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The Role We're looking for a Manager to join our Digital Finance team in Sheffield. We're looking for an ambitious individual who is hungry to take on more than day-to-day portfolio work. This role is perfect for someone ready to step into a trusted-advisor position, work directly with clients, and gain broad exposure across digital finance, tax-adjacent advisory work, and SME/OMB consultancy. You'll report to a Partner or Director and have responsibility for leading and coaching a small team of trainees. You'll work in a tech-focused, agile team, supporting a growing and varied portfolio, getting involved in client meetings, strategic projects, and taking advantage of development opportunities across the wider firm. There will be lots to get involved with in this role, but examples of what you'll be working on are: Acting as a trusted advisor to clients, providing proactive finance support and insights Working across a varied SME/OMB client base Supporting and leading client meetings, bringing a clear, consultative approach Delivering tech-focused finance work using cloud systems and automation tools Contributing to wider tax or digital development projects Working closely with senior managers and advisors in a smaller, agile team We can consider full-time or part-time hours for this role; the minimum hours will be 22.5 per week, and we're flexible on how that looks - whether that's three full days or five shorter days. We're happy to discuss working patterns during the application process. The Role Requirements To thrive in this role, you'll need: This is a role with headroom and visibility, so we're looking for someone motivated, capable and hungry for progression, exposure and involvement. You'll be a qualified accountant with strong technical expertise Experience of managing a portfolio of clients The ability to build strong relationships with clients and colleagues A consultative and 'trusted advisor' approach to working with clients To act as a supportive leader for the trainees you manage An interest in technology and emerging fintech trends We don't expect you to tick every box. If you're excited about this role and believe you can make a difference, we'd love to hear from you. We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there's anything you need support with, just let us know. The Package Salary range £47,000 - £55,000 depending on skills and experience Discretionary annual bonus 27 days annual leave, plus bank holidays. Pension contributions of 5.3% when you contribute 3.2% Further NI savings on salsac pension option Salary sacrifice car scheme The Team Digital Finance (DF) means different things across the industry, but at BHP, it's simple: we become our clients' outsourced finance function. We take care of everything from bookkeeping and management accounts to budgeting, forecasting, tax, compliance, and data reporting, giving them a modern, tech-enabled finance capability without the overhead of building it in-house. The work is fast-moving and varied, with regular client interaction and the opportunity to develop deep relationships as a trusted adviser who understands their business inside out. Our DF team comprises over 40 supportive and forward-thinking professionals across 4 BHP offices. The team are as committed to each other as they are to our clients and have a great culture. The Culture Friendly, supportive, caring, inclusive These are just some of the words that our current colleagues use to describe our culture. We do our best to make sure we bring our company values to life, and through our employee surveys and engagement groups we make sure everyone has the chance to have their say and play a part in shaping our culture. When you join us, you can expect: A welcoming environment where everyone feels valued. Regular team events, networking opportunities, and professional development sessions. Agile, hybrid working to help you find the best work-life balance. Wellness programs, mental well-being support, and initiatives that prioritise your well-being. The freedom to challenge ideas, drive change, and take ownership of your progression from day one. The Process Our recruitment process typically includes an initial informal chat about the role, followed by a more structured face-to-face interview. We'll keep you updated at every stage. You deserve to thrive. At BHP, we're offering a job, but we're also offering a career and a community where your expertise will be appreciated, your potential nurtured, and your success celebrated. General Enquiries (0) The registered office of BHP LLP (registered under number OC416373 in England and Wales) is Albert Works, Sidney Street, Sheffield, S1 4RG Legal Accessibility Statement Cookie Policy Privacy Policy Terms & Conditions Complaints Investment Advice BHP LLP is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Institute of Chartered Accountants in England and Wales. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.

