Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Dec 16, 2025
Full time
Since 2004, we've been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That's why we're a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Function Digital & Technology The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions. The team is responsible for the lifecycle of Triple Point's core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer facing portals), integrated tools, data flows and supporting processes. The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role The Head of Business Systems leads Triple Point's enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable and continually improving. This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high quality, well structured data that underpins reporting and insight. The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Lead the enterprise systems strategy and roadmap, ensuring alignment across business units. Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers). Establish and maintain governance, documentation and quality assurance standards. Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point's enterprise systems digital strategy so that it supports the firm's commercial objectives and risk appetite. Provide clear, insight led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Own and evolve Triple Point's Salesforce platform, including Experience Cloud and customer facing portals. Ensure strong backlog practices, release management discipline and high solution quality. Balance configuration, low code automation and custom development appropriately. Delivery & Governance Define and enforce frameworks for sprints, releases, testing and documentation. Implement Definition of Ready / Definition of Done, code review standards and testing expectations. Act as an escalation point for system incidents, maintaining calm and clarity. Partner with Data & Insight to embed strong data governance and improve data quality. Ensure systems support clean, connected data structures for reporting and insight. Lead procurement and vendor/RFP processes for new tools. Identify opportunities to reduce manual processes and improve efficiency. Champion automation and AI adoption across workflows and systems. Recommend system improvements that support commercial and operational goals. Stakeholder Management trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap. Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported. Facilitate workshops, manage competing priorities and maintain alignment. Communicate effectively with both senior leaders and technical teams. Technical & Domain Expertise Experience as: Product Owner, Platform Owner, Salesforce Lead or Head ofli> Proven experience with heavily customised, business critical Salesforce orgs. Strong understanding of system architecture, integration patterns, low code automation and data governance. Expert business analysis skills: workshops, requirements elicitation, as is/to be mapping. Skilled in writing user stories, defining acceptance criteria and managing backlogs. Experience enforcing structured delivery practices (code reviews, testing, release governance). Ability to challenge developers on testing depth, edge cases and data implications. Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications - One or more required Salesforce Business Analyst Experience Cloud Consultant Architect level certifications (e.g., App Architect, Integration Architect) Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths Outstanding communication skills, able to operate at both technical and executive levels. Skilled at translating business needs into delivery requirements and technical constraints into business language. Strong facilitator of workshops and trade off conversations. Able to switch smoothly between strategic thinking, detailed solution design and operational issue management. Calm under pressure with strong prioritisation judgement. Builds strong cross functional relationships. Maintains strategic focus while supporting hands on delivery where appropriate. Why Join us? nYou'll join a talented, collaborative team in a connected environment where ideas and initiative are valued. We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: Stay Curious. Be Generous. Take Thoughtful Action. Pull Together. Own It.> In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment. Triple offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits. Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.
Support Analyst - CRM Location: Flexible,(Hybrid) with a requirement to attend the Salford office once per month Salary: £31,808 to £33,825 per annum Hours: 35 per week Contract: Permanent Could you play a critical role in ensuring the smooth operation, optimisation, and strategic use of the HubSpot platform across Marketing, Digital, Data, Sales, and Service teams? Could you, by staying ahead of platform developments and aligning technical solutions with team needs, help drive efficiency, insight, and impact in Red Cross Training? What will a day in the life of a Support Analyst - CRM (Client Relationship Manager) involve? Monitor system performance and alerts to detect anomalies or disruptions. Investigate and triage reported errors or unexpected behaviour within HubSpot. Design and implement automated workflows tailored to team specific needs. Collaborate with stakeholders to gather requirements and map processes. Test and validate workflows to ensure accuracy and reliability. Oversee data entry standards and enforce data hygiene protocols. Perform regular audits to identify and correct inconsistencies or duplicates. Monitor HubSpot product updates and assess relevance to internal operations. Implement new features and tools to improve user experience and system efficiency. To be a successful Support Analyst - CRM, what will you need? Skilled in HubSpot CRM & optimising workflows expertise System troubleshooting to diagnose & error resolution Strong understanding of HubSpot data structure & property management Customer data hygiene & governance. Proven experience of implementing HubSpot product updates & functionalities Experience of cross team collaboration & process mapping to support technical solutions Managing HubSpot integrations (APIs) connecting to other platforms Supporting GDPR & Data Privacy Compliance Understanding lists and data segmentation Interested? The closing date for applications is 23.59 hrs on Thursday the 18th of December 2025. With interviews commencing the week beginning the 12th of January 2026. In return for your commitment and expertise, you'll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world's emergency responders.
