We are Recruiting! Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting edge technology? Look no further! Join us as a UK Facilities Planner and Administrator, responsible for supporting the management of the working environment, services, equipment and processes to support the effective running of SRSUK business premises. Our current depot locations are in Cardiff, Glasgow, Liverpool, Leicester, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry. The successful candidate will be based at Liverpool. Who we are: SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy. Why Join Us: Innovative Environment: Working in a fast paced, results oriented environment, you will proactively work alongside your team to ensure services are available. Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development. Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders. Customer Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service. What We're Looking For: We're seeking proactive individuals who align with our company KPI's and values. If you are looking to make a difference and deliver high quality service then we want to hear from you. Role Overview Reporting to the UK Head of Facilities, the Facilities Planner & Administrator is responsible for supporting the effective planning, coordination, and administration of facilities and fleet operations across the organisation. Working as part of a busy facilities team, the role ensures the smooth delivery of planned and reactive maintenance, statutory compliance, and contractor performance through strong organisational skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. This position also plays a key role in maintaining structured maintenance programmes, scheduling and tracking work orders, managing CAFM records, and ensuring all compliance documentation is accurate and audit ready. The role also supports the management of soft services, contributing to a safe, well maintained, and high quality working environment aligned with company values and KPIs. HOW YOU CAN MAKE AN IMPACT Planning and Facilities Management Responsibilities Support the day to day delivery of facility services and operations. Establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by our clients or any other interested stakeholders. Allocate and track work orders for internal teams and contractors. Maintain accurate records in CAFM and associated systems. Scheduling and coordinating planned maintenance and reactive/corrective/new works requests. Track and report on SLAs, KPIs, and contractor performance. Support delivery of relevant soft services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc). Support the successful delivery and management of all facilities related contracts. Deputise for the UK Facilities Manager as required. Fleet & Driver Management Responsibilities Support maintaining an up to date register of fleet vehicles, including servicing, MOTs, tax, insurance, and lease agreements. Monitor vehicle inspections and ensure timely scheduling of maintenance and repairs. Support onboarding and vetting of drivers, including license checks and driver training records. Support the management of accident/incident reporting and liaise with insurers or relevant parties. Coordinate vehicle replacements, disposals, and renewals in line with company policies. People Responsibilities Support day to day supervision of staff and contractors in delivery of the facilities maintenance programmes. Plan, organise and support providing training for staff and contractors to ensure they provide the highest standard of service possible. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery. Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to staff, clients, contractors and other key stakeholders in all areas of service. Support regular monthly meetings with key contractors to maintain a healthy working environment and discuss satisfaction and communication. Provide administrative support to other functions within SRSUK as maybe required. Experience Solid experience in Facilities Management within a professional environment. Experience of contractor management (property maintenance, facilities management) in a multi site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Must be Customer Focused, with a strong drive to deliver 5 star Facilities Services A minimum of 3 5 years FM experience Soft and Hard service facilities contractor management Skills and Qualifications A professional qualification in property and/or facilities management (IWFM Level 3+) or relevant experience. Good level of general education educated to 'A' Level as a minimum or equivalent with demonstrable written and numerical skills. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including all applicable Railway Standards. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Continually strives to improve knowledge, skills and abilities to produce the best results. Desirable A qualification in Health & Safety (NEBOSH, IOSH) Contact Person Laura Davison HR Assistant
Mar 12, 2026
Full time
We are Recruiting! Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting edge technology? Look no further! Join us as a UK Facilities Planner and Administrator, responsible for supporting the management of the working environment, services, equipment and processes to support the effective running of SRSUK business premises. Our current depot locations are in Cardiff, Glasgow, Liverpool, Leicester, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry. The successful candidate will be based at Liverpool. Who we are: SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy. Why Join Us: Innovative Environment: Working in a fast paced, results oriented environment, you will proactively work alongside your team to ensure services are available. Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development. Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders. Customer Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service. What We're Looking For: We're seeking proactive individuals who align with our company KPI's and values. If you are looking to make a difference and deliver high quality service then we want to hear from you. Role Overview Reporting to the UK Head of Facilities, the Facilities Planner & Administrator is responsible for supporting the effective planning, coordination, and administration of facilities and fleet operations across the organisation. Working as part of a busy facilities team, the role ensures the smooth delivery of planned and reactive maintenance, statutory compliance, and contractor performance through strong organisational skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. This position also plays a key role in maintaining structured maintenance programmes, scheduling and tracking work orders, managing CAFM records, and ensuring all compliance documentation is accurate and audit ready. The role also supports the management of soft services, contributing to a safe, well maintained, and high quality working environment aligned with company values and KPIs. HOW YOU CAN MAKE AN IMPACT Planning and Facilities Management Responsibilities Support the day to day delivery of facility services and operations. Establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by our clients or any other interested stakeholders. Allocate and track work orders for internal teams and contractors. Maintain accurate records in CAFM and associated systems. Scheduling and coordinating planned maintenance and reactive/corrective/new works requests. Track and report on SLAs, KPIs, and contractor performance. Support delivery of relevant soft services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc). Support the successful delivery and management of all facilities related contracts. Deputise for the UK Facilities Manager as required. Fleet & Driver Management Responsibilities Support maintaining an up to date register of fleet vehicles, including servicing, MOTs, tax, insurance, and lease agreements. Monitor vehicle inspections and ensure timely scheduling of maintenance and repairs. Support onboarding and vetting of drivers, including license checks and driver training records. Support the management of accident/incident reporting and liaise with insurers or relevant parties. Coordinate vehicle replacements, disposals, and renewals in line with company policies. People Responsibilities Support day to day supervision of staff and contractors in delivery of the facilities maintenance programmes. Plan, organise and support providing training for staff and contractors to ensure they provide the highest standard of service possible. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery. Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to staff, clients, contractors and other key stakeholders in all areas of service. Support regular monthly meetings with key contractors to maintain a healthy working environment and discuss satisfaction and communication. Provide administrative support to other functions within SRSUK as maybe required. Experience Solid experience in Facilities Management within a professional environment. Experience of contractor management (property maintenance, facilities management) in a multi site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Must be Customer Focused, with a strong drive to deliver 5 star Facilities Services A minimum of 3 5 years FM experience Soft and Hard service facilities contractor management Skills and Qualifications A professional qualification in property and/or facilities management (IWFM Level 3+) or relevant experience. Good level of general education educated to 'A' Level as a minimum or equivalent with demonstrable written and numerical skills. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including all applicable Railway Standards. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Continually strives to improve knowledge, skills and abilities to produce the best results. Desirable A qualification in Health & Safety (NEBOSH, IOSH) Contact Person Laura Davison HR Assistant
Gleeson Recruitment Group
Shirebrook, Nottinghamshire
An exciting opportunity for a Facilities Coordinator to join a leading retail company. You will play a key role in maintaining a large property portfolio ensuring delivery of hard and soft services requirements that impact day-to-day operations, health & safety, and cost control. Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business. This is an office based with 1-2 days travelling to stores across the UK. Roles & Responsibilities Manage planned and reactive maintenance for hard and soft services. Liaison with stores, contractors, suppliers, and internal departments. Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements. Maintain control of budgets, monitoring expenditure and reporting regularly. Organise works with contractors and support project works as required. Assist with store closures and new site acquisitions. Work on CAFM Portal system, assessing and triaging tickets. Take and make calls on the Facilities mobile, where you will be allocated a region to look after. Build strong relationships with store teams, contractors, and the Facilities team. Conduct regular site audits to conduct safety, compliance and contractor checks Verify compliance documents are accessible and up to date on ARMS and in-store. Skills And Qualifications Previous experience in a Facilities Coordinator role ideally within the retail sector Experience working within a team. IOSH / NEBOSH Certification Experience using CAFM systems and managing external contractors / service providers Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment Salary / Package 30,000 25 days holiday Pension Contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Mar 10, 2026
Full time
An exciting opportunity for a Facilities Coordinator to join a leading retail company. You will play a key role in maintaining a large property portfolio ensuring delivery of hard and soft services requirements that impact day-to-day operations, health & safety, and cost control. Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business. This is an office based with 1-2 days travelling to stores across the UK. Roles & Responsibilities Manage planned and reactive maintenance for hard and soft services. Liaison with stores, contractors, suppliers, and internal departments. Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements. Maintain control of budgets, monitoring expenditure and reporting regularly. Organise works with contractors and support project works as required. Assist with store closures and new site acquisitions. Work on CAFM Portal system, assessing and triaging tickets. Take and make calls on the Facilities mobile, where you will be allocated a region to look after. Build strong relationships with store teams, contractors, and the Facilities team. Conduct regular site audits to conduct safety, compliance and contractor checks Verify compliance documents are accessible and up to date on ARMS and in-store. Skills And Qualifications Previous experience in a Facilities Coordinator role ideally within the retail sector Experience working within a team. IOSH / NEBOSH Certification Experience using CAFM systems and managing external contractors / service providers Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment Salary / Package 30,000 25 days holiday Pension Contribution Flexible working Access to retail discounts At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