Tax Director - Europe page is loaded Tax Director - Europelocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: RThe Tax, Director - Europe will provide research, expertise, recommendations, and resolutions in complex areas such as compliance, consulting, real estate tax, personal property tax, value-added tax, tax incentives and planning. This position will report to the Vice President, Global Tax and will work with senior management, other functional groups, and business units with the company. Essential Duties & Responsibilities: Responsible for tax structuring of acquisitions, joint ventures, dispositions, mergers, etc. Prepare and/or reviews tax returns and reports, maintain records, analyze and research complex tax issues Oversee local tax compliance for the Europe companies, subsidiaries, and partnerships ensuring timely filings. Oversee preparation for and conduct of all tax related audits from Europe tax authorities. Implement changes in tax and management information systems for the company. Assist in the financial analyses, reports, due diligence and recommendations for new opportunities in Europe. Identify tax planning opportunities for the companies and work with outside tax advisors. Prepare correspondences and presentation materials in seeking approval or implementation of tax plans Oversee Europe value-added tax compliance. Advise and partner with businesses and group corporate functions to provide recommendations, efficient solutions, and integrated implementation plans. Demonstrate attention to detail and a capacity to manage shifting priorities. Ability to prioritize and oversee multiple projects in a fast-paced environment. Develop and implement process improvements in the Company's tax procedures utilizing tax technology tolls to simplify and automate complex processes. Work closely with staff and managers of both the Tax and other key departments with the Company. Must be comfortable dealing with issues and topics outside of their traditional tax training and running projects fully from start to finish. BASIC QUALIFICATIONS: Bachelors or Masters in Tax/or Tax Accounting preferred CPA (or equivalent) required Must have minimum 7 - 10+ years' experience in Tax, Tax Accounting, Tax Preparation and strategic planning and execution. Preferred Qualifications: Big 4 or regional public accounting experience Knowledge, Skills & Abilities: Outstanding written and verbal communication skills. Must be able to communicate clearly and concisely with senior management and client administration. Strong leadership skills including the ability to motivate team members and work efficiently to meet or comply with deadlines and have good working relationships with other departments. Must have a strong sense of confidentiality. Total Rewards: 25 days annual leave and public holidays 32 paid volunteering hours per year Salary sacrifice pension scheme Employer paid private medical and dental cover for employees and dependents Life assurance Illness financial protection including critical illness cover and income protection Employee referral bonus equivalent to exchange rates of $2,500 at time of award, subject to eligibility This role is bonus eligible.The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on 's exhilarating to find yourself at a pivotal moment in history- and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.And we'd like to invite you to join us.In addition to a variety of benefit packages, QTS goes above and beyond for our employees: Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO, Paid Volunteer Days Plus Floating Holidays Stock Purchase Plan (SPP) 11 paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave for primary and secondary caregivers Military Benefits Package QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program

# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified

Reports to: Manager, Sales Operations Location: Remote UK Compensation Range: £68,000 to £78,000 base plus bonus and equity What We Do Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping design and execute strategic initiatives that streamline business operations, enhance performance through data analysis, provide reporting on key metrics & KPIS, and drive the overall success of the company's revenue generating activities. This position is a highly collaborative, highly cross functional role that allows for much autonomy. On this agile team, you'll have the opportunity to 'run your business' and make an incredible impact for Huntress! Responsibilities Act as a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs for their business. You will be responsible for consolidating insights and recommendations to influence strategic plans while ensuring alignment across all regions. Design, create, and maintain Salesforce reports and dashboards that provide valuable insights into sales performance, revenue metrics, and operational efficiency. Ensure that reports align with business needs and are accessible to key stakeholders. Execute on prioritized projects and initiatives for the EMEA sales leaders by identifying opportunities for high business impact, documenting business requirements and current state operational processes, validating and refining potential solutions through data analysis and stakeholder feedback, and delivering on the appropriate course of action. Identify core areas of improvement for our sales teams, either via process or system enhancements. Assist with CRM hygiene enforcement and coaching with sales managers and leaders. Develop reporting within relevant tools to enable ICs and managers to run their business effectively. Ongoing assessment of meeting/lead distribution to ensure function, equality, and volume for each respective sales position. Book of business analysis to align the correct account managers with the right size and partners to optimize account coverage and growth. What You Bring To The Team 3+ years of experience on sales/revenue operations teams Comfortable navigating multiple, shifting priorities in a hyper growth environment Experience with sales process, funnel, forecasting, pipeline management, etc. Preferred 2+ years of experience with Salesforce and SFDC reporting Strong Excel/Google Sheets skills Experience with data visualization tools such as Sigma, HEX, Looker, Tableau, Power BI, or similar Strong analytical and problem solving skills with the ability to interpret complex data sets Excellent communication skills with the ability to present findings to both technical and non technical stakeholders A desire to proactively identify, troubleshoot, and solve problems Ability to work independently and as part of a team in a fast paced environment to meet deadlines What We Offer 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations If you require reasonable accommodation to complete this application, interview, or pre employment testing or participate in the employee selection process, please direct your inquiries to . Please note that non accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.

