A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
Mar 12, 2026
Full time
A leading property management company in Sale is seeking a Property Manager with at least 4 years of block management experience. You will manage a residential portfolio, handle communications with directors and leaseholders, and ensure compliance with health and safety regulations. The role offers a salary between £39,000 and £44,000, hybrid working options, and support for professional development, all within a supportive and friendly environment.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Mar 12, 2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Data Programme Manager Location: Hybrid (2-3 days travel to their offices in Hemel Hempstead) Contract: Outside IR35 Day rate: Up to £700 per day Duration: Initial 6 months but will most likely extend Start date: ASAP Key words: Data project management, hospitality Our Client requires an experienced Data Programme Manager to lead a multi disciplinary data delivery function comprising predominantly on shore contractors and an off shore engineering team. This role will oversee the planning, execution, and delivery of project work, small enhancements, and live service incidents within the data organisation. The ideal candidate will be proactive, comfortable operating in ambiguity, and able to engage confidently across a wide range of business stakeholders including Commercial, CRM/Guest/Loyalty, Operations, and Contact Centre teams. Key Responsibilities Programme Leadership & Delivery - Lead end to end delivery for data projects, enhancements, and live incident/defect management. - Own the planning, prioritisation, and alignment of cross functional workstreams across on shore and off shore teams. - Ensure delivery outcomes meet quality, timeline, and business value expectations. - Drive clarity in work definition actively identify and resolve ambiguity in requirements. Team & Stakeholder Management - Manage day to day activities of an on shore and an off shore teams. - Build strong relationships with business stakeholders across Commercial, Guest/CRM/Loyalty, Hotel Operations, and Contact Centre. - Act as a key liaison between business functions and the engineering teams, ensuring alignment of expectations and priorities. - Provide guidance, unblock issues, and ensure teams remain focused on the right outcomes. Governance, Planning & Reporting - Produce weekly status updates for the Head of Data and CTO, covering progress, risks, dependencies, and upcoming milestones. - Develop and maintain workload plans, resource allocations, and delivery roadmaps. - Ensure effective demand intake processes and support prioritisation conversations with the business. - Track capacity, optimise resource utilisation, and highlight shortages or risks proactively. Quality, Risk & Issue Management - Oversee live incidents, defects, and enhancements, ensuring timely triage, prioritisation, and resolution. - Identify delivery risks early, communicate them clearly, and drive mitigation actions. - Ensure robust change control processes are followed across programmes of work. Skills & Experience Required - Proven experience as a Programme Manager or Senior Project Manager within data, analytics, or technology environments. - Strong track record managing hybrid delivery teams (on shore & off shore). - Experience working with both project work and operational/live service pipelines. - Excellent communication skills, with the ability to simplify complexity and challenge stakeholders constructively. - Demonstrated capability in roadmap planning, resource management, and delivery governance. - Ability to thrive in fast moving environments with loosely defined or evolving requirements. - Solid understanding of data engineering concepts and delivery patterns (preferred but not essential).
Mar 12, 2026
Contractor
Data Programme Manager Location: Hybrid (2-3 days travel to their offices in Hemel Hempstead) Contract: Outside IR35 Day rate: Up to £700 per day Duration: Initial 6 months but will most likely extend Start date: ASAP Key words: Data project management, hospitality Our Client requires an experienced Data Programme Manager to lead a multi disciplinary data delivery function comprising predominantly on shore contractors and an off shore engineering team. This role will oversee the planning, execution, and delivery of project work, small enhancements, and live service incidents within the data organisation. The ideal candidate will be proactive, comfortable operating in ambiguity, and able to engage confidently across a wide range of business stakeholders including Commercial, CRM/Guest/Loyalty, Operations, and Contact Centre teams. Key Responsibilities Programme Leadership & Delivery - Lead end to end delivery for data projects, enhancements, and live incident/defect management. - Own the planning, prioritisation, and alignment of cross functional workstreams across on shore and off shore teams. - Ensure delivery outcomes meet quality, timeline, and business value expectations. - Drive clarity in work definition actively identify and resolve ambiguity in requirements. Team & Stakeholder Management - Manage day to day activities of an on shore and an off shore teams. - Build strong relationships with business stakeholders across Commercial, Guest/CRM/Loyalty, Hotel Operations, and Contact Centre. - Act as a key liaison between business functions and the engineering teams, ensuring alignment of expectations and priorities. - Provide guidance, unblock issues, and ensure teams remain focused on the right outcomes. Governance, Planning & Reporting - Produce weekly status updates for the Head of Data and CTO, covering progress, risks, dependencies, and upcoming milestones. - Develop and maintain workload plans, resource allocations, and delivery roadmaps. - Ensure effective demand intake processes and support prioritisation conversations with the business. - Track capacity, optimise resource utilisation, and highlight shortages or risks proactively. Quality, Risk & Issue Management - Oversee live incidents, defects, and enhancements, ensuring timely triage, prioritisation, and resolution. - Identify delivery risks early, communicate them clearly, and drive mitigation actions. - Ensure robust change control processes are followed across programmes of work. Skills & Experience Required - Proven experience as a Programme Manager or Senior Project Manager within data, analytics, or technology environments. - Strong track record managing hybrid delivery teams (on shore & off shore). - Experience working with both project work and operational/live service pipelines. - Excellent communication skills, with the ability to simplify complexity and challenge stakeholders constructively. - Demonstrated capability in roadmap planning, resource management, and delivery governance. - Ability to thrive in fast moving environments with loosely defined or evolving requirements. - Solid understanding of data engineering concepts and delivery patterns (preferred but not essential).
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 10, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Are you a Property Manager looking for your next new challenge? Have you got solid Block Management experience and want to work with an amazing company? We're looking for a Property Manager who wants ownership, influence and time to manage buildings properly, with quality over quantity. So if you've got a passion for property and want somewhere that you can develop professionally Read on. Responsibilities Full end-to-end management of a residential block portfolio Act as the main point of contact for directors, leaseholders and stakeholders Communicate regular updates to leaseholders and residents Carry out regular site inspections and arrange and oversee contractors Work with the accounts team to keep budgets on track and approve spend Ensure full compliance with H&S regulation (FRA, EICR, LOLER, etc) Manage insurance renewals and claims Qualifications At least 4 years in residential block or estate management Proven experience in managing complex or multi-unit developments Working knowledge of service charge budgets and financial admin Confident handling directors, leaseholders and challenging situations IT literate with Excel and property management systems Experience with DwellAnt is ideal Full driving licence and willingness to attend site visits Benefits and Salary Salary of £39,000 to £44,000 Hybrid working with flexibility once settled Funding and support for professional qualifications Direct access to senior leadership and decision making - 30 days holiday including bank holidays and an extra day off for your birthday Supportive and friendly working environment Send your CV over Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 09, 2026
Full time
Are you a Property Manager looking for your next new challenge? Have you got solid Block Management experience and want to work with an amazing company? We're looking for a Property Manager who wants ownership, influence and time to manage buildings properly, with quality over quantity. So if you've got a passion for property and want somewhere that you can develop professionally Read on. Responsibilities Full end-to-end management of a residential block portfolio Act as the main point of contact for directors, leaseholders and stakeholders Communicate regular updates to leaseholders and residents Carry out regular site inspections and arrange and oversee contractors Work with the accounts team to keep budgets on track and approve spend Ensure full compliance with H&S regulation (FRA, EICR, LOLER, etc) Manage insurance renewals and claims Qualifications At least 4 years in residential block or estate management Proven experience in managing complex or multi-unit developments Working knowledge of service charge budgets and financial admin Confident handling directors, leaseholders and challenging situations IT literate with Excel and property management systems Experience with DwellAnt is ideal Full driving licence and willingness to attend site visits Benefits and Salary Salary of £39,000 to £44,000 Hybrid working with flexibility once settled Funding and support for professional qualifications Direct access to senior leadership and decision making - 30 days holiday including bank holidays and an extra day off for your birthday Supportive and friendly working environment Send your CV over Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Senior Delivery Manager £70,000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products and services that improve financial wellbeing across the UK. You'll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.You'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Senior Delivery Manager will report directly to the Lead Delivery Manager. In this role, you will be responsible for: Role details Developing, guiding and coaching delivery manager line reports, providing them with frequent feedback and supporting the growth of their careers Ensuring that there is a shared understanding of goals and priorities by openly communicating with a diverse group of stakeholders and operational teams to understand business needs, enabling ideas and assisting team members. Ensuring compliance with relevant standards: Gov.uk service standards, accessibility, brand, SEO; etc. Proactively managing dependencies, overcoming obstacles and getting the best value against constraints. Managing risks and budgets to deliver the best possible value for money. Lead and motivate multi-disciplinary teams, ensuring they deliver our priorities whilst also maximising the teams full potential. Using best practice agile and lean methodologies to iterate products over time to continuously meet user needs and delight customers. You will be comfortable in a fast-paced environment and an authentic leader for your team and within the DMI directorate. Key accountabilities: Main point of contact for business stakeholders on digital projects. Leads the product release planning and sets expectations of functionality with key stakeholders considering impact on Service Delivery, front-line MaPS colleagues and customer experience. Has a strong enough grasp of customer and business needs to be able to take decisions for an in-progress project, propose compromises to resolve conflict and know when to escalate decisions to a project group or the right decision-maker. Facilitates agile principles within the team. To enable constructive debate on the best experiences and resolve them where possible. Direct further testing and research where required. Contributes to operational planning by understanding business needs and translating them into estimates for resource planning Championing agile delivery across the organisation and leading a community of practice comprising MaPS employees, contractors and 3rd party partners. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate you can apply practitioner to expert level delivery skills in the following areas: A recognised practitioner who coaches and leads teams in Agile and Lean practices, promotes best practice approaches, continually reflects, challenges, and adapts ways of working to support ongoing improvement and innovation. Takes responsibility for complex relationships with contracted suppliers and identifies appropriate contractual frameworks and appropriate suppliers. Negotiating with contracted suppliers and getting good value out of contracts and suppliers. Mediating between people and mending relationships, communicating with stakeholders at all levels. Managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government. Negotiating, influencing or setting budgets in complex environments. You can write or input into business cases, statements of work and can communicate business-value propositions. Apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them, working with other Agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project. Optimise the delivery flow of teams, addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You add value and can coach the organisation to inspect and adapt processes, guiding your teams through the implementation of a new process. Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. Identify problems or issues in the team dynamic and rectify them. You can identify issues through Agile 'health checks' with the team, and help to stimulate the right responses, engaging in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick. You can accelerate the team development cycle. Our Recruitment Process We keep things simple, fair, and transparent: Stage 1: Your application will be reviewed by one of our talent partners. Stage 2 : If successful, you will be invited to a telephone interview to discuss your skills and experience. Stage 3: The final shortlisted candidates will be invited to an in person interview in our Bedford officeEverything we do aligns with the Civil Service
Mar 08, 2026
Full time
Senior Delivery Manager £70,000 per annum Bedford Permanent Hybrid Working Join us at the Money and Pensions Service (MaPS) as a Senior Delivery Manager. This role offers you the chance to make a significant impact by leading the delivery of complex, high-risk digital products and services that improve financial wellbeing across the UK. You'll be at the forefront of agile transformation, mentoring delivery managers, and driving inclusive, user-centred design.You'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing. Role Overview The Senior Delivery Manager will report directly to the Lead Delivery Manager. In this role, you will be responsible for: Role details Developing, guiding and coaching delivery manager line reports, providing them with frequent feedback and supporting the growth of their careers Ensuring that there is a shared understanding of goals and priorities by openly communicating with a diverse group of stakeholders and operational teams to understand business needs, enabling ideas and assisting team members. Ensuring compliance with relevant standards: Gov.uk service standards, accessibility, brand, SEO; etc. Proactively managing dependencies, overcoming obstacles and getting the best value against constraints. Managing risks and budgets to deliver the best possible value for money. Lead and motivate multi-disciplinary teams, ensuring they deliver our priorities whilst also maximising the teams full potential. Using best practice agile and lean methodologies to iterate products over time to continuously meet user needs and delight customers. You will be comfortable in a fast-paced environment and an authentic leader for your team and within the DMI directorate. Key accountabilities: Main point of contact for business stakeholders on digital projects. Leads the product release planning and sets expectations of functionality with key stakeholders considering impact on Service Delivery, front-line MaPS colleagues and customer experience. Has a strong enough grasp of customer and business needs to be able to take decisions for an in-progress project, propose compromises to resolve conflict and know when to escalate decisions to a project group or the right decision-maker. Facilitates agile principles within the team. To enable constructive debate on the best experiences and resolve them where possible. Direct further testing and research where required. Contributes to operational planning by understanding business needs and translating them into estimates for resource planning Championing agile delivery across the organisation and leading a community of practice comprising MaPS employees, contractors and 3rd party partners. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate you can apply practitioner to expert level delivery skills in the following areas: A recognised practitioner who coaches and leads teams in Agile and Lean practices, promotes best practice approaches, continually reflects, challenges, and adapts ways of working to support ongoing improvement and innovation. Takes responsibility for complex relationships with contracted suppliers and identifies appropriate contractual frameworks and appropriate suppliers. Negotiating with contracted suppliers and getting good value out of contracts and suppliers. Mediating between people and mending relationships, communicating with stakeholders at all levels. Managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales. You can speak on behalf of and represent the community to large audiences inside and outside of government. Negotiating, influencing or setting budgets in complex environments. You can write or input into business cases, statements of work and can communicate business-value propositions. Apply experience in multiple parts of the product life cycle. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet them, working with other Agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project. Optimise the delivery flow of teams, addressing the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. You can identify innovative ways to unblock issues. Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You add value and can coach the organisation to inspect and adapt processes, guiding your teams through the implementation of a new process. Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. Identify problems or issues in the team dynamic and rectify them. You can identify issues through Agile 'health checks' with the team, and help to stimulate the right responses, engaging in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick. You can accelerate the team development cycle. Our Recruitment Process We keep things simple, fair, and transparent: Stage 1: Your application will be reviewed by one of our talent partners. Stage 2 : If successful, you will be invited to a telephone interview to discuss your skills and experience. Stage 3: The final shortlisted candidates will be invited to an in person interview in our Bedford officeEverything we do aligns with the Civil Service
A national recruitment agency is seeking an experienced Senior Block Manager to join their team in Winchmore Hill. The role involves managing a portfolio of approximately 25 residential blocks while ensuring operational, financial, and legal responsibilities are upheld. Candidates must have a solid background in block management and a strong understanding of UK leasehold legislation. This position offers a salary of £40,000 with a hybrid working arrangement, requiring presence in the office Monday to Friday.
Mar 06, 2026
Full time
A national recruitment agency is seeking an experienced Senior Block Manager to join their team in Winchmore Hill. The role involves managing a portfolio of approximately 25 residential blocks while ensuring operational, financial, and legal responsibilities are upheld. Candidates must have a solid background in block management and a strong understanding of UK leasehold legislation. This position offers a salary of £40,000 with a hybrid working arrangement, requiring presence in the office Monday to Friday.
Pear Recruitment - Senior Block Manager - Winchmore Hill Salary - £40,000 Working Hours - Monday-Friday 9am-6pm (offering hybrid working - 2 days at home) Our client, based in Winchmore Hill, is seeking a motivated Senior Block Manager to join their established team, where you will be looking after a portfolio of around 25 blocks. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with tenancy renewals. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections Managing insurance claims and policy renewals About You Previous experience in block management and/or residential property management essential Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software If you are interested in this Senior Block Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Mar 06, 2026
Full time
Pear Recruitment - Senior Block Manager - Winchmore Hill Salary - £40,000 Working Hours - Monday-Friday 9am-6pm (offering hybrid working - 2 days at home) Our client, based in Winchmore Hill, is seeking a motivated Senior Block Manager to join their established team, where you will be looking after a portfolio of around 25 blocks. Acting as a point of contact for residents and stakeholders delivering a high standard of customer service while ensuring operational, financial and legal responsibilities are met. Key Responsibilities Day-to-day management of a residential block property portfolio and residential landlords Acting as the main point of contact for leaseholders, residents, freeholders, contractors, managing agents, landlords and tenants Overseeing service charge budgets, expenditure, and financial reporting Instructing, managing, and monitoring contractors and suppliers Arranging and overseeing maintenance, repairs, major works Arrange for contractor quotes and forward same to clients. Process contractor invoices. Deal with tenancy renewals. Ensuring properties comply with relevant UK legislation and health & safety requirements Preparing and issuing service charge demands and year-end accounts Companies House Filings Completing LEP enquiry forms Dealing with Leaseholder consents, assignments and other matters. Conducting site inspections Managing insurance claims and policy renewals About You Previous experience in block management and/or residential property management essential Good working knowledge of UK leasehold legislation and property compliance requirements Strong organisational and time management skills Confident communicator with excellent customer service skills Ability to manage a varied workload and prioritise effectively Competent with property management software If you are interested in this Senior Block Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Recommend a friend Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Property Manager - Kent Portfolio Salary: £35,000 - £45,000 (could look higher for the right candidate) Working Pattern: Hybrid - 3 days in the office per week Location: Kent We are partnering exclusively with a well established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge. About the Role You will be responsible for managing a portfolio of approximately 20-25 blocks, comprising 350-500 units across a mixture of purpose built, conversions, new builds, freehold estates, and mixed use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio. Key Responsibilities Manage the day to day operations of the assigned property portfolio. Ensure compliance with leasehold legislation and building regulations. Maintain strong relationships with residents, owners, and contractors. Deliver excellent customer service, resolving issues promptly and professionally. Oversee financial management, including service charges, budgets, and invoicing. Support the team with projects, inspections, and audits as required. Mentor junior team members and contribute to the development of the wider team. Who We're Looking For Minimum 3 years' experience in leasehold/block management is essential. Strong customer service skills with a proven ability to build trust and rapport. Honest, reliable, and committed to delivering on promises. Ability to work independently and as part of a small, friendly, and supportive team. ATPI qualification desirable (can be obtained during employment). Full driving licence and access to your own vehicle essential. Experience Considerations Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up. More senior candidates with extensive experience are also welcome and will be considered for higher salary. Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice. Benefits & Perks 22 days' holiday per year Performance bonus for positive client feedback Commission on new leads introduced to the business Career progression opportunities, including team leadership and qualification development Company events, CPD opportunities, and team trips Application Process 2-stage interview: one online, one face to face. This role is ideal for a proactive, customer focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment. Contact Matty Stratton
