At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong understanding of asset management market dynamics and client ecosystems. Proven ability to build and maintain senior-level client relationships. Excellent communication skills, both written and verbal, with the ability to engage executive audiences. Strategic thinker with the ability to identify and evaluate growth opportunities. Experience in thought leadership through publications and speaking engagements. Ability to collaborate cross-functionally with sales, product, and marketing teams. Fluency in English is essential; additional European languages such as French or German are beneficial. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to face, while also providing the flexibility of hybrid working. Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use. Education Undergraduate/first-level degree (e.g., Bachelor's degree) required. Graduate/second-level degree preferred (e.g., MBA, Master's, or Ph.D.). A Moody's employee at this level typically has 12+ years of industry experience within asset management. Responsibilities Develop and execute strategies to expand Moody's presence across Europe and Africa. Utilise an expansive personal network within the asset management sector to foster strategic relationships and drive the integration of Moody's solutions, thereby enhancing its market presence and influence. Build and nurture relationships with traditional and alternative asset managers, and investment consultants. Engage senior stakeholders (CIOs, COOs, CTOs, CDOs, CROs) and connect them with Moody's leadership. Drive market engagement through events, PR, and thought leadership initiatives. Collaborate with internal teams to align product offerings with market needs. Identify and pursue new business opportunities through networking and market intelligence. Support go-to-market strategies and coach colleagues on strategic opportunities. About the Team You will be joining a dynamic and collaborative team focused on driving Moody's growth in the asset management sector across Europe and Africa. The team works closely with sales, product, and marketing functions to deliver impactful client engagement strategies. With a strong emphasis on innovation, thought leadership, and relationship-building, this team plays a critical role in shaping Moody's market presence and long-term success. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Dec 16, 2025
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong understanding of asset management market dynamics and client ecosystems. Proven ability to build and maintain senior-level client relationships. Excellent communication skills, both written and verbal, with the ability to engage executive audiences. Strategic thinker with the ability to identify and evaluate growth opportunities. Experience in thought leadership through publications and speaking engagements. Ability to collaborate cross-functionally with sales, product, and marketing teams. Fluency in English is essential; additional European languages such as French or German are beneficial. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to face, while also providing the flexibility of hybrid working. Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use. Education Undergraduate/first-level degree (e.g., Bachelor's degree) required. Graduate/second-level degree preferred (e.g., MBA, Master's, or Ph.D.). A Moody's employee at this level typically has 12+ years of industry experience within asset management. Responsibilities Develop and execute strategies to expand Moody's presence across Europe and Africa. Utilise an expansive personal network within the asset management sector to foster strategic relationships and drive the integration of Moody's solutions, thereby enhancing its market presence and influence. Build and nurture relationships with traditional and alternative asset managers, and investment consultants. Engage senior stakeholders (CIOs, COOs, CTOs, CDOs, CROs) and connect them with Moody's leadership. Drive market engagement through events, PR, and thought leadership initiatives. Collaborate with internal teams to align product offerings with market needs. Identify and pursue new business opportunities through networking and market intelligence. Support go-to-market strategies and coach colleagues on strategic opportunities. About the Team You will be joining a dynamic and collaborative team focused on driving Moody's growth in the asset management sector across Europe and Africa. The team works closely with sales, product, and marketing functions to deliver impactful client engagement strategies. With a strong emphasis on innovation, thought leadership, and relationship-building, this team plays a critical role in shaping Moody's market presence and long-term success. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
The Association of Technology, Management and Applied Engineering
Director, R&D DT Priority Program Management Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary You will lead priority program management for Research & Development Digital Technology (RD DT) with a focus on the 'Priority Tech' investments managed through Tech Investment Board (TIB). These investments will transform GSK Research and Development by increasing the Probability of Technical & Regulatory Success (PTRS), accelerating the R&D cycle times and delivering significant efficiencies including savings. You will coordinate complex, cross functional programs that deliver digital capabilities to advance scientific discovery. You will work closely with leaders in R&D, engineering, product, data, security and operations to drive delivery, manage risk and demonstrate clear impact. We value collaborative, pragmatic leaders who simplify work, enable teams and focus on measurable outcomes. Responsibilities Lead planning and delivery of high priority, multi team RD DT programs from concept to sustained operation. Align stakeholders across R&D, technology, data and operations to set priorities, remove blockers and make timely decisions. Establish and maintain program governance, clear metrics, risk management and transparent reporting to senior leaders. Coach and mentor program managers and cross functional leads to grow capability and improve delivery consistency. Partner with security, compliance and infrastructure teams to ensure solutions meet regulatory and operational requirements. Drive continuous improvement in planning, delivery processes and toolsets to increase speed and quality of outcomes. Recruit and manage a third party team of Project Managers to matrix into the Priority Tech Programs and ensure Project Management rigour and discipline is embedded. Why You? We are building a team that values clarity, collaboration and curiosity. This role is hybrid, with 2/3 days per week expected in a UK office and flexibility for focused remote work. We welcome candidates from all backgrounds and encourage people who will bring fresh perspectives and drive inclusive working. Basic Qualifications Significant experience in program or project management delivering technology, data or digital transformation programs. Proven track record leading cross functional, multi site programs with engineering, product, data and business partners. Strong skills in governance, risk management, delivery metrics and executive reporting. Experience working with regulated environments or life sciences businesses. Demonstrable experience coaching or leading program managers or delivery teams. Bachelor's degree or equivalent experience in a relevant field. Preferred Qualifications Experience working in R&D or scientific environments delivering digital platforms or data capabilities. Advanced degree or professional certifications in program management (for example PMP) or agile delivery frameworks. Hands on familiarity with cloud platforms, data platforms, APIs and modern software delivery practices. Experience partnering with security, compliance and infrastructure teams on regulated programs. Track record of building program management capability and scalable delivery processes. Strong stakeholder influencing skills and experience reporting to senior or executive leaders. How to apply Please submit your CV and a short cover note describing a program you led that delivered measurable impact. Tell us what you delivered, how you measured success and what you learned. We look forward to hearing from you. Closing Date: Wednesday 7th January 2026 We are an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Dec 16, 2025
Full time
Director, R&D DT Priority Program Management Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary You will lead priority program management for Research & Development Digital Technology (RD DT) with a focus on the 'Priority Tech' investments managed through Tech Investment Board (TIB). These investments will transform GSK Research and Development by increasing the Probability of Technical & Regulatory Success (PTRS), accelerating the R&D cycle times and delivering significant efficiencies including savings. You will coordinate complex, cross functional programs that deliver digital capabilities to advance scientific discovery. You will work closely with leaders in R&D, engineering, product, data, security and operations to drive delivery, manage risk and demonstrate clear impact. We value collaborative, pragmatic leaders who simplify work, enable teams and focus on measurable outcomes. Responsibilities Lead planning and delivery of high priority, multi team RD DT programs from concept to sustained operation. Align stakeholders across R&D, technology, data and operations to set priorities, remove blockers and make timely decisions. Establish and maintain program governance, clear metrics, risk management and transparent reporting to senior leaders. Coach and mentor program managers and cross functional leads to grow capability and improve delivery consistency. Partner with security, compliance and infrastructure teams to ensure solutions meet regulatory and operational requirements. Drive continuous improvement in planning, delivery processes and toolsets to increase speed and quality of outcomes. Recruit and manage a third party team of Project Managers to matrix into the Priority Tech Programs and ensure Project Management rigour and discipline is embedded. Why You? We are building a team that values clarity, collaboration and curiosity. This role is hybrid, with 2/3 days per week expected in a UK office and flexibility for focused remote work. We welcome candidates from all backgrounds and encourage people who will bring fresh perspectives and drive inclusive working. Basic Qualifications Significant experience in program or project management delivering technology, data or digital transformation programs. Proven track record leading cross functional, multi site programs with engineering, product, data and business partners. Strong skills in governance, risk management, delivery metrics and executive reporting. Experience working with regulated environments or life sciences businesses. Demonstrable experience coaching or leading program managers or delivery teams. Bachelor's degree or equivalent experience in a relevant field. Preferred Qualifications Experience working in R&D or scientific environments delivering digital platforms or data capabilities. Advanced degree or professional certifications in program management (for example PMP) or agile delivery frameworks. Hands on familiarity with cloud platforms, data platforms, APIs and modern software delivery practices. Experience partnering with security, compliance and infrastructure teams on regulated programs. Track record of building program management capability and scalable delivery processes. Strong stakeholder influencing skills and experience reporting to senior or executive leaders. How to apply Please submit your CV and a short cover note describing a program you led that delivered measurable impact. Tell us what you delivered, how you measured success and what you learned. We look forward to hearing from you. Closing Date: Wednesday 7th January 2026 We are an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Authentication failed, please verify that you entered the correct authentication credentials. Password reset link will be sent to your email address. Save your favourite developments and properties View your recent searches and viewing history Use our online mortgage and Help to Buy calculator Access your home information once reserved Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main Purpose of role We have an exciting opportunity for a Sales Executive to join our Yorkshire West region, supporting at our development in Batley. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Formal sales/customer service specific qualifications. Valid UK Driving License If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YW/2016 Hours:35 hours per week, Thursday to Monday Location:Batley, WF17 6EU Employer:Keepmoat Homes, Yorkshire West Job type:Full Time, Permanent Closing date:16/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS
Dec 15, 2025
Full time