Dec 16, 2025
Full time
Support Analyst - CRM Location: Flexible,(Hybrid) with a requirement to attend the Salford office once per month Salary: £31,808 to £33,825 per annum Hours: 35 per week Contract: Permanent Could you play a critical role in ensuring the smooth operation, optimisation, and strategic use of the HubSpot platform across Marketing, Digital, Data, Sales, and Service teams? Could you, by staying ahead of platform developments and aligning technical solutions with team needs, help drive efficiency, insight, and impact in Red Cross Training? What will a day in the life of a Support Analyst - CRM (Client Relationship Manager) involve? Monitor system performance and alerts to detect anomalies or disruptions. Investigate and triage reported errors or unexpected behaviour within HubSpot. Design and implement automated workflows tailored to team specific needs. Collaborate with stakeholders to gather requirements and map processes. Test and validate workflows to ensure accuracy and reliability. Oversee data entry standards and enforce data hygiene protocols. Perform regular audits to identify and correct inconsistencies or duplicates. Monitor HubSpot product updates and assess relevance to internal operations. Implement new features and tools to improve user experience and system efficiency. To be a successful Support Analyst - CRM, what will you need? Skilled in HubSpot CRM & optimising workflows expertise System troubleshooting to diagnose & error resolution Strong understanding of HubSpot data structure & property management Customer data hygiene & governance. Proven experience of implementing HubSpot product updates & functionalities Experience of cross team collaboration & process mapping to support technical solutions Managing HubSpot integrations (APIs) connecting to other platforms Supporting GDPR & Data Privacy Compliance Understanding lists and data segmentation Interested? The closing date for applications is 23.59 hrs on Thursday the 18th of December 2025. With interviews commencing the week beginning the 12th of January 2026. In return for your commitment and expertise, you'll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world's emergency responders.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Andy Turner - Director of Data Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver. Tech Stack Highlights Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cross-platform Flutter apps with a deep focus on user experience Emerging tech integrations, including robotics and IoT-powered operations The Opportunity As a highly operational business, we rely on data to guide everything we do. We are a small but impactful data team that works on everything from operations research to optimise thousands of parcel deliveries daily, to detailed business metrics that drive our expansion and investment decisions, and everything in between. We are looking for a Data Analyst to work on Last Mile Marketplace. This role is an opportunity to apply your analytical skills directly to the design and performance of critical logistics infrastructure as we scale. You'll work closely with squads across routing, sortation, first mile, middle mile, last mile, marketplace, and our commercial functions, and collaborate with operations, product, and engineering to identify problems, shape hypotheses, and deliver insight. You'll be an embedded contributor within key cross-functional squads, with strong exposure to real-world operations and the opportunity to drive meaningful change through data. Last Mile Marketplace Matching & Route Discoverability: Understand and optimise how couriers discover and book routes. Analyse booking data to identify what characteristics drive selection; use simulations and experiments to refine how, when, and to whom routes are shown, improving match quality and overall booking efficiency across the network. Product Analytics: Analyse how couriers interact with our Last Mile app across booking funnels and core features. Run experiments to evaluate the impact of visibility, functionality, and interface changes on courier conversion, route uptake, and operational performance. Use this to shape product decisions and drive continuous improvement in courier experience. Who Will Thrive in this role? Define key performance indicators and build dashboards that make operational performance transparent and actionable Support analysis of operational performance and help identify levers for improvement Translate business problems into analytical questions - and analytical results into clear, actionable recommendations Collaborate with data scientists, engineers, and operators to build data tools and surface performance insights Contribute to scoped data projects from definition to delivery, with support from an experienced team of data professionals 3+ years of experience as a data analyst or in a similar role Strong SQL skills and experience with BI/data visualisation tools Well-developed analytical and problem-solving skills, with a proven ability to derive insight from complex data Effective communication skills - you can clearly explain analytical findings to both technical and non-technical audiences A commercial mindset - you care about impact, not just insight Fast and Focused Hiring Process Talent Acquisition Interview - 30mins Online Hiring Manager Interview - 45mins SQL Live Coding - 60mins Case Study - 60mins Relay Operating Principles & Impact- 60mins Decision and offer within 48 hours. Our process mirrors our pace of work. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in person interactions that drive impact. We work 4 days on site, with 1 day remote. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Dec 16, 2025
