Checkmarx is the enterprise application securityleader and the host of Checkmarx One - the industry -leading cloud-native AppSec platform thathelps enterprises build . Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it's not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. What are we looking for? Checkmarx is seeking a Regional Marketing Manager to join our European Marketing team. In this role, you will shape and execute the marketing strategy for the UK, Netherlands and Nordics (NEUR), driving demand through integrated marketing programs-both directly and with partners. W e're looking for a dynamic and proactive marketing professional who thrives in a fast-paced B2B environment and is passionate about delivering impactful marketing campaigns. The regional split would be approximately 80% UKI 10% Netherlands 10% Nordics. The role reports to the Director of Marketing, Europe How will you make an impact? Regional Marketing Strategy - Own all marketing efforts in the NEUR region, aligning closely with the sales team to support pipeline growth and business objectives. Integrated Campaigns - Develop and execute multi-channel campaigns tailored to target audiences, personas, and industries. Event Management - Lead digital, virtual, and in-person events (trade shows, user groups, and hospitality), ensuring ROI and pipeline generation. Stakeholder Collaboration - Maintain close communication with all stakeholders (Sales, Pre-Sales, Marketing, Channel etc) to secure buy-in and ensure alignment with marketing initiatives. Partner Marketing - Oversee Partner Marketing activities and develop joint marketing campaigns in collaboration with channel partners. Content & PR - Work with the Corporate Marketing team to localise content and drive regional PR and social media Lead Management - Ensure SDR teams follow up on leads promptly and accurately post-marketing activities. Budget & Performance Optimisation - Manage the regional marketing budget, track KPIs and ROI, and continuously refine strategies for maximum impact. Vendor Management - Research, select, negotiate, and manage vendors and service providers as needed. Digital Marketing - Work with Digital Marketing Manager to maximise ROI on digital spend in the region Requirements What is needed to succeed? Native English (additional languages are a plus). 5+ years of B2B marketing experience, preferably in IT security or software solutions. Experience in digital marketing and ABM are a distinct advantage for the right candidate Proven expertise in multi-channel campaign execution especially in event execution. Strong project management skills, with the ability to prioritise competing deadlines. Data-driven mindset-comfortable using Salesforce and automation tools like Hubspot. Excellent written and verbal communication skills. Willingness to travel up to 25% for industry events, trade shows, and regional meetings What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Dec 13, 2025
Full time
Checkmarx is the enterprise application securityleader and the host of Checkmarx One - the industry -leading cloud-native AppSec platform thathelps enterprises build . Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it's not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. What are we looking for? Checkmarx is seeking a Regional Marketing Manager to join our European Marketing team. In this role, you will shape and execute the marketing strategy for the UK, Netherlands and Nordics (NEUR), driving demand through integrated marketing programs-both directly and with partners. W e're looking for a dynamic and proactive marketing professional who thrives in a fast-paced B2B environment and is passionate about delivering impactful marketing campaigns. The regional split would be approximately 80% UKI 10% Netherlands 10% Nordics. The role reports to the Director of Marketing, Europe How will you make an impact? Regional Marketing Strategy - Own all marketing efforts in the NEUR region, aligning closely with the sales team to support pipeline growth and business objectives. Integrated Campaigns - Develop and execute multi-channel campaigns tailored to target audiences, personas, and industries. Event Management - Lead digital, virtual, and in-person events (trade shows, user groups, and hospitality), ensuring ROI and pipeline generation. Stakeholder Collaboration - Maintain close communication with all stakeholders (Sales, Pre-Sales, Marketing, Channel etc) to secure buy-in and ensure alignment with marketing initiatives. Partner Marketing - Oversee Partner Marketing activities and develop joint marketing campaigns in collaboration with channel partners. Content & PR - Work with the Corporate Marketing team to localise content and drive regional PR and social media Lead Management - Ensure SDR teams follow up on leads promptly and accurately post-marketing activities. Budget & Performance Optimisation - Manage the regional marketing budget, track KPIs and ROI, and continuously refine strategies for maximum impact. Vendor Management - Research, select, negotiate, and manage vendors and service providers as needed. Digital Marketing - Work with Digital Marketing Manager to maximise ROI on digital spend in the region Requirements What is needed to succeed? Native English (additional languages are a plus). 5+ years of B2B marketing experience, preferably in IT security or software solutions. Experience in digital marketing and ABM are a distinct advantage for the right candidate Proven expertise in multi-channel campaign execution especially in event execution. Strong project management skills, with the ability to prioritise competing deadlines. Data-driven mindset-comfortable using Salesforce and automation tools like Hubspot. Excellent written and verbal communication skills. Willingness to travel up to 25% for industry events, trade shows, and regional meetings What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Onnec Group are a leading independent technology partner and global integrator, with over 30 years of experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. At Onnec, we provide IT and infrastructure service solutions to some of the world's leading financial and technology companies, operating across office and data centre environments. We're seeking experienced sales professionals with a strong understanding of the Data Centre and Structured Cabling services that Onnec provide. In this pivotal role, you will: Target end-users in key sectors locally and globally Promote Onnec's brand and comprehensive portfolio of solutions Secure new clients and drive business growth You will have access to robust marketing support and a team of technical subject matter experts to help you succeed. As a Senior Business Manager, your mission is to ensure clients benefit from Onnec's full range of infrastructure services. You will also play a critical role in shaping a world-class global sales force - hiring, training, mentoring, and retaining top talent. What you'll be doing as our Senior Business Manager: Account Management Managing and sustaining accounts and maximising revenues. Being accountable for and managing quarterly account planning / strategy and pipeline. Involved in commercial decisions that impact the revenue streams of those accounts. Liaising with marketing to manage integrated campaign execution. Identifying market trends to grow incremental revenue / opportunities. Dealing with all aspects of the accounts you are responsible for, plus account support for your team as and when needed. Achieving sales targets and motivating your team to achieve these targets. Attending client meetings where necessary. Maintaining and expanding relationships with existing clients. Manage the process from initial opportunity to ensuring successful service delivery. Attend and contribute to sales meetings, training courses and presentations. Business Development Uncover new business opportunities in a pro active and innovative manner. To achieve the annual set targets as agreed with the Sales Director. To ensure all the clients within your responsibility are kept up to date with the products and services being offered by Onnec. To build personal and company relationships with all the clients within your responsibility. Own and communicate Account Development for our key / target clients. To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by the clients is within your responsibility. To feedback client information to Onnec. To monitor that the service levels bring provided by Onnec are in accordance with client's expectations and to elevate accordingly. Identify and develop a strong web of influence of all relevant stakeholders. To maintain relationships with external suppliers, on pre sales commercial issues. Own the end to end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP). New Business Responsibility To introduce, if necessary other internal Onnec staff at the appropriate time within the development of an account or a specific new business deal. To identify tangible opportunities for growth, service, geography, location and site. To ensure the account is being serviced by Onnec to the highest level of quality. Develop an action plan of sales / business activities to help convert business opportunities. To ensure the new business deal is moving towards a positive conclusion in Onnec favour. Communicate the potential client opportunities proactively with relevant Onnec stakeholders. What we're looking for in our Senior Business Manager: Experience selling IT & Infrastructure and/or data centre solutions to end users is essential. Understanding of the IT infrastructure industry and its various elements is essential. Proven experience in a senior (global or regional) sales leadership role, driving growth and expansion initiatives. Proven experience leading a team demonstrating the ability to motivate and inspire teams. Strong business and commercial acumen. RFP process (Sales Processes). Familiarity in utilising Sales Database - CRM. People centred person who enjoys interacting with lots of different stakeholders. Results orientated. Self motivated and able to work in a team. Computer literate - use of Microsoft products (Word & Excel). Excellent inter personal skills Work well under pressure. Enthusiastic and dynamic personality. If you feel you have the required skills and experience, click apply now to be considered as our Senior Business Manager - we'd love to hear from you!
