332 jobs found

Build momentum. Drive results. Scale operations. BJAK is on a mission to make insurance and financial services radically simple, transparent, and accessible to millions. We are growing rapidly across Southeast Asia, and execution is everything. As Country Manager, you will drive operational excellence, build scalable systems, and turn strategic direction into measurable business outcomes. This includes leading local performance and office setup, hiring and managing a local team, building strategic partnerships, executing local marketing and product strategies, and ensuring product localization. What You Will Do Take charge of regional performance and set up the local office Lead execution of strategic initiatives, own business KPIs, and build scalable systems to support rapid growth. Ensure all operations run efficiently, deliver measurable outcomes, and position the region for high-performance growth. Recruit a superstar team (PR / Marketing / Support) Build and develop high-performing teams with a culture of ownership and speed. Hire, train, and coach talent while setting clear responsibilities, performance standards, and workforce plans that support business needs. Strike strategic partnerships for distribution Drive commercial growth through partnerships, market expansion opportunities, and ecosystem relationships. Represent BJAK externally and collaborate with key stakeholders, ensuring strong commercial impact and sustainable distribution channels. Design and execute local product / marketing strategy Identify growth opportunities, plan local marketing strategies, and drive execution to achieve revenue, acquisition, and retention targets. Track performance metrics closely and refine strategies using data-driven insights. Localise the product Work with product, tech, and customer teams to adapt BJAK's solutions to the local market. Ensure the customer journey, features, and user experience are aligned with regulatory requirements, market behavior, and cultural nuances. Collaborate with HQ and global offices to deliver the best local experience Partner closely with the CEO and leadership teams across regions to align priorities, remove operational bottlenecks, and deliver a seamless market rollout. Connect cross-functional teams to ensure flawless execution and a unified customer experience. You Will Thrive in This Role If You You don't take "No" as an answer You have very high energy level You hate missing deadlines You are very methodical and result-oriented You are VERY technical You know your country inside out IMPORTANT: you MUST have start-up experience otherwise your application will not be processed. What You Bring 7+ years of experience in operations, business management, consulting, fintech, or high-growth startups. Minimum 1 year experience in the insurance industry Proven ability to manage P&L, scale operations, or drive commercial growth. Strong leadership skills with a track record of building and managing teams. Experience leading complex, cross-functional initiatives with measurable outcomes. Ability to work with data, structure ambiguity, and take decisive action. Location Requirement Based in UK, with flexibility to work across SEA markets. Why Join Us Drive high-impact business operations shaping financial accessibility for millions. Work directly with senior leadership to build and scale a SEA-wide platform. Grow into senior roles such as COO, Country Head, or Business Director. Competitive performance-based compensation with long-term growth upside.

Regional Sales Manager (Hospitality / Catering) £40,000 - £45,000 (OTE £55-60K) + Uncapped Commission + Company Car + 8% Pension + Benefits Wokingham, Berkshire Are you a Regional Sales Manager / BDM from a Hospitality or Catering industry background looking for a highly autonomous role, heading up the development of a fresh patch for this expanding business? Do you want a highly competitive commis click apply for full job details

A leading automotive company in the UK is seeking an After Sales Area Manager to build relationships with retailers and drive commercial success. This field-based role requires strong analytical skills and experience in the automotive sector. Responsibilities include performance analysis, implementing aftersales programs, and delivering high customer satisfaction. The ideal candidate will have commercial acumen and excellent communication skills, with a willingness to travel within Europe.

