JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment click apply for full job details
Dec 15, 2025
Contractor
JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth - Portsdown Hill Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment click apply for full job details
Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY Is a successful and dynamic IT Services and Consultancy organisation with a strong presence across the UK click apply for full job details
Dec 15, 2025
Full time
Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY Is a successful and dynamic IT Services and Consultancy organisation with a strong presence across the UK click apply for full job details
Job Title: Infrastructure Analyst (On-Site, Full-Time) Location: Springvale,Belfast, Ireland Contract Type: 12-Month Contract with Potential Extension Payrate: £22 to £26 per hour (Inside IR35) Working Hours: 5 days on-site, 37.5 hours per week About the Role: A leading manufacturing sector client is seeking an IT Analyst to join their dynamic, business-facing IT team. This is a hands-on role supporting both manufacturing and office environments, focused on delivering efficient IT services, maintaining critical infrastructure, and driving proactive improvements. This varied position involves a mix of desktop support, server management, and network maintenance, making it ideal for IT professionals who thrive in fast-paced, technically challenging environments. Key Responsibilities: Conduct updates, upgrades, and maintenance for both hardware and software systems to improve network efficiency, cost-effectiveness, and security. Address high-priority issues and escalations from internal business partners. Troubleshoot and resolve PC, server, networking, and cabling issues. Ensure IT services remain compliant with IT Security, SOX, and internal controls. Support the integration of IT hardware, including factory torque tooling systems like the Pinpoint system. Provide on-site IT support, including system and infrastructure management Serve as a bridge between internal IT teams and business partners, working directly with facility staff to resolve technical issues. Provide 24/7 support for critical systems, including Windows PCs and networked hardware. Conduct proactive project work to enhance IT capabilities within the facility. Use the Pinpoint system for factory torque tooling integration, including cabling and networking. Maintain clear records of tasks and follow-up actions. Required Qualifications: Fluency in English. IT-related degree or extensive ITSM/ITIL experience. Basic Microsoft 365 skills. Strong interpersonal skills for managing priorities, issues, and influencing others. Excellent communication and change management skills. Prior experience managing and resolving issues across multiple business units. Project management experience. Preferred Background: Knowledge of computer hardware, network support, software interfacing, and desktop support. Understanding of server infrastructure, telecommunications, and database management systems. Familiarity with hands-on IT support in manufacturing environments. Strong analytical skills. To apply, please upload a copy of your CV or send your CV directly to khushboo. Co. uk. Randstad Technologies is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
Dec 15, 2025
Full time
Job Title: Infrastructure Analyst (On-Site, Full-Time) Location: Springvale,Belfast, Ireland Contract Type: 12-Month Contract with Potential Extension Payrate: £22 to £26 per hour (Inside IR35) Working Hours: 5 days on-site, 37.5 hours per week About the Role: A leading manufacturing sector client is seeking an IT Analyst to join their dynamic, business-facing IT team. This is a hands-on role supporting both manufacturing and office environments, focused on delivering efficient IT services, maintaining critical infrastructure, and driving proactive improvements. This varied position involves a mix of desktop support, server management, and network maintenance, making it ideal for IT professionals who thrive in fast-paced, technically challenging environments. Key Responsibilities: Conduct updates, upgrades, and maintenance for both hardware and software systems to improve network efficiency, cost-effectiveness, and security. Address high-priority issues and escalations from internal business partners. Troubleshoot and resolve PC, server, networking, and cabling issues. Ensure IT services remain compliant with IT Security, SOX, and internal controls. Support the integration of IT hardware, including factory torque tooling systems like the Pinpoint system. Provide on-site IT support, including system and infrastructure management Serve as a bridge between internal IT teams and business partners, working directly with facility staff to resolve technical issues. Provide 24/7 support for critical systems, including Windows PCs and networked hardware. Conduct proactive project work to enhance IT capabilities within the facility. Use the Pinpoint system for factory torque tooling integration, including cabling and networking. Maintain clear records of tasks and follow-up actions. Required Qualifications: Fluency in English. IT-related degree or extensive ITSM/ITIL experience. Basic Microsoft 365 skills. Strong interpersonal skills for managing priorities, issues, and influencing others. Excellent communication and change management skills. Prior experience managing and resolving issues across multiple business units. Project management experience. Preferred Background: Knowledge of computer hardware, network support, software interfacing, and desktop support. Understanding of server infrastructure, telecommunications, and database management systems. Familiarity with hands-on IT support in manufacturing environments. Strong analytical skills. To apply, please upload a copy of your CV or send your CV directly to khushboo. Co. uk. Randstad Technologies is acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
Senior Infrastructure Analyst - Legal Sector Leeds City Centre but mostly home based, Leeds, United Kingdom MCSA / MCITP / MCTS or any other vendor related Skills Azure - tuning, maintenance and improvement. Contact number 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Additional Benefits Life assurance (4x annual salary). Company sickness pay. Income protection. Private medical insurance Region West Yorkshire Department / Location: Work from home, with expectation to be in office circa 1 day per week (moving forward) Reports to: Head of IT Hours of Work: 35 hours a week (between the hours of 09.00-17.00) - 1 hour for lunch (some flexibility may be required according to workloads). Your Role The ongoing success and growth of our company is built on having effective, reliable and well-managed IT infrastructure to support its mission-critical business systems. As part of the IT Infrastructure team, you will be responsible for all aspects of our IT infrastructure as well as offering expert technical guidance and support to your colleagues in the IT Services team. In addition, you will also undertake various project related tasks to ensure timely delivery of our technical projects. You will be working within a team of 2 Infrastructure Analysts and will collaborate with other teams both within the company and wider group. Flexibility with working hours is essential, with overtime as and when necessary, and being part of the on-call rota to provide out-of-hours support Your Tasks Administer, manage, and maintain core IT infrastructure systems and services hosted both on-premise and in Microsoft Azure Our infrastructure includes: high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks including Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, IP telephony. Investigate relevant new technologies Document existing and new IT infrastructure and associated processes Liaise and work alongside third-party service providers, vendors and group entities Define and implement appropriate test plans, disaster recovery and penetration tests etc Performance and cost optimisation and capacity planning Proactively find resolutions to known issues and improve "first time fix" levels Management of security solutions, including firewalls, endpoint protection, mail filtering, intrusion detection Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them Support the Root Cause Analysis process for significant issues Provide first point of contact for all IT Infrastructure related escalation Your Skills and Experience Highly motivated, proactive, with a "can do" attitude Service focused, having the ability to understand the requirements of customers, clients, and internal colleagues Logical and analytical approach to problem solving Can switch focus quickly, and juggle priorities as and when the need arises Unfazed by obstacles and issues; remains focused to deliver whilst under pressure and despite setbacks Good communication skills, both written and verbal, and able to communicate with both technical and non-technical audiences at all levels Keeps abreast of developing and emerging technologies A proven track record in the administration of a corporate IT environment including server, network, and cloud environments In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, File and Print services, IIS, WSUS and SQL Server and related security Experience of Tenant level administration of 365 solutions and services Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls Experience of Microsoft Azure configuration, optimisation and security Broad understanding of Microsoft desktop operating systems and Microsoft Office applications Experience deploying and managing client software and policies using Microsoft InTune Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vendor related certification Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) About us As one of the UK's largest law firms, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top-tier firms in the UK by The Legal 500, we are part of a wider group, operating in five geographies with over 9 million customer accounts. This is an opportunity to join an organisation committed to a personalised, client-focused service. Our office is in Leeds city centre, offering proximity to local amenities. What we can offer you We offer a competitive salary and benefits package, including an excellent annual bonus scheme: 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Life assurance (4x annual salary) Company sick pay Income protection Private medical insurance Cycle to work scheme Employee Assistance Programme Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn. We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations. Apply now to shape your career path and join our talented teams. Benefit from fantastic training, support, and a great working environment. Please note - we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre-employment screening includes credit, fraud, criminal record, and 5-year reference checks.
