About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind. What You'll Be Doing We are determined to create a more equal Camden. We aim to create an environment in which everyone is able to reach their full potential and enjoy a high quality of life, regardless of their background. Local authorities continue to face a significant challenge due to the risk of fraud. In Camden, we apply an approach of fierce protection of the public purse and seek to embed an anti-fraud culture. We employ a robust approach to tackling fraud and corruption. At the core of this approach is our established Anti-Fraud and Corruption Strategy and Whistleblowing Policy. As part of our commitment to conducting high quality proactive and reactive corporate investigations, we are recruiting a full time, permanent Principal Investigator to join the Anti-Fraud and Investigations Team (AFIT). This is a fantastic opportunity for an extremely motivated and proficient investigator to join a high-performing service. AFIT is highly visible and well-respected, and actively contributes to and supports the strategic direction of the Council through the delivery of the corporate anti-fraud service. A key focus is the delivery of proactive reviews to actively detect and prevent fraud. This is an exciting time to be joining AFIT as the proactive agenda is being galvanised. This is a high profile and varied role in which you will engage with colleagues from across the Council, including Internal Audit and Risk Management. There are opportunities to broaden your knowledge base, as we undertake investigations across a number of Council services. We are part of the London Boroughs' Fraud Investigation Group, which provides opportunities for investigators to network and share intelligence as well as opportunities to develop links to other investigation services such as the Department of Work and Pensions' Counter-Fraud and Compliance Directorate. To view the Job Profile and a list of the job requirements in more detail, please click the below link: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . You will ideally currently be working in a private or public sector investigation service and will have experience of undertaking high quality investigations, conducting interviews and working with the police and other external investigative agencies. You will hold an accredited investigation qualification or an equivalent qualification. You will be committed to protecting the public purse. We are looking for a self-motivated and effective team player with excellent verbal and written skills and the confidence to liaise with officers across the Council and external agencies. You will have sound investigative skills and a proven track record of carrying out high quality investigations. You will be adept at undertaking proactive and reactive investigations, using precision to ensure that lines of enquiry are robustly pursued. The ability to use data analytics to undertake proactive investigations will be an additional advantage. As a Principal Investigator you will be expected to manage multiple investigations at the same time and balance conflicting priorities. Your knowledge of the law relating to investigations will support effective corporate investigations. You will also possess excellent written skills and be able to produce high quality investigation reports, while maintaining confidentiality at all times. This high-profile role affords regular exposure to senior officers. As the position requires regular liaison with a varied number of directorates across the Council, including delivery of fraud awareness workshops, applicants should possess excellent interpersonal skills and the ability to promote a proactive anti-fraud culture. In return, we offer a competitive salary and an excellent work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills. Other benefits include a local government pension and flexible working. This role is subject to an enhanced DBS check. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click Inclusion and diversity - Camden Careers - Camden Council for more information on our commitment. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. Please contact us on , at or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.
Mar 11, 2026
Full time
About Camden Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind. What You'll Be Doing We are determined to create a more equal Camden. We aim to create an environment in which everyone is able to reach their full potential and enjoy a high quality of life, regardless of their background. Local authorities continue to face a significant challenge due to the risk of fraud. In Camden, we apply an approach of fierce protection of the public purse and seek to embed an anti-fraud culture. We employ a robust approach to tackling fraud and corruption. At the core of this approach is our established Anti-Fraud and Corruption Strategy and Whistleblowing Policy. As part of our commitment to conducting high quality proactive and reactive corporate investigations, we are recruiting a full time, permanent Principal Investigator to join the Anti-Fraud and Investigations Team (AFIT). This is a fantastic opportunity for an extremely motivated and proficient investigator to join a high-performing service. AFIT is highly visible and well-respected, and actively contributes to and supports the strategic direction of the Council through the delivery of the corporate anti-fraud service. A key focus is the delivery of proactive reviews to actively detect and prevent fraud. This is an exciting time to be joining AFIT as the proactive agenda is being galvanised. This is a high profile and varied role in which you will engage with colleagues from across the Council, including Internal Audit and Risk Management. There are opportunities to broaden your knowledge base, as we undertake investigations across a number of Council services. We are part of the London Boroughs' Fraud Investigation Group, which provides opportunities for investigators to network and share intelligence as well as opportunities to develop links to other investigation services such as the Department of Work and Pensions' Counter-Fraud and Compliance Directorate. To view the Job Profile and a list of the job requirements in more detail, please click the below link: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting . You will ideally currently be working in a private or public sector investigation service and will have experience of undertaking high quality investigations, conducting interviews and working with the police and other external investigative agencies. You will hold an accredited investigation qualification or an equivalent qualification. You will be committed to protecting the public purse. We are looking for a self-motivated and effective team player with excellent verbal and written skills and the confidence to liaise with officers across the Council and external agencies. You will have sound investigative skills and a proven track record of carrying out high quality investigations. You will be adept at undertaking proactive and reactive investigations, using precision to ensure that lines of enquiry are robustly pursued. The ability to use data analytics to undertake proactive investigations will be an additional advantage. As a Principal Investigator you will be expected to manage multiple investigations at the same time and balance conflicting priorities. Your knowledge of the law relating to investigations will support effective corporate investigations. You will also possess excellent written skills and be able to produce high quality investigation reports, while maintaining confidentiality at all times. This high-profile role affords regular exposure to senior officers. As the position requires regular liaison with a varied number of directorates across the Council, including delivery of fraud awareness workshops, applicants should possess excellent interpersonal skills and the ability to promote a proactive anti-fraud culture. In return, we offer a competitive salary and an excellent work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills. Other benefits include a local government pension and flexible working. This role is subject to an enhanced DBS check. What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit for more details. Inclusion and Belonging At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed. Click Inclusion and diversity - Camden Careers - Camden Council for more information on our commitment. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions. Please contact us on , at or by post to 5 Pancras Square, London, N1C 4AG. We'll work with you to make sure the process works for you.
