49 jobs found

11294LSR1 £40k - 47k per year IT Support Engineer - MSP Experience Essential Location: London Bridge(Fully Onsite) Salary: Up to £47,000 Our client, a well-established provider of IT, Telecoms and Connectivity services to businesses in the UK and internationally, is looking for an experienced IT Support Engineer to join their team in London. The ideal candidate will come from a Managed Service Provider background and be confident acting as an escalation point for the Service Desk. In this role, you will handle complex technical issues, take ownership of troubleshooting, and work proactively to identify why problems occur and implement long term preventative solutions. This is a fully onsite position supporting a wide range of users and technologies. Key Responsibilities Act as the escalation point for advanced IT issues from the Service Desk Troubleshoot and resolve complex hardware, software and networking issues Support and maintain desktops, laptops, mobiles, printers and network equipment Investigate recurring issues, identify root causes and implement long term fixes Provide both onsite and remote support to users of varying technical levels Maintain accurate ticket notes and produce clear technical documentation Stay up to date with technologies used across client environments Key Skills & Experience Experience working for a Managed Service Provider is essential Strong 2nd-line troubleshooting experience Skilled with Windows 10/11, macOS and mobile devices Solid networking knowledge (LAN, WAN, VPN, routers, firewalls) Experience using Intune or similar MDM solutions Excellent communication and customer service skills Proactive, analytical mindset with the ability to work independently PowerShell or other scripting experience is a bonus Additional Requirements Ability to pass an enhanced DBS check If you're a proactive engineer who enjoys getting to the root of issues and taking ownership of escalations in a fast paced MSP environment, this is a strong opportunity to join a growing team in a fully onsite role. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston click apply for full job details

Job Description At DXC Technology, were people first. Why? Because its people that get the job done. We have a flexible, autonomous, and open work culture. Its successful because we have character: were proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. Were focused on the future, so we keep our employees at the cutting-edge of their fields with person click apply for full job details