Dec 15, 2025
Full time
Senior Infrastructure Analyst - Legal Sector Leeds City Centre but mostly home based, Leeds, United Kingdom MCSA / MCITP / MCTS or any other vendor related Skills Azure - tuning, maintenance and improvement. Contact number 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Additional Benefits Life assurance (4x annual salary). Company sickness pay. Income protection. Private medical insurance Region West Yorkshire Department / Location: Work from home, with expectation to be in office circa 1 day per week (moving forward) Reports to: Head of IT Hours of Work: 35 hours a week (between the hours of 09.00-17.00) - 1 hour for lunch (some flexibility may be required according to workloads). Your Role The ongoing success and growth of our company is built on having effective, reliable and well-managed IT infrastructure to support its mission-critical business systems. As part of the IT Infrastructure team, you will be responsible for all aspects of our IT infrastructure as well as offering expert technical guidance and support to your colleagues in the IT Services team. In addition, you will also undertake various project related tasks to ensure timely delivery of our technical projects. You will be working within a team of 2 Infrastructure Analysts and will collaborate with other teams both within the company and wider group. Flexibility with working hours is essential, with overtime as and when necessary, and being part of the on-call rota to provide out-of-hours support Your Tasks Administer, manage, and maintain core IT infrastructure systems and services hosted both on-premise and in Microsoft Azure Our infrastructure includes: high-availability Microsoft SQL server, Entra ID and Active Directory, Office 365, Microsoft InTune, local and wide area networks including Fortigate firewall and VPN solutions, physical and Azure desktop and server estate, Veeam backup, IP telephony. Investigate relevant new technologies Document existing and new IT infrastructure and associated processes Liaise and work alongside third-party service providers, vendors and group entities Define and implement appropriate test plans, disaster recovery and penetration tests etc Performance and cost optimisation and capacity planning Proactively find resolutions to known issues and improve "first time fix" levels Management of security solutions, including firewalls, endpoint protection, mail filtering, intrusion detection Maintain security by monitoring our systems for potential vulnerabilities, identifying risks, and taking action to mitigate them Support the Root Cause Analysis process for significant issues Provide first point of contact for all IT Infrastructure related escalation Your Skills and Experience Highly motivated, proactive, with a "can do" attitude Service focused, having the ability to understand the requirements of customers, clients, and internal colleagues Logical and analytical approach to problem solving Can switch focus quickly, and juggle priorities as and when the need arises Unfazed by obstacles and issues; remains focused to deliver whilst under pressure and despite setbacks Good communication skills, both written and verbal, and able to communicate with both technical and non-technical audiences at all levels Keeps abreast of developing and emerging technologies A proven track record in the administration of a corporate IT environment including server, network, and cloud environments In depth knowledge of Microsoft Windows Server operating system roles and applications including Active Directory, Group Policy, File and Print services, IIS, WSUS and SQL Server and related security Experience of Tenant level administration of 365 solutions and services Knowledge and understanding of LAN, WAN, and VPN connectivity, including firewalls Experience of Microsoft Azure configuration, optimisation and security Broad understanding of Microsoft desktop operating systems and Microsoft Office applications Experience deploying and managing client software and policies using Microsoft InTune Working towards or holding of a Microsoft certification for Windows Server operating systems (MCSA, MCITP, MCTS) or other vendor related certification Experience of industry frameworks and standards (ITIL, ISO 27001, PCI DSS etc.) About us As one of the UK's largest law firms, we play a crucial role in delivering real commercial results while preserving customer relationships. Recognised annually as one of the top-tier firms in the UK by The Legal 500, we are part of a wider group, operating in five geographies with over 9 million customer accounts. This is an opportunity to join an organisation committed to a personalised, client-focused service. Our office is in Leeds city centre, offering proximity to local amenities. What we can offer you We offer a competitive salary and benefits package, including an excellent annual bonus scheme: 25 days holiday + bank holidays Length of service holidays (1 day per year up to 5 years) Life assurance (4x annual salary) Company sick pay Income protection Private medical insurance Cycle to work scheme Employee Assistance Programme Flexible benefits including dental plan, gadget scheme, buy and sell holidays, gymflex, and give as you earn. We have an employee recognition scheme and a charity foundation allowing employees to nominate registered charities for donations. Apply now to shape your career path and join our talented teams. Benefit from fantastic training, support, and a great working environment. Please note - we are an equal opportunities employer, authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority. Pre-employment screening includes credit, fraud, criminal record, and 5-year reference checks.
IT Manager - Newcastle IT Manager with experience in leading an IT helpdesk / IT support team and still being hands-on technical, providing IT desktop support is required by a leading Newcastle city-centre-based company. You must have experience in managing an IT support environment or have been a senior IT service desk analyst, looking to move into a manager role click apply for full job details
Dec 14, 2025
Full time
IT Manager - Newcastle IT Manager with experience in leading an IT helpdesk / IT support team and still being hands-on technical, providing IT desktop support is required by a leading Newcastle city-centre-based company. You must have experience in managing an IT support environment or have been a senior IT service desk analyst, looking to move into a manager role click apply for full job details
Overview This Pan European organisation is looking to hire an ERP Analyst/Coordinator. You will have worked with ERP systems as either an analyst, support, data or a reporting capacity and ideally you will have some integration or implementation exposure. Furthermore, you will be able to manipulate & extract data and deliver reports via Power BI. Your role will grow into becoming an ERP integration / development specialist over the first 12 to 18 months and as the group look to streamline their ERP platform from SAGE 200 + Navision 2018 (plus other vendors), into a common D365 solution. Job Specification A strong career opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Analyst. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Analyst will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision. Additionally, the desired candidate will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage. Key tasks and accountabilities ERP System Management: Given time, take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives. Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes. Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations. Customization & Configuration: Work with service providers to customize Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows. Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting. User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation. Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs. Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers. IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements. Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality. Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement. Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers. Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation. Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices. The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development. As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential. Note: This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community. Compliance Right to work in the UK confirmation: Yes. Privacy policy: Read our Privacy Policy.
Dec 14, 2025
Full time
Overview This Pan European organisation is looking to hire an ERP Analyst/Coordinator. You will have worked with ERP systems as either an analyst, support, data or a reporting capacity and ideally you will have some integration or implementation exposure. Furthermore, you will be able to manipulate & extract data and deliver reports via Power BI. Your role will grow into becoming an ERP integration / development specialist over the first 12 to 18 months and as the group look to streamline their ERP platform from SAGE 200 + Navision 2018 (plus other vendors), into a common D365 solution. Job Specification A strong career opportunity has arisen for a suitably qualified and experienced individual to join our team in the position of ERP Systems Analyst. This opportunity would suit someone with 3 to 5 years experience in the discipline, looking to develop and progress in their career. Employed on a full-time basis and reporting to the IT and Business Systems Officer, the ERP Systems Analyst will play a critical role supporting the commercial, operational, and financial information systems. The successful applicants will contribute to the implementation, ongoing development, and continuous improvement of our ERP system, with a particular focus on Dynamics 365 / Navision. Additionally, the desired candidate will be required to implement structured improvements to existing ERP processes, optimising reporting, and ensuring seamless system integration across the group. This role will work closely with external IT and ERP service providers to meet the organization's evolving needs while ensuring that all users are fully supported and trained in ERP usage. Key tasks and accountabilities ERP System Management: Given time, take ownership of the successful integration and implementation, development, and ongoing optimisation of Dynamics 365 / Navision to support group business objectives. Business Process Analysis: Analyse business requirements and translate them into technical and functional ERP solutions that drive efficiency across commercial, operational, and financial processes. Data Migration & Integration: Manage the migration of data to and from other systems, ensuring the ERP system is updated with accurate, timely information to support business operations. Customization & Configuration: Work with service providers to customize Dynamics 365 / Navision to meet business-specific needs, ensuring the system remains scalable and adaptable as the business grows. Finance Interaction: Focus on optimising the Finance department's interaction with the ERP system to enable accurate and timely financial reporting. User Support & Training: Provide ongoing support to ERP users, managing end-user settings to maintain functionality and security. Train existing and new staff members to ensure effective use of the ERP system, supplemented by the creation of detailed user documentation. Continuous Improvement: Identify and implement improvements to ERP processes to streamline operations and enhance reporting capabilities, including the development of ad-hoc spreadsheets or databases to support department-specific needs. Help Desk Function: Act as the first point of contact for ERP-related issues, prioritising tasks and ensuring timely resolution through collaboration with external service providers. IT & Systems Audits: Conduct regular audits of IT and ERP systems in collaboration with external IT agents and group colleagues to assess suitability and recommend improvements. Applicants should possess a proven experience in implementing, managing, and optimising Dynamics 365 / Navision (or similar ERP systems), strong understanding of business process analysis, with the ability to translate business needs into ERP functionality. Experience in data migration, integration, and system customization is essential as is the ability to problem-solve and deliver a proactive approach to continuous improvement. Strong interpersonal skills are essential as the role will require the successful applicants to work effectively with cross-functional teams and external providers. Familiarity with finance processes and reporting requirements within an ERP system is essential as is the ability to prepare and deliver training across all teams within the organisation. Applicants should possess previous experience in a manufacturing or multi-site environment, knowledge of SQL or other relevant database languages and a strong understanding of IT infrastructure, including networking and security best practices. The successful candidate will be detail-oriented with strong analytical skills, proactive, solution-focused mindset and demonstrate the ability to work independently and as part of a team with a commitment to continuous learning and professional development. As the role will require the postholder to travel to multiple locations in the UK, a UK driving licence is essential. Note: This is a great opportunity for a suitably qualified and experienced individual to join a committed and dedicated team at a time of growth in a rewarding and engaging environment and a great workplace community. Compliance Right to work in the UK confirmation: Yes. Privacy policy: Read our Privacy Policy.
