Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service led banking powered by modern technology. Job Purpose The purpose of this role is to develop, maintain and implement a privacy framework and the resulting privacy policies, procedures and documentation for the processing of personal data in coordination with appropriate members of the organisation (e.g., business process owners, legal, information security, operational risk, compliance officers and supplier management). Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: Governance Devise and update policies and procedures for customers, employees and data breach response activities, ensuring alignment with the actual implementation of personal data processing activities. Monitor continuous adherence to the privacy framework requirements. Work to ensure the organisation maintains the appropriate privacy and confidentiality consent procedures, authorisation forms, and information notices. Establish and work with a multidisciplinary team, including audit and risk, compliance, HR, legal, business process owners, IT, security and other internal stakeholders to ensure enterprise wide coverage of the privacy discipline. Work with procurement, vendor management and legal to ensure that third party suppliers' contracts and operating level agreements meet international privacy requirements. Implement and maintain an internal reporting mechanism for intended (new or changed) personal data processing activities, to which business unit/process owners must adhere. Part of this mechanism will determine when and how to conduct the necessary impact assessment(s). Notify data protection authorities of the organisation's processing activities and/or obtain guidance where required. Inform/direct response to privacy related emergencies and other potentially damaging events. Communicate with regulatory authorities and the public concerning privacy issues (for example, answering data subject's questions and requests). Privacy Impact Assessment Determine the enterprise's specific privacy related requirements and potential vulnerabilities. Receive and manage internal reports from business stakeholders to maintain insight over all project and innovative initiatives, including change management, to ensure timely attention for privacy bottlenecks and hiatuses. Develop, improve and manage the privacy impact assessment process, in close collaboration with business stakeholders. Conduct regular privacy policy compliance assessments to ensure that AL's privacy policies are being adhered to. Personal Data Inventory and Usage Oversee the creation of an inventory that documents how and why the company collects, shares and uses personal data. Build processes to continuously update and re evaluate the extent to which customer and employee information is collected and shared internally and externally. Maintain AL's registry of all personal data stores and processing activities. Strengthen alignment between privacy and data centric stakeholders by assisting them in refining and operationalising AL's retention schedule using output from privacy management activities (e.g. PIA) to facilitate deletion or anonymisation of personal data that is no longer needed for identified purpose(s), and in accordance with applicable requirements. Information Technology Ensure that data security practices - in particular, logging, monitoring and auditing practices - do not conflict with privacy requirements. Work closely with the technology service teams to anticipate potential privacy problems embedded in the use of emerging technologies. Managing privacy risks in the context of new technologies and change initiatives: Assessing the privacy implications of emerging technologies like artificial intelligence (AI), machine learning (ML), and blockchain. Developing and implementing privacy by design principles into the development of new technologies and products. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces Data Protection Officer Chief Information Officer & CISO Compliance Officers Supplier Management and Supplier Managers Person Specification Knowledge/Experience/Skills: Highly developed Strong analytical and problem resolution skills. Advanced business judgment, with the ability to think strategically and give practical advice by balancing business needs with privacy risks. Developed written and verbal communication skills, as well as the ability to work well with a diverse client base. Detailed Understanding of the privacy aspects of the product development life cycle, data handling and asset classification, and knowledge of the role of a privacy professional in ensuring that customer data is properly managed. Advanced Interest in national and international privacy developments, constitutional privacy guarantees, international privacy guidelines and principles, privacy by design, protection by default, data subject's rights, privacy accountability and minimal disclosure. Advanced Ability to articulate the importance of customer privacy. Comfort with promoting privacy at all levels, including audiences who have varying levels of familiarity with the topic. Developed Ability to maintain proper documentation, relevant records and archives in an orderly, transparent fashion. Advanced Comprehensive understanding of data privacy principles, such as data minimization, data purpose limitation, and data subject rights. Advanced skill with data protection frameworks, such as NIST Privacy Framework and ISO 27701, and methodologies for implementing data governance framework within organisations. Extensive Experience implementing a privacy program in a business that engages in business to business (B2B) and business to consumer (B2C) transactions. Extensive experience in understanding business process flows and to provide recommendations for operationalizing compliance requirements. Extensive Experience conducting privacy and data protection impact assessments and audits to identify and evaluate privacy risks within organisations. Substantial Experience with and/or adequate knowledge of data protection technologies, such as encryption, anonymisation, and privacy enhancing technology. Qualifications (one or more of the below qualifications, or a recognised equivalent) Certified Information Privacy Professional (CIPP) Certified Information Privacy Management (CIPM) Certified Information Privacy Technologist (CIPT) Change Focus Judgment & Problem Solving Leading Others Planning & Reviewing Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
Dec 14, 2025
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service led banking powered by modern technology. Job Purpose The purpose of this role is to develop, maintain and implement a privacy framework and the resulting privacy policies, procedures and documentation for the processing of personal data in coordination with appropriate members of the organisation (e.g., business process owners, legal, information security, operational risk, compliance officers and supplier management). Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Job Description Key Responsibilities: Governance Devise and update policies and procedures for customers, employees and data breach response activities, ensuring alignment with the actual implementation of personal data processing activities. Monitor continuous adherence to the privacy framework requirements. Work to ensure the organisation maintains the appropriate privacy and confidentiality consent procedures, authorisation forms, and information notices. Establish and work with a multidisciplinary team, including audit and risk, compliance, HR, legal, business process owners, IT, security and other internal stakeholders to ensure enterprise wide coverage of the privacy discipline. Work with procurement, vendor management and legal to ensure that third party suppliers' contracts and operating level agreements meet international privacy requirements. Implement and maintain an internal reporting mechanism for intended (new or changed) personal data processing activities, to which business unit/process owners must adhere. Part of this mechanism will determine when and how to conduct the necessary impact assessment(s). Notify data protection authorities of the organisation's processing activities and/or obtain guidance where required. Inform/direct response to privacy related emergencies and other potentially damaging events. Communicate with regulatory authorities and the public concerning privacy issues (for example, answering data subject's questions and requests). Privacy Impact Assessment Determine the enterprise's specific privacy related requirements and potential vulnerabilities. Receive and manage internal reports from business stakeholders to maintain insight over all project and innovative initiatives, including