Store Manager Job Surrey

• Store Manager wanted for an optical brand launch 2026
• Location: Croydon and Sutton
• Full-time
• Competitive salary + benefits
• Dispensing Optician/Optical Advisor's encouraged to apply

A brand-new, forward-thinking optical brand is launching in 2026, and we're searching for an experienced, motivated Store Manager to lead one of the first locations and help shape the journey from day one.

Backed by a well-established, industry leading business with a strong heritage, you'll be joining a team that has been redefining eye care since 2008. What began above a small corner shop has grown into a trusted name known for putting customers first and delivering more than just convenient contact lens ordering.

For over 15 years, our client has believed that eye care isn't just about convenience-it's about trust. Customers rely on them with their sight, and that responsibility goes far beyond a simple delivery.

As Store Manager, you'll play a central role in establishing and driving the success of this exciting new brand launch. You'll lead the store team, deliver an exceptional customer experience, and ensure the smooth daily operation of a modern, customer first optical environment.

• Leading, motivating, and developing the store team
• Delivering outstanding, personalised customer care
• Overseeing daily store operations, performance, and service standards
• Supporting the rollout and identity of the new brand
• Ensuring compliance with clinical and operational processes
• Working closely with in-house opticians and wider clinical teams
• Handling complex customer queries with clarity, confidence, and professionalism

• Experienced in retail management-optical background ideal but not essential
• Passionate about delivering exceptional customer service
• A confident leader with strong communication and people management skills
• Excited to be part of a brand new launch and grow within a global optical family
• Motivated, adaptable, and ready to help build something new

• A competitive salary for the right person
• Excellent company benefits
• Full training and ongoing career development
• The opportunity to shape and lead an innovative new brand backed by a trusted global organisation

If you're ready to lead a dynamic team, deliver industry leading customer care, and help define what customers should expect from their eye care provider, we'd love to hear from you.

To apply for this Store Manager Jobor enquire about additional Optical Jobs contact Flame Health, Freephone on or if calling from a mobile alternatively email

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