26 jobs found

Overview As a Senior IT Engineer, you'll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You'll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability are at the core of every solution. This hybrid role allows flexibility between working at our Edinburgh office, from home, and at client sites where required. Key Responsibilities Provide advanced technical support to clients, acting as an escalation point for the IT support team. Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.). Support and maintain Microsoft 365, Azure, and other cloud platforms. Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems. Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support. Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery. Mentor and support junior engineers, encouraging knowledge-sharing and professional development. Collaborate with the Service Desk Manager to improve processes and enhance service delivery. Document technical solutions, systems, and processes in line with best practices. Build strong client relationships, acting as a trusted technical advisor. Skills and Experience Required Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment. Strong knowledge of Microsoft 365, Azure, and Windows Server technologies. Proficiency in networking (firewalls, routers, switches, VPNs, VLANs). Experience with cyber security tools and best practices, including endpoint protection, vulnerability management, and compliance frameworks. Hands-on experience with virtualisation platforms (VMware, Hyper-V). Knowledge of backup, disaster recovery, and business continuity solutions. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication skills, with the ability to explain technical concepts to non-technical users. Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable). Full UK driving licence (preferred, due to on-site client visits). What We Offer Competitive salary, based on experience. Hybrid working model with flexibility. Opportunities for professional training, development, and certification support. A collaborative, friendly, and security-focused work environment. Exposure to diverse clients and technologies, offering continuous learning. 28 days annual leave (including bank holidays), increasing with service. Company pension scheme and other benefits.

