Site Financial Controller Billingham (Home of McCoys, POM-BEAR, and more!) On-site FTC - 15-month maternity cover Join our snack-loving team We're looking for a Site Financial Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Site Finance Controller, you'll play a central role in our Teesside Site Leadership Team, partnering with the Plant Manager and colleagues across Operations, Supply Chain and Finance. Your insight, challenge and support will help drive strong P&L performance, deliver site KPIs and enable confident, responsible decision-making. You'll lead the financial planning, budgeting and forecasting processes for one of our largest and most complex manufacturing sites, home to over 700 colleagues and around £210m turnover. You'll shape and influence the site strategy, provide high-quality financial reporting, and ensure robust financial governance across all operations. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Providing strategic financial leadership to the Site Leadership Team , shaping the site OGSM and G2G targets, interpreting performance trends, and ensuring plans are grounded in robust financial insight and aligned to KP Snacks and Intersnack Group priorities Leading site-wide financial planning, budgeting and forecasting , covering primes, overheads, labour, logistics, capital investment and restructuring activity, ensuring assumptions are sound and stakeholders are aligned and accountable Driving high-quality, insight-led financial reporting , including weekly flash results, monthly accounts, variance analysis, waste performance, KPI trends and risk/opportunity assessments that support timely and effective decision-making Owning and challenging site cost performance , analysing standard cost variances, material usage, labour efficiency, overhead absorption, waste streams and project delivery to identify constraints, improvement opportunities and cost drivers Ensuring strong, compliant financial governance , overseeing accruals, prepayments, inventory reconciliation, year end processes, audit requests, balance sheet integrity, capital appraisals, fixed asset management and adherence to Group accounting standards Shaping and enabling change activity , supporting NPD launches, packaging changes, product transfers, tender costing requirements and capital installations, including end to end financial tracking of benefits, risks and delivery Upskilling colleagues across the site , developing the capability of two Site Accountants and building wider financial understanding across Operations and Supply Chain to drive data-led decision-making and support the site's loss analysis journey Driving continuous improvement in finance processes , simplifying ways of working, enhancing financial insight, improving speed and accuracy, and supporting the site's development through digitalisation, standardisation and best-practice sharing Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Qualified accountant status: CIMA, ACCA, ACA or CA FMCG experience - ideally within food manufacturing. Strong planning, budgeting and forecasting experience, with the ability to challenge assumptions and influence stakeholders Deep management accounting expertise, including variance analysis, standard costing, labour and overhead absorption, and performance reporting Knowledge of ERP systems (JD Edwards advantageous) and advanced Excel capability Experience leading and developing people, with a collaborative and inclusive leadership style Strong financial governance, audit and compliance understanding, with the ability to maintain high-quality controls and processes A confident, commercially-minded approach, with the ability to translate data into meaningful insight for non-financial stakeholders
Mar 17, 2026
Full time
Site Financial Controller Billingham (Home of McCoys, POM-BEAR, and more!) On-site FTC - 15-month maternity cover Join our snack-loving team We're looking for a Site Financial Controller to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Site Finance Controller, you'll play a central role in our Teesside Site Leadership Team, partnering with the Plant Manager and colleagues across Operations, Supply Chain and Finance. Your insight, challenge and support will help drive strong P&L performance, deliver site KPIs and enable confident, responsible decision-making. You'll lead the financial planning, budgeting and forecasting processes for one of our largest and most complex manufacturing sites, home to over 700 colleagues and around £210m turnover. You'll shape and influence the site strategy, provide high-quality financial reporting, and ensure robust financial governance across all operations. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £7,500 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Providing strategic financial leadership to the Site Leadership Team , shaping the site OGSM and G2G targets, interpreting performance trends, and ensuring plans are grounded in robust financial insight and aligned to KP Snacks and Intersnack Group priorities Leading site-wide financial planning, budgeting and forecasting , covering primes, overheads, labour, logistics, capital investment and restructuring activity, ensuring assumptions are sound and stakeholders are aligned and accountable Driving high-quality, insight-led financial reporting , including weekly flash results, monthly accounts, variance analysis, waste performance, KPI trends and risk/opportunity assessments that support timely and effective decision-making Owning and challenging site cost performance , analysing standard cost variances, material usage, labour efficiency, overhead absorption, waste streams and project delivery to identify constraints, improvement opportunities and cost drivers Ensuring strong, compliant financial governance , overseeing accruals, prepayments, inventory reconciliation, year end processes, audit requests, balance sheet integrity, capital appraisals, fixed asset management and adherence to Group accounting standards Shaping and enabling change activity , supporting NPD launches, packaging changes, product transfers, tender costing requirements and capital installations, including end to end financial tracking of benefits, risks and delivery Upskilling colleagues across the site , developing the capability of two Site Accountants and building wider financial understanding across Operations and Supply Chain to drive data-led decision-making and support the site's loss analysis journey Driving continuous improvement in finance processes , simplifying ways of working, enhancing financial insight, improving speed and accuracy, and supporting the site's development through digitalisation, standardisation and best-practice sharing Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Qualified accountant status: CIMA, ACCA, ACA or CA FMCG experience - ideally within food manufacturing. Strong planning, budgeting and forecasting experience, with the ability to challenge assumptions and influence stakeholders Deep management accounting expertise, including variance analysis, standard costing, labour and overhead absorption, and performance reporting Knowledge of ERP systems (JD Edwards advantageous) and advanced Excel capability Experience leading and developing people, with a collaborative and inclusive leadership style Strong financial governance, audit and compliance understanding, with the ability to maintain high-quality controls and processes A confident, commercially-minded approach, with the ability to translate data into meaningful insight for non-financial stakeholders
You will play a key role in driving the success of your team's client campaigns through excellent client communication and the delivery of agreed PR activity. As the media lead within the team, you will take responsibility for media strategy and execution, acting as a trusted point of contact for media relations both internally and externally. Working closely with the Account Manager, you will develop a clear understanding of your clients' objectives and identify creative opportunities to secure impactful coverage and deliver successful campaigns. What we would like you to do: Oversee media relations activity on behalf of the team's clients, maintaining key media contacts for all campaigns and projects Build, maintain and develop productive relationships with journalists and analysts across broadcast, national, trade and vertical media channels Execute a range of tactics including article placements, media briefings, roundtables and event support Generate accurate and informative top-tier media briefing documents and materials and confidently share with relevant client contacts of all levels Manage client communication pertaining to media opportunities and the relevant news agenda We would like to hear from you if you have: Previous experience in a PR agency or communications role, ideally within B2B or technology sector A proven track record of securing media coverage across trade, national, broadcast or online media Strong media relations and pitching skills, with the confidence to build relationships with journalists, analysts and influencers Excellent writing skills, including press releases, media pitches, briefing documents and thought leadership content Strong organisation and client management skills, with the ability to manage multiple priorities and contribute to successful PR campaigns Why Whiteoaks International? At Whiteoaks, we focus on impact and results - our clients trust us to deliver PR strategies that drive business growth. As the UK's leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes.As an employee-owned business, you'll have a direct role in the success of the agency. You'll also benefit financially from our collective success. Other benefits include: 22 days holiday (pro-rata), plus Christmas and Birthdays Option to buy/sell additional holidays Generous pension scheme Enhanced maternity and paternity leave Weekly running coach sessions Office perks like fresh fruit, croissants, coffee, hot chocolate, and soft drinks REF-
Mar 16, 2026
Full time
You will play a key role in driving the success of your team's client campaigns through excellent client communication and the delivery of agreed PR activity. As the media lead within the team, you will take responsibility for media strategy and execution, acting as a trusted point of contact for media relations both internally and externally. Working closely with the Account Manager, you will develop a clear understanding of your clients' objectives and identify creative opportunities to secure impactful coverage and deliver successful campaigns. What we would like you to do: Oversee media relations activity on behalf of the team's clients, maintaining key media contacts for all campaigns and projects Build, maintain and develop productive relationships with journalists and analysts across broadcast, national, trade and vertical media channels Execute a range of tactics including article placements, media briefings, roundtables and event support Generate accurate and informative top-tier media briefing documents and materials and confidently share with relevant client contacts of all levels Manage client communication pertaining to media opportunities and the relevant news agenda We would like to hear from you if you have: Previous experience in a PR agency or communications role, ideally within B2B or technology sector A proven track record of securing media coverage across trade, national, broadcast or online media Strong media relations and pitching skills, with the confidence to build relationships with journalists, analysts and influencers Excellent writing skills, including press releases, media pitches, briefing documents and thought leadership content Strong organisation and client management skills, with the ability to manage multiple priorities and contribute to successful PR campaigns Why Whiteoaks International? At Whiteoaks, we focus on impact and results - our clients trust us to deliver PR strategies that drive business growth. As the UK's leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes.As an employee-owned business, you'll have a direct role in the success of the agency. You'll also benefit financially from our collective success. Other benefits include: 22 days holiday (pro-rata), plus Christmas and Birthdays Option to buy/sell additional holidays Generous pension scheme Enhanced maternity and paternity leave Weekly running coach sessions Office perks like fresh fruit, croissants, coffee, hot chocolate, and soft drinks REF-