change management, to ensure timely attention for privacy bottlenecks and hiatuses. Develop, improve and manage the privacy impact assessment process, in close collaboration with business stakeholders. Conduct regular privacy policy compliance assessments to ensure that AL's privacy policies are being adhered to. Personal Data Inventory and Usage Oversee the creation of an inventory that documents how and why the company collects, shares and uses personal data. Build processes to continuously update and re evaluate the extent to which customer and employee information is collected and shared internally and externally. Maintain AL's registry of all personal data stores and processing activities. Strengthen alignment between privacy and data centric stakeholders by assisting them in refining and operationalising AL's retention schedule using output from privacy management activities (e.g. PIA) to facilitate deletion or anonymisation of personal data that is no longer needed for identified purpose(s), and in accordance with applicable requirements. Information Technology Ensure that data security practices - in particular, logging, monitoring and auditing practices - do not conflict with privacy requirements. Work closely with the technology service teams to anticipate potential privacy problems embedded in the use of emerging technologies. Managing privacy risks in the context of new technologies and change initiatives: Assessing the privacy implications of emerging technologies like artificial intelligence (AI), machine learning (ML), and blockchain. Developing and implementing privacy by design principles into the development of new technologies and products. Risk: Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces Data Protection Officer Chief Information Officer & CISO Compliance Officers Supplier Management and Supplier Managers Person Specification Knowledge/Experience/Skills: Highly developed Strong analytical and problem resolution skills. Advanced business judgment, with the ability to think strategically and give practical advice by balancing business needs with privacy risks. Developed written and verbal communication skills, as well as the ability to work well with a diverse client base. Detailed Understanding of the privacy aspects of the product development life cycle, data handling and asset classification, and knowledge of the role of a privacy professional in ensuring that customer data is properly managed. Advanced Interest in national and international privacy developments, constitutional privacy guarantees, international privacy guidelines and principles, privacy by design, protection by default, data subject's rights, privacy accountability and minimal disclosure. Advanced Ability to articulate the importance of customer privacy. Comfort with promoting privacy at all levels, including audiences who have varying levels of familiarity with the topic. Developed Ability to maintain proper documentation, relevant records and archives in an orderly, transparent fashion. Advanced Comprehensive understanding of data privacy principles, such as data minimization, data purpose limitation, and data subject rights. Advanced skill with data protection frameworks, such as NIST Privacy Framework and ISO 27701, and methodologies for implementing data governance framework within organisations. Extensive Experience implementing a privacy program in a business that engages in business to business (B2B) and business to consumer (B2C) transactions. Extensive experience in understanding business process flows and to provide recommendations for operationalizing compliance requirements. Extensive Experience conducting privacy and data protection impact assessments and audits to identify and evaluate privacy risks within organisations. Substantial Experience with and/or adequate knowledge of data protection technologies, such as encryption, anonymisation, and privacy enhancing technology. Qualifications (one or more of the below qualifications, or a recognised equivalent) Certified Information Privacy Professional (CIPP) Certified Information Privacy Management (CIPM) Certified Information Privacy Technologist (CIPT) Change Focus Judgment & Problem Solving Leading Others Planning & Reviewing Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies Data Privacy and Reasonable adjustments We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice Reasonable adjustments : Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at . Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
About this Role: Ambitious Senior Site Manager required to work with the team on either a £35m scheme to demolish and build a 4 storey education block. The scheme is secured and on site, with asbestos and demolition underway. The 2nd project is a £50m rapid cell deployment at Isle of Wright prison, these works are currently on site and in the early groundwork's phase Both of these projects are now click apply for full job details
Dec 14, 2025
Full time
About this Role: Ambitious Senior Site Manager required to work with the team on either a £35m scheme to demolish and build a 4 storey education block. The scheme is secured and on site, with asbestos and demolition underway. The 2nd project is a £50m rapid cell deployment at Isle of Wright prison, these works are currently on site and in the early groundwork's phase Both of these projects are now click apply for full job details
At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading globalfinancial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine ind click apply for full job details
Dec 14, 2025
Full time
At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading globalfinancial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine ind click apply for full job details
At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine ind click apply for full job details
Dec 14, 2025
Full time
At BNY, our culture allows us to run our company better and enables employees growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine ind click apply for full job details
Role Description The role of the CCTV drainage engineer will involve carrying out CCTV surveys to ascertain causes of blocked drains and if any remedial work needs to be carried out. Responsibilities Contact with new and existing clients Provide a first class service Produce accurate and high quality reports Willing to work evenings, weekends and overtime as required Qualification & Experience Requirements 1+ years CCTV engineering experience Full UK clean Driving Licence (essential) Minor grounds work experience (desirable) Have the ability to work unsupervised Knowledge of using Minicam equipment (desirable but not essential) Knowledge of Wincan software (desirable but not essential) High pressure water jetting certificate (desirable but not essential) CSCS card Confined Space Entry - or CP2 (desirable but not essential) High standard of communication skills, both written and oral High attention to detail Time management and strong organisational skills Ability to work to deadlines and under pressure Undertake any other reasonable duties as required This may be a suitable career if you have worked within the drainage industry as a Drainage Engineer, CCTV Surveyor, CCTV Drainage Rig manager, CCTV Engineer or any other relatable role. Job Type: Full-time Pay: £17.00-£22.00 per hour Benefits Company pension Ability to commute/relocate South London: reliably commute or plan to relocate before starting work (required) Experience CCTV Drainage: 1 year (preferred) Work Location On the road
Dec 14, 2025
Full time
Role Description The role of the CCTV drainage engineer will involve carrying out CCTV surveys to ascertain causes of blocked drains and if any remedial work needs to be carried out. Responsibilities Contact with new and existing clients Provide a first class service Produce accurate and high quality reports Willing to work evenings, weekends and overtime as required Qualification & Experience Requirements 1+ years CCTV engineering experience Full UK clean Driving Licence (essential) Minor grounds work experience (desirable) Have the ability to work unsupervised Knowledge of using Minicam equipment (desirable but not essential) Knowledge of Wincan software (desirable but not essential) High pressure water jetting certificate (desirable but not essential) CSCS card Confined Space Entry - or CP2 (desirable but not essential) High standard of communication skills, both written and oral High attention to detail Time management and strong organisational skills Ability to work to deadlines and under pressure Undertake any other reasonable duties as required This may be a suitable career if you have worked within the drainage industry as a Drainage Engineer, CCTV Surveyor, CCTV Drainage Rig manager, CCTV Engineer or any other relatable role. Job Type: Full-time Pay: £17.00-£22.00 per hour Benefits Company pension Ability to commute/relocate South London: reliably commute or plan to relocate before starting work (required) Experience CCTV Drainage: 1 year (preferred) Work Location On the road