Mar 05, 2026
Full time
Property Manager - Kent Portfolio Salary: £35,000 - £45,000 (could look higher for the right candidate) Working Pattern: Hybrid - 3 days in the office per week Location: Kent We are partnering exclusively with a well established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge. About the Role You will be responsible for managing a portfolio of approximately 20-25 blocks, comprising 350-500 units across a mixture of purpose built, conversions, new builds, freehold estates, and mixed use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio. Key Responsibilities Manage the day to day operations of the assigned property portfolio. Ensure compliance with leasehold legislation and building regulations. Maintain strong relationships with residents, owners, and contractors. Deliver excellent customer service, resolving issues promptly and professionally. Oversee financial management, including service charges, budgets, and invoicing. Support the team with projects, inspections, and audits as required. Mentor junior team members and contribute to the development of the wider team. Who We're Looking For Minimum 3 years' experience in leasehold/block management is essential. Strong customer service skills with a proven ability to build trust and rapport. Honest, reliable, and committed to delivering on promises. Ability to work independently and as part of a small, friendly, and supportive team. ATPI qualification desirable (can be obtained during employment). Full driving licence and access to your own vehicle essential. Experience Considerations Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up. More senior candidates with extensive experience are also welcome and will be considered for higher salary. Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice. Benefits & Perks 22 days' holiday per year Performance bonus for positive client feedback Commission on new leads introduced to the business Career progression opportunities, including team leadership and qualification development Company events, CPD opportunities, and team trips Application Process 2-stage interview: one online, one face to face. This role is ideal for a proactive, customer focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment. Contact Matty Stratton
Job Title Senior Property Manager Location North London office (hybrid, 3 days from home, 2 days in the office) Portfolio South London / Surrey Salary Up to £47,500 About the Role Based from our North London office, you will manage a diverse residential portfolio across South London and Surrey. This senior role involves leading a small team of Property Managers, ensuring high-quality service, compliance, and efficient management of budgets and site operations. Key Responsibilities Manage high-, mid- and low-rise developments across your portfolio Lead and support a team of Property Managers Ensure compliance with Building Safety Act, Fire Safety Act, and Health & Safety regulations Conduct regular site inspections and oversee maintenance plans Maintain strong client and resident relationships, including AGM and general meetings Oversee budgets, creditors, debtors, and financial reporting Resolve complex or high-risk property management issues Act as a brand ambassador and ensure excellent service standards Requirements Proven experience in residential property management MTPI or RICS qualification preferred (or willingness to work towards it) Strong leadership and team management skills Excellent communication, organisational and problem-solving abilities Ability to travel across South London / Surrey for site visits (ideally being based there) Benefits Competitive salary up to £47,500 Hybrid working (4 days from home, 1 day in North London office) Opportunity to lead and shape a senior portfolio Work for a dynamic and growing property management business Contact Matty Stratton
Mar 05, 2026
Full time
Job Title Senior Property Manager Location North London office (hybrid, 3 days from home, 2 days in the office) Portfolio South London / Surrey Salary Up to £47,500 About the Role Based from our North London office, you will manage a diverse residential portfolio across South London and Surrey. This senior role involves leading a small team of Property Managers, ensuring high-quality service, compliance, and efficient management of budgets and site operations. Key Responsibilities Manage high-, mid- and low-rise developments across your portfolio Lead and support a team of Property Managers Ensure compliance with Building Safety Act, Fire Safety Act, and Health & Safety regulations Conduct regular site inspections and oversee maintenance plans Maintain strong client and resident relationships, including AGM and general meetings Oversee budgets, creditors, debtors, and financial reporting Resolve complex or high-risk property management issues Act as a brand ambassador and ensure excellent service standards Requirements Proven experience in residential property management MTPI or RICS qualification preferred (or willingness to work towards it) Strong leadership and team management skills Excellent communication, organisational and problem-solving abilities Ability to travel across South London / Surrey for site visits (ideally being based there) Benefits Competitive salary up to £47,500 Hybrid working (4 days from home, 1 day in North London office) Opportunity to lead and shape a senior portfolio Work for a dynamic and growing property management business Contact Matty Stratton
GBR Recruitment Ltd are working exclusively in partnership with a well-respected, highly progressive Construction / Built Environment client, currently seeking an experienced Health & Safety Advisor, to join their construction Environmental, Health & Safety (EH&S) Team in Newark, covering multiple sites across Notts & Lincolnshire. Their in-house HSE team is approachable, flexible, adaptable & works closely with the site construction / build teams (Site Managers / Trades) to successfully deliver high value complex building projects (Industrial Warehouses & Factories, Commercial Offices / Office Blocks, Multi-purpose Complex's, Car Showrooms, Retail Parks, Superstores / Supermarkets, Car Parks, Sports & Leisure, Healthcare, Council / Government & more, across their highly varied build portfolio) ensuring a safe working environment for all trades professionals (own & sub-contract). As the H&S professional you will be effectively supporting the wider build team & working closely with the Site Construction Managers, Project Managers & Construction Contracts Managers & wider Trades teams, dealing with routine safety matters (RAMS, toolbox talks, inductions, work permits, HSE processes & procedures policing etc.) working together with all the companies Construction professionals, to resolve HSE issues & to overcome any HSE challenges, by offering sound professional HSE advice, plus practical HSE solutions, supporting the Build processes at both pre-construction & live build stages, from phased build developments all the way to project completion / end using client handover. The role also involves carrying out Health & Safety / Environmental inspections, along with incident investigations, site meetings, HSE reports, plus assisting with HSE audits (internal & external parties). You will be a passionate & engaging H&S professional, who can achieve the H&S buy in from employees at all levels, from on the tool trades to SMT / Director level. In this key H&S role you will be the advocate for high quality H&S operations, plus able to instil in the workforce that they are all key players in ensuring each & everyone's safety on site & that safety is something to be overlooked. HSE Responsibilities: Providing professional thorough HSE instruction, practical advice & practical solutions on all health, safety & environmental matters, in accordance with the companies working policies, procedures, rules & regulations. Carrying out routine HSE site inspections & HSE audits (announced / unannounced). Carrying out incident investigations & resolving any issues as they arise. Providing regular HSE updates to the Senior Management Teams. Attending Construction phase / progress & HSE meetings, plus producing reports. Liaising with external HSE & Construction consultants as required. Delivering toolbox talks & producing RAMS Delivering Training H&S processes / procedures Essential HSE Skills, Knowledge & Experience: NEBOSH Construction qualification IOSH beneficial Strong experience in a Construction / Built Environment Health & Safety advisory role, across various industry sectors & build types Complex build Construction site experience (Large Commercial / Industrial builds, of high value / significant capital expenditure £M's). Main Contractor experience. Strong in-depth knowledge of CDM 2015 Regulations. Understanding of COSHH. Experience carrying out HSE incident investigations. Role involves regular travel across the Peterborough / Cambridgeshire area (multi-sites). Ability to produce detailed risk assessments & method statements (RAMS). Ability to produce written HSE reports, HSE proposals & other HSE documents. Experienced in delivering H&S Training at varying levels. IT skills - must be proficient in use of Microsoft Word and Excel. Employee Benefits: Company Car or Car Allowance (potentially / negotiable DOE) + much more (to be discussed at interview). This "employer of choice" offers real career development too, they are highly passionate about developing from within & growing their key staff members into their future Managers / Directors. The role could suit someone working as: Health & Safety Manager, Health & Safety Advisor, Health & Safety Officer, H&S Advisor, H&SE Advisor, SHEQ Advisor, H&S Officer, H&SE Officer, SHEQ Officer, H&S Manager, H&SE Manager, SHEQ Manager, H&S Lead, H&SE Lead, SHEQ Lead or similar HSE / SHE roles within Construction. Commute from Newark, Mansfield, Southwell, Radcliffe on Trent, Grantham, Lincoln, Sleaford, Spalding, Boston, Gainsborough, Bardney, Horncastle, Louth, Brigg, Scunthorpe, Retford, Worksop and areas close to these locations with strong connections to the A1 / A46. This position is 5 working days (Monday to Friday) in the office or out on the clients construction sites, some hybrid working maybe available odd days too. Interviews to take place immediately for the right calibre of H&S professional.
