Job Title: Healthcare Insurance Account Manager x2 Location: London (with potential hybrid/Manchester options)Salary: £35k+ (dependent on experience) The Role: We are looking for experienced account handlers/account managers to work on behalf of a growing broker specialising in the healthcare insurance sector. This role mirrors a insurance account handler position, but with a focus on healthcare insurance. You will manage client portfolios, build strong relationships, and ensure excellent service delivery. This is an excellent opportunity for account handlers working in any line of insurance - commercial, personal lines, or other sectors-who want to move into a specialist healthcare insurance market. Key Responsibilities: Manage a portfolio of healthcare insurance clients as the main point of contact on behalf of the broker. Maintain high levels of client satisfaction and develop long-term relationships. Work closely with internal teams to deliver tailored solutions for clients. Identify opportunities to grow accounts and support business expansion. Assist with onboarding and development of new consultants where required. Skills & Experience: Experience as an account handler or account manager in an insurance broker environment. Strong relationship management and communication skills. Organised, proactive, and able to work in a fast-paced environment. Experience from any line of insurance is welcome; training will be provided for healthcare sector knowledge. What's on Offer: Competitive salary £35k+ (dependent on experience) Career development and progression opportunities Work on behalf of a growing broker specialising in healthcare insurance Contact Expert: Charlie Prosser, Senior Consultant on Email:
Mar 11, 2026
Full time
Job Title: Healthcare Insurance Account Manager x2 Location: London (with potential hybrid/Manchester options)Salary: £35k+ (dependent on experience) The Role: We are looking for experienced account handlers/account managers to work on behalf of a growing broker specialising in the healthcare insurance sector. This role mirrors a insurance account handler position, but with a focus on healthcare insurance. You will manage client portfolios, build strong relationships, and ensure excellent service delivery. This is an excellent opportunity for account handlers working in any line of insurance - commercial, personal lines, or other sectors-who want to move into a specialist healthcare insurance market. Key Responsibilities: Manage a portfolio of healthcare insurance clients as the main point of contact on behalf of the broker. Maintain high levels of client satisfaction and develop long-term relationships. Work closely with internal teams to deliver tailored solutions for clients. Identify opportunities to grow accounts and support business expansion. Assist with onboarding and development of new consultants where required. Skills & Experience: Experience as an account handler or account manager in an insurance broker environment. Strong relationship management and communication skills. Organised, proactive, and able to work in a fast-paced environment. Experience from any line of insurance is welcome; training will be provided for healthcare sector knowledge. What's on Offer: Competitive salary £35k+ (dependent on experience) Career development and progression opportunities Work on behalf of a growing broker specialising in healthcare insurance Contact Expert: Charlie Prosser, Senior Consultant on Email:
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Block Property Manager Location: London & Home Counties (Hybrid Working) Salary: £40,000 - £50,000 (DOE) Driving Licence & Own Car Required Minimum 2 Years Block/HRB Sector Experience Essential The Role As a Block Property Manager, you will take full responsibility for a portfolio of residential blocks and estates across London and the Home Counties. This is a highly autonomous role suited to an experienced block/HRB professional who is confident managing relationships, chairing meetings, and overseeing compliance and risk across complex developments. You will be the primary point of contact for Directors, leaseholders, and contractors, ensuring developments are managed to a high technical and customer service standard. Please note: Full UK driving licence essential Must have access to your own vehicle (business mileage reimbursed) HRB/Block Management experience required Key Responsibilities Full portfolio management of allocated residential blocks/estates Acting as first point of contact for clients and site stakeholders Conducting regular site inspections and producing detailed action reports Chairing Board Meetings and AGMs Overseeing compliance, risk management and statutory obligations (including HRB where applicable) Managing budgets, service charge expenditure and financial reporting Providing technical guidance to Directors and key client contacts Contractor management and performance oversight Candidate Profile Essential Experience Minimum 2 years' block management experience (HRB exposure required) Minimum 1 year managing your own portfolio Strong understanding of leasehold management and statutory compliance Full UK driving licence and access to a car Degree educated Desirable AIRPM qualification Key Skills Strong written communication skills (professional, accurate, client-facing correspondence) Excellent time management and ability to prioritise a busy portfolio Confident chairing meetings and presenting to Directors Commercial awareness and financial literacy Strong IT skills (property management software experience advantageous) Calm, organised and solutions-focused approach Personal Attributes Accountable and takes ownership Detail-oriented and thorough Commercially aware Mature and measured under pressure Customer-service driven Comfortable working in a progressive, evolving organisation Benefits Hybrid working - up to 3 days from home Flexible start and finish times Private healthcare Critical illness cover Life insurance Income protectionMedical cash plan (dental/optical included) 23 days annual leave + 3-4 days at Christmas Increasing holiday entitlement with service Staff Council involvement What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
Mar 11, 2026
Full time
