About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Dec 15, 2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Dec 15, 2025
Full time
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thr click apply for full job details
Key Details We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity s sustainability and impact. Job Title: Partnerships & Growth Officer Location: Remote (c. twice a month travel to London and other UK cities, with expenses reimbursed). Working Hours: Mon- Fri 9 00 with a one hour lunch break. Weekend Work: 1 2 Saturdays per month (September to June), with time off in lieu. Salary:£25,396.80 per annum, with eligibility for a discretionary bonus linked to organisational performance. The expected range for this bonus is £1,000 £5,000, depending on results. About Bridging the Bar Bridging the Bar (BTB) is an award-winning charity working to increase diversity at the Bar of England and Wales. We support aspiring barristers from underrepresented backgrounds through a range of high-impact programmes, events, and partnerships with leading chambers, law firms, and institutions. The Role We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity s sustainability and impact. As Partnerships & Growth Officer, you will manage the delivery and renewal of our annual Partnership Cycle, cultivate major sponsorships, prepare award and grant applications, support the development of new income streams such as our accreditation scheme, high-value individual giving, and crowdfunding, and innovate novel initiatives. You will work closely with the Head of Operations and Programmes, as well as the wider Programmes team, to ensure high-quality delivery across all external commitments, seamless coordination, and effective communication of BTB s outcomes and impact. This role is ideal for someone who is motivated by securing resources, enjoys leading external meetings, thrives in a varied and fast-moving environment, has a flexible and innovative approach, and is excited by the opportunity to contribute to BTB s strategic growth and long-term success. Key Responsibilities Partnerships Cycle Each year, Bridging the Bar works with a cohort of chambers and organisations who financially support our work through the Partnership Cycle. This cycle runs from April to April, with partners donating a set amount in return for formal recognition and a package of benefits delivered throughout the year. As the cycle progresses, you will be responsible for outreach and renewals, onboarding, benefit delivery, and ongoing relationship management. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying potential partner organisations, and conducting proactive outreach to engage them in the Partnership Cycle Renewing existing or recurring partnerships, ensuring positive and long-term relationships Leading meetings and negotiations with potential or existing partners to secure onboarding to the current Partnerships Cycle Ensuring the smooth delivery of partnership benefits, including coordinating agreed activities and supporting partners to maximise the value of their engagement Coordinating with programme teams where cross-team collaboration is required to ensure expectations are met in relation to partner benefits Maintaining accurate partnership tracking, including invoicing, communications, benefit allocation, and delivery deadlines Monitoring partner accounts and taking a proactive approach to managing partner relationships and resolving issues Developing and refining partnership materials, such as proposals, benefit decks, and outreach resources Bringing an innovative, solutions-focused approach to the design and delivery of partnership benefits and improvements to the overall cycle Gathering partnership feedback, ensuring partners understand the value and outcomes of their contribution Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in the production of reports for the Board Major Sponsorships Bridging the Bar also secures major sponsorships to fund specific programmes, such as the Academy. These agreements are individually negotiated and supported through tailored engagement plans. You will be responsible for identifying potential major sponsors, supporting negotiations, coordinating the delivery of agreed benefits, and managing these relationships to ensure strong long-term sponsorships. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying potential major sponsors, and conducting proactive outreach to engage organisations aligned with our programmes and new initiatives Cultivating and renewing major sponsorships, ensuring positive, long-term relationships with key funders Developing proposals, presentations, and engagement resources tailored to major funders to support pitches Collaborating with programme teams to ensure cross-team deliverables related to major sponsorships are met effectively and on schedule Maintaining accurate tracking of major sponsorships, including records of communications, deliverables, invoicing, and benefit fulfilment Proactively monitoring sponsor accounts, addressing emerging needs, and supporting strong relationship stewardship Gathering sponsor feedback and helping sponsors understand the outcomes and impact of their contribution Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in producing reports for the Board Grants and Awards Applications Bridging the Bar also pursues opportunities through both achievement awards and monetary grants. Achievement awards help raise our profile and showcase the impact of our work, while grant funding supports the delivery and growth of our programmes. You will contribute to identifying suitable opportunities, preparing strong applications, and supporting the stewardship and reporting required by award bodies and grant funders. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying suitable opportunities that align with Bridging the Bar s mission, programmes, impact, and funding requirements Drafting and preparing high-quality applications, including gathering evidence, impact data, and supporting materials Monitoring deadlines and submission requirements to ensure timely, accurate applications Assisting with stewardship of award bodies and grant funders, including timely communication and relationship management Supporting grant reporting requirements, such as gathering programme data, preparing summaries, and assisting the Head of Operations and Programmes with narrative and financial reporting New Initiatives In addition to established activities, Bridging the Bar pursues new and emerging initiatives to support long-term financial sustainability, programme expansion, and reputational growth. This includes in our current development phase; a Chambers focused accreditation scheme, high-value individual giving, and crowdfunding campaigns. Future expansion has the scope to include other opportunities whether identified by the organisation or by you. You will help develop, test, and implement these initiatives as they evolve. As Partnerships & Growth Officer, you will be responsible for: Overseeing the pilot of the accreditation scheme including; conducting meetings with pilot chambers, co-ordinating with consultants, ensuring deliverable are met, assisting with evaluation and refinement, supporting materials production Overseeing the initial stages of our high value individual giving work stream including; identifying potential givers, conducting relevant meetings, co-ordinating with suppliers, dispatching thank you gifts, and supporting materials production and distribution Developing crowd funding and fundraising initiatives including; innovating themes for targeted campaigns, overseeing campaign delivery, co-ordinating with volunteer fundraisers, administering recurring donations, and supporting materials production and distribution Applying a creative, solutions-focused mindset to identifying and shaping future opportunities Other Duties Beyond core responsibilities, you will also support wider organisational activities as needed. This may involve assisting with the BarNav newsletter, representing Bridging the Bar at events, and completing additional tasks that contribute to the charity s overall effectiveness. Overseeing production of the BarNav newsletter including; brainstorming issues themes . click apply for full job details
Dec 15, 2025
Full time
