About Us We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists This role exists to deliver best-in-class social content and engagement strategies for your clients, content that is culturally sharp, platform-native and rooted in insights. Operating end to end spanning ideation through to execution and reporting, as Social Media Strategist, Community Manager and Creator you are responsible for producing standout brand content that resonates, increases sentiment and engages audiences. Key Responsibilities Content Creation + Platform Execution Create, shoot and edit high-quality content for TikTok, Instagram, YouTube and X. Develop platform-specific content calendars that reflect cultural moments and client objectives. Produce reactive, trend-led content at pace. Manage community engagement and respond to audience interactions with tone-of-voice consistency. Ensure all content meets TFR's standard of excellence and brand consistency. Social Strategy + Campaign Development + Social Listening Work with all TFR teams to deliver integrated and impactful social campaigns. Generate actionable insights from social listening data to guide content strategy, campaign development and brand positioning. Monitor and analyse social media conversations, brand mentions, and industry trends to identify opportunities and potential issues in real-time Bring proactive ideas rooted in cultural insight and platform behaviour. Stay ahead of social trends, formats and platform updates. Community + Channel Management Work with the rest of the team to activate the community and channel management strategy across your client base, ensuring a mixture of proactive and reactive engagement measures. Proactively conduct daily searches across client-related social content to spot engagement opportunities, resharing relevant content to further amplify brand engagement. Manage publishing schedules, community interaction and tone-of-voice consistency. Monitor engagement, sentiment and audience behaviour to optimise performance, taking part in daily content sweeps to identify real time, culturally relevant moments. Measurement + Insights Track performance metrics and translate results into actionable recommendations. Present social insights to clients with clarity and confidence. Optimise content based on insights and platform behaviour. Commercial Responsibilities Support development of scopes, timings and budgets for social projects, invoicing clients directly where necessary Ensure time is used efficiently and work is delivered within agreed budgets. Identify opportunities to elevate social activity and drive incremental growth. Client Collaboration Present social content, ideas and analysis to clients with clarity and confidence. Support broader campaign delivery and integration of social across the agency. Regularly take notes and minutes at internal and external client meetings, sharing assigned follow-up tasks with the team. Skills, Experience + Mindset You'll thrive here if you bring: At least 4 years' agency experience managing and creating content for TikTok, Instagram and other major platforms. Hands-on content creator comfortable scripting, filming and editing. Strong understanding of platform trends, native formats and algorithm behaviours. Confident communicator with excellent writing and storytelling skills. Brings energy, cultural curiosity and a proactive mindset. Organised, detail-driven and able to operate in a fast-paced, high-standards environment. Confident using analytics tools and reporting insights clearly. Ability to balance conceptual thinking with detail-oriented execution Collaborative approach, working seamlessly with Creative, Social, PR and Client Services A proactive mindset with the ability to challenge, elevate and refine ideas A commitment to continuous learning and improvement A team-first, values-driven approach The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
Mar 03, 2026
Full time
About Us We create hype, demand + legacy. The Fitting Room is an award-winning, independent global culture and communications house. We design culturally iconic moments at the intersection of strategy, creativity and truth, building lasting connections between brands, culture and the people who shape it. We are fast, ambitious and deeply people-powered. Our work gets talked about because it always stands for something. Why This Role Exists This role exists to deliver best-in-class social content and engagement strategies for your clients, content that is culturally sharp, platform-native and rooted in insights. Operating end to end spanning ideation through to execution and reporting, as Social Media Strategist, Community Manager and Creator you are responsible for producing standout brand content that resonates, increases sentiment and engages audiences. Key Responsibilities Content Creation + Platform Execution Create, shoot and edit high-quality content for TikTok, Instagram, YouTube and X. Develop platform-specific content calendars that reflect cultural moments and client objectives. Produce reactive, trend-led content at pace. Manage community engagement and respond to audience interactions with tone-of-voice consistency. Ensure all content meets TFR's standard of excellence and brand consistency. Social Strategy + Campaign Development + Social Listening Work with all TFR teams to deliver integrated and impactful social campaigns. Generate actionable insights from social listening data to guide content strategy, campaign development and brand positioning. Monitor and analyse social media conversations, brand mentions, and industry trends to identify opportunities and potential issues in real-time Bring proactive ideas rooted in cultural insight and platform behaviour. Stay ahead of social trends, formats and platform updates. Community + Channel Management Work with the rest of the team to activate the community and channel management strategy across your client base, ensuring a mixture of proactive and reactive engagement measures. Proactively conduct daily searches across client-related social content to spot engagement opportunities, resharing relevant content to further amplify brand engagement. Manage publishing schedules, community interaction and tone-of-voice consistency. Monitor engagement, sentiment and audience behaviour to optimise performance, taking part in daily content sweeps to identify real time, culturally relevant moments. Measurement + Insights Track performance metrics and translate results into actionable recommendations. Present social insights to clients with clarity and confidence. Optimise content based on insights and platform behaviour. Commercial Responsibilities Support development of scopes, timings and budgets for social projects, invoicing clients directly where necessary Ensure time is used efficiently and work is delivered within agreed budgets. Identify opportunities to elevate social activity and drive incremental growth. Client Collaboration Present social content, ideas and analysis to clients with clarity and confidence. Support broader campaign delivery and integration of social across the agency. Regularly take notes and minutes at internal and external client meetings, sharing assigned follow-up tasks with the team. Skills, Experience + Mindset You'll thrive here if you bring: At least 4 years' agency experience managing and creating content for TikTok, Instagram and other major platforms. Hands-on content creator comfortable scripting, filming and editing. Strong understanding of platform trends, native formats and algorithm behaviours. Confident communicator with excellent writing and storytelling skills. Brings energy, cultural curiosity and a proactive mindset. Organised, detail-driven and able to operate in a fast-paced, high-standards environment. Confident using analytics tools and reporting insights clearly. Ability to balance conceptual thinking with detail-oriented execution Collaborative approach, working seamlessly with Creative, Social, PR and Client Services A proactive mindset with the ability to challenge, elevate and refine ideas A commitment to continuous learning and improvement A team-first, values-driven approach The Fitting Room started with less than £20 and a vision to build something different. That idea-to-execution mindset still defines us and is central to how we hire. We look for individuals with proven experience, strong drive and values that align with our culture. If you care deeply about your craft, live and breathe pop culture, and want to help shape an ambitious independent agency, get in touch.