Block Property Manager Location: London & Home Counties (Hybrid Working) Salary: £40,000 - £50,000 (DOE) Driving Licence & Own Car Required Minimum 2 Years Block/HRB Sector Experience Essential The Role As a Block Property Manager, you will take full responsibility for a portfolio of residential blocks and estates across London and the Home Counties. This is a highly autonomous role suited to an experienced block/HRB professional who is confident managing relationships, chairing meetings, and overseeing compliance and risk across complex developments. You will be the primary point of contact for Directors, leaseholders, and contractors, ensuring developments are managed to a high technical and customer service standard. Please note: Full UK driving licence essential Must have access to your own vehicle (business mileage reimbursed) HRB/Block Management experience required Key Responsibilities Full portfolio management of allocated residential blocks/estates Acting as first point of contact for clients and site stakeholders Conducting regular site inspections and producing detailed action reports Chairing Board Meetings and AGMs Overseeing compliance, risk management and statutory obligations (including HRB where applicable) Managing budgets, service charge expenditure and financial reporting Providing technical guidance to Directors and key client contacts Contractor management and performance oversight Candidate Profile Essential Experience Minimum 2 years' block management experience (HRB exposure required) Minimum 1 year managing your own portfolio Strong understanding of leasehold management and statutory compliance Full UK driving licence and access to a car Degree educated Desirable AIRPM qualification Key Skills Strong written communication skills (professional, accurate, client-facing correspondence) Excellent time management and ability to prioritise a busy portfolio Confident chairing meetings and presenting to Directors Commercial awareness and financial literacy Strong IT skills (property management software experience advantageous) Calm, organised and solutions-focused approach Personal Attributes Accountable and takes ownership Detail-oriented and thorough Commercially aware Mature and measured under pressure Customer-service driven Comfortable working in a progressive, evolving organisation Benefits Hybrid working - up to 3 days from home Flexible start and finish times Private healthcare Critical illness cover Life insurance Income protectionMedical cash plan (dental/optical included) 23 days annual leave + 3-4 days at Christmas Increasing holiday entitlement with service Staff Council involvement What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Accounts Manager Location: Reading, Berkshire Salary: £55,000 - £65,000 Job Type: Full-time, Permanent A growing accountancy practice in Reading is looking to recruit an Accounts Manager to take a visible, people-led role at the heart of the firm's day-to-day operations. This position is suited to someone who enjoys leading others, owning client relationships, and having genuine accountability for how work is delivered. It is less about technical specialism and more about people, priorities, and performance. The opportunity As Accounts Manager, you will be a key link between partners, team leaders, and clients. You'll be trusted to run your own portfolio, keep work moving through the team, and make decisions that balance quality, deadlines, and commercial outcomes. You'll have real influence over workflow, client experience, and team development, with the backing of senior leadership and clear scope to progress as the firm continues to grow. Key responsibilities Owning and managing a portfolio of general practice clients Acting as the main client contact and building long-term, trusted relationships Leading Team Leaders and junior staff on a day-to-day basis Managing workflow, deadlines, WIP, and fee recovery Taking responsibility for the commercial health of your portfolio Supporting recruitment, onboarding, and development of staff Identifying opportunities to improve efficiency and service delivery Ensuring work is delivered to a consistently high standard About you ACA or ACCA qualified, or strong QBE background from practice Currently operating at Accounts Manager, Manager, or Assistant Manager level Confident leading people and taking ownership of outcomes Commercially aware and comfortable discussing fees, WIP, and client expectations Organised, decisive, and able to prioritise effectively You do not need to be a technical specialist for this role. Strong general practice experience, leadership capability, and commercial judgement are far more important. The firm The firm operates with local autonomy while benefiting from the infrastructure and support of a wider national group. It has an office-first culture, valuing collaboration and visibility, with sensible flexibility for experienced staff. The client base is varied, and the firm is in a phase of continued growth. Working pattern This is an office-based role, with an expectation of being present in the office most days. Flexibility is available for experienced staff to manage workload and personal commitments. Salary and benefits £55,000 - £65,000 depending on experience Competitive benefits package Clear progression opportunities within the firm and wider group If you're looking for an Accounts Manager role where you can lead people, own relationships, and have real commercial influence, this is a strong opportunity to explore. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 11, 2026
Full time
Accounts Manager Location: Reading, Berkshire Salary: £55,000 - £65,000 Job Type: Full-time, Permanent A growing accountancy practice in Reading is looking to recruit an Accounts Manager to take a visible, people-led role at the heart of the firm's day-to-day operations. This position is suited to someone who enjoys leading others, owning client relationships, and having genuine accountability for how work is delivered. It is less about technical specialism and more about people, priorities, and performance. The opportunity As Accounts Manager, you will be a key link between partners, team leaders, and clients. You'll be trusted to run your own portfolio, keep work moving through the team, and make decisions that balance quality, deadlines, and commercial outcomes. You'll have real influence over workflow, client experience, and team development, with the backing of senior leadership and clear scope to progress as the firm continues to grow. Key responsibilities Owning and managing a portfolio of general practice clients Acting as the main client contact and building long-term, trusted relationships Leading Team Leaders and junior staff on a day-to-day basis Managing workflow, deadlines, WIP, and fee recovery Taking responsibility for the commercial health of your portfolio Supporting recruitment, onboarding, and development of staff Identifying opportunities to improve efficiency and service delivery Ensuring work is delivered to a consistently high standard About you ACA or ACCA qualified, or strong QBE background from practice Currently operating at Accounts Manager, Manager, or Assistant Manager level Confident leading people and taking ownership of outcomes Commercially aware and comfortable discussing fees, WIP, and client expectations Organised, decisive, and able to prioritise effectively You do not need to be a technical specialist for this role. Strong general practice experience, leadership capability, and commercial judgement are far more important. The firm The firm operates with local autonomy while benefiting from the infrastructure and support of a wider national group. It has an office-first culture, valuing collaboration and visibility, with sensible flexibility for experienced staff. The client base is varied, and the firm is in a phase of continued growth. Working pattern This is an office-based role, with an expectation of being present in the office most days. Flexibility is available for experienced staff to manage workload and personal commitments. Salary and benefits £55,000 - £65,000 depending on experience Competitive benefits package Clear progression opportunities within the firm and wider group If you're looking for an Accounts Manager role where you can lead people, own relationships, and have real commercial influence, this is a strong opportunity to explore. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical of electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators (How performance against the job accountabilities above will be measured - a KPI may cover more than one accountability) Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges/Decision makingTypical challenges faced in the role and decisions needing to be made by jobholder Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours)Requirements for qualifications, specialist knowledge, skills or key behaviours the jobholder will need to demonstrate to do the job effectively. Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel) Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Mar 11, 2026
Full time
About the role Transport Administrator To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service. Accountabilities - may include but not limited to: Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements 2 Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager Utilise data input using the appropriate electronic systems Manage the effective storage of records, physical of electronic to ensure efficient location of records Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets Manage the collation of data in respect of any system tools to add value department, eg Microlise Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department To be aware of the current list of TLC customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers To action and manage administrative duties as directed (e.g. Welcome Pack process) in order to ensure customers receive the necessary level of care Measures & Key Performance Indicators (How performance against the job accountabilities above will be measured - a KPI may cover more than one accountability) Delivering Service Excellence to the customer All service level agreements are met and agreed processes are complied with Challenges/Decision makingTypical challenges faced in the role and decisions needing to be made by jobholder Deciding the most cost effective and efficient way of resolving administrative issues to the Department requirements Offering an appropriate resolution within set parameters and consultation where appropriate or escalating issues as appropriate Jobholder requirements (Knowledge, skills and key behaviours)Requirements for qualifications, specialist knowledge, skills or key behaviours the jobholder will need to demonstrate to do the job effectively. Organisational skills Experience and understanding of the food distribution market place Experience in dealing with cash transactions. Commercial awareness Competent in the use of I.T. eg Outlook, Word and Excel) Internal processes Communication skills by telephone and email Interpersonal and influencing skills • Attention to detail - the ability to record accurate information Conscientious Ability to be effective under pressure Behaviour requirements (NB. added following the evaluation) Care Caring about our customers and colleagues Being accountable and taking ownership to find great solutions Having passion for what you do and who you do it for Caring about the details Share Keeping colleagues and customers informed and connected Involving the right people at the right time Collaborating across teams to achieve the same goals Being 'joined up in your approach Dare Making bold decisions Challenging the status quo and having conviction in what you know is right for the business Being innovative and proactive in how you approach things Not being afraid to invest time in things that add value About us Our journey began back in 1929. Since then, we've continued to build a strong and resilient business with a great future. It's why we believe we're the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, you'll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more A pension - contribute 4% and we'll match you (after year 1, we'll match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. Opportunity to buy dental cover and critical illness cover. We want everyone to join our journey We're on a journey towards creating the best possible workplace. We've got some way to go, but we're building a diverse and caring workforce. One that's filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: The Accounting Technical Services team provides specialist accounting and corporate reporting support to audit teams and clients across the firm. Operating nationally, the team focuses on complex accounting matters under IFRS and UK GAAP and plays a key role in supporting audit quality and consistency. As an Accounting Technical Services Senior Manager, you will lead the delivery of high-quality technical accounting and corporate reporting support across Industry & Services, with a particular focus on large and listed accounting issues, working closely with audit teams and clients. What You'll Do: Technical Accounting Leadership - Lead and deliver high-quality accounting and corporate reporting technical support across Industry & Services, specialising in complex accounting areas including large and listed accounting under IFRS and UK GAAP. Technical Consultations - Respond to and manage accounting and corporate reporting consultations from audit teams, providing clear, practical, and well-reasoned technical advice across a wide range of accounting issues. Corporate Reporting Quality Review - Review financial statements for compliance, quality, and consistency with IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, covering FTSE-listed entities, international groups, and large UK private companies. Technical Support - Provide tailored technical accounting support to key audit clients, including understanding complex fact patterns, researching applicable standards, and delivering proportionate and commercially aware solutions. Industry & Services Specialism - Act as a subject matter expert for Industry & Services related accounting and corporate reporting matters, supporting audit teams on sector-specific challenges. What You'll Bring: Professional Qualification - ACA, ACCA, or equivalent professional accounting qualification. Technical Accounting Expertise - Strong practical and theoretical knowledge of IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, with the ability to interpret and apply standards to complex, real-world scenarios. Consultation Experience - Proven experience evaluating accounting issues, analysing complex fact patterns, and delivering clear, high-quality technical advice to audit teams and audit clients. Listed & PIE Experience - Strong experience working with UK PIEs, listed entities, and large privately owned businesses. Quality & Professional Judgement - Demonstrated commitment to high standards of professional quality, accounting judgement, and consistency in corporate reporting. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Mar 11, 2026