Marketing Manager Campaigns & PR sought by the Windows Solutions division of an international polymer manufacturer, in their Ross-on-Wye office. This global company has nearly 200 locations worldwide and supplies to a range of industries including construction, industrial and automotive industries. This is a part-time 25 hour per week 12-month fixed term contract maternity cover. My client is preferably seeking an experienced professional with a track record to step in for maternity cover who can hit the ground running. However, there is some flexibility to also consider a less experienced full-time Marketing Manager (37.5 hours). The Role: As the Marketing Manager Campaigns & PR you will be reporting to the Head of Marketing & Communications, in this position you will be responsible for managing our customer B2B and B2C marketing campaigns to cover maternity leave. Working closely with the Head of Marketing & Communications on executing the marketing strategy and managing impactful campaigns that will elevate the Window Solutions brand, drive customer acquisition and ultimately increase sales across all our customer segments. Your duties as Marketing Manager Campaigns & PR will include: Contribute to the design and implementation of the overarching marketing strategy, which aligns with the organisation s strategic growth objectives Creation and execution of marketing campaigns Track and analyse the performance of campaigns, providing insights and measuring ROI Raise profile of the company using marketing tools and platforms. Identify avenues for brand exposure Generation of engaging content for all marketing platforms Co-ordinating PR activity aligned to the campaigns Work with agencies to implement the PR and communications plan and strategy Staying up to date with industry news and developments for use in marketing content. The successful Marketing Manager should have: Degree in relevant marketing-related discipline or Business is strongly preferred A strong level of experience within a similar PR & Marketing role within the B2B & B2C markets is essential Strong project leadership and planning skills Excellent communication and relationship-building abilities Competency in writing compelling and creative campaign content Proficiency in PR and marketing software and tools A creative mindset with a strategic and analytical approach Attention to detail, with a methodical approach Benefits: £37 782 salary pro rata (£25,000 to £31,188 per annum for 25 hours per week part-time) Typically 3 days per week but for experience there is some flexibility on hours/days Auto-enrolment pension scheme Health cash plans Occupational health Holiday buy/sell scheme (4 days year 1, rising to 5 days from year 2) Sick pay Cycle To Work scheme 32 days holiday including bank holidays, increasing with service (pro rata d) Smart casual dress code Dress-down Fridays Free parking Onsite EV charge points Internal training academy E-learning opportunities including LinkedIn Learning Access to external training and supported education Stunning office location Excellent working environment Long term career opportunities Marketing Manager Campaigns & PR Ross-on-Wye, Herefordshire £37,500 - £46,782 (pro rata) depending on experience + excellent benefits Marketing Manager Marketing Executive Campaigns Campaigns & PR Marcomms Manager Marketing & PR PR & Marketing Marketer Senior Marketing SEO Online Marketing Business to Business Construction Engineering Manufacturing
Mar 16, 2026
Full time
Marketing Manager Campaigns & PR sought by the Windows Solutions division of an international polymer manufacturer, in their Ross-on-Wye office. This global company has nearly 200 locations worldwide and supplies to a range of industries including construction, industrial and automotive industries. This is a part-time 25 hour per week 12-month fixed term contract maternity cover. My client is preferably seeking an experienced professional with a track record to step in for maternity cover who can hit the ground running. However, there is some flexibility to also consider a less experienced full-time Marketing Manager (37.5 hours). The Role: As the Marketing Manager Campaigns & PR you will be reporting to the Head of Marketing & Communications, in this position you will be responsible for managing our customer B2B and B2C marketing campaigns to cover maternity leave. Working closely with the Head of Marketing & Communications on executing the marketing strategy and managing impactful campaigns that will elevate the Window Solutions brand, drive customer acquisition and ultimately increase sales across all our customer segments. Your duties as Marketing Manager Campaigns & PR will include: Contribute to the design and implementation of the overarching marketing strategy, which aligns with the organisation s strategic growth objectives Creation and execution of marketing campaigns Track and analyse the performance of campaigns, providing insights and measuring ROI Raise profile of the company using marketing tools and platforms. Identify avenues for brand exposure Generation of engaging content for all marketing platforms Co-ordinating PR activity aligned to the campaigns Work with agencies to implement the PR and communications plan and strategy Staying up to date with industry news and developments for use in marketing content. The successful Marketing Manager should have: Degree in relevant marketing-related discipline or Business is strongly preferred A strong level of experience within a similar PR & Marketing role within the B2B & B2C markets is essential Strong project leadership and planning skills Excellent communication and relationship-building abilities Competency in writing compelling and creative campaign content Proficiency in PR and marketing software and tools A creative mindset with a strategic and analytical approach Attention to detail, with a methodical approach Benefits: £37 782 salary pro rata (£25,000 to £31,188 per annum for 25 hours per week part-time) Typically 3 days per week but for experience there is some flexibility on hours/days Auto-enrolment pension scheme Health cash plans Occupational health Holiday buy/sell scheme (4 days year 1, rising to 5 days from year 2) Sick pay Cycle To Work scheme 32 days holiday including bank holidays, increasing with service (pro rata d) Smart casual dress code Dress-down Fridays Free parking Onsite EV charge points Internal training academy E-learning opportunities including LinkedIn Learning Access to external training and supported education Stunning office location Excellent working environment Long term career opportunities Marketing Manager Campaigns & PR Ross-on-Wye, Herefordshire £37,500 - £46,782 (pro rata) depending on experience + excellent benefits Marketing Manager Marketing Executive Campaigns Campaigns & PR Marcomms Manager Marketing & PR PR & Marketing Marketer Senior Marketing SEO Online Marketing Business to Business Construction Engineering Manufacturing
Energy & Compliance Manager Greenwich 15-Month Fixed Term Contract Circa 60,000 + Bonus + Ex Benefits About the Role We're seeking an experienced Energy & Compliance Manager for a 15-month maternity cover. You'll deliver existing energy-saving initiatives, support carbon reduction goals, and ensure statutory and audit compliance across a large operational site. This hands-on role focuses on delivery, coordination, and stakeholder engagement, working closely with Facilities, Engineering, HSE, and senior leadership. Why Apply? Make a real impact by leading energy and carbon reduction projects. Collaborate with senior and international stakeholders, gaining high visibility. Take ownership of well-defined, fully funded initiatives from day one. Enjoy a broad, varied role spanning energy, compliance, audits, and CAPEX. Benefit from a competitive salary and a supportive, high-performing team. What You'll Be Doing Deliver agreed energy-saving initiatives aligned to carbon reduction targets. Monitor, analyse, and report energy performance using BMS data. Support ISO 50001 implementation and ongoing energy compliance. Calculate and report Scope 1, 2 and 3 emissions. Coordinate audit readiness and statutory compliance activities. Embed energy efficiency into capital and facilities projects. Manage contractor activity, including RAMS and H&S compliance. Provide clear updates and engage stakeholders on the energy agenda. What We're Looking For Essential Degree in engineering, energy, or related discipline Working knowledge of ISO 50001 and Scope 1-3 emissions Experience delivering energy efficiency initiatives and analysing BMS data Strong stakeholder management and cross-functional communication skills Confident preparing reports and presentations (Excel, PowerPoint), including international interfaces Desirable Experience in a manufacturing or industrial environment Commercial building experience also considered Industry 4.0 awareness IOSH or H&S qualification / experience Next Steps If this is you then we'd love to hear from you. Please submit your CV!
Mar 16, 2026
Contractor
Energy & Compliance Manager Greenwich 15-Month Fixed Term Contract Circa 60,000 + Bonus + Ex Benefits About the Role We're seeking an experienced Energy & Compliance Manager for a 15-month maternity cover. You'll deliver existing energy-saving initiatives, support carbon reduction goals, and ensure statutory and audit compliance across a large operational site. This hands-on role focuses on delivery, coordination, and stakeholder engagement, working closely with Facilities, Engineering, HSE, and senior leadership. Why Apply? Make a real impact by leading energy and carbon reduction projects. Collaborate with senior and international stakeholders, gaining high visibility. Take ownership of well-defined, fully funded initiatives from day one. Enjoy a broad, varied role spanning energy, compliance, audits, and CAPEX. Benefit from a competitive salary and a supportive, high-performing team. What You'll Be Doing Deliver agreed energy-saving initiatives aligned to carbon reduction targets. Monitor, analyse, and report energy performance using BMS data. Support ISO 50001 implementation and ongoing energy compliance. Calculate and report Scope 1, 2 and 3 emissions. Coordinate audit readiness and statutory compliance activities. Embed energy efficiency into capital and facilities projects. Manage contractor activity, including RAMS and H&S compliance. Provide clear updates and engage stakeholders on the energy agenda. What We're Looking For Essential Degree in engineering, energy, or related discipline Working knowledge of ISO 50001 and Scope 1-3 emissions Experience delivering energy efficiency initiatives and analysing BMS data Strong stakeholder management and cross-functional communication skills Confident preparing reports and presentations (Excel, PowerPoint), including international interfaces Desirable Experience in a manufacturing or industrial environment Commercial building experience also considered Industry 4.0 awareness IOSH or H&S qualification / experience Next Steps If this is you then we'd love to hear from you. Please submit your CV!
