Senior Account Director Location: Belfast/hybrid Salary: £Market leading plus Benefits including Share and Bonus scheme Your new employer? Our client is an ambitious and growing global insurance brokerage firm looking to attract talented and experienced Senior Account Directors and Corporate Brokers to join the Management team in delivering their next stage of growth. There are multiple roles available within the company at both Director and Senior Account Director levels. Your new role As a Senior Account Director , you will be responsible for an existing book of business clients as well as generating new business revenue from prospective clients. Having an existing portfolio of clients will be of direct interest and will be rewarded through a substantial bonus package. It is likely that you will already have significant insurance brokerage experience and are looking for a final career move, one that will allow you to capitalise on your existing relationship development skills and profit you in further developing new revenue streams for your new employer. Minimum Requirements Minimum of 5 years broking experience for Senior Account Director role Minimum 3+ years as an account executive for Senior Account Manager level Proven experience handling your own accounts and new business development activities Working knowledge of Open GI (preferable) Professional qualification - CII or above ideally Sound knowledge and understanding of the regulatory and compliance framework Previous corporate or commercial insurance experience What is on offer? As well as joining a globally recognised company and market-leading payer, you will join a senior management team who have further growth and development at the forefront of their strategic plans. You will be offered a very lucrative NBD package including global company shares and a bonus scheme that rewards successful revenue generation. There is also a lot of autonomy and flexible working available in a role that you ultimately shape and take control of with the support of the Group's substantial resources. How do I apply? Send your most up-to-date and MS WORD formatted CV to our Principal Consultant Fionntán Gamble, who will be in touch with you to provide further information on receipt. Or call in confidence for an initial discussion and to hear more about this amazing opportunity.
Dec 16, 2025
Full time
Senior Account Director Location: Belfast/hybrid Salary: £Market leading plus Benefits including Share and Bonus scheme Your new employer? Our client is an ambitious and growing global insurance brokerage firm looking to attract talented and experienced Senior Account Directors and Corporate Brokers to join the Management team in delivering their next stage of growth. There are multiple roles available within the company at both Director and Senior Account Director levels. Your new role As a Senior Account Director , you will be responsible for an existing book of business clients as well as generating new business revenue from prospective clients. Having an existing portfolio of clients will be of direct interest and will be rewarded through a substantial bonus package. It is likely that you will already have significant insurance brokerage experience and are looking for a final career move, one that will allow you to capitalise on your existing relationship development skills and profit you in further developing new revenue streams for your new employer. Minimum Requirements Minimum of 5 years broking experience for Senior Account Director role Minimum 3+ years as an account executive for Senior Account Manager level Proven experience handling your own accounts and new business development activities Working knowledge of Open GI (preferable) Professional qualification - CII or above ideally Sound knowledge and understanding of the regulatory and compliance framework Previous corporate or commercial insurance experience What is on offer? As well as joining a globally recognised company and market-leading payer, you will join a senior management team who have further growth and development at the forefront of their strategic plans. You will be offered a very lucrative NBD package including global company shares and a bonus scheme that rewards successful revenue generation. There is also a lot of autonomy and flexible working available in a role that you ultimately shape and take control of with the support of the Group's substantial resources. How do I apply? Send your most up-to-date and MS WORD formatted CV to our Principal Consultant Fionntán Gamble, who will be in touch with you to provide further information on receipt. Or call in confidence for an initial discussion and to hear more about this amazing opportunity.
Are you a smart, driven Quantity Surveyor ready to take real commercial ownership of diverse range of projects? We're looking for someone to manage schemes from day one to completion, handling everything from initial crucial estimating and bid support right through to final accounts. If you thrive on strategic challenge and want to be the go-to commercial expert for your project team, we want to hear from you! This is a role with a clear trajectory towards Commercial Manager/Director role for the right person. Accelerate Your Career: High-Impact Quantity Surveyor What's on offer: £55 - £65k Depending on Experience Car allowance, travel allowance Salary sacrifice car scheme Discretionary Bonus Scheme Life insurance Support in professional development The Opportunity Our client needs a proactive, autonomous professional to join their fast-moving team. Your role is essential. You'll be the person: Ensuring they hit maximum profitability by leading precise cost control. Helping to deliver accurate estimates that win work. Optimising procurement. Giving expert contractual advice across projects in Commercial, Residential, Education, and Community Spaces. Key Responsibilities: How You Will Add Value Commercial Stewardship: Manage financial risks and opportunities, ensuring contractual compliance and delivering maximum cost efficiency across the project lifecycle. Estimating Support: Working closely with the MD provide estimating support in the bid management process with your expert knowledge and skills. Clear Financial Picture: Implement and maintain robust cost management protocols, generating accurate forecasts, detailed cost-value reconciliations, and reliable cash flow projections for management team review. Strategic Procurement: Lead comprehensive tendering and subcontractor procurement cycles, leveraging your expert negotiation skills to secure optimal contract terms and value. Contract Confidence (JCT): Expertly administer all facets of contractual correspondence, including precise management of variations, claims, and dispute resolution under JCT frameworks. Seeing Around Corners: Proactively identify and assess commercial exposure, developing and implementing practical mitigation strategies to safeguard project budgets and profit margins. Required Experience and Expertise The successful candidate will demonstrate a strong track record and expertise in: Financial Control: Implementing and maintaining rigorous cost control systems that support accurate commercial decision-making. Contract Management: Providing expert administration for high-profile projects governed by JCT contracts, including the successful negotiation and processing of all contractual variations and claims. Value Optimisation: Proven ability to streamline procurement processes, resulting in the optimal selection and negotiation of sub-contract packages. Risk Mitigation: Conducting detailed commercial reviews to pre-emptively identify and resolve contractual risks. Final Accounts: Experience in authoring, negotiating, and securing the agreement of complex final accounts with clients and subcontractors, maintaining professional relationships throughout. Candidate Requirements Align with our core company values and ethos. Academic Foundation Degree or HND/HNC in Quantity Surveying or a related discipline. RICS membership preferred Strong Mathematical Ability Excellent communication skills Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Contractual Knowledge Expert working proficiency in JCT contracts is essential. NEC contract experience is desirable. Professional Skills Exceptional negotiation, communication, and analytical abilities. Must be highly commercial with meticulous attention to detail. Technical Proficiency Familiarity with industry-relevant software (e.g., Causeway, Procore) and proficiency in advanced Microsoft Excel as well as usual MS Office apps. Proven ability to generate and present complex data. If you feel you are the fit for this role, apply today using the application submission form below. Please include a copy of your CV and a covering letter in .pdf, .doc or .docx format. Please include the title of the role you are applying for in the relevant form field.