Job type: Full Time - Department: Customer Success - Work type: Remote London, England, United Kingdom Job Title: Director, Customer Success Location: EMEA Region (Remote-Friendly) Department: Customer Success Reports to: Chief Customer Officer About Multiplier Technologies Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders. Position Overview This opportunity is for an individual who thrives on building scalable processes, coaching leaders and CSMs, and solving complex customer problems end-to end. As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high quality experiences that drive adoption, retention, and growth. You will partner closely with Sales, Support, Product, Payroll, and Operations to: Clarify ownership Reduce friction for customers and internal teams Build a predictable, data driven customer success motion in APAC What you'll do Build and scale processes Design, implement, and continuously improve customer success processes across onboarding, adoption, renewal, and expansion. Standardize playbooks, workflows, and handoffs between CS and cross functional partners (Sales, Implementation, Support, Payroll, Product, Finance). Use data to identify bottlenecks, simplify complex workflows, and reduce customer effort. Coach and develop CSMs and CS leaders Lead, mentor, and grow an EMEA CSM team and frontline managers; provide regular 1:1s, feedback, and coaching. Define what "good" looks like for CSM performance, including expectations for account coverage, customer engagement, and commercial outcomes. Build clear career paths and promotion criteria, fostering a culture of accountability, learning, and collaboration. Solve for the customer, end to end Act as an escalation point for complex, high value customers, partnering cross functionally to resolve issues and remove root causes. Champion the voice of the customer in internal forums, informed by data, feedback, and frontline observations. Drive a customer first mindset across internal teams, reinforcing the impact of accuracy, timeliness, and transparency on customer trust. Drive adoption, retention, and growth Own regional retention and expansion outcomes, establishing clear targets and operating rhythms (QBRs, EBRs, renewal reviews). Monitor health, risk, and opportunity signals across the EMEA portfolio; ensure CSMs have playbooks for rescue, renewal, and expansion. Partner with Sales and RevOps on forecasting, account planning, and growth strategies for key segments. Operational rigor & governance Define and track core CS metrics (GRR, NRR, logo churn, product adoption, time to value, SLA adherence) for EMEA. Implement governance forums (weekly reviews, monthly business reviews) to align on priorities, unblock issues, and drive continuous improvement. Collaborate with Enablement to ensure CSMs and managers have the tools, training, and knowledge they need to be effective in the EOR/Global Payroll space. What we're looking for You love solving problems for customers and are known for taking a structured, calm, and outcome focused approach. You have proven experience leading and developing Customer Success teams and managers, ideally in a high growth, B2B SaaS environment. You are process obsessed: you can see the customer journey end to end, identify gaps, and design scalable workflows that stick. You have strong leadership, coaching, and communication skills, and you are comfortable giving and receiving direct, constructive feedback. You're data driven and use metrics to diagnose issues, set priorities, and focus the team on what matters most. You can explain complex concepts simply, and you're effective with both written and verbal communication across time zones and cultures. You enjoy working collaboratively and cross functionally, and you perform well under pressure in a fast paced, rapidly changing environment. You have at least 10 years of experience in customer success/service roles, with a minimum of 5 years in Global Payroll, EOR, or adjacent domains. You are hands on, positive, and resilient, and you thrive in a high growth startup environment where building is part of the job. You're comfortable with a 70:30 time split between customer facing work (strategic customers, escalations, executive alignment) and internal leadership, process, and coaching responsibilities. You have a track record of reducing customer effort and implementing governance and process improvements that enhance the overall customer experience. What We Offer A high impact role with the chance to shape the future of Customer Success in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. The opportunity to work with a passionate, energetic, and diverse global team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well being. Generous holiday policy. A company that genuinely invests in your professional success. Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 14, 2025
Full time
Job type: Full Time - Department: Customer Success - Work type: Remote London, England, United Kingdom Job Title: Director, Customer Success Location: EMEA Region (Remote-Friendly) Department: Customer Success Reports to: Chief Customer Officer About Multiplier Technologies Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders. Position Overview This opportunity is for an individual who thrives on building scalable processes, coaching leaders and CSMs, and solving complex customer problems end-to end. As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high quality experiences that drive adoption, retention, and growth. You will partner closely with Sales, Support, Product, Payroll, and Operations to: Clarify ownership Reduce friction for customers and internal teams Build a predictable, data driven customer success motion in APAC What you'll do Build and scale processes Design, implement, and continuously improve customer success processes across onboarding, adoption, renewal, and expansion. Standardize playbooks, workflows, and handoffs between CS and cross functional partners (Sales, Implementation, Support, Payroll, Product, Finance). Use data to identify bottlenecks, simplify complex workflows, and reduce customer effort. Coach and develop CSMs and CS leaders Lead, mentor, and grow an EMEA CSM team and frontline managers; provide regular 1:1s, feedback, and coaching. Define what "good" looks like for CSM performance, including expectations for account coverage, customer engagement, and commercial outcomes. Build clear career paths and promotion criteria, fostering a culture of accountability, learning, and collaboration. Solve for the customer, end to end Act as an escalation point for complex, high value customers, partnering cross functionally to resolve issues and remove root causes. Champion the voice of the customer in internal forums, informed by data, feedback, and frontline observations. Drive a customer first mindset across internal teams, reinforcing the impact of accuracy, timeliness, and transparency on customer trust. Drive adoption, retention, and growth Own regional retention and expansion outcomes, establishing clear targets and operating rhythms (QBRs, EBRs, renewal reviews). Monitor health, risk, and opportunity signals across the EMEA portfolio; ensure CSMs have playbooks for rescue, renewal, and expansion. Partner with Sales and RevOps on forecasting, account planning, and growth strategies for key segments. Operational rigor & governance Define and track core CS metrics (GRR, NRR, logo churn, product adoption, time to value, SLA adherence) for EMEA. Implement governance forums (weekly reviews, monthly business reviews) to align on priorities, unblock issues, and drive continuous improvement. Collaborate with Enablement to ensure CSMs and managers have the tools, training, and knowledge they need to be effective in the EOR/Global Payroll space. What we're looking for You love solving problems for customers and are known for taking a structured, calm, and outcome focused approach. You have proven experience leading and developing Customer Success teams and managers, ideally in a high growth, B2B SaaS environment. You are process obsessed: you can see the customer journey end to end, identify gaps, and design scalable workflows that stick. You have strong leadership, coaching, and communication skills, and you are comfortable giving and receiving direct, constructive feedback. You're data driven and use metrics to diagnose issues, set priorities, and focus the team on what matters most. You can explain complex concepts simply, and you're effective with both written and verbal communication across time zones and cultures. You enjoy working collaboratively and cross functionally, and you perform well under pressure in a fast paced, rapidly changing environment. You have at least 10 years of experience in customer success/service roles, with a minimum of 5 years in Global Payroll, EOR, or adjacent domains. You are hands on, positive, and resilient, and you thrive in a high growth startup environment where building is part of the job. You're comfortable with a 70:30 time split between customer facing work (strategic customers, escalations, executive alignment) and internal leadership, process, and coaching responsibilities. You have a track record of reducing customer effort and implementing governance and process improvements that enhance the overall customer experience. What We Offer A high impact role with the chance to shape the future of Customer Success in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. The opportunity to work with a passionate, energetic, and diverse global team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well being. Generous holiday policy. A company that genuinely invests in your professional success. Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Drive KYC onboarding and renewals, lead a Middle Office team, and partner with Front Office to deliver seamless client due diligence. As a KYC Markets Middle Office Manager in the Wholesale KYC Operations (WKO) Client Office Team, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front Office team (e.g. Sales, RMP, Deal Team or Transition Management) and facilitate across all teams on KYC execution. You will oversee a team of Middle Office individuals that act as a single point of contact and that execute as subject matter experts for Markets Renewals . Job responsibilities Manage the teams' Renewals schedule for Front Office to prioritise active requests, provide status updates and responsibility for business forward planning Manage the KYC Renewals book of work for your designated Front Office sub-LOB to prioritise active requests, provide status updates of key onboardings managing the end to end process Be aware of Business forward planning Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence Ensure all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners Manage personal workload and priorities ensuring timely escalation of key risks/issues to management Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business Required qualifications, capabilities, and skills Strong written and oral communication skills with experience of conflict resolution Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers Client focused while maintaining a strong controls mind-set Proactive and flexible approach to personal workload and wider team targets Effective at managing time appropriately and organising workload for maximum productivity Working knowledge of KYC/Compliance/AML standards Sound understanding of the Financial Industry Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies)
Dec 14, 2025
Full time
Drive KYC onboarding and renewals, lead a Middle Office team, and partner with Front Office to deliver seamless client due diligence. As a KYC Markets Middle Office Manager in the Wholesale KYC Operations (WKO) Client Office Team, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front Office team (e.g. Sales, RMP, Deal Team or Transition Management) and facilitate across all teams on KYC execution. You will oversee a team of Middle Office individuals that act as a single point of contact and that execute as subject matter experts for Markets Renewals . Job responsibilities Manage the teams' Renewals schedule for Front Office to prioritise active requests, provide status updates and responsibility for business forward planning Manage the KYC Renewals book of work for your designated Front Office sub-LOB to prioritise active requests, provide status updates of key onboardings managing the end to end process Be aware of Business forward planning Build and develop strong partnerships, identify challenges and eliminate roadblocks with all internal partners Work with the Front Office teams, directing clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence Ensure all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements Coordinate case prioritization, capacity planning, and assignment with our Global Maker teams Stay up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners Manage personal workload and priorities ensuring timely escalation of key risks/issues to management Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business Required qualifications, capabilities, and skills Strong written and oral communication skills with experience of conflict resolution Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers Client focused while maintaining a strong controls mind-set Proactive and flexible approach to personal workload and wider team targets Effective at managing time appropriately and organising workload for maximum productivity Working knowledge of KYC/Compliance/AML standards Sound understanding of the Financial Industry Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies)
THIS IS AN UNPAID VOLUNTEER ROLE. Role Title: Assistant Director General (Director of HR & Operations) Role Nature: Volunteer Location: Home-based Time commitment: average 20 hours a week. The Blockchain & Climate Institute (BCI) is an international volunteers led think tank dedicated to supporting and advocating the application of blockchain technology in the global fight against climate change. What will you be doing? We are seeking a dedicated and experienced VOLUNTEER to fill the role of Assistant Director General (voluntary unpaid role). As the Assistant Director General, you will be responsible for overseeing all aspects of human resources and operational functions within BCI. This includes HR strategy development, policy implementation, staffing, training and development, IT Support, and operational execution to ensure that our organization runs smoothly and efficiently. The ideal candidate should be an innovative leader with a passion for organizational development and an understanding of the intricacies of HR management in a non profit context. The successful candidate will possess strong managerial skills, the ability to work collaboratively across teams, and the capacity to drive organizational performance improvement. Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy; Oversee recruitment, onboarding, training, and performance management processes; Ensure compliance with labor regulations and best HR practices; Provide leadership and guidance to HR team members and organizational staff; Oversee the operational functionality of the organization, driving continuous improvement in processes; Oversee the IT support department; Collaborate with other directors to support the strategic growth objectives of BCI; Analyze the effectiveness of HR initiatives and operational practices; provide recommendations for process improvements; and Facilitate communication and collaboration among teams to optimize organizational performance. Education & Training Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degrees (MBA or equivalent) preferred. Relevant Experience Significant experience in human resource management or operations in a non profit or similar environment; Proven experience as an HR leader or senior operations manager; Experience in developing and implementing HR policies and procedures; Strong knowledge of HR best practices, labor legislation, and regulations; Previous experience working with volunteers or in an environment with a volunteer workforce is an advantage. Skills and Abilities Exceptional communication and interpersonal skills with the ability to build strong relationships at all levels; Excellent organizational skills and ability to manage multiple projects simultaneously; Strong analytical and problem solving skills; Ability to work collaboratively in a multidimensional team environment; Proficient in Microsoft Office Suite and HR management systems (Workable). Join us in making a meaningful impact in the fight against climate change through innovative technologies like blockchain. Become a part of BCI's efforts and help shape the future of human capital management. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter governmental and regional organizations to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. What's in it for the volunteer? Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette. You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple choice questions) Section B: Situation Judgement Test (20 multiple choice questions) Section C: In Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online.