Fire & Security Installation Engineer - Midlands-based with National coverage Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Fire & Security Project Engineer, we're looking for someone who is Midlands-based who is happy to accommodate frequent travel as required. Basic Salary - up to £34,000 per annum Pension, Life Assurance & much more. - Please see our generous remuneration packages below. Marlowe Fire & Security's Fire Systems Project Engineer's A self-motivated Engineer role working as part of a team in the UK. The position will involve working closely with the Project Manager on all projects from inception through to completion and will involve site supervision and man management from time to time and commissioning multisystem projects within the UK. Demonstrate comprehensive knowledge of CCTV, Fire, Intruder, Access Control, and Nurse Call systems, carrying out contractual and technical reviews and supporting the Project Manager throughout the project lifecycle. Attend sites as required to support installation and project delivery activities. Conduct system handovers and provide client training for smaller installations when necessary. Maintain a strong understanding of current industry standards to ensure the effective delivery of multi discipline systems on time and within budget. Collaborate closely with the Sales Team and Installations Manager to ensure seamless, end to end project delivery. Coordinate and manage subcontract labour when required, acting as a key point of contact for clients throughout the duration of each project. Complete technical audits and undertake NSI compliance audits as requested. Work proactively and manage your own workload, demonstrating strong initiative and problem solving capabilities. Demonstrate effective time management, working alongside the Manager to develop key skills that support efficient project delivery. Utilise strong computer skills to support project documentation, reporting, and communication. Take personal responsibility for ensuring all systems are handed over in line with current standards, best practices, and within departmental budget expectations. Who We're Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific opportunity, we are looking for candidates who offer: Proven experience within the fire & security industry, with a strong understanding of installation, and maintenance practices. Solid technical knowledge of major fire & security systems and involvement in complex, large scale projects. Experience managing and delivering engineering projects across both single site and multi site environments. Demonstrated technical expertise with the ability to communicate effectively and build strong working relationships across teams and with clients. Demonstrates energy, drive, and enthusiasm in all aspects of work. Previous experience in a customer facing role is preferred, with a strong focus on delivering high quality service. Excellent organisational and time management skills, with the ability to prioritise effectively. Professional demeanour, with the ability to represent the company confidently and courteously. Committed to providing exceptional customer service and ensuring client satisfaction. Capable of working independently as well as collaboratively within a team environment. Full UK driving licence is essential. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well being and prospects of our employees, making their everyday lives more enjoyable and secure. Competitive Salary - Earn up to £34,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time. Enhanced Pension Scheme - Plan confidently for the future with our Royal London Pension. Comprehensive Life Assurance - Enjoy peace of mind with life cover equal to 4 your annual salary. Generous Holiday Package - Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days). Referral Bonus Scheme - Earn up to £1,000 for each successful candidate referral - and there's no limit to how many referrals you can make. Mental Health & Wellbeing Support - Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme. Employee Recognition Programme - Be rewarded and celebrated for your contribution through our structured recognition initiatives. Career Growth & Development - Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Alarm Communications Clymac clymac.co.uk/careers FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you-if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Senior Projects Manager - Chessington & Home FAFS Fire & Security is at the forefront of fire safety technology and compliance. We are seeking a skilled Senior Project Manager to lead our projects in ensuring the effective installation and management of fire protection systems. This role is critical to maintaining our reputation for high-quality service and compliance with industry standards. Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities: Monthly progress and forecasting reporting of assigned projects Contract review of all project files via Sales order process system to ensure effective mobilisation, management and successful completion of projects Ensure projects are delivered on budget and on time as per monthly forecast Responsible for Health and safety and quality compliance in line with FAFS procedures including surveillance audits to ensure quality workmanship, health and safety standards are maintained Collaborate with Head of Project Delivery to manage and maintain our supply chain, which will include the onboarding of subcontractors onto our 'Approved Subcontractors List' and the removal of those that fail to meet our quality standards and/or fail to comply with our terms and conditions of sale, including any project specific conditions that may apply Work with the Head of Major Projects (and manage where appropriate) design & technical executives to ensure that all designs, technical information, design standards, support and solutions are delivered to standard and timescales, including the production design, installation, verification, commissioning, acceptance and handover certification, as well as operation and maintenance manuals. Authorising purchase orders for sub-contract labour and materials Identifying, manage and mitigating risks to ensure compliance with all relevant regulations, standards, and codes of practice and work with stakeholders to ensure commercial risk is managed to the lowest possible levels Liaising with client and engineering teams and sub-contractors monitoring key stage performance Approval of handover paperwork from engineer & sub-contractors through to close out Daily database project management, i.e. work bank application for payments and delay notifications To attend site meetings when required Day-to-day management of the project managers, engineering managers in their teams Any other duties commensurate with your skills and experience Qualifications and Experience: Experience in a similar role Excellent management and computer skills with Microsoft Excel, Word, and PowerPoint Strong understanding of the fire and security market, its products and customer requirements Customer-focused with the ability to resolve customer queries Be capable of working effectively under pressure in a deadline-driven environment Professional with excellent communication, admin and people skills Strong organisational skills The ability to handle multiple priorities with a structured approach Self-motivated, proactive and enthusiastic The ability to work collaboratively with peers at all levels, as well as independently and a desire to learn How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Royal London Pension Life Assurance 4x Salary 25 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the added luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Alarm Communications - Clymac - clymac.co.uk Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Site Manager Location: Ipswich and surrounding areas Working Hours: Night shifts - outside of standard office hours (Candidates must have a flexible approach to working hours) Contract: 4 weeks Day Rate: £280-£320 We are urgently seeking an experienced Commercial Site Manager with expertise in Fire compartmentation to support the delivery of various projects across the South of the UK on behalf of a Multi-National Facilities Management company. Key responsibilities for the Site Manager include, but are not limited to: Assessment of all sub-contractor H&S documentation, including client-employed contractors; preparation and collation of Principal Contractor H&S documentation. Liaising with stakeholders. Conducting client site progress meetings with property teams and project stakeholders, including safety consultants, designers, and other relevant parties. Ensuring the site teams complete work effectively, on time, safely, and within budget. Performing pre- and post-inspections of buildings under the Regulatory Reform Fire Safety Order at the instruction of the Fire Safety Manager to ensure full compliance with health and safety duties. Costing and securing approval for any additional works requested. Ensuring site compliance with H&S regulations and that staff follow policies and procedures through training, risk assessments, audits, and record-keeping. Managing the site to meet quality and compliance standards and providing timely reports. Assisting Contracts / Project Managers in the selection and formation of the site team, including subcontractors and suppliers, during pre-contract planning. Working within the provided budget and suggesting improvements or upselling opportunities. Experience in Fire Protection and Fire Door Maintenance & Installation is essential The successful candidate must hold a valid SMSTS, a 3-day First Aid certificate, and a CSCS Card. Due to contract requirements, the candidate will also need to undergo a security clearance process.

