Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Mar 09, 2026
Full time
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
Mar 06, 2026
Full time
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Why be a Retail Media Manager at THG Beauty? The Retail Media Manager - Non-Endemic is responsible for driving incremental retail media revenue from non-endemic brand partners (brands that do not retail products on-site) by translating our first-party audience, insight and media capabilities into compelling, scalable advertising solutions. This role is commercial and consultative, owning end-to-end relationships with non-endemic partners across sectors such as FMCG, lifestyle, services, tech, travel and finance. Success will be driven through the creation of full-funnel, insight-led media strategies activated across onsite, offsite and owned channels, aligned to brand objectives such as awareness, consideration, and brand lift rather than direct product sales. The role sits within the Retail Media team and works closely with Digital Activation, Data & Insight & Brand Marketing to build a credible, repeatable non-endemic proposition. As Retail Media Manager , you'll: Non-Endemic Strategy & Revenue Growth Own and grow a portfolio of non-endemic advertisers, accountable for revenue delivery against agreed retail media targets. Translate advertiser objectives (awareness, reach, consideration, brand uplift) into audience-led retail media strategies using first-party data and insight. Identify and unlock new non-endemic categories and verticals, building commercially viable use cases for retail media beyond trade investment. Develop scalable non-endemic packages (e.g. tentpole moments, seasonal opportunities, audience sponsorships) that can be repeated across partners. Client & Agency Partnership Act as a trusted senior partner to brand and agency stakeholders, leading planning conversations and presenting clear value narratives for retail media. Own briefing, planning and recommendation of multi-channel media plans, working collaboratively with agencies where relevant. Lead commercial negotiations, pricing discussions and contract alignment in partnership with Sales and Finance. Media Planning & Activation Shape full-funnel media plans across onsite placements, offsite paid media, CRM, content and sponsorships, aligned to advertiser KPIs. Work closely with Digital Activation and Campaign teams to ensure accurate briefing, delivery and optimisation of campaigns. Ensure campaigns are delivered to agreed timelines, budgets and performance benchmarks. Performance, Insight & Storytelling Own performance narratives for non-endemic campaigns, using insight to demonstrate value beyond conversion (e.g. reach, frequency, engagement, brand metrics) Deliver clear, commercially relevant post-campaign reporting and recommendations to drive repeat investment. Feed learnings back into proposition development, pricing and go-to-market strategy. Cross-Functional Collaboration Partner closely with Data & Insight teams to evolve non-endemic audience products and measurement frameworks. Collaborate with Brand, Content and Marketing teams to align non-endemic activity with key tentpole moments and campaigns. Support internal education on non-endemic retail media, helping scale understanding and confidence across the wider business. What skills and experience do I need for this role? Strong experience in retail media, media sales, agency planning or digital media partnerships. Proven ability to sell upper-funnel and insight-led media solutions, ideally to non-endemic or brand-led advertisers. Strong commercial acumen with experience managing revenue targets and advertiser budgets. Confident communicator with excellent presentation and stakeholder management skills. Data-literate, with the ability to translate insight into compelling commercial stories. What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets What is your current notice period? Are you happy to work in our Manchester office 5 days a week?