Dec 14, 2025
Full time
THIS IS AN UNPAID VOLUNTEER ROLE. Role Title: Assistant Director General (Director of HR & Operations) Role Nature: Volunteer Location: Home-based Time commitment: average 20 hours a week. The Blockchain & Climate Institute (BCI) is an international volunteers led think tank dedicated to supporting and advocating the application of blockchain technology in the global fight against climate change. What will you be doing? We are seeking a dedicated and experienced VOLUNTEER to fill the role of Assistant Director General (voluntary unpaid role). As the Assistant Director General, you will be responsible for overseeing all aspects of human resources and operational functions within BCI. This includes HR strategy development, policy implementation, staffing, training and development, IT Support, and operational execution to ensure that our organization runs smoothly and efficiently. The ideal candidate should be an innovative leader with a passion for organizational development and an understanding of the intricacies of HR management in a non profit context. The successful candidate will possess strong managerial skills, the ability to work collaboratively across teams, and the capacity to drive organizational performance improvement. Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy; Oversee recruitment, onboarding, training, and performance management processes; Ensure compliance with labor regulations and best HR practices; Provide leadership and guidance to HR team members and organizational staff; Oversee the operational functionality of the organization, driving continuous improvement in processes; Oversee the IT support department; Collaborate with other directors to support the strategic growth objectives of BCI; Analyze the effectiveness of HR initiatives and operational practices; provide recommendations for process improvements; and Facilitate communication and collaboration among teams to optimize organizational performance. Education & Training Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degrees (MBA or equivalent) preferred. Relevant Experience Significant experience in human resource management or operations in a non profit or similar environment; Proven experience as an HR leader or senior operations manager; Experience in developing and implementing HR policies and procedures; Strong knowledge of HR best practices, labor legislation, and regulations; Previous experience working with volunteers or in an environment with a volunteer workforce is an advantage. Skills and Abilities Exceptional communication and interpersonal skills with the ability to build strong relationships at all levels; Excellent organizational skills and ability to manage multiple projects simultaneously; Strong analytical and problem solving skills; Ability to work collaboratively in a multidimensional team environment; Proficient in Microsoft Office Suite and HR management systems (Workable). Join us in making a meaningful impact in the fight against climate change through innovative technologies like blockchain. Become a part of BCI's efforts and help shape the future of human capital management. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter governmental and regional organizations to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. What's in it for the volunteer? Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette. You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process In the selection process, candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple choice questions) Section B: Situation Judgement Test (20 multiple choice questions) Section C: In Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a first interview and a final interview online.
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, messaging, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. Who we're looking for A customer-obsessed person to take care of a large number of our larger customers. You'll engage with them regularly to ensure their continued retention and growth. You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help. No going away and asking an expert by default. You will be the expert! You're great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term. What you'll be doing You'll be the face of PostHog for anywhere from 30-60 paying customers in the $10k-$100k ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before! It'll be your responsibility to ensure that both types of customers stay with us. This means doing things like: Building relationships with the users, so that you know who the key people in each company are. This will encompass both CSM covering 30 accounts and CSM covering 60 account. Owning their feedback and making sure it gets to the wider PostHog team. Being super responsive to their Slack messages, support tickets, and emails. Generally being their favorite ever Customer Success person to work with! More broadly, you'll need to keep an eye product usage and revenue data to ensure that your customers' health doesn't move into the red, and be proactive in resolving things if it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it! This role comprises a base salary component, plus bonus for hitting/exceeding customer retention targets. The salary in our compensation calculator is your expected base pay for on-target earnings. What you won't be doing Taking someone with you to every customer meeting. It'll normally be you and the customer. Very occasionally you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product. Aggressively pursuing expansion opportunities. This role is primarily focused on retention. Requirements Able to go deep on understanding PostHog's products, including more technical ones like feature flags and data warehouse. You don't need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices for companies with multiple products and applications, advising on the pros and cons of different SDKs and how to implement PostHog into their existing stack. Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively. Able to work at scale. You'll have around 50 customers to manage so need to prioritize effectively. Nice to have Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. You've been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
Dec 14, 2025
Full time
About PostHog We're shipping every product that companies need to run their business from their first day, to the day they IPO, and beyond. The operating system for folks who build software. We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including: A built-in data warehouse, so users can query product and customer data together using custom SQL insights. A customer data platform, so they can send their data wherever they need with ease. PostHog AI, an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. Next on the roadmap are CRM, messaging, revenue analytics, and support products. When we say every product that companies need to run their business, we really mean it! We are: Product-led. More than 100,000 companies have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive. Revenue is growing 10% MoM on average, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $100m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible. Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook. Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don't tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions. Teams are flexible and easy to change when needed. Shipping fast: Why not now? We want to build a lot of products; we can't do that shipping at a normal pace. We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers who can outship much larger companies because they own their products end-to-end. Time for building: Nothing gets shipped in a meeting. We're a natively remote company. We default to async communication - PRs > Issues > Slack. Tuesdays and Thursdays are meeting-free days, and we prioritize heads down building time over perfect coordination. This will be the most productive job you've ever had. Ambition: We want to solve big problems. We strongly believe that aiming for the best possible upside, and sometimes missing, is better than never trying. We're optimistic about what's possible and our ability to get there. Being weird: Weird means redesigning an already world-class website for the 5th time. It means shipping literally every product that relates to customer data. It means building an objectively unnecessary developer toy with dubious shareholder value. Doing weird stuff is a competitive advantage. And it's fun. Who we're looking for A customer-obsessed person to take care of a large number of our larger customers. You'll engage with them regularly to ensure their continued retention and growth. You'll need to be incredibly helpful, technical enough to help our customers, and solve real problems without asking a sales engineer for help. No going away and asking an expert by default. You will be the expert! You're great at building relationships with customers, understanding their priorities, and ensuring they are set up for success both today and in the long term. What you'll be doing You'll be the face of PostHog for anywhere from 30-60 paying customers in the $10k-$100k ARR range. Some of these customers will have come through our sales process and be well-known to us, while others will have self-served and never talked to us before! It'll be your responsibility to ensure that both types of customers stay with us. This means doing things like: Building relationships with the users, so that you know who the key people in each company are. This will encompass both CSM covering 30 accounts and CSM covering 60 account. Owning their feedback and making sure it gets to the wider PostHog team. Being super responsive to their Slack messages, support tickets, and emails. Generally being their favorite ever Customer Success person to work with! More broadly, you'll need to keep an eye product usage and revenue data to ensure that your customers' health doesn't move into the red, and be proactive in resolving things if it does. Your aim is to never be surprised when a customer tells us they are leaving. If you want to build automations to help you do your job here, go for it! This role comprises a base salary component, plus bonus for hitting/exceeding customer retention targets. The salary in our compensation calculator is your expected base pay for on-target earnings. What you won't be doing Taking someone with you to every customer meeting. It'll normally be you and the customer. Very occasionally you might bring a product engineer with you, e.g. if they are one of our first customers paying for a new product. Aggressively pursuing expansion opportunities. This role is primarily focused on retention. Requirements Able to go deep on understanding PostHog's products, including more technical ones like feature flags and data warehouse. You don't need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices for companies with multiple products and applications, advising on the pros and cons of different SDKs and how to implement PostHog into their existing stack. Strong customer focus. You need to help our users and remove any blockers to them using PostHog effectively. Able to work at scale. You'll have around 50 customers to manage so need to prioritize effectively. Nice to have Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. You've been in a Pre-sales or Technical Account Manager role before, bringing both technical expertise and commercial acumen. If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
About Bullish Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology. Reports to: President, Bullish Exchange The Sales Manager will be responsible for managing and expanding relationships with institutional clients, including Crypto & Digital Asset companies and other large financial institutions. This role involves selling financial products in a regulated environment, and it will suit a proven new business sales person with strong C Suite relationships across the financial services sector. Job Responsibilities: Develop and maintain strong relationships with new institutional clients, understanding their needs and objectives Develop and execute strategies to expand the client base and increase market share and product penetration Demonstrate in-depth knowledge of the company's products and services, including crypto market infrastructure products e.g. Digital Asset spot trading, perpetuals etc. Present and sell these products to institutional clients, tailoring solutions to meet their specific needs Act as the primary point of contact for clients, ensuring high levels of satisfaction and addressing any issues or concerns promptly Work closely with internal teams, including research, trading, and product development, to ensure seamless service delivery to clients Coordinate with marketing and compliance teams to develop and distribute promotional materials and ensure adherence to regulatory requirements Develop and execute business development strategies to drive Bullish expansion and solidify our place as the global crypto leader Actively seek out and generate new business and revenue opportunities by developing client relationships with key stakeholders and multi-product penetration Establish a strong network and reputation that well-positions Bullish to new and existing clients for long-term partnership by acting as a trusted partner who can maximize client ROI Be results-oriented, striving to meet and exceed revenue targets. Maintain data integrity for all sales activity and pipeline metrics Develop sales intelligence and regularly report back on improvements for pipeline generation Travel as needed for client meetings and relevant conferences. Business Development: Collaborate with the global sales team as well as business leads at Bullish. We celebrate wins together and thrive as a team Identify and pursue strategic business development opportunities to drive Bullish growth Build and maintain strong relationships with key industry players, partners, and stakeholders to enhance Bullish's market presence Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Develop and implement innovative business development initiatives to expand Bullish's client base and market share Work closely with internal teams to ensure alignment and successful execution of business development strategies Requirements: Proven sales experience within crypto, global finance, and/or tech sectors Deep knowledge and passion for the cryptocurrency and the digital asset industry Results-oriented individual with a proven track record of driving brand and business objectives while managing relationships Possess current and well-developed industry relationships across the regions Excellent practices in client relationship management and processes with an ability to plan, record, and manage activities effectively with minimal supervision Ability to demonstrate ownership of your role through self-accountability and effective communication Collaborate with team members from diverse backgrounds and areas of expertise Proficient in Salesforce, Excel, PowerPoint, Slack, G Suite, DocuSign etc. Excellent verbal and written communication skills. Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
Dec 14, 2025
Full time