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Andy Turner - Director of Data Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver. Tech Stack Highlights Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cross-platform Flutter apps with a deep focus on user experience Emerging tech integrations, including robotics and IoT-powered operations The Opportunity As a highly operational business, we rely on data to guide everything we do. We are a small but impactful data team that works on everything from operations research to optimise thousands of parcel deliveries daily, to detailed business metrics that drive our expansion and investment decisions, and everything in between. We are looking for a Data Analyst to work on Last Mile Marketplace. This role is an opportunity to apply your analytical skills directly to the design and performance of critical logistics infrastructure as we scale. You'll work closely with squads across routing, sortation, first mile, middle mile, last mile, marketplace, and our commercial functions, and collaborate with operations, product, and engineering to identify problems, shape hypotheses, and deliver insight. You'll be an embedded contributor within key cross-functional squads, with strong exposure to real-world operations and the opportunity to drive meaningful change through data. Last Mile Marketplace Matching & Route Discoverability: Understand and optimise how couriers discover and book routes. Analyse booking data to identify what characteristics drive selection; use simulations and experiments to refine how, when, and to whom routes are shown, improving match quality and overall booking efficiency across the network. Product Analytics: Analyse how couriers interact with our Last Mile app across booking funnels and core features. Run experiments to evaluate the impact of visibility, functionality, and interface changes on courier conversion, route uptake, and operational performance. Use this to shape product decisions and drive continuous improvement in courier experience. Who Will Thrive in this role? Define key performance indicators and build dashboards that make operational performance transparent and actionable Support analysis of operational performance and help identify levers for improvement Translate business problems into analytical questions - and analytical results into clear, actionable recommendations Collaborate with data scientists, engineers, and operators to build data tools and surface performance insights Contribute to scoped data projects from definition to delivery, with support from an experienced team of data professionals 3+ years of experience as a data analyst or in a similar role Strong SQL skills and experience with BI/data visualisation tools Well-developed analytical and problem-solving skills, with a proven ability to derive insight from complex data Effective communication skills - you can clearly explain analytical findings to both technical and non-technical audiences A commercial mindset - you care about impact, not just insight Fast and Focused Hiring Process Talent Acquisition Interview - 30mins Online Hiring Manager Interview - 45mins SQL Live Coding - 60mins Case Study - 60mins Relay Operating Principles & Impact- 60mins Decision and offer within 48 hours. Our process mirrors our pace of work. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Located in Shoreditch, our office set-up enables the kind of in person interactions that drive impact. We work 4 days on site, with 1 day remote. Relay is an equal opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft's certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle. Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations. We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day. Position Overview Contracts form the backbone of every organization's supplier relationships and procurement operations. As a leading CLM platform, Agiloft is uniquely positioned to help enterprises optimize their buy-side processes by delivering seamless integrations with major ERP and procurement systems. The Senior Product Manager - Buy-Side Integrations will be responsible for defining and executing Agiloft's strategy for end-to-end integrations with SAP and Oracle ecosystems. This role will focus on transforming our buy-side integrations into robust, scalable, and frictionless experiences that enhance procurement efficiency, compliance, and data visibility across the enterprise. You will ensure that setting up, demonstrating, testing, and deploying integrations is intuitive and value-driven, enabling procurement, legal, and finance teams to collaborate seamlessly. This position requires strong expertise in enterprise integrations, ERP ecosystems, supplier lifecycle management, and data interoperability. You will play a pivotal role in making Agiloft the CLM platform that procurement and sourcing professionals rely on for visibility, control, and collaboration across their supplier networks. Job Responsibilities Own the roadmap and execution for buy-side integrations, starting with SAP and Oracle, ensuring measurable business and customer impact. Transform integrations from simple data exchanges into deeply embedded, workflow-driven solutions that enhance procurement and contract lifecycle visibility. Collaborate with engineering to evolve APIs, connectors, and integration frameworks that make Agiloft's platform more extensible and enterprise-ready. Define and manage end-to-end integration lifecycles, including planning, configuration, testing, deployment, and ongoing maintenance. Partner with UX and design teams to ensure integration experiences are intuitive, reliable, and tailored to procurement workflows. Collaborate with product marketing, implementation partners, and customer success teams to position Agiloft's buy-side integrations as competitive differentiators. Stay informed about trends and innovations across ERP, procurement, and supplier management technologies to inform strategic direction. Act as an internal and external evangelist for Agiloft's buy-side integration strategy, representing the product vision with customers, partners, and analysts. Other duties as assigned Required Qualifications 5+ years of experience as a product manager or equivalent role. Proven track record of building and scaling ERP or procurement system integrations, ideally with SAP Ariba, SAP S/4HANA, or Oracle Integration Cloud. Strong understanding of procurement, sourcing, and supplier management workflows, and how enterprises leverage ERP and CLM systems. Background in enterprise SaaS platforms (CLM, ERP, P2P, or related ecosystems). Experience defining success metrics and leveraging data-driven insights to guide product decisions. Strong collaboration skills with engineering, design, and go-to-market teams. Excellent communication and storytelling abilities for both technical and executive audiences. Experience working with distributed and multinational teams. Willingness to travel up to 10% for customer workshops, conferences, and research studies. Preferred Qualifications Hands-on experience with SAP Ariba, SAP S/4HANA, or Oracle Procurement Cloud APIs or integrations. Background in CLM, ERP, or procurement technology product management. Experience with API-based integrations, middleware workflows, or agent-led workflows. Familiarity with enterprise no-code platforms and extensibility strategies. Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at . Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply. Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
