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1st line support
Parent Support Facilitator
Voyage Education Partnership Otley, Yorkshire
Parent Support Facilitator (Prince Henry's Grammar School) Location: Otley and surrounding areas, UK Salary: Actual salary - £9,313.06 Per Annum Contract Type: Fixed Term Education Phases: Secondary; Application Deadline: Wednesday, 7th January 2026 Interview Date: w/c 12th January 2026 Expected Working Start Date: ASAP Is a Shared Job: No About us The Otley, Pool and Bramhope Cluster provides targeted support in the Otley area for vulnerable young people and families. The cluster consists of a partnership between Prince Henry's Grammar School and 7 local primary schools. The cluster works with a range of agencies to improve access to universal services for families. Referrals for support are considered through a well established Guidance and Support group which allocates cases to a Parent Support Advisor and three mental health counsellors for young people. The cluster has had great success in improving outcomes for families by effective partnership working with all parties. The cluster is governed through a Joint Collaborative Committee which has representation from all settings and is responsible for the strategic direction of cluster services. Daily activity is led by a Cluster Development Manager (CDM) who chairs the Guidance and Support group and manages referrals. The cluster is closely aligned with the local family of schools and has identified local priorities. Job Description NJC Grade B3 Scale Point 9 Actual salary - £9,313.06 Per Annum Term Time Only, Plus 2 Additional Days Fixed Term Until 31st August 2026 Required ASAP We are looking to appoint an experienced and committed Parent Support Facilitator to work alongside the existing Parent Support Advisor. The successful candidate will work closely with Otley Children's Centre and 7 local schools in the Otley, Pool & Bramhope Cluster to engage with families by co ordinating and providing early intervention family support within a framework of integrated services. The purpose of the role is to help parents to overcome barriers to learning and participation in order to improve future outcomes. The successful candidate will have: The ability to engage constructively with adults and children to support progress towards agreed outcomes Ability to co ordinate and lead support for parents dealing with challenging behaviour at home or in the community The ability to manage a caseload, prioritise work and organise paperwork to a high standard The ability to work with multi agencies to support children, young people and families A commitment to Continuing Professional Development In return we offer: Excellent Continuing Professional Development opportunities A dedicated team supported by a collection of committed and experienced Headteachers across the cluster of schools A forward thinking cluster who are passionate about making a difference to the lives of the families in the Otley, Pool & Bramhope area Closing Date: Wednesday 7th January 2026 at noon Selection Date: w/c Monday 12th January 2026 Collaborative Learning Trust is committed to promoting and safeguarding the welfare of all children and expect all staff and volunteers to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. In line with KCSiE 2025, we will carry out an online search as part of our due diligence on shortlisted candidates. This may help identify any matters that are publicly available online, which we might want to explore with you at interview. Wellbeing perks, Employee Assistance Programme, great pension scheme, salary sacrifice schemes. Desired Criteria Please see the attached recruitment booklet. Cluster Parent Support Facilitator Booklet Dec 25.pdf
Dec 13, 2025
Full time
Parent Support Facilitator (Prince Henry's Grammar School) Location: Otley and surrounding areas, UK Salary: Actual salary - £9,313.06 Per Annum Contract Type: Fixed Term Education Phases: Secondary; Application Deadline: Wednesday, 7th January 2026 Interview Date: w/c 12th January 2026 Expected Working Start Date: ASAP Is a Shared Job: No About us The Otley, Pool and Bramhope Cluster provides targeted support in the Otley area for vulnerable young people and families. The cluster consists of a partnership between Prince Henry's Grammar School and 7 local primary schools. The cluster works with a range of agencies to improve access to universal services for families. Referrals for support are considered through a well established Guidance and Support group which allocates cases to a Parent Support Advisor and three mental health counsellors for young people. The cluster has had great success in improving outcomes for families by effective partnership working with all parties. The cluster is governed through a Joint Collaborative Committee which has representation from all settings and is responsible for the strategic direction of cluster services. Daily activity is led by a Cluster Development Manager (CDM) who chairs the Guidance and Support group and manages referrals. The cluster is closely aligned with the local family of schools and has identified local priorities. Job Description NJC Grade B3 Scale Point 9 Actual salary - £9,313.06 Per Annum Term Time Only, Plus 2 Additional Days Fixed Term Until 31st August 2026 Required ASAP We are looking to appoint an experienced and committed Parent Support Facilitator to work alongside the existing Parent Support Advisor. The successful candidate will work closely with Otley Children's Centre and 7 local schools in the Otley, Pool & Bramhope Cluster to engage with families by co ordinating and providing early intervention family support within a framework of integrated services. The purpose of the role is to help parents to overcome barriers to learning and participation in order to improve future outcomes. The successful candidate will have: The ability to engage constructively with adults and children to support progress towards agreed outcomes Ability to co ordinate and lead support for parents dealing with challenging behaviour at home or in the community The ability to manage a caseload, prioritise work and organise paperwork to a high standard The ability to work with multi agencies to support children, young people and families A commitment to Continuing Professional Development In return we offer: Excellent Continuing Professional Development opportunities A dedicated team supported by a collection of committed and experienced Headteachers across the cluster of schools A forward thinking cluster who are passionate about making a difference to the lives of the families in the Otley, Pool & Bramhope area Closing Date: Wednesday 7th January 2026 at noon Selection Date: w/c Monday 12th January 2026 Collaborative Learning Trust is committed to promoting and safeguarding the welfare of all children and expect all staff and volunteers to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. In line with KCSiE 2025, we will carry out an online search as part of our due diligence on shortlisted candidates. This may help identify any matters that are publicly available online, which we might want to explore with you at interview. Wellbeing perks, Employee Assistance Programme, great pension scheme, salary sacrifice schemes. Desired Criteria Please see the attached recruitment booklet. Cluster Parent Support Facilitator Booklet Dec 25.pdf
Henderson Scott
3rd Line Support Engineer
Henderson Scott Blackburn, Lancashire
We're working with a leading technology solutions business experiencing rapid expansion, and they're looking for a skilled 3rd Line Engineer to join their collaborative, close-knit technical team. Key Responsibilities Act as a senior escalation point for 1st and 2nd line support tickets Provide advanced troubleshooting, maintenance, and system upgrades Deliver on-site and remote technical support, ens click apply for full job details
Dec 13, 2025
Full time
We're working with a leading technology solutions business experiencing rapid expansion, and they're looking for a skilled 3rd Line Engineer to join their collaborative, close-knit technical team. Key Responsibilities Act as a senior escalation point for 1st and 2nd line support tickets Provide advanced troubleshooting, maintenance, and system upgrades Deliver on-site and remote technical support, ens click apply for full job details
1st / 2nd Line Support - Mac / Windows
Oscar Associates (UK) Limited Hull, Yorkshire
1st / 2nd Line Support - Apple macOS/ Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will be the first point of contact for day-to-day technical issues, troubleshooting, and providing guidance to help our team stay productive click apply for full job details
Dec 13, 2025
Full time
1st / 2nd Line Support - Apple macOS/ Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will be the first point of contact for day-to-day technical issues, troubleshooting, and providing guidance to help our team stay productive click apply for full job details
Robert Half
1st line Support
Robert Half Harrogate, Yorkshire
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate Employment Type: Contract Salary: £12.5 Per Hour Working Pattern: 5 days on site full time ? About the Role My Client is looking for a proactive and customer-focused IT Support Engineer to join their team click apply for full job details
Dec 13, 2025
Contractor
Urgent Contractor Needed: 1st/2nd Line IT Support Engineer Location: Harrogate Employment Type: Contract Salary: £12.5 Per Hour Working Pattern: 5 days on site full time ? About the Role My Client is looking for a proactive and customer-focused IT Support Engineer to join their team click apply for full job details
1st/2nd Line IT Support Engineer (6 month fixed-term)
JLA Resourcing Ltd Henfield, Sussex
Job Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000-£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly click apply for full job details
Dec 13, 2025
Full time
Job Title: 1st Line / 2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000-£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line / 2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly click apply for full job details
Acuity Care Group Limited
Technology Delivery Analyst
Acuity Care Group Limited Nottingham, Nottinghamshire
Technology Delivery Analyst Location: Nottingham Head Office (on-site role) Are you the person people turn to when their tech stops working whether at work or at home? While previous experience isnt essential , candidates with 1st Line Support (or similar) exposure will be well suited to this role click apply for full job details
Dec 13, 2025
Full time
Technology Delivery Analyst Location: Nottingham Head Office (on-site role) Are you the person people turn to when their tech stops working whether at work or at home? While previous experience isnt essential , candidates with 1st Line Support (or similar) exposure will be well suited to this role click apply for full job details
Contracts Interim Projects Sales Manager Consultant
BluZinc City, London
Contracts Interim Projects Sales Manager Consultant London, United Kingdom Posted on 03/17/2025 Salary & Package Market rates + excellent bonus + commission Date Opened 03/17/2025 Job Type Permanent Skills Required Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant remote based Recruitment Manager or Director to manage hands on the candidate / talent acquisition and 2-3 recruitment consultants, Attached to London, for our boutique talent acquisition and selection consultancy, which is growing based on exceptional performance results; in response to client and candidate demand and high activity from our CEO. Most our client clients have awesome digital marketing, eCommerce, operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Many, Durban, London and other cities. Client contacts are always the owners/c-level, of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: An understanding of Digital Marketing, Socila Paid Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Always learning or open to coaching If you are an experienced new business with company contacts in Marketing, eCommerce, or Operations in funded start-upsor small and medium size growing companies you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for us bringing clients Minimum 3 years in at least one company, and no upper limit (this might suit someone from an executive recruitment search and selection firm or someone who was formerly a recruitment consultant but only wants to resource candidates without any client management) Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months (eg 6-12 months) on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self-employed / 1099 consultants/ freelance) with meet ups High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills An excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK late morning and through the afternoon and some early evenings due to many USA clients, conducting Zoom interviews with potential candidates for our clients so if your prefer to start around 10am or 11am onward that might be a good fit and we rarely work beyond 6/7pm unless occasionally needed. If you focus on the UK or EMEA market the times will adjust appropriately and you manage your own time outside of core hours 2.1 or 1st Class Honours Degree or Higher Excellent communication skills in all mediums and formats, including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards including earn in stock incentives and potentially company ownership. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
Dec 13, 2025
Full time
Contracts Interim Projects Sales Manager Consultant London, United Kingdom Posted on 03/17/2025 Salary & Package Market rates + excellent bonus + commission Date Opened 03/17/2025 Job Type Permanent Skills Required Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant remote based Recruitment Manager or Director to manage hands on the candidate / talent acquisition and 2-3 recruitment consultants, Attached to London, for our boutique talent acquisition and selection consultancy, which is growing based on exceptional performance results; in response to client and candidate demand and high activity from our CEO. Most our client clients have awesome digital marketing, eCommerce, operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Many, Durban, London and other cities. Client contacts are always the owners/c-level, of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: An understanding of Digital Marketing, Socila Paid Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Always learning or open to coaching If you are an experienced new business with company contacts in Marketing, eCommerce, or Operations in funded start-upsor small and medium size growing companies you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for us bringing clients Minimum 3 years in at least one company, and no upper limit (this might suit someone from an executive recruitment search and selection firm or someone who was formerly a recruitment consultant but only wants to resource candidates without any client management) Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months (eg 6-12 months) on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self-employed / 1099 consultants/ freelance) with meet ups High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills An excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK late morning and through the afternoon and some early evenings due to many USA clients, conducting Zoom interviews with potential candidates for our clients so if your prefer to start around 10am or 11am onward that might be a good fit and we rarely work beyond 6/7pm unless occasionally needed. If you focus on the UK or EMEA market the times will adjust appropriately and you manage your own time outside of core hours 2.1 or 1st Class Honours Degree or Higher Excellent communication skills in all mediums and formats, including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards including earn in stock incentives and potentially company ownership. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future.For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!