About Bullish Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology. Reports to: President, Bullish Exchange The Sales Manager will be responsible for managing and expanding relationships with institutional clients, including Crypto & Digital Asset companies and other large financial institutions. This role involves selling financial products in a regulated environment, and it will suit a proven new business sales person with strong C Suite relationships across the financial services sector. Job Responsibilities: Develop and maintain strong relationships with new institutional clients, understanding their needs and objectives Develop and execute strategies to expand the client base and increase market share and product penetration Demonstrate in-depth knowledge of the company's products and services, including crypto market infrastructure products e.g. Digital Asset spot trading, perpetuals etc. Present and sell these products to institutional clients, tailoring solutions to meet their specific needs Act as the primary point of contact for clients, ensuring high levels of satisfaction and addressing any issues or concerns promptly Work closely with internal teams, including research, trading, and product development, to ensure seamless service delivery to clients Coordinate with marketing and compliance teams to develop and distribute promotional materials and ensure adherence to regulatory requirements Develop and execute business development strategies to drive Bullish expansion and solidify our place as the global crypto leader Actively seek out and generate new business and revenue opportunities by developing client relationships with key stakeholders and multi-product penetration Establish a strong network and reputation that well-positions Bullish to new and existing clients for long-term partnership by acting as a trusted partner who can maximize client ROI Be results-oriented, striving to meet and exceed revenue targets. Maintain data integrity for all sales activity and pipeline metrics Develop sales intelligence and regularly report back on improvements for pipeline generation Travel as needed for client meetings and relevant conferences. Business Development: Collaborate with the global sales team as well as business leads at Bullish. We celebrate wins together and thrive as a team Identify and pursue strategic business development opportunities to drive Bullish growth Build and maintain strong relationships with key industry players, partners, and stakeholders to enhance Bullish's market presence Conduct market research and analysis to identify trends, opportunities, and competitive landscape. Develop and implement innovative business development initiatives to expand Bullish's client base and market share Work closely with internal teams to ensure alignment and successful execution of business development strategies Requirements: Proven sales experience within crypto, global finance, and/or tech sectors Deep knowledge and passion for the cryptocurrency and the digital asset industry Results-oriented individual with a proven track record of driving brand and business objectives while managing relationships Possess current and well-developed industry relationships across the regions Excellent practices in client relationship management and processes with an ability to plan, record, and manage activities effectively with minimal supervision Ability to demonstrate ownership of your role through self-accountability and effective communication Collaborate with team members from diverse backgrounds and areas of expertise Proficient in Salesforce, Excel, PowerPoint, Slack, G Suite, DocuSign etc. Excellent verbal and written communication skills. Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
Let's fix hospitality, for good. Hospitality is tough - margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory. Our CEO, Conor, knows the pain first hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one. Nory is an all knowing restaurant management system. It blends real time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 70+ people across Ireland, the UK, and Spain - and demand is scaling faster than we ever imagined. We're now looking for a Senior AI Product Manager to join the Insights squad. In this role, you will be the primary driver of realising our Product vision of building an intelligent system that guides restaurants to be more profitable. What you'll be doing: Lead the team that acts as the "orchestra director" for intelligence across the product: aligning data, behaviour, and UX into one coherent system that gives visibility to our customers into their P&L in real time. Build core AI assistants that help drive profitability for our customers and the industry as a whole. Make it easy for other teams to build their own assistants by setting the right primitives and guardrails (think observability, memory, evals, frontend patterns, etc.). Work closely with the Head of Product and your engineering / design counterparts. Expect fast prototyping, rapid iteration, and ruthless focus on shipping useful, impactful AI assistants to production. What you'll bring: We're not looking for a 'standard' PM here. Of course, you need to have all the basics of good 'servant leadership' PM ing - from strong analytical skills to knowing how to rally a team behind a goal. Signs that you are the right person for the role: Entrepreneurial: You're a "barrel," not ammunition. You can aim yourself, spot the right problems, figure out exceptional strategies to win and move without being told what to build. You might have started a business in the past (digital or not) and you know that speed of execution + speed of iteration matters more than getting it 100% right on the first go. Technical enough: You won't thrive in this role without being fairly technical. You should understand code and be able to build small products / prototypes. Ideally, you should be comfortable with model reasoning and debugging weird AI behaviour. You should be actively building with AI, whether it's prototypes with v0 or demo features with Claude Code. Strong product instincts. You should be right often about what to build to solve a customer problem, even without data or existing benchmarks. We have a lot of product breadth, so we don't have the luxury of infinite iteration. You should be able to reason from first principles, empathise for customer needs and build the right products from the get go. Strong opinions, backed with data: We are a small, tight knit, high leverage Product Management team so we're not afraid to argue and disagree with each other. We do that with (a) low ego, (b) showing the data / the analysis and (c) a mindset of listening to understand, not listening to respond. (Bonus) Experience shipping AI end to end: Experience shipping AI features end to end and not having to explain what evals are to you is a big plus, but ultimately it's a bonus: we value your learning mindset > pedigree. If you're an exceptional builder and you're excited by what we're building, we'd love to hear from you. What you'll get in return: Competitive salary range depending on experience Meaningful equity, at Nory everyone is an owner! 35 days of paid leave per year (including bank holidays) Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) Enhanced parental leave and baby loss support Learning & development culture - €1000 personal annual budget + quarterly book budget ️ €250 home office workspace budget Regular team offsites & socials Work from anywhere for up to 3 months of the year Offices in either London , Dublin or Spain And much more How we work Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win - together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.
