Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Sep 19, 2026
Full time
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
University of Birmingham
Birmingham, Staffordshire
Job Description Position Details Birmingham Business School Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £30,062 to £31,900, with potential progression once in post to £35,883 Grade: 5 Full Time, Permanent Closing date: 24th September 2026 Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens. Find out more about the benefits of working for the University of Birmingham. Role Summary As a senior administrator within a team/department you will provide support for a broad range of administrative duties, some of which may be complex. You may also be responsible for managing other staff or for supporting colleagues and sharing knowledge. You will be able to use your wide range of skills, both technical and administrative, and have the opportunity to lead on specific tasks within a team. In order to flexibly use resource you may be given the opportunity to work in different areas of the department or wider University. Senior Administrators may work in any area of the University; with large groupings in HR, Finance, and School/College Hubs. Main Duties You will be able to deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. You will be expected to exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day to day basis you will be expected to resolve more complex queries without necessarily referring to your manager. If you have a supervisory role, you will line manage your staff taking responsibility for co-ordinating and prioritising the work of others. If not in a supervisory role you will still be expected to act as a role model and coach members of the team. Maintain high profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate. You may be involved in organising events including booking a venue, sending invitations, arranging refreshments, liaising with speakers, manage bookings, co-ordination of colleagues, advertising, collating feedback and reporting back. Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects. You will be expected to use a variety of complex University systems and processes to research, analyst and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data. Support the management, development and implementation of operational processes and systems. Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. Provide specialist advice and training to colleagues on area of activity. As required, provide a professional secretarial service to relevant committees and meetings. You may be required to be responsible for one or more of the following: monitoring budgets including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing contents for the department's communications eg intranet pages, dealing with health and safety and facilities issues, HR-related tasks such as managing staff absence, induction, or dealing with leavers dealing with arrangements for international visitors monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate. Treats everyone with dignity and respect in line with current equality legislation. Other relevant criteria from our equality and diversity duties document. Required Knowledge, Skills, Qualifications, Experience Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role. Minimum of grade C/4 in Mathematics and English at GCSE or equivalent. Highly proficient IT skills, in particular the ability to use the MS Office suite of programmes including excel and PowerPoint, and some experience of using an enterprise resource planning package. The post holder should also be confident and able to quickly learn new IT skills and software packages as required. Experience implementing or working with automated workflows using software such as Power Automate. Knowledge of recruitment processes within a large, complex organisation desired. Proven ability to plan ahead and anticipate requirements, proactively planning own (and sometimes others' workloads) to manage time effectively, progress tasks concurrently and work to deadlines. Excellent communication skills, including the ability to write for different audiences, and to required deadlines. Excellent interpersonal skills. The postholder must inspire confidence and command authority with a range of colleagues and provide excellent customer service at all times. A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issues. A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach. Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work. Ability to understand policy and procedures and how to apply these. Understands the importance of equality and diversity in the workplace. Ability to identify and respond to equality and diversity issues in line with relevant university policies and procedures relating to equality and diversity. Other relevant criteria from our equality and diversity knowledge, skills and experience document. Dimensions This role will require the exercise of personal initiative within and beyond the department. May manage a team or budgets. Planning and Organising The role is required to work independently on daily, weekly and monthly tasks but also on projects with medium-longer-term horizons without daily supervision. May manage others staffs' workloads. Problem Solving and decision making They will work with direction from management but with a significant degree of autonomy. They will deal with more complex queries and be expected to resolve any problems in their area of responsibility. They may also manage the workload of others or coach others to achieve results. Internal and External relationships This role will be liaising with internal colleagues and stakeholders, likely to be University-wide and with external stakeholders. Informal enquiries to Kelly Boxwell Kealey, email: View our staff values and behaviours here Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview. . click apply for full job details
Sep 17, 2026
Full time
Job Description Position Details Birmingham Business School Location: University of Birmingham, Edgbaston, Birmingham UK Full time starting salary is normally in the range £30,062 to £31,900, with potential progression once in post to £35,883 Grade: 5 Full Time, Permanent Closing date: 24th September 2026 Our offer to you People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens. Find out more about the benefits of working for the University of Birmingham. Role Summary As a senior administrator within a team/department you will provide support for a broad range of administrative duties, some of which may be complex. You may also be responsible for managing other staff or for supporting colleagues and sharing knowledge. You will be able to use your wide range of skills, both technical and administrative, and have the opportunity to lead on specific tasks within a team. In order to flexibly use resource you may be given the opportunity to work in different areas of the department or wider University. Senior Administrators may work in any area of the University; with large groupings in HR, Finance, and School/College Hubs. Main Duties You will be able to deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. You will be expected to exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day to day basis you will be expected to resolve more complex queries without necessarily referring to your manager. If you have a supervisory role, you will line manage your staff taking responsibility for co-ordinating and prioritising the work of others. If not in a supervisory role you will still be expected to act as a role model and coach members of the team. Maintain high profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate. You may be involved in organising events including booking a venue, sending invitations, arranging refreshments, liaising with speakers, manage bookings, co-ordination of colleagues, advertising, collating feedback and reporting back. Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects. You will be expected to use a variety of complex University systems and processes to research, analyst and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data. Support the management, development and implementation of operational processes and systems. Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. Provide specialist advice and training to colleagues on area of activity. As required, provide a professional secretarial service to relevant committees and meetings. You may be required to be responsible for one or more of the following: monitoring budgets including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing contents for the department's communications eg intranet pages, dealing with health and safety and facilities issues, HR-related tasks such as managing staff absence, induction, or dealing with leavers dealing with arrangements for international visitors monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate. Treats everyone with dignity and respect in line with current equality legislation. Other relevant criteria from our equality and diversity duties document. Required Knowledge, Skills, Qualifications, Experience Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role. Minimum of grade C/4 in Mathematics and English at GCSE or equivalent. Highly proficient IT skills, in particular the ability to use the MS Office suite of programmes including excel and PowerPoint, and some experience of using an enterprise resource planning package. The post holder should also be confident and able to quickly learn new IT skills and software packages as required. Experience implementing or working with automated workflows using software such as Power Automate. Knowledge of recruitment processes within a large, complex organisation desired. Proven ability to plan ahead and anticipate requirements, proactively planning own (and sometimes others' workloads) to manage time effectively, progress tasks concurrently and work to deadlines. Excellent communication skills, including the ability to write for different audiences, and to required deadlines. Excellent interpersonal skills. The postholder must inspire confidence and command authority with a range of colleagues and provide excellent customer service at all times. A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issues. A high degree of initiative, personal judgement, resourcefulness, flexibility, and a self-motivating approach. Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work. Ability to understand policy and procedures and how to apply these. Understands the importance of equality and diversity in the workplace. Ability to identify and respond to equality and diversity issues in line with relevant university policies and procedures relating to equality and diversity. Other relevant criteria from our equality and diversity knowledge, skills and experience document. Dimensions This role will require the exercise of personal initiative within and beyond the department. May manage a team or budgets. Planning and Organising The role is required to work independently on daily, weekly and monthly tasks but also on projects with medium-longer-term horizons without daily supervision. May manage others staffs' workloads. Problem Solving and decision making They will work with direction from management but with a significant degree of autonomy. They will deal with more complex queries and be expected to resolve any problems in their area of responsibility. They may also manage the workload of others or coach others to achieve results. Internal and External relationships This role will be liaising with internal colleagues and stakeholders, likely to be University-wide and with external stakeholders. Informal enquiries to Kelly Boxwell Kealey, email: View our staff values and behaviours here Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview. . click apply for full job details
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Sep 17, 2026
Full time
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
About us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The job: Our Senior Project Managers play a critical role in the successful delivery of complex client and internal projects, with accountability from initial scoping through to go-live and early-life support. Their role combines strong delivery leadership, stakeholder engagement, and hands on project management to ensure outcomes are delivered to a high standard, on time, and in line with client and organisational objectives. Acting as a trusted delivery partner, you'll work closely with clients and internal teams to translate requirements into structured, achievable delivery plans, while building strong and effective working relationships across stakeholders at all levels. You'll typically lead large, complex projects or smaller programmes, often involving multiple workstreams and cross functional teams. You'll oversee delivery teams comprising business analysts, developers, testers, consultants, and release roles, ensuring effective coordination, clear accountability, and consistent delivery performance. Here's what you'll be doing: Managing a team (size varies with project size, and as a senior PM you'll get the bigger more complex ones or multiple deliveries to manage at the same time) of implementation consultants, business analysts, developers, testers and release managers Working closely with our clients to agree delivery requirements, milestones, governance, and agreed ways of working Working on projects worth upwards of £3m or multiple smaller deliveries Writing a Project Initiation Document (PID) and running project kick off meetings Developing and maintaining a project plan in MSP Operating within PMO standards and Procentia Ways of Working, adhering to internal governance and maintaining those standards throughout delivery Working in a consortium with offshore contributors Running regular (usually weekly) project progress meetings (via Teams); internal and external Producing project reporting in line with Procentia's PMO standards Key skills and experience: Extensive delivery experience (8-12 years), with a strong track record managing complex projects and multi-workstream projects end to end Proven leadership of software implementations, from initiation through to go live and post implementation support Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level Commercial and financial awareness, including budget management, forecasting, and control of scope and change Team leadership experience, leading cross functional teams and driving accountability, performance and delivery momentum Let's talk about what's in it for you 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week Buying and Selling holiday (up to 1 week) Volunteer day 5% Employer contribution pension Life Assurance Private Medical Insurance Employee Assistance Programme (EAP) Health care cash plan Tusker - Electric Car Leasing scheme Don't meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we're committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Sep 17, 2026