At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 - 16:00 Monday to Thursday with a half hour lunch break & 08:00 - 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement. Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office. Role Reporting to the Motorcycle Retention Section Manager - HME-UK, the After Sales Area Manager is a field-based role responsible for the achievement of customer satisfaction, customer retention and part sales objectives. The role holder will work closely with respective retailers to implement Aftersales operational best practice, leading to business and profit growth for the Honda Motorcycle (HME-UK) Retailer Network. Understanding the retailer opportunity and current performance is of utmost importance in developing clear dealer action plans which should exceed both our customers' needs and deliver the business area objectives. The role holder is responsible for the delivery of all defined Aftersales business targets, through the implementation of the Aftersales operational programmes and standards, these targets include; Parts, Customer Satisfaction, and Retention products. This role is covering the North/West Region with our retailers based in Manchester down to Bristol and Southwest Wales. As travel is required across the region, a driving licence is essential. Responsibilities Act as the key after sales interface between Honda and the retailers, building strong, supportive relationships in order to drive commercial results. Agree targets and action plans with retailers, monitor progress and provide guidance to ensure delivery in line with regional targets. Identify and meet training needs, either directly or through retailer sevelopment, to maximise commercial performance and promote brand image. Work with retailer development and Sales colleagues to assess candidate prospects for potential retailers, providing local after sales expertise to maximise commercial performance and minimise risk within the retailer network. Analysis and Achievement of parts, retention products, eVHC (Electronic health check) and PM (Periodic Maintenance) visit targets, with the implementation of countermeasures where required. Implementation of Honda eVHC into selected dealers, to maximise dealer upsell opportunities and implement best practices. Agree and implement measurable improvement plans with the Senior Retailer Management Team, using TQM (Total Quality Management) processes. Implementation and management of Aftersales Development Programme from start to conclusion. Ensure full Dealer adherence to all Aftersales Franchise Standards and Business Terms. Analysis and reporting Carry out detailed retailer performance analysis and reporting to keep senior managers informed and to contribute appropriate recommendations that will improve business results. Use composite data and local market information to build a strong understanding of current performance, pre-empting and minimising negative impacts on Honda's After Sales performance. Requirement to submit weekly forecasts versus set objectives and flexibility to respond to ad hoc reporting requests. Analysis and Achievement of aftersales CSI (Customer Satisfaction Index) Overall Satisfaction scores, with the implementation of countermeasures where required. Internal Relationships Build and maintain relationships with colleagues around the business in order to be aware of relevant issues and opportunities. Customer service May act as a point of escalation for customer problems in order to resolve issues and improve the customer experience. Qualifications, skills and experience: Required/Desirable A wide understanding of the Honda organisation and knowledge of the external market. Experience in an automotive aftersales environment. Experience in retailer service/workshop environment. High level of commercial interest is required, as role requires hands on support of commercial business. Good knowledge of MS Office skills (especially Excel and PowerPoint). Good English skills are required (written & spoken) for international communications. Good communication and negotiation skills. Good time management skills and a flexible approach to work prioritisation and scheduling Well organised and analytical skills to think effectively in a cross functional manner. Ability to travel within Europe required. Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual. At Honda, we value and celebrate diversity and are committed to being a fair, non discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers. This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. A bit about us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a warm, passionate, talented, and friendly Store Manager to join our Nottingham store on a full-time basis. You will be working 40 hours per week. Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you've taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you! What you'll be doing Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting a new customer and delighting our existing customer Develop a strong personal relationship with your stores top customers to maintain strong brand engagement Have an omnichannel mentality - Delight our customers through all our channels - Store, Tablet, One Stock and Click & Collect Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customer Inspire the growth and development of your teams through regular performance reviews Create a culture of R&R to inspire and motivate your teams Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file Optimisation of in store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice - driving an action led approach vs problem driven one. Effective management of your payroll budget to deliver wages to sales budget for your store Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards Work with KPIs to evaluate the store's performance and identify development areas To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security To undertake any other reasonable duties identified by the Regional Manager What we look for Experience in team management. Positivity and ready to take on anything. Someone who is passionate about putting people at the heart of all that we do - customers and our team. A willingness to learn, resourcefulness and someone who's looking for opportunities to learn more. The ability to inspire, motivate and lead a team A strong commitment to customer service and maintaining excellent store standards In return, some examples of our comprehensive benefits package include: Fantastic staff discount schemes - up to 50% (and 70% on 5 items per season) Generous seasonal uniform allowance Access to the our renowned industry benefits provider, for a whole host of resources, support, and discounts To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage. Job type Permanent Posted 2025-12-10T00:00:00 5 days ago

