BBC Group and Public Services
ROLE: Senior Operations Engineer (Infrastructure) JOB BAND: D CONTRACT TYPE: Full-time / Permanent DEPARTMENT: BBC Technology and Media Operations LOCATION: Pacific Quay, Glasgow PROPOSED SALARY RANGE: Up to £62,250 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. PURPOSE OF THE ROLE As a Senior Operations Engineer (Infrastructure) at the BBC, you'll be at the heart of the systems that keep our broadcasting on air. Your role is vital in ensuring the reliability, security, and performance of the infrastructure and platforms behind our creative output. You'll manage and optimise core systems, troubleshoot complex issues, and deliver robust solutions to keep services resilient and scalable. Beyond day to day operations, you'll help drive automation and cloud adoption and play a key role in shaping the future of broadcasting. Why Join the Team Join BBC Scotland's Engineering team at Pacific Quay, Glasgow, supporting TV and radio output across Scotland. You'll work with engineers nationwide to keep these services on air and online. Our team is high performing yet relaxed-supportive, approachable, and genuinely fun to work with. If you share the BBC's mission and want to help shape its future, we'd love to have you on board. KEY RESPONSIBILITIES AND IMPACT Manage Core Infrastructure: Oversee BBC Scotland's server and storage estate (physical, virtual, and cloud). Perform upgrades, manage resources, and ensure robust monitoring and high availability. Administer Team Tooling and Drive Automation: Manage the team's core tools, including monitoring (CheckMK), configuration management (Ansible), and automation (Rundeck), as well as password manager and remote access solutions. Contribute to defining future tooling requirements and identifying opportunities for automation. Incident Response and Recovery: Respond to service disruptions affecting broadcast critical systems, record actions accurately, and implement measures to prevent recurrence. Monitor and Support Broadcast Systems: Use diverse monitoring tools to identify and resolve complex issues across broadcast and IT platforms. Communicate and Collaborate: Explain technical information clearly to technical and non technical audiences. Act as a point of contact during post incident reviews. Develop Team Capability: Deliver training plans and provide guidance on IT and systems best practices. YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA Extensive hands on experience administering and configuring enterprise virtualisation and storage platforms-including VMware vSphere/ESXi, vCenter, Storenext, and Dell PowerStore. Candidates must have experience performing advanced configuration, system build outs, upgrades, performance tuning, and troubleshooting-not just operational monitoring. Strong, practical experience managing and configuring Linux and Windows Server environments, ideally using Infrastructure as Code (IaC) tools such as Ansible, PowerShell DSC, or similar. Candidates must be comfortable automating server builds, patching, configuration, and compliance controls, as well as managing key enterprise services (AD, DNS, DHCP, networking components). Proficiency with enterprise monitoring and alerting platforms, including the ability to configure thresholds, interpret telemetry, and proactively prevent incidents. Demonstrated ability to diagnose and resolve complex infrastructure issues under pressure, including experience with high availability clusters, failover systems, and disaster recovery workflows. Ability to produce clear, detailed technical documentation and communicate complex system behaviours effectively across engineering teams, operational stakeholders, and editorial users. DESIRED (NOT REQUIRED) Familiarity with automation tools such as Ansible and Rundeck, and scripting for infrastructure management. Knowledge of cloud platforms and hybrid infrastructure environments. Knowledge of networking in audio/video environments-familiarity with IP audio/video, streaming protocols, and networked media systems. Experience in media or creative environments-exposure to broadcast, production, or post production workflows. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Life at BBC Here you will benefit from: Fair pay and flexible benefits including a competitive salary package, a flexible 35 hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. Excellent career and professional development. Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. A values based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract. Learn more about life at the BBC and our values in our candidate pack. You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
ROLE: Senior Operations Engineer (Infrastructure) JOB BAND: D CONTRACT TYPE: Full-time / Permanent DEPARTMENT: BBC Technology and Media Operations LOCATION: Pacific Quay, Glasgow PROPOSED SALARY RANGE: Up to £62,250 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. PURPOSE OF THE ROLE As a Senior Operations Engineer (Infrastructure) at the BBC, you'll be at the heart of the systems that keep our broadcasting on air. Your role is vital in ensuring the reliability, security, and performance of the infrastructure and platforms behind our creative output. You'll manage and optimise core systems, troubleshoot complex issues, and deliver robust solutions to keep services resilient and scalable. Beyond day to day operations, you'll help drive automation and cloud adoption and play a key role in shaping the future of broadcasting. Why Join the Team Join BBC Scotland's Engineering team at Pacific Quay, Glasgow, supporting TV and radio output across Scotland. You'll work