Resident Liaison Officer Permanent North West London / Herts Salary: £19,000 - £23,000 + benefits Location: North West London / Hertfordshire Regions: Hertfordshire, London I have a great opportunity for a Resident Liaison Officer to join a well-established main contractor on a permanent basis, working on residential / social housing projects in North West London and Hertfordshire. The company is a family run business that has been around for approximately 30 years. It has a wide and varied client base which includes Local Authorities, Housing Associations, and Private Sector Clients. The business has a young, dynamic and energetic management team with a strong business plan in place; they are further developing their client base and this is a great opportunity to join a growing business. Responsibilities Work closely with the residents and provide full support on any possible issues Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives Support the site manager with quality control, environmental and H&S requirements in line with company procedures Produce and deliver literature to residents informing them of start dates / details of works etc. Record and report any complaints made, ensure that all complaints are dealt with professionally and are resolved in a timely manner Provide continual support to residents whilst works are being carried out to their property The Ideal Candidate Self-motivated person who has worked in the Social Housing sector dealing with customer care The candidate will be site based and they must be able to work on their own initiative with managerial guidance Have a full valid UK driving licence Have a good understanding of construction processes and systems Ability to work as part of a team Good communication skills, both written and verbal Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software Be punctual and have good timekeeping Can take instruction and effectively carry out tasks If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on:
Mar 10, 2026
Full time
Resident Liaison Officer Permanent North West London / Herts Salary: £19,000 - £23,000 + benefits Location: North West London / Hertfordshire Regions: Hertfordshire, London I have a great opportunity for a Resident Liaison Officer to join a well-established main contractor on a permanent basis, working on residential / social housing projects in North West London and Hertfordshire. The company is a family run business that has been around for approximately 30 years. It has a wide and varied client base which includes Local Authorities, Housing Associations, and Private Sector Clients. The business has a young, dynamic and energetic management team with a strong business plan in place; they are further developing their client base and this is a great opportunity to join a growing business. Responsibilities Work closely with the residents and provide full support on any possible issues Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives Support the site manager with quality control, environmental and H&S requirements in line with company procedures Produce and deliver literature to residents informing them of start dates / details of works etc. Record and report any complaints made, ensure that all complaints are dealt with professionally and are resolved in a timely manner Provide continual support to residents whilst works are being carried out to their property The Ideal Candidate Self-motivated person who has worked in the Social Housing sector dealing with customer care The candidate will be site based and they must be able to work on their own initiative with managerial guidance Have a full valid UK driving licence Have a good understanding of construction processes and systems Ability to work as part of a team Good communication skills, both written and verbal Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software Be punctual and have good timekeeping Can take instruction and effectively carry out tasks If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on:
A family-run contractor in North West London is seeking a self-motivated Resident Liaison Officer. The role involves supporting residents during residential projects while ensuring safety and quality control. Ideal candidates should have experience in Social Housing and good communication skills. Proficiency in Microsoft Office applications and a valid UK driving licence are also required. This position offers a competitive salary and benefits and is ideal for individuals looking to contribute to a dynamic team.
Mar 10, 2026
Full time
A family-run contractor in North West London is seeking a self-motivated Resident Liaison Officer. The role involves supporting residents during residential projects while ensuring safety and quality control. Ideal candidates should have experience in Social Housing and good communication skills. Proficiency in Microsoft Office applications and a valid UK driving licence are also required. This position offers a competitive salary and benefits and is ideal for individuals looking to contribute to a dynamic team.