Authentication failed, please verify that you entered the correct authentication credentials. Password reset link will be sent to your email address. Save your favourite developments and properties View your recent searches and viewing history Use our online mortgage and Help to Buy calculator Access your home information once reserved Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need. For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs. Main Purpose of role We have an exciting opportunity for a Sales Executive to join our Yorkshire West region, supporting at our development in Batley. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight. The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to. The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner. The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home and Landscaping, including signage and cleanliness. HS&S Responsibilities To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards. Skills, knowledge & experience We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture. Educated to GCSE or equivalent standard in English and Maths. Formal sales/customer service specific qualifications. Valid UK Driving License If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact Why work for us? At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers. Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year. Bonus Scheme - Our annual bonus scheme is linked to team and company performance. Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out. Trust - We encourage you to come up with ideas and get the most out of your job with us. Development - we offer genuine development opportunities to progress your career. Our values Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement. Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It's about being respectful and working in a transparent and honest way. Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible. Passionate - We care about what we do. We put pride and energy into delivering results. It's important to us to do a good job. Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don't offer a one size fits all solution; we are flexible and will tailor our services to our customers' needs. Reference:KMH/YW/2016 Hours:35 hours per week, Thursday to Monday Location:Batley, WF17 6EU Employer:Keepmoat Homes, Yorkshire West Job type:Full Time, Permanent Closing date:16/01/2026 Do you hold right to work in the UK without requiring sponsorship? Where did you hear about this role? Your preferences To be the first to hear about new developments and releases, special offers and exclusive events, please select your marketing preferences below. We will treat your data with respect and you can unsubscribe at any time. You can read our privacy notice here . Please select your marketing preferences: Email Telephone SMS
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Dec 15, 2025
Full time
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Vice President - Client Service Analytics, BXMA page is loaded Vice President - Client Service Analytics, BXMAlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 39949Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Role Overview BXMA designs commingled and customized investment solutions to help institutional investors achieve strong, risk-adjusted performance across asset classes and strategies.Our London-based Investor Relations/Business Development and Analytics teams provide world-class client service to BXMA's European client base while driving business growth in the region.As a Vice President, you will play a pivotal role in: Delivering exceptional client service - ensuring timely, high-quality reporting and responses to ad hoc requests. Advancing business development - creating strategic marketing materials that move prospects through the sales cycle. Enhancing operational excellence - developing tools, processes, and automation to improve the quality and speed of deliverables. Leading and mentoring - guiding a team of highly capable analysts and associates.We are seeking a quick-thinking, analytically driven problem-solver who thrives at the intersection of investment insight and client communication. You should be hands-on, adaptable, and eager to learn with a beginner's mindset, while also capable of building trust-based relationships across the organization - including with senior stakeholders.Over time, you will develop deep expertise in BXMA's product suite, strategic asset allocation, portfolio construction, macroeconomics, and both public and private markets. Key Responsibilities Respond to a wide range of client inquiries regarding BXMA investments. Develop enhanced analytics for client and prospect portfolios, including process automation and efficiency improvements. Lead the team in leveraging data tools and AI across workflows. Create and maintain strategic marketing materials. Produce customized presentations for clients and prospects. Manage the Request for Proposal (RFP) process, assisting with completion where required. Oversee and deliver client reporting for commingled funds, customized accounts, and specialty funds. Lead, mentor, and develop analysts and associates within the team, fostering a culture of analytical rigor and knowledge sharing. Uphold a client service mentality and consistently maintain a high bar for quality in all deliverables. Qualifications Blackstone seeks individuals who are highly motivated, intellectually curious, and have a track record of excellence. The ideal candidate will bring: 4-8 years of relevant experience (investment banking, asset management, alternatives, etc.). Undergraduate and/or postgraduate degree in STEM, Finance, or Economics (preferred). Advanced Excel skills, any experience with VBA/Power Query is a plus. Familiarity with databases and data tools (e.g. Tableau / Snowflake / AWS / AI tools) would be advantageous. Deep knowledge of fund economics, performance attribution, and investor reporting. Strong analytical skills and a problem-solving mindset. Entrepreneurial spirit with a collaborative, team-oriented approach. Exceptional verbal, written, and visual communication skills, with meticulous attention to detail. Sound judgment, confidence, and the ability to work independently on ad hoc projects. Experience fostering a positive team culture and managing multiple direct reports. Strong quantitative and coding skills (Python / R / SQL) are a plus.At Blackstone, you will be part of a culture that values intellectual rigor, collaboration, and innovation. We invest in our people, providing opportunities to grow, lead, and make an impact - both for our clients and the firm.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Dec 15, 2025
Full time
Vice President - Client Service Analytics, BXMA page is loaded Vice President - Client Service Analytics, BXMAlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 39949Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Role Overview BXMA designs commingled and customized investment solutions to help institutional investors achieve strong, risk-adjusted performance across asset classes and strategies.Our London-based Investor Relations/Business Development and Analytics teams provide world-class client service to BXMA's European client base while driving business growth in the region.As a Vice President, you will play a pivotal role in: Delivering exceptional client service - ensuring timely, high-quality reporting and responses to ad hoc requests. Advancing business development - creating strategic marketing materials that move prospects through the sales cycle. Enhancing operational excellence - developing tools, processes, and automation to improve the quality and speed of deliverables. Leading and mentoring - guiding a team of highly capable analysts and associates.We are seeking a quick-thinking, analytically driven problem-solver who thrives at the intersection of investment insight and client communication. You should be hands-on, adaptable, and eager to learn with a beginner's mindset, while also capable of building trust-based relationships across the organization - including with senior stakeholders.Over time, you will develop deep expertise in BXMA's product suite, strategic asset allocation, portfolio construction, macroeconomics, and both public and private markets. Key Responsibilities Respond to a wide range of client inquiries regarding BXMA investments. Develop enhanced analytics for client and prospect portfolios, including process automation and efficiency improvements. Lead the team in leveraging data tools and AI across workflows. Create and maintain strategic marketing materials. Produce customized presentations for clients and prospects. Manage the Request for Proposal (RFP) process, assisting with completion where required. Oversee and deliver client reporting for commingled funds, customized accounts, and specialty funds. Lead, mentor, and develop analysts and associates within the team, fostering a culture of analytical rigor and knowledge sharing. Uphold a client service mentality and consistently maintain a high bar for quality in all deliverables. Qualifications Blackstone seeks individuals who are highly motivated, intellectually curious, and have a track record of excellence. The ideal candidate will bring: 4-8 years of relevant experience (investment banking, asset management, alternatives, etc.). Undergraduate and/or postgraduate degree in STEM, Finance, or Economics (preferred). Advanced Excel skills, any experience with VBA/Power Query is a plus. Familiarity with databases and data tools (e.g. Tableau / Snowflake / AWS / AI tools) would be advantageous. Deep knowledge of fund economics, performance attribution, and investor reporting. Strong analytical skills and a problem-solving mindset. Entrepreneurial spirit with a collaborative, team-oriented approach. Exceptional verbal, written, and visual communication skills, with meticulous attention to detail. Sound judgment, confidence, and the ability to work independently on ad hoc projects. Experience fostering a positive team culture and managing multiple direct reports. Strong quantitative and coding skills (Python / R / SQL) are a plus.At Blackstone, you will be part of a culture that values intellectual rigor, collaboration, and innovation. We invest in our people, providing opportunities to grow, lead, and make an impact - both for our clients and the firm.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
London, United Kingdom Customer Experience Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high to medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper focused on delivering revenue retention and growth through alignment, adoption, and world class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. This role is hybrid. This is not a 100% remote role. Your Mission Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross departmentally to provide product expertise Accelerate customer solutions through knowledge of their business and best practice guidance Deliver proactive communication and manage mission critical escalations Align customer's roadmap with our product roadmap Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment in OneTrust and fully leverage their subscription. You Are An excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience Motivated to drive outcomes for your customers, you see Customer success as your own Comfortable holding other stakeholders accountable and unafraid to get loud when needed Lover of technology and someone who wants to learn how your customers use our products Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs Steady in the face of business critical issues and capable of handling customer escalations Thrive in a fast paced start up environment, and skilled at prioritizing incoming requests Strategic thinker, at your happiest when problem solving, and comfortable making decisions Independent, but also a team player Willing to travel, job requires (Estimated %) Your Experience Includes BA/BS in a relevant subject is required 6+ years in a client facing role within a CSM role is mandatory. Effective customer facing communication skills. Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management) Management of Enterprise, Strategic customers Excellent verbal and written communication skills, including the ability to chair meetings or host webinars Ability to build relationships with key customer stakeholders at all levels, including C suite level Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things done - be able to thrive in the dynamic environment that comes with a high growth company Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
Dec 15, 2025
Full time
London, United Kingdom Customer Experience Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high to medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper focused on delivering revenue retention and growth through alignment, adoption, and world class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. This role is hybrid. This is not a 100% remote role. Your Mission Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross departmentally to provide product expertise Accelerate customer solutions through knowledge of their business and best practice guidance Deliver proactive communication and manage mission critical escalations Align customer's roadmap with our product roadmap Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment in OneTrust and fully leverage their subscription. You Are An excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience Motivated to drive outcomes for your customers, you see Customer success as your own Comfortable holding other stakeholders accountable and unafraid to get loud when needed Lover of technology and someone who wants to learn how your customers use our products Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs Steady in the face of business critical issues and capable of handling customer escalations Thrive in a fast paced start up environment, and skilled at prioritizing incoming requests Strategic thinker, at your happiest when problem solving, and comfortable making decisions Independent, but also a team player Willing to travel, job requires (Estimated %) Your Experience Includes BA/BS in a relevant subject is required 6+ years in a client facing role within a CSM role is mandatory. Effective customer facing communication skills. Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management) Management of Enterprise, Strategic customers Excellent verbal and written communication skills, including the ability to chair meetings or host webinars Ability to build relationships with key customer stakeholders at all levels, including C suite level Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things done - be able to thrive in the dynamic environment that comes with a high growth company Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.
