Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our values. Please note that this is a 12 months FTC. What You'll Do: Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high-risk cases. Use adept judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action where required . Be clear with managers what is within their scope to decide. Stretch manager thinking to consider implications of their decisions from an employee and business perspective. Provide feedback to managers to help build their knowledge and skills. Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence - in terms of documentation, delivery, timescales etc. Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk. Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH. Identify common policy / process queries / misconceptions and where required investigate the scope/scale of the issue and discuss with ER Managers. Continually seek opportunities that will reduce the number of escalated cases. Support the ER Managers in the design and development of ER policies, processes and supporting material. Contribute to continuous improvement activity, for example upskilling managers and process improvements. Provide advice & guidance as a skilled ER specialist on business led initiatives. " What You'll Bring: Experienced in an ER or HR generalist role, where you have handled complex ER cases, ideally including complex grievances. Experience in providing complex HR and ER advice and direction to Managers, ideally from Team Leader to Senior Director. A broad understanding of HR policy and employment legislation. An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all. A continuous improvement approach, ideally with experience of improving ER or HR Service processes or ways of working. Team Overview: " Human Resources " Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best! From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design fantastic products, create outstanding TV, deliver the best customer service and much, much, more. " The Rewards: " There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Access to free NOWTV, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How You'll Work: " At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. " Your Office Base: " Osterley " Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. " On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. " Inclusion: " At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can." " Why wait? " Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 18, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our values. Please note that this is a 12 months FTC. What You'll Do: Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high-risk cases. Use adept judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action where required . Be clear with managers what is within their scope to decide. Stretch manager thinking to consider implications of their decisions from an employee and business perspective. Provide feedback to managers to help build their knowledge and skills. Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence - in terms of documentation, delivery, timescales etc. Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk. Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH. Identify common policy / process queries / misconceptions and where required investigate the scope/scale of the issue and discuss with ER Managers. Continually seek opportunities that will reduce the number of escalated cases. Support the ER Managers in the design and development of ER policies, processes and supporting material. Contribute to continuous improvement activity, for example upskilling managers and process improvements. Provide advice & guidance as a skilled ER specialist on business led initiatives. " What You'll Bring: Experienced in an ER or HR generalist role, where you have handled complex ER cases, ideally including complex grievances. Experience in providing complex HR and ER advice and direction to Managers, ideally from Team Leader to Senior Director. A broad understanding of HR policy and employment legislation. An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all. A continuous improvement approach, ideally with experience of improving ER or HR Service processes or ways of working. Team Overview: " Human Resources " Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best! From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design fantastic products, create outstanding TV, deliver the best customer service and much, much, more. " The Rewards: " There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Access to free NOWTV, for streaming all your favourite shows A generous pension package Private healthcare Discounted mobile and broadband " How You'll Work: " At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. " Your Office Base: " Osterley " Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. " On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. " Inclusion: " At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can." " Why wait? " Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Investment Strategy Director 12 month FTC (Maternity Cover) (m f x) London You will be asked to be one of the leaders of the Cazenove Capital investment process in multi-asset class portfolios as an investment specialist. You will use your expert knowledge in investment strategy and fund research in order to direct, and lead the continuing innovation of, the firm's investment offering. You will be responsible for the communication of the firm's investment strategy and offering both internally and externally to the firm's clients. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Responsibilities To be a key contributor in formulating the core multi-asset investment strategy at the firm, with a specific focus on positioning of core investment models run by Cazenove Capital. This will include membership of the Funded Investment Committee, the Investment Strategy Group (ISG), and in most instances, the Wealth Management Investment Committee (WMIC). To chair the weekly ISG, which includes setting the research agenda, leading discussions, conducting relevant asset class research and overseeing research input from other ISG members. This will also include determining which trade proposals to take forward to the WMIC and providing them with fortnightly updates on ISG views and activity. To lead the annual review process of Cazenove's strategic asset allocation (SAA). This includes defining expected risk and return for all asset classes, as well as ensuring model portfolio allocations meet inflation-based targets. To be a leading figure in the development, running and communication of investment models and strategic investment capabilities run at Cazenove Capital. This may include membership of specialist investment committees and/or strategic asset class forums. To direct the preparation of, and be a key communicator of, formal presentation and other marketing material regarding the Cazenove investment process, strategy outlook, investment offerings and SAA. This will include presentation material for the Quarterly Investment Briefing and Monthly Investment Forums, as well as material for any other internal and external presentations as required. To assist Portfolio Directors and Managers in the management of certain client assets and attend meetings with external clients as an investment specialist as required. To aid, and in some instances attend, new business pitches as required. To contribute to wider external client communications, such as written thought pieces, client webinars and client conferences/roadshows. To assist in the preparation and delivery of client specific presentations as requested. To assist the "front office" (i.e. client-facing staff representing private clients, charities and family offices) with ad-hoc client/prospect queries and requests. To lead the collaboration on asset allocation within the wider Schroders Group, including different investment divisions and regional entities. Leading initiatives that maximise the relationship fully to the benefit of clients. To take a lead role in implementing the annual and long-term strategy for Wealth Management and ensure this is consistent with the Group strategy. To be responsible with the CIO and other Investment Directors for ensuring that the strength, quality and capabilities of the investment team are consistent with the stated strategy of the business, and ultimately the Group. To help ensure that the investment team operates effectively and in accordance with all procedures, including the identification, management and reporting of risks. To help ensure that the teams are operating within the requirements of all appropriate laws and regulations. To adhere to all Group policies, processes and procedures. Help to retain and develop key talent within the team. Ensure that delegated responsibilities are clearly identified and documented. Qualifications Educated to degree level or equivalent IMC, CAIA or CFA qualifications are desirable but not essential The Knowledge, Experience And Qualifications That Will Help Excellent analytical skills, including an ability to make judgments about management skills and define the expected risk/reward characteristics of opportunities. Strong knowledge of Excel Good knowledge of Word, PowerPoint, Teams, Eikon and Lipper
Dec 18, 2025
Full time
Investment Strategy Director 12 month FTC (Maternity Cover) (m f x) London You will be asked to be one of the leaders of the Cazenove Capital investment process in multi-asset class portfolios as an investment specialist. You will use your expert knowledge in investment strategy and fund research in order to direct, and lead the continuing innovation of, the firm's investment offering. You will be responsible for the communication of the firm's investment strategy and offering both internally and externally to the firm's clients. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. Responsibilities To be a key contributor in formulating the core multi-asset investment strategy at the firm, with a specific focus on positioning of core investment models run by Cazenove Capital. This will include membership of the Funded Investment Committee, the Investment Strategy Group (ISG), and in most instances, the Wealth Management Investment Committee (WMIC). To chair the weekly ISG, which includes setting the research agenda, leading discussions, conducting relevant asset class research and overseeing research input from other ISG members. This will also include determining which trade proposals to take forward to the WMIC and providing them with fortnightly updates on ISG views and activity. To lead the annual review process of Cazenove's strategic asset allocation (SAA). This includes defining expected risk and return for all asset classes, as well as ensuring model portfolio allocations meet inflation-based targets. To be a leading figure in the development, running and communication of investment models and strategic investment capabilities run at Cazenove Capital. This may include membership of specialist investment committees and/or strategic asset class forums. To direct the preparation of, and be a key communicator of, formal presentation and other marketing material regarding the Cazenove investment process, strategy outlook, investment offerings and SAA. This will include presentation material for the Quarterly Investment Briefing and Monthly Investment Forums, as well as material for any other internal and external presentations as required. To assist Portfolio Directors and Managers in the management of certain client assets and attend meetings with external clients as an investment specialist as required. To aid, and in some instances attend, new business pitches as required. To contribute to wider external client communications, such as written thought pieces, client