Dec 13, 2025
Full time
Onnec Group are a leading independent technology partner and global integrator, with over 30 years of experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. At Onnec, we provide IT and infrastructure service solutions to some of the world's leading financial and technology companies, operating across office and data centre environments. We're seeking experienced sales professionals with a strong understanding of the Data Centre and Structured Cabling services that Onnec provide. In this pivotal role, you will: Target end-users in key sectors locally and globally Promote Onnec's brand and comprehensive portfolio of solutions Secure new clients and drive business growth You will have access to robust marketing support and a team of technical subject matter experts to help you succeed. As a Senior Business Manager, your mission is to ensure clients benefit from Onnec's full range of infrastructure services. You will also play a critical role in shaping a world-class global sales force - hiring, training, mentoring, and retaining top talent. What you'll be doing as our Senior Business Manager: Account Management Managing and sustaining accounts and maximising revenues. Being accountable for and managing quarterly account planning / strategy and pipeline. Involved in commercial decisions that impact the revenue streams of those accounts. Liaising with marketing to manage integrated campaign execution. Identifying market trends to grow incremental revenue / opportunities. Dealing with all aspects of the accounts you are responsible for, plus account support for your team as and when needed. Achieving sales targets and motivating your team to achieve these targets. Attending client meetings where necessary. Maintaining and expanding relationships with existing clients. Manage the process from initial opportunity to ensuring successful service delivery. Attend and contribute to sales meetings, training courses and presentations. Business Development Uncover new business opportunities in a pro active and innovative manner. To achieve the annual set targets as agreed with the Sales Director. To ensure all the clients within your responsibility are kept up to date with the products and services being offered by Onnec. To build personal and company relationships with all the clients within your responsibility. Own and communicate Account Development for our key / target clients. To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by the clients is within your responsibility. To feedback client information to Onnec. To monitor that the service levels bring provided by Onnec are in accordance with client's expectations and to elevate accordingly. Identify and develop a strong web of influence of all relevant stakeholders. To maintain relationships with external suppliers, on pre sales commercial issues. Own the end to end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP). New Business Responsibility To introduce, if necessary other internal Onnec staff at the appropriate time within the development of an account or a specific new business deal. To identify tangible opportunities for growth, service, geography, location and site. To ensure the account is being serviced by Onnec to the highest level of quality. Develop an action plan of sales / business activities to help convert business opportunities. To ensure the new business deal is moving towards a positive conclusion in Onnec favour. Communicate the potential client opportunities proactively with relevant Onnec stakeholders. What we're looking for in our Senior Business Manager: Experience selling IT & Infrastructure and/or data centre solutions to end users is essential. Understanding of the IT infrastructure industry and its various elements is essential. Proven experience in a senior (global or regional) sales leadership role, driving growth and expansion initiatives. Proven experience leading a team demonstrating the ability to motivate and inspire teams. Strong business and commercial acumen. RFP process (Sales Processes). Familiarity in utilising Sales Database - CRM. People centred person who enjoys interacting with lots of different stakeholders. Results orientated. Self motivated and able to work in a team. Computer literate - use of Microsoft products (Word & Excel). Excellent inter personal skills Work well under pressure. Enthusiastic and dynamic personality. If you feel you have the required skills and experience, click apply now to be considered as our Senior Business Manager - we'd love to hear from you!
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Dec 13, 2025
Full time
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Dec 13, 2025
Full time
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Who are we looking for? One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services andprovideend-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them tooperatesafely and securely. Bridewell holds theGoldlevel, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are looking for an experienced Bid Managerwhohas strong organisational, and written communication and presentation skills. You have experience of writing, coordinating, and managing a variety of bids and framework responses. You are passionate about contributing to business growth and revenue generation. Whatyou'llbe doing You will work with the Head of Bids and Sales team and will be responsible for winning business by managing and supporting tender responses weparticipatein. You will also work closely with the consultancy and managed services team, who will support with scoping these engagements, and will provide their in-depth technical cyber security knowledge. Identifypotential opportunities by monitoring public and private sector tender portals. Manage and coordinate the end-to-end bid process. Including, managing internal resources, to include sales, technical, legal, and finance, internal governance processes, communication on portals, and recording bid details on our pipeline. Formulate effective strategies for the bidding process, ensuring compliance with client requirements. Provide progress and outcome updates to internal senior stakeholders. Support the creation of persuasive content, including executive summaries, value propositions, case studies, pricingmodelsand technical responses. Review supporting materials provided by colleagues to ensure consistent high-quality, high scoring responses. Support building and maturing the bid content library for efficient re-use ofappropriate materialin future responses. Support negotiation sessions to focus on securingappropriate termsand conditions, and suitable profitability. Support continuous improvement within the Bid Function. Monitor and evaluate bid performance metrics toidentifyareas for improvement through lessons learned reviews, and refinement of processes and tools, etc. As required support other areas of the business, which may include: Applications foradditionalframeworks, renewals, and membership bodies Work with the marketing team with creatingadditionalsales content. You will need to have experience in: Demonstrable experience in managing and winning bids (including multiple opportunities at the same time). Strong understanding of the bid lifecycle, proposal writing, and contract negotiation. Experience of working on public sector opportunities, including knowledge of public procurement processes and regulations. Attention to detail. Strong administration, organisation, and IT skills. Excellent writing and communication skills. Other nice to haves would include: Prior experience of selling cyber security services. Understanding pricing strategies and financial analysis in bid development. Ability to create visually appealing and engaging bid presentations. What'sin it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values ofDo the Right Thing, One Team and Above and Beyondemphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but successdoesn'tend here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell willprovidea great careeropportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme& Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location: Bridewelloperatesa hybrid and flexible workingpolicy,however you willbe requiredto travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Dec 13, 2025
Full time
Who are we looking for? One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services andprovideend-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them tooperatesafely and securely. Bridewell holds theGoldlevel, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are looking for an experienced Bid Managerwhohas strong organisational, and written communication and presentation skills. You have experience of writing, coordinating, and managing a variety of bids and framework responses. You are passionate about contributing to business growth and revenue generation. Whatyou'llbe doing You will work with the Head of Bids and Sales team and will be responsible for winning business by managing and supporting tender responses weparticipatein. You will also work closely with the consultancy and managed services team, who will support with scoping these engagements, and will provide their in-depth technical cyber security knowledge. Identifypotential opportunities by monitoring public and private sector tender portals. Manage and coordinate the end-to-end bid process. Including, managing internal resources, to include sales, technical, legal, and finance, internal governance processes, communication on portals, and recording bid details on our pipeline. Formulate effective strategies for the bidding process, ensuring compliance with client requirements. Provide progress and outcome updates to internal senior stakeholders. Support the creation of persuasive content, including executive summaries, value propositions, case studies, pricingmodelsand technical responses. Review supporting materials provided by colleagues to ensure consistent high-quality, high scoring responses. Support building and maturing the bid content library for efficient re-use ofappropriate materialin future responses. Support negotiation sessions to focus on securingappropriate termsand conditions, and suitable profitability. Support continuous improvement within the Bid Function. Monitor and evaluate bid performance metrics toidentifyareas for improvement through lessons learned reviews, and refinement of processes and tools, etc. As required support other areas of the business, which may include: Applications foradditionalframeworks, renewals, and membership bodies Work with the marketing team with creatingadditionalsales content. You will need to have experience in: Demonstrable experience in managing and winning bids (including multiple opportunities at the same time). Strong understanding of the bid lifecycle, proposal writing, and contract negotiation. Experience of working on public sector opportunities, including knowledge of public procurement processes and regulations. Attention to detail. Strong administration, organisation, and IT skills. Excellent writing and communication skills. Other nice to haves would include: Prior experience of selling cyber security services. Understanding pricing strategies and financial analysis in bid development. Ability to create visually appealing and engaging bid presentations. What'sin it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values ofDo the Right Thing, One Team and Above and Beyondemphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but successdoesn'tend here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell willprovidea great careeropportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme& Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location: Bridewelloperatesa hybrid and flexible workingpolicy,however you willbe requiredto travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day-to-day delivery of integrated campaigns across the agency. Our Senior Account Managers are at the heart of our client partnerships. In this role, you'll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in house experts across strategy, content, PPC, SEO, Paid Social, and beyond. We're looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You'll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally. You'll help clients succeed through a full funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you'll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day to day delivery and broader campaign impact. Sound like your kind of challenge? Then you might be the person we're looking for. You'll be part of one of our client teams, and will report directly to a Group Account Director. You'll also have access to brilliant people across our business-including media performance specialists, data scientists, strategists, creatives, and developers-who'll support you every step of the way. Key Accountabilities Essential skills will include (but not be limited to!): 3 - 4 years' experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery. At least 2 years' experience working directly on creative, digital, and UX projects. You'll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects. This will enable you to contribute to high-level conversations with designers, UX specialists, and strategists, as well as confidently brief, manage, and help deliver creative and digital activity. This is a proactive role, you won't be sitting back waiting for briefs. You'll actively seek out opportunities, tackle challenges head on, and bring ideas together across teams to drive stronger outcomes for clients. Willingness to get stuck in - supporting all levels within the team, managing day to day client relationships, and handling digital projects and retained accounts. A natural organiser - you'll be expected to juggle multiple projects, client demands and deadlines on a daily basis - working with the Account Executives and coordinating the support of a talented team internally, to make sure client's needs are met and expectations exceeded. Previous experience working within an integrated agency (or client side) - You'll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients. You'll be pulling together insights, channel strategies, and creative ideas to shape solutions, then sharing campaign ideas and results with both the client and the agency teams. You'll understand the customer journey and impacts that can be made by actions at the right time and through the right channel and you have the capability to efficiently create and articulate a comprehensive integrated client strategy across the entire sales funnel. A head for data and an analytical mindset - whether it's evaluating a spike in a client's results or understanding the reasons behind a lack of interactions, your naturally inquisitive nature will be spotting potential opportunities to put our data science experts to work. Strong evidence of building relationships with clients, suppliers, and colleagues. Our Senior Account Managers are critical to the success of our client/agency relationship and look to strike an amazing balance between client and agency to ensure we provide best in class client service. Numerate and financially aware, you'll have an attention for detail and be the person responsible for ensuring your account's commercials are all in place, dotting the I's and crossing the T's. Great people skills - your personality will flex from brainstorming ideas with the internal team, taking briefs from clients and trouble shooting the natural glitches and conflicts that occur. Teamwork will be key to deliver the best results for our clients. Confident in presenting - be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results, you'll have some PowerPoint wizardry and presentation experience under your belt. Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the client's expectations on deliverables throughout a project's process. An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the client's business and strategically help them shape their full funnel approach. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry's Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we've amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in - we typically aim for three days a week together. Application Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.
