With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 11, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Job Title: Healthcare Insurance Account Manager x2 Location: London (with potential hybrid/Manchester options)Salary: £35k+ (dependent on experience) The Role: We are looking for experienced account handlers/account managers to work on behalf of a growing broker specialising in the healthcare insurance sector. This role mirrors a insurance account handler position, but with a focus on healthcare insurance. You will manage client portfolios, build strong relationships, and ensure excellent service delivery. This is an excellent opportunity for account handlers working in any line of insurance - commercial, personal lines, or other sectors-who want to move into a specialist healthcare insurance market. Key Responsibilities: Manage a portfolio of healthcare insurance clients as the main point of contact on behalf of the broker. Maintain high levels of client satisfaction and develop long-term relationships. Work closely with internal teams to deliver tailored solutions for clients. Identify opportunities to grow accounts and support business expansion. Assist with onboarding and development of new consultants where required. Skills & Experience: Experience as an account handler or account manager in an insurance broker environment. Strong relationship management and communication skills. Organised, proactive, and able to work in a fast-paced environment. Experience from any line of insurance is welcome; training will be provided for healthcare sector knowledge. What's on Offer: Competitive salary £35k+ (dependent on experience) Career development and progression opportunities Work on behalf of a growing broker specialising in healthcare insurance Contact Expert: Charlie Prosser, Senior Consultant on Email:
Mar 11, 2026
Full time
Job Title: Healthcare Insurance Account Manager x2 Location: London (with potential hybrid/Manchester options)Salary: £35k+ (dependent on experience) The Role: We are looking for experienced account handlers/account managers to work on behalf of a growing broker specialising in the healthcare insurance sector. This role mirrors a insurance account handler position, but with a focus on healthcare insurance. You will manage client portfolios, build strong relationships, and ensure excellent service delivery. This is an excellent opportunity for account handlers working in any line of insurance - commercial, personal lines, or other sectors-who want to move into a specialist healthcare insurance market. Key Responsibilities: Manage a portfolio of healthcare insurance clients as the main point of contact on behalf of the broker. Maintain high levels of client satisfaction and develop long-term relationships. Work closely with internal teams to deliver tailored solutions for clients. Identify opportunities to grow accounts and support business expansion. Assist with onboarding and development of new consultants where required. Skills & Experience: Experience as an account handler or account manager in an insurance broker environment. Strong relationship management and communication skills. Organised, proactive, and able to work in a fast-paced environment. Experience from any line of insurance is welcome; training will be provided for healthcare sector knowledge. What's on Offer: Competitive salary £35k+ (dependent on experience) Career development and progression opportunities Work on behalf of a growing broker specialising in healthcare insurance Contact Expert: Charlie Prosser, Senior Consultant on Email:
About the Business An exciting opportunity for a Finance Manager to join a large, well-established international business based in Birmingham . With strong growth plans and a reputation for looking after its people, this role offers a broad, high-visibility position working closely with an experienced Group Financial Controller, alongside the flexibility of just two days in the office. Main Duties: As a Finance Manager, your main duties include: Support the Group Financial Controller in delivering accurate financial reporting, cash flow management, budgeting and forecasting. Oversee day-to-day finance operations, ensuring robust accounting processes and effective financial controls are maintained. Manage the month-end and year-end close processes, ensuring timely and accurate reporting. Lead the Accounts Payable, Accounts Receivable and General Ledger functions, ensuring efficiency and accuracy across all areas. Contribute to financial planning and analysis, providing clear insights to support informed decision-making. Assist in implementing and maintaining strong internal controls, financial policies and procedures. Monitor cash flow and working capital, supporting treasury management activities as required. Liaise with external auditors, tax advisers and regulatory bodies to ensure compliance with statutory requirements. Support automation initiatives and continuous process improvements within the finance function. Collaborate with cross-functional teams to enhance financial performance and operational efficiency. Location / Office / Culture The role operates on a hybrid basis, with two days per week in the Birmingham office. The company works from modern offices and has a well-established finance team within a larger, successful organisation. The business promotes a flexible and supportive working culture, with clear opportunities for progression as it continues to grow. What We Are Looking For The ideal candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent); strong QBE candidates will also be considered. Strong knowledge of IFRS/UK GAAP and regulatory compliance. Experience in budgeting, forecasting and cash flow management. Strong analytical skills with advanced Excel capability. Confident working to tight deadlines and managing multiple priorities. Excellent communication skills and experience working with financial systems/ERP platforms. Why Join the business Fantastic overall benefit Fantastic managers - a number of which that have been promoted internally Flexible working in a modern environment A company with a track record of internal progression Generous holiday days About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL65069
Mar 11, 2026
Full time
