IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you are responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day to Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Dec 16, 2025
Full time
IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you are responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3rd parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3rd Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day to Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
A leading recruitment agency is seeking an experienced IT Support Analyst to join their team in London on a permanent, on-site basis. The role focuses on delivering in-person support to end users, ensuring excellent service with a salary range of £30k to £35k plus bonuses. Ideal candidates should possess skills in Microsoft 365 and Active Directory and have the ability to communicate effectively. Benefits include annual leave, a pension scheme, and a vibrant work environment.
Dec 15, 2025
Full time
A leading recruitment agency is seeking an experienced IT Support Analyst to join their team in London on a permanent, on-site basis. The role focuses on delivering in-person support to end users, ensuring excellent service with a salary range of £30k to £35k plus bonuses. Ideal candidates should possess skills in Microsoft 365 and Active Directory and have the ability to communicate effectively. Benefits include annual leave, a pension scheme, and a vibrant work environment.
Senior Infrastructure Analyst - Legal Sector Leeds City Centre but mostly home based, Leeds, United Kingdom MCSA / MCITP / MCTS or any other vendor related Skills Azure - tuning, maintenance and improvement. Contact number 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Additional Benefits Life assurance (4x annual salary). Company sickness pay. Income protection. Private medical insurance Region West Yorkshire Department / Location: Work from home, with expectation to be in office circa 1 day per week (moving forward) Reports to: Head of IT Hours of Work: 35 hours a week (between the hours of 09.00-17.00) - 1 hour for lunch (some flexibility may be required according to workloads). Your Role The ongoing success and growth of our company is built on having effective, reliable and well-managed IT infrastructure to support its mission-critical business systems. As part of the IT Infrastructure team, you will be responsible for all aspects of our IT infrastructure as well as offering expert technical guidance and support to your colleagues in the IT Services team. In addition, you will also undertake various project related tasks to ensure timely delivery of our technical projects. You will be working within a team of 2 Infrastructure Analysts and will collaborate with other teams both within the company and wider group. Flexibility with working hours is essential, with overtime as and when necessary, and being part of the on-call rota to provide out-of-hours support Your Tasks Administer, manage, and maintain core IT infrastructure systems and services hosted both on-premise and in Microsoft Azure Our infrastructure includes: high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks including Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, IP telephony. Investigate relevant new technologies Document existing and new IT infrastructure and associated processes Liaise and work alongside third-party service providers, vendors and group entities Define and implement appropriate test plans, disaster recovery and penetration tests etc Performance and cost optimisation and capacity planning Proactively find resolutions to known issues and improve "first time fix" levels Management of security solutions, including firewalls, endpoint protection, mail filtering, intrusion detection Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them Support the Root Cause Analysis process for significant issues Provide first point of contact for all IT Infrastructure related escalation Your Skills and Experience Highly motivated, proactive, with a "can do" attitude Service focused, having the ability to understand the requirements of customers, clients, and internal colleagues Logical and analytical approach to problem solving Can switch focus quickly, and juggle priorities as and when the need arises Unfazed by obstacles and issues; remains focused to deliver whilst under pressure and despite setbacks Good communication skills, both written and verbal, and able to communicate with both technical and non-technical audiences at all levels Keeps abreast of developing and emerging technologies A proven track record in the administration of a corporate IT environment including server, network, and cloud environments In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, File and Print services, IIS, WSUS and SQL Server and related security Experience of Tenant level administration of 365 solutions and services Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls Experience of Microsoft Azure configuration, optimisation and security Broad understanding of Microsoft desktop operating systems and Microsoft Office applications Experience deploying and managing client software and policies using Microsoft InTune Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vendor related certification Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) About us As one of the UK's largest law firms, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top-tier firms in the UK by The Legal 500, we are part of a wider group, operating in five geographies with over 9 million customer accounts. This is an opportunity to join an organisation committed to a personalised, client-focused service. Our office is in Leeds city centre, offering proximity to local amenities. What we can offer you We offer a competitive salary and benefits package, including an excellent annual bonus scheme: 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Life assurance (4x annual salary) Company sick pay Income protection Private medical insurance Cycle to work scheme Employee Assistance Programme Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn. We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations. Apply now to shape your career path and join our talented teams. Benefit from fantastic training, support, and a great working environment. Please note - we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre-employment screening includes credit, fraud, criminal record, and 5-year reference checks.