Greetings!AdroitPeopleiscurrentlyhiring Title: Technical Service Desk Location: Aberdeen, UK Employment Type: Full time Employment Work mode :Onsite Key word: Service Desk,ITSM Job Description Minimum 3+ years of experience in service Desk ? Excellent communication and conversation skills in English with a Versant Score of 70 ? Good Knowledge of Incident, Change and Problem Management ? Manage Service click apply for full job details
Dec 13, 2025
Full time
Greetings!AdroitPeopleiscurrentlyhiring Title: Technical Service Desk Location: Aberdeen, UK Employment Type: Full time Employment Work mode :Onsite Key word: Service Desk,ITSM Job Description Minimum 3+ years of experience in service Desk ? Excellent communication and conversation skills in English with a Versant Score of 70 ? Good Knowledge of Incident, Change and Problem Management ? Manage Service click apply for full job details
The role is responsible for overseeing the management, maintenance, and strategic development of the company's IT infrastructure, software ecosystem, and digital assets. Their role encompasses asset management, systems administration, vendor coordination, cybersecurity governance, and support for internal and external audits. They ensure that all technology-related operations run efficiently, securely, and in alignment with organizational goals. Core Responsibilities Asset Management The role is responsible for the full lifecycle management of all technology assets across the business, including: Software: Tracking deployment, renewals, and compliance of all business applications. Hardware: Managing procurement, allocation, maintenance, and retirement of company devices. Licences: Maintaining accurate records of software licensing, ensuring compliance, and forecasting renewal needs. Procurement: Overseeing IT procurement processes, negotiating vendor contracts, and managing purchase approvals. Support and Systems Administration The role provides hands on operational support, ensuring the seamless delivery of IT services and user experience across all business systems. Responsibilities include: Vendor Management The IT Project and Systems Manager acts as the key liaison between the company and its technology service providers. You will be responsible for evaluating performance, managing contracts, and ensuring service level adherence with: This includes regular reviews, performance tracking, and escalation handling to maintain strong vendor relationships. Cybersecurity & Risk Management The IT Project and Systems Manager leads the company's cybersecurity posture and risk management framework, ensuring compliance with internal policies and external regulations. Responsibilities include: Developing, maintaining, and enforcing IT Security Policies. Managing the Cyber Awareness Training platform and driving employee participation and completion rates. Coordinating penetration testing activities and ensuring identified vulnerabilities are remediated promptly. Tracking and managing vulnerability assessments and mitigation activities. Contributing to the development and monitoring of Key Risk Indicators (KRIs) for IT risk management. Overseeing Third Party Risk Assessments for external vendors and service providers. Providing support in the investigation and response to security incidents in collaboration with internal and external partners. Attestations and Audits The role supports and coordinates all IT related attestations and compliance audits, ensuring timely responses and maintaining evidence of compliance. Areas of involvement include: SWIFT DORA (Digital Operational Resilience Act) ISO 27001 Certification Other IT Related Audits (as required) The role collaborates with auditors, compliance officers, and leadership to ensure controls are effective and audit readiness is maintained year round. Strategic and Leadership Responsibilities Developing and executing IT and cybersecurity strategies aligned with business objectives. Identifying technology trends and recommending innovative solutions to improve operational efficiency. Providing guidance, documentation, and training to enhance technical literacy across the organization. Ensuring IT operations support business continuity and disaster recovery requirements. Core Technical Skills Windows ecosystem expertise - administration, troubleshooting and deployment across Windows 10/11 and Windows Server environments. Microsoft 365 administration - proficiency with Exchange Online, SharePoint, Teams, licensing, security, and compliance configurations. Microsoft Intune / Endpoint Manager - device enrollment, configuration profiles, compliance policies, conditional access, and application deployment. Microsoft Defender for Endpoint - monitoring, incident handling, patching coordination, and policy tuning. ISO 27001 awareness - understanding of ISMS controls, risk management, evidence requirements, audit preparation and operational security processes. Wi Fi infrastructure knowledge - SSID configuration, authentication methods, troubleshooting coverage and performance issues. Firewall administration - experience with rulesets, VPNs, NAT, monitoring, and coordinating changes with MSPs or vendors. Asset Management expertise - ownership of the full lifecycle including procurement, deployment, tracking, offboarding, and disposal aligned with BYOD and corporate device policies. Support & Vendor Management Experience managing third party desktop support providers - SLAs, ticket escalations, service reviews, documentation, and quality control. Ability to define and enforce BYOD policies - security requirements, onboarding/offboarding, compliance checks. Strong stakeholder communication skills - translating technical needs into business context for non technical teams. Tools & Platform Proficiency Natterbox - telephony configuration, user provisioning, call flow adjustments, troubleshooting. (Optional) Slack - workspace administration, channel governance, integrations and security controls. DocuSign - user management, document workflows, templates, and audit trails. (Optional) Office 365 suite - Teams, SharePoint, OneDrive, and productivity management. Kaspr, Lusha, LinkedIn Sales Navigator - understanding of integration, access management, and data control (especially for sales teams). (Optional) NinjaOne - RMM monitoring, alerting, patching, endpoint automation. SecurityHQ - working with SOC dashboards, incident triage, communication with SOC analysts. Business Cube - familiarity with ERP/CRM workflow support and user provisioning. Lenovo management tools - fleet management, warranty support, hardware lifecycle processes. Benefits Private Healthcare Plan Pension Plans Training & Development
Dec 13, 2025
Full time
The role is responsible for overseeing the management, maintenance, and strategic development of the company's IT infrastructure, software ecosystem, and digital assets. Their role encompasses asset management, systems administration, vendor coordination, cybersecurity governance, and support for internal and external audits. They ensure that all technology-related operations run efficiently, securely, and in alignment with organizational goals. Core Responsibilities Asset Management The role is responsible for the full lifecycle management of all technology assets across the business, including: Software: Tracking deployment, renewals, and compliance of all business applications. Hardware: Managing procurement, allocation, maintenance, and retirement of company devices. Licences: Maintaining accurate records of software licensing, ensuring compliance, and forecasting renewal needs. Procurement: Overseeing IT procurement processes, negotiating vendor contracts, and managing purchase approvals. Support and Systems Administration The role provides hands on operational support, ensuring the seamless delivery of IT services and user experience across all business systems. Responsibilities include: Vendor Management The IT Project and Systems Manager acts as the key liaison between the company and its technology service providers. You will be responsible for evaluating performance, managing contracts, and ensuring service level adherence with: This includes regular reviews, performance tracking, and escalation handling to maintain strong vendor relationships. Cybersecurity & Risk Management The IT Project and Systems Manager leads the company's cybersecurity posture and risk management framework, ensuring compliance with internal policies and external regulations. Responsibilities include: Developing, maintaining, and enforcing IT Security Policies. Managing the Cyber Awareness Training platform and driving employee participation and completion rates. Coordinating penetration testing activities and ensuring identified vulnerabilities are remediated promptly. Tracking and managing vulnerability assessments and mitigation activities. Contributing to the development and monitoring of Key Risk Indicators (KRIs) for IT risk management. Overseeing Third Party Risk Assessments for external vendors and service providers. Providing support in the investigation and response to security incidents in collaboration with internal and external partners. Attestations and Audits The role supports and coordinates all IT related attestations and compliance audits, ensuring timely responses and maintaining evidence of compliance. Areas of involvement include: SWIFT DORA (Digital Operational Resilience Act) ISO 27001 Certification Other IT Related Audits (as required) The role collaborates with auditors, compliance officers, and leadership to ensure controls are effective and audit readiness is maintained year round. Strategic and Leadership Responsibilities Developing and executing IT and cybersecurity strategies aligned with business objectives. Identifying technology trends and recommending innovative solutions to improve operational efficiency. Providing guidance, documentation, and training to enhance technical literacy across the organization. Ensuring IT operations support business continuity and disaster recovery requirements. Core Technical Skills Windows ecosystem expertise - administration, troubleshooting and deployment across Windows 10/11 and Windows Server environments. Microsoft 365 administration - proficiency with Exchange Online, SharePoint, Teams, licensing, security, and compliance configurations. Microsoft Intune / Endpoint Manager - device enrollment, configuration profiles, compliance policies, conditional access, and application deployment. Microsoft Defender for Endpoint - monitoring, incident handling, patching coordination, and policy tuning. ISO 27001 awareness - understanding of ISMS controls, risk management, evidence requirements, audit preparation and operational security processes. Wi Fi infrastructure knowledge - SSID configuration, authentication methods, troubleshooting coverage and performance issues. Firewall administration - experience with rulesets, VPNs, NAT, monitoring, and coordinating changes with MSPs or vendors. Asset Management expertise - ownership of the full lifecycle including procurement, deployment, tracking, offboarding, and disposal aligned with BYOD and corporate device policies. Support & Vendor Management Experience managing third party desktop support providers - SLAs, ticket escalations, service reviews, documentation, and quality control. Ability to define and enforce BYOD policies - security requirements, onboarding/offboarding, compliance checks. Strong stakeholder communication skills - translating technical needs into business context for non technical teams. Tools & Platform Proficiency Natterbox - telephony configuration, user provisioning, call flow adjustments, troubleshooting. (Optional) Slack - workspace administration, channel governance, integrations and security controls. DocuSign - user management, document workflows, templates, and audit trails. (Optional) Office 365 suite - Teams, SharePoint, OneDrive, and productivity management. Kaspr, Lusha, LinkedIn Sales Navigator - understanding of integration, access management, and data control (especially for sales teams). (Optional) NinjaOne - RMM monitoring, alerting, patching, endpoint automation. SecurityHQ - working with SOC dashboards, incident triage, communication with SOC analysts. Business Cube - familiarity with ERP/CRM workflow support and user provisioning. Lenovo management tools - fleet management, warranty support, hardware lifecycle processes. Benefits Private Healthcare Plan Pension Plans Training & Development