Full time
At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: The Accounting Technical Services team provides specialist accounting and corporate reporting support to audit teams and clients across the firm. Operating nationally, the team focuses on complex accounting matters under IFRS and UK GAAP and plays a key role in supporting audit quality and consistency. As an Accounting Technical Services Senior Manager, you will lead the delivery of high-quality technical accounting and corporate reporting support across Industry & Services, with a particular focus on large and listed accounting issues, working closely with audit teams and clients. What You'll Do: Technical Accounting Leadership - Lead and deliver high-quality accounting and corporate reporting technical support across Industry & Services, specialising in complex accounting areas including large and listed accounting under IFRS and UK GAAP. Technical Consultations - Respond to and manage accounting and corporate reporting consultations from audit teams, providing clear, practical, and well-reasoned technical advice across a wide range of accounting issues. Corporate Reporting Quality Review - Review financial statements for compliance, quality, and consistency with IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, covering FTSE-listed entities, international groups, and large UK private companies. Technical Support - Provide tailored technical accounting support to key audit clients, including understanding complex fact patterns, researching applicable standards, and delivering proportionate and commercially aware solutions. Industry & Services Specialism - Act as a subject matter expert for Industry & Services related accounting and corporate reporting matters, supporting audit teams on sector-specific challenges. What You'll Bring: Professional Qualification - ACA, ACCA, or equivalent professional accounting qualification. Technical Accounting Expertise - Strong practical and theoretical knowledge of IFRS, UK GAAP, including FRS 101 and FRS 102, and UK Company Law, with the ability to interpret and apply standards to complex, real-world scenarios. Consultation Experience - Proven experience evaluating accounting issues, analysing complex fact patterns, and delivering clear, high-quality technical advice to audit teams and audit clients. Listed & PIE Experience - Strong experience working with UK PIEs, listed entities, and large privately owned businesses. Quality & Professional Judgement - Demonstrated commitment to high standards of professional quality, accounting judgement, and consistency in corporate reporting. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul's and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior Financial Controller (salary competitive/ dependent on experience) Gloucestershire Fixed Term 12-month contract The Company FMCG Role summary As Senior Financial Controller, you will provide financial decision-making support and to act as finance lead in driving improvements in site performance. Key Skills Ownership of site balance sheet. Ensure accurate recording of materials consumption within the company's financial systems, and ensure the financial systems accurately report site usage, wastage and other variances. Bridge financially the sites reported performance to the prior period and forecasts. Support Commercial teams with new Tenders. Manage, maintain and review the Bill of Materials and other product costing models for products manufactured by the site, and implementing updates of product costing models and BOMs to maintain their accuracy. Close the books for the site each month - ensure the management accounts accurately report sites income and expenditures and closing balance sheet. Provide the site management team and MMI leadership with clear, timely and accurate analysis, and explanations of the financial impact of performance. Drive and manage standardized financial based KPI metrics for the site and report these to the site management team and MMI leadership on daily/ weekly/ monthly cycles. Report site financial operational performance ensuring accurate and clear reporting to the site leadership. Review and drive improvements in site forecasting and performance metrics. Act as business partner to the local site manager, ensuring independence is maintained. Independently support line manager / senior manufacturing team in identifying and challenging local site performance. Coordinate and facilitate the detailed budget and forecasting process of the site, including explaining business impacts to Internal, Functional and Group colleagues. Evaluate and continuously review investment opportunities for the site and support wider team in reviewing network design options. Drive improvements in Operational budgeting such as bottom-up resource planning. Support in customer profitability analysis. Personal Profile Qualified Accountant with 5+ yrs PQA. Proven Experience in FMCG. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Mar 11, 2026
Seasonal