Dec 16, 2025
Full time
Are you a smart, driven Quantity Surveyor ready to take real commercial ownership of diverse range of projects? We're looking for someone to manage schemes from day one to completion, handling everything from initial crucial estimating and bid support right through to final accounts. If you thrive on strategic challenge and want to be the go-to commercial expert for your project team, we want to hear from you! This is a role with a clear trajectory towards Commercial Manager/Director role for the right person. Accelerate Your Career: High-Impact Quantity Surveyor What's on offer: £55 - £65k Depending on Experience Car allowance, travel allowance Salary sacrifice car scheme Discretionary Bonus Scheme Life insurance Support in professional development The Opportunity Our client needs a proactive, autonomous professional to join their fast-moving team. Your role is essential. You'll be the person: Ensuring they hit maximum profitability by leading precise cost control. Helping to deliver accurate estimates that win work. Optimising procurement. Giving expert contractual advice across projects in Commercial, Residential, Education, and Community Spaces. Key Responsibilities: How You Will Add Value Commercial Stewardship: Manage financial risks and opportunities, ensuring contractual compliance and delivering maximum cost efficiency across the project lifecycle. Estimating Support: Working closely with the MD provide estimating support in the bid management process with your expert knowledge and skills. Clear Financial Picture: Implement and maintain robust cost management protocols, generating accurate forecasts, detailed cost-value reconciliations, and reliable cash flow projections for management team review. Strategic Procurement: Lead comprehensive tendering and subcontractor procurement cycles, leveraging your expert negotiation skills to secure optimal contract terms and value. Contract Confidence (JCT): Expertly administer all facets of contractual correspondence, including precise management of variations, claims, and dispute resolution under JCT frameworks. Seeing Around Corners: Proactively identify and assess commercial exposure, developing and implementing practical mitigation strategies to safeguard project budgets and profit margins. Required Experience and Expertise The successful candidate will demonstrate a strong track record and expertise in: Financial Control: Implementing and maintaining rigorous cost control systems that support accurate commercial decision-making. Contract Management: Providing expert administration for high-profile projects governed by JCT contracts, including the successful negotiation and processing of all contractual variations and claims. Value Optimisation: Proven ability to streamline procurement processes, resulting in the optimal selection and negotiation of sub-contract packages. Risk Mitigation: Conducting detailed commercial reviews to pre-emptively identify and resolve contractual risks. Final Accounts: Experience in authoring, negotiating, and securing the agreement of complex final accounts with clients and subcontractors, maintaining professional relationships throughout. Candidate Requirements Align with our core company values and ethos. Academic Foundation Degree or HND/HNC in Quantity Surveying or a related discipline. RICS membership preferred Strong Mathematical Ability Excellent communication skills Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Contractual Knowledge Expert working proficiency in JCT contracts is essential. NEC contract experience is desirable. Professional Skills Exceptional negotiation, communication, and analytical abilities. Must be highly commercial with meticulous attention to detail. Technical Proficiency Familiarity with industry-relevant software (e.g., Causeway, Procore) and proficiency in advanced Microsoft Excel as well as usual MS Office apps. Proven ability to generate and present complex data. If you feel you are the fit for this role, apply today using the application submission form below. Please include a copy of your CV and a covering letter in .pdf, .doc or .docx format. Please include the title of the role you are applying for in the relevant form field.
Location: Field based role covering North West Midlands About Us As an Account Manager, youll be responsible for driving growth and retention across your territory. Youll manage existing accounts, acquire new customers, and deliver exceptional service. This is a sales focussed fast-paced, target-driven role where resilience and determination are key click apply for full job details
Dec 16, 2025
Full time
Location: Field based role covering North West Midlands About Us As an Account Manager, youll be responsible for driving growth and retention across your territory. Youll manage existing accounts, acquire new customers, and deliver exceptional service. This is a sales focussed fast-paced, target-driven role where resilience and determination are key click apply for full job details
The Business Development Executive is a key link between our sales team and the interiors market. Working alongside a Business Development Manager you will identify, qualify, and pursue new business opportunities, re-engage dormant accounts, and educate customers on our product ranges. The role combines research, strategic prospecting and building relationships with key accounts click apply for full job details
Dec 16, 2025
Full time
The Business Development Executive is a key link between our sales team and the interiors market. Working alongside a Business Development Manager you will identify, qualify, and pursue new business opportunities, re-engage dormant accounts, and educate customers on our product ranges. The role combines research, strategic prospecting and building relationships with key accounts click apply for full job details
Field Sales Representative (NHS / Lab Equipment) £50,000 - £55,000 + 10K Bonus + £6,600 Car Allowance + 25 Days Holiday + Benefits Wimbledon, Covering South East Are you a Business Development Manager, Sales Manager or similar looking for a highly autonomous role for a global Biomedical devices company where you'll be trusted to work independently and respected for your expertise? Do you want a rol click apply for full job details
Dec 16, 2025
Full time
Field Sales Representative (NHS / Lab Equipment) £50,000 - £55,000 + 10K Bonus + £6,600 Car Allowance + 25 Days Holiday + Benefits Wimbledon, Covering South East Are you a Business Development Manager, Sales Manager or similar looking for a highly autonomous role for a global Biomedical devices company where you'll be trusted to work independently and respected for your expertise? Do you want a rol click apply for full job details
Step into a high-impact role managing some of the most complex and valuable client portfolios in the industry. If you're commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. Package & Benefits Strong base + high-impact bonus Global travel and client exposure Strategic role with senior stakeholder engagement Exceptional training, tech, and career development support Why this business Backed by decades of heritage and trusted by global institutions, this internationally respected information provider delivers critical data, pricing, and analytics across commodities markets. With over 900 employees and clients in more than 40 countries, the business is investing in its customer experience to fuel its next phase of growth. This is a rare opportunity to join a globally connected team in a role with strategic visibility and tangible impact. What you'll be doing Own strategic accounts across global commodities sectors, acting as a key relationship lead to deliver value and grow engagement Partner closely with Account Managers to identify and pursue upsell and expansion opportunities across a complex client base Deliver high-touch service, leading quarterly reviews, onboarding, and workflow mapping to demonstrate impact and retain business Travel internationally to build deep, face-to-face relationships with stakeholders and understand their evolving business needs What you'll bring Minimum 3 years in Customer Success with experience managing enterprise-level, multi-stakeholder accounts Proven ability to identify upsell opportunities and drive retention in a SaaS, subscription, or data-led business Commercial acumen and confidence engaging with senior global stakeholders Strong communication, presentation, and relationship-building skills Who this suits You're a commercially minded relationship-builder who thrives on customer engagement and values data-driven insight. You're proactive, collaborative, and excited to shape long-term customer partnerships within a global business. You excel in environments where autonomy, responsibility, and strategic thinking are rewarded. Apply now for a confidential conversation with Walker Lovell.
Dec 16, 2025
Full time
Step into a high-impact role managing some of the most complex and valuable client portfolios in the industry. If you're commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. Package & Benefits Strong base + high-impact bonus Global travel and client exposure Strategic role with senior stakeholder engagement Exceptional training, tech, and career development support Why this business Backed by decades of heritage and trusted by global institutions, this internationally respected information provider delivers critical data, pricing, and analytics across commodities markets. With over 900 employees and clients in more than 40 countries, the business is investing in its customer experience to fuel its next phase of growth. This is a rare opportunity to join a globally connected team in a role with strategic visibility and tangible impact. What you'll be doing Own strategic accounts across global commodities sectors, acting as a key relationship lead to deliver value and grow engagement Partner closely with Account Managers to identify and pursue upsell and expansion opportunities across a complex client base Deliver high-touch service, leading quarterly reviews, onboarding, and workflow mapping to demonstrate impact and retain business Travel internationally to build deep, face-to-face relationships with stakeholders and understand their evolving business needs What you'll bring Minimum 3 years in Customer Success with experience managing enterprise-level, multi-stakeholder accounts Proven ability to identify upsell opportunities and drive retention in a SaaS, subscription, or data-led business Commercial acumen and confidence engaging with senior global stakeholders Strong communication, presentation, and relationship-building skills Who this suits You're a commercially minded relationship-builder who thrives on customer engagement and values data-driven insight. You're proactive, collaborative, and excited to shape long-term customer partnerships within a global business. You excel in environments where autonomy, responsibility, and strategic thinking are rewarded. Apply now for a confidential conversation with Walker Lovell.
Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
Dec 16, 2025
Full time
Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we'll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us! Location: London / Manchester- Hybrid Sponsorship: We are unable to offer sponsorship for this role The Role The Residential Energy Enforcement Operations Team Leader will oversee warrant execution and provide litigation support within the residential energy collections function. The role involves managing a team of Enforcement Specialists and coordinating with third-party legal partners to pursue debt recovery actions (for example, applying for warrants or court orders) in accordance with regulatory requirements. You will ensure all recovery steps (reminders, pre-disconnection notices, etc.) are correctly completed, proceeding to enforcement only when appropriate, and that vulnerable customers are treated with extra care. The role balances achieving collections targets (arrears reduction, case resolution, etc.) with a customer-centric, compassionate approach. This includes strict compliance with Ofgem licence obligations and adherence to industry best practice on vulnerability support. Reporting to Payments Manager Why So Energy? So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we've grown rapidly but sustainably, with 300,000 customers and over 450 Energistswhat we call our people). But we're not done! We're on the road to a net-zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We're driven to do our best for our customers, for each other, and for our planet. That's why we've built a workplace culture that's supportive, empowering, inclusive, and full of opportunities to grow and make an impact. At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do: Clear Honest Ambitious Inquisitive Caring Sustainable What you'll be getting up to in this role: Key Responsibilities Team Leadership: Lead, motivate and manage a small team of Warrant and Litigation Specialists. Provide coaching, training and regular feedback to ensure high performance and adherence to processes. Conduct performance reviews and develop staff to meet team goals. Warrant Execution Oversight: Manage the end-to-end warrant application and execution process (for example, warrants of entry for meter fitting or debt enforcement). Coordinate internal approvals and scheduling with enforcement agents. Ensure warrants are issued only after all reasonable recovery steps have been taken. Litigation Support: Work with the external litigation partner or law firm to prepare and submit court documents (such as charge orders, CCJ applications and warrants). Ensure case files and account records are accurate and complete. Escalate legal issues to senior management as needed. Performance Management: Monitor collections metrics (arrears levels, recovery rate, aged debt, warrant outcomes) and drive continuous improvement. Produce regular performance reports and ensure the team meets monthly and quarterly targets. Define and refine KPIs for warrant/litigation processes. Compliance & Governance: Ensure all activities comply with relevant laws and regulations. Adhere to Ofgem licence conditions industry debt collection protocols and internal policies. Maintain audit trails and risk registers and ensure that any third-party agents/bailiffs follow governance rules and company guidelines. Customer Focus & Vulnerability: Champion a customer-centric approach. Work with customer service and vulnerability teams to identify customers in hardship or on the Priority Services Register and ensure they receive appropriate payment support or referrals. Balance recovery efforts with empathy and flexibility for genuinely vulnerable customers. Process Improvement: Continually review and enhance internal processes around warrant enforcement and litigation support. Identify opportunities to streamline workflows, reduce delays and minimise customer impact. Stakeholder Collaboration: Engage with internal teams to coordinate debt recovery end-to-end. Liaise with external partners and ensure their performance meets company standards. Influence senior stakeholders to secure resources or policy changes as needed. Regulatory Updates: Stay informed on regulatory or legislative changes affecting enforcement. Update team policies and training materials to reflect any new requirements. You're a great match if: Significant experience (typically 3+ years) in debt collections, credit control or accounts receivable; experience in the energy/utilities sector is highly advantageous. Proven people management experience with the ability to lead by example and develop team capabilities. Strong knowledge of UK debt recovery processes and regulations and relevant energy licence conditions. Familiarity with consumer protection and vulnerability commitments in utilities. Knowledge of the Energy UK Vulnerability Commitment and Ofgem guidelines on hardship is desirable. Track record of meeting or exceeding collections KPIs and targets. Excellent stakeholder management and communication skills - able to liaise effectively at all levels. Strong analytical and organisational skills, with attention to detail. Empathy, patience and professionalism in dealing with customers under financial stress. Proficiency with collections software and standard office tools (CRM systems, Excel for reporting). Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don't tick all the boxes. Our Hiring Process: Talent Screen - 20 minutes Teams call Competency-based Interview Final stage interview and presentation with Payments Manager & Head of Payments What's in it for you? Smart Working Charters Hybrid working - Each team has its own Smart Working Charter. Ask your talent partner for more details. Growth & Development Personalised learning & development budgets- to support your growth journey, L&D buddies to guide you along the way. Internal learning platform - with thousands of valuable resources. Pay & Reward Up to 10% performance bonus - based on company and personal performance. Annual Salary Reviews - to ensure we remain competitive in the market. Commitment to being a real living wage provider. Time Off That Matters Your birthday off - it only comes once a year, so enjoy it! 3 So Giving Days - spend time supporting a cause you care about. Enhanced family leave - supporting you through every life chapter. Health & Wellbeing Unmind - Access to personalised coaching or therapy to support your mental wellbeing. Physical Support - Free eye tests, flu vaccinations. Access to Perkbox - Additional wellbeing & savings benefits. Menopause Policy- To ensure all employees are being taken care off. Belonging & Recognition Affinity Groups - join one of our employee groups to foster meaningful connections. Bi-annual Value Awards - because your hard work deserves recognition. Monthly events - to find balance and bring our team together. Charitable Fundraising - to give back to our communities. Diversity, Equity, Inclusion & Belonging As a Disability Confident Committed employer, we encourage applications from everyone, and we'll ensure fair and accessible recruitment for all. At So Energy, we're committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at So Energy. We strive to embed it throughout our entire culture.
Internal Account Manager Chesterfield - Office Based £28,000 - £30,000 + Commission (Up to £30,000) Elevation Recruitment Group is working with a leading distribution business in Chesterfield who are looking for an Internal Account Manager to join their defence and rail team. This is a fantastic opportunity for a motivated sales professional to develop their career, working with existing customers to drive sales and deliver exceptional service. The Role: Handle orders via email and phone, ensuring accuracy and timely fulfilment. Upsell and suggest related products to increase revenue. Process and load customer orders accurately and on time Hit KPIs for delivery times and overall service levels Work with external sales teams on updates and client needs Attend occasional face-to-face client visits with the sales team Handle quality concerns and resolve issues quickly Manage purchasing needs and work with vendors on lead times and pricing Liaise with the warehouse on stock, dispatch, and any order problems Raise invoices and work closely with the finance team to keep accounts tidy Keep systems up to date and support general operations where needed Experience & Skills: 2 years' experience in sales, account management, or sales administration. Proficient in Microsoft Office, especially Excel. Able to work well in a fast-paced environment Confident when speaking with customers, suppliers, and internal teams Helpful and supportive with a can-do approach Reliable with strong follow-through and consistent delivery Strong communication skills and attention to detail. The Package: 25 days holiday plus 8 bank holidays Ability to earn up to £30,000 in commission Early finish on a Friday Be a part of a vibrant, friendly team environment Multiple opportunities for career progression - hard work gets recognised! JBRP1_UKTJ
Dec 16, 2025
Full time
Internal Account Manager Chesterfield - Office Based £28,000 - £30,000 + Commission (Up to £30,000) Elevation Recruitment Group is working with a leading distribution business in Chesterfield who are looking for an Internal Account Manager to join their defence and rail team. This is a fantastic opportunity for a motivated sales professional to develop their career, working with existing customers to drive sales and deliver exceptional service. The Role: Handle orders via email and phone, ensuring accuracy and timely fulfilment. Upsell and suggest related products to increase revenue. Process and load customer orders accurately and on time Hit KPIs for delivery times and overall service levels Work with external sales teams on updates and client needs Attend occasional face-to-face client visits with the sales team Handle quality concerns and resolve issues quickly Manage purchasing needs and work with vendors on lead times and pricing Liaise with the warehouse on stock, dispatch, and any order problems Raise invoices and work closely with the finance team to keep accounts tidy Keep systems up to date and support general operations where needed Experience & Skills: 2 years' experience in sales, account management, or sales administration. Proficient in Microsoft Office, especially Excel. Able to work well in a fast-paced environment Confident when speaking with customers, suppliers, and internal teams Helpful and supportive with a can-do approach Reliable with strong follow-through and consistent delivery Strong communication skills and attention to detail. The Package: 25 days holiday plus 8 bank holidays Ability to earn up to £30,000 in commission Early finish on a Friday Be a part of a vibrant, friendly team environment Multiple opportunities for career progression - hard work gets recognised! JBRP1_UKTJ
