Vacancy No 5444 Job Title: SHOWROOM & SALES SUPPORT EXECUTIVE Design Fabrics Furniture A&D Sales Support Location: CENTRAL LONDON (CLERKENWELL) PLEASE NOTE: CANDIDATE MUST BE BASED WITHIN A REASONABLE COMMUTABLE DISTANCE TO CENTRAL LONDON (45 MIN - 1 HOUR MAX) Job Description Are you an ambitious, design-driven, people-focused professional who thrives in fast-paced showroom environments and loves building relationships across the A&D, commercial interiors and contract furniture sectors? We are partnering with our client, an international, design-led and sustainability-focused manufacturer with over 170 years of heritage in fabrics, upholstery textiles and furniture solutions. Their London presence continues to grow, and they are now seeking a Showroom & Sales Support Executive to be the face of the brand in Clerkenwell whilst providing high calibre support to the UK sales team. This is a standout opportunity for someone who is passionate about design, customer experience and brand building, and who enjoys being at the heart of the action in one of London's most influential design districts. The Company With Deep European roots and almost two centuries of craftsmanship, innovation and creative thinking, our client is a global authority in sustainable fabrics and interior solutions. Their culture is collaborative, warm, people-centred and anchored in quality, loyalty and long-term partnerships. Working with the company means joining a team that values excellence, passion and personality. Their London showroom is a key strategic asset and a hub for A&D clients, furniture manufacturers, dealers, D&B firms, and end-user clients. The Role - What You'll Be Doing: This is a hybrid Showroom Leadership + Sales Support + Relationship Development role. You will be the first impression, the central coordinator and a trusted extension of the UK sales team. Showroom Management & Experience Act as a welcoming, enthusiastic host who creates an engaging and memorable experience for all visitors. Manage the day-to-day running of the Clerkenwell showroom to ensure it is always immaculate, inspiring and on brand. Deliver presentations, product introductions and guided mini-tours for A&D, dealers, furniture makers, fit out companies and end user clients. Lead the organisation of showroom events, workshops and design-focused activities. Manage the full showroom events calendar and take ownership of logistics, invitations, follow ups and visitor care. Sales Support & Commercial Enablement Provide efficient, proactive support to the UK sales team including arranging meetings, coordinating samples, generating leads and preparing follow up activity. Handle and follow up on sales quotes as agreed with the Sales Director. Support ongoing customer projects, opportunities and lead pipelines via phone, email and face-to-face interactions. Maintain accurate CRM records and ensure customer information, activity notes and leads are always up to date. Assist with marketing-related tasks including campaign follow ups, customer correspondence and local promotional initiatives. Sample, Stock & Logistics Coordination Oversee and manage sample inventory, restocking, replenishment and swift dispatch to clients. Coordinate sample logistics for local customers and customer showrooms. Ensure accurate tracking, budgeting and stock management for all London-based samples. A&D, Dealer & Customer Engagement Build relationships with pre-selected A&D clients, dealer showrooms, A/A1 customer groups and furniture manufacturers. Support the delivery of fabric presentations on behalf of the UK FSM, KAM, HOFS and Sales Director. Spot customer needs quickly and provide solutions with exceptional service and product knowledge. Key Responsibilities Overview Promote my client as the go-to destination for design, fabrics and upholstery solutions Run the London showroom as a best-in class design environment Support sales performance through efficient admin and customer follow up Deliver exceptional customer experience across all touchpoints Manage events, sample stock, CRM data and sales office coordination Strengthen relationships with A&D, dealers, and aligned customer groups What You'll Need to Succeed: Education & Experience Experience in a showroom, studio, sales support or customer facing design role Ideally from upholstery textiles, furniture, manufacturing or contract interiors background. Comfortable in design led fashionable environments with an appreciation for colour, materials, texture and product quality. Familiar with SoMe (social media) and how it supports brand awareness. Experience managing samples, stock or logistics is advantageous. Proficient with MS Office and CRM systems. Fluent in English; additional languages are beneficial. Willingness to travel to Europe for training during early stages. Professional & Personal Attributes Natural relationship builder with strong interpersonal skills. Warm, energetic, engaging personality with a customer first mindset. Highly organised, detail oriented and proactive with a strong sense of ownership. Able to manage multiple tasks, events and priorities simultaneously. Passionate about design, materials, colour and product storytelling. Self motivated, solution focused and thrives in a creative environment. A natural host who creates a welcoming atmosphere and delivers exceptional service. Salary & Benefits Basic Salary up to £45,000 (DOE) Travel Allowance Pension Mobile & Laptop 25 Days Holiday Clear career progression opportunities Exposure to international teams and European training
Dec 16, 2025
Full time