Senior Financial Controller (salary competitive/ dependent on experience) Gloucestershire Fixed Term 12-month contract The Company FMCG Role summary As Senior Financial Controller, you will provide financial decision-making support and to act as finance lead in driving improvements in site performance. Key Skills Ownership of site balance sheet. Ensure accurate recording of materials consumption within the company's financial systems, and ensure the financial systems accurately report site usage, wastage and other variances. Bridge financially the sites reported performance to the prior period and forecasts. Support Commercial teams with new Tenders. Manage, maintain and review the Bill of Materials and other product costing models for products manufactured by the site, and implementing updates of product costing models and BOMs to maintain their accuracy. Close the books for the site each month - ensure the management accounts accurately report sites income and expenditures and closing balance sheet. Provide the site management team and MMI leadership with clear, timely and accurate analysis, and explanations of the financial impact of performance. Drive and manage standardized financial based KPI metrics for the site and report these to the site management team and MMI leadership on daily/ weekly/ monthly cycles. Report site financial operational performance ensuring accurate and clear reporting to the site leadership. Review and drive improvements in site forecasting and performance metrics. Act as business partner to the local site manager, ensuring independence is maintained. Independently support line manager / senior manufacturing team in identifying and challenging local site performance. Coordinate and facilitate the detailed budget and forecasting process of the site, including explaining business impacts to Internal, Functional and Group colleagues. Evaluate and continuously review investment opportunities for the site and support wider team in reviewing network design options. Drive improvements in Operational budgeting such as bottom-up resource planning. Support in customer profitability analysis. Personal Profile Qualified Accountant with 5+ yrs PQA. Proven Experience in FMCG. For further information, please contact Rhian Mountjoy By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
A fantastic opportunity has arisen to join a well-established independent insurance broker in the picturesque suburban area of Manchester. With over 4 decades of reputation built on trust, personal service and long-standing client relationships, this business is looking for an experienced Commercial Account Manager to become a key part of its close-knit team. The role You will manage an existing book of loyal SME and mid-market clients. The role is focused on providing expert advice, retaining and developing relationships and delivering a truly client-first service. These are genuine relationships built on trust and continuity, giving you the chance to act as a true adviser. What you will be doing? Managing a portfolio of commercial clients. Handling renewals, mid-term adjustments, referrals, new business enquiries and conversions. Supporting claims liaison where required. Working across Commercial Property, Liability and Fleet (exposure to Professional Risks, Cyber, and D&O is advantageous). Open-market broking and maintaining strong insurer relationships. Preparing renewal presentations, policy documentation and client reports. About you: Supporting future growth through new business opportunities within the existing book. Proven solid commercial insurance experience within a broker environment. Acturis experience (essential). A broad range of commercial products. Confident communicator with a natural ability to maintain and build relationships. Organised, proactive and able to manage your own workload. Why you will love this role: In this highly rewarding role where relationships and service come first, you will inherit a well-established book and play a real part in the future growth of a respected broker. Team-orientated personality- culture fit is key in this close-knit collaborative team. Excellent salary (depending on experience). Friendly team with varied expertise and a supportive culture. Ongoing professional development with CII study support Free on-site parking. Pension. 3x death in service. 25 days holiday + bank holidays + an extra day for your birthday. Working hours: Monday-Friday, 9:00am-5:00pm. At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.
Mar 11, 2026
Full time
A fantastic opportunity has arisen to join a well-established independent insurance broker in the picturesque suburban area of Manchester. With over 4 decades of reputation built on trust, personal service and long-standing client relationships, this business is looking for an experienced Commercial Account Manager to become a key part of its close-knit team. The role You will manage an existing book of loyal SME and mid-market clients. The role is focused on providing expert advice, retaining and developing relationships and delivering a truly client-first service. These are genuine relationships built on trust and continuity, giving you the chance to act as a true adviser. What you will be doing? Managing a portfolio of commercial clients. Handling renewals, mid-term adjustments, referrals, new business enquiries and conversions. Supporting claims liaison where required. Working across Commercial Property, Liability and Fleet (exposure to Professional Risks, Cyber, and D&O is advantageous). Open-market broking and maintaining strong insurer relationships. Preparing renewal presentations, policy documentation and client reports. About you: Supporting future growth through new business opportunities within the existing book. Proven solid commercial insurance experience within a broker environment. Acturis experience (essential). A broad range of commercial products. Confident communicator with a natural ability to maintain and build relationships. Organised, proactive and able to manage your own workload. Why you will love this role: In this highly rewarding role where relationships and service come first, you will inherit a well-established book and play a real part in the future growth of a respected broker. Team-orientated personality- culture fit is key in this close-knit collaborative team. Excellent salary (depending on experience). Friendly team with varied expertise and a supportive culture. Ongoing professional development with CII study support Free on-site parking. Pension. 3x death in service. 25 days holiday + bank holidays + an extra day for your birthday. Working hours: Monday-Friday, 9:00am-5:00pm. At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 11, 2026
Contractor
Job Title: Japanese Speaking Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies. About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Pear Recruitment - Junior Block Manager - Finchley Salary - £28,000-£32,000 Working Hours - Monday-Friday 9am-5:30pm Full UK driving licence required Our client is a leading independent, family-owned estate agency based in North and North West London, covering all aspects of the property market. They are now seeking a Junior Block Manager to join their established team in Finchley. The block management department currently consists of three Block Managers, two Block Management Accounts Assistants, and a Head of Block Management, providing a supportive and experienced environment in which to develop your career. This is an excellent opportunity for someone looking to progress within block/property management. You will receive professional training and ongoing support, with encouragement to obtain relevant industry qualifications. Our client is committed to career development and will support and fund your professional studies. A fantastic opportunity to join a