About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 10, 2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 10, 2026
Full time
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Mar 06, 2026
Full time
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Senior SCIDA Site Engineer Job Reference: 2063 Location: Field-Based - RAF / MOD Sites Industry: Defence, MOD, RAF, ICT, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and play a senior role in protecting the UK's critical Defence infrastructure. As a Senior SCIDA Site Engineer , you will take ownership of delivering SCIDA services across allocated RAF sites, acting as a trusted authority on engineering compliance, ICT assurance and Defence standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. You will work closely with RAF site teams, Technical Authorities, Project Managers and senior stakeholders to ensure operational continuity while maintaining the highest standards of safety, security and engineering compliance. Eligibility for SC Security Clearance is required, with DV (Developed Vetting) potentially required depending on site. The Role As a Senior SCIDA Site Engineer , you will deliver SCIDA services in accordance with the Air SCIDA contract and JSP 453, taking responsibility for allocated sites within your Area of Responsibility (AOR). You will act as the focal point for engineering standards, support Engineering Change Requests (ECRs), lead audits and assurance activities, and provide expert guidance across complex ICT installations. This is a senior, hands-on field role with accountability for stakeholder engagement, assurance delivery and continuous improvement across Defence environments. Senior SCIDA Site Engineer - What You'll Do SCIDA Service Delivery Take ownership of SCIDA service provision for allocated sites in line with Air SCIDA Engineering Instructions Act as the primary engineering authority for standards including JSP 453, JSP 440 and AP 600 Attend siting boards, surveys and RAF/MOD meetings as required Support ECR submission, review and progression for all ICT installation changes Conduct audits, inspections and post-installation assurance activities Provide briefings and technical advice to RAF personnel, contractors and site teams Maintain regular engagement with site Engineering staff and the Area Manager Engineering & Project Support Act as a Hybrid Technical Advisor (TA) supporting Technical Authorities and projects Support the development and progression of CIS Specifications for TA-assisted projects Chair site engineering meetings and ECR reviews when required Explain engineering compliance requirements to Site Executives and OC Engineers Undertake site and facility assessments to determine SCIDA support requirements Produce basic costings and recommendations for SCIDA service delivery Provide specialist engineering or project management expertise as required Leadership, Reporting & Continuous Improvement Contribute to Engineering Instructions and SCIDA documentation Produce engineering reports, audit reports, SLAs and case studies Provide input to Quarterly Progress Reports Support and mentor other SCIDA Site Engineers as required Identify cost savings, efficiencies and service improvements Maintain SCIDA site office continuity documentation Support the Air SCIDA OSP team during site visits Engage in professional development and mandatory SCIDA training Health, Safety, Equality & Security Comply with Telent and MOD Health, Safety and Environmental regulations Adhere to Equality & Diversity policies and complete mandatory training Follow MOD security protocols for handling protected information Senior SCIDA Site Engineer - Who You Are You are a confident, structured and highly experienced SCIDA professional with a strong background in Defence ICT environments. You are comfortable operating at senior stakeholder level, providing authoritative guidance on engineering compliance, and managing complex assurance activities across multiple sites. You communicate clearly, produce high-quality technical documentation, and thrive in roles requiring independence, accountability and influence. Senior SCIDA Site Engineer - Key Requirements Essential Comprehensive SCIDA experience within Defence or RAF environments Strong knowledge of JSP 453, JSP 440, AP 600 and relevant British Standards Experience supporting ECR processes and audit activities Excellent written and verbal communication skills Confident presenter and stakeholder manager Ability to manage priorities across multiple sites Strong IT skills (Microsoft Teams, Outlook, Excel, PowerPoint) SC Clearance (or eligibility to obtain) UK National (security requirement) Desirable Hybrid Technical Advisor (TA) experience Knowledge of the RIBA process Service delivery and commercial awareness Business improvement and cost optimisation experience DV clearance (or eligibility) Telent - What We Offer 26 days annual leave + 8 bank holidays (with buy/sell options) Company pension scheme Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on retail, travel and leisure At Telent , we're committed to creating an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Inclusive Take Responsibility Collaborate Be Customer Focused
Mar 06, 2026
Full time
Senior SCIDA Site Engineer Job Reference: 2063 Location: Field-Based - RAF / MOD Sites Industry: Defence, MOD, RAF, ICT, Critical National Infrastructure Package: Competitive Salary + Flexible Benefits Join Telent and play a senior role in protecting the UK's critical Defence infrastructure. As a Senior SCIDA Site Engineer , you will take ownership of delivering SCIDA services across allocated RAF sites, acting as a trusted authority on engineering compliance, ICT assurance and Defence standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. You will work closely with RAF site teams, Technical Authorities, Project Managers and senior stakeholders to ensure operational continuity while maintaining the highest standards of safety, security and engineering compliance. Eligibility for SC Security Clearance is required, with DV (Developed Vetting) potentially required depending on site. The Role As a Senior SCIDA Site Engineer , you will deliver SCIDA services in accordance with the Air SCIDA contract and JSP 453, taking responsibility for allocated sites within your Area of Responsibility (AOR). You will act as the focal point for engineering standards, support Engineering Change Requests (ECRs), lead audits and assurance activities, and provide expert guidance across complex ICT installations. This is a senior, hands-on field role with accountability for stakeholder engagement, assurance delivery and continuous improvement across Defence environments. Senior SCIDA Site Engineer - What You'll Do SCIDA Service Delivery Take ownership of SCIDA service provision for allocated sites in line with Air SCIDA Engineering Instructions Act as the primary engineering authority for standards including JSP 453, JSP 440 and AP 600 Attend siting boards, surveys and RAF/MOD meetings as required Support ECR submission, review and progression for all ICT installation changes Conduct audits, inspections and post-installation assurance activities Provide briefings and technical advice to RAF personnel, contractors and site teams Maintain regular engagement with site Engineering staff and the Area Manager Engineering & Project Support Act as a Hybrid Technical Advisor (TA) supporting Technical Authorities and projects Support the development and progression of CIS Specifications for TA-assisted projects Chair site engineering meetings and ECR reviews when required Explain engineering compliance requirements to Site Executives and OC Engineers Undertake site and facility assessments to determine SCIDA support requirements Produce basic costings and recommendations for SCIDA service delivery Provide specialist engineering or project management expertise as required Leadership, Reporting & Continuous Improvement Contribute to Engineering Instructions and SCIDA documentation Produce engineering reports, audit reports, SLAs and case studies Provide input to Quarterly Progress Reports Support and mentor other SCIDA Site Engineers as required Identify cost savings, efficiencies and service improvements Maintain SCIDA site office continuity documentation Support the Air SCIDA OSP team during site visits Engage in professional development and mandatory SCIDA training Health, Safety, Equality & Security Comply with Telent and MOD Health, Safety and Environmental regulations Adhere to Equality & Diversity policies and complete mandatory training Follow MOD security protocols for handling protected information Senior SCIDA Site Engineer - Who You Are You are a confident, structured and highly experienced SCIDA professional with a strong background in Defence ICT environments. You are comfortable operating at senior stakeholder level, providing authoritative guidance on engineering compliance, and managing complex assurance activities across multiple sites. You communicate clearly, produce high-quality technical documentation, and thrive in roles requiring independence, accountability and influence. Senior SCIDA Site Engineer - Key Requirements Essential Comprehensive SCIDA experience within Defence or RAF environments Strong knowledge of JSP 453, JSP 440, AP 600 and relevant British Standards Experience supporting ECR processes and audit activities Excellent written and verbal communication skills Confident presenter and stakeholder manager Ability to manage priorities across multiple sites Strong IT skills (Microsoft Teams, Outlook, Excel, PowerPoint) SC Clearance (or eligibility to obtain) UK National (security requirement) Desirable Hybrid Technical Advisor (TA) experience Knowledge of the RIBA process Service delivery and commercial awareness Business improvement and cost optimisation experience DV clearance (or eligibility) Telent - What We Offer 26 days annual leave + 8 bank holidays (with buy/sell options) Company pension scheme Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on retail, travel and leisure At Telent , we're committed to creating an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Inclusive Take Responsibility Collaborate Be Customer Focused
Senior Reward Analyst to deliver high quality analytics, insights and reward projects and processes. The role will be central to delivering reward analysis, statutory reporting, and the evolution of reward processes, ensuring data integrity, compliance, and a seamless experience for stakeholders. Client Details The company is a global omni-channel provider of products and services for the property and building space. With a global presence the business is circa 400billion is size with aggressive growth plans Description Reward Strategy & Governance Support the design and execution of the reward strategy in alignment with global reward principles. Ensure reward frameworks are fair, competitive, and compliant with regional legislation across multiple markets. Provide expert input into global reward initiatives, representing the unique needs of the different markets. Lead and deliver reward projects, for example: Enhancements to incentive frameworks (AIP, sales incentives, EPT alignment). Reward governance improvements. Benefits harmonisation and process optimisation. Reward initiatives linked to strategy or regulatory changes. Conduct scenario modelling, costing, and impact assessments for proposed changes. Compensation Support annual compensation cycles for allocated markets, including salary review and bonus planning. Review market benchmarking, analyse pay data, and recommend changes to maintain competitive reward positioning. Manage job evaluation, career frameworks, and internal pay structures. Partner with People and business leaders to advise on pay proposals, promotions, and organisational design changes. Benefits Partner with People Business Partners to review the benefit offering and contribute to the evolution of wellbeing, pension, and insurance offerings across the company. Performance & Incentives Support delivery and optimisation of bonus, sales incentive, and recognition programmes. Analyse performance related reward outcomes to ensure fairness and alignment with business goals. Compliance & Risk Management Ensure reward practices meet legal, tax, and regulatory requirements across global jurisdictions. Maintain strong governance standards, including pay equity, gender pay reporting, and audit compliance. Data, Insights & Reporting Produce data-driven reward insights to support decision-making. Analyse reward trends and recommend proactive enhancements. Translate complex analysis into clear, concise insights for senior stakeholders. Stakeholder Management Act as a trusted subject matter expert to People teams and senior leaders as appropriate. Train People Business Partners and People Managers on reward frameworks and processes. Collaborate with centres of excellence, finance, payroll, and global reward partners. Profile Looking for a candidate with A strong background in reward analysis / compensation & benefits within a multinational environment Strong experience within reward practices, new legislation and market trends ability to manage international & complex reward cycles Great stakeholder management and communication skills Strong data analysis, modelling & systems experience Attention to detail and a results-driven approach. Experience with relevant software and tools for reward management. Job Offer A competitive salary range 6 month position with opportunity to extend London based office with hybrid working Potential for professional growth within the Reward department Engagement in meaningful and impactful reward projects. If you are ready to take on a challenging yet rewarding role as a Senior Reward Analyst in the retail industry, we encourage you to apply today.