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Dec 16, 2025
Full time
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Dec 16, 2025
Full time
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Dec 16, 2025
Full time
Area Sales Manager / Sales Engineer / Business Development Managerrequired to join a leadingsupplier of industrial engineering products and systems. The successful Area Sales Manager / Sales Engineer / Business Developmentwillfocus on developing new business opportunities and managing key accounts for industrial engineering products and systems such as bearings, mechanical power transmission, flui click apply for full job details
Location: London, ENG, GB ROLE SUMMARY: Every student at Fulham School can enjoy an outstanding education coupled with a family atmosphere, full of fun and consideration, where they are supported and encouraged to reach their full potential. We're known for the extremely strong secondary school preparation we provide our students, whether they stay with us or move on to another school. Students receive the highest quality of education without the stress at Fulham. At Fulham School we have two goals that drive all we do: To encourage the development of creative, problem solving individuals with tenacity, kindness and secure self worth. To provide the most distinctive, forward thinking and outward looking co educational environment, where diverse abilities are recognised, celebrated and given fullest expression. What makes Fulham School unique is the way we set about achieving these goals. Most schools share the best of intentions. We seek to put them into practice in new and innovative ways. Through our dedication and love of teaching, we offer a varied curriculum to ensure every pupil can achieve success. Explore our website to learn more about our philosophy and how this is put into practise in each area of our school, from our Outstanding Ofsted rated Pre Prep to Prep School. If you have any questions or would like to learn more, please get in touch. We would love to hear from you. KEY RESPONSIBILITIES: Support a culture of continuous improvement across the school's operations, working to improve efficiency and effectiveness in all aspects of the school's support services. Execute continuous improvement across the school driven by the Head Line Manage: oversees Facilities Team & Caretakers This team have responsibility for campus operations including repairs and maintenance, security, H&S, and cleaning Provide operational support to the Head & H&S Officer on all aspects of H&S Provide support to the Head & Uk Head of Estates to ensure the effective financial management of the school budgets, including resource monitoring and administering of funds and accounts, liaising closely with finance Assist with effective reporting, forecasting and budgeting for premises and capex/Opex performance in line with Group deadlines and deliverables working closely with finance Manage costs and spend against budget through detailed phasing and communication of year to date spend against budget and planned spend to Head & UK Head of Estates Assist UK Head of Estates to administrate and report on capital projects for the school Assist UK Head of Estates to make insurance claims as necessary working closely with finance Assist UK Head of Estates to oversee that correct procedure is followed for the quotation and procurement of services and improvement works within the school financial standards To ensure that the Premises Team effectively maintain and oversee the maintenance of the school's site, buildings and operational facilities Operation and upkeep of School systems to include asbestos, water management, control of utilities, fire protection, contractors, and the associated administration and record keeping, and other related systems as required. Frequent testing and recording of all security systems (fire, intruder, CCTV and access control) THE IDEAL CANDIDATE WILL HAVE: Minimum GCSE or equivalent in English and Mathematics Experience working as an Operations Manager or similar role Experience of extensive, ever changing demands Able to maintain the strictest confidentiality and integrity at all times Evidence of excellent communication skills - both written and verbal Excellent interpersonal skills. Ability to work both collaboratively and independently Able to work under your own initiative and deal with demands of a geographically dispersed team Be flexible and adaptable, including occasional work outside normal hours Capacity to inspire, with a positive, pro active, solution focused 'can do' attitude Experience of working in an educational environment SAFEGUARDING STATEMENT Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre employment background checks will be undertaken before any appointment is confirmed. SCHOOL APPLICATION FORM Please download and complete our Inspired Application Form and submit alongside your CV.
Dec 16, 2025
Full time
Location: London, ENG, GB ROLE SUMMARY: Every student at Fulham School can enjoy an outstanding education coupled with a family atmosphere, full of fun and consideration, where they are supported and encouraged to reach their full potential. We're known for the extremely strong secondary school preparation we provide our students, whether they stay with us or move on to another school. Students receive the highest quality of education without the stress at Fulham. At Fulham School we have two goals that drive all we do: To encourage the development of creative, problem solving individuals with tenacity, kindness and secure self worth. To provide the most distinctive, forward thinking and outward looking co educational environment, where diverse abilities are recognised, celebrated and given fullest expression. What makes Fulham School unique is the way we set about achieving these goals. Most schools share the best of intentions. We seek to put them into practice in new and innovative ways. Through our dedication and love of teaching, we offer a varied curriculum to ensure every pupil can achieve success. Explore our website to learn more about our philosophy and how this is put into practise in each area of our school, from our Outstanding Ofsted rated Pre Prep to Prep School. If you have any questions or would like to learn more, please get in touch. We would love to hear from you. KEY RESPONSIBILITIES: Support a culture of continuous improvement across the school's operations, working to improve efficiency and effectiveness in all aspects of the school's support services. Execute continuous improvement across the school driven by the Head Line Manage: oversees Facilities Team & Caretakers This team have responsibility for campus operations including repairs and maintenance, security, H&S, and cleaning Provide operational support to the Head & H&S Officer on all aspects of H&S Provide support to the Head & Uk Head of Estates to ensure the effective financial management of the school budgets, including resource monitoring and administering of funds and accounts, liaising closely with finance Assist with effective reporting, forecasting and budgeting for premises and capex/Opex performance in line with Group deadlines and deliverables working closely with finance Manage costs and spend against budget through detailed phasing and communication of year to date spend against budget and planned spend to Head & UK Head of Estates Assist UK Head of Estates to administrate and report on capital projects for the school Assist UK Head of Estates to make insurance claims as necessary working closely with finance Assist UK Head of Estates to oversee that correct procedure is followed for the quotation and procurement of services and improvement works within the school financial standards To ensure that the Premises Team effectively maintain and oversee the maintenance of the school's site, buildings and operational facilities Operation and upkeep of School systems to include asbestos, water management, control of utilities, fire protection, contractors, and the associated administration and record keeping, and other related systems as required. Frequent testing and recording of all security systems (fire, intruder, CCTV and access control) THE IDEAL CANDIDATE WILL HAVE: Minimum GCSE or equivalent in English and Mathematics Experience working as an Operations Manager or similar role Experience of extensive, ever changing demands Able to maintain the strictest confidentiality and integrity at all times Evidence of excellent communication skills - both written and verbal Excellent interpersonal skills. Ability to work both collaboratively and independently Able to work under your own initiative and deal with demands of a geographically dispersed team Be flexible and adaptable, including occasional work outside normal hours Capacity to inspire, with a positive, pro active, solution focused 'can do' attitude Experience of working in an educational environment SAFEGUARDING STATEMENT Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre employment background checks will be undertaken before any appointment is confirmed. SCHOOL APPLICATION FORM Please download and complete our Inspired Application Form and submit alongside your CV.