Key Details We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity s sustainability and impact. Job Title: Partnerships & Growth Officer Location: Remote (c. twice a month travel to London and other UK cities, with expenses reimbursed). Working Hours: Mon- Fri 9 00 with a one hour lunch break. Weekend Work: 1 2 Saturdays per month (September to June), with time off in lieu. Salary:£25,396.80 per annum, with eligibility for a discretionary bonus linked to organisational performance. The expected range for this bonus is £1,000 £5,000, depending on results. About Bridging the Bar Bridging the Bar (BTB) is an award-winning charity working to increase diversity at the Bar of England and Wales. We support aspiring barristers from underrepresented backgrounds through a range of high-impact programmes, events, and partnerships with leading chambers, law firms, and institutions. The Role We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity s sustainability and impact. As Partnerships & Growth Officer, you will manage the delivery and renewal of our annual Partnership Cycle, cultivate major sponsorships, prepare award and grant applications, support the development of new income streams such as our accreditation scheme, high-value individual giving, and crowdfunding, and innovate novel initiatives. You will work closely with the Head of Operations and Programmes, as well as the wider Programmes team, to ensure high-quality delivery across all external commitments, seamless coordination, and effective communication of BTB s outcomes and impact. This role is ideal for someone who is motivated by securing resources, enjoys leading external meetings, thrives in a varied and fast-moving environment, has a flexible and innovative approach, and is excited by the opportunity to contribute to BTB s strategic growth and long-term success. Key Responsibilities Partnerships Cycle Each year, Bridging the Bar works with a cohort of chambers and organisations who financially support our work through the Partnership Cycle. This cycle runs from April to April, with partners donating a set amount in return for formal recognition and a package of benefits delivered throughout the year. As the cycle progresses, you will be responsible for outreach and renewals, onboarding, benefit delivery, and ongoing relationship management. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying potential partner organisations, and conducting proactive outreach to engage them in the Partnership Cycle Renewing existing or recurring partnerships, ensuring positive and long-term relationships Leading meetings and negotiations with potential or existing partners to secure onboarding to the current Partnerships Cycle Ensuring the smooth delivery of partnership benefits, including coordinating agreed activities and supporting partners to maximise the value of their engagement Coordinating with programme teams where cross-team collaboration is required to ensure expectations are met in relation to partner benefits Maintaining accurate partnership tracking, including invoicing, communications, benefit allocation, and delivery deadlines Monitoring partner accounts and taking a proactive approach to managing partner relationships and resolving issues Developing and refining partnership materials, such as proposals, benefit decks, and outreach resources Bringing an innovative, solutions-focused approach to the design and delivery of partnership benefits and improvements to the overall cycle Gathering partnership feedback, ensuring partners understand the value and outcomes of their contribution Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in the production of reports for the Board Major Sponsorships Bridging the Bar also secures major sponsorships to fund specific programmes, such as the Academy. These agreements are individually negotiated and supported through tailored engagement plans. You will be responsible for identifying potential major sponsors, supporting negotiations, coordinating the delivery of agreed benefits, and managing these relationships to ensure strong long-term sponsorships. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying potential major sponsors, and conducting proactive outreach to engage organisations aligned with our programmes and new initiatives Cultivating and renewing major sponsorships, ensuring positive, long-term relationships with key funders Developing proposals, presentations, and engagement resources tailored to major funders to support pitches Collaborating with programme teams to ensure cross-team deliverables related to major sponsorships are met effectively and on schedule Maintaining accurate tracking of major sponsorships, including records of communications, deliverables, invoicing, and benefit fulfilment Proactively monitoring sponsor accounts, addressing emerging needs, and supporting strong relationship stewardship Gathering sponsor feedback and helping sponsors understand the outcomes and impact of their contribution Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in producing reports for the Board Grants and Awards Applications Bridging the Bar also pursues opportunities through both achievement awards and monetary grants. Achievement awards help raise our profile and showcase the impact of our work, while grant funding supports the delivery and growth of our programmes. You will contribute to identifying suitable opportunities, preparing strong applications, and supporting the stewardship and reporting required by award bodies and grant funders. As Partnerships & Growth Officer, you will be responsible for: Researching and identifying suitable opportunities that align with Bridging the Bar s mission, programmes, impact, and funding requirements Drafting and preparing high-quality applications, including gathering evidence, impact data, and supporting materials Monitoring deadlines and submission requirements to ensure timely, accurate applications Assisting with stewardship of award bodies and grant funders, including timely communication and relationship management Supporting grant reporting requirements, such as gathering programme data, preparing summaries, and assisting the Head of Operations and Programmes with narrative and financial reporting New Initiatives In addition to established activities, Bridging the Bar pursues new and emerging initiatives to support long-term financial sustainability, programme expansion, and reputational growth. This includes in our current development phase; a Chambers focused accreditation scheme, high-value individual giving, and crowdfunding campaigns. Future expansion has the scope to include other opportunities whether identified by the organisation or by you. You will help develop, test, and implement these initiatives as they evolve. As Partnerships & Growth Officer, you will be responsible for: Overseeing the pilot of the accreditation scheme including; conducting meetings with pilot chambers, co-ordinating with consultants, ensuring deliverable are met, assisting with evaluation and refinement, supporting materials production Overseeing the initial stages of our high value individual giving work stream including; identifying potential givers, conducting relevant meetings, co-ordinating with suppliers, dispatching thank you gifts, and supporting materials production and distribution Developing crowd funding and fundraising initiatives including; innovating themes for targeted campaigns, overseeing campaign delivery, co-ordinating with volunteer fundraisers, administering recurring donations, and supporting materials production and distribution Applying a creative, solutions-focused mindset to identifying and shaping future opportunities Other Duties Beyond core responsibilities, you will also support wider organisational activities as needed. This may involve assisting with the BarNav newsletter, representing Bridging the Bar at events, and completing additional tasks that contribute to the charity s overall effectiveness. Overseeing production of the BarNav newsletter including; brainstorming issues themes . click apply for full job details
Energy Contract Officer - 12-month FTC Location: Didsbury, Manchester Salary: £32,288 Please note:This role will remain advertised for an extended period over the Christmas break. We will begin shortlisting in early January, with interviews taking place mid-January.Well be in touch in the New Year! As an Energy Contract Officer, youll play a key role in ensuring our communities have reliable and eff click apply for full job details
Dec 15, 2025
Contractor
Energy Contract Officer - 12-month FTC Location: Didsbury, Manchester Salary: £32,288 Please note:This role will remain advertised for an extended period over the Christmas break. We will begin shortlisting in early January, with interviews taking place mid-January.Well be in touch in the New Year! As an Energy Contract Officer, youll play a key role in ensuring our communities have reliable and eff click apply for full job details