About the Business An exciting opportunity for a Finance Manager to join a large, well-established international business based in Birmingham . With strong growth plans and a reputation for looking after its people, this role offers a broad, high-visibility position working closely with an experienced Group Financial Controller, alongside the flexibility of just two days in the office. Main Duties: As a Finance Manager, your main duties include: Support the Group Financial Controller in delivering accurate financial reporting, cash flow management, budgeting and forecasting. Oversee day-to-day finance operations, ensuring robust accounting processes and effective financial controls are maintained. Manage the month-end and year-end close processes, ensuring timely and accurate reporting. Lead the Accounts Payable, Accounts Receivable and General Ledger functions, ensuring efficiency and accuracy across all areas. Contribute to financial planning and analysis, providing clear insights to support informed decision-making. Assist in implementing and maintaining strong internal controls, financial policies and procedures. Monitor cash flow and working capital, supporting treasury management activities as required. Liaise with external auditors, tax advisers and regulatory bodies to ensure compliance with statutory requirements. Support automation initiatives and continuous process improvements within the finance function. Collaborate with cross-functional teams to enhance financial performance and operational efficiency. Location / Office / Culture The role operates on a hybrid basis, with two days per week in the Birmingham office. The company works from modern offices and has a well-established finance team within a larger, successful organisation. The business promotes a flexible and supportive working culture, with clear opportunities for progression as it continues to grow. What We Are Looking For The ideal candidate: Qualified accountant (ACA, ACCA, CIMA or equivalent); strong QBE candidates will also be considered. Strong knowledge of IFRS/UK GAAP and regulatory compliance. Experience in budgeting, forecasting and cash flow management. Strong analytical skills with advanced Excel capability. Confident working to tight deadlines and managing multiple priorities. Excellent communication skills and experience working with financial systems/ERP platforms. Why Join the business Fantastic overall benefit Fantastic managers - a number of which that have been promoted internally Flexible working in a modern environment A company with a track record of internal progression Generous holiday days About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL65069
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
Mar 11, 2026
Full time
Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical of electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators (How performance against the job accountabilities above will be measured - a KPI may cover more than one accountability) Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges/Decision makingTypical challenges faced in the role and decisions needing to be made by jobholder Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours)Requirements for qualifications, specialist knowledge, skills or key behaviours the jobholder will need to demonstrate to do the job effectively. Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel) Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Mar 11, 2026
Full time
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical of electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators (How performance against the job accountabilities above will be measured - a KPI may cover more than one accountability) Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges/Decision makingTypical challenges faced in the role and decisions needing to be made by jobholder Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours)Requirements for qualifications, specialist knowledge, skills or key behaviours the jobholder will need to demonstrate to do the job effectively. Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel) Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Senior Financial Controller (salary competitive/ dependent on experience) Gloucestershire Fixed Term 12-month contract The Company FMCG Role summary As Senior Financial Controller, you will provide financial decision-making support and to act as finance lead in driving improvements in site performance. Key Skills Ownership of site balance sheet. Ensure accurate recording of materials consumption within the company's financial systems, and ensure the financial systems accurately report site usage, wastage and other variances. Bridge financially the sites reported performance to the prior period and forecasts. Support Commercial teams with new Tenders. Manage, maintain and review the Bill of Materials and other product costing models for products manufactured by the site, and implementing updates of product costing models and BOMs to maintain their accuracy. Close the books for the site each month - ensure the management accounts accurately report sites income and expenditures and closing balance sheet. Provide the site management team and MMI leadership with clear, timely and accurate analysis, and explanations of the financial impact of performance. Drive and manage standardized financial based KPI metrics for the site and report these to the site management team and MMI leadership on daily/ weekly/ monthly cycles. Report site financial operational performance ensuring accurate and clear reporting to the site leadership. Review and drive improvements in site forecasting and performance metrics. Act as business partner to the local site manager, ensuring independence is maintained. Independently support line manager / senior manufacturing team in identifying and challenging local site performance. Coordinate and facilitate the detailed budget and forecasting process of the site, including explaining business impacts to Internal, Functional and Group colleagues. Evaluate and continuously review investment opportunities for the site and support wider team in reviewing network design options. Drive improvements in Operational budgeting such as bottom-up resource planning. Support in customer profitability analysis. Personal Profile Qualified Accountant with 5+ yrs PQA. Proven Experience in FMCG. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Mar 11, 2026
Seasonal