Full time
About us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The job: Our Senior Project Managers play a critical role in the successful delivery of complex client and internal projects, with accountability from initial scoping through to go-live and early-life support. Their role combines strong delivery leadership, stakeholder engagement, and hands on project management to ensure outcomes are delivered to a high standard, on time, and in line with client and organisational objectives. Acting as a trusted delivery partner, you'll work closely with clients and internal teams to translate requirements into structured, achievable delivery plans, while building strong and effective working relationships across stakeholders at all levels. You'll typically lead large, complex projects or smaller programmes, often involving multiple workstreams and cross functional teams. You'll oversee delivery teams comprising business analysts, developers, testers, consultants, and release roles, ensuring effective coordination, clear accountability, and consistent delivery performance. Here's what you'll be doing: Managing a team (size varies with project size, and as a senior PM you'll get the bigger more complex ones or multiple deliveries to manage at the same time) of implementation consultants, business analysts, developers, testers and release managers Working closely with our clients to agree delivery requirements, milestones, governance, and agreed ways of working Working on projects worth upwards of £3m or multiple smaller deliveries Writing a Project Initiation Document (PID) and running project kick off meetings Developing and maintaining a project plan in MSP Operating within PMO standards and Procentia Ways of Working, adhering to internal governance and maintaining those standards throughout delivery Working in a consortium with offshore contributors Running regular (usually weekly) project progress meetings (via Teams); internal and external Producing project reporting in line with Procentia's PMO standards Key skills and experience: Extensive delivery experience (8-12 years), with a strong track record managing complex projects and multi-workstream projects end to end Proven leadership of software implementations, from initiation through to go live and post implementation support Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level Commercial and financial awareness, including budget management, forecasting, and control of scope and change Team leadership experience, leading cross functional teams and driving accountability, performance and delivery momentum Let's talk about what's in it for you 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week Buying and Selling holiday (up to 1 week) Volunteer day 5% Employer contribution pension Life Assurance Private Medical Insurance Employee Assistance Programme (EAP) Health care cash plan Tusker - Electric Car Leasing scheme Don't meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we're committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Sep 16, 2026
Full time
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Sep 16, 2026
Full time
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Sep 16, 2026
Full time
Isio's Pensions Administration business continues to thrive, growing year on year. To support our ambitious growth plans we are looking for technically competent and member focused Senior Pension Administrators. We're able to consider both full and part time working patterns and although this role may be advertised as full time, if that doesn't suit you, we'd still encourage you to apply stating your preferred hours. This is a 12 month fixed term contract and the role can be based in our Croydon, Birmingham, Manchester, Reading, Belfast, Bristol, Leeds, Edinburgh or Glasgow city centre offices with a hybrid workstyle. What does the role entail? You will be responsible for the delivering great service to a portfolio of Defined Benefit pension scheme clients and their members. This will include. Understanding and ensuring scheme activities are processed in line with the scheme rules, taking responsibility for all work to ensure delivery is of a high standard and is in accordance with client Service Level Agreements (SLAs). Performing complex pensions calculations, entering pensions data and answering enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Communicating with clients and members on complex queries, including occasional attendance at trustee and client meetings Peer reviewing and checking work to ensure it is of a high standard and compliant with scheme rules and legislation. Keeping abreast of technical developments, procedural and legislative changes impacting your portfolio or scheme. Developing less experienced team members, mentoring and coaching as necessary. Managing small scale, ad hoc projects as needed Working closely with the risk and compliance team to ensure errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. What we're looking for Previous experience as a Senior Pensions Administrator with experience and knowledge of delivering administration services to Defined Benefit pension schemes. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. Good communication skills, and the ability to communicate with clients, members and colleagues with impact and credibility. Excellent prioritisation skills with the ability to manage multiple tasks simultaneously to achieve SLAs. Strong analytical and problem-solving skills, with a desire to improve ways of working Relevant professional qualification (e.g. PMI) - desirable What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards andour values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality a fresh perspective challenging traditional thinking i If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB or DC pensions experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Sep 16, 2026
Full time
Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB or DC pensions experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The Job Our Senior Project Managers play a critical role in the successful delivery of complex client and internal projects, with accountability from initial scoping through to go-live and early-life support. Their role combines strong delivery leadership, stakeholder engagement, and hands-on project management to ensure outcomes are delivered to a high standard, on time, and in line with client and organisational objectives. Acting as a trusted delivery partner, you'll work closely with clients and internal teams to translate requirements into structured, achievable delivery plans, while building strong and effective working relationships across stakeholders at all levels. You'll typically lead large, complex projects or smaller programmes, often involving multiple workstreams and cross-functional teams. You'll oversee delivery teams comprising business analysts, developers, testers, consultants, and release roles, ensuring effective coordination, clear accountability, and consistent delivery performance. Here's What You'll Be Doing Managing a team (size varies with project size, and as a senior PM you'll get the bigger more complex ones or multiple deliveries to manage at the same time) of implementation consultants, business analysts, developers, testers and release managers Working closely with our clients to agree delivery requirements, milestones, governance, and agreed ways of working Working on projects worth upwards of £3m or multiple smaller deliveries Writing a Project Initiation Document (PID) and running project kick off meetings Developing and maintaining a project plan in MSP Operating within PMO standards and Procentia Ways of Working, adhering to internal governance and maintaining those standards throughout delivery Working in a consortium with offshore contributors Running regular (usually weekly) project progress meetings (via Teams); internal and external Producing project reporting in line with Procentia's PMO standards Key Skills And Experience Extensive delivery experience (8-12 years), with a strong track record managing complex projects and multi-workstream projects end-to-end Proven leadership of software implementations, from initiation through to go-live and post-implementation support Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level Commercial and financial awareness, including budget management, forecasting, and control of scope and change Team leadership experience, leading cross-functional teams and driving accountability, performance and delivery momentum Lets Talk About What's In It For You 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week Buying and Selling holiday (up to 1 week) Volunteer day 5% Employer contribution pension Life Assurance Private Medical Insurance Employee Assistance Programme (EAP) Health care cash plan Tusker - Electric Car Leasing scheme Don't meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we're committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team. Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we're renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer like experiences that their members expect from online financial platforms. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors. We've been Highly Commended for 'Technology Innovation of the Year 2025' at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted 'No.1 UK Pension Administration Software Provider' in 2022 and 2023.
Sep 16, 2026
Full time
About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. About Us Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen. Procentia's products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement. With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme. The Job Our Senior Project Managers play a critical role in the successful delivery of complex client and internal projects, with accountability from initial scoping through to go-live and early-life support. Their role combines strong delivery leadership, stakeholder engagement, and hands-on project management to ensure outcomes are delivered to a high standard, on time, and in line with client and organisational objectives. Acting as a trusted delivery partner, you'll work closely with clients and internal teams to translate requirements into structured, achievable delivery plans, while building strong and effective working relationships across stakeholders at all levels. You'll typically lead large, complex projects or smaller programmes, often involving multiple workstreams and cross-functional teams. You'll oversee delivery teams comprising business analysts, developers, testers, consultants, and release roles, ensuring effective coordination, clear accountability, and consistent delivery performance. Here's What You'll Be Doing Managing a team (size varies with project size, and as a senior PM you'll get the bigger more complex ones or multiple deliveries to manage at the same time) of implementation consultants, business analysts, developers, testers and release managers Working closely with our clients to agree delivery requirements, milestones, governance, and agreed ways of working Working on projects worth upwards of £3m or multiple smaller deliveries Writing a Project Initiation Document (PID) and running project kick off meetings Developing and maintaining a project plan in MSP Operating within PMO standards and Procentia Ways of Working, adhering to internal governance and maintaining those standards throughout delivery Working in a consortium with offshore contributors Running regular (usually weekly) project progress meetings (via Teams); internal and external Producing project reporting in line with Procentia's PMO standards Key Skills And Experience Extensive delivery experience (8-12 years), with a strong track record managing complex projects and multi-workstream projects end-to-end Proven leadership of software implementations, from initiation through to go-live and post-implementation support Strong planning and governance capability, including RAID management, dependency control, and structured delivery frameworks Excellent stakeholder management, with the ability to engage, influence and present confidently at senior/executive level Commercial and financial awareness, including budget management, forecasting, and control of scope and change Team leadership experience, leading cross-functional teams and driving accountability, performance and delivery momentum Lets Talk About What's In It For You 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week Buying and Selling holiday (up to 1 week) Volunteer day 5% Employer contribution pension Life Assurance Private Medical Insurance Employee Assistance Programme (EAP) Health care cash plan Tusker - Electric Car Leasing scheme Don't meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we're committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team. Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme. Established in 2002, we're renowned for our leading web-based pensions administration and management system, IntelliPen. Our platform helps schemes meet the demand for self-serve technology and provide meaningful consumer like experiences that their members expect from online financial platforms. With offices in the UK and North America, we support some of the largest pension schemes and retirement plans across the private, public, and insurance sectors. We've been Highly Commended for 'Technology Innovation of the Year 2025' at the UK Pensions Awards, named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted 'No.1 UK Pension Administration Software Provider' in 2022 and 2023.