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The role: We're looking for a dedicated, empathetic team member to join us at ground level as a Customer Support Analyst within our European team. We're looking for proactive, high energy individuals who have a passion for delivering a seamless customer experience and who enjoy working in a fast paced environment. Individuals who prove themselves will have ample room for professional growth as we scale rapidly! Who you are: You love to talk to customers - you must be passionate about talking to customers directly, listening to what they need and explaining the benefits of Airwallex. You're able to break down complex ideas into simple, relatable concepts. You're focused on great customer experience - you're empathetic, transparent, and always aim to resolve issues as quickly as you can and in the best possible way. You're a multi tasker - you're able to prioritise your time and tasks effectively, have the ability to pick up new systems and processes quickly and have a keen eye for detail. You're a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them to solve problems. You're a problem solver - you love to solve problems, are a critical thinker and have a demonstrated history of working with and understanding complex systems. You think big - you will have the ability to influence and optimise the customer support processes and systems as you work on projects that help us grow and scale the team. What you'll bring: 2+ years' experience in inside sales and/or customer support Good de escalation and conflict resolution skills Strong verbal and written communication skills in English required, and secondary language a plus Experience with support ticketing systems (Zendesk preferred) Adaptability and resilience for handling complex interactions and frequent change Fraud and payments preferred Fintech experience is a plus French language skills is a plus! Your work requirements: Work hours - your work hours will be 9am - 6pm Monday to Friday. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Dec 13, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The role: We're looking for a dedicated, empathetic team member to join us at ground level as a Customer Support Analyst within our European team. We're looking for proactive, high energy individuals who have a passion for delivering a seamless customer experience and who enjoy working in a fast paced environment. Individuals who prove themselves will have ample room for professional growth as we scale rapidly! Who you are: You love to talk to customers - you must be passionate about talking to customers directly, listening to what they need and explaining the benefits of Airwallex. You're able to break down complex ideas into simple, relatable concepts. You're focused on great customer experience - you're empathetic, transparent, and always aim to resolve issues as quickly as you can and in the best possible way. You're a multi tasker - you're able to prioritise your time and tasks effectively, have the ability to pick up new systems and processes quickly and have a keen eye for detail. You're a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them to solve problems. You're a problem solver - you love to solve problems, are a critical thinker and have a demonstrated history of working with and understanding complex systems. You think big - you will have the ability to influence and optimise the customer support processes and systems as you work on projects that help us grow and scale the team. What you'll bring: 2+ years' experience in inside sales and/or customer support Good de escalation and conflict resolution skills Strong verbal and written communication skills in English required, and secondary language a plus Experience with support ticketing systems (Zendesk preferred) Adaptability and resilience for handling complex interactions and frequent change Fraud and payments preferred Fintech experience is a plus French language skills is a plus! Your work requirements: Work hours - your work hours will be 9am - 6pm Monday to Friday. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Develop and maintain quantitative tools for data capture and analysis to support portfolio construction and exposure monitoring. Maintain records of portfolio holdings, transactions and cash balances across a variety of portfolios, and build visualisations to support investment insights and decision-making. Collaborate closely with performance and risk teams to access and review analytics, performance attribution data and risk reports. Create presentations and summaries that communicate drivers of performance, key portfolio risks and investment outcomes to both senior stakeholders and clients. Ensure the seamless execution of trade operations, portfolio rebalancing and compliance checks in coordination with trading and operations teams. Assist in data management, data quality checks and enriching operational workflows. Liaise with internal teams to resolve operational issues quickly and ensure alignment with internal controls and regulatory requirements. Work with investment team, performance, risk, technology and operations to streamline data workflows and integrate analytical insights into investment and operational processes. Support client reporting and commentary generation utilising tech tools to enhance reporting accuracy and efficiency. Carry out other duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen. Must have skills Proven experience in quantitative analysis within asset management, preferably in a multi-asset solutions setting. Advanced level user of statistical analysis, portfolio modelling and financial programming (Python, SQL), visualisation/reporting tools (Power BI and Tableau) and AI tools. Knowledge of factor models and risk systems (such as Bloomberg, Style Analytics). Familiarity with operational procedures within a portfolio management context, including reconciliation and compliance processes. Strong written and verbal communication skills for presenting complex analytics and operational insights. Ability to work both independently and collaboratively. Attention to detail and the ability to manage multiple priorities under tight deadlines. Analytical mindset with a proactive approach to problem-solving. Adaptable, self-motivated, and eager to contribute to a high-performing team. Nice to have skills CFA, FRM, CQF, or equivalent professional qualification (preferred but not required) Familiarity with regulatory requirements relevant to investment management and risk. Interest in global financial markets and investment trends. Investment areas Has responsibility for supporting portfolios within Multi Asset. Supervisory responsibilities No. Potential for growth. Mentoring Leadership development programs Regular training Career development services Continuing education courses. For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti-money laundering. Annual attestation. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. , Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
Dec 13, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Develop and maintain quantitative tools for data capture and analysis to support portfolio construction and exposure monitoring. Maintain records of portfolio holdings, transactions and cash balances across a variety of portfolios, and build visualisations to support investment insights and decision-making. Collaborate closely with performance and risk teams to access and review analytics, performance attribution data and risk reports. Create presentations and summaries that communicate drivers of performance, key portfolio risks and investment outcomes to both senior stakeholders and clients. Ensure the seamless execution of trade operations, portfolio rebalancing and compliance checks in coordination with trading and operations teams. Assist in data management, data quality checks and enriching operational workflows. Liaise with internal teams to resolve operational issues quickly and ensure alignment with internal controls and regulatory requirements. Work with investment team, performance, risk, technology and operations to streamline data workflows and integrate analytical insights into investment and operational processes. Support client reporting and commentary generation utilising tech tools to enhance reporting accuracy and efficiency. Carry out other duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidized onsite canteen. Must have skills Proven experience in quantitative analysis within asset management, preferably in a multi-asset solutions setting. Advanced level user of statistical analysis, portfolio modelling and financial programming (Python, SQL), visualisation/reporting tools (Power BI and Tableau) and AI tools. Knowledge of factor models and risk systems (such as Bloomberg, Style Analytics). Familiarity with operational procedures within a portfolio management context, including reconciliation and compliance processes. Strong written and verbal communication skills for presenting complex analytics and operational insights. Ability to work both independently and collaboratively. Attention to detail and the ability to manage multiple priorities under tight deadlines. Analytical mindset with a proactive approach to problem-solving. Adaptable, self-motivated, and eager to contribute to a high-performing team. Nice to have skills CFA, FRM, CQF, or equivalent professional qualification (preferred but not required) Familiarity with regulatory requirements relevant to investment management and risk. Interest in global financial markets and investment trends. Investment areas Has responsibility for supporting portfolios within Multi Asset. Supervisory responsibilities No. Potential for growth. Mentoring Leadership development programs Regular training Career development services Continuing education courses. For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti-money laundering. Annual attestation. You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at . All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. , Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
A global financial platform company in Greater London is seeking a Customer Support Analyst to join its European team. The role focuses on providing exceptional customer experiences and resolving issues efficiently. Candidates should have over 2 years of inside sales or customer support experience, strong English communication skills, and familiarity with support ticketing systems like Zendesk. Ideal applicants are empathetic, proactive problem solvers who thrive in fast-paced environments. This position allows for professional growth within the rapidly scaling team.
Dec 13, 2025
Full time
A global financial platform company in Greater London is seeking a Customer Support Analyst to join its European team. The role focuses on providing exceptional customer experiences and resolving issues efficiently. Candidates should have over 2 years of inside sales or customer support experience, strong English communication skills, and familiarity with support ticketing systems like Zendesk. Ideal applicants are empathetic, proactive problem solvers who thrive in fast-paced environments. This position allows for professional growth within the rapidly scaling team.