A well-established law firm are currently looking to recruit a Legal Cashier to join their finance team. You will be reporting to the Finance Manager / Head of Finance. Responsibilities: Processing payments and receipts using online banking, cheques and debit cards. Posting payments onto the practice management system for Client and Office Accounts. Processing Purchase Ledger invoices on the accounts
Dec 16, 2025
Full time
A well-established law firm are currently looking to recruit a Legal Cashier to join their finance team. You will be reporting to the Finance Manager / Head of Finance. Responsibilities: Processing payments and receipts using online banking, cheques and debit cards. Posting payments onto the practice management system for Client and Office Accounts. Processing Purchase Ledger invoices on the accounts
PSSL ProSound and Stage Lighting
Slough, Berkshire
Solotech is not accepting Agency/Recruiter submissions. The Event Support Supervisor leads the Event Support team, ensuring that administrative and operational processes run smoothly and consistently. This includes overseeing the allocation of freelance crew, management of equipment manifests, transport coordination, and payment workflows. The Supervisor will provide stability, oversight, and leadership to ensure the department runs smoothly. Rather than handling transactions directly, they create the conditions for the team to thrive-clearing bottlenecks, resolving problem cases, and stepping in where higher-level support is needed. They work closely with Global Accounts Payable to manage rush payments and complex vendor issues, ensuring that suppliers and freelancers are paid accurately and on time. This role brings structure and focus to a busy environment, balancing workload management with coaching and process refinement. The Supervisor champions efficiency, accountability, and communication-bridging the gap between local operations and global AP to keep everything on track. Ultimately, they help maintain a high pressure function into a well run system that delivers consistently and confidently. Why Solotech? As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Your day will look like: Lead and support the established Event Support team, ensuring critical tasks-crew scheduling, equipment manifests, and transport bookings-are delivered accurately and on time. Oversee team workload, priorities, and performance, reallocating resources proactively to meet deadlines and maintain operational flow. Refine and enforce standard operating procedures and daily routines to drive process compliance, consistency, and efficiency. Partner with Global Accounts Payable to manage the freelancer payment cycle, resolving escalated issues and ensuring timely, accurate payments. Maintain oversight of weekly freelancer payment preparation, ensuring all information is verified and approved for processing. Serve as the point of escalation for operational or process challenges, providing guidance, solutions, and leadership presence. Provide clear and actionable reporting to management on team performance, payment status, and process adherence. Coach and develop team members, building capability, accountability, and a high performing culture. Identify and implement process improvements to streamline operations and enhance team efficiency. Represent Solotech with professionalism and as a trusted ambassador in all interactions. Any other reasonable ad hoc requests as required by your manager. Level of education: Educated to GCSE level (or equivalent) or relevant work experience. Work experience: A minimum of 5 years of experience in a similar/business administration role. Essential skills / experience: Strong background in business administration, operations, or process management. Experience supervising or managing a small team in an administrative or operational environment. Understanding of financial management, project oversight, staff coordination and administrative support. Excellent organisational and process management skills. Strong interpersonal skills with the ability to motivate and guide a team. Proficiency with MS Office and adaptable to new systems. Process driven with high attention to accuracy. Strong leadership and supervisory skills. Proactive in identifying and solving problems. Organised, deadline focused, and able to prioritise competing demands. Collaborative and clear communicator. Desirable Skills / Experience Experience in a project based or service led industry. Familiarity with resource scheduling, D365, workflow management, or ERP systems. Knowledge of supplier or contractor administration. Essential requirements: Right to work and remain in the UK. Flexibility to work unsociable hours as required in addition to your normal hours of work from time to time. Full Clean Driving License. Ability to travel throughout the UK including overnight stays from time to time. Our offer to you: Competitive Medical Cash Plan Generous holiday allowance, 25 days + bank holidays Employee Assistance Program: free counselling, legal support & 24.7 help line Opportunities for training and career advancement Pension plan with employer contribution Cycle to Work Scheme And more We appreciate your time and look forward to considering your application! Find out more at:
Dec 16, 2025
Full time
Solotech is not accepting Agency/Recruiter submissions. The Event Support Supervisor leads the Event Support team, ensuring that administrative and operational processes run smoothly and consistently. This includes overseeing the allocation of freelance crew, management of equipment manifests, transport coordination, and payment workflows. The Supervisor will provide stability, oversight, and leadership to ensure the department runs smoothly. Rather than handling transactions directly, they create the conditions for the team to thrive-clearing bottlenecks, resolving problem cases, and stepping in where higher-level support is needed. They work closely with Global Accounts Payable to manage rush payments and complex vendor issues, ensuring that suppliers and freelancers are paid accurately and on time. This role brings structure and focus to a busy environment, balancing workload management with coaching and process refinement. The Supervisor champions efficiency, accountability, and communication-bridging the gap between local operations and global AP to keep everything on track. Ultimately, they help maintain a high pressure function into a well run system that delivers consistently and confidently. Why Solotech? As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Your day will look like: Lead and support the established Event Support team, ensuring critical tasks-crew scheduling, equipment manifests, and transport bookings-are delivered accurately and on time. Oversee team workload, priorities, and performance, reallocating resources proactively to meet deadlines and maintain operational flow. Refine and enforce standard operating procedures and daily routines to drive process compliance, consistency, and efficiency. Partner with Global Accounts Payable to manage the freelancer payment cycle, resolving escalated issues and ensuring timely, accurate payments. Maintain oversight of weekly freelancer payment preparation, ensuring all information is verified and approved for processing. Serve as the point of escalation for operational or process challenges, providing guidance, solutions, and leadership presence. Provide clear and actionable reporting to management on team performance, payment status, and process adherence. Coach and develop team members, building capability, accountability, and a high performing culture. Identify and implement process improvements to streamline operations and enhance team efficiency. Represent Solotech with professionalism and as a trusted ambassador in all interactions. Any other reasonable ad hoc requests as required by your manager. Level of education: Educated to GCSE level (or equivalent) or relevant work experience. Work experience: A minimum of 5 years of experience in a similar/business administration role. Essential skills / experience: Strong background in business administration, operations, or process management. Experience supervising or managing a small team in an administrative or operational environment. Understanding of financial management, project oversight, staff coordination and administrative support. Excellent organisational and process management skills. Strong interpersonal skills with the ability to motivate and guide a team. Proficiency with MS Office and adaptable to new systems. Process driven with high attention to accuracy. Strong leadership and supervisory skills. Proactive in identifying and solving problems. Organised, deadline focused, and able to prioritise competing demands. Collaborative and clear communicator. Desirable Skills / Experience Experience in a project based or service led industry. Familiarity with resource scheduling, D365, workflow management, or ERP systems. Knowledge of supplier or contractor administration. Essential requirements: Right to work and remain in the UK. Flexibility to work unsociable hours as required in addition to your normal hours of work from time to time. Full Clean Driving License. Ability to travel throughout the UK including overnight stays from time to time. Our offer to you: Competitive Medical Cash Plan Generous holiday allowance, 25 days + bank holidays Employee Assistance Program: free counselling, legal support & 24.7 help line Opportunities for training and career advancement Pension plan with employer contribution Cycle to Work Scheme And more We appreciate your time and look forward to considering your application! Find out more at:
Head of Paid Media (Meta, TikTok & Google Ads) Job Overview We're hiring aHead of Paid Mediafor a leading UK-based performance marketing agency working with some of the most exciting hospitality, leisure, and experience led brands in the world. This is a senior leadership role for a strategic, people first professional who thrives in fast paced agency environments. You'll oversee all paid media activity across Meta, TikTok, and Google Ads, lead a team of eight account managers, and act as a senior partner to clients - driving performance, shaping creative strategies, and ensuring smooth day to day operations. If you're experienced in multi platform paid media and passionate about people, performance, and high impact results, this is your opportunity to shape the growth of a forward thinking, remote first agency. Key Responsibilities Lead strategy, performance, and communication across all active paid media accounts. Oversee a team of 8 account managers, ensuring clarity, accountability, and high delivery standards. Join all client calls (bi weekly) and maintain regular client check ins. Be present in all client channels and email threads to provide strategic guidance and senior support. Troubleshoot underperforming campaigns and create clear action plans. Support with ad testing, optimisation, creative direction, and reporting structure. Ensure all client reporting is delivered weekly, is insight led, and adds genuine value. Step into ad accounts when required (emergencies, escalations, or leave cover). Hold weekly 1:1 meetings with each account manager and lead a weekly performance team call. Collaborate closely with the Founder for leadership alignment and planning. Qualifications & Experience 5+ years' hands on experience managing paid media campaigns onMeta, TikTok, and Google Ads. Proven experience leading and developing high performing teams in agency environments. Strategic mindset with the ability to connect performance data to actionable insight. Excellent written and verbal communication skills with client facing experience. Ability to lead with clarity and confidence while remaining empathetic and human first. Strong problem solving ability with a calm, proactive approach in high pressure situations. Highly organised and structured, with strong attention to detail. Comfortable using paid media platforms, reporting tools, and agency workflows. Access to a reliable laptop and stable internet connection is essential.
Dec 16, 2025
Full time
Head of Paid Media (Meta, TikTok & Google Ads) Job Overview We're hiring aHead of Paid Mediafor a leading UK-based performance marketing agency working with some of the most exciting hospitality, leisure, and experience led brands in the world. This is a senior leadership role for a strategic, people first professional who thrives in fast paced agency environments. You'll oversee all paid media activity across Meta, TikTok, and Google Ads, lead a team of eight account managers, and act as a senior partner to clients - driving performance, shaping creative strategies, and ensuring smooth day to day operations. If you're experienced in multi platform paid media and passionate about people, performance, and high impact results, this is your opportunity to shape the growth of a forward thinking, remote first agency. Key Responsibilities Lead strategy, performance, and communication across all active paid media accounts. Oversee a team of 8 account managers, ensuring clarity, accountability, and high delivery standards. Join all client calls (bi weekly) and maintain regular client check ins. Be present in all client channels and email threads to provide strategic guidance and senior support. Troubleshoot underperforming campaigns and create clear action plans. Support with ad testing, optimisation, creative direction, and reporting structure. Ensure all client reporting is delivered weekly, is insight led, and adds genuine value. Step into ad accounts when required (emergencies, escalations, or leave cover). Hold weekly 1:1 meetings with each account manager and lead a weekly performance team call. Collaborate closely with the Founder for leadership alignment and planning. Qualifications & Experience 5+ years' hands on experience managing paid media campaigns onMeta, TikTok, and Google Ads. Proven experience leading and developing high performing teams in agency environments. Strategic mindset with the ability to connect performance data to actionable insight. Excellent written and verbal communication skills with client facing experience. Ability to lead with clarity and confidence while remaining empathetic and human first. Strong problem solving ability with a calm, proactive approach in high pressure situations. Highly organised and structured, with strong attention to detail. Comfortable using paid media platforms, reporting tools, and agency workflows. Access to a reliable laptop and stable internet connection is essential.
Client/Accounts Manager Edinburgh Location: Edinburgh Salary: Competitive + Excellent Benefits Were working with a highly respected and forward-thinking firm of chartered accountants in Edinburgh, who are looking for a Client Manager to join their growing team. If youre a qualified ACA/ACCA accountant with a passion for delivering exceptional service, leading teams, and driving efficiency through click apply for full job details
Dec 16, 2025
Full time
Client/Accounts Manager Edinburgh Location: Edinburgh Salary: Competitive + Excellent Benefits Were working with a highly respected and forward-thinking firm of chartered accountants in Edinburgh, who are looking for a Client Manager to join their growing team. If youre a qualified ACA/ACCA accountant with a passion for delivering exceptional service, leading teams, and driving efficiency through click apply for full job details
Overview A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices of the wider Client Administration department. Hybrid role: 3 days in the office and 2 from home. Role details Date: 24 Apr 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - £65,000 per annum Email: Ref: DB 240424 Responsibilities Involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties and be in direct contact with the client or their representatives throughout the process Ensure the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub accounts and record keeping. Liaise with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts. Develop an ongoing relationship with the clients where appropriate, Systems administration of client data on internal and external systems Dealing with client queries, including; reporting queries, cash transactions, custody arrangements, transitions Liaise with third party consultants/audit firms to coordinate client requirements and provide information when requested Liaise with colleagues throughout the business to coordinate and deliver a high level of service to clients Provide assistance and offer guidance or training for new and junior members of the team and other areas of the business when required Provide efficient and timely support to Investment Managers Providing support and cover to the Client Administration Team Attend client meetings when required Person Specification Sound technical knowledge and experience of Client take on within an Asset Management environment. Minimum 2 years' experience in a similar role Strong knowledge of the structure and organisation of Asset Management companies Excellent organisational skills, and the ability to work unsupervised and be self-motivated Ability to prioritise work to meet deadlines and multi-task Strong communication skills both written and verbal Confident and able to deal directly with clients and colleagues at all levels Numerical, analytical and PC skills essential Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios Knowledge of Investment instruments, securities, corporate actions and capital gains tax rules and computations Relevant industry qualifications such as IOC.
Dec 16, 2025
Full time
Overview A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices of the wider Client Administration department. Hybrid role: 3 days in the office and 2 from home. Role details Date: 24 Apr 2024 Sector: FINANCIAL MARKETS Type: Permanent Location: London Salary: £50,000 - £65,000 per annum Email: Ref: DB 240424 Responsibilities Involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties and be in direct contact with the client or their representatives throughout the process Ensure the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub accounts and record keeping. Liaise with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts. Develop an ongoing relationship with the clients where appropriate, Systems administration of client data on internal and external systems Dealing with client queries, including; reporting queries, cash transactions, custody arrangements, transitions Liaise with third party consultants/audit firms to coordinate client requirements and provide information when requested Liaise with colleagues throughout the business to coordinate and deliver a high level of service to clients Provide assistance and offer guidance or training for new and junior members of the team and other areas of the business when required Provide efficient and timely support to Investment Managers Providing support and cover to the Client Administration Team Attend client meetings when required Person Specification Sound technical knowledge and experience of Client take on within an Asset Management environment. Minimum 2 years' experience in a similar role Strong knowledge of the structure and organisation of Asset Management companies Excellent organisational skills, and the ability to work unsupervised and be self-motivated Ability to prioritise work to meet deadlines and multi-task Strong communication skills both written and verbal Confident and able to deal directly with clients and colleagues at all levels Numerical, analytical and PC skills essential Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios Knowledge of Investment instruments, securities, corporate actions and capital gains tax rules and computations Relevant industry qualifications such as IOC.