Business Development Manager - Investment Sales Location: Market Harborough Salary: £35,000 base + uncapped commission (OTE £100,000-£150,000) Immediate Start High-Earning Opportunity with a Fast-Growth Investment Business We're partnering with a dynamic and expanding investment firm to recruit a Business Development Manager who can convert qualified investor appointments into long-term relationships click apply for full job details
Dec 15, 2025
Full time
Business Development Manager - Investment Sales Location: Market Harborough Salary: £35,000 base + uncapped commission (OTE £100,000-£150,000) Immediate Start High-Earning Opportunity with a Fast-Growth Investment Business We're partnering with a dynamic and expanding investment firm to recruit a Business Development Manager who can convert qualified investor appointments into long-term relationships click apply for full job details
Salary: From £31500 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Dec 15, 2025
Full time
Salary: From £31500 Location: Didcot Store, Didcot, OX11 7ND Contract type: Permanent Business area: Retail Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations Managing operations in our petrol station (If your shop has one) People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great customer experience manager: Previous line management responsibilities in a fast-paced, operational environment. Someone who is truly obsessed with customers and service, and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Salary: From £35,800 Location: Ashford New Parade Local Store, Spelthorne, TW15 2UF Contract type: Permanent Business area: Retail Closing date: 27 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Dec 15, 2025
Full time
Salary: From £35,800 Location: Ashford New Parade Local Store, Spelthorne, TW15 2UF Contract type: Permanent Business area: Retail Closing date: 27 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast-paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Commodities & Global Markets Client Specialist - Funds & Institutions Location: London (Additional office locations) Job ID: 19890 Date: 11-Dec-2025 Employment type: Permanent - Full time, Mid-senior, Senior Job category: The Commodities and Global Markets Client Specialist Unit is a frontline expert team supporting clients and counterparties with all ready-to-trade activities. The team partners closely with sales, origination, compliance, legal, and operations to ensure seamless client onboarding and servicing, while managing non-financial risk matters. The team delivers a positive client experience and practical risk outcomes across a diverse portfolio of funds and regulated financial institutions. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Client Specialist within Commodities and Global Markets, you will take direct responsibility for client relationships from a compliance, administrative and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring regulatory and contractual requirements are met. You will partner with sales and origination teams to manage non-revenue responsibilities, freeing up capacity for commercial activities while maintaining strong connectivity with clients. Your expertise will be vital in translating regulatory requirements into clear, client-specific solutions and ensuring practical application of compliance and risk policies. You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds and financial institutions, delivering successful onboarding and ongoing engagement. What you offer Extensive experience in investment management operating models, fund structures, regulation and organisational frameworks, particularly within the EMEA region; Strong understanding of complex fund and ownership structures, such as SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder setups and umbrella funds; Ability to navigate cross-border structures involving partnerships, securitisation vehicles and holding companies; Expertise in client due diligence, financial crime risk management and policy application, as well as strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions and options; Demonstrated capability in contractual negotiation, including ISDA, CSA, EFET and other derivatives agreements; Experience with regulatory frameworks and classifications such as MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules and Dodd Frank Act; Fluency or working proficiency in one or more EMEA languages to support cross-border client engagement and documentation review. We love hearing from anyone inspired to build a better future with us. If you're excited about the role, we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave; 26 weeks' paid parental leave for primary caregivers, 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers; Paid fertility leave for those undergoing or supporting fertility treatment; 2 days of paid volunteer leave and donation matching; Access to a wide range of salary sacrificing options; Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover; Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services; Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription; Access to company-funded emergency and backup dependent care services; Recognition and service awards; Hybrid and flexible working arrangements, dependent on role; Reimbursement for work from home equipment. About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Dec 15, 2025
Full time
Commodities & Global Markets Client Specialist - Funds & Institutions Location: London (Additional office locations) Job ID: 19890 Date: 11-Dec-2025 Employment type: Permanent - Full time, Mid-senior, Senior Job category: The Commodities and Global Markets Client Specialist Unit is a frontline expert team supporting clients and counterparties with all ready-to-trade activities. The team partners closely with sales, origination, compliance, legal, and operations to ensure seamless client onboarding and servicing, while managing non-financial risk matters. The team delivers a positive client experience and practical risk outcomes across a diverse portfolio of funds and regulated financial institutions. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Client Specialist within Commodities and Global Markets, you will take direct responsibility for client relationships from a compliance, administrative and servicing perspective. You will act as the primary point of contact for clients on all ready-to-trade matters, ensuring regulatory and contractual requirements are met. You will partner with sales and origination teams to manage non-revenue responsibilities, freeing up capacity for commercial activities while maintaining strong connectivity with clients. Your expertise will be vital in translating regulatory requirements into clear, client-specific solutions and ensuring practical application of compliance and risk policies. You will support a portfolio of funds and regulated entities, including asset managers, hedge funds, private equity funds and financial institutions, delivering successful onboarding and ongoing engagement. What you offer Extensive experience in investment management operating models, fund structures, regulation and organisational frameworks, particularly within the EMEA region; Strong understanding of complex fund and ownership structures, such as SPVs, trusts, hedge funds, funds of funds, UCITS, AIFs, master-feeder setups and umbrella funds; Ability to navigate cross-border structures involving partnerships, securitisation vehicles and holding companies; Expertise in client due diligence, financial crime risk management and policy application, as well as strong knowledge of physical commodities and derivatives products, including contracts for difference, forwards, futures, swaps, swaptions and options; Demonstrated capability in contractual negotiation, including ISDA, CSA, EFET and other derivatives agreements; Experience with regulatory frameworks and classifications such as MiFID, EMIR, AMLD5 and 6, FATCA, CFTC Rules and Dodd Frank Act; Fluency or working proficiency in one or more EMEA languages to support cross-border client engagement and documentation review. We love hearing from anyone inspired to build a better future with us. If you're excited about the role, we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave; 26 weeks' paid parental leave for primary caregivers, 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers; Paid fertility leave for those undergoing or supporting fertility treatment; 2 days of paid volunteer leave and donation matching; Access to a wide range of salary sacrificing options; Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover; Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services; Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription; Access to company-funded emergency and backup dependent care services; Recognition and service awards; Hybrid and flexible working arrangements, dependent on role; Reimbursement for work from home equipment. About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Overview International Market Leader, with offices located in the USA, London and Paris Opportunity for an FP&A Manager / FP&A Analyst to make an impact About Our Client About Our Client Michael Page is excited to be partnering with a Private Equity backed International Market Leader in their Industry, with offices located in the USA, London and Paris. Due to continued growth the business is recruiting for a European FP&A Manager, based in Park Royal, Northwest London, with Hybrid working. Job Description Job Description As the European FP&A Manager, based in Park Royal, Northwest London you will be responsible for: To contribute to the achievement of the business plan objectives by partnering with the UK & Paris General Manager's to deliver profitable cash backed growth in EBITDA through revenue and gross margin expansion and effective management of investment and opex spend: Preparation of the annual operating Budget for the regional business Quarterly rolling trading Forecasting, in-month Flash reporting including analysis and explanation of trading variances Using the management accounts prepared monthly to provide insight and advice to management on interpretating the financial performance in order to improve the speed and effectiveness of business decision making Business partnering with the General Manager and his management team to identify and exploit market opportunities, financial analysis and insight for key strategic objectives (eg. business development, selling of additional add-on services) Tracking of key operational metrics linked to financial performance (sales, service KPI's) Working with the Credit Control and Account Management teams to ensure excellent management of working capital balances especially aged receivables Oversight of the rolling 13-week cashflow forecast submitted to Group Support groupwide analysis of current and future financial performance Active participation in the Finance Leadership Team (FLT) which brings together the key financial leaders in the Group under the Chief Financial Officer This is a new role and is part of an investment in Financial Planning & Analysis and Commercial Finance capabilities across the Group. A new operating model has recently been implemented which established 4 regional business units, reporting into the Group Chief Operating Officer in London. Hence this role is one of 4 equivalent finance roles (US West, Central, East & Europe) which are being established to provide local support to the business leaders with a solid reporting line to Group Finance The Successful Applicant A demonstrable ability to perform accurate financial analysis and corelate to business performance Qualified CIMA, ACCA or ACA or Qualified by experience Prior experience of providing commercial finance/business partnering Excellent communication skills both within the finance organisation but especially in business terms to the senior operating and general management team A willingness to learn and cooperate across geographical boundaries An aptitude for working at pace and a desire/interest in working in a private equity backed environment What's on Offer Salary £80,000 - £90,000 10% Bonus Private medical care Gym membership 25 days holidays plus bank holidays Parking - Available on site Accessible from Harlesden, Park Royal, North Acton or Acton Main Tube/Train Station Parking Onsite Excellent progression opportunities Hybrid working pattern: 3 days in the office and 2 days from home after training period If you are excited about the opportunity to make a significant impact as a European FP&A Manager, we encourage you to apply today.
Dec 14, 2025
Full time
Overview International Market Leader, with offices located in the USA, London and Paris Opportunity for an FP&A Manager / FP&A Analyst to make an impact About Our Client About Our Client Michael Page is excited to be partnering with a Private Equity backed International Market Leader in their Industry, with offices located in the USA, London and Paris. Due to continued growth the business is recruiting for a European FP&A Manager, based in Park Royal, Northwest London, with Hybrid working. Job Description Job Description As the European FP&A Manager, based in Park Royal, Northwest London you will be responsible for: To contribute to the achievement of the business plan objectives by partnering with the UK & Paris General Manager's to deliver profitable cash backed growth in EBITDA through revenue and gross margin expansion and effective management of investment and opex spend: Preparation of the annual operating Budget for the regional business Quarterly rolling trading Forecasting, in-month Flash reporting including analysis and explanation of trading variances Using the management accounts prepared monthly to provide insight and advice to management on interpretating the financial performance in order to improve the speed and effectiveness of business decision making Business partnering with the General Manager and his management team to identify and exploit market opportunities, financial analysis and insight for key strategic objectives (eg. business development, selling of additional add-on services) Tracking of key operational metrics linked to financial performance (sales, service KPI's) Working with the Credit Control and Account Management teams to ensure excellent management of working capital balances especially aged receivables Oversight of the rolling 13-week cashflow forecast submitted to Group Support groupwide analysis of current and future financial performance Active participation in the Finance Leadership Team (FLT) which brings together the key financial leaders in the Group under the Chief Financial Officer This is a new role and is part of an investment in Financial Planning & Analysis and Commercial Finance capabilities across the Group. A new operating model has recently been implemented which established 4 regional business units, reporting into the Group Chief Operating Officer in London. Hence this role is one of 4 equivalent finance roles (US West, Central, East & Europe) which are being established to provide local support to the business leaders with a solid reporting line to Group Finance The Successful Applicant A demonstrable ability to perform accurate financial analysis and corelate to business performance Qualified CIMA, ACCA or ACA or Qualified by experience Prior experience of providing commercial finance/business partnering Excellent communication skills both within the finance organisation but especially in business terms to the senior operating and general management team A willingness to learn and cooperate across geographical boundaries An aptitude for working at pace and a desire/interest in working in a private equity backed environment What's on Offer Salary £80,000 - £90,000 10% Bonus Private medical care Gym membership 25 days holidays plus bank holidays Parking - Available on site Accessible from Harlesden, Park Royal, North Acton or Acton Main Tube/Train Station Parking Onsite Excellent progression opportunities Hybrid working pattern: 3 days in the office and 2 days from home after training period If you are excited about the opportunity to make a significant impact as a European FP&A Manager, we encourage you to apply today.