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year. We are now looking for a Sport & Leisure Development Officer to join us on a full-time, permanent basis, working 36 hours per week. The Benefits Salary of £33,666 - £36,500 per annum, depending on experience. 26 days' annual leave plus public holidays, increasing to 29 days after three years service Pension scheme (3% employee contribution; up to 10% employer contribution Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful park location This is a standout opportunity for an individual with experience in sport development, community engagement, or participation growth to join our mission-led organisation. In this highly rewarding role, you will have the chance to make a real impact on the sports that take place across the Royal Parks, positively influencing the lives of Londoners and further developing your career in an engaging area. What s more, you ll discover a dynamic and exciting environment where there is plenty of room for growth and a host of rich rewards that will ensure you are equipped and enabled to thrive in your role. The Role As our Sport & Leisure Development Officer, you will lead initiatives that grow participation in sports activity across our organisation, with a strong focus on inclusion and access for underrepresented communities. Working closely with on-site tennis facility leads and the Lawn Tennis Association (LTA), you will design and deliver participation programmes, seeking to increase engagement and court usage, and maximise programme capacity. You ll build strong partnerships with clubs, schools, local authorities, and community organisations, helping to remove barriers to participation and ensure sport within the parks is welcoming, affordable, and sustainable. Additionally, you will: Shape diverse and inclusive sports programmes Create opportunities for underrepresented groups Monitor and evaluate participation data to guide decision-making and report on outcomes Represent us at meetings, forums and events Support coach-led sessions and wider health and wellbeing activities Assist with reporting, usage records, and business plan delivery About You To be considered as our Sport & Leisure Development Officer, you will need: Experience in sport development, community engagement, or participation growth Experience of managing partnerships and stakeholder relationships A strong understanding of inclusion and barriers to participation in underserved communities Knowledge of the UK tennis landscape and/or experience working with or alongside the LTA Strong organisational skills with a data-informed, outcome-focused approach Confident communication skills and a genuine passion for social impact through sport We want to put everyone in the best possible position to succeed and use the Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button, which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. Other organisations may call this role Sports Development Officer, Participation Development Officer, Project Officer, Engagement Officer, Community Sport Officer, or Leisure Development Officer. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
Dec 15, 2025
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year. We are now looking for a Sport & Leisure Development Officer to join us on a full-time, permanent basis, working 36 hours per week. The Benefits Salary of £33,666 - £36,500 per annum, depending on experience. 26 days' annual leave plus public holidays, increasing to 29 days after three years service Pension scheme (3% employee contribution; up to 10% employer contribution Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful park location This is a standout opportunity for an individual with experience in sport development, community engagement, or participation growth to join our mission-led organisation. In this highly rewarding role, you will have the chance to make a real impact on the sports that take place across the Royal Parks, positively influencing the lives of Londoners and further developing your career in an engaging area. What s more, you ll discover a dynamic and exciting environment where there is plenty of room for growth and a host of rich rewards that will ensure you are equipped and enabled to thrive in your role. The Role As our Sport & Leisure Development Officer, you will lead initiatives that grow participation in sports activity across our organisation, with a strong focus on inclusion and access for underrepresented communities. Working closely with on-site tennis facility leads and the Lawn Tennis Association (LTA), you will design and deliver participation programmes, seeking to increase engagement and court usage, and maximise programme capacity. You ll build strong partnerships with clubs, schools, local authorities, and community organisations, helping to remove barriers to participation and ensure sport within the parks is welcoming, affordable, and sustainable. Additionally, you will: Shape diverse and inclusive sports programmes Create opportunities for underrepresented groups Monitor and evaluate participation data to guide decision-making and report on outcomes Represent us at meetings, forums and events Support coach-led sessions and wider health and wellbeing activities Assist with reporting, usage records, and business plan delivery About You To be considered as our Sport & Leisure Development Officer, you will need: Experience in sport development, community engagement, or participation growth Experience of managing partnerships and stakeholder relationships A strong understanding of inclusion and barriers to participation in underserved communities Knowledge of the UK tennis landscape and/or experience working with or alongside the LTA Strong organisational skills with a data-informed, outcome-focused approach Confident communication skills and a genuine passion for social impact through sport We want to put everyone in the best possible position to succeed and use the Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button, which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. Other organisations may call this role Sports Development Officer, Participation Development Officer, Project Officer, Engagement Officer, Community Sport Officer, or Leisure Development Officer. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
Location: London Hybrid (1-2 days per week in London office) Interview date: w/c 19th January 2026 Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028. In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences. You will also lead on the delivery of an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving. This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we d love to hear from you. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Main responsibilities Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences. Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year. Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth. Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success. Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting. What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. Knowledge and skills Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets. Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving. Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences. Strong planning and organisational skills; able to work with tight deadlines. Demonstrable experience of: Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals. End-to-end project management. Developing and managing relationships with multiple internal stakeholders to deliver results. Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Liam Mills.
Dec 15, 2025
Full time
Location: London Hybrid (1-2 days per week in London office) Interview date: w/c 19th January 2026 Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028. In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences. You will also lead on the delivery of an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving. This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we d love to hear from you. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Main responsibilities Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences. Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year. Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth. Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success. Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting. What do I need? Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we re committed to fostering an inclusive and supportive work environment to help you develop. Knowledge and skills Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets. Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving. Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences. Strong planning and organisational skills; able to work with tight deadlines. Demonstrable experience of: Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals. End-to-end project management. Developing and managing relationships with multiple internal stakeholders to deliver results. Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Liam Mills.
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Chief Executive Officer Birmingham City Mission Posted on 09 December 2025 by Birmingham City Mission Location: Birmingham, West Midlands Salary: £40,000 to £45,000 + car allowance of £5,000 pa Contract: Permanent, Full-time Job Level: Senior executive Sector: Community and social action, Evangelism and discipleship, Finance, Governance, Operations Birmingham City mission (founded in 1966) exists to share God's love across our city through gospel proclamation and practical care for those in need. We are seeking a committed Christian leader to serve as our next CEO, providing spiritual leadership, strategic direction, and oversight of our wide ranging ministries. The CEO will: Lead and support staff and volunteers with a servant hearted approach. Work closely with the Board on vision, planning and governance. Oversee key areas including finance, fundraising, publicity, departmental leadership and safeguarding. Represent BCM in churches, community settings and partner organisations. Uphold BCM's twin priorities - preaching the gospel and helping those in need. A genuine Christian occupational requirement applies. Visa sponsorship is not available for this role.
