Head of Sales

Operations Manager Bournemouth £60,000 + Commission Are you ready to take ownership of operational performance and lead strategic initiatives that drive business success? This is an opportunity to join a forward-thinking organisation within the insurance industry, where your leadership will make a measurable impact. Experience in the strategic management of a B2C telesales operation is essential, as you ll be responsible for driving performance and shaping processes across multiple teams. As an Operations Manager, you ll play a pivotal role in shaping processes, managing teams, and ensuring compliance across all functions. If you thrive in a fast-paced environment and enjoy balancing strategy with hands-on delivery, this role is for you. As an Operations Manager, you will benefit from:

• Autonomy to influence operational strategy and implement best practices
• A collaborative leadership team committed to innovation and growth
• Opportunities for professional development and career progression
• A dynamic environment where your ideas are valued and acted upon
• Performance-based commission structure
• Exposure to leading insurance products and market developments

As an Operations Manager, your responsibilities will include:

• Developing and implementing operational strategies aligned with business objectives
• Managing departmental performance, budgets, and headcount
• Ensuring compliance with regulatory requirements and internal processes within the insurance sector
• Driving continuous improvement initiatives across telesales teams
• Building strong relationships with internal stakeholders and external partners, including insurers

As an Operations Manager, your experience will include:

• Proven leadership experience within operations or sales management
• Strategic management of a B2C telesales operation
• Strong commercial acumen and analytical thinking
• Track record of achieving targets and delivering strategic projects
• Excellent communication and stakeholder management skills
• Competence in Microsoft Office and strong organisational ability

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.