Senior Product Manager TrafficGuard.ai About TrafficGuard.ai TrafficGuard.ai is a leading ad fraud prevention and marketing intelligence platform that helps businesses protect their digital advertising investments. We specialize in detecting and preventing invalid traffic across Google PPC, Performance Max (PMAX), and Affiliate Marketing channels, ensuring our clients maximize ROI and campaign performance. Position Overview We are seeking an exceptional Senior Product Manager to join our growing product team. This role reports directly to the Chief Product Officer and includes management of a Product Owner. The ideal candidate is a strong communicator who deeply understands the AdTech industry and can effectively articulate product vision and strategy to diverse stakeholders. This is a pivotal role that will drive our strategic evolution from fraud detection and prevention into optimization and performance enhancement solutions. You will expand our product offerings across multiple verticals, including e-commerce, retail, travel, gaming, and financial services, ensuring our Google PPC, PMAX, and Affiliate Marketing solutions deliver measurable performance improvements for our clients. This position requires someone who can take complete ownership of product planning, from MVP definition through launch execution, while maintaining tight alignment with our sales process. You will bridge technical and business perspectives, translating market needs into compelling product features that drive meaningful customer impact and revenue growth. Reporting Structure Reports to: Chief Product Officer Direct Report: Product Owner Key Responsibilities Product Strategy & Evolution: Lead the strategic transition from fraud detection/prevention to optimization and performance enhancement solutions across Google PPC, PMAX, and Affiliate Marketing, expanding into multiple verticals including e-commerce, retail, travel, gaming, and financial services MVP Planning & Execution: Take complete ownership of MVP definition, planning, and launch execution. Identify core features, define success metrics, and create phased rollout strategies that balance speed-to-market with quality Sales Process Alignment: Maintain tight alignment with the sales team, providing product expertise during customer conversations, developing compelling demo narratives, and ensuring the product roadmap reflects market demands and revenue opportunities Feature Launch Excellence: Lead end-to-end product feature launches, articulating clear value propositions and go-to-market strategies that demonstrate measurable customer impact and business value Stakeholder Communication: Present product roadmaps, feature specifications, and success metrics to executive leadership, engineering teams, sales, and customers with clarity and confidence Market Intelligence: Maintain a deep understanding of the AdTech ecosystem, competitive landscape, and emerging trends in ad fraud prevention, optimization technologies, Google advertising platforms, and affiliate networks across multiple industry verticals Team Leadership: Mentor and manage Product Owner, fostering professional growth and ensuring effective product delivery processes Customer Discovery: Conduct customer interviews, analyze usage data, and synthesize insights to identify unmet needs and validate product hypotheses across different vertical markets Cross-functional Collaboration: Work closely with Engineering, Sales, Marketing, and Customer Success teams to ensure seamless product development and successful market adoption Success Metrics: Define, track, and communicate KPIs for product performance, feature adoption, and customer satisfaction Required Qualifications 5+ years of product management experience AND 5+ years of AdTech industry experience (experience can be concurrent) Proven track record of successfully planning and launching MVPs that have achieved product-market fit and measurable business impact Demonstrated ability to take complete ownership of product planning and maintain alignment with sales processes throughout the product lifecycle Proven success launching B2B SaaS products Exceptional communication skills with demonstrated ability to present complex technical concepts to both technical and non-technical audiences Deep understanding of the digital advertising ecosystem, including programmatic advertising, attribution models, and optimization strategies Experience managing direct reports and fostering high-performing product teams Strong analytical skills with the ability to synthesize data from multiple sources into actionable insights Data-driven decision-making approach with comfort using analytics platforms and product intelligence tools Technical Knowledge & Skills Google Advertising Platforms: Expert-level knowledge of Google Ads, Google PPC campaigns, and Performance Max (PMAX) campaign structures, optimization strategies, and reporting capabilities Affiliate Marketing: Strong understanding of affiliate marketing ecosystems, tracking mechanisms, commission structures, Affiliate Management Platforms, and fraud prevention challenges Adtech KPIs & Metrics: Deep expertise working with critical advertising metrics including ROAS (Return on Ad Spend), CPC (Cost Per Click), CAC (Customer Acquisition Cost), CPA (Cost Per Acquisition), CTR (Click-Through Rate), CVR (Conversion Rate), LTV (Lifetime Value), CPM (Cost Per Mille), Quality Score, and Impression Share. Must be able to analyze, interpret, and infer how our platform is influencing those metrics for our customers Product Analytics Tools: Required experience with Google Ads reporting. Bonus points for proficiency with Looker for data visualization and business intelligence. Also, for Fullstory for user behavior analysis Ad Fraud & Invalid Traffic: Familiarity with click fraud, bot traffic, conversion fraud, and industry standards for traffic quality API & Integrations: Understanding of REST APIs, webhooks, and common integration patterns for advertising platforms Agile Methodologies: Experience with Scrum, Kanban, or other agile frameworks; familiarity with Jira, Confluence, or similar tools What Makes You Stand Out Experience building optimization and performance enhancement products that measurably improve advertising efficiency and ROI Track record of successfully expanding product offerings across multiple verticals (e-commerce, retail, travel, gaming, financial services) Experience building AI/ML-powered products or working with fraud detection and optimization algorithms Published articles or industry contributions in AdTech and performance marketing Experience working with enterprise clients and navigating complex B2B sales cycles Prior experience at a high-growth SaaS startup or scale-up in the AdTech or Martech space Proficiency with Looker for data visualization and analytics Certifications in Google Ads, or related areas What We Offer Competitive salary and equity package Opportunity to shape product strategy at a rapidly growing AdTech company Direct reporting relationship with the Chief Product Officer Leadership opportunity with direct report and growing team Flexible work arrangements with remote options Collaborative, innovative culture with brilliant, passionate colleagues TrafficGuard.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Dec 14, 2025
Full time
Senior Product Manager TrafficGuard.ai About TrafficGuard.ai TrafficGuard.ai is a leading ad fraud prevention and marketing intelligence platform that helps businesses protect their digital advertising investments. We specialize in detecting and preventing invalid traffic across Google PPC, Performance Max (PMAX), and Affiliate Marketing channels, ensuring our clients maximize ROI and campaign performance. Position Overview We are seeking an exceptional Senior Product Manager to join our growing product team. This role reports directly to the Chief Product Officer and includes management of a Product Owner. The ideal candidate is a strong communicator who deeply understands the AdTech industry and can effectively articulate product vision and strategy to diverse stakeholders. This is a pivotal role that will drive our strategic evolution from fraud detection and prevention into optimization and performance enhancement solutions. You will expand our product offerings across multiple verticals, including e-commerce, retail, travel, gaming, and financial services, ensuring our Google PPC, PMAX, and Affiliate Marketing solutions deliver measurable performance improvements for our clients. This position requires someone who can take complete ownership of product planning, from MVP definition through launch execution, while maintaining tight alignment with our sales process. You will bridge technical and business perspectives, translating market needs into compelling product features that drive meaningful customer impact and revenue growth. Reporting Structure Reports to: Chief Product Officer Direct Report: Product Owner Key Responsibilities Product Strategy & Evolution: Lead the strategic transition from fraud detection/prevention to optimization and performance enhancement solutions across Google PPC, PMAX, and Affiliate Marketing, expanding into multiple verticals including e-commerce, retail, travel, gaming, and financial services MVP Planning & Execution: Take complete ownership of MVP definition, planning, and launch execution. Identify core features, define success metrics, and create phased rollout strategies that balance speed-to-market with quality Sales Process Alignment: Maintain tight alignment with the sales team, providing product expertise during customer conversations, developing compelling demo narratives, and ensuring the product roadmap reflects market demands and revenue opportunities Feature Launch Excellence: Lead end-to-end product feature launches, articulating clear value propositions and go-to-market strategies that demonstrate measurable customer impact and business value Stakeholder Communication: Present product roadmaps, feature specifications, and success metrics to executive leadership, engineering teams, sales, and customers with clarity and confidence Market Intelligence: Maintain a deep understanding of the AdTech ecosystem, competitive landscape, and emerging trends in ad fraud prevention, optimization technologies, Google advertising platforms, and affiliate networks across multiple industry verticals Team Leadership: Mentor and manage Product Owner, fostering professional growth and ensuring effective product delivery processes Customer Discovery: Conduct customer interviews, analyze usage data, and synthesize insights to identify unmet needs and validate product hypotheses across different vertical markets Cross-functional Collaboration: Work closely with Engineering, Sales, Marketing, and Customer Success teams to ensure seamless product development and successful market adoption Success Metrics: Define, track, and communicate KPIs for product performance, feature adoption, and customer satisfaction Required Qualifications 5+ years of product management experience AND 5+ years of AdTech industry experience (experience can be concurrent) Proven track record of successfully planning and launching MVPs that have achieved product-market fit and measurable business impact Demonstrated ability to take complete ownership of product planning and maintain alignment with sales processes throughout the product lifecycle Proven success launching B2B SaaS products Exceptional communication skills with demonstrated ability to present complex technical concepts to both technical and non-technical audiences Deep understanding of the digital advertising ecosystem, including programmatic advertising, attribution models, and optimization strategies Experience managing direct reports and fostering high-performing product teams Strong analytical skills with the ability to synthesize data from multiple sources into actionable insights Data-driven decision-making approach with comfort using analytics platforms and product intelligence tools Technical Knowledge & Skills Google Advertising Platforms: Expert-level knowledge of Google Ads, Google PPC campaigns, and Performance Max (PMAX) campaign structures, optimization strategies, and reporting capabilities Affiliate Marketing: Strong understanding of affiliate marketing ecosystems, tracking mechanisms, commission structures, Affiliate Management Platforms, and fraud prevention challenges Adtech KPIs & Metrics: Deep expertise working with critical advertising metrics including ROAS (Return on Ad Spend), CPC (Cost Per Click), CAC (Customer Acquisition Cost), CPA (Cost Per Acquisition), CTR (Click-Through Rate), CVR (Conversion Rate), LTV (Lifetime Value), CPM (Cost Per Mille), Quality Score, and Impression Share. Must be able to analyze, interpret, and infer how our platform is influencing those metrics for our customers Product Analytics Tools: Required experience with Google Ads reporting. Bonus points for proficiency with Looker for data visualization and business intelligence. Also, for Fullstory for user behavior analysis Ad Fraud & Invalid Traffic: Familiarity with click fraud, bot traffic, conversion fraud, and industry standards for traffic quality API & Integrations: Understanding of REST APIs, webhooks, and common integration patterns for advertising platforms Agile Methodologies: Experience with Scrum, Kanban, or other agile frameworks; familiarity with Jira, Confluence, or similar tools What Makes You Stand Out Experience building optimization and performance enhancement products that measurably improve advertising efficiency and ROI Track record of successfully expanding product offerings across multiple verticals (e-commerce, retail, travel, gaming, financial services) Experience building AI/ML-powered products or working with fraud detection and optimization algorithms Published articles or industry contributions in AdTech and performance marketing Experience working with enterprise clients and navigating complex B2B sales cycles Prior experience at a high-growth SaaS startup or scale-up in the AdTech or Martech space Proficiency with Looker for data visualization and analytics Certifications in Google Ads, or related areas What We Offer Competitive salary and equity package Opportunity to shape product strategy at a rapidly growing AdTech company Direct reporting relationship with the Chief Product Officer Leadership opportunity with direct report and growing team Flexible work arrangements with remote options Collaborative, innovative culture with brilliant, passionate colleagues TrafficGuard.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Dec 13, 2025