Dec 13, 2025
Full time
We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day-to-day delivery of integrated campaigns across the agency. Our Senior Account Managers are at the heart of our client partnerships. In this role, you'll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in house experts across strategy, content, PPC, SEO, Paid Social, and beyond. We're looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You'll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally. You'll help clients succeed through a full funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you'll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day to day delivery and broader campaign impact. Sound like your kind of challenge? Then you might be the person we're looking for. You'll be part of one of our client teams, and will report directly to a Group Account Director. You'll also have access to brilliant people across our business-including media performance specialists, data scientists, strategists, creatives, and developers-who'll support you every step of the way. Key Accountabilities Essential skills will include (but not be limited to!): 3 - 4 years' experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery. At least 2 years' experience working directly on creative, digital, and UX projects. You'll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects. This will enable you to contribute to high-level conversations with designers, UX specialists, and strategists, as well as confidently brief, manage, and help deliver creative and digital activity. This is a proactive role, you won't be sitting back waiting for briefs. You'll actively seek out opportunities, tackle challenges head on, and bring ideas together across teams to drive stronger outcomes for clients. Willingness to get stuck in - supporting all levels within the team, managing day to day client relationships, and handling digital projects and retained accounts. A natural organiser - you'll be expected to juggle multiple projects, client demands and deadlines on a daily basis - working with the Account Executives and coordinating the support of a talented team internally, to make sure client's needs are met and expectations exceeded. Previous experience working within an integrated agency (or client side) - You'll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients. You'll be pulling together insights, channel strategies, and creative ideas to shape solutions, then sharing campaign ideas and results with both the client and the agency teams. You'll understand the customer journey and impacts that can be made by actions at the right time and through the right channel and you have the capability to efficiently create and articulate a comprehensive integrated client strategy across the entire sales funnel. A head for data and an analytical mindset - whether it's evaluating a spike in a client's results or understanding the reasons behind a lack of interactions, your naturally inquisitive nature will be spotting potential opportunities to put our data science experts to work. Strong evidence of building relationships with clients, suppliers, and colleagues. Our Senior Account Managers are critical to the success of our client/agency relationship and look to strike an amazing balance between client and agency to ensure we provide best in class client service. Numerate and financially aware, you'll have an attention for detail and be the person responsible for ensuring your account's commercials are all in place, dotting the I's and crossing the T's. Great people skills - your personality will flex from brainstorming ideas with the internal team, taking briefs from clients and trouble shooting the natural glitches and conflicts that occur. Teamwork will be key to deliver the best results for our clients. Confident in presenting - be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results, you'll have some PowerPoint wizardry and presentation experience under your belt. Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the client's expectations on deliverables throughout a project's process. An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the client's business and strategically help them shape their full funnel approach. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry's Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we've amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in - we typically aim for three days a week together. Application Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Dec 13, 2025
Full time
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Head of Product & Service Delivery - Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid/remote considered) About Us We are a rapidly growing, mission driven SaaS provider operating in the climate tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration. The Opportunity We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go to market execution and ensure exceptional customer outcomes. Key Responsibilities Define and refine product vision, roadmap and strategy in line with market trends and client needs. Lead and mentor a multi disciplinary team (product managers, engineers, data scientists and customer success specialists) to deliver new features and scalable solutions. Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. Manage stakeholder relationships across sales, marketing, partnerships and leadership teams. Monitor product performance metrics and customer feedback to drive continual improvement. Support channel partners and strategic alliances to help expand adoption globally. Ideal Candidate Profile 5 10 years in SaaS, energy tech, IoT or sustainability software, with leadership experience in product management and/or service delivery. Demonstrated success in defining product roadmaps and bringing B2B solutions to market. Strong operational acumen with a track record of delivering complex projects on time and within budget. Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable. Skilled communicator who thrives in cross functional settings and enjoys working in fast paced, purpose driven environments. Why Join Us? Make a tangible impact on climate action while leading high growth products. Collaborate with a passionate team committed to innovation and sustainability. Competitive salary, equity and benefits package. Flexible working arrangements (London based with hybrid/remote options). If you're excited about shaping the future of energy and sustainability tech, we'd love to hear from you. Please apply or reach out to to learn more.
Dec 13, 2025
Full time
Head of Product & Service Delivery - Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid/remote considered) About Us We are a rapidly growing, mission driven SaaS provider operating in the climate tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration. The Opportunity We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go to market execution and ensure exceptional customer outcomes. Key Responsibilities Define and refine product vision, roadmap and strategy in line with market trends and client needs. Lead and mentor a multi disciplinary team (product managers, engineers, data scientists and customer success specialists) to deliver new features and scalable solutions. Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. Manage stakeholder relationships across sales, marketing, partnerships and leadership teams. Monitor product performance metrics and customer feedback to drive continual improvement. Support channel partners and strategic alliances to help expand adoption globally. Ideal Candidate Profile 5 10 years in SaaS, energy tech, IoT or sustainability software, with leadership experience in product management and/or service delivery. Demonstrated success in defining product roadmaps and bringing B2B solutions to market. Strong operational acumen with a track record of delivering complex projects on time and within budget. Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable. Skilled communicator who thrives in cross functional settings and enjoys working in fast paced, purpose driven environments. Why Join Us? Make a tangible impact on climate action while leading high growth products. Collaborate with a passionate team committed to innovation and sustainability. Competitive salary, equity and benefits package. Flexible working arrangements (London based with hybrid/remote options). If you're excited about shaping the future of energy and sustainability tech, we'd love to hear from you. Please apply or reach out to to learn more.
Overview Salary/Rate: £50k - 55k per year + bonus, car and benefits Are you a field-based Sales professional looking for your next challenge? Do you thrive on winning new business and building strong client relationships in the construction sector? Are you experienced in working with contractors, developers, or infrastructure projects across the South region? Keep reading! I am currently recruiting for an Area Sales Manager to join a well-established and growing business supplying specialist solutions into the construction industry. Covering the South region, this is a regional, field-based role offering strong earning potential and excellent career development. Responsibilities Drive new business across the Southern construction sector Manage and grow a portfolio of key client accounts Respond to tenders and enquiries with tailored commercial proposals Conduct regular client and site visits to strengthen relationships Requirements Field sales experience, ideally within construction or hire Proven ability to develop new and existing B2B accounts Excellent communication, negotiation, and relationship-building skills A full UK driving licence and flexibility to travel across the region Benefits £50,000 - £55,000 base salary plus bonus scheme Company car and health cash plan 25 days holiday plus Bank Holidays Salary sacrifice pension and long-term progression opportunities If you're ready to take the next step in your sales career and be part of a thriving and ambitious business - apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Dec 13, 2025
Full time
Overview Salary/Rate: £50k - 55k per year + bonus, car and benefits Are you a field-based Sales professional looking for your next challenge? Do you thrive on winning new business and building strong client relationships in the construction sector? Are you experienced in working with contractors, developers, or infrastructure projects across the South region? Keep reading! I am currently recruiting for an Area Sales Manager to join a well-established and growing business supplying specialist solutions into the construction industry. Covering the South region, this is a regional, field-based role offering strong earning potential and excellent career development. Responsibilities Drive new business across the Southern construction sector Manage and grow a portfolio of key client accounts Respond to tenders and enquiries with tailored commercial proposals Conduct regular client and site visits to strengthen relationships Requirements Field sales experience, ideally within construction or hire Proven ability to develop new and existing B2B accounts Excellent communication, negotiation, and relationship-building skills A full UK driving licence and flexibility to travel across the region Benefits £50,000 - £55,000 base salary plus bonus scheme Company car and health cash plan 25 days holiday plus Bank Holidays Salary sacrifice pension and long-term progression opportunities If you're ready to take the next step in your sales career and be part of a thriving and ambitious business - apply now! Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Closing date for applications:02 Jan 2026 Maternity Cover Location: England - London The London Philharmonic Orchestra is seeking a Senior Marketing Manager (maternity cover) to support the work of its busy Marketing Department. The post-holder will play an active role in building audiences for the Orchestra's live concerts, and oversee its digital and social media strategies. The Senior Marketing Manager will also play an integral part in PR, branding and profile-raising activity. The London Philharmonic Orchestra is committed to equal opportunities and diversity. We actively welcome applications from all sections of the community, recognising that we are stronger as a diverse team bringing a range of lived experiences to our goal of sharing the wonder of orchestral music.