Advanced Clinical Practitioner
FCMS (NW) LTD Rossendale, Lancashire
Job summary Post:Advanced Clinical Practitioner - Prescriber Pay:£28.48 - £31.73 per hour depending on experience PLUS, a Golden Hello of £2.5k paid in two instalments over 6 months (pro rata this applies to EXTERNAL APPLICANTS ONLY) Hours:To be discussed with the candidate. Accountable to:Head of Service Reports to:Lancashire Clinical Managers Closing date:1st February 2026 Base:The post will be based at Rossendale Minor Injuries Unit (RMIU). The RMIU aims to deliver services between 8am 8pm 7 days a week, 365 days per year. Evening and weekend work will be required as part of this post. About:Come and join our lively and vibrant team! We are a high-performance team with complimentary talents and skills, who consistently show high levels of innovation, focusing on the best quality of care for our patients. We pride ourselves on an open and honest culture and show dedication towards peer support, maximizing individual strength and personality, valuing new ideas to help strengthen and celebrate what a great service we offer!Come and be a part of our amazing team! Main duties of the job It will be the responsibility of the post holder to, exercise clinical expertise, levels of judgment, discretion and decision making in clinical care, as demonstrated under agreed parameters. Provide a high standard of care for patients presenting with undifferentiated and undiagnosed minor injury needs. There are development opportunities with training and mentorship in order to extend clinical competencies (illness or injury) for the right candidate. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Job description The post holder will: Work with and champion the unit in conjunction with Senior Managerial colleagues Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met, and looking for improvement over and above the set commissioned targets Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs Practice autonomously, as an independent practitioner, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury and illness within agreed parameters Provide advanced clinical skills and advice demonstrating a sound understanding of the issues related to identification, assessment, diagnosis, treatment and management of a client group whilst working autonomously Identify the need for and initiate and interpret relevant diagnostic investigations and results To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis Be able to independently undertake telephone triage weekends the RMIU clinicians are required to partake in the CAS (Clinical Assessment Service) telephone triage. Training will be provided To work within the parameters of current nurse prescribing legislation Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise Act in accordance with the NMC Code of Professional Conduct or other relevant professional body Provide professional and clinical advice within the multi-disciplinary team Knowledge, skills and experience required: Relevant professional qualification Experience of working independently as an unsupervised practitioner in the primary or urgent care setting. Experienced in undertaking telephone triage and remote prescribing Teaching and mentorship Up to date CPD Portfolio Demonstrate the ability to work in highly demanding environment. Maintained development of clinical leadership skills Evidence of diplomacy and negotiation skills Able to demonstrate imaginative and effective use of resources Able to articulate personal development needs Implementation of audit/research recommendations and demonstrates ability and knowledge on how to undertake audit and feedback to clinicians Excellent communication and leadership skills Evidence of significant involvement in change Competent in use of IT packages such as Microsoft Word and PowerPoint Knowledge of current clinical and professional issues Awareness of impact of evidence-based practice within unscheduled care Ability to work collaboratively with an appropriate range of multi-agency and inter-professional resources, maintaining and evaluating links to manage risk across organisation and setting Ability to identify risk assessment and act accordingly Key results areas: Clinical The post holder will: Assess, treat, and advise patients presenting with health care needs. Provide supervision of the clinical team, assisting and developing their team and individuals When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required. Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations. Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care. Develop and maintain clinical/nursing policies, procedures, and protocols. Ensure any patient information is up-to-date and produced in appropriate formats Professional The post holder will: Role model standards of care and behaviour through clinical practice. Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes Maintain professional registration and practice through CPD Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body Prescribe medication in accordance with competency, professional guidelines and NICE / CKS guidelines. Maintain NMP competency and regularly review prescribing practice through CPD and reflective practice. Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body Allocate, coordinate, monitor and assess own workload within an accepted time frame Ensure appropriate use of resources to meet service needs Recognise and act as an advocate for patients, carers, service, and the organisation Carry out annual review of best practice/national standards and implement recommended changes Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction) Maintain a sound knowledge of NHS policy and NICE guidance in relation to scheduled and unscheduled care Education and training The post holder will: Identify own development needs in line with service requirements within a personal development plan Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways Ensure personal, peer support and clinical supervision needs are met Contribute to clinical governance outcomes Understand and apply professional and national guidelines on confidentiality Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback Assist in the implementation of training and development in your locality Research and development The post holder will: . click apply for full job details
Dec 13, 2025
Full time
Job summary Post:Advanced Clinical Practitioner - Prescriber Pay:£28.48 - £31.73 per hour depending on experience PLUS, a Golden Hello of £2.5k paid in two instalments over 6 months (pro rata this applies to EXTERNAL APPLICANTS ONLY) Hours:To be discussed with the candidate. Accountable to:Head of Service Reports to:Lancashire Clinical Managers Closing date:1st February 2026 Base:The post will be based at Rossendale Minor Injuries Unit (RMIU). The RMIU aims to deliver services between 8am 8pm 7 days a week, 365 days per year. Evening and weekend work will be required as part of this post. About:Come and join our lively and vibrant team! We are a high-performance team with complimentary talents and skills, who consistently show high levels of innovation, focusing on the best quality of care for our patients. We pride ourselves on an open and honest culture and show dedication towards peer support, maximizing individual strength and personality, valuing new ideas to help strengthen and celebrate what a great service we offer!Come and be a part of our amazing team! Main duties of the job It will be the responsibility of the post holder to, exercise clinical expertise, levels of judgment, discretion and decision making in clinical care, as demonstrated under agreed parameters. Provide a high standard of care for patients presenting with undifferentiated and undiagnosed minor injury needs. There are development opportunities with training and mentorship in order to extend clinical competencies (illness or injury) for the right candidate. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Job description The post holder will: Work with and champion the unit in conjunction with Senior Managerial colleagues Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met, and looking for improvement over and above the set commissioned targets Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs Practice autonomously, as an independent practitioner, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury and illness within agreed parameters Provide advanced clinical skills and advice demonstrating a sound understanding of the issues related to identification, assessment, diagnosis, treatment and management of a client group whilst working autonomously Identify the need for and initiate and interpret relevant diagnostic investigations and results To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis Be able to independently undertake telephone triage weekends the RMIU clinicians are required to partake in the CAS (Clinical Assessment Service) telephone triage. Training will be provided To work within the parameters of current nurse prescribing legislation Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise Act in accordance with the NMC Code of Professional Conduct or other relevant professional body Provide professional and clinical advice within the multi-disciplinary team Knowledge, skills and experience required: Relevant professional qualification Experience of working independently as an unsupervised practitioner in the primary or urgent care setting. Experienced in undertaking telephone triage and remote prescribing Teaching and mentorship Up to date CPD Portfolio Demonstrate the ability to work in highly demanding environment. Maintained development of clinical leadership skills Evidence of diplomacy and negotiation skills Able to demonstrate imaginative and effective use of resources Able to articulate personal development needs Implementation of audit/research recommendations and demonstrates ability and knowledge on how to undertake audit and feedback to clinicians Excellent communication and leadership skills Evidence of significant involvement in change Competent in use of IT packages such as Microsoft Word and PowerPoint Knowledge of current clinical and professional issues Awareness of impact of evidence-based practice within unscheduled care Ability to work collaboratively with an appropriate range of multi-agency and inter-professional resources, maintaining and evaluating links to manage risk across organisation and setting Ability to identify risk assessment and act accordingly Key results areas: Clinical The post holder will: Assess, treat, and advise patients presenting with health care needs. Provide supervision of the clinical team, assisting and developing their team and individuals When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required. Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations. Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care. Develop and maintain clinical/nursing policies, procedures, and protocols. Ensure any patient information is up-to-date and produced in appropriate formats Professional The post holder will: Role model standards of care and behaviour through clinical practice. Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes Maintain professional registration and practice through CPD Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body Prescribe medication in accordance with competency, professional guidelines and NICE / CKS guidelines. Maintain NMP competency and regularly review prescribing practice through CPD and reflective practice. Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body Allocate, coordinate, monitor and assess own workload within an accepted time frame Ensure appropriate use of resources to meet service needs Recognise and act as an advocate for patients, carers, service, and the organisation Carry out annual review of best practice/national standards and implement recommended changes Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction) Maintain a sound knowledge of NHS policy and NICE guidance in relation to scheduled and unscheduled care Education and training The post holder will: Identify own development needs in line with service requirements within a personal development plan Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways Ensure personal, peer support and clinical supervision needs are met Contribute to clinical governance outcomes Understand and apply professional and national guidelines on confidentiality Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback Assist in the implementation of training and development in your locality Research and development The post holder will: . click apply for full job details
Senior Ecommerce Executive
CurrentBody Alderley Edge, Cheshire
About Us: We are The Beauty Tech Group. Driven by a mission to bring cutting-edge beauty technology into homes across the globe, CurrentBody evolved into The Beauty Tech Group. We were built to lead, not follow-pioneering the future of beauty tech through innovation, expertise and transparency. From revolutionary at home devices to transformative skincare solutions, our portfolio of brands-CurrentBody Skin, ZIIP Beauty, Tria Laser and CurrentBody Skin: The Clinic- is changing the way the world approaches skincare. At The Beauty Tech Group, we're not just creating products; we're building the future of beauty. About the Team: Our eCommerce trading team is the driving force behind our online success. Combining our expertise to create a seamless and enjoyable online shopping experience, offering innovative beauty products that cater to our customers' needs and desires. About the Role: In this role, you will support the Senior Ecommerce Manager for English Language Territories (UK, US, CA, IE & AUS) across a wide range of online trading activities. Your responsibilities will include managing product uploads, creating and maintaining website content, supporting day-to-day site operations, and conducting data analysis to inform trading decisions. You will gain exposure to key digital marketing channels, including SEO, PPC, CRM, and social media, while assisting in initiatives that drive growth across our TBTG online businesses. In addition, you will play a key role in coordinating and delivering ecommerce projects, working closely with the development team and other departments on website enhancements, new features, and technical integrations. Assist in managing product inventory and ensuring accurate product information on the website. Analyse website performance, customer behaviour, and sales trends to identify actionable optimisation opportunities. Create and update website content and CRM campaigns to enhance user experience and drive sales. Conduct market research and analysis to identify potential growth opportunities. Assist in implementing and optimising digital marketing campaigns. Support the Ecommerce Trading Manager in day-to-day operational tasks. Collaborate with cross functional teams to ensure smooth operations and achieve business objectives. Monitor and report on key performance indicators (KPIs) to track the success of trading activities. Troubleshoot operational issues (orders, payments, inventory sync, fulfilment) and collaborate with relevant teams to resolve them quickly. Act as a bridge between the ecommerce team and the development team, ensuring clear requirements, smooth communication, and timely execution of tasks. Candidate Requirements: At least 2+ years of prior experience working in Ecommerce. Strong understanding of e commerce platforms and online customer journeys (Shopify Plus experience desirable). Demonstrated ability to interpret data and translate insights into trading actions. Hands on experience with analytics tools (Google Analytics, Data Studio, etc.). Basic understanding of SEO, PPC, and social media. Ability to take ownership of tasks and work independently with minimal supervision. Excellent attention to detail. Strong ability to prioritise tasks and work in a fast paced environment. Experience working with cross functional teams including marketing, operations, and creative. Proficient in Microsoft Office, especially Excel. Some of our Benefits: 25 days holiday plus bank holidays Auto Enrolment Pension Scheme Staff discount across our brands (CurrentBody, ZIIP & Tria) Perks at Work - discounts across partner brands Hybrid working - home working on Wednesdays Free On site parking Supported Studies Employee Assistance Program Scheme Regular Social Events On site subsidised gym (Alderley Park HQ) Cycle to Work Scheme Electric Vehicle Scheme Subsidised Travel from Manchester via Zeelo App What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails. We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share you CV with the hiring manager to review. Our interview process is tailored to each role but typically you can expect a two stage interview process; 1st stage - An informal 30 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one hour interview where you can expect competency questions. In most cases this is held in person. As an inclusive employer please do let us know if you require any reasonable adjustments. Equal Opportunities At The Beauty Tech Group, we are committed to creating a diverse and inclusive environment, where all our employees have equal access to opportunities. We strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age.