Vacancy No 5444 Job Title: SHOWROOM & SALES SUPPORT EXECUTIVE Design Fabrics Furniture A&D Sales Support Location: CENTRAL LONDON (CLERKENWELL) PLEASE NOTE: CANDIDATE MUST BE BASED WITHIN A REASONABLE COMMUTABLE DISTANCE TO CENTRAL LONDON (45 MIN - 1 HOUR MAX) Job Description Are you an ambitious, design-driven, people-focused professional who thrives in fast-paced showroom environments and loves building relationships across the A&D, commercial interiors and contract furniture sectors? We are partnering with our client, an international, design-led and sustainability-focused manufacturer with over 170 years of heritage in fabrics, upholstery textiles and furniture solutions. Their London presence continues to grow, and they are now seeking a Showroom & Sales Support Executive to be the face of the brand in Clerkenwell whilst providing high calibre support to the UK sales team. This is a standout opportunity for someone who is passionate about design, customer experience and brand building, and who enjoys being at the heart of the action in one of London's most influential design districts. The Company With Deep European roots and almost two centuries of craftsmanship, innovation and creative thinking, our client is a global authority in sustainable fabrics and interior solutions. Their culture is collaborative, warm, people-centred and anchored in quality, loyalty and long-term partnerships. Working with the company means joining a team that values excellence, passion and personality. Their London showroom is a key strategic asset and a hub for A&D clients, furniture manufacturers, dealers, D&B firms, and end-user clients. The Role - What You'll Be Doing: This is a hybrid Showroom Leadership + Sales Support + Relationship Development role. You will be the first impression, the central coordinator and a trusted extension of the UK sales team. Showroom Management & Experience Act as a welcoming, enthusiastic host who creates an engaging and memorable experience for all visitors. Manage the day-to-day running of the Clerkenwell showroom to ensure it is always immaculate, inspiring and on brand. Deliver presentations, product introductions and guided mini-tours for A&D, dealers, furniture makers, fit out companies and end user clients. Lead the organisation of showroom events, workshops and design-focused activities. Manage the full showroom events calendar and take ownership of logistics, invitations, follow ups and visitor care. Sales Support & Commercial Enablement Provide efficient, proactive support to the UK sales team including arranging meetings, coordinating samples, generating leads and preparing follow up activity. Handle and follow up on sales quotes as agreed with the Sales Director. Support ongoing customer projects, opportunities and lead pipelines via phone, email and face-to-face interactions. Maintain accurate CRM records and ensure customer information, activity notes and leads are always up to date. Assist with marketing-related tasks including campaign follow ups, customer correspondence and local promotional initiatives. Sample, Stock & Logistics Coordination Oversee and manage sample inventory, restocking, replenishment and swift dispatch to clients. Coordinate sample logistics for local customers and customer showrooms. Ensure accurate tracking, budgeting and stock management for all London-based samples. A&D, Dealer & Customer Engagement Build relationships with pre-selected A&D clients, dealer showrooms, A/A1 customer groups and furniture manufacturers. Support the delivery of fabric presentations on behalf of the UK FSM, KAM, HOFS and Sales Director. Spot customer needs quickly and provide solutions with exceptional service and product knowledge. Key Responsibilities Overview Promote my client as the go-to destination for design, fabrics and upholstery solutions Run the London showroom as a best-in class design environment Support sales performance through efficient admin and customer follow up Deliver exceptional customer experience across all touchpoints Manage events, sample stock, CRM data and sales office coordination Strengthen relationships with A&D, dealers, and aligned customer groups What You'll Need to Succeed: Education & Experience Experience in a showroom, studio, sales support or customer facing design role Ideally from upholstery textiles, furniture, manufacturing or contract interiors background. Comfortable in design led fashionable environments with an appreciation for colour, materials, texture and product quality. Familiar with SoMe (social media) and how it supports brand awareness. Experience managing samples, stock or logistics is advantageous. Proficient with MS Office and CRM systems. Fluent in English; additional languages are beneficial. Willingness to travel to Europe for training during early stages. Professional & Personal Attributes Natural relationship builder with strong interpersonal skills. Warm, energetic, engaging personality with a customer first mindset. Highly organised, detail oriented and proactive with a strong sense of ownership. Able to manage multiple tasks, events and priorities simultaneously. Passionate about design, materials, colour and product storytelling. Self motivated, solution focused and thrives in a creative environment. A natural host who creates a welcoming atmosphere and delivers exceptional service. Salary & Benefits Basic Salary up to £45,000 (DOE) Travel Allowance Pension Mobile & Laptop 25 Days Holiday Clear career progression opportunities Exposure to international teams and European training
We have only the best roles at Cameo Consultancy Salary: Up to £30000 per annum + excellent commission opporttunities Reference: Jo48 Job Type: Permanent We are looking for a highly motivated Sales Executive on a full time permanent basis in Stratford-upon-Avon. With a starting salary of £30,000 and excellent commission opportunities the role is based onsite. Working for a leading supplier to the construction industry and energy and utilities sectors. This role may suit someone with internal sales, hire desk or a sales operation professional. Purpose of the role: This is a fast-paced, hands-on operational sales role based in the branch, focused on delivering high levels of customer care. The position is heavily centred on day-to-day transactional activities within a highly reactive environment. Key Responsibilities for the Sales Executive: Proactively prospecting for new leads within target sectors, via phone and email Taking calls Preparing multiple, tailored quotes, proposals, hire/sales contracts Qualifying leads, contacting via phone email etc Maintaining