Mar 03, 2026
Full time
GBR Recruitment Ltd are working exclusively in partnership with a well-respected, highly progressive Construction / Built Environment client, currently seeking an experienced Health & Safety Advisor, to join their construction Environmental, Health & Safety (EH&S) Team in Newark, covering multiple sites across Notts & Lincolnshire. Their in-house HSE team is approachable, flexible, adaptable & works closely with the site construction / build teams (Site Managers / Trades) to successfully deliver high value complex building projects (Industrial Warehouses & Factories, Commercial Offices / Office Blocks, Multi-purpose Complex's, Car Showrooms, Retail Parks, Superstores / Supermarkets, Car Parks, Sports & Leisure, Healthcare, Council / Government & more, across their highly varied build portfolio) ensuring a safe working environment for all trades professionals (own & sub-contract). As the H&S professional you will be effectively supporting the wider build team & working closely with the Site Construction Managers, Project Managers & Construction Contracts Managers & wider Trades teams, dealing with routine safety matters (RAMS, toolbox talks, inductions, work permits, HSE processes & procedures policing etc.) working together with all the companies Construction professionals, to resolve HSE issues & to overcome any HSE challenges, by offering sound professional HSE advice, plus practical HSE solutions, supporting the Build processes at both pre-construction & live build stages, from phased build developments all the way to project completion / end using client handover. The role also involves carrying out Health & Safety / Environmental inspections, along with incident investigations, site meetings, HSE reports, plus assisting with HSE audits (internal & external parties). You will be a passionate & engaging H&S professional, who can achieve the H&S buy in from employees at all levels, from on the tool trades to SMT / Director level. In this key H&S role you will be the advocate for high quality H&S operations, plus able to instil in the workforce that they are all key players in ensuring each & everyone's safety on site & that safety is something to be overlooked. HSE Responsibilities: Providing professional thorough HSE instruction, practical advice & practical solutions on all health, safety & environmental matters, in accordance with the companies working policies, procedures, rules & regulations. Carrying out routine HSE site inspections & HSE audits (announced / unannounced). Carrying out incident investigations & resolving any issues as they arise. Providing regular HSE updates to the Senior Management Teams. Attending Construction phase / progress & HSE meetings, plus producing reports. Liaising with external HSE & Construction consultants as required. Delivering toolbox talks & producing RAMS Delivering Training H&S processes / procedures Essential HSE Skills, Knowledge & Experience: NEBOSH Construction qualification IOSH beneficial Strong experience in a Construction / Built Environment Health & Safety advisory role, across various industry sectors & build types Complex build Construction site experience (Large Commercial / Industrial builds, of high value / significant capital expenditure £M's). Main Contractor experience. Strong in-depth knowledge of CDM 2015 Regulations. Understanding of COSHH. Experience carrying out HSE incident investigations. Role involves regular travel across the Peterborough / Cambridgeshire area (multi-sites). Ability to produce detailed risk assessments & method statements (RAMS). Ability to produce written HSE reports, HSE proposals & other HSE documents. Experienced in delivering H&S Training at varying levels. IT skills - must be proficient in use of Microsoft Word and Excel. Employee Benefits: Company Car or Car Allowance (potentially / negotiable DOE) + much more (to be discussed at interview). This "employer of choice" offers real career development too, they are highly passionate about developing from within & growing their key staff members into their future Managers / Directors. The role could suit someone working as: Health & Safety Manager, Health & Safety Advisor, Health & Safety Officer, H&S Advisor, H&SE Advisor, SHEQ Advisor, H&S Officer, H&SE Officer, SHEQ Officer, H&S Manager, H&SE Manager, SHEQ Manager, H&S Lead, H&SE Lead, SHEQ Lead or similar HSE / SHE roles within Construction. Commute from Newark, Mansfield, Southwell, Radcliffe on Trent, Grantham, Lincoln, Sleaford, Spalding, Boston, Gainsborough, Bardney, Horncastle, Louth, Brigg, Scunthorpe, Retford, Worksop and areas close to these locations with strong connections to the A1 / A46. This position is 5 working days (Monday to Friday) in the office or out on the clients construction sites, some hybrid working maybe available odd days too. Interviews to take place immediately for the right calibre of H&S professional.
GBR Recruitment Ltd are working exclusively in partnership with a well-respected, highly progressive Construction / Built Environment client, currently seeking an experienced Health & Safety Advisor, to join their construction Environmental, Health & Safety (EH&S) Team in Newark, covering multiple sites across Notts & Lincolnshire. Their in-house HSE team is approachable, flexible, adaptable & works closely with the site construction / build teams (Site Managers / Trades) to successfully deliver high value complex building projects (Industrial Warehouses & Factories, Commercial Offices / Office Blocks, Multi-purpose Complex's, Car Showrooms, Retail Parks, Superstores / Supermarkets, Car Parks, Sports & Leisure, Healthcare, Council / Government & more, across their highly varied build portfolio) ensuring a safe working environment for all trades professionals (own & sub-contract). As the H&S professional you will be effectively supporting the wider build team & working closely with the Site Construction Managers, Project Managers & Construction Contracts Managers & wider Trades teams, dealing with routine safety matters (RAMS, toolbox talks, inductions, work permits, HSE processes & procedures policing etc.) working together with all the companies Construction professionals, to resolve HSE issues & to overcome any HSE challenges, by offering sound professional HSE advice, plus practical HSE solutions, supporting the Build processes at both pre-construction & live build stages, from phased build developments all the way to project completion / end using client handover. The role also involves carrying out Health & Safety / Environmental inspections, along with incident investigations, site meetings, HSE reports, plus assisting with HSE audits (internal & external parties). You will be a passionate & engaging H&S professional, who can achieve the H&S buy in from employees at all levels, from on the tool trades to SMT / Director level. In this key H&S role you will be the advocate for high quality H&S operations, plus able to instil in the workforce that they are all key players in ensuring each & everyone's safety on site & that safety is something to be overlooked. HSE Responsibilities: Providing professional thorough HSE instruction, practical advice & practical solutions on all health, safety & environmental matters, in accordance with the companies working policies, procedures, rules & regulations. Carrying out routine HSE site inspections & HSE audits (announced / unannounced). Carrying out incident investigations & resolving any issues as they arise. Providing regular HSE updates to the Senior Management Teams. Attending Construction phase / progress & HSE meetings, plus producing reports. Liaising with external HSE & Construction consultants as required. Delivering toolbox talks & producing RAMS Delivering Training H&S processes / procedures Essential HSE Skills, Knowledge & Experience: NEBOSH Construction qualification IOSH beneficial Strong experience in a Construction / Built Environment Health & Safety advisory role, across various industry sectors & build types Complex build Construction site experience (Large Commercial / Industrial builds, of high value / significant capital expenditure £M's). Main Contractor experience. Strong in-depth knowledge of CDM 2015 Regulations. Understanding of COSHH. Experience carrying out HSE incident investigations. Role involves regular travel across the Peterborough / Cambridgeshire area (multi-sites). Ability to produce detailed risk assessments & method statements (RAMS). Ability to produce written HSE reports, HSE proposals & other HSE documents. Experienced in delivering H&S Training at varying levels. IT skills - must be proficient in use of Microsoft Word and Excel. Employee Benefits: Company Car or Car Allowance (potentially / negotiable DOE) + much more (to be discussed at interview). This "employer of choice" offers real career development too, they are highly passionate about developing from within & growing their key staff members into their future Managers / Directors. The role could suit someone working as: Health & Safety Manager, Health & Safety Advisor, Health & Safety Officer, H&S Advisor, H&SE Advisor, SHEQ Advisor, H&S Officer, H&SE Officer, SHEQ Officer, H&S Manager, H&SE Manager, SHEQ Manager, H&S Lead, H&SE Lead, SHEQ Lead or similar HSE / SHE roles within Construction. Commute from Newark, Mansfield, Southwell, Radcliffe on Trent, Grantham, Lincoln, Sleaford, Spalding, Boston, Gainsborough, Bardney, Horncastle, Louth, Brigg, Scunthorpe, Retford, Worksop and areas close to these locations with strong connections to the A1 / A46. This position is 5 working days (Monday to Friday) in the office or out on the clients construction sites, some hybrid working maybe available odd days too. Interviews to take place immediately for the right calibre of H&S professional.
Mar 03, 2026
Full time
GBR Recruitment Ltd are working exclusively in partnership with a well-respected, highly progressive Construction / Built Environment client, currently seeking an experienced Health & Safety Advisor, to join their construction Environmental, Health & Safety (EH&S) Team in Newark, covering multiple sites across Notts & Lincolnshire. Their in-house HSE team is approachable, flexible, adaptable & works closely with the site construction / build teams (Site Managers / Trades) to successfully deliver high value complex building projects (Industrial Warehouses & Factories, Commercial Offices / Office Blocks, Multi-purpose Complex's, Car Showrooms, Retail Parks, Superstores / Supermarkets, Car Parks, Sports & Leisure, Healthcare, Council / Government & more, across their highly varied build portfolio) ensuring a safe working environment for all trades professionals (own & sub-contract). As the H&S professional you will be effectively supporting the wider build team & working closely with the Site Construction Managers, Project Managers & Construction Contracts Managers & wider Trades teams, dealing with routine safety matters (RAMS, toolbox talks, inductions, work permits, HSE processes & procedures policing etc.) working together with all the companies Construction professionals, to resolve HSE issues & to overcome any HSE challenges, by offering sound professional HSE advice, plus practical HSE solutions, supporting the Build processes at both pre-construction & live build stages, from phased build developments all the way to project completion / end using client handover. The role also involves carrying out Health & Safety / Environmental inspections, along with incident investigations, site meetings, HSE reports, plus assisting with HSE audits (internal & external parties). You will be a passionate & engaging H&S professional, who can achieve the H&S buy in from employees at all levels, from on the tool trades to SMT / Director level. In this key H&S role you will be the advocate for high quality H&S operations, plus able to instil in the workforce that they are all key players in ensuring each & everyone's safety on site & that safety is something to be overlooked. HSE Responsibilities: Providing professional thorough HSE instruction, practical advice & practical solutions on all health, safety & environmental matters, in accordance with the companies working policies, procedures, rules & regulations. Carrying out routine HSE site inspections & HSE audits (announced / unannounced). Carrying out incident investigations & resolving any issues as they arise. Providing regular HSE updates to the Senior Management Teams. Attending Construction phase / progress & HSE meetings, plus producing reports. Liaising with external HSE & Construction consultants as required. Delivering toolbox talks & producing RAMS Delivering Training H&S processes / procedures Essential HSE Skills, Knowledge & Experience: NEBOSH Construction qualification IOSH beneficial Strong experience in a Construction / Built Environment Health & Safety advisory role, across various industry sectors & build types Complex build Construction site experience (Large Commercial / Industrial builds, of high value / significant capital expenditure £M's). Main Contractor experience. Strong in-depth knowledge of CDM 2015 Regulations. Understanding of COSHH. Experience carrying out HSE incident investigations. Role involves regular travel across the Peterborough / Cambridgeshire area (multi-sites). Ability to produce detailed risk assessments & method statements (RAMS). Ability to produce written HSE reports, HSE proposals & other HSE documents. Experienced in delivering H&S Training at varying levels. IT skills - must be proficient in use of Microsoft Word and Excel. Employee Benefits: Company Car or Car Allowance (potentially / negotiable DOE) + much more (to be discussed at interview). This "employer of choice" offers real career development too, they are highly passionate about developing from within & growing their key staff members into their future Managers / Directors. The role could suit someone working as: Health & Safety Manager, Health & Safety Advisor, Health & Safety Officer, H&S Advisor, H&SE Advisor, SHEQ Advisor, H&S Officer, H&SE Officer, SHEQ Officer, H&S Manager, H&SE Manager, SHEQ Manager, H&S Lead, H&SE Lead, SHEQ Lead or similar HSE / SHE roles within Construction. Commute from Newark, Mansfield, Southwell, Radcliffe on Trent, Grantham, Lincoln, Sleaford, Spalding, Boston, Gainsborough, Bardney, Horncastle, Louth, Brigg, Scunthorpe, Retford, Worksop and areas close to these locations with strong connections to the A1 / A46. This position is 5 working days (Monday to Friday) in the office or out on the clients construction sites, some hybrid working maybe available odd days too. Interviews to take place immediately for the right calibre of H&S professional.
