The Role We're looking for a Manager to join our Digital Finance team in Sheffield. We're looking for an ambitious individual who is hungry to take on more than day-to-day portfolio work. This role is perfect for someone ready to step into a trusted-advisor position, work directly with clients, and gain broad exposure across digital finance, tax-adjacent advisory work, and SME/OMB consultancy. You'll report to a Partner or Director and have responsibility for leading and coaching a small team of trainees. You'll work in a tech-focused, agile team, supporting a growing and varied portfolio, getting involved in client meetings, strategic projects, and taking advantage of development opportunities across the wider firm. There will be lots to get involved with in this role, but examples of what you'll be working on are: Acting as a trusted advisor to clients, providing proactive finance support and insights Working across a varied SME/OMB client base Supporting and leading client meetings, bringing a clear, consultative approach Delivering tech-focused finance work using cloud systems and automation tools Contributing to wider tax or digital development projects Working closely with senior managers and advisors in a smaller, agile team We can consider full-time or part-time hours for this role; the minimum hours will be 22.5 per week, and we're flexible on how that looks - whether that's three full days or five shorter days. We're happy to discuss working patterns during the application process. The Role Requirements To thrive in this role, you'll need: This is a role with headroom and visibility, so we're looking for someone motivated, capable and hungry for progression, exposure and involvement. You'll be a qualified accountant with strong technical expertise Experience of managing a portfolio of clients The ability to build strong relationships with clients and colleagues A consultative and 'trusted advisor' approach to working with clients To act as a supportive leader for the trainees you manage An interest in technology and emerging fintech trends We don't expect you to tick every box. If you're excited about this role and believe you can make a difference, we'd love to hear from you. We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there's anything you need support with, just let us know. The Package Salary range £47,000 - £55,000 depending on skills and experience Discretionary annual bonus 27 days annual leave, plus bank holidays. Pension contributions of 5.3% when you contribute 3.2% Further NI savings on salsac pension option Salary sacrifice car scheme The Team Digital Finance (DF) means different things across the industry, but at BHP, it's simple: we become our clients' outsourced finance function. We take care of everything from bookkeeping and management accounts to budgeting, forecasting, tax, compliance, and data reporting, giving them a modern, tech-enabled finance capability without the overhead of building it in-house. The work is fast-moving and varied, with regular client interaction and the opportunity to develop deep relationships as a trusted adviser who understands their business inside out. Our DF team comprises over 40 supportive and forward-thinking professionals across 4 BHP offices. The team are as committed to each other as they are to our clients and have a great culture. The Culture Friendly, supportive, caring, inclusive These are just some of the words that our current colleagues use to describe our culture. We do our best to make sure we bring our company values to life, and through our employee surveys and engagement groups we make sure everyone has the chance to have their say and play a part in shaping our culture. When you join us, you can expect: A welcoming environment where everyone feels valued. Regular team events, networking opportunities, and professional development sessions. Agile, hybrid working to help you find the best work-life balance. Wellness programs, mental well-being support, and initiatives that prioritise your well-being. The freedom to challenge ideas, drive change, and take ownership of your progression from day one. The Process Our recruitment process typically includes an initial informal chat about the role, followed by a more structured face-to-face interview. We'll keep you updated at every stage. You deserve to thrive. At BHP, we're offering a job, but we're also offering a career and a community where your expertise will be appreciated, your potential nurtured, and your success celebrated. General Enquiries (0) The registered office of BHP LLP (registered under number OC416373 in England and Wales) is Albert Works, Sidney Street, Sheffield, S1 4RG Legal Accessibility Statement Cookie Policy Privacy Policy Terms & Conditions Complaints Investment Advice BHP LLP is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Institute of Chartered Accountants in England and Wales. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.
Dec 15, 2025
Full time
The Role We're looking for a Manager to join our Digital Finance team in Sheffield. We're looking for an ambitious individual who is hungry to take on more than day-to-day portfolio work. This role is perfect for someone ready to step into a trusted-advisor position, work directly with clients, and gain broad exposure across digital finance, tax-adjacent advisory work, and SME/OMB consultancy. You'll report to a Partner or Director and have responsibility for leading and coaching a small team of trainees. You'll work in a tech-focused, agile team, supporting a growing and varied portfolio, getting involved in client meetings, strategic projects, and taking advantage of development opportunities across the wider firm. There will be lots to get involved with in this role, but examples of what you'll be working on are: Acting as a trusted advisor to clients, providing proactive finance support and insights Working across a varied SME/OMB client base Supporting and leading client meetings, bringing a clear, consultative approach Delivering tech-focused finance work using cloud systems and automation tools Contributing to wider tax or digital development projects Working closely with senior managers and advisors in a smaller, agile team We can consider full-time or part-time hours for this role; the minimum hours will be 22.5 per week, and we're flexible on how that looks - whether that's three full days or five shorter days. We're happy to discuss working patterns during the application process. The Role Requirements To thrive in this role, you'll need: This is a role with headroom and visibility, so we're looking for someone motivated, capable and hungry for progression, exposure and involvement. You'll be a qualified accountant with strong technical expertise Experience of managing a portfolio of clients The ability to build strong relationships with clients and colleagues A consultative and 'trusted advisor' approach to working with clients To act as a supportive leader for the trainees you manage An interest in technology and emerging fintech trends We don't expect you to tick every box. If you're excited about this role and believe you can make a difference, we'd love to hear from you. We welcome applications from all backgrounds and experiences and will provide reasonable accommodations during the hiring process. If there's anything you need support with, just let us know. The Package Salary range £47,000 - £55,000 depending on skills and experience Discretionary annual bonus 27 days annual leave, plus bank holidays. Pension contributions of 5.3% when you contribute 3.2% Further NI savings on salsac pension option Salary sacrifice car scheme The Team Digital Finance (DF) means different things across the industry, but at BHP, it's simple: we become our clients' outsourced finance function. We take care of everything from bookkeeping and management accounts to budgeting, forecasting, tax, compliance, and data reporting, giving them a modern, tech-enabled finance capability without the overhead of building it in-house. The work is fast-moving and varied, with regular client interaction and the opportunity to develop deep relationships as a trusted adviser who understands their business inside out. Our DF team comprises over 40 supportive and forward-thinking professionals across 4 BHP offices. The team are as committed to each other as they are to our clients and have a great culture. The Culture Friendly, supportive, caring, inclusive These are just some of the words that our current colleagues use to describe our culture. We do our best to make sure we bring our company values to life, and through our employee surveys and engagement groups we make sure everyone has the chance to have their say and play a part in shaping our culture. When you join us, you can expect: A welcoming environment where everyone feels valued. Regular team events, networking opportunities, and professional development sessions. Agile, hybrid working to help you find the best work-life balance. Wellness programs, mental well-being support, and initiatives that prioritise your well-being. The freedom to challenge ideas, drive change, and take ownership of your progression from day one. The Process Our recruitment process typically includes an initial informal chat about the role, followed by a more structured face-to-face interview. We'll keep you updated at every stage. You deserve to thrive. At BHP, we're offering a job, but we're also offering a career and a community where your expertise will be appreciated, your potential nurtured, and your success celebrated. General Enquiries (0) The registered office of BHP LLP (registered under number OC416373 in England and Wales) is Albert Works, Sidney Street, Sheffield, S1 4RG Legal Accessibility Statement Cookie Policy Privacy Policy Terms & Conditions Complaints Investment Advice BHP LLP is not authorised under the Financial Services and Markets Act 2000 but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Institute of Chartered Accountants in England and Wales. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The purpose of the Account Director role is to establish and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored IT solutions. Developing and implementing comprehensive account strategies that maximise client satisfaction and retention whilst achieving the company goals of driving revenue and profitability. Fostering long-term partnerships with both clients and partners is of the utmost importance and overall commercial accountability, viability and profitability of a deal is held by the role of Account Director at CDW. The Account Director supports business objectives through: Revenue growth Customer retention Strategic alignment Market insights What you will do Developing and implementing sales strategies, conducting sales campaigns, and leading negotiations for long-term contracts Strategic account management, develop and implement account plans and objectives to achieve sales targets and client objectives Ownership of gross profit target and forecast numbers, maintaining accurate sales forecasts and reporting on account performance as well as tracking and reporting on individual, account and team performance against KPIs Regular engagement and meetings with the customers to build relationship and understand needs Leading virtual teams comprising sales and sales support, solution and technical specialists and pre-sales co-workers Act as the key interface between the customer and all relevant divisions Lead strategic customer engagements (services, transformation, multi capability, complex deals) Accountable for overall customer experience Lead whitespace to scale revenue Holding overall accountability for Bid/No Bid decisions Building new business relationships using existing industry contacts Playing an integral role in new business pitches Leading strategic vendor relationships for allocated customer accounts Work in alignment with relevant vendors and partners Stay up-to-date with industry trends and the competitive landscape What we expect of you Success Measures: Achievement of revenue and profit targets Growth and retention of designated accounts New business development Blend of sales across technology and services Preferred skills, experience, and qualities needed Essential experience Experience working in or selling to high growth tech companies or digital native enterprises. Proven track record of exceeding sales targets in complex, consultative sales environments Experience of leading virtual teams across an organization Experience influencing and supporting customer decision making up to and including C-Level Experience of executing against defined strategy for account territories in line with organizational goals Experience of developing and executing against strategic account plans Strong understanding of enterprise level technology trends Comfortable with digital tools, CRM systems (e.g. Salesforce) and virtual collaboration platforms. Experience in the Public Sector, including tender processes (delete as appropriate) Desirable experience Understanding of current and emerging technology trends and the ability to articulate the impact this is having on organisations. Ability to articulate and discuss ESG principles and how technology can drive sustainable outcomes. Skills Strong opportunity qualification and forecasting skills Strong business and financial acumen. An ability to connect technology to business, technical, operational and financial goals Strong executive presence and ability to influence senior stakeholders Resiliency, flexibility and agility. An ability to execute while managing ambiguity Strong relationship management skills e.g. stakeholder management, building strong customer partnerships and conflict resolution Competencies Communication skills - Demonstrates the ability to combine communication, negotiation, and storytelling skills with experience in technology consulting to effectively convey complex solutions to clients, ensuring clarity, engagement, and successful outcomes Customer-centric mindset - Applies deep customer empathy, industry knowledge, and leadership experience to drive customer-centric initiatives, ensuring consistent delivery of value and alignment with client needs and desired outcomes Relationship management - Leverages strong relationship management capabilities, including stakeholder engagement, customer partnership building, and conflict resolution skills, to foster trust and drive collaborative, long-term success across complex environments Strategic and critical thinking - Using insight and analytical skills to align customer objectives with broader business goals. Able to anticipate opportunities and challenges, ensuring solutions benefit both the client and the organization Preferred Qualifications Bachelor's or Master's degree in business, Technology, or a related field Certifications in sales methodologies (e.g. MEDDPICC, Challenger) We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Dec 15, 2025