with engineers nationwide to keep these services on air and online. Our team is high performing yet relaxed-supportive, approachable, and genuinely fun to work with. If you share the BBC's mission and want to help shape its future, we'd love to have you on board. KEY RESPONSIBILITIES AND IMPACT Manage Core Infrastructure: Oversee BBC Scotland's server and storage estate (physical, virtual, and cloud). Perform upgrades, manage resources, and ensure robust monitoring and high availability. Administer Team Tooling and Drive Automation: Manage the team's core tools, including monitoring (CheckMK), configuration management (Ansible), and automation (Rundeck), as well as password manager and remote access solutions. Contribute to defining future tooling requirements and identifying opportunities for automation. Incident Response and Recovery: Respond to service disruptions affecting broadcast critical systems, record actions accurately, and implement measures to prevent recurrence. Monitor and Support Broadcast Systems: Use diverse monitoring tools to identify and resolve complex issues across broadcast and IT platforms. Communicate and Collaborate: Explain technical information clearly to technical and non technical audiences. Act as a point of contact during post incident reviews. Develop Team Capability: Deliver training plans and provide guidance on IT and systems best practices. YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA Extensive hands on experience administering and configuring enterprise virtualisation and storage platforms-including VMware vSphere/ESXi, vCenter, Storenext, and Dell PowerStore. Candidates must have experience performing advanced configuration, system build outs, upgrades, performance tuning, and troubleshooting-not just operational monitoring. Strong, practical experience managing and configuring Linux and Windows Server environments, ideally using Infrastructure as Code (IaC) tools such as Ansible, PowerShell DSC, or similar. Candidates must be comfortable automating server builds, patching, configuration, and compliance controls, as well as managing key enterprise services (AD, DNS, DHCP, networking components). Proficiency with enterprise monitoring and alerting platforms, including the ability to configure thresholds, interpret telemetry, and proactively prevent incidents. Demonstrated ability to diagnose and resolve complex infrastructure issues under pressure, including experience with high availability clusters, failover systems, and disaster recovery workflows. Ability to produce clear, detailed technical documentation and communicate complex system behaviours effectively across engineering teams, operational stakeholders, and editorial users. DESIRED (NOT REQUIRED) Familiarity with automation tools such as Ansible and Rundeck, and scripting for infrastructure management. Knowledge of cloud platforms and hybrid infrastructure environments. Knowledge of networking in audio/video environments-familiarity with IP audio/video, streaming protocols, and networked media systems. Experience in media or creative environments-exposure to broadcast, production, or post production workflows. Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer. Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. Information at a Glance This is your BBC At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain. Life at BBC Here you will benefit from: Fair pay and flexible benefits including a competitive salary package, a flexible 35 hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym. Excellent career and professional development. Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer. A values based organisation where the way we do things is important as what we do. Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract. Learn more about life at the BBC and our values in our candidate pack. You belong We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential. We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. Find out more about diversity, inclusion and belonging in our strategy below. Disability confident We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss: BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.
Reach Industries Limited
Bristol, Gloucestershire
At Reach Industries, we believe that scientists are solving some of the world's most pressing challenges, from combating climate change to developing vaccines and new treatments for diseases yet their tools are still poor. Our AI powered software platform, Lumi, automates operational data capture, insights and processes in labs, augmenting scientists so they can focus on the more creative aspects of their work. Lumi is versatile and is being applied across a wide range of life science industries, including in biotech and pharma. We are a startup where the early team have a strong background in various frontier technologies and a deep love for making science better. We've already shipped a first version of the Lumi platform and we've received excellent feedback from early customers. We are now looking for a Multimodal Data Capture Manager to take full ownership of how data is sourced, captured, processed, and delivered across the organisation. This role is critical to the success of Lumi and sits at the intersection of operations, data capture, and real-world environments. This is not a hands-on recording role. Instead, you will run the show: designing capture strategies, setting up capture environments, coordinating internal and external teams, sourcing or commissioning data when needed, and ensuring capture operations run reliably at scale. As a Multimodal Data Capture Manager, you will own the