Dec 15, 2025
Full time
Chief Executive Officer Birmingham City Mission Posted on 09 December 2025 by Birmingham City Mission Location: Birmingham, West Midlands Salary: £40,000 to £45,000 + car allowance of £5,000 pa Contract: Permanent, Full-time Job Level: Senior executive Sector: Community and social action, Evangelism and discipleship, Finance, Governance, Operations Birmingham City mission (founded in 1966) exists to share God's love across our city through gospel proclamation and practical care for those in need. We are seeking a committed Christian leader to serve as our next CEO, providing spiritual leadership, strategic direction, and oversight of our wide ranging ministries. The CEO will: Lead and support staff and volunteers with a servant hearted approach. Work closely with the Board on vision, planning and governance. Oversee key areas including finance, fundraising, publicity, departmental leadership and safeguarding. Represent BCM in churches, community settings and partner organisations. Uphold BCM's twin priorities - preaching the gospel and helping those in need. A genuine Christian occupational requirement applies. Visa sponsorship is not available for this role.
Contract: Permanent Hours: 37 hours per week Salary: NJC SO2 - HO1 SCP26-30 £37,280 - £40,777 per annum Closing Date: 11th December 2025 at 5pm Fylde Council is seeking an experienced professional to support the delivery of our Disabled Facilities Grant (DFG) programme. With an annual budget of £1.5 million, our service is committed to providing high-quality, tailored adaptations that improve the lives of residents across the borough. We work in close partnership with our Occupational Therapy team to ensure that every intervention is appropriate, proportionate, and responsive to individual needs. This role is ideal for someone with experience managing DFGs or working as a housing surveyor, who is passionate about making a tangible difference in the community. As part of our dedicated team, you will contribute to a service that consistently delivers within budget while maintaining high standards of care and financial sustainability. You'll play a key role in assessing, planning, and overseeing adaptations, ensuring best value and effective delivery throughout the year. If you're looking for a role where your technical expertise and commitment to fairness and quality can thrive, we'd love to hear from you. For full details, please see the attached Job Description. If you have any questions or require more information about this role, please contact Mark Moir, Senior Technical Officer or Cheryl Bennett, Housing Standards Manager, on .
Dec 15, 2025
Full time
Contract: Permanent Hours: 37 hours per week Salary: NJC SO2 - HO1 SCP26-30 £37,280 - £40,777 per annum Closing Date: 11th December 2025 at 5pm Fylde Council is seeking an experienced professional to support the delivery of our Disabled Facilities Grant (DFG) programme. With an annual budget of £1.5 million, our service is committed to providing high-quality, tailored adaptations that improve the lives of residents across the borough. We work in close partnership with our Occupational Therapy team to ensure that every intervention is appropriate, proportionate, and responsive to individual needs. This role is ideal for someone with experience managing DFGs or working as a housing surveyor, who is passionate about making a tangible difference in the community. As part of our dedicated team, you will contribute to a service that consistently delivers within budget while maintaining high standards of care and financial sustainability. You'll play a key role in assessing, planning, and overseeing adaptations, ensuring best value and effective delivery throughout the year. If you're looking for a role where your technical expertise and commitment to fairness and quality can thrive, we'd love to hear from you. For full details, please see the attached Job Description. If you have any questions or require more information about this role, please contact Mark Moir, Senior Technical Officer or Cheryl Bennett, Housing Standards Manager, on .
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Contract: Permanent Hours: 37 hours per week Salary: NJC SO2 - HO1 SCP26-30 £37,280 - £40,777 per annum Closing Date: 11th December 2025 at 5pm Fylde Council is seeking an experienced professional to support the delivery of our Disabled Facilities Grant (DFG) programme. With an annual budget of £1.5 million, our service is committed to providing high-quality, tailored adaptations that improve the lives of residents across the borough. We work in close partnership with our Occupational Therapy team to ensure that every intervention is appropriate, proportionate, and responsive to individual needs. This role is ideal for someone with experience managing DFGs or working as a housing surveyor, who is passionate about making a tangible difference in the community. As part of our dedicated team, you will contribute to a service that consistently delivers within budget while maintaining high standards of care and financial sustainability. You'll play a key role in assessing, planning, and overseeing adaptations, ensuring best value and effective delivery throughout the year. If you're looking for a role where your technical expertise and commitment to fairness and quality can thrive, we'd love to hear from you. For full details, please see the attached Job Description. If you have any questions or require more information about this role, please contact Mark Moir, Senior Technical Officer or Cheryl Bennett, Housing Standards Manager, on .
Dec 15, 2025
Full time
Contract: Permanent Hours: 37 hours per week Salary: NJC SO2 - HO1 SCP26-30 £37,280 - £40,777 per annum Closing Date: 11th December 2025 at 5pm Fylde Council is seeking an experienced professional to support the delivery of our Disabled Facilities Grant (DFG) programme. With an annual budget of £1.5 million, our service is committed to providing high-quality, tailored adaptations that improve the lives of residents across the borough. We work in close partnership with our Occupational Therapy team to ensure that every intervention is appropriate, proportionate, and responsive to individual needs. This role is ideal for someone with experience managing DFGs or working as a housing surveyor, who is passionate about making a tangible difference in the community. As part of our dedicated team, you will contribute to a service that consistently delivers within budget while maintaining high standards of care and financial sustainability. You'll play a key role in assessing, planning, and overseeing adaptations, ensuring best value and effective delivery throughout the year. If you're looking for a role where your technical expertise and commitment to fairness and quality can thrive, we'd love to hear from you. For full details, please see the attached Job Description. If you have any questions or require more information about this role, please contact Mark Moir, Senior Technical Officer or Cheryl Bennett, Housing Standards Manager, on .