Full time
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The purpose of the Account Director role is to establish and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored IT solutions. Developing and implementing comprehensive account strategies that maximise client satisfaction and retention whilst achieving the company goals of driving revenue and profitability. Fostering long-term partnerships with both clients and partners is of the utmost importance and overall commercial accountability, viability and profitability of a deal is held by the role of Account Director at CDW. The Account Director supports business objectives through: Revenue growth Customer retention Strategic alignment Market insights What you will do Developing and implementing sales strategies, conducting sales campaigns, and leading negotiations for long-term contracts Strategic account management, develop and implement account plans and objectives to achieve sales targets and client objectives Ownership of gross profit target and forecast numbers, maintaining accurate sales forecasts and reporting on account performance as well as tracking and reporting on individual, account and team performance against KPIs Regular engagement and meetings with the customers to build relationship and understand needs Leading virtual teams comprising sales and sales support, solution and technical specialists and pre-sales co-workers Act as the key interface between the customer and all relevant divisions Lead strategic customer engagements (services, transformation, multi capability, complex deals) Accountable for overall customer experience Lead whitespace to scale revenue Holding overall accountability for Bid/No Bid decisions Building new business relationships using existing industry contacts Playing an integral role in new business pitches Leading strategic vendor relationships for allocated customer accounts Work in alignment with relevant vendors and partners Stay up-to-date with industry trends and the competitive landscape What we expect of you Success Measures: Achievement of revenue and profit targets Growth and retention of designated accounts New business development Blend of sales across technology and services Preferred skills, experience, and qualities needed Essential experience Experience working in or selling to high growth tech companies or digital native enterprises. Proven track record of exceeding sales targets in complex, consultative sales environments Experience of leading virtual teams across an organization Experience influencing and supporting customer decision making up to and including C-Level Experience of executing against defined strategy for account territories in line with organizational goals Experience of developing and executing against strategic account plans Strong understanding of enterprise level technology trends Comfortable with digital tools, CRM systems (e.g. Salesforce) and virtual collaboration platforms. Experience in the Public Sector, including tender processes (delete as appropriate) Desirable experience Understanding of current and emerging technology trends and the ability to articulate the impact this is having on organisations. Ability to articulate and discuss ESG principles and how technology can drive sustainable outcomes. Skills Strong opportunity qualification and forecasting skills Strong business and financial acumen. An ability to connect technology to business, technical, operational and financial goals Strong executive presence and ability to influence senior stakeholders Resiliency, flexibility and agility. An ability to execute while managing ambiguity Strong relationship management skills e.g. stakeholder management, building strong customer partnerships and conflict resolution Competencies Communication skills - Demonstrates the ability to combine communication, negotiation, and storytelling skills with experience in technology consulting to effectively convey complex solutions to clients, ensuring clarity, engagement, and successful outcomes Customer-centric mindset - Applies deep customer empathy, industry knowledge, and leadership experience to drive customer-centric initiatives, ensuring consistent delivery of value and alignment with client needs and desired outcomes Relationship management - Leverages strong relationship management capabilities, including stakeholder engagement, customer partnership building, and conflict resolution skills, to foster trust and drive collaborative, long-term success across complex environments Strategic and critical thinking - Using insight and analytical skills to align customer objectives with broader business goals. Able to anticipate opportunities and challenges, ensuring solutions benefit both the client and the organization Preferred Qualifications Bachelor's or Master's degree in business, Technology, or a related field Certifications in sales methodologies (e.g. MEDDPICC, Challenger) We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Are you passionate about working with organisations to redefine their future Operating Model/Organisation design aligned to their strategic objectives? If so, Deloitte's Organisation & Workforce Transformation practice (part of the wider Human Capital offering) is currently recruiting for exceptional talent, who feel their industry and technical skills could help us grow, develop our capabilities and better serve society. We are particularly interested to hear from people with experience of future Operating Model/Organisation design in the context of Mergers & Acquisitions (M&A), cost reduction and transformation. You will have the opportunity to work across a range of client projects, building your skills and experience on the job, drawing on our market leading methods, global assets and tools supported by our world class professional development approach. Having a positive social impact is at the heart of what we do. We are looking for people who share these values, as well as a passion for positive change. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The technical nature of your Organisation and Work design experience is expected to include: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Scope and deliver components of end-to-end Organisation and Work design activity in a variety of programme contexts including M&A, cost reduction and transformation (co-)Leading a project workstreams and holding working sessions with clients to develop project deliverables e.g. organisation assessments, organisational structures, realisation costs, carve-out etc; Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Connect to your skills and professional experience Innovative mindset and keen interest in newest thinking around transformation, the future of work, and technology disrupters Ability to analyse and translate strategy into the implications for an organisation's operating model and capability requirements Understanding of trends in work - and implications for the design and development of sustainable, adaptable digital organisations Experience designing work, roles and organisations for the future of functions - from customer-facing 'front office' to enabling and responsive 'back office' Proven skills in the design of roles, teams and overall organisational structures Knowledge of effectively implementing end-to-end organisational transformation - connecting data driven design into new business reality Excellent analytical, conceptual and communication skills Experience facilitating engaging and impactful workshops Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking and service design Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." Sophia - Technology and Transformation Our hybrid working policy You'll be based in London or in one of our regional offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Dec 15, 2025
Full time
Are you passionate about working with organisations to redefine their future Operating Model/Organisation design aligned to their strategic objectives? If so, Deloitte's Organisation & Workforce Transformation practice (part of the wider Human Capital offering) is currently recruiting for exceptional talent, who feel their industry and technical skills could help us grow, develop our capabilities and better serve society. We are particularly interested to hear from people with experience of future Operating Model/Organisation design in the context of Mergers & Acquisitions (M&A), cost reduction and transformation. You will have the opportunity to work across a range of client projects, building your skills and experience on the job, drawing on our market leading methods, global assets and tools supported by our world class professional development approach. Having a positive social impact is at the heart of what we do. We are looking for people who share these values, as well as a passion for positive change. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The technical nature of your Organisation and Work design experience is expected to include: Help clients solve complex issues by performing analysis, providing recommendations and utilising a combination of experience, industry knowledge, tools and technology Scope and deliver components of end-to-end Organisation and Work design activity in a variety of programme contexts including M&A, cost reduction and transformation (co-)Leading a project workstreams and holding working sessions with clients to develop project deliverables e.g. organisation assessments, organisational structures, realisation costs, carve-out etc; Work with a range of stakeholders both internally within Deloitte and in client organisations Support business development by contributing to new business proposals Contribute to internal practice development by participating in proposition, methodology and point of view development activities and supporting knowledge capture and sharing Connect to your skills and professional experience Innovative mindset and keen interest in newest thinking around transformation, the future of work, and technology disrupters Ability to analyse and translate strategy into the implications for an organisation's operating model and capability requirements Understanding of trends in work - and implications for the design and development of sustainable, adaptable digital organisations Experience designing work, roles and organisations for the future of functions - from customer-facing 'front office' to enabling and responsive 'back office' Proven skills in the design of roles, teams and overall organisational structures Knowledge of effectively implementing end-to-end organisational transformation - connecting data driven design into new business reality Excellent analytical, conceptual and communication skills Experience facilitating engaging and impactful workshops Ability to explore options in a structured way, deploying techniques such as design thinking, systems thinking and service design Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever-changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." Sophia - Technology and Transformation Our hybrid working policy You'll be based in London or in one of our regional offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Summary The NCIs are embarking on a strategic initiative to plan and scope a new SharePoint solution. We are seeking an experienced SharePoint Project Manager to join on an initial 6-month Fixed Term Contract to lead the discovery, design, and early planning stages of this business-critical project. This role sits within the Technology Services department, reporting to the Head of IT Portfolio. We are a busy and close-knit team, working across the NCI's to deliver IT solutions and services, as well as project and programme delivery. What you'll be doing