Regional Retail Manager Up to £80,000 plus great benefits, including a company car, annual incentive scheme, and private healthcare (Work Level5) Location: Field-based across England Wales, with occasional visits to our offices in either Scunthorpe or Manchester Co-op Wholesale is growing, and we're looking for people who want to shape what comes next. As a Regional Retail Manager, you'll lead the way in delivering our retail strategy across England and Wales. You'll focus on building strong partnerships with independent retailers and symbol groups, helping them to succeed in a competitive market while driving long-term growth for Co-op Wholesale. If you're ready to lead a talented team, support a thriving partner network, and make a real difference to the future of our retail presence, we'd love to hear from you. Why this role matters We're building something big at Co-op Wholesale. With a refreshed structure and exciting plans ahead, we're creating new opportunities to strengthen our proposition for our independent retailers, key accounts, and a growing corporate client base. This is where you come in. In this role, you'll set the pace for how we work with partners, expand our reach across the independent retail and symbol group sectors, and deliver real value in competitive markets. This isn't just a management role. This is your chance to bring new ideas to life and make a real impact across Co-op Wholesale. Be part of it. What you'll do Travel across England and Wales to meet our partners, support your team, and attend key meetings Lead, mentor, and support the development of colleagues in your team Build strong relationships with new and existing retail partners to deliver our retail strategy Share insights on partner performance and drive actions to improve results Plan and prioritise account management activity in line with our business goals Implement our sales and trading strategy to grow partner loyalty and success Resolve partner issues and manage contractual relationships effectively What you'll bring In-depth knowledge of the wholesale sector, independent retailing, and symbol groups A strong background in sales and retailer management Excellent communication, negotiation, and influencing skills, with a customer-first mindset Proven leadership experience, including mentoring and team development A talent for building relationships and solving problems Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: A company car Private healthcare An annual bonus (based on personal and business performance) 28 days holiday (rising to 32 with service) plus bank holidays A pension with up to 10% employer contributions 30% discount on Co-op products and 10% off other brands Stream - early access to a percentage of your pay as you earn it Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 24/7 colleague support service Training and support for your development and career progression Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

Overview As a Team Manager in Food, you'll be responsible for leading a team on the shop floor to deliver exceptional availability, 5-star service, and commercial results. This is not a back-office role. It's a frontline leadership position in one of the most competitive retailers in UK. You'll need to be commercially sharp, operationally resilient, and relentless in your standards. Whether you're managing stock, coaching your team, or solving problems, you'll move with purpose and lead by example. This is your chance to step into a high-impact role and help shape the future of M&S Food as we push the boundaries in our transformation. Responsibilities Lead and coach a team to deliver consistently under pressure. You'll set the pace, build capability, and hold the line on standards. From sales and standards to availability and team performance, you'll make things happen and take accountability when things don't go to plan. Work across departments to deliver a seamless customer experience. You'll need to collaborate fast, fix problems early, leading with pace and purpose. Drive commercial performance. You'll understand the numbers, translate them into action, and help your team stay laser-focused on what matters. This is a big job - with big expectations. But for the right leader, it's the start of something game-changing. Are you ready to lead? Take Your Marks and apply today. Purpose Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region Ensure colleagues understand and are motivated to deliver their part Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often Key Accountabilities Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's Supports the delivery and embedding of the business transformation plan and change initiatives for their area Delivers great standards and service by setting clear expectations with store colleagues Create the right culture, role modelling new digital ways of working and leadership behaviours Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well Deliver brilliant basics through the team Seeks customer feedback and takes action to deliver improvement Uses data and insight to improve customer instore experience, improve the operation and drive performance Support the delivery of Plan A Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success Recruit for the team, ensuring new starters have a brilliant onboarding experience Deliver all line management activities in line with company process and policy Build an active working partnership with BIG, provide feedback and support the development of BIG reps Deliver operational excellence to maximise product availability, minimise stock and cash loss Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly Maintain a safe and legal store environment Supports visual merchandising updates across all launches, events and campaigns Technical Skills/ Experience Ability to lead a team to deliver excellent customer service and KPI's across the store Create the right culture, role modelling new digital ways of working and leadership behaviours Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit Good working knowledge of VM principles Good level of digital capability and an understanding and use of all systems Good knowledge of the legal requirements across their area of accountability and the store Knowledge of our people policies and managing performance within a team The ability to have difficult conversations with effective resolutions with colleagues Good communicator and listener who will inspire, share their knowledge and best practices with others Ability to plan and review across the week and the month Ability to deliver under pressure demonstrating resilience Ability to build and maintain relationships with key stakeholders across the store and region Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting Takes ownership and accountability for the success of their team Spends time coaching colleagues to accelerate performance and personal growth Recognises high performance and supports poor performers to improve Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are Uses customer feedback and market trends to guide teams work Helps teams understand information and business messages by actively seeking out opinions and asking questions Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues Seeks the best solution for M&S by proactively collaborating with colleagues from across the business Key Relationships and Stakeholders Customers Colleagues Store Leadership Regional Leadership BIG Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process,please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Package: Salary up to £40,000 - £45,000 basic salary (£80,000 - £90,000 OTE), car allowance, commission is uncapped, annual companywide discretionary bonus, 25 days annual leave, gym membership, healthcare plan. Phillips Grant Associates are assisting a client to recruit for a Business Development Manager to drive sales within one of the companys specific areas East Anglia click apply for full job details