Role: Head of Quality & Impact Location: Flexible working with 1 day a week in London Salary: £42,000 £50,000 per annum Contract: Full-time, 12-month FTC (potential for permanent) The Opportunity Civitas Recruitment are delighted to support a great UK Islamic Charity with their search for a Head of Quality & Impact. This pivotal role will ensure the Charity s grantmaking and support programmes are implemented effectively, continuously improved through rigorous evaluation, and underpinned by quality assurance and demonstrable impact. Key Responsibilities • Design and implement evaluation frameworks across all programmes • Lead internal and commission external evaluations • Oversee programme audits, ensuring alignment with SOPs and Sharia compliance • Manage a Quality Assurance Officer and support programme teams with monitoring tools • Produce actionable reports and contribute to the Charity s annual impact reporting • Act as a supportive partner to teams, promoting a culture of learning and reflection The Candidate We re looking for a proactive and analytical professional with: • Strong experience in monitoring, evaluation, and quality assurance • Proven ability to produce impact reports and work across diverse stakeholders • Knowledge of evaluation methods (qualitative and quantitative) • Experience in the UK welfare or poverty sector is desirable • Experience in cash transfer programming and an understanding of Zakat is a plus If the role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information
Dec 15, 2025
Full time
Role: Head of Quality & Impact Location: Flexible working with 1 day a week in London Salary: £42,000 £50,000 per annum Contract: Full-time, 12-month FTC (potential for permanent) The Opportunity Civitas Recruitment are delighted to support a great UK Islamic Charity with their search for a Head of Quality & Impact. This pivotal role will ensure the Charity s grantmaking and support programmes are implemented effectively, continuously improved through rigorous evaluation, and underpinned by quality assurance and demonstrable impact. Key Responsibilities • Design and implement evaluation frameworks across all programmes • Lead internal and commission external evaluations • Oversee programme audits, ensuring alignment with SOPs and Sharia compliance • Manage a Quality Assurance Officer and support programme teams with monitoring tools • Produce actionable reports and contribute to the Charity s annual impact reporting • Act as a supportive partner to teams, promoting a culture of learning and reflection The Candidate We re looking for a proactive and analytical professional with: • Strong experience in monitoring, evaluation, and quality assurance • Proven ability to produce impact reports and work across diverse stakeholders • Knowledge of evaluation methods (qualitative and quantitative) • Experience in the UK welfare or poverty sector is desirable • Experience in cash transfer programming and an understanding of Zakat is a plus If the role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information
Permanent 24 Hours per week (worked over 3 days) a requirement of minimum of 2 days office based in Windermere We plan to hold interviews w/c 5th January 2025 It's an exciting and varied role working alongside the Payroll team within wider Finance department. You will be one of the main points of contact for any payroll related queries, ensuring a high level of service is provided to colleagues at all times and any issues are resolved in a timely manner. You will be working as a team to ensure all colleagues across Lakeland are paid accurately and on time, completing hour checks each week along with distributing reports across the business. You will have an understanding of the payroll process fromstart to finish - from applying tax code changes and working out manual adjustments through to the final submission of RTI (Real Time Information)to HMRC. Alongside processing of the payroll, you will be completingcalculations for our new starters, colleagues who are leaving and changeof contracts midway through the year, including holiday calculations. You will also assist with completing year end duties as and when required. You'll be comfortable with IT (payroll and time/attendance systems), havegood excel skills, numeracy with a high degree of accuracy and a greatattention to detail to help identify any issues or discrepancies withinthe payroll whilst maintaining confidentiality at all times. You will have worked within a payroll setting before and understand thepayroll process end to end whilst also having an understanding of otherelements that make up payroll such as auto enrolment/attachment ofearnings/sick pay. You will be confident in taking ownership of issues if they arise and ensure they are resolved in a timely manner. Holding a payroll qualification would be advantageous. You will be up to date withpayroll legislation and have worked in a payroll setting for at least two years. Founded in the early 60s, with the same strong values of quality and customer care now as when we firststarted. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan. There are 29 days' paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together
Dec 15, 2025
Full time
Permanent 24 Hours per week (worked over 3 days) a requirement of minimum of 2 days office based in Windermere We plan to hold interviews w/c 5th January 2025 It's an exciting and varied role working alongside the Payroll team within wider Finance department. You will be one of the main points of contact for any payroll related queries, ensuring a high level of service is provided to colleagues at all times and any issues are resolved in a timely manner. You will be working as a team to ensure all colleagues across Lakeland are paid accurately and on time, completing hour checks each week along with distributing reports across the business. You will have an understanding of the payroll process fromstart to finish - from applying tax code changes and working out manual adjustments through to the final submission of RTI (Real Time Information)to HMRC. Alongside processing of the payroll, you will be completingcalculations for our new starters, colleagues who are leaving and changeof contracts midway through the year, including holiday calculations. You will also assist with completing year end duties as and when required. You'll be comfortable with IT (payroll and time/attendance systems), havegood excel skills, numeracy with a high degree of accuracy and a greatattention to detail to help identify any issues or discrepancies withinthe payroll whilst maintaining confidentiality at all times. You will have worked within a payroll setting before and understand thepayroll process end to end whilst also having an understanding of otherelements that make up payroll such as auto enrolment/attachment ofearnings/sick pay. You will be confident in taking ownership of issues if they arise and ensure they are resolved in a timely manner. Holding a payroll qualification would be advantageous. You will be up to date withpayroll legislation and have worked in a payroll setting for at least two years. Founded in the early 60s, with the same strong values of quality and customer care now as when we firststarted. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the pipeline There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, a group personal pension plan. There are 29 days' paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Mids. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Mids. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 15, 2025
Full time
Description As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership - ensuring that the work is delivered safely, on time, within budget and to our Client's expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a 'right first time' approach. Key Responsibilities You will be managing the Service Delivery Supervisor's, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures. Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met. Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores. Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved. Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc. Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks) Maintain strong customer focus, to support improved OFGEM score Monitor, meet and strive to exceed all business performance targets Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working Manage their business unit to promote team working and collaboration Carry out the appropriate performance reviews and development of staff, defined by P&OD Ensure that Occupational Health requirements are implemented To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas managers appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances. JBRP1_UKTJ
Dec 15, 2025
Full time
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas managers appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances. JBRP1_UKTJ