An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager of one of a brands, best performing site - a multi-brand entity combining studios, treatment rooms, and premium recovery facilities including an on site sauna. As General Manager, you'll oversee the seamless operation and commercial performance of this multi site hub, leading a passionate team to deliver exceptional member experiences and drive business growth. With three distinct brands operating under one roof, this role demands a balance of operational excellence, strategic thinking, and authentic connection to the wellness space - particularly with an understanding or background in yoga and holistic movement. The Role Salary: £45-55,000 base, experience dependent + OTE Working Hours: Full time, flexible across weekdays and occasional weekends Amazing working perks including access to all facilities, London wide. Leave: 25 Days per annum. Essential experience/understanding of yoga as a practice Reporting to: The Director of Operations Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily club operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: Experience in senior operations or general management within a high end fitness, hospitality, or wellness setting Proven track record of leading diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Dec 16, 2025
Full time
An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager of one of a brands, best performing site - a multi-brand entity combining studios, treatment rooms, and premium recovery facilities including an on site sauna. As General Manager, you'll oversee the seamless operation and commercial performance of this multi site hub, leading a passionate team to deliver exceptional member experiences and drive business growth. With three distinct brands operating under one roof, this role demands a balance of operational excellence, strategic thinking, and authentic connection to the wellness space - particularly with an understanding or background in yoga and holistic movement. The Role Salary: £45-55,000 base, experience dependent + OTE Working Hours: Full time, flexible across weekdays and occasional weekends Amazing working perks including access to all facilities, London wide. Leave: 25 Days per annum. Essential experience/understanding of yoga as a practice Reporting to: The Director of Operations Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily club operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: Experience in senior operations or general management within a high end fitness, hospitality, or wellness setting Proven track record of leading diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Quick Registration First Name Last Name e-mail Phone Sector Location Client Onboarding KYC Associate. 5 days in office, Senior HR Manager with Financial Services experience HR Business Partner. to £65,000This well established Our client is looking for a Talent Development Specialist We are looking for a Deputy Group Company Secretary PA/Administrator - leading City consultants. Date: 23 Apr 2024 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £30000 - 37000 per annum Email: Ref: BT84612 PA/Administrator . to £36,000 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience potentially within a smaller organisation or outside of the City to really develop their career. Duties will include :- Assist the Administration Manager to provide administrative support to the team, including updating Practice Engine (PE), creating interim bills, staff reports, helping with projects such as organising training sessions and booking performance review meetings. Respond to all requests from the Partner/Director, including diary appointments, WIP allocation, creation of tender documents, formatting documents, raising bills, adding signatures to documents, electronic filing of documents/post, expenses and any other task as required. Keep tracking logs updated such as the Client list, Billing spreadsheet, Accounts Log and Staff in Office spreadsheet. Ensure that all work undertaken is produced within agreed timescales, escalating to the Administration Manager where necessary. Produce, format and amend word accounts and management reports, which include financial statements, in a timely manner, within agreed timescales, following in house formatting style, escalating to the Administration Manager where necessary. Support all members of the team and provide admin assistance as necessary. Deal with any ad hoc reporting, as required. Assist with administration projects, as required by the Administration Manager. Assist the Administration Manager in the timely production of any marketing related material. Liaise with the Administration Manager to ensure that amendments are made to the staff and client databases within agreed timescales. Assist the Administration Manager in the management of tenders for new work and ensure progress is updated regularly. Ensure client files are kept up-to-date and filing is done on a regular basis and files are archived. Assist in the creation of interim bills on a weekly basis. Work with the Administration Manager to ensure team members' diaries are kept up to date at all times. Ensure stationery supplies are appropriately stocked at all times. Produce documents from audio or handwritten notes in the style and layout required by the author or as required to meet the firm's standards.
Dec 16, 2025
Full time
Quick Registration First Name Last Name e-mail Phone Sector Location Client Onboarding KYC Associate. 5 days in office, Senior HR Manager with Financial Services experience HR Business Partner. to £65,000This well established Our client is looking for a Talent Development Specialist We are looking for a Deputy Group Company Secretary PA/Administrator - leading City consultants. Date: 23 Apr 2024 Sector: PA / SECRETARIAL Type: Permanent Location: London Salary: £30000 - 37000 per annum Email: Ref: BT84612 PA/Administrator . to £36,000 This leading consultants, accountants and business advisors has an exceptionally friendly and team oriented atmosphere and is continuing to grow. They are now looking for an experienced PA Administrator for one of their friendliest divisions. This will be an exceptionally varied role working with a diverse and interesting range of clients. This would be an ideal opportunity for a candidate with PA or secretarial experience potentially within a smaller organisation or outside of the City to really develop their career. Duties will include :- Assist the Administration Manager to provide administrative support to the team, including updating Practice Engine (PE), creating interim bills, staff reports, helping with projects such as organising training sessions and booking performance review meetings. Respond to all requests from the Partner/Director, including diary appointments, WIP allocation, creation of tender documents, formatting documents, raising bills, adding signatures to documents, electronic filing of documents/post, expenses and any other task as required. Keep tracking logs updated such as the Client list, Billing spreadsheet, Accounts Log and Staff in Office spreadsheet. Ensure that all work undertaken is produced within agreed timescales, escalating to the Administration Manager where necessary. Produce, format and amend word accounts and management reports, which include financial statements, in a timely manner, within agreed timescales, following in house formatting style, escalating to the Administration Manager where necessary. Support all members of the team and provide admin assistance as necessary. Deal with any ad hoc reporting, as required. Assist with administration projects, as required by the Administration Manager. Assist the Administration Manager in the timely production of any marketing related material. Liaise with the Administration Manager to ensure that amendments are made to the staff and client databases within agreed timescales. Assist the Administration Manager in the management of tenders for new work and ensure progress is updated regularly. Ensure client files are kept up-to-date and filing is done on a regular basis and files are archived. Assist in the creation of interim bills on a weekly basis. Work with the Administration Manager to ensure team members' diaries are kept up to date at all times. Ensure stationery supplies are appropriately stocked at all times. Produce documents from audio or handwritten notes in the style and layout required by the author or as required to meet the firm's standards.
Career Opportunities with Imprint Hospitality A great place to work. Onsite Officing out of Woodstock, VT Leadership Role Over Two Vermont Hotels Growth-Focused Position The Area General Manager (Area GM) serves as the primary on-site leader for a flagship property in Woodstock, VT, while also providing direct oversight and operational leadership to a nearby sister hotel. This role is central to shaping the performance, culture, and long-term success of both hotels, with a strategic focus on strengthening operations, developing the local team, and supporting the expansion of Imprint Hospitality's portfolio in the region. The Area GM leads and mentors the General Managers at each hotel, ensuring strong alignment, consistent execution, and a shared commitment to exceptional guest service and financial performance. This leader fosters a collaborative, service-oriented environment; sets high operational standards; and ensures both hotels operate efficiently, profitably, and in accordance with Imprint's values. The Area GM partners closely with Imprint's corporate team on budgeting, marketing, revenue strategy, and operational planning, with an overarching goal of enhancing customer loyalty, elevating reputation, and delivering strong returns for owners and investors. Duties & Responsibilities Report to Imprint Hospitality on the management and performance of both hotels and communicate with hotel owners as needed. Provide leadership, coaching, and oversight to the General Managers at each property, ensuring strong operational alignment, collaborative problem solving, and consistent execution of brand standards. Lead all People Resources efforts to attract, retain, and motivate employees. Hire, train, schedule, develop, empower, coach, counsel, conduct performance reviews, resolve problems, maintain open communication channels, discipline, and terminate as appropriate. Cultivate an environment where guests experience exceptional, memorable service. Ensure that all team members are trained and held accountable for delivering outstanding hospitality. Conduct regular inspections of guest rooms, public areas, back of house spaces, and event areas. Create detailed follow up lists and ensure timely execution by housekeeping, maintenance, and operating departments. Model and reinforce friendly, courteous, guest focused service. Establish clear guest service standards for all departments and conduct periodic reviews to identify issues and corrective actions. Oversee the management of all guest feedback and online reviews, ensuring timely, appropriate responses and actionable follow up to address root causes. Supervise work at all levels, including front office, housekeeping, laundry, and maintenance, to ensure efficiency, completion, and adherence to quality standards. Manage payroll and expenses; analyze financial information; and monitor sales, room inventory, market conditions, and profitability. Lead monthly forecasting of staffing and operating expenditures. Provide direction to align business planning with forecasted sales and cost expectations. Review monthly financial statements to identify issues, maintain budget alignment, and plan future business. Approve all "other expense" category purchases and regularly assess major expenses to ensure responsible spending. Evaluate market mix and take proactive steps to position each hotel for increased business. Participate in sales efforts and solicitation of key accounts. Manage labor across properties to meet approved staffing and budgetary guidelines. Partner with leadership to develop and implement an efficient, intuitive marketing strategy to promote both hotels. Support revenue management efforts, including rate management, OTA updates, availability alignment, and inventory accuracy across systems. Oversee vendor relationships to ensure cost effective purchasing and appropriate inventory levels. Direct and support all maintenance and capital improvement programs, including staff oversight, equipment needs, and ongoing preventative maintenance. Ensure the maintenance and sanitation of all hotel areas to protect assets, comply with regulations, and maintain high guest satisfaction. Conduct regular property inspections to enforce strict health, safety, and brand standards. Lead and promote a comprehensive accident and safety prevention program to minimize risk and liability. Ensure General Managers submit weekly and monthly operational reports documenting events, trends, and notable activity. Assist with special projects, task force support, and shift coverage when necessary. Represent each hotel in the local community and foster strong relationships with community partners, positioning the hotels as engaged and supportive corporate citizens. Immediately address and remedy any unsafe conditions. Provide assistance across departments to contribute to the best overall performance of each hotel. Perform other duties as assigned. You are Committed to excellence Transparent Courageous Intentional Competitive Creative Dynamic Nimble Engaging Fun Detail Orientated Lift, push, pull, and carry up to 50 pounds. Frequently bend and kneel to perform inspections. Respond quickly to emergencies. 100% mobility required. Stand continuously and climb stairs for approximately 40% of an 8 hour shift. Visually inspect the interior and exterior of the hotels. You have 3-5 years of leadership experience with solid knowledge of hospitality operations and business management. Strong multi tasking, planning, prioritization, and time management abilities. The ability to study, analyze, and interpret complex information in order to improve existing practices or develop new approaches. Strong decision making skills with the capability to act independently while keeping the VP of Operations informed. Highly developed communication skills, with the ability to negotiate, influence, and engage with employees, guests, and corporate clients. Excellent verbal and written communication skills for clear interaction with owners, guests, and team members. Strong literacy skills necessary for preparing reports, policies, and procedures. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. About Imprint Hospitality We are a privately owned hospitality company focused on acquiring and managing small to mid sized, independently branded hotels in destinations we love. We currently manage and/or asset manage thirteen properties and many more planned. Our culture is rooted in purpose and guided by principles from EOS, Patrick Lencioni, and the Growth Mindset. We lead with integrity, collaborate with intention, and grow with curiosity. Our mission is to leave a positive Imprint-on the communities we serve, the people we work with, and the owners who trust us with their investments. We care deeply, act ethically, and use our expertise to drive continuous improvement. We value balance, flexibility, and fun, and we're passionate about the places we operate. As we enter an exciting phase of growth, we're looking for leaders who share our values and want to grow with us. Application Instructions Please submit a cover letter with your application.