About Simon Community Scotland People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a 'can do' spirit. We want to make it easy, make it right, and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services, and social landlords) to ask people about their housing situation when they come into contact with them and to take action if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma-informed approaches, and clear referral pathways, it ensures that people at risk receive timely, person-centred support. The duty also encourages multi-agency collaboration, better data sharing, and co-ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through the Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: Justice and Policing Health and Paramedic Banking and Employability Community and Partnerships As Employability and Banking Lead Practitioner you will operate across both the Police/Justice and SAS/Health pathways within the Beyond The Call: Purple Light Ask and Act pilot to support people at risk of homelessness by addressing economic instability. The role will involve helping people access bank accounts, manage benefits, secure income support, and engage with employment or training opportunities, creating personalised plans to stabilise their economic situation. Working across both services, you will coordinate centralised referral protocols, maintain shared tracking systems to monitor outcomes, and provide guidance to staff on identifying financial vulnerability putting people at risk of homelessness. Using a person-centered, trauma-informed approach, you will build trust with referred people, collaborate with local authorities, third-sector partners, and community services, and use data to inform continuous improvement. By embedding economic support into early intervention, this role reinforces the "Ask and Act" principle, ensuring that identifying risk is followed by practical action to reduce homelessness. Working closely with the Service Lead, consortium partners, and people with lived and living experience of homelessness, you will: Help co-create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Address financial barriers to health and well-being by helping people manage benefits, open bank accounts, or access income support. Develop and deliver training and coaching to SCS staff, peer panel, and partner organisations Establish centralised referral and triage protocols so both police and health services can route people to a single point for banking and employability support Coordinate referrals, triage and support planning into Purple Light services and wider partners. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma-informed, person-centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Ask & Act Pathways Coordinate the day-to-day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data-sharing agreements, UK GDPR and safeguarding standards. 2. Multi-Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi-agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co-Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co-design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality Identify and escalate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach All SCS employees are expected to demonstrate the following values in their work: Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else. going on, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem-solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications: Essential: - SVQ 3 in social care or willing to work towards - Training in trauma informed practice - Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: - Experience facilitating reflective practice - Financial literacy qualifications, such as accredited money advice, debt advice, or employability support training Experience: Essential: - Experience of operational leadership in a community based setting - Experience of working alongside the community to develop and deliver services - Experience delivering employability, banking, or financial inclusion support to people experiencing or at risk of homelessness - Providing direct, person-centered support to people experiencing homelessness, trauma, or multiple disadvantages - Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: - Experience co-designing services alongside the community - Experience of project management including budget management - Building and maintaining strong relationships with statutory services (ideally including police, social work, health, housing) - Planning, delivering and evaluating pilot or multi-partner projects . click apply for full job details

Senior Executive - Infrastructure Advisory - Local and Regional Government - EY Parthenon Location: London Other locations: Primary Location Only At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity EY Parthenon's Infrastructure Advisory practice advises public and private sector clients on transactions and broader financial, strategic, and commercial advice mainly related to infrastructure projects and programmes. We support government and private sector clients on tackling some of today's biggest challenges including decarbonising the economy by transitioning to cleaner forms of energy; levelling up via regional devolution; delivering high quality and efficient public services; and strategically managing capital. We are focused on growing our practice as we respond to the UK's infrastructure agenda and the particular strategic drivers in the local and regional government sector. We are looking for a motivated and passionate Senior Executive (Manager) to join us, in our London, Bristol, and Manchester offices. We want you to support our vibrant business and support our teams delivering exciting projects which will stretch your skills and expand your knowledge of these sectors. This is an opportunity to match your ambition. You'll be part of a growing and dynamic team facing some of the most complex projects across the local and regional government sector, delivering insight and quality services increasing social value, enabling a more sustainable future, and helping us to deliver our purpose of building a better working world. Your key responsibilities Working in small and dynamic teams to provide expert financial, commercial and strategic advice to clients, both on transactions and more broadly on policy projects Developing and nurturing a network across the sector to support business development activity Helping our clients make informed and robust evidence-based decisions through option appraisals Building and working with financial models, including establishing appropriate data structures and undertaking sensitivity and scenario analysis Creating business cases involving strategic, economic, financial and commercial evaluation Supporting clients to undertake steps to achieve better organisational or service specific financial sustainability Structuring and advising on procurements, including evaluating bids received for projects on behalf of project sponsors and helping sponsors drafting bids for the provisions of public services Presenting impactful reports to senior client stakeholders to facilitate effective decision making Providing support to help clients achieve their sustainability goals Driving key business development activities, including EY's wider growth strategies Skills and attributes for success An understanding of, and interest in, local and regional government An understanding of the key