This role is central to designing a SharePoint framework that aligns with the needs of multiple departments-each with distinct workflows and operating models. Success will depend on tailoring the solution to these differences to drive adoption and deliver tangible business benefits. As a Project Manager we expect you to plan, develop, deliver and implement IT and Business Change projects to time cost and quality through the whole project lifecycle. This will include business case and requirements definition support, extensive project planning, financial/budget management, project controls, governance tasks, monitoring, resource management, scope, procurement, 3rd party and stakeholder engagement, people management, reporting, facilitating project teams and project Boards and compliance with change operating models. Key Responsibilities Lead the planning, scoping, and documentation phases of a new SharePoint solution across multiple business units. Conduct stakeholder engagement activities to gather business requirements, current pain points, and operational nuances. Design a SharePoint solution blueprint that accommodates bespoke needs of each department while remaining scalable and manageable. Develop a roadmap that includes phased implementation, adoption strategies, and business change considerations. Ensure alignment with best practices in information governance, data retention, and security compliance. Drive business buy-in by clearly communicating the value and day-to-day benefits of the new solution. Work closely with technical teams to define system architecture, integration needs, and data migration requirements. Collaborate with senior leadership, change managers, and internal comms teams to support culture change and adoption. Report regularly on project progress, risks, and dependencies using a variety of project toolsets. Embed change management principles to support successful rollout and long-term sustainability. Please refer to the Job Description for more information about the role and person specification. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. What we offer Your Salary A market rate salary, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
Dec 15, 2025
Full time
Summary The NCIs are embarking on a strategic initiative to plan and scope a new SharePoint solution. We are seeking an experienced SharePoint Project Manager to join on an initial 6-month Fixed Term Contract to lead the discovery, design, and early planning stages of this business-critical project. This role sits within the Technology Services department, reporting to the Head of IT Portfolio. We are a busy and close-knit team, working across the NCI's to deliver IT solutions and services, as well as project and programme delivery. What you'll be doing This role is central to designing a SharePoint framework that aligns with the needs of multiple departments-each with distinct workflows and operating models. Success will depend on tailoring the solution to these differences to drive adoption and deliver tangible business benefits. As a Project Manager we expect you to plan, develop, deliver and implement IT and Business Change projects to time cost and quality through the whole project lifecycle. This will include business case and requirements definition support, extensive project planning, financial/budget management, project controls, governance tasks, monitoring, resource management, scope, procurement, 3rd party and stakeholder engagement, people management, reporting, facilitating project teams and project Boards and compliance with change operating models. Key Responsibilities Lead the planning, scoping, and documentation phases of a new SharePoint solution across multiple business units. Conduct stakeholder engagement activities to gather business requirements, current pain points, and operational nuances. Design a SharePoint solution blueprint that accommodates bespoke needs of each department while remaining scalable and manageable. Develop a roadmap that includes phased implementation, adoption strategies, and business change considerations. Ensure alignment with best practices in information governance, data retention, and security compliance. Drive business buy-in by clearly communicating the value and day-to-day benefits of the new solution. Work closely with technical teams to define system architecture, integration needs, and data migration requirements. Collaborate with senior leadership, change managers, and internal comms teams to support culture change and adoption. Report regularly on project progress, risks, and dependencies using a variety of project toolsets. Embed change management principles to support successful rollout and long-term sustainability. Please refer to the Job Description for more information about the role and person specification. About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. What we offer Your Salary A market rate salary, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. ABOUT NATIONAL CHURCH INSTITUTIONS The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: Strive for Excellence Show Compassion Respect others Collaborate Act with Integrity We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role.
The Digital Lead is the operational backbone of the Digital team, responsible for ensuring the smooth, day-to-day running of all digital functions. This role is a key partner to the Head of Digital, freeing them to focus on strategy, vision, digital transformation and high-level stakeholder engagement. The Digital Lead will be the primary line manager for the digital managers (web, social media and digital campaigns & email), focusing on workload management, resource allocation, and supporting the development of a high-performing culture. While providing support and a delivery mindset for the broader Digital Transformation Programme (DDT), the Digital Lead s core focus is on maintaining a sustainable workload, effective planning, and managing the team's operational goals and wellbeing. Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! This is an 18-month fixed term contract. Key Responsibilities: Operational Management & Team Leadership Line Management and People Development: Serve as the primary line manager for the digital managers of web, digital campaigns & email and social media, overseeing day-to-day operations and team performance. Conduct regular check-ins, performance reviews, and support individual development plans, iterating and embedding the "Digital Wavemakers Manifesto" and team development approach. Demand & Workload Management: Actively manage the team's workload and capacity. Implement and maintain processes for demand management and effective planning to ensure the team can deliver its goals sustainably. Resource Planning: Ensure resources are allocated effectively across the team's goals, from daily operations to specific projects. Team Culture: Foster a positive, collaborative, and high-performing team culture. Monitor team health and morale using surveys and qualitative feedback, ensuring the team is well-supported and motivated. Goal & Objective Delivery Operational Goal Delivery: Drive the delivery of the Digital team s operational goals and objectives for the fiscal year. This includes ensuring all goals related to digital purpose, principles, and team objectives are met, as per the established department plan. DDT Programme Support: While not a core part of the role, the Digital Lead will provide operational support to the Head of Digital and the broader digital transformation programme. This includes ensuring the Digital team's resources and deliverables (e.g. website development, cyber security, Salesforce embedding) are planned effectively to support the DDT's success, without taking on direct project management responsibility for them. Planning & Reporting Operational Planning: Support the Head of Digital with the development of the team's operational plans, including learning and development initiatives, and the Digital Acceleration Training Programme. Performance Monitoring: Track and report on key departmental metrics, such as learning programme participation rates and team satisfaction, to the Head of Digital. Ensure all departmental objectives and goals are on track. What we are looking for: Extensive experience in an operational management role within a digital or technology team. Proven ability to Line Manage and mentor a team, with a focus on people development and wellbeing. Strong skills in workload and demand management, with a track record of building sustainable and effective operational processes. Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment. Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves. Strategic thinker with the ability to translate organisational goals into impactful digital Proactive, results-oriented, and passionate about using digital platforms to drive positive impact. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £65,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th January 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
Dec 15, 2025
Full time
The Digital Lead is the operational backbone of the Digital team, responsible for ensuring the smooth, day-to-day running of all digital functions. This role is a key partner to the Head of Digital, freeing them to focus on strategy, vision, digital transformation and high-level stakeholder engagement. The Digital Lead will be the primary line manager for the digital managers (web, social media and digital campaigns & email), focusing on workload management, resource allocation, and supporting the development of a high-performing culture. While providing support and a delivery mindset for the broader Digital Transformation Programme (DDT), the Digital Lead s core focus is on maintaining a sustainable workload, effective planning, and managing the team's operational goals and wellbeing. Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! This is an 18-month fixed term contract. Key Responsibilities: Operational Management & Team Leadership Line Management and People Development: Serve as the primary line manager for the digital managers of web, digital campaigns & email and social media, overseeing day-to-day operations and team performance. Conduct regular check-ins, performance reviews, and support individual development plans, iterating and embedding the "Digital Wavemakers Manifesto" and team development approach. Demand & Workload Management: Actively manage the team's workload and capacity. Implement and maintain processes for demand management and effective planning to ensure the team can deliver its goals sustainably. Resource Planning: Ensure resources are allocated effectively across the team's goals, from daily operations to specific projects. Team Culture: Foster a positive, collaborative, and high-performing team culture. Monitor team health and morale using surveys and qualitative feedback, ensuring the team is well-supported and motivated. Goal & Objective Delivery Operational Goal Delivery: Drive the delivery of the Digital team s operational goals and objectives for the fiscal year. This includes ensuring all goals related to digital purpose, principles, and team objectives are met, as per the established department plan. DDT Programme Support: While not a core part of the role, the Digital Lead will provide operational support to the Head of Digital and the broader digital transformation programme. This includes ensuring the Digital team's resources and deliverables (e.g. website development, cyber security, Salesforce embedding) are planned effectively to support the DDT's success, without taking on direct project management responsibility for them. Planning & Reporting Operational Planning: Support the Head of Digital with the development of the team's operational plans, including learning and development initiatives, and the Digital Acceleration Training Programme. Performance Monitoring: Track and report on key departmental metrics, such as learning programme participation rates and team satisfaction, to the Head of Digital. Ensure all departmental objectives and goals are on track. What we are looking for: Extensive experience in an operational management role within a digital or technology team. Proven ability to Line Manage and mentor a team, with a focus on people development and wellbeing. Strong skills in workload and demand management, with a track record of building sustainable and effective operational processes. Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment. Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves. Strategic thinker with the ability to translate organisational goals into impactful digital Proactive, results-oriented, and passionate about using digital platforms to drive positive impact. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £65,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th January 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK
High Value Executive Reference: HVE-2026 Hours: Full time, 35 hours per week Contract: This is a maternity cover role for c.12 months to start early March 2026 Salary: £28,500 £31,000 per annum Location: Flexible remote with regular presence at our office in Horsham, West Sussex, for team meetings. Are you passionate about wild animals with strong relationship management, communication and organisation skills? About Us Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong in the wild. We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value and for the critical roles they play within the natural world. About this Opportunity As our High Value Executive, you will work closely with the High Value Relationships team across philanthropy, corporate and event fundraising. Approximate split is 45% philanthropy, 45% corporate and 10% events. This role requires a candidate with strong relationship management, communication and organisation skills, who is able to work across a range of relationships and activities concurrently. You will also ideally have previous experience of managing projects, campaigns or other cross -team collaborative activities, and of using creative packages to produce engaging presentations and reports. Philanthropy: You will assist the High Value Relationships Manager and the Head of High Value Relationships with research to create a prospect pipeline. For existing high-value supporters, you will ensure excellent stewardship by maintaining records and reporting and assisting with thanking, impact reports and proposals. Corporate: You will contribute to building long-term, sustainable and mutually beneficial relationships with businesses. You will be responsible for assisting the High Value Relationship Manager in providing high-quality account management to Born Free s growing portfolio of corporate partners and supporting the High Value Relationships Manager and Head of High Value Relationships in developing new business to increase our income and impact. Events: You will attend Born Free events (4-5 per year) where you will be confident in networking with high-value supporters and, in the lead up to the events, help, when needed, with sourcing prizes for raffles and auctions. The successful candidate should ideally demonstrate the following attributes: A minimum of one year in a relationship management and/or fundraising-related role Strong interpersonal and account management skills Strong timekeeping skills and highly organised, with the ability to plan, prioritise and meet concurrent deadlines Professional with strong presentation and communication skills, including use of design programs to create visually impressive pitches, proposals and reports A can do , flexible approach, comfortable working in a busy, fast-paced team Strong attention to detail, able to notice errors in written information Proficient with Microsoft computer packages and other digital technology, including CRM systems and online meeting platforms, and use of the internet for research purposes A team-minded approach - taking others on the journey with you and sharing knowledge/expertise for the benefit of the wider fundraising team and organisation Celebrates success Solutions-focused. Resilient in the face of setbacks and challenges Strong empathy and engagement with the work of Born Free, and the desire to drive it forward, bringing energy and determination to its mission. After induction, be able to effectively communicate, orally and in writing, the charity s animal welfare and wildlife conservation priorities, and enhance the brand s popularity and understanding at every opportunity. This is a fantastic opportunity to make your mark in a nimble, fundraising team and a much-loved charity. Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension. Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working. The closing date for applications is midnight on Wednesday, 7th January 2026 . Virtual interviews will be held on Monday, 19th January 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. You must have the right to work in the UK. Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Dec 15, 2025
Full time
High Value Executive Reference: HVE-2026 Hours: Full time, 35 hours per week Contract: This is a maternity cover role for c.12 months to start early March 2026 Salary: £28,500 £31,000 per annum Location: Flexible remote with regular presence at our office in Horsham, West Sussex, for team meetings. Are you passionate about wild animals with strong relationship management, communication and organisation skills? About Us Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong in the wild. We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value and for the critical roles they play within the natural world. About this Opportunity As our High Value Executive, you will work closely with the High Value Relationships team across philanthropy, corporate and event fundraising. Approximate split is 45% philanthropy, 45% corporate and 10% events. This role requires a candidate with strong relationship management, communication and organisation skills, who is able to work across a range of relationships and activities concurrently. You will also ideally have previous experience of managing projects, campaigns or other cross -team collaborative activities, and of using creative packages to produce engaging presentations and reports. Philanthropy: You will assist the High Value Relationships Manager and the Head of High Value Relationships with research to create a prospect pipeline. For existing high-value supporters, you will ensure excellent stewardship by maintaining records and reporting and assisting with thanking, impact reports and proposals. Corporate: You will contribute to building long-term, sustainable and mutually beneficial relationships with businesses. You will be responsible for assisting the High Value Relationship Manager in providing high-quality account management to Born Free s growing portfolio of corporate partners and supporting the High Value Relationships Manager and Head of High Value Relationships in developing new business to increase our income and impact. Events: You will attend Born Free events (4-5 per year) where you will be confident in networking with high-value supporters and, in the lead up to the events, help, when needed, with sourcing prizes for raffles and auctions. The successful candidate should ideally demonstrate the following attributes: A minimum of one year in a relationship management and/or fundraising-related role Strong interpersonal and account management skills Strong timekeeping skills and highly organised, with the ability to plan, prioritise and meet concurrent deadlines Professional with strong presentation and communication skills, including use of design programs to create visually impressive pitches, proposals and reports A can do , flexible approach, comfortable working in a busy, fast-paced team Strong attention to detail, able to notice errors in written information Proficient with Microsoft computer packages and other digital technology, including CRM systems and online meeting platforms, and use of the internet for research purposes A team-minded approach - taking others on the journey with you and sharing knowledge/expertise for the benefit of the wider fundraising team and organisation Celebrates success Solutions-focused. Resilient in the face of setbacks and challenges Strong empathy and engagement with the work of Born Free, and the desire to drive it forward, bringing energy and determination to its mission. After induction, be able to effectively communicate, orally and in writing, the charity s animal welfare and wildlife conservation priorities, and enhance the brand s popularity and understanding at every opportunity. This is a fantastic opportunity to make your mark in a nimble, fundraising team and a much-loved charity. Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension. Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working. The closing date for applications is midnight on Wednesday, 7th January 2026 . Virtual interviews will be held on Monday, 19th January 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. You must have the right to work in the UK. Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Dec 15, 2025
Full time
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Assistant Vice President, Deferred Compensation Specialist page is loaded Assistant Vice President, Deferred Compensation Specialistlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 29, 2025 (15 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.To provide support to the Director, Head of Global Regulatory Reward & Governance on the deferred reward management. The role involves analysing and presenting compensation data to ensure the local reward framework is competitive, equitable and aligned with business goals, as well as compliant with regulations. NO OF DIRECT REPORTS 0 KEY RESPONSIBILITIES Lead the end-to-end implementation of a new deferred compensation management system for the EMEA region, acting as the primary subject-matter expert throughout the project lifecycle. Work closely with HR Technology, vendors, Risk, Compliance, Finance, Payroll, PRB teams and other relevant stakeholders to define system requirements, test functionality, validate data, and ensure operational readiness Develop and execute system testing plans (UAT, regression, parallel runs) and coordinate issue resolution Ensure successful migration of historical and current deferred compensation data, embedding data quality checks, validation frameworks and controls. Support alignment and integration with global system and management strategy Map current-state processes end-to-end and identify opportunities to streamline, automate, and enhance operational efficiency. Design and document future-state processes that reduce manual touchpoints, mitigate operational risks, and support scalability for global adoption. Create standard operation procedures (SOPs), workflows, and control maps to support consistent execution across the EMEA region and globally where possible. Support transition of day-to-day deferred compensation management to MUFG Global Services (MGS) Establish key process metrics to monitor effectiveness and support continuous improvement. Strengthen internal control frameworks to ensure deferred compensation processes meet audit, regulatory, and internal policy requirements. Partner with Legal, Compliance, and any other relevant stakeholders, to ensure all EMEA regulatory obligations (e.g., remuneration rules, deferral structures, malus/clawback requirements, etc) are fully operationalised. Prepare documentation and evidence for audits, internal reviews, and risk assessments, leading remediation activities where required. Serve as key liaison across HR, Technology, Risk, Finance, and any other relevant stakeholders, ensuring clear communication and alignment on timelines, deliverables, and dependencies. Provide training, guidance, and support to HR Operations, PRB partners, employees, and other stakeholders, on new system functionality and enhanced processes. Support the Head of Global Regulatory Reward & Governance with development and implementation of global deferred compensation strategies and contribute to global projects aiming to harmonise deferred compensation processes, governance frameworks, and technologies across all regions. Identify opportunities for EMEA processes to serve as a blueprint for future global implementation. Support transition activities required to achieve fully consistent global operating model. Provide support in the delivery of the annual compensation review, including liaising with the broader Performance, Reward & Benefits (PRB) team, business heads and the HR Business Partners to deliver a successful year end process. Support the preparation of regulatory disclosures, including the Remuneration Policy Statement (RPS) and Pillar 3 on remuneration items. WORK EXPERIENCE Essential: Knowledge of Reward & Deferred Compensation within financial services Experience of working with and delivering for multiple stakeholders Experience of analysing data and presenting trends and themes to inform HR and business decisions. Experience of working in a multi-national organisation Experience of Reward & Deferred Compensation Operations, including process engineeringPreferred: Operational knowledge of HR management systems preferably Workday SKILLS AND EXPERIENCE Functional / Technical Competencies: Strong analytical skills and good attention to detail Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience. Strong skills in Microsoft Office (Excel, Word, Powerpoint) - essential Strong organisational skills with experience in managing multiple deliverables, deadlines and stakeholders Demonstrates an ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines Ability to take the initiative and be proactive Team player and enjoy collaborating within the team Education / Qualifications: Professional Human Resources/business certification or equivalent industry experience desired PERSONAL REQUIREMENTS Strong interest in Performance and Reward with a passion for making a difference Excellent written & oral communication skills, with a keen eye for detail Excellent interpersonal skills, with the ability to build & manage relationships, as well as influence A collaborative approach to working with a range of stakeholders across teams, divisions & locations Results driven, with a strong sense of accountability A proactive, self-motivated, organized approach, able to navigate and simplify complexityThis advert will close 29th December 2025We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Dec 15, 2025
Full time