Dec 16, 2025
Full time
Career Opportunities with Imprint Hospitality A great place to work. Onsite Officing out of Woodstock, VT Leadership Role Over Two Vermont Hotels Growth-Focused Position The Area General Manager (Area GM) serves as the primary on-site leader for a flagship property in Woodstock, VT, while also providing direct oversight and operational leadership to a nearby sister hotel. This role is central to shaping the performance, culture, and long-term success of both hotels, with a strategic focus on strengthening operations, developing the local team, and supporting the expansion of Imprint Hospitality's portfolio in the region. The Area GM leads and mentors the General Managers at each hotel, ensuring strong alignment, consistent execution, and a shared commitment to exceptional guest service and financial performance. This leader fosters a collaborative, service-oriented environment; sets high operational standards; and ensures both hotels operate efficiently, profitably, and in accordance with Imprint's values. The Area GM partners closely with Imprint's corporate team on budgeting, marketing, revenue strategy, and operational planning, with an overarching goal of enhancing customer loyalty, elevating reputation, and delivering strong returns for owners and investors. Duties & Responsibilities Report to Imprint Hospitality on the management and performance of both hotels and communicate with hotel owners as needed. Provide leadership, coaching, and oversight to the General Managers at each property, ensuring strong operational alignment, collaborative problem solving, and consistent execution of brand standards. Lead all People Resources efforts to attract, retain, and motivate employees. Hire, train, schedule, develop, empower, coach, counsel, conduct performance reviews, resolve problems, maintain open communication channels, discipline, and terminate as appropriate. Cultivate an environment where guests experience exceptional, memorable service. Ensure that all team members are trained and held accountable for delivering outstanding hospitality. Conduct regular inspections of guest rooms, public areas, back of house spaces, and event areas. Create detailed follow up lists and ensure timely execution by housekeeping, maintenance, and operating departments. Model and reinforce friendly, courteous, guest focused service. Establish clear guest service standards for all departments and conduct periodic reviews to identify issues and corrective actions. Oversee the management of all guest feedback and online reviews, ensuring timely, appropriate responses and actionable follow up to address root causes. Supervise work at all levels, including front office, housekeeping, laundry, and maintenance, to ensure efficiency, completion, and adherence to quality standards. Manage payroll and expenses; analyze financial information; and monitor sales, room inventory, market conditions, and profitability. Lead monthly forecasting of staffing and operating expenditures. Provide direction to align business planning with forecasted sales and cost expectations. Review monthly financial statements to identify issues, maintain budget alignment, and plan future business. Approve all "other expense" category purchases and regularly assess major expenses to ensure responsible spending. Evaluate market mix and take proactive steps to position each hotel for increased business. Participate in sales efforts and solicitation of key accounts. Manage labor across properties to meet approved staffing and budgetary guidelines. Partner with leadership to develop and implement an efficient, intuitive marketing strategy to promote both hotels. Support revenue management efforts, including rate management, OTA updates, availability alignment, and inventory accuracy across systems. Oversee vendor relationships to ensure cost effective purchasing and appropriate inventory levels. Direct and support all maintenance and capital improvement programs, including staff oversight, equipment needs, and ongoing preventative maintenance. Ensure the maintenance and sanitation of all hotel areas to protect assets, comply with regulations, and maintain high guest satisfaction. Conduct regular property inspections to enforce strict health, safety, and brand standards. Lead and promote a comprehensive accident and safety prevention program to minimize risk and liability. Ensure General Managers submit weekly and monthly operational reports documenting events, trends, and notable activity. Assist with special projects, task force support, and shift coverage when necessary. Represent each hotel in the local community and foster strong relationships with community partners, positioning the hotels as engaged and supportive corporate citizens. Immediately address and remedy any unsafe conditions. Provide assistance across departments to contribute to the best overall performance of each hotel. Perform other duties as assigned. You are Committed to excellence Transparent Courageous Intentional Competitive Creative Dynamic Nimble Engaging Fun Detail Orientated Lift, push, pull, and carry up to 50 pounds. Frequently bend and kneel to perform inspections. Respond quickly to emergencies. 100% mobility required. Stand continuously and climb stairs for approximately 40% of an 8 hour shift. Visually inspect the interior and exterior of the hotels. You have 3-5 years of leadership experience with solid knowledge of hospitality operations and business management. Strong multi tasking, planning, prioritization, and time management abilities. The ability to study, analyze, and interpret complex information in order to improve existing practices or develop new approaches. Strong decision making skills with the capability to act independently while keeping the VP of Operations informed. Highly developed communication skills, with the ability to negotiate, influence, and engage with employees, guests, and corporate clients. Excellent verbal and written communication skills for clear interaction with owners, guests, and team members. Strong literacy skills necessary for preparing reports, policies, and procedures. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. About Imprint Hospitality We are a privately owned hospitality company focused on acquiring and managing small to mid sized, independently branded hotels in destinations we love. We currently manage and/or asset manage thirteen properties and many more planned. Our culture is rooted in purpose and guided by principles from EOS, Patrick Lencioni, and the Growth Mindset. We lead with integrity, collaborate with intention, and grow with curiosity. Our mission is to leave a positive Imprint-on the communities we serve, the people we work with, and the owners who trust us with their investments. We care deeply, act ethically, and use our expertise to drive continuous improvement. We value balance, flexibility, and fun, and we're passionate about the places we operate. As we enter an exciting phase of growth, we're looking for leaders who share our values and want to grow with us. Application Instructions Please submit a cover letter with your application.