A leading fire safety firm in Greater London is looking for a Senior Projects Manager to ensure the effective installation and management of fire protection systems. The role includes leading project teams, ensuring delivery on budget and on time, and maintaining compliance with health and safety standards. The successful candidate will have excellent management skills, a strong understanding of the fire and security market, and be proactive in resolving customer queries. Generous remuneration packages are offered, including pension and life assurance.

Fire & Security Engineer - London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the London Area. You will have a primary focus of taking an on-site lead in the delivery of fire and security projects, including the installation and commissioning of fire alarm and security-related systems. This role requires technical expertise and hands on involvement in the execution of projects, ensuring efficient and successful installations, whilst also providing high levels of customer satisfaction. This position would suit someone who enjoys taking the lead on a variety of small to large sized projects and with the additional responsibility of acting as the primary on site contact. Systems vary but are mostly large scale networked systems including Gent, Advanced, Notifier, Avigilon, HikVision, Axxonsoft, Salto, Assa Abloy, ACT, Paxton, Galaxy, Texecom and Cortech Alarm Communication's Engineers You will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. The sites are primarily long standing, prestigious contracts with direct end user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to install these systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems. Reporting to the Contract Manager for that area, the Engineer will liaise regularly with their Senior Engineer, Service Coordinator, and Service Manager. The Engineer will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire and Security Engineer. Electrically competent; able to carry out safe isolations and maintain a safe working environment. Experience with Installing, Commissioning and Maintaining Systems. Customer orientated, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £38,000 DOE Company Bonus Overtime, Travel Time & Call-out Aviva Pension Life Assurance 4x Salary 22 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well being Scheme Employee Recognition Scheme Free, secure, onsite parking Development and progression opportunities A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire & Security, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - Clymac - clymac.co.uk/ FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

The Electrical Estimator will be responsible for providing complete estimates for bids on commercial and/or industrial projects assigned by the Estimating Manager. The Electrical Estimator controls the project costs by review of all construction documents related to the project for bid proposal delivery to the customer. Essential Functions Review all construction documents including Instructions To Bidders, Bid Forms, and Scope of Work Solicit subcontractor and vendor quotations to ensure coverage on all scopes of work Distribute plans, specifications, and addenda to subcontractors and vendors via company ftp website and/or email Participate in pre-bid meetings and site visits which may result in travel time on occasions Work as part of a team to coordinate scope of work between in-house trades (Sheet Metal, Fire Protection, Plumbing, Piping, Steel, Millwrights) as required Take-off all equipment and material for trade specific scope of work utilizing the Accubid computerized estimating system. Enter all material, labor, sub pricing, vendor pricing, equipment rentals and other costs into bid summary a day or two before bid due date Review all take-off and pricing for completeness on all self-performed work Review in detail subcontractor and vendor quotations for full compliance with the plans and specifications Develop rough draft scope of work for proposals Upon project award, assist in procurement of subs, equipment and materials Enter estimate into job cost control program and participate in turnover/transition meetings with the operations team Performs other duties as assigned Supervisory Responsibility No Required 5+ years' experience in commercial and institutional construction and/or equivalent combination of education and experience Demonstrated knowledge and efficiency in computer/network based estimating software (Accubid, Trimble, or equivalent) Strong technical writing and verbal communication skills Proficient in Microsoft Excel and Bluebeam software Knowledge of means and methods in construction for the electrical trades including shop pre-fabrication Experience in providing budgets, value management ideas, construction schedules, and manpower projections Must be able to meet critical deadlines Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate problem-solving skills Must be able to pass post-offer pre-employment drug screen, and may be required to satisfactorily complete additional background checks as required (i.e. DMV, criminal history) Must adhere to all company policy and procedures Must be available to work assigned schedules The work environment and physical demands required would be representative of those that must be met by an employee to successfully perform the essential functions of this job, and may include, but are not limited to the following: Works in a professional office environment and routinely uses standard office equipment Position will require visits to construction and industrial work sites Physical Demands This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets and fax machines. Site visits will require walking through existing buildings, industrial plants and/or on-going construction sites. This will involve stairs and at times ladders on multiple floors/levels. Travel May require infrequent travel (typically not overnight) Pay is based on experience Compensation: $30.00 - $40.00 per hour Atlantic Coast is the leading provider of manpower solutions in Virginia and the Carolinas. We are committed to connecting businesses with top talent and empowering individuals in their career journey. With a focus on understanding the unique needs of both our clients and candidates, we strive to create meaningful and lasting employment partnerships. Our team of dedicated professionals brings years of experience in the staffing industry, offering unparalleled expertise in matching skills, culture, and career aspirations.