Job Title Infrastructure / IT Security specialist - Enterprise client (major O365 and security projects on a global scale) Key Information Salary: up to £65,000 Education: Degree preferred or commercial exposure (none required) Experience: 5+ years Industry: Technology Location: Horsforth, Leeds Work Hours: 37.5 hours per week Benefits 23 days holiday (rising with years of service) & 5 optional additional days Pension: 2.5% salary match, plus optional voluntary contributions Life assurance Group income protection plan (optional health assurance) Personal accident scheme Free car parking Monthly socials, expenses covered, Christmas party, Summer BBQ Requirements Education: ideally a degree; commercial experience a must Experience: Office 365 at intermediate to advanced level Industry: any accepted; preferably professional services Job Location: Leeds LS1 4AP Qualifications: none required Work Hours: 37.5 hours per week Skills Excellent knowledge of Windows Servers, Active Directory, Email Platforms, Anti Virus Systems, Networking, and VM environments Extensive knowledge of IP networks and multi platform server environments Experience maintaining Exchange 2013, SQL Server, Symantec Enterprise Protection, and Backup Exec Infrastructure best practices Understanding of ITIL Principal Duties, Responsibilities & Accountabilities Responsibilities Support and monitor existing infrastructure, perform preventative maintenance, backup, and other support tasks to maintain effectiveness and provide cover as needed. Plan, manage, and implement infrastructure projects and upgrades to meet company objectives. Respond to 2nd/3rd line Help Desk calls and manage 3rd line work requests through to resolution or escalation. Ensure security of data and IT systems, and educate staff on secure working practices. Collaborate with leaders and stakeholders to integrate newly acquired businesses such as mergers / acquisitions. Coordinate with external suppliers for ongoing support and maintenance of hardware, networks, and software. Ensure all work and changes minimize disruption to business use and participate in change management. Maintain infrastructure asset records and design/document processes, procedures, and standards. Keep users updated on progress and liaise regarding escalated issues, establishing appropriate priorities. Ensure technology is managed and supported in accordance with standards, policies, and procedures. Establish guidelines and document processes for networked applications across the business. Collaborate with the Global IT team on global initiatives and roll outs. Assist with office moves, changes, provisioning new systems, and troubleshooting arising issues. Note that duties may vary and change due to the nature of the IT environment. Network Support and monitor internal networks and links to regional offices, other sites, or the Internet, ensuring proper configuration and operation. Maintain and manage company firewalls. Manage wired and wireless networks, including problem resolution and change requests. Support physical security systems under IT team responsibility. Collaborate with the infrastructure team to continuously improve global infrastructure to meet business needs. Servers Regularly check logs and servers to ensure proper patching and address issues. Test and roll out updates, especially security updates. Ensure adequate backups are maintained both on site and off site, and routinely test backup and restore procedures. Core Technical Experience Hands on IT infrastructure specialist with 3+ years of experience. Excellent IP network skills, including switches, wireless, routing protocols, and VoIP; Cisco experience an advantage. Experience with SQL Server or SharePoint, Windows Server 2008/2012, Remote Desktop Services, Active Directory in corporate environments. Knowledge of email systems, mail domain delivery routing. Hands on experience on LAN, WAN, VPN, and HP technologies. Experience managing core IT applications: email, anti virus, systems management, software deployment, user provisioning, patch management. Experience managing enterprise level email systems. Project management experience in IT projects and integration projects covering email, file access, domain membership, and user migration. Strong IT security knowledge, including firewalls, IDS/IPS, Active Directory, DNS, file sharing, and web server configuration. Experience in virtualised environments (VMware), SAN technologies, and web technologies such as IIS, .NET, SSL VPN, token authentication. Working knowledge of firewall and security technologies. IT Security (Additional Responsibilities) Develop/enhance security policies, processes, procedures, and technical controls. Identify security risks, mitigations, and opportunities to strengthen resilience. Participate in design and implementation of compliant systems and applications. Assist with security incident management and response. Collaborate with IT team on technical issue resolution, deployment best practices, and adoption processes. Maintain Microsoft 365 security solutions (Azure Information Protection, DLP, Rights Management, Cloud App Security). Implement information classification, data loss prevention, and information asset registers. Provide technical guidance for Microsoft Cloud Security solutions (OneDrive, Teams, Outlook). Analyze information security risk and non compliance issues. Monitor, enhance, and report on security posture with dashboards and management information. Leverage cyber threat intelligence for proactive risk mitigation. Additional Security Skills Develop and enhance security policies, processes, and technical controls. Proactively identify and mitigate security risks. Participate in secure design and implementation of systems. Assist with incident management and response. Share technical resolution knowledge and best practices. Manage Microsoft MFA and endpoint security. Maintain Thycotic PAM environment. Maintain IT risk register. Analyze risk and non compliance. Review system audit logs and ensure mitigation. Test disaster recovery plans. Develop and test business continuity plans.

We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities Working on behalf of DXC Technology. Providing a wide range of Deskside support to end users in office environments. Work to resolve issues accurately and efficiently, within set targets and in a professional manner. Maintain a dedicated commitment to service quality & customer experience. Take ownership of tickets escalated from the service desk & other teams, handling them appropriately. Work comfortably on your own, or part of a team, identifying and prioritising incidents, requests, & escalations accordingly. Work well within the client environment. Ensure that all activity is accurately documented and recorded in line with ITIL practises. Contribute to the creation and up-keep of Knowledge Base Articles. Be comfortable working in a highly regulated environment, adhering to local and global policies. Work healthily and safely, in accordance with DXC training and policies. Adhere to all IT Asset Management procedures & policies. Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general "IT" tasks. Be prepared to engage with ad-hoc tasks with a best effort and positive attitude. Work comfortably in comms areas, providing 'Hands and Eyes' support to other teams as well as taking ownership and providing on ground feedback and guidance to offshore teams. Be ready and willing to learn new skills and procedures, growing and provide greater support for colleagues and clients. Essential Skills Ready to learn and face new challenges. Excellent written and verbal communication skills. Ability to work independently and as part of a small team. Ability to work well with global teams. Experience of working in Desktop support role (3yrs+). Tested software and hardware troubleshooting skills. Experience of supporting all Windows operating systems. Experience of supporting Microsoft Office suites including Office 365. Experiencing working in a highly regulated / ITIL environment, with appropriate service / ticketing systems. Proficiency with Network Infrastructure e.g. switches, routers, APs, patching, network architecture knowledge. Server Hardware support experiencing (racking & providing Hands & Eyes support). Printer hardware knowledge. Willingness to support essential out of hours work when required. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