Dec 13, 2025
Full time
Closing date for applications:02 Jan 2026 Maternity Cover Location: England - London The London Philharmonic Orchestra is seeking a Senior Marketing Manager (maternity cover) to support the work of its busy Marketing Department. The post-holder will play an active role in building audiences for the Orchestra's live concerts, and oversee its digital and social media strategies. The Senior Marketing Manager will also play an integral part in PR, branding and profile-raising activity. The London Philharmonic Orchestra is committed to equal opportunities and diversity. We actively welcome applications from all sections of the community, recognising that we are stronger as a diverse team bringing a range of lived experiences to our goal of sharing the wonder of orchestral music.
Employment Type Full Time Locations to Work Hybrid London, UK Position Roles BDM (Business Development Manager), Senior Account Executive, Sales Manager Who you are As an Account Executive, you will drive awareness and adoption of a category-defining AI solution in the enterprise conflict and dispute resolution space. You'll connect with mid-sized and large organisations, understand the challenges they face, and demonstrate how our AI platform can make their operations smoother, more efficient, and more effective. Success in this role will rely on your ability to build relationships, ask meaningful questions, and communicate value clearly. Curiosity, initiative, and excitement about building something innovative and impactful are essential. You'll be joining a fast-moving team that is rethinking how the world approaches complex disputes and decision-making-and your voice will play a key role in shaping how we grow. What the job involves What You'll Do: Own the full sales cycle - from identifying opportunities and sparking first conversations to pitching, negotiating, closing, and expanding relationships with mid-market and enterprise accounts. Build relationships that matter - become a trusted partner to clients, driving adoption and uncovering new opportunities that grow their success (and ours). Be a consultative guide - deeply understand customer challenges, share insights with Product, and shape solutions that genuinely change how they work. Activate and expand - win new clients, onboard them successfully, and grow them into long-term champions. Design your own pipeline - build a balanced pipeline across mid-market and enterprise opportunities, mixing quick wins with transformative deals. Represent us in the market - at industry events, panels, and conversations that shape the category. You'll be the person people remember and return to. You Might Be a Great Fit If You: Crave ownership and impact - you're not just looking for a role; you want to help build something meaningful and be accountable for the outcome. Have 7+ years of full-cycle sales experience - including prospecting, pitching, negotiating, closing, and growing mid-market or enterprise accounts. Have a track record in software or tech sales - especially in landing and expanding with customers. Shine in senior conversations - confident with decision-makers and skilled at building trust. Can translate needs into solutions - you connect product capabilities to real business problems. You're proactive, persistent, and thrive on turning leads into long-term partnerships. Are open to occasional travel - across EMEA, the US, or APAC to meet clients and represent the company at important events. Bring energy and ambition - you thrive in fast-paced, high-growth environments and want to help shape the future of a new category. Have the right to work in the UK. Bonus: You speak an additional language - not essential, but a real advantage for global work. Additional Description OTE: Uncapped Competitive salary & uncapped commission structure Time off that matters: 25 days' annual leave, all UK bank holidays, plus your birthday off Peace of mind: private health insurance, life assurance, and a company pension scheme Real influence: work directly with the founder, help shape the roadmap. Big mission, big upside: join an ambitious team tackling a trillion-dollar market Interview Process 1- Initial Call with the Talent Team at Hirehoot
Dec 13, 2025
Full time
Employment Type Full Time Locations to Work Hybrid London, UK Position Roles BDM (Business Development Manager), Senior Account Executive, Sales Manager Who you are As an Account Executive, you will drive awareness and adoption of a category-defining AI solution in the enterprise conflict and dispute resolution space. You'll connect with mid-sized and large organisations, understand the challenges they face, and demonstrate how our AI platform can make their operations smoother, more efficient, and more effective. Success in this role will rely on your ability to build relationships, ask meaningful questions, and communicate value clearly. Curiosity, initiative, and excitement about building something innovative and impactful are essential. You'll be joining a fast-moving team that is rethinking how the world approaches complex disputes and decision-making-and your voice will play a key role in shaping how we grow. What the job involves What You'll Do: Own the full sales cycle - from identifying opportunities and sparking first conversations to pitching, negotiating, closing, and expanding relationships with mid-market and enterprise accounts. Build relationships that matter - become a trusted partner to clients, driving adoption and uncovering new opportunities that grow their success (and ours). Be a consultative guide - deeply understand customer challenges, share insights with Product, and shape solutions that genuinely change how they work. Activate and expand - win new clients, onboard them successfully, and grow them into long-term champions. Design your own pipeline - build a balanced pipeline across mid-market and enterprise opportunities, mixing quick wins with transformative deals. Represent us in the market - at industry events, panels, and conversations that shape the category. You'll be the person people remember and return to. You Might Be a Great Fit If You: Crave ownership and impact - you're not just looking for a role; you want to help build something meaningful and be accountable for the outcome. Have 7+ years of full-cycle sales experience - including prospecting, pitching, negotiating, closing, and growing mid-market or enterprise accounts. Have a track record in software or tech sales - especially in landing and expanding with customers. Shine in senior conversations - confident with decision-makers and skilled at building trust. Can translate needs into solutions - you connect product capabilities to real business problems. You're proactive, persistent, and thrive on turning leads into long-term partnerships. Are open to occasional travel - across EMEA, the US, or APAC to meet clients and represent the company at important events. Bring energy and ambition - you thrive in fast-paced, high-growth environments and want to help shape the future of a new category. Have the right to work in the UK. Bonus: You speak an additional language - not essential, but a real advantage for global work. Additional Description OTE: Uncapped Competitive salary & uncapped commission structure Time off that matters: 25 days' annual leave, all UK bank holidays, plus your birthday off Peace of mind: private health insurance, life assurance, and a company pension scheme Real influence: work directly with the founder, help shape the roadmap. Big mission, big upside: join an ambitious team tackling a trillion-dollar market Interview Process 1- Initial Call with the Talent Team at Hirehoot
With Intelligenceis currently seeking a skilled Salesforce Senior Developerto join our in-house Enterprise Applications team. As a Salesforce developer, you will play a critical role in the design, development, and implementation of Salesforce solutions to meet With Intelligence's business needs. You will work with the other members of our Enterprise Applications team as well as directly with the Sales, Marketing and business teams, to build and improve our Salesforce CRM. This will involve improving development processes and engineering capability as we support the business, reduce friction, and enable growth in a dynamic and constantly changing environment. The With Intelligence Salesforce environment is a complex deployment with deep integrations into the business. It has been at the heart of the growth of the company for over a decade alongside the core data and products. We are looking for a passionate and experienced Salesforce technical whizz to join us further on this journey of continuous improvement and integration as we move into the next phase of our story! Responsibilities Helping the entire team to deliver high-quality, robust solutions that meet business needs A focus on code quality to help maintain and improve engineering processes while inputting to team best practices Design and develop custom Salesforce solutions based on business requirements Create and maintain technical documentation for the Salesforce solutions Participate in all phases of the software development life cycle, including design, coding, testing, and deployment Perform Salesforce configuration, customizations, and data migrations Develop and maintain Salesforce integrations with external systems Provide support and troubleshooting for Salesforce applications Stay informed about new Salesforce features and functionality, and make recommendations for enhancements We don't expect you to have all of this covered, but these are the capabilities which we consider essential to be able to make an impact in this role. We'll work with the successful candidate to build a plan to cover any gaps as needed. Qualifications Excellent problem-solving and troubleshooting skills Proficient in troubleshooting and performance optimisation Experience with Salesforce configuration, including workflows, process builder, and validation rules Proficient in Salesforce development, primarily Apex, but also Visualforce, and Lightning Web Components Experience with Salesforce data management, including data imports, exports, and data migrations Knowledge of Salesforce integrations, REST/SOAP APIs, and web services Strong understanding of Salesforce security and sharing settings Experience with Git or other version control systems Experience with source-based deployment strategies, either via scripting and CLI or DevOps Centre Understanding and experience of various aspects of testing, including unit test and UI automations Keen interest, questioning nature, and a desire to learn Strong communication and collaboration Salesforce Platform Developer I certification (Platform Developer II certification is a plus) Bachelor's degree in Computer Science or a related field Experience in Agile software development methodologies, particularly Scrum and/or Kanban Ability to work independently and as part of a team Ability to work closely with users of Salesforce platform and integrations to build to their requirements Benefits 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Social Events throughout the year Hybrid Working Our Company With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
Dec 13, 2025
Full time