strategic drivers in the sector, including regeneration, devolution and financial resilience Ability to manage workstreams and projects in line with contractual and budgetary requirements Financial/data analysis and financial modelling capability Commercial and financial acumen High quality report drafting and document preparation Strong and engaging presentation skills The ability to thrive in a flexible working environment as part of a diverse and dynamic team To qualify for the role you must have A bachelor degree level or equivalent Excellent financial skills, including an understanding of corporate finance principles Excellent communication skills, both verbal and written High degree of personal drive and motivation to enhance your knowledge and succeed The ability to build effective working relationships with team members, organisations and clients Ideally, you'll also have Experience working in Local and Regional Government or adjacent sectors At least five years of uninterrupted residency in the UK What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Customer Experience Advisor S1 Retail Banking Guildford BranchCustomer Experience Advisor S1 Retail Banking Guildford BranchCountry: United Kingdom IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible.This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference .Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Santander is looking for a Customer Experience Advisor based out of Guildford Branch, working 35 hours per week, on a rota'd basis Monday to Saturday, between 8am & 6pm .For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be.What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team.You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all.We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience WHAT YOU'LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're enabling teams to go beyond by valuing who they are and empowering what they bring.The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Proven ability to deliver outstanding customer service either from a face to face or a telephony background (Required) The ability to communicate effectively with customers to truly understand their needs (Required) A real desire to go above-and-beyond for customers (Preferred) Effective team working skills with a flexible, can-do approach to work (Preferred) Openness to a broad range of activities even if outside of standard expectations (Preferred) Ability to grow, adapt and change accommodating business needs and priorities (Preferred) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally. Starting salary of £24,961 plus a £500 annual cash allowance to spend on our great range of benefits. Include salary where authorised 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year. Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer. Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover. Share in Santander's success by saving or investing in our share plans. As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services + Competitive rewards that reflect the real impact you make and the value you bring. + Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. + Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. + Time to give back through volunteering opportunities that let you make a difference in the communities we serve. + Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network. LOCAL COMPLIANCE At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation.We're committed to creating a recruitment experience that's accessible, fair and welcoming for all candidates.We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.When applying, please consider the travel distance, time and cost to your chosen Branch location. Right to work in the UK Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa / permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa / permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply.If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at

Customer Solutions Specialist (Geotechnical Engineer) Customer Solutions Specialist (Geotechnical Engineer) About Us At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. Role The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. The role may have a domain specialism. The role sits within the regional Customer Solutions team. The ideal candidate will bring proven technical and solution design skills gained within a complex technological solution sale based technology market. They must be 'customer facing' - able to interface with prospects and customers with charisma and presence to quickly get to the heart of the client's existing software environment, identify and propose solutions that will improve their business processes and ultimately, success. Present complex technical solutions with gravitas. Be able to "join the dots" between technology and the business benefit; recommend optimal solution designs whilst managing the customers' expectations to establish and maintain technical credibility. The successful candidate will need to possess the skills to communicate effectively with people from many different cultures, as well as with users where English is not their primary language. This will include in person and web delivered demonstrations and training of the full ecosystem of our products and services. The role will require the candidate to become proficient across multiple solutions in the Seequent suite, to be able to support across multiple segments in time, thus providing a true generalist technical sales /SME capability to the go to market (GTM) teams. Being hands on, task oriented and customer focused, this role is responsible for providing well rounded technical assistance backed up by great product knowledge, quick response times, analysis, problem solving and solution finding. Business acumen and the ability to support further growth in customer accounts is a core aspect of this role. Significant travel can be expected to ensure we retain a strong market orientation. This role is a key part of leveraging our fast expanding footprint in our growing region and an opportunity to be part of a great team, in a great company, with a great purpose. Our expectations of you Product Knowledge Become proficient as a generalist CSS across the Seequent product portfolio including Leapfrog, Central, OpenGround, GeoStudio, PLAXIS and other products or solutions as required. Learn from the customer how, what, where and why they are using our products or competing products and the problems that they are attempting to solve, then feed that information back to the appropriate teams within the business. Develop and share their own technical expertise to provide advisory support to customers, colleagues and peers, enabling them to be successful in meeting their objectives. Professional Capabilities Demonstrated ability to question, listen and analyze to establish the current and desired picture. Provides solutions appropriate to the client's needs and to improve their business results. Be responsive to customer technical queries providing timely and professional support. Be authentic; become a business partner and trusted advisor to clients, peers and prospective customers. Be a team player, working as part of the regional team to identify and progress opportunities within new and existing customers. Market development - setting up demonstrations, webinars and supplying product information to prospective customers. Be a CRM champion by ensuring the accurate maintenance of the client database which provides Segment and Product Management with vital market information relating to future business pipeline. Marketing and Business Goals Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions. Assist, facilitate and support all product upgrades, new releases and new products. Skills, knowledge and competencies required to be great at this role Experience in Finite Element Analysis (FEA), Finite Element Modelling (FEM), Numerical Modelling. Experience ideally in ground investigation, environmental geology, geotechnical engineering, civil or environmental engineering consultancy or related industry. Teritary qualification in geotechnical engineering, geology, hydrogeology, earth sciences, or a closely related discipline. Operational experience in civil or environmental engineering infrastructure construction projects an advantage. Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage. Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru. Relationship building abilities. Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility. Demonstrable ability to confidently provide pre sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements. Keeps sales teams and management updated proactively on progress of all solutions, pre sales, and post sales. Be able to demonstrate and train customers across the software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings. Confident oral and written communication skills in English (other European Languages - Italian, German would be advantageous). Our Commitment to Equity, Diversity, and Inclusion At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don't tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team! Benefits of being a Seequenteer and why you'll love being on our team Our people - Working at Seequent means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Seequenteers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change. Our culture - At Seequent you'll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you're in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self. Our offices - Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake. Benefits - Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Seequent resides in. How to apply If this sounds like the role for you, apply today with a covering letter and CV.

OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations, endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design. Marcus by Goldman Sachs The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that support the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serve as a SME and coach for sound retail deposit practices Ensure compliance against our regularity and firm responsibilities Prioritize work assignments from multiple channels as a resource allocator Ensure that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employ principles and techniques defined in the quality audit criteria, and develop and implement quality assurance standards, processes, and controls Collaborate across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produce concise performance reports and analyses for senior management Work closely with Business Risk team to identify key controls and escalation procedures. Pro actively identify any new issues or risks and ensure suitable controls are in place Drive improvements in business processes and ensure optimal resource utilization and audit compliant administrative process and strategy Work closely with cross functional partners to maintain collaboration and process efficiencies Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business Set high standards and clear strategies to achieve service level agreements Manage a growing team (currently approximately 100 headcount), including two senior direct reports Partner with Engineering to oversee the implementation of technology solutions to support customers and operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment that nurtures and develops talent REQUIREMENTS Proven experience in leading call centre and/or operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention and development of great customer service agents Demonstrable experience in coaching teams to achieve expected KPIs using recognised coaching models Self directed team player with the ability to drive high performance in a fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and ability to motivate and develop staff Desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firm wide networks to benefits, wellness and personal finance offerings and mindfulness programs. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Overview We have a new exciting opportunity come up for a General Manager to join us at Daish's Hotels! Offering a competitive salary of £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment - we don't close for the winter months! You also get £50 once you have completed basic Daish's training and if you refer a friend, you'll split £100! Additionally, you will receive a generous quarterly bonus if criteria is met. The role is a full time and will include some split shifts to cover the key demand periods and to ensure the smooth operation of all aspects of the hotel. Evenings, Weekends and Bank holidays included. Daish's Hotels are flexible employers and strive to facilitate a healthy work life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday. In addition to all of these fantastic benefits of working for Daish's, we have a great "Take your family on a Daish's holiday scheme" for as little as £95 per holiday 4 nights, breakfast, dinner, room, travel and entertainment all included. Skills and capabilities to bring to the role Previous experience within the leisure or tourism industry. A drive and passion for the holiday industry and customer service. Demonstrate an ability to manage and motivate a dedicated team to deliver our core values Adaptability is key as the role has a wide range of responsibilities and you'll need to be as comfortable at calling Bingo as you will compliance and budgeting. Previous experience of managing and working within budgets Maintenance and capital investment planning to improve the product Ability to handle HR issues in line with company policy You'll be hands on with a 'can do' attitude as you'll be expected to lead from the front. General Managers are the face of each Hotel, and are responsible for ensuring the delivery of our core values; clean and comfortable en-suite accommodation, good food, great live nightly entertainment and first class friendly customer service.You will be able to relate and manage procedures at the front end delivery into coordinated back of house processes, to ensure a smoother guest experience, and enhance our brand and revenue. You'll assume full responsibility for the running of the hotel including close monitoring and controls on cost to ensure hitting P&L targets, and managing the staff team to ensure the hotels smooth operation, and full compliance responsibility. About us A little bit about us . We are Daish's Holidays, a fast growing family run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lay at the heart of what we do,Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service. The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won Tripadvisor Travellers' Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for Best Company for UK Coach/Touring Holidays Award!

Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Why Valtech? We're advisors, visionaries, creative and techies. We embrace all things digital. We talk to each other. We have fun. We love our clients. We're looking ahead • We are global Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. Join more than 6,000+ curious and diverse minds in connecting people , da ta and technology to produce amazing experiences for some of the world's most influential companies. Become a maker , build er or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth. The opportunity in a nutshell As a Senior Product Manag er at Valtech you will wear multiple hats - product evangelist, consultant to senior leaders , account manager - working with customers and stakeholders to gain a deep understanding of the problems they are trying to solve. With the ability to identify and prioritise the most significant needs and pain points, you'll take responsibility for defining or evolving the 'vision' for the product or programme of work, ensuring that it's clearly articulated, understood and inspirational for the team. You'll define collaboratively what the solution looks like, ensuring the desirability, feasibility and viability of the team's proposal. What you can expect Collaborate with developers, UX and product designers, strategists, architects, test engineers, delivery managers and other technology experts to deliver high-quality software in a way that delights customers and exceeds client expectations. Work with customers and stakeholders to understand their needs, challenges and pain points; then shape solutions to solve them. Define and prioritise requirements for new or existing digital products and communicate these to the development team in a way which is easily understood. Take responsibility for defining a 'vision' for the product, ensuring that every member of the team keeps that vision clearly in mind as development progresses. Own the product roadmap, using your insight and feedback from various sources to iteratively evolve features according to user and client need. Act as a 'bridge' between our clients, third parties and development teams, keeping the client abreast of the progress, demoing work, getting answers to questions from the team, clarifying priorities, coordinating across complex dependencies to go from idea to successful implementation. Act as 'gatekeeper' for the quality of the work produced by your project team(s), ensuring they are consistently upholding Valtech standards. Provide a first point of escalation for major project issues, and take the lead in tackling tough conversations whenever required. Use your experience and perspective on the practice of Agile product management to help guide our practices and processes at Valtech, taking opportunities to contribute to their evolution where appropriate. Help set the strategic agenda for the Product Practice, keeping continuous improvement of output and processes firmly in mind; and support more junior members in delivering the agreed strategy. Support the development and retention of the Product team through on-the-job coaching and mentoring, including through formal line management and career planning as required. Build strong working relationships with clients at all levels, working closely with one of Valtech's Client Partners where one is assigned), so that they view Valtech as a trusted partner in their business. Help the Product Practice, and other teams you work in to 'zoom out', providing the client and customer context for decisions, or reframing challenges to make them easier to solve. Manage the Product Practice's contribution to pitches and business development efforts as required. Must have qualifications Demonstrable working experience as a Product Manager in the digital / technology space, in a consultancy or agency environment. Experience in partnering with engineers and designers and leading product prioritisation and delivery of user-facing functionality. A proven track record of delivering high profile, user-oriented solutions in a fast-paced environment. Superlative client facing skills, with the ability to build trusted relationships with clients of all levels. Experience of Agile development and product management methodologies. Proven track record for leading through influence, guiding multiple teams with a product vision, and generating excitement for your work. A strong level of commercial awareness and a strategic mind with the ability to identify business opportunities and contribute to delivering against them for clients. Great organisational skills with the ability to thrive in a demanding environment whilst juggling multiple priorities. The type of person we'd love to meet Commercially aware and a natural strategic thinker. Organised and pro-active, with impeccable attention to detail. A natural team player, who enjoys working collaboratively with colleagues and clients alike. Flexible and adaptable, with a 'can-do' approach and solid problem-solving skills. Focused on delivery, with a passion for quality and innovation. Someone who thrives in a dynamic environment and will contribute to ongoing organisational improvements. Boundless initiative and a can-do attitude. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we're intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we're creating a more equitable Valtech for all. Your application process Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

