5 jobs found

For additional information, please review .Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Production Management Global Support Lead is a Senior Manager position within SMBF Services Production Management, specifically for the Trade and Working Capital Solutions (TWCS) business area. This role is critical to the Services Client Experience, focusing on leading Global Production teams with a strong emphasis on continuous improvement and fostering a culture of highly resilient, engineering-led outcomes. The successful candidate will possess a deep understanding of Production management practices, including Operational, Resiliency & Recoverability, Change + Release Transition, Risk Management, SRE, and SDLC (Waterfall / Agile). The role also involves contributing to the broader Services and SMBF strategy, improvement initiatives, employee engagement, talent development, diversity, and inclusion. Key Responsibilities Stability & Resiliency: Maintain high levels of stability, resiliency, and prevention for TWCS services, actively participating in and guiding incident recovery. Collaboration: Work with senior management across technology, operations, and business teams to develop actionable outcomes for Production. Change Readiness: Ensure high standards for Production Change Readiness and control adherence, prioritizing supportability, sustainability, and resiliency for technical changes. Technical Leadership: Drive the adoption of standard production tools for TWCS applications, focusing on monitoring, observability, capacity, resiliency, recoverability, and automation improvements. Workload Management: Proactively assess and manage dominant L1, L2, and L3 workload drivers, identify emerging trends, and devise plans to improve efficiency and service levels. Automation & GenAI: Minimize human intervention by leveraging Generative AI and Automation capabilities, prioritizing development/product opportunities. SLA & Performance: Implement strong SLA/Performance measurement, analyse production insights, identify trends, and set clear goals for improvement. Business Acumen: Develop and maintain a strong understanding of Trade & Working Capital Solutions product functionality and business requirements. Stakeholder Influence: Collaborate and influence senior leaders on stability and operational topics both internally and externally. People Management: Manage and develop talent, conduct performance evaluations, and oversee reward & recognition. Vendor Management: Engage with vendors and partners to achieve high service levels. Budget & Staffing: Manage the TWCS Production budget and staffing, making commercially minded decisions to optimize Total Cost of Ownership (TCO). Risk Management: Appropriately assess and manage risk, ensuring compliance with laws, regulations, and policies, applying sound ethical judgment, and transparently escalating/reporting control issues. Required Experience & Skills Experience: Extensive industry-relevant experience, highly experienced in various Production Management disciplines with a track record of continual improvement. Communication & Influence: Excellent interpersonal and communication skills, with the ability to influence and garner support from senior stakeholders and partners. Comfortable presenting issues, initiatives, and progress in various forums, and adept at distilling complex information into succinct messages. Quality & Problem Solving: Demonstrable commitment to quality, attention to detail, critical thinking, and problem-solving skills. Organizational Navigation: Highly effective at navigating complex organizations. Financial Acumen: Strong financial planning and cost discipline. Team Leadership: Exceptional staff engagement and talent development. Technical Proficiency: Experience managing distributed teams and familiarity with relevant technologies, including relational and NoSQL databases, middleware, programming languages, and operating systems. Cloud & Microservices: Experience/knowledge with supporting applications deployed as microservices on Cloud Environments. Innovation: Proven track record of keeping abreast of emerging industry and technological advances. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.