An established industry player is urgently seeking a skilled Site Manager to oversee critical fire safety projects across the South of the UK. This role involves ensuring compliance with health and safety regulations, managing subcontractors, and liaising with various stakeholders. As a Site Manager, you will be responsible for delivering projects on time and within budget while maintaining high-quality standards. The ideal candidate will possess essential certifications and have a strong background in fire protection and safety management, making this an exciting opportunity for those looking to make a significant impact in the field.

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Key Skills CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsibilities Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies Core/Leadership ) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice to have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best in class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details

This is an Expression of Interest to join Stantec's thriving Fire team as a Fire Engineer / Senior Fire Engineer . Our Fire Engineering team is one of the UK's largest operating within a leading multi-disciplinary consultancy. It's growing reputation for quality and responsiveness has resulted in exceptional growth and the group is now represented in all regional capitals within England, Scotland and Wales. You will work closely with colleagues of various disciplines and have an existing project portfolio which includes high-profile projects with regional, national and international clients. The Team: We are a close-knit team that works collectively towards challenges. We value the input of all members of the team and encourage everyone to bring ideas to the table. This is one region of six that the Fire Engineering Division operate in, throughout the UK and international markets, with over 100 staff in the Fire Safety Division. Projects: We have a diverse portfolio of work, operating in the typical sectors of Residential, Commercial and Education, as well as more specialist sectors such as Aviation, Battery Storage, Data Centres, Healthcare, High-Hazard and Nuclear. The team provides the following services to clients: Advisement on applicable codes, standards and guidance Fire engineering design and analysis Fire strategy development Advisement on regulatory code compliance Means of escape design and analysis Evacuation analysis and pedestrian flow modelling Structural fire protection design and analysis Structural optimization analysis Fire impact analysis External fire spread analysis Smoke control design and analysis Computational Fluid Dynamic Analysis Design and specification of fire protection systems Construction phase consultation service Third party peer review. Post occupation services: Fire management plan development Fire evacuation plan development Fire risk assessment As a Fire Engineer within our busy fire engineering team, you will have project management responsibilities for the delivery of fire engineering. You will support the Director of Fire Engineering to implement the company business plan, managing a team of up to ten people in the delivery of fire engineering projects, while supporting existing clients and develop new opportunities. You will be responsible for the delivery of technically excellent Fire Engineering design on a number of projects as well as detailed design to construction status information and beyond into Post Occupancy Evaluation. You will be involved in site inspections and reporting throughout construction. ABOUT YOU You will be qualified with a relevant BSc/ BEng/ MSc/ MEng in Fire Engineering or equivalent. You will have previous experience working in a fire engineering consultancy, delivering fire strategy and fire safety consultancy services. Strong knowledge of relevant building regulations and fire safety standards. Most importantly, you will have a passion and talent for fire engineering. About Stantec What's great about Stantec As a global design leader with over 31,000 engineers, architects, scientists, and project managers, the Stantec is dedicated to designing with communities in mind. Our diverse expertise allows us to tackle projects of all sizes from complex urban developments to impactful neighbourhood initiatives, while connecting across our worldwide network to support one another and share knowledge. This commitment not only helps the communities we serve to thrive but enriches the growth and experience of our own people. In the UK and Ireland, our growing team of 4,000 is both agile and influential, able to make a meaningful difference by creating solutions that respect the environment and enhance community value. Whether you're just starting your career or are an experienced professional, your voice is valued here. Our collaborative culture encourages entrepreneurial thinking, ensuring everyone's ideas are heard. Our approach for clients is grounded in the belief that we're stronger together. By merging Hydrock's capabilities with Stantec's multidisciplinary services in buildings, infrastructure, environmental science, energy, and sustainability, we're uniquely positioned as a major force in the UK market, providing a powerful platform for future growth. What We Offer: Inspiring and supportive colleagues Recognition for hard work and career progression Opportunities to develop both technical and soft skills Competitive starting salary Community involvement through "Stantec in the Community" initiatives Flexible benefits, including a green car leasing scheme A Culture of Inclusion and Opportunity The Stantec champions diversity, equity, and inclusion. As an Equal Opportunity Employer, we're committed to creating a supportive environment where every employee can perform at their best. Flexibility is essential to our culture, and we aim to accommodate all employees fairly. We consider all application individually with the required qualifications and knowledge without regard to any of the protected characteristics. We would like to provide everyone with a fair selection, assessment and employment experience so we ask with are made aware of any physical or neurodiverse condition within your application for which appropriate reasonable adjustments can be made by us. Ready to Take the Next Step? Once you've applied through our careers site, we strive to respond promptly after reviewing your application. The employer for this position is Hydrock Consultants Ltd, part of the Stantec of companies. ReqID: 7642