Dec 13, 2025
Full time
About Us: We are The Beauty Tech Group. Driven by a mission to bring cutting-edge beauty technology into homes across the globe, CurrentBody evolved into The Beauty Tech Group. We were built to lead, not follow-pioneering the future of beauty tech through innovation, expertise and transparency. From revolutionary at home devices to transformative skincare solutions, our portfolio of brands-CurrentBody Skin, ZIIP Beauty, Tria Laser and CurrentBody Skin: The Clinic- is changing the way the world approaches skincare. At The Beauty Tech Group, we're not just creating products; we're building the future of beauty. About the Team: Our eCommerce trading team is the driving force behind our online success. Combining our expertise to create a seamless and enjoyable online shopping experience, offering innovative beauty products that cater to our customers' needs and desires. About the Role: In this role, you will support the Senior Ecommerce Manager for English Language Territories (UK, US, CA, IE & AUS) across a wide range of online trading activities. Your responsibilities will include managing product uploads, creating and maintaining website content, supporting day-to-day site operations, and conducting data analysis to inform trading decisions. You will gain exposure to key digital marketing channels, including SEO, PPC, CRM, and social media, while assisting in initiatives that drive growth across our TBTG online businesses. In addition, you will play a key role in coordinating and delivering ecommerce projects, working closely with the development team and other departments on website enhancements, new features, and technical integrations. Assist in managing product inventory and ensuring accurate product information on the website. Analyse website performance, customer behaviour, and sales trends to identify actionable optimisation opportunities. Create and update website content and CRM campaigns to enhance user experience and drive sales. Conduct market research and analysis to identify potential growth opportunities. Assist in implementing and optimising digital marketing campaigns. Support the Ecommerce Trading Manager in day-to-day operational tasks. Collaborate with cross functional teams to ensure smooth operations and achieve business objectives. Monitor and report on key performance indicators (KPIs) to track the success of trading activities. Troubleshoot operational issues (orders, payments, inventory sync, fulfilment) and collaborate with relevant teams to resolve them quickly. Act as a bridge between the ecommerce team and the development team, ensuring clear requirements, smooth communication, and timely execution of tasks. Candidate Requirements: At least 2+ years of prior experience working in Ecommerce. Strong understanding of e commerce platforms and online customer journeys (Shopify Plus experience desirable). Demonstrated ability to interpret data and translate insights into trading actions. Hands on experience with analytics tools (Google Analytics, Data Studio, etc.). Basic understanding of SEO, PPC, and social media. Ability to take ownership of tasks and work independently with minimal supervision. Excellent attention to detail. Strong ability to prioritise tasks and work in a fast paced environment. Experience working with cross functional teams including marketing, operations, and creative. Proficient in Microsoft Office, especially Excel. Some of our Benefits: 25 days holiday plus bank holidays Auto Enrolment Pension Scheme Staff discount across our brands (CurrentBody, ZIIP & Tria) Perks at Work - discounts across partner brands Hybrid working - home working on Wednesdays Free On site parking Supported Studies Employee Assistance Program Scheme Regular Social Events On site subsidised gym (Alderley Park HQ) Cycle to Work Scheme Electric Vehicle Scheme Subsidised Travel from Manchester via Zeelo App What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails. We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share you CV with the hiring manager to review. Our interview process is tailored to each role but typically you can expect a two stage interview process; 1st stage - An informal 30 minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one hour interview where you can expect competency questions. In most cases this is held in person. As an inclusive employer please do let us know if you require any reasonable adjustments. Equal Opportunities At The Beauty Tech Group, we are committed to creating a diverse and inclusive environment, where all our employees have equal access to opportunities. We strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age.
Assistant Head of Science for KS3
Ladybridge High School Alnwick, Northumberland
Ladybridge High School is a warm, friendly and successful school with a clear mission and agreed beliefs that are shared across the school community. We are focused on achieving strong academic outcomes through a rounded education that prepares our learners for life. We are committed to our 'Trivium' approach to education, which is summarised on our website here . The wonderfully diverse population of learners, the emphasis on professional learning for staff and the friendly atmosphere make Ladybridge an interesting and enjoyable place to work. We aspire to be an 'evidence-informed' school where teachers are encouraged to read, research, collaborate and take calculated risks in the classroom. Teaching staff at Ladybridge typically have a minimum of 20% Planning Preparation and Assessment (PPA) time, significantly above the national expectation of 10%. All teaching staff have a 'flexi afternoon' each fortnight, where they are free to leave the school site at the start of lunchtime. We do not expect teachers to work on their flexi afternoons. The vast majority of our associate staff also have varying degrees of flexible working. This ensures that our staff have the time to carry out their role to the highest possible standard, whilst having a genuine work-life balance. The Science department is a highly respected and ambitious department with an excellent track record and reputation among learners. As a team, we have consistently delivered strong academic outcomes by offering a curriculum that has a rich foundation in scientific thinking and problem-solving, hands on learning experiences that connect science to real-world situations and a collaborative, supportive team culture where staff are valued and encouraged to develop professionally. We are always open to new ideas and improving our approach. This role would suit someone who is looking to balance high academic expectations with a desire to foster a love of Science. Working in close partnership with the Head of Department for Science, the post holder is required to share all aspects of the leadership and management of the department and to support in providing strategic and highly effective leadership in the teaching of the curriculum. This post is suitable for teachers with leadership /TLR experience. The application process: Interested colleagues should complete an application form, and submit, with a letter of application to outline how your experiences to date align with a trivium philosophy of education. Deadline for applications: Tuesday 22nd April 2025 at 8.00am Interview Date: Monday 28th April 2025 This is a unique opportunity to transform young people's lives, and to develop professionally, in a distinctive and rapidly improving school. Please send completed applications to Miss M Johns, HR & Cover Manager at Ladybridge High School via email to Ladybridge High School is committed to safer recruitment practice and pre employment checks will be undertaken before any appointment is confirmed. This post is subject to enhanced clearance from the Disclosure and Barring Service. The school is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. Key Information Job Type: Required for 1st September 2025
Dec 13, 2025
Full time
Ladybridge High School is a warm, friendly and successful school with a clear mission and agreed beliefs that are shared across the school community. We are focused on achieving strong academic outcomes through a rounded education that prepares our learners for life. We are committed to our 'Trivium' approach to education, which is summarised on our website here . The wonderfully diverse population of learners, the emphasis on professional learning for staff and the friendly atmosphere make Ladybridge an interesting and enjoyable place to work. We aspire to be an 'evidence-informed' school where teachers are encouraged to read, research, collaborate and take calculated risks in the classroom. Teaching staff at Ladybridge typically have a minimum of 20% Planning Preparation and Assessment (PPA) time, significantly above the national expectation of 10%. All teaching staff have a 'flexi afternoon' each fortnight, where they are free to leave the school site at the start of lunchtime. We do not expect teachers to work on their flexi afternoons. The vast majority of our associate staff also have varying degrees of flexible working. This ensures that our staff have the time to carry out their role to the highest possible standard, whilst having a genuine work-life balance. The Science department is a highly respected and ambitious department with an excellent track record and reputation among learners. As a team, we have consistently delivered strong academic outcomes by offering a curriculum that has a rich foundation in scientific thinking and problem-solving, hands on learning experiences that connect science to real-world situations and a collaborative, supportive team culture where staff are valued and encouraged to develop professionally. We are always open to new ideas and improving our approach. This role would suit someone who is looking to balance high academic expectations with a desire to foster a love of Science. Working in close partnership with the Head of Department for Science, the post holder is required to share all aspects of the leadership and management of the department and to support in providing strategic and highly effective leadership in the teaching of the curriculum. This post is suitable for teachers with leadership /TLR experience. The application process: Interested colleagues should complete an application form, and submit, with a letter of application to outline how your experiences to date align with a trivium philosophy of education. Deadline for applications: Tuesday 22nd April 2025 at 8.00am Interview Date: Monday 28th April 2025 This is a unique opportunity to transform young people's lives, and to develop professionally, in a distinctive and rapidly improving school. Please send completed applications to Miss M Johns, HR & Cover Manager at Ladybridge High School via email to Ladybridge High School is committed to safer recruitment practice and pre employment checks will be undertaken before any appointment is confirmed. This post is subject to enhanced clearance from the Disclosure and Barring Service. The school is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. Key Information Job Type: Required for 1st September 2025
GXO Logistics
Accounting Assistant - Recharges
GXO Logistics