EMEA Program Manager page is loaded EMEA Program Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ489552 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job DescriptionWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.The current position will be responsible for Integrated Program Management to one of our Client's Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations. Major Responsibilities: This position reports into the Senior Program Manager (SPrM). The PrM will provide E2E program management leadership for all assigned projects right from briefing / initiation stage until full closeout and operational excellence / handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed including performance feedback and lessons learned. Drive all internal and external stakeholders - including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., Designers, PM/CM & GC) to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety) Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects. Drive projects at tactical as well as operational level, with "helicopter" view, and communicate to create relationships in a solution-oriented, 'one-team' approach to de-risk all projects. Collaborate with RE&FM's and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief). Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses). All additional duties commensurate to the level of the role. Graduation / professional qualification in Construction, Engineering or Architecture. A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate / international environment. Leadership - Ability to manage and influence a high performing team (in-location and virtual) Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk. Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects. Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure. Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility. Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard. Ability to draft, analyse and select the most appropriate project procurement strategy. Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders. Passionate for office design and workplace strategy, well versed in current trends and innovations. Be able to work autonomously, in multiple locations, travelling internationally on a regular basis. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading
Mar 09, 2026
Full time
EMEA Program Manager page is loaded EMEA Program Managerremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ489552 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Job DescriptionWe're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! What this job involves As part of the JLL EMEA PMO team your role will be to provide dedicated Program Management support on any of our accounts across the region.The current position will be responsible for Integrated Program Management to one of our Client's Corporate Real Estate (CRE) portfolio, ranging from post occupancy / expansion / consolidation / exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. PrM will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors (GC) to exceed client / customer expectations. Major Responsibilities: This position reports into the Senior Program Manager (SPrM). The PrM will provide E2E program management leadership for all assigned projects right from briefing / initiation stage until full closeout and operational excellence / handover is achieved. Its scope involves site selection, design, budget/cost/changes, schedule, procurement and construction until handover to Facilities is completed including performance feedback and lessons learned. Drive all internal and external stakeholders - including Area Real Estate and Facilities Management (RE&FM), Transaction Management (TM), Facilities Management (FM), Space and Occupancy planning (S&O), IT, Security, EHS and all strategic partners and vendors (e.g., Designers, PM/CM & GC) to meet agreed Project Charter (customer brief, headcount, time, cost, quality and safety) Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects. Drive projects at tactical as well as operational level, with "helicopter" view, and communicate to create relationships in a solution-oriented, 'one-team' approach to de-risk all projects. Collaborate with RE&FM's and senior level clients across the business lines to interpret business needs into a Project Charter (customer brief). Ensure all necessary internal and external project approvals are sought and governance processes are followed (not excluding Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses). All additional duties commensurate to the level of the role. Graduation / professional qualification in Construction, Engineering or Architecture. A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate / international environment. Leadership - Ability to manage and influence a high performing team (in-location and virtual) Proactive communicator - Be able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk. Ability to see larger picture - Be able to simultaneously act as a program manager, CRE ambassador, educator, analyst and solutions architect on a number of different projects. Biased for action - Flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations Ownership and accountability - Expert in project management, financial rigor and value engineer throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure. Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge / disagree and commit Self-driven and motivator - Leads, initiates, and proactive drive all stakeholder as One Team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility. Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard. Ability to draft, analyse and select the most appropriate project procurement strategy. Expert in the analysis and management of all project stakeholders (internal & external) throughout the project lifecycle to deliver the required result. Be able to win the trust and cooperation of key project stakeholders. Passionate for office design and workplace strategy, well versed in current trends and innovations. Be able to work autonomously, in multiple locations, travelling internationally on a regular basis. What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you Apply today! Location: On-site -London, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading
Water Hygiene Supervisor Facilities Maintenance Location: West London Salary: Up to 50,000 Monday - Friday: 8am - 5pm Are you a technical specialist with a deep understanding of L8 compliance and water hygiene ? We are looking for a proactive Water Supervisor to join our facilities management team, overseeing the safe and efficient operation of water systems across a diverse property portfolio. As the technical lead for water services, you will be responsible for ensuring 100% regulatory compliance, managing a team of specialist technicians, and maintaining the highest standards of water quality for our clients. Key Responsibilities Lead and coordinate a team of water hygiene technicians and sub-contractors to deliver all planned preventative maintenance (PPM) and reactive tasks. Act as the primary point of contact for all Legionella compliance matters, ensuring site logbooks and digital records are audit-ready at all times. Oversee the execution of statutory requirements, including temperature monitoring, tank inspections, showerhead descaling, and TMV servicing. Manage and review site-specific Water Risk Assessments , ensuring all remedial actions are tracked and closed out within agreed SLAs. Conduct complex fault-finding and repairs on water distribution plant, including booster sets, calorifiers, and expansion vessels. Design and implement flushing regimes for outlets in low-use areas to mitigate microbiological risks. Supervise the safe delivery of chemical water treatments, including cooling tower disinfection and closed-loop system analysis. Draft and approve RAMS (Risk Assessments and Method Statements) for all water-related works and issue Permits to Work where required. Provide technical coaching and mentorship to junior engineers, ensuring a high standard of workmanship across the contract. Liaise with client management teams to report on system health, compliance status, and potential lifecycle replacement projects. Coordinate emergency remedial works following any positive microbiological samples, ensuring swift and effective system pasteurisation or chlorination. Manage the procurement of water treatment chemicals and specialized components, ensuring optimal stock levels are maintained. Requirements Technical Background: A strong mechanical or plumbing background with specific qualifications in Legionella Control (e.g., City & Guilds BS4 or WH004). Compliance Knowledge: Thorough understanding of ACoP L8 , HSG274 , and Water Regulations (WRAS) . Experience: Proven experience in a supervisory or lead role within a commercial FM or healthcare environment. Communication: Excellent verbal and written skills, with the ability to explain technical compliance issues to non-specialist stakeholders. Driver's License: A full, clean UK driving license is essential for this mobile-based or multi-site role. Why Join Us? We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for career progression into technical management. You will be working with a forward-thinking FM provider that prioritises safety, sustainability, and professional development. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Feb 28, 2026
Full time
Water Hygiene Supervisor Facilities Maintenance Location: West London Salary: Up to 50,000 Monday - Friday: 8am - 5pm Are you a technical specialist with a deep understanding of L8 compliance and water hygiene ? We are looking for a proactive Water Supervisor to join our facilities management team, overseeing the safe and efficient operation of water systems across a diverse property portfolio. As the technical lead for water services, you will be responsible for ensuring 100% regulatory compliance, managing a team of specialist technicians, and maintaining the highest standards of water quality for our clients. Key Responsibilities Lead and coordinate a team of water hygiene technicians and sub-contractors to deliver all planned preventative maintenance (PPM) and reactive tasks. Act as the primary point of contact for all Legionella compliance matters, ensuring site logbooks and digital records are audit-ready at all times. Oversee the execution of statutory requirements, including temperature monitoring, tank inspections, showerhead descaling, and TMV servicing. Manage and review site-specific Water Risk Assessments , ensuring all remedial actions are tracked and closed out within agreed SLAs. Conduct complex fault-finding and repairs on water distribution plant, including booster sets, calorifiers, and expansion vessels. Design and implement flushing regimes for outlets in low-use areas to mitigate microbiological risks. Supervise the safe delivery of chemical water treatments, including cooling tower disinfection and closed-loop system analysis. Draft and approve RAMS (Risk Assessments and Method Statements) for all water-related works and issue Permits to Work where required. Provide technical coaching and mentorship to junior engineers, ensuring a high standard of workmanship across the contract. Liaise with client management teams to report on system health, compliance status, and potential lifecycle replacement projects. Coordinate emergency remedial works following any positive microbiological samples, ensuring swift and effective system pasteurisation or chlorination. Manage the procurement of water treatment chemicals and specialized components, ensuring optimal stock levels are maintained. Requirements Technical Background: A strong mechanical or plumbing background with specific qualifications in Legionella Control (e.g., City & Guilds BS4 or WH004). Compliance Knowledge: Thorough understanding of ACoP L8 , HSG274 , and Water Regulations (WRAS) . Experience: Proven experience in a supervisory or lead role within a commercial FM or healthcare environment. Communication: Excellent verbal and written skills, with the ability to explain technical compliance issues to non-specialist stakeholders. Driver's License: A full, clean UK driving license is essential for this mobile-based or multi-site role. Why Join Us? We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for career progression into technical management. You will be working with a forward-thinking FM provider that prioritises safety, sustainability, and professional development. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Junior Sous Chef Location: Bishop Castle Salary: £30,000 - £34,000, dependent on experience + tips + performance bonus Hours: Full-time, permanent We are seeking a talented and motivated Junior Sous Chef to join the kitchen team of a well-established, independent hotel restaurant. This is an excellent opportunity for a strong Chef de Partie ready to step up, or an existing Junior Sous Chef looking to further develop within a supportive and professionally run kitchen. The Role Working closely with the Head Chef and Sous Chef, you will play a key part in the day-to-day running of the kitchen, ensuring consistently high standards while supporting and developing the wider team. Key responsibilities as a Sous Chef include: Supporting senior chefs across all aspects of kitchen operations Assisting in leading, motivating and developing the brigade Maintaining excellent food quality, consistency and presentation Supporting stock control, ordering and minimising waste Ensuring full compliance with food safety, hygiene and health & safety standards About You Previous experience as a Chef de Partie or Junior Sous Chef A genuine passion for fresh, seasonal ingredients Calm, organised and reliable under pressure A positive team player with strong communication skills Ambitious and keen to progress your career What's on Offer Competitive salary dependent on experience Tips and performance-related bonus A supportive and professional working environment Genuine opportunities for career progression Staff meals and additional benefits A strong focus on work-life balance If you are enthusiastic, hardworking and take pride in delivering quality food, we would be delighted to hear from you. This is a fantastic venue so apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Feb 27, 2026
Full time
Junior Sous Chef Location: Bishop Castle Salary: £30,000 - £34,000, dependent on experience + tips + performance bonus Hours: Full-time, permanent We are seeking a talented and motivated Junior Sous Chef to join the kitchen team of a well-established, independent hotel restaurant. This is an excellent opportunity for a strong Chef de Partie ready to step up, or an existing Junior Sous Chef looking to further develop within a supportive and professionally run kitchen. The Role Working closely with the Head Chef and Sous Chef, you will play a key part in the day-to-day running of the kitchen, ensuring consistently high standards while supporting and developing the wider team. Key responsibilities as a Sous Chef include: Supporting senior chefs across all aspects of kitchen operations Assisting in leading, motivating and developing the brigade Maintaining excellent food quality, consistency and presentation Supporting stock control, ordering and minimising waste Ensuring full compliance with food safety, hygiene and health & safety standards About You Previous experience as a Chef de Partie or Junior Sous Chef A genuine passion for fresh, seasonal ingredients Calm, organised and reliable under pressure A positive team player with strong communication skills Ambitious and keen to progress your career What's on Offer Competitive salary dependent on experience Tips and performance-related bonus A supportive and professional working environment Genuine opportunities for career progression Staff meals and additional benefits A strong focus on work-life balance If you are enthusiastic, hardworking and take pride in delivering quality food, we would be delighted to hear from you. This is a fantastic venue so apply today! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Health and Safety Manager East London ( site-based ) Circa 75,000 + benefits Irwin and Colton have been engaged by one of the UK's largest real estate organisations to identify a new Health and Safety Manager. The organisation has a multibillion-pound turnover and specialises in a wide variety of commercial and residential property. This role will report directly into the Head of Estates, and work with key internal stakeholders across the business, to raise the level of health and safety performance across a large property portfolio. Responsibilities of the Health and Safety Manager will include: Engaging with key stakeholders on site location to drive a positive health and safety culture Paying particular attention to the requirements of the Building Safety Act in alignment to safety regulations for both building safety and fire safety Assessment of the health and safety management systems to ensure that they reflect best practice Conducting site inspections as required, working closely with local partners and teams, as well as external specialist consultants, across the property portfolio Supporting the wider team in the development and delivery of the strategy, identifying opportunities to enhance the effectiveness of the health and safety function internally and externally Ensuring that compliance standards are met relative to key performance indicators The successful Health and Safety Manager will have: NEBOSH / NCRQ diploma (or equivalent) and membership of IOSH Knowledge of the Building Safety Act and Fire Safety Act is key across high-rise residential buildings Proven experience in a similar health and safety role driving change across large organisations, ideally with property or FM experience Experience influencing and engaging at all levels within a large property portfolio environment Proven understanding of ISO management systems is ideal This role is site-based: there is a requirement to be in East London 4 days per week with one day working from home. This is an excellent opportunity to join an established real estate company with a long history and strong heritage. For more information on this opportunity or to discuss your next career move, contact Madeline Underwood on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Feb 27, 2026
Full time