webinars and client conferences/roadshows. To assist in the preparation and delivery of client specific presentations as requested. To assist the "front office" (i.e. client-facing staff representing private clients, charities and family offices) with ad-hoc client/prospect queries and requests. To lead the collaboration on asset allocation within the wider Schroders Group, including different investment divisions and regional entities. Leading initiatives that maximise the relationship fully to the benefit of clients. To take a lead role in implementing the annual and long-term strategy for Wealth Management and ensure this is consistent with the Group strategy. To be responsible with the CIO and other Investment Directors for ensuring that the strength, quality and capabilities of the investment team are consistent with the stated strategy of the business, and ultimately the Group. To help ensure that the investment team operates effectively and in accordance with all procedures, including the identification, management and reporting of risks. To help ensure that the teams are operating within the requirements of all appropriate laws and regulations. To adhere to all Group policies, processes and procedures. Help to retain and develop key talent within the team. Ensure that delegated responsibilities are clearly identified and documented. Qualifications Educated to degree level or equivalent IMC, CAIA or CFA qualifications are desirable but not essential The Knowledge, Experience And Qualifications That Will Help Excellent analytical skills, including an ability to make judgments about management skills and define the expected risk/reward characteristics of opportunities. Strong knowledge of Excel Good knowledge of Word, PowerPoint, Teams, Eikon and Lipper
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Dec 18, 2025
Full time
Job Description In our continuous journey of growth and innovation at Carnival UK, we are seeking a Server and Storage Engineer to bring fresh insights and expertise to our technology department. This pivotal role provides operational support to all systems and platforms, third line support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, fixed-term basis for 12 months. We offer hybrid work including up to two days from home. Who We Are Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. What You'll Bring Your unique background and skills are what will make you stand out. We're looking for: Proven experience in a Server Engineer or 3rd Line support role. Understands IT concepts and architectures, and the principles and processes of implementing and delivering IT services. Forward thinking and with strong planning skills, high level of interest in providing technology driven solutions. Experience with Cloud Services (e.g., AWS / Azure) Experience in VMWare products (incl. vSphere, vCentre) Experience of Dell VXRAIL or similar Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server / RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding of Backup and Disaster recovery principles for business continuity. Application Guidance Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you're passionate about technology and looking for an opportunity to grow, we'd love to hear from you. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us. Why Join Us? Working with us means more than just a role in technology. It's about being part of a team that values well-being and personal growth. Here's what we offer: Employee Discounted Cruising plus Friends and Family offers Annual bonus Minimum 25 days leave, bank holiday allowance and holiday trading scheme Regular office events including live entertainment, lifestyle events and charity partner fundraisers Company paid Health Cash Plan and health assessment In-house Occupational Health help and access to digital GP Life Assurance Employee Shares Plan Electric Car and Cycle to Work schemes About Us Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
Head of HR NW London, Hybrid - £125,000 - 12 month FTC HR Director, Director of People and Culture, Head of People Neasden, NW London - 3 days per week in the office and 2 at home A highly successful, household name brand are looking for a Head of HR to join their circa 200 person business on a 12 month fixed term contract. As the Head of HR, you will join a diverse group of talented individuals who come from a wide range of backgrounds and possess an extensive array of experience. Reporting to their Senior VP, you will join an entrepreneurial people focused team where you will develop and deliver a comprehensive HR and People strategy that is aligned to the wider goals of the business. The ideal candidate for this Head of HR role will combine strategic leadership and planning to ensure effective people-management systems are in place and develop a strategic approach for the future HR function. Key responsibilities will include: Work with the Senior Management team to continually review and improve HR practices Lead the implementation of new systems and processes to enhance efficiency and support the ongoing performance of the organisation Ensure our compliance with rapidly changing employment law, appropriate HR policies and procedures Oversee development of the HR Manager and Recruitment Manager Support the HR Manager in providing effective support and advice to line managers Lead and manage the HR Team As the Head of HR you will have a strong Generalist background with strong change management experience. You will have significant experience in modern effective HR practices and management CIPD qualification would be beneficial, although not essential. Proven leadership experience is essential and a track of driving organisational change is key. We are looking for an empathetic, approachable HR leader with a style that promotes and fosters an inclusive and productive culture. Excellent analytical and communication skills are essential as is a passion for people and driving employee engagement. The salary on offer for this role is up to £125,000 plus benefits. >