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
Mar 05, 2026
Full time
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global Ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands, such as Nestle, Sylvania, Kong, Panasonic, Sorel, Skullcandy, and Popsockets-rely on Pattern's global Ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces . The Creative Director leads the development and execution of world-class, data-driven creative strategies for Pattern's brands and partners, balancing creative excellence with a high degree of business, marketing, and technical skill. This role demands a unique combination of visionary artistry and content strategy, overseeing both visual asset creation and written content to optimize conversion in a rapidly evolving e-commerce landscape. Candidates are expected to interface directly with brands, and serve as creative and strategic partners, guiding and approving final design, while also ensuring copy is optimized for SEO and delivers measurable results. You will own projects from start to finish, mentor junior talent, collaborate with cross-functional teams, and continually refine creative output to reflect industry trends and evolving client needs. What is a day in the life of a Creative Director? Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen. Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables. Edit product listings, imagery, and copy to ensure they meet best SEO practices, utilizing Amazon Seller Central and keyword research tools. Generate and develop new ideas for marketing products and services, creating concepts that respond to the latest trends in e-commerce. Manage and maintain content calendars and project schedules, ensuring timely, regular production of deliverables throughout the year. Present creative work and data-driven recommendations to clients, confidently pitching concepts and solutions. Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders. Direct and mentor a multidisciplinary creative team, providing constructive feedback and fostering skill development. Collaborate with the SEO, Brand Management, and other teams, working with both in-house and remote talent. Efficiently manage large-scale production projects, sometimes involving hundreds of deliverables, while balancing trade-offs and mitigating risks. Exhibit obsession for client goals, working backward from their needs to deliver strategic results. What will I need to thrive in this role? Diverse portfolio that demonstrates creative, strategic, and technical excellence. Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role. Experience working in an Ecommerce and/or Marketplace environment Advanced skills in typography, visual design, and content editing. Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office, and familiar with SEO optimization and style guides (Chicago, APA, etc.). Excellent written, verbal, presentation, and interpersonal communication skills. Outstanding attention to detail, organization, and quality. Demonstrated ability to manage multiple large-scale, fast-paced projects. Strong analytical skills, curiosity, and a problem-solving mindset. Styling experience and/or background in creative strategy or conversion optimization for e-commerce is a plus. Bachelor's degree (2:1 or above) What does high performance look like? You proactively search for ways to solve problems for brands and internal teams. You follow through with all assignments in a timely manner You give 100% to all tasks and projects you are given You actively comment and participate in group collaborations You embrace autonomy, take full ownership of your projects, and follow through to completion You work well within the bounds of client's style guides You have a passion for design and creative problem solving You provide our brand partners with a world-class client experience What does success look like in the first 30, 60, 90 days? 30 Days - You are familiar with your brand partners' needs, you have established great relationships with your team members and a comfortable workflow. 60 Days - You have coordinated your team's efforts and pitched ideas to brand partners. 90 Days - You hold regular sessions with each of your team members for mentorship and development, you have received and implemented feedback from your brand partners, you have contributed to revenue growth via optimized creative assets. What is the hiring process? An initial phone interview with Pattern's talent acquisition team A focus interview with the hiring manager A technical interview with the hiring team Top grading with HR & reference collection Offer Sounds great! What's the company culture? Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to talk about how you can add value and be the best addition to the team Focus on mentioning how you would be partner obsessed at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the Ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include: 28 days Holiday Competitive salary RSU's (Restricted Stock Units) Hybrid working (3 days a week in the office) Health Shield Cover Free breakfast and snacks in the office Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials
We are currently in the privileged position to be partnering with a fast growth ecommerce brand, SME in their search for a passionate Finance Manager, who is keen to grown and develop their career. This is a Central London based role with 3 days required in the office/ 2 days remote. This is a hugely broad and exciting opportunity to directly support an experienced Finance Director. The successful post holder will have the opportunity to support with every area of finance and commercial finance support, required by the business - Key responsibilities will include the following: Statutory accounting and financial reporting requirements more widely Support senior leadership with management accounting, budgeting, forecasting, analysis and planning Assist with commercial finance and financial modelling projects Drive ad hoc analysis across margin, category, product, customer etc Assist with continuing to build relevant finance systems and processes Continue to develop and carve out a best in class finance function as the business continues to grow and invest The role is best suited to those at 0-2 years PQE level - you could either be a super bright ACA / CA seeking a first move from practice and ready to take on a broader, commercial role or alternatively have already gained relevant industry experience We are ideally seeking those who possess a background in retail and ecommerce specifically however we are not closed off to those applying from other sectors. Those who are suitable will thrive within a fast paced, forward thinking, upbeat, investing environment Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 04, 2026