INTL Senior Delegated Authority Analyst We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. This role will be based in London, UK and you are required to have the necessary right to work details prior to application. Purpose of the Job Support and strengthen the operation of the Delegated Authority Framework for The Hartford International (HIG), acting as a senior technical analyst and referral point across the DA lifecycle. The role supports the Delegated Authority Manager by coordinating approval, onboarding, monitoring, audit, reporting and regulatory activity, with a focus on robust governance, data quality, performance oversight and auditable control evidence. Reporting Relationships Reports to the Delegated Authority Manager. Works closely with Delegated Authority Analyst, Administrators, Underwriting, Claims, Operations, Finance, Actuarial, Compliance, Legal, Risk and Internal Audit. Acts as a technical referral and quality-control point for day-time DA activity, escalating material issues to the Delegated Authority Manager as required. Supports and attends the Delegated Underwriting and Claims Committee (DUCC), and other governance forums, as required. Job Responsibilities & Competence Coordinate new, renewal and amended delegated arrangements, including binding authorities, lineslips, consortia, master policies and delegated claims arrangements, ensuring due diligence, approvals, sign-offs and evidence are completed in line with the DA Framework. Review DA submissions for completeness, strategic rationale, underwriting appetite, authority scope, conduct considerations, delegated claims implications, operational readiness and required stakeholder input. Maintain and monitor DA approval trackers, subjectivities, post-inception actions and outstanding items, ensuring clear ownership, target dates, escalation and closure evidence. Support ongoing oversight of Coverholders, DCAs and delegated facilities, including annual and periodic due diligence, performance against business plans, risk appetite, complaints, conduct, claims trends, audit outcomes and data quality indicators. Assist with renewal, remediation, suspension, termination or exit activity by collating evidence, preparing analysis and supporting recommendations for management and committee review. Administer and support the risk-based Coverholder and DCA audit programme, including audit planning, scoping, scheduling, report review, recommendation challenge, action tracking and closure evidence. Monitor and complete tasks in Lloyd's delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and other relevant market systems, ensuring activities are accurate, timely and appropriately evidenced. Prepare and enhance MI, KPI/KRI and exception reporting for DUCC and other governance forums, covering portfolio profile, approvals, audit findings, open actions, data gaps, control breaches, performance issues and emerging regulatory or reputational risks. Work with Operations, bordereaux, Finance and Actuarial teams to improve timeliness, completeness and accuracy of delegated data, including bordereaux, exposure, premium, EPI and credit control information, andescalate late, incomplete or poor-quality submissions. Support development of more structured, repeatable and auditable controls, including procedures, checklists, control evidence, dashboards, workflow improvements and enhancements to DA reporting. Provide subject matter advice to underwriters and stakeholders on delegated underwriting requirements, Lloyd's expectations, DA process requirements, documentation standards and regulatory considerations. Build and maintain effective relationships with internal and external stakeholders, including underwriters, claims teams, brokers, Coverholders, auditors, Lloyd's and other market participants. Coach and support Delegated Authority Analysts and Administrators, including peer review of work, knowledge sharing, technical guidance and identification of training or process improvement needs. Support DA-related projects, transformation activity, audit remediation, market change and technology-enabled process improvements as required. Attend relevant market forums, conferences and training, keeping up to date with developments in delegated authority, Lloyd's oversight, regulatory requirements, data standards and market best practice. Other Duties Assist with other duties as reasonably required by the Delegated Authority Manager, International Product & Underwriting Quality Lead or Underwriting Performance Manager. Qualifications and Capabilities Strong knowledge of general insurance, London Market and Lloyd's delegated authority principles. Good understanding of the DA lifecycle, including onboarding, due diligence, contract review, audit, ongoing monitoring, renewals, remediation and termination activity. Strong analytical capability, attention to detail and ability to interpret data, MI and exception reporting to support governance and decision-making. Ability to identify, document and implement process improvements and control enhancements. Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines, stakeholders and workstreams under pressure. Confident communication and stakeholder management skills, including the ability to challenge constructively and explain technical matters clearly. Strong IT skills, including Microsoft Office and Excel; Power BI or similar reporting capability desirable. Knowledge of underwriting, workflow and document management systems such as Subscribe, ImageRight or equivalent platforms. Knowledge of Lloyd's delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and PBQA, preferred. Progress towards ACII, CII or equivalent market qualification preferred. Experience Significant experience in delegated authority business, preferably within a Lloyd's managing agency, insurance company, MGA, broker or delegated authority oversight function. Experience supporting or managing DA approvals, Coverholder or DCA due diligence, audit recommendations, delegated contract review and ongoing monitoring. Experience producing or supporting committee packs, governance reporting, regulatory returns, MI, KPI/KRI reporting or senior stakeholder updates. Experience working with delegated data, bordereaux, EPI, exposure or premium information, and resolving data quality or process issues with stakeholders. Experience operating in a regulated environment and maintaining evidence for audit, compliance or governance review. About Us Our Culture What It's Like to Work Here Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
Sep 13, 2026
Full time
INTL Senior Delegated Authority Analyst We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. This role will be based in London, UK and you are required to have the necessary right to work details prior to application. Purpose of the Job Support and strengthen the operation of the Delegated Authority Framework for The Hartford International (HIG), acting as a senior technical analyst and referral point across the DA lifecycle. The role supports the Delegated Authority Manager by coordinating approval, onboarding, monitoring, audit, reporting and regulatory activity, with a focus on robust governance, data quality, performance oversight and auditable control evidence. Reporting Relationships Reports to the Delegated Authority Manager. Works closely with Delegated Authority Analyst, Administrators, Underwriting, Claims, Operations, Finance, Actuarial, Compliance, Legal, Risk and Internal Audit. Acts as a technical referral and quality-control point for day-time DA activity, escalating material issues to the Delegated Authority Manager as required. Supports and attends the Delegated Underwriting and Claims Committee (DUCC), and other governance forums, as required. Job Responsibilities & Competence Coordinate new, renewal and amended delegated arrangements, including binding authorities, lineslips, consortia, master policies and delegated claims arrangements, ensuring due diligence, approvals, sign-offs and evidence are completed in line with the DA Framework. Review DA submissions for completeness, strategic rationale, underwriting appetite, authority scope, conduct considerations, delegated claims implications, operational readiness and required stakeholder input. Maintain and monitor DA approval trackers, subjectivities, post-inception actions and outstanding items, ensuring clear ownership, target dates, escalation and closure evidence. Support ongoing oversight of Coverholders, DCAs and delegated facilities, including annual and periodic due diligence, performance against business plans, risk appetite, complaints, conduct, claims trends, audit outcomes and data quality indicators. Assist with renewal, remediation, suspension, termination or exit activity by collating evidence, preparing analysis and supporting recommendations for management and committee review. Administer and support the risk-based Coverholder and DCA audit programme, including audit planning, scoping, scheduling, report review, recommendation challenge, action tracking and closure evidence. Monitor and complete tasks in Lloyd's delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and other relevant market systems, ensuring activities are accurate, timely and appropriately evidenced. Prepare and enhance MI, KPI/KRI and exception reporting for DUCC and other governance forums, covering portfolio profile, approvals, audit findings, open actions, data gaps, control breaches, performance issues and emerging regulatory or reputational risks. Work with Operations, bordereaux, Finance and Actuarial teams to improve timeliness, completeness and accuracy of delegated data, including bordereaux, exposure, premium, EPI and credit control information, andescalate late, incomplete or poor-quality submissions. Support development of more structured, repeatable and auditable controls, including procedures, checklists, control evidence, dashboards, workflow improvements and enhancements to DA reporting. Provide subject matter advice to underwriters and stakeholders on delegated underwriting requirements, Lloyd's expectations, DA process requirements, documentation standards and regulatory considerations. Build and maintain effective relationships with internal and external stakeholders, including underwriters, claims teams, brokers, Coverholders, auditors, Lloyd's and other market participants. Coach and support Delegated Authority Analysts and Administrators, including peer review of work, knowledge sharing, technical guidance and identification of training or process improvement needs. Support DA-related projects, transformation activity, audit remediation, market change and technology-enabled process improvements as required. Attend relevant market forums, conferences and training, keeping up to date with developments in delegated authority, Lloyd's oversight, regulatory requirements, data standards and market best practice. Other Duties Assist with other duties as reasonably required by the Delegated Authority Manager, International Product & Underwriting Quality Lead or Underwriting Performance Manager. Qualifications and Capabilities Strong knowledge of general insurance, London Market and Lloyd's delegated authority principles. Good understanding of the DA lifecycle, including onboarding, due diligence, contract review, audit, ongoing monitoring, renewals, remediation and termination activity. Strong analytical capability, attention to detail and ability to interpret data, MI and exception reporting to support governance and decision-making. Ability to identify, document and implement process improvements and control enhancements. Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines, stakeholders and workstreams under pressure. Confident communication and stakeholder management skills, including the ability to challenge constructively and explain technical matters clearly. Strong IT skills, including Microsoft Office and Excel; Power BI or similar reporting capability desirable. Knowledge of underwriting, workflow and document management systems such as Subscribe, ImageRight or equivalent platforms. Knowledge of Lloyd's delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and PBQA, preferred. Progress towards ACII, CII or equivalent market qualification preferred. Experience Significant experience in delegated authority business, preferably within a Lloyd's managing agency, insurance company, MGA, broker or delegated authority oversight function. Experience supporting or managing DA approvals, Coverholder or DCA due diligence, audit recommendations, delegated contract review and ongoing monitoring. Experience producing or supporting committee packs, governance reporting, regulatory returns, MI, KPI/KRI reporting or senior stakeholder updates. Experience working with delegated data, bordereaux, EPI, exposure or premium information, and resolving data quality or process issues with stakeholders. Experience operating in a regulated environment and maintaining evidence for audit, compliance or governance review. About Us Our Culture What It's Like to Work Here Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. In this role, you will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. You would be running and managing large projects successfully, maintaining existing reporting requirements and ensuring that full system automation is achieved. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Sep 11, 2026
Full time
Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. In this role, you will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. You would be running and managing large projects successfully, maintaining existing reporting requirements and ensuring that full system automation is achieved. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Our mission At Electrogenos, we're building technology to make green hydrogen competitive at scale. We focus on reducing the cost and complexity of hydrogen production so it can replace fossil-based alternatives across real-world applications. We're an early-stage team working at the intersection of electrochemistry, manufacturing, and deployment. About The Role We are looking for an Operations Manager to be the CTO's right hand and the person who makes Electrogenos run day-to-day. You will manage the office, support the founders, coordinate with suppliers and partners, and help keep our funded R&D projects on track. As the company grows, so will this role. This is not a back-office admin job. You will be embedded in a small, fast-moving technical team - sitting alongside scientists and engineers, understanding what they need, and making sure the operational side of the company works so they can focus on the technology. You will also be part of the wider global operations team, coordinating with colleagues across the business on commercial, administrative, and strategic priorities. You'll have direct access to the founders from day one. We don't expect you to arrive knowing everything. If you've never prepared a grant claim or maintained safety records, we'll teach you. What we need is someone sharp, organised, and independent with a good sense of personal responsibility - the kind of person who figures things out, follows through, and doesn't wait to be told what to do next. Tasks Keep the Milton Park office, lab, and workshop running - you are the reason the environment works Support the CTO and CEO with scheduling, travel, meeting coordination, and whatever else the day throws at you Organise meetings: set agendas, take notes, chase actions until they're done Manage procurement: raise purchase orders, track deliveries, source new suppliers, chase outstanding orders Monitor inventory alongside the technical team and make sure the lab never runs out of what it needs Help build the operational processes and systems the company needs - procurement workflows, onboarding checklists, document templates, reporting routines Support onboarding of new team members and handle basic HR administration Help collect inputs for grant reports and financial claims when needed Help maintain health and safety records with input from the technical team Prepare and distribute documents for partners, investors, and events Contribute to how the company organises itself as it scales - you will have a voice in shaping the structures, tools, and ways of working that carry us from 10 to 20+ people Essential Skills Relentless follow-through - when you're asked to chase something, it gets done. Every time. Organised and reliable - you manage multiple threads at once and nothing falls through the cracks Independent and resourceful - you figure things out rather than waiting for instructions Good communicator - clear in writing, confident chasing people at all levels, comfortable saying "this is overdue" to a senior engineer Comfortable with procurement: purchase orders, suppliers, deliveries Good with standard business tools: spreadsheets, email, shared drives, calendars, task trackers Comfortable working in a technical or scientific environment - you don't need to be a scientist, but you shouldn't be intimidated by a lab Happy in a role that is broad, varied, and evolving Desirable Skills Previous experience in a science, engineering, R&D, or university research environment Experience supporting grant-funded or publicly funded projects (even basic familiarity) A degree in a science or technical subject Experience with HR or people systems (Personio, BreatheHR, or similar) Previous startup or SME experience LLM basic literacy Your profile You're a few years into your career and looking for a role with real ownership and variety. Maybe you've been a research group administrator who kept a PI's lab and grants running while they focused on the science. Maybe you've been an operations assistant at a startup who ended up being the person everyone relied on to keep things moving. Maybe you've been a coordinator in an R&D organization where your job was making sure nothing got dropped. The common thread: you're the person who follows through. You send the reminder, chase the input, update the tracker, and close the loop - not because someone told you to, but because that's how you're wired. You're drawn to science and technology even if it's not your background, and you want to be close to the action, not behind a reception desk. You want a role that grows with the company. What starts as keeping operations running and being the CTO's right hand becomes leading operations for a scaling deep-tech business. Why us? The CTO's right hand - direct access to the founders Part of a global operations team - coordinate with colleagues across the business, not just the Milton Park site Build the operational backbone of a company, not just maintain someone else's A role that grows as the company grows - shape how we work as we scale Mission-driven team building real technology for the energy transition No two days the same Competitive salary and benefits
Sep 06, 2026
Full time
Our mission At Electrogenos, we're building technology to make green hydrogen competitive at scale. We focus on reducing the cost and complexity of hydrogen production so it can replace fossil-based alternatives across real-world applications. We're an early-stage team working at the intersection of electrochemistry, manufacturing, and deployment. About The Role We are looking for an Operations Manager to be the CTO's right hand and the person who makes Electrogenos run day-to-day. You will manage the office, support the founders, coordinate with suppliers and partners, and help keep our funded R&D projects on track. As the company grows, so will this role. This is not a back-office admin job. You will be embedded in a small, fast-moving technical team - sitting alongside scientists and engineers, understanding what they need, and making sure the operational side of the company works so they can focus on the technology. You will also be part of the wider global operations team, coordinating with colleagues across the business on commercial, administrative, and strategic priorities. You'll have direct access to the founders from day one. We don't expect you to arrive knowing everything. If you've never prepared a grant claim or maintained safety records, we'll teach you. What we need is someone sharp, organised, and independent with a good sense of personal responsibility - the kind of person who figures things out, follows through, and doesn't wait to be told what to do next. Tasks Keep the Milton Park office, lab, and workshop running - you are the reason the environment works Support the CTO and CEO with scheduling, travel, meeting coordination, and whatever else the day throws at you Organise meetings: set agendas, take notes, chase actions until they're done Manage procurement: raise purchase orders, track deliveries, source new suppliers, chase outstanding orders Monitor inventory alongside the technical team and make sure the lab never runs out of what it needs Help build the operational processes and systems the company needs - procurement workflows, onboarding checklists, document templates, reporting routines Support onboarding of new team members and handle basic HR administration Help collect inputs for grant reports and financial claims when needed Help maintain health and safety records with input from the technical team Prepare and distribute documents for partners, investors, and events Contribute to how the company organises itself as it scales - you will have a voice in shaping the structures, tools, and ways of working that carry us from 10 to 20+ people Essential Skills Relentless follow-through - when you're asked to chase something, it gets done. Every time. Organised and reliable - you manage multiple threads at once and nothing falls through the cracks Independent and resourceful - you figure things out rather than waiting for instructions Good communicator - clear in writing, confident chasing people at all levels, comfortable saying "this is overdue" to a senior engineer Comfortable with procurement: purchase orders, suppliers, deliveries Good with standard business tools: spreadsheets, email, shared drives, calendars, task trackers Comfortable working in a technical or scientific environment - you don't need to be a scientist, but you shouldn't be intimidated by a lab Happy in a role that is broad, varied, and evolving Desirable Skills Previous experience in a science, engineering, R&D, or university research environment Experience supporting grant-funded or publicly funded projects (even basic familiarity) A degree in a science or technical subject Experience with HR or people systems (Personio, BreatheHR, or similar) Previous startup or SME experience LLM basic literacy Your profile You're a few years into your career and looking for a role with real ownership and variety. Maybe you've been a research group administrator who kept a PI's lab and grants running while they focused on the science. Maybe you've been an operations assistant at a startup who ended up being the person everyone relied on to keep things moving. Maybe you've been a coordinator in an R&D organization where your job was making sure nothing got dropped. The common thread: you're the person who follows through. You send the reminder, chase the input, update the tracker, and close the loop - not because someone told you to, but because that's how you're wired. You're drawn to science and technology even if it's not your background, and you want to be close to the action, not behind a reception desk. You want a role that grows with the company. What starts as keeping operations running and being the CTO's right hand becomes leading operations for a scaling deep-tech business. Why us? The CTO's right hand - direct access to the founders Part of a global operations team - coordinate with colleagues across the business, not just the Milton Park site Build the operational backbone of a company, not just maintain someone else's A role that grows as the company grows - shape how we work as we scale Mission-driven team building real technology for the energy transition No two days the same Competitive salary and benefits
Material Planner Location: Goole Duration: 6 Months Pay Rate: 16.36 per hour PAYE Hours per week: 40 hours per week Flexible hours (8am-4pm or 9am-5pm) About the Role We are seeking a highly analytical and proactive Material Planner to join a dynamic supply chain and operations team. This is a pivotal role responsible for driving material demand planning, forecasting accuracy, and inventory optimisation across multiple projects and operational programmes. Working closely with stakeholders across operations, commercial, project management, procurement, and supply chain functions, you will ensure materials are forecasted, planned, and scheduled effectively to support business requirements while maintaining optimal inventory levels. You will play a key role in improving forecasting methodologies, enhancing planning processes, and supporting the transition towards greater automation and efficiency within the planning function. This is an excellent opportunity for someone who enjoys working with data, solving complex planning challenges, and influencing operational performance through effective material management. Key Responsibilities Material Forecasting & Demand Planning Develop, maintain and continuously improve material demand planning and forecasting processes. Analyse demand signals and business requirements to create accurate and supportable material forecasts. Work cross-functionally to understand inventory management systems and processes across the business. Ensure forecasting methodologies and planning systems are effectively utilised to deliver high levels of forecast accuracy. Support the ongoing development and optimisation of planning tools and processes. Materials Planning & Scheduling Plan and schedule material requirements to support operational activities and project delivery programmes. Coordinate with operational teams, project managers, overhaul managers, and materials control functions to ensure material availability aligns with business needs. Identify potential supply risks, escalate issues appropriately, and recommend mitigation actions. Validate and maintain material delivery plans and associated purchase requirements. Conduct root cause analysis on material shortages or planning issues and support effective resolution. Integrated Material Planning Support the coordination of material planning activities across the wider supply chain and operational value chain. Collaborate with planning, operations, inventory management, and business stakeholders to ensure alignment of forecasts and material requirements. Contribute to integrated business planning (IBP) and sales, inventory and operations planning (SIOP) activities. Reporting & Performance Management Monitor and produce key performance indicators (KPIs) to measure planning effectiveness and forecasting accuracy. Develop and maintain reports that support planning