Mar 04, 2026
Contractor
Senior Reward Analyst to deliver high quality analytics, insights and reward projects and processes. The role will be central to delivering reward analysis, statutory reporting, and the evolution of reward processes, ensuring data integrity, compliance, and a seamless experience for stakeholders. Client Details The company is a global omni-channel provider of products and services for the property and building space. With a global presence the business is circa 400billion is size with aggressive growth plans Description Reward Strategy & Governance Support the design and execution of the reward strategy in alignment with global reward principles. Ensure reward frameworks are fair, competitive, and compliant with regional legislation across multiple markets. Provide expert input into global reward initiatives, representing the unique needs of the different markets. Lead and deliver reward projects, for example: Enhancements to incentive frameworks (AIP, sales incentives, EPT alignment). Reward governance improvements. Benefits harmonisation and process optimisation. Reward initiatives linked to strategy or regulatory changes. Conduct scenario modelling, costing, and impact assessments for proposed changes. Compensation Support annual compensation cycles for allocated markets, including salary review and bonus planning. Review market benchmarking, analyse pay data, and recommend changes to maintain competitive reward positioning. Manage job evaluation, career frameworks, and internal pay structures. Partner with People and business leaders to advise on pay proposals, promotions, and organisational design changes. Benefits Partner with People Business Partners to review the benefit offering and contribute to the evolution of wellbeing, pension, and insurance offerings across the company. Performance & Incentives Support delivery and optimisation of bonus, sales incentive, and recognition programmes. Analyse performance related reward outcomes to ensure fairness and alignment with business goals. Compliance & Risk Management Ensure reward practices meet legal, tax, and regulatory requirements across global jurisdictions. Maintain strong governance standards, including pay equity, gender pay reporting, and audit compliance. Data, Insights & Reporting Produce data-driven reward insights to support decision-making. Analyse reward trends and recommend proactive enhancements. Translate complex analysis into clear, concise insights for senior stakeholders. Stakeholder Management Act as a trusted subject matter expert to People teams and senior leaders as appropriate. Train People Business Partners and People Managers on reward frameworks and processes. Collaborate with centres of excellence, finance, payroll, and global reward partners. Profile Looking for a candidate with A strong background in reward analysis / compensation & benefits within a multinational environment Strong experience within reward practices, new legislation and market trends ability to manage international & complex reward cycles Great stakeholder management and communication skills Strong data analysis, modelling & systems experience Attention to detail and a results-driven approach. Experience with relevant software and tools for reward management. Job Offer A competitive salary range 6 month position with opportunity to extend London based office with hybrid working Potential for professional growth within the Reward department Engagement in meaningful and impactful reward projects. If you are ready to take on a challenging yet rewarding role as a Senior Reward Analyst in the retail industry, we encourage you to apply today.
Performance Marketing Manager EMEA Uxbridge, London (Hybrid 3 days office based) Regular EMEA travel Occasional global travel Excellent benefits package We re recruiting a Performance Marketing Manager to join an international marketing team in a highly visible, regional role. This position plays a key part in shaping and driving performance marketing strategy across EMEA , working closely with local markets, regional stakeholders and agency partners to maximise commercial outcomes. This is a fast-paced, strategic role suited to someone who enjoys building frameworks, influencing stakeholders and improving performance at scale across multiple markets. The Role As Performance Marketing Manager, you will be responsible for defining best practice, setting performance frameworks and supporting local marketing and ecommerce teams to deliver strong results across paid media and performance channels. You ll work closely with regional marketing leadership, local market teams, customer experience, legal and media agency partners to ensure performance activity is optimised, compliant and commercially effective. About You You ll be an experienced performance or media marketing professional with a strong analytical mindset and the confidence to operate in a regional, stakeholder-heavy environment. Key experience and skills include: Minimum 5+ years experience in performance marketing, digital media or communications (client or agency side) Strong knowledge of the media and adtech landscape Experience managing agencies and working with international markets Confident working with data, budgets and performance reporting Hands-on experience across performance channels (SEM/SEA essential; paid social, SEO/AEO desirable) Familiarity with self-service platforms such as DV360 Strong Excel and data interpretation skills Excellent communication and presentation skills Comfortable influencing senior stakeholders and explaining technical concepts to non-technical audiences Industry certifications (e.g. Google Analytics, Meta Business Manager) are desirable but not essential. Key Responsibilities Own and evolve the performance marketing roadmap across EMEA, balancing short- and long-term objectives Analyse and report on conversion and performance metrics across multiple international websites Define and monitor KPIs for local markets and agency partners Guide best practice across SEM/SEA, paid social and other performance channels Optimise bid strategies by market, product range and maturity to maximise ROAS Identify and assess new platforms, tools and technologies Conduct competitor and market analysis to inform strategy and recommendations Support website performance audits and optimisation initiatives Co-own performance marketing budgets and advise on channel mix Support local markets through agency meetings, QBRs and campaign reviews Act as a regional stakeholder on cross-functional projects as required Why Apply? Regional EMEA role with real influence and visibility Opportunity to shape performance marketing frameworks at scale Collaborative international environment Hybrid working model Exposure to senior stakeholders and global projects
Mar 04, 2026
Full time
Performance Marketing Manager EMEA Uxbridge, London (Hybrid 3 days office based) Regular EMEA travel Occasional global travel Excellent benefits package We re recruiting a Performance Marketing Manager to join an international marketing team in a highly visible, regional role. This position plays a key part in shaping and driving performance marketing strategy across EMEA , working closely with local markets, regional stakeholders and agency partners to maximise commercial outcomes. This is a fast-paced, strategic role suited to someone who enjoys building frameworks, influencing stakeholders and improving performance at scale across multiple markets. The Role As Performance Marketing Manager, you will be responsible for defining best practice, setting performance frameworks and supporting local marketing and ecommerce teams to deliver strong results across paid media and performance channels. You ll work closely with regional marketing leadership, local market teams, customer experience, legal and media agency partners to ensure performance activity is optimised, compliant and commercially effective. About You You ll be an experienced performance or media marketing professional with a strong analytical mindset and the confidence to operate in a regional, stakeholder-heavy environment. Key experience and skills include: Minimum 5+ years experience in performance marketing, digital media or communications (client or agency side) Strong knowledge of the media and adtech landscape Experience managing agencies and working with international markets Confident working with data, budgets and performance reporting Hands-on experience across performance channels (SEM/SEA essential; paid social, SEO/AEO desirable) Familiarity with self-service platforms such as DV360 Strong Excel and data interpretation skills Excellent communication and presentation skills Comfortable influencing senior stakeholders and explaining technical concepts to non-technical audiences Industry certifications (e.g. Google Analytics, Meta Business Manager) are desirable but not essential. Key Responsibilities Own and evolve the performance marketing roadmap across EMEA, balancing short- and long-term objectives Analyse and report on conversion and performance metrics across multiple international websites Define and monitor KPIs for local markets and agency partners Guide best practice across SEM/SEA, paid social and other performance channels Optimise bid strategies by market, product range and maturity to maximise ROAS Identify and assess new platforms, tools and technologies Conduct competitor and market analysis to inform strategy and recommendations Support website performance audits and optimisation initiatives Co-own performance marketing budgets and advise on channel mix Support local markets through agency meetings, QBRs and campaign reviews Act as a regional stakeholder on cross-functional projects as required Why Apply? Regional EMEA role with real influence and visibility Opportunity to shape performance marketing frameworks at scale Collaborative international environment Hybrid working model Exposure to senior stakeholders and global projects
Hayley Dexis is looking for an experienced and forward?thinking HR Manager to join our busy HR Department based in Halesowen Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the HR Manager As the HR Manager , you ll join a growing team and play a central role in delivering an exceptional people experience. This is a high?impact position responsible for driving operational excellence, maintaining legislative compliance, and enabling a high?performance culture across the organisation. Reporting to the UK HR Director, you will lead key HR activities, oversee HR operations, and act as the go?to expert on HR processes, systems, and employment legislation. You will also have a small number of direct reports, with the opportunity to shape and influence our expanding HR function. What You ll Need to Succeed Ideally qualified to CIPD Level 5 or equivalent working experience. Proven HR management experience with strong complex ER case management skills. Ability to work confidently in a fast?paced environment and navigate ambiguity. Strong relationship?builder with a proactive, people?first mindset. Hands?on approach with the ability to roll up your sleeves and deliver. A collaborative team player who enjoys working across a growing HR function. Working hours: Office Based 5 days per week - no remote working available. Monday to Friday, working 40 hours per week. What we offer you : Highly competitive salary Non contractual bonus scheme 25 days annual leave (plus 8 bank holidays) In-house training. Company pension. Fun and inclusive working environment. Gift voucher incentives and opportunities to win quarterly recognition awards. Wellness initiatives, including Bike2Work and healthcare scheme. Free Life Assurance cover (x2 salary). Uniform and PPE provided if required. Excellent opportunities and career prospects are available. Key Responsibilities Performance & Culture Lead performance management processes and act as subject matter expert for managers and employees. Manage the implementation and ongoing optimisation of the company s new performance management system. Partner with managers to embed a culture of continuous feedback and high performance. HR Operations & Compliance Oversee day?to?day HR operations and lead HR projects to improve efficiency and service quality. Ensure HR practices and company procedures comply fully with UK employment legislation. Design and deliver engaging employment law training for managers. Conduct regular reviews of HR policies to ensure alignment with best practice and legal updates. Lead HR audits and address compliance notifications with timely and effective action. Ownership of the Right to Work and Visa Sponsorship/Applications process. Support 4 company payrolls Employee Relations & People Support Manage disciplinary, capability, and grievance cases, ensuring fair, consistent, and compliant outcomes. Act as mediator to support managers and employees in resolving conflict and fostering positive working relationships. Provide expert HR advice across the business, supporting decision?making and best practice. Data, Systems & Insights Monitor key HR metrics (attendance, absence, performance trends) and recommend proactive solutions. Develop HR reports, dashboards and data insights to support senior leadership. Serve as HRIS Lead, ensuring data accuracy and continuous improvement of digital HR services. The recruitment process Adverts will close on Sunday 15th March 2026 Candidates will be moved through the process as they apply, and offer will be made as soon as a suitable candidate has been found. We encourage you to apply early to avoid disappointment. Our process; Shortlisting throughout the advertising window Teams interview with our Talent Acquisition Partner. Final stage interview with the HR Director which may involve a presentation task. Finally We know sometimes you might feel that you don't meet the criteria or have a question about the role - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click apply now to become our HR Manager and join the team!
Mar 03, 2026
Full time
Hayley Dexis is looking for an experienced and forward?thinking HR Manager to join our busy HR Department based in Halesowen Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the HR Manager As the HR Manager , you ll join a growing team and play a central role in delivering an exceptional people experience. This is a high?impact position responsible for driving operational excellence, maintaining legislative compliance, and enabling a high?performance culture across the organisation. Reporting to the UK HR Director, you will lead key HR activities, oversee HR operations, and act as the go?to expert on HR processes, systems, and employment legislation. You will also have a small number of direct reports, with the opportunity to shape and influence our expanding HR function. What You ll Need to Succeed Ideally qualified to CIPD Level 5 or equivalent working experience. Proven HR management experience with strong complex ER case management skills. Ability to work confidently in a fast?paced environment and navigate ambiguity. Strong relationship?builder with a proactive, people?first mindset. Hands?on approach with the ability to roll up your sleeves and deliver. A collaborative team player who enjoys working across a growing HR function. Working hours: Office Based 5 days per week - no remote working available. Monday to Friday, working 40 hours per week. What we offer you : Highly competitive salary Non contractual bonus scheme 25 days annual leave (plus 8 bank holidays) In-house training. Company pension. Fun and inclusive working environment. Gift voucher incentives and opportunities to win quarterly recognition awards. Wellness initiatives, including Bike2Work and healthcare scheme. Free Life Assurance cover (x2 salary). Uniform and PPE provided if required. Excellent opportunities and career prospects are available. Key Responsibilities Performance & Culture Lead performance management processes and act as subject matter expert for managers and employees. Manage the implementation and ongoing optimisation of the company s new performance management system. Partner with managers to embed a culture of continuous feedback and high performance. HR Operations & Compliance Oversee day?to?day HR operations and lead HR projects to improve efficiency and service quality. Ensure HR practices and company procedures comply fully with UK employment legislation. Design and deliver engaging employment law training for managers. Conduct regular reviews of HR policies to ensure alignment with best practice and legal updates. Lead HR audits and address compliance notifications with timely and effective action. Ownership of the Right to Work and Visa Sponsorship/Applications process. Support 4 company payrolls Employee Relations & People Support Manage disciplinary, capability, and grievance cases, ensuring fair, consistent, and compliant outcomes. Act as mediator to support managers and employees in resolving conflict and fostering positive working relationships. Provide expert HR advice across the business, supporting decision?making and best practice. Data, Systems & Insights Monitor key HR metrics (attendance, absence, performance trends) and recommend proactive solutions. Develop HR reports, dashboards and data insights to support senior leadership. Serve as HRIS Lead, ensuring data accuracy and continuous improvement of digital HR services. The recruitment process Adverts will close on Sunday 15th March 2026 Candidates will be moved through the process as they apply, and offer will be made as soon as a suitable candidate has been found. We encourage you to apply early to avoid disappointment. Our process; Shortlisting throughout the advertising window Teams interview with our Talent Acquisition Partner. Final stage interview with the HR Director which may involve a presentation task. Finally We know sometimes you might feel that you don't meet the criteria or have a question about the role - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Click apply now to become our HR Manager and join the team!
