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general manager lead a vibrant pub guest experience
General Manager
Sodexo Group Leeds, Yorkshire
General Manager Headingley Stadium, St Michael's Lane, Leeds LS6 3BR up to £55,000pa depending on experience + excellent bonus and benefits package 40hrs pw 5/7 Flexible Benefits fund of £1,300 to utilise across an array of benefits Job Introduction At Sodexo Live!, we create exceptional moments and unforgettable experiences for guests, partners and teams across some of the world's most exciting venues. We are looking for an inspiring General Manager to lead our operations at Headingley Stadium in Leeds, a world-class venue that hosts international cricket, elite rugby league and a vibrant year-round conference and events programme. This is a high-profile leadership role where you will be the driving force behind operational excellence, commercial performance and team culture, ensuring we consistently deliver outstanding hospitality and service for our venue partners, guests and fans. As General Manager, you will provide strategic and operational leadership across all Sodexo Live! services at Headingley Stadium. Acting as the primary point of contact for venue partners, you will lead diverse teams across hospitality, retail, culinary, logistics and events while ensuring exceptional service delivery and strong financial performance. You will play a critical role in shaping the future of the venue's hospitality and events offer, championing innovation, collaboration and continuous improvement. We're looking for a confident and commercially minded leader with experience managing complex venue operations. What You'll Do: Providing senior leadership across all venue operations, ensuring services are delivered to exceptional standards for matchdays, events and conferences Acting as the key relationship lead for venue partners, building strong, trusted partnerships Driving commercial performance, managing P&L accountability and ensuring the venue operates profitably and efficiently Leading, motivating and developing large, multi-disciplinary teams across hospitality, culinary, retail, logistics and events Creating a culture of safety, diversity and inclusion, ensuring compliance with all health, safety, food safety and licensing requirements Supporting the development and delivery of venue business plans and growth strategies in collaboration with the Account Director Identifying and delivering innovation and revenue growth opportunities across hospitality, retail and events Ensuring all services operate in line with contractual commitments, KPIs and operational standards For a full list of responsibilities please view the attached job description What You Bring: Senior leadership experience within stadia, arenas, hospitality venues or large event environments Proven success managing P&L performance and commercial strategy Strong experience delivering public retail and premium hospitality operations A track record of leading large and diverse operational teams Excellent client and stakeholder relationship management skills Experience driving customer experience and service excellence Strong commercial awareness and ability to interpret financial data The ability to thrive in a fast-paced, high-profile event environment What we offer: Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo Live! At Sodexo Live!, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. Click here to read more about what we do to promote an inclusive culture.
Mar 03, 2026
Full time
General Manager Headingley Stadium, St Michael's Lane, Leeds LS6 3BR up to £55,000pa depending on experience + excellent bonus and benefits package 40hrs pw 5/7 Flexible Benefits fund of £1,300 to utilise across an array of benefits Job Introduction At Sodexo Live!, we create exceptional moments and unforgettable experiences for guests, partners and teams across some of the world's most exciting venues. We are looking for an inspiring General Manager to lead our operations at Headingley Stadium in Leeds, a world-class venue that hosts international cricket, elite rugby league and a vibrant year-round conference and events programme. This is a high-profile leadership role where you will be the driving force behind operational excellence, commercial performance and team culture, ensuring we consistently deliver outstanding hospitality and service for our venue partners, guests and fans. As General Manager, you will provide strategic and operational leadership across all Sodexo Live! services at Headingley Stadium. Acting as the primary point of contact for venue partners, you will lead diverse teams across hospitality, retail, culinary, logistics and events while ensuring exceptional service delivery and strong financial performance. You will play a critical role in shaping the future of the venue's hospitality and events offer, championing innovation, collaboration and continuous improvement. We're looking for a confident and commercially minded leader with experience managing complex venue operations. What You'll Do: Providing senior leadership across all venue operations, ensuring services are delivered to exceptional standards for matchdays, events and conferences Acting as the key relationship lead for venue partners, building strong, trusted partnerships Driving commercial performance, managing P&L accountability and ensuring the venue operates profitably and efficiently Leading, motivating and developing large, multi-disciplinary teams across hospitality, culinary, retail, logistics and events Creating a culture of safety, diversity and inclusion, ensuring compliance with all health, safety, food