Salary: £62,651 per annum Contract Type: Fixed Term Contract Maternity Cover (up to 12 months) Closing date: 12 April 2026 at 11pm Interview date: 4 15 May 2026 About CARE CARE International is a global humanitarian organisation leading the fight to end poverty in the world s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects. Why work for CARE International UK? CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women s leadership in crisis, seeking to work more directly with women s rights/women-led organisations. The post-holder will be joining us just as we begin implementing the strategy, and this will be an exciting time to shape new and evolving ways of working with women s rights activists from across the globe. The Advocacy and Influencing team are central to achieving the goals of the strategy by encouraging the UK Government and other UK-based stakeholders to use their power on the world stage to counter the rollback on women s rights. The Head of Advocacy and Influencing is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy. About you You will have significant experience of advocacy and/or public affairs with a track record of driving strategies that achieve measurable policy, attitude or legislative change. You will be a strategic thinker with excellent communication skills in English, and the ability to translate complex issues into plain English. You will have experience of project management and preferably budget management, particularly team or donor-funded project management. You will be media trained and confident speaking to and influencing a range of external senior stakeholders. In past roles, you will have line managed colleagues and may have managed teams, and will know how to work with others, including in coalition with other organisations, to design and deliver advocacy campaigns. You will understand how to motivate your team to deliver against an organizational strategy. Your leadership style will be aligned with CIUK s feminist leadership principles and values. You will have strong understanding of, and preferably experience working on, international development issues, in particular with reference to gender equality. About the role The Head of Advocacy and Influencing is a leadership role with significant responsibility for external analysis and positioning for CIUK - including through regular updates to the board Impact and Transformation Committee. The role is responsible for providing strategic direction for CIUK and CI s advocacy and influencing and leading the team to deliver UK and globally facing advocacy campaigns. The role is responsible for ensuring high quality publications and managing sign off and profile risks as part of CIUK s risk management strategy. The Head of Advocacy and Influencing will also act as a senior external spokesperson for the organization to the media, parliament and public events. The role has significant responsibility for positioning and meeting expectations of donors who fund the team s work. The Head of Advocacy and Influencing is critical for ensuring the CEO and SLT have up-to-date power analysis, political analysis and policy lines for external engagement with high level targets. As the manager and contract holder for the Centenary Action Group campaign and fundraising coordinator and a standing member on the Steering board of the Centenary Action Group, the role also manages CARE UK s role as a convener and ally of the UK women s rights movement in line with our global commitment to shift the power and localization. The role covers four main areas of responsibility: Strategic Leadership & Delivery Play a key role in the delivery of CIUK s new 4-year strategy. Lead cross-organisational teams to deliver high quality policy analysis, advocacy and campaign strategies to UK government, parliamentary and private sector targets. Work with communications to design and deliver integrated campaign plans. External representation and relationship management Build the visibility and reputation of CIUK by building and managing key external relationships in government, parliament, private sector and across the sector, including in coalitions and alliances. Provide strategic advice on political developments, external opportunities, and risks, ensuring timely and well-informed positioning, and prepare the CEO/SLT for high-level external engagements. Serve as a senior spokesperson for CIUK in political, media, and public forums. Work with the CARE confederation to develop advocacy lines and approaches. Thought leadership and Policy Development Provide strategic leadership of the Gates Foundation partnership, delivering against expectations and securing further funding from this and other donors. Ensure a rigorous evidence base for CIUK s policy agenda, both by working with CIUK s team of thematic experts, as well as commissioning and managing research projects where needed. Prepare and approve briefings, position papers, op-eds and other communications in support of CARE UK s influencing goals. Oversee CIUK s strategic role in Centenary Action, including representation on the Steering Group and overall coordination. Team and line management Set and drive the advocacy and influencing team s annual plans and contribution to the organisation s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to the team s work, and for managing the team s budget. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK s equity, diversity and inclusion goals and feminist leadership principles. Right to Work in the UK All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here. Safeguarding CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK. Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Appropriate criminal record checks (including a Bridger check, link here). By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. Equality and Diversity We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
Mar 16, 2026
Full time
Salary: £62,651 per annum Contract Type: Fixed Term Contract Maternity Cover (up to 12 months) Closing date: 12 April 2026 at 11pm Interview date: 4 15 May 2026 About CARE CARE International is a global humanitarian organisation leading the fight to end poverty in the world s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects. Why work for CARE International UK? CARE International UK is currently developing its new 4-year Strategy working within the CARE International Vision 2030, which will launch in July 2026. The strategy will build on our focus on women s leadership in crisis, seeking to work more directly with women s rights/women-led organisations. The post-holder will be joining us just as we begin implementing the strategy, and this will be an exciting time to shape new and evolving ways of working with women s rights activists from across the globe. The Advocacy and Influencing team are central to achieving the goals of the strategy by encouraging the UK Government and other UK-based stakeholders to use their power on the world stage to counter the rollback on women s rights. The Head of Advocacy and Influencing is a key organisational leadership role and will be part of the CIUK Extended Leadership Team working with other heads of team and the senior leadership team to help run the organisation effectively and deliver the 4-year strategy. About you You will have significant experience of advocacy and/or public affairs with a track record of driving strategies that achieve measurable policy, attitude or legislative change. You will be a strategic thinker with excellent communication skills in English, and the ability to translate complex issues into plain English. You will have experience of project management and preferably budget management, particularly team or donor-funded project management. You will be media trained and confident speaking to and influencing a range of external senior stakeholders. In past roles, you will have line managed colleagues and may have managed teams, and will know how to work with others, including in coalition with other organisations, to design and deliver advocacy campaigns. You will understand how to motivate your team to deliver against an organizational strategy. Your leadership style will be aligned with CIUK s feminist leadership principles and values. You will have strong understanding of, and preferably experience working on, international development issues, in particular with reference to gender equality. About the role The Head of Advocacy and Influencing is a leadership role with significant responsibility for external analysis and positioning for CIUK - including through regular updates to the board Impact and Transformation Committee. The role is responsible for providing strategic direction for CIUK and CI s advocacy and influencing and leading the team to deliver UK and globally facing advocacy campaigns. The role is responsible for ensuring high quality publications and managing sign off and profile risks as part of CIUK s risk management strategy. The Head of Advocacy and Influencing will also act as a senior external spokesperson for the organization to the media, parliament and public events. The role has significant responsibility for positioning and meeting expectations of donors who fund the team s work. The Head of Advocacy and Influencing is critical for ensuring the CEO and SLT have up-to-date power analysis, political analysis and policy lines for external engagement with high level targets. As the manager and contract holder for the Centenary Action Group campaign and fundraising coordinator and a standing member on the Steering board of the Centenary Action Group, the role also manages CARE UK s role as a convener and ally of the UK women s rights movement in line with our global commitment to shift the power and localization. The role covers four main areas of responsibility: Strategic Leadership & Delivery Play a key role in the delivery of CIUK s new 4-year strategy. Lead cross-organisational teams to deliver high quality policy analysis, advocacy and campaign strategies to UK government, parliamentary and private sector targets. Work with communications to design and deliver integrated campaign plans. External representation and relationship management Build the visibility and reputation of CIUK by building and managing key external relationships in government, parliament, private sector and across the sector, including in coalitions and alliances. Provide strategic advice on political developments, external opportunities, and risks, ensuring timely and well-informed positioning, and prepare the CEO/SLT for high-level external engagements. Serve as a senior spokesperson for CIUK in political, media, and public forums. Work with the CARE confederation to develop advocacy lines and approaches. Thought leadership and Policy Development Provide strategic leadership of the Gates Foundation partnership, delivering against expectations and securing further funding from this and other donors. Ensure a rigorous evidence base for CIUK s policy agenda, both by working with CIUK s team of thematic experts, as well as commissioning and managing research projects where needed. Prepare and approve briefings, position papers, op-eds and other communications in support of CARE UK s influencing goals. Oversee CIUK s strategic role in Centenary Action, including representation on the Steering Group and overall coordination. Team and line management Set and drive the advocacy and influencing team s annual plans and contribution to the organisation s strategic priorities. Be accountable to delivering on team KPIs and organisational KPIs that link to the team s work, and for managing the team s budget. Play a key role in the leadership of the Programme and Policy department. Provide strong line management to direct reports and demonstrate a strong personal commitment to CIUK s equity, diversity and inclusion goals and feminist leadership principles. Right to Work in the UK All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work. Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here. Safeguarding CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK. Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to: Satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here). In line with this Scheme, we will request information from successful applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Appropriate criminal record checks (including a Bridger check, link here). By submitting an application, the applicant confirms his/her understanding of these recruitment procedures. Equality and Diversity We are committed to Equality and value Diversity. We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to HR. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected. We particularly welcome applications from people of underrepresented backgrounds, including those from Black, Asian and other ethnic minority communities, and individuals who identify as LGBTQ+.
Green Cat Contracting is an Engineering contractor specialising in Balance of Plant contracts for the Renewable Energy and Hydrogen production sectors across the UK. We're growing fast and looking for a Senior Electrical Estimator to join our team in Glasgow. About the Role The Senior Electrical Estimator is responsible for leading the estimating and tendering process for electrical renewable projects ranging from small works to complex projects. Duties include reviewing drawings, quantifying materials, labour, and plant, and preparing commercially robust submissions. This includes overseeing subcontractor engagement, cost analysis, and risk assessment, client requirements, and electrical installation regulations. The role also supports project delivery through variation pricing, client meetings, and coordination with project managers, ensuring accurate records, effective resource planning, and strong communication. Key Responsibilities Manage procurement of electrical components and build strong supplier relationships. Ensure each tender is completed consistently and accurately reflecting project requirements Produce accurate take off / measures of tenders and subsequent inputting into estimating software to ensure that the project costs are fully understood Liaise with the civils and mechanical bid teams to ensure cohesive overall tender packages Liaise with the design team to ensure employers requirements are fully covered Ensure compliance with relevant standards and regulations. What We're Looking For Degree in Electrical Engineering or significant relevant industry experience. Proven electrical estimating background for both LV and HV systems up to 33kV Established industry and supplier contacts Good understanding of electrical design and equipment specification Ability to manage multiple projects and suppliers simultaneously Clear communicator with a practical, solution-focused mindset Willingness to travel to sites and supplier locations throughout the UK Full UK driving licence Authorised to work unrestricted within the UK Why Join Us? Green Cat Contracting is a dynamic and ambitious company with a strong track record in renewable energy. You'll be part of a collaborative team with opportunities to shape projects and grow your career. We support professional development and offer exposure to all aspects of project delivery. As well as being supported and encouraged to develop your career here at Green Cat Contracting Ltd, we also offer the following: Competitive Salary 25 days Annual Leave plus 8 Public Holidays Royal London Pension Private Healthcare Professional Development support How to Apply Send your CV and a short cover letter to Learn more at Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Private medical insurance Sick pay Work authorisation: United Kingdom (required) Location: Glasgow G2 5UB (required) Work Location: In person
Mar 16, 2026
Full time