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
We are seeking an exceptional Head of Implementation to lead the delivery of major estate change projects across the Metropolitan Police Service (MPS) during a period of significant organisational transformation. This is a senior leadership position responsible for overseeing complex moves, restacks, accommodation changes and the rollout of Co-Location Hubs across a high-profile, mission-critical estate. You will act as the expert client, ensuring delivery is safe, efficient and aligned with MPS operational priorities. You will also play a key role in shaping the capability of the Implementation function-professionalising processes, upskilling project managers and driving continuous improvement across the team. Location: Central London Contract: 12 months initially with a potential to be extended Salary: £760 per day Umbrella Department: Property Services Department (PSD) Vetting Requirements: Ideally to have a valid CTC clearance, otherwise you must agree to go through vetting process with MET. Working arrangements: Hybrid working - 2 days WFH Key Responsibilities Lead planning and delivery of complex change programmes, including large-scale moves, restacks, workplace changes and transformation activity across the MPS estate. Oversee creation, refinement and progression of Business Cases , Options Appraisals and supporting documentation through governance pathways. Ensure all implementation activity aligns with the MPS Estate Strategy, operational needs and occupancy requirements. Act as senior expert client , working closely with internal and external delivery partners. Maintain robust control of risks, dependencies, compliance obligations and assurance requirements. Drive cross-directorate coordination across Construction, Facilities Management, Real Estate Management, Engagement and Digital teams to ensure integrated delivery. Provide post-occupancy support to ensure new solutions remain effective and operationally fit for purpose. Lead, coach and develop the Implementation Management team (10-20 resources), embedding high standards, resilience and succession planning. Strengthen evidence-based decision making using data, demand modelling, analytics and financial insights. Produce high-quality reporting and strategic communication for PSD Senior Leadership and governance bodies. About You Essential Experience Proven project leader with substantial experience operating within large, complex, client-side organisations. Extensive background delivering accommodation, property change or workplace transformation programmes across multi-site estates. Strong leadership capability across multidisciplinary teams, contractors and external partners. Deep understanding of MPS structures, governance pathways, user groups and estate operations. Experience writing business cases, undertaking options appraisals and making data-driven decisions. Excellent communication, negotiation and stakeholder management skills, able to influence at senior levels. Confident navigating complex governance and assurance environments (e.g., PIB, MOPAC, IAM). Skilled at managing risk, resolving dependencies and balancing competing priorities in fast-moving environments. Ability to work in fast-paced environments Desirable PRINCE2, APM or similar project management qualification. Experience within policing, public sector estates or mission-critical operational environments. Key Working Relationships You will collaborate closely with: PSD Directors (Real Estate Delivery, Real Estate Management, Operational Support Group, Strategy & Engagement) Programme & Project Leads across Construction and Forward Works Engagement, Data and Analytics teams MPS Borough/Operational Command Units, Specialist Operations External partners including Local Authorities, GLA, developers and consultants Mayor's Office for Policing and Crime (MOPAC) Secretariat and governance bodies Why This Role Matters This is a unique opportunity to influence the future of one of the UK's most complex and high-profile estates. Your work will directly support the operational readiness of policing across London, ensuring officers and staff have the right accommodation, at the right time, in the right place.
Mar 03, 2026
Seasonal
We are seeking an exceptional Head of Implementation to lead the delivery of major estate change projects across the Metropolitan Police Service (MPS) during a period of significant organisational transformation. This is a senior leadership position responsible for overseeing complex moves, restacks, accommodation changes and the rollout of Co-Location Hubs across a high-profile, mission-critical estate. You will act as the expert client, ensuring delivery is safe, efficient and aligned with MPS operational priorities. You will also play a key role in shaping the capability of the Implementation function-professionalising processes, upskilling project managers and driving continuous improvement across the team. Location: Central London Contract: 12 months initially with a potential to be extended Salary: £760 per day Umbrella Department: Property Services Department (PSD) Vetting Requirements: Ideally to have a valid CTC clearance, otherwise you must agree to go through vetting process with MET. Working arrangements: Hybrid working - 2 days WFH Key Responsibilities Lead planning and delivery of complex change programmes, including large-scale moves, restacks, workplace changes and transformation activity across the MPS estate. Oversee creation, refinement and progression of Business Cases , Options Appraisals and supporting documentation through governance pathways. Ensure all implementation activity aligns with the MPS Estate Strategy, operational needs and occupancy requirements. Act as senior expert client , working closely with internal and external delivery partners. Maintain robust control of risks, dependencies, compliance obligations and assurance requirements. Drive cross-directorate coordination across Construction, Facilities Management, Real Estate Management, Engagement and Digital teams to ensure integrated delivery. Provide post-occupancy support to ensure new solutions remain effective and operationally fit for purpose. Lead, coach and develop the Implementation Management team (10-20 resources), embedding high standards, resilience and succession planning. Strengthen evidence-based decision making using data, demand modelling, analytics and financial insights. Produce high-quality reporting and strategic communication for PSD Senior Leadership and governance bodies. About You Essential Experience Proven project leader with substantial experience operating within large, complex, client-side organisations. Extensive background delivering accommodation, property change or workplace transformation programmes across multi-site estates. Strong leadership capability across multidisciplinary teams, contractors and external partners. Deep understanding of MPS structures, governance pathways, user groups and estate operations. Experience writing business cases, undertaking options appraisals and making data-driven decisions. Excellent communication, negotiation and stakeholder management skills, able to influence at senior levels. Confident navigating complex governance and assurance environments (e.g., PIB, MOPAC, IAM). Skilled at managing risk, resolving dependencies and balancing competing priorities in fast-moving environments. Ability to work in fast-paced environments Desirable PRINCE2, APM or similar project management qualification. Experience within policing, public sector estates or mission-critical operational environments. Key Working Relationships You will collaborate closely with: PSD Directors (Real Estate Delivery, Real Estate Management, Operational Support Group, Strategy & Engagement) Programme & Project Leads across Construction and Forward Works Engagement, Data and Analytics teams MPS Borough/Operational Command Units, Specialist Operations External partners including Local Authorities, GLA, developers and consultants Mayor's Office for Policing and Crime (MOPAC) Secretariat and governance bodies Why This Role Matters This is a unique opportunity to influence the future of one of the UK's most complex and high-profile estates. Your work will directly support the operational readiness of policing across London, ensuring officers and staff have the right accommodation, at the right time, in the right place.