Dec 15, 2025
Full time
Senior Infrastructure Analyst - Legal Sector Leeds City Centre but mostly home based, Leeds, United Kingdom MCSA / MCITP / MCTS or any other vendor related Skills Azure - tuning, maintenance and improvement. Contact number 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Additional Benefits Life assurance (4x annual salary). Company sickness pay. Income protection. Private medical insurance Region West Yorkshire Department / Location: Work from home, with expectation to be in office circa 1 day per week (moving forward) Reports to: Head of IT Hours of Work: 35 hours a week (between the hours of 09.00-17.00) - 1 hour for lunch (some flexibility may be required according to workloads). Your Role The ongoing success and growth of our company is built on having effective, reliable and well-managed IT infrastructure to support its mission-critical business systems. As part of the IT Infrastructure team, you will be responsible for all aspects of our IT infrastructure as well as offering expert technical guidance and support to your colleagues in the IT Services team. In addition, you will also undertake various project related tasks to ensure timely delivery of our technical projects. You will be working within a team of 2 Infrastructure Analysts and will collaborate with other teams both within the company and wider group. Flexibility with working hours is essential, with overtime as and when necessary, and being part of the on-call rota to provide out-of-hours support Your Tasks Administer, manage, and maintain core IT infrastructure systems and services hosted both on-premise and in Microsoft Azure Our infrastructure includes: high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks including Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, IP telephony. Investigate relevant new technologies Document existing and new IT infrastructure and associated processes Liaise and work alongside third-party service providers, vendors and group entities Define and implement appropriate test plans, disaster recovery and penetration tests etc Performance and cost optimisation and capacity planning Proactively find resolutions to known issues and improve "first time fix" levels Management of security solutions, including firewalls, endpoint protection, mail filtering, intrusion detection Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them Support the Root Cause Analysis process for significant issues Provide first point of contact for all IT Infrastructure related escalation Your Skills and Experience Highly motivated, proactive, with a "can do" attitude Service focused, having the ability to understand the requirements of customers, clients, and internal colleagues Logical and analytical approach to problem solving Can switch focus quickly, and juggle priorities as and when the need arises Unfazed by obstacles and issues; remains focused to deliver whilst under pressure and despite setbacks Good communication skills, both written and verbal, and able to communicate with both technical and non-technical audiences at all levels Keeps abreast of developing and emerging technologies A proven track record in the administration of a corporate IT environment including server, network, and cloud environments In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, File and Print services, IIS, WSUS and SQL Server and related security Experience of Tenant level administration of 365 solutions and services Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls Experience of Microsoft Azure configuration, optimisation and security Broad understanding of Microsoft desktop operating systems and Microsoft Office applications Experience deploying and managing client software and policies using Microsoft InTune Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vendor related certification Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) About us As one of the UK's largest law firms, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top-tier firms in the UK by The Legal 500, we are part of a wider group, operating in five geographies with over 9 million customer accounts. This is an opportunity to join an organisation committed to a personalised, client-focused service. Our office is in Leeds city centre, offering proximity to local amenities. What we can offer you We offer a competitive salary and benefits package, including an excellent annual bonus scheme: 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Life assurance (4x annual salary) Company sick pay Income protection Private medical insurance Cycle to work scheme Employee Assistance Programme Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn. We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations. Apply now to shape your career path and join our talented teams. Benefit from fantastic training, support, and a great working environment. Please note - we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre-employment screening includes credit, fraud, criminal record, and 5-year reference checks.
About The Role Working Hours: 35 hours per week Contract Type: Permanent Closing Date: 11.59pm, 28 December 2025 Interview method: Virtual Responsibilities Identify and resolve issues across the Windows Server estate (physical and virtual). Support and configure DHCP, DNS, Active Directory and Group Policy. Maintain load balancers, SSL certificates and cloud infrastructure. Act as a technical liaison between internal clients and external suppliers. Ensure compliance with incident, problem and change management processes. Generate and update technical documentation related to the supported systems. Qualifications Excellent knowledge of Windows Server OS 2016 upwards, Active Directory, DNS, DHCP and Group Policy. Experience with M365/Azure technologies including infrastructure configuration, policy and monitoring. Experience with load balancing technologies and hyperconverged solutions (Nutanix). Proficiency in PowerShell scripting and data manipulation in Excel. Working knowledge of VMware and physical servers. Strong fault finding skills in a complex environment. Experience with IaC scripting (Terraform) and SCOM (System Centre Operations Manager). Qualified to ITIL, or willing to work towards ITIL certification. Familiarity with ITIL framework, including SLA's, change management and configuration management. Personal Skills Excellent written and verbal communication. Ability to work closely with suppliers and within an on call rota. Forward thinking and adaptable to new technologies. Experience building, maintaining and supporting complex server environments both on prem and cloud. About Us Manchester City Council is a local council serving one of the UK's most vibrant and diverse cities. We work to strengthen communities, drive innovation in public services and create a fairer, greener and healthier city. Benefits We Offer Generous holiday allowance - up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. Enrolment in the UK's largest local government pension scheme with life cover of three times your salary. Enhanced parental and carers leave and up to three days volunteering leave. Access a range of discounts, cycle to work scheme, free flu jabs and eye tests. Learning and growth opportunities, from workshops and training sessions to apprenticeships and qualifications. Commitment to a flexible, fair workplace with support for people with disabilities and diverse backgrounds. Equal Opportunity and Inclusion Manchester City Council is a Disability Confident Employer and welcomes applications from people of all ages and backgrounds, particularly from Black, Asian, Minority Ethnic, Disabled and young people. We provide a safe inclusive space and support for all employees. Pre Employment Checks Proof of Right to Work in the UK. References from current and previous employers. Evidence of relevant qualifications. BPSS clearance for roles involving access to government data, systems or assets. Application Process Please read the full role profile attached and email for any adjustments or further information.