Company description: GXO Logistics Supply Chain Inc. Job description: Are you looking for your next finance challenge? Do you pride yourself on your ability to get all the work done accurately, week after week? Would you like the opportunity to work in a fast-moving customer focused environment? Here at GXO Logistics, were recruiting for an Accounting Assistant (Recharges) to join our central finance team in Chippenham for an FTC until 31st May 2026. This is a full-time, FTC working Monday Friday, 08:00 to 16:00 or 09:00 to 17:00. The role is hybrid, with a requirement to be onsite Tuesday and Wednesday each week. Pay, benefits and more: Were looking to offer a salary of up to£28,000.00 per annum, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. What youll do on a typical day: Supporting creation of / updating process documentation Cleanse of non-recharge activities working with other internal teams to see where the task can be most efficiently completed Enable transition planning for clearer ownership and accountability of tasks Enhance internal customer engagement and issue resolution What you need to succeed at GXO: Experience of working in an office environment Experience of working under pressure, prioritising, and managing competing deadlines Demonstrating teamwork and togetherness to achieve goals Ability to identify process improvements that deliver quality/efficiency benefits Ability to demonstrate strong excel skills We engineer faster, smarter, leaner supply chains. JBRP1_UKTJ
Dec 13, 2025
Full time
Company description: GXO Logistics Supply Chain Inc. Job description: Are you looking for your next finance challenge? Do you pride yourself on your ability to get all the work done accurately, week after week? Would you like the opportunity to work in a fast-moving customer focused environment? Here at GXO Logistics, were recruiting for an Accounting Assistant (Recharges) to join our central finance team in Chippenham for an FTC until 31st May 2026. This is a full-time, FTC working Monday Friday, 08:00 to 16:00 or 09:00 to 17:00. The role is hybrid, with a requirement to be onsite Tuesday and Wednesday each week. Pay, benefits and more: Were looking to offer a salary of up to£28,000.00 per annum, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more. What youll do on a typical day: Supporting creation of / updating process documentation Cleanse of non-recharge activities working with other internal teams to see where the task can be most efficiently completed Enable transition planning for clearer ownership and accountability of tasks Enhance internal customer engagement and issue resolution What you need to succeed at GXO: Experience of working in an office environment Experience of working under pressure, prioritising, and managing competing deadlines Demonstrating teamwork and togetherness to achieve goals Ability to identify process improvements that deliver quality/efficiency benefits Ability to demonstrate strong excel skills We engineer faster, smarter, leaner supply chains. JBRP1_UKTJ
Immigration Team Lead
Borderless
About Borderless About Borderless We believe in a world where borders are no longer barriers. Since launching in 2023, we've helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support. Backed by Entrepreneur First and Backed.VC, we're scaling fast. Role: Immigration Team Lead As Immigration Team Lead, you'll be responsible for managing and scaling our Immigration function end-to-end. You'll lead a team of 10 immigration professionals, ensuring we deliver consistently excellent, compliant, and efficient outcomes across Sponsor License applications, Certificate of Sponsorship requests and visa applications. This is a hands on leadership role where you'll blend people management with operational ownership and quality oversight. You'll work closely with Business Operations, Customer Success, Customer Support, and Product to consistently hit SLAs and approval rate targets, continuously improve workflows, and deliver an excellent customer experience. This role reports to the Director of Operations. What You'll Be Doing Team leadership & performance Lead, coach, and develop the Immigration team, building a high performance, high accountability culture Set clear goals, expectations, and career development plans for team members Run team rituals (standups, case reviews, QA sessions, retros) and manage performance through regular 1:1s and feedback Own hiring, onboarding, training, and capability building as the team scales Delivery, quality, and compliance Own casework delivery standards across the team: accuracy, completeness, and timeliness of submissions Implement and maintain QA processes (peer review, checklists, audits, root cause analysis) Track and improve key metrics such as: SLA adherence Approvals vs. rejections Immigration Support CSAT Act as an escalation point for complex, urgent, or high risk cases and customer issues Operational ownership Manage resourcing across workstreams (allocation, prioritisation, workload balancing) Identify bottlenecks and drive practical improvements to workflows and tooling Maintain accurate case tracking and reporting via internal systems Ensure SOPs, templates, playbooks, and training materials stay current and usable Cross functional collaboration Partner with Customer Success, Business Operations, Customer Support, and Product to keep customer journeys seamless and compliant Work with Product/Engineering to improve automation and reduce manual casework burden Build feedback loops from casework into platform improvements, policy updates, and customer communications You Should Apply If 8+ years' experience as an Immigration Advisor, ideally working with Skilled Worker visas 4+ years' experience managing teams of advisors, lawyers or paralegals in the Immigration sector Qualified L1 IAA (or equivalent) as a minimum Experience working in fast paced startup environments Strong operational skills: metrics tracking, workflow design, capacity planning Comfort with modern tooling and systems (case management platforms, Intercom style comms, G Suite/Sheets) You have strong attention to detail and can lead others to maintain consistently high standards You can prioritise competing demands without sacrificing quality You communicate complex topics clearly-especially during escalations You spot inefficiencies and turn them into better processes, not just observations Interview Process 30 min screening call with Talent 45 min interview with Director of Operations 45 min interview with Senior Immigration Advisor Final interview with the Senior Leadership Team Benefits 3 days in office, 2 days remote Monthly company in office lunches Monthly company team events Annual offsite (our last one was in Palma!) Holidays & Remote Work 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays 1 week work from anywhere policy Growth & Development £500 annual Learning & Development budget 6 month performance reviews and promotion opportunities Equipment & Other Perks ️ Laptop, peripherals - whatever you need to work effectively Cycle To Work scheme Employer contributions via Smart Pension Access to Spill (mental health support) Gym in Shoreditch Exchange ️ Onsite Barista
Dec 13, 2025
Full time
About Borderless About Borderless We believe in a world where borders are no longer barriers. Since launching in 2023, we've helped 400+ UK businesses and thousands of individuals across healthcare, construction, finance, and more. Our digital platform streamlines the UK sponsorship process using automation and expert support. Backed by Entrepreneur First and Backed.VC, we're scaling fast. Role: Immigration Team Lead As Immigration Team Lead, you'll be responsible for managing and scaling our Immigration function end-to-end. You'll lead a team of 10 immigration professionals, ensuring we deliver consistently excellent, compliant, and efficient outcomes across Sponsor License applications, Certificate of Sponsorship requests and visa applications. This is a hands on leadership role where you'll blend people management with operational ownership and quality oversight. You'll work closely with Business Operations, Customer Success, Customer Support, and Product to consistently hit SLAs and approval rate targets, continuously improve workflows, and deliver an excellent customer experience. This role reports to the Director of Operations. What You'll Be Doing Team leadership & performance Lead, coach, and develop the Immigration team, building a high performance, high accountability culture Set clear goals, expectations, and career development plans for team members Run team rituals (standups, case reviews, QA sessions, retros) and manage performance through regular 1:1s and feedback Own hiring, onboarding, training, and capability building as the team scales Delivery, quality, and compliance Own casework delivery standards across the team: accuracy, completeness, and timeliness of submissions Implement and maintain QA processes (peer review, checklists, audits, root cause analysis) Track and improve key metrics such as: SLA adherence Approvals vs. rejections Immigration Support CSAT Act as an escalation point for complex, urgent, or high risk cases and customer issues Operational ownership Manage resourcing across workstreams (allocation, prioritisation, workload balancing) Identify bottlenecks and drive practical improvements to workflows and tooling Maintain accurate case tracking and reporting via internal systems Ensure SOPs, templates, playbooks, and training materials stay current and usable Cross functional collaboration Partner with Customer Success, Business Operations, Customer Support, and Product to keep customer journeys seamless and compliant Work with Product/Engineering to improve automation and reduce manual casework burden Build feedback loops from casework into platform improvements, policy updates, and customer communications You Should Apply If 8+ years' experience as an Immigration Advisor, ideally working with Skilled Worker visas 4+ years' experience managing teams of advisors, lawyers or paralegals in the Immigration sector Qualified L1 IAA (or equivalent) as a minimum Experience working in fast paced startup environments Strong operational skills: metrics tracking, workflow design, capacity planning Comfort with modern tooling and systems (case management platforms, Intercom style comms, G Suite/Sheets) You have strong attention to detail and can lead others to maintain consistently high standards You can prioritise competing demands without sacrificing quality You communicate complex topics clearly-especially during escalations You spot inefficiencies and turn them into better processes, not just observations Interview Process 30 min screening call with Talent 45 min interview with Director of Operations 45 min interview with Senior Immigration Advisor Final interview with the Senior Leadership Team Benefits 3 days in office, 2 days remote Monthly company in office lunches Monthly company team events Annual offsite (our last one was in Palma!) Holidays & Remote Work 25 days holiday each year + 3 days between 25th December and 31st January plus bank holidays 1 week work from anywhere policy Growth & Development £500 annual Learning & Development budget 6 month performance reviews and promotion opportunities Equipment & Other Perks ️ Laptop, peripherals - whatever you need to work effectively Cycle To Work scheme Employer contributions via Smart Pension Access to Spill (mental health support) Gym in Shoreditch Exchange ️ Onsite Barista
1st Line IT Support Engineer - Grow in Networking & Helpdesk
McNally Recruitment Ltd Cove Bay, Aberdeen
A recruitment agency in Aberdeen is seeking a Network (Systems) Engineer to join an established team. The successful candidate will manage support requests, troubleshoot technical issues, and contribute to documentation while maintaining excellent customer communication. Ideal applicants will have at least one year of relevant experience and a passion for learning new technologies. A driving licence is preferred.
Dec 13, 2025
Full time
A recruitment agency in Aberdeen is seeking a Network (Systems) Engineer to join an established team. The successful candidate will manage support requests, troubleshoot technical issues, and contribute to documentation while maintaining excellent customer communication. Ideal applicants will have at least one year of relevant experience and a passion for learning new technologies. A driving licence is preferred.