reputable, well-established agency with strong values and long-term career prospects. Key Responsibilities Manage your own portfolio Communicate with freeholders & leaseholders Assist in the facilities management Manage renovations and other projects Manage compliance and Health & Safety procedures Plan and deliver on PPM maintenance Ensure all Blocks adhere to Health & Safety regulations Issue Invoices Attend site inspections Ensure all disputes are dealt with in a timely and professional manner Skills & Experience Minimum 1 year of experience in an office-based maintenance role Communication skills, written, verbal over the phone and face to face. Organisation skills; able to prioritise workload effectively High attention to detail to ensure paperwork is accurate and information is input and recorded accurately Ability to work well under pressure and to clear deadlines Works well in a team; supportive to other team members to ensure departments goals are achieved. IT Literate If you are interested in this Junior Block Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Mar 11, 2026
Full time
Pear Recruitment - Junior Block Manager - Finchley Salary - £28,000-£32,000 Working Hours - Monday-Friday 9am-5:30pm Full UK driving licence required Our client is a leading independent, family-owned estate agency based in North and North West London, covering all aspects of the property market. They are now seeking a Junior Block Manager to join their established team in Finchley. The block management department currently consists of three Block Managers, two Block Management Accounts Assistants, and a Head of Block Management, providing a supportive and experienced environment in which to develop your career. This is an excellent opportunity for someone looking to progress within block/property management. You will receive professional training and ongoing support, with encouragement to obtain relevant industry qualifications. Our client is committed to career development and will support and fund your professional studies. A fantastic opportunity to join a reputable, well-established agency with strong values and long-term career prospects. Key Responsibilities Manage your own portfolio Communicate with freeholders & leaseholders Assist in the facilities management Manage renovations and other projects Manage compliance and Health & Safety procedures Plan and deliver on PPM maintenance Ensure all Blocks adhere to Health & Safety regulations Issue Invoices Attend site inspections Ensure all disputes are dealt with in a timely and professional manner Skills & Experience Minimum 1 year of experience in an office-based maintenance role Communication skills, written, verbal over the phone and face to face. Organisation skills; able to prioritise workload effectively High attention to detail to ensure paperwork is accurate and information is input and recorded accurately Ability to work well under pressure and to clear deadlines Works well in a team; supportive to other team members to ensure departments goals are achieved. IT Literate If you are interested in this Junior Block Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 11, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Mar 11, 2026
Full time
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement. Key Responsibilities 1. Operational Management Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard. Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations. Use FareShare UK (FSUK) s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams. Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly. Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication. Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams. Coordinate and manage external contractors for maintenance and repairs. Provide procurement support to secure value for money on consumables and equipment. With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs. Ensure adequate stock of operational supplies and equipment to support daily operations. Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls. Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency. Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant. Contribute to delivery of the Operations Strategy, including key developments for FSSW. Carry out other duties as required to support the successful running of the hub. 2. Team Management Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment. Manage, supervise, and develop Line Reports, including performance management, appraisals, and training. Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner. Work with temporary staffing agencies to arrange short term hire drivers, when necessary. Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days. Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions. Foster a positive and productive team culture in line with FareShare South West values. 3. FareChance Employability Programme Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team. Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams. Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive. Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence. Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches. Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress. 4. Health & Safety (H&S) and Compliance Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times. Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance. Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly. Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills. Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up. Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards. Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety. Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment. 5. Quality Assurance and Continuous Improvement Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice. Manage and enhance compliance of the hub premises in line with FareShare s minimum operating standards and expectations for operational efficiency. Work with others to identify and implement improvements to systems, processes and workflows. Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered. Collaborate cross-functionally with other teams to support service development and innovation. Person Specification Essential Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs. Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity. Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes. Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management. Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure. Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar). Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication. Able to demonstrate good judgement and decision-making, including escalating issues appropriately. Physically able to carry out the role, including manual handling and operating in warehouse conditions. Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents). Full UK driving licence, Forklift truck operator s qualification (or willing to train as an essential part of the role) Desirable Formal training or certification in health & safety, manual handling, or food hygiene. Experience of working in a charitable, volunteer-led, or community-based organisation. Experience of route planning and/or vehicle logistics coordination. Experience of working within a regulated or audited environment Experience contributing to or delivering change initiatives. Attributes & Values Committed to FareShare South West s work to fight hunger and tackle food waste Strong team player who supports collaboration and mutual accountability. Organised and methodical, with strong attention to detail. Reliable, consistent, and takes pride in maintaining high standards. Acts with integrity and openness; willing to learn from feedback and take responsibility. Enjoys being hands-on and actively involved in operational delivery. Behaviours Leads by example and motivates others through positive, proactive behaviour. Calm and solutions-focused in challenging situations. Values and supports diversity and inclusion across the team. . click apply for full job details
Product Developer North West Performance Apparel 32,000 - 42,000 + Benefits This is a rare chance to join a team where you can truly own your categories, make bold decisions, and help shape the future of a performance-led brand making serious waves in the industry. If you're ready to lead with confidence, roll your sleeves up, and take full control of your product - this is your moment. Here - product is everything - and we're looking for a Product Developer who's ready to treat their categories like a brand within a brand. This is a role for someone who thrives on ownership, runs with responsibility, and takes pride in delivering market-leading product - every season, every drop. You'll be the key link between design, suppliers, and product leadership. Owning development from first tech pack to final production. This isn't a support role; it's yours to lead. If you love solving problems, making decisions, and taking full accountability for timelines, quality, and margin - we want you on our team. Your Categories, Your Call - What You'll Own: Take full accountability for product development across your categories - from concept through to production, with complete visibility across timelines, costs, and quality Work directly with directors, designers, and product managers, bringing ideas to life while driving constant improvement across fit, finish, and function Own the critical path - ensuring tech packs are issued accurately and on time, with comprehensive construction, fit, and trim comments every step of the way Lead fit sessions with design and product, driving timely, commercial decisions and communicating clear, actionable feedback to suppliers Own sample management - inspecting and signing off styles from proto to PPS, with full confidence in your decisions Guard consistency across the range - ensuring size charts, fit blocks and grading follow this brands standards Take full control of lab dips, strike-offs and trim approvals - making swift, informed calls to keep things moving Be the go-to contact for your suppliers - maintaining clear, professional communication through weekly check-ins, calls and relationship-building visits Engineer for margin - collaborating with sourcing on open-costing and smart fabric usage, without ever compromising quality Track product compliance across all relevant testing, care labelling and legislative standards - accuracy is everything Be proactive in identifying delays or risks, flagging them early in weekly development meetings and driving solutions Drive improvements with confidence - whether you're optimising a block, renegotiating a detail, or finding new efficiencies with the factory Mentor and support junior members of the team - you lead by example, and others learn from how you operate What You'll Bring: A natural sense of ownership - you take accountability, seek solutions, and keep things moving Exceptional attention to detail - in fit, construction, costing and communication Strong technical knowledge of apparel, fabrics, trims, and manufacturing Confidence in working autonomously while still collaborating cross-functionally A commercial mindset - you understand the impact of every product decision A positive, can-do approach and strong organisational skills - nothing gets past you Experience working directly with suppliers and factories (UK & offshore) A sharp eye for quality and performance - especially within sportswear or technical apparel (bonus!) BBBH33822
Mar 11, 2026
Full time
Product Developer North West Performance Apparel 32,000 - 42,000 + Benefits This is a rare chance to join a team where you can truly own your categories, make bold decisions, and help shape the future of a performance-led brand making serious waves in the industry. If you're ready to lead with confidence, roll your sleeves up, and take full control of your product - this is your moment. Here - product is everything - and we're looking for a Product Developer who's ready to treat their categories like a brand within a brand. This is a role for someone who thrives on ownership, runs with responsibility, and takes pride in delivering market-leading product - every season, every drop. You'll be the key link between design, suppliers, and product leadership. Owning development from first tech pack to final production. This isn't a support role; it's yours to lead. If you love solving problems, making decisions, and taking full accountability for timelines, quality, and margin - we want you on our team. Your Categories, Your Call - What You'll Own: Take full accountability for product development across your categories - from concept through to production, with complete visibility across timelines, costs, and quality Work directly with directors, designers, and product managers, bringing ideas to life while driving constant improvement across fit, finish, and function Own the critical path - ensuring tech packs are issued accurately and on time, with comprehensive construction, fit, and trim comments every step of the way Lead fit sessions with design and product, driving timely, commercial decisions and communicating clear, actionable feedback to suppliers Own sample management - inspecting and signing off styles from proto to PPS, with full confidence in your decisions Guard consistency across the range - ensuring size charts, fit blocks and grading follow this brands standards Take full control of lab dips, strike-offs and trim approvals - making swift, informed calls to keep things moving Be the go-to contact for your suppliers - maintaining clear, professional communication through weekly check-ins, calls and relationship-building visits Engineer