Link to Privacy Policy Link to Cookie PolicySenior Product Manager, Disputes page is loaded Senior Product Manager, Disputeslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R8509 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description is seeking a Senior Product Manager to own and build our global disputes and chargebacks capabilities for both issuing and acquiring products. This role is key to defining and executing a dispute strategy to enable growth in both existing and new markets globally. The candidate will lead cross-functional efforts across product, engineering, and business teams to deliver end to end dispute processing and tools for merchants. Key Responsibilities Define the product vision: architect a comprehensive global strategy and roadmap for the disputes domain. Build a world class dispute API and dispute tools: lead the strategy and development of our disputes API and merchant dashboard features, ensuring merchants have granular visibility and control over their chargeback lifecycle whilst equipping them with the right tools to optimise performance. Drive scheme compliance & innovation: Serve as the subject matter expert on disputes and translate complex regulatory changes into product features that protect our merchants. Optimise performance metrics: Take ownership of key performance indicators, including win rates, representment rates, and category types. You will use data to identify gaps and opportunities to improve success rates across different markets and industries. Cross-Functional Leadership: Partner closely with Legal, Treasury, and Dispute Operations teams to automate internal workflows, reducing manual touchpoints and scaling our operational capacity. Strategic partnerships: collaborate directly with card networks (Visa, Mastercard, Amex etc.) and third-party data providers to integrate cutting-edge tools into the ecosystem. About You Experience: 5-7+ years of product management experience in either disputes, payment processing or fintech. Execution and ownership: You are a hands-on individual with a strong sense of ownership. You collaborate effectively across functions to ensure end-to-end process automation with other product teams. Technical fluency: You are comfortable reading API documentation, discussing system architecture with engineering leads, and understanding how data flows between issuers, acquirers, and schemes. Data-driven: You possess strong analytical skills and can leverage data in determining product decisions and prioritisation in practice. Stakeholder Management: You have high EQ and the ability to influence senior leaders and cross-functional teams without direct authority. Effective communicator: Able to inspire others with a shared vision and simplify complex concepts for a wide range of audiences. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Mar 03, 2026
Full time
Link to Privacy Policy Link to Cookie PolicySenior Product Manager, Disputes page is loaded Senior Product Manager, Disputeslocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R8509 Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description is seeking a Senior Product Manager to own and build our global disputes and chargebacks capabilities for both issuing and acquiring products. This role is key to defining and executing a dispute strategy to enable growth in both existing and new markets globally. The candidate will lead cross-functional efforts across product, engineering, and business teams to deliver end to end dispute processing and tools for merchants. Key Responsibilities Define the product vision: architect a comprehensive global strategy and roadmap for the disputes domain. Build a world class dispute API and dispute tools: lead the strategy and development of our disputes API and merchant dashboard features, ensuring merchants have granular visibility and control over their chargeback lifecycle whilst equipping them with the right tools to optimise performance. Drive scheme compliance & innovation: Serve as the subject matter expert on disputes and translate complex regulatory changes into product features that protect our merchants. Optimise performance metrics: Take ownership of key performance indicators, including win rates, representment rates, and category types. You will use data to identify gaps and opportunities to improve success rates across different markets and industries. Cross-Functional Leadership: Partner closely with Legal, Treasury, and Dispute Operations teams to automate internal workflows, reducing manual touchpoints and scaling our operational capacity. Strategic partnerships: collaborate directly with card networks (Visa, Mastercard, Amex etc.) and third-party data providers to integrate cutting-edge tools into the ecosystem. About You Experience: 5-7+ years of product management experience in either disputes, payment processing or fintech. Execution and ownership: You are a hands-on individual with a strong sense of ownership. You collaborate effectively across functions to ensure end-to-end process automation with other product teams. Technical fluency: You are comfortable reading API documentation, discussing system architecture with engineering leads, and understanding how data flows between issuers, acquirers, and schemes. Data-driven: You possess strong analytical skills and can leverage data in determining product decisions and prioritisation in practice. Stakeholder Management: You have high EQ and the ability to influence senior leaders and cross-functional teams without direct authority. Effective communicator: Able to inspire others with a shared vision and simplify complex concepts for a wide range of audiences. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London that believes in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), (or other similar PM tools), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Management: support the Traffic Manager & Lead Project Manager by maintaining up-to-date project information, flagging availability changes, and assisting in the resolution of resource challenges Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction. Proactively manage client relationships by regularly gathering feedback through satisfaction surveys and promptly escalating and resolving any client issues or concerns. Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Mar 02, 2026
Full time
StudioXAG creates bold spaces that tell big stories We are a B Corp-certified creative studio in London that believes in business as a force for good. We create exciting experiences for some of the world's best known brands, telling stories that touch every corner of the globe. Luckily for us, we have a diverse team of conceptual thinkers, creative dreamers and inquisitive makers that help this happen. They're our core. They make us tick, inspire us, push us to be better. Now we want to hear from you. The Role: Studio XAG is looking for a Freelance Senior Project Manager to manage projects across the design team from our London headquarters, ensuring the seamless delivery of design projects whilst delivering a high level of customer service to all of our clients. Reporting into our Lead Project Manager you'll be joining a large-sized design team of 15 in a vibrant, exciting, and creative environment. You will have the opportunity to work with great brands on exciting projects; windows, permanent retail spaces, digital experiences and pop ups; driving planning and organisation across the design studio. We're looking for a confident, highly organised Freelance Senior Project Manager who has a hunger for facilitating the creation of inspiring industry-leading work. You should have strong project and client management experience within our industry, implementing and streamlining processes across teams to drive consistency and a high level of organisation. Ideal Experience: 5+ years experience in a similar role, Project Managing design for windows, permanent retail spaces, digital experiences and pop ups Seasoned industry player with varied client-facing experience Excellent understanding of the world of retail and brand experience and the design and production process Strong IT skills - in particular Google Workspace (Sheets, Slides & Docs), (or other similar PM tools), HubSpot (or other similar Sales & Marketing tools), Synergist (or other similar quoting & scheduling software) Experienced and highly competent in financial management of projects. Set up, tracking and billing Organisational master who is efficient and takes pride in their attention to detail Excellent communication skills A strong background in client servicing Great problem solving skills Leadership qualities and a hunger to deliver the best results Skills & Responsibilities: Project Planning: for multiple projects of varying size, you will develop comprehensive project plans, including scope, objectives, timelines, budgets and resource allocation, in collaboration with design team leadership and our clients Resource Management: support the Traffic Manager & Lead Project Manager by maintaining up-to-date project information, flagging availability changes, and assisting in the resolution of resource challenges Client Communication: maintain regular and transparent communication with clients, keeping them informed about project progress, changes, and addressing any concerns or feedback in a professional and proactive manner. Ensuring both the client and the design team have what they need in regards to information & files in good time to deliver the projects. Booking, organising, facilitating and leading on client calls and meetings when required Internal communication: within the design team and across the business ensuring the clients needs are met and the project is delivered to our standards. Ensuring clean and accurate handover of projects between departments and stakeholders Budget Management: manage project budgets, tracking expenses, and ensuring that projects are delivered within the allocated budget. Build & provide cost estimates and client-facing quotes. Provide financial status and forecasts to clients and internally as necessary. Ensure all design projects are delivered on time and within budget managing the scope and timelines throughout and bringing key stakeholders together to solve timing and budgeting issues Timeline Management: create and manage multiple project schedules, ensuring deadlines are met and critical milestones are achieved. Identify potential roadblocks and implement solutions to keep projects on track Risk Assessment and Mitigation: identify project risks and develop strategies to mitigate these risks. Ensure that contingency plans are in place to handle unforeseen issues Documentation: maintain comprehensive project documentation, including project reports, status updates, and client correspondence Client Servicing: deliver exceptional client experiences through strong project management, ensuring seamless onboarding and ongoing satisfaction. Proactively manage client relationships by regularly gathering feedback through satisfaction surveys and promptly escalating and resolving any client issues or concerns. Location: We currently work a hybrid model; 3 days a week from our East London studio in E10 and 2 flexible days. Our normal working hours are 9am - 6pm but flexible working hours and days are available. Day rate: £300-£400 per day, please state your day rate upon application. Inclusion & Diversity StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilities and people of all ethnicities.