Senior AI Specialist Position Description At CGI, we are shaping the future of responsible, scalable AI, helping organisations unlock measurable value, transform decision-making, and reimagine customer experiences. As an AI Specialist within our AI Practice, you will play a pivotal role in designing and delivering innovative AI solutions that solve complex business challenges across industries. Working at the heart of our UK & Australia business, you will turn emerging technologies into practical, high-impact outcomes, guiding clients from strategy through to deployment. Here, you will take ownership of meaningful work, apply creative thinking to real-world problems, and be supported by a collaborative community committed to delivering secure, ethical, and forward-thinking AI solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the design and delivery of end-to-end AI solutions that address complex business challenges and deliver measurable outcomes. You will work closely with clients and cross-functional teams to identify opportunities, shape AI strategies, and translate requirements into scalable, ethical, and secure solutions. From proof of concept to deployment and optimisation, you will take ownership of the full AI lifecycle, ensuring solutions are robust, compliant, and aligned to industry best practice. You will apply advanced techniques across Machine Learning, Generative AI, Natural Language Processing, Computer Vision, and analytics, while mentoring colleagues and contributing to the growth of our AI Practice. By combining technical expertise with commercial awareness, you will turn AI innovation into tangible business value, supported by a collaborative and forward-thinking community. Key responsibilities: • Deliver end-to-end AI solutions from concept through to deployment and optimisation • Shape AI strategies and roadmaps aligned to client objectives • Design and build ML, NLP, Generative AI and advanced analytics models • Experiment and refine models through structured testing and validation • Ensure ethical, secure, and scalable AI architectures • Translate complex AI outputs into actionable business insights • Mentor colleagues, promoting innovation and knowledge sharing • Stay ahead of emerging AI tools, frameworks, and methodologies Required qualifications to be successful in this role You will bring proven experience delivering AI solutions in a commercial environment, with strong expertise across Machine Learning, NLP, Generative AI, and advanced analytics. You should be confident designing scalable AI architectures, applying software engineering best practices, and communicating complex concepts clearly to technical and non-technical stakeholders. A postgraduate qualification in a relevant field is advantageous but not essential. Essential qualifications: • Proven track record delivering AI or ML solutions in industry • Strong proficiency in Python and leading AI frameworks (e.g., scikit-learn, TensorFlow, PyTorch, LangChain) • Experience with data engineering, MLOps, CI/CD, and containerisation (Docker, Kubernetes) • Knowledge of cloud AI/ML platforms (AWS, Azure, or Google Cloud) • Strong understanding of ethical, secure, and responsible AI principles • Excellent problem-solving and stakeholder communication skills • Proven ability to collaborate across multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 03, 2026
Full time
Senior AI Specialist Position Description At CGI, we are shaping the future of responsible, scalable AI, helping organisations unlock measurable value, transform decision-making, and reimagine customer experiences. As an AI Specialist within our AI Practice, you will play a pivotal role in designing and delivering innovative AI solutions that solve complex business challenges across industries. Working at the heart of our UK & Australia business, you will turn emerging technologies into practical, high-impact outcomes, guiding clients from strategy through to deployment. Here, you will take ownership of meaningful work, apply creative thinking to real-world problems, and be supported by a collaborative community committed to delivering secure, ethical, and forward-thinking AI solutions. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Our teams operate within a flexible hybrid working model, however on-site requirements vary by project, so the ability to travel as required to meet client needs is essential. Your future duties and responsibilities In this role, you will lead the design and delivery of end-to-end AI solutions that address complex business challenges and deliver measurable outcomes. You will work closely with clients and cross-functional teams to identify opportunities, shape AI strategies, and translate requirements into scalable, ethical, and secure solutions. From proof of concept to deployment and optimisation, you will take ownership of the full AI lifecycle, ensuring solutions are robust, compliant, and aligned to industry best practice. You will apply advanced techniques across Machine Learning, Generative AI, Natural Language Processing, Computer Vision, and analytics, while mentoring colleagues and contributing to the growth of our AI Practice. By combining technical expertise with commercial awareness, you will turn AI innovation into tangible business value, supported by a collaborative and forward-thinking community. Key responsibilities: • Deliver end-to-end AI solutions from concept through to deployment and optimisation • Shape AI strategies and roadmaps aligned to client objectives • Design and build ML, NLP, Generative AI and advanced analytics models • Experiment and refine models through structured testing and validation • Ensure ethical, secure, and scalable AI architectures • Translate complex AI outputs into actionable business insights • Mentor colleagues, promoting innovation and knowledge sharing • Stay ahead of emerging AI tools, frameworks, and methodologies Required qualifications to be successful in this role You will bring proven experience delivering AI solutions in a commercial environment, with strong expertise across Machine Learning, NLP, Generative AI, and advanced analytics. You should be confident designing scalable AI architectures, applying software engineering best practices, and communicating complex concepts clearly to technical and non-technical stakeholders. A postgraduate qualification in a relevant field is advantageous but not essential. Essential qualifications: • Proven track record delivering AI or ML solutions in industry • Strong proficiency in Python and leading AI frameworks (e.g., scikit-learn, TensorFlow, PyTorch, LangChain) • Experience with data engineering, MLOps, CI/CD, and containerisation (Docker, Kubernetes) • Knowledge of cloud AI/ML platforms (AWS, Azure, or Google Cloud) • Strong understanding of ethical, secure, and responsible AI principles • Excellent problem-solving and stakeholder communication skills • Proven ability to collaborate across multidisciplinary teams Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Graduate 2026 - Space Defence & Intelligence Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Technical Graduate in our Space, Defence & Intelligence business unit, you'll contribute to projects that protect national interests, advance space discovery and deliver intelligence solutions that matter. From your very first day, you'll be trusted to take ownership, think creatively and be supported by experts who will help you build the skills to define your career. Your future duties and responsibilities In this role, you'll apply your STEM expertise to projects that keep the UK and its global partners secure. You will: Design, develop, and test technical solutions for live projects.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as cyber, cloud, space, and mission systems.Support secure systems that underpin the UK's national infrastructure.Innovate alongside other graduates, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Graduate roles in our Space, Defence and Intelligence area are available in London, Leatherhead, Chippenham, Reading, Bristol , Gloucester and Manchester . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Why Choose CGI's Space, Defence and Intelligence? For nearly 50 years, CGI has been a key player in Space, Defence & Intelligence, trusted by governments and global organizations to deliver solutions that drive innovation and protect critical infrastructure. You'll be working on some of the most exciting projects in the world, including: Satellite Navigation Systems: Helping develop the European Space Agency's Galileo system, providing critical positioning services to millions worldwide. Military Communications & Cybersecurity: Working with the UK Ministry of Defence for over 40 years. Developing secure networks to safeguard national security. Space Exploration & Environmental Monitoring: Partnering with NASA and other agencies to contribute to earth observation satellites that monitor climate change. Benefits Along with a competitive salary and a £1000 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious graduates who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. Due to the sensitive nature of projects within the Space, Defence and Intelligence sector, candidates must meet security clearance requirements. All applicants must typically have 5 to 10 years of continuous residency in the UK, and be a UK national holding only a UK passport. You should have: A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Networking & Cybersecurity: Awareness of networking protocols, firewalls, VPNs, and cybersecurity principles (highly valuable for defence-related projects). Data & Analytics: Experience with SQL, NoSQL, or analytics tools; interest in machine learning or AI technologies is a plus. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 03, 2026