A global technology firm is seeking a Deskside Support Engineer based in the City of Edinburgh. The successful candidate will provide deskside support, resolve IT issues, and maintain high service quality within a fast-paced, regulated environment. The ideal applicant will have over three years of experience in desktop support, excellent communication skills, and a readiness to learn new technologies. This role requires collaboration with local and offshore teams, ensuring effective communication and service delivery.

Mid and South Essex NHS Foundation Trust Unified Desktop Windows 11 Engineer The closing date is 24 December 2025 Join Our Unified Desktop Team - Make a Meaningful Impact Across Our Hospitals We are seeking proactive and technically skilled individuals to join our Unified Desktop Team at Mid and South Essex NHS Foundation Trust. This is an exciting opportunity to play a key role in supporting critical front line services by maintaining and upgrading the essential IT equipment used every day by both clinical and non clinical staff. About the Role: As part of the Unified Desktop Team, you will report to a dedicated End User Equipment Lead, who oversees the team's technical operations and day to day management, including HR related tasks such as annual leave and sickness planning. While operating as an independent function, the team is fully integrated with wider Digital Services support teams, ensuring a collaborative and cohesive working environment. Our estate comprises tens of thousands of devices, including (but not limited to) iPods, iPads, desktop PCs, laptops, monitors, TVs, AV equipment, Unified Communications handsets, and various peripherals. You'll be responsible for the provisioning, replacement, and support of this equipment-ensuring all activity is scheduled at convenient times and completed to the highest technical standard. Where You'll Work: This is a cross site role. You will be expected to work across all three main hospital sites. Main duties of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating system readiness and upgrade planning. Support the Trust's end user equipment, including but not limited to desktops, printers, scanners, and mobile devices. Some of this equipment is used by clinicians, requiring prompt resolution in accordance with agreed SLAs. Investigate, test, and resolve issues related to applications, hardware, and operating systems. This includes identifying the impact of service issues on Trust operations and escalating appropriately, following the Trust's defined escalation policies. Participate in all aspects of Windows operating system readiness and upgrades, from data reporting and liaising with external suppliers to hardware installation and system testing. Develop end user and support documentation, including standard operating procedures where none exist, and contribute to the design and implementation of new processes. About us Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust. Job responsibilities Why Join Us? Be part of a highly valued team supporting vital NHS services. Work with a wide range of modern technologies. Help deliver seamless digital experiences that directly impact patient care. Collaborate with passionate colleagues in a supportive environment. For further information on this exciting role, please refer to the attached job description. We look forward to your application! Person Specification Experience Extensive previous experience of working in an IT service management environment IT Department Background either Desktop support/deployment or Service Desk Support. NHS experience Qualifications CompTIA + or equivalent Computer Science degree qualification or equivalent level of knowledge and expertise gained through experience. Other Full clean UK driving licence with access to own transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Mid and South Essex NHS Foundation Trust £31,049 a year Per Annum (Pro Rota for Part Time)

A regional healthcare provider is seeking a Unified Desktop Windows 11 Engineer to join their team in Southend-on-Sea. In this role, you will support critical IT equipment used by both clinical and non-clinical staff, ensuring seamless IT services across multiple hospital sites. The successful candidate will have extensive experience in IT service management and a background in desktop support, with relevant qualifications such as CompTIA+. The position offers a salary of £31,049 per annum.