About The Role Working Hours: 35 Hours per week Contract Type: Full Time, Permanent Closing Date: 31 March 2026 Closing time: 11.59pm Interview Method: In Person (Face to Face) Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Qualification - Must hold a Degree in Planning Manchester is one of the world's greatest cities. A city with a reputation for innovation. A reputation for creativity. A thriving regional economy and a proud sense of identity. We are a city with a rich history, a vibrant present day, and much to look forward to in the future. This is an opportunity to play a key role in shaping this dynamic modern city. The role is within the Central Development Management Team of the Manchester Planning Service - a high profile, frontline service within the City Council. We are looking for a talented, ambitious town planner, who is committed to Manchester, and its vision, in order to realise outcomes for our residents, businesses and visitors. The Central Team is responsible for the implementation of the Council's planning policies for the ongoing physical regeneration of the City Centre. We have a number of nationally significant development areas including Corridor Manchester, First Street, Great Jackson Street and Piccadilly East as part of meeting our housing and economic growth objectives. The team is also responsible for managing the growth of the City Centre into a number of strategically important regeneration areas, including Victoria North, Strangeways, Ancoats and New Islington, Holt Town and the Etihad Campus, in order to create great places that bring people and communities together, attract investment and ensure that Manchester continues to thrive. To discuss the role, please contact Jennifer Atkinson (Principal Planning Manager) on or . About the Candidate Candidates would help ensure that new developments are in line with Council priorities, ensuring the highest standard of design together with meeting Manchester's ambitious target of being a Zero Carbon City by 2038. Working closely with the Planning Service's Urban Design, Heritage and Sustainability Team, the role would also require knowledge and understanding of historic buildings, other designated assets and climate objectives, together with relevant legislation, to ensure the City's growth responds positively to the historic environment and climate change objectives. The role would be office based in the Town Hall Extension in the centre of Manchester with candidates expected to undertake site visits, where initiative and professional judgement would need to be demonstrated in order to make sound planning decisions. Extensive engagement with elected members, residents, businesses and other stakeholders including heritage organisations would be a key requirement of the role in order to provide high levels of performance, customer service and deliver high quality development proposals in Manchester. There would also be close liaison with other council services to support corporate objectives and Council projects and initiatives. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave - Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the following criteria: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role that is eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for. As a guide, these checks may include: Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We'll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. . click apply for full job details
Mar 10, 2026
Full time
About The Role Working Hours: 35 Hours per week Contract Type: Full Time, Permanent Closing Date: 31 March 2026 Closing time: 11.59pm Interview Method: In Person (Face to Face) Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Qualification - Must hold a Degree in Planning Manchester is one of the world's greatest cities. A city with a reputation for innovation. A reputation for creativity. A thriving regional economy and a proud sense of identity. We are a city with a rich history, a vibrant present day, and much to look forward to in the future. This is an opportunity to play a key role in shaping this dynamic modern city. The role is within the Central Development Management Team of the Manchester Planning Service - a high profile, frontline service within the City Council. We are looking for a talented, ambitious town planner, who is committed to Manchester, and its vision, in order to realise outcomes for our residents, businesses and visitors. The Central Team is responsible for the implementation of the Council's planning policies for the ongoing physical regeneration of the City Centre. We have a number of nationally significant development areas including Corridor Manchester, First Street, Great Jackson Street and Piccadilly East as part of meeting our housing and economic growth objectives. The team is also responsible for managing the growth of the City Centre into a number of strategically important regeneration areas, including Victoria North, Strangeways, Ancoats and New Islington, Holt Town and the Etihad Campus, in order to create great places that bring people and communities together, attract investment and ensure that Manchester continues to thrive. To discuss the role, please contact Jennifer Atkinson (Principal Planning Manager) on or . About the Candidate Candidates would help ensure that new developments are in line with Council priorities, ensuring the highest standard of design together with meeting Manchester's ambitious target of being a Zero Carbon City by 2038. Working closely with the Planning Service's Urban Design, Heritage and Sustainability Team, the role would also require knowledge and understanding of historic buildings, other designated assets and climate objectives, together with relevant legislation, to ensure the City's growth responds positively to the historic environment and climate change objectives. The role would be office based in the Town Hall Extension in the centre of Manchester with candidates expected to undertake site visits, where initiative and professional judgement would need to be demonstrated in order to make sound planning decisions. Extensive engagement with elected members, residents, businesses and other stakeholders including heritage organisations would be a key requirement of the role in order to provide high levels of performance, customer service and deliver high quality development proposals in Manchester. There would also be close liaison with other council services to support corporate objectives and Council projects and initiatives. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: We take time to listen and understand We work together and trust each other We show that we value our differences and treat each other fairly We 'own it' and we're not afraid to try new things We're proud and passionate about Manchester Benefits we offer Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three times your salary as a lump sum. Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. Up to 3 days volunteering leave - Give back to the community with three days pro rate of paid volunteering leave, in addition to existing benefits. Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview. Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text to speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the following criteria: Members of the Armed Forces members or veterans Current or former care leavers Have a disability or long term condition If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work. Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice. A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability friendly. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role that is eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre employment checks required will depend on the role you've applied for. As a guide, these checks may include: Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role. References: We'll require references from your current and previous employer(s). Proof of Qualifications: Evidence of qualifications relevant to the role will be required. Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role. Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council. . click apply for full job details