Senior Planner
Morgan Sindall Group Plc Ashton-in-makerfield, Lancashire
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for a motivated and ambitious Senior Planner to join our team on the Transport for Greater Manchester (TFGM) framework, supporting the delivery of a range of exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. Role Responsibilities Collaborate with clients, designers, subcontractors, suppliers, and stakeholders. Manage the delivery of programmes in line with the MSI Planning Standards. Coordination of all information and production of the programme updates and associated programme narrative. Change, Risk and Opportunity Management Clearly communicate the programme strategy. Support and mentor the wider planning team. Review drawings and produce material take-offs to calculate activity durations. Review sub-contractor programmes and integrate with our own programme. Ensure the programme is produced on time by understanding the planning process to meet challenging deadlines, understanding the interface and reliance between elements/disciplines, and developing and monitoring integrated design, procurement, construction, and commissioning programmes. Skills, Experience and Qualifications Experience of working in the construction industry, particularly Rail. Understanding of construction processes and sequences. NEC form of contract and excellent working. Proficiency in Primavera P6. Experience of using time chainage software is desirable but not essential. What is in it for you? Below is a selection of benefits that are available to you at Morgan Sindall Infrastructure. Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Rail Business Unit Millions of people rely on Britain's rail network to take them safely and efficiently across the country every day. Morgan Sindall helps this happen by providing renewed and enhanced rail infrastructure with the minimum of passenger disruption. Our customers receive a multi-disciplined service covering electrification, power supply, tunnelling and a full range of civil engineering and building capabilities including structures, lineside infrastructure, and station enhancements. This is complemented by track and signalling works from our supply chain partners to provide a complete rail offering. Our expertise is focused not only on effective delivery of projects within a railway environment, but also on minimising disruption for railway users through the adoption of innovative working practices and techniques. These include 'live launch' bridge construction, in which we can install bridges while allowing railways beneath to remain operational. From landmark station refurbishment projects and platform extensions to tunnelling works and bridge launches, we have a record of delivering rail projects that are helping to provide a rail network fit for the 21st century. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Dec 13, 2025
Full time
Talented people are the key to our success. Would you like to work for an inclusive and collaborative company which is also one of the most successful within the UK infrastructure industry? We are looking for a motivated and ambitious Senior Planner to join our team on the Transport for Greater Manchester (TFGM) framework, supporting the delivery of a range of exciting schemes. This is a fantastic opportunity for someone who is keen to further develop their skills and take on increasing levels of responsibility. Role Responsibilities Collaborate with clients, designers, subcontractors, suppliers, and stakeholders. Manage the delivery of programmes in line with the MSI Planning Standards. Coordination of all information and production of the programme updates and associated programme narrative. Change, Risk and Opportunity Management Clearly communicate the programme strategy. Support and mentor the wider planning team. Review drawings and produce material take-offs to calculate activity durations. Review sub-contractor programmes and integrate with our own programme. Ensure the programme is produced on time by understanding the planning process to meet challenging deadlines, understanding the interface and reliance between elements/disciplines, and developing and monitoring integrated design, procurement, construction, and commissioning programmes. Skills, Experience and Qualifications Experience of working in the construction industry, particularly Rail. Understanding of construction processes and sequences. NEC form of contract and excellent working. Proficiency in Primavera P6. Experience of using time chainage software is desirable but not essential. What is in it for you? Below is a selection of benefits that are available to you at Morgan Sindall Infrastructure. Generous holiday entitlement with the option to buy five days. Flexible and adaptable working Family friendly policies and work/life approach Mentoring programmes and continuous learning support Contributory pension scheme Recognition scheme and long service awards Car scheme and Private Medical Insurance (if applicable to role) We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more. About the Rail Business Unit Millions of people rely on Britain's rail network to take them safely and efficiently across the country every day. Morgan Sindall helps this happen by providing renewed and enhanced rail infrastructure with the minimum of passenger disruption. Our customers receive a multi-disciplined service covering electrification, power supply, tunnelling and a full range of civil engineering and building capabilities including structures, lineside infrastructure, and station enhancements. This is complemented by track and signalling works from our supply chain partners to provide a complete rail offering. Our expertise is focused not only on effective delivery of projects within a railway environment, but also on minimising disruption for railway users through the adoption of innovative working practices and techniques. These include 'live launch' bridge construction, in which we can install bridges while allowing railways beneath to remain operational. From landmark station refurbishment projects and platform extensions to tunnelling works and bridge launches, we have a record of delivering rail projects that are helping to provide a rail network fit for the 21st century. Morgan Sindall is an equal opportunities employer and has been accredited with the Positive About Disabled People 'Two Ticks' accreditation. We are also an Investors in People company. Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK.
Senior Test Automation Engineer - SC Cleared
KERV
Job Description We are seeking a highly skilled Senior Test Engineer who is not only a skilled and competent test automation engineer, but also a skilled manual tester, to join our growing team to ensure the quality and reliability of the projects we deliver to our clients. You will bring years of experience, understanding and practical application in all levels and types of testing. You will be responsible for manual and automated testing of Microsoft Dynamics & Power Platform solutions within our projects, be capable of setting the project automation approach and delivering it. You will be involved in the maintenance and evolution of our frameworks and automation test suites, applying best practice standards to all you do. Manual and automation testing could be at any application or integration layer, and your skills need to be adaptable to select the most appropriate and efficient way to test. We have seen an increase in the number of solutions and projects with an AI capability, so some knowledge and exposure to the capabilities of AI, how it can be used to benefit testing and automated testing as well as how to carry out testing of AI solutions and the ability to integrate that into an automation capability will be most advantageous. Technological Capabilities Candidates are expected to have practical experience of using all of the following; Playwright Cucumber Accessibility testing experience manually and using tool such as Axe GitHub Actions / GitHub commands PowerShell Script - Deployment Tasks Key Responsibilities Maintenance and continuous improvement of our test automation frameworks Execute manual testing for Microsoft Dynamics and Power Platform solutions Carry out API and Accessibility testing where required, both manually and in automation Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure test coverage Integrate automated tests into CI/CD pipelines using Azure DevOps and GitHub Actions Develop and maintain YAML scripts for defining pipelines and PowerShell scripts for deployment tasks Ensure accessibility compliance through automation using Axe or similar tools Manage secrets and configurations using Azure Key Vault Participate in code reviews and contribute to continuous improvement of testing practices Participate in test planning, estimation, and risk analysis activities Report and track defects, and work with the development team to resolve issues Contribute to the continuous improvement and maintenance of automated testing frameworks, processes and methodologies Assist in the mentoring, support and guidance of other QA team members Required Experience Minimum of 5 years' experience in automated testing, in addition to additional years in manual testing ISTQB Certification (Foundation or Advanced) Proven experience in both manual and automated testing at all levels of testing Hands on experience with Microsoft Dynamics CRM & Power Platform Experience working in Agile/Scrum environments Strong understanding of software testing principles and methodologies Strong understanding and practical application of principles of test automation and automation strategies and approaches Proficiency in writing and executing manual test cases and test scripts Strong communication and collaboration abilities Attention to detail and a commitment to quality Analytical and proactive in their approach to testing and problem solving Experienced at carrying out testing activities in Scrum methodology and contributing in all ceremonies (Planning, Stand Ups, demo and retros) Capable of engaging at all levels with colleagues and customers Test planning and estimation Ability to drive testing processes starting from planning phase to test execution, bug fixing and support Familiar with test and bug management tools and processes, ideally Azure Dev Ops (ADO) & JIRA Hands on experience with API testing Experience with test automation frameworks design, implementation and maintenance Familiarity with Scrum methodology and how testing and test automation activities fit in Must have worked on Behavioural Driven Development (BDD) or Test Driven Development (TDD) methodology Ability to develop automated functional tests, which exercise the UI, API and DB layers. Highly delivery focused, proactive in their approach to work and contributions We're Also Looking For People That Fit How We Work Happiest working under their own direction and initiative, but fully supported when needed Willing and happy to do manual and automated testing - our projects require the ability to be adaptable and work as a team to achieve the goals Attention to detail, we want you to obsess about the little things! Ability to work effectively with remote teams with geographical and time zone differences Ability to work flexibly to deliver on time to tight timescales What We Can Do For You RealFlexibility - we're a family first organisation, and if the work gets done, you can work when and where you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profit organisations to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. You can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Location United Kingdom Job Type Full Time Application Closing Date 31st January 2026 Join us at Kerv Digital, where we don't just build ground breaking technology - we build the future.
Dec 13, 2025
Full time
Job Description We are seeking a highly skilled Senior Test Engineer who is not only a skilled and competent test automation engineer, but also a skilled manual tester, to join our growing team to ensure the quality and reliability of the projects we deliver to our clients. You will bring years of experience, understanding and practical application in all levels and types of testing. You will be responsible for manual and automated testing of Microsoft Dynamics & Power Platform solutions within our projects, be capable of setting the project automation approach and delivering it. You will be involved in the maintenance and evolution of our frameworks and automation test suites, applying best practice standards to all you do. Manual and automation testing could be at any application or integration layer, and your skills need to be adaptable to select the most appropriate and efficient way to test. We have seen an increase in the number of solutions and projects with an AI capability, so some knowledge and exposure to the capabilities of AI, how it can be used to benefit testing and automated testing as well as how to carry out testing of AI solutions and the ability to integrate that into an automation capability will be most advantageous. Technological Capabilities Candidates are expected to have practical experience of using all of the following; Playwright Cucumber Accessibility testing experience manually and using tool such as Axe GitHub Actions / GitHub commands PowerShell Script - Deployment Tasks Key Responsibilities Maintenance and continuous improvement of our test automation frameworks Execute manual testing for Microsoft Dynamics and Power Platform solutions Carry out API and Accessibility testing where required, both manually and in automation Collaborate with developers, product managers, and other stakeholders to understand requirements and ensure test coverage Integrate automated tests into CI/CD pipelines using Azure DevOps and GitHub Actions Develop and maintain YAML scripts for defining pipelines and PowerShell scripts for deployment tasks Ensure accessibility compliance through automation using Axe or similar tools Manage secrets and configurations using Azure Key Vault Participate in code reviews and contribute to continuous improvement of testing practices Participate in test planning, estimation, and risk analysis activities Report and track defects, and work with the development team to resolve issues Contribute to the continuous improvement and maintenance of automated testing frameworks, processes and methodologies Assist in the mentoring, support and guidance of other QA team members Required Experience Minimum of 5 years' experience in automated testing, in addition to additional years in manual testing ISTQB Certification (Foundation or Advanced) Proven experience in both manual and automated testing at all levels of testing Hands on experience with Microsoft Dynamics CRM & Power Platform Experience working in Agile/Scrum environments Strong understanding of software testing principles and methodologies Strong understanding and practical application of principles of test automation and automation strategies and approaches Proficiency in writing and executing manual test cases and test scripts Strong communication and collaboration abilities Attention to detail and a commitment to quality Analytical and proactive in their approach to testing and problem solving Experienced at carrying out testing activities in Scrum methodology and contributing in all ceremonies (Planning, Stand Ups, demo and retros) Capable of engaging at all levels with colleagues and customers Test planning and estimation Ability to drive testing processes starting from planning phase to test execution, bug fixing and support Familiar with test and bug management tools and processes, ideally Azure Dev Ops (ADO) & JIRA Hands on experience with API testing Experience with test automation frameworks design, implementation and maintenance Familiarity with Scrum methodology and how testing and test automation activities fit in Must have worked on Behavioural Driven Development (BDD) or Test Driven Development (TDD) methodology Ability to develop automated functional tests, which exercise the UI, API and DB layers. Highly delivery focused, proactive in their approach to work and contributions We're Also Looking For People That Fit How We Work Happiest working under their own direction and initiative, but fully supported when needed Willing and happy to do manual and automated testing - our projects require the ability to be adaptable and work as a team to achieve the goals Attention to detail, we want you to obsess about the little things! Ability to work effectively with remote teams with geographical and time zone differences Ability to work flexibly to deliver on time to tight timescales What We Can Do For You RealFlexibility - we're a family first organisation, and if the work gets done, you can work when and where you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment - all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profit organisations to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech. You can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth - recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth. Location United Kingdom Job Type Full Time Application Closing Date 31st January 2026 Join us at Kerv Digital, where we don't just build ground breaking technology - we build the future.