Dec 16, 2025
Full time
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft's certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle. Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations. We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day. Position Overview Contracts form the backbone of every organization's supplier relationships and procurement operations. As a leading CLM platform, Agiloft is uniquely positioned to help enterprises optimize their buy-side processes by delivering seamless integrations with major ERP and procurement systems. The Senior Product Manager - Buy-Side Integrations will be responsible for defining and executing Agiloft's strategy for end-to-end integrations with SAP and Oracle ecosystems. This role will focus on transforming our buy-side integrations into robust, scalable, and frictionless experiences that enhance procurement efficiency, compliance, and data visibility across the enterprise. You will ensure that setting up, demonstrating, testing, and deploying integrations is intuitive and value-driven, enabling procurement, legal, and finance teams to collaborate seamlessly. This position requires strong expertise in enterprise integrations, ERP ecosystems, supplier lifecycle management, and data interoperability. You will play a pivotal role in making Agiloft the CLM platform that procurement and sourcing professionals rely on for visibility, control, and collaboration across their supplier networks. Job Responsibilities Own the roadmap and execution for buy-side integrations, starting with SAP and Oracle, ensuring measurable business and customer impact. Transform integrations from simple data exchanges into deeply embedded, workflow-driven solutions that enhance procurement and contract lifecycle visibility. Collaborate with engineering to evolve APIs, connectors, and integration frameworks that make Agiloft's platform more extensible and enterprise-ready. Define and manage end-to-end integration lifecycles, including planning, configuration, testing, deployment, and ongoing maintenance. Partner with UX and design teams to ensure integration experiences are intuitive, reliable, and tailored to procurement workflows. Collaborate with product marketing, implementation partners, and customer success teams to position Agiloft's buy-side integrations as competitive differentiators. Stay informed about trends and innovations across ERP, procurement, and supplier management technologies to inform strategic direction. Act as an internal and external evangelist for Agiloft's buy-side integration strategy, representing the product vision with customers, partners, and analysts. Other duties as assigned Required Qualifications 5+ years of experience as a product manager or equivalent role. Proven track record of building and scaling ERP or procurement system integrations, ideally with SAP Ariba, SAP S/4HANA, or Oracle Integration Cloud. Strong understanding of procurement, sourcing, and supplier management workflows, and how enterprises leverage ERP and CLM systems. Background in enterprise SaaS platforms (CLM, ERP, P2P, or related ecosystems). Experience defining success metrics and leveraging data-driven insights to guide product decisions. Strong collaboration skills with engineering, design, and go-to-market teams. Excellent communication and storytelling abilities for both technical and executive audiences. Experience working with distributed and multinational teams. Willingness to travel up to 10% for customer workshops, conferences, and research studies. Preferred Qualifications Hands-on experience with SAP Ariba, SAP S/4HANA, or Oracle Procurement Cloud APIs or integrations. Background in CLM, ERP, or procurement technology product management. Experience with API-based integrations, middleware workflows, or agent-led workflows. Familiarity with enterprise no-code platforms and extensibility strategies. Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at . Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply. Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
Select how often (in days) to receive an alert: Pricing Manager (Energy Marine Construction Lines) 121904 Working hours: This role is available on a part-time, job-share or full-time basis. Location: London Closing date for applications: 18th December 2025 The opportunity Are you looking to step up in your actuarial/data science career? Are you looking to have your voice heard and make a real, measurable impact on our business? Are you looking for variety in your role whilst working alongside some of the best actuaries, data scientists and underwriters in the market? Are you excited about joining a team that is constantly looking to innovate and explore the art of the possible? If so, this could be your next role and we would love to hear from you! The location of this role can be flexible but travel to meet other team members and stakeholders in our London office on a regular basis will be required. As part of our hybrid working approach, you'll also have the opportunity to work from home as well as joining our team in Mark Lane, London. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need. What will you be doing? Within the Commercial Lines Pricing team, you will manage the team supporting Energy, Marine & Construction lines of business with an opportunity to work across multiple other Specialties lines of business including but not limited to D&O, Professional Indemnity, Financial Institutions and Cyber. This role focuses on our Corporate business meaning that you get to work on some of the largest and most complex insurance programmes in the market. You will primarily be responsible for assisting Specialties underwriting teams in bespoke pricing and performance analysis. Other responsibilities will also include: Support the delivery of pricing and portfolio management solutions, across multiple portfolios, through advanced analytics, data analysis and modelling. Collaborate closely with local underwriting functions and Group actuarial and underwriting teams to scope, build, develop, document, and maintain pricing tools. Pricing of large