Full time
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries - trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you - We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters - Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow - Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer health, usage, adoption patterns and outcomes, then design interventions to maximise success. Identify potential risks to customer retention and work collaboratively to avoid them before they materialise. Facilitate customer workshops and business reviews to surface needs, measure progress and align goals. Capture and share customer feedback, providing insight that helps shape product development and service offerings. Partner with our teams (Support, Professional Services, Product, Account Management) to coordinate delivery of customer outcomes. Document customer engagements and maintain visibility of activity, outcomes and risks across systems. Refine and improve Customer Success practices to ensure they are aligned with the evolving needs of clients. Requirements A blend of technical understanding and customer-facing skills, from an observability, monitoring, or enterprise software environment. Experience in a Customer Success, Technical Account Management, or related customer-facing role (non-sales). Hands-on knowledge of observability platforms or monitoring tools (Geneos, Opsview, OP5 or Uptrends advantageous) Background in enterprise-scale environments (financial services experience advantageous). Ability to translate technical solutions into business value and outcomes. Experience delivering training, workshops, or enablement programmes. Analytical skills for interpreting customer usage and health metrics. Excellent communication and relationship-building skills at all levels, from technical staff to senior stakeholders. Organised, proactive, and comfortable working independently while collaborating across functions. Health insurance cover for you and your dependents Dental Cover for you and your dependants Income Protection Enhanced parental leave Flexible hybrid working ITRS Group is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Apply for this Job Please note that the ITRS Recruitment portal is powered by Workable. Use of the portal is subject to the following privacy policy:
Mortgage Adviser Trainer & Development Coach Fareham Full-Time £50,000 + Up to £10,000 Bonus Join a business that's transforming the specialist mortgage market. Our client is the UK's first specialist property finance comparison site, created to provide property investors with a faster, clearer, and more transparent way to compare bridging, commercial, and buy-to-let mortgages. Bringing together three leading property finance specialists with over 60 years' combined experience, the business is on a mission to disrupt the UK specialist lending sector and become the go-to firm for customers with a real passion for property investment. As they continue to grow, the business is now seeking a passionate Mortgage Adviser Trainer & Development Coach to lead their adviser training journey and develop new talent from the ground up. What's in it for you? £50,000 base salary plus performance bonus up to £10,000 25 days holiday plus bank holidays WPA Cash benefit Office-based role with working hours 8:30-5 or 9-5:30 Autonomy to design and deliver a best-in-class mortgage adviser training journey Opportunity to shape new talent from entry level to fully competent advisers Work directly with senior leadership (including the Managing Director) to build and evolve the academy structure Are you the right person for the job? Essential Requirements: CeMAP-qualified (or equivalent) - JO7 also considered Proven experience training mortgage advisers in a regulated environment Strong knowledge of FCA regulation, compliance principles, and Consumer Duty Background in sales coaching, technical mortgage training, and adviser development Excellent communication skills with an empathetic, supportive coaching style Desirable: JO7 qualification Experience within specialist lending (BTL, bridging, commercial, development finance) Familiarity with CRM systems and digital learning tools Instructional design or L&D certification Soft Skills: Strong people skills - approachable, patient, and encouraging Able to inspire confidence in new entrants with no industry background Embodies customer-first values and regulatory integrity What will your role look like? Design and deliver a structured induction programme covering CeMAP support, FCA regulation, Consumer Duty, product knowledge, and sales skills Facilitate classroom, virtual, and on-the-job training sessions tailored to specialist lending Create engaging learning materials, case studies, and role-play scenarios Track trainee progress through structured assessments, feedback loops, and development plans Collaborate with Sales Managers to ensure a smooth transition from training to live advising Embed cultural alignment with Consumer Duty and customer-first principles Maintain training records and contribute to the continuous improvement of the programme What's next? It's easy! Click "APPLY" now! We can't wait to hear from you! Your data will be handled in line with GDPR JBRP1_UKTJ
Dec 13, 2025
Full time
Mortgage Adviser Trainer & Development Coach Fareham Full-Time £50,000 + Up to £10,000 Bonus Join a business that's transforming the specialist mortgage market. Our client is the UK's first specialist property finance comparison site, created to provide property investors with a faster, clearer, and more transparent way to compare bridging, commercial, and buy-to-let mortgages. Bringing together three leading property finance specialists with over 60 years' combined experience, the business is on a mission to disrupt the UK specialist lending sector and become the go-to firm for customers with a real passion for property investment. As they continue to grow, the business is now seeking a passionate Mortgage Adviser Trainer & Development Coach to lead their adviser training journey and develop new talent from the ground up. What's in it for you? £50,000 base salary plus performance bonus up to £10,000 25 days holiday plus bank holidays WPA Cash benefit Office-based role with working hours 8:30-5 or 9-5:30 Autonomy to design and deliver a best-in-class mortgage adviser training journey Opportunity to shape new talent from entry level to fully competent advisers Work directly with senior leadership (including the Managing Director) to build and evolve the academy structure Are you the right person for the job? Essential Requirements: CeMAP-qualified (or equivalent) - JO7 also considered Proven experience training mortgage advisers in a regulated environment Strong knowledge of FCA regulation, compliance principles, and Consumer Duty Background in sales coaching, technical mortgage training, and adviser development Excellent communication skills with an empathetic, supportive coaching style Desirable: JO7 qualification Experience within specialist lending (BTL, bridging, commercial, development finance) Familiarity with CRM systems and digital learning tools Instructional design or L&D certification Soft Skills: Strong people skills - approachable, patient, and encouraging Able to inspire confidence in new entrants with no industry background Embodies customer-first values and regulatory integrity What will your role look like? Design and deliver a structured induction programme covering CeMAP support, FCA regulation, Consumer Duty, product knowledge, and sales skills Facilitate classroom, virtual, and on-the-job training sessions tailored to specialist lending Create engaging learning materials, case studies, and role-play scenarios Track trainee progress through structured assessments, feedback loops, and development plans Collaborate with Sales Managers to ensure a smooth transition from training to live advising Embed cultural alignment with Consumer Duty and customer-first principles Maintain training records and contribute to the continuous improvement of the programme What's next? It's easy! Click "APPLY" now! We can't wait to hear from you! Your data will be handled in line with GDPR JBRP1_UKTJ
About this role Aladdin Business, Sales/Commercial Lead - Aladdin Studio, DIRECTOR About Aladdin & Aladdin Studio ALADDINis our operating system for handling financial portfolios. It unites the information, people, and technology needed to manage money in real time at every step of the investment process. Aladdin exists so that every financial professional can see, understand, and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The platform builds a connective tissue for thousands of users investing worldwide. Aladdin Studio is a developer platform that is open to all users within an organization, from professional engineers building the latest workflow applications to data analysts creating automated reporting to the technically curious portfolio managers automating investment insights. Aladdin Studio allows for the differentiation and customization on top of Aladdin, so that our clients can further build unique and value-generating workflows and tools by integrating with Aladdin programmatically. The Role As a trusted customer advocate, the Commercial lead for Aladdin Studio will help organizations build differentiated solutions on top of Aladdin, will hold accountability for the commercial development of the offering. This includes maintaining existing client relationships, identifying new revenue opportunities, and developing the pricing model for prospective and existing clients. This leader will partner with specialists across a cross-functional team - including members of our business development, client relationship, support, product management, and engineering functions. We are looking for a seasoned professional with a passion for enterprise data products specifically in and around asset management. Significant experience in making these solutions discoverable, usable, well-governed, and loved by users will drive success. You need to possess a deep understanding of solution architecting, a broad understanding of data warehousing concepts, technologies and use cases, an empathy for data users, and an ability to shape and execute both a long-term vision and near-term incremental improvements for clients from portfolio managers to information technology teams. A successful candidate will have demonstrated expertise in driving the success and commercial performance of a data warehouse or data management platform. This leader will have enabled the growth of a highly successful business through: Key Responsibilities Own enterprise client relationships with client technical leads to cultivate a culture built around Aladdin Studio Engaging senior technology executives on technology trends Driving strategic product direction Developing a successful revenue model Striking strategic partnerships Leading engagements across the sales lifecycle Educate customers of all sizes on the value proposition of Aladdin Studio, and participate in deep architectural discussions to ensure solutions are designed for successful deployment on Aladdin Studio Capture and share best-practice knowledge among Aladdin Studio solutions architects and Implementations teams. Author or otherwise contribute to Aladdin Studio customer-facing publications such as whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, product, engineering teams and operations. Client opportunity: Define the commercial opportunity for Aladdin Studio in conjunction with our core Aladdin offerings. Commercial opportunity: Generate meaningful new revenue through Aladdin Studio. Lead and navigate complex client engagements. Operate as a go-to-point of contact for Aladdin Data Cloud / APIs and other product offerings to the market. Dedication to build: Operate as evangelist within the 1Aladdin organization to develop the Aladdin Studio business. Cross functional engagement: Lead a dedicated, commercially oriented team that is directly focused on capturing revenue. Talent development: Develop and retain a robust team, offering ongoing feedback and overall career mentorship. Build the right talent balance by assessing skill sets and by providing ongoing mentoring to the team. 1Aladdin and BlackRock engagement: Drive colleague engagement toward the Aladdin Studio vision including driving product and feature evolution with strategic partnerships. Desired Qualifications 5-7+ years of experience in leading commercials/sales experience with distributed applications in and around financial services Experience in investment accounting, investment operations, portfolio management, trading or risk management is a must Familiarity with capital markets instruments (equities, fixed income, derivatives) or a solid understanding of the investment lifecycle or workflow expertise Strong analytical mindset and ability to use sound data and logic to make compelling decisions and recommendations. Global Teamwork - ability to work effectively as part of a geographically diverse team. Excellent communication and orchestration skills both written and verbal, to navigate a matrixed organization, tell compelling stories with ease, and inspire a common vision. History of successful technical sales consulting and architecture engagements with large-scale customers or enterprises Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Technical degree; Computer Science, Engineering, or Mathematics background highly valued Experience using big data technologies such as AWS, Azure, Hadoop, Snowflake are a significant plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Dec 13, 2025
