2 jobs found

About the role We are excited to be recruiting for a Service Manager. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. For this role you will ideally need experience in running a Service/Aftersales department within a main dealership in the UK. You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained. You will be in charge of a team, and need to be a dynamic and hands-on individual. You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results. The successful candidate will be tasked with monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales. You must be able to solve problems and identify solutions for core issues, taking responsibility for your own decisions and actions. You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background. If you are a commercially minded manager with a flair for selling your department, we want to hear from you today. As a Service Manager, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group. Do we have your interest ? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A flexible approach to working patterns Bonus scheme A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Service Advisor Manage the work-flow and profitability of the department. Manage the team, including Service Advisors, Workshop Technicians and Parts staff. Identify service needs and requirements of the customer. Establish understanding and an agreement with the customer of work required and agree time frames. You will liaise with the workshop to determine vehicle completion times and relay any information. Ensure the team regularly update the customer with progress on their vehicle. Process payments and issue invoices for customers. Supporting with handling complaints in line with company policy. Ensure handover and administration of customer vehicles are completed to a high standard. Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times. Maintain a professional manner at all times and ensure customer issues are resolved efficiently and effectively. Understand and ensure all objectives are fully achieved. The ideal candidate will have the following skills and experiences: Good leadership skills in managing a team of Service Advisors, Parts Advisors and Parts Delivery Driver. Excellent Customer Relations. Proficiency in analysing reports and managing costs. Excellent interpersonal and organisational skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Previous experience in a similar role within the motor industry is essential. "Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." JBRP1_UKTJ

Business Development Executive Location: SE, TN, Gatwick Corridor, Sussex, Croydon, Uckfield. If your experience is exceptional, we will consider other geographical areas. Salary: £28,000 basic, OTE £48,000 Job type: Permanent, Full-time Hours: Monday to Friday, 9am - 5pm Benefits: OTE £48,000+ (uncapped) Tuesdays the whole team meets in the office in Woolwich, then the rest of the week is your own to work your patch. Field Sales Executive We are looking for highly motivated and results-oriented Field Sales Executives to join our dynamic team on a full-time basis. There are a number of areas available, covering parts of Kent, Surrey and Sussex. We are looking for candidates with a proven track record in B2B sales, preferably used to selling a service on a contractual basis, although not essential. This role offers excellent earning potential, with an OTE of £48,000 (uncapped) with the proven potential to earn well in excess of this. Plus benefits to support a B2B field sales role. This is an exciting opportunity to progress your career with our well-established company! About the Client Our client is a leading hygiene service provider specialising in contracted services. They support organisations in maintaining a clean and healthy working environment throughout the busy working day. Their scheduled services offer sanitary/nappy and medical waste disposal, complete washroom solutions, laundered logo and traffic matting, air sterilisation and air care. They ensure businesses meet their legislative requirements and help reduce sustainability targets. Our clients range is vast, helping organisations large and small with their doorways, receptions, kitchen/dining areas and washrooms, which makes our work interesting and diverse. Key Responsibilities: ?Generate new business appointments, predominantly via face-to-face door knocking and targeted telephone calling days ?Face-to-face meetings at prospect premises for a consultative presentation ?Develop and maintain long-term relationships with our clients, ensuring exceptional customer care and loyalty for both parties ?Meet and exceed sales targets and KPIs on a consistent basis ?Collaborate with colleagues in other departments to support and enhance business operations and address any inquiries that may arise Required Experience: ?You will need a full, clean driving license, your own vehicle and personal insurance for business travel ?Previous experience in a consultative field sales role or experience in telesales and/or customer services ?Proven track record of meeting and exceeding sales targets ?Excellent communication and negotiation skills ?Strong customer service skills and a genuine desire to provide exceptional care ?Possess a proactive, self-driven, positive attitude with a target-driven mindset to drive success ?Ability to work independently, as well as part of a team Benefits: ?Competitive base salary with uncapped commission structure ?Additional commission for resigns and purchase orders not included in OTE ?Additional monetary bonus scheme for reaching a realistic monthly target ?Generous car and fuel allowance ?Generous mobile phone and home Wi-Fi allowance ?Company fun days ?Employee Assistance Programme ?Comprehensive training and ongoing support to help you succeed in your role ?A positive and collaborative work environment with a focus on teamwork and success ?Recognition and rewards for outstanding performance Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; Telesales Consultants, Internal sales consultant, Customer Service Executive, Field Sales Consultant, Business Development Consultant, Business Development Manager, Business Development Executive, Sales Consultant, and Field Sales, may also be considered for this role. JBRP1_UKTJ