Regional Sales Manager (Industrial Paints / Coatings) £45,000 - £50,000 (OTE £60k) + Uncapped Commission + Training + Progression + Car Allowance + Company Bonus North Patch Are you an Regional Sales Manager or similar from Industrial Paints OR Coatings, looking to join an industry leading manufacturer that will provide extensive product training and uncapped commission in an area turning over 1 click apply for full job details

Job Title: Regional Sales Manager - Fashion industry Location: Birmingham, West Midlands. Remote Salary: £42,000 base, OTE up to £60,000, company car Hours: Full Time Monday Friday 9am to 5pm Job Type: Permanent The Role Develop and implement sales plans to expand market share and penetrate new accounts click apply for full job details

A genuinely exciting Area Sales Manager/Industrial Weighing Equipment Sales Manager position has arisen with this successful and expanding weighbridge and weighbridge systems manufacturer. They are looking for an experienced sales professional with experience of selling into the agricultural sector to join their team! If this role sounds of interest, please apply ASAP click apply for full job details

A genuinely exciting Area Sales Manager/Industrial Weighing Equipment Sales Manager position has arisen with this successful and expanding weighbridge and weighbridge systems manufacturer. They are looking for an experienced sales professional with experience of selling into the agricultural sector to join their team! If this role sounds of interest, please apply ASAP. LOCATION: This is potentially a national role; however, the main focus will be to cover North of England, Scotland and England/Scotland border as a territory. The expectation will be to attend appointments anywhere in the UK when the need arises. Candidates will live in either the North of England (Yorkshire, Newcastle, Carlisle) or Glasgow to Edinburgh area (central belt). You will manage your own diary, book your own appointments and work from home when not out visiting clients. SALARY: circa £40k as a basic salary with an OTE of approximately £60k, (with possible guaranteed commission for the first 3 months for the right candidate) with a fully expensed company car, mobile, laptop and 25 days annual leave. As Area Sales Manager for their agricultural division; your responsibilities will be field based sale, to promote & sell the companies full range of weighing equipment into all areas of farming and agriculture. You will be able to demonstrate the following skills and attributes: Technically competent & able to specify systems & solutions from the simple to complex. Self-Motivated target driven individual. Consistent sales target achiever Management of sales territory with minimum supervision Managing & growing existing client accounts Managing & developing dormant clients Managing & developing new business opportunities across all industrial sectors Successful candidates will have minimum of 2 years Field Sales, Area Sales Manager or Territory Sales Manager experience. You will have a strong background selling into the agricultural sector. You are likely to have relevant engineering and commercial qualifications and have a proven track record within sales roles. Strong interpersonal and communication skills are a must as you will be building relationships at all levels to create success. Contact: In the first instance please send your CV to Kelly Duke ELIGIBILITY All vacancies are based in the UK. It is unlawful to employ a person who does not have permission to live and work in the UK and we will therefore only consider applications from candidates who are eligible to work in the EU. Scarlet Selection are UK-based recruitment specialists, placing experienced professionals across all industry sectors. The services Scarlet Selection provides are those of an employment agency. JBRP1_UKTJ