Senior Support Engineer
Cloud Decisions Stafford, Staffordshire
Senior Support Engineer to £28K + Benefits Stafford Cloud Decisions have partnered with a successful Microsoft Partner with a deep product knowledge of Microsoft Technologies and over 16 years Microsoft Expertise. Our client are a multi award winning Microsoft Cloud Solution Gold Partner + leading Azure Expert MSP. Their exciting and fast-moving environment fosters growth for all team members allowing their team to continually learn new things, take new opportunities, while working with the very best in the industry. They are currently seeking a Senior Support Engineer to join their team of experienced engineers working across a range of large-scale enterprise clients across a variety of sectors to deliver true value within Business and Digital Transformation as well as Cloud Consulting Services. Overview Role: Senior Support Engineer. Location: Stafford. Salary: to £28K plus Benefits. The role focuses on delivering high-quality support to enterprise clients, ensuring effective triage, escalation, documentation, and communication throughout the support lifecycle. Responsibilities Answer calls and emails rapidly ensuring that support tickets are raised and categorised appropriately Work with the 2nd line team for tickets that require escalation after appropriate due-diligence Provide consistent and coherent case updates and administration daily Perform triage to gather relevant information to aid in case resolution Coordinate support queries and requests Maintain knowledge base for all encountered issues Update customers on all stages of support calls, from logging, research, action plan, escalation to resolution Publish customer-facing technical information such as best practice guides and FAQs Provide reports and statistical analysis on issues reported and resolved for use by account management and technical teams Analyze root cause for Major Incidents and make cross-platform recommendations Conform to the change management process for internal and customer environments Ensure that agreed SLAs with customers are met Perform mystery shopper calls within the team to audit service quality Identify opportunities for productivity enhancements within the team Ensure defined Case management processes are followed Maintain high quality written and verbal communication with customers Perform monthly reviews with engineers and contribute to team development Ensure cases are escalated between internal teams within SLA parameters Provide daily case updates to end users/customers Ensure cases are assigned to the correct customer resolver groups Understand and contribute to capacity requirements to deliver a high level of service Work to reduce negative CSAT/NPS scores Track engineers' workload to ensure fair distribution of case work Log all cases accurately within the ITSM system Requirements Must hold or be able to achieve and maintain NPPV3 with SC Excellent customer service skills Passion for IT and desire to progress Knowledge of the ITIL ServiceDesk environment Strong documentation ability for technical documents and customer communication Ability to follow policies, procedures, controls and workflows Work to strict SLAs and ensure case information is accurate and current Working knowledge of Windows 10/11 Solid understanding and ideally qualified in the use of Office products (Word, Outlook, PowerPoint, Excel) Minimum of 2-3 years 1st Line Service Desk experience Experience in working with third parties and triaging priorities What's in it for you? Not only will you be working with one of the UK's rapidly growing and heavily invested Microsoft Cloud Solution Provider, you'll have access to an industry-leading benefits programme including but not limited to: Focused career progression plans with continued investment into MS Accreditations and training Birthday Leave Private medical cover with mental health and dental upgrade Employee Discounts Get in touch with Megan White-Jones LinkedIn Cloud Decisions are proud to be selected by Microsoft UK for their 'Partner Talent Services' initiative. We are able to connect you with some of the best Microsoft cloud career opportunities within the Partner ecosystem. Our Talent Specialists are also Microsoft certified in Azure, Microsoft 365, Azure Data + AI, Power Platform, Security and Dynamics 365, allowing us to have conversations at depth with you about your technical experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background in to all 6 Microsoft solution areas.
Dec 13, 2025
Full time
Senior Support Engineer to £28K + Benefits Stafford Cloud Decisions have partnered with a successful Microsoft Partner with a deep product knowledge of Microsoft Technologies and over 16 years Microsoft Expertise. Our client are a multi award winning Microsoft Cloud Solution Gold Partner + leading Azure Expert MSP. Their exciting and fast-moving environment fosters growth for all team members allowing their team to continually learn new things, take new opportunities, while working with the very best in the industry. They are currently seeking a Senior Support Engineer to join their team of experienced engineers working across a range of large-scale enterprise clients across a variety of sectors to deliver true value within Business and Digital Transformation as well as Cloud Consulting Services. Overview Role: Senior Support Engineer. Location: Stafford. Salary: to £28K plus Benefits. The role focuses on delivering high-quality support to enterprise clients, ensuring effective triage, escalation, documentation, and communication throughout the support lifecycle. Responsibilities Answer calls and emails rapidly ensuring that support tickets are raised and categorised appropriately Work with the 2nd line team for tickets that require escalation after appropriate due-diligence Provide consistent and coherent case updates and administration daily Perform triage to gather relevant information to aid in case resolution Coordinate support queries and requests Maintain knowledge base for all encountered issues Update customers on all stages of support calls, from logging, research, action plan, escalation to resolution Publish customer-facing technical information such as best practice guides and FAQs Provide reports and statistical analysis on issues reported and resolved for use by account management and technical teams Analyze root cause for Major Incidents and make cross-platform recommendations Conform to the change management process for internal and customer environments Ensure that agreed SLAs with customers are met Perform mystery shopper calls within the team to audit service quality Identify opportunities for productivity enhancements within the team Ensure defined Case management processes are followed Maintain high quality written and verbal communication with customers Perform monthly reviews with engineers and contribute to team development Ensure cases are escalated between internal teams within SLA parameters Provide daily case updates to end users/customers Ensure cases are assigned to the correct customer resolver groups Understand and contribute to capacity requirements to deliver a high level of service Work to reduce negative CSAT/NPS scores Track engineers' workload to ensure fair distribution of case work Log all cases accurately within the ITSM system Requirements Must hold or be able to achieve and maintain NPPV3 with SC Excellent customer service skills Passion for IT and desire to progress Knowledge of the ITIL ServiceDesk environment Strong documentation ability for technical documents and customer communication Ability to follow policies, procedures, controls and workflows Work to strict SLAs and ensure case information is accurate and current Working knowledge of Windows 10/11 Solid understanding and ideally qualified in the use of Office products (Word, Outlook, PowerPoint, Excel) Minimum of 2-3 years 1st Line Service Desk experience Experience in working with third parties and triaging priorities What's in it for you? Not only will you be working with one of the UK's rapidly growing and heavily invested Microsoft Cloud Solution Provider, you'll have access to an industry-leading benefits programme including but not limited to: Focused career progression plans with continued investment into MS Accreditations and training Birthday Leave Private medical cover with mental health and dental upgrade Employee Discounts Get in touch with Megan White-Jones LinkedIn Cloud Decisions are proud to be selected by Microsoft UK for their 'Partner Talent Services' initiative. We are able to connect you with some of the best Microsoft cloud career opportunities within the Partner ecosystem. Our Talent Specialists are also Microsoft certified in Azure, Microsoft 365, Azure Data + AI, Power Platform, Security and Dynamics 365, allowing us to have conversations at depth with you about your technical experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background in to all 6 Microsoft solution areas.
Procurement Manager
Crescent Purchasing Consortium Woburn Sands, Bedfordshire
Create impact. Shape procurement for the UK education sector. Grow with a Great Place to Work. Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Join Crescent Purchasing Consortium (CPC), a growing charity-owned organisation supporting over 10,000 education institutions across the UK. We help schools, academies, colleges and universities achieve outstanding value for money, ensuring every pound spent can benefit students and their learning environments. An exciting opportunity has arisen for an experienced Procurement Manager to join our growing organisation that is a certified "Great Place to Work". Why join CPC? Crescent Purchasing Consortium (CPC) is owned and driven by the Further Education sector, and we are proud to be certified as a Great Place to Work. If you want to grow your career in a supportive, purpose-led organisation, this is the place for you. Here you'll enjoy: A warm, collaborative culture where your ideas matter The chance to influence high-impact procurement agreements used nationally A supportive leadership team committed to your professional growth True flexibility: hybrid working, development opportunities, and a strong wellbeing focus The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high-performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our inhouse development programmes and through external learning with full support given to achieve MCIPS. 38 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 21st December 2025 Shortlisted candidates will be invited to interview w/c 19 January 2026 at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive lots of applications. Please click on the link below for the job description: Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Dec 13, 2025
Full time
Create impact. Shape procurement for the UK education sector. Grow with a Great Place to Work. Are you an experienced public sector procurement professional looking for a role where your work truly makes a difference? Join Crescent Purchasing Consortium (CPC), a growing charity-owned organisation supporting over 10,000 education institutions across the UK. We help schools, academies, colleges and universities achieve outstanding value for money, ensuring every pound spent can benefit students and their learning environments. An exciting opportunity has arisen for an experienced Procurement Manager to join our growing organisation that is a certified "Great Place to Work". Why join CPC? Crescent Purchasing Consortium (CPC) is owned and driven by the Further Education sector, and we are proud to be certified as a Great Place to Work. If you want to grow your career in a supportive, purpose-led organisation, this is the place for you. Here you'll enjoy: A warm, collaborative culture where your ideas matter The chance to influence high-impact procurement agreements used nationally A supportive leadership team committed to your professional growth True flexibility: hybrid working, development opportunities, and a strong wellbeing focus The role As Procurement Manager within our Contracting Team, you'll lead the delivery of high-quality, fully compliant procurement solutions across your category area, Place (predominantly Estates, Facilities and Construction related frameworks, DPS and Dynamic Marketplaces). This means shaping and managing a portfolio of framework agreements and dynamic markets that help our members source goods, works and services simply, compliantly and effectively under the Procurement Act 2023. In this role, you will: Lead the full end-to-end procurement cycle for a range of categories Develop business plans, conduct market engagement and manage competitive tender processes Build and maintain effective relationships with members, suppliers and internal stakeholders Oversee the performance of frameworks and dynamic markets, driving quality and value Manage, mentor and support Contract Managers, Senior Procurement Officers and Procurement Officers within your category Ensure all processes and documentation meet public sector procurement legislation and CPC's high standards This is a role where you'll have autonomy, influence and the opportunity to make a measurable impact across education. About you We're looking for someone who brings strong expertise, commercial thinking and a collaborative mindset. You'll be a great fit if you have: Significant experience in public sector procurement A solid understanding of UK procurement legislation-especially the Procurement Act 2023 Broad category knowledge, particularly estates, facilities and construction and experience delivering high-performing commercial agreements Confidence managing stakeholders and leading a small category team Proven ability to deliver value, quality outcomes and continuous improvement Qualifications: MCIPS (or working towards it) is highly desirable, but equivalent experience will also be considered. If you're a proactive procurement professional who enjoys autonomy, leading people and delivering meaningful outcomes, we'd love to hear from you. Salary and Benefits In return for your dedication, we offer a wide range of benefits including: Salary of up to £50,000-£55,000 FTE per annum depending on experience. Generous yearly discretionary bonuses following successful probation of up to £3,500 Flexible, agile working patterns, working 2 days at the Head Office and 3 days at home to help balance home and work life pressures, plus free parking at head office. Access to a local government pension scheme which includes death-in-service and ill health. Opportunities to develop through our inhouse development programmes and through external learning with full support given to achieve MCIPS. 38 days holiday (including three days additional leave for Christmas holiday closure and bank holidays). Time off for volunteering opportunities. Enhanced leave packages such as paid sickness, carers leave, bereavement and compassionate leave and maternity pay. Support for wellbeing with access to 8 mental health first aiders and the opportunity to join an Employee Assistance Programme. The chance to get involved in a number of working groups, such as Equality Diversity and Inclusion, Wellbeing and Sustainability. The opportunity to join our Women's, Men's and Carer's employee support networks which provide safe spaces for colleagues to share their experiences. Social and employee events throughout summer and at Christmas. Has a programme of 'giving back' to the communities in which it is based and which it supports. Travel expenses paid for any additional required travelling outside of your contracted place of work. Next Steps The deadline to apply is Sunday 21st December 2025 Shortlisted candidates will be invited to interview w/c 19 January 2026 at Crescent Purchasing Consortium's Head Office in Salford. The interview process will consist of a traditional panel-based Q&A on the specific requirements and skills for the Procurement Manager vacancy. If you like what you've read, please don't delay in applying as we may close vacancies early where we receive lots of applications. Please click on the link below for the job description: Please note that VISA sponsorship is not offered for this role. We are a disability confident employer so if you need any adjustments made to support your application, for example, if you require information in different formats or if you have any accessibility issues, we're more than happy to review our processes. Please feel free to get in touch with us at . As an equal opportunities employer, Crescent Purchasing Consortium is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