Location London, England Head Office 10 York Road London, SE1 7ND, GBR Already have 10+ years of experience in a Sales role serving technology and business leaders with a proven track record of sales success - Are motivated to hit or exceed sales targets. Prefer a modern sales environment and have already worked with a CRM like Salesforce or Microsoft Dynamics. Are excited by the prospect of building new skills and weekly 1-to-1 coaching with your manager as well as weekly training as a department. Able to build and maintain trust-based, value-added relationships with technology and business leaders at the CxO level Responsibilities Responsible for the full suite of Info-Tech products and services that provide an integrated value proposition to prospective and current clients. Ensure consistent monthly prospecting and lead generation activity targeting the right buying centers, leveraging online resources and sales tools in addition to company marketing campaigns Work marketing leads and conduct warm calls in your geographical territory to book onsite sales presentations with prospective clients. Prepare for sales presentations by customizing PowerPoint presentations to align with the target audience. Execute sales appointments to a high standard, demonstrating proficient product and functional knowledge and adherence to Info-Tech Research Group's sales processes and methodologies. Successfully manage sales opportunities through the pipeline in an efficient manner. Actively participate in ongoing sales coaching and training activities and demonstrate a strong commitment to personal improvement and advancement. Provide senior leadership team with ongoing customer feedback to help shape sales and marketing effectiveness, product improvement and innovation. Partner with the research department to include relevant analysts in sales presentations as needed. Key Selection Criteria Prior experience selling to IT and business leaders preferred. Prior experience selling IT Research, Advisory and Consulting services as assets Prior experience selling IT-related products and/or services within the public sector in Atlanta, Georgia Prior experience working in London, UK. Proven ability to build and maintain trusted relationships with C-level executives and staff at all levels across the organization. Proven ability to participate in value-based client conversations. Collaborative, with superior listening, critical thinking, and verbal/written communication skills. Ability to thrive in an entrepreneurial, flexible, rapidly changing work environment. Intellectually curious about the effect of IT on the business landscape, with a passion for continuous learning. Ability to travel to conduct onsite meetings with prospective clients. Bachelor's or Master's Degree. Must have a valid passport Must have a valid driver's license Language Skills: Bilingual proficiency in German is strongly preferred to support our diverse client base Remote/In-Office Policy The position offers a hybrid schedule: four days in our London, UK office , and one day working remotely. Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and is pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. As a Technical Account Manager, you'll lead strategic technical relationships with some of Kraken's largest utility and energy clients. This is a high-impact role at the intersection of technology, transformation, and sustainability. Work with the Client Partner and Client Engineering to drive deep technical engagement, value realization, and strategic alignment across your accounts through three core responsibilities: Executive Technical Relationships Kraken & Enterprise Architecture Technical Guide to Drive Value Realization Kraken Day-to-Day Technical Experience, Liaison, and Advocate for the Client Executive Technical Relationships Act as a trusted technical advisor and confidant to senior stakeholders like the CIO and CTO. Build and maintain strategic relationships with customer technology leaders in assigned accounts. Translate Kraken's technical vision into outcomes that resonate with executive priorities. Serve as the primary technical liaison, providing expertise, guidance, and support throughout the customer lifecycle. Participate in roadmap discussions, executive briefings, and planning sessions to ensure technical alignment at the highest levels. Kraken and Enterprise Architecture Technical Guide to Drive Value Realization Provide deep architectural guidance to connect customer ecosystems with Kraken's platform. Guide system design, integrations, and configuration aligned with both customer and Kraken architectural principles. Drive solution design that ensures scalability, performance, and long term maintainability. Identify opportunities to unlock additional value through feature adoption, platform capabilities, and ecosystem fit. Provide regular reports and updates on project status, performance metrics, and potential improvements. Facilitate product rollouts, upgrades, and configuration changes for clients, managing change effectively and minimizing disruption. Risk Management & Escalation - Identify risks within client accounts and develop mitigation strategies. Kraken Day-to-Day Technical Expert, Liaison, and Advocate for the Client Be the hands on technical presence that ensures customer success in the everyday. Triage and manage technical incidents in partnership with support and engineering teams. Guide configuration and usage decisions to ensure best practices and