end-to-end data acquisition pipeline for Reach Industries's AI systems. You will work closely with AI engineers, product leaders, scientists, and external partners to ensure we are consistently capturing the right data, in the right way, at the right scale, and to the right quality standards. Your Remit Spans Strategy and planning for multimodal data capture Setup and management of capture environments Execution through internal teams and third parties Data organisation, governance, and quality control Continuous improvement of capture pipelines as Lumi evolves This is a highly autonomous role with real operational responsibility and influence over how Lumi scales. This is a highly autonomous role with real operational responsibility and influence over how Lumi's AI capabilities scale. Your Impact Data Capture Strategy & Planning Define and own the strategy for capturing multimodal data (audio, video, images), aligned with product and operational goals. Translate internal requirements into concrete capture specifications (modalities, environments, formats, volumes, quality thresholds). Decide when data should be captured internally, commissioned externally, or sourced via partners or third party providers. Capture Environment Setup & Operations Design and run data capture programmes across labs, customer sites, pilots, and internal environments. Identify, secure, and organise capture spaces, including studios, labs, offices, or temporary setups. Oversee setup of capture environments, including equipment, layouts, and workflows. Coordinate and manage the people doing the capture, including internal teams, contractors, partners, and customers. Build repeatable, well documented processes that allow data capture to scale without chaos. Data Pipeline Ownership Own the pipeline from raw data capture through storage, validation, and delivery to downstream teams. Work with engineering to ensure data is traceable, accessible, and well structured. Define and enforce quality checks to ensure captured data meets agreed standards. Third Party & Vendor Management Source, onboard, and manage external data capture partners and vendors. Monitor and manage cost, throughput, and quality, to the highest possible standard. Continuously evaluate buy vs build vs partner approaches to data capture. Cross Functional Collaboration & Compliance Work closely with scientists and domain experts to ensure captured data reflects real world lab behaviour. Support compliance, security, and privacy requirements (e.g. GDPR) across all capture workflows. Ensure appropriate consent and usage rights are in place for all captured data. Measurement & Continuous Improvement Define KPIs for capture quality, coverage, cost, latency, and reusability. Identify bottlenecks and inefficiencies in capture operations and resolve them. Continuously evolve capture methods as Lumi expands into new domains and use cases. Your Experience We're more interested in evidence of ownership and execution than a perfect CV, but you'll likely have many of the following: Experience owning or running large scale data capture or data acquisition operations, particularly involving audio and/or visual data. Proven ability to set up and manage physical or remote capture environments. Experience coordinating internal teams, contractors, or external partners. Strong operational mindset with the ability to design processes and make them work in practice. Comfort operating across technical, scientific, and operational domains. Strong organisational skills and attention to detail, without losing sight of the bigger picture. Excellent communication skills and confidence working with senior stakeholders. Experience with data governance, compliance, or regulated environments is a plus. Background in media operations, AV production, lab operations, or data operations is highly desirable. This role is Operationally critical Highly autonomous Foundational to how Lumi scales A chance to build systems and processes from the ground up This role is not A passive project coordinator A purely academic or research position An AI or machine learning engineering role A role limited to spreadsheets and vendor emails Benefits Competitive salary depending on applicant experience and skill level. Stock Options We want our team to be a part of our success and offer all permanent team members stock options Holiday 27 days + Bank Holidays + Birthday off + Company closure between Christmas and New Year Pension Contribution 8% from us and 1% from our employees BUPA Private Healthcare for you and your family Flexible working with an 8am 10am start and 4 6pm finish Enhanced Maternity Leave Available to employees with 6+ months tenure, Reach Industries pays 100% of your salary for the first 26 weeks of your maternity leave. The next 13 weeks is paid at 50% of your base salary Growth & Development Allocated annual budget for conferences, training courses and other materials Hybrid working, with time in our Bristol HQ when required Celebrating Diversity We encourage, support and celebrate diversity in the workplace and in all aspects of life. We are proud to be an equal opportunity employer who strives to ensure a balanced and measured approach to all aspects of employment. We want this to be the best place you've ever worked; a fun environment where you will positively influence the culture and have the freedom and confidence to do your best work with the respect and trust of your colleagues. Polite Recruiter Note We currently do not wish to work with any external recruiters or agencies, please do not contact us at this stage as it will jeopardise any opportunity of working together in the future.