Environmental Economist Researcher position in the Environment & Society team location Norwich We have an Environmental Economist Researcher opportunity within our Environment & Society team. We are looking for someone enthusiastic and energetic to support ongoing projects in the fields of marine and fisheries, and flooding and coastal erosion. You would also contribute to work in areas such as natural capital, water quality, water resources and renewable energy. About RPA Risk & Policy Analysts Limited (RPA) is an employee owned, B Corp certified, independent consultancy with an established reputation and proven expertise in the fields of economics, social, environmental and chemical policy. Our main office is in Norwich city centre and so if you have recently graduated, or are shortly graduating from the UEA, this opportunity offers you the chance to stay in our wonderful and vibrant city. We provide multi disciplinary, innovative, expert advice and strategic analysis, assisting both public and private sector decision makers in the development and implementation of sustainable policies. We deliver this through a broad range of services and use a variety of skills to produce high quality, tailor made outputs. The work we do places us directly at the centre of the UK and European legislative processes, providing us with an opportunity to help ensure public and private sector entities achieve their sustainability goals. At the same time, we also work locally throughout Norfolk and Suffolk, enabling us to make a real difference to people's lives as well as the quality of our environment. Over the past 34 years, we have innovatively and proudly pushed forward the boundaries of how impact assessments and evaluations, as well as broader policy analyses, are carried out across a range of different fields. Our work has often been used as examples of best practice. Our clients come to us for innovative approaches, creative thinking, critical analysis, and impartial consulting. About the job At the Researcher Environmental Economist level, you will be expected to carry out literature reviews, collect and analyse large amounts of information and data (including use of spreadsheets), assist with economic and value for money assessment, provide support to engagement and consultation activities, and prepare written materials. Typically, you will be involved in multiple projects, being part of project teams, supporting the project leader and colleagues to develop project deliverables, meeting time, budget and quality constraints, at the same time offering you a range of experience in the field from which to build your career in the environmental policy sector. You should be able to demonstrate good organisational skills and an ability to prepare written materials to a high standard. As a Researcher Environmental Economist, you may also be asked to contribute to the development of economic models, and population through collection and analysis of economic data Our team and your nominated line manager will be there to support you through every stage of your development, and on hand to answer your questions. From day one, you will have a workplace 'buddy' to support you on day to day activities as you build your confidence working at RPA. Requirements: Degree to at least a 2:1 level in environmental economics, environmental science, economics or a similar discipline. Excellent desk based analytical research skills. Experience of quantitative research techniques and good computer skills. Proficient in the use of Word and Excel. Confidence in working with numbers, including creative thinking about how quantitative analysis can be undertaken. Ability to work flexibly, effectively manage your own time and to deliver high quality work within deadlines. Good organisational skills, the ability to work independently, have initiative as well contribute to teams, support peers and senior colleagues alike. Good communication skills, both oral and written, and an ability to prepare written materials to a high standard. Willingness to learn and develop your skills. Alignment with RPA's core values. Some professional experience. Experience in writing reports and delivering presentations. One or more EU languages besides English. Knowledge of applied economic analysis, including the valuation of human health impacts, valuation of environmental impacts, economic modelling techniques, econometrics, and statistical analysis would be highly advantageous but not essential. The position initially offers a £24,570 for candidates with a degree or £25,250 for those with a master's or PhD. 33 days holiday a year, building up to 38 (including bank holidays) After 6 months, you will gain equity in the business via the Employee Owned Trust which brings tax free profit share We offer private health care to all employees from day one Enhanced pay family policies 5X salary death in service cover We operate an agile working policy allowing flexible working hours and location meaning each employee can manage how often and when they are in the office. We believe this helps our co owners to have a good work life balance. When you want to be in the office, you will be based at our modern head office in central Norwich. Our expectation for a new starter learning the role and sector is that they have face time (most likely in the office) with fellow team members at least 50% of their time during probation. We are an equal opportunities employer and welcome applications from all suitably qualified persons. You need to have the right to work in the UK. If you want to be part of a dynamic, multi disciplinary team with ample opportunity to help steer the future direction of EU and UK work, whilst contributing to a positive impact on society, please send your CV, and why you are looking to join RPA to (REF: RPA Environmental Economist Researcher E&S)
Dec 12, 2025
Full time
Environmental Economist Researcher position in the Environment & Society team location Norwich We have an Environmental Economist Researcher opportunity within our Environment & Society team. We are looking for someone enthusiastic and energetic to support ongoing projects in the fields of marine and fisheries, and flooding and coastal erosion. You would also contribute to work in areas such as natural capital, water quality, water resources and renewable energy. About RPA Risk & Policy Analysts Limited (RPA) is an employee owned, B Corp certified, independent consultancy with an established reputation and proven expertise in the fields of economics, social, environmental and chemical policy. Our main office is in Norwich city centre and so if you have recently graduated, or are shortly graduating from the UEA, this opportunity offers you the chance to stay in our wonderful and vibrant city. We provide multi disciplinary, innovative, expert advice and strategic analysis, assisting both public and private sector decision makers in the development and implementation of sustainable policies. We deliver this through a broad range of services and use a variety of skills to produce high quality, tailor made outputs. The work we do places us directly at the centre of the UK and European legislative processes, providing us with an opportunity to help ensure public and private sector entities achieve their sustainability goals. At the same time, we also work locally throughout Norfolk and Suffolk, enabling us to make a real difference to people's lives as well as the quality of our environment. Over the past 34 years, we have innovatively and proudly pushed forward the boundaries of how impact assessments and evaluations, as well as broader policy analyses, are carried out across a range of different fields. Our work has often been used as examples of best practice. Our clients come to us for innovative approaches, creative thinking, critical analysis, and impartial consulting. About the job At the Researcher Environmental Economist level, you will be expected to carry out literature reviews, collect and analyse large amounts of information and data (including use of spreadsheets), assist with economic and value for money assessment, provide support to engagement and consultation activities, and prepare written materials. Typically, you will be involved in multiple projects, being part of project teams, supporting the project leader and colleagues to develop project deliverables, meeting time, budget and quality constraints, at the same time offering you a range of experience in the field from which to build your career in the environmental policy sector. You should be able to demonstrate good organisational skills and an ability to prepare written materials to a high standard. As a Researcher Environmental Economist, you may also be asked to contribute to the development of economic models, and population through collection and analysis of economic data Our team and your nominated line manager will be there to support you through every stage of your development, and on hand to answer your questions. From day one, you will have a workplace 'buddy' to support you on day to day activities as you build your confidence working at RPA. Requirements: Degree to at least a 2:1 level in environmental economics, environmental science, economics or a similar discipline. Excellent desk based analytical research skills. Experience of quantitative research techniques and good computer skills. Proficient in the use of Word and Excel. Confidence in working with numbers, including creative thinking about how quantitative analysis can be undertaken. Ability to work flexibly, effectively manage your own time and to deliver high quality work within deadlines. Good organisational skills, the ability to work independently, have initiative as well contribute to teams, support peers and senior colleagues alike. Good communication skills, both oral and written, and an ability to prepare written materials to a high standard. Willingness to learn and develop your skills. Alignment with RPA's core values. Some professional experience. Experience in writing reports and delivering presentations. One or more EU languages besides English. Knowledge of applied economic analysis, including the valuation of human health impacts, valuation of environmental impacts, economic modelling techniques, econometrics, and statistical analysis would be highly advantageous but not essential. The position initially offers a £24,570 for candidates with a degree or £25,250 for those with a master's or PhD. 33 days holiday a year, building up to 38 (including bank holidays) After 6 months, you will gain equity in the business via the Employee Owned Trust which brings tax free profit share We offer private health care to all employees from day one Enhanced pay family policies 5X salary death in service cover We operate an agile working policy allowing flexible working hours and location meaning each employee can manage how often and when they are in the office. We believe this helps our co owners to have a good work life balance. When you want to be in the office, you will be based at our modern head office in central Norwich. Our expectation for a new starter learning the role and sector is that they have face time (most likely in the office) with fellow team members at least 50% of their time during probation. We are an equal opportunities employer and welcome applications from all suitably qualified persons. You need to have the right to work in the UK. If you want to be part of a dynamic, multi disciplinary team with ample opportunity to help steer the future direction of EU and UK work, whilst contributing to a positive impact on society, please send your CV, and why you are looking to join RPA to (REF: RPA Environmental Economist Researcher E&S)