Senior Sales Manager - (Rail Signage & Platform Infrastructure Products Flexible Remote, Hybrid or On-Site in West London Attractive basic salary, car allowance, generous bonus & benefits Our client is a pioneering technology, advanced design and manufacturing company that has been established for over 50 years. They are the market leader in the provision of specialist solutions for all modes of passenger transport and the UKs leading manufacturer of Signs, Digital Signs and Platform Furniture Infrastructure products for the Rail, Light Rail, Underground and Tram networks. The business is well positioned for future growth, boasting award winning products which are made in Britain, high profile customers and has a number of competitive advantages within their chosen markets. A new, exciting opportunity has been created for an ambitious Senior Sales / Business Development Manager to lead on the growth of this division and take responsibility for identifying, developing, negotiating and closing profitable business opportunities with new and existing customer relationships within the Rail sector. Working closely with the Sales Director, you will be responsible for building relationships and driving sales within Train Operating Companies, Rail Contractors, Rail and Transport Consultants, the strategic Passenger Transport Executive bodies and related partners. You will also play a key and highly influential role as part of a wider multi-disciplinary team of highly skilled and experienced managers and directors, including contracts, project management, finance, bid specialists, installation & maintenance experts. The Role Take the lead in driving sales, ensuring that the division is a responsive one; be pro-active in identifying, pursuing and closing business opportunities Develop client account plans and devise winning opportunity strategies Drive development and expansion, participate in the preparation of bids, contracts and proposals for prospective new business Own the customer relationship and maintain this through effective account management Be the customer contact - follow up promptly on all inbound leads and enquiries Understand user needs and technical requirements; develop awareness of our design &manufacturing capabilities, other services and funding solutions Identify and develop opportunities within existing contracts / strategic customers Manage all aspects of & increase the sales pipeline to hit targets and agreed margins Provide input into the development of sales forecasts & annual plans as required Analyse the market and competition, gather intelligence and identify latest research trends Establish sales and innovative marketing initiatives to leverage competitive advantage Provide input into the development of sales forecasts & annual plans as required Attend trade shows and relevant industry conferences/events as required Manage internal and external stakeholders Maintain list of prospects, ensure the CRM system is up to date and compliant Collaborate and cross sell opportunities for the benefit of the entire company The Person A proven track record of success in a senior sales or business development role , preferably with a strong understanding of the routes to market for winning business within the UK rail sector infrastructure market (Rail, Light Rail, Underground and the Tram networks) Possesses an In depth understanding of rail signage, and platform infrastructure products, such as digital signage, wayfinding, information displays, ticketing machines, walkways, passenger seating, waiting shelters & canopies, cycle storage etc A technically credible sales professional with experience of architectural metalwork / on-street furniture products outside of the rail sector, or possibly within a wider engineering / sheet metal fabrication environment would be considered if strong evidence can be provided to support the ambition, personal qualities and commercial acumen required to succeed in a responsive team based environment Experience in providing off the shelf and bespoke customer specific solutions Able to understand an Engineering, Procurement, Construction (EPC) led sales process, customer requirements, specifications and industry standards Understands the tender and the procurement process for the UK rail sector, including engagement with strategic Passenger Transport Executive bodies and related partners etc, Train Operating Companies, Rail Contractors, Rail & Transport Consultants. Able to build relationships, drive sales and understanding the processes for successful engagement with main construction contractors, sub-contractors, specialist consultants, local government, passenger transport executives and related partners Experience across the sales cycle including managing, developing a pipeline and deal closing Strong commercial / financial skills, able to produce regular sales forecasts, reports & updates - keep colleagues informed and ensure that the customer remains on board Preferred Skills Strong sales traits:- tenacity, competitiveness, persuasiveness, and interpersonal skills Task-oriented mindset, focused on winning new business and achieving sales targets. Strong team player with high ethical standards and a reputation for integrity among clients Excellent communication, human relations skills and client service abilities Self-motivated & able to work with a high degree of autonomy Strong communication, negotiation and persuasion skills A strategic thinker with well-developed analytical skills and forecasting ability Responsive to the needs of customers and in providing a high-quality service Strong presentation skills and be able to enhance reputation in front of customers Effective time management, organisational, influencing and prioritisation skills Results orientated, can work independently with a strong sense of urgency A natural flair for developing relationships with customers & stakeholders Highly IT Literate - MS Office, CRM& Video Calling Full UK driving license willingness and ability to travel within the UK as required JBRP1_UKTJ