Senior Financial Controller (salary competitive/ dependent on experience) Gloucestershire Fixed Term 12-month contract The Company FMCG Role summary As Senior Financial Controller, you will provide financial decision-making support and to act as finance lead in driving improvements in site performance. Key Skills Ownership of site balance sheet. Ensure accurate recording of materials consumption within the company's financial systems, and ensure the financial systems accurately report site usage, wastage and other variances. Bridge financially the sites reported performance to the prior period and forecasts. Support Commercial teams with new Tenders. Manage, maintain and review the Bill of Materials and other product costing models for products manufactured by the site, and implementing updates of product costing models and BOMs to maintain their accuracy. Close the books for the site each month - ensure the management accounts accurately report sites income and expenditures and closing balance sheet. Provide the site management team and MMI leadership with clear, timely and accurate analysis, and explanations of the financial impact of performance. Drive and manage standardized financial based KPI metrics for the site and report these to the site management team and MMI leadership on daily/ weekly/ monthly cycles. Report site financial operational performance ensuring accurate and clear reporting to the site leadership. Review and drive improvements in site forecasting and performance metrics. Act as business partner to the local site manager, ensuring independence is maintained. Independently support line manager / senior manufacturing team in identifying and challenging local site performance. Coordinate and facilitate the detailed budget and forecasting process of the site, including explaining business impacts to Internal, Functional and Group colleagues. Evaluate and continuously review investment opportunities for the site and support wider team in reviewing network design options. Drive improvements in Operational budgeting such as bottom-up resource planning. Support in customer profitability analysis. Personal Profile Qualified Accountant with 5+ yrs PQA. Proven Experience in FMCG. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 11, 2026
Contractor
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Mar 11, 2026
Full time
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Morgan Mckinley Group Ltd
Leicester, Leicestershire
One of the UK's largest regional full service Accounting Practices is recruiting for an Employment Tax Senior Manager or Director to lead the existing Employment Tax function, with very tangible progression opportunities to Tax Partner. This role offers a unique opportunity to utilise the strength of an existing team, a highly established market presence, and supportive internal Partners where you'
Mar 11, 2026
Full time
One of the UK's largest regional full service Accounting Practices is recruiting for an Employment Tax Senior Manager or Director to lead the existing Employment Tax function, with very tangible progression opportunities to Tax Partner. This role offers a unique opportunity to utilise the strength of an existing team, a highly established market presence, and supportive internal Partners where you'
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We are now looking for a senior individual to join the global Financial Services VAT team, with the role being based in London. Forvis Mazars' Financial Services VAT practice is trusted by clients ranging from some of the world's leading banks, insurers and asset managers to smaller niche players in the sector, to deliver a broad range of services. Within this practice, the Financial Services VAT team provides advisory, compliance and assurance and training services to clients across the world with business activities in the UK. Job Purpose To lead the development of the UK sector offering within Forvis Mazars Financial Services VAT team by developing relationships and building sector knowledge, working closely with the other UK partners and directors focussed on this sector as well as the wider international sector leadership team. We are now looking for the right person to help drive the business forward. The right person would: Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships. Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business strategy and assets. Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business. Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines. Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally. The role is a senior one which would involve high levels of collaboration with multiple other senior individuals across Forvis Mazars (both within the UK and internationally) and the right person would be able to use it as a platform to either push for partnership or develop a leadership role as a partner. Professional Responsibilities: Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients. Business development and broader team management to deliver assignments. Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering. Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches. Take the lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Lead the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated financial services offering, working closely with colleagues across Tax, audit and other advisory teams. Promote Forvis Mazars Financial Services VAT sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Manage delivery of client engagements by directing the team to achieve client objectives across various service offerings Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. People Development Help to develop our team technically by ensuring that they are properly informed on relevant sector dynamics and a commercial understanding; Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide real time informal feedback. Help to ensure that our deliverables and other outputs are visually effective and clear; Build broader market relationships and knowledge that will help to ensure that our advice is up to date and informed by the latest technical developments and market insights; help to build the culture of the team so that junior team members also become used to doing this; Help to promote a general culture of learning and development across the team from one job to the next; Potential for line management responsibilities for staff in London. Key Requirements for the Role: The right person is likely to have a number of years of substantial experience of VAT advisory work in the Financial Services sector. Proven track record of building business and leading teams. Good understanding of the industry, key sector trends and the key players in the market. Excellent written and oral presentation skills. Demonstrable project management skills and ability to work toward demanding timetables. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present issues, identify risks and opportunities through sound analysis and application of technical knowledge and commercial acumen. Be a highly pro-active, confident leader with a proven ability to build constructive professional relationships at all levels Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Tax qualifications such as the CTA would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.