Dec 18, 2025
Full time
Head of HR NW London, Hybrid - £125,000 - 12 month FTC HR Director, Director of People and Culture, Head of People Neasden, NW London - 3 days per week in the office and 2 at home A highly successful, household name brand are looking for a Head of HR to join their circa 200 person business on a 12 month fixed term contract. As the Head of HR, you will join a diverse group of talented individuals who come from a wide range of backgrounds and possess an extensive array of experience. Reporting to their Senior VP, you will join an entrepreneurial people focused team where you will develop and deliver a comprehensive HR and People strategy that is aligned to the wider goals of the business. The ideal candidate for this Head of HR role will combine strategic leadership and planning to ensure effective people-management systems are in place and develop a strategic approach for the future HR function. Key responsibilities will include: Work with the Senior Management team to continually review and improve HR practices Lead the implementation of new systems and processes to enhance efficiency and support the ongoing performance of the organisation Ensure our compliance with rapidly changing employment law, appropriate HR policies and procedures Oversee development of the HR Manager and Recruitment Manager Support the HR Manager in providing effective support and advice to line managers Lead and manage the HR Team As the Head of HR you will have a strong Generalist background with strong change management experience. You will have significant experience in modern effective HR practices and management CIPD qualification would be beneficial, although not essential. Proven leadership experience is essential and a track of driving organisational change is key. We are looking for an empathetic, approachable HR leader with a style that promotes and fosters an inclusive and productive culture. Excellent analytical and communication skills are essential as is a passion for people and driving employee engagement. The salary on offer for this role is up to £125,000 plus benefits. >
Position: Funeral Director Location: Oliver and James Funeral Directors, Abingdon Job Type: 38.33 Hours per week, 12-month Fixed Term Contract Salary: £29,644 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Oliver and James. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships. Why This Role Matters At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community. Key Responsibilities: Lead and conduct funeral services in a dignified, respectful, and professional manner Support families with empathy and guidance throughout the funeral process Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards Oversee funeral logistics on the day, including timings, team direction, and venue setup Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members Support with local community engagement and promotion of the brand you represent Uphold health and safety, compliance, and professional standards at all times About You We're looking for someone who: Experienced in funeral service operations and conducting funerals Demonstrates excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Comfortable with direct contact with the deceased in varying circumstances Holds a Full UK Driving Licence (essential) Willing to work flexibly, including weekends and on-call duties as required What We Offer A meaningful role supporting families when they need it most Full training and development, including Funeral Plan Consultancy Uniform and all necessary equipment provided 30 - 33 days annual leave, inclusive of bank holidays Company pension, employee assistance programme, and life assurance We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. JBRP1_UKTJ
Dec 09, 2025
Full time
Position: Funeral Director Location: Oliver and James Funeral Directors, Abingdon Job Type: 38.33 Hours per week, 12-month Fixed Term Contract Salary: £29,644 per annum We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Oliver and James. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships. Why This Role Matters At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community. Key Responsibilities: Lead and conduct funeral services in a dignified, respectful, and professional manner Support families with empathy and guidance throughout the funeral process Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards Oversee funeral logistics on the day, including timings, team direction, and venue setup Assist with coffin preparation, handling of the deceased, and chapel duties where required Provide leadership and mentoring to less experienced team members Support with local community engagement and promotion of the brand you represent Uphold health and safety, compliance, and professional standards at all times About You We're looking for someone who: Experienced in funeral service operations and conducting funerals Demonstrates excellent communication, leadership, and organisational skills Calm under pressure with a respectful, compassionate approach to service Physically capable of manual handling tasks, including coffin bearing Comfortable with direct contact with the deceased in varying circumstances Holds a Full UK Driving Licence (essential) Willing to work flexibly, including weekends and on-call duties as required What We Offer A meaningful role supporting families when they need it most Full training and development, including Funeral Plan Consultancy Uniform and all necessary equipment provided 30 - 33 days annual leave, inclusive of bank holidays Company pension, employee assistance programme, and life assurance We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you. What are the next steps? If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need. FCA Statement We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. JBRP1_UKTJ