Senior Regulatory Compliance & Incident Officer Permanent, Full time: 35 hours per week Salary: £40,000 to £45,000 + Benefits Home based in England, Scotland or Wales with occasional national travel The Senior Regulatory Compliance & Incident Officer is an operational role reporting to the Regulatory Compliance & Incident Manager. Candidates must have experience working within an Awarding Organisation or End-Point Assessment Organisation (EPAO), specifically as part of a regulatory compliance team. While this position does not have formal line management responsibility, the Senior Officer is expected to matrix manage and mentor other team members to enhance capability. The role involves supporting the Manager in overseeing complex incidents, driving continuous improvement initiatives, leading on high-impact incidents, contributing to policy development, and playing a key part in stakeholder engagement and regulatory reporting. What you'll be doing You'll take the lead when it comes to investigating complex or high-impact incidents - gathering evidence, speaking to those involved, and pulling the facts together clearly and systematically. You'll also be someone colleagues turn to for advice: whether that's interpreting regulatory requirements, understanding what good compliance looks like, or helping teams manage potential risks. Throughout the project lifecycle, you'll help teams understand regulatory expectations, assess risk, and make sure compliance is built in from the start. You'll also support our audit activity - coordinating with different teams, preparing documentation, and making sure actions are followed through. Notifiable events will be another core part of your role. You'll take ownership of the more complex cases, ensure root cause analysis is completed, and make sure corrective actions are put in place. Throughout this, you'll keep the Manager updated so that we maintain transparency and meet all regulatory requirements. Building strong relationships will be key. You'll work with colleagues across the business, external partners, and regulators - sometimes representing EAL at meetings or industry events. You'll also help us keep improving: spotting opportunities to make our processes work better, leading or supporting improvement initiatives, and contributing to training that helps embed best practice. You'll support the identification of compliance and governance risks, help develop mitigation strategies, and contribute to regular reviews to keep our risk picture up to date. You'll also play a role in shaping our policies and procedures, ensuring they're clear, compliant, and aligned to regulatory expectations. Finally, training and mentoring will be part of your day-to-day work. You'll help onboard new colleagues, deliver training to strengthen regulatory understanding, and support other officers as they grow professionally. Additionally, you'll be responsible for producing accurate compliance reports, analysing incident and audit data, and highlighting trends that support better decision-making. What we're looking for You'll have experience in delivering or developing qualifications within an AO or EPA environment. As well as this you will be confident communicating clearly and professionally - whether you're drafting regulatory reports, documenting incidents, or shaping policies and processes. We're looking for someone who already has experience leading complex investigations and managing compliance obligations in an AO or EPAO setting. Being able to build strong relationships is crucial - especially when it comes to influencing, negotiating, and working closely with regulators and internal stakeholders. We're also looking for someone who has supported or mentored others before, and who can demonstrate their ability to help colleagues strengthen their skills and confidence. You'll have experience in leading investigations, delivering compliance or governance-focused change initiatives and will be able to show how you've worked collaboratively across teams. You'll be educated to Level 5/degree level (or equivalent) and bring a strong, practical understanding of Ofqual and other regulatory frameworks, and know how they're applied in real AO/EPAO contexts. It would be great (but not essential) if you also have Any qualifications related to compliance, risk, or similar fields, along with experience in regulatory audits or reporting. If you have experience delivering training sessions or workshops this will be advantageous. Working for EAL/Enginuity Group We offer a supportive work environment and a comprehensive benefits package. Equity, diversity and inclusion are integral to everything we do, and we are committed to being an inclusive workplace where all colleagues feel valued and able to be themselves. We actively encourage applications from people of all backgrounds, identities and experiences. Many of our team work flexibly, and we would be happy to discuss how flexible working could work for you and the business. If you are shortlisted for interview, please let us know so we can explore this together. We also welcome discussions about any reasonable adjustments that may support you throughout the recruitment process. Remote/home based working at Enginuity Your working hours will be 35 per week, working 9am until 5pm with a 1 hour lunch. As a home-based employee you will fulfil your job responsibilities from home. Interactions with work and colleagues will be from a virtual environment. Depending on your role you will be required to either have some occasional travel or UK national travel. This travel will be required to allow you to fulfil different parts of your role and to meet colleagues on a quarterly basis. Other meetings that might require you to travel are events such as all colleague away days, training, and project work. Please review the advert to gain this insight to how much travel is expected. Also, ask at interview stage to confirm the frequency of travel and distance. The company will provide you with the IT equipment required to carry out your role but it is a requirement that you provide all the necessary facilities for working from home; including broadband, home office, desk and chair. Our benefits include: Competitive externally benchmarked salaries A defined contribution pension (4.5% employer/employee contribution). 25 days paid holiday (increasing after 1 years' service to 26 days and 2 years to 27 days), plus bank holidays. 3 additional paid days for company shutdown over Christmas and New Year A holiday buy scheme - option to buy up 5 days extra days holiday per year Life assurance of 2x your salary A Healthcare Cash Plan so you can claim back the costs of everyday health care such as dental, optical and physiotherapy. Plus, a virtual 24 hour GP service. Paid membership of a Professional Body to support your continuous development. An Employee Assistance Programme offering free confidential advice and support Wellbeing programmes, access to a free wellbeing website and wellbeing app Paid time off to volunteer in your local community or to support wider charitable causes A comprehensive discounts and benefits scheme, with discounts at many high street and online retailers Enhanced maternity, paternity, shared parental, adoption and dependant leave Access to training and development opportunities About Us The Enginuity Group exists to find new ways to close skills gaps in UK engineering and manufacturing in order to create a more productive sector at the forefront of designing, making and maintaining the solutions to society's greatest challenges. Enginuity is a charity that has created a 'common language' for engineering and manufacturing occupation and skills data, to help employers have the right skills at the right time to adapt faster to change. We use this unique approach to sector data, alongside our deep understanding of the skills needs of UK engineering and manufacturing businesses, to: support engineering and manufacturing employers in discovering new sources of skills; provide insights and recommendations on the skills that are increasingly in demand so businesses, sectors and government can plan ahead; and alongside EAL, the Enginuity Group's specialist Awarding Organisation, End Point Assessment Organisation and skills partner for industry, connect organisations to ensure technical education is fit for purpose and keeps pace with changing industry needs, new technologies and the net zero transition. Further Information If you have any questions, a request for further information, or would like to request this information in an alternative format, our Recruitment Team will be happy to help. Email us at . As part of our commitment to diversity, equality, and inclusion, you'll receive our Equal Opportunities Survey. We'd greatly appreciate it if you could take a few minutes to complete it - it helps us monitor and improve our recruitment practices. We're unable support UK relocation or to sponsor a visa for this role. Depending on the volume of applications, the closing date for this position may be extended or brought forward.
