Claims Governance & Best Practice Manager Location: Manchester/ Chelmsford/ Whitstable/ Tunbridge Wells / Haywards Heath (Hybrid) The Opportunity We are looking for an experienced and technically strong Claims Governance & Best Practice Manager to lead the governance framework across our claims function. This is a senior role with strategic influence, responsible for ensuring governance, documentation, and best practice across the claims organisation remain robust, compliant, and aligned to regulatory expectations. Working closely with Claims Operations, Compliance, Risk, Audit and senior stakeholders, you will ensure governance standards are embedded across the business while driving continuous improvement in technical quality and operational excellence. If you enjoy combining technical claims expertise, governance leadership and strategic thinking , this role offers the chance to shape best practice across a large and evolving claims function. What You Will Be Doing Governance Leadership Own and maintain the Claims Governance Framework across all lines of business Oversee adherence to governance standards and regulatory obligations across the claims function Lead governance of best practice materials, claims documentation and strategy documentation Ensure strong version control, approvals and lifecycle management for all governance materials Support operational resilience and ensure robust governance controls remain in place Technical Best Practice Act as the senior authority on claims best practice Drive improvements in processes, procedures and governance controls Provide governance input into transformation initiatives, systems changes and improvement programmes Leadership Lead and develop the Claims Document Governance team Embed a high performing culture focused on strong customer outcomes Oversee team prioritisation, workload management and delivery against agreed service levels Risk, Quality and Insight Produce monthly governance reporting and management insight Identify trends, risks and opportunities for improvement Support internal and external audit activity and ensure governance evidence supports Consumer Duty expectations Stakeholder Collaboration Act as a central governance partner across the claims business Work closely with QA, Risk, Audit and Compliance teams Engage with suppliers, partners and external auditors where required What We Are Looking For Essential Experience Extensive insurance claims experience with strong technical knowledge across Motor claims including Personal Injury, Credit Hire and Property Damage Strong understanding of claims governance, regulatory expectations and compliance frameworks Experience leading a technical or governance function Proven ability to influence senior stakeholders across a large organisation Experience managing external audits within a claims environment Strong analytical capability with experience using management information to drive insight Excellent communication skills with the ability to simplify complex technical material Project or change management experience Desirable Dip CII or equivalent qualification Experience working with automated decision making or AI assisted claims handling Knowledge of operational resilience frameworks Experience working within audit or risk assurance environments Familiarity with Agile change delivery Why Join This role offers a genuine opportunity to shape the governance standards and technical excellence of a major claims operation . You will work with senior leaders across the organisation while building a culture that prioritises strong governance, fair customer outcomes and continuous improvement. If you are an experienced claims professional with a passion for governance, technical excellence and leadership, we would love to hear from you.
Mar 12, 2026
Full time
Claims Governance & Best Practice Manager Location: Manchester/ Chelmsford/ Whitstable/ Tunbridge Wells / Haywards Heath (Hybrid) The Opportunity We are looking for an experienced and technically strong Claims Governance & Best Practice Manager to lead the governance framework across our claims function. This is a senior role with strategic influence, responsible for ensuring governance, documentation, and best practice across the claims organisation remain robust, compliant, and aligned to regulatory expectations. Working closely with Claims Operations, Compliance, Risk, Audit and senior stakeholders, you will ensure governance standards are embedded across the business while driving continuous improvement in technical quality and operational excellence. If you enjoy combining technical claims expertise, governance leadership and strategic thinking , this role offers the chance to shape best practice across a large and evolving claims function. What You Will Be Doing Governance Leadership Own and maintain the Claims Governance Framework across all lines of business Oversee adherence to governance standards and regulatory obligations across the claims function Lead governance of best practice materials, claims documentation and strategy documentation Ensure strong version control, approvals and lifecycle management for all governance materials Support operational resilience and ensure robust governance controls remain in place Technical Best Practice Act as the senior authority on claims best practice Drive improvements in processes, procedures and governance controls Provide governance input into transformation initiatives, systems changes and improvement programmes Leadership Lead and develop the Claims Document Governance team Embed a high performing culture focused on strong customer outcomes Oversee team prioritisation, workload management and delivery against agreed service levels Risk, Quality and Insight Produce monthly governance reporting and management insight Identify trends, risks and opportunities for improvement Support internal and external audit activity and ensure governance evidence supports Consumer Duty expectations Stakeholder Collaboration Act as a central governance partner across the claims business Work closely with QA, Risk, Audit and Compliance teams Engage with suppliers, partners and external auditors where required What We Are Looking For Essential Experience Extensive insurance claims experience with strong technical knowledge across Motor claims including Personal Injury, Credit Hire and Property Damage Strong understanding of claims governance, regulatory expectations and compliance frameworks Experience leading a technical or governance function Proven ability to influence senior stakeholders across a large organisation Experience managing external audits within a claims environment Strong analytical capability with experience using management information to drive insight Excellent communication skills with the ability to simplify complex technical material Project or change management experience Desirable Dip CII or equivalent qualification Experience working with automated decision making or AI assisted claims handling Knowledge of operational resilience frameworks Experience working within audit or risk assurance environments Familiarity with Agile change delivery Why Join This role offers a genuine opportunity to shape the governance standards and technical excellence of a major claims operation . You will work with senior leaders across the organisation while building a culture that prioritises strong governance, fair customer outcomes and continuous improvement. If you are an experienced claims professional with a passion for governance, technical excellence and leadership, we would love to hear from you.