Salary 34,904 GBP for London, commensurate with relevant experience and skills, internal applications welcome Location London About the Job Better Cotton Initiative is seeking a Procurement & Contracting Officer who will support the Procurement workstream. We are looking for an enthusiastic, energetic individual, with great attention to detail, who is eager to make a difference and will thrive in guiding and supporting staff. Are you purpose led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton Initiative as the Procurement & Contracting Officer and join a global team responsible for delivering high impact support for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton Initiative network in 23 countries around the world. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. Areas that play to your strengths (All the responsibilities we'll trust you with) We are seeking a motivated Procurement & Contracting Officer to join our Global Operations Team. In this role, you will be responsible for: Day to day tasks & continuous improvement Assist with the implementation of processes and policies, including: review documentation as required; liaise with team members to support processes, how to guides; proactively identify areas for improvement as required. Lead on the Contracting process for procurements under 50,000 EUR and support the Procurement Team with various stages in high value procurements e.g. credit checks, advertising RFP's, flagging questions and queries. Monitor and address internal support requests raised by staff via various Procurement Tools. Work alongside the other Procurement Team members on publishing and managing queries for RFP's & RFI's, monitoring the mailbox for any questions and queries and acting as the liaison between technical leads and suppliers. Guide staff to the Global Operations Page on The Thread keep them informed about upcoming and existing policies and processes. Team support on systems & processes Support the team with content ideas for the Global Operations Thread Page to keep staff informed about upcoming and existing policies and processes. Offer one on one training to staff, as required. Play a pivotal role in New Starter Procurement Inductions and team trainings across the Organisation. Onboard new suppliers (forms and pre invoicing financial checks). Utilise standard clauses and templates to write and review agreements, amendments, addendum's, MOU's and other related contracting steps (liaising with staff, suppliers and our legal partners, as required). Complete and file procurement documentation related to each contract ready for final review. We are looking for someone who has The following skills, knowledge, and experience: Existing experience in administration or in a relevant position Strong attention to detail Proficient English (written and verbal); Better Cotton's language of operation is English Excellent written and oral communication skills Happy to provide support to others Ability to work independently and to take initiative Strong ethics & reliability Solid working knowledge of Microsoft 365 package (Outlook, Word, Excel, SharePoint) or evidence of picking up IT programmes and systems quickly Excellent organisational skills, capacity to multi task and handle a set of different priorities Experience communicating and working with a wide range of people from different backgrounds and cultures Experience working in procurement or purchasing (ideally for an NGO) Interest in and commitment to sustainability Knowledge of another language CIPS What we offer Hybrid working - Two to three days/week in the offices central London, Delhi or Lahore The opportunity to work from anywhere in the world for up to one month per year Flexible working, with core hours from 10 am to 4 pm local time Continuous learning and development A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home Enhanced parental benefits The opportunity to make your mark and make a difference. Working arrangements The position is full time (40 hours per week) and will be based in London. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 11.03.2026 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human led assessment experience. Our hiring process Initial Screening Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Initiative Better Cotton Initiative is an aglobal not for profit organisationsupporting the production of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values Trustworthy (including honest, transparent, credible) Integrity (including responsible, authentic) Positive (including problem solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game changing) Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Mar 09, 2026
Full time
Salary 34,904 GBP for London, commensurate with relevant experience and skills, internal applications welcome Location London About the Job Better Cotton Initiative is seeking a Procurement & Contracting Officer who will support the Procurement workstream. We are looking for an enthusiastic, energetic individual, with great attention to detail, who is eager to make a difference and will thrive in guiding and supporting staff. Are you purpose led and ready to embark on a journey to shape the future of sustainable cotton? Join us at Better Cotton Initiative as the Procurement & Contracting Officer and join a global team responsible for delivering high impact support for the world's largest cotton sustainability initiative - we support more sustainable farming practices and farm livelihoods for nearly 3 million farmers in the Better Cotton Initiative network in 23 countries around the world. The Challenge Looking ahead to 2030, we are targeting reducing GHG emissions from cotton production by half, big cuts in synthetic pesticide use, improve soil health across our network, improve farm income and support women's empowerment among farmers and farm workers. Areas that play to your strengths (All the responsibilities we'll trust you with) We are seeking a motivated Procurement & Contracting Officer to join our Global Operations Team. In this role, you will be responsible for: Day to day tasks & continuous improvement Assist with the implementation of processes and policies, including: review documentation as required; liaise with team members to support processes, how to guides; proactively identify areas for improvement as required. Lead on the Contracting process for procurements under 50,000 EUR and support the Procurement Team with various stages in high value procurements e.g. credit checks, advertising RFP's, flagging questions and queries. Monitor and address internal