Mar 11, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We are now looking for a senior individual to join the global Financial Services VAT team, with the role being based in London. Forvis Mazars' Financial Services VAT practice is trusted by clients ranging from some of the world's leading banks, insurers and asset managers to smaller niche players in the sector, to deliver a broad range of services. Within this practice, the Financial Services VAT team provides advisory, compliance and assurance and training services to clients across the world with business activities in the UK. Job Purpose To lead the development of the UK sector offering within Forvis Mazars Financial Services VAT team by developing relationships and building sector knowledge, working closely with the other UK partners and directors focussed on this sector as well as the wider international sector leadership team. We are now looking for the right person to help drive the business forward. The right person would: Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships. Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business strategy and assets. Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business. Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines. Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally. The role is a senior one which would involve high levels of collaboration with multiple other senior individuals across Forvis Mazars (both within the UK and internationally) and the right person would be able to use it as a platform to either push for partnership or develop a leadership role as a partner. Professional Responsibilities: Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients. Business development and broader team management to deliver assignments. Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering. Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches. Take the lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Lead the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated financial services offering, working closely with colleagues across Tax, audit and other advisory teams. Promote Forvis Mazars Financial Services VAT sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Manage delivery of client engagements by directing the team to achieve client objectives across various service offerings Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. People Development Help to develop our team technically by ensuring that they are properly informed on relevant sector dynamics and a commercial understanding; Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide real time informal feedback. Help to ensure that our deliverables and other outputs are visually effective and clear; Build broader market relationships and knowledge that will help to ensure that our advice is up to date and informed by the latest technical developments and market insights; help to build the culture of the team so that junior team members also become used to doing this; Help to promote a general culture of learning and development across the team from one job to the next; Potential for line management responsibilities for staff in London. Key Requirements for the Role: The right person is likely to have a number of years of substantial experience of VAT advisory work in the Financial Services sector. Proven track record of building business and leading teams. Good understanding of the industry, key sector trends and the key players in the market. Excellent written and oral presentation skills. Demonstrable project management skills and ability to work toward demanding timetables. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present issues, identify risks and opportunities through sound analysis and application of technical knowledge and commercial acumen. Be a highly pro-active, confident leader with a proven ability to build constructive professional relationships at all levels Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Tax qualifications such as the CTA would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.
Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly assess policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organizational and prioritization skills with a strong attention to detail The Ability to deal with challenging customers and third-party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honoring those who serve Armed Forces Defense employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Case Handler, Customer Claims Handler, Insurance Claims Advisor, Claims Assistant may all be considered.
Mar 11, 2026
Full time
Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly assess policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organizational and prioritization skills with a strong attention to detail The Ability to deal with challenging customers and third-party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honoring those who serve Armed Forces Defense employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Case Handler, Customer Claims Handler, Insurance Claims Advisor, Claims Assistant may all be considered.