CRM database with activity, sales forecasts and pipeline Follow up on leads, convert leads Support marketing initiatives Work closely with internal teams providing first class customer service and on time deliveries Attend industry events Support operational team s when required Key Skills Required for the Sales Executive: Proven track record in B2B sales, in a fast paced environment Business development, prospecting, lead generation experience with high conversion rates Sales experience from within the construction industry would be an advantage Confident communications skills Comfortable working in a targeted, fast paced environment High levels of customer service Ability to establish and nurture client relationship High levels of own initiative, energy and drive Banbury, Oxfordshire Content Marketing Executive Birmingham, West Midlands Up to £40225 per annum + Bonus, regular training, great benefits Banbury, Oxfordshire Business Development Executive Up to £30000 per annum + excellent commission opporttunities Biotech Sales Specialist £40000 - £55000 per annum + 25% annual salary bonus, car/allowance Biotech Sales Specialist £40000 - £55000 per annum + 25% annual salary bonus, car/allowance Cambridge, Cambridgeshire Senior Business Development Manager Banbury, Oxfordshire Operations and Service Coordinator Banbury, Oxfordshire Key Account Manager £50000 - £54000 per annum + competitive salary and bonus competitive salary and bonus Key Account Manager competitive salary and bonus Administrator Thame, Oxfordshire Up to £30000 per annum + excellent benefits Banbury, Oxfordshire Marketing Manager
Dec 16, 2025
Full time
We have only the best roles at Cameo Consultancy Salary: Up to £30000 per annum + excellent commission opporttunities Reference: Jo48 Job Type: Permanent We are looking for a highly motivated Sales Executive on a full time permanent basis in Stratford-upon-Avon. With a starting salary of £30,000 and excellent commission opportunities the role is based onsite. Working for a leading supplier to the construction industry and energy and utilities sectors. This role may suit someone with internal sales, hire desk or a sales operation professional. Purpose of the role: This is a fast-paced, hands-on operational sales role based in the branch, focused on delivering high levels of customer care. The position is heavily centred on day-to-day transactional activities within a highly reactive environment. Key Responsibilities for the Sales Executive: Proactively prospecting for new leads within target sectors, via phone and email Taking calls Preparing multiple, tailored quotes, proposals, hire/sales contracts Qualifying leads, contacting via phone email etc Maintaining CRM database with activity, sales forecasts and pipeline Follow up on leads, convert leads Support marketing initiatives Work closely with internal teams providing first class customer service and on time deliveries Attend industry events Support operational team s when required Key Skills Required for the Sales Executive: Proven track record in B2B sales, in a fast paced environment Business development, prospecting, lead generation experience with high conversion rates Sales experience from within the construction industry would be an advantage Confident communications skills Comfortable working in a targeted, fast paced environment High levels of customer service Ability to establish and nurture client relationship High levels of own initiative, energy and drive Banbury, Oxfordshire Content Marketing Executive Birmingham, West Midlands Up to £40225 per annum + Bonus, regular training, great benefits Banbury, Oxfordshire Business Development Executive Up to £30000 per annum + excellent commission opporttunities Biotech Sales Specialist £40000 - £55000 per annum + 25% annual salary bonus, car/allowance Biotech Sales Specialist £40000 - £55000 per annum + 25% annual salary bonus, car/allowance Cambridge, Cambridgeshire Senior Business Development Manager Banbury, Oxfordshire Operations and Service Coordinator Banbury, Oxfordshire Key Account Manager £50000 - £54000 per annum + competitive salary and bonus competitive salary and bonus Key Account Manager competitive salary and bonus Administrator Thame, Oxfordshire Up to £30000 per annum + excellent benefits Banbury, Oxfordshire Marketing Manager
We are seeking an energetic and motivated Registered Manager to oversee the day-to-day operations of our Domiciliary Care and Supported Living services. The successful candidate will ensure full compliance with CQC regulations and company policies, while maintaining the highest standards of care delivery. You will lead, support, and inspire a dedicated team of Service Managers, Care Coordinators, Team Leaders, and Support Staff to deliver person-centred, high-quality care. This role requires a proactive leader with excellent communication, organisational, and people-management skills, committed to promoting a culture of excellence, compassion, and continuous improvement. Key Responsibilities Ensure the service operates in full compliance with CQC regulations, Health & Social Care Act 2008, and local authority contracts. Provide strong leadership and management to staff, promoting a positive, open, and inclusive culture. Oversee recruitment, training, supervision, and appraisal of staff to maintain a competent and motivated workforce. Ensure care plans and risk assessments are person-centred, regularly reviewed, and effectively implemented. Monitor and improve the quality and safety of care delivery through audits, feedback, and continuous improvement initiatives. Investigate and respond to complaints, incidents, and safeguarding concerns in line with company procedures. Build and maintain effective relationships with service users, families, local authorities, and external professionals. Lead CQC inspections and ensure ongoing compliance with Key Lines of Enquiry (KLOEs). Contribute to strategic development and business growth within the Gloucester area. Qualifications and Experience Essential: Minimum 2 years experience as a Registered Manager or Deputy Manager within health and social care. Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing domiciliary or supported living services. Excellent knowledge of CQC standards and regulatory frameworks. Strong leadership, communication, and organisational skills. Experience in supervising staff, managing rotas, and ensuring service continuity. Good IT skills and familiarity with digital care systems. Desirable: Experience supporting individuals with learning disabilities, mental health needs, or complex care requirements. Driver with access to own vehicle. Experience working within a fast-paced, growing organisation. JBRP1_UKTJ