Dec 13, 2025
Full time
About The Role Working Hours: 35 hours per week Contract Type: Permanent Closing Date: 11.59pm, 28 December 2025 Interview method: Virtual Responsibilities Identify and resolve issues across the Windows Server estate (physical and virtual). Support and configure DHCP, DNS, Active Directory and Group Policy. Maintain load balancers, SSL certificates and cloud infrastructure. Act as a technical liaison between internal clients and external suppliers. Ensure compliance with incident, problem and change management processes. Generate and update technical documentation related to the supported systems. Qualifications Excellent knowledge of Windows Server OS 2016 upwards, Active Directory, DNS, DHCP and Group Policy. Experience with M365/Azure technologies including infrastructure configuration, policy and monitoring. Experience with load balancing technologies and hyperconverged solutions (Nutanix). Proficiency in PowerShell scripting and data manipulation in Excel. Working knowledge of VMware and physical servers. Strong fault finding skills in a complex environment. Experience with IaC scripting (Terraform) and SCOM (System Centre Operations Manager). Qualified to ITIL, or willing to work towards ITIL certification. Familiarity with ITIL framework, including SLA's, change management and configuration management. Personal Skills Excellent written and verbal communication. Ability to work closely with suppliers and within an on call rota. Forward thinking and adaptable to new technologies. Experience building, maintaining and supporting complex server environments both on prem and cloud. About Us Manchester City Council is a local council serving one of the UK's most vibrant and diverse cities. We work to strengthen communities, drive innovation in public services and create a fairer, greener and healthier city. Benefits We Offer Generous holiday allowance - up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. Enrolment in the UK's largest local government pension scheme with life cover of three times your salary. Enhanced parental and carers leave and up to three days volunteering leave. Access a range of discounts, cycle to work scheme, free flu jabs and eye tests. Learning and growth opportunities, from workshops and training sessions to apprenticeships and qualifications. Commitment to a flexible, fair workplace with support for people with disabilities and diverse backgrounds. Equal Opportunity and Inclusion Manchester City Council is a Disability Confident Employer and welcomes applications from people of all ages and backgrounds, particularly from Black, Asian, Minority Ethnic, Disabled and young people. We provide a safe inclusive space and support for all employees. Pre Employment Checks Proof of Right to Work in the UK. References from current and previous employers. Evidence of relevant qualifications. BPSS clearance for roles involving access to government data, systems or assets. Application Process Please read the full role profile attached and email for any adjustments or further information.
Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across People, Process, and Technology, ensuring an efficient approach to all Cyber Operations. Proactively protecting the client through continual automation and testing of security controls. Continuously working toward organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. Core Duties Typical duties include (but are not limited to): Identification of process that can be automated to make the SOC more effective. Responsible for the overall delivery of the Technical Operations function by providing support to other members of the team to protect the client's systems against cyber threats. Lead in the identification and the creation, maintenance and troubleshooting of SOAR playbooks, automations and enrichments. Apply critical thinking to solve unique problems in the information security space. Enhancing the processes around interacting with large datasets to construct actionable information to enhance the detection of suspicious activity within the business. On boarding new data sources to increase the visibility of security event information across multiple technologies. Creating security use cases to enable the wider SOC to respond to a wider array of threats. Identify where automation can assist the Incident Response team when investigating suspicious activity. Creation of analytic content to enable quantifiable metrics on SOC performance. Additional Accountabilities Able to lead a small Data project or support a larger project Work as a fully contributory member of the Cyber Security Team with the ability to delivery with limited guidance from the Line Manager. Expected to provide technical support to team members and provide support to individuals within specialist areas. Guides others in application of IM&T and Cyber processes. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Responsible for training members of the team, monitoring their quality of work and contributing to pay decisions Knowledge, Skills and Qualifications A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDNs and Vulnerability Management. Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. Knowledge and demonstrable experience of the MITRE ATT&CK framework. Good knowledge of enterprise computing technologies. Skills Understanding of enterprise networking and computing Knowledge of Python 3 programming language Demonstrable experience in using SOAR tooling and its application Application of data science against large datasets involving unstructured data and designing data models Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform Knowledge of custom API's to leverage the SOAR's functionality Ability to communicate to other stakeholders across the business Technical documentation creation Mentoring junior members of the team The ability to obtain UK Government security clearance to SC Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ Cyber security framework knowledge such as MITRE ATT&CK Organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. JBRP1_UKTJ
Dec 13, 2025
Full time
Technical Operations Analyst Preston / Remote (onsite when needed) 12 months initially £41.94ph inside IR35 / Umbrella Working as part of a team safeguarding against cyber threats by developing and enhancing the Technical Operations capability across People, Process, and Technology, ensuring an efficient approach to all Cyber Operations. Proactively protecting the client through continual automation and testing of security controls. Continuously working toward organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. Core Duties Typical duties include (but are not limited to): Identification of process that can be automated to make the SOC more effective. Responsible for the overall delivery of the Technical Operations function by providing support to other members of the team to protect the client's systems against cyber threats. Lead in the identification and the creation, maintenance and troubleshooting of SOAR playbooks, automations and enrichments. Apply critical thinking to solve unique problems in the information security space. Enhancing the processes around interacting with large datasets to construct actionable information to enhance the detection of suspicious activity within the business. On boarding new data sources to increase the visibility of security event information across multiple technologies. Creating security use cases to enable the wider SOC to respond to a wider array of threats. Identify where automation can assist the Incident Response team when investigating suspicious activity. Creation of analytic content to enable quantifiable metrics on SOC performance. Additional Accountabilities Able to lead a small Data project or support a larger project Work as a fully contributory member of the Cyber Security Team with the ability to delivery with limited guidance from the Line Manager. Expected to provide technical support to team members and provide support to individuals within specialist areas. Guides others in application of IM&T and Cyber processes. Manage own development including participating in on the job training and attending training programmes as appropriate. Provide support to others development, including the development of people within specialist areas. Responsible for training members of the team, monitoring their quality of work and contributing to pay decisions Knowledge, Skills and Qualifications A strong technical background with a detailed knowledge of cyber security, computer networks and operating systems. Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDNs and Vulnerability Management. Analytical background, comfortable analysing and interpreting large and complex data sets and articulating the story behind any observations along with providing conclusions and recommendations. Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these. Knowledge and demonstrable experience of the MITRE ATT&CK framework. Good knowledge of enterprise computing technologies. Skills Understanding of enterprise networking and computing Knowledge of Python 3 programming language Demonstrable experience in using SOAR tooling and its application Application of data science against large datasets involving unstructured data and designing data models Knowledge of using SIEM platforms to identify suspected security events and creating content to enhance the platform Knowledge of custom API's to leverage the SOAR's functionality Ability to communicate to other stakeholders across the business Technical documentation creation Mentoring junior members of the team The ability to obtain UK Government security clearance to SC Relevant industry and vendor qualifications such as CISSP, CISM, CompTIA security+ Cyber security framework knowledge such as MITRE ATT&CK Organisational, departmental, and individual objectives and upholding security standards and principles. Providing assurance to the Head of Cyber Operations and Technical Operations Manager that the SOC is operating efficiently through the use of orchestration and automation. JBRP1_UKTJ