Life at UiPath The people at UiPath believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who is curious, self propelled, generous, and genuine. People who loves being part of a fast moving, fast thinking growth company. And people who cares-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Principal Software Engineering Manager in the UiPath IXP organization, you will shape the technical direction of our intelligent document processing platform and the systems powering AI driven extraction at enterprise scale. You will also directly manage a team of engineers, combining hands on technical leadership with people management responsibility. You will provide technical leadership, architectural vision, and strategic ownership across multiple services - influencing how we design, build, and operate distributed AI systems globally. You will guide the evolution of backend services, real time pipelines, and platform infrastructure supporting specialized and generative AI models. A key part of this role is guiding the technical strategy for applied AI systems - helping the organization decide when to leverage external foundational models versus internally developed or self hosted models, balancing performance, cost, privacy, and long term platform differentiation. What you'll do at UiPath Technical Leadership & Vision Define and drive the long term architectural direction for core backend and platform systems supporting enterprise scale AI workloads. Identify systemic technical risks and opportunities, leading initiatives that improve scalability, reliability, and developer productivity across teams. Establish engineering standards, architectural principles, and best practices adopted across the organization. Partner with product and engineering leadership to translate business strategy into technical execution. AI Strategy & Applied Decision Making Collaborate with research teams to translate experimental models into reliable production systems. Drive architectural decisions around hybrid AI systems combining deterministic logic, classical ML, and generative AI. Define patterns for safe, observable, and scalable model deployment and inference. Ensure AI platform evolution aligns with enterprise customer expectations around security, privacy, and reliability. People Management Directly manage 5-10 engineers, owning their career development, performance reviews, goal setting, and day to day coaching. Foster a high performing, inclusive team culture grounded in psychological safety and engineering excellence. Drive hiring, onboarding, and retention for your team; participate in calibration and compensation planning. Remove blockers, balance workload, and ensure team health alongside delivery commitments. What you'll bring to the team 7+ years designing and operating large scale distributed commercial systems. 2+ years of experience directly managing software engineers, including performance management, career development, and team building. Demonstrated impact beyond a single team, influencing architecture or engineering direction across multiple groups. Deep expertise in backend systems, distributed architectures, concurrency, and performance optimization. Strong experience with cloud ecosystems (Azure, AWS, or GCP) and container orchestration (Docker, Kubernetes, Helm). Proficiency in Python or comparable backend languages; Rust or other systems languages a strong plus. Experience with distributed databases and data platforms (e.g., PostgreSQL, CockroachDB, Elasticsearch). Strong architectural judgment and ability to evaluate trade offs across scale, complexity, and delivery timelines. Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences and coach engineers at varying levels of seniority. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neuro diversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Mar 02, 2026
Full time
Life at UiPath The people at UiPath believes in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who is curious, self propelled, generous, and genuine. People who loves being part of a fast moving, fast thinking growth company. And people who cares-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission As a Principal Software Engineering Manager in the UiPath IXP organization, you will shape the technical direction of our intelligent document processing platform and the systems powering AI driven extraction at enterprise scale. You will also directly manage a team of engineers, combining hands on technical leadership with people management responsibility. You will provide technical leadership, architectural vision, and strategic ownership across multiple services - influencing how we design, build, and operate distributed AI systems globally. You will guide the evolution of backend services, real time pipelines, and platform infrastructure supporting specialized and generative AI models. A key part of this role is guiding the technical strategy for applied AI systems - helping the organization decide when to leverage external foundational models versus internally developed or self hosted models, balancing performance, cost, privacy, and long term platform differentiation. What you'll do at UiPath Technical Leadership & Vision Define and drive the long term architectural direction for core backend and platform systems supporting enterprise scale AI workloads. Identify systemic technical risks and opportunities, leading initiatives that improve scalability, reliability, and developer productivity across teams. Establish engineering standards, architectural principles, and best practices adopted across the organization. Partner with product and engineering leadership to translate business strategy into technical execution. AI Strategy & Applied Decision Making Collaborate with research teams to translate experimental models into reliable production systems. Drive architectural decisions around hybrid AI systems combining deterministic logic, classical ML, and generative AI. Define patterns for safe, observable, and scalable model deployment and inference. Ensure AI platform evolution aligns with enterprise customer expectations around security, privacy, and reliability. People Management Directly manage 5-10 engineers, owning their career development, performance reviews, goal setting, and day to day coaching. Foster a high performing, inclusive team culture grounded in psychological safety and engineering excellence. Drive hiring, onboarding, and retention for your team; participate in calibration and compensation planning. Remove blockers, balance workload, and ensure team health alongside delivery commitments. What you'll bring to the team 7+ years designing and operating large scale distributed commercial systems. 2+ years of experience directly managing software engineers, including performance management, career development, and team building. Demonstrated impact beyond a single team, influencing architecture or engineering direction across multiple groups. Deep expertise in backend systems, distributed architectures, concurrency, and performance optimization. Strong experience with cloud ecosystems (Azure, AWS, or GCP) and container orchestration (Docker, Kubernetes, Helm). Proficiency in Python or comparable backend languages; Rust or other systems languages a strong plus. Experience with distributed databases and data platforms (e.g., PostgreSQL, CockroachDB, Elasticsearch). Strong architectural judgment and ability to evaluate trade offs across scale, complexity, and delivery timelines. Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences and coach engineers at varying levels of seniority. Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neuro diversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Title: Block Manager Location: Hampshire Portfolio: London Hybrid working: 3/4 days from home 1/2 day in the office Salary: £40,000 - £55,000 + DOE Introduction We are a company that puts our people first, it's all about "we" not "I". Our culture values teamwork, learning, and celebrating successes together. We support flexibility with up to 3-4 days of remote work to help achieve work life balance. If you seek a company that cares, with great team culture, keep reading Who should apply for this role? Passionate, results driven, friendly property professionals. What will joining this company do for you? Support with industry qualifications Mentoring from senior team members Assistant support Supportive & collaborative working environment Attendance of industry events Working with a relaxed, small team that is growing Private healthcare after 2 years Work laptop and work phone Paid travel to sites by mileage or trains Hybrid working 3/4 days from home Importance of reputation for both business and people Job Purpose To efficiently manage a property portfolio, offering outstanding customer service to all clients. Maintain asset value in line with resident requests and financial position. Manage the portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. Geographical Spread London Portfolio with a Southampton office. Site visits to London as and when needed, normally around once every other week. Portfolio Type Mixed portfolio with new builds, conversions, developers, and purpose builds - 300 units with smaller blocks and some up to 70 units. Key Responsibilities Ensure the smooth running of your portfolio Proactively manage your portfolio in accordance with the management agreement and terms of the lease Management of all contractors Drafting and serving S20 notices for major works Project management of major works Co ordinate, chair and attend AGMs Draft and prepare agenda/minutes for board meetings Correspond with residents, developers, RMCs Encourage a harmonious relationship between all parties Deal with conflict resolution Management of on site staff Service charge budgeting & ground rent collection Approval of invoices for payment Ensure all properties are insured, handle claims, renewals and enquiries regarding the policy Ensure lease terms are adhered to and handle any breaches Respond to deed transfers / licence to alter / lease variations / lease extensions Regular site visits, checking health & safety/maintenance works required Technical Knowledge Required Landlord & Tenant Act 1985 Commonhold and Leasehold Reform Act 2002 Health and Safety at Work etc. Act 1974 The Work at Height Regulations 2005 Person Specification Team Player Hands on and able to use own initiative Ability to communicate positively and effectively with a willingness to help others Passion to deal with and resolve problems relating to property Provide exemplary service to clients High level of discretion and diplomacy Resilient, able to work under pressure Minimum Requirements Block Management experience 3+ years minimum (in the role of a Block Manager) Managing own portfolio and ability to work from home independently Desirable Requirements ATPI qualified Full working knowledge of Service Charge budgets, Section 20 notices and relevant law/regulations (Landlord & Tenant Act 1985) Involvement in AGMs and carrying out site inspections Industry related qualifications such as IRPM / RICS / IOSH Contact Matty Stratton
Feb 28, 2026
Full time
Title: Block Manager Location: Hampshire Portfolio: London Hybrid working: 3/4 days from home 1/2 day in the office Salary: £40,000 - £55,000 + DOE Introduction We are a company that puts our people first, it's all about "we" not "I". Our culture values teamwork, learning, and celebrating successes together. We support flexibility with up to 3-4 days of remote work to help achieve work life balance. If you seek a company that cares, with great team culture, keep reading Who should apply for this role? Passionate, results driven, friendly property professionals. What will joining this company do for you? Support with industry qualifications Mentoring from senior team members Assistant support Supportive & collaborative working environment Attendance of industry events Working with a relaxed, small team that is growing Private healthcare after 2 years Work laptop and work phone Paid travel to sites by mileage or trains Hybrid working 3/4 days from home Importance of reputation for both business and people Job Purpose To efficiently manage a property portfolio, offering outstanding customer service to all clients. Maintain asset value in line with resident requests and financial position. Manage the portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. Geographical Spread London Portfolio with a Southampton office. Site visits to London as and when needed, normally around once every other week. Portfolio Type Mixed portfolio with new builds, conversions, developers, and purpose builds - 300 units with smaller blocks and some up to 70 units. Key Responsibilities Ensure the smooth running of your portfolio Proactively manage your portfolio in accordance with the management agreement and terms of the lease Management of all contractors Drafting and serving S20 notices for major works Project management of major works Co ordinate, chair and attend AGMs Draft and prepare agenda/minutes for board meetings Correspond with residents, developers, RMCs Encourage a harmonious relationship between all parties Deal with conflict resolution Management of on site staff Service charge budgeting & ground rent collection Approval of invoices for payment Ensure all properties are insured, handle claims, renewals and enquiries regarding the policy Ensure lease terms are adhered to and handle any breaches Respond to deed transfers / licence to alter / lease variations / lease extensions Regular site visits, checking health & safety/maintenance works required Technical Knowledge Required Landlord & Tenant Act 1985 Commonhold and Leasehold Reform Act 2002 Health and Safety at Work etc. Act 1974 The Work at Height Regulations 2005 Person Specification Team Player Hands on and able to use own initiative Ability to communicate positively and effectively with a willingness to help others Passion to deal with and resolve problems relating to property Provide exemplary service to clients High level of discretion and diplomacy Resilient, able to work under pressure Minimum Requirements Block Management experience 3+ years minimum (in the role of a Block Manager) Managing own portfolio and ability to work from home independently Desirable Requirements ATPI qualified Full working knowledge of Service Charge budgets, Section 20 notices and relevant law/regulations (Landlord & Tenant Act 1985) Involvement in AGMs and carrying out site inspections Industry related qualifications such as IRPM / RICS / IOSH Contact Matty Stratton