Full time
About this role Aladdin Business, Sales/Commercial Lead - Aladdin Studio, DIRECTOR About Aladdin & Aladdin Studio ALADDINis our operating system for handling financial portfolios. It unites the information, people, and technology needed to manage money in real time at every step of the investment process. Aladdin exists so that every financial professional can see, understand, and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The platform builds a connective tissue for thousands of users investing worldwide. Aladdin Studio is a developer platform that is open to all users within an organization, from professional engineers building the latest workflow applications to data analysts creating automated reporting to the technically curious portfolio managers automating investment insights. Aladdin Studio allows for the differentiation and customization on top of Aladdin, so that our clients can further build unique and value-generating workflows and tools by integrating with Aladdin programmatically. The Role As a trusted customer advocate, the Commercial lead for Aladdin Studio will help organizations build differentiated solutions on top of Aladdin, will hold accountability for the commercial development of the offering. This includes maintaining existing client relationships, identifying new revenue opportunities, and developing the pricing model for prospective and existing clients. This leader will partner with specialists across a cross-functional team - including members of our business development, client relationship, support, product management, and engineering functions. We are looking for a seasoned professional with a passion for enterprise data products specifically in and around asset management. Significant experience in making these solutions discoverable, usable, well-governed, and loved by users will drive success. You need to possess a deep understanding of solution architecting, a broad understanding of data warehousing concepts, technologies and use cases, an empathy for data users, and an ability to shape and execute both a long-term vision and near-term incremental improvements for clients from portfolio managers to information technology teams. A successful candidate will have demonstrated expertise in driving the success and commercial performance of a data warehouse or data management platform. This leader will have enabled the growth of a highly successful business through: Key Responsibilities Own enterprise client relationships with client technical leads to cultivate a culture built around Aladdin Studio Engaging senior technology executives on technology trends Driving strategic product direction Developing a successful revenue model Striking strategic partnerships Leading engagements across the sales lifecycle Educate customers of all sizes on the value proposition of Aladdin Studio, and participate in deep architectural discussions to ensure solutions are designed for successful deployment on Aladdin Studio Capture and share best-practice knowledge among Aladdin Studio solutions architects and Implementations teams. Author or otherwise contribute to Aladdin Studio customer-facing publications such as whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, product, engineering teams and operations. Client opportunity: Define the commercial opportunity for Aladdin Studio in conjunction with our core Aladdin offerings. Commercial opportunity: Generate meaningful new revenue through Aladdin Studio. Lead and navigate complex client engagements. Operate as a go-to-point of contact for Aladdin Data Cloud / APIs and other product offerings to the market. Dedication to build: Operate as evangelist within the 1Aladdin organization to develop the Aladdin Studio business. Cross functional engagement: Lead a dedicated, commercially oriented team that is directly focused on capturing revenue. Talent development: Develop and retain a robust team, offering ongoing feedback and overall career mentorship. Build the right talent balance by assessing skill sets and by providing ongoing mentoring to the team. 1Aladdin and BlackRock engagement: Drive colleague engagement toward the Aladdin Studio vision including driving product and feature evolution with strategic partnerships. Desired Qualifications 5-7+ years of experience in leading commercials/sales experience with distributed applications in and around financial services Experience in investment accounting, investment operations, portfolio management, trading or risk management is a must Familiarity with capital markets instruments (equities, fixed income, derivatives) or a solid understanding of the investment lifecycle or workflow expertise Strong analytical mindset and ability to use sound data and logic to make compelling decisions and recommendations. Global Teamwork - ability to work effectively as part of a geographically diverse team. Excellent communication and orchestration skills both written and verbal, to navigate a matrixed organization, tell compelling stories with ease, and inspire a common vision. History of successful technical sales consulting and architecture engagements with large-scale customers or enterprises Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Technical degree; Computer Science, Engineering, or Mathematics background highly valued Experience using big data technologies such as AWS, Azure, Hadoop, Snowflake are a significant plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Overview Role overview ID: Entity: Vistry Region: Vistry East London Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Warley, Brentwood Date Posted: 06.08.2025 We have a fantastic opportunity for a Development Manager to join our team within Vistry East London, at our Brentwood office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable A desire to continue with further education Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role Assist the Land / New Business department during the pre-development programme and in certain instances to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and where appropriate coordination with the Technical team. Ensuring the active involvement of the Development Team to facilitate early handover of prospective Development sites from the Land / New Business Team to the full Project Team. Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development Budgets and programme information in line with the Development Appraisal system at all times. Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans Section 38 / 104 Agreements Open Space Agreements Service Wayleaves / Easements Freehold Transfer Contracts Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental Policy. Prepare and submit a Post Investment Review and Ensure Project Close out Reports are completed and concluded, where appropriate via the Technical Team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to set timescales. Carry out Land Appraisals using Group software and ensure accurate ongoing monitoring and updating for budgeting purposes. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Appoint Solicitors via the framework. Work with land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering contracts. Work with clients and their agents to negotiate and agree the form of building contract (Development Agreement or JCT) in conjunction with the Legal Director and other internal stakeholders as appropriate. Appoint and manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk prestart on site. When required, organise and lead/ attend
Dec 13, 2025
Full time
Overview Role overview ID: Entity: Vistry Region: Vistry East London Department: Land & Planning Contract Type: Permanent - Full Time Job Location: Warley, Brentwood Date Posted: 06.08.2025 We have a fantastic opportunity for a Development Manager to join our team within Vistry East London, at our Brentwood office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable A desire to continue with further education Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role Assist the Land / New Business department during the pre-development programme and in certain instances to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and where appropriate coordination with the Technical team. Ensuring the active involvement of the Development Team to facilitate early handover of prospective Development sites from the Land / New Business Team to the full Project Team. Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development Budgets and programme information in line with the Development Appraisal system at all times. Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans Section 38 / 104 Agreements Open Space Agreements Service Wayleaves / Easements Freehold Transfer Contracts Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental Policy. Prepare and submit a Post Investment Review and Ensure Project Close out Reports are completed and concluded, where appropriate via the Technical Team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to set timescales. Carry out Land Appraisals using Group software and ensure accurate ongoing monitoring and updating for budgeting purposes. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Appoint Solicitors via the framework. Work with land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering contracts. Work with clients and their agents to negotiate and agree the form of building contract (Development Agreement or JCT) in conjunction with the Legal Director and other internal stakeholders as appropriate. Appoint and manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk prestart on site. When required, organise and lead/ attend
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Dec 13, 2025
Full time
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Role: Senior Marketing Manager(Campaign& PerformanceMarketing) ReportsInto:Director of Marketing & Culture Location: London,office-based Contract Type: Full Time, Permanent Who we are: Broadwick Live is dedicated to creating impact through electronic music and culture. Placing the audience and the experience at the heart, Broadwick Live develops,programmesand produces some of the most progressiveelectronicmusic shows worldwide. The team is behind iconicshows and seasons at a host of venues across London and beyondincludingDrumsheds,Printworks,Magazine,Brooklyn Storehouse,and more. Our team: The Broadwick Live Marketing team delivers industry-leading campaigns that shape how audiences engage with music, space, and culture. We sit at the intersection of creativity and commerce, working cross-functionally with internal teams and external partners to build narratives that drive ticket sales, engagement, shape culturalperception, and drive growth. We'rea passionate and dedicated team with strong values and vision for the future of events and culture spaces. Whatwearelooking for: We'relooking for a senior, audience-first, data-smart, electronic music-fluent growth marketer to lead how audiences discover,chooseand return to Broadwick Live experiences. Equal parts strategist and hands-on campaign lead, this person will own and evolve Broadwick Live's campaign marketing engine - driving commercial performance through paid media and CRM while developing a talented team of future experts.This person will contribute to building the systems, culture, and insights that will power Broadwick Live's next phase of growth. Whatyouwillberesponsible for: CampaignStrategy Act as senior strategic partner to the Director of Marketing & Culture, shaping how Broadwick Live plans, measures, implements, and scales campaign marketing. Act as campaign marketing expert and trusted senior partner to internal teams (music, social media & content, design, partnerships, finance, legal, and operations). Collaborate cross-functionally to ensure campaign execution aligns with Broadwick Live's wider business and brand vision. Set strategy and oversee delivery of high-performing campaigns that drive ROI and audience growth. Create seamless user journeys from first click to purchase or repeat return visit. Champion a data-driven agile approach, embedding measurement, testing