Green Cat Contracting is an Engineering contractor specialising in Balance of Plant contracts for the Renewable Energy and Hydrogen production sectors across the UK. We're growing fast and looking for a Senior Electrical Estimator to join our team in Glasgow. About the Role The Senior Electrical Estimator is responsible for leading the estimating and tendering process for electrical renewable projects ranging from small works to complex projects. Duties include reviewing drawings, quantifying materials, labour, and plant, and preparing commercially robust submissions. This includes overseeing subcontractor engagement, cost analysis, and risk assessment, client requirements, and electrical installation regulations. The role also supports project delivery through variation pricing, client meetings, and coordination with project managers, ensuring accurate records, effective resource planning, and strong communication. Key Responsibilities Manage procurement of electrical components and build strong supplier relationships. Ensure each tender is completed consistently and accurately reflecting project requirements Produce accurate take off / measures of tenders and subsequent inputting into estimating software to ensure that the project costs are fully understood Liaise with the civils and mechanical bid teams to ensure cohesive overall tender packages Liaise with the design team to ensure employers requirements are fully covered Ensure compliance with relevant standards and regulations. What We're Looking For Degree in Electrical Engineering or significant relevant industry experience. Proven electrical estimating background for both LV and HV systems up to 33kV Established industry and supplier contacts Good understanding of electrical design and equipment specification Ability to manage multiple projects and suppliers simultaneously Clear communicator with a practical, solution-focused mindset Willingness to travel to sites and supplier locations throughout the UK Full UK driving licence Authorised to work unrestricted within the UK Why Join Us? Green Cat Contracting is a dynamic and ambitious company with a strong track record in renewable energy. You'll be part of a collaborative team with opportunities to shape projects and grow your career. We support professional development and offer exposure to all aspects of project delivery. As well as being supported and encouraged to develop your career here at Green Cat Contracting Ltd, we also offer the following: Competitive Salary 25 days Annual Leave plus 8 Public Holidays Royal London Pension Private Healthcare Professional Development support How to Apply Send your CV and a short cover letter to Learn more at Job Types: Full-time, Permanent Pay: From £40,000.00 per year Benefits: Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Private medical insurance Sick pay Work authorisation: United Kingdom (required) Location: Glasgow G2 5UB (required) Work Location: In person
Senior FP&A Accountant - ACCA, CIMA, ACA Qualified / Qualified by Experience / Blackburn - Lancashire / Contract Role 18 Months / Excellent Career Opportunity / Growing International Organisation / Salary £60,000 - £70,000 + Benefits Senior FP&A Accountant Benefits: Salary £60,000 - £70,000 DOE Free Parking Hybrid Working 2 Days Office Permanent Opportunity Excellent Working Environment NC Associates are working exclusively with a forward thinking and growing organisation based in Blackburn to help recruit a Senior FP&A Accountant on a contract basis for 18 Months to cover maternity leave. As a Senior FP&A Accountant you will provide financial support directly to the business, controlling and delivering budgets and forecasting, commentary on monthly results, and supporting the pricing of new work. This role reports directly into the Senior Finance Manager and has lots of commercial exposure working closely with the senior leadership team. Senior FP&A Accountant Duties Produce budget/forecast templates in excel, ensuring that historical data is accurate and reconciled to the systems Liaise with Operational teams across the business to ensure templates, deliverables and deadlines are understood and deal with any queries regarding budget/forecast completion Consolidate more than 20 Excel forecast templates using a specialised data consolidation tool that streamlines and automates the process of combining multiple data sources. Carry out checks to ensure the integrity of the data and verify that all submissions are both complete and accurate. Produce variance analysis vs. previous forecasts to understand changes in revenue and profitability Produce management information to aid Director level reviews of budgets and forecast. This will involve not only presenting standard management information but also delivering targeted analysis and communicating key messages to information but decision-making at Director level. Conduct in-depth analysis on specific topics relevant to the business at that time. Lead the submission of forecast and budget outputs to Group, using EPM consolidation tool, and act as point of contact for Group queries Support the ongoing management of annual leave, as a key business driver of revenue / profitability Support the ongoing management of annual leave, as a key business driver of revenue and profitability. Take ownership of developing and maintaining comprehensive annual leave dashboards, providing clear visibility of absence projections across the business. Collaborate closely with Operations stakeholders to ensure they are equipped with the necessary tools and guidance to accurately forecast staff absence, and understand its impact on labour hour availability, revenue, and profitability. Produce information and analysis for Group relating to revenue and profit per customer and per sector Propose sales order and cash targets for the coming year, reviewing and agreeing with relevant stakeholders. Monitor progress through the year to ensure these are achieved. Create, reconcile, and manage a detailed cash receipts forecast for each bottom-up forecasting round and annual budget cycle. Support the Senior Cost Controller in the planning, consolidation, analysis and presentation of overheads forecasts and budgets. To be successful in your application for this role you MUST have the following experience Qualifications: ACCA/CIMA Qualified (or equivalent) or qualified by experience Experience of financial planning and reporting required; ideally 5 - 10 years. Experience of computerised accounting systems necessary; knowledge of IFS will be valuable but is not essential Strong Microsoft Excel skills and experience in data manipulation You must be eligible to work in UK. Softer Skills: Capable of explaining complex financial information simply and effectively to audiences without a finance background. Demonstrates a commitment to continuous improvement, seeking out root causes of problems or inefficiencies and implementing change. Strong logical thinking and problem-solving abilities. Successfully meets deadlines both independently and when collaborating with a team. Exceptional attention to detail and outstanding organisational skills, including managing scenarios and various budget versions. Able to perform well under pressure and handle multiple priorities. What's on Offer? This is a excellent opportunity to work for a growing organisation which will give you lots of commercial exposure as well as as offering a clear opportunity to build on your experience, they also offer a market leading salary and benefits package with possibilities of another opportunity within the group after the maternity cover is finished. Please contact me for a confidential chat or email or call 01 We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
Mar 15, 2026
Contractor
Senior FP&A Accountant - ACCA, CIMA, ACA Qualified / Qualified by Experience / Blackburn - Lancashire / Contract Role 18 Months / Excellent Career Opportunity / Growing International Organisation / Salary £60,000 - £70,000 + Benefits Senior FP&A Accountant Benefits: Salary £60,000 - £70,000 DOE Free Parking Hybrid Working 2 Days Office Permanent Opportunity Excellent Working Environment NC Associates are working exclusively with a forward thinking and growing organisation based in Blackburn to help recruit a Senior FP&A Accountant on a contract basis for 18 Months to cover maternity leave. As a Senior FP&A Accountant you will provide financial support directly to the business, controlling and delivering budgets and forecasting, commentary on monthly results, and supporting the pricing of new work. This role reports directly into the Senior Finance Manager and has lots of commercial exposure working closely with the senior leadership team. Senior FP&A Accountant Duties Produce budget/forecast templates in excel, ensuring that historical data is accurate and reconciled to the systems Liaise with Operational teams across the business to ensure templates, deliverables and deadlines are understood and deal with any queries regarding budget/forecast completion Consolidate more than 20 Excel forecast templates using a specialised data consolidation tool that streamlines and automates the process of combining multiple data sources. Carry out checks to ensure the integrity of the data and verify that all submissions are both complete and accurate. Produce variance analysis vs. previous forecasts to understand changes in revenue and profitability Produce management information to aid Director level reviews of budgets and forecast. This will involve not only presenting standard management information but also delivering targeted analysis and communicating key messages to information but decision-making at Director level. Conduct in-depth analysis on specific topics relevant to the business at that time. Lead the submission of forecast and budget outputs to Group, using EPM consolidation tool, and act as point of contact for Group queries Support the ongoing management of annual leave, as a key business driver of revenue / profitability Support the ongoing management of annual leave, as a key business driver of revenue and profitability. Take ownership of developing and maintaining comprehensive annual leave dashboards, providing clear visibility of absence projections across the business. Collaborate closely with Operations stakeholders to ensure they are equipped with the necessary tools and guidance to accurately forecast staff absence, and understand its impact on labour hour availability, revenue, and profitability. Produce information and analysis for Group relating to revenue and profit per customer and per sector Propose sales order and cash targets for the coming year, reviewing and agreeing with relevant stakeholders. Monitor progress through the year to ensure these are achieved. Create, reconcile, and manage a detailed cash receipts forecast for each bottom-up forecasting round and annual budget cycle. Support the Senior Cost Controller in the planning, consolidation, analysis and presentation of overheads forecasts and budgets. To be successful in your application for this role you MUST have the following experience Qualifications: ACCA/CIMA Qualified (or equivalent) or qualified by experience Experience of financial planning and reporting required; ideally 5 - 10 years. Experience of computerised accounting systems necessary; knowledge of IFS will be valuable but is not essential Strong Microsoft Excel skills and experience in data manipulation You must be eligible to work in UK. Softer Skills: Capable of explaining complex financial information simply and effectively to audiences without a finance background. Demonstrates a commitment to continuous improvement, seeking out root causes of problems or inefficiencies and implementing change. Strong logical thinking and problem-solving abilities. Successfully meets deadlines both independently and when collaborating with a team. Exceptional attention to detail and outstanding organisational skills, including managing scenarios and various budget versions. Able to perform well under pressure and handle multiple priorities. What's on Offer? This is a excellent opportunity to work for a growing organisation which will give you lots of commercial exposure as well as as offering a clear opportunity to build on your experience, they also offer a market leading salary and benefits package with possibilities of another opportunity within the group after the maternity cover is finished. Please contact me for a confidential chat or email or call 01 We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
Pinewood.AI is looking for an Associate Product Manager to join our Product Team, focusing on our Accounting, Taxation, and Payments products. This is an exciting opportunity for someone with a strong grounding in accounting and regulatory concepts who is keen to grow their product management career within a high-performing SaaS product environment. You'll work closely with experienced Product Managers and cross-functional teams to define, shape, and deliver product enhancements that drive real value for our customers. Supporting the development and optimisation of compliant, secure, and intuitive accounting and payment solutions, you'll help translate complex financial, taxation, and regulatory requirements into clear, actionable product outcomes. You'll contribute to roadmap development, own defined customer problem areas, and help ensure features are delivered with measurable impact. This is a hands on role spanning the full product lifecycle, from discovery and research through to delivery, release, and value tracking. You'll collaborate closely with Architects, Developers, Project Delivery Managers, Finance, Compliance, and Account Managers, with occasional travel to meet customers and partners in the UK and internationally. Key Responsibilities Support the definition and execution of product strategy for accounting, taxation, and payment solutions within the Pinewood.AI platform. Collaborate closely with Product Managers to shape product enhancements aligned with business goals, customer needs, and regulatory requirements. Own and develop expertise in defined problem spaces and user segments, particularly within financial and accounting workflows. Translate customer feedback, market insight, and regulatory change into clear user stories, acceptance criteria, and product requirements. Conduct user interviews, surveys, and research to validate problems, identify gaps, and inform product decisions. Contribute to roadmap development and backlog prioritisation, defining clear outcomes and success measures. Use financial data, product metrics, customer feedback, and KPIs to support prioritisation and data driven decision making. Work with engineering, finance, operations, and compliance teams to ensure smooth delivery while balancing speed, quality, and risk. Ensure products align with accounting principles, tax regulations, and payment security standards across relevant markets. Support audits, risk management activities, and regulatory reviews in collaboration with legal and compliance teams. Help manage the full product lifecycle, from discovery and design through to release and value measurement. Support communication of product progress, delivery plans, and feature benefits across the business and with external partners. Drive continuous improvement by incorporating insight from users, stakeholders, and live product performance. Requirements Background in taxation, accounting, finance, or a related field, with a strong understanding of core accounting and regulatory concepts. Experience working as a Product Owner, Business Analyst, Associate Product Manager, or in a similar role within a SaaS or software delivery environment. Experience working on financial, accounting, taxation, or payment related products. Strong understanding of accounting systems and professional user workflows. Proven experience reviewing legislation, tax rules, accounting standards, or regulatory guidance and translating these into practical requirements. Familiarity with Agile delivery methods and tools such as Scrum, Jira, or similar. Strong analytical and problem solving skills, with high attention to detail. Excellent communication skills, with the ability to simplify complex financial and regulatory content for both technical and non technical audiences. Knowledge of payment gateways, multi currency taxation or transaction handling, and ledger systems. Understanding of compliance frameworks such as PCI DSS, IFRS, GAAP, or SOX. Experience working with financial data analysis, reporting, and performance metrics. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Free onsite gym (Birmingham) Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards Why Join Us? At Pinewood.AI, you'll be part of a collaborative and supportive product team building software that automotive retailers rely on every day. You'll work alongside experienced Product Managers, gaining hands on exposure to modern product discovery, delivery, and decision making practices. This role offers the opportunity to develop deep expertise in complex financial and regulatory domains while building a strong foundation in product management. As Pinewood.AI continues to grow, you'll have a clear pathway to expand your skills, responsibilities, and impact within a growing, innovative technology business. About Us Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud based secure end to end ecosystem unlocks the value of every customer. Our vision is to be the full service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.
