Scaled CS: Customer Adoption Specialist

  • Happy Scribe
  • Dec 12, 2025
Full time

Job Description

A leading Customer Success platform is looking for a Customer Adoption Specialist. The role involves engaging customers and ensuring successful adoption of the product at scale. Responsibilities include monitoring customer engagement, providing technical support, and improving scalable enablement programs. Ideal candidates should have 1-3 years of experience in Customer Success, strong troubleshooting skills, and a passion for technology. This role offers competitive salary, equity, and unlimited PTO, along with flexible work arrangements.