Full time
Technical Graduate 2026 - Space Defence & Intelligence Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of graduates who are turning ambition into action and possibility into progress. As a Technical Graduate in our Space, Defence & Intelligence business unit, you'll contribute to projects that protect national interests, advance space discovery and deliver intelligence solutions that matter. From your very first day, you'll be trusted to take ownership, think creatively and be supported by experts who will help you build the skills to define your career. Your future duties and responsibilities In this role, you'll apply your STEM expertise to projects that keep the UK and its global partners secure. You will: Design, develop, and test technical solutions for live projects.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as cyber, cloud, space, and mission systems.Support secure systems that underpin the UK's national infrastructure.Innovate alongside other graduates, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Graduate roles in our Space, Defence and Intelligence area are available in London, Leatherhead, Chippenham, Reading, Bristol , Gloucester and Manchester . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other graduates on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Why Choose CGI's Space, Defence and Intelligence? For nearly 50 years, CGI has been a key player in Space, Defence & Intelligence, trusted by governments and global organizations to deliver solutions that drive innovation and protect critical infrastructure. You'll be working on some of the most exciting projects in the world, including: Satellite Navigation Systems: Helping develop the European Space Agency's Galileo system, providing critical positioning services to millions worldwide. Military Communications & Cybersecurity: Working with the UK Ministry of Defence for over 40 years. Developing secure networks to safeguard national security. Space Exploration & Environmental Monitoring: Partnering with NASA and other agencies to contribute to earth observation satellites that monitor climate change. Benefits Along with a competitive salary and a £1000 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through graduate networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious graduates who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. Due to the sensitive nature of projects within the Space, Defence and Intelligence sector, candidates must meet security clearance requirements. All applicants must typically have 5 to 10 years of continuous residency in the UK, and be a UK national holding only a UK passport. You should have: A minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Networking & Cybersecurity: Awareness of networking protocols, firewalls, VPNs, and cybersecurity principles (highly valuable for defence-related projects). Data & Analytics: Experience with SQL, NoSQL, or analytics tools; interest in machine learning or AI technologies is a plus. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
HR Generalist - People and Talent Manager up to £84,000 + 5-10% bonus Permanent Hybrid - 3 days on site, central London ASAP start Are you passionate about shaping the future of talent strategy and people capability? This is a fantastic opportunity for an experienced People Partnering & Talent Manager to take a leading role in driving organisational effectiveness, workforce planning, and cultural transformation within a purpose-led organisation. In this strategic position, you'll partner with senior leaders to design and deliver a people strategy that empowers growth, builds leadership capability, and ensures the organisation is equipped for the future. Key Responsibilities Strategic People Leadership Lead the design and delivery of a forward-looking people plan aligned with organisational goals. Act as a trusted advisor to senior leaders, influencing workforce, succession, and organisational design decisions. Champion a culture of continuous improvement, engagement, and inclusion. Deputise for the Head of People when required, playing a key role in shaping people and culture strategy. Talent Strategy & Workforce Planning Lead the full talent lifecycle - from attraction and selection to onboarding and retention. Build and implement an employer brand that supports diverse and inclusive hiring. Drive strategic workforce planning, identifying future capability needs and succession gaps. Partner with business leaders to create talent pipelines and leadership development initiatives. Organisational Capability & Development Work closely with Organisational Development specialists to align capability and learning initiatives to strategic priorities. Use people analytics to drive insight-led decisions and measure impact across talent initiatives. Lead on succession planning, identifying and developing high-potential talent across the organisation. Reward, Performance & Governance Oversee performance management frameworks and job evaluation processes. Ensure reward structures and benchmarking remain competitive and fair. Maintain up-to-date knowledge of employment law and HR governance, ensuring compliance and best practice. About You You'll be a forward-thinking people leader with the credibility and confidence to influence at senior level. You'll thrive in a role that blends strategic partnering with hands-on delivery. What we're looking for: Extensive HR Business Partnering experience, ideally within a complex or regulated environment. Proven success in talent strategy, succession planning, and workforce design. Strong leadership skills with experience developing and coaching HR professionals. Excellent stakeholder management and communication abilities. CIPD Level 7 (or equivalent) qualification. Data-driven mindset with the ability to translate insights into actionable strategy.
Mar 03, 2026
Full time
HR Generalist - People and Talent Manager up to £84,000 + 5-10% bonus Permanent Hybrid - 3 days on site, central London ASAP start Are you passionate about shaping the future of talent strategy and people capability? This is a fantastic opportunity for an experienced People Partnering & Talent Manager to take a leading role in driving organisational effectiveness, workforce planning, and cultural transformation within a purpose-led organisation. In this strategic position, you'll partner with senior leaders to design and deliver a people strategy that empowers growth, builds leadership capability, and ensures the organisation is equipped for the future. Key Responsibilities Strategic People Leadership Lead the design and delivery of a forward-looking people plan aligned with organisational goals. Act as a trusted advisor to senior leaders, influencing workforce, succession, and organisational design decisions. Champion a culture of continuous improvement, engagement, and inclusion. Deputise for the Head of People when required, playing a key role in shaping people and culture strategy. Talent Strategy & Workforce Planning Lead the full talent lifecycle - from attraction and selection to onboarding and retention. Build and implement an employer brand that supports diverse and inclusive hiring. Drive strategic workforce planning, identifying future capability needs and succession gaps. Partner with business leaders to create talent pipelines and leadership development initiatives. Organisational Capability & Development Work closely with Organisational Development specialists to align capability and learning initiatives to strategic priorities. Use people analytics to drive insight-led decisions and measure impact across talent initiatives. Lead on succession planning, identifying and developing high-potential talent across the organisation. Reward, Performance & Governance Oversee performance management frameworks and job evaluation processes. Ensure reward structures and benchmarking remain competitive and fair. Maintain up-to-date knowledge of employment law and HR governance, ensuring compliance and best practice. About You You'll be a forward-thinking people leader with the credibility and confidence to influence at senior level. You'll thrive in a role that blends strategic partnering with hands-on delivery. What we're looking for: Extensive HR Business Partnering experience, ideally within a complex or regulated environment. Proven success in talent strategy, succession planning, and workforce design. Strong leadership skills with experience developing and coaching HR professionals. Excellent stakeholder management and communication abilities. CIPD Level 7 (or equivalent) qualification. Data-driven mindset with the ability to translate insights into actionable strategy.