Senior Operational Due Diligence Analyst page is loaded Senior Operational Due Diligence Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03679# Business Unit:Compliance, Risk and Internal Audit# Job Description: Role Summary Every day, we seek to improve financial security for people. Joining our team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. The Operational Due Diligence Senior Analyst will identify and assess operational risk factors at prospective and currently funded traditional and alternative (hedge fund, private equity, private real estate, infrastructure) investment managers through the performance of operational due diligence reviews. The responsibilities of the individual in this position include: Evaluating business, compliance, and operational risks associated with traditional and alternative investment managers relative to the scope of the Global Manager Operational Due Diligence (GMODD) program requirements by conducting desktop and/or on-site reviews of investment managers globally. Conducting/Leading due diligence reviews focusing on several areas including, but not limited to: organizational structure, regulatory compliance, legal entity risks, fund structure risks, allocation policy, valuation policy, cash and collateral management, trading infrastructure, asset monitoring, information technology, background checks, and third-party service providers (e.g., administrator, prime broker, custodian, auditor). Obtaining and analysing investment manager documentation including offering memorandums, fund formation documents, deal documents, financial statements, regulatory filings, due diligence questionnaires, policies and procedures. Identifying key areas of operational risk and confirming that the manager has completed associated remediation actions and/or implemented appropriate mitigating controls. Preparing written reports for internal and external distribution, documenting the due diligence performed, findings and recommendations to support conclusions. Communicating summary conclusions to internally interested parties and conducting follow-up with investment managers on any recommendations or risk findings, as needed. Maintaining and tracking remediation/action plans with managers; escalating material issues to Investment, Legal, Compliance, and Operational Risk and presenting at the appropriate governance forums. Ensuring records management/data systems are maintained and up to date. Proactively identifying and supporting efforts/projects to evolve the team's practice in operational due diligence. Contributing to client deliverables including ODD sections of due diligence reports, RFPs/RFIs and responses to client operational questionnaires; supporting client meetings as subject-matter expert. Staying current with industry best practices and key events across applicable areas (e.g., regulatory, technology/systems, trading). The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelor's Degree in a relevant field (or equivalent experience / qualification) required; MBA or CFA preferred. Significant experience in Business Analyst, Operations, Internal Audit or Compliance role within financial services, including Operational Due Diligence experience. Knowledge of private equity/real estate/hedge fund strategies and trading, valuation and industry best practices is preferred. Experience in private markets operational due diligence (ODD), along with strong understanding of the regulatory framework in the UK. Ability to articulate concerns/issues effectively to internal and external senior investment management professionals and compliance professionals. Demonstrated initiative to work independently and engage, undirected, in execution of responsibilities. Strong attention to detail; ability to consume and triangulate information and data from multiple sources and reconcile conflicts. Ability to support ongoing reviews and lead ad hoc projects while meeting deadlines; ability to multi task and prioritize multiple projects efficiently. Excellent communication skills (oral and written) required. Excellent interpersonal skills integrating tact and diplomacy required. Ability to professionally represent the firm required. Strong collaboration and team skills. Proficient in Microsoft Office; project management and coding skills are preferred. Practical familiarity with generative AI tools (e.g., large language models) for document review and workflow efficiency is preferred. Familiarity with various global regulatory and compliance regimes, rules, and regulations preferred. Familiarity with investment best practices across operations, accounting, technology, and compliance preferred. Willingness and ability for domestic and international travel. (<15%)
Dec 12, 2025
Full time
Senior Operational Due Diligence Analyst page is loaded Senior Operational Due Diligence Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R-03679# Business Unit:Compliance, Risk and Internal Audit# Job Description: Role Summary Every day, we seek to improve financial security for people. Joining our team means you will be a part of a passionate and supportive team that believes what we do matters to our clients and investors. The Operational Due Diligence Senior Analyst will identify and assess operational risk factors at prospective and currently funded traditional and alternative (hedge fund, private equity, private real estate, infrastructure) investment managers through the performance of operational due diligence reviews. The responsibilities of the individual in this position include: Evaluating business, compliance, and operational risks associated with traditional and alternative investment managers relative to the scope of the Global Manager Operational Due Diligence (GMODD) program requirements by conducting desktop and/or on-site reviews of investment managers globally. Conducting/Leading due diligence reviews focusing on several areas including, but not limited to: organizational structure, regulatory compliance, legal entity risks, fund structure risks, allocation policy, valuation policy, cash and collateral management, trading infrastructure, asset monitoring, information technology, background checks, and third-party service providers (e.g., administrator, prime broker, custodian, auditor). Obtaining and analysing investment manager documentation including offering memorandums, fund formation documents, deal documents, financial statements, regulatory filings, due diligence questionnaires, policies and procedures. Identifying key areas of operational risk and confirming that the manager has completed associated remediation actions and/or implemented appropriate mitigating controls. Preparing written reports for internal and external distribution, documenting the due diligence performed, findings and recommendations to support conclusions. Communicating summary conclusions to internally interested parties and conducting follow-up with investment managers on any recommendations or risk findings, as needed. Maintaining and tracking remediation/action plans with managers; escalating material issues to Investment, Legal, Compliance, and Operational Risk and presenting at the appropriate governance forums. Ensuring records management/data systems are maintained and up to date. Proactively identifying and supporting efforts/projects to evolve the team's practice in operational due diligence. Contributing to client deliverables including ODD sections of due diligence reports, RFPs/RFIs and responses to client operational questionnaires; supporting client meetings as subject-matter expert. Staying current with industry best practices and key events across applicable areas (e.g., regulatory, technology/systems, trading). The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelor's Degree in a relevant field (or equivalent experience / qualification) required; MBA or CFA preferred. Significant experience in Business Analyst, Operations, Internal Audit or Compliance role within financial services, including Operational Due Diligence experience. Knowledge of private equity/real estate/hedge fund strategies and trading, valuation and industry best practices is preferred. Experience in private markets operational due diligence (ODD), along with strong understanding of the regulatory framework in the UK. Ability to articulate concerns/issues effectively to internal and external senior investment management professionals and compliance professionals. Demonstrated initiative to work independently and engage, undirected, in execution of responsibilities. Strong attention to detail; ability to consume and triangulate information and data from multiple sources and reconcile conflicts. Ability to support ongoing reviews and lead ad hoc projects while meeting deadlines; ability to multi task and prioritize multiple projects efficiently. Excellent communication skills (oral and written) required. Excellent interpersonal skills integrating tact and diplomacy required. Ability to professionally represent the firm required. Strong collaboration and team skills. Proficient in Microsoft Office; project management and coding skills are preferred. Practical familiarity with generative AI tools (e.g., large language models) for document review and workflow efficiency is preferred. Familiarity with various global regulatory and compliance regimes, rules, and regulations preferred. Familiarity with investment best practices across operations, accounting, technology, and compliance preferred. Willingness and ability for domestic and international travel. (<15%)
Job Title: Senior Finance Analyst - Functional Business Partnering Function: Finance Duration: Permanent Hours: Full time 37 hrs Location(s): Harlow or Glenrothes/Hybrid with 1 or 2 days a week on site. Security Clearance Requirements: SC Eligible Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role: A key role supporting the Head of Finance - Operations to deliver business advice and coordinated management of functions, capital and opex investment. It will directly impact the profitability and competitiveness of the organisation and cuts across all functions and business, offering a wide exposure to senior leaders on both tactical and strategic issues. Responsibilities: Functional Business Partnering: Owning Business Partnering relationships with senior leaders and complex functions Functional headcount, utilisation and overhead forecasting & reporting to support the Integrated Business Planning (IBP), LRP, AOP and monthly cycles. Transform & standardise forecasting & reporting across the whole business Owning the functional plans/forecasts, driving performance versus annual plan/forecast and cost optimisation Prepping for and supporting the monthly SLT Rates Review Boards for all rate decks Drive interlock between functions and the business. Embed tactical workload forecasting into budgets and forecasts Supporting functional leads to create, manage, and monitor functional dashboards/metrics, service level agreements (SLAs) and service catalogues, to drive efficiency and operational performance Supporting Manufacturing operational planning by acting as the conduit for PM, BD and Ops teams. For example, linking sales/unit plans to touch and support hours, machine hours, supply chain, etc, to drive business growth, efficiency, and operational performance Supporting functional leads to create and manage zero based budgets and new and robust finance governance processes Inputting into the Risk and Opportunities register for rates Supporting Business Restructuring and Indirect Cost Optimisation Projects Supporting the implementation of new Finance Systems and associated processes as it relates to functional forecasting and rates Capex & Change: Support the consolidated capital and change forecast, driving performance versus annual plan/forecast Drive maximum ROI out of capex and change projects. Track benefit realisation of capex and change projects Supporting UK forecast for capitalisation of assets and the depreciation forecast aligned to the latest forecast capitalisation plan. Creating functional business cases and AR generation (inc. but not limited to Capex, Change and M&S), basis of estimate and make v buy Supporting the monthly SLT Investment Review Boards covering capex and change projects (AR spend v plan v approved AR, etc). Collaboration with key stakeholders to ensure all deliverables are met Supporting SLT AR Gate Reviews and approvals for UK and RCL. Reporting on and chasing actions and approvals progress Supporting AOP and LRP prioritisation process/meetings Supporting UK SLT reviews for material capex and change projects Inputting into the Risk and Opportunities register for investments Candidate Requirements: A University degree or equivalent CIMA / ACCA / ACA (or equivalent) part qualified Relevant years' experience in finance roles Excellent presentational skills. Comfortable with data and detail but having the ability to extract high level messages. Experience of presenting to senior audiences Ability to work on concurrent issues/problems with multiple senior stakeholders and sources of information, both internal and external, under time pressure. Being able to prioritise effectively and having an agile mindset Experience of working collaboratively within teams Excellent planning skills Strong communicator and networker with a thirst for understanding the business model, providing meaningful and actionable insight, critical thinking and an ability to think differently about existing problems. Previous experience of dealing one-to-one with both senior and external stakeholders and building relationships Ability to solve issues, and deliver effective outcomes Strong analytical and strategic thinking skillsets Excellent verbal and written communication skills, including the ability to explain financial concepts to non-financial staff Excellent systems skills, including SAP and Microsoft Office Working in a programme environment / knowledge of accounting for long term contracts Negotiation experience and being an effective influencer Creative and entrepreneurial, providing innovative solutions that drive value to the business Experience of working in a matrix organisation Understanding of Project reporting including EACs & EVMS Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. JBRP1_UKTJ
Dec 12, 2025
Full time