With Intelligenceis currently seeking a skilled Salesforce Senior Developerto join our in-house Enterprise Applications team. As a Salesforce developer, you will play a critical role in the design, development, and implementation of Salesforce solutions to meet With Intelligence's business needs. You will work with the other members of our Enterprise Applications team as well as directly with the Sales, Marketing and business teams, to build and improve our Salesforce CRM. This will involve improving development processes and engineering capability as we support the business, reduce friction, and enable growth in a dynamic and constantly changing environment. The With Intelligence Salesforce environment is a complex deployment with deep integrations into the business. It has been at the heart of the growth of the company for over a decade alongside the core data and products. We are looking for a passionate and experienced Salesforce technical whizz to join us further on this journey of continuous improvement and integration as we move into the next phase of our story! Responsibilities Helping the entire team to deliver high-quality, robust solutions that meet business needs A focus on code quality to help maintain and improve engineering processes while inputting to team best practices Design and develop custom Salesforce solutions based on business requirements Create and maintain technical documentation for the Salesforce solutions Participate in all phases of the software development life cycle, including design, coding, testing, and deployment Perform Salesforce configuration, customizations, and data migrations Develop and maintain Salesforce integrations with external systems Provide support and troubleshooting for Salesforce applications Stay informed about new Salesforce features and functionality, and make recommendations for enhancements We don't expect you to have all of this covered, but these are the capabilities which we consider essential to be able to make an impact in this role. We'll work with the successful candidate to build a plan to cover any gaps as needed. Qualifications Excellent problem-solving and troubleshooting skills Proficient in troubleshooting and performance optimisation Experience with Salesforce configuration, including workflows, process builder, and validation rules Proficient in Salesforce development, primarily Apex, but also Visualforce, and Lightning Web Components Experience with Salesforce data management, including data imports, exports, and data migrations Knowledge of Salesforce integrations, REST/SOAP APIs, and web services Strong understanding of Salesforce security and sharing settings Experience with Git or other version control systems Experience with source-based deployment strategies, either via scripting and CLI or DevOps Centre Understanding and experience of various aspects of testing, including unit test and UI automations Keen interest, questioning nature, and a desire to learn Strong communication and collaboration Salesforce Platform Developer I certification (Platform Developer II certification is a plus) Bachelor's degree in Computer Science or a related field Experience in Agile software development methodologies, particularly Scrum and/or Kanban Ability to work independently and as part of a team Ability to work closely with users of Salesforce platform and integrations to build to their requirements Benefits 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Health Cash Plans) Wellness Days Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Social Events throughout the year Hybrid Working Our Company With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
Job Title: Bid Manager Location: Stoke Gifford, Bristol or Plymouth, Devon + Hybrid Working Arrangements Compensation: £43,935.00 + Benefits Role Type: Full time / Permanent Create impact where it matters most At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Bid Manager at our Babcock Technology Centre or Devonport Royal Dockyard site. The role As a Bid Manager, you'll join our Naval Nuclear Bid Team and lead strategically important bids across the submarine support pipeline, owning opportunities end to end, coordinating multidisciplinary inputs and growing established customer accounts rather than chasing purely greenfield bids. Your work will help secure and sustain platforms and services that protect people and safeguard national security, while accelerating your career across complex, purpose led programmes. Day to day, you'll be supporting Head of Business Growth in achieving SSE's business growth targets, order intake, revenue and profit through the effective leadership of bids and proposals. Lead and coordinate bid activities to meet customer timescales and requirements Ensure compliance with Babcock governance and business winning processes Manage data in the sales and forecast pipeline accurately and on time Prepare documentation for gate reviews and record outputs Mentor Bid Coordinators and support team development This role is full time, 35 hours per week and provides hybrid working arrangements with days in the office/onsite and days working from home. Essential experience of the Bid Manager Proven experience in bid management or strong process management background Ability to build and influence relationships to achieve shared goals Skilled in developing plans and schedules to deliver project objectives Confident communicator with stakeholder management expertise Experience applying governance processes to support project aims Qualifications for the Bid Manager Bachelor's degree in Business Administration, Engineering, or a related discipline (or equivalent experience) Security Clearance The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 05/01/2025
Dec 13, 2025
Full time
Job Title: Bid Manager Location: Stoke Gifford, Bristol or Plymouth, Devon + Hybrid Working Arrangements Compensation: £43,935.00 + Benefits Role Type: Full time / Permanent Create impact where it matters most At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Bid Manager at our Babcock Technology Centre or Devonport Royal Dockyard site. The role As a Bid Manager, you'll join our Naval Nuclear Bid Team and lead strategically important bids across the submarine support pipeline, owning opportunities end to end, coordinating multidisciplinary inputs and growing established customer accounts rather than chasing purely greenfield bids. Your work will help secure and sustain platforms and services that protect people and safeguard national security, while accelerating your career across complex, purpose led programmes. Day to day, you'll be supporting Head of Business Growth in achieving SSE's business growth targets, order intake, revenue and profit through the effective leadership of bids and proposals. Lead and coordinate bid activities to meet customer timescales and requirements Ensure compliance with Babcock governance and business winning processes Manage data in the sales and forecast pipeline accurately and on time Prepare documentation for gate reviews and record outputs Mentor Bid Coordinators and support team development This role is full time, 35 hours per week and provides hybrid working arrangements with days in the office/onsite and days working from home. Essential experience of the Bid Manager Proven experience in bid management or strong process management background Ability to build and influence relationships to achieve shared goals Skilled in developing plans and schedules to deliver project objectives Confident communicator with stakeholder management expertise Experience applying governance processes to support project aims Qualifications for the Bid Manager Bachelor's degree in Business Administration, Engineering, or a related discipline (or equivalent experience) Security Clearance The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK () What we offer Generous holiday allowance Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. Babcock International For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Closing date: 05/01/2025
Job Description We're looking for a Retail Media expert! A hard-working, ambitious, dynamic Sales Manager to join our London team. How you'll make an impact Your mission will be to build mutually beneficial results by managing a key book of business spanning agencies and brands for our Retail Media clients. You will navigate the retail media digital landscape with highly differentiated products & solutions to take to brand and agency clients. This is a target-carrying role where your success will be based on growing your client revenue. You'll report to the Head of Demand for Epsilon Retail Media (ERM). You will work closely with the Sales, Customer Success, and Marketing teams. You will also collaborate with key internal partners and external customers. This is a hybrid role based in London, 3 days per week in the office. In a nutshell Drive revenue from agencies and brands for Epsilon's retail media partners Hit/exceed your revenue targets Work with the wider demand team to ensure Epsilon Retail Media contributes to the company's overall growth, and that ERM performs in-line with both revenue and broader business expectations Become an internal and external expert in Epsilon's retail media advertising offerings: Offsite - Display, CTV, Video, Audio; Onsite display; Onsite sponsored products. Plus more as they are developed and launched (e.g. Social, in-store, loyalty) Tell compelling stories with data. Ability to use data to inform strategy and drive revenue What You'll Achieve We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon's unique offering will help our clients achieve their business goals. Drive revenue for Epsilon by navigating the internal client organization. Outreach to brands and agencies to source business opportunities, across cold, warm and hot leads Build great relationships with key partners across Agency Holding Companies, including Publicis, indie agencies, tier 1 brands, longtail brands and additional partners as needed, establishing yourself as the key POC for your clients Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help both win new and retain existing business Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is bold, differentiated, and significant Forecast pipeline accurately across multiple product & brand/agency relationships, both for internal & external purposes. Prospect for, negotiate and close business from agencies, brands, and longtail where applicable, leading discovery sessions and competently pitching our GTM offering Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks Forecast for your Book of Business, providing clear revenue projections back to the business. Work with your Account Manager to ensure full campaign success from launch to completion, provide required post campaign information to client including QBR's, PCAs, additional data pulls in line with SLAs Support on events, conferences, agency roadshows, including outreach and content building Who You Are What you'll bring with you 2-4+ years of professional agency sales, marketing and client management experience High self-motivation - able to find opportunities, new business, and market gaps Experience across key marketing components including strategy, analytics, media performance, forecasting Competent with Salesforce Comfortable with consultative sales and solution selling Strong business and long-term planning skills Solid quantitative background with an understanding of analytic tools and techniques Strong negotiation and relationship building skills Effective communication across multiple levels of an organization Works well in a team/highly collaborative environment Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software Why you might stand out from other talent Highly driven, motivated and high-reaching self starter Great teammate mentality, collaborative over competitive Proactive, not reactive Consistent track record launching media solutions Entrepreneurial commercial approach Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through pioneering solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to bring value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most versatile employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Dec 13, 2025
Full time
Job Description We're looking for a Retail Media expert! A hard-working, ambitious, dynamic Sales Manager to join our London team. How you'll make an impact Your mission will be to build mutually beneficial results by managing a key book of business spanning agencies and brands for our Retail Media clients. You will navigate the retail media digital landscape with highly differentiated products & solutions to take to brand and agency clients. This is a target-carrying role where your success will be based on growing your client revenue. You'll report to the Head of Demand for Epsilon Retail Media (ERM). You will work closely with the Sales, Customer Success, and Marketing teams. You will also collaborate with key internal partners and external customers. This is a hybrid role based in London, 3 days per week in the office. In a nutshell Drive revenue from agencies and brands for Epsilon's retail media partners Hit/exceed your revenue targets Work with the wider demand team to ensure Epsilon Retail Media contributes to the company's overall growth, and that ERM performs in-line with both revenue and broader business expectations Become an internal and external expert in Epsilon's retail media advertising offerings: Offsite - Display, CTV, Video, Audio; Onsite display; Onsite sponsored products. Plus more as they are developed and launched (e.g. Social, in-store, loyalty) Tell compelling stories with data. Ability to use data to inform strategy and drive revenue What You'll Achieve We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon's unique offering will help our clients achieve their business goals. Drive revenue for Epsilon by navigating the internal client organization. Outreach to brands and agencies to source business opportunities, across cold, warm and hot leads Build great relationships with key partners across Agency Holding Companies, including Publicis, indie agencies, tier 1 brands, longtail brands and additional partners as needed, establishing yourself as the key POC for your clients Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help both win new and retain existing business Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is bold, differentiated, and significant Forecast pipeline accurately across multiple product & brand/agency relationships, both for internal & external purposes. Prospect for, negotiate and close business from agencies, brands, and longtail where applicable, leading discovery sessions and competently pitching our GTM offering Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks Forecast for your Book of Business, providing