C4S Search Ltd
IT Infrastructure Engineer
C4S Search Ltd Wantage, Oxfordshire
Overview JOB TITLE: IT Infrastructure Specialist LOCATION: Wantage SALARY: £54,000 WAY OF WORKING: 5 days a week onsite THE BUSINESS: Our client is a global manufacturer supplying innovative packaging solutions to many of the world's best-known consumer brands. Their products support food, beverage and household industries, combining sustainability, quality and reliability to meet customer needs worldwide. THE IT INFRASTRUCTURE SPECIALIST OPPORTUNITY: The role involves designing, implementing, and maintaining secure, scalable infrastructure that ensures smooth operations and supports innovation. You'll work to maximise uptime, performance, and efficiency while continually improving automation, monitoring, and security. Responsibilities Serve as the final escalation point for IT issues, resolving complex technical problems and preventing recurrence through root cause analysis and permanent fixes. Deliver reliable operational support for both third-party and internally managed infrastructure, ensuring compliance with security, governance, and audit requirements. Partner with business units, IT teams, and external vendors to align infrastructure solutions with current and future needs, while mentoring 1st and 2nd line teams. Define, document, and maintain infrastructure standards, processes, and asset management, keeping documentation accurate and up to date. Continuously improve infrastructure through testing, trend evaluation, and the adoption of new technologies, while providing training and support to end users. The ideal candidate will have Required skills and competencies: In-depth expertise in infrastructure technologies, solutions, and best practices. Solid grasp of licensing requirements and effective asset management. Awareness of IT operations and challenges within a manufacturing environment. Clear and confident communicator across all levels of the business. Strong analytical and problem-solving abilities. Skilled in planning and delivering projects. Proactive approach with a focus on continuous improvement. Required education, qualifications and experience: ITIL Foundation Certificate Background in Information Systems, with experience in Microsoft-based infrastructure environments. A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple regions Desirable: SAN Intune Vmware/HyperV Linux If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
Dec 13, 2025
Full time
Overview JOB TITLE: IT Infrastructure Specialist LOCATION: Wantage SALARY: £54,000 WAY OF WORKING: 5 days a week onsite THE BUSINESS: Our client is a global manufacturer supplying innovative packaging solutions to many of the world's best-known consumer brands. Their products support food, beverage and household industries, combining sustainability, quality and reliability to meet customer needs worldwide. THE IT INFRASTRUCTURE SPECIALIST OPPORTUNITY: The role involves designing, implementing, and maintaining secure, scalable infrastructure that ensures smooth operations and supports innovation. You'll work to maximise uptime, performance, and efficiency while continually improving automation, monitoring, and security. Responsibilities Serve as the final escalation point for IT issues, resolving complex technical problems and preventing recurrence through root cause analysis and permanent fixes. Deliver reliable operational support for both third-party and internally managed infrastructure, ensuring compliance with security, governance, and audit requirements. Partner with business units, IT teams, and external vendors to align infrastructure solutions with current and future needs, while mentoring 1st and 2nd line teams. Define, document, and maintain infrastructure standards, processes, and asset management, keeping documentation accurate and up to date. Continuously improve infrastructure through testing, trend evaluation, and the adoption of new technologies, while providing training and support to end users. The ideal candidate will have Required skills and competencies: In-depth expertise in infrastructure technologies, solutions, and best practices. Solid grasp of licensing requirements and effective asset management. Awareness of IT operations and challenges within a manufacturing environment. Clear and confident communicator across all levels of the business. Strong analytical and problem-solving abilities. Skilled in planning and delivering projects. Proactive approach with a focus on continuous improvement. Required education, qualifications and experience: ITIL Foundation Certificate Background in Information Systems, with experience in Microsoft-based infrastructure environments. A history of implementing new infrastructure solutions Previous experience co-ordinating activities across multiple regions Desirable: SAN Intune Vmware/HyperV Linux If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.
Head of Department - English (Maternity Leave)
Philip Southcote School Addlestone, Surrey
Head of Department - English (Maternity Leave) Benefits: Generous pension and holiday entitlement, training and development, recognition policies, wellbeing support (24/7 GP access & EAP), access to discount platform, work life balance, family friendly policies, free parking, occupational sick pay We are seeking a Head of Department for English (maternity cover) to join our team at Chertsey High School, part of Bourne Education Trust. Our teachers are responsible for the learning and achievement of all pupils in the class, ensuring equity of opportunity for all, achieving the highest possible standards in work and conduct. All teachers are required to carry out the professional duties and responsibilities of a school teacher as defined by 'Teachers' Standards' and set out in the current 'School Teachers Pay and Conditions Document'. About Chertsey High School Chertsey High School is a truly inclusive and diverse community where every child is at the heart of our mission. As part of the Bourne Education Trust (BET), a successful multi academy trust comprising twenty five schools across Surrey, Hampshire, and the London Borough of Richmond upon Thames, we are committed to "Transforming schools changing lives." Guided by our core values of knowledge, determination, and love, we are committed to providing the best education and support for each student. Established in 2017, our school prioritises respect, high standards, and discipline and our rich curriculum also fosters a wide range of passions and talents. We aim to develop students with strong moral values, curiosity, resilience, and respect. Our teaching and learning approach, based on the principle of RISE (Responsive, Inclusive, Scaffolded, Engaging), ensures that all students become life long learners. Details Position: Head of Department - English (Maternity Leave) Contract: Full time, temporary Start Date: 3rd November 2025 Generous workplace pension through TPS Condensed school year with two week half term in October Ongoing training, learning and development opportunities Recognition policies for exceptional performance and long service Well being support, including 24/7 online GP access, Employee Assistance Programme (EAP), online wellness support, free eye tests and flu vaccinations Access to savings on everyday spending through My Staff Shop benefits platform Work life balance and family friendly policies and processes Free on site parking and cycle to work scheme Key responsibilities include: Deliver the curriculum relevant to the age and ability of students, preparing and developing teaching materials, programmes and pastoral arrangements as appropriate Be accountable for the attainment, progress and outcomes of all pupils within classes, planning effectively to enable pupils to meet their potential Recognise pupils' capabilities, planning to meet the needs of students with Special Educational Needs and collaborating with the SENCo to implement and review SEN support arrangements Requirements include: Qualified Teacher Status or equivalent Demonstrated awareness, understanding and commitment to safeguarding children Evidence of effective continuous professional development Experience in coordinating a subject/phase leading role Our Culture At Bourne Education Trust, we value colleagues who are: Reflective, optimistic and aspirational Collaborative and innovative Committed, engaged and professional Advocates for equality and inclusivity How to apply for this role: Please click 'Apply' to complete our online application form. CVs without a fully completed application form will not be considered. The closing date for this vacancy is 31st October 2025. However we strongly recommend applying early to increase your chances of being considered. Applications will be considered on receipt, and we retain the right to amend the closing date and withdraw this vacancy if we have received sufficient applications. Bourne Education Trust is committed to safeguarding, equality and protecting the welfare and safety of its staff and pupils, and follows safeguarding interview procedures. All candidates are required to meet the highest standard of safeguarding and successful applicants will undergo an Enhanced Disclosure and Barring Service (DBS) check. We are an equal opportunity employer. Applications from all qualified individuals are encouraged regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and civil partnership. We will accommodate diverse needs and can provide alternative formats upon request.
Dec 13, 2025
Full time
Head of Department - English (Maternity Leave) Benefits: Generous pension and holiday entitlement, training and development, recognition policies, wellbeing support (24/7 GP access & EAP), access to discount platform, work life balance, family friendly policies, free parking, occupational sick pay We are seeking a Head of Department for English (maternity cover) to join our team at Chertsey High School, part of Bourne Education Trust. Our teachers are responsible for the learning and achievement of all pupils in the class, ensuring equity of opportunity for all, achieving the highest possible standards in work and conduct. All teachers are required to carry out the professional duties and responsibilities of a school teacher as defined by 'Teachers' Standards' and set out in the current 'School Teachers Pay and Conditions Document'. About Chertsey High School Chertsey High School is a truly inclusive and diverse community where every child is at the heart of our mission. As part of the Bourne Education Trust (BET), a successful multi academy trust comprising twenty five schools across Surrey, Hampshire, and the London Borough of Richmond upon Thames, we are committed to "Transforming schools changing lives." Guided by our core values of knowledge, determination, and love, we are committed to providing the best education and support for each student. Established in 2017, our school prioritises respect, high standards, and discipline and our rich curriculum also fosters a wide range of passions and talents. We aim to develop students with strong moral values, curiosity, resilience, and respect. Our teaching and learning approach, based on the principle of RISE (Responsive, Inclusive, Scaffolded, Engaging), ensures that all students become life long learners. Details Position: Head of Department - English (Maternity Leave) Contract: Full time, temporary Start Date: 3rd November 2025 Generous workplace pension through TPS Condensed school year with two week half term in October Ongoing training, learning and development opportunities Recognition policies for exceptional performance and long service Well being support, including 24/7 online GP access, Employee Assistance Programme (EAP), online wellness support, free eye tests and flu vaccinations Access to savings on everyday spending through My Staff Shop benefits platform Work life balance and family friendly policies and processes Free on site parking and cycle to work scheme Key responsibilities include: Deliver the curriculum relevant to the age and ability of students, preparing and developing teaching materials, programmes and pastoral arrangements as appropriate Be accountable for the attainment, progress and outcomes of all pupils within classes, planning effectively to enable pupils to meet their potential Recognise pupils' capabilities, planning to meet the needs of students with Special Educational Needs and collaborating with the SENCo to implement and review SEN support arrangements Requirements include: Qualified Teacher Status or equivalent Demonstrated awareness, understanding and commitment to safeguarding children Evidence of effective continuous professional development Experience in coordinating a subject/phase leading role Our Culture At Bourne Education Trust, we value colleagues who are: Reflective, optimistic and aspirational Collaborative and innovative Committed, engaged and professional Advocates for equality and inclusivity How to apply for this role: Please click 'Apply' to complete our online application form. CVs without a fully completed application form will not be considered. The closing date for this vacancy is 31st October 2025. However we strongly recommend applying early to increase your chances of being considered. Applications will be considered on receipt, and we retain the right to amend the closing date and withdraw this vacancy if we have received sufficient applications. Bourne Education Trust is committed to safeguarding, equality and protecting the welfare and safety of its staff and pupils, and follows safeguarding interview procedures. All candidates are required to meet the highest standard of safeguarding and successful applicants will undergo an Enhanced Disclosure and Barring Service (DBS) check. We are an equal opportunity employer. Applications from all qualified individuals are encouraged regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief, and civil partnership. We will accommodate diverse needs and can provide alternative formats upon request.