Senior Sales Manager - Rail Signage & Platform Infrastructure Products Flexible Remote, Hybrid or On-Site in West London Attractive basic salary, car allowance, generous bonus & benefits Our client is a pioneering technology, advanced design and manufacturing company that has been established for over 50 years. They are the market leader in the provision of specialist solutions for all modes of passenger transport and the UKs leading manufacturer of Signs, Digital Signs and Platform Furniture Infrastructure products for the Rail, Light Rail, Underground and Tram networks. The business is well positioned for future growth, boasting award winning products which are made in Britain, high profile customers and has a number of competitive advantages within their chosen markets. A new, exciting opportunity has been created for an ambitious Senior Sales / Business Development Manager to lead on the growth of this division and take responsibility for identifying, developing, negotiating and closing profitable business opportunities with new and existing customer relationships within the Rail sector. Working closely with the Sales Director, you will be responsible for building relationships and driving sales within Train Operating Companies, Rail Contractors, Rail and Transport Consultants, the strategic Passenger Transport Executive bodies and related partners. You will also play a key and highly influential role as part of a wider multi-disciplinary team of highly skilled and experienced managers and directors, including contracts, project management, finance, bid specialists, installation & maintenance experts. The Role Take the lead in driving sales, ensuring that the division is a responsive one; be pro-active in identifying, pursuing and closing business opportunities Develop client account plans and devise winning opportunity strategies Drive development and expansion, participate in the preparation of bids, contracts and proposals for prospective new business Own the customer relationship and maintain this through effective account management Be the customer contact - follow up promptly on all inbound leads and enquiries Understand user needs and technical requirements; develop awareness of our design &manufacturing capabilities, other services and funding solutions Identify and develop opportunities within existing contracts / strategic customers Manage all aspects of & increase the sales pipeline to hit targets and agreed margins Provide input into the development of sales forecasts & annual plans as required Analyse the market and competition, gather intelligence and identify latest research trends Establish sales and innovative marketing initiatives to leverage competitive advantage Provide input into the development of sales forecasts & annual plans as required Attend trade shows and relevant industry conferences/events as required Manage internal and external stakeholders Maintain list of prospects, ensure the CRM system is up to date and compliant Collaborate and cross sell opportunities for the benefit of the entire company The Person A proven track record of success in a senior sales or business development role , preferably with a strong understanding of the routes to market for winning business within the UK rail sector infrastructure market (Rail, Light Rail, Underground and the Tram networks) Possesses an In depth understanding of rail signage, and platform infrastructure products, such as digital signage, wayfinding, information displays, ticketing machines, walkways, passenger seating, waiting shelters & canopies, cycle storage etc A technically credible sales professional with experience of architectural metalwork / on-street furniture products outside of the rail sector, or possibly within a wider engineering / sheet metal fabrication environment would be considered if strong evidence can be provided to support the ambition, personal qualities and commercial acumen required to succeed in a responsive team based environment Experience in providing off the shelf and bespoke customer specific solutions Able to understand an Engineering, Procurement, Construction (EPC) led sales process, customer requirements, specifications and industry standards Understands the tender and the procurement process for the UK rail sector, including engagement with strategic Passenger Transport Executive bodies and related partners etc, Train Operating Companies, Rail Contractors, Rail & Transport Consultants. Able to build relationships, drive sales and understanding the processes for successful engagement with main construction contractors, sub-contractors, specialist consultants, local government, passenger transport executives and related partners Experience across the sales cycle including managing, developing a pipeline and deal closing Strong commercial / financial skills, able to produce regular sales forecasts, reports & updates - keep colleagues informed and ensure that the customer remains on board Preferred Skills Strong sales traits:- tenacity, competitiveness, persuasiveness, and interpersonal skills Task-oriented mindset, focused on winning new business and achieving sales targets. Strong team player with high ethical standards and a reputation for integrity among clients Excellent communication, human relations skills and client service abilities Self-motivated & able to work with a high degree of autonomy Strong communication, negotiation and persuasion skills A strategic thinker with well-developed analytical skills and forecasting ability Responsive to the needs of customers and in providing a high-quality service Strong presentation skills and be able to enhance reputation in front of customers Effective time management, organisational, influencing and prioritisation skills Results orientated, can work independently with a strong sense of urgency A natural flair for developing relationships with customers & stakeholders Highly IT Literate - MS Office, CRM& Video Calling Full UK driving license willingness and ability to travel within the UK as required JBRP1_UKTJ

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits Pension Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: As a member of the DTCC Consulting Services team, the Associate be responsible for unparalleled client service delivery, and will assist in the creation of thought leadership artefacts through data analysis of industry trends and developments. Your Primary Responsibilities: Work on high-impact consulting projects for financial services clients, ensuring timely and successful delivery. Assist in the assessment of client operating models and the identification of gaps, and recommendations for improvement. Aid in the creation of frameworks and methodologies for compliance and operational effectiveness as they relate to regulatory reporting and securities services rules and developments. Communicate clearly with stakeholders and executive management. Support go to market and business development efforts including the preparation of proposals for prospective clients. Assist in the development of engagement tools, enablers, and other knowledge assets to build capability for the service. Mitigates risk by following established procedures, spotting key errors, and demonstrating strong ethical behavior. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Minimum of 4 years of related experience which can be a combination of financial services and consulting but must include at least 2 years of consulting experience. Knowledge of regulatory reporting (refits/rewrites/MiFID lll, etc.) or securities services (post trade efficiency, data flows, trade lifecycle etc.) Knowledge of regulatory frameworks and compliance requirements in the financial sector. Strong analytical and problem solving skills, with the ability to interpret complex data and provide actionable insights. Excellent communication and presentation skills, with the ability to influence and persuade stakeholders at all levels. We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information