individual accounts, often across multiple lines of business, whilst tailoring your approach and pricing techniques to the unique specifics of these highly complex risks. Provide regular training and support to the actuarial and underwriting communities with a specific focus on best practice. Collaborate with subject matter experts across claims, reserving, underwriting and finance to develop Country Underwriting Plan, demonstrating increasing knowledge of relevant disciplines and procedures, informing portfolio insights and profitability, and providing first class service and analysis to local management and stakeholders. Manage a team, supporting junior analysts with their personal development and coaching them in their technical and non technical skills. Ownership of all EMC topics within Pricing team, including but not limited to monitoring of technical price assumptions and market pricing decisions. Regular monitoring and reporting of key trends and performance to senior stakeholders in the UK and to Group. Develop and maintain pricing and underwriting systems and incorporate efficiencies or improvements. Role model and contribute to a positive and supportive team culture. What are we looking for? Educated to degree level Qualified actuary/ data scientist Experience gained in an actuarial / data science role (ideally commercial lines / London market) Excellent knowledge of actuarial professional guidance Market, risk and business awareness Excellent knowledge of insurance products and industry Highly numerate and analytical Technical experience - MS Office suite, coding languages (R/Python, VBA, SQL) Communication and interpersonal skills Ability to manage own and other team members work portfolio As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. Our Culture At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, irrespective of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. Hybrid Financials 12% defined non contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Dec 16, 2025
Full time
Select how often (in days) to receive an alert: Pricing Manager (Energy Marine Construction Lines) 121904 Working hours: This role is available on a part-time, job-share or full-time basis. Location: London Closing date for applications: 18th December 2025 The opportunity Are you looking to step up in your actuarial/data science career? Are you looking to have your voice heard and make a real, measurable impact on our business? Are you looking for variety in your role whilst working alongside some of the best actuaries, data scientists and underwriters in the market? Are you excited about joining a team that is constantly looking to innovate and explore the art of the possible? If so, this could be your next role and we would love to hear from you! The location of this role can be flexible but travel to meet other team members and stakeholders in our London office on a regular basis will be required. As part of our hybrid working approach, you'll also have the opportunity to work from home as well as joining our team in Mark Lane, London. Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need. What will you be doing? Within the Commercial Lines Pricing team, you will manage the team supporting Energy, Marine & Construction lines of business with an opportunity to work across multiple other Specialties lines of business including but not limited to D&O, Professional Indemnity, Financial Institutions and Cyber. This role focuses on our Corporate business meaning that you get to work on some of the largest and most complex insurance programmes in the market. You will primarily be responsible for assisting Specialties underwriting teams in bespoke pricing and performance analysis. Other responsibilities will also include: Support the delivery of pricing and portfolio management solutions, across multiple portfolios, through advanced analytics, data analysis and modelling. Collaborate closely with local underwriting functions and Group actuarial and underwriting teams to scope, build, develop, document, and maintain pricing tools. Pricing of large individual accounts, often across multiple lines of business, whilst tailoring your approach and pricing techniques to the unique specifics of these highly complex risks. Provide regular training and support to the actuarial and underwriting communities with a specific focus on best practice. Collaborate with subject matter experts across claims, reserving, underwriting and finance to develop Country Underwriting Plan, demonstrating increasing knowledge of relevant disciplines and procedures, informing portfolio insights and profitability, and providing first class service and analysis to local management and stakeholders. Manage a team, supporting junior analysts with their personal development and coaching them in their technical and non technical skills. Ownership of all EMC topics within Pricing team, including but not limited to monitoring of technical price assumptions and market pricing decisions. Regular monitoring and reporting of key trends and performance to senior stakeholders in the UK and to Group. Develop and maintain pricing and underwriting systems and incorporate efficiencies or improvements. Role model and contribute to a positive and supportive team culture. What are we looking for? Educated to degree level Qualified actuary/ data scientist Experience gained in an actuarial / data science role (ideally commercial lines / London market) Excellent knowledge of actuarial professional guidance Market, risk and business awareness Excellent knowledge of insurance products and industry Highly numerate and analytical Technical experience - MS Office suite, coding languages (R/Python, VBA, SQL) Communication and interpersonal skills Ability to manage own and other team members work portfolio As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. What will you get in return? Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday. Our Culture At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, irrespective of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million. So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. Hybrid Financials 12% defined non contributory pension scheme. Annual company bonus. Income Protection. Life cover - four times your salary. Time away 25 days holiday a year plus bank holidays. You can also request to swap UK bank holidays for days off that have cultural or religious significance to you. The option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Access to Private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to a wealth of support from our wellbeing partners. We're making a difference Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Service Delivery Manager (6 months Fixed Term Contract) Hemel Hempstead, England, United Kingdom For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. This role sits within the Boxxe Group, specifically CAE. While the position is advertised under Boxxe, the successful candidate will work in a hybrid arrangement, primarily based at CAE's headquarters in Hemel Hempstead. As a Service Delivery Manager, your mission is to ensure the seamless delivery of high quality services to CAE's contract customers by overseeing key functions within the Service Department. You will own the performance of assigned contracts, working closely with the Service Desk and NOC to drive service improvements and enhance profitability. This customer facing leadership role involves managing expectations across the business, leading Service Delivery Analysts, and supporting a wider portfolio of accounts while retaining ownership of all service deliverables for your customers. Additionally, you will manage embedded Service Desk teams within nominated accounts, ensuring service performance and continuous improvement remain at the forefront of operations. What you'll be doing Own Managed Service Contract performance and ensure CAE NOC/Service Desk meets contractual and customer expectations. Manage Request, Change, and Escalation processes; drive accurate reporting and service improvements. Define, negotiate, and monitor SLAs; investigate breaches and implement corrective actions. Lead major incident communications and coordinate resolution efforts. Act as primary escalation point for customer IT issues; build strong relationships with service owners and customers. Oversee Service Delivery teams (NOC/Service Desk) to ensure compliance with processes and methodologies. Champion service considerations in projects to minimize impact on contracts. Conduct regular Service Delivery performance reviews with customers and document actions. Review and monitor change requests; attend CAB meetings as needed. Provide accurate management reporting and maintain effective cross team communication. Line manage Service Delivery Analysts and embedded Service Desk teams, including PDRs and skill development. Implement best practice Service Desk support function and support service transition for new or enhanced contracts. Ensure customers understand service scope and provide accurate service information to operations. Assist Account Director with contract renewals and identify new service opportunities What experience we think you'll need Understanding of IT outsource Services Strong understanding of ITIL, particularly Service Improvement. Proven ability to analyze data and implement performance improvements pragmatically. Understanding of sales cycles and their impact on service delivery. Broad knowledge of IT technologies (Networking, Server, Storage, Desktop). Experienced Service Management professional with a track record in large scale environments. Previous experience as a Team Lead or Manager, or demonstrable ability to lead virtual teams. Skilled in managing third party vendors and services. Expertise in incident management, escalation procedures, and related disciplines. Excellent leadership and people management skills. In depth knowledge of ITIL disciplines. At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. Boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Dec 16, 2025
Full time
Service Delivery Manager (6 months Fixed Term Contract) Hemel Hempstead, England, United Kingdom For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. This role sits within the Boxxe Group, specifically CAE. While the position is advertised under Boxxe, the successful candidate will work in a hybrid arrangement, primarily based at CAE's headquarters in Hemel Hempstead. As a Service Delivery Manager, your mission is to ensure the seamless delivery of high quality services to CAE's contract customers by overseeing key functions within the Service Department. You will own the performance of assigned contracts, working closely with the Service Desk and NOC to drive service improvements and enhance profitability. This customer facing leadership role involves managing expectations across the business, leading Service Delivery Analysts, and supporting a wider portfolio of accounts while retaining ownership of all service deliverables for your customers. Additionally, you will manage embedded Service Desk teams within nominated accounts, ensuring service performance and continuous improvement remain at the forefront of operations. What you'll be doing Own Managed Service Contract performance and ensure CAE NOC/Service Desk meets contractual and customer expectations. Manage Request, Change, and Escalation processes; drive accurate reporting and service improvements. Define, negotiate, and monitor SLAs; investigate breaches and implement corrective actions. Lead major incident communications and coordinate resolution efforts. Act as primary escalation point for customer IT issues; build strong relationships with service owners and customers. Oversee Service Delivery teams (NOC/Service Desk) to ensure compliance with processes and methodologies. Champion service considerations in projects to minimize impact on contracts. Conduct regular Service Delivery performance reviews with customers and document actions. Review and monitor change requests; attend CAB meetings as needed. Provide accurate management reporting and maintain effective cross team communication. Line manage Service Delivery Analysts and embedded Service Desk teams, including PDRs and skill development. Implement best practice Service Desk support function and support service transition for new or enhanced contracts. Ensure customers understand service scope and provide accurate service information to operations. Assist Account Director with contract renewals and identify new service opportunities What experience we think you'll need Understanding of IT outsource Services Strong understanding of ITIL, particularly Service Improvement. Proven ability to analyze data and implement performance improvements pragmatically. Understanding of sales cycles and their impact on service delivery. Broad knowledge of IT technologies (Networking, Server, Storage, Desktop). Experienced Service Management professional with a track record in large scale environments. Previous experience as a Team Lead or Manager, or demonstrable ability to lead virtual teams. Skilled in managing third party vendors and services. Expertise in incident management, escalation procedures, and related disciplines. Excellent leadership and people management skills. In depth knowledge of ITIL disciplines. At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. Boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We're a cross-functional team focused on driving user adoption and long-term engagement through better onboarding and activation experiences. Our mission is to help users find value quickly and return often through thoughtful design, smart defaults, and personalized product journeys. We work at the intersection of product growth and user experience, shaping how new users get started and how returning users re-engage. Collaboration is at the heart of everything we do whether we're rethinking first-touch experiences or building shared systems that empower other product teams. About the Role We're looking for a Full Stack Engineer to help design and build the next generation of onboarding and user activation experiences at Miro. This role sits at the core of how users first discover the product and how we guide them toward meaningful outcomes quickly and intuitively. You'll be part of a team tackling challenges like how we personalize the product for first-time users, how we introduce new functionality in a non-intrusive way, and how we build flexible systems to scale these experiences across the company. If you're excited by a blend of product thinking, UX, and scalable architecture, this is a great opportunity. What you'll do Build user-facing experiences that onboard, educate, and activate new and returning users Design flexible, scalable systems to support product-wide onboarding flows Collaborate closely with designers, product managers, and data analysts to shape solutions that balance impact and craft Contribute to shared tooling and infrastructure that helps other teams create onboarding experiences Bring a user-centered mindset to everything you build, from interface decisions to API design Participate in architecture and code reviews to ensure quality and foster a culture of engineering excellence What you'll need 5+ years of experience building full stack applications in a modern product environment Strong proficiency in React and TypeScript, with backend experience in Node.js, Java, or Kotlin A product-focused approach that cares about the end-user experience and business impact Experience designing systems that are easy to maintain and evolve over time Comfort working in fast-paced, collaborative environments with autonomy Bonus: experience with A/B testing, growth engineering, or onboarding flows Bonus: a portfolio of polished, user-facing features you've shipped and iterated on What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Dec 16, 2025
Full time
We're a cross-functional team focused on driving user adoption and long-term engagement through better onboarding and activation experiences. Our mission is to help users find value quickly and return often through thoughtful design, smart defaults, and personalized product journeys. We work at the intersection of product growth and user experience, shaping how new users get started and how returning users re-engage. Collaboration is at the heart of everything we do whether we're rethinking first-touch experiences or building shared systems that empower other product teams. About the Role We're looking for a Full Stack Engineer to help design and build the next generation of onboarding and user activation experiences at Miro. This role sits at the core of how users first discover the product and how we guide them toward meaningful outcomes quickly and intuitively. You'll be part of a team tackling challenges like how we personalize the product for first-time users, how we introduce new functionality in a non-intrusive way, and how we build flexible systems to scale these experiences across the company. If you're excited by a blend of product thinking, UX, and scalable architecture, this is a great opportunity. What you'll do Build user-facing experiences that onboard, educate, and activate new and returning users Design flexible, scalable systems to support product-wide onboarding flows Collaborate closely with designers, product managers, and data analysts to shape solutions that balance impact and craft Contribute to shared tooling and infrastructure that helps other teams create onboarding experiences Bring a user-centered mindset to everything you build, from interface decisions to API design Participate in architecture and code reviews to ensure quality and foster a culture of engineering excellence What you'll need 5+ years of experience building full stack applications in a modern product environment Strong proficiency in React and TypeScript, with backend experience in Node.js, Java, or Kotlin A product-focused approach that cares about the end-user experience and business impact Experience designing systems that are easy to maintain and evolve over time Comfort working in fast-paced, collaborative environments with autonomy Bonus: experience with A/B testing, growth engineering, or onboarding flows Bonus: a portfolio of polished, user-facing features you've shipped and iterated on What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowance Annual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As a Stock Condition Surveyor, you will play a key part in supporting the effective delivery of our asset management strategy. Your role will involve carrying out stock condition surveys across occupied and void properties, as well as communal areas, using handheld data capture equipment. You will also conduct Housing Health and Safety Rating System (HHSRS) surveys, either as part of a wider stock condition survey or as standalone inspections. Working closely with the Asset Analyst, you will contribute to the design of surveys for a variety of property types, ensuring data is collected accurately and efficiently. You will also assist in the ongoing development of the asset management database, helping to maintain the integrity of our in house systems. This is a hands on role that requires attention to detail, technical knowledge, and a commitment to supporting the wider asset management team.