La Fosse
Experienced Recruitment Consultant - Information Security
La Fosse
At La Fosse, we're an employee-owned talent solutions business specialising in tech, digital, and change, but people are always at the heart of what we do. Our mission is to create a working world where talent is recognised for its value, not its background. We help businesses of all sizes solve people and growth challenges through recruitment, our academy, solutions, and executive search. What makes us different? Everyone here has a stake in the business. Being employee-owned means we all have a voice, and we all share in our success - quite literally. Through our employee ownership model, everyone benefits financially from the value we create together, with profit-sharing and long term wealth building opportunities built in. We're ambitious, collaborative, and care about doing great work with great people. There's real focus on learning, development, and building meaningful careers, in a culture that's grounded, inclusive, and fun. If you're after purpose, progression, and the chance to shape something exciting, La Fosse is the place to do it. The Role We're looking for an Experienced Consultant to join our Technology and Operations division and join one of our most profitable teams - Information Security. This is a 360 contract recruitment role where you'll be working with both existing clients across the La Fosse network and developing new business opportunities. You'll partner closely with clients to understand their needs and deliver high impact talent solutions, while also building strong relationships with top tier tech professionals across Europe. If you're commercially driven, passionate about tech recruitment, and ready to make an impact in a high performing, collaborative team, this could be the perfect next step. The Team You'll be joining a team of 14 who are one of our highest performing teams in the business, the top biller in this division achieved over £1.1m in 2024. So far in 2025, the Security team have been consistently billing over £120k a month per head and hit 140% of their budget for H1, showcasing both their performance and the size of the opportunity for growth. Hear from some of our team HERE about what they love about working at La Fosse. What will you be doing? Client Partnership: Build and maintain strong client relationships, offering market insight, salary benchmarking, and talent strategy advice. Business Development: Identify and win new business through networking, referrals, and proactive outreach. Candidate Attraction: Source and engage high quality candidates using platforms like LinkedIn, job boards, and your own network. Recruitment Delivery: Manage the end to end recruitment process, from job brief to offer, ensuring a smooth, professional experience for both clients and candidates. Offer & Negotiation: Support clients and candidates from negotiating terms through to managing best package for candidates at offer stage. Compliance & CRM: Keep accurate records in Bullhorn and ensure alignment with GDPR, employment law, and internal standards. Market Expertise: Stay ahead of industry trends and share insights to support clients' needs. Team Collaboration: Live our values of care, ambition, and humility, contributing to a high performing, inclusive team culture. We'd love to hear from you if you have: Proven experience in a 360 recruitment role, ideally within the tech, digital, or change space. A strong track record of business development and client relationship management. Confidence sourcing talent through platforms like LinkedIn, job boards, and your own network. The ability to manage the full recruitment lifecycle with professionalism and attention to detail. Solid negotiation and offer management skills, with a commercial mindset. Excellent communication skills, both written and verbal, with the ability to influence and build trust. A collaborative, team first mindset, with a proactive approach to hitting personal and shared targets. Strong organisational skills and the ability to manage multiple roles and stakeholders at once. Familiarity with CRM systems (Bullhorn experience is a plus) and an understanding of recruitment compliance and best practices. What are the Standards & Expectations we live by? We support each other to be as successful as we can. Treat others how you would like to be treated. We put our teams before ourselves. We think and act on what is best for the overall business. What can you earn? When you join our recruitment team, you will start on a flat 15% commission to help you settle in, then move you to our standard structure where you will earn 33% of any NFI up to £800k and 40% on billings beyond that, ensuring a clear and rewarding commission structure. You can also earn through additional earning streams such as Management overrides, cross selling and referral bonuses from our Academy & Solutions service lines. Below are some example commission figures: Benefits Industry Leading Commission Structure: Earn from day one with our competitive commission scheme. Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period. ️ Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that's by the beach, in the countryside, or closer to family. Annual Company Ski Trip: Hit the slopes with the team, our all company ski trip is open to everyone. Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in office massages for a mid week recharge. Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing. Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life's important milestones. Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success. Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters. The Interview Process We want to make sure this role is the perfect fit for both you and us. Here's what to expect: Call with our TA team: To learn more about you and to tell you more about us! 1st Stage Teams Interview: A commercial focused conversation with the hiring manager or team lead. Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths. Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like. At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don't tick every box, we still encourage you to apply! Ready to be part of something bigger? Apply now and let's grow together.
Dec 13, 2025
Full time
At La Fosse, we're an employee-owned talent solutions business specialising in tech, digital, and change, but people are always at the heart of what we do. Our mission is to create a working world where talent is recognised for its value, not its background. We help businesses of all sizes solve people and growth challenges through recruitment, our academy, solutions, and executive search. What makes us different? Everyone here has a stake in the business. Being employee-owned means we all have a voice, and we all share in our success - quite literally. Through our employee ownership model, everyone benefits financially from the value we create together, with profit-sharing and long term wealth building opportunities built in. We're ambitious, collaborative, and care about doing great work with great people. There's real focus on learning, development, and building meaningful careers, in a culture that's grounded, inclusive, and fun. If you're after purpose, progression, and the chance to shape something exciting, La Fosse is the place to do it. The Role We're looking for an Experienced Consultant to join our Technology and Operations division and join one of our most profitable teams - Information Security. This is a 360 contract recruitment role where you'll be working with both existing clients across the La Fosse network and developing new business opportunities. You'll partner closely with clients to understand their needs and deliver high impact talent solutions, while also building strong relationships with top tier tech professionals across Europe. If you're commercially driven, passionate about tech recruitment, and ready to make an impact in a high performing, collaborative team, this could be the perfect next step. The Team You'll be joining a team of 14 who are one of our highest performing teams in the business, the top biller in this division achieved over £1.1m in 2024. So far in 2025, the Security team have been consistently billing over £120k a month per head and hit 140% of their budget for H1, showcasing both their performance and the size of the opportunity for growth. Hear from some of our team HERE about what they love about working at La Fosse. What will you be doing? Client Partnership: Build and maintain strong client relationships, offering market insight, salary benchmarking, and talent strategy advice. Business Development: Identify and win new business through networking, referrals, and proactive outreach. Candidate Attraction: Source and engage high quality candidates using platforms like LinkedIn, job boards, and your own network. Recruitment Delivery: Manage the end to end recruitment process, from job brief to offer, ensuring a smooth, professional experience for both clients and candidates. Offer & Negotiation: Support clients and candidates from negotiating terms through to managing best package for candidates at offer stage. Compliance & CRM: Keep accurate records in Bullhorn and ensure alignment with GDPR, employment law, and internal standards. Market Expertise: Stay ahead of industry trends and share insights to support clients' needs. Team Collaboration: Live our values of care, ambition, and humility, contributing to a high performing, inclusive team culture. We'd love to hear from you if you have: Proven experience in a 360 recruitment role, ideally within the tech, digital, or change space. A strong track record of business development and client relationship management. Confidence sourcing talent through platforms like LinkedIn, job boards, and your own network. The ability to manage the full recruitment lifecycle with professionalism and attention to detail. Solid negotiation and offer management skills, with a commercial mindset. Excellent communication skills, both written and verbal, with the ability to influence and build trust. A collaborative, team first mindset, with a proactive approach to hitting personal and shared targets. Strong organisational skills and the ability to manage multiple roles and stakeholders at once. Familiarity with CRM systems (Bullhorn experience is a plus) and an understanding of recruitment compliance and best practices. What are the Standards & Expectations we live by? We support each other to be as successful as we can. Treat others how you would like to be treated. We put our teams before ourselves. We think and act on what is best for the overall business. What can you earn? When you join our recruitment team, you will start on a flat 15% commission to help you settle in, then move you to our standard structure where you will earn 33% of any NFI up to £800k and 40% on billings beyond that, ensuring a clear and rewarding commission structure. You can also earn through additional earning streams such as Management overrides, cross selling and referral bonuses from our Academy & Solutions service lines. Below are some example commission figures: Benefits Industry Leading Commission Structure: Earn from day one with our competitive commission scheme. Annual Leave: Enjoy up to 30 days of annual leave, plus bank holidays, your birthday off, and a Christmas closure period. ️ Hybrid Working Model: We work 4 days a week from our London office, with 2 weeks per year to work from anywhere, whether that's by the beach, in the countryside, or closer to family. Annual Company Ski Trip: Hit the slopes with the team, our all company ski trip is open to everyone. Wellness Perks: We subsidise your gym membership to help you stay active and energised, and offer weekly in office massages for a mid week recharge. Mental Health Support: Access to professional support and resources to help you prioritise your wellbeing. Enhanced Maternity Pay: We provide enhanced maternity packages to support you through life's important milestones. Incentives & Socials: Regular team socials, performance incentives, and rewards to celebrate your success. Private Health & Dental Discounts: Take advantage of discounted private healthcare and dental plans, because your health matters. The Interview Process We want to make sure this role is the perfect fit for both you and us. Here's what to expect: Call with our TA team: To learn more about you and to tell you more about us! 1st Stage Teams Interview: A commercial focused conversation with the hiring manager or team lead. Psychometric Assessment: A short online assessment to help us understand your working style, preferences, and strengths. Final Stage Interview - in person: An opportunity to meet the team, learn more about La Fosse and dig into what your first 6 months could look like. At La Fosse, we believe diverse teams create better outcomes. We welcome applications from all backgrounds and are dedicated to creating a workplace where everyone can thrive. If this role excites you but you don't tick every box, we still encourage you to apply! Ready to be part of something bigger? Apply now and let's grow together.

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