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 12, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role This is a fixed-term position covering maternity. Warner Bros. Discovery's BLA, Legal Department seeks an enthusiastic, and motivated Counsel, BLA, Legal, to work within all commercial and legal aspects of WBD's content commission, co-production, acquisition and talent deals for Discovery's products across the EMEA markets, with a focus on Italy, Spain, France and Kids content for EMEA. The successful candidate will have experience in commercial intellectual property matters, a strong commercial acumen and a pragmatic approach. Extensive contacts amongst programme producers and distributors would be an advantage. Your Role Accountabilities Negotiate all commercial and legal terms relating to the acquisition, commissioning development, and co-production of programming for Warner Brother Discovery's services across the international regions within internal budget guidelines and channels' requirements, Draft and negotiate programming agreements such as development, acquisition, commission, co-production, format and licensing agreements and associated agreements such as distribution agreements, independent contractor agreements, location and participant release agreements. Liaise with network and third-party production companies and distributors to negotiate and complete such agreements. and pSupport and work closely with the Business Affairs & Legal Senior Director, creative teamsroduction management to advise on legal and business affairs matters relating to local productions, anticipate any legal and rights concerns and offer solutions to eliminate risk. Offer advice on matters such as budgets, risk assessments, duty of care, copyright, clearance issues, insurance and review talent agreements, contributor releases, legal opinions and any other third party agreements associated with productions. Provide market intelligence research and support for business initiatives as directed. Provide on-going general business and legal advice to internal clients concerning production, broadcast clearance, copyright and other intellectual property and content-related issues, as they arise, Trouble shoot various programming business and legal issues, including drafting responses to claim letters, drafting delay notification letters, termination agreements, assisting with pre-publication review and legal compliance content review, and liaising internally and externally as appropriate regarding high exposure rights clearances. Updating the department's template agreements, Revise and update the internal database and such other information tracking mechanisms in use within the company. Qualifications & Experience Experience working in media or television related business and/or knowledge of business and legal affairs in the entertainment industry, including commissioning and acquiring TV rights preferable. Excellent negotiation, drafting and contract analysis skills. Excellent interpersonal skills, including clear and effective communication at junior and senior level within and outside the company. Good organizational skills and ability to work well under pressure. Ability to handle high volume of work, as well as recognize priorities and manage time effectively to meet deadlines. &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Mar 12, 2026
Full time
Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role WBD is seeking an experienced intellectual property attorney to join our global legal team as Senior Director, Legal, Intellectual Property, overseeing trademark and brand protection matters across a diverse global portfolio and supporting IP policy related matters for the EMEA region. This position will report directly to the SVP, Legal, Head of IP and Legal Operations and work closely with the GVP, Legal, Content Protection, AI and IP Policy. The intellectual property team plays a critical role in safeguarding WBD's brands and content worldwide, managing complex trademark portfolios, and advising on strategic IP matters in a fast-paced, global entertainment environment. Your Role Accountabilities Manage complex global trademark portfolios, with strong focus on international (non US) strategy, prosecution, and filings. Manage global trademark opposition, cancellation, and enforcement matters, coordinating with external counsel and advising on risk. Advise senior business stakeholders on trademark selection, clearance, proper use, and brand strategy. Oversee trademark searches, filing programs, prosecutions, and preparation of affidavits supporting IP rights. Manage brand protection, antipiracy, and infringement matters (including counterfeiting, domains, online misuse, and scams), and negotiate settlements. Act as subject matter expert supporting litigation, M&A, corporate development, and trademark/IP licensing activities. Monitor IP legislative and regulatory developments across EMEA, assess business impact, and support policy submissions with government affairs teams. Qualifications & Experience Strong experience in the practice of trademark/IP law Background or experience with brand protection/ antipiracy matters Qualified to practice in UK Practical, nuanced judgment in making decisions and recommendations regarding rights &BA Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Mar 12, 2026
Full time