Full time
We are currently in the privileged position to be partnering with a fast growth ecommerce brand, SME in their search for a passionate Finance Manager, who is keen to grown and develop their career. This is a Central London based role with 3 days required in the office/ 2 days remote. This is a hugely broad and exciting opportunity to directly support an experienced Finance Director. The successful post holder will have the opportunity to support with every area of finance and commercial finance support, required by the business - Key responsibilities will include the following: Statutory accounting and financial reporting requirements more widely Support senior leadership with management accounting, budgeting, forecasting, analysis and planning Assist with commercial finance and financial modelling projects Drive ad hoc analysis across margin, category, product, customer etc Assist with continuing to build relevant finance systems and processes Continue to develop and carve out a best in class finance function as the business continues to grow and invest The role is best suited to those at 0-2 years PQE level - you could either be a super bright ACA / CA seeking a first move from practice and ready to take on a broader, commercial role or alternatively have already gained relevant industry experience We are ideally seeking those who possess a background in retail and ecommerce specifically however we are not closed off to those applying from other sectors. Those who are suitable will thrive within a fast paced, forward thinking, upbeat, investing environment Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 28, 2026
Full time
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Feb 27, 2026
Full time
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Feb 27, 2026
Full time
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Feb 26, 2026
Full time
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Feb 24, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Feb 21, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Feb 19, 2026
Full time
Tax Manager Nottingham Competitive salary plus bonus and benefits Consumer and Lifestyle business Join a market-leading, nationally recognised consumer brand with a long-standing heritage and a strong UK footprint. This is a business known for investing in its people, developing talent internally and offering clear progression routes across a large, well-structured finance function. This business is looking to appoint a Tax Manager to join its head office finance function in Nottingham. This is a broad in-house role offering exposure to UK corporate tax compliance, governance and business-facing project work. From a CV perspective, this is the type of name that carries weight. Exposure gained here is respected across both industry and practice, making it a powerful platform for long-term career development. The Role Reporting to the Senior Tax Manager, you will work closely with the wider tax team to ensure all UK entities meet their compliance obligations accurately and on time. You will also contribute to technical and regulatory projects impacting the group. Key Responsibilities Include: Leading the preparation and review of UK corporation tax returns and associated filings Managing compliance processes including CIR, group relief, Uncertain Tax Treatment notifications and Pillar Two Supporting SAO requirements and ensuring processes are robust and well documented Providing clear tax input into commercial projects and internal approval papers Supporting compliance for non-UK branches of UK trading entities Working with stakeholders across finance and the wider business Assisting in the development and mentoring of junior team members This role combines technical compliance with genuine stakeholder exposure across a large, structured organisation. What You'll Need: ACA, ACCA or CTA qualification Strong UK corporate tax experience gained in practice or industry Good understanding of tax accounting under UK GAAP or IFRS Ability to manage multiple deadlines and prioritise effectively Strong communication skills with the confidence to engage senior stakeholders Experience reviewing work and improving processes Desirable Experience Exposure to cross-functional project work Experience of tax reporting under IFRS or US GAAP Awareness of managing external advisers and budgets Experience using Onesource Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35557
Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it's annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values. This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management. Key Responsibilities: - Set and communicate clear sales targets and performance expectations for the team. - Monitor individual and team performance, providing regular feedback and coaching. - Maintain and grow relationships with key accounts - Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate) - Monitor sales metrics and create weekly reports for Head of Telesales & Admin to show progress. - Involved in the recruitment, training and management of the Direct Sales team. - Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for the Field sales team. - Ensure the team work exceed productivity KPIs. - Be the first point of escalation for customer queries / issues and work with support teams to ensure customer issues are resolved. - Proactively drive profit improvements via support with implementation of the GPI and supporting the team to manage "ship to profile" - Build and maintain a strong pipeline using opportunities from existing, regains and through new acquisition domestic and International products. - Achieve monthly, quarterly, annual targets - Monitor the gathering and updating of accurate customer information using the company's Salesforce system and quality updates of acitivity - Correct usage of Salesforce - Log all activity, updates, customer status, Opportunities - Understand customer trends identification of downturns in the prevention of attrition. - Work within business parameters for the approval of Profiles and Rate Amendments - Ensure all new acquisitions have a fully signed agreement by the customer - Ensure that all relevant documentation is accurately completed on time - Attend regular Team Meetings, contributing ideas to