Job Title: Senior Finance Analyst - Functional Business Partnering Function: Finance Duration: Permanent Hours: Full time 37 hrs Location(s): Harlow or Glenrothes/Hybrid with 1 or 2 days a week on site. Security Clearance Requirements: SC Eligible Raytheon UK At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world. About the role: A key role supporting the Head of Finance - Operations to deliver business advice and coordinated management of functions, capital and opex investment. It will directly impact the profitability and competitiveness of the organisation and cuts across all functions and business, offering a wide exposure to senior leaders on both tactical and strategic issues. Responsibilities: Functional Business Partnering: Owning Business Partnering relationships with senior leaders and complex functions Functional headcount, utilisation and overhead forecasting & reporting to support the Integrated Business Planning (IBP), LRP, AOP and monthly cycles. Transform & standardise forecasting & reporting across the whole business Owning the functional plans/forecasts, driving performance versus annual plan/forecast and cost optimisation Prepping for and supporting the monthly SLT Rates Review Boards for all rate decks Drive interlock between functions and the business. Embed tactical workload forecasting into budgets and forecasts Supporting functional leads to create, manage, and monitor functional dashboards/metrics, service level agreements (SLAs) and service catalogues, to drive efficiency and operational performance Supporting Manufacturing operational planning by acting as the conduit for PM, BD and Ops teams. For example, linking sales/unit plans to touch and support hours, machine hours, supply chain, etc, to drive business growth, efficiency, and operational performance Supporting functional leads to create and manage zero based budgets and new and robust finance governance processes Inputting into the Risk and Opportunities register for rates Supporting Business Restructuring and Indirect Cost Optimisation Projects Supporting the implementation of new Finance Systems and associated processes as it relates to functional forecasting and rates Capex & Change: Support the consolidated capital and change forecast, driving performance versus annual plan/forecast Drive maximum ROI out of capex and change projects. Track benefit realisation of capex and change projects Supporting UK forecast for capitalisation of assets and the depreciation forecast aligned to the latest forecast capitalisation plan. Creating functional business cases and AR generation (inc. but not limited to Capex, Change and M&S), basis of estimate and make v buy Supporting the monthly SLT Investment Review Boards covering capex and change projects (AR spend v plan v approved AR, etc). Collaboration with key stakeholders to ensure all deliverables are met Supporting SLT AR Gate Reviews and approvals for UK and RCL. Reporting on and chasing actions and approvals progress Supporting AOP and LRP prioritisation process/meetings Supporting UK SLT reviews for material capex and change projects Inputting into the Risk and Opportunities register for investments Candidate Requirements: A University degree or equivalent CIMA / ACCA / ACA (or equivalent) part qualified Relevant years' experience in finance roles Excellent presentational skills. Comfortable with data and detail but having the ability to extract high level messages. Experience of presenting to senior audiences Ability to work on concurrent issues/problems with multiple senior stakeholders and sources of information, both internal and external, under time pressure. Being able to prioritise effectively and having an agile mindset Experience of working collaboratively within teams Excellent planning skills Strong communicator and networker with a thirst for understanding the business model, providing meaningful and actionable insight, critical thinking and an ability to think differently about existing problems. Previous experience of dealing one-to-one with both senior and external stakeholders and building relationships Ability to solve issues, and deliver effective outcomes Strong analytical and strategic thinking skillsets Excellent verbal and written communication skills, including the ability to explain financial concepts to non-financial staff Excellent systems skills, including SAP and Microsoft Office Working in a programme environment / knowledge of accounting for long term contracts Negotiation experience and being an effective influencer Creative and entrepreneurial, providing innovative solutions that drive value to the business Experience of working in a matrix organisation Understanding of Project reporting including EACs & EVMS Benefits and Work Culture Benefits Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary) 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave. Work Culture 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Early 1.30pm finish Friday, start your weekend early! Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year. JBRP1_UKTJ
Your new company You'll be joining a values-led public sector organisation that is committed to supporting its people and delivering meaningful impact across communities. With a strong focus on innovation, inclusion, and professional development, this is an excellent opportunity to grow your career in a supportive environment click apply for full job details
Dec 12, 2025
Full time
Your new company You'll be joining a values-led public sector organisation that is committed to supporting its people and delivering meaningful impact across communities. With a strong focus on innovation, inclusion, and professional development, this is an excellent opportunity to grow your career in a supportive environment click apply for full job details
Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in SaaS Application support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer Success Services? Oracle Customer Success Services (CSS) is uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. Oracle SaaS applications best unfold their full value and rich capabilities if user adoption, business continuity, technical optimization, and security are addressed proactively. Thousands of customers around the globe have relied for several years on Customer Success Services for high performance and the efficient operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are expanding the team in the UK to help manage, support and enhance our customers experience with Oracle Fusion SaaS and PaaS. The Team works with our UK Secure Govt Customers primarily but also works with UK Commercial Customers when required. Lifecycle management As customers grow and mature with their operations, we would act as the enabler to enhance product adoption and user experience. Our focus on continual service improvement is a key differentiator. As part of Customer Success Services organization, you will get an opportunity in the lifecycle management of the SaaS and PaaS solution we would leverage your expertise and creativity to innovate business and IT processes, improve product adoption and other aspects of lifecycle management. You may be engaged in assisting customers in their day to day queries, create extensions, enrichments to the implemented product, helping them on their journey to cloud, release management activities for quarterly releases and be a part of the customer business teams to enable them achieve their key business process KPI's. What you'll do As a Fusion SaaS Analyst for UK Government Clients, your focus is to deliver post sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post sales technical and functional customer issues directly with customers. A main point of contact for customers, you are responsible for facilitating customer relationships with Support, Product Management, XLOB and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Fusion SaaS Analyst, you will offer strategic support to assure the highest level of customer satisfaction. A focus is to build/use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on site customer visits. The background you should have for this job 3 5+ years experience with Oracle Cloud SaaS Payroll Hands on experience in supporting/integrating and extending Oracle SaaS Payroll Full understanding of UK payroll and absence legislation Expertise in configuring and optimizing applications, and understanding of performance tuning techniques Experience applying and testing of Oracle Updates Strong experience in proving support, configuration and extension services activities to UK Govt/Commercial clients. Excellent spoken and written English language communication skills. Ability to work with multiple teams to address client needs. Demonstrated self initiative and ability to work independently and unsupervised. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Willingness to undergo UK Government SC security clearance This role requires UK Personnel meeting minimum requirements. Detailed below. UK Nationals who are eligible to support UK Government Environments can only apply for this role. UK Nationals are individuals who hold at least one of the following government issued documents. 1. Valid UK Passport. 2. UK Birth Certificate. 3. UK Naturalization Certificate We also use Fusion SaaS (All) Cx Cloud EPM Cloud / On Prem At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.
Dec 11, 2025
Full time
Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that's changing how the world does business - and our Customer Success Services (CSS) team supports over 6,000 companies around the world If you have a passion for innovation in delivering service excellence with a background in SaaS Application support, we want you on our team! UK SC is required but don't disclose the fact you have SC until requested by Oracle Security Admin team. Who is Oracle Customer Success Services? Oracle Customer Success Services (CSS) is uniquely positioned to help customers with the most challenging and complex requirements to accelerate innovation in their IT environment and make the most of their investment in Oracle technology. Oracle SaaS applications best unfold their full value and rich capabilities if user adoption, business continuity, technical optimization, and security are addressed proactively. Thousands of customers around the globe have relied for several years on Customer Success Services for high performance and the efficient operation of their most critical business processes on Oracle environments. Thousands of domain experts around the world assist and guide customers toward their business goals. Oracle CSS provides tailored support and guidance throughout the Oracle Cloud Applications usage to meet customers' business objectives. We, the CSS, are expanding the team in the UK to help manage, support and enhance our customers experience with Oracle Fusion SaaS and PaaS. The Team works with our UK Secure Govt Customers primarily but also works with UK Commercial Customers when required. Lifecycle management As customers grow and mature with their operations, we would act as the enabler to enhance product adoption and user experience. Our focus on continual service improvement is a key differentiator. As part of Customer Success Services organization, you will get an opportunity in the lifecycle management of the SaaS and PaaS solution we would leverage your expertise and creativity to innovate business and IT processes, improve product adoption and other aspects of lifecycle management. You may be engaged in assisting customers in their day to day queries, create extensions, enrichments to the implemented product, helping them on their journey to cloud, release management activities for quarterly releases and be a part of the customer business teams to enable them achieve their key business process KPI's. What you'll do As a Fusion SaaS Analyst for UK Government Clients, your focus is to deliver post sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post sales technical and functional customer issues directly with customers. A main point of contact for customers, you are responsible for facilitating customer relationships with Support, Product Management, XLOB and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Fusion SaaS Analyst, you will offer strategic support to assure the highest level of customer satisfaction. A focus is to build/use automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on site customer visits. The background you should have for this job 3 5+ years experience with Oracle Cloud SaaS Payroll Hands on experience in supporting/integrating and extending Oracle SaaS Payroll Full understanding of UK payroll and absence legislation Expertise in configuring and optimizing applications, and understanding of performance tuning techniques Experience applying and testing of Oracle Updates Strong experience in proving support, configuration and extension services activities to UK Govt/Commercial clients. Excellent spoken and written English language communication skills. Ability to work with multiple teams to address client needs. Demonstrated self initiative and ability to work independently and unsupervised. Minimum 5 years UK residency to meet UK Security Vetting (SC) requirements. Willingness to undergo UK Government SC security clearance This role requires UK Personnel meeting minimum requirements. Detailed below. UK Nationals who are eligible to support UK Government Environments can only apply for this role. UK Nationals are individuals who hold at least one of the following government issued documents. 1. Valid UK Passport. 2. UK Birth Certificate. 3. UK Naturalization Certificate We also use Fusion SaaS (All) Cx Cloud EPM Cloud / On Prem At Oracle, we don't just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. When everyone's voice is heard and valued, we're inspired to go beyond what's been done before.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 11, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Workday may also use your data to personalise your experience on our websites. Workday or our service providers use website tracking technologies to display products, features or content that are tailored to your interests and to present advertising on other sites. For more information on these technologies see the section in Workday Privacy Statement.Pricing Outnet page is loaded Pricing Outnetlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-16272Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off.Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink.THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year. THE OUTNET is part of YOOX NET-A-PORTER GROUP.THE OUTNET are now seeking a talented Pricing Analyst to join the team who will lead clearance strategy, optimize regional pricing, and deliver actionable insights to drive commercial performance.Some of the essentials for you to know are: Location: Our Westfield office in London Department Size: 18 (Approx.) Reporting into: Pricing Manager Direct reports: N/A Besides a competitive salary, we can offer you: Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other Here is a breakdown of what you'll be doing: Ownership of Clearance process including + Clearance Calendar and Commercial Targets review + Conducting Stock inclusion analysis and sales forecasting for approval by the Head of Merchandising + Analysing marginality and targets to recommend the best Pricing approach considering regional nuances + Coordinating with Merchandising, Site and PM team Support Pricing Manager in projects including: + Global RRP alignment + Regional pricing structure and strategy development + Visualisation of Tax & Duty impacts and FX rate changes on pricing + Reviewing and improving end-to-end TON upload pricing process Collaborate with Pricing Manager on Promotion Calendar Management, including forecasting and performance tracking vs Commercial targets Conduct weekly analysis and monitoring of pricing actions, providing insights and next step recommendations to drive optimal marginality. Use Edited tool to analyse competitor pricing and market trends Act as the Pricing process expert and Prince superuser Capable of deputising for the Pricing Manager when required, maintaining team leadership and operational oversight. The type of person we are looking for: Excellent Microsoft Excel skills, including advanced functions, pivot tables, and data visualization Strong analytical and problem-solving skills to interpret complex data sets Experience in pricing and promotion (nice to have but not mandatory) Proficiency with data tools such as CUBE, Microstrategy and Edited (preferred) Confident presentation skills with the ability to clearly communicate insights and recommend proactive changes Strong personality and able to work under pressure and to tight deadlines Strong attention to detail and accuracy in data handling Ability to work independently and manage multiple priorities in a fast-paced environment Effective communication and collaboration skills, especially with cross-functional teams (e.g. Merchandising, Buying, Site)From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybridlocations: London, UKtime type: Full timeposted on: Posted Yesterday
Dec 11, 2025
Full time
Workday may also use your data to personalise your experience on our websites. Workday or our service providers use website tracking technologies to display products, features or content that are tailored to your interests and to present advertising on other sites. For more information on these technologies see the section in Workday Privacy Statement.Pricing Outnet page is loaded Pricing Outnetlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R-16272Launched in 2009, THE OUTNET has since established itself as the benchmark of luxury discount shopping, offering over 350 designer fashion brands at exceptional prices of up to 70% off.Strong relationships with leading luxury brands elevate THE OUTNET, with a dedicated buying team in London purchasing over 90% of stock direct. THE OUTNET is renowned for high-end designer collaborations, offering unique and limited-edition exclusives for its discerning global customers alongside in-house label Iris & Ink.THE OUTNET caters to a global audience with a local and tailored approach, offering local language sites in the Middle East and Japan and native checkout for all markets. With a focus on exceptional customer service, THE OUTNET offers a seamless shopping experience across mobile, tablet and desktop, inspiring editorial content, express worldwide shipping to over 100 countries and customer care services in 11 languages, available 24/7, 365 days a year. THE OUTNET is part of YOOX NET-A-PORTER GROUP.THE OUTNET are now seeking a talented Pricing Analyst to join the team who will lead clearance strategy, optimize regional pricing, and deliver actionable insights to drive commercial performance.Some of the essentials for you to know are: Location: Our Westfield office in London Department Size: 18 (Approx.) Reporting into: Pricing Manager Direct reports: N/A Besides a competitive salary, we can offer you: Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too A portal with an array of discounts on things like theme park and cinema tickets Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other Here is a breakdown of what you'll be doing: Ownership of Clearance process including + Clearance Calendar and Commercial Targets review + Conducting Stock inclusion analysis and sales forecasting for approval by the Head of Merchandising + Analysing marginality and targets to recommend the best Pricing approach considering regional nuances + Coordinating with Merchandising, Site and PM team Support Pricing Manager in projects including: + Global RRP alignment + Regional pricing structure and strategy development + Visualisation of Tax & Duty impacts and FX rate changes on pricing + Reviewing and improving end-to-end TON upload pricing process Collaborate with Pricing Manager on Promotion Calendar Management, including forecasting and performance tracking vs Commercial targets Conduct weekly analysis and monitoring of pricing actions, providing insights and next step recommendations to drive optimal marginality. Use Edited tool to analyse competitor pricing and market trends Act as the Pricing process expert and Prince superuser Capable of deputising for the Pricing Manager when required, maintaining team leadership and operational oversight. The type of person we are looking for: Excellent Microsoft Excel skills, including advanced functions, pivot tables, and data visualization Strong analytical and problem-solving skills to interpret complex data sets Experience in pricing and promotion (nice to have but not mandatory) Proficiency with data tools such as CUBE, Microstrategy and Edited (preferred) Confident presentation skills with the ability to clearly communicate insights and recommend proactive changes Strong personality and able to work under pressure and to tight deadlines Strong attention to detail and accuracy in data handling Ability to work independently and manage multiple priorities in a fast-paced environment Effective communication and collaboration skills, especially with cross-functional teams (e.g. Merchandising, Buying, Site)From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV. LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Mid-Senior levelWorkplace Type: Hybridlocations: London, UKtime type: Full timeposted on: Posted Yesterday
FRTB Policy & Governance Manager - Investment Banking (Client Side) Apply Now London, UK Job Type Full Time Workspace Hybrid About the Role Our client is seeking a highly motivated Market Risk Business Analyst to join their growing Risk Management team. In this role, you will play a critical part in identifying, measuring, and reporting market risk across trading activities and investment portfolios. You will leverage your strong analytical and programming skills to build and maintain robust risk models and data pipelines, ensuring the accuracy and efficiency of their risk management framework. Responsibilities Lead the development and implementation of the FRTB market risk framework for global Investment Banking Clients. Partner with Enterprise Risk Management teams and collaborate with stakeholders across the organization, including senior Risk Managers and Desks, to define and implement effective risk policy frameworks and standards for the Market Risk function. Ensure alignment of market risk policies and procedures with regulatory requirements. Proactively identify emerging market risks, control gaps, and deficiencies, and propose appropriate remedial actions. Develop and maintain procedures for monitoring and managing market risk. Define reporting requirements and ensure effective internal reviews and external examinations are conducted with clear and documented results. Provide specialized market risk expertise and guidance to management and the business. Identify and prioritize areas of market risk for analysis. Evaluate and establish risk limits based on the bank's risk appetite, regulatory requirements, and historical data. Review and update the market risk management policy to reflect changes in the bank's risk profile, regulations, and market conditions. Collaborate with the FRTB Framework team and other Market Risk teams to establish reporting for senior management. Skills and Qualifications Minimum 3-5 years of experience in defining, reviewing, and building risk policy and governance frameworks for the market risk function within a global markets division (mandatory). Proven experience in remediating Market Risk Assessments (MRAs) and Market Risk Issue Assessments (MRIAs). Strong communication skills with the ability to effectively communicate complex FRTB and market risk topics to senior stakeholders across the organization. Consulting or relevant work experience, with the ability to independently manage multi-stakeholder projects or multiple teams on a project. In-depth understanding of Market Risk domain including processes, methodologies, market and reference data, and governance and controls. Ability to work with data, analyze complex information, and utilize statistical and mathematical models for risk assessment. Working knowledge of regulatory requirements and standards related to risk management, including Basel III, Dodd-Frank, and others. High level of attention to detail for analyzing financial data and assessing risk. Excellent communication and documentation skills for collaboration with business and technology stakeholders and team members. Experience with Python and SQL is a plus. Salary up to 150k and benefits package Opportunity to work for a leading provider of research and analytics services to the financial sector. Work on challenging and impactful projects that directly benefit a top-tier Investment Bank. Collaborative and fast-paced work environment.
Dec 10, 2025
Full time
FRTB Policy & Governance Manager - Investment Banking (Client Side) Apply Now London, UK Job Type Full Time Workspace Hybrid About the Role Our client is seeking a highly motivated Market Risk Business Analyst to join their growing Risk Management team. In this role, you will play a critical part in identifying, measuring, and reporting market risk across trading activities and investment portfolios. You will leverage your strong analytical and programming skills to build and maintain robust risk models and data pipelines, ensuring the accuracy and efficiency of their risk management framework. Responsibilities Lead the development and implementation of the FRTB market risk framework for global Investment Banking Clients. Partner with Enterprise Risk Management teams and collaborate with stakeholders across the organization, including senior Risk Managers and Desks, to define and implement effective risk policy frameworks and standards for the Market Risk function. Ensure alignment of market risk policies and procedures with regulatory requirements. Proactively identify emerging market risks, control gaps, and deficiencies, and propose appropriate remedial actions. Develop and maintain procedures for monitoring and managing market risk. Define reporting requirements and ensure effective internal reviews and external examinations are conducted with clear and documented results. Provide specialized market risk expertise and guidance to management and the business. Identify and prioritize areas of market risk for analysis. Evaluate and establish risk limits based on the bank's risk appetite, regulatory requirements, and historical data. Review and update the market risk management policy to reflect changes in the bank's risk profile, regulations, and market conditions. Collaborate with the FRTB Framework team and other Market Risk teams to establish reporting for senior management. Skills and Qualifications Minimum 3-5 years of experience in defining, reviewing, and building risk policy and governance frameworks for the market risk function within a global markets division (mandatory). Proven experience in remediating Market Risk Assessments (MRAs) and Market Risk Issue Assessments (MRIAs). Strong communication skills with the ability to effectively communicate complex FRTB and market risk topics to senior stakeholders across the organization. Consulting or relevant work experience, with the ability to independently manage multi-stakeholder projects or multiple teams on a project. In-depth understanding of Market Risk domain including processes, methodologies, market and reference data, and governance and controls. Ability to work with data, analyze complex information, and utilize statistical and mathematical models for risk assessment. Working knowledge of regulatory requirements and standards related to risk management, including Basel III, Dodd-Frank, and others. High level of attention to detail for analyzing financial data and assessing risk. Excellent communication and documentation skills for collaboration with business and technology stakeholders and team members. Experience with Python and SQL is a plus. Salary up to 150k and benefits package Opportunity to work for a leading provider of research and analytics services to the financial sector. Work on challenging and impactful projects that directly benefit a top-tier Investment Bank. Collaborative and fast-paced work environment.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 10, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