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly prepared mangal meat & fish, heritage grain wood fired breads, low intervention wines and a sophisticated and fun ambience. Black Lacquer is our contemporary underground private hire cocktail bar and an event space where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top notch hospitality. Job Description The Food & Beverage Manager will be responsible for coordinating, supervising, and directing all property outlets, while maintaining a profitable department and high quality products and service levels. This role is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. What you'll do Lead the Restaurant and Black Lacquer events operation with a clear focus on driving revenue and optimising net operating income, ensuring budget planning and performance are delivered with accuracy and intent. Bring each venue to life through thoughtful action plans and hands on support, empowering outlet leaders to consistently exceed commercial targets. Maintain full ownership of labour and operating costs, balancing financial efficiency with an uncompromising commitment to quality and guest experience. Elevate the brand through strategic product and service enhancements, ensuring our venues remain ahead of industry trends and guest expectations. Champion Hyde's unique identity by establishing and upholding brand specific SOPs that set the standard for excellence across all venues. Place guest satisfaction at the core of daily operations by being visible, responsive, and committed to resolving concerns swiftly. Foster lasting loyalty by implementing thoughtful repeat guest recognition initiatives that celebrate and strengthen our community of regulars. Cultivate strong relationships across the wider company, sharing ideas, innovations, and best practices that elevate the overall business. Position Hyde's venues as integral voices within the local community, acting as our brand ambassador and building meaningful partnerships with neighbourhood tastemakers and cultural influencers. Stay tuned into evolving culinary, beverage, and music landscapes, ensuring our offering feels current, relevant, and exciting. Curate and grow a compelling entertainment and music program that adds energy, atmosphere, and identity to our venues. Collaborate closely with brand managers and PR partners to deliver standout events, creative programming, and impactful local communications. Maintain a forward thinking vision aligned with broader brand aspirations, including high profile industry accolades and local recognition. Inspire, mentor, and lead the F&B team, cultivating a culture where excellence, accountability, and genuine hospitality thrive. Respond to market and industry shifts with agility, ensuring our operations remain competitive, profitable, and strategically positioned. Partner effectively with fellow managers to ensure transparent communication and alignment across departments. Engage with the Corporate F&B Ennismore team to uphold evolving brand standards, support concept development, and contribute to global brand momentum. Champion seamless collaboration with brand partners, ensuring mutually beneficial and creatively aligned relationships. Keep your senior leader updated on emerging challenges and operational priorities, always offering solutions alongside insights. Oversee all aspects of Loss Prevention within the F&B operation, ensuring compliance, safety, and protection of company assets. Deliver required reporting with clarity and timeliness, supporting informed decision making across the business. Lead regular departmental meetings that energise, inform, and align the team around shared goals. Maintain unwavering oversight on service quality and product consistency, ensuring every guest encounter reflects our standards. Guide menu development and culinary planning in partnership with key stakeholders, ensuring the offering remains innovative and guest driven. Ensure full compliance with all liquor licensing, health and safety, sanitation and legal obligations, protecting both the guest experience and the business. Equip department leaders with the training, tools, and knowledge needed to excel, from SOP mastery to reporting and operational expertise. Hire, develop and grow a high performing team, exercising sound judgement in recruitment, performance management and talent progression in line with Hyde policies. Qualifications What we're looking for 5+ years of experience in a food & beverage role (including a leadership role), preferably within a lifestyle brand. UK experience is a must, openings experience a bonus. You're a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. Excellent verbal and written communication skills. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike, and you have a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together. You take ownership of important issues, solve problems and make effective decisions. Your humble and open to ideas. We leave our egos at the door and help get it done. You're up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What's in it for you Up to 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we'll feed you during your shift. Extra time off to volunteer with one of our partner charities. Cycle to work scheme. The chance to make your mark in a fast growing Brand. Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work. Excellent discounts across the entire Ennismore and Accor family of brands. Hyde is an equal opportunity employer. We endeavour to select, place, train and promote the best qualified individuals based upon job related factors such as ability, work quality, suitability, experience and potential.