Mar 15, 2026
Full time
Pinewood.AI is looking for an Associate Product Manager to join our Product Team, focusing on our Accounting, Taxation, and Payments products. This is an exciting opportunity for someone with a strong grounding in accounting and regulatory concepts who is keen to grow their product management career within a high-performing SaaS product environment. You'll work closely with experienced Product Managers and cross-functional teams to define, shape, and deliver product enhancements that drive real value for our customers. Supporting the development and optimisation of compliant, secure, and intuitive accounting and payment solutions, you'll help translate complex financial, taxation, and regulatory requirements into clear, actionable product outcomes. You'll contribute to roadmap development, own defined customer problem areas, and help ensure features are delivered with measurable impact. This is a hands on role spanning the full product lifecycle, from discovery and research through to delivery, release, and value tracking. You'll collaborate closely with Architects, Developers, Project Delivery Managers, Finance, Compliance, and Account Managers, with occasional travel to meet customers and partners in the UK and internationally. Key Responsibilities Support the definition and execution of product strategy for accounting, taxation, and payment solutions within the Pinewood.AI platform. Collaborate closely with Product Managers to shape product enhancements aligned with business goals, customer needs, and regulatory requirements. Own and develop expertise in defined problem spaces and user segments, particularly within financial and accounting workflows. Translate customer feedback, market insight, and regulatory change into clear user stories, acceptance criteria, and product requirements. Conduct user interviews, surveys, and research to validate problems, identify gaps, and inform product decisions. Contribute to roadmap development and backlog prioritisation, defining clear outcomes and success measures. Use financial data, product metrics, customer feedback, and KPIs to support prioritisation and data driven decision making. Work with engineering, finance, operations, and compliance teams to ensure smooth delivery while balancing speed, quality, and risk. Ensure products align with accounting principles, tax regulations, and payment security standards across relevant markets. Support audits, risk management activities, and regulatory reviews in collaboration with legal and compliance teams. Help manage the full product lifecycle, from discovery and design through to release and value measurement. Support communication of product progress, delivery plans, and feature benefits across the business and with external partners. Drive continuous improvement by incorporating insight from users, stakeholders, and live product performance. Requirements Background in taxation, accounting, finance, or a related field, with a strong understanding of core accounting and regulatory concepts. Experience working as a Product Owner, Business Analyst, Associate Product Manager, or in a similar role within a SaaS or software delivery environment. Experience working on financial, accounting, taxation, or payment related products. Strong understanding of accounting systems and professional user workflows. Proven experience reviewing legislation, tax rules, accounting standards, or regulatory guidance and translating these into practical requirements. Familiarity with Agile delivery methods and tools such as Scrum, Jira, or similar. Strong analytical and problem solving skills, with high attention to detail. Excellent communication skills, with the ability to simplify complex financial and regulatory content for both technical and non technical audiences. Knowledge of payment gateways, multi currency taxation or transaction handling, and ledger systems. Understanding of compliance frameworks such as PCI DSS, IFRS, GAAP, or SOX. Experience working with financial data analysis, reporting, and performance metrics. Benefits Competitive salary based on experience Bonus scheme Share scheme Hybrid working 25 days holiday plus all UK bank holidays 4x life assurance Enhanced family friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources) Ongoing training & professional development Free onsite gym (Birmingham) Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice Eyecare vouchers - free eye test and contribution towards prescription glasses Regular social events Employee recognition and awards Why Join Us? At Pinewood.AI, you'll be part of a collaborative and supportive product team building software that automotive retailers rely on every day. You'll work alongside experienced Product Managers, gaining hands on exposure to modern product discovery, delivery, and decision making practices. This role offers the opportunity to develop deep expertise in complex financial and regulatory domains while building a strong foundation in product management. As Pinewood.AI continues to grow, you'll have a clear pathway to expand your skills, responsibilities, and impact within a growing, innovative technology business. About Us Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood's cloud based secure end to end ecosystem unlocks the value of every customer. Our vision is to be the full service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mar 15, 2026
Full time
Role Overview The People Experience Co-ordinator will provide high-quality operational and administrative support across the full employee lifecycle within the UBDS group. This role is central to ensuring a professional, well-organised and positive experience for new starters, existing colleagues and leavers. Working closely with the People team and collaborating across the wider business, the postholder will play a key role in maintaining accurate people administration, supporting onboarding, probation and offboarding processes, and proactively mitigating operational and compliance risks. This is a high-trust, people-facing role with access to sensitive personal and business information. It requires a highly organised individual with strong administrative capability, the ability to work accurately at pace in a fast-moving environment, and a proactive, team-oriented approach. Key Responsibilities Pre-boarding and Onboarding Coordinate pre-boarding activity to ensure a seamless and timely onboarding experience. Monitor and complete onboarding checklist alerts within BambooHR, ensuring all actions are accurately recorded. Update BambooHR with required personal and job information following offer acceptance. Launch onboarding workflows and assign relevant task lists. Conduct passport identification and Right to Work (RTW) checks in line with UK legislation. Initiate and monitor pre-employment screening via Experian, flagging discrepancies and uploading final reports to BambooHR. Set up learning accounts (e.g. iHASCO) and raise system access requests (e.g. FreshService, Kantata). Create candidate profiles in Kantata and liaise with IT Operations to ensure equipment readiness. Coordinate with the Security Controller regarding security clearance (SC) processes and transfers where applicable. Liaise with Capability Champions regarding new starter planning and office availability. Issue welcome communications five days prior to start date. Schedule onboarding sessions, introductory meetings with functional leads and project teams, and facilitate effective handover to delivery teams to ensure early productivity. Probation Administration Act as the primary administrative lead for all probation processes across the UBDS group. Ensure probation objectives are captured and recorded in a timely manner, liaising closely with Capability Champions and Functional Leads to confirm clear and measurable goals. Maintain regular contact with employees throughout their probation period to ensure key milestones and review points are scheduled and completed. Work closely with People Coaches and line managers to ensure alignment, documentation and timely decision-making. Coordinate and track probation review meetings, ensuring outcomes (confirmation, extension or termination of probation) are accurately recorded and communicated. Ensure that any probation extensions are formally documented, with revised objectives and review timelines clearly agreed and logged. Proactively monitor probation timelines to mitigate risk and ensure compliance with internal processes and employment obligations. Day One Experience Provide in-person onboarding support, including meet and greet. Distribute laptops and company merchandise. Facilitate office tours and informal introductions. Support initial laptop setup and IT readiness in collaboration with relevant teams. Coordinate onboarding logistics, supporting People team presentations. People Team Operations Manage and monitor the People team inbox, ensuring timely and professional responses. Maintain accurate and organised digital file management within Microsoft Teams and associated platforms. Support asset management processes, including tracking laptops, peripherals and company merchandise. Coordinate room bookings for onboarding and People-led sessions. Support People systems administration where appropriate. Assist with internal communications initiatives, including newsletters and engagement activities. Support ChatGPT audit and quality assurance activities. Document and maintain clear People processes and guidance to ensure consistency and continuity during team absence. Ensure all people administration is accurate, up to date and compliant, proactively identifying and mitigating risks across hiring, onboarding, probation and offboarding processes. Offboarding Action offboarding checklist items following initiation by the People Coach or line manager. Coordinate the return of client and UBDS group assets, confirming receipt and updating relevant stakeholders. Ensure accurate system updates and documentation to support compliant and efficient offboarding. Role Requirements Experience Minimum of two years' experience in an administrative, HR or People team support role. Demonstrable experience working in a fast-paced, dynamic environment requiring accuracy and attention to detail. Experience supporting onboarding, probation and offboarding processes is desirable. Technical Skills Experience using Human Resources Information Systems (HRIS), ideally BambooHR. Familiarity with service management tools (e.g. FreshService) and Microsoft 365 applications, including Outlook and Teams. Understanding of UK Right to Work requirements and pre-employment screening processes. Skills and Competencies Strong administrative capability with excellent attention to detail. Ability to manage multiple priorities and work accurately at pace. Proactive thinker with the confidence to anticipate needs and follow through to completion. Strong written and verbal communication skills. Collaborative approach, working effectively within an established team. High level of discretion and understanding of confidentiality, data protection and compliance obligations. Personal Attributes Professional, approachable and welcoming manner. Reliable and dependable in a high-trust environment. Committed to delivering a consistently high-quality employee experience. A genuine team player who contributes positively to team culture and operational excellence. The People Experience Co-ordinator will play a critical role in shaping day-to-day employee experience across the UBDS group, ensuring operational excellence, robust probation management, compliance and a seamless colleague journey from onboarding through to offboarding. Why people choose to grow their careers at UBDS Group Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development. At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients. This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence. Employee Benefits Training - All team members are offered a number of options in terms of personal development, whether it is technical led, business acumen or methodologies. We want you to grow with us and to help us achieve more Private medical cover for you and your spouse/partner, offered via Vitality Discretionary bonus based on a blend of personal and company performance Holiday - You will receive 25 Days holiday, plus 1 day for Birthday and 1 day for your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society. Equal Opportunities We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Production Manager Burnley 75% nights, 25% Days Night shifts include a 30% shift premium. This presents a unique opportunity for an experienced Production Manager to lead and manage a Production / Manufacturing area, ensuring customer demands and requirements are met by realising the agreed manufacturing plan through the management of all resources and performance levels. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you both in and out of work, including: 37 hour working week over 4.5 days with a 1pm Finish on Fridays (role dependant) 25 days holiday + bank holidays (plus the option to buy an additional 5 days) 10% employer pension contribution (5% employee contribution with the option to increase via salary exchange) Flex-time scheme that allows you to take two half days or one full day off per month 4X life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Excellent training, education, and development schemes Enhanced sickness, maternity, adoption and paternity leave Option to purchase Safran shares with additional free shares from the company Excellent on-site catering facilities providing subsidised hot and cold meals Corporate membership at the Crow Wood Hotel & Spa: Use of fitness suites, classes, pool & sauna, offering 54% discount as a gold member. Wellbeing support through our employee assistance programme: 24/7 mental health support, access to remote GP appointments, medical second options, and physiotherapy Cycle to work scheme, along with a range of flexible benefits chosen by you! Safran Here, we craft excellence together. At Safran, excellence is a journey and we d love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Nacelles : Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Your Role We are looking for passionate individuals to join our Production team as a Production Manager, responsible for the department at our Safran Nacelles site in Burnley! You ll lead and manage a team of circa 40 operators, taking ownership of end-to-end delivery within the department. This is a critical role in our production operations where you ll take a data-driven approach to optimise the activity of the department as we continue to expand our Production operations. We are currently going through a significant period of growth and transformation at our Nacelles facility, so now is an exciting time to join the management team, and play an active role in the future of the department, as we embark on our next stage of development! Key responsibilities include: Ensuring planned KPI's of efficiency and performance are met or exceeded Work with the MEs to introduce and improve standard operating procedures for all production operations Manage the adherence to prescribed procedures to ensure first pass quality meets or exceeds planned goals Ensure standard manufacturing times are achieved and diversions are managed in line with budgetary requirements Utilise SAP & supporting systems to drive decision making, production programmes, and overall quality outcomes for the assemblies production area Track competencies of subordinates and provide leadership and development as required to achieve the objectives Facilitate complete compliance to prescribed QMS, SMS & 5S & special processes Consistently deliver quality products through the continued improvement of processes and systems and by maintaining consistent operator self-inspection, systematic root cause analysis, scrap and rework prevention measures What You ll Bring You ll need to demonstrate strong leadership capabilities, with proven experience of managing a sizeable team within a production or manufacturing environment Excellent data skills with the ability to create & interpret data sets within the production area, leading to strong evidence-based decision making that drives and optimises output Experience of driving continuous improvement projects, and team development within a production/manufacturing environment Desirable: Experience within the Aerospace industry is desirable, but not essential Desirable: Experience with SAP At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don t meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that s crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we ll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs.