Overview International Market Leader, with offices located in the USA, London and Paris Opportunity for an FP&A Manager / FP&A Analyst to make an impact About Our Client About Our Client Michael Page is excited to be partnering with a Private Equity backed International Market Leader in their Industry, with offices located in the USA, London and Paris. Due to continued growth the business is recruiting for a European FP&A Manager, based in Park Royal, Northwest London, with Hybrid working. Job Description Job Description As the European FP&A Manager, based in Park Royal, Northwest London you will be responsible for: To contribute to the achievement of the business plan objectives by partnering with the UK & Paris General Manager's to deliver profitable cash backed growth in EBITDA through revenue and gross margin expansion and effective management of investment and opex spend: Preparation of the annual operating Budget for the regional business Quarterly rolling trading Forecasting, in-month Flash reporting including analysis and explanation of trading variances Using the management accounts prepared monthly to provide insight and advice to management on interpretating the financial performance in order to improve the speed and effectiveness of business decision making Business partnering with the General Manager and his management team to identify and exploit market opportunities, financial analysis and insight for key strategic objectives (eg. business development, selling of additional add-on services) Tracking of key operational metrics linked to financial performance (sales, service KPI's) Working with the Credit Control and Account Management teams to ensure excellent management of working capital balances especially aged receivables Oversight of the rolling 13-week cashflow forecast submitted to Group Support groupwide analysis of current and future financial performance Active participation in the Finance Leadership Team (FLT) which brings together the key financial leaders in the Group under the Chief Financial Officer This is a new role and is part of an investment in Financial Planning & Analysis and Commercial Finance capabilities across the Group. A new operating model has recently been implemented which established 4 regional business units, reporting into the Group Chief Operating Officer in London. Hence this role is one of 4 equivalent finance roles (US West, Central, East & Europe) which are being established to provide local support to the business leaders with a solid reporting line to Group Finance The Successful Applicant A demonstrable ability to perform accurate financial analysis and corelate to business performance Qualified CIMA, ACCA or ACA or Qualified by experience Prior experience of providing commercial finance/business partnering Excellent communication skills both within the finance organisation but especially in business terms to the senior operating and general management team A willingness to learn and cooperate across geographical boundaries An aptitude for working at pace and a desire/interest in working in a private equity backed environment What's on Offer Salary £80,000 - £90,000 10% Bonus Private medical care Gym membership 25 days holidays plus bank holidays Parking - Available on site Accessible from Harlesden, Park Royal, North Acton or Acton Main Tube/Train Station Parking Onsite Excellent progression opportunities Hybrid working pattern: 3 days in the office and 2 days from home after training period If you are excited about the opportunity to make a significant impact as a European FP&A Manager, we encourage you to apply today.

Join us at Magnet as a Store Manager! Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we're looking for ambitious Store Managers who are driven to inspire both their teams and their customers. What's on offer? You will earn a starting salary of £32,500, with on-target earnings of c£40,000. Along with a car allowance and an attractive benefit package that truly recognises and rewards your hard work. What's Involved? As a Store Manager, you'll be centre stage in one of our stunning, purpose-built showrooms, helping customers bring their dream kitchens to life while building a team that's motivated to succeed together. Our store managers come from all walks of life, and that's what makes us unique. No kitchen industry experience? No problem! We're looking for that perfect blend of creativity, leadership, and a solid sales background - ideally with retail management experience. So, If you're someone who can energise a team, deliver exceptional customer experiences, and drive growth, you'll fit right in. In this role, you'll have the freedom to lead the High Wycombe Showroom like it's your own business, ensuring our customers enjoy outstanding service from start to finish. From boosting performance to driving sales, you'll play a pivotal role in our success story. And we're dedicated to investing in you - with training designed to accelerate your leadership skills and develop your design expertise, we'll set you up for a rewarding career journey. After all, many of our leaders began their paths in roles just like this, so it's no surprise our Store Managers stay with us on average over 9 years! What you'll be doing Create your recipe for success: You'll drive a positive and collaborative environment that inspires your team to thrive. Lead the way: By achieving sales targets and delivering outstanding customer service, you'll play a key role in upholding the 5-star experience we're known for. Build lasting connections: You'll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success. Embrace your entrepreneurial side: You'll stay ahead of market trends and seize every opportunity to expand and elevate your showroom. What do we need from you? We're looking for a passionate leader who thrives in a sales environment and embodies our values:Care, Inspire, Deliver. Someone who's ready to bring the heat and lead with heart. Here's what you'll need to succeed: Previous experience in the retail industry leading a team. A proven track record in sales with exceptional customer service skills. Strong leadership abilities to guide a team that's motivated and empowered. A creative mindset and the flexibility to mix things up with varied working hours. A full driving license and access to a vehicle. Why choose Magnet? We're all about investing in your potential! From day one, you'll be supported on our industry-leading Magnet Learner Journey. Plus, you'll enjoy a range of fantastic benefits, including: Monthly car allowance Up to a maximum 80% discount on our kitchen furniture and products for you and your family. The opportunity to buy up to five days additional leave through our Holiday Purchase Scheme Virtual GP service Cycle to Work scheme Discounts with over 200 brands, including fashion, fitness, days out, and groceries 24/7 access to our Employee Assistance Platform for support on health, social, family, and financial matters. Internal development programmes to help you grow your career with us. Your journey starts here! At Magnet, we believe in making work a great place to be where everyone can feel at home. If you're excited to make a difference and help us create something extraordinary, we'd love to hear from you! We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware. Find out more about us at: Magnet Careers - Nobia