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Mar 12, 2026
Full time
Associate, Commercial Property Management page is loaded Associate, Commercial Property Managementremote type: On Sitelocations: UK - Bristol - Assembly Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR100967 Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Knight Frank is the leading independent property consultancy in the UK, offering agency and professional advice across Commercial, Residential, and Rural sectors.Based in our Bristol office, the Property Asset Management department is looking to recruit an Associate to manage a regional portfolio.This is a senior role with direct portfolio responsibility and an expectation to contribute to business development activity to support portfolio growth. The successful candidate will work within a dynamic team managing a predominantly commercial portfolio.Responsibilities include contributing to client strategy, asset management, development, leasing, property management, and facilities management. The role is varied, and every day is different. What you will be responsible for Drive business development and contribute to portfolio growth. Deliver high-quality client reporting and specialist property management advice. Build and maintain strong relationships with prospective and existing clients to uphold the professional image of the Partnership. Provide proactive, hands-on asset and property management for a mixed-use regional portfolio. Take full responsibility for asset management advice, including lease events and value-enhancement opportunities. Liaise with client accountants to review rent-raising reports and ensure timely rent and service charge demands. Work with credit controllers to manage rent collection, arrears recovery, and payment plans. Prepare annual service charge budgets and reconciliations, and monitor expenditure in collaboration with building managers, FM teams, and client accountants. Instruct and liaise with building managers/FM and consultants on repairs, maintenance programmes, and refurbishment projects. Coordinate with insurance brokers for annual renewals and manage insurance claims. Build strong landlord-tenant relationships, acting as the main point of contact and conducting regular property inspections. Oversee tenant fit-out approvals and manage applications for alterations, subletting, assignments, and wayleaves in liaison with client solicitors. Execute lease transactions directly or oversee other departments/third-party advisers where necessary. Produce concise, high-quality reports and communicate effectively with clients both in writing and face-to-face. Proactively manage consultant and contractor relationships and collaborate with other Knight Frank departments (including cross-selling opportunities). Maintain a strong understanding of landlord and tenant matters and pursue property management opportunities. Apply knowledge of the RICS Professional Statement: Service Charges in Commercial Property to advise clients and colleagues. Perform other tasks delegated by Partners as required. What experience you will need Qualifications / Education Required Degree educated. MRICS Clean UK driving licence (essential). Career Experience Required Commercial Property Management experience (essential). Familiarity with property management software and systems. Experience working across a variety of asset classes. Aptitudes / Skills Required Strong analytical skills and proficiency in Excel. Collaborative team player with the ability to achieve and exceed goals. Highly motivated, able to manage multiple deadlines and priorities, and capable of directing others where appropriate. Entrepreneurial mindset with the ability to provide solutions and options in new situations. Excellent written communication skills for producing clear, concise, and accurate reports. Professional, proactive approach with strong client focus. High attention to detail, well-organised, and pragmatic with a common-sense approach.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
Mar 12, 2026
Full time
A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
This is a rare and exciting opportunity for an exceptional person to lead, develop and grow the conservation joinery team from our well-equipped specialist craft centre in West Wycombe. You and your team will be right at the heart of the National Trust's important conservation work, helping our charity to look after some of the most precious and significant buildings and mansions in the London & South East region. Internally, this role is known an 'Building Supervisor (Specialist Crafts)' Salary: up to £41,000 depending on skills and experience. What it's like to work here This is a leadership and management role with a good amount of autonomy and an opportunity for you grow and develop a team that will be central to our regional conservation efforts. Your team will include 3 specialist craftspeople, at least 1 apprentice and a part-time facilities and support services coordinator. You will routinely work from Park Farm at West Wycombe, our recently refurbished and modernised specialist craft centre. You'll also regularly visit other National Trust places to discuss projects - there is a works vehicles available for this if required. There will be some, but limited, scope to work from home if required. You'll report one of our region's Senior Building Surveyors and be supported by other specialist consultants. You'll work with a variety of people across the region, including property managers, building surveyors, facilities managers and project managers. Our Specialist craft team is one of 9 across the country, so there will be opportunities to link up with other similar teams, sharing best practice, learning from each other and working collaboratively. As well as getting to work in some truly spectacular places, you'll also receive training and development to help you thrive in your role. What you'll be doing You'll be responsible for leading and developing an enduring regional specialist craft capability that