SaaS Technical Engineer Leeds The Role Our client is looking for an enthusiastic, driven individual with a keen passion for technology to join their organisation as a Technical Engineer. This role focuses on Google Workspace, legacy on-premises infrastructure, and the deployment of modern AI solutions. The role is based at their head office in Leeds, and they support flexible working. There will be, on occasion, a need to travel around the country and, in some circumstances, internationally. Your role will include working in the technical function of their SaaS Delivery team, leading Google Workspace implementations, including the deployment of cutting-edge AI solutions like Gemini Enterprise, and running consultative workshops with their customers. You will be expected to carry out all technical activities within a project, such as provisioning, migrations, mail routing, and security configurations. There will be exposure to a wide variety of technologies and software, and you will be expected to investigate the use of new technologies as they become available. There will also be the opportunity to help define and build new SaaS solutions that will be offered to their customers. The ideal candidate will have extensive knowledge and experience in the following areas: Administration of messaging and collaboration platforms such as Google Workspace or M365 Performing advanced technical activities such as migrations, security audits, manipulation through API's, etc. Experience with the deployment and management of AI platforms such as Gemini Enterprise or equivalent Mail authentication and routing concepts Technical consulting with stakeholders Cloud Identity platforms Active Directory & LDAP Queries Chrome Browser/Device Management Security, Authentication and Authorisation Data analytics Excellent communication skills, both verbal and written It would be advantageous for any candidate to: Have experience deploying and integrating AI solutions within enterprise environments Have high-level knowledge of Google Cloud Platform Have experience with technical consulting with stakeholders Have experience building charts and/or dashboards to provide insights from data sets Have a genuine passion for learning new technologies Have experience performing data reporting and analysis Have worked with the Google team on previous opportunities Have the Professional Google Workspace Administrator certification Have any other certifications (e.g. from Microsoft) for their messaging systems Contributing on a technical level to customer-facing sales meetings Previous experience in an infrastructure support role Our Client's Perks: Open plan, relaxed environment Your own company laptop/computer Regular social activities Private health care Competitive salary Leeds city centre location Free-food-Fridays A dynamic working and learning environment with a fast-paced cutting-edge cloud provider. Our client works with some of the most exciting new technologies around. You can learn from the experts and Google in helping to build new solutions and establish best practices on the leading edge of technology. They have a wide range of projects with some of the largest brands in the world, and their customers and their requirements are extremely varied. The office is friendly, with a lot of fun and games. They try to be flexible around your commitments outside of work. They appreciate that everyone is different, and everyone has something unique to add to the team. JBRP1_UKTJ
Mar 03, 2026
Full time
SaaS Technical Engineer Leeds The Role Our client is looking for an enthusiastic, driven individual with a keen passion for technology to join their organisation as a Technical Engineer. This role focuses on Google Workspace, legacy on-premises infrastructure, and the deployment of modern AI solutions. The role is based at their head office in Leeds, and they support flexible working. There will be, on occasion, a need to travel around the country and, in some circumstances, internationally. Your role will include working in the technical function of their SaaS Delivery team, leading Google Workspace implementations, including the deployment of cutting-edge AI solutions like Gemini Enterprise, and running consultative workshops with their customers. You will be expected to carry out all technical activities within a project, such as provisioning, migrations, mail routing, and security configurations. There will be exposure to a wide variety of technologies and software, and you will be expected to investigate the use of new technologies as they become available. There will also be the opportunity to help define and build new SaaS solutions that will be offered to their customers. The ideal candidate will have extensive knowledge and experience in the following areas: Administration of messaging and collaboration platforms such as Google Workspace or M365 Performing advanced technical activities such as migrations, security audits, manipulation through API's, etc. Experience with the deployment and management of AI platforms such as Gemini Enterprise or equivalent Mail authentication and routing concepts Technical consulting with stakeholders Cloud Identity platforms Active Directory & LDAP Queries Chrome Browser/Device Management Security, Authentication and Authorisation Data analytics Excellent communication skills, both verbal and written It would be advantageous for any candidate to: Have experience deploying and integrating AI solutions within enterprise environments Have high-level knowledge of Google Cloud Platform Have experience with technical consulting with stakeholders Have experience building charts and/or dashboards to provide insights from data sets Have a genuine passion for learning new technologies Have experience performing data reporting and analysis Have worked with the Google team on previous opportunities Have the Professional Google Workspace Administrator certification Have any other certifications (e.g. from Microsoft) for their messaging systems Contributing on a technical level to customer-facing sales meetings Previous experience in an infrastructure support role Our Client's Perks: Open plan, relaxed environment Your own company laptop/computer Regular social activities Private health care Competitive salary Leeds city centre location Free-food-Fridays A dynamic working and learning environment with a fast-paced cutting-edge cloud provider. Our client works with some of the most exciting new technologies around. You can learn from the experts and Google in helping to build new solutions and establish best practices on the leading edge of technology. They have a wide range of projects with some of the largest brands in the world, and their customers and their requirements are extremely varied. The office is friendly, with a lot of fun and games. They try to be flexible around your commitments outside of work. They appreciate that everyone is different, and everyone has something unique to add to the team. JBRP1_UKTJ
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Social Media Manager Location: Hybrid - Northampton 2 days in the office 3 from home. Type: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Social Media Manager. In this hands-on role, you will oversee and grow all social media channels, developing and executing strategies that increase brand awareness, drive engagement, and convert followers into highly engaged website and retail traffic. You will be responsible for planning, creating, and optimising multimedia content-including images, video, audio, and copy-tailored to each platform. AI-driven tools and workflows will play a key role in enhancing efficiency, creativity, and performance. As the brand's social voice, you will build and nurture a thriving online community, monitor trends, and keep the business ahead of social and AI innovations. Key Responsibilities Strategy & Planning: Develop and implement a multi-platform social media strategy aligned with business goals, integrating generative AI and analytics Build and manage detailed content calendars, platform-specific roadmaps, and AI-powered ideation processes Monitor emerging platforms and AI tools (e.g., for image or copy creation) and share insights across the business Content Creation & Scheduling: Produce original, engaging content (photos, video/Reels/TikToks, graphics, copy) and repurpose existing assets for each platform Use AI tools (e.g., ChatGPT, Jasper, Copy.ai) for ideation, caption drafting, and efficiency, while maintaining brand voice Schedule posts with social media management platforms (Sprout Social, Hootsuite, Later, Buffer) and optimise timing with AI assistance Community Management & Customer Care: Build and nurture an online community, responding promptly and empathetically to comments and messages Monitor brand sentiment via social listening tools and AI-powered analytics, providing insights and managing potential issues Analytics, Reporting & Optimisation: Track and report KPIs such as engagement, reach, follower growth, shares, saves, and CTRs Conduct A/B testing on content and campaigns, using AI to predict performance and refine strategy Collaboration & Partnerships: Work cross-functionally with Marketing, Design, and PR teams to ensure brand consistency Identify and manage influencer and brand partnerships, using AI tools to support discovery and evaluation Support physical and virtual events with social coverage, leveraging AI tools for highlights and recaps Paid Social (where applicable): Manage advertising budgets, targeting, and A/B testing on social platforms Use AI to optimise campaigns and identify high-propensity audiences Skills & Knowledge Social Media Expertise: Deep knowledge of Instagram, Facebook, TikTok, LinkedIn, Pinterest, and emerging platforms; understanding of algorithms and best practices AI Fluency: Skilled in generative AI for content ideation, copywriting, summarising data, and automating tasks Analytics & Data Storytelling: Proficient with Meta Business Suite, TikTok Analytics, LinkedIn Analytics, GA4, and scheduling tools; able to interpret data and communicate insights Creative & Technical Skills: Proficient with Canva, Adobe Express, Figma; basic photography, video editing, and copywriting; experience with AI-enhanced design a plus Soft Skills: Strong written/verbal communication, initiative, time management, attention to detail, collaborative and proactive mindset Trend Awareness: Passion for social trends, pop culture, and AI developments; able to translate insights into creative campaigns Experience: Previous experience in retail or eCommerce content creation is ideal; portfolio demonstrating ROI, storytelling, and AI use highly valued