The EDSB Group of Companies are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. As a Commissioning Engineer you will commission, test and sign off Fire & Security systems and any other platforms deemed necessary for the business. This role will include but is not limited to the items below: Liaise with and take direction from the Design team and Project Manager to ascertain the Commissioning requirement/strategy for the project, in accordance with the technical specification. Conduct factory acceptance testing/off site demonstrations to client and provide operator training based on the systems implemented. Work within project time constraints, identifying and communicating without delay any potential risks to the project delivery dates. Willing to work away as required to meet the project programme. Direct and monitor installers to support the Project Management team. Document commissioning tests, utilise and modify project documentation eg. project plans, cause and effects, general wiring diagrams to a consistently high level throughout the life of a project for inclusion in project O&M manuals or handover documentation to Service Department. Updating and maintaining system software/graphics. Carrying out fault finding/diagnostics/client reporting. Conduct site surveys, advising and assisting with systems designs to confirm C&E requirements. To understand and be an integral part of the commissioning process with third party subcontractors. Take responsibility for proving/testing system/software configuration activities and cause and effect functionality. Be aware of the programme for commissioning activities against project milestones. Provide technical support to the engineering and design team as required. Ensure timesheets and all other relevant paperwork is completed on time. Undertake any relevant training as required. Ensure all relevant H&S requirements are complied with. Secondment to the Service Department as required by the business or on to any other projects as required. Ensure the health, safety and welfare of yourself and the team in accordance with Company policy. To actively support at all times, company policy and best practice in the area of fire and security, with particular emphasis on the protection of sensitive customer information. Required Skills: Experience within the Fire, Security and Electrical Systems industry. Strong track record of working in project teams of various sizes. A clear understanding of, or experience within a client-facing & construction environment. Excellent analytical and problem-solving skills. Excellent interpersonal and communication skills. Professional, organised, and highly methodical. Strong work ethic. Excellent timekeeping and time management skills. Willingness to go the extra mile. Self motivated and a team player, demonstrating professionalism, positivity and proactiveness. Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage. JBRP1_UKTJ