Health and Safety Manager East London ( site-based ) Circa 75,000 + benefits Irwin and Colton have been engaged by one of the UK's largest real estate organisations to identify a new Health and Safety Manager. The organisation has a multibillion-pound turnover and specialises in a wide variety of commercial and residential property. This role will report directly into the Head of Estates, and work with key internal stakeholders across the business, to raise the level of health and safety performance across a large property portfolio. Responsibilities of the Health and Safety Manager will include: Engaging with key stakeholders on site location to drive a positive health and safety culture Paying particular attention to the requirements of the Building Safety Act in alignment to safety regulations for both building safety and fire safety Assessment of the health and safety management systems to ensure that they reflect best practice Conducting site inspections as required, working closely with local partners and teams, as well as external specialist consultants, across the property portfolio Supporting the wider team in the development and delivery of the strategy, identifying opportunities to enhance the effectiveness of the health and safety function internally and externally Ensuring that compliance standards are met relative to key performance indicators The successful Health and Safety Manager will have: NEBOSH / NCRQ diploma (or equivalent) and membership of IOSH Knowledge of the Building Safety Act and Fire Safety Act is key across high-rise residential buildings Proven experience in a similar health and safety role driving change across large organisations, ideally with property or FM experience Experience influencing and engaging at all levels within a large property portfolio environment Proven understanding of ISO management systems is ideal This role is site-based: there is a requirement to be in East London 4 days per week with one day working from home. This is an excellent opportunity to join an established real estate company with a long history and strong heritage. For more information on this opportunity or to discuss your next career move, contact Madeline Underwood on (0) (phone number removed) or apply here. Irwin and Colton are a specialist Health and Safety recruitment company based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website (url removed)
Join a leading, forward thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates , you will have the opportunity to shape the on site services, lead a high performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours : Monday to Friday 9am till 530pm Salary : £65,000 - £70,000 per annum depending on experience. What s in it for you: Head of Estates Opportunity to work for a leading global property company Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence. Chance to lead and develop a high-performing on-site team Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams Full strategic and operational governance across brand new luxury environment Job Description: Head of Estates You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services. You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client s vision for the site. The Role: Head of Estates As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Head of Estates Oversee the mobilisation of the block, coordinating site staff and third party contractors. Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery. Lead on fire life safety management with specialist contractors. Act as the primary on site contact for day to day estate queries and operational issues. Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards. Oversee contract management to ensure value for money, service quality and best in class delivery. Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels. Develop and maintain robust management systems for buildings, facilities and public realm areas. Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice. Contribute to occupier communications, ensuring clarity, consistency and quality. Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Head of Estates IOSH or NEBOSH certification (essential) Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred) Proven leadership experience within estates or facilities management. Strong understanding of hard and soft FM services. Experience in health & safety best practice and compliance management. Skilled in contractor management and PPM oversight. Excellent problem-solving abilities and a logical, proactive approach. Experience dealing directly with tenants or residents in a customer-facing capacity. Financial acumen with experience in budgeting and reporting. Knowledge of utility management and ESG considerations. Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.
Feb 24, 2026
Full time
Join a leading, forward thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates , you will have the opportunity to shape the on site services, lead a high performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours : Monday to Friday 9am till 530pm Salary : £65,000 - £70,000 per annum depending on experience. What s in it for you: Head of Estates Opportunity to work for a leading global property company Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence. Chance to lead and develop a high-performing on-site team Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams Full strategic and operational governance across brand new luxury environment Job Description: Head of Estates You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services. You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client s vision for the site. The Role: Head of Estates As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Head of Estates Oversee the mobilisation of the block, coordinating site staff and third party contractors. Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery. Lead on fire life safety management with specialist contractors. Act as the primary on site contact for day to day estate queries and operational issues. Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards. Oversee contract management to ensure value for money, service quality and best in class delivery. Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels. Develop and maintain robust management systems for buildings, facilities and public realm areas. Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice. Contribute to occupier communications, ensuring clarity, consistency and quality. Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Head of Estates IOSH or NEBOSH certification (essential) Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred) Proven leadership experience within estates or facilities management. Strong understanding of hard and soft FM services. Experience in health & safety best practice and compliance management. Skilled in contractor management and PPM oversight. Excellent problem-solving abilities and a logical, proactive approach. Experience dealing directly with tenants or residents in a customer-facing capacity. Financial acumen with experience in budgeting and reporting. Knowledge of utility management and ESG considerations. Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.