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our teamas UK Head of Supply Chain Operations Job Function: Supply Chain & Procurement Location: Slough, GB, SL1 4TQ Work Flexibility: Onsite (Office/ Production) KARL STORZ is one of the world's leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations. Job Summary We are seeking an experienced Head of Supply Chain Operations to lead our end-to-end supply chain function in the United Kingdom, ensuring the reliable, compliant, and cost-effective availability of medical devices to customers. This is a senior managerial role with responsibility for planning, procurement, supplier management, inventory control, warehousing, logistics, and distribution. You will play a critical role in ensuring compliance with FDA, ISO 13485 and MDR requirements, while partnering closely with Quality, Regulatory, Finance and Commercial teams to support business growth. Your responsibilities will include: Strategic leadership & supply chain management Define and deliver the supply chain strategy aligned to business and regulatory requirements Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics) Develop and maintain effective business continuity and risk mitigation plans Demand, supply & planning Lead the S&OP / IBP process to align demand, supply and commercial priorities Improve forecast accuracy and supply planning to minimise shortages and obsolescence Ensure supply chain readiness for new product introductions and market expansion Inventory, warehousing & distribution Optimise inventory, safety stock and working capital Oversee warehousing, distribution and transport to ensure strong on-time delivery Ensure compliant handling of controlled medical devices and drive logistics efficiency Quality, compliance & risk Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations Maintain end-to-end traceability to support audits and post-market surveillance Identify and mitigate supply chain risks through dual sourcing and partnerships Financial performance & leadership Own supply chain budgets, forecasting and cost management Monitor and report KPIs including OTIF, COGS, forecast accuracy and logistics costs Build and lead a high-performing supply chain team with clear goals and succession plans Partner cross-functionally and represent the function in leadership forums, audits and customer engagements Qualifications and Experience: Bachelor's degree in Supply Chain, Engineering, Operations, Business or similar Master's degree or APICS/CPIM/CSCP certification preferred 10+ years' experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments 5+ years in a senior leadership role managing planning, procurement and logistics teams Strong experience working within FDA, ISO 13485 and MDR frameworks Proven success in S&OP/IBP, supplier leadership and supply chain optimisation Skills: Strategic, analytical and commercially minded Strong people leader with a track record of building high-performing teams Excellent stakeholder management, communication and negotiation skills Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools Calm under pressure, highly organised and solutions-focused Job Types: Full time/ Permanent Schedule: 35 hour shift Monday-Friday Work Location: Office based in Slough 34 days holiday (inclusive of public holidays) Private Medical Medical cash back scheme Company sick pay Life Assurance Critical illness and income protection (service requirements apply)
Mar 02, 2026
Full time
At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients' lives every day. Get to know us and join our teamas UK Head of Supply Chain Operations Job Function: Supply Chain & Procurement Location: Slough, GB, SL1 4TQ Work Flexibility: Onsite (Office/ Production) KARL STORZ is one of the world's leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices. The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations. Job Summary We are seeking an experienced Head of Supply Chain Operations to lead our end-to-end supply chain function in the United Kingdom, ensuring the reliable, compliant, and cost-effective availability of medical devices to customers. This is a senior managerial role with responsibility for planning, procurement, supplier management, inventory control, warehousing, logistics, and distribution. You will play a critical role in ensuring compliance with FDA, ISO 13485 and MDR requirements, while partnering closely with Quality, Regulatory, Finance and Commercial teams to support business growth. Your responsibilities will include: Strategic leadership & supply chain management Define and deliver the supply chain strategy aligned to business and regulatory requirements Drive continuous improvement, resilience and digital transformation (ERP, WMS, APS, analytics) Develop and maintain effective business continuity and risk mitigation plans Demand, supply & planning Lead the S&OP / IBP process to align demand, supply and commercial priorities Improve forecast accuracy and supply planning to minimise shortages and obsolescence Ensure supply chain readiness for new product introductions and market expansion Inventory, warehousing & distribution Optimise inventory, safety stock and working capital Oversee warehousing, distribution and transport to ensure strong on-time delivery Ensure compliant handling of controlled medical devices and drive logistics efficiency Quality, compliance & risk Ensure compliance with FDA/QSR, ISO 13485, MDR and related regulations Maintain end-to-end traceability to support audits and post-market surveillance Identify and mitigate supply chain risks through dual sourcing and partnerships Financial performance & leadership Own supply chain budgets, forecasting and cost management Monitor and report KPIs including OTIF, COGS, forecast accuracy and logistics costs Build and lead a high-performing supply chain team with clear goals and succession plans Partner cross-functionally and represent the function in leadership forums, audits and customer engagements Qualifications and Experience: Bachelor's degree in Supply Chain, Engineering, Operations, Business or similar Master's degree or APICS/CPIM/CSCP certification preferred 10+ years' experience in supply chain operations, ideally within medical devices, pharmaceuticals or other regulated environments 5+ years in a senior leadership role managing planning, procurement and logistics teams Strong experience working within FDA, ISO 13485 and MDR frameworks Proven success in S&OP/IBP, supplier leadership and supply chain optimisation Skills: Strategic, analytical and commercially minded Strong people leader with a track record of building high-performing teams Excellent stakeholder management, communication and negotiation skills Deep knowledge of ERP systems (e.g. SAP S/4HANA), WMS and analytics tools Calm under pressure, highly organised and solutions-focused Job Types: Full time/ Permanent Schedule: 35 hour shift Monday-Friday Work Location: Office based in Slough 34 days holiday (inclusive of public holidays) Private Medical Medical cash back scheme Company sick pay Life Assurance Critical illness and income protection (service requirements apply)
Orean Personal Care Limited
Cleckheaton, Yorkshire
The Head of Production leads and directs all Production and Engineering operations, ensuring safe, compliant, efficient, and cost-effective manufacture in line with Orean's growth strategy. Location Cleckheaton, BD19 4TT Job type Permanent Reporting to Global Operations Director The Head of Production leads and directs all Production and Engineering operations, ensuring safe, compliant, efficient and cost-effective manufacture in line with Orean's growth strategy. The role is accountable for delivering operational excellence, OTIF performance, quality compliance, labour efficiency and continuous improvement, whilst developing a high-performing Production and Engineering leadership team capable of supporting Orean's UK and US growth ambitions. The Responsibilities. Operational Leadership & Performance Lead, manage and develop all Production and Engineering teams to deliver operational excellence and financial performance. Own delivery of the daily, weekly and monthly production plan, ensuring all orders are delivered On Time In Full (OTIF). Ensure the site has the capacity, capability and resilience to meet current and future business requirements. Drive a high-performance culture focused on safety, quality, output, efficiency and continuous improvement. Quality, Compliance & Safety Ensure all operations comply with: Health & Safety legislation GMP Hygiene and housekeeping standards Quality management systems All Orean policies and approved codes of practice Maintain audit-ready standards at all times (customer, ISO, regulatory). Ensure all employees, contractors and visitors comply with site standards. Resource & Cost Management Optimise utilisation of all labour, machinery and materials to maximise output and minimise waste. Own delivery of Labour as % of Revenue targets through: Line efficiency management Run-rate optimisation Wash-out time reduction Labour deployment and shift optimisation Immediate escalation of inefficiencies Own reporting and reduction of: Cost of quality Cost of rework Process losses Yield variance People & Capability Development Build a strong leadership structure across Production and Engineering with: Clear accountability Development plans Succession planning Identify training needs and ensure delivery of structured training programmes aligned to the Orean Academy. Lead performance management, including: 1:2:1s Objectives & KPIs PIPs and disciplinary where required Engineering, Projects & Continuous Improvement Lead delivery of production and engineering projects in line with business cases, budgets, timelines and ROI. Output & capacity Changeover reduction Yield improvement Reliability & uptime Automation & process optimisation Stakeholder & Strategic Leadership Work cross-functionally with Planning, Quality, R&D, Supply Chain, Finance and Commercial. Act as a senior operational leader within the SMT. Support long-term capacity, capex and growth planning. The Skills. 5 years' experience in a fast-moving consumer goods environment, preferably in the food, personal care or pharmaceutical industry. Proven experience in people management and process improvements. Computer literate, with the ability to compile Excel spreadsheets and Word reports. Experienced in implementing procedures and work instructions in line with IS09001. Experienced in training staff and maintaining training records. Soft Skills: The ability to communicate effectively at all levels on an internal and external basis, whilst using highly developed analytical, observational and managerial skills in a highly demanding role. Why Join OREAN? By joining as the Head of Production, you'll become part of a team committed to manufacturing excellence, product safety and continuous improvement. You'll benefit from working for a values-led employer that offers a supportive workplace culture, growth opportunities, and a meaningful role in ensuring high-quality standards for our products. For more about our company culture and values, check out our Careers and About Us pages. We are committed to equality of opportunity for all staff, and we encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships.