safety and licensing requirements Supporting the development and delivery of venue business plans and growth strategies in collaboration with the Account Director Identifying and delivering innovation and revenue growth opportunities across hospitality, retail and events Ensuring all services operate in line with contractual commitments, KPIs and operational standards For a full list of responsibilities please view the attached job description What You Bring: Senior leadership experience within stadia, arenas, hospitality venues or large event environments Proven success managing P&L performance and commercial strategy Strong experience delivering public retail and premium hospitality operations A track record of leading large and diverse operational teams Excellent client and stakeholder relationship management skills Experience driving customer experience and service excellence Strong commercial awareness and ability to interpret financial data The ability to thrive in a fast-paced, high-profile event environment What we offer: Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support. Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement. Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services. The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card. Money Insights and financial benefits via the Salary Finance Platform. Save for your future by becoming a member of the Sodexo Retirement Plan A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities. Flexible and dynamic work environment Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications. About Sodexo Live! At Sodexo Live!, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. Click here to read more about what we do to promote an inclusive culture.
Neighbourhood Pub General Manager - Lead Guest Experience
The Rosy Hue
An independent pub company is seeking an Experienced General Manager for its location in Crystal Palace, London. The ideal candidate will have a passion for local pubs and strong leadership skills to create a vibrant guest experience. With a competitive salary ranging from £40k to £45k plus bonuses and benefits, this role offers a fantastic opportunity to lead a community-focused pub. The company values collaboration and innovation, allowing you to make a significant impact from day one.
Feb 28, 2026
Full time
An independent pub company is seeking an Experienced General Manager for its location in Crystal Palace, London. The ideal candidate will have a passion for local pubs and strong leadership skills to create a vibrant guest experience. With a competitive salary ranging from £40k to £45k plus bonuses and benefits, this role offers a fantastic opportunity to lead a community-focused pub. The company values collaboration and innovation, allowing you to make a significant impact from day one.
General Manager, Poole
Marston's PLC Poole, Dorset
Live in accommodation / Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity Poole BH15 2HS We're looking for a General Manager for a popular Community pub and Hotel. Salary up to £43k with £7,500 live out allowance, plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Due to an internal move in the business, we're on the lookout for a great General Manager to take charge at the Shah of Persia in Poole and lead the team to success! What you get At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan Award winning training and development About the pub The Shah of Persia is a vibrant, family friendly destination perfectly positioned close to Poole town centre and just a mile from the beach. Popular with both holidaymakers and business travellers, it offers 14 comfortable en suite bedrooms alongside a welcoming pub atmosphere. With a busy location on a key route and strong year round footfall, the Shah of Persia enjoys an excellent reputation and consistently high guest satisfaction. Locals love its lively mid week quiz and bingo nights, while Sundays are a highlight thanks to its strong food trade. The business is currently averaging £24,000 in weekly sales, made up of approximately £9k Wet, £11k Dry, and £4k Rooms. A capable and experienced Senior Team is already in place, offering the perfect platform for the right operator to build on a solid foundation and further grow both food and drink sales. We're searching for a passionate, community focused operator with the drive, vision, and energy to take this well established business to the next level. If you're excited by the idea of leading a thriving pub with huge potential, we'd love to hear from you. Management accommodation is not available at this site, in lieu of this- we are offering a £7,500 live out allowance. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
Feb 28, 2026
Full time
Live in accommodation / Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity Poole BH15 2HS We're looking for a General Manager for a popular Community pub and Hotel. Salary up to £43k with £7,500 live out allowance, plus bonus and a generous benefits package. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Due to an internal move in the business, we're on the lookout for a great General Manager to take charge at the Shah of Persia in Poole and lead the team to success! What you get At Marston's we're one big family. We put our people first, which is why we offer real benefits including: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan Award winning training and development About the pub The Shah of Persia is a vibrant, family friendly destination perfectly positioned close to Poole town centre and just a mile from the beach. Popular with both holidaymakers and business travellers, it offers 14 comfortable en suite bedrooms alongside a welcoming pub atmosphere. With a busy location on a key route and strong year round footfall, the Shah of Persia enjoys an excellent reputation and consistently high guest satisfaction. Locals love its lively mid week quiz and bingo nights, while Sundays are a highlight thanks to its strong food trade. The business is currently averaging £24,000 in weekly sales, made up of approximately £9k Wet, £11k Dry, and £4k Rooms. A capable and experienced Senior Team is already in place, offering the perfect platform for the right operator to build on a solid foundation and further grow both food and drink sales. We're searching for a passionate, community focused operator with the drive, vision, and energy to take this well established business to the next level. If you're excited by the idea of leading a thriving pub with huge potential, we'd love to hear from you. Management accommodation is not available at this site, in lieu of this- we are offering a £7,500 live out allowance. Have you got what it takes? It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team. As a General Manager you'll: Care about finding, growing and engaging your team. Be accountable for running all aspects of your pub. Be passionate about doing the right thing for your staff and your customers. Dream big and think differently about new ways to increase sales and growth. Celebrate and create a buzz by sharing enjoyable experiences. Are we right for you? From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
General Manager
The White Hart, Lewes Lewes, Sussex
General Manager - The White Hart, Lewes We have an exceptional opportunity for an experienced and commercially driven General Manager to lead our thriving White Hart in Lewes. Now successfully open and going from strength to strength, The White Hart is a stunning historic inn in the heart of Lewes, East Sussex. Beautifully restored and already building an outstanding reputation, the site offers a vibrant bar with 40 covers, 140 dining covers, an enclosed terrace for 60 with breathtaking views of the South Downs, and 23 beautifully appointed guest rooms. As one of our flagship Pubs with Rooms within the award winning Heartwood Collection home to Brasserie Blanc and Heartwood Inns, The White Hart combines fresh, seasonal food with warm hospitality and exceptional standards. Our businesses sit at the heart of their communities, and our continued success is driven by passionate, like minded individuals who create unforgettable guest experiences. The Role This is a high impact leadership role for a commercially astute operator who can drive sales, maximise profitability and continue the impressive growth trajectory of the business. You will take full accountability for performance across all areas of the site including food, beverage service and rooms ensuring operational excellence while building, developing and inspiring a high performing team. You will be confident analysing KPIs, identifying opportunities, and implementing clear commercial strategies to grow revenue across all streams, including rooms. A strong understanding of cost control, payroll management and revenue optimisation is essential. The Ideal Candidate will: Be highly commercial and financially astute, with a proven track record of driving sales growth and profitability Have strong people management skills and experience leading large, diverse teams Be confident managing HR matters, including recruitment, performance management, succession planning, engagement and employee relations Have experience running a site with accommodation and a solid understanding of rooms revenue management and yield Demonstrate the ability to oversee a busy, multi faceted operation while maintaining exceptional standards Be a visible, hands on leader with energy, warmth and presence Thrive on motivating and empowering teams to deliver outstanding guest experiences Have proven experience delivering sustained business growth, achieving budgets and maintaining strong staff retention This is an exciting opportunity to lead an already successful and growing business with significant further potential. If you are a driven and ambitious General Manager looking to take ownership of a flagship site within a respected and expanding collection, we would love to hear from you. General Manager - What We Offer: Competitive salary plus Tronc and quarterly bonus Private Healthcare with Bupa Employee Assistance Programme with Hospitality Action 28 days holiday including Bank Holidays Option to buy an additional 5 days holiday per year The Pantry - hundreds of retailer and experience discounts through Reward Gateway Stepping Stones - our industry leading training and development platform supporting progression Coaching and Mentorship programme to support your career development Enhanced Maternity & Paternity package 50% off food across all Heartwood Collection sites 20% Friends & Family food discount Discounted rooms at our Inns A thoughtful birthday gift Long Service Recognition Awards Refer a Friend bonus up to £1,500 Instant access to earned pay through EarlyPay Cycle to Work Scheme About Heartwood Collection Heartwood Collection is one of the UK's fastest growing premium casual dining groups, home to the award winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites nationwide and are on an ambitious growth journey including a rapidly expanding rooms business set to exceed 300 bedrooms by 2027. We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where commercial thinking, strong leadership and data driven decision making play a critical role in shaping long term success.