Assistant Vice President, Deferred Compensation Specialist page is loaded Assistant Vice President, Deferred Compensation Specialistlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 29, 2025 (15 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.To provide support to the Director, Head of Global Regulatory Reward & Governance on the deferred reward management. The role involves analysing and presenting compensation data to ensure the local reward framework is competitive, equitable and aligned with business goals, as well as compliant with regulations. NO OF DIRECT REPORTS 0 KEY RESPONSIBILITIES Lead the end-to-end implementation of a new deferred compensation management system for the EMEA region, acting as the primary subject-matter expert throughout the project lifecycle. Work closely with HR Technology, vendors, Risk, Compliance, Finance, Payroll, PRB teams and other relevant stakeholders to define system requirements, test functionality, validate data, and ensure operational readiness Develop and execute system testing plans (UAT, regression, parallel runs) and coordinate issue resolution Ensure successful migration of historical and current deferred compensation data, embedding data quality checks, validation frameworks and controls. Support alignment and integration with global system and management strategy Map current-state processes end-to-end and identify opportunities to streamline, automate, and enhance operational efficiency. Design and document future-state processes that reduce manual touchpoints, mitigate operational risks, and support scalability for global adoption. Create standard operation procedures (SOPs), workflows, and control maps to support consistent execution across the EMEA region and globally where possible. Support transition of day-to-day deferred compensation management to MUFG Global Services (MGS) Establish key process metrics to monitor effectiveness and support continuous improvement. Strengthen internal control frameworks to ensure deferred compensation processes meet audit, regulatory, and internal policy requirements. Partner with Legal, Compliance, and any other relevant stakeholders, to ensure all EMEA regulatory obligations (e.g., remuneration rules, deferral structures, malus/clawback requirements, etc) are fully operationalised. Prepare documentation and evidence for audits, internal reviews, and risk assessments, leading remediation activities where required. Serve as key liaison across HR, Technology, Risk, Finance, and any other relevant stakeholders, ensuring clear communication and alignment on timelines, deliverables, and dependencies. Provide training, guidance, and support to HR Operations, PRB partners, employees, and other stakeholders, on new system functionality and enhanced processes. Support the Head of Global Regulatory Reward & Governance with development and implementation of global deferred compensation strategies and contribute to global projects aiming to harmonise deferred compensation processes, governance frameworks, and technologies across all regions. Identify opportunities for EMEA processes to serve as a blueprint for future global implementation. Support transition activities required to achieve fully consistent global operating model. Provide support in the delivery of the annual compensation review, including liaising with the broader Performance, Reward & Benefits (PRB) team, business heads and the HR Business Partners to deliver a successful year end process. Support the preparation of regulatory disclosures, including the Remuneration Policy Statement (RPS) and Pillar 3 on remuneration items. WORK EXPERIENCE Essential: Knowledge of Reward & Deferred Compensation within financial services Experience of working with and delivering for multiple stakeholders Experience of analysing data and presenting trends and themes to inform HR and business decisions. Experience of working in a multi-national organisation Experience of Reward & Deferred Compensation Operations, including process engineeringPreferred: Operational knowledge of HR management systems preferably Workday SKILLS AND EXPERIENCE Functional / Technical Competencies: Strong analytical skills and good attention to detail Excellent written, verbal and interpersonal communication skills, able to adapt style and tone to suit the audience. Strong skills in Microsoft Office (Excel, Word, Powerpoint) - essential Strong organisational skills with experience in managing multiple deliverables, deadlines and stakeholders Demonstrates an ability to prioritise a challenging workload and act with urgency, delivering to multiple, sometimes tight, deadlines Ability to take the initiative and be proactive Team player and enjoy collaborating within the team Education / Qualifications: Professional Human Resources/business certification or equivalent industry experience desired PERSONAL REQUIREMENTS Strong interest in Performance and Reward with a passion for making a difference Excellent written & oral communication skills, with a keen eye for detail Excellent interpersonal skills, with the ability to build & manage relationships, as well as influence A collaborative approach to working with a range of stakeholders across teams, divisions & locations Results driven, with a strong sense of accountability A proactive, self-motivated, organized approach, able to navigate and simplify complexityThis advert will close 29th December 2025We are open to considering flexible working requests in line with organisational requirements.MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Join us on our quest to revolutionise the legal industry with the help of AI You will work side by side with brilliant AI Scientists, immersing yourself in cutting edge AI research in the legal domain With your legal expertise, you will be the guardian of quality, ensuring our AI's output is as precise and powerful as the finest legal contracts Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the law should be accessible to everyone. Working with the latest LLM technologies, we need your skills to push the boundaries of what is possible in law. Your manager and team The law should be accessible to everyone, and this is where your skills will shine as you craft and manage processes for the human evaluation of AI generated legal content. You'll work hand in hand with our Applied AI Research team, bringing your legal expertise to the creation of AI driven contract drafting and negotiation tools. Guided by the wisdom of Alex, our Lead Machine Learning Research Scientist, and supported by Nitish, our CTO and Co founder, you'll be part of a user focused, collaborative team on a quest for constant learning. This is what you'll be doing As a Legal Engineer at Genie AI you'll be working in a fast paced and autonomous startup environment. Some of your key day to day duties include: Partaking in ideation sessions to unearth legal challenges, where you will research, analyse, and share your legal wisdom with the researchers Lend your expertise to test, offer feedback, and refine AI solutions as they evolve, ensuring each iteration grows ever more powerful Help evaluate our legal output: Infuse our evaluation methodology with legal insights, then recruit and manage legal annotators to gather feedback Produce valuable insights and reports from the evaluation research, illuminating the way forward with newfound knowledge Manage interdisciplinary projects that bridge law and technology This is how we'll set you up for success and the outcomes we expect from you Over your first 90 days you can expect us to help point you in the right direction to set you up for success. During the interview process we can talk you through a high level overview of your 90 day plan. By the end of your first two months we expect you to: Understand what the evaluation process involves and start thinking about how to shape it Take part in Machine Learning discussions about feature design Familiarise yourself with the tools we have and immerse yourself in Machine Learning learnings Start designing and running evaluations Participate in a new Machine Learning project from inception We'll continually develop and measure success on the below criteria: Quality of domain advice and feedback that helps us design new AI features Ability to set up efficient processes for human evaluation of legal content and providing reliable legal quality metrics Producing actionable reports to either help us improve the models or provide us with confidence to launch into production We are a start up in an exceptionally dynamic stage of our growth. We are a customer and employee led organisation. What this means is that we adapt to our customers' needs, and the problems we're solving today could be very different in six months, or even by the end of this recruitment process. We also listen to our team as we empower you to have full autonomy of your role - you're the expert. You should expect to work with us on how your role develops, grows and changes throughout your time at Genie. It can be tough here because We don't structure your work for you. We give the what and the whole team comes up with the how We don't try to get things perfect the first time. We get things to good enough, and then we continuously iterate We are inventing a new product, so you'll be involved in the product refinement sessions But we think you'll love The autonomy and trust we give you to deliver your best work Learning from some of the brightest minds in the field of AI The exhilaration of a fast pace start up The skills you need to succeed in this role A deep practical understanding of contract law and legal document analysis Good drafting skills and experience in contract negotiation Mastery in project management and the ability to weave together cross functional collaboration will be key to your success You possess an LLB or equivalent legal qualification, with a strong background in contract law You have previously completed Solicitors Qualifying Examination (SQE) (Don't worry about ticking every single box on the list to be considered for this role.) Unleash your magic: our interview process Step 1: Meet our Head of Talent Acquisition, Char, to assess your motivations and baseline skills Step 2: Complete our take home task Step 3: Technical interview with Rafie our Co-Founder & CEO, and Alex, our Lead ML Research Scientist Step 4: Culture interview with Nitish, our Co-Founder & CTO, and Cat, our Product Marketing Lead Step 5: For Lead level roles and above, we collect blind references to set you up for success. These insights help us ensure a smooth transition into our team and foster meaningful collaboration between you and your manager from day one. We can't wait to meet you! Bring your authentic self, and get ready to explore our culture, team events, and big mission. We're excited to discover what makes you and us unique. Here's just some of the benefits you can look forward to when you enter the Genie's lamp: Generous Stock Options: We want all our genies to share in our success Private healthcare: To help keep you fit as a fiddle Fully Remote Working: Work from anywhere your heart desires Unlimited book budget: Dive into an unlimited budget for business, law, or technology books Home Office Setup: Equip your home office with the best - a top of the range laptop, monitor, wireless keyboard, mouse, and a comfortable office chair. Your workspace will be as splendid as a royal palace Learning and Development Budget: Each Genie gets an individual £500 L&D budget annually, plus five days off for any job specific learning adventures Unlimited Holiday: Take as much time off as you need to recharge your batteries Parental Leave: Both genie parents get enhanced leave to welcome their little genies into the world Free access to Genie: For you to create, negotiate and collaborate on legal documents in real time on one platform! Genie AI is a machine learning startup with a mission to enable everyone to draft quality legal documents. We're shaking up the legal world and flipping the business model on its head! Think of what GitHub did with open source code, Instagram and TikTok with entertainment, Airbnb with hospitality, and Uber with travel - Genie AI is doing that with legal contracts. We're conjuring up a community based AI law platform that'll change the game. Join us, and let's make some legal magic together! 100,000 companies use Genie AI today - we've been growing exponentially! We're funded by the world's top investors, with significant runway - and we're growing the team We've collaborated with Oxford University and Imperial College London to co author research papers on explainable AI According to Forbes, we're also rated one of the top 29 AI startups in the UK We're a Sunday Times Best Places to Work Award Winner 2024 We're backed by top legal pedigree, from Lord Neuberger to representing the UK on multiple Ministry of Justice trade missions Our customers save on average £15,000 on legal fees per year with Genie This isn't just a SaaS product - we're redefining the business model of law Ready to grant wishes and disrupt a £750bn industry? Click apply and join us in creating a world of digital wonders! At Genie, we're committed to creating a diverse environment. Whilst we're on the cutting edge of innovation, it's all about the people. We embrace differences and hire based on merit, giving equal consideration to all applications, regardless of gender, background and race.
