Senior Manager, TMT (Technology, Media and Telecommunications), Operations Industry & Domain So ...

Responsibilities

• Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
• Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
• Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
• Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations
• Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
• Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements
• Managing successful teams, workstreams and engagements on time and to budget
• Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
• Organising insights to define a logical flow to tell a story when presenting recommendations

Qualifications We are looking for people who have: Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example: Telecoms

• ServCo/NetCo & Wholesale ecosystem optimisation
• AI monetisation and automation strategies
• Autonomous and virtual network innovation
• Customer obsession' and digital experience transformation

Media

• Modernisation of Content Supply Chains
• Data-driven personalisation and audience engagement
• Subscription and advertising platform innovation
• New content formats and experiences (AR/VR/Metaverse)
• Intellectual Property and digital Rights management

Tech

• AI/ML application and ethical governance
• Cyber security and data privacy
• Web3, Blockchain, and decentralised technologies
• Platform economics and ecosystem orchestration
• Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
• Previous consulting experience, whether as an independent advisor or in house
• Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors

Hybrid Working

You'll be based in London with hybrid working. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. Please check with your recruiter for the specific working requirements that may apply for your role.