Application Support Manager - Investments page is loaded Application Support Manager - Investmentslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2215We have an exciting opportunity for an Investment IT Application Support Manager to join our IT Operations and Service Delivery team on a permanent basis, based in London. Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page . The role As the Investment IT Application Support Manager, your role will be to lead the support and stability of our core investment platforms and applications. This role plays a key part in ensuring our investment teams have reliable, high-performing systems that enable effective decision-making and operational efficiency. To supplement that the role will make sure investment data is reliable, timely and of good quality so the investment business teams can perform their roles to secure members futures. This position will serve as a critical link between the Investment Business and Technology, ensuring that all activities within Investment IT Operations are directed towards delivering value to our scheme members.This role leads efforts to boost efficiency, solve problems, and suggest innovative solutions that improve user satisfaction and business outcomes. It also manages a team of six application support and data analysts. The person We seek a candidate with substantial experience in leading front office investment application support and data management teams, possessing a proven track record in managing vendor relationships and supporting investment trading or data applications. The ideal individual will demonstrate a strong technical foundation, including expertise in Microsoft 365, Active Directory/Azure Active Directory, Windows Server/Windows OS, job scheduling, and application and server monitoring tools. Success in this role requires exemplary leadership by setting high standards, fostering an inclusive environment, and advancing the growth of team members through effective coaching, mentoring, and the promotion of best practices.This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement. You will have the ability to visualise, articulate and solve complex problems and concepts applying logical thinking. Your communication style will be open, measured, whilst being considerate of the audience with the ability to present problems and solutions to technical and non-technical users. You will build credible relationships based on trust, commitment and value adding output, operating at all times in a way that is agile, focused and purpose led.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you A competitive salary (depending on experience) 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Private Medical Insurance Employee assistance programme Health cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next StepsPlease apply for the apply button or visit by 5pm on 6th January 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life
Dec 09, 2025
Full time
Application Support Manager - Investments page is loaded Application Support Manager - Investmentslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2215We have an exciting opportunity for an Investment IT Application Support Manager to join our IT Operations and Service Delivery team on a permanent basis, based in London. Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page . The role As the Investment IT Application Support Manager, your role will be to lead the support and stability of our core investment platforms and applications. This role plays a key part in ensuring our investment teams have reliable, high-performing systems that enable effective decision-making and operational efficiency. To supplement that the role will make sure investment data is reliable, timely and of good quality so the investment business teams can perform their roles to secure members futures. This position will serve as a critical link between the Investment Business and Technology, ensuring that all activities within Investment IT Operations are directed towards delivering value to our scheme members.This role leads efforts to boost efficiency, solve problems, and suggest innovative solutions that improve user satisfaction and business outcomes. It also manages a team of six application support and data analysts. The person We seek a candidate with substantial experience in leading front office investment application support and data management teams, possessing a proven track record in managing vendor relationships and supporting investment trading or data applications. The ideal individual will demonstrate a strong technical foundation, including expertise in Microsoft 365, Active Directory/Azure Active Directory, Windows Server/Windows OS, job scheduling, and application and server monitoring tools. Success in this role requires exemplary leadership by setting high standards, fostering an inclusive environment, and advancing the growth of team members through effective coaching, mentoring, and the promotion of best practices.This is a unique role, where you will have the autonomy and influence to bring a new lease of energy and direction to the business, building on what we currently have with a vision for continuous improvement. You will have the ability to visualise, articulate and solve complex problems and concepts applying logical thinking. Your communication style will be open, measured, whilst being considerate of the audience with the ability to present problems and solutions to technical and non-technical users. You will build credible relationships based on trust, commitment and value adding output, operating at all times in a way that is agile, focused and purpose led.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you A competitive salary (depending on experience) 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Private Medical Insurance Employee assistance programme Health cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next StepsPlease apply for the apply button or visit by 5pm on 6th January 2026. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life
IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: IT Service Desk Analyst Location: St. Mellons, Cardiff Hours: Full time 37.5 hours per week Contract: Permanent Salary: £26,161.25 per annum Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. What You'll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join the Team? Be part of a supportive, inclusive team that values your growth and well-being. Opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for Victim Support. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference? If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of the Technology support team. Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Welcome Bonus: £500 on successful completion of probation period. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Dec 08, 2025
Full time
IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We're looking for 2 x enthusiastic IT Service Desk Analysts to join the team in Cardiff and be the first point of contact for internal customers. These roles require NPPV Police vetting and SC level clearance which the organisation will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process. Position: IT Service Desk Analyst Location: St. Mellons, Cardiff Hours: Full time 37.5 hours per week Contract: Permanent Salary: £26,161.25 per annum Closing Date: 16th December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. What You'll Do Provide 1st line (and some 2nd line) technical support to colleagues, ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects your ideas and input will always be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive, and able to prioritise tasks in a busy environment. Eager to learn, share knowledge, and contribute to a positive team culture. Why Join the Team? Be part of a supportive, inclusive team that values your growth and well-being. Opportunities for professional development. Make a real impact by supporting colleagues who deliver vital services for Victim Support. Enjoy a varied role with hands-on experience, occasional travel, and a collaborative work environment. Ready to Make a Difference? If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of the Technology support team. Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Welcome Bonus: £500 on successful completion of probation period. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best. You may have experience in areas such as IT Support, IT Support Desk, IT Analyst, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Technical Support, IT and Tech Support. Please note this role is being advertised by NFP People on behalf of our client.
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 08, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