JOB TITLE Estimator / Surveyor LOCATION SW8 4AL, London TERMS Full-time, Permanent SALARY £35,000 - £40,000 (Basic) + Uncapped Bonus HOURS Monday - Friday, 8:00am - 5:00pm WHY JOIN OPTIMAL Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service. We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results-we want to hear from you! BENEFITS Competitive base salary with uncapped bonus scheme Profit-Sharing scheme 20 Days Annual Leave + Bank Holidays Private gym access Career progression (UK & Dubai) Company events & incentives Pension scheme High-Performance, collaborative culture THE ROLE The Estimator plays a vital role within our company, responsible for preparing detailed and accurate quotations for works. They assess project specifications, scope, and costs, working closely with suppliers, subcontractors, and clients to gather pricing, evaluate materials, and ensure competitiveness. Estimators not only represent the company externally but also contribute directly to its growth by securing new business through winning quotes. Their work is critical to maintaining profitability, building client trust, and driving successful project delivery. KEY RESPONSIBILITIES Quoting & Estimating Proactively engaging with clients to encourage quotation opportunities, ensuring consistent client interaction to secure requests for quotations and detailed tender invitations. Write and issue desktop quotation where possible by obtaining information to minimise costs Attend site visits for quote scoping Write and issue clear, itemised, step-by-step quotes using CRM system Liaise with suppliers and subcontractors to ensure cost competitiveness Follow up on outstanding quotes to improve conversion rates Quotation Booking & Delivery Schedule quotation booking in the CRM ensuring correct trade, geography, and availability Issue clear quote orders to engineers or supply chain with all necessary info Coordinate materials, access arrangements, and client communications Project Oversight & Client Reporting Act as single point of contact for the client throughout the job lifecycle Conduct quality checks (photos, feedback, completion verification) Resolve issues proactively and escalate where necessary Provide job summaries and updates to clients as required Performance Management Hit weekly and monthly KPIs: Quote turnaround and conversion rate 25% Participate in daily stand-ups and report performance metrics Continuously seek ways to improve speed, accuracy, and customer experience Note: This list of tasks is not exhaustive; the post holder may undertake other duties as required. WHAT WE ARE LOOKING FOR Experience in Construction & Refurbishment: Background in property maintenance, residential/commercial refurbishments, or construction-ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar. Industry Knowledge: Strong understanding of how building services operate-from quoting to project delivery-and a clear grasp of trade workflows and client expectations. Commercially Driven: Confident managing project costs, quoting for works, and driving revenue through proactive client management. Excellent Communicator: Able to communicate clearly and professionally with clients, suppliers, subcontractors, and internal teams-both in writing and over the phone. Highly Organised: Skilled at juggling multiple projects, quotes, and job schedules with accuracy and attention to detail. Tech-Savvy: Comfortable using CRM systems, scheduling platforms, and Microsoft 365 to track and manage your workflow. Calm Under Pressure: Able to prioritise effectively and keep things moving even when deadlines are tight or issues arise. Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance. WHAT WE OFFER Competitive salary with uncapped performance-based bonuses Profit-sharing scheme Private gym access Career progression, including opportunities to join our Dubai team Collaborative and supportive culture that rewards performance Pension scheme and 20 days annual leave + bank holidays ABOUT US Optimal Maintenance & Construction is part of the Optimal Group, a fast-growing, multi-division property solutions company offering end-to-end services across the UK and the Middle East. We specialise in property maintenance, refurbishment, and construction for residential and commercial clients. Our culture is built on performance, accountability, and results, underpinned by values of: Teamwork - Respect - Trust - Innovation - Expertise - Performance HOW TO APPLY Ready to join a company where your performance drives your success? Apply today by submitting your CV and a cover letter outlining why you're the right fit for this role.

A global insurance provider seeks a Senior Desktop Engineer to deliver comprehensive IT support for users in the UK&I. This role involves ensuring the execution of IT support standards, troubleshooting incidents, and managing deskside assets. Ideal candidates should have strong experience with Active Directory, O365 applications, and IT infrastructures. Strong communication skills are vital as the role requires liaising between business representatives and IT teams. This position provides an opportunity to contribute to a global support structure.