optimal performance. Provide hands on support, troubleshooting, and technical insight to quickly resolve client issues. Manage co development efforts and joint technical initiatives to address complex issues and ensure successful outcomes. Align product and customer roadmaps, advocate for customer needs internally, and provide feedback loops to product and engineering. Act as a product advocate, gathering client feedback to influence product roadmap decisions. What you'll need 5+ years in a customer-facing technical role such as Technical Account Manager, Customer Success Engineer, Solutions Engineer, Enterprise Architecture or similar. Proven experience in managing and supporting technical implementations, ideally in SaaS, cloud services, or IT environments. Strong technical background, with knowledge of e.g., cloud computing, APIs, databases, Python, Django, etc . Industry experience in Energy & Utilities is highly desirable. Adjacent industries like telecommunications and infrastructure can also be considered. Ability to understand complex technical concepts and translate them into actionable insights for clients. Proficient in troubleshooting and problem solving skills; able to navigate technical issues and provide prompt solutions. Analytical mindset with attention to detail and a proactive approach to identifying and solving problems. Customer and quality focus; highly effective at building and improving relationships. Ability to thrive in a fast paced, dynamic environment and handle multiple priorities with a problem solving, client centric mindset. Bachelor's degree, ideally in Computer Science, Information Technology, or a related field (or equivalent practical experience). Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR / EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.

Legal Contract Consultant (Alternatives) - 12m FTC (London) page is loaded Legal Contract Consultant (Alternatives) - 12m FTC (London)locations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R106010PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients. Overview We are seeking a motivated Junior Lawyer or an experienced Paralegal to join our Alternative Business' Legal Department. This role is essential in supporting the department's review of key early-stage transaction documents such as non-disclosure agreements (NDAs), engagement letters, hold harmless letters, and consultancy agreements. You will also assist in managing issues related to price-sensitive information (Material Non-public Information - MNPI).This position offers a valuable opportunity for a legal professional with experience in contract review and negotiation to gain comprehensive insights into the transaction process and the legal frameworks guiding the PIMCO group, with a particular focus on the Alternatives (Alts) business. You will collaborate closely with Portfolio Managers across the Alts business, gaining a broad perspective on legal considerations and contributing to the success of our operations. Responsibilities Document Management: Review, draft, and negotiate a variety of documents, including short-fuse NDAs, consultancy agreements, engagement letters, and release/hold harmless letters, ensuring compliance with internal guidelines Outsourcer Oversight: Oversee and advise on the outsourced NDA review function to external providers, ensuring continued effective service Regulatory Compliance: Support the implementation of PIMCO's internal regulatory procedures related to the handling of MNPI, in line with information barriers, and assist the portfolio management team in adhering to these procedures Collaboration: Work closely with the outsourced NDA team, Alts transaction legal team, and external counsel to ensure smooth coordination and communication Document Execution: Facilitate the execution of documents by securing necessary internal approvals and maintaining proper records Record Keeping: Maintain comprehensive records and databases of executed documents and MNPI assessments Legal and Compliance Contract Support: Assist with various legal and compliance tasks, including maintaining logs, lists, and trackers of contracts Template Management: Update and maintain templates for NDAs and engagement letters, as well as internal guidelines, to ensure consistency and compliance Requirements Bachelor's Degree in Law, GDL, or an equivalent qualification Previous experience in a top-tier law firm or in-house legal role, preferably with exposure to the financial services sector An interest in the financial services industry and a desire to deepen understanding of legal operations within this sector A proactive, self-motivated approach with the ability to take initiative and drive projects forward Strong organizational skills and a meticulous attention to detail Excellent interpersonal skills, with the ability to collaborate effectively with colleagues at all levels Ability to manage multiple tasks efficiently while maintaining high standards of accuracy Clear and effective communication skills, both written and verbal Ability to work independently on complex tasks, demonstrating problem-solving skills and initiative Professionalism and confidence when interacting with all levels of management Proficiency in Microsoft Word, Excel, and Adobe PDF Equal Employment Opportunity and Affirmative Action Statement PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws. Applicants with Disabilities PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.