support requests raised by staff via various Procurement Tools. Work alongside the other Procurement Team members on publishing and managing queries for RFP's & RFI's, monitoring the mailbox for any questions and queries and acting as the liaison between technical leads and suppliers. Guide staff to the Global Operations Page on The Thread keep them informed about upcoming and existing policies and processes. Team support on systems & processes Support the team with content ideas for the Global Operations Thread Page to keep staff informed about upcoming and existing policies and processes. Offer one on one training to staff, as required. Play a pivotal role in New Starter Procurement Inductions and team trainings across the Organisation. Onboard new suppliers (forms and pre invoicing financial checks). Utilise standard clauses and templates to write and review agreements, amendments, addendum's, MOU's and other related contracting steps (liaising with staff, suppliers and our legal partners, as required). Complete and file procurement documentation related to each contract ready for final review. We are looking for someone who has The following skills, knowledge, and experience: Existing experience in administration or in a relevant position Strong attention to detail Proficient English (written and verbal); Better Cotton's language of operation is English Excellent written and oral communication skills Happy to provide support to others Ability to work independently and to take initiative Strong ethics & reliability Solid working knowledge of Microsoft 365 package (Outlook, Word, Excel, SharePoint) or evidence of picking up IT programmes and systems quickly Excellent organisational skills, capacity to multi task and handle a set of different priorities Experience communicating and working with a wide range of people from different backgrounds and cultures Experience working in procurement or purchasing (ideally for an NGO) Interest in and commitment to sustainability Knowledge of another language CIPS What we offer Hybrid working - Two to three days/week in the offices central London, Delhi or Lahore The opportunity to work from anywhere in the world for up to one month per year Flexible working, with core hours from 10 am to 4 pm local time Continuous learning and development A generous annual leave package, including paid holiday, public holidays, additional paid days off during the festive season, study and exam days, and extra discretionary leave for life events such as family weddings or moving home Enhanced parental benefits The opportunity to make your mark and make a difference. Working arrangements The position is full time (40 hours per week) and will be based in London. Better Cotton offers flexible working, with core hours being 10 am - 4 pm. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 11.03.2026 via this link. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton Initiative. We want to see your personal style - what makes you tick and why you think your next opportunity is here with us. Better Cotton Initiative does not use artificial intelligence or automated screening tools in its hiring process. Every application is reviewed by our Talent Acquisition team and relevant hiring managers to ensure a fair and human led assessment experience. Our hiring process Initial Screening Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected. Interviews If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton Initiative may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position. Assessment and Testing Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes. Reference Checks Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton Initiative to provide insights into their performance and capabilities. After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover. About Better Cotton Initiative Better Cotton Initiative is an aglobal not for profit organisationsupporting the production of moreequitableandsustainable cotton at farmlevel. We exist to catalyse the cotton farming communitywithpartners,governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm tobrand.In just 15 years we have aligned more than a fifth of the world's cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values Trustworthy (including honest, transparent, credible) Integrity (including responsible, authentic) Positive (including problem solving, pragmatic) Engaging (including adaptable, inclusive, holistic) Daring (including courageous, innovative, game changing) Better Cotton Initiative is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
Exclusive Housing are a family owned Temporary Accommodation provider to Local Authorities, Government organisations such as the NHS and other bodies. With over 15 years experience, we are proud of ability to support those in need of safe, secure housing when they need it the most. The Property Officer is at the heart of our Customer Service function. From welcoming families into their homes to carrying our periodic inspections to carrying out investigation of a fault, our Property Officers are on hand to support each and every one of our families. Skills required Positive and flexible approach to all works. Quick and logical thinker. Problem Solver. Excellent communication skills. Excellent Customer Service Skills. Proactive approach to any scenario. You will need to be a UK Driving Licence holder and own your own car. Full mileage and expenses are paid. Your day will be highly varied and will consist of the following duties : Carrying out periodic inspections on properties. Identifying maintenance issues and hazards. Eliminating hazards and, If appropriate, fixing minor repairs. Producing Inventory reports. Carrying out a fully documented move in for new tenants. Carrying out fully documented check out inspections and reports. Providing important liaison between Tenant and Service Centre. Uploading reports and condition videos in a timely manner. Assisting the business and tenants with any ad hoc queries that arise. Requirement to assist with being 'On Call' as per business needs. In return, we offer bonus schemes, competitive salary, opportunity to undertake professional qualifications and a real job satisifaction supporting those in need. For a confidential chat, please contact Raj Virk on Raj AT exclusivehousing.co.uk
Mar 08, 2026
Full time
Exclusive Housing are a family owned Temporary Accommodation provider to Local Authorities, Government organisations such as the NHS and other bodies. With over 15 years experience, we are proud of ability to support those in need of safe, secure housing when they need it the most. The Property Officer is at the heart of our Customer Service function. From welcoming families into their homes to carrying our periodic inspections to carrying out investigation of a fault, our Property Officers are on hand to support each and every one of our families. Skills required Positive and flexible approach to all works. Quick and logical thinker. Problem Solver. Excellent communication skills. Excellent Customer Service Skills. Proactive approach to any scenario. You will need to be a UK Driving Licence holder and own your own car. Full mileage and expenses are paid. Your day will be highly varied and will consist of the following duties : Carrying out periodic inspections on properties. Identifying maintenance issues and hazards. Eliminating hazards and, If appropriate, fixing minor repairs. Producing Inventory reports. Carrying out a fully documented move in for new tenants. Carrying out fully documented check out inspections and reports. Providing important liaison between Tenant and Service Centre. Uploading reports and condition videos in a timely manner. Assisting the business and tenants with any ad hoc queries that arise. Requirement to assist with being 'On Call' as per business needs. In return, we offer bonus schemes, competitive salary, opportunity to undertake professional qualifications and a real job satisifaction supporting those in need. For a confidential chat, please contact Raj Virk on Raj AT exclusivehousing.co.uk