preserves traditional skills whilst promoting modern conservation techniques. As such, you'll manage and supervise a team of joiners including apprentices and will play an active role in their training and development. You will be responsible for liaising with property teams about craft projects, working closely with them and others to bring conservation requirements to life. You'll also be the site manager for our newly refurbished craft centre, managing risk and compliance, and taking a pro-active approach to all aspects of work the joinery team carries out. This will include making sure the workshops, stores, vehicles and equipment are safe and comply with appropriate regulations. You'll have the support of a part time business coordinator to assist you, including with National Trust systems, policies and ways of working. Who we're looking for Applications from National Trust redeployees will be assessed against the following criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Qualified and experienced Jonier to NVQ3 standard Practical knowledge in the delivery of specialist conservation and repair work Experience of managing work on site and supervising a joinery workshop team Knowledge of risk management, compliance and construction H & S legislation Additional criteria for all other applicants: Effective communication, collaboration skills and managing information Budget and resource management ability Assisting in preparing schedules of work Knowledge of relevant legislation The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 12, 2026
Full time
This is a rare and exciting opportunity for an exceptional person to lead, develop and grow the conservation joinery team from our well-equipped specialist craft centre in West Wycombe. You and your team will be right at the heart of the National Trust's important conservation work, helping our charity to look after some of the most precious and significant buildings and mansions in the London & South East region. Internally, this role is known an 'Building Supervisor (Specialist Crafts)' Salary: up to £41,000 depending on skills and experience. What it's like to work here This is a leadership and management role with a good amount of autonomy and an opportunity for you grow and develop a team that will be central to our regional conservation efforts. Your team will include 3 specialist craftspeople, at least 1 apprentice and a part-time facilities and support services coordinator. You will routinely work from Park Farm at West Wycombe, our recently refurbished and modernised specialist craft centre. You'll also regularly visit other National Trust places to discuss projects - there is a works vehicles available for this if required. There will be some, but limited, scope to work from home if required. You'll report one of our region's Senior Building Surveyors and be supported by other specialist consultants. You'll work with a variety of people across the region, including property managers, building surveyors, facilities managers and project managers. Our Specialist craft team is one of 9 across the country, so there will be opportunities to link up with other similar teams, sharing best practice, learning from each other and working collaboratively. As well as getting to work in some truly spectacular places, you'll also receive training and development to help you thrive in your role. What you'll be doing You'll be responsible for leading and developing an enduring regional specialist craft capability that preserves traditional skills whilst promoting modern conservation techniques. As such, you'll manage and supervise a team of joiners including apprentices and will play an active role in their training and development. You will be responsible for liaising with property teams about craft projects, working closely with them and others to bring conservation requirements to life. You'll also be the site manager for our newly refurbished craft centre, managing risk and compliance, and taking a pro-active approach to all aspects of work the joinery team carries out. This will include making sure the workshops, stores, vehicles and equipment are safe and comply with appropriate regulations. You'll have the support of a part time business coordinator to assist you, including with National Trust systems, policies and ways of working. Who we're looking for Applications from National Trust redeployees will be assessed against the following criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Qualified and experienced Jonier to NVQ3 standard Practical knowledge in the delivery of specialist conservation and repair work Experience of managing work on site and supervising a joinery workshop team Knowledge of risk management, compliance and construction H & S legislation Additional criteria for all other applicants: Effective communication, collaboration skills and managing information Budget and resource management ability Assisting in preparing schedules of work Knowledge of relevant legislation The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
A leading firm of Chartered Surveyors in England seeks an experienced Commercial Property Management Surveyor at Associate or Director level. This role involves overseeing operations of diverse commercial property portfolios, managing client and tenant relations, and ensuring compliance with regulations. Candidates must have an MRICS qualification and 5-10 years of experience. The position offers a competitive salary, 25 days of annual leave, and opportunities for professional development.
Mar 12, 2026
Full time
A leading firm of Chartered Surveyors in England seeks an experienced Commercial Property Management Surveyor at Associate or Director level. This role involves overseeing operations of diverse commercial property portfolios, managing client and tenant relations, and ensuring compliance with regulations. Candidates must have an MRICS qualification and 5-10 years of experience. The position offers a competitive salary, 25 days of annual leave, and opportunities for professional development.