change and improve the customer experience and the performance of the team. - Undertake any reasonable duty as requested. - Report any identified issues or concerns in a timely manner - Have an excellent and sound understanding of our clients products and services and operating procedures - Work together as a team, provide cover for members of your team when required People Management Responsibilities: - Manage a team of 10 Telesales stff who will generate, manage and develop revenue through acquisition of new customers and booking appointments for the field sales. - Responsible for helping with the recruitment, retention, talent development and sales succession planning - Responsible for the team engagement, motivation and overseeing all tasks and assignments - Generates commitment, motivation and enthusiasm for the Brand, Company and Division Inspirational leadership - Leads and manages the team/s and performance targets in cooperation with division leadership, commercial, finance, National Telesales Manager and ultimately Head of Telesales & Admin. - Evaluates performance and takes appropriate action when and where required to address underperformance and recognise and reward success across sales compensation and recognition schemes Education / Qualification / Certification Requirements: - Educated to GCSE standard of education or equivalent - Sales Professional qualifications not essential but an advantage - More than 2 years' Telesales experience Experience, Knowledge and Skills: - Proven industry experience with a good understanding of all aspects of distribution. - Extensive experience of leading and inspiring a sales function or in a Senior Telesales role, ready for the step up - Must be fully commercially aware with a full understanding of P&L and performance measures. - Ability to plan and develop strategies, prepare and present proposals and make clear business decisions. - Knowledge of UK and International regions is required
Feb 14, 2026
Full time
Job Purpose: Ensure the our Express Parcels/ eCommerce clients Direct Sales Channel achieves it's annual customer retention growth and new business targets revenue via the management of the direct sales team of 10. Through the effective deployment of the sales strategy, call cycle, business plans and commercial sales policies, whilst positively advocating and adhering to the our clients standards and core values. This will be achieved by leading and driving the development of 10 quality direct sales executives, engaging and inspiring, strong communication and sales coaching alongside close working relationships with all cross functional and central support teams, local and regional management. Key Responsibilities: - Set and communicate clear sales targets and performance expectations for the team. - Monitor individual and team performance, providing regular feedback and coaching. - Maintain and grow relationships with key accounts - Ensure the team are developing and passing on business to the relevant area of the business if the acount exceeds set revenue threshold (eg. Field Sales / Corporate) - Monitor sales metrics and create weekly reports for Head of Telesales & Admin to show progress. - Involved in the recruitment, training and management of the Direct Sales team. - Manage, coach and develop the team to ensure they exceed their targets via acquisition of New Business Revenue, Extra Business from existing customers , regains from previous traders and appointments booked for the Field sales team. - Ensure the team work exceed productivity KPIs. - Be the first point of escalation for customer queries / issues and work with support teams to ensure customer issues are resolved. - Proactively drive profit improvements via support with implementation of the GPI and supporting the team to manage "ship to profile" - Build and maintain a strong pipeline using opportunities from existing, regains and through new acquisition domestic and International products. - Achieve monthly, quarterly, annual targets - Monitor the gathering and updating of accurate customer information using the company's Salesforce system and quality updates of acitivity - Correct usage of Salesforce - Log all activity, updates, customer status, Opportunities - Understand customer trends identification of downturns in the prevention of attrition. - Work within business parameters for the approval of Profiles and Rate Amendments - Ensure all new acquisitions have a fully signed agreement by the customer - Ensure that all relevant documentation is accurately completed on time - Attend regular Team Meetings, contributing ideas to change and improve the customer experience and the performance of the team. - Undertake any reasonable duty as requested. - Report any identified issues or concerns in a timely manner - Have an excellent and sound understanding of our clients products and services and operating procedures - Work together as a team, provide cover for members of your team when required People Management Responsibilities: - Manage a team of 10 Telesales stff who will generate, manage and develop revenue through acquisition of new customers and booking appointments for the field sales. - Responsible for helping with the recruitment, retention, talent development and sales succession planning - Responsible for the team engagement, motivation and overseeing all tasks and assignments - Generates commitment, motivation and enthusiasm for the Brand, Company and Division Inspirational leadership - Leads and manages the team/s and performance targets in cooperation with division leadership, commercial, finance, National Telesales Manager and ultimately Head of Telesales & Admin. - Evaluates performance and takes appropriate action when and where required to address underperformance and recognise and reward success across sales compensation and recognition schemes Education / Qualification / Certification Requirements: - Educated to GCSE standard of education or equivalent - Sales Professional qualifications not essential but an advantage - More than 2 years' Telesales experience Experience, Knowledge and Skills: - Proven industry experience with a good understanding of all aspects of distribution. - Extensive experience of leading and inspiring a sales function or in a Senior Telesales role, ready for the step up - Must be fully commercially aware with a full understanding of P&L and performance measures. - Ability to plan and develop strategies, prepare and present proposals and make clear business decisions. - Knowledge of UK and International regions is required