Mar 03, 2026
Full time
Social Media Manager Location: Hybrid - Northampton 2 days in the office 3 from home. Type: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Social Media Manager. In this hands-on role, you will oversee and grow all social media channels, developing and executing strategies that increase brand awareness, drive engagement, and convert followers into highly engaged website and retail traffic. You will be responsible for planning, creating, and optimising multimedia content-including images, video, audio, and copy-tailored to each platform. AI-driven tools and workflows will play a key role in enhancing efficiency, creativity, and performance. As the brand's social voice, you will build and nurture a thriving online community, monitor trends, and keep the business ahead of social and AI innovations. Key Responsibilities Strategy & Planning: Develop and implement a multi-platform social media strategy aligned with business goals, integrating generative AI and analytics Build and manage detailed content calendars, platform-specific roadmaps, and AI-powered ideation processes Monitor emerging platforms and AI tools (e.g., for image or copy creation) and share insights across the business Content Creation & Scheduling: Produce original, engaging content (photos, video/Reels/TikToks, graphics, copy) and repurpose existing assets for each platform Use AI tools (e.g., ChatGPT, Jasper, Copy.ai) for ideation, caption drafting, and efficiency, while maintaining brand voice Schedule posts with social media management platforms (Sprout Social, Hootsuite, Later, Buffer) and optimise timing with AI assistance Community Management & Customer Care: Build and nurture an online community, responding promptly and empathetically to comments and messages Monitor brand sentiment via social listening tools and AI-powered analytics, providing insights and managing potential issues Analytics, Reporting & Optimisation: Track and report KPIs such as engagement, reach, follower growth, shares, saves, and CTRs Conduct A/B testing on content and campaigns, using AI to predict performance and refine strategy Collaboration & Partnerships: Work cross-functionally with Marketing, Design, and PR teams to ensure brand consistency Identify and manage influencer and brand partnerships, using AI tools to support discovery and evaluation Support physical and virtual events with social coverage, leveraging AI tools for highlights and recaps Paid Social (where applicable): Manage advertising budgets, targeting, and A/B testing on social platforms Use AI to optimise campaigns and identify high-propensity audiences Skills & Knowledge Social Media Expertise: Deep knowledge of Instagram, Facebook, TikTok, LinkedIn, Pinterest, and emerging platforms; understanding of algorithms and best practices AI Fluency: Skilled in generative AI for content ideation, copywriting, summarising data, and automating tasks Analytics & Data Storytelling: Proficient with Meta Business Suite, TikTok Analytics, LinkedIn Analytics, GA4, and scheduling tools; able to interpret data and communicate insights Creative & Technical Skills: Proficient with Canva, Adobe Express, Figma; basic photography, video editing, and copywriting; experience with AI-enhanced design a plus Soft Skills: Strong written/verbal communication, initiative, time management, attention to detail, collaborative and proactive mindset Trend Awareness: Passion for social trends, pop culture, and AI developments; able to translate insights into creative campaigns Experience: Previous experience in retail or eCommerce content creation is ideal; portfolio demonstrating ROI, storytelling, and AI use highly valued
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Data Science at Trainline Data Science is central to how we build products, delight our customers and grow our business. Our Data Scientists are embedded in cross-functional teams across Product and Marketing, empowered with a high degree of autonomy to drive outcomes using all data and techniques at their disposal. As the Head of Data Science, you will lead a team of high-performing Data Science Managers and play a pivotal role in shaping a large cross-functional organisation spanning Product, Engineering, Marketing and Data. You will be a key decision-maker, helping define and deliver a product experience that provides the right inventory, enables a seamless purchase journey, and drives forward our future ticketing opportunities. Doing this well requires deeply understanding our users, identifying their Jobs-to-Be-Done, evaluating whether we are successfully meeting their needs, and accelerating the pace of product discovery and iteration. Your team will influence strategic product thinking, strengthen experimentation and measurement practices, and shape how AI and data power our product experience. In this role, your leadership spans two complementary dimensions: Functional leadership, setting the bar for excellence in Data Science & Analytics. Strategic business partnership, working closely with Product, Engineering, Commercial and Marketing to define long-term direction and deliver impactful outcomes. As a Head of Data Science at Trainline, you will Lead & Develop a High-Performing Data Science Organisation Lead an org of 3 Data Science Managers and their respective teams. Build a culture focused on experimentation, learning, and measurable business impact. Ensure Data Science & Analytics talent is embedded effectively into cross-functional squads and operating at a high bar. Shape Strategy Through Data Act as a co-leader of a large cross functional strategic area of 150 people, defining long-term vision and strategy. Provide data-driven frameworks to structure product thinking - user classifications, Jobs-to-Be-Done, north star metrics, success criteria, and evaluation methods. Influence prioritisation and roadmap decisions by grounding strategic choices in evidence and insight. Advance Experimentation, Measurement & Goaling Champion and mature experimentation practices across teams. Develop clear goaling methodologies enabling rapid iteration and learning. Ensure robust evaluation of product changes, including holdouts and causal inference methods. Elevate Data, AI & Infrastructure Capabilities Work with our ML Engineering counterparts to help shape our wider AI/ML strategy. Influence Data Engineering, BI and Platform priorities to improve data maturity, quality and tooling. Ensure foundational datasets and metrics are trusted, consistent and scalable. Drive High-Impact Outcomes & Senior Communication Hold the organisation to a high bar for analytical rigour and business impact. Communicate insights, strategy, and progress to senior leadership. Drive alignment and influence decision-making across the company. We'd love to hear from you if you have Experience leading data-driven teams in the product space within tech organisations. Proven experience managing Data Science Managers or Data Scientists & Analysts. Demonstrated driving growth and influencing strategy in online products. Experience setting strategic direction, thinking big, and executing effectively. Ability to distil complex analysis into clear, actionable communication for all levels. Strong experience guiding experimentation and test-and-learn cultures. Ability to navigate ambiguous datasets and translate them into insights. Strong stakeholder management and cross-functional leadership experience. Strong data visualisation and communication skills. Knowledge of statistical and causal inference methods. Tech stack: SQL, Python, dbt, Tableau, Trino, AWS Athena + more. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Mar 03, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Data Science at Trainline Data Science is central to how we build products, delight our customers and grow our business. Our Data Scientists are embedded in cross-functional teams across Product and Marketing, empowered with a high degree of autonomy to drive outcomes using all data and techniques at their disposal. As the Head of Data Science, you will lead a team of high-performing Data Science Managers and play a pivotal role in shaping a large cross-functional organisation spanning Product, Engineering, Marketing and Data. You will be a key decision-maker, helping define and deliver a product experience that provides the right inventory, enables a seamless purchase journey, and drives forward our future ticketing opportunities. Doing this well requires deeply understanding our users, identifying their Jobs-to-Be-Done, evaluating whether we are successfully meeting their needs, and accelerating the pace of product discovery and iteration. Your team will influence strategic product thinking, strengthen experimentation and measurement practices, and shape how AI and data power our product experience. In this role, your leadership spans two complementary dimensions: Functional leadership, setting the bar for excellence in Data Science & Analytics. Strategic business partnership, working closely with Product, Engineering, Commercial and Marketing to define long-term direction and deliver impactful outcomes. As a Head of Data Science at Trainline, you will Lead & Develop a High-Performing Data Science Organisation Lead an org of 3 Data Science Managers and their respective teams. Build a culture focused on experimentation, learning, and measurable business impact. Ensure Data Science & Analytics talent is embedded effectively into cross-functional squads and operating at a high bar. Shape Strategy Through Data Act as a co-leader of a large cross functional strategic area of 150 people, defining long-term vision and strategy. Provide data-driven frameworks to structure product thinking - user classifications, Jobs-to-Be-Done, north star metrics, success criteria, and evaluation methods. Influence prioritisation and roadmap decisions by grounding strategic choices in evidence and insight. Advance Experimentation, Measurement & Goaling Champion and mature experimentation practices across teams. Develop clear goaling methodologies enabling rapid iteration and learning. Ensure robust evaluation of product changes, including holdouts and causal inference methods. Elevate Data, AI & Infrastructure Capabilities Work with our ML Engineering counterparts to help shape our wider AI/ML strategy. Influence Data Engineering, BI and Platform priorities to improve data maturity, quality and tooling. Ensure foundational datasets and metrics are trusted, consistent and scalable. Drive High-Impact Outcomes & Senior Communication Hold the organisation to a high bar for analytical rigour and business impact. Communicate insights, strategy, and progress to senior leadership. Drive alignment and influence decision-making across the company. We'd love to hear from you if you have Experience leading data-driven teams in the product space within tech organisations. Proven experience managing Data Science Managers or Data Scientists & Analysts. Demonstrated driving growth and influencing strategy in online products. Experience setting strategic direction, thinking big, and executing effectively. Ability to distil complex analysis into clear, actionable communication for all levels. Strong experience guiding experimentation and test-and-learn cultures. Ability to navigate ambiguous datasets and translate them into insights. Strong stakeholder management and cross-functional leadership experience. Strong data visualisation and communication skills. Knowledge of statistical and causal inference methods. Tech stack: SQL, Python, dbt, Tableau, Trino, AWS Athena + more. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market leading Taegis XDR/MDR, identity threat detection and response (ITDR), next gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday and state spurred cybercrimes. The solutions are powered by historical and real time threat intelligence from Sophos X Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Vice President of Global MSP Sales will drive the growth and expansion of our cybersecurity solutions through MSP channels. This role requires a deep understanding of the cybersecurity landscape, the needs of service providers, and the ability to lead a high performing global partner organization. The VP will develop and execute a global strategy, build strategic partnerships, and ensure partners can deliver top tier cybersecurity services. This position demands a visionary leader with a proven track record in scaling service provider sales programs within cybersecurity. What You Will Do Global Cybersecurity MSP Strategy & Execution: Develop and implement a global go to market (GTM) strategy for cybersecurity solutions. Lead global security service provider programs, including partner recruitment, expansion, enablement, and incentives. Analyze market trends and competitive landscapes to identify growth opportunities. Leadership: Lead a global team of service provider sales leaders, providing strategic direction and mentorship. Collaborate with regional sales, marketing, product, and technical teams to align initiatives. Represent the global service provider business at the executive level. Executive Level Cybersecurity Partnership Development: Negotiate and manage strategic partnerships with C level executives at major service providers. Participate in global business reviews, forecasting meetings, and strategic planning. Global Service Provider Revenue Growth & Pipeline Management: Drive service provider growth and KPIs aligned with company goals. Manage the global sales forecast, pipeline development, and deal execution ensuring consistent sales execution across all regions. Optimize program participation and ensure service providers meet criteria for effective service delivery. Oversee global channel enablement programs to ensure partners are well trained and equipped to sell and deliver cybersecurity solutions. What You Will Bring Global Cybersecurity Leadership & Experience:15+ years in global channel sales, service provider leadership, partner management, or business development in cybersecurity. Proven experience in building and scaling global service provider sales programs in multiple regions. Strong background in managing high performing global partner teams. Deep Service Provider Industry & Market Knowledge: Expert knowledge of service provider models and regional service provider market variations Strong relationships with key decision makers in the service provider ecosystem. Ability to translate service provider needs into actionable insights. Strategic & Business Acumen:Strong negotiation, communication, and executive relationship building skills. Data driven mindset with expertise in metrics, forecasting, and analytics. 'Hunter' mentality with the ability to recruit and close new service providers. Travel & Remote Work: Ability to travel extensively to meet partners and attend industry events. Remote based role with strong executive presence in virtual and in person engagements. In the United States, the base salary for this role ranges from $200,000 to $355,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos? • Sophos operates a remote first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. • Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Mar 02, 2026
Full time
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market leading Taegis XDR/MDR, identity threat detection and response (ITDR), next gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday and state spurred cybercrimes. The solutions are powered by historical and real time threat intelligence from Sophos X Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Vice President of Global MSP Sales will drive the growth and expansion of our cybersecurity solutions through MSP channels. This role requires a deep understanding of the cybersecurity landscape, the needs of service providers, and the ability to lead a high performing global partner organization. The VP will develop and execute a global strategy, build strategic partnerships, and ensure partners can deliver top tier cybersecurity services. This position demands a visionary leader with a proven track record in scaling service provider sales programs within cybersecurity. What You Will Do Global Cybersecurity MSP Strategy & Execution: Develop and implement a global go to market (GTM) strategy for cybersecurity solutions. Lead global security service provider programs, including partner recruitment, expansion, enablement, and incentives. Analyze market trends and competitive landscapes to identify growth opportunities. Leadership: Lead a global team of service provider sales leaders, providing strategic direction and mentorship. Collaborate with regional sales, marketing, product, and technical teams to align initiatives. Represent the global service provider business at the executive level. Executive Level Cybersecurity Partnership Development: Negotiate and manage strategic partnerships with C level executives at major service providers. Participate in global business reviews, forecasting meetings, and strategic planning. Global Service Provider Revenue Growth & Pipeline Management: Drive service provider growth and KPIs aligned with company goals. Manage the global sales forecast, pipeline development, and deal execution ensuring consistent sales execution across all regions. Optimize program participation and ensure service providers meet criteria for effective service delivery. Oversee global channel enablement programs to ensure partners are well trained and equipped to sell and deliver cybersecurity solutions. What You Will Bring Global Cybersecurity Leadership & Experience:15+ years in global channel sales, service provider leadership, partner management, or business development in cybersecurity. Proven experience in building and scaling global service provider sales programs in multiple regions. Strong background in managing high performing global partner teams. Deep Service Provider Industry & Market Knowledge: Expert knowledge of service provider models and regional service provider market variations Strong relationships with key decision makers in the service provider ecosystem. Ability to translate service provider needs into actionable insights. Strategic & Business Acumen:Strong negotiation, communication, and executive relationship building skills. Data driven mindset with expertise in metrics, forecasting, and analytics. 'Hunter' mentality with the ability to recruit and close new service providers. Travel & Remote Work: Ability to travel extensively to meet partners and attend industry events. Remote based role with strong executive presence in virtual and in person engagements. In the United States, the base salary for this role ranges from $200,000 to $355,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply. What's Great About Sophos? • Sophos operates a remote first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. • Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered Sophos
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 02, 2026
Contractor