Feb 28, 2026
Full time
General Manager - The White Hart, Lewes We have an exceptional opportunity for an experienced and commercially driven General Manager to lead our thriving White Hart in Lewes. Now successfully open and going from strength to strength, The White Hart is a stunning historic inn in the heart of Lewes, East Sussex. Beautifully restored and already building an outstanding reputation, the site offers a vibrant bar with 40 covers, 140 dining covers, an enclosed terrace for 60 with breathtaking views of the South Downs, and 23 beautifully appointed guest rooms. As one of our flagship Pubs with Rooms within the award winning Heartwood Collection home to Brasserie Blanc and Heartwood Inns, The White Hart combines fresh, seasonal food with warm hospitality and exceptional standards. Our businesses sit at the heart of their communities, and our continued success is driven by passionate, like minded individuals who create unforgettable guest experiences. The Role This is a high impact leadership role for a commercially astute operator who can drive sales, maximise profitability and continue the impressive growth trajectory of the business. You will take full accountability for performance across all areas of the site including food, beverage service and rooms ensuring operational excellence while building, developing and inspiring a high performing team. You will be confident analysing KPIs, identifying opportunities, and implementing clear commercial strategies to grow revenue across all streams, including rooms. A strong understanding of cost control, payroll management and revenue optimisation is essential. The Ideal Candidate will: Be highly commercial and financially astute, with a proven track record of driving sales growth and profitability Have strong people management skills and experience leading large, diverse teams Be confident managing HR matters, including recruitment, performance management, succession planning, engagement and employee relations Have experience running a site with accommodation and a solid understanding of rooms revenue management and yield Demonstrate the ability to oversee a busy, multi faceted operation while maintaining exceptional standards Be a visible, hands on leader with energy, warmth and presence Thrive on motivating and empowering teams to deliver outstanding guest experiences Have proven experience delivering sustained business growth, achieving budgets and maintaining strong staff retention This is an exciting opportunity to lead an already successful and growing business with significant further potential. If you are a driven and ambitious General Manager looking to take ownership of a flagship site within a respected and expanding collection, we would love to hear from you. General Manager - What We Offer: Competitive salary plus Tronc and quarterly bonus Private Healthcare with Bupa Employee Assistance Programme with Hospitality Action 28 days holiday including Bank Holidays Option to buy an additional 5 days holiday per year The Pantry - hundreds of retailer and experience discounts through Reward Gateway Stepping Stones - our industry leading training and development platform supporting progression Coaching and Mentorship programme to support your career development Enhanced Maternity & Paternity package 50% off food across all Heartwood Collection sites 20% Friends & Family food discount Discounted rooms at our Inns A thoughtful birthday gift Long Service Recognition Awards Refer a Friend bonus up to £1,500 Instant access to earned pay through EarlyPay Cycle to Work Scheme About Heartwood Collection Heartwood Collection is one of the UK's fastest growing premium casual dining groups, home to the award winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites nationwide and are on an ambitious growth journey including a rapidly expanding rooms business set to exceed 300 bedrooms by 2027. We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where commercial thinking, strong leadership and data driven decision making play a critical role in shaping long term success.