Dec 15, 2025
Full time
Join us on our quest to revolutionise the legal industry with the help of AI You will work side by side with brilliant AI Scientists, immersing yourself in cutting edge AI research in the legal domain With your legal expertise, you will be the guardian of quality, ensuring our AI's output is as precise and powerful as the finest legal contracts Your purpose in our mission We've raised $17.8 million in Series A funding led by Google Ventures and joined by Khosla Ventures. They believe in our vision that the law should be accessible to everyone. Working with the latest LLM technologies, we need your skills to push the boundaries of what is possible in law. Your manager and team The law should be accessible to everyone, and this is where your skills will shine as you craft and manage processes for the human evaluation of AI generated legal content. You'll work hand in hand with our Applied AI Research team, bringing your legal expertise to the creation of AI driven contract drafting and negotiation tools. Guided by the wisdom of Alex, our Lead Machine Learning Research Scientist, and supported by Nitish, our CTO and Co founder, you'll be part of a user focused, collaborative team on a quest for constant learning. This is what you'll be doing As a Legal Engineer at Genie AI you'll be working in a fast paced and autonomous startup environment. Some of your key day to day duties include: Partaking in ideation sessions to unearth legal challenges, where you will research, analyse, and share your legal wisdom with the researchers Lend your expertise to test, offer feedback, and refine AI solutions as they evolve, ensuring each iteration grows ever more powerful Help evaluate our legal output: Infuse our evaluation methodology with legal insights, then recruit and manage legal annotators to gather feedback Produce valuable insights and reports from the evaluation research, illuminating the way forward with newfound knowledge Manage interdisciplinary projects that bridge law and technology This is how we'll set you up for success and the outcomes we expect from you Over your first 90 days you can expect us to help point you in the right direction to set you up for success. During the interview process we can talk you through a high level overview of your 90 day plan. By the end of your first two months we expect you to: Understand what the evaluation process involves and start thinking about how to shape it Take part in Machine Learning discussions about feature design Familiarise yourself with the tools we have and immerse yourself in Machine Learning learnings Start designing and running evaluations Participate in a new Machine Learning project from inception We'll continually develop and measure success on the below criteria: Quality of domain advice and feedback that helps us design new AI features Ability to set up efficient processes for human evaluation of legal content and providing reliable legal quality metrics Producing actionable reports to either help us improve the models or provide us with confidence to launch into production We are a start up in an exceptionally dynamic stage of our growth. We are a customer and employee led organisation. What this means is that we adapt to our customers' needs, and the problems we're solving today could be very different in six months, or even by the end of this recruitment process. We also listen to our team as we empower you to have full autonomy of your role - you're the expert. You should expect to work with us on how your role develops, grows and changes throughout your time at Genie. It can be tough here because We don't structure your work for you. We give the what and the whole team comes up with the how We don't try to get things perfect the first time. We get things to good enough, and then we continuously iterate We are inventing a new product, so you'll be involved in the product refinement sessions But we think you'll love The autonomy and trust we give you to deliver your best work Learning from some of the brightest minds in the field of AI The exhilaration of a fast pace start up The skills you need to succeed in this role A deep practical understanding of contract law and legal document analysis Good drafting skills and experience in contract negotiation Mastery in project management and the ability to weave together cross functional collaboration will be key to your success You possess an LLB or equivalent legal qualification, with a strong background in contract law You have previously completed Solicitors Qualifying Examination (SQE) (Don't worry about ticking every single box on the list to be considered for this role.) Unleash your magic: our interview process Step 1: Meet our Head of Talent Acquisition, Char, to assess your motivations and baseline skills Step 2: Complete our take home task Step 3: Technical interview with Rafie our Co-Founder & CEO, and Alex, our Lead ML Research Scientist Step 4: Culture interview with Nitish, our Co-Founder & CTO, and Cat, our Product Marketing Lead Step 5: For Lead level roles and above, we collect blind references to set you up for success. These insights help us ensure a smooth transition into our team and foster meaningful collaboration between you and your manager from day one. We can't wait to meet you! Bring your authentic self, and get ready to explore our culture, team events, and big mission. We're excited to discover what makes you and us unique. Here's just some of the benefits you can look forward to when you enter the Genie's lamp: Generous Stock Options: We want all our genies to share in our success Private healthcare: To help keep you fit as a fiddle Fully Remote Working: Work from anywhere your heart desires Unlimited book budget: Dive into an unlimited budget for business, law, or technology books Home Office Setup: Equip your home office with the best - a top of the range laptop, monitor, wireless keyboard, mouse, and a comfortable office chair. Your workspace will be as splendid as a royal palace Learning and Development Budget: Each Genie gets an individual £500 L&D budget annually, plus five days off for any job specific learning adventures Unlimited Holiday: Take as much time off as you need to recharge your batteries Parental Leave: Both genie parents get enhanced leave to welcome their little genies into the world Free access to Genie: For you to create, negotiate and collaborate on legal documents in real time on one platform! Genie AI is a machine learning startup with a mission to enable everyone to draft quality legal documents. We're shaking up the legal world and flipping the business model on its head! Think of what GitHub did with open source code, Instagram and TikTok with entertainment, Airbnb with hospitality, and Uber with travel - Genie AI is doing that with legal contracts. We're conjuring up a community based AI law platform that'll change the game. Join us, and let's make some legal magic together! 100,000 companies use Genie AI today - we've been growing exponentially! We're funded by the world's top investors, with significant runway - and we're growing the team We've collaborated with Oxford University and Imperial College London to co author research papers on explainable AI According to Forbes, we're also rated one of the top 29 AI startups in the UK We're a Sunday Times Best Places to Work Award Winner 2024 We're backed by top legal pedigree, from Lord Neuberger to representing the UK on multiple Ministry of Justice trade missions Our customers save on average £15,000 on legal fees per year with Genie This isn't just a SaaS product - we're redefining the business model of law Ready to grant wishes and disrupt a £750bn industry? Click apply and join us in creating a world of digital wonders! At Genie, we're committed to creating a diverse environment. Whilst we're on the cutting edge of innovation, it's all about the people. We embrace differences and hire based on merit, giving equal consideration to all applications, regardless of gender, background and race.
# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified
Dec 15, 2025
Full time
# Our Privacy Statement & Cookie Policy Senior Implementation Consultant, Professional Services This position is based in London with hybrid working available. Thomson Reuters are seeking a Senior Implementation Consultant to play a pivotal role in driving the successful adoption and customer engagement for our CoCounsel Legal and CoCounsel for Tax and Trade AI solutions.As a Senior Implementation Consultant , you'll be at the forefront of transforming how legal, tax, and trade professionals leverage AI to drive efficiency and innovation. Working closely with some of our largest clients, you will have the opportunity to shape customer success, influence product evolution, and establish yourself as a trusted advisor in a rapidly evolving technology landscape.You'll lead strategic adoption initiatives, partnering with customers to maximize the value of our advanced AI tools, and ensuring seamless integration into their legal, tax, and trade operations. Acting consultatively, you'll seek to understand our clients' unique goals and will build tailored implementation strategies that suit their specific goals. This is a varied and rewarding position, where you'll help some of the largest global brands navigate a range of challenges in the legal, tax and trade spaces, with our leading professional-grade AI solutions. About the Role As Senior Implementation Consultant at Thomson Reuters , you will: Serve as the primary point of contact for customers throughout the adoption life-cycle of CoCounsel Legal and CoCounsel for Tax and Trade AI products. Develop and execute tailored adoption strategies that align with customer objectives, business processes, and industry best practices. Lead on-boarding and adoption sessions, workshops, and training programs to empower customers and their teams to effectively utilize AI-driven legal and tax workflow solutions. Collaborate with customer stakeholders-including legal, tax, trade, and IT teams-to identify opportunities for process optimization and enhanced productivity using CoCounsel tools. Monitor customer engagement and usage metrics, proactively addressing barriers to adoption and driving continuous improvement. Provide expert guidance on change management, solution configuration, and integration with existing platforms. Gather customer feedback and partner with Product and Engineering teams to inform roadmap decisions and advocate for feature enhancements. Deliver executive-level presentations, adoption reports, and recommendations to demonstrate value and ROI to customers. Stay abreast of developments in legal, tax, and trade technology and share thought leadership with customers and internal teams. About You You're a fit for the role of Senior Implementation Consultant at Thomson Reuters if you have: Proven track record of leading customer adoption initiatives for SaaS, AI, or enterprise software solutions, with an understanding of change management processes, training program development, and user enablement initiatives. Demonstrable experience of change management or driving change in a professional services, consulting, or technology solution delivery environment. An interest in legal and tax workflows, industry regulations, and business process improvement and how technology can solve specific client problems. Exceptional communication, presentation, and stakeholder management skills, with the ability to work both independently and collaboratively in a fast-paced, customer-centric environment. Strong analytical skills and the ability to demystify complex issues and translate insights into actionable strategies with senior decision makers and collaborate with cross-functional teams to drive results. Customer Service - experience working with customers on a range of different projects, delivering excellent customer service Communications/Status Reporting - ability to effectively communicate findings and solutions to customer and prepare status updates for projects and regularly communicate and share knowledge with the customer and the team Monitoring costs of own work in alignment with project plans. You'll be comfortable taking accountability for the quality of your work and delivery within agreed procedures and time-frames, as well as the approaches used to address client initiatives. Please Note: Complete applications must be submitted by Monday 5th January 2026. Early applications are encouraged. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified
Agricultural and Farming Jobs
Cheltenham, Gloucestershire
Solicitor - Agriculture Vacancy ID: 54105 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you looking for a role where you can work closely with long-standing farming clients and make a real impact in the rural sector? Would you be interested in joining a niche firm where agricultural work is a core focus-not an add-on? How appealing would it be to have a varied existing caseload across farms, estates, rural businesses, and property matters? Company Recognised expert with over 20 years of experience, this niche solicitors company delivers first-class, tailored advice. They specialise in agricultural and commercial supporting their long standing clients with high-quality solutions. Role We're looking for a Solicitor who's as comfortable navigating farm leases as they are untangling the fine print on rural estates. You'll manage a varied client caseload, deliver top-notch legal advice, and keep files, billing, and compliance ticking like a well-oiled tractor. You'll also mentor paralegals and trainees, nurture a collaborative team culture, and help grow our Agriculture Department while getting stuck into business development. If you love rolling up your sleeves for the rural sector and making complex law practical for landowners, farmers, and estate clients, this role is made for you. Location: Cheltenham Salary: £45,000 - £70,000 dep on exp About the Role Key Responsibilities 1. Client Management and Development You will manage all long standing client matters allocated, ensuring that work is conducted efficiently, professionally, and in accordance with the client's requirements. Maintaining regular, timely, and appropriate communication with clients, participate actively in client development initiatives and promoting the company. The role requires producing work to the highest professional standards to support client retention, referrals, and repeat business. You will work closely with paralegals and other team members to ensure your client's matters are handled efficiently, while consistently delivering the highest standards of service and care. 2. Legal Advice Maintain comprehensive knowledge of relevant legal developments, legislation, and best practice, ensuring compliance with CPD requirements. You will apply legal expertise effectively to resolve client issues and provide accurate, timely advice. Strict adherence to all Law Society and SRA regulatory requirements, including the Solicitor's Accounts Rules and Code of Conduct, as well as compliance with professional accreditation standards such as CQS and Lexcel. 3. Billing and Time Recording Ensuring accurate time recording in accordance with procedures and policies and will manage billing processes effectively to meet financial performance targets and expectations. 4. File Management Manage all files in line with the procedures, quality standards, and regulatory requirements, ensuring confidentiality and secure handling of all documentation. Progress cases efficiently to meet deadlines and client expectations, conducting file reviews in accordance with policies and compliance standards. 5. Management and Supervision Supervise and support paralegals and other team members to ensure the delivery of high-quality client service. Where required, you will supervise trainees in accordance with SRA and Law Society regulations. The role involves fostering positive working relationships within the company to support a collaborative and productive environment to uphold high standards of client service and strategic objectives. Assist in the management, development, and ongoing success of the Agriculture Department. About You Personable, client-focused qualified or newly qualified Solicitor with a passion for the agricultural and rural sectors. You'll thrive on building strong relationships with farmers, landowners, and rural businesses, providing practical, clear legal advice on property, farming, and estate matters. Highly organised, professional, and a natural problem-solver, you'll work collaboratively with the team to deliver exceptional client service while developing your expertise in a specialist, niche practice. How to apply: Please click on the APPLY NOW button. Please send your CV to: Donna Morgan - Principal Recruitment Manager As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education. JBRP1_UKTJ
Dec 15, 2025
Full time
Solicitor - Agriculture Vacancy ID: 54105 DM This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Are you looking for a role where you can work closely with long-standing farming clients and make a real impact in the rural sector? Would you be interested in joining a niche firm where agricultural work is a core focus-not an add-on? How appealing would it be to have a varied existing caseload across farms, estates, rural businesses, and property matters? Company Recognised expert with over 20 years of experience, this niche solicitors company delivers first-class, tailored advice. They specialise in agricultural and commercial supporting their long standing clients with high-quality solutions. Role We're looking for a Solicitor who's as comfortable navigating farm leases as they are untangling the fine print on rural estates. You'll manage a varied client caseload, deliver top-notch legal advice, and keep files, billing, and compliance ticking like a well-oiled tractor. You'll also mentor paralegals and trainees, nurture a collaborative team culture, and help grow our Agriculture Department while getting stuck into business development. If you love rolling up your sleeves for the rural sector and making complex law practical for landowners, farmers, and estate clients, this role is made for you. Location: Cheltenham Salary: £45,000 - £70,000 dep on exp About the Role Key Responsibilities 1. Client Management and Development You will manage all long standing client matters allocated, ensuring that work is conducted efficiently, professionally, and in accordance with the client's requirements. Maintaining regular, timely, and appropriate communication with clients, participate actively in client development initiatives and promoting the company. The role requires producing work to the highest professional standards to support client retention, referrals, and repeat business. You will work closely with paralegals and other team members to ensure your client's matters are handled efficiently, while consistently delivering the highest standards of service and care. 2. Legal Advice Maintain comprehensive knowledge of relevant legal developments, legislation, and best practice, ensuring compliance with CPD requirements. You will apply legal expertise effectively to resolve client issues and provide accurate, timely advice. Strict adherence to all Law Society and SRA regulatory requirements, including the Solicitor's Accounts Rules and Code of Conduct, as well as compliance with professional accreditation standards such as CQS and Lexcel. 3. Billing and Time Recording Ensuring accurate time recording in accordance with procedures and policies and will manage billing processes effectively to meet financial performance targets and expectations. 4. File Management Manage all files in line with the procedures, quality standards, and regulatory requirements, ensuring confidentiality and secure handling of all documentation. Progress cases efficiently to meet deadlines and client expectations, conducting file reviews in accordance with policies and compliance standards. 5. Management and Supervision Supervise and support paralegals and other team members to ensure the delivery of high-quality client service. Where required, you will supervise trainees in accordance with SRA and Law Society regulations. The role involves fostering positive working relationships within the company to support a collaborative and productive environment to uphold high standards of client service and strategic objectives. Assist in the management, development, and ongoing success of the Agriculture Department. About You Personable, client-focused qualified or newly qualified Solicitor with a passion for the agricultural and rural sectors. You'll thrive on building strong relationships with farmers, landowners, and rural businesses, providing practical, clear legal advice on property, farming, and estate matters. Highly organised, professional, and a natural problem-solver, you'll work collaboratively with the team to deliver exceptional client service while developing your expertise in a specialist, niche practice. How to apply: Please click on the APPLY NOW button. Please send your CV to: Donna Morgan - Principal Recruitment Manager As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education. JBRP1_UKTJ
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
Dec 15, 2025
Full time
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design. Marcus by Goldman Sachs The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity. YOUR IMPACT Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails?We're looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and teams. What you'll do Reporting to the Head of Delivery, you will help deliver the strategic action plans and key business tactics that supports the direction of our teams by developing vision, setting high standards, achieving service level agreements and communicating ideas Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives Formulate Customer contact strategy in partnership with the call centre leadership team Coordinate customer service operations and develop customer retention strategies Serves as a SME and coach for sound retail deposit practices Ensuring compliance against our regularity and firm responsibilities. Prioritizes work assignments from multiple channels as a resource allocator Ensures that continuity is maintained to guarantee quality resolution of customer enquiries across all Marcus products Employs principles and techniques as defined in the quality audit criteria, and develops and implements quality assurance standards, processes, and controls Collaborates across all locations to maintain continuity across the brand through all Marcus customer interactions; Call Centre, Operations, Complaints, Support, Workforce and Training Produces concise performance reports and analyses for senior management Works closely with Business Risk team to identify key controls and escalation procedures. Pro-actively identifies any new issues or risks and works to ensure suitable controls are in place Drives improvements in business processes and ensures optimal resource utilization and audit compliant administrative process and strategy Works closely with cross functional partners to ensure collaboration and process efficiencies are maintained Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with and support of the business strategy for the UK Consumer business. Responsible for setting high standards, with clear strategies to achieve service level agreements Management of an growing team (currently approx. 100 headcount), including two senior Direct Reports Partner with Engineering to oversee the implementation of technology solutions to support Customers and Operations efficiencies Manage contracts and relationships with customers, vendors, partners and other stakeholders for Operations vendors Produce concise performance reports and analyses for senior management Mentor and motivate teams to achieve productivity and engagement Ensure a diverse and inclusive environment which nurtures and develops talent REQUIREMENTS Proven experience in leading Call Centre and/or Operational teams, with a minimum of 5 years in a management/senior management role Ability to create a positive team working environment that supports the retention & development of great customer service agents. Demonstrable experience in coaching teams to achieve expected KPI's using recognised coaching models to achieve this. You will be a self-directed team player, ability to drive high performance and work independently or in a team-oriented and fast paced environment Proven ability to lead by example, with a positive attitude Excellent communication and interpersonal skills Good analytical and problem-solving skills Proven delivery of excellent customer experience and advocacy Strong customer focus and a good telephone manner Good leadership skills and the ability to motivate and develop staff A desire to help others work towards targets and develop their skills Ability to set, meet and exceed targets Ability to manage change ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer.