Mar 02, 2026
Full time
The Head of Production leads and directs all Production and Engineering operations, ensuring safe, compliant, efficient, and cost-effective manufacture in line with Orean's growth strategy. Location Cleckheaton, BD19 4TT Job type Permanent Reporting to Global Operations Director The Head of Production leads and directs all Production and Engineering operations, ensuring safe, compliant, efficient and cost-effective manufacture in line with Orean's growth strategy. The role is accountable for delivering operational excellence, OTIF performance, quality compliance, labour efficiency and continuous improvement, whilst developing a high-performing Production and Engineering leadership team capable of supporting Orean's UK and US growth ambitions. The Responsibilities. Operational Leadership & Performance Lead, manage and develop all Production and Engineering teams to deliver operational excellence and financial performance. Own delivery of the daily, weekly and monthly production plan, ensuring all orders are delivered On Time In Full (OTIF). Ensure the site has the capacity, capability and resilience to meet current and future business requirements. Drive a high-performance culture focused on safety, quality, output, efficiency and continuous improvement. Quality, Compliance & Safety Ensure all operations comply with: Health & Safety legislation GMP Hygiene and housekeeping standards Quality management systems All Orean policies and approved codes of practice Maintain audit-ready standards at all times (customer, ISO, regulatory). Ensure all employees, contractors and visitors comply with site standards. Resource & Cost Management Optimise utilisation of all labour, machinery and materials to maximise output and minimise waste. Own delivery of Labour as % of Revenue targets through: Line efficiency management Run-rate optimisation Wash-out time reduction Labour deployment and shift optimisation Immediate escalation of inefficiencies Own reporting and reduction of: Cost of quality Cost of rework Process losses Yield variance People & Capability Development Build a strong leadership structure across Production and Engineering with: Clear accountability Development plans Succession planning Identify training needs and ensure delivery of structured training programmes aligned to the Orean Academy. Lead performance management, including: 1:2:1s Objectives & KPIs PIPs and disciplinary where required Engineering, Projects & Continuous Improvement Lead delivery of production and engineering projects in line with business cases, budgets, timelines and ROI. Output & capacity Changeover reduction Yield improvement Reliability & uptime Automation & process optimisation Stakeholder & Strategic Leadership Work cross-functionally with Planning, Quality, R&D, Supply Chain, Finance and Commercial. Act as a senior operational leader within the SMT. Support long-term capacity, capex and growth planning. The Skills. 5 years' experience in a fast-moving consumer goods environment, preferably in the food, personal care or pharmaceutical industry. Proven experience in people management and process improvements. Computer literate, with the ability to compile Excel spreadsheets and Word reports. Experienced in implementing procedures and work instructions in line with IS09001. Experienced in training staff and maintaining training records. Soft Skills: The ability to communicate effectively at all levels on an internal and external basis, whilst using highly developed analytical, observational and managerial skills in a highly demanding role. Why Join OREAN? By joining as the Head of Production, you'll become part of a team committed to manufacturing excellence, product safety and continuous improvement. You'll benefit from working for a values-led employer that offers a supportive workplace culture, growth opportunities, and a meaningful role in ensuring high-quality standards for our products. For more about our company culture and values, check out our Careers and About Us pages. We are committed to equality of opportunity for all staff, and we encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships.
Crop Manager - Arable & Fresh Produce Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and driven crop production professional with a passion for sustainable farming systems? Do you thrive taking ownership of cropping programmes, leading field teams, and delivering high-quality fresh produce? Are you looking to progress your career within a progressive farming business? Location of the Job Doncaster Salary & Benefits Package Up to £50K plus accommodation allowance and company vehicle Permanent, full-time position Seasonal peak June-October; additional hours as required Professional training and development supported Additional Information This role would suit an experienced Crop Manager, Assistant Farm Manager, or Senior Farm Supervisor with a strong background in fresh produce or arable systems, people management, and modern field operations. About the Company Our client is a leading UK farming business producing high-quality organic and conventional cereals and vegetables for major retailers and wholesalers. The enterprise is committed to sustainable agriculture, environmental stewardship, and meeting strict organic, environmental, and customer standards. Continued investment supports innovation, compliance, and long-term resilience. Crop Manager - The Job Role Details You will take responsibility for the planning, coordination, and delivery of crop production activities across the farming operation. Working closely with senior management, agronomists, and compliance teams, you will lead cropping programmes from planning and establishment through to harvest, ensuring optimum yield, quality, and efficiency. Key Responsibilities Lead the development and implementation of annual cropping plans including rotations, field selection, planting schedules, and variety selection Take full responsibility for crop establishment, growth monitoring, and yield optimisation Monitor plant health, soil conditions, pests, and diseases, ensuring timely and effective intervention Oversee irrigation, nutrient management, planting, mechanical weeding, and field operations Coordinate harvest scheduling to meet production targets and customer specifications Conduct regular crop walking, yield forecasting, and pre-harvest quality assessments Manage and lead permanent and seasonal field teams Plan labour requirements in line with seasonal demand Maintain accurate field records, crop diaries, spray records, and harvest data Ensure compliance with organic, environmental, and customer audit standards Contribute to risk assessments, SOP development, and continuous improvement initiatives Ensure all operations comply with health, safety, and environmental legislation Ideal Candidate Skills & Qualifications Strong background in crop production, ideally within brassicas or fresh produce Proven experience managing cropping programmes and field operations Ability to lead, motivate, and coordinate teams effectively Well organised with strong analytical and problem-solving skills Competent with farm machinery, field operations, and modern agricultural technologies Strong communicator, including working effectively with non-English speaking teams Full UK driving licence Applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification. Desirable PA1/PA2 or relevant operator certificates Knowledge of organic farming systems, IPM, and soil health principles Experience with harvest planning and fresh produce supply chains BASIS or FACTS qualifications (or willingness to work towards them) Working Hours Full-time. Peak periods between June and October may require extended hours. How to Apply Please click on the "apply now" button. Additional Requirements Applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the job.
Mar 02, 2026
Full time
Crop Manager - Arable & Fresh Produce Production This role is not eligible for UK Visa Sponsorship - the successful applicant must have existing Right to Work in the UK. Are you an experienced and driven crop production professional with a passion for sustainable farming systems? Do you thrive taking ownership of cropping programmes, leading field teams, and delivering high-quality fresh produce? Are you looking to progress your career within a progressive farming business? Location of the Job Doncaster Salary & Benefits Package Up to £50K plus accommodation allowance and company vehicle Permanent, full-time position Seasonal peak June-October; additional hours as required Professional training and development supported Additional Information This role would suit an experienced Crop Manager, Assistant Farm Manager, or Senior Farm Supervisor with a strong background in fresh produce or arable systems, people management, and modern field operations. About the Company Our client is a leading UK farming business producing high-quality organic and conventional cereals and vegetables for major retailers and wholesalers. The enterprise is committed to sustainable agriculture, environmental stewardship, and meeting strict organic, environmental, and customer standards. Continued investment supports innovation, compliance, and long-term resilience. Crop Manager - The Job Role Details You will take responsibility for the planning, coordination, and delivery of crop production activities across the farming operation. Working closely with senior management, agronomists, and compliance teams, you will lead cropping programmes from planning and establishment through to harvest, ensuring optimum yield, quality, and efficiency. Key Responsibilities Lead the development and implementation of annual cropping plans including rotations, field selection, planting schedules, and variety selection Take full responsibility for crop establishment, growth monitoring, and yield optimisation Monitor plant health, soil conditions, pests, and diseases, ensuring timely and effective intervention Oversee irrigation, nutrient management, planting, mechanical weeding, and field operations Coordinate harvest scheduling to meet production targets and customer specifications Conduct regular crop walking, yield forecasting, and pre-harvest quality assessments Manage and lead permanent and seasonal field teams Plan labour requirements in line with seasonal demand Maintain accurate field records, crop diaries, spray records, and harvest data Ensure compliance with organic, environmental, and customer audit standards Contribute to risk assessments, SOP development, and continuous improvement initiatives Ensure all operations comply with health, safety, and environmental legislation Ideal Candidate Skills & Qualifications Strong background in crop production, ideally within brassicas or fresh produce Proven experience managing cropping programmes and field operations Ability to lead, motivate, and coordinate teams effectively Well organised with strong analytical and problem-solving skills Competent with farm machinery, field operations, and modern agricultural technologies Strong communicator, including working effectively with non-English speaking teams Full UK driving licence Applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification. Desirable PA1/PA2 or relevant operator certificates Knowledge of organic farming systems, IPM, and soil health principles Experience with harvest planning and fresh produce supply chains BASIS or FACTS qualifications (or willingness to work towards them) Working Hours Full-time. Peak periods between June and October may require extended hours. How to Apply Please click on the "apply now" button. Additional Requirements Applicants must hold an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the job.
ABOUT THE ROLE We're looking for an experienced Business Director to join our media planning and strategy team on a fixed-term contract to cover maternity leave. This is a senior client leadership role where you'll take commercial and strategic ownership of two high-profile accounts, working as an embedded partner to drive their growth and deliver exceptional results. You'll lead all aspects of the client relationship - from strategic counsel and commercial management to team leadership and agency coordination. Reporting to the Head of Planning and working closely with our CIO and MD, you'll be responsible for the client performance, strategic direction, and day to day excellence of these accounts. This is an opportunity to step into a genuine client leadership role within a fast-growing independent agency, where your impact will be visible and your expertise valued. KEY RESPONSIBILITIES Client Leadership & Strategic Partnership Act as the primary senior client lead and strategic partner, working as an extension of the client's leadership team Spend regular time embedded in the client's office, building deep, trusted relationships at senior levels Lead regular one to one meetings with C suite and senior stakeholders to manage priorities, performance, and partnership health Provide proactive strategic counsel, translating business challenges into media solutions Challenge briefs constructively and educate clients on market trends, innovations, and opportunities Own all senior client communications, ensuring clarity, confidence, and strategic thinking at all times Champion Walk In's point of view and represent the agency as a thought leader in the market (as and when applicable) Commercial Ownership Own the commercial performance and P&L for your accounts, including revenue growth Lead client forecasting, ensuring accuracy and financial governance Drive commercial conversations with clients Identify and convert upsell opportunities, expanding scope and deepening client investment Maintain commercial alignment between client expectations and agency delivery capabilities Report on financial performance and business health to senior leadership Strategy & Planning Excellence Design and deliver impactful, effective communications strategies that align to client business objectives Lead strategic planning across the full media ecosystem - paid, earned, and owned - ensuring integration and coherence Ensure all strategies are insight led, data driven, measurable, and translated clearly into activation plans Own monthly, quarterly and annual strategic reviews, providing clear senior level narrative on performance, learnings, and forward priorities Lead econometric reviews and effectiveness analyses, translating insights into actionable recommendations that drive performance Champion test and learn programmes and innovation, bringing proactive thinking and future focused solutions to clients Integrated Agency Leadership Lead communications and coordination across all agency partners, acting as the senior point of contact Establish aligned ways of working, clear roles and responsibilities, and strong cross agency collaboration Act as the escalation point for issues, proactively resolving challenges to maintain momentum and trust Oversee end to end delivery across communications planning, activation, and ongoing optimisation Lead responses to briefs and RFPs, coordinating input from investment, specialist, and partner teams Own audit processes and responses, ensuring robust preparation, clear storytelling, and strong outcomes New Business & Growth Lead pitch processes and contribute to credentials presentations, representing Walk In's strategic capabilities Identify and develop new business opportunities within existing accounts and the broader market Support the agency's new business strategy and act as an ambassador for Walk In in industry forums and events Share case studies, learnings, and best practices to strengthen Walk In's market position Team Leadership & Development Line manage two Senior Account Managers and provide oversight of Account Executives across both clients Manage workflow, resource allocation, and team performance to deliver collective goals Mentor and develop direct reports, providing regular feedback, coaching, and career development support Create learning opportunities and share knowledge openly across the team Support recruitment and onboarding of new team members Lead by example, demonstrating excellence in client service, strategic thinking, and commercial acumen Champion Walk In's values and foster a collaborative, solution focused team culture The Head of Planning will support your development through regular 1:1s, providing guidance on client work, team management, and your personal career progression. ABOUT YOU & YOUR EXPERIENCE Essential: Proven track record as a trusted senior partner and strategic advisor to clients, with demonstrable impact on business outcomes Expert in designing impactful, effective communications strategies across the full media ecosystem (paid, earned, owned) Deep planning experience across online and offline channels, with strong knowledge of planning tools (Nielsen, YouGov, TGI, etc.) Commercial acumen with experience owning