Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) Location: Remote (applicants must currently reside in same country as a FINN Partners office location) Employment: Full-time, direct hire Reports to: Global Intelligence Manager / Senior Analyst of the FINN Partners Global Intelligence Lab Job Summary The Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) position provides high-quality, hands on data analysis and social listening support across Global Intelligence Lab projects within FINN Partners. The Junior Analyst acts as a core data engine for the Lab, and focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr. This role is primarily executional and analytical, and will extract, structure, and interpret large volumes of data via social listening, media intelligence and data analysis, and then craft compelling narratives, write copy, and create analytical insight briefs. This role supports flagship offerings such as always on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is not client facing, so presentation experience and client facing experience are not required for this role. Because this role reports to the department's senior leadership, such close collaboration provides the Jr. Analyst with visibility and learning opportunities beyond that of a typical junior analyst level role. The Jr. Analyst will work closely with our Global Intelligence colleagues and, periodically with our account teams. We are looking for a hands on, analytically curious data Jr. Analyst who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight. This job opportunity will permit you to join a small, evolving intelligence team where your work genuinely shapes outputs, and where you will have exposure to a wide range of FINN Partners' global clients, business sectors, and issues, and where you have opportunity to improve, challenge and redesign frameworks, dashboards, and methodologies, while working within our team culture that actively encourages suggestions, experimentation and new ways of working. You will be trusted with responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior led environment. About the FINN Partners Global Intelligence Lab FINN Partners is an award winning global, integrated marketing agency (public relations, advertising, marketing). Our internal department - the FINN Partners Global Intelligence Lab - is our agency's dedicated marketing research, analytics and intelligence capability. We provide always on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision making. The team works across our client sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. Our Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This Jr. Analyst role sits at the heart of that ambition. Responsibilities Increase the scale, speed and consistency of Global Intelligence outputs. Strengthen FINN's always on monitoring, Pulse and Compete offerings. Enable senior team members to focus on interpretation, storytelling and client engagement. Execute day to day data analysis across social listening, media monitoring and digital intelligence projects. Build, maintain and optimise complex Boolean queries across multiple platforms. Pull, clean and structure datasets for use in Pulse dashboards. Compete reports and ad hoc analysis. Conduct volume, sentiment, share of voice and thematic analysis across brands, competitors and issues. Identify emerging narratives, anomalies, spikes and risks in large datasets. Support trend analysis, audience exploration and message pull through analysis. Quality check data outputs to ensure accuracy, consistency and methodological rigour. Document methodologies, assumptions and limitations clearly, for internal use. Support internal teams with rapid data requests and intelligence "quick turns". Requirements Bachelor's degree or equivalent experience in a quantitative, analytical or communications related field. 1-3 years' experience in data analysis, media intelligence or social listening. Analytically and technically strong applicants who are former employees or are power users of platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr are highly desired. Inside knowledge from platform-side experience is highly desired. Advanced proficiency in at least one major social listening / media intelligence platform. Strong Boolean logic and query building capability. Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning). A self starter who works effectively independently and is someone who has comfort working with large, messy datasets. Curious, detail oriented and motivated by problem solving. Highly proficient in written English, with the ability to clearly annotate findings and insights. Ability to work independently, manage time zones, and deliver to deadlines. High attention to detail and methodological discipline. To Apply Please upload your resume and cover letter detailing your prior work experience. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Mar 10, 2026
Full time
Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) Location: Remote (applicants must currently reside in same country as a FINN Partners office location) Employment: Full-time, direct hire Reports to: Global Intelligence Manager / Senior Analyst of the FINN Partners Global Intelligence Lab Job Summary The Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) position provides high-quality, hands on data analysis and social listening support across Global Intelligence Lab projects within FINN Partners. The Junior Analyst acts as a core data engine for the Lab, and focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr. This role is primarily executional and analytical, and will extract, structure, and interpret large volumes of data via social listening, media intelligence and data analysis, and then craft compelling narratives, write copy, and create analytical insight briefs. This role supports flagship offerings such as always on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is not client facing, so presentation experience and client facing experience are not required for this role. Because this role reports to the department's senior leadership, such close collaboration provides the Jr. Analyst with visibility and learning opportunities beyond that of a typical junior analyst level role. The Jr. Analyst will work closely with our Global Intelligence colleagues and, periodically with our account teams. We are looking for a hands on, analytically curious data Jr. Analyst who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight. This job opportunity will permit you to join a small, evolving intelligence team where your work genuinely shapes outputs, and where you will have exposure to a wide range of FINN Partners' global clients, business sectors, and issues, and where you have opportunity to improve, challenge and redesign frameworks, dashboards, and methodologies, while working within our team culture that actively encourages suggestions, experimentation and new ways of working. You will be trusted with responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior led environment. About the FINN Partners Global Intelligence Lab FINN Partners is an award winning global, integrated marketing agency (public relations, advertising, marketing). Our internal department - the FINN Partners Global Intelligence Lab - is our agency's dedicated marketing research, analytics and intelligence capability. We provide always on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision making. The team works across our client sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. Our Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This Jr. Analyst role sits at the heart of that ambition. Responsibilities Increase the scale, speed and consistency of Global Intelligence outputs. Strengthen FINN's always on monitoring, Pulse and Compete offerings. Enable senior team members to focus on interpretation, storytelling and client engagement. Execute day to day data analysis across social listening, media monitoring and digital intelligence projects. Build, maintain and optimise complex Boolean queries across multiple platforms. Pull, clean and structure datasets for use in Pulse dashboards. Compete reports and ad hoc analysis. Conduct volume, sentiment, share of voice and thematic analysis across brands, competitors and issues. Identify emerging narratives, anomalies, spikes and risks in large datasets. Support trend analysis, audience exploration and message pull through analysis. Quality check data outputs to ensure accuracy, consistency and methodological rigour. Document methodologies, assumptions and limitations clearly, for internal use. Support internal teams with rapid data requests and intelligence "quick turns". Requirements Bachelor's degree or equivalent experience in a quantitative, analytical or communications related field. 1-3 years' experience in data analysis, media intelligence or social listening. Analytically and technically strong applicants who are former employees or are power users of platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr are highly desired. Inside knowledge from platform-side experience is highly desired. Advanced proficiency in at least one major social listening / media intelligence platform. Strong Boolean logic and query building capability. Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning). A self starter who works effectively independently and is someone who has comfort working with large, messy datasets. Curious, detail oriented and motivated by problem solving. Highly proficient in written English, with the ability to clearly annotate findings and insights. Ability to work independently, manage time zones, and deliver to deadlines. High attention to detail and methodological discipline. To Apply Please upload your resume and cover letter detailing your prior work experience. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Mar 07, 2026
Contractor
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
Mar 04, 2026
Full time
VP, Global Partnerships (£70K+ & uncapped commission) Join the Future of Travel Media with Wanderlust Are you ready to help shape the evolution of the UK's most iconic and trusted travel media brand? Wanderlust has been a trailblazer in inspiring travellers to pursue deeper, more authentic experiences for over 30 years. As we embark on a new era of growth, we're seeking a dynamic and commercially driven VP of Global Partnerships to drive our continued growth for the next decade and beyond. Why Wanderlust ? With a rich heritage and a reputation for delivering transformative travel content, Wanderlust is undergoing a major global expansion. Under new ownership and a strengthened leadership team since 2020, we're investing millions into our growth, enhancing our digital capabilities, and expanding our print presence to over 80 markets worldwide. We're more committed than ever to innovating and staying at the forefront of travel media. About the Role Based in our Bloomsbury office in central London, the VP of Global Partnerships will play a crucial role in our expansion, focusing on revenue growth and strategic partnerships. Key Responsibilities: Drive revenue by selling profitable campaigns to new clients and expanding relationships with existing partners through strategic account management. Collaborate with the senior management team to develop and implement a comprehensive sales strategy across digital, print, and event platforms. Achieve and exceed sales targets, contributing to Wanderlust's profitability and growth. Expand and optimize our digital inventory to maximize revenue opportunities. Identify new market opportunities that can drive profit and add value to the business. People management skills and the ability to mentor and support a team of sales executives, fostering their professional development and increasing their productivity. Work closely with the Chief Commercial Officer to enhance efficiency and profitability across the business. Provide detailed forecasts, results, and strategic insights directly to senior management. Manage administrative responsibilities efficiently, ensuring tasks are completed accurately and on time. Represent Wanderlust at industry events, conferences, and meetings, both locally and globally, and become a trusted brand ambassador for our partners. These are integral to the role and include evenings, weekends and multi-day travel to international destinations across the year. Who We're Looking For: Travel Enthusiast: A passion for travel, especially in the style of Wanderlust , is essential. Experienced Media Sales Professional: Background in media/advertising sales, preferably with a digital focus (print experience is an added advantage). Proven Success: Demonstrated track record of achieving individual and team sales targets and contributing to business growth. Business Savvy: Strong commercial acumen and the ability to identify and act on new revenue opportunities. Sales Leader: Confident in selling, presenting, and negotiating with a proven ability to win new business. People Manager: Experience managing a team is a major bonus but not required; however, a willingness to take on this responsibility is essential. What We Offer: Salary: £70K (based on experience) + industry leading uncapped commission structure An opportunity to be part of a multi-award-winning travel brand with an exciting future. A chance to work in a collaborative, innovative, and inspiring environment with travel at the heart of everything we do. How to Apply: If you're ready to join a team passionate about travel and making a difference in the media landscape, please send your CV and a 30-second video pitch explaining why you are right for the role by an email via the button below.
Entity: Customers & Products Job Family Group: Sales Group Job Description: Role Overview This is a globally strategic leadership role within Castrols Automotive OEM business, accountable for shaping and accelerating growth through long-term partnerships with leading global Automotive Original Equipment Manufacturers (OEMs). The role owns relationships with OEM partners and is responsible for defining and delivering a robust business development pipeline. It combines leadership with focused commercial execution, ensuring Castrol is positioned as a differentiated, long-term value partner across traditional automotive value pools and emerging opportunities linked to energy transition, decarbonisation and digitally enabled business models. Operating at senior executive interface level, the role balances long-term strategic alignment with near-term commercial delivery. It requires the ability to influence across a complex global organisation while leading a diverse, internationally distributed Business Development team. The position plays a critical role in strengthening Castrols competitive position with global Automotive OEMs and delivering growth in line with strategy and financial targets. Key Accountabilities Own and lead global strategic partnerships with major Automotive OEMs, setting overall account direction and performance targets. Deliver global account strategies aligned to Castrol growth and financial objectives. Lead the global RFQ pipeline, including commercial strategy, negotiations and long-term partnership agreements. Deliver revenue and profitability targets through focused commercial execution and rigorous governance. Orchestrate cross-functional alignment across PUs, regional teams and functions to mobilise enterprise delivery. Strengthen Castrols strategic positioning through coordinated marketing and sponsorship initiatives with OEM partners. Lead and develop a globally distributed Business Development team. Experience and Skills Required Experience owning global strategic partnerships with major Automotive OEMs or comparable large-scale industrial customers. Accountability for delivering revenue and profitability growth across complex, multi-regional commercial relationships. Experience defining and delivering global account strategies within large, matrixed multinational organisations. Experience leading RFQ strategy, high-value negotiations and long-term commercial agreements. Experience engaging senior executive stakeholders externally and internally. Deep understanding of the global automotive industry, mobility transformation and evolving OEM business models. Experience leading diverse, globally distributed teams. MBA or relevant postgraduate qualification desirable. Why Join Us? Were committed to supporting leaders who want to make an impact. Here youll have the chance to shape and influence outcomes across businesses. Youll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
Mar 04, 2026
Full time
Entity: Customers & Products Job Family Group: Sales Group Job Description: Role Overview This is a globally strategic leadership role within Castrols Automotive OEM business, accountable for shaping and accelerating growth through long-term partnerships with leading global Automotive Original Equipment Manufacturers (OEMs). The role owns relationships with OEM partners and is responsible for defining and delivering a robust business development pipeline. It combines leadership with focused commercial execution, ensuring Castrol is positioned as a differentiated, long-term value partner across traditional automotive value pools and emerging opportunities linked to energy transition, decarbonisation and digitally enabled business models. Operating at senior executive interface level, the role balances long-term strategic alignment with near-term commercial delivery. It requires the ability to influence across a complex global organisation while leading a diverse, internationally distributed Business Development team. The position plays a critical role in strengthening Castrols competitive position with global Automotive OEMs and delivering growth in line with strategy and financial targets. Key Accountabilities Own and lead global strategic partnerships with major Automotive OEMs, setting overall account direction and performance targets. Deliver global account strategies aligned to Castrol growth and financial objectives. Lead the global RFQ pipeline, including commercial strategy, negotiations and long-term partnership agreements. Deliver revenue and profitability targets through focused commercial execution and rigorous governance. Orchestrate cross-functional alignment across PUs, regional teams and functions to mobilise enterprise delivery. Strengthen Castrols strategic positioning through coordinated marketing and sponsorship initiatives with OEM partners. Lead and develop a globally distributed Business Development team. Experience and Skills Required Experience owning global strategic partnerships with major Automotive OEMs or comparable large-scale industrial customers. Accountability for delivering revenue and profitability growth across complex, multi-regional commercial relationships. Experience defining and delivering global account strategies within large, matrixed multinational organisations. Experience leading RFQ strategy, high-value negotiations and long-term commercial agreements. Experience engaging senior executive stakeholders externally and internally. Deep understanding of the global automotive industry, mobility transformation and evolving OEM business models. Experience leading diverse, globally distributed teams. MBA or relevant postgraduate qualification desirable. Why Join Us? Were committed to supporting leaders who want to make an impact. Here youll have the chance to shape and influence outcomes across businesses. Youll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses, share options, and a range of flexible benefits designed to meet your needs from healthcare and retirement plans to paid time off and agile working. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. JBRP1_UKTJ
Overview We are hiring on behalf of a leading global shipowner and integrated maritime solutions provider with a strong footprint across Europe and Asia. As part of its expansion, the company is launching a new international maritime training institution that will blend a West Africa-based campus with partnered UK maritime colleges. This integrated model is designed to develop the next generation of seafarers and maritime professionals through pre-sea and post-sea programmes that lead into UK-recognised CoC, diploma, and degree routes. We are now seeking an experienced and visionary Director to lead the business strategy and growth of this institution. Based in London with regular international travel, this role will work closely with executive leadership and global partners to define the strategic direction, establish international collaborations, and ensure alignment with evolving global maritime standards. Key Responsibilities Lead the overall management, commercial growth, and long-term strategic development of a new maritime training institution spanning both pre-sea and post-sea education Design and execute a business development strategy to build a strong portfolio of clients across shipowners, ship managers, oil majors, and other maritime organisations Drive international collaborations with leading UK and global maritime colleges to establish academic pathways, joint programmes, and progression routes (including UK CoC, diploma and degree options) Develop and implement a marketing and student recruitment strategy targeting aspiring cadets and serving seafarers in West Africa and beyond, including digital campaigns, outreach events, and institutional partnerships Build and own a placement strategy for graduates and course participants to secure berths, cadetships and roles with external shipowners and managers across Europe and other key markets Represent the institution to shipowners, maritime organisations, regulators, and government authorities, acting as the primary spokesperson and industry liaison Oversee campus operations in West Africa, ensuring world-class standards across facilities, infrastructure, staff performance, student services, and overall learner experience Manage financial planning and stewardship of the institution, including budgeting, forecasting, audits, cost optimisation, and procurement oversight Build and nurture a high-performing, commercially aware team, fostering a culture of professionalism, accountability, customer focus, and continuous improvement as the institution scales Qualifications Degree in Business Administration, Management, Maritime Studies, or a related discipline Minimum 10+ years of leadership experience in maritime training, maritime education, ship management, or maritime industry operations Strategic, growth-focused leadership mindset with strong commercial and operational insight Strong professional reputation and network within the maritime community, especially among shipowners and relevant UK maritime / training authorities Deep understanding of global maritime education standards and regulatory frameworks (STCW, IMO, NIMASA, MCA) Excellent stakeholder engagement, communication, and relationship-building skills, comfortable interacting at C-suite and senior institutional levels Comfortable with extensive international travel and cross-border operational management (London-West Africa-global shipowner hubs) Benefits Opportunity to build and lead a flagship maritime training institution from the ground up Significant commercial responsibility, including influence over institutional growth Highly visible, strategic role within a growing international group Direct reporting to senior leadership (CXO level)
Feb 27, 2026
Full time
Overview We are hiring on behalf of a leading global shipowner and integrated maritime solutions provider with a strong footprint across Europe and Asia. As part of its expansion, the company is launching a new international maritime training institution that will blend a West Africa-based campus with partnered UK maritime colleges. This integrated model is designed to develop the next generation of seafarers and maritime professionals through pre-sea and post-sea programmes that lead into UK-recognised CoC, diploma, and degree routes. We are now seeking an experienced and visionary Director to lead the business strategy and growth of this institution. Based in London with regular international travel, this role will work closely with executive leadership and global partners to define the strategic direction, establish international collaborations, and ensure alignment with evolving global maritime standards. Key Responsibilities Lead the overall management, commercial growth, and long-term strategic development of a new maritime training institution spanning both pre-sea and post-sea education Design and execute a business development strategy to build a strong portfolio of clients across shipowners, ship managers, oil majors, and other maritime organisations Drive international collaborations with leading UK and global maritime colleges to establish academic pathways, joint programmes, and progression routes (including UK CoC, diploma and degree options) Develop and implement a marketing and student recruitment strategy targeting aspiring cadets and serving seafarers in West Africa and beyond, including digital campaigns, outreach events, and institutional partnerships Build and own a placement strategy for graduates and course participants to secure berths, cadetships and roles with external shipowners and managers across Europe and other key markets Represent the institution to shipowners, maritime organisations, regulators, and government authorities, acting as the primary spokesperson and industry liaison Oversee campus operations in West Africa, ensuring world-class standards across facilities, infrastructure, staff performance, student services, and overall learner experience Manage financial planning and stewardship of the institution, including budgeting, forecasting, audits, cost optimisation, and procurement oversight Build and nurture a high-performing, commercially aware team, fostering a culture of professionalism, accountability, customer focus, and continuous improvement as the institution scales Qualifications Degree in Business Administration, Management, Maritime Studies, or a related discipline Minimum 10+ years of leadership experience in maritime training, maritime education, ship management, or maritime industry operations Strategic, growth-focused leadership mindset with strong commercial and operational insight Strong professional reputation and network within the maritime community, especially among shipowners and relevant UK maritime / training authorities Deep understanding of global maritime education standards and regulatory frameworks (STCW, IMO, NIMASA, MCA) Excellent stakeholder engagement, communication, and relationship-building skills, comfortable interacting at C-suite and senior institutional levels Comfortable with extensive international travel and cross-border operational management (London-West Africa-global shipowner hubs) Benefits Opportunity to build and lead a flagship maritime training institution from the ground up Significant commercial responsibility, including influence over institutional growth Highly visible, strategic role within a growing international group Direct reporting to senior leadership (CXO level)
Marketing Manager vacancy with an award-winning, super-friendly travel team. This experiential tour operator have tweaked their structure a little recently which has created the opportunity for an experienced travel industry professional to join them in the capacity explained further below. Salary 40-50K. 2 days in their London office 3 from home. This could be the perfect opportunity for a Travel Industry Senior Marketing Executive to step up into management! Marketing Manager Responsibilities: Set marketing direction aligned with growth and revenue priorities. Partner cross-functionally to shape pricing, forecasts, and commercial plans. Deliver innovation-led initiatives that drive sustainable income. Own budget accountability with clear performance returns. Provide leadership teams with insight to guide decision-making. Define online focus areas, success metrics, and measurable outcomes. Lead integrated activity across search, paid, email, social, and partners. Maintain brand consistency and manage agency delivery. Optimise paid media, organic visibility, and website conversion. Oversee content creation supporting reach, engagement, and discovery. Run targeted lifecycle communications using data-driven segmentation. Strengthen visibility through communities and digital alliances. Analyse results using analytics and reporting platforms. Apply insights to improve efficiency, ROI, and commercial impact. Identify risks and opportunities early, adapting activity accordingly. Develop and motivate a small, high-performing team. Encourage creativity, accountability, and commercial thinking. Drive strong collaboration across departments. Marketing Manager Skills & Experience: Experience in marketing in travel or tourism - essential Strong track record in digital and offline marketing with focus on results and ROI. Confident communicator Proven leadership of small teams, with a collaborative and goal-driven approach. Skilled in analysing data to support commercial decisions. If you are interested in this exciting new Marketing Manager opportunity and your experience reflects the criteria stated above please send your CV asap to (url removed)
Feb 27, 2026
Full time
Marketing Manager vacancy with an award-winning, super-friendly travel team. This experiential tour operator have tweaked their structure a little recently which has created the opportunity for an experienced travel industry professional to join them in the capacity explained further below. Salary 40-50K. 2 days in their London office 3 from home. This could be the perfect opportunity for a Travel Industry Senior Marketing Executive to step up into management! Marketing Manager Responsibilities: Set marketing direction aligned with growth and revenue priorities. Partner cross-functionally to shape pricing, forecasts, and commercial plans. Deliver innovation-led initiatives that drive sustainable income. Own budget accountability with clear performance returns. Provide leadership teams with insight to guide decision-making. Define online focus areas, success metrics, and measurable outcomes. Lead integrated activity across search, paid, email, social, and partners. Maintain brand consistency and manage agency delivery. Optimise paid media, organic visibility, and website conversion. Oversee content creation supporting reach, engagement, and discovery. Run targeted lifecycle communications using data-driven segmentation. Strengthen visibility through communities and digital alliances. Analyse results using analytics and reporting platforms. Apply insights to improve efficiency, ROI, and commercial impact. Identify risks and opportunities early, adapting activity accordingly. Develop and motivate a small, high-performing team. Encourage creativity, accountability, and commercial thinking. Drive strong collaboration across departments. Marketing Manager Skills & Experience: Experience in marketing in travel or tourism - essential Strong track record in digital and offline marketing with focus on results and ROI. Confident communicator Proven leadership of small teams, with a collaborative and goal-driven approach. Skilled in analysing data to support commercial decisions. If you are interested in this exciting new Marketing Manager opportunity and your experience reflects the criteria stated above please send your CV asap to (url removed)
Bexhill, United Kingdom Posted on 13/02/2026 This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management Provide day to day guidance to the accounts team and ensure high quality delivery across all work Oversee office operations and support a positive and organised working environment Lead recruitment, onboarding, performance reviews and staff development Ensure compliance with internal procedures and external regulatory requirements Support operational planning and contribute to long term strategic decisions Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management Coach and mentor team members to encourage professional growth Delegate workload effectively across the team Monitor productivity, accuracy and adherence to deadlines Provide technical support across complex accounting matters Promote collaboration across departments and maintain high service standards Portfolio and Client Management Manage a diverse portfolio of clients and ensure first class service delivery Review and sign off year end accounts, management accounts and tax submissions Conduct regular client meetings to discuss financial performance and future planning Identify opportunities to improve client processes and provide advisory support Maintain strong long term relationships and ensure client retention Business Development and Expansion Drive new business activity and build strong connections across the region and internationally Represent the firm at networking events and professional gatherings Contribute to the development of service lines and new revenue streams Support marketing initiatives and strengthen the firm's market presence Work with senior leadership to plan and implement growth strategies Champion the firm's modern approach and technology driven value proposition Requirements Previous experience in a director role within practice ACA or ACCA qualified or equivalent Strong leadership and people management ability Excellent communication and client relationship skills Strong commercial awareness with a proven track record of winning and retaining business Confident handling complex accounts and advisory work Interest in modern systems, automation and technology led solutions The salary for this role is expected to be between £70,000 and £90,000 or higher depending on experience and previous seniority. Pension Scheme: Secure contributions to your pension. Life Insurance: Peace of mind with Aviva cover. Vision Care: Support for vision related expenses. Holiday Allowance: Generous leave, including Christmas office closure. Team Events: Regular opportunities to network and collaborate. Professional Development: Access to CPD and training programs to support career growth. We're keen to remain the leading provider of the best accountancy talent in the South East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Feb 27, 2026
Full time
Bexhill, United Kingdom Posted on 13/02/2026 This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management Provide day to day guidance to the accounts team and ensure high quality delivery across all work Oversee office operations and support a positive and organised working environment Lead recruitment, onboarding, performance reviews and staff development Ensure compliance with internal procedures and external regulatory requirements Support operational planning and contribute to long term strategic decisions Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management Coach and mentor team members to encourage professional growth Delegate workload effectively across the team Monitor productivity, accuracy and adherence to deadlines Provide technical support across complex accounting matters Promote collaboration across departments and maintain high service standards Portfolio and Client Management Manage a diverse portfolio of clients and ensure first class service delivery Review and sign off year end accounts, management accounts and tax submissions Conduct regular client meetings to discuss financial performance and future planning Identify opportunities to improve client processes and provide advisory support Maintain strong long term relationships and ensure client retention Business Development and Expansion Drive new business activity and build strong connections across the region and internationally Represent the firm at networking events and professional gatherings Contribute to the development of service lines and new revenue streams Support marketing initiatives and strengthen the firm's market presence Work with senior leadership to plan and implement growth strategies Champion the firm's modern approach and technology driven value proposition Requirements Previous experience in a director role within practice ACA or ACCA qualified or equivalent Strong leadership and people management ability Excellent communication and client relationship skills Strong commercial awareness with a proven track record of winning and retaining business Confident handling complex accounts and advisory work Interest in modern systems, automation and technology led solutions The salary for this role is expected to be between £70,000 and £90,000 or higher depending on experience and previous seniority. Pension Scheme: Secure contributions to your pension. Life Insurance: Peace of mind with Aviva cover. Vision Care: Support for vision related expenses. Holiday Allowance: Generous leave, including Christmas office closure. Team Events: Regular opportunities to network and collaborate. Professional Development: Access to CPD and training programs to support career growth. We're keen to remain the leading provider of the best accountancy talent in the South East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
The Opportunity We are currently partnering with a premier Presentation Design Agency that helps global brands tell their stories through high-stakes visual communication. This isn't your standard "brochure and banner" agency; they specialize in pitch decks, keynote presentations, and immersive digital storytelling for C-suite executives and industry leaders. As an Account Manager , you will be the bridge between ambitious client visions and a world-class creative team. You will manage a diverse portfolio, ensuring that every pixel and every point of data is delivered on time, on brand, and beyond expectations. Key Responsibilities Client Relationship Management Strategic Partnership: Act as the primary, proactive point of contact for a varied portfolio of accounts, ranging from tech startups to FTSE 100 firms. Briefing & Insight: Interpret complex client requirements. You ll ask the "extra" questions to ensure the design team has a rock-solid foundation to build from. Communication: Lead client calls and meetings, providing clear contact reports, timelines, and cost confirmations. Project & Internal Delivery End-to-End Oversight: Manage the full project lifecycle from the initial "napkin sketch" brief through to final delivery and polish. Creative Liaison: Translate business goals into creative briefs. You will review all design work against the client s objectives before it ever hits their inbox. Resource Management: Balance multiple fast-moving workstreams simultaneously, maintaining obsessive attention to detail. Commercial Growth Account Development: Identify opportunities to add value. If a client needs a pitch deck, could they also benefit from an animated explainer or a brand refresh? Financial Rigor: Support the senior team with budget tracking, estimating, and ensuring projects remain profitable. The Ideal Candidate The Experience: 2 4 years of experience in an Agency environment (Design, Creative, or Integrated). Experience with presentation-specific workflows is a major plus. The Communicator: You are confident speaking to high-level stakeholders and can simplify complex ideas. The Organiser: You thrive in a fast-paced environment and have a "no-stone-unturned" approach to project management. The Mindset: You are ambitious, creatively driven, and eager to grow within a specialist agency that is scaling rapidly. Hybrid: Use 100 days a year hybrid working!
Feb 26, 2026
Full time
The Opportunity We are currently partnering with a premier Presentation Design Agency that helps global brands tell their stories through high-stakes visual communication. This isn't your standard "brochure and banner" agency; they specialize in pitch decks, keynote presentations, and immersive digital storytelling for C-suite executives and industry leaders. As an Account Manager , you will be the bridge between ambitious client visions and a world-class creative team. You will manage a diverse portfolio, ensuring that every pixel and every point of data is delivered on time, on brand, and beyond expectations. Key Responsibilities Client Relationship Management Strategic Partnership: Act as the primary, proactive point of contact for a varied portfolio of accounts, ranging from tech startups to FTSE 100 firms. Briefing & Insight: Interpret complex client requirements. You ll ask the "extra" questions to ensure the design team has a rock-solid foundation to build from. Communication: Lead client calls and meetings, providing clear contact reports, timelines, and cost confirmations. Project & Internal Delivery End-to-End Oversight: Manage the full project lifecycle from the initial "napkin sketch" brief through to final delivery and polish. Creative Liaison: Translate business goals into creative briefs. You will review all design work against the client s objectives before it ever hits their inbox. Resource Management: Balance multiple fast-moving workstreams simultaneously, maintaining obsessive attention to detail. Commercial Growth Account Development: Identify opportunities to add value. If a client needs a pitch deck, could they also benefit from an animated explainer or a brand refresh? Financial Rigor: Support the senior team with budget tracking, estimating, and ensuring projects remain profitable. The Ideal Candidate The Experience: 2 4 years of experience in an Agency environment (Design, Creative, or Integrated). Experience with presentation-specific workflows is a major plus. The Communicator: You are confident speaking to high-level stakeholders and can simplify complex ideas. The Organiser: You thrive in a fast-paced environment and have a "no-stone-unturned" approach to project management. The Mindset: You are ambitious, creatively driven, and eager to grow within a specialist agency that is scaling rapidly. Hybrid: Use 100 days a year hybrid working!
Would you like to take advantage of an uncapped earning potential and make your mark on the performance of 2 B2B media brands that possess lots of growth opportunities? How does hybrid working in a Sales Manager role where you can bring ideas to the table sound? If you are an experienced driven, innovative, passionate B2B media sales professional who wants to grow in your role, then our client, an innovative, forward thinking, and ambitious B2B media company have an exciting Sales Manager opportunity you won't want to miss out on. You will be working across 2 B2B focused brands, and will be responsible for developing and growing new business opportunities whilst also maintaining and developing existing accounts as well - employing your drive, persistence and tenacity to hit and exceed personal revenue targets. You'll making your mark on a growing brand by using your understanding of B2B media and a consultative approach to sell across wide variety of digital and print advertising and media solutions at your disposal. Your new hands-on Sales Manager role will see you involved in: Selling multiple platform media solutions across print and digital Winning new business, and converting a pipeline of high value opportunities Pitching to both clients and media agencies, curating bespoke proposals based on their objectives Developing strong relationships with new clients whilst also identifying opportunities to grow existing accounts Collaborating with teams internally such as editorial, marketing and events Attending external industry events I am interested in speaking with experienced business development focused professionals such as a Sales Manager, Business Development Manager, Senior Sales Executive, Advertising Sales Manager, Business Development Executive or Account Manager with proven B2B experience - ideally encompassing multi-platform media experience across print and digital media / advertising solutions and products. Basic salary c. 35,000 - 40,000 p.a. (depending on level of experience) plus uncapped OTE Benefits include: hybrid working, free parking, birthday day off, life assurance, season ticket loan, volunteer day and more! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Feb 25, 2026
Full time
Would you like to take advantage of an uncapped earning potential and make your mark on the performance of 2 B2B media brands that possess lots of growth opportunities? How does hybrid working in a Sales Manager role where you can bring ideas to the table sound? If you are an experienced driven, innovative, passionate B2B media sales professional who wants to grow in your role, then our client, an innovative, forward thinking, and ambitious B2B media company have an exciting Sales Manager opportunity you won't want to miss out on. You will be working across 2 B2B focused brands, and will be responsible for developing and growing new business opportunities whilst also maintaining and developing existing accounts as well - employing your drive, persistence and tenacity to hit and exceed personal revenue targets. You'll making your mark on a growing brand by using your understanding of B2B media and a consultative approach to sell across wide variety of digital and print advertising and media solutions at your disposal. Your new hands-on Sales Manager role will see you involved in: Selling multiple platform media solutions across print and digital Winning new business, and converting a pipeline of high value opportunities Pitching to both clients and media agencies, curating bespoke proposals based on their objectives Developing strong relationships with new clients whilst also identifying opportunities to grow existing accounts Collaborating with teams internally such as editorial, marketing and events Attending external industry events I am interested in speaking with experienced business development focused professionals such as a Sales Manager, Business Development Manager, Senior Sales Executive, Advertising Sales Manager, Business Development Executive or Account Manager with proven B2B experience - ideally encompassing multi-platform media experience across print and digital media / advertising solutions and products. Basic salary c. 35,000 - 40,000 p.a. (depending on level of experience) plus uncapped OTE Benefits include: hybrid working, free parking, birthday day off, life assurance, season ticket loan, volunteer day and more! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Feb 24, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Our client, one of Windsor s most dynamic and rapidly scaling marketing agencies, is seeking a Senior Social Media Executive to join their award-winning team. This isn't a role for a "poster" it is a role for a digital native who understands the intersection of creative storytelling, technical paid media, and commercial ROI. As the "Senior Engine" of the social department, you will act as a pivotal link between high-level strategy and flawless execution, managing a diverse portfolio of B2B and B2C clients. Key Responsibilities Strategic Campaign Leadership: Work alongside Account Directors to develop and lead multi-channel social strategies. You will move beyond execution to provide proactive recommendations that drive organic growth. Paid Social Management: Take ownership of paid media performance. This includes the full lifecycle: planning, audience mapping, setup, and ongoing optimization within Meta Ads Manager and LinkedIn Campaign Manager . Content Innovation (TikTok Focus): Act as the agency s finger on the pulse for viral trends. You will lead the creation of native-first content (TikTok/Reels) and advise clients on how to stay relevant in a fast-moving landscape. Data-Driven Insights: Elevate the reporting standard. You will translate complex data sets into clear, actionable "next-step" insights for clients, proving the value of every pound spent. Influencer & Community Ecosystems: Lead influencer identification and outreach strategies. You will manage these external relationships and oversee community management to ensure brand sentiment remains high. Client Relationship Management: Act as a key point of contact for clients, presenting reports and creative concepts with confidence and professional flair. The Ideal Candidate Agency Background: A minimum of 2 3 years of experience in a fast-paced agency environment is essential. You must be comfortable managing multiple clients and shifting brand voices daily. Platform Expertise: You are "TikTok savvy" with a portfolio of native content. You have a deep technical understanding of Instagram, Facebook, LinkedIn, and X . Paid Media Proficiency: You are comfortable managing five-figure spends and understand the nuances of A/B testing, pixel tracking, and conversion API. Software Fluency: Expert-level experience with scheduling and social listening tools (e.g., Sprout Social, Hootsuite, or Later ). The "Agency" DNA: You possess a positive, "can-do" attitude, an obsessive eye for detail, and the resilience to meet tight deadlines without compromising quality. Communication: Exceptional written English and the ability to articulate creative ideas to both internal teams and external stakeholders.
Feb 23, 2026
Full time
Our client, one of Windsor s most dynamic and rapidly scaling marketing agencies, is seeking a Senior Social Media Executive to join their award-winning team. This isn't a role for a "poster" it is a role for a digital native who understands the intersection of creative storytelling, technical paid media, and commercial ROI. As the "Senior Engine" of the social department, you will act as a pivotal link between high-level strategy and flawless execution, managing a diverse portfolio of B2B and B2C clients. Key Responsibilities Strategic Campaign Leadership: Work alongside Account Directors to develop and lead multi-channel social strategies. You will move beyond execution to provide proactive recommendations that drive organic growth. Paid Social Management: Take ownership of paid media performance. This includes the full lifecycle: planning, audience mapping, setup, and ongoing optimization within Meta Ads Manager and LinkedIn Campaign Manager . Content Innovation (TikTok Focus): Act as the agency s finger on the pulse for viral trends. You will lead the creation of native-first content (TikTok/Reels) and advise clients on how to stay relevant in a fast-moving landscape. Data-Driven Insights: Elevate the reporting standard. You will translate complex data sets into clear, actionable "next-step" insights for clients, proving the value of every pound spent. Influencer & Community Ecosystems: Lead influencer identification and outreach strategies. You will manage these external relationships and oversee community management to ensure brand sentiment remains high. Client Relationship Management: Act as a key point of contact for clients, presenting reports and creative concepts with confidence and professional flair. The Ideal Candidate Agency Background: A minimum of 2 3 years of experience in a fast-paced agency environment is essential. You must be comfortable managing multiple clients and shifting brand voices daily. Platform Expertise: You are "TikTok savvy" with a portfolio of native content. You have a deep technical understanding of Instagram, Facebook, LinkedIn, and X . Paid Media Proficiency: You are comfortable managing five-figure spends and understand the nuances of A/B testing, pixel tracking, and conversion API. Software Fluency: Expert-level experience with scheduling and social listening tools (e.g., Sprout Social, Hootsuite, or Later ). The "Agency" DNA: You possess a positive, "can-do" attitude, an obsessive eye for detail, and the resilience to meet tight deadlines without compromising quality. Communication: Exceptional written English and the ability to articulate creative ideas to both internal teams and external stakeholders.
Commercial Director £80,000 + benefits Leeds (Hybrid) can be located at various sites across Yorkshire and the Midlands Permanent - Full-time At Another we are seeking a seasoned Commercial Director to guide a well-established, fast paced organisation through its next phase of expansion. This position combines strategic oversight with practical operational leadership. We are looking for a versatile leader who can set direction, enhance performance, and operate effectively in a fast-moving environment. The successful candidate will oversee sales, operations, product, customer experience and overall commercial results. Working closely with central teams including Finance, Marketing, Technology, People and H&S, as well as the senior leadership group, you will drive meaningful and sustainable growth. Candidates may currently be operating as a General Manager, Commercial Director or Operations Director, as a broad and adaptable skill set is essential. The Role Define and deliver a clear growth strategy and roadmap with measurable targets for revenue, margin and customer metrics Provide strong, visible leadership, establishing clear expectations and nurturing a commercially focused, customer-led and collaborative culture. Identify and capitalise on new growth opportunities, partnering with the wider business to strengthen and promote a compelling proposition to the existing client base. Take full accountability for divisional P&L, partnering with finance and commercial teams on budgeting, pricing strategy, yield management and margin optimisation. Monitor trading performance and respond swiftly to adjust pricing, promotions, product emphasis and distribution channels to achieve objectives. Ensure day-to-day operations consistently deliver an outstanding customer journey. Embed robust processes and Standard Operating Procedures (SOPs) that ensure full compliance with all relevant industry regulations Shape and lead product strategy to ensure the portfolio is commercially attractive, differentiated and aligned to customer demand. Establish and maintain strong supplier and partner relationships to secure advantageous terms, marketing collaboration and access to exclusive or differentiated offerings. Collaborate with Marketing and Digital teams to strengthen brand presence online and across social platforms, optimising campaigns, content and user journeys to drive sales. Contribute to the enhancement of CRM and lifecycle marketing initiatives to increase repeat purchases and referrals, making full use of customer reviews and testimonials. Partner with People and Operations teams to create clear development pathways, training and coaching Utilise data and reporting insights to monitor performance, analyse customer trends and identify opportunities to improve growth, efficiency and experience. Promote and uphold strict compliance with all regulatory, legal and governance requirements. Skills & Experience Demonstrated success in delivering growth within a customer-focused, multi-brand or multi-channel setting. Extensive leadership experience with accountability for both commercial outcomes and operational delivery. Ability to transition smoothly between high-level strategic planning and hands-on operational execution. Strong commercial judgement, including P&L management, pricing and yield strategy, supplier negotiation and rapid, data-led decision making. Proven capability in leading, coaching and developing high-performing teams across sales and operational functions. Highly organised and resilient, capable of managing competing priorities while maintaining focus on results, compliance and customer satisfaction. Confident and experienced in building stakeholder relationships, both internally and externally, leveraging partnerships for commercial growth. This person could be from a general manager, commercial director or operations director background. To Apply If you feel you are a suitable candidate and would like to work for Another Recruitment, please do not hesitate to apply.
Feb 20, 2026
Full time
Commercial Director £80,000 + benefits Leeds (Hybrid) can be located at various sites across Yorkshire and the Midlands Permanent - Full-time At Another we are seeking a seasoned Commercial Director to guide a well-established, fast paced organisation through its next phase of expansion. This position combines strategic oversight with practical operational leadership. We are looking for a versatile leader who can set direction, enhance performance, and operate effectively in a fast-moving environment. The successful candidate will oversee sales, operations, product, customer experience and overall commercial results. Working closely with central teams including Finance, Marketing, Technology, People and H&S, as well as the senior leadership group, you will drive meaningful and sustainable growth. Candidates may currently be operating as a General Manager, Commercial Director or Operations Director, as a broad and adaptable skill set is essential. The Role Define and deliver a clear growth strategy and roadmap with measurable targets for revenue, margin and customer metrics Provide strong, visible leadership, establishing clear expectations and nurturing a commercially focused, customer-led and collaborative culture. Identify and capitalise on new growth opportunities, partnering with the wider business to strengthen and promote a compelling proposition to the existing client base. Take full accountability for divisional P&L, partnering with finance and commercial teams on budgeting, pricing strategy, yield management and margin optimisation. Monitor trading performance and respond swiftly to adjust pricing, promotions, product emphasis and distribution channels to achieve objectives. Ensure day-to-day operations consistently deliver an outstanding customer journey. Embed robust processes and Standard Operating Procedures (SOPs) that ensure full compliance with all relevant industry regulations Shape and lead product strategy to ensure the portfolio is commercially attractive, differentiated and aligned to customer demand. Establish and maintain strong supplier and partner relationships to secure advantageous terms, marketing collaboration and access to exclusive or differentiated offerings. Collaborate with Marketing and Digital teams to strengthen brand presence online and across social platforms, optimising campaigns, content and user journeys to drive sales. Contribute to the enhancement of CRM and lifecycle marketing initiatives to increase repeat purchases and referrals, making full use of customer reviews and testimonials. Partner with People and Operations teams to create clear development pathways, training and coaching Utilise data and reporting insights to monitor performance, analyse customer trends and identify opportunities to improve growth, efficiency and experience. Promote and uphold strict compliance with all regulatory, legal and governance requirements. Skills & Experience Demonstrated success in delivering growth within a customer-focused, multi-brand or multi-channel setting. Extensive leadership experience with accountability for both commercial outcomes and operational delivery. Ability to transition smoothly between high-level strategic planning and hands-on operational execution. Strong commercial judgement, including P&L management, pricing and yield strategy, supplier negotiation and rapid, data-led decision making. Proven capability in leading, coaching and developing high-performing teams across sales and operational functions. Highly organised and resilient, capable of managing competing priorities while maintaining focus on results, compliance and customer satisfaction. Confident and experienced in building stakeholder relationships, both internally and externally, leveraging partnerships for commercial growth. This person could be from a general manager, commercial director or operations director background. To Apply If you feel you are a suitable candidate and would like to work for Another Recruitment, please do not hesitate to apply.
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details
Feb 19, 2026
Full time
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details
Account Based Marketing Manager (Construction 70%, Automotive 30%) Location: Coventry Hybrid - 2 days in HO and 3 days WFH Reporting to: Head of Digital My client is looking for an experienced B2B Marketing Manager to work as an Account Based Marketing Manager to drive growth across a defined set of target accounts, with a primary focus on Construction and a supporting focus on Automotive. This is a commercial, programme-led role built around expanding existing relationships, opening doors into new divisions, and accelerating cross-selling opportunities. You will work together with Sales, Delivery leads, and subject matter experts to build account plans, develop messaging by persona, run multi-touch campaigns, and measure what actually moves pipeline. It needs someone strategic enough to design a repeatable ABM approach, but hands-on enough to execute. Key Responsibilities Account Based Marketing strategy and ownership Own the ABM approach end-to-end, including annual planning, budget, campaign calendar, and performance reporting Build and maintain an agreed target account list (tiered where relevant), aligned to growth objectives and capacity Create account playbooks that translate services into clear value by sector, buyer persona, and use case Identify whitespace opportunities in existing accounts (new services, new stakeholders, new regions, new frameworks) and convert them into structured campaigns Account growth, cross-sell and commercial alignment Partner closely with account owners to build 90 day and 12-month account growth plans that support cross-sell and upsell Create and maintain sales enablement assets that make it easier for sales teams to open conversations and stay credible (one-pagers, short decks, capability summaries, email sequences) Campaign delivery across channels Design and run multi-channel ABM campaigns (LinkedIn, email, targeted content, events, partner activity) with clear intent and measurable outcomes Develop content plans that map to account stages (awareness, consideration, conversion, expansion) rather than generic posting Coordinate subject matter input into short, usable content (insight posts, mini case studies, thought leadership, webinar themes) without slowing the business down Work with partnerships and industry bodies where relevant to improve access to priority stakeholders in target accounts Events, workshops and account activation Plan and deliver account-focused activity such as executive briefings, client workshops, lunch-and-learns, webinars, and conference programmes Manage end-to-end delivery including invites, follow-up, and conversion into meetings, opportunities, and next actions Build repeatable "event-to-pipeline" workflows rather than one-off marketing moments Data, reporting and continuous improvement Track and report ABM performance using clear metrics (account engagement, contact growth, meetings set, pipeline influenced, revenue impact) Maintain clean campaign attribution and structured reporting through CRM and marketing systems Run regular reviews with Sales to refine target accounts, prioritise activity, and focus effort where it's working Continuously improve messaging, sequences, and asset performance based on evidence, not preference Agency and supplier management Brief, manage, and quality-check external partners (design, content support, web, PR, paid social) where needed Ensure deliverables align with brand standards and ABM objectives, and remain commercially grounded Essential Skills and Experience Strong experience in B2B account-based marketing or highly targeted B2B marketing, ideally within engineering, construction, automotive, or professional services Proven ability to drive account growth, expand relationships, and support cross-sell through structured marketing programmes Confident working with sales teams on account planning, messaging, and pipeline progression Evidence of running multi-touch campaigns with clear measurement and commercial impact Strong copy and messaging capability, able to translate technical services into clear outcomes for different buyer personas Practical experience with LinkedIn as a channel for B2B growth (organic and campaign-led), plus email and content workflows Comfortable with CRM and reporting (Salesforce experience is useful), including tracking engagement and pipeline influence Event and workshop experience, particularly where the goal is account progression rather than generic attendance Desirable Experience creating sales enablement packs and account-specific collateral Graphic design capability (Adobe Creative Suite or equivalent) is a strong advantage, but not essential if you can direct quality work Personal Attributes Commercial and pragmatic, you focus on outcomes and momentum Structured and organised, able to manage multiple account programmes without losing grip Confident with senior stakeholders, and comfortable working across Sales, Delivery, and leadership Curious enough to learn technical services quickly, and disciplined enough to turn that knowledge into simple messaging Self-starting and accountable, you do not need constant direction, but you collaborate well If you're motivated by measurable account growth, enjoy working closely with sales teams, and can turn specialist technical capability into credible campaigns that drive pipeline, please get in touch. INDCP
Feb 19, 2026
Full time
Account Based Marketing Manager (Construction 70%, Automotive 30%) Location: Coventry Hybrid - 2 days in HO and 3 days WFH Reporting to: Head of Digital My client is looking for an experienced B2B Marketing Manager to work as an Account Based Marketing Manager to drive growth across a defined set of target accounts, with a primary focus on Construction and a supporting focus on Automotive. This is a commercial, programme-led role built around expanding existing relationships, opening doors into new divisions, and accelerating cross-selling opportunities. You will work together with Sales, Delivery leads, and subject matter experts to build account plans, develop messaging by persona, run multi-touch campaigns, and measure what actually moves pipeline. It needs someone strategic enough to design a repeatable ABM approach, but hands-on enough to execute. Key Responsibilities Account Based Marketing strategy and ownership Own the ABM approach end-to-end, including annual planning, budget, campaign calendar, and performance reporting Build and maintain an agreed target account list (tiered where relevant), aligned to growth objectives and capacity Create account playbooks that translate services into clear value by sector, buyer persona, and use case Identify whitespace opportunities in existing accounts (new services, new stakeholders, new regions, new frameworks) and convert them into structured campaigns Account growth, cross-sell and commercial alignment Partner closely with account owners to build 90 day and 12-month account growth plans that support cross-sell and upsell Create and maintain sales enablement assets that make it easier for sales teams to open conversations and stay credible (one-pagers, short decks, capability summaries, email sequences) Campaign delivery across channels Design and run multi-channel ABM campaigns (LinkedIn, email, targeted content, events, partner activity) with clear intent and measurable outcomes Develop content plans that map to account stages (awareness, consideration, conversion, expansion) rather than generic posting Coordinate subject matter input into short, usable content (insight posts, mini case studies, thought leadership, webinar themes) without slowing the business down Work with partnerships and industry bodies where relevant to improve access to priority stakeholders in target accounts Events, workshops and account activation Plan and deliver account-focused activity such as executive briefings, client workshops, lunch-and-learns, webinars, and conference programmes Manage end-to-end delivery including invites, follow-up, and conversion into meetings, opportunities, and next actions Build repeatable "event-to-pipeline" workflows rather than one-off marketing moments Data, reporting and continuous improvement Track and report ABM performance using clear metrics (account engagement, contact growth, meetings set, pipeline influenced, revenue impact) Maintain clean campaign attribution and structured reporting through CRM and marketing systems Run regular reviews with Sales to refine target accounts, prioritise activity, and focus effort where it's working Continuously improve messaging, sequences, and asset performance based on evidence, not preference Agency and supplier management Brief, manage, and quality-check external partners (design, content support, web, PR, paid social) where needed Ensure deliverables align with brand standards and ABM objectives, and remain commercially grounded Essential Skills and Experience Strong experience in B2B account-based marketing or highly targeted B2B marketing, ideally within engineering, construction, automotive, or professional services Proven ability to drive account growth, expand relationships, and support cross-sell through structured marketing programmes Confident working with sales teams on account planning, messaging, and pipeline progression Evidence of running multi-touch campaigns with clear measurement and commercial impact Strong copy and messaging capability, able to translate technical services into clear outcomes for different buyer personas Practical experience with LinkedIn as a channel for B2B growth (organic and campaign-led), plus email and content workflows Comfortable with CRM and reporting (Salesforce experience is useful), including tracking engagement and pipeline influence Event and workshop experience, particularly where the goal is account progression rather than generic attendance Desirable Experience creating sales enablement packs and account-specific collateral Graphic design capability (Adobe Creative Suite or equivalent) is a strong advantage, but not essential if you can direct quality work Personal Attributes Commercial and pragmatic, you focus on outcomes and momentum Structured and organised, able to manage multiple account programmes without losing grip Confident with senior stakeholders, and comfortable working across Sales, Delivery, and leadership Curious enough to learn technical services quickly, and disciplined enough to turn that knowledge into simple messaging Self-starting and accountable, you do not need constant direction, but you collaborate well If you're motivated by measurable account growth, enjoy working closely with sales teams, and can turn specialist technical capability into credible campaigns that drive pipeline, please get in touch. INDCP
Senior PPC Executive Google Ads Analyst Location: Hybrid with 2 days per week in our Altrincham office Salary: £30,000-£36,000 per annum dependent on experience Contract: Full Time, Permanent What s on offer: We think we ve built a great place to work, where every individual feels rewarded for the effort they put in. Enjoy this along with: • Salary of £30,000 to £36,000 DOE • Quarterly bonus based on team performance • Hybrid working - 2 days a week in office • Flexitime • 27 days annual leave • Plus your Birthday off • Mental Wellbeing Bupa EAP programme available • Altrincham - 100 yards from Stamford Park, rich people and 1bn Cavapoos • Dark Horse will carbon offset your role with The Dark Forest (10k Tree Target) • Working in an amazing team - learning from some fantastic people About Us: Dark Horse is a renowned digital marketing agency based in Altrincham, specialising in PPC, Paid Social, SEO and Digital PR. With a diverse clientele and a commitment to delivering exceptional results. We have one aim Build and scale the best PPC team in the country. We are already a Google Premier Partner and have 80 years of experience in the team. This is a chance to learn from the best. Job Role: Reporting directly to the Head of PPC, you will help lead the PPC strategies for a portfolio of clients, ensuring that what we are doing is making a notable impact to their bottom line. With the combined brainpower of our PPC team as support, you ll be: • Managing PPC campaigns on Google Ads and Microsoft Ads • Communicating directly with your clients over email and scheduled Teams calls • Analysing performance, creating reports and providing recommendations • Building new campaigns and optimising existing ones • Continually training, testing, running experiments and sharing learnings Key skills and experience: • 2+ years experience in a PPC role, in-house or agency • Clear and confident communication skills • Able to work as part of a team to deliver best in class campaigns • Have commercial awareness and understand the accountability of managing client budgets • Understanding of Google Analytics, Tag Manager and Merchant Center • Strong numerical and analytical skills • Educated to degree level in a relevant field (preferred) • Mad Excel skills (preferred) • Experience of other tagging, tracking and analytics tools (preferred) • Experience using product feed management platforms (preferred) We need someone who can live and breathe the values of our company and is, ultimately, driven to make an impact in the digital world by putting clients first. This is about being a voice and vital central cog in the business. Learning from incredible colleagues and being fast-tracked to a huge skill set and an enhanced career. This is a hybrid role based in Altrincham. No remote applications. No Agencies Please
Feb 18, 2026
Full time
Senior PPC Executive Google Ads Analyst Location: Hybrid with 2 days per week in our Altrincham office Salary: £30,000-£36,000 per annum dependent on experience Contract: Full Time, Permanent What s on offer: We think we ve built a great place to work, where every individual feels rewarded for the effort they put in. Enjoy this along with: • Salary of £30,000 to £36,000 DOE • Quarterly bonus based on team performance • Hybrid working - 2 days a week in office • Flexitime • 27 days annual leave • Plus your Birthday off • Mental Wellbeing Bupa EAP programme available • Altrincham - 100 yards from Stamford Park, rich people and 1bn Cavapoos • Dark Horse will carbon offset your role with The Dark Forest (10k Tree Target) • Working in an amazing team - learning from some fantastic people About Us: Dark Horse is a renowned digital marketing agency based in Altrincham, specialising in PPC, Paid Social, SEO and Digital PR. With a diverse clientele and a commitment to delivering exceptional results. We have one aim Build and scale the best PPC team in the country. We are already a Google Premier Partner and have 80 years of experience in the team. This is a chance to learn from the best. Job Role: Reporting directly to the Head of PPC, you will help lead the PPC strategies for a portfolio of clients, ensuring that what we are doing is making a notable impact to their bottom line. With the combined brainpower of our PPC team as support, you ll be: • Managing PPC campaigns on Google Ads and Microsoft Ads • Communicating directly with your clients over email and scheduled Teams calls • Analysing performance, creating reports and providing recommendations • Building new campaigns and optimising existing ones • Continually training, testing, running experiments and sharing learnings Key skills and experience: • 2+ years experience in a PPC role, in-house or agency • Clear and confident communication skills • Able to work as part of a team to deliver best in class campaigns • Have commercial awareness and understand the accountability of managing client budgets • Understanding of Google Analytics, Tag Manager and Merchant Center • Strong numerical and analytical skills • Educated to degree level in a relevant field (preferred) • Mad Excel skills (preferred) • Experience of other tagging, tracking and analytics tools (preferred) • Experience using product feed management platforms (preferred) We need someone who can live and breathe the values of our company and is, ultimately, driven to make an impact in the digital world by putting clients first. This is about being a voice and vital central cog in the business. Learning from incredible colleagues and being fast-tracked to a huge skill set and an enhanced career. This is a hybrid role based in Altrincham. No remote applications. No Agencies Please
Strategic Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London - UK Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As a Strategic Customer Success Manager (CSM), you will be the trusted, executive facing partner for a portfolio of Eptura's most strategic customers. You will own the post sale relationship end to end, with accountability for value realisation, long term adoption, retention, and growth. This is not a reactive or relationship only role. Strategic CSMs at Eptura operate within a highly structured Customer Success Rhythm, combining strong executive presence with operational rigor. You will lead complex customer relationships, proactively manage risk, and coordinate cross functional teams to ensure our customers consistently achieve measurable outcomes from their investment in Eptura. You will partner closely with Sales, Renewals, Support, Professional Services, Product, and Customer Marketing, acting as the central point of orchestration and the first escalation point for your accounts. Responsibilities Manage a portfolio of approximately 10-14 strategic accounts, developing deep knowledge of each customer's business, objectives, stakeholders, and success criteria. Serve as the primary post sale owner for assigned accounts, accountable for overall customer health, retention, and growth. Build strong, multi threaded relationships with customer stakeholders, including senior and executive leaders, and effectively navigate difficult or high stakes conversations when required. Own and consistently execute Eptura's Strategic Customer Success Rhythm, including: Regular Cadence customer meetings Executive facing Success Plans as living documents Quarterly Executive Business Reviews Growth and Risk Signals Ensure all success activities, plans, decks, notes, and actions are accurately logged and maintained in our CS CRM. Partner with customers to define, track, and measure business outcomes, ROI, and value realisation from Eptura solutions. Drive product adoption and expansion by aligning Eptura capabilities to customer goals, initiatives, and evolving needs. Identify and communicate opportunities for cross sell, upsell, and broader platform adoption, in partnership with Sales and Account Executives. Proactively monitor customer health, engagement, and risk signals to identify potential churn or underperformance early. Be a facilitator in escalations in line with Eptura's formal escalation framework, coordinating Support, Product, Professional Services, Renewals, and leadership as required. Develop and execute Get to Green plans for at risk accounts, keeping internal stakeholders and leadership informed throughout. Work closely with Account Executives and Renewal Specialists to support renewals, forecasting accuracy, and long term account strategy. Effectively assemble and lead cross functional account teams to deliver outcomes and resolve complex customer challenges. Ensure accurate forecasting, renewal intent, and account status are maintained in our CS CRM. Maintain a high standard of operational discipline across all systems, ensuring clear visibility into account health, risks, and opportunities. Identify patterns and recurring themes across your accounts to inform product feedback, enablement needs, and Customer Success improvements. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. About you Customers consistently realising measurable value and outcomes from Eptura solutions Strong net retention, renewal performance, and account growth Predictable execution of the Strategic Customer Success Rhythm Clear, executive level communication-internally and externally Are deeply customer centric and focused on long term partnership and value, not short term tasks Have proven experience managing a strategic book of business in Customer Success Bring strong executive presence and are comfortable engaging, challenging, and influencing senior customer stakeholders Balance relationship building with structured, data driven execution Are comfortable with change and enjoy adopting new processes, tools, and ways of working Think strategically, but execute operationally with consistency and attention to detail Strong understanding of Customer Success as a discipline, including retention, growth, adoption, and value realisation Demonstrated experience with CS platforms and data sources such as Planhat, Gainsight, Totango, ChurnZero, and Salesforce Solid grasp of Customer Success metrics including Net Retention, Gross Retention, NPS, and Health Scores Excellent analytical skills, including strong Excel capabilities Experience working in B2B SaaS or enterprise software environments French and/or German language skills are a plus. Benefits 25 Days Holiday Additional Company Holidays throughout year Contributory Pension Life Insurance (DIS) Flexible Work Options Eptura Information Follow us on Twitter LinkedIn Facebook YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
Feb 18, 2026
Full time
Strategic Customer Success Manager Department: Customer Success Employment Type: Full Time Location: London - UK Description Shape the Future of Work with Eptura At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description As a Strategic Customer Success Manager (CSM), you will be the trusted, executive facing partner for a portfolio of Eptura's most strategic customers. You will own the post sale relationship end to end, with accountability for value realisation, long term adoption, retention, and growth. This is not a reactive or relationship only role. Strategic CSMs at Eptura operate within a highly structured Customer Success Rhythm, combining strong executive presence with operational rigor. You will lead complex customer relationships, proactively manage risk, and coordinate cross functional teams to ensure our customers consistently achieve measurable outcomes from their investment in Eptura. You will partner closely with Sales, Renewals, Support, Professional Services, Product, and Customer Marketing, acting as the central point of orchestration and the first escalation point for your accounts. Responsibilities Manage a portfolio of approximately 10-14 strategic accounts, developing deep knowledge of each customer's business, objectives, stakeholders, and success criteria. Serve as the primary post sale owner for assigned accounts, accountable for overall customer health, retention, and growth. Build strong, multi threaded relationships with customer stakeholders, including senior and executive leaders, and effectively navigate difficult or high stakes conversations when required. Own and consistently execute Eptura's Strategic Customer Success Rhythm, including: Regular Cadence customer meetings Executive facing Success Plans as living documents Quarterly Executive Business Reviews Growth and Risk Signals Ensure all success activities, plans, decks, notes, and actions are accurately logged and maintained in our CS CRM. Partner with customers to define, track, and measure business outcomes, ROI, and value realisation from Eptura solutions. Drive product adoption and expansion by aligning Eptura capabilities to customer goals, initiatives, and evolving needs. Identify and communicate opportunities for cross sell, upsell, and broader platform adoption, in partnership with Sales and Account Executives. Proactively monitor customer health, engagement, and risk signals to identify potential churn or underperformance early. Be a facilitator in escalations in line with Eptura's formal escalation framework, coordinating Support, Product, Professional Services, Renewals, and leadership as required. Develop and execute Get to Green plans for at risk accounts, keeping internal stakeholders and leadership informed throughout. Work closely with Account Executives and Renewal Specialists to support renewals, forecasting accuracy, and long term account strategy. Effectively assemble and lead cross functional account teams to deliver outcomes and resolve complex customer challenges. Ensure accurate forecasting, renewal intent, and account status are maintained in our CS CRM. Maintain a high standard of operational discipline across all systems, ensuring clear visibility into account health, risks, and opportunities. Identify patterns and recurring themes across your accounts to inform product feedback, enablement needs, and Customer Success improvements. Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. About you Customers consistently realising measurable value and outcomes from Eptura solutions Strong net retention, renewal performance, and account growth Predictable execution of the Strategic Customer Success Rhythm Clear, executive level communication-internally and externally Are deeply customer centric and focused on long term partnership and value, not short term tasks Have proven experience managing a strategic book of business in Customer Success Bring strong executive presence and are comfortable engaging, challenging, and influencing senior customer stakeholders Balance relationship building with structured, data driven execution Are comfortable with change and enjoy adopting new processes, tools, and ways of working Think strategically, but execute operationally with consistency and attention to detail Strong understanding of Customer Success as a discipline, including retention, growth, adoption, and value realisation Demonstrated experience with CS platforms and data sources such as Planhat, Gainsight, Totango, ChurnZero, and Salesforce Solid grasp of Customer Success metrics including Net Retention, Gross Retention, NPS, and Health Scores Excellent analytical skills, including strong Excel capabilities Experience working in B2B SaaS or enterprise software environments French and/or German language skills are a plus. Benefits 25 Days Holiday Additional Company Holidays throughout year Contributory Pension Life Insurance (DIS) Flexible Work Options Eptura Information Follow us on Twitter LinkedIn Facebook YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
Sage Global Services Limited
Solihull, West Midlands
We're looking for a Senior Simulation Consultant to join our team. As a Senior Simulation Consultant, you'll lead high impact projects that deliver measurable operational and financial improvements for our clients. You'll apply advanced discrete event and agent based modelling, optimisation techniques, Digital Twin technologies, and AI/ML integration to help organisations streamline processes, reduce costs, and make faster, data driven decisions. Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology. You'll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value. At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine. You will: Consultancy Delivery - Deliver high-quality simulation consulting projects that meet client objectives and answer critical business questions. This includes building robust simulation models, analysing scenarios, and producing clear, actionable reports and presentations. Take full ownership of engagement management by structuring and executing project plans, maintaining regular client communication, and managing scope, timelines, and change controls to ensure on time, in full delivery. Success in this area drives client satisfaction, repeat business, and positions ITI as a trusted partner for operational improvement. Pre Sales Support - Provide customer facing support to Account Managers, particularly for technical demos, model builds etc to help secure new and repeat business with prospects and customers and position ITI's expertise in the sector. Customer Relationships and Communication - Maintain and develop client relationships leading to ensure trusted partner status. Thought Leadership - Produce case studies and return on investment (ROI)-driven content to support marketing, lead generation and expertise positioning of ITI. Training Delivery - Delivery of training courses in FlexSim. Software/model testing - Carry out testing of new software and simulation models prior to release to customers. We are looking for: Experience and Knowledge Strong experience in Process/Discrete Event Simulation - From requirements gathering, through specification development to model build and delivery. Ability to build business cases and articulate ROI for simulation solutions to senior stakeholders. Mathematical, engineering, scientific, computing or business University degree. Proven Training in either Flexsim, Anylogic, Plantsim, Witness, Simio or Simul8 Skills and Abilities Good analytical and problem-solving skills Sound communication skills for report writing and presenting Strong self starter and motivated to succeed Flexibility to travel to support clients In line with our company values we are looking for someone who, Will 'Deliver' what we promise Will demand the highest levels of 'Safety and Security' Will apply 'Technical Mastery' Is committed to 'Continual Learning' Will challenge the norm to make a difference through 'Innovation' As a Great Place to Work certified organisation with over 50 years of deep technology expertise, you'll work alongside specialists who solve complex, real world challenges. You'll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations. At ITI Group our people are our best asset. We offer a variety of benefits , to attract and retain talent, which include: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi Fridays Competitive Employee Referral Award Scheme Private Medical Insurance Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies Candidates should note that to be considered for this role, they must meet the eligibility criteria for National Security Vetting (NSV). Employment will be conditional upon successfully obtaining this clearance. ITI is an equal opportunities employer. For more information, please refer to ourEquality of Opportunitystatement on the ITI Group Careers page. Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.
Feb 15, 2026
Full time
We're looking for a Senior Simulation Consultant to join our team. As a Senior Simulation Consultant, you'll lead high impact projects that deliver measurable operational and financial improvements for our clients. You'll apply advanced discrete event and agent based modelling, optimisation techniques, Digital Twin technologies, and AI/ML integration to help organisations streamline processes, reduce costs, and make faster, data driven decisions. Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology. You'll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value. At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine. You will: Consultancy Delivery - Deliver high-quality simulation consulting projects that meet client objectives and answer critical business questions. This includes building robust simulation models, analysing scenarios, and producing clear, actionable reports and presentations. Take full ownership of engagement management by structuring and executing project plans, maintaining regular client communication, and managing scope, timelines, and change controls to ensure on time, in full delivery. Success in this area drives client satisfaction, repeat business, and positions ITI as a trusted partner for operational improvement. Pre Sales Support - Provide customer facing support to Account Managers, particularly for technical demos, model builds etc to help secure new and repeat business with prospects and customers and position ITI's expertise in the sector. Customer Relationships and Communication - Maintain and develop client relationships leading to ensure trusted partner status. Thought Leadership - Produce case studies and return on investment (ROI)-driven content to support marketing, lead generation and expertise positioning of ITI. Training Delivery - Delivery of training courses in FlexSim. Software/model testing - Carry out testing of new software and simulation models prior to release to customers. We are looking for: Experience and Knowledge Strong experience in Process/Discrete Event Simulation - From requirements gathering, through specification development to model build and delivery. Ability to build business cases and articulate ROI for simulation solutions to senior stakeholders. Mathematical, engineering, scientific, computing or business University degree. Proven Training in either Flexsim, Anylogic, Plantsim, Witness, Simio or Simul8 Skills and Abilities Good analytical and problem-solving skills Sound communication skills for report writing and presenting Strong self starter and motivated to succeed Flexibility to travel to support clients In line with our company values we are looking for someone who, Will 'Deliver' what we promise Will demand the highest levels of 'Safety and Security' Will apply 'Technical Mastery' Is committed to 'Continual Learning' Will challenge the norm to make a difference through 'Innovation' As a Great Place to Work certified organisation with over 50 years of deep technology expertise, you'll work alongside specialists who solve complex, real world challenges. You'll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations. At ITI Group our people are our best asset. We offer a variety of benefits , to attract and retain talent, which include: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi Fridays Competitive Employee Referral Award Scheme Private Medical Insurance Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies Candidates should note that to be considered for this role, they must meet the eligibility criteria for National Security Vetting (NSV). Employment will be conditional upon successfully obtaining this clearance. ITI is an equal opportunities employer. For more information, please refer to ourEquality of Opportunitystatement on the ITI Group Careers page. Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.
We re looking for a sharp, driven and data-led Marketing Manager to take ownership of our Client's digital marketing engine. This is a chance to play a key role in shaping how marketing drives growth. You ll have real ownership, influence and the opportunity to make measurable improvements across the business. This is a senior, hands-on role at the centre of the business working closely with the Marketing Director, Marketing Executive, Account Managers and Sales teams to ensure campaigns, systems and data all work brilliantly together. The role in a nutshell You ll own the performance, automation and optimisation of our digital marketing activity across the full B2B funnel. From CRM workflows and data hygiene to campaign performance and reporting, you ll make sure everything runs smoothly, efficiently and delivers measurable commercial impact. We need someone who knows their numbers, spots issues before they become problems, and isn t afraid to improve the way things are done. What you ll be doing: Plan, execute and optimise B2B digital campaigns across LinkedIn, email and web Support paid campaign activity and performance tracking Build and optimise nurture journeys to convert leads through the funnel Take ownership of HubSpot and Salesforce workflows, automation and data hygiene Cleanse and optimise data to ensure accuracy and efficiency Improve processes, workflows and reporting across marketing and sales Ensure leads are scored, routed and tracked effectively Ability to build dashboards and report on campaign and pipeline performance a bonus Translate data into clear, actionable insights Track ROI, conversion rates and campaign effectiveness Continuously test, learn and improve performance Build strong relationships with stakeholders and guide teams on best use of CRM and data Skills and Experience: Highly analytical and naturally data-driven Experienced in B2B / SaaS digital marketing or marketing operations Confident managing marketing tech and CRM platforms (HubSpot) Comfortable improving systems, processes and workflows Resourceful, proactive and solutions-focused A strong communicator who works well with stakeholders Excellent salary, culture and benefits. Please only apply if you are able to commute to the office with ease.
Feb 12, 2026
Full time
We re looking for a sharp, driven and data-led Marketing Manager to take ownership of our Client's digital marketing engine. This is a chance to play a key role in shaping how marketing drives growth. You ll have real ownership, influence and the opportunity to make measurable improvements across the business. This is a senior, hands-on role at the centre of the business working closely with the Marketing Director, Marketing Executive, Account Managers and Sales teams to ensure campaigns, systems and data all work brilliantly together. The role in a nutshell You ll own the performance, automation and optimisation of our digital marketing activity across the full B2B funnel. From CRM workflows and data hygiene to campaign performance and reporting, you ll make sure everything runs smoothly, efficiently and delivers measurable commercial impact. We need someone who knows their numbers, spots issues before they become problems, and isn t afraid to improve the way things are done. What you ll be doing: Plan, execute and optimise B2B digital campaigns across LinkedIn, email and web Support paid campaign activity and performance tracking Build and optimise nurture journeys to convert leads through the funnel Take ownership of HubSpot and Salesforce workflows, automation and data hygiene Cleanse and optimise data to ensure accuracy and efficiency Improve processes, workflows and reporting across marketing and sales Ensure leads are scored, routed and tracked effectively Ability to build dashboards and report on campaign and pipeline performance a bonus Translate data into clear, actionable insights Track ROI, conversion rates and campaign effectiveness Continuously test, learn and improve performance Build strong relationships with stakeholders and guide teams on best use of CRM and data Skills and Experience: Highly analytical and naturally data-driven Experienced in B2B / SaaS digital marketing or marketing operations Confident managing marketing tech and CRM platforms (HubSpot) Comfortable improving systems, processes and workflows Resourceful, proactive and solutions-focused A strong communicator who works well with stakeholders Excellent salary, culture and benefits. Please only apply if you are able to commute to the office with ease.
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