At Reach Industries, we believe that scientists are solving some of the world's most pressing challenges, from combating climate change to developing vaccines and new treatments for diseases yet their tools are still poor. Our AI powered software platform, Lumi, automates operational data capture, insights and processes in labs, augmenting scientists so they can focus on the more creative aspects of their work. Lumi is versatile and is being applied across a wide range of life science industries, including in biotech and pharma. We are a startup where the early team have a strong background in various frontier technologies and a deep love for making science better. We've already shipped a first version of the Lumi platform and we've received excellent feedback from early customers. We are now looking for a Multimodal Data Capture Manager to take full ownership of how data is sourced, captured, processed, and delivered across the organisation. This role is critical to the success of Lumi and sits at the intersection of operations, data capture, and real-world environments. This is not a hands-on recording role. Instead, you will run the show: designing capture strategies, setting up capture environments, coordinating internal and external teams, sourcing or commissioning data when needed, and ensuring capture operations run reliably at scale. As a Multimodal Data Capture Manager, you will own the end-to-end data acquisition pipeline for Reach Industries's AI systems. You will work closely with AI engineers, product leaders, scientists, and external partners to ensure we are consistently capturing the right data, in the right way, at the right scale, and to the right quality standards. Your Remit Spans Strategy and planning for multimodal data capture Setup and management of capture environments Execution through internal teams and third parties Data organisation, governance, and quality control Continuous improvement of capture pipelines as Lumi evolves This is a highly autonomous role with real operational responsibility and influence over how Lumi scales. This is a highly autonomous role with real operational responsibility and influence over how Lumi's AI capabilities scale. Your Impact Data Capture Strategy & Planning Define and own the strategy for capturing multimodal data (audio, video, images), aligned with product and operational goals. Translate internal requirements into concrete capture specifications (modalities, environments, formats, volumes, quality thresholds). Decide when data should be captured internally, commissioned externally, or sourced via partners or third party providers. Capture Environment Setup & Operations Design and run data capture programmes across labs, customer sites, pilots, and internal environments. Identify, secure, and organise capture spaces, including studios, labs, offices, or temporary setups. Oversee setup of capture environments, including equipment, layouts, and workflows. Coordinate and manage the people doing the capture, including internal teams, contractors, partners, and customers. Build repeatable, well documented processes that allow data capture to scale without chaos. Data Pipeline Ownership Own the pipeline from raw data capture through storage, validation, and delivery to downstream teams. Work with engineering to ensure data is traceable, accessible, and well structured. Define and enforce quality checks to ensure captured data meets agreed standards. Third Party & Vendor Management Source, onboard, and manage external data capture partners and vendors. Monitor and manage cost, throughput, and quality, to the highest possible standard. Continuously evaluate buy vs build vs partner approaches to data capture. Cross Functional Collaboration & Compliance Work closely with scientists and domain experts to ensure captured data reflects real world lab behaviour. Support compliance, security, and privacy requirements (e.g. GDPR) across all capture workflows. Ensure appropriate consent and usage rights are in place for all captured data. Measurement & Continuous Improvement Define KPIs for capture quality, coverage, cost, latency, and reusability. Identify bottlenecks and inefficiencies in capture operations and resolve them. Continuously evolve capture methods as Lumi expands into new domains and use cases. Your Experience We're more interested in evidence of ownership and execution than a perfect CV, but you'll likely have many of the following: Experience owning or running large scale data capture or data acquisition operations, particularly involving audio and/or visual data. Proven ability to set up and manage physical or remote capture environments. Experience coordinating internal teams, contractors, or external partners. Strong operational mindset with the ability to design processes and make them work in practice. Comfort operating across technical, scientific, and operational domains. Strong organisational skills and attention to detail, without losing sight of the bigger picture. Excellent communication skills and confidence working with senior stakeholders. Experience with data governance, compliance, or regulated environments is a plus. Background in media operations, AV production, lab operations, or data operations is highly desirable. This role is Operationally critical Highly autonomous Foundational to how Lumi scales A chance to build systems and processes from the ground up This role is not A passive project coordinator A purely academic or research position An AI or machine learning engineering role A role limited to spreadsheets and vendor emails Benefits Competitive salary depending on applicant experience and skill level. Stock Options We want our team to be a part of our success and offer all permanent team members stock options Holiday 27 days + Bank Holidays + Birthday off + Company closure between Christmas and New Year Pension Contribution 8% from us and 1% from our employees BUPA Private Healthcare for you and your family Flexible working with an 8am 10am start and 4 6pm finish Enhanced Maternity Leave Available to employees with 6+ months tenure, Reach Industries pays 100% of your salary for the first 26 weeks of your maternity leave. The next 13 weeks is paid at 50% of your base salary Growth & Development Allocated annual budget for conferences, training courses and other materials Hybrid working, with time in our Bristol HQ when required Celebrating Diversity We encourage, support and celebrate diversity in the workplace and in all aspects of life. We are proud to be an equal opportunity employer who strives to ensure a balanced and measured approach to all aspects of employment. We want this to be the best place you've ever worked; a fun environment where you will positively influence the culture and have the freedom and confidence to do your best work with the respect and trust of your colleagues. Polite Recruiter Note We currently do not wish to work with any external recruiters or agencies, please do not contact us at this stage as it will jeopardise any opportunity of working together in the future.