Dec 16, 2025
Full time
We are seeking an energetic and motivated Registered Manager to oversee the day-to-day operations of our Domiciliary Care and Supported Living services. The successful candidate will ensure full compliance with CQC regulations and company policies, while maintaining the highest standards of care delivery. You will lead, support, and inspire a dedicated team of Service Managers, Care Coordinators, Team Leaders, and Support Staff to deliver person-centred, high-quality care. This role requires a proactive leader with excellent communication, organisational, and people-management skills, committed to promoting a culture of excellence, compassion, and continuous improvement. Key Responsibilities Ensure the service operates in full compliance with CQC regulations, Health & Social Care Act 2008, and local authority contracts. Provide strong leadership and management to staff, promoting a positive, open, and inclusive culture. Oversee recruitment, training, supervision, and appraisal of staff to maintain a competent and motivated workforce. Ensure care plans and risk assessments are person-centred, regularly reviewed, and effectively implemented. Monitor and improve the quality and safety of care delivery through audits, feedback, and continuous improvement initiatives. Investigate and respond to complaints, incidents, and safeguarding concerns in line with company procedures. Build and maintain effective relationships with service users, families, local authorities, and external professionals. Lead CQC inspections and ensure ongoing compliance with Key Lines of Enquiry (KLOEs). Contribute to strategic development and business growth within the Gloucester area. Qualifications and Experience Essential: Minimum 2 years experience as a Registered Manager or Deputy Manager within health and social care. Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing domiciliary or supported living services. Excellent knowledge of CQC standards and regulatory frameworks. Strong leadership, communication, and organisational skills. Experience in supervising staff, managing rotas, and ensuring service continuity. Good IT skills and familiarity with digital care systems. Desirable: Experience supporting individuals with learning disabilities, mental health needs, or complex care requirements. Driver with access to own vehicle. Experience working within a fast-paced, growing organisation. JBRP1_UKTJ
Job Title: Service Manager Location: Wigan, Lancashire Salary: £31,500 per annum, depending on skills and experience Job Type: Permanent, Full Time, Monday - Friday Mediline Supported Living is looking for an experienced compassionate, caring Leader who is passionate about supporting people with Learning disabilities, Mental Health, Autism and a range of other disabilities to live their lives to the full in the community. We provide a 24-hour support service to adults within the person's homes in Wigan and Lancashire. As the Service Manager, you would be responsible for the day-to-day management of allocated services and associated administrative requirements involved in managing a number of teams. You will be required to participate within the second tier of the 24/7 on call system on a rota basis. The position will include recruitment and retention, training and staff supervision, managing teams and ensuring that service users are provided with person-centred support that enables them to have the life that they want. You will be involved with completing and updating care plans and risk assessments, preparing and managing staff rotas, chairing team meetings, service reviews, attend multi-disciplinary meetings, audits, monthly monitoring of support services and other tasks associated in maintaining the quality of the services, you will participate in the strategic development of the service as part of the senior management team. The purpose of the role is to enhance the quality of life of the people supported in the service to ensure that they are valued and enabled to take control of their own lives and further their integration into the community. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. A full driving licence and own car is essential. Key aspects of the role include: Service Management Financial Management Quality Assurance Policies and Procedures General duties Personal Management Please note that this is not an exhaustive list and a full job description is available on request. About you: Essential Requirements include: Must have proven success with meeting outcomes and targets and can demonstrate managerial ability with underpinning knowledge of The Care Act, Mental Capacity Act, CQC regulations and Safeguarding Protocols. You are required to hold a Level 4/5 or above qualification in health and social care or an equivalent professional qualification and be willing to participate in a personal development programme. A commitment to professional development Experience of managing and working in a team Minimum of 2 years' experience of a support and care role Minimum of 2 years' experience working with adults at risk A sound knowledge of current health and social care legislation and policy Knowledge of person centred support planning Ability to work without direct supervision Ability to keep accurate records Good verbal and written communication skills A Positive can do attitude Good attendance and time keeping Ability to treat people with dignity and respect Good problem solving, listening