client P&Ls, managing profitability, and leading pricing/contract negotiations Strong leadership and people management skills, with experience line managing and developing account teams Excellent communicator with the ability to present complex strategies clearly and influence senior stakeholders Subject matter expertise in media planning and a genuine passion for teaching and developing junior talent Proven ability to build strong, embedded relationships both internally and with clients Experience leading pitches and contributing to new business development Comfortable working in a fast paced, entrepreneurial environment with multiple priorities We'd love if you also had: A collaborative mentality and passion for bringing people together across teams and agencies Specific interest in working within a fast growing, independent agency with an entrepreneurial spirit Tenacious by nature, with a track record of creating new ideas for clients and contributing to agency growth Experience working with econometric modelling and effectiveness measurement Knowledge of the latest innovations in media, technology, and marketing A point of view on the future of media and communications planning INTERVIEW PROCESS For this role, there are at least three rounds to the interview process: Stage 1: Initial Interview An initial fact finding conversation reviewing core competencies, your experience, and what you can bring to the role. To be held over Teams with the Head of Planning. Stage 2: Strategy Presentation A presentation responding to a brief, demonstrating your strategic thinking, planning expertise, and presentation skills. To be held in person at our Covent Garden office with the Head of Planning and MD. Stage 3: Final Interview A meeting with our CEO and CIO to discuss your fit with Walk In's culture, values, and strategic direction. If we require you to meet anyone else in the team, we will let you know during the process. ABOUT US Walk In Media's mission is to deliver long term, sustainable growth for brands by bringing together all marketing activity into one connected ecosystem. We work closely with our clients for an integrated approach to their commercial success. We're a full service media agency offering brands the service, transparency, agility and breakthrough thinking of an independent agency, yet with the full specialist capabilities and global scale of a network agency (we're part of MSQ Group). At Walk In Media, we plan for outcomes We're a full service media agency, offering the agile fast response of an independent but with backing from the MSQ network which means we have access to a wide range of specialist services from Creative to PR to Data. The fact we operate as an independent means that not only do we deliver fast, responsive service, we also design the strategy & plans for the required business outcome, choosing the channels and partners exclusively on what's best for the client outcome, and not our bottom line. Helping small medium sized businesses scale quickly is what gets us out of bed each day. We enjoy the fast pace, the challenge of things never done before and using our expertise to help our clients' businesses grow. We believe brand and performance go hand in hand, so whilst we might look for outcomes in the short term, we'll always be planning for long term growth too. Alongside paid, we understand that the whole comms ecosystem has to work together as a well oiled machine to get the best results. We will happily advise clients when they need us, and also when they don't, guiding them as to where else in the ecosystem they should focus their attention. What does our best work look like? We plan for outcomes. Planning for an outcome is at the heart of what we do, starting with the objective and devising the best solution to reach that goal. Whatever capacity you come to us in, small brief or large . click apply for full job details
Mar 01, 2026
Full time
ABOUT THE ROLE We're looking for an experienced Business Director to join our media planning and strategy team on a fixed-term contract to cover maternity leave. This is a senior client leadership role where you'll take commercial and strategic ownership of two high-profile accounts, working as an embedded partner to drive their growth and deliver exceptional results. You'll lead all aspects of the client relationship - from strategic counsel and commercial management to team leadership and agency coordination. Reporting to the Head of Planning and working closely with our CIO and MD, you'll be responsible for the client performance, strategic direction, and day to day excellence of these accounts. This is an opportunity to step into a genuine client leadership role within a fast-growing independent agency, where your impact will be visible and your expertise valued. KEY RESPONSIBILITIES Client Leadership & Strategic Partnership Act as the primary senior client lead and strategic partner, working as an extension of the client's leadership team Spend regular time embedded in the client's office, building deep, trusted relationships at senior levels Lead regular one to one meetings with C suite and senior stakeholders to manage priorities, performance, and partnership health Provide proactive strategic counsel, translating business challenges into media solutions Challenge briefs constructively and educate clients on market trends, innovations, and opportunities Own all senior client communications, ensuring clarity, confidence, and strategic thinking at all times Champion Walk In's point of view and represent the agency as a thought leader in the market (as and when applicable) Commercial Ownership Own the commercial performance and P&L for your accounts, including revenue growth Lead client forecasting, ensuring accuracy and financial governance Drive commercial conversations with clients Identify and convert upsell opportunities, expanding scope and deepening client investment Maintain commercial alignment between client expectations and agency delivery capabilities Report on financial performance and business health to senior leadership Strategy & Planning Excellence Design and deliver impactful, effective communications strategies that align to client business objectives Lead strategic planning across the full media ecosystem - paid, earned, and owned - ensuring integration and coherence Ensure all strategies are insight led, data driven, measurable, and translated clearly into activation plans Own monthly, quarterly and annual strategic reviews, providing clear senior level narrative on performance, learnings, and forward priorities Lead econometric reviews and effectiveness analyses, translating insights into actionable recommendations that drive performance Champion test and learn programmes and innovation, bringing proactive thinking and future focused solutions to clients Integrated Agency Leadership Lead communications and coordination across all agency partners, acting as the senior point of contact Establish aligned ways of working, clear roles and responsibilities, and strong cross agency collaboration Act as the escalation point for issues, proactively resolving challenges to maintain momentum and trust Oversee end to end delivery across communications planning, activation, and ongoing optimisation Lead responses to briefs and RFPs, coordinating input from investment, specialist, and partner teams Own audit processes and responses, ensuring robust preparation, clear storytelling, and strong outcomes New Business & Growth Lead pitch processes and contribute to credentials presentations, representing Walk In's strategic capabilities Identify and develop new business opportunities within existing accounts and the broader market Support the agency's new business strategy and act as an ambassador for Walk In in industry forums and events Share case studies, learnings, and best practices to strengthen Walk In's market position Team Leadership & Development Line manage two Senior Account Managers and provide oversight of Account Executives across both clients Manage workflow, resource allocation, and team performance to deliver collective goals Mentor and develop direct reports, providing regular feedback, coaching, and career development support Create learning opportunities and share knowledge openly across the team Support recruitment and onboarding of new team members Lead by example, demonstrating excellence in client service, strategic thinking, and commercial acumen Champion Walk In's values and foster a collaborative, solution focused team culture The Head of Planning will support your development through regular 1:1s, providing guidance on client work, team management, and your personal career progression. ABOUT YOU & YOUR EXPERIENCE Essential: Proven track record as a trusted senior partner and strategic advisor to clients, with demonstrable impact on business outcomes Expert in designing impactful, effective communications strategies across the full media ecosystem (paid, earned, owned) Deep planning experience across online and offline channels, with strong knowledge of planning tools (Nielsen, YouGov, TGI, etc.) Commercial acumen with experience owning client P&Ls, managing profitability, and leading pricing/contract negotiations Strong leadership and people management skills, with experience line managing and developing account teams Excellent communicator with the ability to present complex strategies clearly and influence senior stakeholders Subject matter expertise in media planning and a genuine passion for teaching and developing junior talent Proven ability to build strong, embedded relationships both internally and with clients Experience leading pitches and contributing to new business development Comfortable working in a fast paced, entrepreneurial environment with multiple priorities We'd love if you also had: A collaborative mentality and passion for bringing people together across teams and agencies Specific interest in working within a fast growing, independent agency with an entrepreneurial spirit Tenacious by nature, with a track record of creating new ideas for clients and contributing to agency growth Experience working with econometric modelling and effectiveness measurement Knowledge of the latest innovations in media, technology, and marketing A point of view on the future of media and communications planning INTERVIEW PROCESS For this role, there are at least three rounds to the interview process: Stage 1: Initial Interview An initial fact finding conversation reviewing core competencies, your experience, and what you can bring to the role. To be held over Teams with the Head of Planning. Stage 2: Strategy Presentation A presentation responding to a brief, demonstrating your strategic thinking, planning expertise, and presentation skills. To be held in person at our Covent Garden office with the Head of Planning and MD. Stage 3: Final Interview A meeting with our CEO and CIO to discuss your fit with Walk In's culture, values, and strategic direction. If we require you to meet anyone else in the team, we will let you know during the process. ABOUT US Walk In Media's mission is to deliver long term, sustainable growth for brands by bringing together all marketing activity into one connected ecosystem. We work closely with our clients for an integrated approach to their commercial success. We're a full service media agency offering brands the service, transparency, agility and breakthrough thinking of an independent agency, yet with the full specialist capabilities and global scale of a network agency (we're part of MSQ Group). At Walk In Media, we plan for outcomes We're a full service media agency, offering the agile fast response of an independent but with backing from the MSQ network which means we have access to a wide range of specialist services from Creative to PR to Data. The fact we operate as an independent means that not only do we deliver fast, responsive service, we also design the strategy & plans for the required business outcome, choosing the channels and partners exclusively on what's best for the client outcome, and not our bottom line. Helping small medium sized businesses scale quickly is what gets us out of bed each day. We enjoy the fast pace, the challenge of things never done before and using our expertise to help our clients' businesses grow. We believe brand and performance go hand in hand, so whilst we might look for outcomes in the short term, we'll always be planning for long term growth too. Alongside paid, we understand that the whole comms ecosystem has to work together as a well oiled machine to get the best results. We will happily advise clients when they need us, and also when they don't, guiding them as to where else in the ecosystem they should focus their attention. What does our best work look like? We plan for outcomes. Planning for an outcome is at the heart of what we do, starting with the objective and devising the best solution to reach that goal. Whatever capacity you come to us in, small brief or large . click apply for full job details
About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes to maximise appointment setting and conversion rates. Monitor enquiry KPIs including response time, show rate and sales performance. Stock Management & Optimisation Maintain accurate oversight of all new and used vehicle stock. Monitor stock status including ordered, in-transit, prepared, displayed and sold units. Manage stock ageing and implement strategies to optimise turn and margin. Conduct regular stock audits to ensure system accuracy. Coordinate vehicle sourcing and inter-site transfers where required. Sales & Operational Alignment Work closely with the Sales Manager to ensure stock mix aligns with enquiry trends and market demand. Support pricing strategy reviews based on performance and competitor analysis. Liaise with logistics, preparation and marketing teams to ensure vehicles are ready and correctly advertised. Leadership & Performance Management Lead and develop the enquiry handling function. Set and monitor clear KPIs for response, conversion and stock accuracy. Provide reporting to senior management on stock performance and enquiry conversion metrics. Identify opportunities for process improvement and operational efficiency. Compliance & Systems Ensure accurate CRM and DMS data management. Maintain compliance with FCA regulations, GDPR and internal policies. Uphold brand standards in all customer interactions and operational processes. About you Proven experience in automotive retail, stock control, or enquiry management. Strong leadership and team management capability. Analytical mindset with experience interpreting sales and stock data. Excellent organisational skills and attention to detail. Proficiency in CRM/DMS systems and Microsoft Office. Customer-focused with a commitment to delivering a premium experience. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Feb 28, 2026
Full time
About the Role We are seeking a driven, highly organised and commercially focused Stock and Enquiry Manager to oversee both vehicle inventory management and sales enquiry performance at Mercedes-Benz of Watford. This dual-responsibility role is pivotal in ensuring seamless alignment between vehicle availability and customer demand. You will manage all inbound sales enquiries while maintaining accurate, optimised stock levels to maximise conversion, profitability and customer satisfaction. The role requires strong leadership, attention to detail and the ability to perform in a fast-paced premium retail environment. Key Responsibilities Enquiry Management & Conversion Oversee all inbound and outbound sales enquiries across phone, email, website and third-party platforms. Ensure rapid response times and professional communication aligned with brand standards. Qualify and allocate leads effectively to the sales team. Implement structured follow-up processes to maximise appointment setting and conversion rates. Monitor enquiry KPIs including response time, show rate and sales performance. Stock Management & Optimisation Maintain accurate oversight of all new and used vehicle stock. Monitor stock status including ordered, in-transit, prepared, displayed and sold units. Manage stock ageing and implement strategies to optimise turn and margin. Conduct regular stock audits to ensure system accuracy. Coordinate vehicle sourcing and inter-site transfers where required. Sales & Operational Alignment Work closely with the Sales Manager to ensure stock mix aligns with enquiry trends and market demand. Support pricing strategy reviews based on performance and competitor analysis. Liaise with logistics, preparation and marketing teams to ensure vehicles are ready and correctly advertised. Leadership & Performance Management Lead and develop the enquiry handling function. Set and monitor clear KPIs for response, conversion and stock accuracy. Provide reporting to senior management on stock performance and enquiry conversion metrics. Identify opportunities for process improvement and operational efficiency. Compliance & Systems Ensure accurate CRM and DMS data management. Maintain compliance with FCA regulations, GDPR and internal policies. Uphold brand standards in all customer interactions and operational processes. About you Proven experience in automotive retail, stock control, or enquiry management. Strong leadership and team management capability. Analytical mindset with experience interpreting sales and stock data. Excellent organisational skills and attention to detail. Proficiency in CRM/DMS systems and Microsoft Office. Customer-focused with a commitment to delivering a premium experience. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Unity Advisory is a challenger advisory firm. Unity Advisory is a pure play, experience led CFO advisory firm providing integrated finance, commercial, tax and deals support. We are free from audit conflicts and AI enabled by design, combining deep technical expertise with automation, analytics and AI built into the delivery of every engagement. We are building an alternative to traditional advisory firms, focused on clarity over complexity, outcomes over hours, and practical advice delivered at pace for CFOs making high consequence decisions. The Role As a Senior Manager, you will lead complex, cross functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end to end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Feb 28, 2026