Power BI Developer - Construction, Rail & Civil Engineering Department: Commercial / Project Controls / Digital & Data Reports To: Head of Project Controls / Digital Transformation Manager Location: Working from home Employment Type: Contract - (Outside IR35) Role Overview We are seeking an experienced Power BI Developer to support major infrastructure, rail, and civil engineering projects by delivering high-quality business intelligence and data analytics solutions. The successful candidate will work closely with Project Managers, Commercial Managers, Planners, and Senior Leadership teams to transform complex cost, programme, and operational data into clear, actionable dashboards that support performance improvement, cost control, and strategic decision-making. Key Responsibilities 1. Reporting & Dashboard Development Design, develop, and maintain interactive dashboards and reports Produce reporting for: Cost Value Reconciliation (CVR) Earned Value Management (EVM) Programme performance (SPI / CPI) Resource and plant utilisation Risk and opportunity registers Health & Safety KPIs Develop executive-level portfolio dashboards across multiple projects Automate monthly reporting packs and board reports Ensure dashboards are visually clear, accurate, and aligned with business KPIs 2. Data Integration & Modelling Integrate data from ERP, planning, commercial, and site systems Develop and maintain robust data models Create advanced DAX measures and calculations Optimise report performance and data refresh processes Ensure data accuracy, governance, and consistency across systems 3. Project Controls & Commercial Support Support cost forecasting and trend analysis Monitor project margins, cash flow, and cost-to-complete Provide scenario modelling and performance insights Support change management and commercial reporting requirements Assist in developing standardised reporting frameworks across projects Technical Skills & Experience Advanced Power BI development experience (Desktop & Service) Strong knowledge of DAX and Power Query (M language) Proficiency in SQL and relational databases Experience working with construction, rail, or civil engineering datasets Understanding of: Project controls processes Earned Value Management principles Programme performance metrics Commercial reporting structures Experience integrating with Excel and enterprise systems Exposure to cloud-based data environments (desirable) Qualifications Degree in Data Analytics, Engineering, Construction Management, or related discipline Minimum 3+ years' experience in Business Intelligence within construction, rail, or infrastructure sectors Relevant Microsoft certification (e.g., Power BI Data Analyst) desirable Key Competencies Strong commercial awareness Analytical and problem-solving mindset Ability to interpret engineering and programme data Excellent stakeholder engagement skills High attention to detail and data accuracy Ability to manage multiple project deadlines Desirable Experience Experience on major infrastructure frameworks Familiarity with NEC or JCT contracts Knowledge of project lifecycle reporting (tender through to handover) Experience supporting multi-project or portfolio-level reporting If you are interested in hearing more please contact John Baker or Kat Oxlade Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
On behalf of the Cabinet Office, we are looking for a Senior Business Case Manager (Inside IR35) for a 6 month contract which is a hybrid role so requires up to 4 days a week in the London office The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. The Cabinet Office is seeking an exceptional and highly motivated individual to take on the role of G7 Business Case lead, a critical workstrand within the Digital ID Programme. This is a complex, fast-paced role at the centre of government to deliver a transformational government capability. We welcome applications from all backgrounds. Diversity of thought, skills and experience is a valuable asset in this team. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. As a Senior Business Case Manager, your main responsibilities will be: Lead the planning, development, and drafting of business cases. Ready to challenge expert input and ensure compliance with organisational and Treasury requirements. Use insights from similar projects to guide the preparation of business cases. Lead engagement with stakeholders to identify, define, and quantify benefits. Negotiate with stakeholders to agree on key benefits and work with senior sponsors to ensure their expectations are met. Create and provide guidance to project teams on business case requirements and development using organisational templates and the HMT 5 case model. Ensure all relevant organisational factors for change are included within a comprehensive business case and provide a clear rationale for preferred options. Apply data analytics to develop robust business cases, assess project viability and track benefits realisation. Leadership and line management of a small team working on business case development. Leading working groups of colleagues from across diverse teams and organisations to develop the business case. Providing robust advice to seniors, relevant boards, ministers on business case development. Essential Skills Demonstrable experience planning, developing and drafting end-to-end business cases for complex programmes with expertise in the HM Treasury Green Book and the 5-Case Model. Ability to challenge expert/technical inputs and options to ensure they are robust and provide genuine value for money. Proficiency in identifying and quantifying both financial and non-financial benefits, ensuring they are realistic, measurable, and aligned with organisational strategy. Ability to use data analytics and financial modelling to assess project viability, conduct sensitivity analysis, and track long-term benefits realisation. Proven ability to manage a wide range of stakeholders with competing priorities (e.g., Finance, Commercial, Policy, and Digital), building consensus on the best way forward; ability to confidently provide robust advice to senior leaders. Experience in providing guidance, templates, and training to project teams to upskill them in business case development. Ability to lead and develop a high-performing and inclusive team, and to embed a positive team culture and working practices in a fast-paced delivery environment. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
Mar 02, 2026
Contractor
On behalf of the Cabinet Office, we are looking for a Senior Business Case Manager (Inside IR35) for a 6 month contract which is a hybrid role so requires up to 4 days a week in the London office The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. The Cabinet Office is seeking an exceptional and highly motivated individual to take on the role of G7 Business Case lead, a critical workstrand within the Digital ID Programme. This is a complex, fast-paced role at the centre of government to deliver a transformational government capability. We welcome applications from all backgrounds. Diversity of thought, skills and experience is a valuable asset in this team. SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. As a Senior Business Case Manager, your main responsibilities will be: Lead the planning, development, and drafting of business cases. Ready to challenge expert input and ensure compliance with organisational and Treasury requirements. Use insights from similar projects to guide the preparation of business cases. Lead engagement with stakeholders to identify, define, and quantify benefits. Negotiate with stakeholders to agree on key benefits and work with senior sponsors to ensure their expectations are met. Create and provide guidance to project teams on business case requirements and development using organisational templates and the HMT 5 case model. Ensure all relevant organisational factors for change are included within a comprehensive business case and provide a clear rationale for preferred options. Apply data analytics to develop robust business cases, assess project viability and track benefits realisation. Leadership and line management of a small team working on business case development. Leading working groups of colleagues from across diverse teams and organisations to develop the business case. Providing robust advice to seniors, relevant boards, ministers on business case development. Essential Skills Demonstrable experience planning, developing and drafting end-to-end business cases for complex programmes with expertise in the HM Treasury Green Book and the 5-Case Model. Ability to challenge expert/technical inputs and options to ensure they are robust and provide genuine value for money. Proficiency in identifying and quantifying both financial and non-financial benefits, ensuring they are realistic, measurable, and aligned with organisational strategy. Ability to use data analytics and financial modelling to assess project viability, conduct sensitivity analysis, and track long-term benefits realisation. Proven ability to manage a wide range of stakeholders with competing priorities (e.g., Finance, Commercial, Policy, and Digital), building consensus on the best way forward; ability to confidently provide robust advice to senior leaders. Experience in providing guidance, templates, and training to project teams to upskill them in business case development. Ability to lead and develop a high-performing and inclusive team, and to embed a positive team culture and working practices in a fast-paced delivery environment. Please be aware that this role can only be worked within the UK and not Overseas. Disability Confident As a member of the Disability Confident Scheme, The Cabinet Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. Armed Forces Covenant The Cabinet Office guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance. In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 02, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