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Feb 28, 2026
Full time
Role: Senior Product Manager (IC) Location: London HQ (Oval) Hybrid (3 days in office) Type: Full-time Our vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child's chances and, at scale, a nation's trajectory. Yet too much of our education system's time, money and talent are lost to inefficiency. At Zen Educate we're changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. That outcome (the right educator, in the right classroom, at the right time, everywhere) is our product. The software, tools, systems, processes, and people are how we make it happen. Hi, I'm Dan Cohen I'm the Chief Product Officer here at Zen Educate. We've already helped schools save over £30 million so far. That feels great, but honestly it just shows what's possible when the system works better and we have a long way to go! Now we're scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. To do that, we're looking for a Senior Product Manager who's outcome-obsessed, data-savvy and happy being in the messy middle where product, people and process meet. This isn't a people-management role, although it will require a great deal of leadership. It's an individual contributor role for a savvy Product Operator who still loves building: defining problems, finding leverage and turning ambiguity into momentum. If you like figuring things out, getting teams moving and seeing your work directly improve real people's lives, you'll enjoy this. What "product" means here At Zen, "product" doesn't stop at the software. The software is one part of a much bigger system that connects schools, teachers, data and processes. Sometimes the right answer is a feature. Sometimes it's an operational tweak, a better metric or a mindset shift that changes how people work. You'll care more about the outcome than about what shape the solution takes. What you'll be doing Frame real problems and find the shortest path to proving or disproving them Combine qualitative insight with quantitative data to guide priorities Work closely with design, engineering and ops to ship, learn and repeat Define success metrics that link to business outcomes Keep improving how we do product at Zen through better tools, habits and feedback loops You'll be in the thick of it: shaping, testing, talking to users, untangling blockers and helping the team focus on what moves the needle. The kind of PM we're looking for The kind who's calm in the chaos and curious in the unknown. You're a natural mediator who can hold multiple perspectives, keep your head when others are flapping, and help a team find alignment without fuss. You know when to lead and when to let others run with it. You're also a restless learner. You collect ideas and frameworks for fun. You're at your best when something is fuzzy and needs shaping into something testable. You get itchy when there's too much uncertainty and have a near-compulsive need to turn ambiguity into action. Once it's clear enough, you move fast. You're probably happiest when you're learning, shipping and seeing tangible change. The experience we think helps There's no single route, but it'll help if you have: 5-8 years building and scaling digital products or systems with measurable impact in a marketplace business, and for extra credit, in EdTech or adjacent verticals Experience running discovery, experiments and delivery end-to-end Comfort working with data (spreadsheets, dashboards, SQL if needed) Strong collaboration with engineers, designers and operations Evidence of making complex systems simple and usable What you'll get Work that directly improves children's futures Competitive salary and stock options 25 days holiday plus bank holidays Health and life insurance Cycle to Work and Electric Vehicle schemes Coaching and development support A culture that values clarity, pace and sustainability alongside human kindness and understanding How we hire We keep it simple: Intro chat - a real conversation, not a quiz Product deep dive - how you think, what you've built, what you've learned Competency and behavioural based interview Task and meet the team! We'll tell you what's great, what's still messy and where you'll have an impact. We expect you to do the same. If you're excited by the idea of building the machine that gets the right educator into the right classroom at the right time, let's talk. Diversity & inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives, just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Marketing London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/week in-office) 12 month FTC (mat-cover), ASAP start About the role This is a 12 month FTC maternity-cover for an ASAP start. We are looking for an experienced hands on Senior Localisation Program Manager to own and optimise Product localisation. Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to: Manage all localisation for Product, Help Centre and Customer Education, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages. Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs. Contribute to scaling localisation overall, including the management of machine translation for all languages and helping to build an AI first translation platform that enables faster, more scalable and more cost effective localisation for Klaviyo. How You'll have an impact End to end localisation ownership for Product, Help Centre and Customer Education: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities. Contractor and vendor management: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high quality output across all languages and content types. Language quality management: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages. TMS and MT ownership: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages. AI first translation platform: Partner with Engineering, Product, Data and other internal teams to help design and build an AI first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality. Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Collaboration across the Localisation team: Collaborate with the broader Localisation team to deliver a high quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly. Champion the international customer: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities. Perform other related duties as assigned. Who you are 5+ years of experience in a comparable localisation role on the buyer/ client side Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands on experience with TMS and MT/ AI driven workflows Ability to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively Ability to hold self, teams and contractors accountable to a high quality standard Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI driven capabilities Demonstrated experience working with industry software and tools. Experience with Smartling is a plus. Authorisation to work in the UK without restriction. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient Soft-skills Excellent organisational and multitasking skills, and strong attention to detail Excellent communication and interpersonal skills, both written and verbal in English Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade offs. Strong analytical and problem solving skills. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay vee oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with your Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
Feb 27, 2026
Full time
Marketing London, UK At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit to see how we empower creators to own their own destiny. London, UK (Hybrid: 3 days p/week in-office) 12 month FTC (mat-cover), ASAP start About the role This is a 12 month FTC maternity-cover for an ASAP start. We are looking for an experienced hands on Senior Localisation Program Manager to own and optimise Product localisation. Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localisation and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to: Manage all localisation for Product, Help Centre and Customer Education, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages. Manage all language contractors (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs. Contribute to scaling localisation overall, including the management of machine translation for all languages and helping to build an AI first translation platform that enables faster, more scalable and more cost effective localisation for Klaviyo. How You'll have an impact End to end localisation ownership for Product, Help Centre and Customer Education: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities. Contractor and vendor management: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high quality output across all languages and content types. Language quality management: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages. TMS and MT ownership: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages. AI first translation platform: Partner with Engineering, Product, Data and other internal teams to help design and build an AI first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality. Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Collaboration across the Localisation team: Collaborate with the broader Localisation team to deliver a high quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly. Champion the international customer: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities. Perform other related duties as assigned. Who you are 5+ years of experience in a comparable localisation role on the buyer/ client side Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands on experience with TMS and MT/ AI driven workflows Ability to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively Ability to hold self, teams and contractors accountable to a high quality standard Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI driven capabilities Demonstrated experience working with industry software and tools. Experience with Smartling is a plus. Authorisation to work in the UK without restriction. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient Soft-skills Excellent organisational and multitasking skills, and strong attention to detail Excellent communication and interpersonal skills, both written and verbal in English Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade offs. Strong analytical and problem solving skills. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: Get to Know Klaviyo We're Klaviyo (pronounced clay vee oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in e commerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non company email addresses instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with your Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
EML Payments is a global leader in the fintech space. Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. About The Role We are looking for a hands-on Project Manager who thrives on delivery and takes pride in seeing initiatives through to completion. This role is critical to EML's global Payment Operations team, initially managing the Payments workstream of a wider transformation programme. You will be detail-oriented, with a strong grasp of the complexity of our business and the ability to manage resources and dependencies across multiple time zones. Success in this role means combining structured project management discipline-clear plans, governance, and accountability-with the agility to roll up your sleeves and drive actions forward. You will embed operational readiness into every project, ensuring processes, controls, and teams are prepared for seamless transition to BAU. You will also work closely with Compliance to align with regulatory and scheme requirements from the outset. This role demands exceptional communication and stakeholder management skills. You will report status, milestones, risks, and issues to stakeholders and senior leadership. What You'll Do End-to-End Delivery: Own planning, execution, and cutover for multiple Payment Ops projects simultaneously. Operational Readiness: Define and implement readiness criteria, run rehearsals, and ensure BAU teams are equipped for go-live. Project Planning & Governance: Develop integrated project plans with milestones, dependencies, and critical paths; maintain RAID logs; run structured governance forums with clear decision-making. Status Reporting: Provide accurate, timely reporting on project milestones, deliverables, dependencies, risks, and issues to stakeholders and senior leadership. Scheme & Provider Implementations: Deliver projects involving payment schemes (Faster Payments, BACS, SEPA, CHAPS/SWIFT), card schemes (Visa/Mastercard), and service providers. Tracking & Reporting: Monitor progress against plan, manage risks/issues proactively. Compliance & Assurance: Integrate regulatory and scheme requirements early; maintain audit-ready documentation. Global Coordination: Support initiatives across all EML regions, managing time zones and regional requirements. Qualifications Essential: Proven delivery of payment and/or card scheme implementations. Hands-on experience of initiative delivery in Payment Operations or Card Operations. Strong understanding of operational processes, scheme rules, and readiness planning. Solid project management capability: planning, governance, RAID management, and stakeholder engagement. Intermediate proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint, with experience presenting to stakeholders and senior leadership. Track record of delivering projects on time and within budget. Behavioural & Communication Bias for Action: You unblock, decide, and deliver. Governance Balance: Apply minimum effective process for speed and control. Excellent Communication & Stakeholder Management: Ability to engage at all levels, summarise complex information clearly, and influence decisions effectively. Decisiveness: Demonstrate sound judgement in resolving business problems, making decisions, and identifying priorities. What's In It For You Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off - plus 5 extra 'Take5' days when you've used your core leave! Global Opportunities: Collaborate across Australia, the UK, North America, and Europe - with secondment opportunities available. Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working. Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers. Invest in You: We cover your professional memberships and offer a competitive pension scheme. Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance. Perks & Rewards: Short-term bonus scheme, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life's BenefitsHub.