Full time
Unity Advisory is a challenger advisory firm. Unity Advisory is a pure play, experience led CFO advisory firm providing integrated finance, commercial, tax and deals support. We are free from audit conflicts and AI enabled by design, combining deep technical expertise with automation, analytics and AI built into the delivery of every engagement. We are building an alternative to traditional advisory firms, focused on clarity over complexity, outcomes over hours, and practical advice delivered at pace for CFOs making high consequence decisions. The Role As a Senior Manager, you will lead complex, cross functional projects that reshape how clients generate growth, engage customers, and unlock efficiency offering exception front office consulting services. You will own major workstreams end to end, manage senior client relationships, and play a critical role in developing Unity's consulting propositions. Responsibilities Lead large scale transformation projects focused on revenue growth, CX enhancement, and cost optimisation. Partner with clients on platform business model pivots, ecosystem strategy, and customer centric operating models. Oversee design and delivery of advanced analytics, AI, and automation solutions. Manage and coach multi disciplinary teams, ensuring high performance and development. Drive alignment of KPIs across functions to break down silos and enable outcome based collaboration. Actively contribute to business development, including proposal leadership, client pitches, and thought leadership. Develop reusable assets, playbooks, and IP for Unity's commercial consulting offering. Qualifications 8-12+ years' experience in consulting or senior commercial roles. Track record of leading complex transformation programs with measurable outcomes. Strong expertise in customer strategy, pricing, sales, or operating model transformation. Experience with digital platforms, AI, or emerging tech in commercial contexts. Demonstrated leadership skills and ability to influence senior stakeholders. Additional Information At Unity Advisory, we are committed to providing an inclusive and accessible recruitment process. In line with the Equality Act 2010, we will accommodate any suitable candidate requiring assistance to attend or conduct an interview. If you need any adjustments or support, please let us know when either scheduling your interview or in your application cover letter. We are dedicated to ensuring that everyone has an equal opportunity to succeed and are here to support you throughout the process. PLEASE BE ADVISED THAT WE DO NOT ACCEPT ANY UNSOLICITED CVS FROM THIRD PARTIES
Data Manager - Birmingham (hybrid) 70,000 PA Opportunity for a Data Manager to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining at a particularly exciting time for the business. Reporting directly to the Head of IT, you'll be responsible for establishing and leading an enterprise-wide data management capability within a regulated, operationally complex environment. This is a key role responsible for ensuring organisational data is accurate, trusted, secure and fit for operational, regulatory and strategic decision-making, spanning data strategy, governance, architecture, engineering, reporting and analytics. Key Responsibilities: Build and deliver an enterprise data strategy, aligned to business objectives and measurable outcomes Establish robust data governance, ownership, standards, quality controls and prioritisation Lead the development of target data architecture, including warehousing, modelling, integrations and pipelines Oversee data integrity, security, availability and compliance (including GDPR / Data Protection) Manage delivery through internal teams and external partners, including procurement and supplier management Recruit and lead a small team (up to 3 data engineers / BI analysts) over time Work closely with stakeholders to deliver timely, accurate reporting and actionable insights Drive continuous improvement through data quality metrics, audits and process optimisation Skills & Experience: Strong experience in enterprise data management, governance and architecture Excellent knowledge of Microsoft data platforms (Power Platform, Microsoft Fabric, Azure data technologies) Confident communicator able to translate complex data concepts for senior/non-technical stakeholders Experience in regulated, asset-intensive or safety-critical sectors Salary up to 70,000 PA The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
Feb 27, 2026
Full time
Data Manager - Birmingham (hybrid) 70,000 PA Opportunity for a Data Manager to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining at a particularly exciting time for the business. Reporting directly to the Head of IT, you'll be responsible for establishing and leading an enterprise-wide data management capability within a regulated, operationally complex environment. This is a key role responsible for ensuring organisational data is accurate, trusted, secure and fit for operational, regulatory and strategic decision-making, spanning data strategy, governance, architecture, engineering, reporting and analytics. Key Responsibilities: Build and deliver an enterprise data strategy, aligned to business objectives and measurable outcomes Establish robust data governance, ownership, standards, quality controls and prioritisation Lead the development of target data architecture, including warehousing, modelling, integrations and pipelines Oversee data integrity, security, availability and compliance (including GDPR / Data Protection) Manage delivery through internal teams and external partners, including procurement and supplier management Recruit and lead a small team (up to 3 data engineers / BI analysts) over time Work closely with stakeholders to deliver timely, accurate reporting and actionable insights Drive continuous improvement through data quality metrics, audits and process optimisation Skills & Experience: Strong experience in enterprise data management, governance and architecture Excellent knowledge of Microsoft data platforms (Power Platform, Microsoft Fabric, Azure data technologies) Confident communicator able to translate complex data concepts for senior/non-technical stakeholders Experience in regulated, asset-intensive or safety-critical sectors Salary up to 70,000 PA The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme.
Marketing London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/week in-office) 12 month FTC (mat-cover), ASAP start About the role This is a 12 month FTC maternity-cover for an ASAP start. We are looking for an experienced hands on Senior Localisation Program Manager to own and optimise Product localisation. Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to: Manage all localisation for Product, Help Centre and Customer Education, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages. Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs. Contribute to scaling localisation overall, including the management of machine translation for all languages and helping to build an AI first translation platform that enables faster, more scalable and more cost effective localisation for Klaviyo. How You'll have an impact End to end localisation ownership for Product, Help Centre and Customer Education: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities. Contractor and vendor management: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high quality output across all languages and content types. Language quality management: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages. TMS and MT ownership: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages. AI first translation platform: Partner with Engineering, Product, Data and other internal teams to help design and build an AI first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality. Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Collaboration across the Localisation team: Collaborate with the broader Localisation team to deliver a high quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly. Champion the international customer: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities. Perform other related duties as assigned. Who you are 5+ years of experience in a comparable localisation role on the buyer/ client side Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands on experience with TMS and MT/ AI driven workflows Ability to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively Ability to hold self, teams and contractors accountable to a high quality standard Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI driven capabilities Demonstrated experience working with industry software and tools. Experience with Smartling is a plus. Authorisation to work in the UK without restriction. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient Soft-skills Excellent organisational and multitasking skills, and strong attention to detail Excellent communication and interpersonal skills, both written and verbal in English Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade offs. Strong analytical and problem solving skills. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay vee oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with your Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Feb 27, 2026
Full time
Marketing London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/week in-office) 12 month FTC (mat-cover), ASAP start About the role This is a 12 month FTC maternity-cover for an ASAP start. We are looking for an experienced hands on Senior Localisation Program Manager to own and optimise Product localisation. Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to: Manage all localisation for Product, Help Centre and Customer Education, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages. Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs. Contribute to scaling localisation overall, including the management of machine translation for all languages and helping to build an AI first translation platform that enables faster, more scalable and more cost effective localisation for Klaviyo. How You'll have an impact End to end localisation ownership for Product, Help Centre and Customer Education: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities. Contractor and vendor management: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high quality output across all languages and content types. Language quality management: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages. TMS and MT ownership: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages. AI first translation platform: Partner with Engineering, Product, Data and other internal teams to help design and build an AI first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality. Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Collaboration across the Localisation team: Collaborate with the broader Localisation team to deliver a high quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly. Champion the international customer: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities. Perform other related duties as assigned. Who you are 5+ years of experience in a comparable localisation role on the buyer/ client side Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands on experience with TMS and MT/ AI driven workflows Ability to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively Ability to hold self, teams and contractors accountable to a high quality standard Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI driven capabilities Demonstrated experience working with industry software and tools. Experience with Smartling is a plus. Authorisation to work in the UK without restriction. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient Soft-skills Excellent organisational and multitasking skills, and strong attention to detail Excellent communication and interpersonal skills, both written and verbal in English Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade offs. Strong analytical and problem solving skills. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay vee oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with your Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Head of Technical Full-time Permanent Up to 70,000 Based in Frampton on Severn The Role Reporting to the Site General Manager, the Head of Technical is the guardian of technical excellence, ensuring products meet the highest standards of safety, legality, quality, and integrity. Working closely with Production, Operations and Milling teams, you will embed robust technical governance into daily operations - balancing compliance, commercial priorities and artisan craft. Through leadership, continuous improvement and a strong floor presence, you will ensure technical standards are a cultural norm, not a tick-box exercise. Key Responsibilities Food Safety & Quality Leadership Own and continuously develop the Food Safety & Product Integrity framework across all sites. Lead and maintain HACCP, including TACCP and VACCP, ensuring risk assessments are robust, current and operationally embedded. Provide expert oversight of allergen management, gluten control, traceability, raw material risk profiling, testing regimes and product verification. Act as the senior authority on food safety and legality, with the autonomy to stop production or dispatch where necessary. Certification & Audit Management Lead technical strategy for BRCGS Food Safety, FEMAS, Organic, Biodynamic and Gluten-Free certification schemes. Act as senior technical representative during third-party audits, customer visits and regulatory inspections. Ensure audit findings drive meaningful improvements rather than reactive compliance. Oversee the Gluten-Free Management Programme, ensuring segregation, validation and verification remain rigorous. Technical Governance Oversee supplier approval, raw material risk assessments and finished product specifications. Approve and technically sign off critical documentation and specifications. Lead investigations into significant food safety or quality incidents, ensuring root cause analysis and preventative actions are robust. Lead the annual Management Review for the Food Safety & Quality Management System. Collaboration & Continuous Improvement Partner with Milling and Operations teams to ensure technical standards are integral to daily practice. Support process optimisation, grain performance analysis and product consistency improvement. Provide technical direction for NPD, reformulation and process changes. Drive continuous improvement initiatives that strengthen product performance and customer confidence. Who We're Looking For A technically strong, commercially aware food manufacturing professional who combines deep food safety expertise with practical, hands-on leadership. You'll be credible on the production floor, comfortable leading audits, and confident making decisions that protect product integrity. You recognise that technical excellence underpins both compliance and premium product performance. Essential Degree (or equivalent experience) in Food Science, Food Technology, Microbiology or related field. Significant technical leadership experience within food manufacturing. Strong working knowledge of BRCGS Food Safety and food safety management systems. Practical HACCP experience, ideally as a leader or chairperson. Experience leading external audits and delivering strong audit outcomes. Hands-on experience in a production environment.