and organisational skills Ability to develop good working relationships Ability to remain calm under pressure Enabling and motivational skills Present a positive image of yourself and the company at all times Actively promote Mediline's Culture and Values at all time Act as a positive role model Benefits: Comprehensive training and development programme Tier two out of hours On Call responsibility 33 days holiday including bank holidays Pension Scheme Death in Service All successful applications are subject to a satisfactory DBS and pre-employment checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Service Manager, Support Services Manager, Support Manager, Services Coordinator, Support Services, Social Care, Social Care Manager, Social Services, Health and Social Care, Care Manager, Support Worker, Support Worker Team Lead, Social Care Lead, Safeguarding, Team Manager, Care Team Support, Team Administrator, Care Administrator may all be considered. JBRP1_UKTJ
Dec 10, 2025
Full time
Job Title: Service Manager Location: Wigan, Lancashire Salary: £31,500 per annum, depending on skills and experience Job Type: Permanent, Full Time, Monday - Friday Mediline Supported Living is looking for an experienced compassionate, caring Leader who is passionate about supporting people with Learning disabilities, Mental Health, Autism and a range of other disabilities to live their lives to the full in the community. We provide a 24-hour support service to adults within the person's homes in Wigan and Lancashire. As the Service Manager, you would be responsible for the day-to-day management of allocated services and associated administrative requirements involved in managing a number of teams. You will be required to participate within the second tier of the 24/7 on call system on a rota basis. The position will include recruitment and retention, training and staff supervision, managing teams and ensuring that service users are provided with person-centred support that enables them to have the life that they want. You will be involved with completing and updating care plans and risk assessments, preparing and managing staff rotas, chairing team meetings, service reviews, attend multi-disciplinary meetings, audits, monthly monitoring of support services and other tasks associated in maintaining the quality of the services, you will participate in the strategic development of the service as part of the senior management team. The purpose of the role is to enhance the quality of life of the people supported in the service to ensure that they are valued and enabled to take control of their own lives and further their integration into the community. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. A full driving licence and own car is essential. Key aspects of the role include: Service Management Financial Management Quality Assurance Policies and Procedures General duties Personal Management Please note that this is not an exhaustive list and a full job description is available on request. About you: Essential Requirements include: Must have proven success with meeting outcomes and targets and can demonstrate managerial ability with underpinning knowledge of The Care Act, Mental Capacity Act, CQC regulations and Safeguarding Protocols. You are required to hold a Level 4/5 or above qualification in health and social care or an equivalent professional qualification and be willing to participate in a personal development programme. A commitment to professional development Experience of managing and working in a team Minimum of 2 years' experience of a support and care role Minimum of 2 years' experience working with adults at risk A sound knowledge of current health and social care legislation and policy Knowledge of person centred support planning Ability to work without direct supervision Ability to keep accurate records Good verbal and written communication skills A Positive can do attitude Good attendance and time keeping Ability to treat people with dignity and respect Good problem solving, listening and organisational skills Ability to develop good working relationships Ability to remain calm under pressure Enabling and motivational skills Present a positive image of yourself and the company at all times Actively promote Mediline's Culture and Values at all time Act as a positive role model Benefits: Comprehensive training and development programme Tier two out of hours On Call responsibility 33 days holiday including bank holidays Pension Scheme Death in Service All successful applications are subject to a satisfactory DBS and pre-employment checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Service Manager, Support Services Manager, Support Manager, Services Coordinator, Support Services, Social Care, Social Care Manager, Social Services, Health and Social Care, Care Manager, Support Worker, Support Worker Team Lead, Social Care Lead, Safeguarding, Team Manager, Care Team Support, Team Administrator, Care Administrator may all be considered. JBRP1_UKTJ
The NLPCN is the host provider for the Enhanced Access Service for the patients under the care of the 9 PCN-member GP Practices. The Enhanced Access Service provides a varied range of services, from GP nurse and phlebotomy appointments to non-clinical services such as appointments with health & wellbeing coaches and social prescribers. The PCN continuously identifies monitors prevalent medical conditions in the area and works with the Integrated Care Board (the ICB) to run additional clinical services such as those aimed at the prevention and treatment of CVD (cardiovascular disease) and CKD (chronic kidney disease). The additional clinical services may include clinics for healthy checks, immunisations (including COVID 19 and flu clinics), hypertension reviews, diabetes reviews and renal cardio-metabolic clinics. Main duties of the job To provide administration support and receptionservices to the Enhanced Access Service To provide administration support and receptionservices for the additional clinical services or clinics provided by the PCNincluding call/recalls to patients