clear revenue projections back to the business. Work with your Account Manager to ensure full campaign success from launch to completion, provide required post campaign information to client including QBR's, PCAs, additional data pulls in line with SLAs Support on events, conferences, agency roadshows, including outreach and content building Who You Are What you'll bring with you 2-4+ years of professional agency sales, marketing and client management experience High self-motivation - able to find opportunities, new business, and market gaps Experience across key marketing components including strategy, analytics, media performance, forecasting Competent with Salesforce Comfortable with consultative sales and solution selling Strong business and long-term planning skills Solid quantitative background with an understanding of analytic tools and techniques Strong negotiation and relationship building skills Effective communication across multiple levels of an organization Works well in a team/highly collaborative environment Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software Why you might stand out from other talent Highly driven, motivated and high-reaching self starter Great teammate mentality, collaborative over competitive Proactive, not reactive Consistent track record launching media solutions Entrepreneurial commercial approach Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through pioneering solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to bring value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most versatile employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Role: Senior Marketing Manager(Campaign& PerformanceMarketing) ReportsInto:Director of Marketing & Culture Location: London,office-based Contract Type: Full Time, Permanent Who we are: Broadwick Live is dedicated to creating impact through electronic music and culture. Placing the audience and the experience at the heart, Broadwick Live develops,programmesand produces some of the most progressiveelectronicmusic shows worldwide. The team is behind iconicshows and seasons at a host of venues across London and beyondincludingDrumsheds,Printworks,Magazine,Brooklyn Storehouse,and more. Our team: The Broadwick Live Marketing team delivers industry-leading campaigns that shape how audiences engage with music, space, and culture. We sit at the intersection of creativity and commerce, working cross-functionally with internal teams and external partners to build narratives that drive ticket sales, engagement, shape culturalperception, and drive growth. We'rea passionate and dedicated team with strong values and vision for the future of events and culture spaces. Whatwearelooking for: We'relooking for a senior, audience-first, data-smart, electronic music-fluent growth marketer to lead how audiences discover,chooseand return to Broadwick Live experiences. Equal parts strategist and hands-on campaign lead, this person will own and evolve Broadwick Live's campaign marketing engine - driving commercial performance through paid media and CRM while developing a talented team of future experts.This person will contribute to building the systems, culture, and insights that will power Broadwick Live's next phase of growth. Whatyouwillberesponsible for: CampaignStrategy Act as senior strategic partner to the Director of Marketing & Culture, shaping how Broadwick Live plans, measures, implements, and scales campaign marketing. Act as campaign marketing expert and trusted senior partner to internal teams (music, social media & content, design, partnerships, finance, legal, and operations). Collaborate cross-functionally to ensure campaign execution aligns with Broadwick Live's wider business and brand vision. Set strategy and oversee delivery of high-performing campaigns that drive ROI and audience growth. Create seamless user journeys from first click to purchase or repeat return visit. Champion a data-driven agile approach, embedding measurement, testing and optimisation across all activity. Identify audience segments, fan communities, and growth areas for exploration. Team Leadership Team lead of a small, focussed team (one Marketing Manager and two Marketing Assistants), developing skills, confidence and accountability across all levels. Set and model high standards for attention to detail, critical thinking, and executional excellence. Foster a proactive, solutions-focused team culture. Work closely with Social Media & Content team to ensure campaign marketing and content marketing work in tandem to deliver joined up audience journeys and brand narrative. Paid Media Strategic oversight and day-to-day management of all paid channels including social, search, programmatic and OOH. Brief internal design and content teams on campaign creative purpose and goals. Ensure campaign budgets (over £1m+ annual budget) are forecasted, optimised and reported accurately. Manage relationships with external delivery partners to ensure campaigns are optimised across the full digital ecosystem. CRM Own and evolve CRM strategy to increase lifetime value, retention, and audience segmentation sophistication. Lead the design and deployment of optimised CRM automation and segmentation (experience with Braze highly preferable). Ensure CRM activity complements paid acquisition and nurtures long-term engagement. Collaborate with external paid social and ticketing partner teams to improve user journey and conversion rates. Performance & Insights Own delivery against key marketing KPIs including ROI, conversion rate, cost per purchase, and audience growth metrics. Track, analyse, and report on paid and CRM results. Translate data into insight and strategic recommendations that inform channel investment, campaign design, long-term marketing planning, and business growth decisions. What success looks like: Establishing frameworks and tactics that improve ROI and conversion rates. Delivering measurable uplift in CRM engagement. Providing regular, actionable insight that shapes longer-term business-wide strategy and decision making. Enabling personal and professional development of junior team members. Enabling senior leadership to move out of the day-to-day. Strengthening Broadwick Live's position as a benchmark for digital and performance marketing. Demonstrating measurable uplift in both audience acquisition and retention. Youwillneedto have: 7+ years' experience in digital campaign marketing within live events, music, culture or entertainment. Proven track record leading multi-channel campaigns that drive growth and revenue. Proven track record managing and developing teams. Expertise in paid social, CRM, and data-led decision-making. Strong commercial acumen and stakeholder management skills. Strong creative flair and cultural engagement expertise, knowing what resonates with who and where. The ability to assess campaign performance and pivot strategies accordingly. Excellent project management and coordination skills, comfortable working across multiple timelines and teams. Confidence in building and embedding processes. Deep familiarity with project management and campaign tools (Braze, Pallyy, Meta Ads Manager, Google Ads, Slack, Monday etc). Ability to thrive in fast-paced environments. Passion for electronic music and live experiences. Innate curiosity about culture and what makes audiences move.
Dec 13, 2025
Full time
Role: Senior Marketing Manager(Campaign& PerformanceMarketing) ReportsInto:Director of Marketing & Culture Location: London,office-based Contract Type: Full Time, Permanent Who we are: Broadwick Live is dedicated to creating impact through electronic music and culture. Placing the audience and the experience at the heart, Broadwick Live develops,programmesand produces some of the most progressiveelectronicmusic shows worldwide. The team is behind iconicshows and seasons at a host of venues across London and beyondincludingDrumsheds,Printworks,Magazine,Brooklyn Storehouse,and more. Our team: The Broadwick Live Marketing team delivers industry-leading campaigns that shape how audiences engage with music, space, and culture. We sit at the intersection of creativity and commerce, working cross-functionally with internal teams and external partners to build narratives that drive ticket sales, engagement, shape culturalperception, and drive growth. We'rea passionate and dedicated team with strong values and vision for the future of events and culture spaces. Whatwearelooking for: We'relooking for a senior, audience-first, data-smart, electronic music-fluent growth marketer to lead how audiences discover,chooseand return to Broadwick Live experiences. Equal parts strategist and hands-on campaign lead, this person will own and evolve Broadwick Live's campaign marketing engine - driving commercial performance through paid media and CRM while developing a talented team of future experts.This person will contribute to building the systems, culture, and insights that will power Broadwick Live's next phase of growth. Whatyouwillberesponsible for: CampaignStrategy Act as senior strategic partner to the Director of Marketing & Culture, shaping how Broadwick Live plans, measures, implements, and scales campaign marketing. Act as campaign marketing expert and trusted senior partner to internal teams (music, social media & content, design, partnerships, finance, legal, and operations). Collaborate cross-functionally to ensure campaign execution aligns with Broadwick Live's wider business and brand vision. Set strategy and oversee delivery of high-performing campaigns that drive ROI and audience growth. Create seamless user journeys from first click to purchase or repeat return visit. Champion a data-driven agile approach, embedding measurement, testing and optimisation across all activity. Identify audience segments, fan communities, and growth areas for exploration. Team Leadership Team lead of a small, focussed team (one Marketing Manager and two Marketing Assistants), developing skills, confidence and accountability across all levels. Set and model high standards for attention to detail, critical thinking, and executional excellence. Foster a proactive, solutions-focused team culture. Work closely with Social Media & Content team to ensure campaign marketing and content marketing work in tandem to deliver joined up audience journeys and brand narrative. Paid Media Strategic oversight and day-to-day management of all paid channels including social, search, programmatic and OOH. Brief internal design and content teams on campaign creative purpose and goals. Ensure campaign budgets (over £1m+ annual budget) are forecasted, optimised and reported accurately. Manage relationships with external delivery partners to ensure campaigns are optimised across the full digital ecosystem. CRM Own and evolve CRM strategy to increase lifetime value, retention, and audience segmentation sophistication. Lead the design and deployment of optimised CRM automation and segmentation (experience with Braze highly preferable). Ensure CRM activity complements paid acquisition and nurtures long-term engagement. Collaborate with external paid social and ticketing partner teams to improve user journey and conversion rates. Performance & Insights Own delivery against key marketing KPIs including ROI, conversion rate, cost per purchase, and audience growth metrics. Track, analyse, and report on paid and CRM results. Translate data into insight and strategic recommendations that inform channel investment, campaign design, long-term marketing planning, and business growth decisions. What success looks like: Establishing frameworks and tactics that improve ROI and conversion rates. Delivering measurable uplift in CRM engagement. Providing regular, actionable insight that shapes longer-term business-wide strategy and decision making. Enabling personal and professional development of junior team members. Enabling senior leadership to move out of the day-to-day. Strengthening Broadwick Live's position as a benchmark for digital and performance marketing. Demonstrating measurable uplift in both audience acquisition and retention. Youwillneedto have: 7+ years' experience in digital campaign marketing within live events, music, culture or entertainment. Proven track record leading multi-channel campaigns that drive growth and revenue. Proven track record managing and developing teams. Expertise in paid social, CRM, and data-led decision-making. Strong commercial acumen and stakeholder management skills. Strong creative flair and cultural engagement expertise, knowing what resonates with who and where. The ability to assess campaign performance and pivot strategies accordingly. Excellent project management and coordination skills, comfortable working across multiple timelines and teams. Confidence in building and embedding processes. Deep familiarity with project management and campaign tools (Braze, Pallyy, Meta Ads Manager, Google Ads, Slack, Monday etc). Ability to thrive in fast-paced environments. Passion for electronic music and live experiences. Innate curiosity about culture and what makes audiences move.