Feb 27, 2026
Full time
EML Payments is a global leader in the fintech space. Headquarters is in Brisbane Australia, offices are located around the world including USA and Europe. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. About The Role We are looking for a hands-on Project Manager who thrives on delivery and takes pride in seeing initiatives through to completion. This role is critical to EML's global Payment Operations team, initially managing the Payments workstream of a wider transformation programme. You will be detail-oriented, with a strong grasp of the complexity of our business and the ability to manage resources and dependencies across multiple time zones. Success in this role means combining structured project management discipline-clear plans, governance, and accountability-with the agility to roll up your sleeves and drive actions forward. You will embed operational readiness into every project, ensuring processes, controls, and teams are prepared for seamless transition to BAU. You will also work closely with Compliance to align with regulatory and scheme requirements from the outset. This role demands exceptional communication and stakeholder management skills. You will report status, milestones, risks, and issues to stakeholders and senior leadership. What You'll Do End-to-End Delivery: Own planning, execution, and cutover for multiple Payment Ops projects simultaneously. Operational Readiness: Define and implement readiness criteria, run rehearsals, and ensure BAU teams are equipped for go-live. Project Planning & Governance: Develop integrated project plans with milestones, dependencies, and critical paths; maintain RAID logs; run structured governance forums with clear decision-making. Status Reporting: Provide accurate, timely reporting on project milestones, deliverables, dependencies, risks, and issues to stakeholders and senior leadership. Scheme & Provider Implementations: Deliver projects involving payment schemes (Faster Payments, BACS, SEPA, CHAPS/SWIFT), card schemes (Visa/Mastercard), and service providers. Tracking & Reporting: Monitor progress against plan, manage risks/issues proactively. Compliance & Assurance: Integrate regulatory and scheme requirements early; maintain audit-ready documentation. Global Coordination: Support initiatives across all EML regions, managing time zones and regional requirements. Qualifications Essential: Proven delivery of payment and/or card scheme implementations. Hands-on experience of initiative delivery in Payment Operations or Card Operations. Strong understanding of operational processes, scheme rules, and readiness planning. Solid project management capability: planning, governance, RAID management, and stakeholder engagement. Intermediate proficiency in MS Project, Excel, Visio, PowerPoint, and SharePoint, with experience presenting to stakeholders and senior leadership. Track record of delivering projects on time and within budget. Behavioural & Communication Bias for Action: You unblock, decide, and deliver. Governance Balance: Apply minimum effective process for speed and control. Excellent Communication & Stakeholder Management: Ability to engage at all levels, summarise complex information clearly, and influence decisions effectively. Decisiveness: Demonstrate sound judgement in resolving business problems, making decisions, and identifying priorities. What's In It For You Recharge and Give Back: 25 days annual leave, 2 volunteering days, your birthday off - plus 5 extra 'Take5' days when you've used your core leave! Global Opportunities: Collaborate across Australia, the UK, North America, and Europe - with secondment opportunities available. Work Your Way: Hybrid working that fits your lifestyle and empowers smarter working. Family First: Enhanced family leave options with 12-weeks full pay for Primary Caregivers, and 4-weeks full pay for Secondary Caregivers. Invest in You: We cover your professional memberships and offer a competitive pension scheme. Wellbeing Matters: Private medical insurance, long-term illness cover, and life assurance. Perks & Rewards: Short-term bonus scheme, Cycle2Work, 24/7 Employee Assistance Programme, and exclusive discounts via Spectrum.Life's BenefitsHub.
Core Cloud Delivery Manager 12 months, scope to extend Hybrid, London Inside IR35 Active SC would be advantageous Public sector experience required The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards. This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints. Key Responsibilities Delivery & Execution Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding). Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances. Drive delivery through discovery, alpha, beta, and live phases without losing momentum. Actively manage delivery risk, technical debt, and operational constraints Stakeholder & Governance Management Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions. Run delivery governance forums with clarity and pace, focusing on decisions, not theatre. Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence). Challenge optimism bias and escalate early when delivery is at risk. Multi-Supplier & Team Leadership Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps. Enable engineering teams by removing blockers rather than adding process drag. Foster a delivery culture that values predictability, quality, and operational readiness. Agile, Lean & Assurance Alignment Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate. Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations. Balance speed with assurance Financial & Commercial Awareness Track delivery against funding envelopes and call out burn-rate risks early. Support commercial governance, change control, and scope management. Ensure value is demonstrable, not implied. Essential Skills & Experience Proven experience delivering large-scale cloud or platform programmes in complex environments. Strong background in public sector digital delivery, ideally within central government. Demonstrable experience managing multi-supplier delivery under tight assurance constraints. Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models. Strong grasp of delivery metrics, forecasting, dependency management, and risk control. Confident communicator who can challenge senior stakeholders constructively. Experience working under security, compliance, and regulatory constraints. D esirable Experience Experience delivering or operating core cloud, shared platforms, or landing zones. Familiarity with public sector governance, GDS assessments, or cross-government platforms. Exposure to FinOps, platform reliability, or live service operations. Experience supporting migration programmes or large-scale onboarding. Behaviours & Ways of Working Outcome-focused: you care about what lands, not what was attempted. Comfortable with ambiguity and capable of bringing order without bureaucracy. Calm under pressure; credible when things go wrong. Willing to say "this won't land" early and back it up with evidence. What Success Looks Like Delivery plans are credible, visible, and trusted. Risks are surfaced early and actively mitigated. Suppliers deliver outcomes, not excuses. Core Cloud services land predictably and are operable from day one. Senior stakeholders trust your reporting even when the news isn't good.
Feb 27, 2026
Contractor
Core Cloud Delivery Manager 12 months, scope to extend Hybrid, London Inside IR35 Active SC would be advantageous Public sector experience required The Delivery Manager is accountable for the end-to-end delivery of the clients Core Cloud services, ensuring platforms, products, and supplier outcomes are delivered on time, within tolerance, and to production-grade standards. This is not a ceremonial Agile role. It is a hands-on delivery leadership position operating in a high-assurance, multi-supplier, politically visible environment. You will be expected to control risk, expose reality early, and keep delivery moving despite ambiguity, dependency churn, and security constraints. Key Responsibilities Delivery & Execution Own delivery across one or more Core Cloud workstreams (platform, migration, security uplift, tooling, or service onboarding). Translate strategy, roadmaps, and funding intent into executable delivery plans with clear milestones, dependencies, and tolerances. Drive delivery through discovery, alpha, beta, and live phases without losing momentum. Actively manage delivery risk, technical debt, and operational constraints Stakeholder & Governance Management Operate confidently across senior stakeholders, leadership, architects, security teams, and commercial functions. Run delivery governance forums with clarity and pace, focusing on decisions, not theatre. Provide clear, honest delivery reporting (RAG, risks, mitigations, forecast confidence). Challenge optimism bias and escalate early when delivery is at risk. Multi-Supplier & Team Leadership Coordinate delivery across multiple suppliers and internal teams, ensuring clear ownership and zero gaps. Enable engineering teams by removing blockers rather than adding process drag. Foster a delivery culture that values predictability, quality, and operational readiness. Agile, Lean & Assurance Alignment Apply Agile pragmatically using Scrum, Kanban, or hybrid approaches as appropriate. Ensure delivery aligns with GDS Service Manual, assurance gates, and NCSC expectations. Balance speed with assurance Financial & Commercial Awareness Track delivery against funding envelopes and call out burn-rate risks early. Support commercial governance, change control, and scope management. Ensure value is demonstrable, not implied. Essential Skills & Experience Proven experience delivering large-scale cloud or platform programmes in complex environments. Strong background in public sector digital delivery, ideally within central government. Demonstrable experience managing multi-supplier delivery under tight assurance constraints. Comfortable working with cloud platforms (AWS) and understanding modern DevOps delivery models. Strong grasp of delivery metrics, forecasting, dependency management, and risk control. Confident communicator who can challenge senior stakeholders constructively. Experience working under security, compliance, and regulatory constraints. D esirable Experience Experience delivering or operating core cloud, shared platforms, or landing zones. Familiarity with public sector governance, GDS assessments, or cross-government platforms. Exposure to FinOps, platform reliability, or live service operations. Experience supporting migration programmes or large-scale onboarding. Behaviours & Ways of Working Outcome-focused: you care about what lands, not what was attempted. Comfortable with ambiguity and capable of bringing order without bureaucracy. Calm under pressure; credible when things go wrong. Willing to say "this won't land" early and back it up with evidence. What Success Looks Like Delivery plans are credible, visible, and trusted. Risks are surfaced early and actively mitigated. Suppliers deliver outcomes, not excuses. Core Cloud services land predictably and are operable from day one. Senior stakeholders trust your reporting even when the news isn't good.