Mar 15, 2026
Full time
Production Manager Burnley 75% nights, 25% Days Night shifts include a 30% shift premium. This presents a unique opportunity for an experienced Production Manager to lead and manage a Production / Manufacturing area, ensuring customer demands and requirements are met by realising the agreed manufacturing plan through the management of all resources and performance levels. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you both in and out of work, including: 37 hour working week over 4.5 days with a 1pm Finish on Fridays (role dependant) 25 days holiday + bank holidays (plus the option to buy an additional 5 days) 10% employer pension contribution (5% employee contribution with the option to increase via salary exchange) Flex-time scheme that allows you to take two half days or one full day off per month 4X life insurance benefit as a member of the pension scheme Non-contributory BUPA private medical insurance plan Excellent training, education, and development schemes Enhanced sickness, maternity, adoption and paternity leave Option to purchase Safran shares with additional free shares from the company Excellent on-site catering facilities providing subsidised hot and cold meals Corporate membership at the Crow Wood Hotel & Spa: Use of fitness suites, classes, pool & sauna, offering 54% discount as a gold member. Wellbeing support through our employee assistance programme: 24/7 mental health support, access to remote GP appointments, medical second options, and physiotherapy Cycle to work scheme, along with a range of flexible benefits chosen by you! Safran Here, we craft excellence together. At Safran, excellence is a journey and we d love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Nacelles : Safran Nacelles is a worldwide leader in aircraft engine nacelles. Our products and services equip all aircraft types; regional, business, short, medium and long-range commercial aircraft. Our expertise covers nacelle design, manufacturing, integration, maintenance and services. We were voted the 28rd best worldwide employer in 2022 by Forbes. Our site in Burnley provides employment to almost 700 people and we are proud to be one of the largest private sector employer in Burnley. Your Role We are looking for passionate individuals to join our Production team as a Production Manager, responsible for the department at our Safran Nacelles site in Burnley! You ll lead and manage a team of circa 40 operators, taking ownership of end-to-end delivery within the department. This is a critical role in our production operations where you ll take a data-driven approach to optimise the activity of the department as we continue to expand our Production operations. We are currently going through a significant period of growth and transformation at our Nacelles facility, so now is an exciting time to join the management team, and play an active role in the future of the department, as we embark on our next stage of development! Key responsibilities include: Ensuring planned KPI's of efficiency and performance are met or exceeded Work with the MEs to introduce and improve standard operating procedures for all production operations Manage the adherence to prescribed procedures to ensure first pass quality meets or exceeds planned goals Ensure standard manufacturing times are achieved and diversions are managed in line with budgetary requirements Utilise SAP & supporting systems to drive decision making, production programmes, and overall quality outcomes for the assemblies production area Track competencies of subordinates and provide leadership and development as required to achieve the objectives Facilitate complete compliance to prescribed QMS, SMS & 5S & special processes Consistently deliver quality products through the continued improvement of processes and systems and by maintaining consistent operator self-inspection, systematic root cause analysis, scrap and rework prevention measures What You ll Bring You ll need to demonstrate strong leadership capabilities, with proven experience of managing a sizeable team within a production or manufacturing environment Excellent data skills with the ability to create & interpret data sets within the production area, leading to strong evidence-based decision making that drives and optimises output Experience of driving continuous improvement projects, and team development within a production/manufacturing environment Desirable: Experience within the Aerospace industry is desirable, but not essential Desirable: Experience with SAP At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don t meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that s crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we ll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs.
Your new company This is an exciting opportunity to join a high-performing, friendly finance team based at a long-established organisation in Oxford. The purpose of the role is to provide maternity cover over the next 12 months, including handover, and so a start date before the end of April is required. Your new role Deliver accurate month-end and year-end accounting, reconciliations and financial reports, ensuring compliance with policies, regulations and audit requirements. Provide clear financial guidance to stakeholders, resolving accounting queries and explaining financial impacts across projects, staffing, procurement and licencing. Build strong working relationships with service and project managers, offering expert advice on costing, pricing, KPIs, budgeting, forecasting and financial performance. Develop a deep understanding of services and projects to identify risks, opportunities, cost drivers and value for money improvements. Produce timely financial reporting and analysis, highlighting variances, trends, risks and opportunities, and escalating material issues where necessary. Support project lifecycles by reviewing business cases, assessing financial benefits, monitoring delivery, ensuring accurate capital/revenue treatment and challenging financial assumptions where appropriate. Lead the development of short-term and long-term forecasts for both General Ledger and project portfolios, identifying risks and improving planning tools and processes. Maintain pricing models and support the development of pricing structures and policies aligned with departmental objectives. Line manage and develop a Financial Analyst, promoting best practice, collaboration and continuous improvement across the finance team. Oversee accurate delivery of day-to-day transactional work and contribute to wider finance initiatives, system testing and process improvements. Provide financial input into HR business cases, participate in PDR processes and undertake training as required. Respond promptly to issues, provide ad-hoc financial information when needed, and carry out additional duties appropriate to the role. What you'll need to succeed Fully qualified accountant (CIMA/ACCA) with experience in large, complex finance environments. Strong track record in management accounting, planning, pricing, reporting and business partnering. Excellent analytical capability with a consistent focus on accuracy and high quality output. Skilled at translating financial information, processes and terminology for non-financial audiences. Proven ability to build effective, trusted relationships with a wide range of stakeholders. Highly organised and able to coordinate multiple priorities while consistently meeting deadlines. Strong technical skills, including advanced Excel (pivot tables, complex formulas) and a good understanding of financial systems. Experience with Power BI is an advantage. What you'll get in return £53,000-£58,000 salary Generous public sector pension 30 days annual leave + bank holidays Extensive array of benefits encompassing discounts, family benefits, welfare, access to gyms and much more Flexible working policy What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 14, 2026
Full time
Your new company This is an exciting opportunity to join a high-performing, friendly finance team based at a long-established organisation in Oxford. The purpose of the role is to provide maternity cover over the next 12 months, including handover, and so a start date before the end of April is required. Your new role Deliver accurate month-end and year-end accounting, reconciliations and financial reports, ensuring compliance with policies, regulations and audit requirements. Provide clear financial guidance to stakeholders, resolving accounting queries and explaining financial impacts across projects, staffing, procurement and licencing. Build strong working relationships with service and project managers, offering expert advice on costing, pricing, KPIs, budgeting, forecasting and financial performance. Develop a deep understanding of services and projects to identify risks, opportunities, cost drivers and value for money improvements. Produce timely financial reporting and analysis, highlighting variances, trends, risks and opportunities, and escalating material issues where necessary. Support project lifecycles by reviewing business cases, assessing financial benefits, monitoring delivery, ensuring accurate capital/revenue treatment and challenging financial assumptions where appropriate. Lead the development of short-term and long-term forecasts for both General Ledger and project portfolios, identifying risks and improving planning tools and processes. Maintain pricing models and support the development of pricing structures and policies aligned with departmental objectives. Line manage and develop a Financial Analyst, promoting best practice, collaboration and continuous improvement across the finance team. Oversee accurate delivery of day-to-day transactional work and contribute to wider finance initiatives, system testing and process improvements. Provide financial input into HR business cases, participate in PDR processes and undertake training as required. Respond promptly to issues, provide ad-hoc financial information when needed, and carry out additional duties appropriate to the role. What you'll need to succeed Fully qualified accountant (CIMA/ACCA) with experience in large, complex finance environments. Strong track record in management accounting, planning, pricing, reporting and business partnering. Excellent analytical capability with a consistent focus on accuracy and high quality output. Skilled at translating financial information, processes and terminology for non-financial audiences. Proven ability to build effective, trusted relationships with a wide range of stakeholders. Highly organised and able to coordinate multiple priorities while consistently meeting deadlines. Strong technical skills, including advanced Excel (pivot tables, complex formulas) and a good understanding of financial systems. Experience with Power BI is an advantage. What you'll get in return £53,000-£58,000 salary Generous public sector pension 30 days annual leave + bank holidays Extensive array of benefits encompassing discounts, family benefits, welfare, access to gyms and much more Flexible working policy What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Advance Systems International
Birmingham, Staffordshire
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
You are here: Home / News / News / RNRMC - Individual Giving Lead We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving 'Support the serving' campaign along with line management of the Individual Giving Fundraiser. About the RNRMC RNRMC is the Navy's principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. Experience and Background You will have a minimum of two years' experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications. You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes. Hours of Work Hours of work are 35 hours per week, 09:00 - 17:00 Monday to Friday. We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience. Free on-site parking Cycle to Work Scheme Free Access to HMS Excellent Fitness Centre Employee Assistance Programme to give you confidential support 24 hours a day Life Assurance (after one year's qualifying service) Private Healthcare Scheme (after one year's qualifying period) A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) Enhanced Maternity Leave Package (after 2 year's qualifying period) Closing Date: 12 noon, Thursday 22 January 2026 Interview Date: w/c 26January 2026 Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Review prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams. Pre-appointment Checks The successful candidate will be asked to provide evidence they are eligible to work in the UK and undergo a DBS Check and additional security checks as required. How to Apply If you are interested and wish to apply, please forward your CV and cover letter to , detailing your relevant experience and identifying why you would be a good fit for the role. Shortlisted candidates may be asked to complete an RNRMC Application Form prior to interview. Job related enquiries for the Recruiting Manager can be forwarded via Dawn Ingram via email to: If you require assistance on this recruitment process, please contact HR by e mail to: In light of recent events in Afghanistan, please find information and support resources here
Mar 14, 2026
Full time