Internal Job Title: Facilities Manager Business: Lucy Group Ltd Location: Oxford Job Reference No: 4451 Job Purpose: To manage the facilities and procurement activities of the Lucy Group Head Office, Lucy Real Estate offices and outlying Lucy Group Business Offices (as directed) in accordance with business goals and relevant legal requirements. Business Overview: Lucy Group is an international group that makes the built environment sustainable. Our electric businesses advance the transition to a carbon-free world with infrastructure that enables renewable energy and smart cities. Our real estate businesses support sustainable living through responsible property development and investment. Job Dimensions: This role will report into the Group Head of Health, Safety and Sustainability. The role will be entirely office based. The role will have a small team, including a front of house coordinator and an office coordinator and will work with the Executive Directors, their assistants and core group functions. The role requires the holder to communicate adeptly with key stakeholders. The role holder will be a highly motivated individual with a proactive approach, they will have proven experience in facilities and asset management in a relevant commercial environment, a working knowledge of health and safety matters, and demonstrable experience of procurement of goods and services in a HQ environment. Excellent customer service and communications skills are essential. Key Accountabilities: These will include: Plan, manage and oversee all works of all contractors, staff, and other parties to ensure the quality of delivery, that the works are within the agreed scope and value for money, and that relevant contracts are in place to meet agreed deadlines Ability to prepare an annual business plan and budget for the facilities portfolio and to undertake regular project reviews to ensure accountability for the budget as well as progress of the works and projects H&S Inductions and workspace assessments Responsible for procuring defined goods and services for the portfolio Managing refurbishments relocations or renovations as they arise in the portfolio and being available for advice to other business units on similar projects Will champion and drive through the implementation of the group purchasing policy across the core group functions Supervise multi-disciplinary teams of staff, including cleaning/maintenance and ensure the highest standard of front of house and building housekeeping is maintained throughout the HQ building Leading commercial tender and review processes, negotiating financial terms/service levels and appointment of all facilities contracts. Identifying new components and obsolescence with the suppliers Managing contract reviews and terminating arrangements Lifecycle planning of assets and facilities asset management - create a framework for how to operate, maintain, renew, and retire high-value assets Undertake regular site inspection as agreed with management, monitor the state of repair, complete inspection reports, and action any necessary works on approval of management Ensure that all contractors and staff follow agreed protocols/ procedures relating to works being carried out and approvals sought as directed Dealing with all queries expediently and professionally including arranging and attending periodic staff meetings, actioning subsequent minutes and works Develop and promote good working relationships with all office staff and other key stakeholders Use performance management techniques to monitor and demonstrate achievement of agreed service levels/ conduct and lead to improvement Identify deficiencies of work/service and report to management Implement improvements to service delivered by contractors, staff, and other parties Manage and lead change to ensure minimum disruption to core activities Prepare documents for tender for contractors and calculate and compare costs for required goods or services to achieve maximum value for money Direct, coordinate and plan essential services such as reception, security, maintenance, mail, stationery, car parking, EV charging, health & safety, archiving, cleaning, catering, telephones, waste disposal, and recycling Compiling weekly updates to the Group Head of Health, Safety and Sustainability Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences Ensure full compliance with all current and impending Health and Safety legislation, including the full implementation of annual Health and Safety Risk Assessment Reports and Fire Risk Assessments. The facilities support and front of house team also perform reception and defined office-based administration activities. These activities will be managed by the Executive Assistant to the Executive Director & Company Secretary on a matrix management basis with this role. Qualifications, Experience & Skills: Essential: Must have had management responsibility for multi-site building and facilities management of commercial buildings in previous roles, including asset management and procurement IOSH/NEBOSH qualified with knowledge of Health and Safety legislation as applied to managed commercial property At least 10 years' experience in facilities management and supplier selection, qualification, evaluation, contract and price negotiations Excellent organisational and people management skills, time management, ability to prioritise and organise own workload and able to work to deadlines Energetic and natural completer with "can do" approach Attention to detail Good working knowledge of Microsoft Office/Excel, Teams and Word Technical understanding of how a building works from a M&E point of view Ability to manage contractors and staff Ability to communicate well with key stakeholders and manage expectations appropriately Collaborative team worker who has an ability to work under matrix management principles Desirable: A training qualification from IWFM Membership of CIPS or a willingness to work towards and obtain a minimum of level 5 Advanced Diploma in Procurement and Supply certification Prince2 or Agile qualifications in project management About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. The Group is on a mission to improve people's lives with intelligent power, smart lighting and sustainable homes. Since its origins in Oxford, UK, over 200 years ago, the group has grown and diversified. Through various businesses, today we employ around 1800 people worldwide across five continents and has a turnover exceeding £400m.