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Greenock £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Greenock. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Mar 11, 2026
Full time
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Greenock £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Greenock. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Mar 11, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Durham County Council Head of Children's Social Care Salary: £135,406 Durham County Council is proud of its strong legacy of excellence within Children's Services. Following a period of significant transformation, the service has been rated Outstanding by Ofsted, reflecting the high quality of our practice, the strength of our leadership, and our unwavering commitment to improving outcomes for children, young people and families. We are now seeking an exceptional leader to join us as our Head of Children's Social Care - a pivotal role offering the opportunity to build on an established record of success while driving forward innovation, inclusion, and meaningful impact. About the role As Head of Children's Social Care, you will provide strategic leadership across a broad portfolio of statutory and specialist services, ensuring that children are effectively safeguarded, supported, and given every opportunity to thrive. You will oversee assessment and safeguarding services, early help services, looked after children and permanence teams, fostering, adoption, residential care, and care leaver provision, ensuring each area delivers high quality, compliant, and impactful practice. A key part of your leadership will involve working collaboratively with partners to implement robust safeguarding arrangements, maintain strong operational links with the family courts, and ensure that early help pathways and social care reforms are effectively embedded. You will also ensure that the council maintains a sufficient range of placements - both internal and commissioned - while working proactively with Ofsted and other inspection bodies to maintain excellence across regulated services. You will champion continuous improvement through strong quality assurance, effective performance management, and a culture of learning. As a senior leader within the council, you will also contribute to broader transformation priorities, provide clear leadership to teams and managers, oversee staffing and budgets, and maintain productive partnerships with internal and external stakeholders. In addition, you will play a key governance role by supporting the Corporate Parenting Panel and presenting to the Overview and Scrutiny Committee, ensuring transparency, accountability, and a steadfast focus on the needs and experiences of children and young people. About you We are looking for a visionary, compassionate, and resilient leader with: A strong track record of delivering high performing children's social care services. Deep knowledge of statutory frameworks, regulatory requirements, and best practice. Proven experience of leading transformational change and service improvement. Excellent partnership building skills and the ability to influence at a senior level. A passionate commitment to safeguarding, inclusion, and improving outcomes for children. To find out more, please contact our retained consultants at Penna: Nick Raper on , or Kelly Ridley on for a confidential conversation, or visit for further information. Closing: Midnight on Sunday 15th March 2026
Mar 11, 2026
Full time
Durham County Council Head of Children's Social Care Salary: £135,406 Durham County Council is proud of its strong legacy of excellence within Children's Services. Following a period of significant transformation, the service has been rated Outstanding by Ofsted, reflecting the high quality of our practice, the strength of our leadership, and our unwavering commitment to improving outcomes for children, young people and families. We are now seeking an exceptional leader to join us as our Head of Children's Social Care - a pivotal role offering the opportunity to build on an established record of success while driving forward innovation, inclusion, and meaningful impact. About the role As Head of Children's Social Care, you will provide strategic leadership across a broad portfolio of statutory and specialist services, ensuring that children are effectively safeguarded, supported, and given every opportunity to thrive. You will oversee assessment and safeguarding services, early help services, looked after children and permanence teams, fostering, adoption, residential care, and care leaver provision, ensuring each area delivers high quality, compliant, and impactful practice. A key part of your leadership will involve working collaboratively with partners to implement robust safeguarding arrangements, maintain strong operational links with the family courts, and ensure that early help pathways and social care reforms are effectively embedded. You will also ensure that the council maintains a sufficient range of placements - both internal and commissioned - while working proactively with Ofsted and other inspection bodies to maintain excellence across regulated services. You will champion continuous improvement through strong quality assurance, effective performance management, and a culture of learning. As a senior leader within the council, you will also contribute to broader transformation priorities, provide clear leadership to teams and managers, oversee staffing and budgets, and maintain productive partnerships with internal and external stakeholders. In addition, you will play a key governance role by supporting the Corporate Parenting Panel and presenting to the Overview and Scrutiny Committee, ensuring transparency, accountability, and a steadfast focus on the needs and experiences of children and young people. About you We are looking for a visionary, compassionate, and resilient leader with: A strong track record of delivering high performing children's social care services. Deep knowledge of statutory frameworks, regulatory requirements, and best practice. Proven experience of leading transformational change and service improvement. Excellent partnership building skills and the ability to influence at a senior level. A passionate commitment to safeguarding, inclusion, and improving outcomes for children. To find out more, please contact our retained consultants at Penna: Nick Raper on , or Kelly Ridley on for a confidential conversation, or visit for further information. Closing: Midnight on Sunday 15th March 2026
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Mar 11, 2026
Full time
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