My client have a great opportunity in Bury St Edmunds within their Infrastructure Services team. They continue to go from strength to strength and as such, they have an exciting opportunity for a Land Liaison Officer to come and join the expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. The business have long standing relationships with many of their clients through the generations (some up to 80+ years). This is down to the trust they have to deliver what they say they will, on time. The role Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. About you Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Benefits A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) To apply for this role click "apply" below or for more info give Ryan a call on (phone number removed) or email (url removed)
Mar 06, 2026
Full time
My client have a great opportunity in Bury St Edmunds within their Infrastructure Services team. They continue to go from strength to strength and as such, they have an exciting opportunity for a Land Liaison Officer to come and join the expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. The business have long standing relationships with many of their clients through the generations (some up to 80+ years). This is down to the trust they have to deliver what they say they will, on time. The role Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. About you Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Benefits A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) To apply for this role click "apply" below or for more info give Ryan a call on (phone number removed) or email (url removed)
Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects work life balance. We are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable. The main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business. This role will specifically support the following schemes in areas including: Barton Upon Humber Skipton Lowdham Lincolnshire (multiple sites) Main Duties: Dealing with Stakeholders and advising them of upcoming works Stakeholder Management Developing a customer complaints process and dealing with complaints in a timely manner Monitoring complaint data to identify trends and logging complaints on a monthly basis Communication with internal and external clients, PR and JCE senior management Attend and contribute to regular process meetings with the project team Compilation of monthly reports Organisation of regular public exhibitions Organising and undertaking newsletters and press releases Going on site visits and taking site photos Having involvement of insurance claims Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme Involvement with partnering workshops Liaison with local schools including arranging presentations and events Preparing for and assisting in the hosting of Considerate Contractors scheme audits Development of social value initiatives Are you the person we are looking for? We are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required. Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas. Excellent benefits package and personal development opportunities: We don t just offer a great place to work with a supportive, family atmosphere. We also offer: Life assurance cover (4x annual salary) Company pension scheme (we match up to 8%) Company car The great escape leave off 2 early every Friday 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday) Extensive training programmes Employee Assistance Programme Employee benefits platform Free on-site parking Company social calendar Regular fun days and a broad range of charity events A supportive business that genuinely wants to help you progress in your career. We are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status. We place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments. Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Mar 05, 2026
Full time
Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects work life balance. We are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable. The main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business. This role will specifically support the following schemes in areas including: Barton Upon Humber Skipton Lowdham Lincolnshire (multiple sites) Main Duties: Dealing with Stakeholders and advising them of upcoming works Stakeholder Management Developing a customer complaints process and dealing with complaints in a timely manner Monitoring complaint data to identify trends and logging complaints on a monthly basis Communication with internal and external clients, PR and JCE senior management Attend and contribute to regular process meetings with the project team Compilation of monthly reports Organisation of regular public exhibitions Organising and undertaking newsletters and press releases Going on site visits and taking site photos Having involvement of insurance claims Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme Involvement with partnering workshops Liaison with local schools including arranging presentations and events Preparing for and assisting in the hosting of Considerate Contractors scheme audits Development of social value initiatives Are you the person we are looking for? We are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required. Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas. Excellent benefits package and personal development opportunities: We don t just offer a great place to work with a supportive, family atmosphere. We also offer: Life assurance cover (4x annual salary) Company pension scheme (we match up to 8%) Company car The great escape leave off 2 early every Friday 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday) Extensive training programmes Employee Assistance Programme Employee benefits platform Free on-site parking Company social calendar Regular fun days and a broad range of charity events A supportive business that genuinely wants to help you progress in your career. We are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status. We place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments. Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