decisions and provide visibility to stakeholders. Communicate planning insights and recommendations clearly to all levels of the organisation. Continuous Improvement Identify opportunities to improve forecasting accuracy, planning processes, and inventory performance. Support the implementation of best practices, planning methodologies, and system enhancements. Work with internal and external stakeholders to maximise the effectiveness of ERP and planning systems. Provide recommendations to leadership that drive operational efficiency and business performance. Health, Safety & Compliance Adhere to all company health, safety, environmental, and quality standards. Promote a strong safety culture through personal accountability and active participation in safety initiatives. Ensure compliance with all relevant policies, procedures, and business conduct requirements. Key Stakeholder Relationships You will work closely with: Operations Leadership Teams Commercial Teams Project Managers Supply Chain & Procurement Teams Inventory Management Teams Planning & Forecasting Functions Senior Business Stakeholders Skills & Experience Essential Strong analytical, data interpretation, and problem-solving skills. Proven experience in material planning, demand planning, forecasting, or supply chain planning environments. Experience supporting or leading IBP and/or SIOP processes. Knowledge of inventory management principles and best practices. Excellent communication and stakeholder management skills. Ability to confidently present information and recommendations at all levels of an organisation. Strong numeracy and data analysis capabilities. Proficiency in Microsoft Office applications, particularly Excel. Commercial awareness and understanding of supply chain performance drivers. Self-motivated with the ability to work independently and as part of a team. Commitment to health, safety, and compliance standards. Desirable Experience with ERP, forecasting, and planning systems. Advanced data analysis and reporting skills. Knowledge of inventory optimisation techniques and service level management. Experience working within complex operational or engineering environments. What We're Looking For The ideal candidate is a detail-oriented planner with a passion for data, forecasting, and continuous improvement. You will be comfortable working across multiple stakeholders, managing competing priorities, and using analytical insight to influence decision-making. If you thrive in a fast-paced operational environment and enjoy driving efficiencies through effective planning, we'd love to hear from you. Apply today to play a key role in shaping material planning performance and supporting the successful delivery of critical operational programmes. All PPE provided by the client and Health and Safety explained before and on site. Rullion supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on (phone number removed) RBoniface Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. INDTR-PW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Sep 05, 2026
Contractor
Material Planner Location: Goole Duration: 6 Months Pay Rate: 16.36 per hour PAYE Hours per week: 40 hours per week Flexible hours (8am-4pm or 9am-5pm) About the Role We are seeking a highly analytical and proactive Material Planner to join a dynamic supply chain and operations team. This is a pivotal role responsible for driving material demand planning, forecasting accuracy, and inventory optimisation across multiple projects and operational programmes. Working closely with stakeholders across operations, commercial, project management, procurement, and supply chain functions, you will ensure materials are forecasted, planned, and scheduled effectively to support business requirements while maintaining optimal inventory levels. You will play a key role in improving forecasting methodologies, enhancing planning processes, and supporting the transition towards greater automation and efficiency within the planning function. This is an excellent opportunity for someone who enjoys working with data, solving complex planning challenges, and influencing operational performance through effective material management. Key Responsibilities Material Forecasting & Demand Planning Develop, maintain and continuously improve material demand planning and forecasting processes. Analyse demand signals and business requirements to create accurate and supportable material forecasts. Work cross-functionally to understand inventory management systems and processes across the business. Ensure forecasting methodologies and planning systems are effectively utilised to deliver high levels of forecast accuracy. Support the ongoing development and optimisation of planning tools and processes. Materials Planning & Scheduling Plan and schedule material requirements to support operational activities and project delivery programmes. Coordinate with operational teams, project managers, overhaul managers, and materials control functions to ensure material availability aligns with business needs. Identify potential supply risks, escalate issues appropriately, and recommend mitigation actions. Validate and maintain material delivery plans and associated purchase requirements. Conduct root cause analysis on material shortages or planning issues and support effective resolution. Integrated Material Planning Support the coordination of material planning activities across the wider supply chain and operational value chain. Collaborate with planning, operations, inventory management, and business stakeholders to ensure alignment of forecasts and material requirements. Contribute to integrated business planning (IBP) and sales, inventory and operations planning (SIOP) activities. Reporting & Performance Management Monitor and produce key performance indicators (KPIs) to measure planning effectiveness and forecasting accuracy. Develop and maintain reports that support planning decisions and provide visibility to stakeholders. Communicate planning insights and recommendations clearly to all levels of the organisation. Continuous Improvement Identify opportunities to improve forecasting accuracy, planning processes, and inventory performance. Support the implementation of best practices, planning methodologies, and system enhancements. Work with internal and external stakeholders to maximise the effectiveness of ERP and planning systems. Provide recommendations to leadership that drive operational efficiency and business performance. Health, Safety & Compliance Adhere to all company health, safety, environmental, and quality standards. Promote a strong safety culture through personal accountability and active participation in safety initiatives. Ensure compliance with all relevant policies, procedures, and business conduct requirements. Key Stakeholder Relationships You will work closely with: Operations Leadership Teams Commercial Teams Project Managers Supply Chain & Procurement Teams Inventory Management Teams Planning & Forecasting Functions Senior Business Stakeholders Skills & Experience Essential Strong analytical, data interpretation, and problem-solving skills. Proven experience in material planning, demand planning, forecasting, or supply chain planning environments. Experience supporting or leading IBP and/or SIOP processes. Knowledge of inventory management principles and best practices. Excellent communication and stakeholder management skills. Ability to confidently present information and recommendations at all levels of an organisation. Strong numeracy and data analysis capabilities. Proficiency in Microsoft Office applications, particularly Excel. Commercial awareness and understanding of supply chain performance drivers. Self-motivated with the ability to work independently and as part of a team. Commitment to health, safety, and compliance standards. Desirable Experience with ERP, forecasting, and planning systems. Advanced data analysis and reporting skills. Knowledge of inventory optimisation techniques and service level management. Experience working within complex operational or engineering environments. What We're Looking For The ideal candidate is a detail-oriented planner with a passion for data, forecasting, and continuous improvement. You will be comfortable working across multiple stakeholders, managing competing priorities, and using analytical insight to influence decision-making. If you thrive in a fast-paced operational environment and enjoy driving efficiencies through effective planning, we'd love to hear from you. Apply today to play a key role in shaping material planning performance and supporting the successful delivery of critical operational programmes. All PPE provided by the client and Health and Safety explained before and on site. Rullion supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on (phone number removed) RBoniface Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. INDTR-PW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Location: On site / Gosport, UK job type: Permanent / Full-time Sector and subsector: Engineering Administration Salary: Negotiable salary Company Description BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail. Across the public and private sectors, our teams deliver with care, consistency and accountability. We bring specialist knowledge, a flexible mindset, and a commitment to doing things properly, even in the most complex or sensitive environments. As we continue to grow, we are seeking a proactive and driven FM Contract Coordinator to lead the contract administration function, ensuring the efficient delivery of administrative support across the contract. The FM Contract Co-ordinator is responsible for managing a small team, maintaining the integrity of operational data, supporting compliance and financial processes, and ensuring work is administered accurately and in accordance with contractual requirements. The role acts as a key link between operational teams, commercial teams and the client to support effective service delivery. Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team Oversee the administration of reactive, planned and project work Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system Support engineers and operational managers with administrative requirements Ensure the CAFM system is maintained with accurate and complete information Assist with system improvements and process development and produce data extracts and reports as required Maintain document control in line with company procedures and support audit preparation and evidence gathering Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly Comply with all company Health & Safety policies and assist with incident reporting processes. Work closely with the SDA Regional Manager and Service Managers to support operational delivery. Previous experience in a senior administrative role within Hard FM, Facilities Management or a similar operational environment. Experience managing or supervising an administrative team. Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar) Understanding of Safety Regulations Other information Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays) Group Pension Scheme: Provided by Royal London to save for your future. Free Eyesight test: Specsavers Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist. Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Discounted Gym Membership at more than 3,000 gyms across the UK. Free Eyesight test: Specsavers Better BJF Initiative: wellbeing and mental health champions readily available at work. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. At BJF we look for people who seek: A career that will challenge and motivate A flexible, supportive, and caring environment The opportunity to progress, make key decisions and own their future A high level of variety in day-to-day work life TEAMS Values by BJF Group Trusted Open, honest and transparent Excellent The best in everything we do Agile At the forefront of change Motivated Driven to continuously improve together We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022) Awarded 'Management Team of the Year' at the Surrey Kent Sussex (SKS250) 250 Awards (2022) Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)
Aug 29, 2026
Full time