Concept Technical
Assistant Manager Fresh Food Pub
Concept Technical Higher Kinnerton, Cheshire
Assistant Pub Manager We re looking for an energetic and motivated Assistant Manager to help lead the team at this fantastic pub. This is a great opportunity for someone who thrives in a busy pub environment and enjoys being fully involved in day-to-day operations. The Role You ll play a key part in ensuring smooth daily service, supporting the General Manager, and helping drive performance across all areas of the business. This is a hands-on position suited to someone who leads by example and isn t afraid to roll up their sleeves. Key Responsibilities Overseeing daily pub operations and ensuring service runs efficiently Supporting, motivating and guiding the team during service Managing opening and closing routines Handling stock deliveries, checking orders and resolving discrepancies Ensuring all compliance documentation and operational records are completed accurately and on time Building relationships with local authorities and regulatory bodies where required Assisting in the planning and delivery of events to drive footfall and revenue Managing online presence and engaging professionally with customer feedback Maintaining a safe, welcoming and well-presented environment Guest Experience Delivering exceptional customer service at all times Resolving complaints swiftly and professionally Confidently handling challenging situations while maintaining a calm atmosphere Creating a friendly and inclusive setting that encourages repeat visits About You Previous experience in a supervisory or management role within hospitality Strong organisational skills with the ability to prioritise effectively Commercially aware with a good understanding of pub operations Comfortable using basic computer systems and administrative tools Clear and confident communicator, both written and verbal Solutions-focused with the ability to think on your feet Resilient under pressure and adaptable to changing situations A positive attitude and proactive approach to work Flexible and willing to support other locations if needed If you re passionate about hospitality and ready to step into a leadership role within a vibrant pub setting, we d love to hear from you.
Feb 25, 2026
Full time
Assistant Pub Manager We re looking for an energetic and motivated Assistant Manager to help lead the team at this fantastic pub. This is a great opportunity for someone who thrives in a busy pub environment and enjoys being fully involved in day-to-day operations. The Role You ll play a key part in ensuring smooth daily service, supporting the General Manager, and helping drive performance across all areas of the business. This is a hands-on position suited to someone who leads by example and isn t afraid to roll up their sleeves. Key Responsibilities Overseeing daily pub operations and ensuring service runs efficiently Supporting, motivating and guiding the team during service Managing opening and closing routines Handling stock deliveries, checking orders and resolving discrepancies Ensuring all compliance documentation and operational records are completed accurately and on time Building relationships with local authorities and regulatory bodies where required Assisting in the planning and delivery of events to drive footfall and revenue Managing online presence and engaging professionally with customer feedback Maintaining a safe, welcoming and well-presented environment Guest Experience Delivering exceptional customer service at all times Resolving complaints swiftly and professionally Confidently handling challenging situations while maintaining a calm atmosphere Creating a friendly and inclusive setting that encourages repeat visits About You Previous experience in a supervisory or management role within hospitality Strong organisational skills with the ability to prioritise effectively Commercially aware with a good understanding of pub operations Comfortable using basic computer systems and administrative tools Clear and confident communicator, both written and verbal Solutions-focused with the ability to think on your feet Resilient under pressure and adaptable to changing situations A positive attitude and proactive approach to work Flexible and willing to support other locations if needed If you re passionate about hospitality and ready to step into a leadership role within a vibrant pub setting, we d love to hear from you.
Senior Pub General Manager - Lead Guest Experience
The Scarsdale Tavern
A well-known pub in Kensington is looking for a confident General Manager to lead The Scarsdale Tavern, known for its vibrant atmosphere and fine dining experiences. The successful candidate will thrive in a premium environment and demonstrate leadership by fostering relationships with guests and the team. Responsibilities include collaborating with the Head Chef to curate an innovative menu and ensuring exceptional service standards. This role requires someone passionate about quality food and drink, aiming to elevate customer satisfaction.
Feb 19, 2026
Full time
A well-known pub in Kensington is looking for a confident General Manager to lead The Scarsdale Tavern, known for its vibrant atmosphere and fine dining experiences. The successful candidate will thrive in a premium environment and demonstrate leadership by fostering relationships with guests and the team. Responsibilities include collaborating with the Head Chef to curate an innovative menu and ensuring exceptional service standards. This role requires someone passionate about quality food and drink, aiming to elevate customer satisfaction.