Assistant Contracts Manager Location: Burton office with sites around Birmingham, Lichfield, Burntwood, Gloucester and surround areas typically working 39 hours per week Monday to Friday As an Assistant Contracts Manager for Novus, you'll get to see the impact and improvements your role delivers to your customers and team every day taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to develop your career and work alongside the Contracts Manager, a secure environment with long-term contracts and the opportunity to grow and learn. Along with utilising your skills in Social Housing, you'll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. With responsibility to work alongside the Contracts Manager, supporting them to manage Site Managers and Customer Liaison Officers, the Assistant Contracts Manager will ensure contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the general public. The successful candidate will be client facing and ideally have knowledge of external Planned Works including weatherproofing, roofing, working with liquid products, traditional products and listed buildings from inception to completion of a project. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Company Car or Car Allowance We also offer a; Discounted Healthcare Scheme, Highstreet & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility as a Assistant Contracts Manager Assist in the preparation, processing and selection of estimates, bids and tenders. Assist in the development of the procurement programme. Assist in the presentation of the contract brief to the client. Manage the selection and formation of site personnel teams (inc. sub-contractors) as determined by individual contracts Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress towards completion. Ensure all necessary contract documentation / reports are accurate and produced on time. Identify Social Value and Customer Service requirements for each contract and manage, deliver, and report against these commitments. About You As an experienced Assistant Contracts Manager or Site Manager looking to progress you will have the experience of working within a planned works contract within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it's the knowledge and skills that goes with the qualification that's essential to us. Our preferred candidate will be experienced, knowledgeable, be a self-starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily. The role will also require a DBS check to be taken. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 27, 2026
Full time
Assistant Contracts Manager Location: Burton office with sites around Birmingham, Lichfield, Burntwood, Gloucester and surround areas typically working 39 hours per week Monday to Friday As an Assistant Contracts Manager for Novus, you'll get to see the impact and improvements your role delivers to your customers and team every day taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to develop your career and work alongside the Contracts Manager, a secure environment with long-term contracts and the opportunity to grow and learn. Along with utilising your skills in Social Housing, you'll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. With responsibility to work alongside the Contracts Manager, supporting them to manage Site Managers and Customer Liaison Officers, the Assistant Contracts Manager will ensure contracts are completed to programme, with zero defects, within budget and with no risk to Health & Safety of their operation team, the client, or the general public. The successful candidate will be client facing and ideally have knowledge of external Planned Works including weatherproofing, roofing, working with liquid products, traditional products and listed buildings from inception to completion of a project. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Company Car or Car Allowance We also offer a; Discounted Healthcare Scheme, Highstreet & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility as a Assistant Contracts Manager Assist in the preparation, processing and selection of estimates, bids and tenders. Assist in the development of the procurement programme. Assist in the presentation of the contract brief to the client. Manage the selection and formation of site personnel teams (inc. sub-contractors) as determined by individual contracts Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress towards completion. Ensure all necessary contract documentation / reports are accurate and produced on time. Identify Social Value and Customer Service requirements for each contract and manage, deliver, and report against these commitments. About You As an experienced Assistant Contracts Manager or Site Manager looking to progress you will have the experience of working within a planned works contract within a social housing environment. Ideally you will hold SMSTS or associated NVQ, but if this has expired, we will support you to renew, it's the knowledge and skills that goes with the qualification that's essential to us. Our preferred candidate will be experienced, knowledgeable, be a self-starter who is focused on delivery and able to communicate well with the team to ensure everyday runs smoothly. You will need to hold a Full UK driving licence to travel to Sites daily. The role will also require a DBS check to be taken. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
Feb 26, 2026
Full time
Job Title: Senior Head of Health & Safety Events Reporting To: Event Experience Director Function: Event Experience Direct Reports: 3 Location: London Bridge, with UK-wide travel Working Pattern: Hybrid working minimum 2 days per week in the office Hours: Office hours with flexibility required to support events Salary: £90,000 plus 10% performance bonus Role Overview Our client, an events company, is seeking a Senior Head of Health & Safety to provide organisation-wide strategic leadership for health, safety, wellbeing, and compliance across the company, its subsidiaries, and selected partner entities. This role sets the vision for a proactive, prevention-focused safety culture and ensures that all premises, people, and event operations adhere to the highest standards of legal compliance and risk management. The Senior Head of Health & Safety will oversee Event Safety, Security, Traffic Management, Medical functions, and Safeguarding across the client s event portfolio, ensuring safe, compliant, and resilient delivery during planning, build, live, and break phases. The role works closely with event planning teams, freelancers, contractors, and a wide range of external stakeholders. Responsibilities include developing and implementing safe working practices, reviewing and testing contingency plans, and coordinating with blue light services and local councils to deliver secure, compliant, and resilient events. A strong background in events and large-scale operations is essential. Key Responsibilities Strategic Leadership Set and refine the organisational strategy for health and safety across offices, warehouses, event sites, and group companies. Act as principal adviser to the Board, Executive Team, and senior leaders. Lead the development of a unified safety culture built on collaboration and continual improvement. Policy, Governance & Compliance Continue to develop the Group Safety Management System (SMS). Lead creation and assurance of H&S policies for workplace, event, contractor, and incident management. Oversee group audit, inspection, and assurance across the organisation. Ensure compliance with Martyn s Law and building safety legislation. Workplace, Building & Facilities Health & Safety Provide strategic oversight of building safety and facilities-related H&S across offices and warehouses. Partner with the Head of Workspace & Properties to define responsibilities and governance. Oversee fire safety, maintenance-related risk, contractor management, and workspace assessments. Event Safety, Security & Medical Operations Take ownership of emergency response and crisis management for events. Work with the