Location: On site / Gosport, UK job type: Permanent / Full-time Sector and subsector: Engineering Administration Salary: Negotiable salary Company Description BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail. Across the public and private sectors, our teams deliver with care, consistency and accountability. We bring specialist knowledge, a flexible mindset, and a commitment to doing things properly, even in the most complex or sensitive environments. As we continue to grow, we are seeking a proactive and driven FM Contract Coordinator to lead the contract administration function, ensuring the efficient delivery of administrative support across the contract. The FM Contract Co-ordinator is responsible for managing a small team, maintaining the integrity of operational data, supporting compliance and financial processes, and ensuring work is administered accurately and in accordance with contractual requirements. The role acts as a key link between operational teams, commercial teams and the client to support effective service delivery. Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team Oversee the administration of reactive, planned and project work Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system Support engineers and operational managers with administrative requirements Ensure the CAFM system is maintained with accurate and complete information Assist with system improvements and process development and produce data extracts and reports as required Maintain document control in line with company procedures and support audit preparation and evidence gathering Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly Comply with all company Health & Safety policies and assist with incident reporting processes. Work closely with the SDA Regional Manager and Service Managers to support operational delivery. Previous experience in a senior administrative role within Hard FM, Facilities Management or a similar operational environment. Experience managing or supervising an administrative team. Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar) Understanding of Safety Regulations Other information Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays) Group Pension Scheme: Provided by Royal London to save for your future. Free Eyesight test: Specsavers Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist. Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Discounted Gym Membership at more than 3,000 gyms across the UK. Free Eyesight test: Specsavers Better BJF Initiative: wellbeing and mental health champions readily available at work. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. At BJF we look for people who seek: A career that will challenge and motivate A flexible, supportive, and caring environment The opportunity to progress, make key decisions and own their future A high level of variety in day-to-day work life TEAMS Values by BJF Group Trusted Open, honest and transparent Excellent The best in everything we do Agile At the forefront of change Motivated Driven to continuously improve together We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022) Awarded 'Management Team of the Year' at the Surrey Kent Sussex (SKS250) 250 Awards (2022) Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)
Job Title: HR Administrator Location: Stevenage, Hertfordshire; hybrid working (up to 2 days from home per week once induction completed) Salary: Starting salary in the region of 26,500 per annum plus discretionary bonus Job type: Permanent, Full-time, Hybrid working pattern (on completion of induction) Accelerate your career in HR. Are you looking for a career in HR that offers variety, challenge and rapid professional development? Beststart HR supports businesses across the UK with all their HR needs specifically tailored to their business and industry. We predominantly work with small to medium companies with 10-250 employees across a wide range of industries, including finance, creative, professional services, and charities. Rather than experiencing one organisation's HR function, you'll gain exposure to dozens of businesses, a wide range of workplace challenges and every stage of the employee lifecycle. This is a fantastic opportunity for someone at the beginning of their HR career who wants to learn quickly, build confidence and develop into a trusted HR professional. Unlike many entry-level HR roles, this position offers early exposure to employee relations, organisational change, policy development, and client relationship management. You'll work closely with experienced Consultants who are passionate about developing talent and helping colleagues build successful HR careers. Beststart HR is a welcoming and hardworking team of professionals. Our Consultants, Advisers and Administrators have the drive to provide the best and often innovative HR solutions. We realise our workplace is fast paced, requiring passion, dedication and energy. We are serious about our team's welfare and, so, in addition to competitive salaries, benefits and their 28-day statutory holiday entitlement, all Beststart HR employees receive up to a further 11 Wellbeing Days to enjoy off work, which covers our Christmas closure and ensures the team have one long weekend most months. The Role: Working as part of our growing consultancy team, you will support our HR Consultants in delivering high-quality HR services to clients while developing your own knowledge and expertise. Beststart HR is looking for an individual who wants to enter HR with a desire to master the breadth and depth of HR disciplines. We provide regular feedback, support, structured training and a clear career framework starting with our Administrators all the way to Senior HR Consultant. Our HR Administrators learn quickly from shadowing and supporting our seasoned Consultants, seeing HR implemented with a commercial mindset. They work with our HR Consultants supporting them on larger consultancy projects and retained services. In addition, they will have direct client contact and, once up and running, a degree of autonomy with responsibility for their own HR Administration clients. Alongside learning and developing first class HR skills, they will be exposed to and learning and developing skills including pitching, account management and managing client relationships. Our HR Administrators work from our modern office in Stevenage, their homes and on our client sites. We have a hybrid working pattern; however, being flexible and able to work across all these locations is essential to enable us to keep our team dynamics. The travel to client premises may involve regular commuting to locations that are usually within 1.5 hours of Stevenage but may, from time to time and for the limited period of a particular project, be further afield or include overnight stays. The Candidate: We would consider candidates who want to embark or who have already started their careers in HR. The successful candidates will: Demonstrate a passion for and the determination to develop a career in human resources Have a genuine passion for people, organisations and employment matters. Are naturally curious and enjoy understanding how businesses work. Open to ideas, be innovative and try new approaches including using technology and AI Be prepared and motivated to work independently and as part of a team. Be comfortable pushing back when necessary and willing to offer an opinion or feedback. Be out going, confident and enjoy developing professional relationships with both colleagues and clients. Be able to adapt to differing client situations and needs. Be able to work at pace whist maintaining accuracy. Can balance priorities and manage time effectively. Be confident with technology and competent using Microsoft Teams, Adobe, Outlook, Word, Excel, Powerpoint and Google. Be prepared to work across a range of HR Systems. Be educated to degree level or equivalent and have good academic grades. Have an HR qualification would be a bonus but is not essential. Have a UK driving licence and access to a car as not all our clients are accessible by public transport. Benefits: Up to 39 days paid leave per year made up of holiday, bank holidays, 3 day Christmas closure and fixed wellbeing days Financial support for professional study of the CIPD Structured training and career development programme Access to a cycle-to-work scheme Discount portal and Employee Assistance Programme Life Assurance Pension Discretionary bonus scheme We should not forget to give a mention to our friendly Chief Wellbeing Officer, our Great Dane dog, DJ, who is a welcome distraction for the team, when they need a break or when he decides it's time to play! Overseas candidates who require a visa will NOT be considered for this role. We are not sponsoring Visa's currently, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin may also be considered for this role.
Aug 27, 2026
Full time
Job Title: HR Administrator Location: Stevenage, Hertfordshire; hybrid working (up to 2 days from home per week once induction completed) Salary: Starting salary in the region of 26,500 per annum plus discretionary bonus Job type: Permanent, Full-time, Hybrid working pattern (on completion of induction) Accelerate your career in HR. Are you looking for a career in HR that offers variety, challenge and rapid professional development? Beststart HR supports businesses across the UK with all their HR needs specifically tailored to their business and industry. We predominantly work with small to medium companies with 10-250 employees across a wide range of industries, including finance, creative, professional services, and charities. Rather than experiencing one organisation's HR function, you'll gain exposure to dozens of businesses, a wide range of workplace challenges and every stage of the employee lifecycle. This is a fantastic opportunity for someone at the beginning of their HR career who wants to learn quickly, build confidence and develop into a trusted HR professional. Unlike many entry-level HR roles, this position offers early exposure to employee relations, organisational change, policy development, and client relationship management. You'll work closely with experienced Consultants who are passionate about developing talent and helping colleagues build successful HR careers. Beststart HR is a welcoming and hardworking team of professionals. Our Consultants, Advisers and Administrators have the drive to provide the best and often innovative HR solutions. We realise our workplace is fast paced, requiring passion, dedication and energy. We are serious about our team's welfare and, so, in addition to competitive salaries, benefits and their 28-day statutory holiday entitlement, all Beststart HR employees receive up to a further 11 Wellbeing Days to enjoy off work, which covers our Christmas closure and ensures the team have one long weekend most months. The Role: Working as part of our growing consultancy team, you will support our HR Consultants in delivering high-quality HR services to clients while developing your own knowledge and expertise. Beststart HR is looking for an individual who wants to enter HR with a desire to master the breadth and depth of HR disciplines. We provide regular feedback, support, structured training and a clear career framework starting with our Administrators all the way to Senior HR Consultant. Our HR Administrators learn quickly from shadowing and supporting our seasoned Consultants, seeing HR implemented with a commercial mindset. They work with our HR Consultants supporting them on larger consultancy projects and retained services. In addition, they will have direct client contact and, once up and running, a degree of autonomy with responsibility for their own HR Administration clients. Alongside learning and developing first class HR skills, they will be exposed to and learning and developing skills including pitching, account management and managing client relationships. Our HR Administrators work from our modern office in Stevenage, their homes and on our client sites. We have a hybrid working pattern; however, being flexible and able to work across all these locations is essential to enable us to keep our team dynamics. The travel to client premises may involve regular commuting to locations that are usually within 1.5 hours of Stevenage but may, from time to time and for the limited period of a particular project, be further afield or include overnight stays. The Candidate: We would consider candidates who want to embark or who have already started their careers in HR. The successful candidates will: Demonstrate a passion for and the determination to develop a career in human resources Have a genuine passion for people, organisations and employment matters. Are naturally curious and enjoy understanding how businesses work. Open to ideas, be innovative and try new approaches including using technology and AI Be prepared and motivated to work independently and as part of a team. Be comfortable pushing back when necessary and willing to offer an opinion or feedback. Be out going, confident and enjoy developing professional relationships with both colleagues and clients. Be able to adapt to differing client situations and needs. Be able to work at pace whist maintaining accuracy. Can balance priorities and manage time effectively. Be confident with technology and competent using Microsoft Teams, Adobe, Outlook, Word, Excel, Powerpoint and Google. Be prepared to work across a range of HR Systems. Be educated to degree level or equivalent and have good academic grades. Have an HR qualification would be a bonus but is not essential. Have a UK driving licence and access to a car as not all our clients are accessible by public transport. Benefits: Up to 39 days paid leave per year made up of holiday, bank holidays, 3 day Christmas closure and fixed wellbeing days Financial support for professional study of the CIPD Structured training and career development programme Access to a cycle-to-work scheme Discount portal and Employee Assistance Programme Life Assurance Pension Discretionary bonus scheme We should not forget to give a mention to our friendly Chief Wellbeing Officer, our Great Dane dog, DJ, who is a welcome distraction for the team, when they need a break or when he decides it's time to play! Overseas candidates who require a visa will NOT be considered for this role. We are not sponsoring Visa's currently, so please refrain from applying unless eligible to work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; HR Assistant, Human Resources Assistant, Human Resources Executive, HR Executive, Human Resources Administrator, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Admin, HR Officer, HR Admin may also be considered for this role.