Benefits 25 days holiday entitlement rising to 28 days after 5 years' service Holiday Purchase Scheme Company supported CSR Volunteer Day 2 days for personal wellbeing Pension - including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in Service - 4 times basic salary Private Medical Insurance available, partially subsidised by Ci SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement - Monday & Friday optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly with potential to travel to other Ci/customer sites Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem solving skills, and crucially - the ability to proactively work to a resolution and deliver a high quality outcome through independent and collaborative working. The role is based from either our production facility in Caerphilly or our head office in Basingstoke, Hampshire where the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies. Edge Security management (configure, manage and monitor firewalls, VPNs and security appliances). In the role, you will carry a range of technical and customer focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 07:00 to 18:00 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on call rota for remote out of hours technical support which you would be a part of. Experience and Skills Core Responsibilities Proven experience working as a senior engineer within an MSP environment. Excellent problem solving skills and the ability to manage high pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN - solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience managing and fault finding AV technologies such as Sophos, Defender etc. Exposure to backup technologies - Veeam, Carbonite, SaaS Protect, E Vault. Supplementary Skills Experience with device management solutions such as SCCM, Jamf, or equivalent. ITIL v3/4 Foundation. UC Technologies: IP voice, Collaboration Database systems: Microsoft SQL Server. A minimum of 5 years' experience working in an MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Ensure customer satisfaction is our number one priority. Be true to your work and go the extra mile to deliver on your promise. Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Be innovative and do all that is reasonable to deliver a positive outcome. Giving your time and energy in the best interests of the Company. Customer Centric - Ensure customer satisfaction is our number one priority. Commitment - Be true to your work and go the extra mile to deliver on your promise. Courage to Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Succeed - Be innovative and do all that is reasonable to deliver a positive outcome. Dedication - Giving your time and energy in the best interests of the Company.

Overview Onsite Service Desk Engineer - Central London To 30k + Exceptional Benefits Package Want to work in a meaningful environment, surrounded by rich history and heritage? We're after a superstar Onsite Service Desk Engineer that wants to sharpen their skills within a world-class and state-of-the-art medical facility "Having worked for a number of IT companies - big and small, this one where you really do feel part of a Team, everyone is so friendly and helpful - there is always someone you can turn to if you need assistance and all the extra events they put on means you can bond as a Team - they offer loads of Training opportunities and if you want to progress they will assist and work to your strengths" - Current Employee Are you a seasoned Level 1 Service Desk Engineer looking to accelerate your career progression? If you are delivering outstanding customer service and excel in customer-facing positions, we invite you to connect with us! We are actively seeking individuals who not only thrive in their current roles but also aspire to swiftly advance to the position of a 2nd Line Engineer. About the Organisation We are currently seeking a dynamic individual to join a world class consultancy practice as a Level 1 Service Desk Engineer based at a World-renowned Medical Facility in London. The consultancies commitment lies in delivering top-notch IT support to clients, and we are in search of a talented individual to enhance the success of their service delivery team. About the Role As a Level 1 Service Desk Engineer, you will play a pivotal role in ensuring the seamless operation of the hospitals critical cloud and network infrastructure. Your duties encompass: Swiftly responding to inbound calls. Recording all customer issues, queries, and requests in the ticket management system. Providing Level 1 Server, Network, and Desktop Technical Support. Executing hardware configurations and software installations. Adhering to internal and customer Service Level Agreements (SLAs), with the escalation of concerns when necessary. Developing and maintaining customer-specific infrastructure documentation. Taking full ownership of problem resolution from start to finish. Managing client expectations through transparent communication. Technical Skills Active Directory MS Windows Office 365 Key Skills and Experience 2-3 years of experience in a technical role supporting SMEs. Demonstrated customer-facing experience. Familiarity with adherence to Service Level Agreements (SLAs). Experience within a broader service delivery function. Capability to support clients across multiple sites. Possessing creative, analytical problem-solving skills with an innovative approach. What to do next? Cloud Decisions are proud to be part of Microsoft UK's Partner Talent Services and able to you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, allowing us to have conversations at depth with you about your technical/consulting experience. Whether this role is right for you or not we can also connect you with other opportunities to suit your background.