You are here: Home / News / News / RNRMC - Individual Giving Lead We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving 'Support the serving' campaign along with line management of the Individual Giving Fundraiser. About the RNRMC RNRMC is the Navy's principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. Experience and Background You will have a minimum of two years' experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications. You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes. Hours of Work Hours of work are 35 hours per week, 09:00 - 17:00 Monday to Friday. We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience. Free on-site parking Cycle to Work Scheme Free Access to HMS Excellent Fitness Centre Employee Assistance Programme to give you confidential support 24 hours a day Life Assurance (after one year's qualifying service) Private Healthcare Scheme (after one year's qualifying period) A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) Enhanced Maternity Leave Package (after 2 year's qualifying period) Closing Date: 12 noon, Thursday 22 January 2026 Interview Date: w/c 26January 2026 Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Review prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams. Pre-appointment Checks The successful candidate will be asked to provide evidence they are eligible to work in the UK and undergo a DBS Check and additional security checks as required. How to Apply If you are interested and wish to apply, please forward your CV and cover letter to , detailing your relevant experience and identifying why you would be a good fit for the role. Shortlisted candidates may be asked to complete an RNRMC Application Form prior to interview. Job related enquiries for the Recruiting Manager can be forwarded via Dawn Ingram via email to: If you require assistance on this recruitment process, please contact HR by e mail to: In light of recent events in Afghanistan, please find information and support resources here
We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030. Skills and Responsibilities To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include: Prospect Research: Identify and develop a pipeline of opportunities from grant-giving trusts and foundations. Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities. Review trusts and foundations funding criteria to grow the prospect pipeline. Develop a thorough understanding of our work and future developments to identify new funding opportunities. Submitting grant applications: Create compelling and persuasive funding appeals. Complete grant application forms and follow application processes as required. Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions. Leadership & Relationship Management: Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development. Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated. Ensure funders are thanked promptly and that grant terms and conditions are applied. Provide progress reports and manage all formal reporting requirements on time. Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment. Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity. Implement the High Value Donor Stewardship Plan. Take a proactive role in developing assets such as appeals and cultivation events. Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact. Administration and Reporting: Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations. Budget management, cost control forecasting and taking corrective action to achieve budgets. Use the CRM database to manage task actions , prioritise and evaluate opportunities, and record funder interactions. Manage and develop a portfolio of high value relationships. Liaise with colleagues to ensure grant applications are coordinated across the organisation. Terms and Conditions PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION To apply, scroll down this page and click apply now . For more information and a copy of the candidate briefing pack please click here Interview date : 1st stage w/c 6th April and 2nd stage w/c 20 April Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Mar 14, 2026
Full time
We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030. Skills and Responsibilities To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include: Prospect Research: Identify and develop a pipeline of opportunities from grant-giving trusts and foundations. Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities. Review trusts and foundations funding criteria to grow the prospect pipeline. Develop a thorough understanding of our work and future developments to identify new funding opportunities. Submitting grant applications: Create compelling and persuasive funding appeals. Complete grant application forms and follow application processes as required. Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions. Leadership & Relationship Management: Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development. Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated. Ensure funders are thanked promptly and that grant terms and conditions are applied. Provide progress reports and manage all formal reporting requirements on time. Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment. Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity. Implement the High Value Donor Stewardship Plan. Take a proactive role in developing assets such as appeals and cultivation events. Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact. Administration and Reporting: Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations. Budget management, cost control forecasting and taking corrective action to achieve budgets. Use the CRM database to manage task actions , prioritise and evaluate opportunities, and record funder interactions. Manage and develop a portfolio of high value relationships. Liaise with colleagues to ensure grant applications are coordinated across the organisation. Terms and Conditions PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION To apply, scroll down this page and click apply now . For more information and a copy of the candidate briefing pack please click here Interview date : 1st stage w/c 6th April and 2nd stage w/c 20 April Staff benefits include free staff parking, and more read more below About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
We're looking for a talented HR Business Partner to join our People & Culture team at Butcombe. This is a fantastic opportunity to step into a high impact role supporting our operational leaders while shaping how we attract, develop, and grow great talent across the Group. This role is a 12-month fixed term maternity cover. Overview This role is an HR Business Partner supporting managers with practical, hands on people advice while leading the development, progression, and acquisition of talent across the business. You'll be ensuring our people have clear pathways to grow, thrive, and succeed, embedding a culture of continuous learning, values led leadership, and inclusive opportunity. The HRBP will strengthen succession planning, support recruitment for critical roles, and build strong internal and external talent pipelines that support the long term success of Butcombe. What you'll be doing As an HR Business Partner with a strong focus on talent, you'll provide hands on, practical HR support across the full employee lifecycle. You'll build trusted relationships, helping managers make confident people decisions while ensuring high standards and consistency in people management. You'll lead succession planning, identify and develop high potential employees, and work with leaders to create clear development pathways that support internal progression. The role manages our Talent Acquisition team to plan recruitment, build strong talent pipelines, and support the hiring of critical roles across the business. Alongside this, you'll ensure a high quality onboarding experience that helps new employees integrate quickly and succeed in their roles, champion inclusive talent practices, using data and insight to improve representation, strengthen workforce planning, and continuously enhance how we attract, develop, and retain great people across the business. Skills & Experience Experience working as an HR Business Partner or in a senior HR role supporting operational leaders. Strong experience in talent management, succession planning, and internal progression. Experience supporting recruitment for key roles and working closely with talent acquisition teams. Ability to build trusted relationships with managers while providing confident challenge and guidance. Skilled in identifying and developing high potential talent. Experience designing or supporting effective selection and assessment processes. Strong organisational and prioritisation skills with the ability to manage multiple priorities at pace. Data driven approach to workforce planning and talent decisions. Practical, hands on approach with the ability to balance strategic thinking and operational delivery. You will bring Butcombe's values to life across our teams, embodying them through care, kindness, high standards, and visible leadership. What's in it for you 30% discount across Butcombe Pubs & Inns, enjoy great food, drink and stays across our beautiful locations. Benefits Bar access with discounts and cashback with major retailers, holidays, groceries and loads more. Holiday purchase scheme, allowing you to buy additional annual leave for extra flexibility. Career development and learning opportunities with access to our industry leading training and development program to support your growth. Employee wellbeing support including access to our Employee Assistance Program through the Burnt Chef Project for mental health support, financial wellbeing support, and just having someone to reach out to. Loads of awards and reward opportunities which recognise and celebrate the contribution our people make. Team celebrations and events, we love bringing people together and celebrating success. Working for an award winning hospitality business recognised for its culture and people. Compensation: To be discussed
Mar 14, 2026
Full time
We're looking for a talented HR Business Partner to join our People & Culture team at Butcombe. This is a fantastic opportunity to step into a high impact role supporting our operational leaders while shaping how we attract, develop, and grow great talent across the Group. This role is a 12-month fixed term maternity cover. Overview This role is an HR Business Partner supporting managers with practical, hands on people advice while leading the development, progression, and acquisition of talent across the business. You'll be ensuring our people have clear pathways to grow, thrive, and succeed, embedding a culture of continuous learning, values led leadership, and inclusive opportunity. The HRBP will strengthen succession planning, support recruitment for critical roles, and build strong internal and external talent pipelines that support the long term success of Butcombe. What you'll be doing As an HR Business Partner with a strong focus on talent, you'll provide hands on, practical HR support across the full employee lifecycle. You'll build trusted relationships, helping managers make confident people decisions while ensuring high standards and consistency in people management. You'll lead succession planning, identify and develop high potential employees, and work with leaders to create clear development pathways that support internal progression. The role manages our Talent Acquisition team to plan recruitment, build strong talent pipelines, and support the hiring of critical roles across the business. Alongside this, you'll ensure a high quality onboarding experience that helps new employees integrate quickly and succeed in their roles, champion inclusive talent practices, using data and insight to improve representation, strengthen workforce planning, and continuously enhance how we attract, develop, and retain great people across the business. Skills & Experience Experience working as an HR Business Partner or in a senior HR role supporting operational leaders. Strong experience in talent management, succession planning, and internal progression. Experience supporting recruitment for key roles and working closely with talent acquisition teams. Ability to build trusted relationships with managers while providing confident challenge and guidance. Skilled in identifying and developing high potential talent. Experience designing or supporting effective selection and assessment processes. Strong organisational and prioritisation skills with the ability to manage multiple priorities at pace. Data driven approach to workforce planning and talent decisions. Practical, hands on approach with the ability to balance strategic thinking and operational delivery. You will bring Butcombe's values to life across our teams, embodying them through care, kindness, high standards, and visible leadership. What's in it for you 30% discount across Butcombe Pubs & Inns, enjoy great food, drink and stays across our beautiful locations. Benefits Bar access with discounts and cashback with major retailers, holidays, groceries and loads more. Holiday purchase scheme, allowing you to buy additional annual leave for extra flexibility. Career development and learning opportunities with access to our industry leading training and development program to support your growth. Employee wellbeing support including access to our Employee Assistance Program through the Burnt Chef Project for mental health support, financial wellbeing support, and just having someone to reach out to. Loads of awards and reward opportunities which recognise and celebrate the contribution our people make. Team celebrations and events, we love bringing people together and celebrating success. Working for an award winning hospitality business recognised for its culture and people. Compensation: To be discussed
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Mar 14, 2026
Full time
Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Mar 14, 2026
Full time
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Mar 13, 2026
Full time