Pub General Manager - Lead Growth, Team & Guest Experience
Marston's PLC Wincanton, Somerset
A leading UK pub chain is seeking a General Manager for the Wagtail in Wincanton. This role offers a salary of up to £45,000 plus bonus and benefits. The ideal candidate will have experience in team leadership and a strong background in food sales growth. Responsibilities include managing all pub aspects, fostering team engagement, and innovating sales strategies. Join a supportive team and thrive in a vibrant community environment.
Feb 15, 2026
Full time
A leading UK pub chain is seeking a General Manager for the Wagtail in Wincanton. This role offers a salary of up to £45,000 plus bonus and benefits. The ideal candidate will have experience in team leadership and a strong background in food sales growth. Responsibilities include managing all pub aspects, fostering team engagement, and innovating sales strategies. Join a supportive team and thrive in a vibrant community environment.
General Manager
Stonegate Pub Company
Overview Battersea, Wandsworth, Greater London, United Kingdom, SW11 1HW Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive. A little bit about the opportunity Welcome to where it all began-the original Be At One, proudly serving up cocktails and good times for over 25 years. This is the birthplace of our brand, a true institution that set the standard for what Be At One is all about. Located in a buzzing neighbourhood spot, this one-floor venue serves up an extensive cocktail menu that keeps the energy high and the drinks flowing. It's a go-to destination for post-work drinks after 5pm and a weekend hotspot that stays packed with partygoers. This bar has the soul of a local, with a loyal guest base and a strong community feel. Growing that crowd even further is key-so we're looking for someone who can tap into the local scene, elevate the guest experience, and help write the next chapter of this iconic venue's story. A little bit about you We're searching for a savvy and driven General Manager with a strong pulse on South West London. You'll understand the local crowd and know exactly how to turn first-time guests into loyal regulars. You combine commercial smarts with creative flair-comfortable digging into the numbers to drive performance, while also bringing fresh ideas to keep the venue buzzing. If you know how to balance strong financial acumen with on-the-ground charisma, you could be the perfect fit to lead one of our most iconic bars. Please Note: To be eligible to apply, you MUST hold a valid Personal Licence. What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. Benefits Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Additional discounts for personal car leasing Up to £1000 "Refer A Friend" incentive Additional discount at Stonegate Hotels Award winning Learning & Development programmes to drive your career Inclusion and recruitment If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact
Feb 08, 2026
Full time
Overview Battersea, Wandsworth, Greater London, United Kingdom, SW11 1HW Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive. A little bit about the opportunity Welcome to where it all began-the original Be At One, proudly serving up cocktails and good times for over 25 years. This is the birthplace of our brand, a true institution that set the standard for what Be At One is all about. Located in a buzzing neighbourhood spot, this one-floor venue serves up an extensive cocktail menu that keeps the energy high and the drinks flowing. It's a go-to destination for post-work drinks after 5pm and a weekend hotspot that stays packed with partygoers. This bar has the soul of a local, with a loyal guest base and a strong community feel. Growing that crowd even further is key-so we're looking for someone who can tap into the local scene, elevate the guest experience, and help write the next chapter of this iconic venue's story. A little bit about you We're searching for a savvy and driven General Manager with a strong pulse on South West London. You'll understand the local crowd and know exactly how to turn first-time guests into loyal regulars. You combine commercial smarts with creative flair-comfortable digging into the numbers to drive performance, while also bringing fresh ideas to keep the venue buzzing. If you know how to balance strong financial acumen with on-the-ground charisma, you could be the perfect fit to lead one of our most iconic bars. Please Note: To be eligible to apply, you MUST hold a valid Personal Licence. What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. Benefits Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Additional discounts for personal car leasing Up to £1000 "Refer A Friend" incentive Additional discount at Stonegate Hotels Award winning Learning & Development programmes to drive your career Inclusion and recruitment If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact

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