PRODUCTION SUPPORT ENGINEER THE ROLE We are seeking a highly skilled and experienced Production Support Engineer to oversee the day-to-day technical support of multiple studios in the UK. The successful candidate will play a critical role in providing technical support to a user base of employees and production, all utilizing the client studio technology and applications. Please Note: This is NOT a remote position. The role is on-site and required to travel to different studio locations. RESPONSIBILITIES Focus on ensuring a high level of support is maintained for users Communicate with production and departmental teams within the studio about their IT needs, and answer questions Be a subject matter expert on all IT responsibilities and constantly seek to be current and improve that knowledge through learning REQUIRED SKILLS AND ABILITIES Experience working in a technical troubleshooting and/or support engineer role in a production setting Strong working knowledge of MAC, Windows and Linux support Ability to handle multiple issues, prioritizing and effective management of your time Understanding for virtual desktop environment and remote desktop technology Ability to work in a fast paced production environment DESIRED EXPERIENCE Previous experience working onsite for film production or animation/VFX Experience with helpdesk automation tools, remote management applicationsExtensive analytic, debugging, and problem-solving skills Attention to detail, curiosity, and a desire to learn Ability to communicate highly technical information to a variety of people, in both verbal and written form COMPENSATION We offer a competitive salary and the opportunity to learn and grow with one of the largest entertainment companies in the world.

Select how often (in days) to receive an alert: Posting Date: 16 Oct 2025 City: Leatherhead Location: Leatherhead, United Kingdom, KT22 7AJ; Chippenham, United Kingdom, SN15 1BN; Lincoln, United Kingdom, LN6 7FL; Manchester, United Kingdom, M1 3LD Contract Type: Permanent Division: Electronics and System Engineering Level of experience: Intermediate RINA is looking for an Electromagnetic Compatibility (EMC) Engineer to support significant growth in a variety of safety critical multi-industry sectors. Managing a wide range of EMC systems assurance related projects, you'll join a small but busy and engaged team, delivering across multiple sectors including Aerospace & Defence, Rail, Oil & Gas, Power and Infrastructure. This role provides the opportunity to challenge and develop your technical expertise and unleash your project management skills. RINA is a hybrid working company, but you must be prepared to travel between 25%-50% of the time across the UK, and sometimes internationally. Our offices are in Leatherhead, Chippenham, Manchester and Lincoln, but you do not need to live within commutable distance. The role This is a client facing role, reporting to the EMC Discipline Lead. You will be accountable for producing EMC system assurance studies, managing complex projects through the full cycle, and facilitating solutions to include: Producing and delivering EMC project technical submissions including: EMC management plans, EMC control plans, EMC risk analysis, EMC design reviews, EMC system assurance files, EMC test plans and EMC analytical desktop studies; Undertaking EM environment site survey measurements and EMC installation inspections; Capturing EMC requirements, proposal writing and support EMC scope of work for large projects; Supporting clients with EMC testing programmes, produce EMC test plans and witness testing where required; this is NOT a sole Test Engineer role though. The person This is both a consulting and physical 'hands-on' role. To flourish in the team, you will be eager to work on a broad range of challenging projects across multiple industry sectors. You will have high energy and drive, as well as being an exceptional communicator, with a natural ability to engage your clients. Your client focus, technical expertise and results orientated thinking will equip you to achieve your project objectives. You'll ensure project management methodologies and practices are consistently applied. You will be comfortable working well in changing circumstances, and as a 'self-manager', be accountable and take satisfaction from delivering quality against your promises. Qualifications & Experience Required You will come from a professional services / consulting background and have external client facing experience; At least five years' experience of EM principles and EMC systems interactions; current knowledge of EMC standards, legislations and directives; Experience of delivering EMC management and control plans; and writing of supporting technical reports; Knowledge in EMC design guidelines (fixed installations), EMC testing, and EMC risk analysis; Knowledge in EMC desktop analysis e.g. touch/step potential calculations, induced voltage calculations, RF flammable atmospheres assessments and EMF & human exposure assessments; Knowledge in the use of EMC test equipment (spectrum analysers, antennas etc); About RINA Group RINA is a 6,000-strong global engineering services and consulting firm, operating out of 70 countries. It provides safety related services to safety critical industry sectors, including defence, energy, oil & gas, power, renewables, rail and transport & infrastructure sectors. We have a strong reputation providing services for some of the most technically advanced and challenging programmes, ensuring their utmost safety and compliance. Why RINA We offer competitive salaries and pension contributions. You will enjoy a generous leave allowance, private medical care, life assurance and more. Our great financial benefits are only part of the attraction and you can expect quick. As part of our growing global team you will work with some of the world's finest engineers. As well as that you will be rewarded with: 25 days leave (plus bank holidays) Option to buy more holiday Healthcare Insurance (Family can be added at an additional cost) Smart Working policy RINA Pay for professional membership Life Assurance Support of Military Reservists - 10 additional paid days Cycle to work scheme Recruitment referral bonus 4 half days paid leave for STEM Ambassadors Season ticket loan At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind.