Dec 16, 2025
Full time
As a Stock Condition Surveyor, you will play a key part in supporting the effective delivery of our asset management strategy. Your role will involve carrying out stock condition surveys across occupied and void properties, as well as communal areas, using handheld data capture equipment. You will also conduct Housing Health and Safety Rating System (HHSRS) surveys, either as part of a wider stock condition survey or as standalone inspections. Working closely with the Asset Analyst, you will contribute to the design of surveys for a variety of property types, ensuring data is collected accurately and efficiently. You will also assist in the ongoing development of the asset management database, helping to maintain the integrity of our in house systems. This is a hands on role that requires attention to detail, technical knowledge, and a commitment to supporting the wider asset management team.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A humanitarian organization is seeking a Support Analyst - CRM to manage the HubSpot platform and ensure its optimal use across various teams. Responsibilities include monitoring performance, troubleshooting issues, collaborating with stakeholders for requirements, and implementing improvements. The role offers flexibility in working arrangements, a competitive salary, and generous annual leave. Ideal candidates should have strong HubSpot skills and experience with data management and compliance.
Dec 16, 2025
Full time
A humanitarian organization is seeking a Support Analyst - CRM to manage the HubSpot platform and ensure its optimal use across various teams. Responsibilities include monitoring performance, troubleshooting issues, collaborating with stakeholders for requirements, and implementing improvements. The role offers flexibility in working arrangements, a competitive salary, and generous annual leave. Ideal candidates should have strong HubSpot skills and experience with data management and compliance.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. What you'll do Work closely with the Principal Portfolio Analysts within the Commercial & Digital value stream to gain an understanding of the capability & feature scope for upcoming initiatives. Drive forward these Sky Business initiatives with the product analysts within Software Engineering, documenting features and supporting Product Analyst decompose the features into user stories that can be easily understood by the scrum teams. Ensure quality assurance of analysis artefacts by introducing and adhering to 'Best Practice' principles that are collectively bought in by the analysis team, as well as other functions within Sky Business Technology Work closely with the Software Engineering delivery team to create, prioritise & maintain the SW Engineering Technology roadmap. Engage with the Principal Portfolio Analysts to review and maintain the Product Analyst capacity model, highlighting potential bottleneck risks or challenges and present alternative solutions. Communicate to senior stakeholders on initiative progress during the A&D, Build, Test & Production phases, utilising tools to create dashboards to provide a data driven view. " What you'll bring Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain, working with Broadband, Voice, Mobile and Tv products within Agile methodologies such as Scrum, Kanban and SAFe Experience in Salesforce Experience Cloud and Digital platforms that support B2B customers Experience of CRM related functionality and capabilities (Ideally Salesforce CRM functionality) Experience in performing analysis that requires system integration with other internal systems or 3 rd party systems Experience of documenting and decomposing features into user stories and acceptance criteria and prioritising these within scrum team backlogs Experience working across multiple different scrum teams, business and technical stakeholder groups to ensure alignment of scope and an agreed approach to successfully deliver the desired outcome Experience of creating, maintaining and communicating digital & commercial product Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. or Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 16, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities. Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics. Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities. What you'll bring: Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S. Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Experience with mobility tracking systems and vendor platforms Attention to detail and the Ability to present data in a manner which is clear and easy to understand Team overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