Experienced General Manager for Livelyhood Pub Group (live out) - OTE £50k - £56k + Bonus Livelyhood Pub Group is proud to be an independent London Pub Operator. We're keen to find a proven General Manager who loves pubs, is passionate about authentic guest experiences & who's ready to bring their Pub Owner Mindset with them - because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it! Who are You? Our General Manager are never Caretakers, they are a genuine Business Drivers You are an experienced Pub General Manager who has run their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners You're inspired by self accountability, full P & L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at its very heart. You'll want to take part in regular conversations with a supportive, coaching Ops Manager who is keen to chat with you regularly about your business & hear your ideas for moving your site forward. There's loads of opportunity to have your voice and be the difference. The experience you have developed in turning a business around and/or generating revenue growth is absolutely key. You'll also be experienced in improving financial performances through budget management & cost controls. You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers faces, driving from the front. You comfortably hold yourself accountable for the delivery of your role. You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests. Previous experience working with sport and food whilst not essential, would also be highly advantageous. You never forget that Hospitality at its heart is fun! Our Livelyhood General Managers always lead our team to deliver revenue and fantastic service in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. What's in it for You A competitive salary of £42k - £48k based on your experience + tronc + Bonus AMAZING additional tronc/service payments - in region of a further £8k a year. OTE £50k - £56k + Bonus 45 Hour working Weeks is the norm Additional quarterly General Manager bonus plan of £2500 a quarter. 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer Hospitality Leader Apprenticeships to support your development if you're keen Wellbeing focused employer- with Livelyhood Mental Health First Aiders & employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to a range of online hospitality perks & discounts via Hospitality Rewards Who are Livelyhood? Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. You'll find us in Crystal Palace (The Faber Fox), Balham (The Regen), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke) Elephant and Castle (The Rosy Hue) and Wanstead (The Bull) We are also investing in current pubs and always on the look out for new ones, so this is a brilliant chance for the right people to join us and be a key part of our growth. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), guest connections, focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. We'd love to hear from you Audition now! We're reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK
Dec 13, 2025
Full time
Experienced General Manager for Livelyhood Pub Group (live out) - OTE £50k - £56k + Bonus Livelyhood Pub Group is proud to be an independent London Pub Operator. We're keen to find a proven General Manager who loves pubs, is passionate about authentic guest experiences & who's ready to bring their Pub Owner Mindset with them - because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it! Who are You? Our General Manager are never Caretakers, they are a genuine Business Drivers You are an experienced Pub General Manager who has run their site with passion- as if they own it. You're committed to people - that's guests, your team, suppliers and charity partners You're inspired by self accountability, full P & L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at its very heart. You'll want to take part in regular conversations with a supportive, coaching Ops Manager who is keen to chat with you regularly about your business & hear your ideas for moving your site forward. There's loads of opportunity to have your voice and be the difference. The experience you have developed in turning a business around and/or generating revenue growth is absolutely key. You'll also be experienced in improving financial performances through budget management & cost controls. You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers faces, driving from the front. You comfortably hold yourself accountable for the delivery of your role. You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests. Previous experience working with sport and food whilst not essential, would also be highly advantageous. You never forget that Hospitality at its heart is fun! Our Livelyhood General Managers always lead our team to deliver revenue and fantastic service in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart. What's in it for You A competitive salary of £42k - £48k based on your experience + tronc + Bonus AMAZING additional tronc/service payments - in region of a further £8k a year. OTE £50k - £56k + Bonus 45 Hour working Weeks is the norm Additional quarterly General Manager bonus plan of £2500 a quarter. 40% food and drink discount for you and 3 guests valid in all sites from day 1 Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going! We offer Hospitality Leader Apprenticeships to support your development if you're keen Wellbeing focused employer- with Livelyhood Mental Health First Aiders & employee assistance support available Access to 35% of your earnings on demand giving you financial flexibility Access to a range of online hospitality perks & discounts via Hospitality Rewards Who are Livelyhood? Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs. You'll find us in Crystal Palace (The Faber Fox), Balham (The Regen), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke) Elephant and Castle (The Rosy Hue) and Wanstead (The Bull) We are also investing in current pubs and always on the look out for new ones, so this is a brilliant chance for the right people to join us and be a key part of our growth. What's on our minds? We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), guest connections, focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation, Only A Pavement Away and The Licensed Trade Charity. We'd love to hear from you Audition now! We're reviewing General Manager applications as they arrive, so please don't delay in sending us yours. You'll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK
Location: London based - Office based 3 days a week/ in field. Product: Corporate screening and medical concierge offering by the Clinical group partnership - Private healthcare facility specialising in day case surgeries. Who you'll be working for: Healthcare organisations worldwide need to transform. The old models no longer work, and the system needs to be re-built to meet patient needs effectively and efficiently. This company has developed new models to meet these challenges, including specialised clinic models designed around the patient, supported by teams of internationally renowned doctors. Their flagship centre - a specialist facility for minimally-invasive day surgery and outpatient diagnostics was founded by doctors and healthcare leaders who believe there is a better way to deliver care. They are driving excellence and improving patient outcomes by breaking down the barriers that exist in today's healthcare system. This company brings together a management team with deep experience in the development and operation of specialised clinics, strong relationships in key markets and a history of successfully launching innovative new care models. What you'll enjoy: Opportunity to join a fast-growth healthcare company innovating the way patient care is delivered, in partnership with internationally renowned clinicians. They have a range of projects in the UK and further afield, with many more to follow - they are building a network of centres all over the world. Competitive salary with discretionary performance related bonus What you'll be doing: The organisation is at the forefront of delivering world-class healthcare solutions. As a Corporate Sales Manager, you will play a pivotal role in shaping their growth trajectory, building long-lasting partnerships, and driving innovation in healthcare sales. This is an exciting opportunity for a pro-active driven individual, who is target driven, focused on relationship building and can both demonstrate and execute partnership experience. You will work closely with all areas of the Commercial and Business Development team and report directly into the Head of Strategic Relationships. Leveraging your demonstrated skill set and experience, you will ensure the delivery of a comprehensive end-to-end service. You will seek opportunities and build a network of external agencies to promote their executive and corporate screening offering, whilst continually raising awareness of the breadth of services the company has to offer. Key responsibilities include: Business Development Relationship Management Here's what you need: Minimum 2 years of experience in corporate sales. Demonstrated expertise in corporate sales and marketing, with a proven record of conducting corporate awareness programs. Candidates with experience in corporate sales within hospitals or the healthcare industry preferable. Existing clients/network of corporate clients. Proactive, results-driven, and capable of managing multiple stakeholders across the business. Familiarity with CRM platforms such as HubSpot and analytics tools like Power BI. Execute strategic plan to achieve targets and expand corporate client base. Strong communication and negotiation skills. Ability to adapt to a dynamic environment and deliver under pressure. Flexibility to work outside of hours, evenings when necessary. Exceptional people skills with very high degree of emotional intelligence, with the ability to communicate and work alongside all levels of seniority. Benefits: Private healthcare, 28 days annual leave plus bank holidays, contributory pension scheme, life insurance, flexible working.