Responsible for providing the Enhanced Access Serviceremote booking ledgers within EMIS Ensure appropriateness of appointments in compliancewith the inclusion criteria Advise PCN Practices of any inappropriate bookings forthe Enhanced Access Service Follow-up assigned tasks from clinicians such asreferrals Book or arrange referral appointments using the electronic referral system (e-RS) and action/follow-up on the e-RS worklists,enquiries and alerts Overseeing e-RS and work list for the admin team, withweekly task auditing Alert the Enhanced Access team to any changes toschedule Overseeing vaccine stock check and responsible forvaccine ordering Understand and able to order medical supplies Communicate any changes to the Enhanced Access Serviceto the participating practices Communicate and complete stock take for EnhancedAccess Service consumables Manage data bases and spreadsheets and collation ofinformation Ensure reporting templates are kept updated withaccuracy Maintain up-to-date knowledge of primary care and thewider healthcare system Proactively liaise with practices regarding servicedelivery About us North Lewisham Primary Care Network (NLPCN) is one of the largest PCNs in Lewisham and has a very diverse population made up of 10 GP Practicesserving a population of almost 90,000 patients. Health inequality impacts our patients: North Lewisham has higher thanaverage levels of deprivation and BAME populations and poorer health outcomes. NLPCN is committed to tackling health inequality as a priority. We havedeveloped a program of work to improve trust and engage with our localcommunity, training our GP surgeries and staff to improve access for patients, improving our communication to patients about service changes and healthpromotion and improving the monitoring of those suffering from healthinequality to drive our strategy. The Waldron is a health centre that will be undergoing redevelopmentwork in 2023. There is a plan to bring transform the Waldron into a communityhub promoting health and wellbeing activities. Job responsibilities JOB DESCRIPTION JOB TITLE:SENIOR ENHANCED ACCESS ADMINISTRATOR HOURS:Full Time The Context North Lewisham Primary Care Network (NLPCN) is one of the largest PCNs in Lewisham and has a very diverse population made up of 10 GP Practices serving a population of almost 90,000 patients. Health inequality impacts our patients: North Lewisham has higher than average levels of deprivation and BAME populations and poorer health outcomes. NLPCN is committed to tackling health inequality as a priority. We have developed a program of work to improve trust and engage with our local community, training our GP surgeries and staff to improve access for patients, improving our communication to patients about service changes and health promotion and improving the monitoring of those suffering from health inequality to drive our strategy. The Waldron is a health centre that will be undergoing redevelopment work in 2023. There is a plan to bring transform the Waldron into a community hub promoting health and wellbeing activities. Vision and values The aim of the NLPCN is to offer high quality patient-centred healthcare which is committed to bringing together GP practices so that they can more effectively work with others. Our ambition is to reduce inequalities in healthcare and improve the quality of health and wellbeing throughout North Lewisham through increased access to high quality, integrated health and social care. As a PCN, NLPCN operates as part of the local accountable integrated care system, working and collaborating with GP practices, a wide range healthcare professionals, social services professionals as well as local community groups. This enables us to not only focus on direct health services but also on the social and other issues that impact on health thereby enhancing the health and wellbeing of patients and community. We expect all our staff to share the values that are important to the PCN: Equity of quality and equity of access for all residents in and around North Lewisham Providing proactive, personalised and coordinated care Protecting and supporting general practice whilst also supporting transformation Collaborating and engaging with others to spur on innovation and sustainable working. Main Role Responsibilities PCNs are required to provide enhanced access appointments outside the ordinary work hours, usually between the hours of 6.30pm to 8pm Mondays to Fridays and between 9am and 5pm on Saturdays. Hours will be planned on a weekly rota to ensure core enhanced access hours are covered by the Administrators. The NLPCN is the host provider for the Enhanced Access Service for the patients under the care of the 9 PCN-member GP Practices. The Enhanced Access Service provides a varied range of services, from GP nurse and phlebotomy appointments to non-clinical services such as appointments with health & wellbeing coaches and social prescribers. The PCN continuously identifies monitors prevalent medical conditions in the area and works with the Integrated Care Board (the ICB) to run additional clinical services such as those aimed at the prevention and treatment of CVD (cardiovascular disease) and CKD (chronic kidney disease). The additional clinical services may include clinics for healthy checks, immunisations (including COVID 19 and flu clinics), hypertension reviews, diabetes reviews and renal cardio-metabolic clinics. Your main responsibilities are: To provide administration support and reception services to the Enhanced Access Service To provide administration support and reception services for the additional clinical services or clinics provided by the PCN including call/recalls to patients Responsible for providing the Enhanced Access Service remote booking ledgers within EMIS Ensure appropriateness of appointments in compliance with the inclusion criteria Advise PCN Practices of any inappropriate bookings for the Enhanced Access Service Follow-up assigned tasks from clinicians such as referrals Book or arrange referral appointments using the electronic referral system (e-RS) and