Dec 15, 2025
Full time
Senior Regulatory Compliance & Incident Officer Permanent, Full time: 35 hours per week Salary: £40,000 to £45,000 + Benefits Home based in England, Scotland or Wales with occasional national travel The Senior Regulatory Compliance & Incident Officer is an operational role reporting to the Regulatory Compliance & Incident Manager. Candidates must have experience working within an Awarding Organisation or End-Point Assessment Organisation (EPAO), specifically as part of a regulatory compliance team. While this position does not have formal line management responsibility, the Senior Officer is expected to matrix manage and mentor other team members to enhance capability. The role involves supporting the Manager in overseeing complex incidents, driving continuous improvement initiatives, leading on high-impact incidents, contributing to policy development, and playing a key part in stakeholder engagement and regulatory reporting. What you'll be doing You'll take the lead when it comes to investigating complex or high-impact incidents - gathering evidence, speaking to those involved, and pulling the facts together clearly and systematically. You'll also be someone colleagues turn to for advice: whether that's interpreting regulatory requirements, understanding what good compliance looks like, or helping teams manage potential risks. Throughout the project lifecycle, you'll help teams understand regulatory expectations, assess risk, and make sure compliance is built in from the start. You'll also support our audit activity - coordinating with different teams, preparing documentation, and making sure actions are followed through. Notifiable events will be another core part of your role. You'll take ownership of the more complex cases, ensure root cause analysis is completed, and make sure corrective actions are put in place. Throughout this, you'll keep the Manager updated so that we maintain transparency and meet all regulatory requirements. Building strong relationships will be key. You'll work with colleagues across the business, external partners, and regulators - sometimes representing EAL at meetings or industry events. You'll also help us keep improving: spotting opportunities to make our processes work better, leading or supporting improvement initiatives, and contributing to training that helps embed best practice. You'll support the identification of compliance and governance risks, help develop mitigation strategies, and contribute to regular reviews to keep our risk picture up to date. You'll also play a role in shaping our policies and procedures, ensuring they're clear, compliant, and aligned to regulatory expectations. Finally, training and mentoring will be part of your day-to-day work. You'll help onboard new colleagues, deliver training to strengthen regulatory understanding, and support other officers as they grow professionally. Additionally, you'll be responsible for producing accurate compliance reports, analysing incident and audit data, and highlighting trends that support better decision-making. What we're looking for You'll have experience in delivering or developing qualifications within an AO or EPA environment. As well as this you will be confident communicating clearly and professionally - whether you're drafting regulatory reports, documenting incidents, or shaping policies and processes. We're looking for someone who already has experience leading complex investigations and managing compliance obligations in an AO or EPAO setting. Being able to build strong relationships is crucial - especially when it comes to influencing, negotiating, and working closely with regulators and internal stakeholders. We're also looking for someone who has supported or mentored others before, and who can demonstrate their ability to help colleagues strengthen their skills and confidence. You'll have experience in leading investigations, delivering compliance or governance-focused change initiatives and will be able to show how you've worked collaboratively across teams. You'll be educated to Level 5/degree level (or equivalent) and bring a strong, practical understanding of Ofqual and other regulatory frameworks, and know how they're applied in real AO/EPAO contexts. It would be great (but not essential) if you also have Any qualifications related to compliance, risk, or similar fields, along with experience in regulatory audits or reporting. If you have experience delivering training sessions or workshops this will be advantageous. Working for EAL/Enginuity Group We offer a supportive work environment and a comprehensive benefits package. Equity, diversity and inclusion are integral to everything we do, and we are committed to being an inclusive workplace where all colleagues feel valued and able to be themselves. We actively encourage applications from people of all backgrounds, identities and experiences. Many of our team work flexibly, and we would be happy to discuss how flexible working could work for you and the business. If you are shortlisted for interview, please let us know so we can explore this together. We also welcome discussions about any reasonable adjustments that may support you throughout the recruitment process. Remote/home based working at Enginuity Your working hours will be 35 per week, working 9am until 5pm with a 1 hour lunch. As a home-based employee you will fulfil your job responsibilities from home. Interactions with work and colleagues will be from a virtual environment. Depending on your role you will be required to either have some occasional travel or UK national travel. This travel will be required to allow you to fulfil different parts of your role and to meet colleagues on a quarterly basis. Other meetings that might require you to travel are events such as all colleague away days, training, and project work. Please review the advert to gain this insight to how much travel is expected. Also, ask at interview stage to confirm the frequency of travel and distance. The company will provide you with the IT equipment required to carry out your role but it is a requirement that you provide all the necessary facilities for working from home; including broadband, home office, desk and chair. Our benefits include: Competitive externally benchmarked salaries A defined contribution pension (4.5% employer/employee contribution). 25 days paid holiday (increasing after 1 years' service to 26 days and 2 years to 27 days), plus bank holidays. 3 additional paid days for company shutdown over Christmas and New Year A holiday buy scheme - option to buy up 5 days extra days holiday per year Life assurance of 2x your salary A Healthcare Cash Plan so you can claim back the costs of everyday health care such as dental, optical and physiotherapy. Plus, a virtual 24 hour GP service. Paid membership of a Professional Body to support your continuous development. An Employee Assistance Programme offering free confidential advice and support Wellbeing programmes, access to a free wellbeing website and wellbeing app Paid time off to volunteer in your local community or to support wider charitable causes A comprehensive discounts and benefits scheme, with discounts at many high street and online retailers Enhanced maternity, paternity, shared parental, adoption and dependant leave Access to training and development opportunities About Us The Enginuity Group exists to find new ways to close skills gaps in UK engineering and manufacturing in order to create a more productive sector at the forefront of designing, making and maintaining the solutions to society's greatest challenges. Enginuity is a charity that has created a 'common language' for engineering and manufacturing occupation and skills data, to help employers have the right skills at the right time to adapt faster to change. We use this unique approach to sector data, alongside our deep understanding of the skills needs of UK engineering and manufacturing businesses, to: support engineering and manufacturing employers in discovering new sources of skills; provide insights and recommendations on the skills that are increasingly in demand so businesses, sectors and government can plan ahead; and alongside EAL, the Enginuity Group's specialist Awarding Organisation, End Point Assessment Organisation and skills partner for industry, connect organisations to ensure technical education is fit for purpose and keeps pace with changing industry needs, new technologies and the net zero transition. Further Information If you have any questions, a request for further information, or would like to request this information in an alternative format, our Recruitment Team will be happy to help. Email us at . As part of our commitment to diversity, equality, and inclusion, you'll receive our Equal Opportunities Survey. We'd greatly appreciate it if you could take a few minutes to complete it - it helps us monitor and improve our recruitment practices. We're unable support UK relocation or to sponsor a visa for this role. Depending on the volume of applications, the closing date for this position may be extended or brought forward.