Feb 27, 2026
Full time
Head of Technical Full-time Permanent Up to 70,000 Based in Frampton on Severn The Role Reporting to the Site General Manager, the Head of Technical is the guardian of technical excellence, ensuring products meet the highest standards of safety, legality, quality, and integrity. Working closely with Production, Operations and Milling teams, you will embed robust technical governance into daily operations - balancing compliance, commercial priorities and artisan craft. Through leadership, continuous improvement and a strong floor presence, you will ensure technical standards are a cultural norm, not a tick-box exercise. Key Responsibilities Food Safety & Quality Leadership Own and continuously develop the Food Safety & Product Integrity framework across all sites. Lead and maintain HACCP, including TACCP and VACCP, ensuring risk assessments are robust, current and operationally embedded. Provide expert oversight of allergen management, gluten control, traceability, raw material risk profiling, testing regimes and product verification. Act as the senior authority on food safety and legality, with the autonomy to stop production or dispatch where necessary. Certification & Audit Management Lead technical strategy for BRCGS Food Safety, FEMAS, Organic, Biodynamic and Gluten-Free certification schemes. Act as senior technical representative during third-party audits, customer visits and regulatory inspections. Ensure audit findings drive meaningful improvements rather than reactive compliance. Oversee the Gluten-Free Management Programme, ensuring segregation, validation and verification remain rigorous. Technical Governance Oversee supplier approval, raw material risk assessments and finished product specifications. Approve and technically sign off critical documentation and specifications. Lead investigations into significant food safety or quality incidents, ensuring root cause analysis and preventative actions are robust. Lead the annual Management Review for the Food Safety & Quality Management System. Collaboration & Continuous Improvement Partner with Milling and Operations teams to ensure technical standards are integral to daily practice. Support process optimisation, grain performance analysis and product consistency improvement. Provide technical direction for NPD, reformulation and process changes. Drive continuous improvement initiatives that strengthen product performance and customer confidence. Who We're Looking For A technically strong, commercially aware food manufacturing professional who combines deep food safety expertise with practical, hands-on leadership. You'll be credible on the production floor, comfortable leading audits, and confident making decisions that protect product integrity. You recognise that technical excellence underpins both compliance and premium product performance. Essential Degree (or equivalent experience) in Food Science, Food Technology, Microbiology or related field. Significant technical leadership experience within food manufacturing. Strong working knowledge of BRCGS Food Safety and food safety management systems. Practical HACCP experience, ideally as a leader or chairperson. Experience leading external audits and delivering strong audit outcomes. Hands-on experience in a production environment.
Quality Manager Oldham Mon-Fri 7:45 am and 5:00pm (flexi start time) Quality Manager The Role Reporting to the QHSE Manager, you will have overall responsibility for the quality standards of the business (AS9100 / EN9100). Critical to the role is the need to drive the continual improvement of the quality and efficiency of the processes, products and systems for the Company. Your main responsibilities will include • Manage a team of 2 Quality Inspectors. • Manage the complaints/ quality concern process, ensuring timely resolution and effective communication with relevant departments in line with the relevant defined process. • Support the internal audit schedule by conducting regular internal audits to assess and ensure compliance with standards EN9100, EN9120 and identify areas for improvement and implement actions. • Collaborate with Manufacturing Engineers on customer requirements to ensure compliance within the Production environment. • Perform specification reviews to ensure our products align with the specified requirements. • Liaise with suppliers on quality and conformance of supplied materials and services. • Manage the calibration process. • Analyse production processes / data to identify opportunities for optimisation and efficiency improvements while maintaining product quality. • Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA, CPK. • Provide analytical reports for management (including KPI management); highlight key findings and propose recommendations that are proportionate to the risk. • Safeguard and promote the integrity of the QMS to ensure compliance to all applicable standards. • Develop and deliver training to staff on internal quality processes, standards, and best practices. • Conduct the administrative duties in support of the role including maintaining the internal document register. Quality Manager The Candidate You will be an experienced Quality Manager or a Senior Quality Engineer looking to move into a Quality Manager role. You will also have the following skills, experiences and attributes • Must have experience of working within the Aerospace sector • Must have a strong understanding of quality management systems and standards EN9100, EN9120 and ISO14001 is a preference • Experience with a range of quality tools including 8D, PPAP, FMEA, Ishikawa Diagrams etc. • Experience in conducting internal and external quality audits to verify compliance with ISO standards and regulations. • Proficient in creating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement. • Excellent analytical and problem-solving skills. • Experience in ERP systems such as Navision or similar. • Experience or knowledge of Aerospace company quality standards such as Boeing, GKN, Airbus etc. Benefits • Flexi start and finish • Monthly bonus (profit related) INDAB
Feb 27, 2026
Full time
Quality Manager Oldham Mon-Fri 7:45 am and 5:00pm (flexi start time) Quality Manager The Role Reporting to the QHSE Manager, you will have overall responsibility for the quality standards of the business (AS9100 / EN9100). Critical to the role is the need to drive the continual improvement of the quality and efficiency of the processes, products and systems for the Company. Your main responsibilities will include • Manage a team of 2 Quality Inspectors. • Manage the complaints/ quality concern process, ensuring timely resolution and effective communication with relevant departments in line with the relevant defined process. • Support the internal audit schedule by conducting regular internal audits to assess and ensure compliance with standards EN9100, EN9120 and identify areas for improvement and implement actions. • Collaborate with Manufacturing Engineers on customer requirements to ensure compliance within the Production environment. • Perform specification reviews to ensure our products align with the specified requirements. • Liaise with suppliers on quality and conformance of supplied materials and services. • Manage the calibration process. • Analyse production processes / data to identify opportunities for optimisation and efficiency improvements while maintaining product quality. • Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA, CPK. • Provide analytical reports for management (including KPI management); highlight key findings and propose recommendations that are proportionate to the risk. • Safeguard and promote the integrity of the QMS to ensure compliance to all applicable standards. • Develop and deliver training to staff on internal quality processes, standards, and best practices. • Conduct the administrative duties in support of the role including maintaining the internal document register. Quality Manager The Candidate You will be an experienced Quality Manager or a Senior Quality Engineer looking to move into a Quality Manager role. You will also have the following skills, experiences and attributes • Must have experience of working within the Aerospace sector • Must have a strong understanding of quality management systems and standards EN9100, EN9120 and ISO14001 is a preference • Experience with a range of quality tools including 8D, PPAP, FMEA, Ishikawa Diagrams etc. • Experience in conducting internal and external quality audits to verify compliance with ISO standards and regulations. • Proficient in creating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement. • Excellent analytical and problem-solving skills. • Experience in ERP systems such as Navision or similar. • Experience or knowledge of Aerospace company quality standards such as Boeing, GKN, Airbus etc. Benefits • Flexi start and finish • Monthly bonus (profit related) INDAB
Overview We are hiring on behalf of a leading global shipowner and integrated maritime solutions provider with a strong footprint across Europe and Asia. As part of its expansion, the company is launching a new international maritime training institution that will blend a West Africa-based campus with partnered UK maritime colleges. This integrated model is designed to develop the next generation of seafarers and maritime professionals through pre-sea and post-sea programmes that lead into UK-recognised CoC, diploma, and degree routes. We are now seeking an experienced and visionary Director to lead the business strategy and growth of this institution. Based in London with regular international travel, this role will work closely with executive leadership and global partners to define the strategic direction, establish international collaborations, and ensure alignment with evolving global maritime standards. Key Responsibilities Lead the overall management, commercial growth, and long-term strategic development of a new maritime training institution spanning both pre-sea and post-sea education Design and execute a business development strategy to build a strong portfolio of clients across shipowners, ship managers, oil majors, and other maritime organisations Drive international collaborations with leading UK and global maritime colleges to establish academic pathways, joint programmes, and progression routes (including UK CoC, diploma and degree options) Develop and implement a marketing and student recruitment strategy targeting aspiring cadets and serving seafarers in West Africa and beyond, including digital campaigns, outreach events, and institutional partnerships Build and own a placement strategy for graduates and course participants to secure berths, cadetships and roles with external shipowners and managers across Europe and other key markets Represent the institution to shipowners, maritime organisations, regulators, and government authorities, acting as the primary spokesperson and industry liaison Oversee campus operations in West Africa, ensuring world-class standards across facilities, infrastructure, staff performance, student services, and overall learner experience Manage financial planning and stewardship of the institution, including budgeting, forecasting, audits, cost optimisation, and procurement oversight Build and nurture a high-performing, commercially aware team, fostering a culture of professionalism, accountability, customer focus, and continuous improvement as the institution scales Qualifications Degree in Business Administration, Management, Maritime Studies, or a related discipline Minimum 10+ years of leadership experience in maritime training, maritime education, ship management, or maritime industry operations Strategic, growth-focused leadership mindset with strong commercial and operational insight Strong professional reputation and network within the maritime community, especially among shipowners and relevant UK maritime / training authorities Deep understanding of global maritime education standards and regulatory frameworks (STCW, IMO, NIMASA, MCA) Excellent stakeholder engagement, communication, and relationship-building skills, comfortable interacting at C-suite and senior institutional levels Comfortable with extensive international travel and cross-border operational management (London-West Africa-global shipowner hubs) Benefits Opportunity to build and lead a flagship maritime training institution from the ground up Significant commercial responsibility, including influence over institutional growth Highly visible, strategic role within a growing international group Direct reporting to senior leadership (CXO level)
Feb 27, 2026
Full time
Overview We are hiring on behalf of a leading global shipowner and integrated maritime solutions provider with a strong footprint across Europe and Asia. As part of its expansion, the company is launching a new international maritime training institution that will blend a West Africa-based campus with partnered UK maritime colleges. This integrated model is designed to develop the next generation of seafarers and maritime professionals through pre-sea and post-sea programmes that lead into UK-recognised CoC, diploma, and degree routes. We are now seeking an experienced and visionary Director to lead the business strategy and growth of this institution. Based in London with regular international travel, this role will work closely with executive leadership and global partners to define the strategic direction, establish international collaborations, and ensure alignment with evolving global maritime standards. Key Responsibilities Lead the overall management, commercial growth, and long-term strategic development of a new maritime training institution spanning both pre-sea and post-sea education Design and execute a business development strategy to build a strong portfolio of clients across shipowners, ship managers, oil majors, and other maritime organisations Drive international collaborations with leading UK and global maritime colleges to establish academic pathways, joint programmes, and progression routes (including UK CoC, diploma and degree options) Develop and implement a marketing and student recruitment strategy targeting aspiring cadets and serving seafarers in West Africa and beyond, including digital campaigns, outreach events, and institutional partnerships Build and own a placement strategy for graduates and course participants to secure berths, cadetships and roles with external shipowners and managers across Europe and other key markets Represent the institution to shipowners, maritime organisations, regulators, and government authorities, acting as the primary spokesperson and industry liaison Oversee campus operations in West Africa, ensuring world-class standards across facilities, infrastructure, staff performance, student services, and overall learner experience Manage financial planning and stewardship of the institution, including budgeting, forecasting, audits, cost optimisation, and procurement oversight Build and nurture a high-performing, commercially aware team, fostering a culture of professionalism, accountability, customer focus, and continuous improvement as the institution scales Qualifications Degree in Business Administration, Management, Maritime Studies, or a related discipline Minimum 10+ years of leadership experience in maritime training, maritime education, ship management, or maritime industry operations Strategic, growth-focused leadership mindset with strong commercial and operational insight Strong professional reputation and network within the maritime community, especially among shipowners and relevant UK maritime / training authorities Deep understanding of global maritime education standards and regulatory frameworks (STCW, IMO, NIMASA, MCA) Excellent stakeholder engagement, communication, and relationship-building skills, comfortable interacting at C-suite and senior institutional levels Comfortable with extensive international travel and cross-border operational management (London-West Africa-global shipowner hubs) Benefits Opportunity to build and lead a flagship maritime training institution from the ground up Significant commercial responsibility, including influence over institutional growth Highly visible, strategic role within a growing international group Direct reporting to senior leadership (CXO level)