action/follow-up on the e-RS worklists, enquiries and alerts Overseeing e-RS and work list for the admin team, with weekly task auditing Alert the Enhanced Access team to any changes to schedule Overseeing vaccine stock check and responsible for vaccine ordering Understand and able to order medical supplies Actively input into the development of new and existing services and resources Communicate any changes to the Enhanced Access Service to the participating practices Contribute to service evaluation for Enhanced Access Service Communicate and complete stock take for Enhanced Access Service consumables Ensure patient confidentiality is always maintained Manage data bases and spreadsheets and collation of information Ensure reporting templates are kept updated with accuracy Maintain up-to-date knowledge of primary care and the wider healthcare system Proactively liaise with practices regarding service delivery Be responsible for personal development and engaging in learning activities to continuously improve both services. Key Professional Working Relationships PCN Clinical Directors PCN Managing Director GP Lead for Health Inequalities Lead Care Coordinator and Administrators Administration staff and Practice Mangers for the 10 PCN-member GP surgeries The occupants/services in the Waldron Health Centre Clinical staff including nurses and doctors who frequently provide clinical services during EA and other clinical sessions Waldron Health Centres Security/Buildings officer PCN ARRS team members who include Social Prescribers and Community Link Workers, care coordinators, health and wellbeing coaches, mental health and wellbeing coaches, a health practitioner, etc Person Specification Experience Working co-operatively across organisational systems Experience of working with highly confidential, sensitive or contentious information Strong organisational and time management skills and evidence of working in a systematic manner . click apply for full job details
Dec 10, 2025
Full time
The NLPCN is the host provider for the Enhanced Access Service for the patients under the care of the 9 PCN-member GP Practices. The Enhanced Access Service provides a varied range of services, from GP nurse and phlebotomy appointments to non-clinical services such as appointments with health & wellbeing coaches and social prescribers. The PCN continuously identifies monitors prevalent medical conditions in the area and works with the Integrated Care Board (the ICB) to run additional clinical services such as those aimed at the prevention and treatment of CVD (cardiovascular disease) and CKD (chronic kidney disease). The additional clinical services may include clinics for healthy checks, immunisations (including COVID 19 and flu clinics), hypertension reviews, diabetes reviews and renal cardio-metabolic clinics. Main duties of the job To provide administration support and receptionservices to the Enhanced Access Service To provide administration support and receptionservices for the additional clinical services or clinics provided by the PCNincluding call/recalls to patients Responsible for providing the Enhanced Access Serviceremote booking ledgers within EMIS Ensure appropriateness of appointments in compliancewith the inclusion criteria Advise PCN Practices of any inappropriate bookings forthe Enhanced Access Service Follow-up assigned tasks from clinicians such asreferrals Book or arrange referral appointments using the electronic referral system (e-RS) and action/follow-up on the e-RS worklists,enquiries and alerts Overseeing e-RS and work list for the admin team, withweekly task auditing Alert the Enhanced Access team to any changes toschedule Overseeing vaccine stock check and responsible forvaccine ordering Understand and able to order medical supplies Communicate any changes to the Enhanced Access Serviceto the participating practices Communicate and complete stock take for EnhancedAccess Service consumables Manage data bases and spreadsheets and collation ofinformation Ensure reporting templates are kept updated withaccuracy Maintain up-to-date knowledge of primary care and thewider healthcare system Proactively liaise with practices regarding servicedelivery About us North Lewisham Primary Care Network (NLPCN) is one of the largest PCNs in Lewisham and has a very diverse population made up of 10 GP Practicesserving a population of almost 90,000 patients. Health inequality impacts our patients: North Lewisham has higher thanaverage levels of deprivation and BAME populations and poorer health outcomes. NLPCN is committed to tackling health inequality as a priority. We havedeveloped a program of work to improve trust and engage with our localcommunity, training our GP surgeries and staff to improve access for patients, improving our communication to patients about service changes and healthpromotion and improving the monitoring of those suffering from healthinequality to drive our strategy. The Waldron is a health centre that will be undergoing redevelopmentwork in 2023. There is a plan to bring transform the Waldron into a communityhub promoting health and wellbeing activities. Job responsibilities JOB DESCRIPTION JOB TITLE:SENIOR ENHANCED ACCESS ADMINISTRATOR HOURS:Full Time The Context North Lewisham Primary Care Network (NLPCN) is one of the largest PCNs in Lewisham and has a very diverse population made up of 10 GP Practices serving a population of almost 90,000 patients. Health inequality impacts our patients: North Lewisham has higher than average levels of deprivation and BAME populations and poorer health outcomes. NLPCN is committed to tackling health inequality as a priority. We have developed a program of work to improve trust and engage with our local community, training our GP surgeries and staff to improve access for patients, improving our communication to patients about service changes and health promotion and improving the monitoring of those suffering from health inequality to drive our strategy. The Waldron is a health centre that will be undergoing redevelopment work in 2023. There is a plan to bring transform