and optimisation across all activity. Identify audience segments, fan communities, and growth areas for exploration. Team Leadership Team lead of a small, focussed team (one Marketing Manager and two Marketing Assistants), developing skills, confidence and accountability across all levels. Set and model high standards for attention to detail, critical thinking, and executional excellence. Foster a proactive, solutions-focused team culture. Work closely with Social Media & Content team to ensure campaign marketing and content marketing work in tandem to deliver joined up audience journeys and brand narrative. Paid Media Strategic oversight and day-to-day management of all paid channels including social, search, programmatic and OOH. Brief internal design and content teams on campaign creative purpose and goals. Ensure campaign budgets (over £1m+ annual budget) are forecasted, optimised and reported accurately. Manage relationships with external delivery partners to ensure campaigns are optimised across the full digital ecosystem. CRM Own and evolve CRM strategy to increase lifetime value, retention, and audience segmentation sophistication. Lead the design and deployment of optimised CRM automation and segmentation (experience with Braze highly preferable). Ensure CRM activity complements paid acquisition and nurtures long-term engagement. Collaborate with external paid social and ticketing partner teams to improve user journey and conversion rates. Performance & Insights Own delivery against key marketing KPIs including ROI, conversion rate, cost per purchase, and audience growth metrics. Track, analyse, and report on paid and CRM results. Translate data into insight and strategic recommendations that inform channel investment, campaign design, long-term marketing planning, and business growth decisions. What success looks like: Establishing frameworks and tactics that improve ROI and conversion rates. Delivering measurable uplift in CRM engagement. Providing regular, actionable insight that shapes longer-term business-wide strategy and decision making. Enabling personal and professional development of junior team members. Enabling senior leadership to move out of the day-to-day. Strengthening Broadwick Live's position as a benchmark for digital and performance marketing. Demonstrating measurable uplift in both audience acquisition and retention. Youwillneedto have: 7+ years' experience in digital campaign marketing within live events, music, culture or entertainment. Proven track record leading multi-channel campaigns that drive growth and revenue. Proven track record managing and developing teams. Expertise in paid social, CRM, and data-led decision-making. Strong commercial acumen and stakeholder management skills. Strong creative flair and cultural engagement expertise, knowing what resonates with who and where. The ability to assess campaign performance and pivot strategies accordingly. Excellent project management and coordination skills, comfortable working across multiple timelines and teams. Confidence in building and embedding processes. Deep familiarity with project management and campaign tools (Braze, Pallyy, Meta Ads Manager, Google Ads, Slack, Monday etc). Ability to thrive in fast-paced environments. Passion for electronic music and live experiences. Innate curiosity about culture and what makes audiences move.
Dec 13, 2025
Full time
Role: Senior Marketing Manager(Campaign& PerformanceMarketing) ReportsInto:Director of Marketing & Culture Location: London,office-based Contract Type: Full Time, Permanent Who we are: Broadwick Live is dedicated to creating impact through electronic music and culture. Placing the audience and the experience at the heart, Broadwick Live develops,programmesand produces some of the most progressiveelectronicmusic shows worldwide. The team is behind iconicshows and seasons at a host of venues across London and beyondincludingDrumsheds,Printworks,Magazine,Brooklyn Storehouse,and more. Our team: The Broadwick Live Marketing team delivers industry-leading campaigns that shape how audiences engage with music, space, and culture. We sit at the intersection of creativity and commerce, working cross-functionally with internal teams and external partners to build narratives that drive ticket sales, engagement, shape culturalperception, and drive growth. We'rea passionate and dedicated team with strong values and vision for the future of events and culture spaces. Whatwearelooking for: We'relooking for a senior, audience-first, data-smart, electronic music-fluent growth marketer to lead how audiences discover,chooseand return to Broadwick Live experiences. Equal parts strategist and hands-on campaign lead, this person will own and evolve Broadwick Live's campaign marketing engine - driving commercial performance through paid media and CRM while developing a talented team of future experts.This person will contribute to building the systems, culture, and insights that will power Broadwick Live's next phase of growth. Whatyouwillberesponsible for: CampaignStrategy Act as senior strategic partner to the Director of Marketing & Culture, shaping how Broadwick Live plans, measures, implements, and scales campaign marketing. Act as campaign marketing expert and trusted senior partner to internal teams (music, social media & content, design, partnerships, finance, legal, and operations). Collaborate cross-functionally to ensure campaign execution aligns with Broadwick Live's wider business and brand vision. Set strategy and oversee delivery of high-performing campaigns that drive ROI and audience growth. Create seamless user journeys from first click to purchase or repeat return visit. Champion a data-driven agile approach, embedding measurement, testing and optimisation across all activity. Identify audience segments, fan communities, and growth areas for exploration. Team Leadership Team lead of a small, focussed team (one Marketing Manager and two Marketing Assistants), developing skills, confidence and accountability across all levels. Set and model high standards for attention to detail, critical thinking, and executional excellence. Foster a proactive, solutions-focused team culture. Work closely with Social Media & Content team to ensure campaign marketing and content marketing work in tandem to deliver joined up audience journeys and brand narrative. Paid Media Strategic oversight and day-to-day management of all paid channels including social, search, programmatic and OOH. Brief internal design and content teams on campaign creative purpose and goals. Ensure campaign budgets (over £1m+ annual budget) are forecasted, optimised and reported accurately. Manage relationships with external delivery partners to ensure campaigns are optimised across the full digital ecosystem. CRM Own and evolve CRM strategy to increase lifetime value, retention, and audience segmentation sophistication. Lead the design and deployment of optimised CRM automation and segmentation (experience with Braze highly preferable). Ensure CRM activity complements paid acquisition and nurtures long-term engagement. Collaborate with external paid social and ticketing partner teams to improve user journey and conversion rates. Performance & Insights Own delivery against key marketing KPIs including ROI, conversion rate, cost per purchase, and audience growth metrics. Track, analyse, and report on paid and CRM results. Translate data into insight and strategic recommendations that inform channel investment, campaign design, long-term marketing planning, and business growth decisions. What success looks like: Establishing frameworks and tactics that improve ROI and conversion rates. Delivering measurable uplift in CRM engagement. Providing regular, actionable insight that shapes longer-term business-wide strategy and decision making. Enabling personal and professional development of junior team members. Enabling senior leadership to move out of the day-to-day. Strengthening Broadwick Live's position as a benchmark for digital and performance marketing. Demonstrating measurable uplift in both audience acquisition and retention. Youwillneedto have: 7+ years' experience in digital campaign marketing within live events, music, culture or entertainment. Proven track record leading multi-channel campaigns that drive growth and revenue. Proven track record managing and developing teams. Expertise in paid social, CRM, and data-led decision-making. Strong commercial acumen and stakeholder management skills. Strong creative flair and cultural engagement expertise, knowing what resonates with who and where. The ability to assess campaign performance and pivot strategies accordingly. Excellent project management and coordination skills, comfortable working across multiple timelines and teams. Confidence in building and embedding processes. Deep familiarity with project management and campaign tools (Braze, Pallyy, Meta Ads Manager, Google Ads, Slack, Monday etc). Ability to thrive in fast-paced environments. Passion for electronic music and live experiences. Innate curiosity about culture and what makes audiences move.
The Edwards Transcatheter Aortic Heart Valves unit (THV) consists of our SAPIEN family of transcatheter aortic and pulmonic heart valves which are the most widely prescribed transcatheter heart valves in the world! Edwards leadership in transcatheter heart valve replacement includes a commitment to meaningful innovation, rigorous scientific study, extensive clinician training and education, and significant investment in new applications of the technology. The Edwards SAPIEN valve platform continues to raise the bar as the most widely studied transcatheter heart valve worldwide. We currently have an exciting opening for a Senior Manager, Country Marketing UKI (TVH). This is position will be working remote and field based in the UK with regular travel required. This role focus will be to develop the country marketing plan based on a deep understanding of the country market needs and dynamics in alignment with European marketing plan and in cooperation with the Business Unit Director (BUD) and commercial team. Identifying strategic opportunities and driving key marketing initiatives on a country level will ensure strong delivery against business goals. How you will make an impact: Identify strategic opportunities to allow market growth, competitive differentiation, and capacity expansion in the country and establish marketing programs to capture these opportunities Develop and implement the country marketing plan in cooperation with the Country THV Leadership Team and with the European THV Marketing team Develop a Country Events Strategy to support the key strategic pillars Manage the country Country Marketing Team Ensure close collaboration with the country BUD and THV Leadership Team What you will need: Related degree (or additional related experience) Strong in depth experience in a senior strategic marketing role within a Medtech setting, ideally focussed in Cardiology / Structural Heart Ability to lead and motivate a team to succeed What else we look for: Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives Recognized as an expert in own area with specialized depth within the organization Expert understanding of related aspects of marketing concepts and principles Extensive understanding of broad market research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial goals behind research Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics. Ability to assess and understand market share, pricing, ASPs, competitive dynamics Possess strong clinical knowledge, experience and knowledge of the clinical areas where Edwards' products are used or intended to be used, understand the purchasing process and challenges for product adoption in complex healthcare networks Strict attention to detail Ability to interact professionally with all organizational levels and proactively escal ? Represents leadership on projects within a specific working closely with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management Consult in project setting within specific marketing area What is it like to work at Edwards Lifesciences in the United Kingdom? As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in the United Kingdom also offers the following benefits: Competitive Compensation and Benefits package Pension Scheme (double matching) Risk Life Insurance and Group Income Protection Private Medical Plan Service Awards Enhanced Sick Leave Benefits (Income Protection) Employee Stock Purchase Program Employee Assistance Program Comprehensive Wellness Program including health and wellness subsidy, onsite gym, financial webinars, discount cards and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient focused culture to deliver life changing innovations to those who need them most. Edwards Lifesciences is an equal opportunity employer. We believe that diversity and inclusion are essential to creating an environment where all our employees can grow and thrive. Guided by our values of integrity and service, we are committed to maintaining a culture of inclusivity and belonging by creating a welcoming workplace for people of all backgrounds. Edwards Lifesciences is committed to providing reasonable accommodations and adjustments to individuals with a disability or neurodivergence. If you need an accommodation or adjustment during the application, interview, or hiring process, please see the disability accommodation section below.