We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Milk flows through everything at Müller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Motorola Solutions values your privacy .Customer Success Manager page is loaded Customer Success Managerlocations: UK London Area OFFSITEtime type: Full timeposted on: Posted Todayjob requisition id: R61103 Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Motorola Solutions Enterprise Software Customer Success Team empowers our customers to identify and unleash the full power of their Enterprise Software products and services. Webuild strong relationships with organizations and key work partners by actively engaging to uncover and understand their most urgent needs and highest priority activities. We arecommitted to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter. Job DescriptionIn this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximize product adoption, usage and satisfaction as well as ensure customers are receiving their support entitlements according to their contract.The ideal candidate will be responsible for building strong, long-lasting relationships with our Enterprise clients, ensuring they achieve maximum value from our software solutions, and driving retention, expansion, and advocacy in coordination with account managers (sales).Customer Success Managers are responsible for partnering with customers to promote their full adoption of enterprise software solutions and services, including growing their ongoing use, value creation and overall satisfaction.Their number one goal is to ensure the customer experience with Motorola Solutions continuously exceeds their expectations and their desired outcomes are clearly documented and understood. Responsibilities: By gaining a deep understanding of who the organization is, what they are trying to achieve both strategically and operationally, Customer Success Managers are able to align Motorola's Enterprise Software to the organization's outcomes. Customer Success Managers grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow-through. They will build relationships with technical, operational and business leadership representatives to document organization goals, product use-cases and outcomes. Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Provide both proactive and reactive advocacy for clients, acting as the quarterback with internal resources to quickly resolve any client issues. Customer Retention - Develop and implement strategies to minimize client churn. Customer Success Managers will utilize their demonstrated ability to translate knowledge of public safety best practices into credible recommendations that help influence the decision-making process for key organization contacts. Customer Success Managers drive adoption, outcomes and annual recurring revenue and identify opportunities for account renewal and expansion. Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barriers and challenges that keep customers from achieving their outcomes. Basic Requirements Key Characteristics: Work proactively with customers in their assigned book of business. Follow Day in the Life guidelines, meet documented quarterly and yearly individual and team goals. Manager for customers internally with key work partners (deployment, sales, support, product). Adaptability and Flexibility: Ability to adjust to new situations and continue working at a high level. Technical Aptitude: Demonstrated ability to understand the basic premise of the technology utilized in the solutions used by our customers. Communication: Ability to communicate clearly and effectively with customers, peers and managers. Time Management: Demonstrated ability to prioritize and manage time for customer workload and work-life balance. Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role. Data-Driven: Proficiency in analyzing usage data and health scores to inform success strategies. Strategic Thinker: Ability to understand complex business challenges and map them to our software solutions. Produce customer action plans, project documentation, track all client interaction. Energetic, kind, self-driven person, committed to deeply understanding customer pain-points, managing expectations, and serving as their trusted partner on behalf of Motorola Solutions. Basic Requirements 4+ years experience in one of the following: customer advocacy, sales, engineering, or project management. Experience with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero). Must be able to obtain background clearance as required by customers. Familiar with (or proven aptitude for understanding similar software) the Noggin enterprise software. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
Mar 13, 2026
Full time
Motorola Solutions values your privacy .Customer Success Manager page is loaded Customer Success Managerlocations: UK London Area OFFSITEtime type: Full timeposted on: Posted Todayjob requisition id: R61103 Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The Motorola Solutions Enterprise Software Customer Success Team empowers our customers to identify and unleash the full power of their Enterprise Software products and services. Webuild strong relationships with organizations and key work partners by actively engaging to uncover and understand their most urgent needs and highest priority activities. We arecommitted to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter. Job DescriptionIn this full-time role, you will serve as a Customer Success Manager who works with new and existing enterprise customers to maximize product adoption, usage and satisfaction as well as ensure customers are receiving their support entitlements according to their contract.The ideal candidate will be responsible for building strong, long-lasting relationships with our Enterprise clients, ensuring they achieve maximum value from our software solutions, and driving retention, expansion, and advocacy in coordination with account managers (sales).Customer Success Managers are responsible for partnering with customers to promote their full adoption of enterprise software solutions and services, including growing their ongoing use, value creation and overall satisfaction.Their number one goal is to ensure the customer experience with Motorola Solutions continuously exceeds their expectations and their desired outcomes are clearly documented and understood. Responsibilities: By gaining a deep understanding of who the organization is, what they are trying to achieve both strategically and operationally, Customer Success Managers are able to align Motorola's Enterprise Software to the organization's outcomes. Customer Success Managers grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow-through. They will build relationships with technical, operational and business leadership representatives to document organization goals, product use-cases and outcomes. Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Provide both proactive and reactive advocacy for clients, acting as the quarterback with internal resources to quickly resolve any client issues. Customer Retention - Develop and implement strategies to minimize client churn. Customer Success Managers will utilize their demonstrated ability to translate knowledge of public safety best practices into credible recommendations that help influence the decision-making process for key organization contacts. Customer Success Managers drive adoption, outcomes and annual recurring revenue and identify opportunities for account renewal and expansion. Customer Success Managers work in coordination with account managers to identify and support expansion sales opportunities within the customer account This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barriers and challenges that keep customers from achieving their outcomes. Basic Requirements Key Characteristics: Work proactively with customers in their assigned book of business. Follow Day in the Life guidelines, meet documented quarterly and yearly individual and team goals. Manager for customers internally with key work partners (deployment, sales, support, product). Adaptability and Flexibility: Ability to adjust to new situations and continue working at a high level. Technical Aptitude: Demonstrated ability to understand the basic premise of the technology utilized in the solutions used by our customers. Communication: Ability to communicate clearly and effectively with customers, peers and managers. Time Management: Demonstrated ability to prioritize and manage time for customer workload and work-life balance. Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role. Data-Driven: Proficiency in analyzing usage data and health scores to inform success strategies. Strategic Thinker: Ability to understand complex business challenges and map them to our software solutions. Produce customer action plans, project documentation, track all client interaction. Energetic, kind, self-driven person, committed to deeply understanding customer pain-points, managing expectations, and serving as their trusted partner on behalf of Motorola Solutions. Basic Requirements 4+ years experience in one of the following: customer advocacy, sales, engineering, or project management. Experience with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero). Must be able to obtain background clearance as required by customers. Familiar with (or proven aptitude for understanding similar software) the Noggin enterprise software. In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get: Competitive salary and bonus schemes. Two weeks additional pay per year (holiday bonus). 25 days holiday entitlement + bank holidays. Attractive defined contribution pension scheme. Employee stock purchase plan. Flexible working options. Private medical care. Life assurance. Enhanced maternity and paternity pay. Career development support and wide ranging learning opportunities. Employee health and wellbeing support EAP, wellbeing guidance etc. Carbon neutral initiatives/goals. Corporate social responsibility initiatives including support for volunteering days. Well known companies discount scheme. Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes Company Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
Strategic Implementation Manager We re currently looking for a Manager, Strategic Implementation (maternity cover), ideally until 31st January 2027 to help us deliver our mission. This is a full time position, working 35 hours per week, with the end date subject to the duration of the maternity leave. The Role What will I be doing? You ll be responsible for a range of activities, including: Acting as a departmental centre of excellence on good practice in project and programme management Providing programme and project management to a small number of large-scale flagship initiatives Operational delivery of the DfE-funded teacher training scholarships programme Line management of 2 individuals Projects you may work on include: IOP teacher training scholarships programme Teaching Workforce and Workforce Skills reports across the nations Cross departmental project management Ideally, we hope you ll apply if you bring: Essential: Experience of working in a project-based environment with significant internal and external stakeholder interest Experience leading large scale projects Management of project budgets, liaising with project and finance leads Nice to have: Project management qualifications At the IOP, we know that great candidates don t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There s never been a better time to join us, watch our film to find out more about the difference we make. We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help. What s it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance and dental insurance Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days annual leave as a standard, in addition to floating bank holidays Flexible working opportunities
Mar 13, 2026
Contractor
Strategic Implementation Manager We re currently looking for a Manager, Strategic Implementation (maternity cover), ideally until 31st January 2027 to help us deliver our mission. This is a full time position, working 35 hours per week, with the end date subject to the duration of the maternity leave. The Role What will I be doing? You ll be responsible for a range of activities, including: Acting as a departmental centre of excellence on good practice in project and programme management Providing programme and project management to a small number of large-scale flagship initiatives Operational delivery of the DfE-funded teacher training scholarships programme Line management of 2 individuals Projects you may work on include: IOP teacher training scholarships programme Teaching Workforce and Workforce Skills reports across the nations Cross departmental project management Ideally, we hope you ll apply if you bring: Essential: Experience of working in a project-based environment with significant internal and external stakeholder interest Experience leading large scale projects Management of project budgets, liaising with project and finance leads Nice to have: Project management qualifications At the IOP, we know that great candidates don t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you. How will I be working? We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. Why join the IOP? The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. There s never been a better time to join us, watch our film to find out more about the difference we make. We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help. What s it like working at the IOP? The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package. Some of our benefits include: An excellent pension scheme Private medical insurance, life assurance and dental insurance Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme 25 days annual leave as a standard, in addition to floating bank holidays Flexible working opportunities