for margin - collaborating with sourcing on open-costing and smart fabric usage, without ever compromising quality Track product compliance across all relevant testing, care labelling and legislative standards - accuracy is everything Be proactive in identifying delays or risks, flagging them early in weekly development meetings and driving solutions Drive improvements with confidence - whether you're optimising a block, renegotiating a detail, or finding new efficiencies with the factory Mentor and support junior members of the team - you lead by example, and others learn from how you operate What You'll Bring: A natural sense of ownership - you take accountability, seek solutions, and keep things moving Exceptional attention to detail - in fit, construction, costing and communication Strong technical knowledge of apparel, fabrics, trims, and manufacturing Confidence in working autonomously while still collaborating cross-functionally A commercial mindset - you understand the impact of every product decision A positive, can-do approach and strong organisational skills - nothing gets past you Experience working directly with suppliers and factories (UK & offshore) A sharp eye for quality and performance - especially within sportswear or technical apparel (bonus!) BBBH33822
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Mar 11, 2026
Full time
Regional Manager, HOP UK Deliveroo: A DoorDash Company: Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. Following our successful 2025 merger with DoorDash, we have solidified our position as the global leader in local commerce. This partnership has expanded our footprint to over 45 markets and gives us access to industry leading technology and resources. It is a defining moment for our New Verticals business, specifically our 1P delivery only sites, Editions and HOP. We are no longer just a delivery app; we are building the infrastructure for the future of instant retail. There has never been a more exciting time to join the 'Roo family' as we integrate with the DoorDash ecosystem to redefine what is possible in the UK and beyond. New Verticals & Site Operations: As part of the DoorDash group, our New Verticals team is the primary global engine for testing and scaling the next generation of first party (1P) retail and automated logistics. We don't just facilitate orders; we own the sites that make them happen. While others act as simple aggregators, we own the infrastructure and the operations to ensure a premium, hyper fast experience. Within this, Deliveroo HOP is our 1P speedy grocery service. We own the inventory, the technology, and the end to end fulfilment process to deliver groceries in as little as 15 minutes, and within the global Deliveroo HOP team, the UK is our largest market. The Role: The Regional Manager oversees the end to end operations of our proprietary, 1P sites across the UK. This is a high impact leadership role that balances "boots on the ground operational rigour with mid to long term strategic decision making. As the primary owner of these sites, you will be responsible for all of 1P success: uncompromised safety, perfect stock integrity, and lightning fast throughput. You will drive the business forward by optimising productivity, achieving site personnel cost targets, and minimising wastage/shrinkage. You must be a "Total Ownership" leader; comfortable working strategically to enhance our operating model within the global DoorDash ecosystem while fostering a positive, collaborative, and high performance culture for all site colleagues. In addition, you will lead and deliver high impact operational projects end to end - identifying opportunities, mobilising cross functional teams, and embedding sustainable change that enhances efficiency, elevates colleague and customer experience, and strengthens our competitive position as a high performing brand. Below are the 3 key areas this role is expected to manage: Operational Leadership & Excellence: Site Governance: Set the "drumbeat" for the region by driving KPIs and supervising compliance with Standard Operating Procedures through impactful coaching. Site Presence: Maintain a constant physical presence at sites to ensure a "founder's mindset" regarding cleanliness, efficiency, and quality. Safety & Compliance: Act as the lead for regional regulatory relationships, ensuring 100% compliance with UK legal and regulatory standards. Financial & Data Stewardship: P&L Management: Manage the operational lines of the P&L, tightly controlling labour and OpEx while minimising all forms of wastage/shrinkage. WBR/MBR Reporting: Host and participate in Weekly and Monthly Business Reviews. You will produce high quality, data driven written inputs that articulate regional performance and clear bridges with action plans. People & Strategy: Team Development: Recruit, onboard, and mentor a high performing Area Manager team, managing the full organisational life cycle from talent development to HR/ER cases. Stakeholder Management: Own and champion relationships with the commercial team, operations support teams, brand partners, and senior leadership within the wider DoorDash/Deliveroo business. Innovation: Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics. Requirements: Industry Leadership: Minimum of 3-4 years of Grocery, of FMCG experience, with a proven track record in Area or Regional Management. Operational Ownership: While direct experience in a 1P environment is a significant advantage, it is essential you demonstrate a "Total Ownership" mindset. This means you are comfortable being the final point of accountability for site standards, stock accuracy, and the seamless hand off from inbound receiving to last mile dispatch. People Leadership: Excellent ability to influence senior stakeholders while motivating and leading a multi national, diverse site level workforce. Rigorous Cost Control: Expert at managing and influencing the P&L with a focus on operational expenditure. You possess the ability to identify inefficiencies and manage labour to order ratios effectively. Strong Writing & Communication: Ability to craft concise, insightful narratives for WBR and MBR reports, translating raw data into "the why" and "the how" for senior leadership. Analytical & Tech Savvy: Data driven decision maker with a high comfort level in numbers. Adaptability & Autonomy: The grit to define how your role is best achieved in a fast paced, evolving environment with high levels of autonomy. Project Management: Capability to lead complex, cross functional projects from conception to completion. Operational Readiness: Willingness to travel across the region. Our Global structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion, or belief. If you have a disability or long term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Mar 11, 2026
Full time
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