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Mar 12, 2026
Full time
We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract. You will lead the strategic planning and operational delivery of the Southbank Centre s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations. Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please head to our webpage to find the original advert The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert. The deadline for applications is 23:59 on the closing date for the job posting. Please note, applications sent via Email or 3rd party agencies will not be considered . Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name. Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered. We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues. Key Responsibilities To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets. To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded. To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments. To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection. To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre s core values and reputation. Skills & Experience Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance. Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes. Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation. Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements. Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones. Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure. Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments. Benefits As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following: A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment 28 days annual leave, plus bank holidays Hybrid working model depending on operational requirements Enhanced sick pay Enhanced family leave benefits Up to 30% discounts at onsite retail, food and beverage vendors Staff ticket offers for SC events Free entry to Hayward Gallery Free/discounted entry with other reciprocal organisations Free staff yoga
Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 12, 2026
Full time
Commissioning Manager - Real EstateProperty ServicesHybrid Working We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment. Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partners What you'll get in return Competitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Mar 12, 2026
Full time
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Sovereign Housing Association Limited
Basingstoke, Hampshire
A prominent housing organization is seeking an experienced Project Manager to lead the scoping and governance of complex business change programmes across Property Services and Customer portfolios. This role involves managing interconnected programmes to ensure sustainable growth and strategic alignment. The successful candidate will lead cross-functional teams, manage senior stakeholders, and promote change across the organization. A strong background in property services and project management methodologies is essential for success.
Mar 11, 2026
Full time
A prominent housing organization is seeking an experienced Project Manager to lead the scoping and governance of complex business change programmes across Property Services and Customer portfolios. This role involves managing interconnected programmes to ensure sustainable growth and strategic alignment. The successful candidate will lead cross-functional teams, manage senior stakeholders, and promote change across the organization. A strong background in property services and project management methodologies is essential for success.
Brainkind Neurological Centre York
Burgess Hill, Sussex
A leading charity organization in Burgess Hill is seeking a Property & Facilities Compliance Manager to oversee compliance with health and safety regulations and ensure the safety of staff and customers. Responsibilities include managing various compliance programs, maintaining accurate records, and providing support for procurement. The ideal candidate should have experience in facilities management and strong organizational skills. Benefits include 35 days of annual leave, employee assistance programs, and training support.
Mar 11, 2026
Full time
A leading charity organization in Burgess Hill is seeking a Property & Facilities Compliance Manager to oversee compliance with health and safety regulations and ensure the safety of staff and customers. Responsibilities include managing various compliance programs, maintaining accurate records, and providing support for procurement. The ideal candidate should have experience in facilities management and strong organizational skills. Benefits include 35 days of annual leave, employee assistance programs, and training support.
Overview haart Estate Agents are looking for amotivated and experienced Property Valuerto join oursuccessful Medway team! If you're anexperienced Estate Agentready to take the next step in your career, we want to hear from you. In this exciting role, you'll be responsible forgenerating new and repeat business, winning new instructions, andmarketing properties effectivelyto potential buyers. At haart, we'll support your success every step of the way with: First class training and development Ongoing career progression opportunities Uncapped earning potential Company car provided Take the next step in your property career and join one of the UK's leading estate agency brands today! Benefits of being a Property Valuer at haart Estate Agents in Medway: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Medway: Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Medway: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 11, 2026
Full time