Go back NICE - The National Institute for Health and Care Excellence Deputy Director of Infrastructure, Cyber and IT Operations The closing date is 04 January 2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We improve outcomes for people using the NHS and other public health and social care services by: o producing evidence-based guidance and advice for health, public health and social care practitioners no developing quality standards and performance metrics for people providing and commissioning health, public health and social care services no providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care. Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility Main duties of the job This role will be accountable for: o Developing and managing the relevant short, medium and long-term strategies for delivery of infrastructure, cyber security and end user support to NICE. o Directing the infrastructure, cyber security, end user services and IT operations functions within the organisation that is tasked with: o Establishing and maintaining stable and secure infrastructure services for NICE. o Ensuring plans for ongoing infrastructure and end users services achieve business goals, performance targets and agreed service levels. o Ensuring appropriate system and processes are in place to enable the day-to-day IT operations, improvement and transformation programmes, and implementation of technical strategies. o Planning, testing and implementing the disaster recovery/business continuity plans for NICE infrastructure. o Deputise and stand-in for the CIO as and when required in internal and external forums, bodies including NICE Executive Team and board. o Act as NICE Deputy Cyber Information Security Officer (CISO). About us The Deputy Director of Infrastructure, Cyber and IT Operations will be a key member of the Digital, Information and Technology directorate's senior team, taking an active role in shaping the strategy and governance of the Directorate. The role will be accountable for the delivery of the infrastructure, cyber and IT operations functions of the organisation, ensuring smooth running with a minimum of risk or disruption. The role will actively support NICE's digital and technology portfolio and programme of on-going digital transformation. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. Job responsibilities To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities. Person Specification Education Educated to Master's level or equivalent level or equivalent experience of working at a senior level in a relevant specialist area. Experience Significant experience managing technology and complex infrastructure, including development of technical architecture and roadmaps. Leverages both traditional best practices as well as emerging methods. Experience Proven ability to plan and deliver major technology and cyber programmes, strategic plans and projects that meet user needs; capable of developing and executing strategic plans and roadmaps Experience Strong financial acumen; experience of budgeting, business planning and reporting; procurement of technology; contract and vendor/partner management with a value for money focus. Skills Highly developed specialist knowledge / subject matter expert related to delivery of technology, infrastructure (on-premise and cloud), cyber security and IT operations functions. Skills Extensive client/stakeholder management; highly effective communication at different levels (including large audience presentations and formal settings). Uses effective influencing and negotiation skills in an environment where there may be barriers to change/contentious information. Skills Demonstrable leadership, vision, strategic thinking and planning; able to adopt appropriate management styles and operate effectively in politically sensitive contexts. Other Experience of developing roadmaps, reporting on progress to a range of senior stakeholders, and ability to adapt plans and strategies in response to changing environments/priorities. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NICE - The National Institute for Health and Care Excellence
Dec 15, 2025
Full time
Go back NICE - The National Institute for Health and Care Excellence Deputy Director of Infrastructure, Cyber and IT Operations The closing date is 04 January 2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We improve outcomes for people using the NHS and other public health and social care services by: o producing evidence-based guidance and advice for health, public health and social care practitioners no developing quality standards and performance metrics for people providing and commissioning health, public health and social care services no providing a range of information services for commissioners, practitioners and managers across the spectrum of health and social care. Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility Main duties of the job This role will be accountable for: o Developing and managing the relevant short, medium and long-term strategies for delivery of infrastructure, cyber security and end user support to NICE. o Directing the infrastructure, cyber security, end user services and IT operations functions within the organisation that is tasked with: o Establishing and maintaining stable and secure infrastructure services for NICE. o Ensuring plans for ongoing infrastructure and end users services achieve business goals, performance targets and agreed service levels. o Ensuring appropriate system and processes are in place to enable the day-to-day IT operations, improvement and transformation programmes, and implementation of technical strategies. o Planning, testing and implementing the disaster recovery/business continuity plans for NICE infrastructure. o Deputise and stand-in for the CIO as and when required in internal and external forums, bodies including NICE Executive Team and board. o Act as NICE Deputy Cyber Information Security Officer (CISO). About us The Deputy Director of Infrastructure, Cyber and IT Operations will be a key member of the Digital, Information and Technology directorate's senior team, taking an active role in shaping the strategy and governance of the Directorate. The role will be accountable for the delivery of the infrastructure, cyber and IT operations functions of the organisation, ensuring smooth running with a minimum of risk or disruption. The role will actively support NICE's digital and technology portfolio and programme of on-going digital transformation. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. Job responsibilities To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities. Person Specification Education Educated to Master's level or equivalent level or equivalent experience of working at a senior level in a relevant specialist area. Experience Significant experience managing technology and complex infrastructure, including development of technical architecture and roadmaps. Leverages both traditional best practices as well as emerging methods. Experience Proven ability to plan and deliver major technology and cyber programmes, strategic plans and projects that meet user needs; capable of developing and executing strategic plans and roadmaps Experience Strong financial acumen; experience of budgeting, business planning and reporting; procurement of technology; contract and vendor/partner management with a value for money focus. Skills Highly developed specialist knowledge / subject matter expert related to delivery of technology, infrastructure (on-premise and cloud), cyber security and IT operations functions. Skills Extensive client/stakeholder management; highly effective communication at different levels (including large audience presentations and formal settings). Uses effective influencing and negotiation skills in an environment where there may be barriers to change/contentious information. Skills Demonstrable leadership, vision, strategic thinking and planning; able to adopt appropriate management styles and operate effectively in politically sensitive contexts. Other Experience of developing roadmaps, reporting on progress to a range of senior stakeholders, and ability to adapt plans and strategies in response to changing environments/priorities. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NICE - The National Institute for Health and Care Excellence