Senior Commercial Manager / Senior Quantity Surveyor Small enough to care, big enough to deliver At CPC Project Services, we're an award-winning, independent Project Management and Cost Consultancy with over 36 years' experience delivering high-quality projects across infrastructure, property, and transformational change. Becoming employee-owned in 2024, we've placed our people at the heart of everything we do. Our culture is built on ownership, pride, and genuine motivation - creating an environment where you can grow, be recognised for your contributions, and genuinely help shape the future of the business, all while enjoying long term stability and support. With a clear ambition to reach £100m turnover by 2033, this is an exciting time to join our expanding Transport & Infrastructure team and play a key role in delivering projects that make a real difference to communities across the UK. The Opportunity We are seeking experienced Senior Commercial Managers / Senior Quantity Surveyors with backgrounds across aviation, rail, heavy civils, utilities, transport, and highways to join our high-performing Commercial Services team. You'll work closely with the Partner and Senior management, taking a leading role in delivering complex, high-profile infrastructure programmes - with an initial focus on the fast-paced and technically demanding aviation sector. This is not just another SCM/SQS role. It's an opportunity to step into a collaborative, forward-thinking environment where your expertise will directly influence the successful delivery of nationally significant infrastructure projects - and where your career progression is genuinely supported, not just talked about. Aviation Infrastructure Focus You'll be part of major aviation infrastructure programmes helping to shape and modernise some of the UK's busiest transport hubs across London and the South East. Ongoing investment is driving a wide range of complex works, including terminal upgrades, operational improvements, sustainability initiatives, airside enhancements, passenger experience schemes, and wider transport connectivity projects. These environments offer something genuinely different: Fast-paced live operational projects Complex stakeholder and delivery environments High-profile, multi-million-pound investment programmes Technically challenging project delivery Exposure across both pre- and post-contract commercial activities For those looking to move beyond traditional construction, aviation infrastructure offers the chance to work on schemes that directly impact millions of passengers every year, within highly regulated and safety-critical environments. At CPC, our Transport & Infrastructure teams support major aviation, rail, highways and utilities programmes - delivering projects that leave a lasting legacy. You'll gain exposure to diverse, high-profile schemes, collaborative delivery teams, and work that genuinely accelerates long-term career development. If you're looking for more variety, greater complexity, and the opportunity to work on landmark infrastructure programmes across London and the South East, this could be the opportunity for you. Key Responsibilities Take a lead role in the commercial delivery of major infrastructure projects across aviation, rail, highways, transport, and utilities Provide senior oversight of cost management, commercial strategy, and contract administration across complex programmes Lead the preparation, review, and challenge of cost plans, forecasts, and monthly financial reporting Own and drive change control processes, variation assessments, and commercial negotiations Provide strategic input into procurement strategy, including leading tender preparation, evaluation, and award recommendations Act as a senior administrator of NEC contracts (and/or standard forms), ensuring robust contractual compliance and governance Lead cash flow forecasting, cost reconciliation, and overall financial performance reporting Provide high-level commercial advice and challenge to clients, stakeholders, and project teams Identify and manage risk, value engineering opportunities, and commercial opportunities across project portfolios Ensure strong contract administration processes are implemented and maintained across all projects Work collaboratively within embedded client teams, acting as a key senior commercial interface Support and lead dispute avoidance, negotiation, and resolution activities where required Mentor, guide, and support junior members of the commercial team, contributing to capability development within the business Contribute to best practice development and continuous improvement across the Commercial Services function Experience Required Proven experience at Senior Quantity Surveyor or Senior Commercial Manager level within infrastructure Strong background across aviation, rail, highways, transport, and/or utilities Experience delivering both pre- and post-contract commercial services on complex projects Strong working knowledge of NEC contracts (essential) and/or Network Rail forms Proven ability in cost management, forecasting, reporting, and commercial controls Experience managing procurement, tendering, and commercial negotiations Strong stakeholder management skills with client facing experience Ability to lead within embedded teams and influence project outcomes Experience mentoring junior team members (desirable) Consultancy or client-side infrastructure experience preferred Benefits Private healthcare for you and your family (including dental and optical) Hybrid and flexible working Travel insurance (including winter sports) for you, your partner, and dependants Support with professional memberships and ongoing training Personal performance bonus and annual salary reviews Diversity & Inclusion CPC is an equal opportunities employer and a Disability Confident employer. We welcome applications from all backgrounds and are committed to providing an inclusive environment where everyone can thrive and develop. Eligibility to work in the UK Applicants must be eligible to work in the United Kingdom. Ready to take the next step? If you're looking for a role where you'll be trusted with real responsibility, given autonomy to lead, and genuinely supported to progress rather than wait for it - we'd love to hear from you. Apply now or get in touch for a confidential conversation to explore whether this could be the right move for you. Contact us to discuss how you can contribute to CPC's impactful projects.
May 29, 2026
Full time
Senior Commercial Manager / Senior Quantity Surveyor Small enough to care, big enough to deliver At CPC Project Services, we're an award-winning, independent Project Management and Cost Consultancy with over 36 years' experience delivering high-quality projects across infrastructure, property, and transformational change. Becoming employee-owned in 2024, we've placed our people at the heart of everything we do. Our culture is built on ownership, pride, and genuine motivation - creating an environment where you can grow, be recognised for your contributions, and genuinely help shape the future of the business, all while enjoying long term stability and support. With a clear ambition to reach £100m turnover by 2033, this is an exciting time to join our expanding Transport & Infrastructure team and play a key role in delivering projects that make a real difference to communities across the UK. The Opportunity We are seeking experienced Senior Commercial Managers / Senior Quantity Surveyors with backgrounds across aviation, rail, heavy civils, utilities, transport, and highways to join our high-performing Commercial Services team. You'll work closely with the Partner and Senior management, taking a leading role in delivering complex, high-profile infrastructure programmes - with an initial focus on the fast-paced and technically demanding aviation sector. This is not just another SCM/SQS role. It's an opportunity to step into a collaborative, forward-thinking environment where your expertise will directly influence the successful delivery of nationally significant infrastructure projects - and where your career progression is genuinely supported, not just talked about. Aviation Infrastructure Focus You'll be part of major aviation infrastructure programmes helping to shape and modernise some of the UK's busiest transport hubs across London and the South East. Ongoing investment is driving a wide range of complex works, including terminal upgrades, operational improvements, sustainability initiatives, airside enhancements, passenger experience schemes, and wider transport connectivity projects. These environments offer something genuinely different: Fast-paced live operational projects Complex stakeholder and delivery environments High-profile, multi-million-pound investment programmes Technically challenging project delivery Exposure across both pre- and post-contract commercial activities For those looking to move beyond traditional construction, aviation infrastructure offers the chance to work on schemes that directly impact millions of passengers every year, within highly regulated and safety-critical environments. At CPC, our Transport & Infrastructure teams support major aviation, rail, highways and utilities programmes - delivering projects that leave a lasting legacy. You'll gain exposure to diverse, high-profile schemes, collaborative delivery teams, and work that genuinely accelerates long-term career development. If you're looking for more variety, greater complexity, and the opportunity to work on landmark infrastructure programmes across London and the South East, this could be the opportunity for you. Key Responsibilities Take a lead role in the commercial delivery of major infrastructure projects across aviation, rail, highways, transport, and utilities Provide senior oversight of cost management, commercial strategy, and contract administration across complex programmes Lead the preparation, review, and challenge of cost plans, forecasts, and monthly financial reporting Own and drive change control processes, variation assessments, and commercial negotiations Provide strategic input into procurement strategy, including leading tender preparation, evaluation, and award recommendations Act as a senior administrator of NEC contracts (and/or standard forms), ensuring robust contractual compliance and governance Lead cash flow forecasting, cost reconciliation, and overall financial performance reporting Provide high-level commercial advice and challenge to clients, stakeholders, and project teams Identify and manage risk, value engineering opportunities, and commercial opportunities across project portfolios Ensure strong contract administration processes are implemented and maintained across all projects Work collaboratively within embedded client teams, acting as a key senior commercial interface Support and lead dispute avoidance, negotiation, and resolution activities where required Mentor, guide, and support junior members of the commercial team, contributing to capability development within the business Contribute to best practice development and continuous improvement across the Commercial Services function Experience Required Proven experience at Senior Quantity Surveyor or Senior Commercial Manager level within infrastructure Strong background across aviation, rail, highways, transport, and/or utilities Experience delivering both pre- and post-contract commercial services on complex projects Strong working knowledge of NEC contracts (essential) and/or Network Rail forms Proven ability in cost management, forecasting, reporting, and commercial controls Experience managing procurement, tendering, and commercial negotiations Strong stakeholder management skills with client facing experience Ability to lead within embedded teams and influence project outcomes Experience mentoring junior team members (desirable) Consultancy or client-side infrastructure experience preferred Benefits Private healthcare for you and your family (including dental and optical) Hybrid and flexible working Travel insurance (including winter sports) for you, your partner, and dependants Support with professional memberships and ongoing training Personal performance bonus and annual salary reviews Diversity & Inclusion CPC is an equal opportunities employer and a Disability Confident employer. We welcome applications from all backgrounds and are committed to providing an inclusive environment where everyone can thrive and develop. Eligibility to work in the UK Applicants must be eligible to work in the United Kingdom. Ready to take the next step? If you're looking for a role where you'll be trusted with real responsibility, given autonomy to lead, and genuinely supported to progress rather than wait for it - we'd love to hear from you. Apply now or get in touch for a confidential conversation to explore whether this could be the right move for you. Contact us to discuss how you can contribute to CPC's impactful projects.