It's an exciting time to come and join the Sepura team. We are on the lookout for a Head of Operations to play a key role within the company. 10th December, 2025 As Sepura's Head of Operations, you will be responsible for driving the company's operational performance, ensuring the successful execution of revenue and profit targets while maintaining high levels of customer satisfaction. Reporting to the COO, you will define and lead the operations strategy, manage key budgets, and provide governance across all operational functions to support the delivery of the company's strategic objectives and KPIs. Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge. Day to Day The Head of Operations is responsible for leading and streamlining all operational functions to ensure the efficient delivery of products and services, alignment with strategic objectives, and achievement of financial targets. This role oversees the supply chain, logistics, customer service, repairs, and compliance, driving continuous improvement and operational excellence throughout the organisation. With a strong focus on customer satisfaction, cost management, and cross functional collaboration, the Head of Operations plays a vital role in translating strategy into execution, enabling sustainable growth and maintaining competitive advantage. Main Responsibilities include: Operational Leadership Lead a team of 50+ operations staff across multiple disciplines. Translate sales forecasts into revenue and profit through efficient execution. Ensure high levels of internal and external customer satisfaction. Prepare and manage departmental budgets. Ensure compliance with health, safety, and environmental regulations. Lead staff development, performance management, and succession planning. Contribute to long term strategic planning, including manufacturing and process improvement. Supply Chain & Procurement Responsibilities Develop and implement manufacturing and sourcing strategies that meet the business's needs. Lead effective negotiation and procurement activities across a global supply base. Manage performance of key contract manufacturers. Support New Product Introduction (NPI) with early supplier involvement. Identify and mitigate product lifecycle risks, including tooling and material obsolescence. Drive product cost reduction initiatives in collaboration with key stakeholders. Oversee demand planning and inventory management to ensure optimal stock levels and availability. Order Fulfilment Lead a customer focused team serving a global client base. Manage customer expectations and delivery timelines. Work with Purchasing to maintain inventory accuracy and control. Manage customisation capacity to support revenue targets. Manage third party warehousing and logistics suppliers. Ensure compliance with UK export controls. Service Operations Oversee first line customer support and license management. Manage technical services, demo centre, and customer training programmes. Provide technical account management and post sales support. Develop profitable service offerings for new and existing customers. Repairs Maximise profitability and service quality of UK and global repair centres. Provide repair turnaround times in line with customer SLAs. Manage external repair partnerships. Quality & Security Ensure ISO compliance and drive continuous improvement. Resolve customer issues through effective alert management. Maintain ISO27001 and ISO14001 accreditations. Drive a continuous improvement approach through the organization and supply base. Ensure compliance with UK Home Office and NCSC guidelines. General Management Prepare and manage departmental budgets effectively. Ensure compliance with health, safety, and environmental regulations. Lead staff development, performance management, and succession planning. Contribute to long term strategic planning, including manufacturing and process improvement. This job may involve some international and UK travelling so the successful applicant will have a full, clean driving licence, own car, and valid passport. Travel expenses will be paid. SC Security Clearance is also required. What you need to succeed Extensive experience in operations within electronics/telecommunications. Proven leadership in managing global supplier and customer relationships. Strong commercial acumen and financial literacy (P&L, budgeting). SC Security Clearance. Demonstrated success in managing global customer service teams. Degree or CIPS qualification desirable. Excellent communication and stakeholder management skills. Strategic thinker with a track record of driving cultural change. High attention to detail and numeracy. Strong prioritisation and problem solving capabilities. Motivational leader with a drive for excellence.
Dec 15, 2025
Full time
It's an exciting time to come and join the Sepura team. We are on the lookout for a Head of Operations to play a key role within the company. 10th December, 2025 As Sepura's Head of Operations, you will be responsible for driving the company's operational performance, ensuring the successful execution of revenue and profit targets while maintaining high levels of customer satisfaction. Reporting to the COO, you will define and lead the operations strategy, manage key budgets, and provide governance across all operational functions to support the delivery of the company's strategic objectives and KPIs. Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge. Day to Day The Head of Operations is responsible for leading and streamlining all operational functions to ensure the efficient delivery of products and services, alignment with strategic objectives, and achievement of financial targets. This role oversees the supply chain, logistics, customer service, repairs, and compliance, driving continuous improvement and operational excellence throughout the organisation. With a strong focus on customer satisfaction, cost management, and cross functional collaboration, the Head of Operations plays a vital role in translating strategy into execution, enabling sustainable growth and maintaining competitive advantage. Main Responsibilities include: Operational Leadership Lead a team of 50+ operations staff across multiple disciplines. Translate sales forecasts into revenue and profit through efficient execution. Ensure high levels of internal and external customer satisfaction. Prepare and manage departmental budgets. Ensure compliance with health, safety, and environmental regulations. Lead staff development, performance management, and succession planning. Contribute to long term strategic planning, including manufacturing and process improvement. Supply Chain & Procurement Responsibilities Develop and implement manufacturing and sourcing strategies that meet the business's needs. Lead effective negotiation and procurement activities across a global supply base. Manage performance of key contract manufacturers. Support New Product Introduction (NPI) with early supplier involvement. Identify and mitigate product lifecycle risks, including tooling and material obsolescence. Drive product cost reduction initiatives in collaboration with key stakeholders. Oversee demand planning and inventory management to ensure optimal stock levels and availability. Order Fulfilment Lead a customer focused team serving a global client base. Manage customer expectations and delivery timelines. Work with Purchasing to maintain inventory accuracy and control. Manage customisation capacity to support revenue targets. Manage third party warehousing and logistics suppliers. Ensure compliance with UK export controls. Service Operations Oversee first line customer support and license management. Manage technical services, demo centre, and customer training programmes. Provide technical account management and post sales support. Develop profitable service offerings for new and existing customers. Repairs Maximise profitability and service quality of UK and global repair centres. Provide repair turnaround times in line with customer SLAs. Manage external repair partnerships. Quality & Security Ensure ISO compliance and drive continuous improvement. Resolve customer issues through effective alert management. Maintain ISO27001 and ISO14001 accreditations. Drive a continuous improvement approach through the organization and supply base. Ensure compliance with UK Home Office and NCSC guidelines. General Management Prepare and manage departmental budgets effectively. Ensure compliance with health, safety, and environmental regulations. Lead staff development, performance management, and succession planning. Contribute to long term strategic planning, including manufacturing and process improvement. This job may involve some international and UK travelling so the successful applicant will have a full, clean driving licence, own car, and valid passport. Travel expenses will be paid. SC Security Clearance is also required. What you need to succeed Extensive experience in operations within electronics/telecommunications. Proven leadership in managing global supplier and customer relationships. Strong commercial acumen and financial literacy (P&L, budgeting). SC Security Clearance. Demonstrated success in managing global customer service teams. Degree or CIPS qualification desirable. Excellent communication and stakeholder management skills. Strategic thinker with a track record of driving cultural change. High attention to detail and numeracy. Strong prioritisation and problem solving capabilities. Motivational leader with a drive for excellence.
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 15, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 15, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . In this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap for marketing technology, aligning closely with business goals and customer engagement priorities. Lead the design and integration of scalable, secure solutions across the Adobe Experience Cloud suite, including Campaign, Target, AJO, Analytics, and CDP. Collaborate with marketing, IT, and external partners to drive cohesive technology adoption, governance, and operational excellence. Champion best practices in data management, audience segmentation, personalization, and campaign automation. Provide technical leadership and thought guidance on Adobe capabilities to maximize platform value and foster innovation. Continuously evaluate emerging technologies and trends to evolve and future-proof the marketing technology stack. Establish and maintain architecture standards and frameworks that support agile delivery, DevOps, and continuous improvement. Act as a trusted advisor to senior stakeholders, translating complex technical concepts into strategic business outcomes. What you'll bring extensive experience in enterprise architecture , with a strong focus on marketing technology and digital experience platforms. Deep expertise in Adobe Experience Cloud , including Campaign, Target, Analytics, and CDP, with a working knowledge of Creative Cloud. Proven success in designing and delivering enterprise-scale marketing solutions , driving innovation and measurable impact. Strong understanding of customer data, segmentation, personalization, and marketing automation strategies. A strategic mindset and creative problem-solving skills , with the ability to translate complex challenges into practical solutions. Excellent collaboration and communication skills , with a track record of building strong relationships across marketing, technology, and vendor teams. Experience supporting agile delivery environments , with a focus on adaptability and continuous improvement. A passion for staying ahead of digital trends , with a proactive approach to evolving the marketing technology landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Or Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