Event Experience Director on business continuity planning to ensure robust preparedness and resilience. Lead the Event Safety & Security Manager, Coordinator, and Medical Manager. Oversee medical governance, provider performance, and operational readiness. Direct family liaison and safeguarding practices in collaboration with the Event Experience Director. Oversee security planning with a focus on protective security measures and counter-terrorism. Maintain planning documentation, RAMS, contingency plans, and compliance with the Purple Guide, Green Guide, and Martyn s Law. Build and maintain strong relationships with Safety Advisory Groups (SAGs), blue light services, and local authorities. Traffic Management Leadership Lead the Traffic Planning Manager and Traffic Management Planner. Oversee traffic plans, road closures, sterile route design, and hostile vehicle mitigation (HVM) deployment. Group-Wide Risk Management Direct risk assessments across offices, warehouses, events, and subsidiaries. Lead investigations and regulatory reporting. Ensure the organisation meets all legal reporting duties, including RIDDOR. Culture, Engagement & Training Champion health and safety training and induction programmes. Mentor managers and build health and safety capability across teams. Required Skills & Experience Essential Level 6 Occupational Health & Safety Diploma. NEBOSH General Certificate (minimum); NEBOSH Diploma preferred. Experience leading health and safety across multi-site organisations, including offices, warehouses, and events. Strong knowledge of CDM regulations, Purple Guide, Green Guide, traffic management, and medical governance. Proven leadership in large-scale event safety planning. Security management experience. Fire safety and environmental experience. Experience working with emergency services, SAGs, and regulators. Desired Level 4 Spectator Safety Safety Officer qualification. Experience supporting subsidiaries or partner companies. Training, mentoring, and coaching experience. Crowd dynamics and mass participation event experience.
VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment. We are recruiting a Stakeholder Liaison Officer to support our National Highways Framework, working across projects located in Guildford and Southampton. The Stakeholder Liaison will represent VolkerLaser and serve as the central point of coordination for all customer and stakeholder engagements. Working closely with the Volker project team, they will provide clear and timely communication regarding programme developments and any associated changes. About you Issue monthly or fortnightly stakeholder updates as the project progresses and hits key milestones / TM phase switches Prepares responses to customer and stakeholder complaints and enquiries. Prepares wording for NH webpage updates and works with the NH Comms Team to ensure accuracy of social media posts. Support with narrative for any MP or Parliamentary briefings Attend site for any media interviews (could involve radio & TV filming / recording). Helps organise and plays an active role in Public Information Events, attending in person, in advance of construction. Attends the NH customer / network occupancy meeting every fortnight (known as the 'BULB') to give project programme progress updates. Ideally someone with familiarity of the Area 3 network and key stakeholders, such as Hampshire County Council If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Feb 23, 2026
Full time
VolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, steel repair and strengthening work, carbon fibre and temporary works, jacking and bearing replacement. We also provide specialist lightweight decking and access solutions, as well as being specialists in long bridge and cable refurbishment. We are recruiting a Stakeholder Liaison Officer to support our National Highways Framework, working across projects located in Guildford and Southampton. The Stakeholder Liaison will represent VolkerLaser and serve as the central point of coordination for all customer and stakeholder engagements. Working closely with the Volker project team, they will provide clear and timely communication regarding programme developments and any associated changes. About you Issue monthly or fortnightly stakeholder updates as the project progresses and hits key milestones / TM phase switches Prepares responses to customer and stakeholder complaints and enquiries. Prepares wording for NH webpage updates and works with the NH Comms Team to ensure accuracy of social media posts. Support with narrative for any MP or Parliamentary briefings Attend site for any media interviews (could involve radio & TV filming / recording). Helps organise and plays an active role in Public Information Events, attending in person, in advance of construction. Attends the NH customer / network occupancy meeting every fortnight (known as the 'BULB') to give project programme progress updates. Ideally someone with familiarity of the Area 3 network and key stakeholders, such as Hampshire County Council If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerLaser is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerLaser are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Contract Liaison Officer Based: Burton office working on Site around Burton, Uttoxeter and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on planned refurbishment works including Kitchen & Bathroom replacements, Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility Contract Liaison Officers Responsible for supporting site or contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 23, 2026
Full time
Contract Liaison Officer Based: Burton office working on Site around Burton, Uttoxeter and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on planned refurbishment works including Kitchen & Bathroom replacements, Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility Contract Liaison Officers Responsible for supporting site or contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on tenanted social housing properties, delivering internal or external refurbishments/upgrades preferred. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Feb 21, 2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Thurrock Full Time - Fixed Term Contract Salary up to £29,856.80 per annum 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities.". About the Role As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience Experience of handling multiple tasks in a high volume in a rapidly changing environment Coordinate and deliver all customer operational related tasks and communication materials as appropriate Ensure customer appointments are attended on time and to standard Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively Support customer engagement activities across all channels Support Customer Service Centre with resolution of front-line complaints and queries Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations Convey accurate and timely information to customers and operational team, in clear simple terms Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution Experience of delivering community projects Key Criteria Social housing experience. Strong attention to detail Excellent communication skills written and verbally. Experience in delivering projects Dealing with residents and communication Complaint handling Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