Job type: Full Time - Department: Customer Success - Work type: Remote London, England, United Kingdom Job Title: Director, Customer Success Location: EMEA Region (Remote-Friendly) Department: Customer Success Reports to: Chief Customer Officer About Multiplier Technologies Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders. Position Overview This opportunity is for an individual who thrives on building scalable processes, coaching leaders and CSMs, and solving complex customer problems end-to end. As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high quality experiences that drive adoption, retention, and growth. You will partner closely with Sales, Support, Product, Payroll, and Operations to: Clarify ownership Reduce friction for customers and internal teams Build a predictable, data driven customer success motion in APAC What you'll do Build and scale processes Design, implement, and continuously improve customer success processes across onboarding, adoption, renewal, and expansion. Standardize playbooks, workflows, and handoffs between CS and cross functional partners (Sales, Implementation, Support, Payroll, Product, Finance). Use data to identify bottlenecks, simplify complex workflows, and reduce customer effort. Coach and develop CSMs and CS leaders Lead, mentor, and grow an EMEA CSM team and frontline managers; provide regular 1:1s, feedback, and coaching. Define what "good" looks like for CSM performance, including expectations for account coverage, customer engagement, and commercial outcomes. Build clear career paths and promotion criteria, fostering a culture of accountability, learning, and collaboration. Solve for the customer, end to end Act as an escalation point for complex, high value customers, partnering cross functionally to resolve issues and remove root causes. Champion the voice of the customer in internal forums, informed by data, feedback, and frontline observations. Drive a customer first mindset across internal teams, reinforcing the impact of accuracy, timeliness, and transparency on customer trust. Drive adoption, retention, and growth Own regional retention and expansion outcomes, establishing clear targets and operating rhythms (QBRs, EBRs, renewal reviews). Monitor health, risk, and opportunity signals across the EMEA portfolio; ensure CSMs have playbooks for rescue, renewal, and expansion. Partner with Sales and RevOps on forecasting, account planning, and growth strategies for key segments. Operational rigor & governance Define and track core CS metrics (GRR, NRR, logo churn, product adoption, time to value, SLA adherence) for EMEA. Implement governance forums (weekly reviews, monthly business reviews) to align on priorities, unblock issues, and drive continuous improvement. Collaborate with Enablement to ensure CSMs and managers have the tools, training, and knowledge they need to be effective in the EOR/Global Payroll space. What we're looking for You love solving problems for customers and are known for taking a structured, calm, and outcome focused approach. You have proven experience leading and developing Customer Success teams and managers, ideally in a high growth, B2B SaaS environment. You are process obsessed: you can see the customer journey end to end, identify gaps, and design scalable workflows that stick. You have strong leadership, coaching, and communication skills, and you are comfortable giving and receiving direct, constructive feedback. You're data driven and use metrics to diagnose issues, set priorities, and focus the team on what matters most. You can explain complex concepts simply, and you're effective with both written and verbal communication across time zones and cultures. You enjoy working collaboratively and cross functionally, and you perform well under pressure in a fast paced, rapidly changing environment. You have at least 10 years of experience in customer success/service roles, with a minimum of 5 years in Global Payroll, EOR, or adjacent domains. You are hands on, positive, and resilient, and you thrive in a high growth startup environment where building is part of the job. You're comfortable with a 70:30 time split between customer facing work (strategic customers, escalations, executive alignment) and internal leadership, process, and coaching responsibilities. You have a track record of reducing customer effort and implementing governance and process improvements that enhance the overall customer experience. What We Offer A high impact role with the chance to shape the future of Customer Success in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. The opportunity to work with a passionate, energetic, and diverse global team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well being. Generous holiday policy. A company that genuinely invests in your professional success. Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.