Feb 23, 2026
Full time
Internal Job Title: Facilities Manager Business: Lucy Group Ltd Location: Oxford Job Reference No: 4451 Job Purpose: To manage the facilities and procurement activities of the Lucy Group Head Office, Lucy Real Estate offices and outlying Lucy Group Business Offices (as directed) in accordance with business goals and relevant legal requirements. Business Overview: Lucy Group is an international group that makes the built environment sustainable. Our electric businesses advance the transition to a carbon-free world with infrastructure that enables renewable energy and smart cities. Our real estate businesses support sustainable living through responsible property development and investment. Job Dimensions: This role will report into the Group Head of Health, Safety and Sustainability. The role will be entirely office based. The role will have a small team, including a front of house coordinator and an office coordinator and will work with the Executive Directors, their assistants and core group functions. The role requires the holder to communicate adeptly with key stakeholders. The role holder will be a highly motivated individual with a proactive approach, they will have proven experience in facilities and asset management in a relevant commercial environment, a working knowledge of health and safety matters, and demonstrable experience of procurement of goods and services in a HQ environment. Excellent customer service and communications skills are essential. Key Accountabilities: These will include: Plan, manage and oversee all works of all contractors, staff, and other parties to ensure the quality of delivery, that the works are within the agreed scope and value for money, and that relevant contracts are in place to meet agreed deadlines Ability to prepare an annual business plan and budget for the facilities portfolio and to undertake regular project reviews to ensure accountability for the budget as well as progress of the works and projects H&S Inductions and workspace assessments Responsible for procuring defined goods and services for the portfolio Managing refurbishments relocations or renovations as they arise in the portfolio and being available for advice to other business units on similar projects Will champion and drive through the implementation of the group purchasing policy across the core group functions Supervise multi-disciplinary teams of staff, including cleaning/maintenance and ensure the highest standard of front of house and building housekeeping is maintained throughout the HQ building Leading commercial tender and review processes, negotiating financial terms/service levels and appointment of all facilities contracts. Identifying new components and obsolescence with the suppliers Managing contract reviews and terminating arrangements Lifecycle planning of assets and facilities asset management - create a framework for how to operate, maintain, renew, and retire high-value assets Undertake regular site inspection as agreed with management, monitor the state of repair, complete inspection reports, and action any necessary works on approval of management Ensure that all contractors and staff follow agreed protocols/ procedures relating to works being carried out and approvals sought as directed Dealing with all queries expediently and professionally including arranging and attending periodic staff meetings, actioning subsequent minutes and works Develop and promote good working relationships with all office staff and other key stakeholders Use performance management techniques to monitor and demonstrate achievement of agreed service levels/ conduct and lead to improvement Identify deficiencies of work/service and report to management Implement improvements to service delivered by contractors, staff, and other parties Manage and lead change to ensure minimum disruption to core activities Prepare documents for tender for contractors and calculate and compare costs for required goods or services to achieve maximum value for money Direct, coordinate and plan essential services such as reception, security, maintenance, mail, stationery, car parking, EV charging, health & safety, archiving, cleaning, catering, telephones, waste disposal, and recycling Compiling weekly updates to the Group Head of Health, Safety and Sustainability Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences Ensure full compliance with all current and impending Health and Safety legislation, including the full implementation of annual Health and Safety Risk Assessment Reports and Fire Risk Assessments. The facilities support and front of house team also perform reception and defined office-based administration activities. These activities will be managed by the Executive Assistant to the Executive Director & Company Secretary on a matrix management basis with this role. Qualifications, Experience & Skills: Essential: Must have had management responsibility for multi-site building and facilities management of commercial buildings in previous roles, including asset management and procurement IOSH/NEBOSH qualified with knowledge of Health and Safety legislation as applied to managed commercial property At least 10 years' experience in facilities management and supplier selection, qualification, evaluation, contract and price negotiations Excellent organisational and people management skills, time management, ability to prioritise and organise own workload and able to work to deadlines Energetic and natural completer with "can do" approach Attention to detail Good working knowledge of Microsoft Office/Excel, Teams and Word Technical understanding of how a building works from a M&E point of view Ability to manage contractors and staff Ability to communicate well with key stakeholders and manage expectations appropriately Collaborative team worker who has an ability to work under matrix management principles Desirable: A training qualification from IWFM Membership of CIPS or a willingness to work towards and obtain a minimum of level 5 Advanced Diploma in Procurement and Supply certification Prince2 or Agile qualifications in project management About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. The Group is on a mission to improve people's lives with intelligent power, smart lighting and sustainable homes. Since its origins in Oxford, UK, over 200 years ago, the group has grown and diversified. Through various businesses, today we employ around 1800 people worldwide across five continents and has a turnover exceeding £400m.