Team Leader - Buyside OMS & Regulatory, Enterprise Technology - Financial Solutions Location London Business Area Sales and Client Service Ref # Description & Requirements Who we are Technology innovation continues to increase at an unprecedented rate, especially in capital markets, where the industry is undergoing a seismic transformation with technology at the heart of every business decision. As the dynamic shifts from the desktop to the enterprise, technology enables firms to significantly reduce costs through workflow automation, artificial intelligence, and machine-to-machine interaction. Bloomberg remains at the forefront of this transformation by providing a unique value proposition. We combine technology products developed specifically for capital markets with industry-leading expertise and robust regulatory product coverage that is vital for the future Bloomberg customer. From trading and risk to compliance and reporting, Bloomberg empowers firms to meet their obligations efficiently while driving greater transparency across the markets. What do we do? Enterprise Technology is responsible for designing, delivering, and ongoing support for firms wishing to outsource their connectivity, integration, and regulatory technology needs to Bloomberg. We have successfully delivered tactical and enterprise-wide solutions to buy- and sell-side firms. Our offerings span order and execution management, trade reporting, compliance workflows, and regulatory data solutions. We pride ourselves on our quality, rapid time to market, and ability to solve the most comprehensive and challenging workflows while helping firms stay ahead of evolving regulatory requirements. What's the role? As a Team Leader for the Buy Side OMS & Regulatory team within the Enterprise Technology Services group, you will lead a team of technologists focused on supporting our growing business. Acting as service-level providers to several Bloomberg enterprise products-including Buy Side solutions and regulatory platforms-you will ensure technological stability and mitigate financial and regulatory risk for our clients across their Bloomberg solutions and products. More importantly, your team will act as a technology partner to our clients by promptly solving production service problems, consulting on best practices, and guiding customers through improvements and tools that provide workflow transparency and regulatory compliance. Your team will deliver best-in-class technical customer support with integrity, technical proficiency, and a comprehensive understanding of business and regulatory workflows. You will work closely with internal service partners, business, product, and engineering teams to identify trends, uncover opportunities to improve the business, and prioritize projects. We'll trust you to: Encourage and empower a robust team to achieve outstanding results while supporting individual growth and development Create and maintain a strong team passionate about delivering exceptional customer service and growing the quality of our production delivery Develop solid and positive relationships across the global team, as well as with service, business, and engineering stakeholders to make valuable contributions to the business Establish and manage long-term relationships with customers as a trusted technology partner for both trading and regulatory solutions Ensure client workflows remain resilient and compliant in an evolving regulatory environment Handle your time effectively and multitask in a fast-paced, performance-driven environment Lead technology projects with stakeholders both internally and with customers You'll need to have: A computer science, data analytics, or engineering background (additional backgrounds will be reviewed with relevant experience) Work experience with knowledge of financial markets and trading lifecycle, particularly Equity, Futures, Options, Fixed Income, and FX market workflows, alongside familiarity with regulatory reporting and compliance processes Technical curiosity with a passion for customer service and a genuine interest in financial markets and regulations Experience in various communication protocols and methodologies (e.g., FIX, MQ, XML, JSON, SWIFT) Good understanding of incident and change management processes A proven ability to multitask, manage time, and prioritize in a fast-paced environment Demonstrated ability to independently drive successful engagements with clients Direct client-facing experience presenting and providing technical consultation We'd love to see: Exposure to buy-side client front-to-back workflows, including compliance and regulatory reporting Experience with IT Service Management or client relationship management Exposure or certification in vendor cloud technology, e.g., AWS, Azure Experience in UNIX and Linux operating systems and commands Experience with SQL or transactional databases Exposure to scripting languages, e.g., Python, Perl, Bash Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success. Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email