Candyspace are tried and tested digital product experts, creating apps, websites and digital products for ambitious, results-focused organisations investing in growth, including some of the best-known brands in the UK and beyond. Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customers' needs and the demands of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be a part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what you do. You will work on exciting and challenging projects. Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them, etc). Summary of Role The Head of Delivery is a pivotal senior leadership role responsible for driving delivery excellence, strategic growth, and operational efficiency across all client engagements at Candyspace. This is a hands-on, commercially-aware position that will shape our delivery methodologies, secure new business, and ensure the successful, profitable execution of our most significant digital design, build, and optimisation projects. The Head of Delivery will lead a team of Delivery Managers, fostering a culture of high performance and continuous improvement. Key Responsibilities and Accountabilities 1. Strategic delivery leadership and excellence: Define, implement, and continuously refine Candyspace's delivery methodologies (e.g., Scrum, Kanban, Waterfall, hybrid approaches) and best practices to ensure the production of best-in-class work that is consistently on time, on budget, and to specification. Champion and embed a culture of delivery excellence across the entire agency, promoting efficiency, quality, and client satisfaction. Oversee the development and maintenance of all delivery-related documentation, templates, and project management systems, ensuring they support scalable and transparent operations. Lead initiatives for process refinement, identifying opportunities for innovation and implementing solutions that enhance overall delivery capabilities. 2. New business & commercial acumen: Actively participate in the new business process, leveraging deep delivery expertise to accurately scope, estimate, and propose solutions for prospective clients. Collaborate closely with sales and client services teams to articulate Candyspace's delivery capabilities, build client confidence, and contribute directly to winning new business. Take ultimate commercial responsibility for project margins, driving proactive margin management and optimisation strategies across the entire portfolio. Implement robust financial reporting mechanisms, providing clear and actionable insights on project profitability, burn rates, and financial forecasts. Identify and mitigate commercial risks across the project portfolio, proactively addressing potential issues. 3. Hands-on project leadership & setup (Key client engagements): Serve as the Delivery Lead for at least the first three months of enterprise projects (typically £500k-£1m+). This includes direct involvement in planning, scoping, team setup, and initial execution. Ensure robust project foundations are established, including comprehensive budget management, detailed timing plans, resource allocation, milestone definition, deliverable tracking, dependency management, and Statement of Work (SOW) finalisation. Establish strong client relationships during project inception, setting clear expectations and communication protocols. Transition projects smoothly to assigned Delivery/Project Managers after the initial setup phase, providing ongoing senior oversight and strategic guidance. 4. Project performance and risk management: Oversee and analyse project burn rates, health reports, and performance metrics across the entire portfolio. Proactively identify projects at risk of over-run (budget, time, or scope), recommending and implementing decisive corrective actions. Generate regular, financial reports on project performance against budget, identifying key variances and cost drivers. Ensure adherence to defined project processes, conducting regular audits and reviews to maintain standards. Manage complex stakeholder relationships, including clients and partner agencies, ensuring clear communication and alignment throughout all project phases. 5. Resource management and team leadership: Work closely with department heads to optimise allocation of design, build, and optimisation talent across current and prospective projects. Lead, mentor, and line manage a team of Delivery Managers and Senior Delivery Managers, fostering their professional growth through guidance, training recommendations, performance management, and troubleshooting assistance. Contribute to the hiring and development of new talent within the delivery function, building a high-performing and adaptable team. What you should have: Extensive agency-side experience in a senior delivery leadership role, with a demonstrable track record of successfully leading multi-disciplinary design, build, and optimisation projects for diverse clients. Proven experience in leading project delivery of £1m+ engagements Deep expertise in defining and implementing appropriate delivery methodologies (e.g., Scrum, Kanban, Waterfall, hybrid models) based on specific client and project needs. Excellent commercial acumen, with extensive experience in proactive margin management, profitability optimisation, and financial reporting within a project-based environments Significant experience with headless CMS's and commerce solutions implementations, and a working knowledge of DXPs such as Optimizely is a strong advantage. Exceptional leadership skills with a proven ability to manage, mentor, and inspire a team of project managers. Highly analytical with the ability to interrogate data, solve complex problems, and drive continuous process improvement. Calm under pressure, capable of managing multiple concurrent project streams in a fast-paced, rapidly-changing agency environment. Excellent communication, negotiation, and stakeholder management skills, both internally and client-facing. What you'll be doing: Leading new business scoping and proposal development. Taking on the initial three-month+ delivery lead role for major projects. Developing and refining Candyspace's delivery processes, methodologies, and documentation. Actively managing and optimising project margins and overall portfolio profitability. Preparing and presenting financial reports on project health and performance. Strategic resourcing planning and allocation across the agency. Line managing and developing the Delivery/Project Manager team. Preparing and reviewing comprehensive project performance reports. Facilitating high-level client and partner agency communications. Driving internal initiatives to promote and improve delivery best practices. Ready to Apply? Click here to complete your application.
Feb 27, 2026
Full time
Candyspace are tried and tested digital product experts, creating apps, websites and digital products for ambitious, results-focused organisations investing in growth, including some of the best-known brands in the UK and beyond. Working at Candyspace is about building products that people love. We all work hard to define the sweetspot between customers' needs and the demands of the businesses who employ us. And by building products that they all love, we love those products too. To do this you will be a part of a diverse and inclusive team of like-minded people, ambitious for themselves and passionate about what you do. You will work on exciting and challenging projects. Candyspace is an equal opportunities employer and we strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents and individuals with disabilities to apply for roles here. If you need reasonable adjustments at any point in the application or interview process, please let us know and feel free to note which pronouns you use (she/her, he/him, they/them, etc). Summary of Role The Head of Delivery is a pivotal senior leadership role responsible for driving delivery excellence, strategic growth, and operational efficiency across all client engagements at Candyspace. This is a hands-on, commercially-aware position that will shape our delivery methodologies, secure new business, and ensure the successful, profitable execution of our most significant digital design, build, and optimisation projects. The Head of Delivery will lead a team of Delivery Managers, fostering a culture of high performance and continuous improvement. Key Responsibilities and Accountabilities 1. Strategic delivery leadership and excellence: Define, implement, and continuously refine Candyspace's delivery methodologies (e.g., Scrum, Kanban, Waterfall, hybrid approaches) and best practices to ensure the production of best-in-class work that is consistently on time, on budget, and to specification. Champion and embed a culture of delivery excellence across the entire agency, promoting efficiency, quality, and client satisfaction. Oversee the development and maintenance of all delivery-related documentation, templates, and project management systems, ensuring they support scalable and transparent operations. Lead initiatives for process refinement, identifying opportunities for innovation and implementing solutions that enhance overall delivery capabilities. 2. New business & commercial acumen: Actively participate in the new business process, leveraging deep delivery expertise to accurately scope, estimate, and propose solutions for prospective clients. Collaborate closely with sales and client services teams to articulate Candyspace's delivery capabilities, build client confidence, and contribute directly to winning new business. Take ultimate commercial responsibility for project margins, driving proactive margin management and optimisation strategies across the entire portfolio. Implement robust financial reporting mechanisms, providing clear and actionable insights on project profitability, burn rates, and financial forecasts. Identify and mitigate commercial risks across the project portfolio, proactively addressing potential issues. 3. Hands-on project leadership & setup (Key client engagements): Serve as the Delivery Lead for at least the first three months of enterprise projects (typically £500k-£1m+). This includes direct involvement in planning, scoping, team setup, and initial execution. Ensure robust project foundations are established, including comprehensive budget management, detailed timing plans, resource allocation, milestone definition, deliverable tracking, dependency management, and Statement of Work (SOW) finalisation. Establish strong client relationships during project inception, setting clear expectations and communication protocols. Transition projects smoothly to assigned Delivery/Project Managers after the initial setup phase, providing ongoing senior oversight and strategic guidance. 4. Project performance and risk management: Oversee and analyse project burn rates, health reports, and performance metrics across the entire portfolio. Proactively identify projects at risk of over-run (budget, time, or scope), recommending and implementing decisive corrective actions. Generate regular, financial reports on project performance against budget, identifying key variances and cost drivers. Ensure adherence to defined project processes, conducting regular audits and reviews to maintain standards. Manage complex stakeholder relationships, including clients and partner agencies, ensuring clear communication and alignment throughout all project phases. 5. Resource management and team leadership: Work closely with department heads to optimise allocation of design, build, and optimisation talent across current and prospective projects. Lead, mentor, and line manage a team of Delivery Managers and Senior Delivery Managers, fostering their professional growth through guidance, training recommendations, performance management, and troubleshooting assistance. Contribute to the hiring and development of new talent within the delivery function, building a high-performing and adaptable team. What you should have: Extensive agency-side experience in a senior delivery leadership role, with a demonstrable track record of successfully leading multi-disciplinary design, build, and optimisation projects for diverse clients. Proven experience in leading project delivery of £1m+ engagements Deep expertise in defining and implementing appropriate delivery methodologies (e.g., Scrum, Kanban, Waterfall, hybrid models) based on specific client and project needs. Excellent commercial acumen, with extensive experience in proactive margin management, profitability optimisation, and financial reporting within a project-based environments Significant experience with headless CMS's and commerce solutions implementations, and a working knowledge of DXPs such as Optimizely is a strong advantage. Exceptional leadership skills with a proven ability to manage, mentor, and inspire a team of project managers. Highly analytical with the ability to interrogate data, solve complex problems, and drive continuous process improvement. Calm under pressure, capable of managing multiple concurrent project streams in a fast-paced, rapidly-changing agency environment. Excellent communication, negotiation, and stakeholder management skills, both internally and client-facing. What you'll be doing: Leading new business scoping and proposal development. Taking on the initial three-month+ delivery lead role for major projects. Developing and refining Candyspace's delivery processes, methodologies, and documentation. Actively managing and optimising project margins and overall portfolio profitability. Preparing and presenting financial reports on project health and performance. Strategic resourcing planning and allocation across the agency. Line managing and developing the Delivery/Project Manager team. Preparing and reviewing comprehensive project performance reports. Facilitating high-level client and partner agency communications. Driving internal initiatives to promote and improve delivery best practices. Ready to Apply? Click here to complete your application.
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
Feb 27, 2026
Full time
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: 65-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team. Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus. Quality Assurance: Oversee the end-to-end quality assurance process for all digital products and services. Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units. Problem Solving and Incident Management: Manage and resolve high-priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures. Requirements: Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role. Strong leadership and team management skills with the ability to mentor and inspire a diverse team. Excellent understanding of IT infrastructure, application support, and digital operations. Demonstrated experience in managing technical projects and ensuring successful delivery. In-depth knowledge of cyber security principles and compliance requirements. Strong understanding of quality assurance processes and methodologies. Exceptional problem-solving and analytical abilities. Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: Competitive salary and benefits package. A dynamic, collaborative work environment with opportunities for professional development and growth. A chance to lead and shape the future of digital operations