the Waldron into a community hub promoting health and wellbeing activities. Vision and values The aim of the NLPCN is to offer high quality patient-centred healthcare which is committed to bringing together GP practices so that they can more effectively work with others. Our ambition is to reduce inequalities in healthcare and improve the quality of health and wellbeing throughout North Lewisham through increased access to high quality, integrated health and social care. As a PCN, NLPCN operates as part of the local accountable integrated care system, working and collaborating with GP practices, a wide range healthcare professionals, social services professionals as well as local community groups. This enables us to not only focus on direct health services but also on the social and other issues that impact on health thereby enhancing the health and wellbeing of patients and community. We expect all our staff to share the values that are important to the PCN: Equity of quality and equity of access for all residents in and around North Lewisham Providing proactive, personalised and coordinated care Protecting and supporting general practice whilst also supporting transformation Collaborating and engaging with others to spur on innovation and sustainable working. Main Role Responsibilities PCNs are required to provide enhanced access appointments outside the ordinary work hours, usually between the hours of 6.30pm to 8pm Mondays to Fridays and between 9am and 5pm on Saturdays. Hours will be planned on a weekly rota to ensure core enhanced access hours are covered by the Administrators. The NLPCN is the host provider for the Enhanced Access Service for the patients under the care of the 9 PCN-member GP Practices. The Enhanced Access Service provides a varied range of services, from GP nurse and phlebotomy appointments to non-clinical services such as appointments with health & wellbeing coaches and social prescribers. The PCN continuously identifies monitors prevalent medical conditions in the area and works with the Integrated Care Board (the ICB) to run additional clinical services such as those aimed at the prevention and treatment of CVD (cardiovascular disease) and CKD (chronic kidney disease). The additional clinical services may include clinics for healthy checks, immunisations (including COVID 19 and flu clinics), hypertension reviews, diabetes reviews and renal cardio-metabolic clinics. Your main responsibilities are: To provide administration support and reception services to the Enhanced Access Service To provide administration support and reception services for the additional clinical services or clinics provided by the PCN including call/recalls to patients Responsible for providing the Enhanced Access Service remote booking ledgers within EMIS Ensure appropriateness of appointments in compliance with the inclusion criteria Advise PCN Practices of any inappropriate bookings for the Enhanced Access Service Follow-up assigned tasks from clinicians such as referrals Book or arrange referral appointments using the electronic referral system (e-RS) and action/follow-up on the e-RS worklists, enquiries and alerts Overseeing e-RS and work list for the admin team, with weekly task auditing Alert the Enhanced Access team to any changes to schedule Overseeing vaccine stock check and responsible for vaccine ordering Understand and able to order medical supplies Actively input into the development of new and existing services and resources Communicate any changes to the Enhanced Access Service to the participating practices Contribute to service evaluation for Enhanced Access Service Communicate and complete stock take for Enhanced Access Service consumables Ensure patient confidentiality is always maintained Manage data bases and spreadsheets and collation of information Ensure reporting templates are kept updated with accuracy Maintain up-to-date knowledge of primary care and the wider healthcare system Proactively liaise with practices regarding service delivery Be responsible for personal development and engaging in learning activities to continuously improve both services. Key Professional Working Relationships PCN Clinical Directors PCN Managing Director GP Lead for Health Inequalities Lead Care Coordinator and Administrators Administration staff and Practice Mangers for the 10 PCN-member GP surgeries The occupants/services in the Waldron Health Centre Clinical staff including nurses and doctors who frequently provide clinical services during EA and other clinical sessions Waldron Health Centres Security/Buildings officer PCN ARRS team members who include Social Prescribers and Community Link Workers, care coordinators, health and wellbeing coaches, mental health and wellbeing coaches, a health practitioner, etc Person Specification Experience Working co-operatively across organisational systems Experience of working with highly confidential, sensitive or contentious information Strong organisational and time management skills and evidence of working in a systematic manner . click apply for full job details
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet. Sounds great, what will I be doing? To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care. You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support. With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings. Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual. When will I be working? You will be working Monday to Friday 09:00 to 17: hours a week Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Nov 17, 2025
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet. Sounds great, what will I be doing? To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for: You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care. You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support. With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings. Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual. When will I be working? You will be working Monday to Friday 09:00 to 17: hours a week Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