Dec 13, 2025
Full time
The Edwards Transcatheter Aortic Heart Valves unit (THV) consists of our SAPIEN family of transcatheter aortic and pulmonic heart valves which are the most widely prescribed transcatheter heart valves in the world! Edwards leadership in transcatheter heart valve replacement includes a commitment to meaningful innovation, rigorous scientific study, extensive clinician training and education, and significant investment in new applications of the technology. The Edwards SAPIEN valve platform continues to raise the bar as the most widely studied transcatheter heart valve worldwide. We currently have an exciting opening for a Senior Manager, Country Marketing UKI (TVH). This is position will be working remote and field based in the UK with regular travel required. This role focus will be to develop the country marketing plan based on a deep understanding of the country market needs and dynamics in alignment with European marketing plan and in cooperation with the Business Unit Director (BUD) and commercial team. Identifying strategic opportunities and driving key marketing initiatives on a country level will ensure strong delivery against business goals. How you will make an impact: Identify strategic opportunities to allow market growth, competitive differentiation, and capacity expansion in the country and establish marketing programs to capture these opportunities Develop and implement the country marketing plan in cooperation with the Country THV Leadership Team and with the European THV Marketing team Develop a Country Events Strategy to support the key strategic pillars Manage the country Country Marketing Team Ensure close collaboration with the country BUD and THV Leadership Team What you will need: Related degree (or additional related experience) Strong in depth experience in a senior strategic marketing role within a Medtech setting, ideally focussed in Cardiology / Structural Heart Ability to lead and motivate a team to succeed What else we look for: Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives Recognized as an expert in own area with specialized depth within the organization Expert understanding of related aspects of marketing concepts and principles Extensive understanding of broad market research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial goals behind research Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics. Ability to assess and understand market share, pricing, ASPs, competitive dynamics Possess strong clinical knowledge, experience and knowledge of the clinical areas where Edwards' products are used or intended to be used, understand the purchasing process and challenges for product adoption in complex healthcare networks Strict attention to detail Ability to interact professionally with all organizational levels and proactively escal ? Represents leadership on projects within a specific working closely with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management Consult in project setting within specific marketing area What is it like to work at Edwards Lifesciences in the United Kingdom? As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in the United Kingdom also offers the following benefits: Competitive Compensation and Benefits package Pension Scheme (double matching) Risk Life Insurance and Group Income Protection Private Medical Plan Service Awards Enhanced Sick Leave Benefits (Income Protection) Employee Stock Purchase Program Employee Assistance Program Comprehensive Wellness Program including health and wellness subsidy, onsite gym, financial webinars, discount cards and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient focused culture to deliver life changing innovations to those who need them most. Edwards Lifesciences is an equal opportunity employer. We believe that diversity and inclusion are essential to creating an environment where all our employees can grow and thrive. Guided by our values of integrity and service, we are committed to maintaining a culture of inclusivity and belonging by creating a welcoming workplace for people of all backgrounds. Edwards Lifesciences is committed to providing reasonable accommodations and adjustments to individuals with a disability or neurodivergence. If you need an accommodation or adjustment during the application, interview, or hiring process, please see the disability accommodation section below.
Wild is looking for a Senior Account Manager (EU). Overview: Full-time role Location: London, UK (Hybrid) Language: English Salary: not applicable Applications closing: until filled Job Description As the Senior Account Manager EU you will have full P&L ownership of your accounts and distributors, managing and growing our relationships with the retailers & improving in-store excellence. The main countries you will be looking after are the BeNeLux region, Scandinavia & Eastern Europe. It's a mix of retailers and distributors at different levels of maturity. You will drive fast-paced growth, expanding our sales fundamentals in deo, stepping forward on display & expanding the portfolio across the bathroom. Your job is to ensure our brand is represented in the Wildest way possible while maximising sales opportunities and reducing single-use plastic. You will work closely with internal teams, including marketing, supply, fulfilment, and product development, to deliver sustainable growth. You will report in the Head of EU Retail. Responsibilities Business ownership: Full P&L ownership, making investment decisions, proactively chasing down opportunities to hit ambitious growth targets. Setting the strategic direction: Work with the Head of EU retail to shape our growth in your regions. Build out our long-term goals & tools you need to win - feeding into all teams within the business, aligned with business goals. Relationship management: Management of key relationships, creating cross-functional contacts to ensure we are set up for success. Build these out as we expand across the bathroom and wider. Data analytics: Analyse market trends, EPOS, and competitor data & guest data to identify opportunities and optimise performance. Oversee promotional and pricing plans, ensuring these are aligned internally. Review return on investment, tweaking the plans where relevant. Cross-functional Collaboration: Work with marketing, logistics, and product teams to execute successful campaigns, ensure product availability, and support new product development. Foresee potential roadblocks and risks through cross-functional teamwork, finding solutions to mitigate before they arise. Forecasting & Reporting: Manage sales forecasts, prepare monthly/quarterly business reviews, and track KPIs for performance analysis. In-store excellence. Track OSA & other key metrics to maximise sell-out. Role Requirements Please note that we welcome applications from candidates who may not hit every single bullet point on the lists below - if you're passionate about our mission and feel you have relevant skills and experiences to add value to this role, please apply! Qualifications & experience: Minimum of 3 years of experience in account management. European retail experience (Netherlands preferred) Proven track record of leading and growing major retailer accounts Strong commercial acumen with extensive experience running a full retail P&L. Extensive experience in negotiation and managing complex customer relationships. Frequent use of data, forecasting systems, working with EPOS. Proven track record of leading and growing distributors Bilingual preferred (Dutch, other EU languages considered) Key Skills: Exceptional communication, presentation, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to work independently and as part of a dynamic, fast-paced team. Advanced knowledge of MS Excel and sales forecasting tools. Ability to manage multiple projects and deadlines, with a focus on results. Strategic thinking - ability to think long term, tie to the overall objective of the business and set plans for growth. Leadership, fully autonomous to run an account inclusive of full P&L ownership. How to apply? To apply for this role, please fill in the application form.
Dec 13, 2025
Full time
Wild is looking for a Senior Account Manager (EU). Overview: Full-time role Location: London, UK (Hybrid) Language: English Salary: not applicable Applications closing: until filled Job Description As the Senior Account Manager EU you will have full P&L ownership of your accounts and distributors, managing and growing our relationships with the retailers & improving in-store excellence. The main countries you will be looking after are the BeNeLux region, Scandinavia & Eastern Europe. It's a mix of retailers and distributors at different levels of maturity. You will drive fast-paced growth, expanding our sales fundamentals in deo, stepping forward on display & expanding the portfolio across the bathroom. Your job is to ensure our brand is represented in the Wildest way possible while maximising sales opportunities and reducing single-use plastic. You will work closely with internal teams, including marketing, supply, fulfilment, and product development, to deliver sustainable growth. You will report in the Head of EU Retail. Responsibilities Business ownership: Full P&L ownership, making investment decisions, proactively chasing down opportunities to hit ambitious growth targets. Setting the strategic direction: Work with the Head of EU retail to shape our growth in your regions. Build out our long-term goals & tools you need to win - feeding into all teams within the business, aligned with business goals. Relationship management: Management of key relationships, creating cross-functional contacts to ensure we are set up for success. Build these out as we expand across the bathroom and wider. Data analytics: Analyse market trends, EPOS, and competitor data & guest data to identify opportunities and optimise performance. Oversee promotional and pricing plans, ensuring these are aligned internally. Review return on investment, tweaking the plans where relevant. Cross-functional Collaboration: Work with marketing, logistics, and product teams to execute successful campaigns, ensure product availability, and support new product development. Foresee potential roadblocks and risks through cross-functional teamwork, finding solutions to mitigate before they arise. Forecasting & Reporting: Manage sales forecasts, prepare monthly/quarterly business reviews, and track KPIs for performance analysis. In-store excellence. Track OSA & other key metrics to maximise sell-out. Role Requirements Please note that we welcome applications from candidates who may not hit every single bullet point on the lists below - if you're passionate about our mission and feel you have relevant skills and experiences to add value to this role, please apply! Qualifications & experience: Minimum of 3 years of experience in account management. European retail experience (Netherlands preferred) Proven track record of leading and growing major retailer accounts Strong commercial acumen with extensive experience running a full retail P&L. Extensive experience in negotiation and managing complex customer relationships. Frequent use of data, forecasting systems, working with EPOS. Proven track record of leading and growing distributors Bilingual preferred (Dutch, other EU languages considered) Key Skills: Exceptional communication, presentation, and interpersonal skills. Strong analytical and problem-solving capabilities. Ability to work independently and as part of a dynamic, fast-paced team. Advanced knowledge of MS Excel and sales forecasting tools. Ability to manage multiple projects and deadlines, with a focus on results. Strategic thinking - ability to think long term, tie to the overall objective of the business and set plans for growth. Leadership, fully autonomous to run an account inclusive of full P&L ownership. How to apply? To apply for this role, please fill in the application form.