One of the UK's largest regional full service Accounting Practices is recruiting for an Employment Tax Senior Manager or Director to lead the existing Employment Tax function, with very tangible progression opportunities to Tax Partner. This role offers a unique opportunity to utilise the strength of an existing team, a highly established market presence, and supportive internal Partners where you'
Mar 11, 2026
Full time
One of the UK's largest regional full service Accounting Practices is recruiting for an Employment Tax Senior Manager or Director to lead the existing Employment Tax function, with very tangible progression opportunities to Tax Partner. This role offers a unique opportunity to utilise the strength of an existing team, a highly established market presence, and supportive internal Partners where you'
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Clydebank £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Clydebank. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Mar 11, 2026
Full time
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Clydebank £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Clydebank. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 11, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Operational Office Manager Permanent, 37 hours per week Term Time plus 6 INSET days Monday to Thursday: 8.30 to 4.30pm, Friday 8.30am to 4pm Salary: Grade 7 (SCP 15 - 22) £30,024 to £33,699 per annum pro rata Actual salary: £26,072.28 - £29,263.58 per annum John Taylor Multi Academy Trust (JTMAT) believes in the power of education to improve lives - and the world. As a partner academy in JTMAT, we are seeking to appoint an Operational Office Manager to join our evolving organisation. The successful candidate will be responsible for key areas including HR, administration, Nursery admissions, as well as collaborating with colleagues on finance and health and safety. They will have a key role in the management of the school budget and supporting the Headteacher with confidential administration. As an integral member of the school office, you will ensure the systems and processes are maintained and provide excellent service to internal and external stakeholders. This role requires someone who is well organised, has good attention to detail and has high expectations of themselves and others. Qualifications and Skills Excellent communication skills, both written and verbal The ability to multi task, often working to strict timelines Experience of budget management Is able to work with complex administration systems where accuracy is required The ability to build relationships within the school and the wider community, including parents and Governors If you have a passion for excellence and share our vision, we can offer you the opportunity to be part of a successful and progressive Trust, which is committed to ensuring learning is at the heart of all we do. If you would like to discuss this role, please contact Nichola Leeson, by emailing or telephoning Completed application forms should be emailed to Only fully completed application forms will be submitted for shortlisting. CVs will not be accepted. Closing date: 12 noon on Friday 20th March 2026 Interview: To be confirmed This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered 'protected' and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: Please note if you are shortlisted, an online search will be carried out before interview which may identify any incidents or issues that have happened, and are publicly available online, which we might want to explore with you at interview. Please review our Privacy Notice for Job Applicants for the lawful basis for processing and retention. John Taylor MAT is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Pre employment checks include an enhanced disclosure and barring service check as a requirement of this post. Our Safeguarding Policy is available on our website, and we encourage applicants to review it before applying. Please review our Recruitment Pack on the school website before submitting your application.
Mar 11, 2026
Full time
Operational Office Manager Permanent, 37 hours per week Term Time plus 6 INSET days Monday to Thursday: 8.30 to 4.30pm, Friday 8.30am to 4pm Salary: Grade 7 (SCP 15 - 22) £30,024 to £33,699 per annum pro rata Actual salary: £26,072.28 - £29,263.58 per annum John Taylor Multi Academy Trust (JTMAT) believes in the power of education to improve lives - and the world. As a partner academy in JTMAT, we are seeking to appoint an Operational Office Manager to join our evolving organisation. The successful candidate will be responsible for key areas including HR, administration, Nursery admissions, as well as collaborating with colleagues on finance and health and safety. They will have a key role in the management of the school budget and supporting the Headteacher with confidential administration. As an integral member of the school office, you will ensure the systems and processes are maintained and provide excellent service to internal and external stakeholders. This role requires someone who is well organised, has good attention to detail and has high expectations of themselves and others. Qualifications and Skills Excellent communication skills, both written and verbal The ability to multi task, often working to strict timelines Experience of budget management Is able to work with complex administration systems where accuracy is required The ability to build relationships within the school and the wider community, including parents and Governors If you have a passion for excellence and share our vision, we can offer you the opportunity to be part of a successful and progressive Trust, which is committed to ensuring learning is at the heart of all we do. If you would like to discuss this role, please contact Nichola Leeson, by emailing or telephoning Completed application forms should be emailed to Only fully completed application forms will be submitted for shortlisting. CVs will not be accepted. Closing date: 12 noon on Friday 20th March 2026 Interview: To be confirmed This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered 'protected' and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: Please note if you are shortlisted, an online search will be carried out before interview which may identify any incidents or issues that have happened, and are publicly available online, which we might want to explore with you at interview. Please review our Privacy Notice for Job Applicants for the lawful basis for processing and retention. John Taylor MAT is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Pre employment checks include an enhanced disclosure and barring service check as a requirement of this post. Our Safeguarding Policy is available on our website, and we encourage applicants to review it before applying. Please review our Recruitment Pack on the school website before submitting your application.
