About The Role
Working Hours: 35 hours per week
Contract Type: Permanent
Closing Date: 11.59pm, 28 December 2025
Interview method: Virtual
Responsibilities
- Identify and resolve issues across the Windows Server estate (physical and virtual).
- Support and configure DHCP, DNS, Active Directory and Group Policy.
- Maintain load balancers, SSL certificates and cloud infrastructure.
- Act as a technical liaison between internal clients and external suppliers.
- Ensure compliance with incident, problem and change management processes.
- Generate and update technical documentation related to the supported systems.
Qualifications
- Excellent knowledge of Windows Server OS 2016 upwards, Active Directory, DNS, DHCP and Group Policy.
- Experience with M365/Azure technologies including infrastructure configuration, policy and monitoring.
- Experience with load balancing technologies and hyperconverged solutions (Nutanix).
- Proficiency in PowerShell scripting and data manipulation in Excel.
- Working knowledge of VMware and physical servers.
- Strong fault finding skills in a complex environment.
- Experience with IaC scripting (Terraform) and SCOM (System Centre Operations Manager).
- Qualified to ITIL, or willing to work towards ITIL certification.
- Familiarity with ITIL framework, including SLA's, change management and configuration management.
Personal Skills
- Excellent written and verbal communication.
- Ability to work closely with suppliers and within an on call rota.
- Forward thinking and adaptable to new technologies.
- Experience building, maintaining and supporting complex server environments both on prem and cloud.
About Us
Manchester City Council is a local council serving one of the UK's most vibrant and diverse cities. We work to strengthen communities, drive innovation in public services and create a fairer, greener and healthier city.
Benefits We Offer
- Generous holiday allowance - up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service.
- Enrolment in the UK's largest local government pension scheme with life cover of three times your salary.
- Enhanced parental and carers leave and up to three days volunteering leave.
- Access a range of discounts, cycle to work scheme, free flu jabs and eye tests.
- Learning and growth opportunities, from workshops and training sessions to apprenticeships and qualifications.
- Commitment to a flexible, fair workplace with support for people with disabilities and diverse backgrounds.
Equal Opportunity and Inclusion
Manchester City Council is a Disability Confident Employer and welcomes applications from people of all ages and backgrounds, particularly from Black, Asian, Minority Ethnic, Disabled and young people. We provide a safe inclusive space and support for all employees.
Pre Employment Checks
- Proof of Right to Work in the UK.
- References from current and previous employers.
- Evidence of relevant qualifications.
- BPSS clearance for roles involving access to government data, systems or assets.
Application Process
Please read the full role profile attached and email for any adjustments or further information.