Dec 13, 2025
Full time
Location: London based - Office based 3 days a week/ in field. Product: Corporate screening and medical concierge offering by the Clinical group partnership - Private healthcare facility specialising in day case surgeries. Who you'll be working for: Healthcare organisations worldwide need to transform. The old models no longer work, and the system needs to be re-built to meet patient needs effectively and efficiently. This company has developed new models to meet these challenges, including specialised clinic models designed around the patient, supported by teams of internationally renowned doctors. Their flagship centre - a specialist facility for minimally-invasive day surgery and outpatient diagnostics was founded by doctors and healthcare leaders who believe there is a better way to deliver care. They are driving excellence and improving patient outcomes by breaking down the barriers that exist in today's healthcare system. This company brings together a management team with deep experience in the development and operation of specialised clinics, strong relationships in key markets and a history of successfully launching innovative new care models. What you'll enjoy: Opportunity to join a fast-growth healthcare company innovating the way patient care is delivered, in partnership with internationally renowned clinicians. They have a range of projects in the UK and further afield, with many more to follow - they are building a network of centres all over the world. Competitive salary with discretionary performance related bonus What you'll be doing: The organisation is at the forefront of delivering world-class healthcare solutions. As a Corporate Sales Manager, you will play a pivotal role in shaping their growth trajectory, building long-lasting partnerships, and driving innovation in healthcare sales. This is an exciting opportunity for a pro-active driven individual, who is target driven, focused on relationship building and can both demonstrate and execute partnership experience. You will work closely with all areas of the Commercial and Business Development team and report directly into the Head of Strategic Relationships. Leveraging your demonstrated skill set and experience, you will ensure the delivery of a comprehensive end-to-end service. You will seek opportunities and build a network of external agencies to promote their executive and corporate screening offering, whilst continually raising awareness of the breadth of services the company has to offer. Key responsibilities include: Business Development Relationship Management Here's what you need: Minimum 2 years of experience in corporate sales. Demonstrated expertise in corporate sales and marketing, with a proven record of conducting corporate awareness programs. Candidates with experience in corporate sales within hospitals or the healthcare industry preferable. Existing clients/network of corporate clients. Proactive, results-driven, and capable of managing multiple stakeholders across the business. Familiarity with CRM platforms such as HubSpot and analytics tools like Power BI. Execute strategic plan to achieve targets and expand corporate client base. Strong communication and negotiation skills. Ability to adapt to a dynamic environment and deliver under pressure. Flexibility to work outside of hours, evenings when necessary. Exceptional people skills with very high degree of emotional intelligence, with the ability to communicate and work alongside all levels of seniority. Benefits: Private healthcare, 28 days annual leave plus bank holidays, contributory pension scheme, life insurance, flexible working.
Role: Brand Partnerships Sales Manager - Venues Reports into: TBC Location: London Contract Type: Full Time, Permanent (42.5 hours per week) Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Drumsheds London, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Collaboration makes change. We believe the greatest impact comes from challenging the boundaries of traditional collaboration. Our team is responsible for leading this through radical partnership. We believe collaboration breeds innovation, which enables our brands, businesses and people to continually evolve. We aim to break down barriers and draw inspiration for our own creativity by seeking out new and often unexpected people, brands, collectives and companies at the top of their game, to partner and collaborate with. Whether it's corporate such as British Land, artistic partners such as United Visual Artists, or brand partners such as Red Bull, BMW and Asahi. Our business is built on partnership and harnessing the strength, diversity and expertise of those we work with to create something amazing - and ultimately, more powerful than what we could do alone. What we're looking for: The ideal person for this role will have a proven track record of achievement in commercial partnerships. They will be imaginative and a bold team player, who will lead the venue partnership team in achieving their financial targets. They will be passionate and driven, with a need to demonstrate a unique and innovative approach, a real ability to get things done and a strong understanding of how to drive our department forward. This newly created position represents an exciting opportunity to join Broadwick at a pivotal time of growth and evolution. You'll play a key role in driving commercial success by managing brand partnerships and overseeing the partnership P&L across Broadwick's venues - including Exhibition White City, Corner Corner, Leake Street, and Troxy. You'll collaborate closely with the Broadwick Live partnerships team to deliver portfolio-wide partnerships while maintaining direct responsibility for venue-specific relationships. This is a hands on, commercially driven role suited to someone who thrives in a fast paced, creative environment and is eager to make a tangible impact What you'll be responsible for: Sales / Commercial Sales outreach to develop new partnerships at venues. Work closely with each venue to ensure alignment on strategy and commercial bottom line. Manage each venue partnership P&L. Work closely with venue bar operator to identity new commercial opportunities. Drive partnership and business development strategies to increase revenue. Manage and grow existing relationships with partners to maximize value on all sides. Work closely with the Head of Brand Partnerships across multi-venue strategies to maximise partnerships across the Broadwick portfolio. Examine industry-wide activity and identify opportunities, translating into commercial strategies. Account Management / Other Support the Account Manager in delivery and account management of brand partnerships at the venues. Networking + at-event hosting for current and new partners. Support across sales admin and reporting for internal teams and external clients, including post-event evaluation. Provide necessary reports and financials to report to Senior BP team. Team Line manager the new Account Manager to ensure partnerships are delivered successfully. Creating a work environment that aligns with Broadwick values and principles. Other Carrying out ad hoc duties when required to. You'll need to have: Proven track record in sales and generating new commercial partnerships. Experience in securing commercial partnerships at venues. Strong relationships and contacts within the industry. Experience of delivering a sales budget, P+Ls. Prior experience working in brand partnerships, from an agency, brand, or venue/festival background. Strong problem solving / analytical skills with a solution-oriented attitude. Must be highly organized with the ability to multitask and manage business relationships in a professional and confidential manner. Ability to work nights/weekends/flexible schedule. High energy team player who has a personality that thrives in a fast-paced, changing environment. Excellent verbal, interpersonal and written communication skills. Strong analytical, problem solving and decision-making capabilities. Strong attention to detail. Nice to haves: Prior experience working across alcohol partnerships would be beneficial. A fan of electronic music is an asset but not essential.
Dec 13, 2025
Full time
Role: Brand Partnerships Sales Manager - Venues Reports into: TBC Location: London Contract Type: Full Time, Permanent (42.5 hours per week) Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, Drumsheds London, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Our team: Collaboration makes change. We believe the greatest impact comes from challenging the boundaries of traditional collaboration. Our team is responsible for leading this through radical partnership. We believe collaboration breeds innovation, which enables our brands, businesses and people to continually evolve. We aim to break down barriers and draw inspiration for our own creativity by seeking out new and often unexpected people, brands, collectives and companies at the top of their game, to partner and collaborate with. Whether it's corporate such as British Land, artistic partners such as United Visual Artists, or brand partners such as Red Bull, BMW and Asahi. Our business is built on partnership and harnessing the strength, diversity and expertise of those we work with to create something amazing - and ultimately, more powerful than what we could do alone. What we're looking for: The ideal person for this role will have a proven track record of achievement in commercial partnerships. They will be imaginative and a bold team player, who will lead the venue partnership team in achieving their financial targets. They will be passionate and driven, with a need to demonstrate a unique and innovative approach, a real ability to get things done and a strong understanding of how to drive our department forward. This newly created position represents an exciting opportunity to join Broadwick at a pivotal time of growth and evolution. You'll play a key role in driving commercial success by managing brand partnerships and overseeing the partnership P&L across Broadwick's venues - including Exhibition White City, Corner Corner, Leake Street, and Troxy. You'll collaborate closely with the Broadwick Live partnerships team to deliver portfolio-wide partnerships while maintaining direct responsibility for venue-specific relationships. This is a hands on, commercially driven role suited to someone who thrives in a fast paced, creative environment and is eager to make a tangible impact What you'll be responsible for: Sales / Commercial Sales outreach to develop new partnerships at venues. Work closely with each venue to ensure alignment on strategy and commercial bottom line. Manage each venue partnership P&L. Work closely with venue bar operator to identity new commercial opportunities. Drive partnership and business development strategies to increase revenue. Manage and grow existing relationships with partners to maximize value on all sides. Work closely with the Head of Brand Partnerships across multi-venue strategies to maximise partnerships across the Broadwick portfolio. Examine industry-wide activity and identify opportunities, translating into commercial strategies. Account Management / Other Support the Account Manager in delivery and account management of brand partnerships at the venues. Networking + at-event hosting for current and new partners. Support across sales admin and reporting for internal teams and external clients, including post-event evaluation. Provide necessary reports and financials to report to Senior BP team. Team Line manager the new Account Manager to ensure partnerships are delivered successfully. Creating a work environment that aligns with Broadwick values and principles. Other Carrying out ad hoc duties when required to. You'll need to have: Proven track record in sales and generating new commercial partnerships. Experience in securing commercial partnerships at venues. Strong relationships and contacts within the industry. Experience of delivering a sales budget, P+Ls. Prior experience working in brand partnerships, from an agency, brand, or venue/festival background. Strong problem solving / analytical skills with a solution-oriented attitude. Must be highly organized with the ability to multitask and manage business relationships in a professional and confidential manner. Ability to work nights/weekends/flexible schedule. High energy team player who has a personality that thrives in a fast-paced, changing environment. Excellent verbal, interpersonal and written communication skills. Strong analytical, problem solving and decision-making capabilities. Strong attention to detail. Nice to haves: Prior experience working across alcohol partnerships would be beneficial. A fan of electronic music is an asset but not essential.