Senior Pension Administrator - Remote £45-50k As a Senior Pension Administrator, you will play a key role in delivering accurate, timely, and compliant pension administration services to our members. You will handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end-to-end scheme events such as pension increases. Additionally, the Company also has an active Defined Contribution Scheme. Whilst we do not administer this directly, the pensions team are responsible for various communications, new starter presentations, auto-enrolment, governance, contribution changes and general employee/member enquiries. Key Responsibilities • Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) • Processing the monthly pensioner payroll, including associated reconciliations and payments • Resolving and processing complex and "freak" cases requiring detailed investigation and technical expertise • Updating the administration system with calculation changes, factor updates, and member data amendments • Managing the annual pension increase exercise end-to-end • Assisting with other annual and triennial projects, including: - Scheme newsletter production - Annual audit support - Bulk Deferred Benefit updates for Pensions Dashboards - Scheme valuation preparation and related activities You will work closely with the wider team, trustees, and other stakeholders/suppliers to ensure a high-quality service is maintained at all times. What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience is ideal, although full training can be provided for the successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. Good communication skills, with the ability to explain technical matters clearly. Proficiency in pension administration systems (training on our specific platform will be provided) A positive, collaborative team player with a solutions-focused mindset Previous experience with scheme events and project support would be highly advantageous. What We Offer • Competitive salary - £45-£50k • Holiday entitlement - 25 days plus bank holidays • Generous Pension Scheme • A supportive and collaborative small team environment • This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 19, 2026
Full time
Senior Pension Administrator - Remote £45-50k As a Senior Pension Administrator, you will play a key role in delivering accurate, timely, and compliant pension administration services to our members. You will handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end-to-end scheme events such as pension increases. Additionally, the Company also has an active Defined Contribution Scheme. Whilst we do not administer this directly, the pensions team are responsible for various communications, new starter presentations, auto-enrolment, governance, contribution changes and general employee/member enquiries. Key Responsibilities • Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) • Processing the monthly pensioner payroll, including associated reconciliations and payments • Resolving and processing complex and "freak" cases requiring detailed investigation and technical expertise • Updating the administration system with calculation changes, factor updates, and member data amendments • Managing the annual pension increase exercise end-to-end • Assisting with other annual and triennial projects, including: - Scheme newsletter production - Annual audit support - Bulk Deferred Benefit updates for Pensions Dashboards - Scheme valuation preparation and related activities You will work closely with the wider team, trustees, and other stakeholders/suppliers to ensure a high-quality service is maintained at all times. What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience is ideal, although full training can be provided for the successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. Good communication skills, with the ability to explain technical matters clearly. Proficiency in pension administration systems (training on our specific platform will be provided) A positive, collaborative team player with a solutions-focused mindset Previous experience with scheme events and project support would be highly advantageous. What We Offer • Competitive salary - £45-£50k • Holiday entitlement - 25 days plus bank holidays • Generous Pension Scheme • A supportive and collaborative small team environment • This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 18, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Bookkeeper / Personal Assistant & Administrator Horley, Surrey (office-based) Up to £35,000 per annum Full-time (5 days per week) 2 days bookkeeping 3 days PA / administrative support About the Role We are seeking a highly organised and versatile Bookkeeper / PA & Administrator to join our client in Horley. This is a varied role combining financial responsibilities with personal assistant and general administrative duties. The successful candidate will be proactive, detail-oriented, comfortable managing multiple priorities and working in a small office environment. Key Responsibilities Bookkeeping Maintain accurate financial records and ledgers Process invoices, receipts, and payments Bank reconciliations VAT return preparation and familiarity CIS Payments and reconciliation Debt recovery Manage accounts payable and receivable Assist with payroll preparation (if applicable) Prepare financial reports for management and external accountants Ensure compliance with relevant financial regulations and procedures Personal Assistant / Admin Support Diary and calendar management Scheduling meetings and appointments Handling correspondence (emails, calls, and post) Supporting senior staff with day-to-day tasks General office administration and coordination Maintaining filing systems Preparing documents, reports, and presentations Liaising with suppliers, clients, and external partners Supporting operational processes and internal projects Skills & Experience Required Proven experience in bookkeeping (essential) Strong Familiarity with accounting software Xero Strong organisational and time management skills Excellent attention to detail and accuracy Confident communication skills (written and verbal) Proficient in Microsoft Office (Teams, Word, Excel, Outlook) Ability to handle confidential information with discretion Experience in a PA or administrative role (desirable) Personal Attributes Confident and driven Self-motivated and proactive Flexible and adaptable Strong problem-solving skills Professional and approachable manner What We Offer Competitive salary up to £35,000 20 days holiday + Bank Holidays Varied and engaging role Supportive working environment Company pension scheme Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
May 15, 2026
Full time
Bookkeeper / Personal Assistant & Administrator Horley, Surrey (office-based) Up to £35,000 per annum Full-time (5 days per week) 2 days bookkeeping 3 days PA / administrative support About the Role We are seeking a highly organised and versatile Bookkeeper / PA & Administrator to join our client in Horley. This is a varied role combining financial responsibilities with personal assistant and general administrative duties. The successful candidate will be proactive, detail-oriented, comfortable managing multiple priorities and working in a small office environment. Key Responsibilities Bookkeeping Maintain accurate financial records and ledgers Process invoices, receipts, and payments Bank reconciliations VAT return preparation and familiarity CIS Payments and reconciliation Debt recovery Manage accounts payable and receivable Assist with payroll preparation (if applicable) Prepare financial reports for management and external accountants Ensure compliance with relevant financial regulations and procedures Personal Assistant / Admin Support Diary and calendar management Scheduling meetings and appointments Handling correspondence (emails, calls, and post) Supporting senior staff with day-to-day tasks General office administration and coordination Maintaining filing systems Preparing documents, reports, and presentations Liaising with suppliers, clients, and external partners Supporting operational processes and internal projects Skills & Experience Required Proven experience in bookkeeping (essential) Strong Familiarity with accounting software Xero Strong organisational and time management skills Excellent attention to detail and accuracy Confident communication skills (written and verbal) Proficient in Microsoft Office (Teams, Word, Excel, Outlook) Ability to handle confidential information with discretion Experience in a PA or administrative role (desirable) Personal Attributes Confident and driven Self-motivated and proactive Flexible and adaptable Strong problem-solving skills Professional and approachable manner What We Offer Competitive salary up to £35,000 20 days holiday + Bank Holidays Varied and engaging role Supportive working environment Company pension scheme Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited's Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
GIRLGUIDING LONDON AND SOUTH EAST ENGLAND
Wandsworth, London
About the role The learning, development and events manager plays a key leadership role in enabling high-quality Guiding across London and South East England. Working closely with the region manager, volunteers and the senior leadership team, the role leads and supports a small team of administrators to manage projects, events and training, ensuring they are well organised and aligned with regional priorities. You'll build strong relationships with volunteers and partners, and maintain a clear overview of current Girlguiding resources and initiatives. About Girlguiding With Girlguiding, girls have fun, adventure and the space to discover their potential. Girls can do anything. We help them know that, whether they're 4 or 18 or in between. Through fun, friendship, challenge and adventure we empower girls to find their voice, inspiring them to discover the best in themselves and to make a positive difference in their community. About Girlguiding London and South East England Girlguiding breaks down into gradually smaller groups that deliver good guiding for their area. At the highest level, the UK is split into ten countries and regions. Girlguiding London and South East England is one of the regions of Girlguiding and we are here to deliver and support the business of Girlguiding in the region. The region consists of 17 counties from Sussex, Surrey, Kent, and London, with over 50,000 members. We provide training and support for adult volunteers to enable them to deliver good guiding experiences and share good practice across the region. This is an exciting time to join Girlguiding London and South East England as we are working on our strategy for , reflecting the Girlguiding strategy of 'Today, Tomorrow, Together' to meet the needs of our members in today's society. Find the full role description and how to apply on our website:
May 14, 2026
Full time
About the role The learning, development and events manager plays a key leadership role in enabling high-quality Guiding across London and South East England. Working closely with the region manager, volunteers and the senior leadership team, the role leads and supports a small team of administrators to manage projects, events and training, ensuring they are well organised and aligned with regional priorities. You'll build strong relationships with volunteers and partners, and maintain a clear overview of current Girlguiding resources and initiatives. About Girlguiding With Girlguiding, girls have fun, adventure and the space to discover their potential. Girls can do anything. We help them know that, whether they're 4 or 18 or in between. Through fun, friendship, challenge and adventure we empower girls to find their voice, inspiring them to discover the best in themselves and to make a positive difference in their community. About Girlguiding London and South East England Girlguiding breaks down into gradually smaller groups that deliver good guiding for their area. At the highest level, the UK is split into ten countries and regions. Girlguiding London and South East England is one of the regions of Girlguiding and we are here to deliver and support the business of Girlguiding in the region. The region consists of 17 counties from Sussex, Surrey, Kent, and London, with over 50,000 members. We provide training and support for adult volunteers to enable them to deliver good guiding experiences and share good practice across the region. This is an exciting time to join Girlguiding London and South East England as we are working on our strategy for , reflecting the Girlguiding strategy of 'Today, Tomorrow, Together' to meet the needs of our members in today's society. Find the full role description and how to apply on our website: