Job Title: Assistant Town Planner Location: Bedfordshire Penguin Recruitment is delighted to be supporting an award-winning planning, development and ecology consultancy in their search for a Graduate Consultant to join their growing team. This is an exciting opportunity for a motivated graduate to begin their career within the planning and development industry, working on a diverse portfolio of residential projects ranging from large-scale national housebuilder schemes to bespoke domestic developments. The Role The successful candidate will join a small, friendly consultancy where career progression is strongly encouraged. The graduate programme is designed to provide broad exposure to the industry, with rotations across planning, land and consultancy services to help you identify your areas of interest and develop core technical and commercial skills. Key Responsibilities Planning Team: Assisting with planning applications, pre-application submissions and appeals Undertaking site appraisals and policy reviews Monitoring applications and liaising with local authorities Supporting public consultations and stakeholder meetings Research and analysis for local plan and policy work Land Team: Undertaking strategic site searches and identifying development opportunities Supporting land disposal and acquisition processes Preparing sales prospectuses and reviewing offers Gathering market intelligence and undertaking development appraisals Networking with landowners, developers and agents General Duties: Supporting administrative consultancy tasks such as enquiries, invoicing and time recording Attending site visits, client meetings and planning committees Maintaining project files and databases Working towards professional qualifications and ongoing training Candidate Requirements A degree in Planning, Geography, Urban Design, Real Estate, or a related discipline Strong communication and organisational skills Commercial awareness and an interest in the development industry A proactive and detail-oriented approach A full UK driving licence is advantageous Why Apply? Exposure to a wide range of projects and clients Structured graduate training programme with tailored development Support towards professional accreditation Friendly, sociable team environment with genuine progression opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on or
Mar 03, 2026
Full time
Job Title: Assistant Town Planner Location: Bedfordshire Penguin Recruitment is delighted to be supporting an award-winning planning, development and ecology consultancy in their search for a Graduate Consultant to join their growing team. This is an exciting opportunity for a motivated graduate to begin their career within the planning and development industry, working on a diverse portfolio of residential projects ranging from large-scale national housebuilder schemes to bespoke domestic developments. The Role The successful candidate will join a small, friendly consultancy where career progression is strongly encouraged. The graduate programme is designed to provide broad exposure to the industry, with rotations across planning, land and consultancy services to help you identify your areas of interest and develop core technical and commercial skills. Key Responsibilities Planning Team: Assisting with planning applications, pre-application submissions and appeals Undertaking site appraisals and policy reviews Monitoring applications and liaising with local authorities Supporting public consultations and stakeholder meetings Research and analysis for local plan and policy work Land Team: Undertaking strategic site searches and identifying development opportunities Supporting land disposal and acquisition processes Preparing sales prospectuses and reviewing offers Gathering market intelligence and undertaking development appraisals Networking with landowners, developers and agents General Duties: Supporting administrative consultancy tasks such as enquiries, invoicing and time recording Attending site visits, client meetings and planning committees Maintaining project files and databases Working towards professional qualifications and ongoing training Candidate Requirements A degree in Planning, Geography, Urban Design, Real Estate, or a related discipline Strong communication and organisational skills Commercial awareness and an interest in the development industry A proactive and detail-oriented approach A full UK driving licence is advantageous Why Apply? Exposure to a wide range of projects and clients Structured graduate training programme with tailored development Support towards professional accreditation Friendly, sociable team environment with genuine progression opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on or
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Human Capital Partners is working exclusively with a PE backed, multi-site, hospitality company with revenues of 80m and operations across Europe to appoint their FP&A Manager. The role is based in central London four days per week with one day WFH on Fridays. Candidates will be degree deducated and will be ACA, ACCA, CIMA or CPA qualified. You will possess 5 + years of experience in FP&A, gained, ideally within hospitality, retail, leisure or multi-site businesses. Candidates seeking their first role in industry from Transaction Services or Corporate Finance will also be considered. Reporting directly to the Group Finance Director, the FP&A Manager will be responsible for: Key Responsibilities: 1. Budgeting & Long-Term Planning Lead and coordinate the annual budgeting process across all departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. 2. Forecasting & Performance Tracking Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. 3. Financial Analysis & Reporting Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and Private Equity owners. Take responsibility for debt covenant certificates and other lender financial reporting, ensuring timely and accurate submission. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. 4. Business Partnering Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. 5. Process Improvement Streamline financial planning and reporting processes to improve accuracy and efficiency. Liaise with auditors, PE owners, and corporate finance teams when needed.
Mar 03, 2026
Full time
Human Capital Partners is working exclusively with a PE backed, multi-site, hospitality company with revenues of 80m and operations across Europe to appoint their FP&A Manager. The role is based in central London four days per week with one day WFH on Fridays. Candidates will be degree deducated and will be ACA, ACCA, CIMA or CPA qualified. You will possess 5 + years of experience in FP&A, gained, ideally within hospitality, retail, leisure or multi-site businesses. Candidates seeking their first role in industry from Transaction Services or Corporate Finance will also be considered. Reporting directly to the Group Finance Director, the FP&A Manager will be responsible for: Key Responsibilities: 1. Budgeting & Long-Term Planning Lead and coordinate the annual budgeting process across all departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. 2. Forecasting & Performance Tracking Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. 3. Financial Analysis & Reporting Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and Private Equity owners. Take responsibility for debt covenant certificates and other lender financial reporting, ensuring timely and accurate submission. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. 4. Business Partnering Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. 5. Process Improvement Streamline financial planning and reporting processes to improve accuracy and efficiency. Liaise with auditors, PE owners, and corporate finance teams when needed.
Straightline Retail Recruitment
St. Albans, Hertfordshire
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Mar 03, 2026
Full time
Retail General Manager £55,000 £65,000 + Car Allowance, Bonus & Full Benefits St Albans Retail is changing fast. Some businesses have struggled to keep up, but this one hasn t just survived, it s thrived. Profitable, stable, and always looking for new ways to delight their customers, they remain a leading player in one of retail s most exciting growth markets. With ambitious plans ahead, this is the perfect time to join. The Role As Retail General Manager, you ll take full ownership of the store s performance and direction. Reporting to the Regional Manager, you ll be responsible for: Leading all short, medium, and long-term plans for your site Setting and maintaining high standards across layout, product mix, visual merchandising, and service Driving sales, optimising operations, and managing budgets, including full P&L responsibility Delivering projects and overseeing almost everything that happens day-to-day This isn t just a job it s your store to run. You ll have the autonomy to make decisions, backed by a supportive leadership structure that s there when you need it and hands-off when you don t. Expect comprehensive training, a competitive package, a solid bonus, and a sensible approach to work-life balance (late nights and weekend work are kept to a minimum outside of peak periods). The Person You re an ambitious retailer with energy, ideas, and a genuine passion for delivering results. You combine a strong commercial instinct with a hands-on approach, thriving when you have the freedom to make things happen. Key strengths we re looking for: Proven ability to lead and inspire teams Expertise in visual merchandising and creating a compelling customer experience Strong analytical skills and a knack for spotting opportunities to grow sales and reduce shrink Entrepreneurial mindset and confidence in taking ownership of decisions The Company This is a household name with a long-standing reputation for quality and innovation. Financially rock-solid and forward-thinking, they re investing in growth and committed to staying ahead of the curve.
Overview Live in accommodation/ Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity We're looking for an experienced, community-focused General Manager to run The Horn & Trumpet in Stoke-on-Trent. Step inside The Horn & Trumpet, a classic Two Door pub, and you'll discover the best of both worlds. On one side, a lively sports zone with buzzing bar atmosphere, great pints, and all the excitement of live games and classic pub fun. On the other, a spacious family dining section where everyone feels at home, serving proper pub food and good times for all, connected to an L-shaped beer garden and a covered drinking area at the front. Our Two Door pub format is all about balance: the thrill of a great night out and the comfort of your local. It's where friends meet for the match, families gather for dinner, and locals drop in for that friendly pint. With average weekly takings of approximately £17,500, with a 60/40 split towards wet sales. Nestled in a predominantly residential area of Stoke-on-Trent, The Horn & Trumpet serves long-established residents, younger families, and working professionals, with excellent transport links and nearby housing estates. With a loyal customer base and solid regular trade, this pub is a true social hub for the community. We're seeking a hands-on General Manager to build on the pub's reputation and help unlock its full potential. With ambitious AGWS targets of £25k, you'll lead a venue with personality, balancing tradition and innovation, delivering for families, sports fans, and locals alike. As a Two Door General Manager, you'll build teams who know their guests, create welcoming spaces from both sides of the bar, and ensure every visit feels just right. If you're passionate about real pubs, real people, and making a difference in your local community, The Horn & Trumpet could be the perfect next step for you! What you get from us:You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan On-site accommodation Award winning training and development Marston's. Where people make pubs. As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people. You might also be interested in these General Manager jobs Benefits As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Named as one of the UK's Top 100 employers and in the pub sector for 2025, in the Financial Times UK's Best Employers list. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Some of our roles offer access to a private healthcare scheme. An exciting range of high street, online discounts and cash back offers are available for all. All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
Mar 03, 2026
Full time
Overview Live in accommodation/ Live out allowance Performance based bonus, extra earning potential Access to relevant qualifications Progression opportunity We're looking for an experienced, community-focused General Manager to run The Horn & Trumpet in Stoke-on-Trent. Step inside The Horn & Trumpet, a classic Two Door pub, and you'll discover the best of both worlds. On one side, a lively sports zone with buzzing bar atmosphere, great pints, and all the excitement of live games and classic pub fun. On the other, a spacious family dining section where everyone feels at home, serving proper pub food and good times for all, connected to an L-shaped beer garden and a covered drinking area at the front. Our Two Door pub format is all about balance: the thrill of a great night out and the comfort of your local. It's where friends meet for the match, families gather for dinner, and locals drop in for that friendly pint. With average weekly takings of approximately £17,500, with a 60/40 split towards wet sales. Nestled in a predominantly residential area of Stoke-on-Trent, The Horn & Trumpet serves long-established residents, younger families, and working professionals, with excellent transport links and nearby housing estates. With a loyal customer base and solid regular trade, this pub is a true social hub for the community. We're seeking a hands-on General Manager to build on the pub's reputation and help unlock its full potential. With ambitious AGWS targets of £25k, you'll lead a venue with personality, balancing tradition and innovation, delivering for families, sports fans, and locals alike. As a Two Door General Manager, you'll build teams who know their guests, create welcoming spaces from both sides of the bar, and ensure every visit feels just right. If you're passionate about real pubs, real people, and making a difference in your local community, The Horn & Trumpet could be the perfect next step for you! What you get from us:You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include: Additional earnings potential through bonus and incentive schemes Marston's Cheers Platform, giving you access to discount at major retailers Access to a pension plan On-site accommodation Award winning training and development Marston's. Where people make pubs. As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know - all hiring decisions are still made by our people. You might also be interested in these General Manager jobs Benefits As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Named as one of the UK's Top 100 employers and in the pub sector for 2025, in the Financial Times UK's Best Employers list. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Some of our roles offer access to a private healthcare scheme. An exciting range of high street, online discounts and cash back offers are available for all. All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms. What hours would I need to work? As the General Manager of your pub, you'll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period. What will be my Salary? Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you'd like to apply for or chat to our Talent Acquisition Team for more information. What is my bonus based on? Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. The ideal candidate might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions and an understanding of the particular nuances and dynamics of Savings products and customer needs. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. The ideal candidate might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions and an understanding of the particular nuances and dynamics of Savings products and customer needs. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You have experience working directly with APIs. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Design Engineer - Oil, API and Lubrication Systems £45-50K + benefits Package: Design Engineer - Oil, API and Lubrication Systems £45-50K depending on experience; company performance related bonus; pension; 25 days annual leave + 8 statutory days; additional holiday purchase scheme; permanent and full-time role Location: HQ in Hereford, some flexibility for hybrid or, for the right level of experience, remote working, occasional expensed travel to customers across the UK Duties & Responsibilities: Design Engineer - Oil, API and Lubrication Systems Working in the Business Development division supporting continued growth across an expanding client list A technical, customer-facing role involving system design, costing and quotation, working closely with customers, suppliers, and internal engineering teams Review and interpret customer technical and application specifications Read and produce P&IDs (Piping and Instrumentation Diagrams) Design oil cooling, API and conventional lubrication systems solutions in-line with Clients application brief Prepare detailed cost sheets and competitive quotations Visit customer sites to assess requirements and discuss solutions as required Support projects from enquiry through to order and handover with Business Development Managers (BDM) Produce technical and commercial documentation using Word and Excel Maintain technical and commercial support for BDMs to follow up the quotations until conclusion obtained Day to day communication with the Sales Director and sales team to achieve agreed order targets Maintain key information on our CRM/SMT system Uphold, safeguard and promote the organisation's values and philosophy relating particularly to ethics, integrity, corporate (social) responsibility, 'Fair Trade', etc Structured training and mentoring will be provided About You: Design Engineer Relevant technical engineering/design background An oil, API, or lubrication systems bias or experience across similar disciplines Ability to read and understand P&IDs Experience with pipework, fabrications, oil systems or cooling systems Comfortable working with Word, Excel and AutoCAD (Ideal) Commercially aware, with a practical and methodical approach Willing to travel within the UK and occasionally overseas About the Employer: Specialists in the design and supply of bespoke OEM fluid systems to customers worldwide. Our work spans cooling water systems, oil and lubrication systems, pipework and fabrications, with growing involvement in renewable energy applications. We design engineered solutions that are manufactured and installed across the UK and internationally, supporting customers in demanding industrial environments, such as Oil & Gas, Marine (Civil & Naval), Petrochemical, Renewable Energy & General Engineering, Utilities & Power Generation. Applications: Please apply here (reccomended) or email your CV to
Mar 03, 2026
Full time
Design Engineer - Oil, API and Lubrication Systems £45-50K + benefits Package: Design Engineer - Oil, API and Lubrication Systems £45-50K depending on experience; company performance related bonus; pension; 25 days annual leave + 8 statutory days; additional holiday purchase scheme; permanent and full-time role Location: HQ in Hereford, some flexibility for hybrid or, for the right level of experience, remote working, occasional expensed travel to customers across the UK Duties & Responsibilities: Design Engineer - Oil, API and Lubrication Systems Working in the Business Development division supporting continued growth across an expanding client list A technical, customer-facing role involving system design, costing and quotation, working closely with customers, suppliers, and internal engineering teams Review and interpret customer technical and application specifications Read and produce P&IDs (Piping and Instrumentation Diagrams) Design oil cooling, API and conventional lubrication systems solutions in-line with Clients application brief Prepare detailed cost sheets and competitive quotations Visit customer sites to assess requirements and discuss solutions as required Support projects from enquiry through to order and handover with Business Development Managers (BDM) Produce technical and commercial documentation using Word and Excel Maintain technical and commercial support for BDMs to follow up the quotations until conclusion obtained Day to day communication with the Sales Director and sales team to achieve agreed order targets Maintain key information on our CRM/SMT system Uphold, safeguard and promote the organisation's values and philosophy relating particularly to ethics, integrity, corporate (social) responsibility, 'Fair Trade', etc Structured training and mentoring will be provided About You: Design Engineer Relevant technical engineering/design background An oil, API, or lubrication systems bias or experience across similar disciplines Ability to read and understand P&IDs Experience with pipework, fabrications, oil systems or cooling systems Comfortable working with Word, Excel and AutoCAD (Ideal) Commercially aware, with a practical and methodical approach Willing to travel within the UK and occasionally overseas About the Employer: Specialists in the design and supply of bespoke OEM fluid systems to customers worldwide. Our work spans cooling water systems, oil and lubrication systems, pipework and fabrications, with growing involvement in renewable energy applications. We design engineered solutions that are manufactured and installed across the UK and internationally, supporting customers in demanding industrial environments, such as Oil & Gas, Marine (Civil & Naval), Petrochemical, Renewable Energy & General Engineering, Utilities & Power Generation. Applications: Please apply here (reccomended) or email your CV to
Accounts Assistant Job Type : Full-time Salary: £28-35k per year DOE Location: Bedfordshire We are now seeking a skilled and detail-oriented Accounts Assistant to join our team. This is a varied, hands-on role supporting the Office Manager and wider team to ensure accurate financial records and smooth day-to-day operations. This is a permanent position Mon-Friday and would suit a proactive individual who enjoys ownership, variety and responsibility. You will work with a wide range of clients, from sole traders to limited companies across multiple sectors. Customer records are maintained using Xero and a hire management system called Point of Rental. The role combines accounts responsibilities with general administration, requiring close collaboration with sales, purchase ledger and customer service teams. Key Responsibilities; Reconciliation of month-end accounts Processing accounts payable and receivable transactions Running invoices for both hire and sales Processing customer account applications Credit control and management of aged debtors Uploading and maintaining invoices on customer portals (e.g. Tradex, Coupa) Damage reporting for hire equipment and raising invoices Ensuring proforma invoices are paid prior to dispatch Stock transfers, purchasing and valuation reporting Supporting stock take and reconciliation processes Monitoring and managing accounts inboxes Assisting customer service teams by raising sales orders and purchase orders Booking and coordinating transport where required Requirements; Previous experience in an accounts or accounts administration role Confident using accounting software (Xero experience desirable) Comfortable with Microsoft Office and office-based systems Job Types: Full-time, Permanent Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Mar 03, 2026
Full time
Accounts Assistant Job Type : Full-time Salary: £28-35k per year DOE Location: Bedfordshire We are now seeking a skilled and detail-oriented Accounts Assistant to join our team. This is a varied, hands-on role supporting the Office Manager and wider team to ensure accurate financial records and smooth day-to-day operations. This is a permanent position Mon-Friday and would suit a proactive individual who enjoys ownership, variety and responsibility. You will work with a wide range of clients, from sole traders to limited companies across multiple sectors. Customer records are maintained using Xero and a hire management system called Point of Rental. The role combines accounts responsibilities with general administration, requiring close collaboration with sales, purchase ledger and customer service teams. Key Responsibilities; Reconciliation of month-end accounts Processing accounts payable and receivable transactions Running invoices for both hire and sales Processing customer account applications Credit control and management of aged debtors Uploading and maintaining invoices on customer portals (e.g. Tradex, Coupa) Damage reporting for hire equipment and raising invoices Ensuring proforma invoices are paid prior to dispatch Stock transfers, purchasing and valuation reporting Supporting stock take and reconciliation processes Monitoring and managing accounts inboxes Assisting customer service teams by raising sales orders and purchase orders Booking and coordinating transport where required Requirements; Previous experience in an accounts or accounts administration role Confident using accounting software (Xero experience desirable) Comfortable with Microsoft Office and office-based systems Job Types: Full-time, Permanent Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Fleet Manager - Groundcare Hire Machinery We are looking for an experienced and commercially driven Hire Fleet Manager to lead and develop a growing Groundcare hire operation. This is an excellent opportunity for someone with strong operational knowledge, sales ability, and a passion for machinery to take ownership of a hire fleet and drive performance. You will be responsible for managing and growing the hire business, increasing market share, and ensuring the fleet is maintained to a high standard. Key Responsibilities Manage and oversee the Groundcare hire fleet, ensuring accurate tracking of all equipment Maintain detailed service and maintenance records Work closely with internal teams to ensure all equipment is prepared and maintained Install and demonstrate machines to customers when required Support the disposal and replacement of fleet assets Prepare budgets and control fleet-related costs Drive hire sales, achieve targets, and maximise revenue opportunities Upsell services and negotiate hire rates effectively Build new customer relationships and grow existing accounts Take bookings and manage customer enquiries Liaise with customers, suppliers, and internal departments Support marketing activity to keep hire materials up to date Produce performance reports and maintain accurate records Skills & Experience Required Strong knowledge of Groundcare equipment and the industry Proven sales experience with a target-driven mindset Commercially aware with good negotiation skills Highly organised with strong attention to detail Confident using IT systems and reporting tools Self-motivated and able to work independently Professional and customer-focused approach Full driving licence Good level of general fitness To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
Mar 03, 2026
Full time
Fleet Manager - Groundcare Hire Machinery We are looking for an experienced and commercially driven Hire Fleet Manager to lead and develop a growing Groundcare hire operation. This is an excellent opportunity for someone with strong operational knowledge, sales ability, and a passion for machinery to take ownership of a hire fleet and drive performance. You will be responsible for managing and growing the hire business, increasing market share, and ensuring the fleet is maintained to a high standard. Key Responsibilities Manage and oversee the Groundcare hire fleet, ensuring accurate tracking of all equipment Maintain detailed service and maintenance records Work closely with internal teams to ensure all equipment is prepared and maintained Install and demonstrate machines to customers when required Support the disposal and replacement of fleet assets Prepare budgets and control fleet-related costs Drive hire sales, achieve targets, and maximise revenue opportunities Upsell services and negotiate hire rates effectively Build new customer relationships and grow existing accounts Take bookings and manage customer enquiries Liaise with customers, suppliers, and internal departments Support marketing activity to keep hire materials up to date Produce performance reports and maintain accurate records Skills & Experience Required Strong knowledge of Groundcare equipment and the industry Proven sales experience with a target-driven mindset Commercially aware with good negotiation skills Highly organised with strong attention to detail Confident using IT systems and reporting tools Self-motivated and able to work independently Professional and customer-focused approach Full driving licence Good level of general fitness To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. JBRP1_UKTJ
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
Mar 03, 2026
Full time
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Conduct regular site visits to assess property conditions, identify hazards, and report issues Carry out fire door inspections in line with regulations, documenting findings and actions Perform mid-term tenancy inspections to check property condition and tenant compliance Complete health and safety checks, including fire risk, emergency lighting, and compliance audits Identify and escalate concerns around fire safety, damp/mould, and general property standards Liaise with contractors, property managers, and safety teams to ensure timely remedial actions Maintain detailed inspection reports and records for compliance and audit purposes Recommend improvements and follow up on outstanding actions Assist with documentation and regulatory reporting as needed What You Need to Succeed Proven experience within Building Saftey and demonstratable knowledge of Fire Safety Confident communicator with excellent organisational and problem-solving skills Comfortable working independently and managing multiple priorities Trained in IOSH or NEBOSH and Legionella (Desirable) Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your hear Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Mar 03, 2026
Full time
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Conduct regular site visits to assess property conditions, identify hazards, and report issues Carry out fire door inspections in line with regulations, documenting findings and actions Perform mid-term tenancy inspections to check property condition and tenant compliance Complete health and safety checks, including fire risk, emergency lighting, and compliance audits Identify and escalate concerns around fire safety, damp/mould, and general property standards Liaise with contractors, property managers, and safety teams to ensure timely remedial actions Maintain detailed inspection reports and records for compliance and audit purposes Recommend improvements and follow up on outstanding actions Assist with documentation and regulatory reporting as needed What You Need to Succeed Proven experience within Building Saftey and demonstratable knowledge of Fire Safety Confident communicator with excellent organisational and problem-solving skills Comfortable working independently and managing multiple priorities Trained in IOSH or NEBOSH and Legionella (Desirable) Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your hear Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Ernest Gordon Recruitment Limited
Middlesbrough, Yorkshire
Area Sales Manager (Timber/Manufacturing) £40,000-£50,000 (OTE £50,000 - £60,000) + Company Benefits + Company Car + Manufacturer Specific Training + Commission Structure Middlesborough (Yorkshire and Scotland Patch) Are you an Area Sales Manager, or in a similar role, with a background in Timber or Manufacturing, looking for an autonomous position that gives you ownership of your diary, a clear commission structure, and the opportunity to represent one of UK's largest industrial saw manufacturer? This UK manufacturer, founded over 60 years ago, supplies high-quality industrial cutting tools and machining solutions to the aerospace, automotive, defence, and general engineering sectors, built on decades of manufacturing expertise, technical innovation, and a strong reputation for reliability and long-term partnerships with customers across the UK. In this role, you will manage and grow the customer base across the North of England and Scotland. You will be responsible for building strong relationships with existing customers while actively developing new business opportunities within the region. This is a field-based position, acting as the main point of contact for customers, overseeing sales activity and account management, and supporting long-term growth through regular regional client visits. This role would suit an Area Sales Manager or similar with experience in B2B field sales, ideally within engineering, manufacturing, tooling, or industrial consumables that is looking to join an industry leading company. The Role: Manage and grow an established customer portfolio (60% Account Management, 40% Business Development) Develop new business with workshops, manufacturers, and industrial user Promote the range of saw blades, tooling, and servicing solutions Conduct regular customer visits and site meetings Monday - Friday, 40 hour week with travel and occasional overnight stays The Person: Proven experience in B2B field sales, within Timber of Manufacturing Self-motivated with the ability to manage your own territory Full UK driving licence Reference: BBBH23842 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 03, 2026
Full time
Area Sales Manager (Timber/Manufacturing) £40,000-£50,000 (OTE £50,000 - £60,000) + Company Benefits + Company Car + Manufacturer Specific Training + Commission Structure Middlesborough (Yorkshire and Scotland Patch) Are you an Area Sales Manager, or in a similar role, with a background in Timber or Manufacturing, looking for an autonomous position that gives you ownership of your diary, a clear commission structure, and the opportunity to represent one of UK's largest industrial saw manufacturer? This UK manufacturer, founded over 60 years ago, supplies high-quality industrial cutting tools and machining solutions to the aerospace, automotive, defence, and general engineering sectors, built on decades of manufacturing expertise, technical innovation, and a strong reputation for reliability and long-term partnerships with customers across the UK. In this role, you will manage and grow the customer base across the North of England and Scotland. You will be responsible for building strong relationships with existing customers while actively developing new business opportunities within the region. This is a field-based position, acting as the main point of contact for customers, overseeing sales activity and account management, and supporting long-term growth through regular regional client visits. This role would suit an Area Sales Manager or similar with experience in B2B field sales, ideally within engineering, manufacturing, tooling, or industrial consumables that is looking to join an industry leading company. The Role: Manage and grow an established customer portfolio (60% Account Management, 40% Business Development) Develop new business with workshops, manufacturers, and industrial user Promote the range of saw blades, tooling, and servicing solutions Conduct regular customer visits and site meetings Monday - Friday, 40 hour week with travel and occasional overnight stays The Person: Proven experience in B2B field sales, within Timber of Manufacturing Self-motivated with the ability to manage your own territory Full UK driving licence Reference: BBBH23842 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
Mar 03, 2026
Full time
POLARIS Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. Key Responsibilities As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: Helping to ensure payments are collected on time by communicating with customers Contacting local authorities to request updates on outstanding invoices (with support and guidance) Assisting with raising invoices and credit notes both via an automated system and manual postings Posting payments received onto the finance system Updating records to show when payments are due or expected Supporting the team in reducing overdue debt Learning how to maintain accurate sales ledger records Helping to resolve customer queries by phone and email Supporting the creation of manual invoices for additional services Keeping organised notes and records to support audit requirements Working to deadlines and adapting to the needs of the finance team About You The ideal candidate must have the following skills and experience: GCSE qualifications are essential Basic knowledge of the full Microsoft Suite, including Excel Experience of working within a finance function of a large organisation would be advantageous If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,
Overview We're looking for a Shop Manager who shares our values, passion and drive supporting our shop's trading hours across the week or weekends. You'll be joining a team where diversity is welcomed, people matter and we take pride in our work. We're determined to be here for everyone affected by cancer. So it's a retail job that makes a real difference to us achieving so much. Responsibilities Be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team. Coach your team to ensure the shop is looking sharp, sorting and selling stock, and the admin side of running a shop is slick. Deliver excellent customer care and work with the team to ensure strong collaboration and creative thinking. Communicate effectively and be inclusive in a team role with good management skills and the ability to generate profit. Requirements / Qualifications Management and coaching experience where you have helped people learn and develop and been an inspiring role model as a leader. Charity retail experience isn't necessary but would be beneficial. Customer service skills delivering excellent customer care, preferably in a retail management environment. Computer and admin confidence to process till sales, follow and supervise work processes and manage regular shop admin. Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way. Values and Diversity At Tenovus Cancer Care we are guided by our core values: Collaborative, Integrity, Innovative, Respectful and Inclusive. We are dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you'll have an equal opportunity with us. Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered. For more details please refer to the official Disability Confident guidance.
Mar 03, 2026
Full time
Overview We're looking for a Shop Manager who shares our values, passion and drive supporting our shop's trading hours across the week or weekends. You'll be joining a team where diversity is welcomed, people matter and we take pride in our work. We're determined to be here for everyone affected by cancer. So it's a retail job that makes a real difference to us achieving so much. Responsibilities Be supported by an Assistant Shop Manager to inspire, lead and manage a shop volunteer team. Coach your team to ensure the shop is looking sharp, sorting and selling stock, and the admin side of running a shop is slick. Deliver excellent customer care and work with the team to ensure strong collaboration and creative thinking. Communicate effectively and be inclusive in a team role with good management skills and the ability to generate profit. Requirements / Qualifications Management and coaching experience where you have helped people learn and develop and been an inspiring role model as a leader. Charity retail experience isn't necessary but would be beneficial. Customer service skills delivering excellent customer care, preferably in a retail management environment. Computer and admin confidence to process till sales, follow and supervise work processes and manage regular shop admin. Sensible, fair and good decision making to recruit, motivate and manage a diverse group of people in an inclusive way. Values and Diversity At Tenovus Cancer Care we are guided by our core values: Collaborative, Integrity, Innovative, Respectful and Inclusive. We are dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you'll have an equal opportunity with us. Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered. For more details please refer to the official Disability Confident guidance.
Complex Care Professionals Limited
Rochdale, Lancashire
Introduction Complex Care Professionals Ltd is seeking a dynamic and dedicated Registered manager with a passion for delivering high quality care. It aims to recruit an inspirational leader who will bring energy, vision and strong management experience to this vital role. Supported by the Senior Management team for strategic guidance, the Registered Manager will oversee office and care staff in all day-to-day affairs and will help develop the longer-term ambitions of this thriving business. Job purpose Purpose of the role to oversee the day-to-day delivery of high-quality dignified homecare services promoting respect, equality and the independence of our clients. The Registered Manager is directly accountable to the Director and to the Care Quality Commission. You will be working closely with the Area Manager, and Strategy and Compliance Manager The Registered manager is to: Lead Complex Care Professionals office and care staff in providing an exceptional quality of service to its clients Implement the formal business objectives developed in liaison with the Directors Play a key role in contributing to Complex Care professionals operational and strategic plans Key tasks and responsibilities Day to day care management Quality control Administration Line manager responsibilities Represent Complex Care Professionals in the public arena Meet all regulatory requirements Assist in developing the business Day to day care management Provide leadership and direction to staff, in order that they deliver a quality care service that both supports clients and ensures carers are well managed and controlled. Maintain and improve Complex Care Professionals internal operations so that processes and systems are clear, positive and efficiently carried out. Ensure that staff rota is fully maintained to ensure continuous service delivery. Oversee and participate in the provision of on call services to staff and clients. Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation. Leading and managing staff - Interview prospective care worker candidates and coordinate inductions for new staff - Manage and coordinate training for all staff in collaboration with senior management - Manage staffing levels to ensure sufficient numbers of suitably qualified staff - Effectively manage your staff providing information, guidance and on-going supervision - Implement the Company policies in relation to absence, disciplinary and grievance matters - Ensure all emergency on-call issues are dealt with effectively including covering visits either directly or indirectly when care workers are sick or unexpectedly absent at short notice - Take an equal share of the on-call responsibilities during evenings and weekends (for additional payment Quality control Continually evaluate the quality of service provided in the office and in the homes of clients. In doing so, enhance the systems used to gauge this quality, developing key performance indicators that in turn will support Complex Care Professionals business objectives. Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve. Utilise these results to highlight successful outcomes and influence policy decisions. Administration Ensure efficient recording and reporting arrangements are in place to enable the effective management of all aspects of the business. Provide financial oversight of daily expenses and ensuring projects are within agreed budgets. Verify the care information that determines client invoices and staff payroll is accurate and timely. Provide a system of checks to minimise the possibility of financial abuse for those clients most at risk. Line management and responsibilities Identify and develop staff roles and responsibilities within the team structures to underpin the operational development. Encourage individuals and teams to find their own solutions and to take responsibility for their work. Form a cohesive unit with shared values and direction. Assess the office staff through a formal appraisal system at 6-monthly intervals. Guide their personal and professional development, organise team and office-wide training where appropriate and be responsible for staff discipline Maintain knowledge and practice of all statutory procedures. Represent Complex Care Professionals in the public arena Represent the company as required by attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered by Complex Care Professionals. Establish effective relationships with key external stakeholders, including relevant professional bodies and the statutory regulators Be the professional focus for Complex Care Professionals services, in particular as regards client enquiries and visitors to the office including care workers. Uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company. Ensure Complex Care Professionals remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. Meet all regulatory requirements Apply to the CQC for approval as Complex Care Professionals Official Registered Manager taking responsibility for the regulatory tasks this entails, including such matters as the protection of vulnerable adults, risk assessments and the reporting of incidents. If not already held, undertake the required qualification to act as Registered Manager within an agreed timeframe. Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care Ensure compliance with the CQC regulations Develop the business Act as the focal point to gather relevant information and trends from all areas of the business, starting with clients and carers and including external sources and previous experience. Play a key role through regular communication in developing and maintaining a current business plan, in conjunction with the Directors. Take responsibility for the delivery of the agreed business objectives. Ensure that the business plan and its objectives are understood, delivered and monitored the by relevant team personnel. Participate in the growth and development of the business. Work with the senior management team to achieve sales targets and deliver within budge Person specification Skills, knowledge, experience and personal qualities required Skills: You need to be Energetic, enthusiastic and highly motivated Able to work effectively under pressure while managing a wide-ranging workload Able to organise, enthuse and lead staff effectively A great communicator with excellent presentation skills Able to develop new business and manage budgets Someone with entrepreneurial attributes and good business awareness Someone with good general IT skills Knowledge: You need to have A recognised management qualification (ie NVQ5 and/or a relevant social work/nursing qualification) or work towards in relevant set time frame Be aware and have relevant knowledge of the national policy agenda relating to community care and the regulation of care services Experience: You need to have Management experience Successful experience of assessing and developing staff Experience of working with care planning and rotas Experience of managing a customer orientated service Experience of managing budgets and financial information A full and valid driving licence and access to a vehicle is desirable Personal: You need to be A people person, with leadership qualities Able to motivate and utilise the strengths of others A creative thinker with a positive approach who is responsive to change A highly motivated self-starter A task-orientated achiever able to retain a sense of perspective influential and persuasive Candidates who have not yet achieved these qualifications may still be considered, depending on their experience. JBRP1_UKTJ
Mar 03, 2026
Full time
Introduction Complex Care Professionals Ltd is seeking a dynamic and dedicated Registered manager with a passion for delivering high quality care. It aims to recruit an inspirational leader who will bring energy, vision and strong management experience to this vital role. Supported by the Senior Management team for strategic guidance, the Registered Manager will oversee office and care staff in all day-to-day affairs and will help develop the longer-term ambitions of this thriving business. Job purpose Purpose of the role to oversee the day-to-day delivery of high-quality dignified homecare services promoting respect, equality and the independence of our clients. The Registered Manager is directly accountable to the Director and to the Care Quality Commission. You will be working closely with the Area Manager, and Strategy and Compliance Manager The Registered manager is to: Lead Complex Care Professionals office and care staff in providing an exceptional quality of service to its clients Implement the formal business objectives developed in liaison with the Directors Play a key role in contributing to Complex Care professionals operational and strategic plans Key tasks and responsibilities Day to day care management Quality control Administration Line manager responsibilities Represent Complex Care Professionals in the public arena Meet all regulatory requirements Assist in developing the business Day to day care management Provide leadership and direction to staff, in order that they deliver a quality care service that both supports clients and ensures carers are well managed and controlled. Maintain and improve Complex Care Professionals internal operations so that processes and systems are clear, positive and efficiently carried out. Ensure that staff rota is fully maintained to ensure continuous service delivery. Oversee and participate in the provision of on call services to staff and clients. Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation. Leading and managing staff - Interview prospective care worker candidates and coordinate inductions for new staff - Manage and coordinate training for all staff in collaboration with senior management - Manage staffing levels to ensure sufficient numbers of suitably qualified staff - Effectively manage your staff providing information, guidance and on-going supervision - Implement the Company policies in relation to absence, disciplinary and grievance matters - Ensure all emergency on-call issues are dealt with effectively including covering visits either directly or indirectly when care workers are sick or unexpectedly absent at short notice - Take an equal share of the on-call responsibilities during evenings and weekends (for additional payment Quality control Continually evaluate the quality of service provided in the office and in the homes of clients. In doing so, enhance the systems used to gauge this quality, developing key performance indicators that in turn will support Complex Care Professionals business objectives. Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve. Utilise these results to highlight successful outcomes and influence policy decisions. Administration Ensure efficient recording and reporting arrangements are in place to enable the effective management of all aspects of the business. Provide financial oversight of daily expenses and ensuring projects are within agreed budgets. Verify the care information that determines client invoices and staff payroll is accurate and timely. Provide a system of checks to minimise the possibility of financial abuse for those clients most at risk. Line management and responsibilities Identify and develop staff roles and responsibilities within the team structures to underpin the operational development. Encourage individuals and teams to find their own solutions and to take responsibility for their work. Form a cohesive unit with shared values and direction. Assess the office staff through a formal appraisal system at 6-monthly intervals. Guide their personal and professional development, organise team and office-wide training where appropriate and be responsible for staff discipline Maintain knowledge and practice of all statutory procedures. Represent Complex Care Professionals in the public arena Represent the company as required by attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered by Complex Care Professionals. Establish effective relationships with key external stakeholders, including relevant professional bodies and the statutory regulators Be the professional focus for Complex Care Professionals services, in particular as regards client enquiries and visitors to the office including care workers. Uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company. Ensure Complex Care Professionals remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. Meet all regulatory requirements Apply to the CQC for approval as Complex Care Professionals Official Registered Manager taking responsibility for the regulatory tasks this entails, including such matters as the protection of vulnerable adults, risk assessments and the reporting of incidents. If not already held, undertake the required qualification to act as Registered Manager within an agreed timeframe. Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care Ensure compliance with the CQC regulations Develop the business Act as the focal point to gather relevant information and trends from all areas of the business, starting with clients and carers and including external sources and previous experience. Play a key role through regular communication in developing and maintaining a current business plan, in conjunction with the Directors. Take responsibility for the delivery of the agreed business objectives. Ensure that the business plan and its objectives are understood, delivered and monitored the by relevant team personnel. Participate in the growth and development of the business. Work with the senior management team to achieve sales targets and deliver within budge Person specification Skills, knowledge, experience and personal qualities required Skills: You need to be Energetic, enthusiastic and highly motivated Able to work effectively under pressure while managing a wide-ranging workload Able to organise, enthuse and lead staff effectively A great communicator with excellent presentation skills Able to develop new business and manage budgets Someone with entrepreneurial attributes and good business awareness Someone with good general IT skills Knowledge: You need to have A recognised management qualification (ie NVQ5 and/or a relevant social work/nursing qualification) or work towards in relevant set time frame Be aware and have relevant knowledge of the national policy agenda relating to community care and the regulation of care services Experience: You need to have Management experience Successful experience of assessing and developing staff Experience of working with care planning and rotas Experience of managing a customer orientated service Experience of managing budgets and financial information A full and valid driving licence and access to a vehicle is desirable Personal: You need to be A people person, with leadership qualities Able to motivate and utilise the strengths of others A creative thinker with a positive approach who is responsive to change A highly motivated self-starter A task-orientated achiever able to retain a sense of perspective influential and persuasive Candidates who have not yet achieved these qualifications may still be considered, depending on their experience. JBRP1_UKTJ
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between 25K and 27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
Mar 03, 2026
Full time
POLARIS Role: Sales Ledger & Billing Officer Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Total reward between 25K and 27K per annum dependent upon experience Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Sales Ledger and Billing Officer to join our established finance team at our Head Office in Bromsgrove. The successful candidate will play a key role in ensuring the Group achieves cash collection targets and minimises debts of concern. This will be achieved through robust management of the sales ledger and billing function across an allocated area of the ledger, as well as providing support to the Credit Control Manager. Key Responsibilities Raising sales invoices in line with customer invoicing terms to pre-agreed systemised billing set-up Raising free-text invoices for one-off rechargeable costs Chasing local authority accounts to ensure timely payment and resolving queries professionally Allocating incoming payments accurately across the ledger Managing queries with regions and customers, working closely with Polaris regions/homes when invoicing customers and demonstrating proactive query resolution skills Reducing current debtor days on the ledger to agreed targets per customer and per region Being effectively and efficiently organised and maintaining concise communication records Ensuring that all services delivered across allocated regions/homes are invoiced accurately About You The ideal candidate must have the following skills and experience: Excellent interpersonal and communication skills with the ability to network at all levels Proficiency using Microsoft Office Ability to meet tight deadlines consistently Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments Experience of using an integrated finance system If you would like to know more information about this role, please contact Sam Dodwell, UK Credit Control Manager on (phone number removed). We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Location:Redditch, ENG-B96 6AE
Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial: Controllable Costs, Sales, Stock People: Store Management Team, Store Team Members Impact: Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses Key Outputs/Results: • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. JBRP1_UKTJ
Mar 03, 2026
Full time
Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial: Controllable Costs, Sales, Stock People: Store Management Team, Store Team Members Impact: Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses Key Outputs/Results: • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. JBRP1_UKTJ
Our client, based between Cookstown and Omagh is widely respected as a leading company within their home supplies sector. Due to ongoing expansion, they now wish to recruit an experienced, motivated and committed Internal Sales Administrator/Coordinator. This is a superb long term career opportunity to join an expanding company that will reward excellence and performance. Main Duties Processing customers' orders and ensuring deliveries are scheduled on time and to required customer service standards Process quotes and follow up with potential customers to convert into orders Making customer calls and follow up warm calls to both new and existing/lapsed customers Sending out marketing literature and following up to maximise any potential opportunities Support the company's sales and marketing efforts to promote and sell the company's services Gathering customer information and processing on to company CRM database Dealing with incoming enquiries and referring to Manager/Director as appropriate Handle all telephone enquiries, take messages and redirect as necessary Get involved in various social media campaign updates on Instagram, Facebook etc to promote the business Advise customers on product availability and alternative options as required Provide basic reports on activity, orders etc to the Director THE PERSON A minimum of 1-2 years as a Sales Administrator/Coordinator or Internal Salesperson Highly IT literate Excellent communication skills, both written and verbal Excellent customer service skills and enjoys dealing with customers and sorting out issues with orders straight away to ensure total customer satisfaction Able to work on your own initiative without the need for supervision Good general standard of Education to include GCSE English and Maths Looking for an opportunity to build a long-term career opportunity Enjoys the sales/customer service side of the role and especially communication with customers SALARY An attractive starting salary within the range of £28k - £30k per annum will be on offer to the successful candidate (Based on experience and what you can bring to the role). TO APPLY Please email your CV using the link below. Rushe Executive Search Ltd is acting as an Employment Agency for this position.
Mar 03, 2026
Full time
Our client, based between Cookstown and Omagh is widely respected as a leading company within their home supplies sector. Due to ongoing expansion, they now wish to recruit an experienced, motivated and committed Internal Sales Administrator/Coordinator. This is a superb long term career opportunity to join an expanding company that will reward excellence and performance. Main Duties Processing customers' orders and ensuring deliveries are scheduled on time and to required customer service standards Process quotes and follow up with potential customers to convert into orders Making customer calls and follow up warm calls to both new and existing/lapsed customers Sending out marketing literature and following up to maximise any potential opportunities Support the company's sales and marketing efforts to promote and sell the company's services Gathering customer information and processing on to company CRM database Dealing with incoming enquiries and referring to Manager/Director as appropriate Handle all telephone enquiries, take messages and redirect as necessary Get involved in various social media campaign updates on Instagram, Facebook etc to promote the business Advise customers on product availability and alternative options as required Provide basic reports on activity, orders etc to the Director THE PERSON A minimum of 1-2 years as a Sales Administrator/Coordinator or Internal Salesperson Highly IT literate Excellent communication skills, both written and verbal Excellent customer service skills and enjoys dealing with customers and sorting out issues with orders straight away to ensure total customer satisfaction Able to work on your own initiative without the need for supervision Good general standard of Education to include GCSE English and Maths Looking for an opportunity to build a long-term career opportunity Enjoys the sales/customer service side of the role and especially communication with customers SALARY An attractive starting salary within the range of £28k - £30k per annum will be on offer to the successful candidate (Based on experience and what you can bring to the role). TO APPLY Please email your CV using the link below. Rushe Executive Search Ltd is acting as an Employment Agency for this position.
Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department. Responsibilities Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer focused environment Providing expert advice and guidance in relation to plant care, maintenance and core gardening products Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience Working closely with our central support teams, maintaining excellent communication to improve our business Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare As a member of the senior management team, you will also have duty manager responsibilities including key holder duties Who we are looking for You'll bring horticultural expertise with experience of retail management Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements Positively managing change, you'll lead the team through each season with care and motivation to deliver the best Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers. What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Mar 03, 2026
Full time
Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department. Responsibilities Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer focused environment Providing expert advice and guidance in relation to plant care, maintenance and core gardening products Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience Working closely with our central support teams, maintaining excellent communication to improve our business Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare As a member of the senior management team, you will also have duty manager responsibilities including key holder duties Who we are looking for You'll bring horticultural expertise with experience of retail management Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements Positively managing change, you'll lead the team through each season with care and motivation to deliver the best Can demonstrate our values at all times - we're one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers. What we offer Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform Access to Dobbies Academy - continue your development with our eLearning platform and development programmes Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers About us At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
Mar 03, 2026
Full time
Kurt Geiger About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Responsibilities Sales Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets. Monitor brand performance and sales on a weekly basis and take action in order to improve results. Contribute towards the development of the KG "branded" portfolio in line with consumer demands and business opportunity. Deliver consistency of sales planning for any in store retail events. Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity. Adopt a commercial, dynamic, positive and imaginative approach to achieving results. Deliver retail "projects" on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities. Identify and exploit any commercial opportunity in conjunction with the host store. Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. Service Drive excellence in service levels in order to deliver "Amazing Service". Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments. Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees. Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling. Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. People Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process. Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI's and manage on an on going basis, through performance review and on going evaluation and feedback. Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals. Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees. Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department. Oversee the management of the absence and sickness procedures in line with Company policy. Visual Merchandising Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined. To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. Stock and Administration Maintain the integrity of the store stock file through the effective liaison with the operational management team. Ensure compliance is achieved within all areas of stock management and branch and staff administration. Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3% Take full ownership/accountability of stockrooms in accordance to agreed operational standards. Ownership / Accountability To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs Meet sales , profit and control costs in line with Company target. Manage both good and poor performance, review and develop direct reporting staff. Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target. Maintain a high level of branch presentation and adhere to Model Store. NPS/ CRM results to exceeds Company's expectations. Qualifications Currently working at Senior Manager within a high turnover business Experience of managing large teams Prior history of P&L accountability and driving bottom line contribution Proven ability to drive performance through people Excellent at building internal and external relationships Background with a fashion forward footwear, accessory or fashion brand - luxury experience preferred Representative of our luxury/fashion forward brand in every way. Benefits Competitive basic salary Generous bonus structure Uniform allowances Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