Overview haart Estate Agents are looking for amotivated and experienced Property Valuerto join oursuccessful Medway team! If you're anexperienced Estate Agentready to take the next step in your career, we want to hear from you. In this exciting role, you'll be responsible forgenerating new and repeat business, winning new instructions, andmarketing properties effectivelyto potential buyers. At haart, we'll support your success every step of the way with: First class training and development Ongoing career progression opportunities Uncapped earning potential Company car provided Take the next step in your property career and join one of the UK's leading estate agency brands today! Benefits of being a Property Valuer at haart Estate Agents in Medway: Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer at haart Estate Agents in Medway: Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer at haart Estate Agents in Medway: Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Cheshire West and Chester
Ellesmere Port, Cheshire
To provide strategic property advice and asset management of the operational portfolio, co-ordinate policy development and strategy taking account of the Council Plan and our Corporate Objectives. To facilitate alignment of the property portfolio with the corporate and service delivery objectives. To enable, procure and manage that the Service has appropriate system infrastructure to hold, collate, cleanse and update asset data. To utilise, interrogate, interpret and report and using the required Property Data to meet the needs of the Service, measure asset performance and respond to the requirements of the Council in its performance against the Council Plan. To play a pivotal role in managing property-related data and providing strategic advice across council projects, supporting in projects where there is cross service or corporate impact. The Council's Property Service is looking for experienced, results driven strategic asset manager, who is RICS qualified and has an understanding of the Local Authority or public sector organisations. They will be joining a team who is working in the corporate centre of Cheshire West supporting the Council in the effective delivery of its priorities. This role will be supporting the delivery, implementation and management of all property data, managing that the Council has oversight of its property assets aligned with Corporate Landlord and the asset performance data and reporting capability to enable the Property Service in it advisory functions and support the Council in data led decision making. The role will have consideration of asset efficiencies, sustainability, cost and opportunity, and shall enable the Council in its aspiration to have a fit for purpose property portfolio that is aligned to corporate and service objectives. The role will support and enable the Council in the delivery of its priorities to include engagement with transformational projects, delivery of statutory duties such as asset valuations, and comprehensive data collation and management to facilitate good decision making. For an informal chat about the role please contact, Laura Dutton Senior Operational and Valuation Manager
Mar 11, 2026
Full time
To provide strategic property advice and asset management of the operational portfolio, co-ordinate policy development and strategy taking account of the Council Plan and our Corporate Objectives. To facilitate alignment of the property portfolio with the corporate and service delivery objectives. To enable, procure and manage that the Service has appropriate system infrastructure to hold, collate, cleanse and update asset data. To utilise, interrogate, interpret and report and using the required Property Data to meet the needs of the Service, measure asset performance and respond to the requirements of the Council in its performance against the Council Plan. To play a pivotal role in managing property-related data and providing strategic advice across council projects, supporting in projects where there is cross service or corporate impact. The Council's Property Service is looking for experienced, results driven strategic asset manager, who is RICS qualified and has an understanding of the Local Authority or public sector organisations. They will be joining a team who is working in the corporate centre of Cheshire West supporting the Council in the effective delivery of its priorities. This role will be supporting the delivery, implementation and management of all property data, managing that the Council has oversight of its property assets aligned with Corporate Landlord and the asset performance data and reporting capability to enable the Property Service in it advisory functions and support the Council in data led decision making. The role will have consideration of asset efficiencies, sustainability, cost and opportunity, and shall enable the Council in its aspiration to have a fit for purpose property portfolio that is aligned to corporate and service objectives. The role will support and enable the Council in the delivery of its priorities to include engagement with transformational projects, delivery of statutory duties such as asset valuations, and comprehensive data collation and management to facilitate good decision making. For an informal chat about the role please contact, Laura Dutton Senior Operational and Valuation Manager
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 11, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
A leading Property Management firm seeks an experienced Property Manager in London to oversee a large residential portfolio. The candidate should have at least 3 years' experience, proficiency in Microsoft Office, and a strong grasp of health and safety regulations. This role offers the chance to work in a dedicated team, ensuring high standards in property management and resolving tenant issues effectively. Join us to make a significant impact within a reputable firm.
Mar 11, 2026
Full time
A leading Property Management firm seeks an experienced Property Manager in London to oversee a large residential portfolio. The candidate should have at least 3 years' experience, proficiency in Microsoft Office, and a strong grasp of health and safety regulations. This role offers the chance to work in a dedicated team, ensuring high standards in property management and resolving tenant issues effectively. Join us to make a significant impact within a reputable firm.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Join the U.K's largest independent property services group as a Property Valuer, where no two days are the same, and where you can deliver exceptional service to your clients. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Mar 11, 2026
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Overview Join the U.K's largest independent property services group as a Property Valuer, where no two days are the same, and where you can deliver exceptional service to your clients. Benefits of being a Property Valuer Complete on target earnings of £45000 per year A "Start up Salary" payment for your first month, to support you whilst you build your pipeline Followed by 5 months of further support through our Bonus Builder scheme Uncapped commission scheme A Company Car Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Property Valuer Developing and maintaining strong relationships with venders A focus on generating new and repeat business Gaining new instructions for properties to market Marketing properties to buyers utilizing various marketing skills Completing contracts on properties Upselling additional products Preparing brochures for each property with photos, and written descriptions Canvassing the local area Door knocking and leaflet dropping Ensuring properties adhere to health and safety standards Essential Skills of a Property Valuer Full UK Driving Licence for a manual vehicle Experience as an Estate Agent who is ready to the next step in their career Works well with others to create a team spirit and an enjoyable working environment Supporting your manager by helping to lead the team A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Strong attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Colliers International Deutschland Holding GmbH
Leeds, Yorkshire
Company Description Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 23,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment. Our people are our greatest assetand we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance Job Description As our Senior Facilities Manager, you'll play a pivotal role in ensuring seamless building operations, keeping the assets running at their best, building trusted partnerships, and championing health, safety, and sustainability. Every day brings variety, challenge, and the chance to shape the future performance of the asset. Key Responsibilities Facilities & Contract Oversight - Manage reactive and preventative maintenance, monitor contractor performance, and support tendering and service agreement management. Operational & Service Desk Response - Act as the primary 24/7 contact for FM issues, reviewing service desk data to identify trends and implement improvements. Project & Financial Management - Deliver capital and tenant projects end to end, contribute to annual OPEX/CAPEX planning, and drive cost efficiency initiatives. Client & Stakeholder Engagement - Build strong relationships with clients, tenants, and contractors while ensuring asset performance and contract obligations are met. Health, Safety & Compliance Leadership - Conduct H&S inspections and hazard audits, action compliance requirements, and champion safe working practices across the site. Sustainability & Asset Performance - Support sustainability initiatives, assess asset performance data, and contribute to strategic long term planning. Qualifications The Value you'll add Strong knowledge of facilities or property management Excellent relationship-building and communication skills Able to juggle multiple priorities with ease Self motivated, proactive, organised, and detail orientated A team player who leads with professionalism and integrity Strong work ethic and a commitment to delivering high quality results Ability to mentor others and contribute to team development What We Offer We're proud to be recognised as a 2025 finalist in the Best Places to Work awards, reflecting our commitment to creating an exceptional workplace culture. Some of the benefits we offer include: Colliers Academy, a 12 month programme to accelerate your career in property Mentoring from industry experts Wellbeing benefits and initiatives An inclusive and social culture with regular team events Parental benefits Additional leave benefits, including Loyalty and Volunteering leave Wide variety of product discounts and benefits Additional Information Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future. If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
Mar 11, 2026
Full time
Company Description Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 23,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment. Our people are our greatest assetand we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance Job Description As our Senior Facilities Manager, you'll play a pivotal role in ensuring seamless building operations, keeping the assets running at their best, building trusted partnerships, and championing health, safety, and sustainability. Every day brings variety, challenge, and the chance to shape the future performance of the asset. Key Responsibilities Facilities & Contract Oversight - Manage reactive and preventative maintenance, monitor contractor performance, and support tendering and service agreement management. Operational & Service Desk Response - Act as the primary 24/7 contact for FM issues, reviewing service desk data to identify trends and implement improvements. Project & Financial Management - Deliver capital and tenant projects end to end, contribute to annual OPEX/CAPEX planning, and drive cost efficiency initiatives. Client & Stakeholder Engagement - Build strong relationships with clients, tenants, and contractors while ensuring asset performance and contract obligations are met. Health, Safety & Compliance Leadership - Conduct H&S inspections and hazard audits, action compliance requirements, and champion safe working practices across the site. Sustainability & Asset Performance - Support sustainability initiatives, assess asset performance data, and contribute to strategic long term planning. Qualifications The Value you'll add Strong knowledge of facilities or property management Excellent relationship-building and communication skills Able to juggle multiple priorities with ease Self motivated, proactive, organised, and detail orientated A team player who leads with professionalism and integrity Strong work ethic and a commitment to delivering high quality results Ability to mentor others and contribute to team development What We Offer We're proud to be recognised as a 2025 finalist in the Best Places to Work awards, reflecting our commitment to creating an exceptional workplace culture. Some of the benefits we offer include: Colliers Academy, a 12 month programme to accelerate your career in property Mentoring from industry experts Wellbeing benefits and initiatives An inclusive and social culture with regular team events Parental benefits Additional leave benefits, including Loyalty and Volunteering leave Wide variety of product discounts and benefits Additional Information Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future. If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
Mar 11, 2026
Full time
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