Dec 14, 2025
Full time
Let's fix hospitality, for good. Hospitality is tough - margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory. Our CEO, Conor, knows the pain first hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one. Nory is an all knowing restaurant management system. It blends real time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins. And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 70+ people across Ireland, the UK, and Spain - and demand is scaling faster than we ever imagined. We're now looking for a Senior AI Product Manager to join the Insights squad. In this role, you will be the primary driver of realising our Product vision of building an intelligent system that guides restaurants to be more profitable. What you'll be doing: Lead the team that acts as the "orchestra director" for intelligence across the product: aligning data, behaviour, and UX into one coherent system that gives visibility to our customers into their P&L in real time. Build core AI assistants that help drive profitability for our customers and the industry as a whole. Make it easy for other teams to build their own assistants by setting the right primitives and guardrails (think observability, memory, evals, frontend patterns, etc.). Work closely with the Head of Product and your engineering / design counterparts. Expect fast prototyping, rapid iteration, and ruthless focus on shipping useful, impactful AI assistants to production. What you'll bring: We're not looking for a 'standard' PM here. Of course, you need to have all the basics of good 'servant leadership' PM ing - from strong analytical skills to knowing how to rally a team behind a goal. Signs that you are the right person for the role: Entrepreneurial: You're a "barrel," not ammunition. You can aim yourself, spot the right problems, figure out exceptional strategies to win and move without being told what to build. You might have started a business in the past (digital or not) and you know that speed of execution + speed of iteration matters more than getting it 100% right on the first go. Technical enough: You won't thrive in this role without being fairly technical. You should understand code and be able to build small products / prototypes. Ideally, you should be comfortable with model reasoning and debugging weird AI behaviour. You should be actively building with AI, whether it's prototypes with v0 or demo features with Claude Code. Strong product instincts. You should be right often about what to build to solve a customer problem, even without data or existing benchmarks. We have a lot of product breadth, so we don't have the luxury of infinite iteration. You should be able to reason from first principles, empathise for customer needs and build the right products from the get go. Strong opinions, backed with data: We are a small, tight knit, high leverage Product Management team so we're not afraid to argue and disagree with each other. We do that with (a) low ego, (b) showing the data / the analysis and (c) a mindset of listening to understand, not listening to respond. (Bonus) Experience shipping AI end to end: Experience shipping AI features end to end and not having to explain what evals are to you is a big plus, but ultimately it's a bonus: we value your learning mindset > pedigree. If you're an exceptional builder and you're excited by what we're building, we'd love to hear from you. What you'll get in return: Competitive salary range depending on experience Meaningful equity, at Nory everyone is an owner! 35 days of paid leave per year (including bank holidays) Comprehensive private health insurance via Irish Life (Ireland) and Axa (UK) Enhanced parental leave and baby loss support Learning & development culture - €1000 personal annual budget + quarterly book budget ️ €250 home office workspace budget Regular team offsites & socials Work from anywhere for up to 3 months of the year Offices in either London , Dublin or Spain And much more How we work Our vision is to build a better future for the restaurant industry. One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win - together. These are the values we live by: We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners. We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency. We act like owners: We own problems, raise the bar, and build better every day. We win as a crew: We grow stronger through feedback, collaboration, and shared wins. We hire humans. At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
Dec 14, 2025
Full time
Job Type: Permanent Build a brilliant future with Hiscox Head of Reinsurance Value Stream (Product Manager) Reporting to: Re & ILS CTOLocation: LondonType: Permanent Role Overview The Head of Reinsurance Value Stream (VS) is a key member of the RE&ILS Technology Leadership Team. A Product Manager , accountable and responsible for defining and driving the strategic vision and delivery of the end-to-end technology and non-tech solutions enabling, optimising and improving our core Reinsurance business processes and value chain.Reporting directly to the BU CTO, you will lead a team of dedicated Product Owners across key functional Reinsurance domains, including: Claims; Underwriting; Operations; and Pricing. Ensuring the continuous improvement of existing applications and services (RUN/CI) while also championing and delivering new, complex, and large change initiatives (GROW). This role requires close collaboration with the Head of Strategic Change to align the value stream backlogs with the overarching business strategy and portfolio priorities. It will also require close collaboration with engineering heads - to ensure, for technological changes, we have the right talented people in place to do the work. This role is accountable along with Product Owners and squads for the delivery of value to the business on a frequent basis.As a member of the RE&ILS Tech Leadership team - you will also be expected to have a growth mindset and contribute to the underpinning technology strategy that supports the business strategy - ensuring tech & data is a business enabler and delivers a competitive advantage. About Hiscox Re & ILS Hiscox Re & ILS is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision. Key Responsibilities 1. Value Stream Strategy & Vision Vision Ownership: Own and articulate the long-term strategic vision and roadmap for the entire Reinsurance Value Stream, ensuring it directly supports the BU's commercial objectives and strategic goals. Prioritisation & ROI: Champion data-driven decision-making to prioritise features, projects, and epics across the value stream, ensuring the highest Return on Investment (ROI) and strategic fit. Market & Customer Focus: Maintain an expert-level understanding of the Reinsurance market, emerging technology trends, and user needs to proactively identify opportunities for competitive advantage and efficiency gains. 2. Product Leadership & Delivery Execution Team Leadership: Direct line manage, coach, and mentor the dedicated Product Owners for each functional area (Claims, Underwriting, Operations, and Pricing), fostering a high-performing product culture with the highest levels of Psychological Safety and Engagement. Backlog Integration and Management: Oversee the combined backlogs of all squads within the value stream, ensuring alignment, dependency management, and optimal sequencing of work for both RUN (continuous improvement) and GROW (strategic change) initiatives. Ensure you consider the sequencing implications when there are dependencies on other value streams, business subject matter experts, or Group Functions - making sure we prioritise valuable changes that have a high level of "do ability". Performance Measurement: Define, track, and report on key Product Performance Indicators (KPIs) and the achievement of OKRs at the value stream level, demonstrating measurable business value. Quality & Health: Work closely with the Head of Governance and Architecture to ensure all product development adheres to architectural standards, risk management requirements, and operational resilience protocols. Ensure existing services, applications and tools are properly managed - ensuring regulatory and operational resilience work is prioritised over new features. 3. Portfolio & Strategic Change Alignment Strategic Planning Liaison: Collaborate closely with the Head of Strategic Change to input into the BU's overall change portfolio. Support the Head of Strategic Change by preparing your papers for board and review meetings in a timely fashion and ensure you input required details into WAVE for your initiatives to the highest standards in a timely manner (i.e. Strategic Objective, Business Case, OKRs, Milestones, Key Risks, etc.). Initiative Ownership: Represent the value stream's interests in portfolio discussions, ensuring strategic change initiatives are adequately funded, correctly sequenced, and resourced across the relevant squads. Interdependency Management: Proactively identify and resolve dependencies and potential blockers between the value stream's squads and other value streams, business experts or Group functions. Holistic View: Contribute to the RE&ILS leadership team's holistic view of change by clearly communicating progress and upcoming work for the entire value stream portfolio. Work with the RE&ILS Leadership to get their sponsorship of larger initiatives and ask that they help with the overall prioritisation or selections of competing options. Stakeholder Management: Serve as the primary liaison between the business stakeholders (Underwriters, Claims Teams, Actuaries) and the delivery squads, managing expectations and ensuring clear, consistent communication of progress and value delivered. Run regular monthly steer cos with your key sponsors and senior stakeholders - keeping them well informed at a Value Stream level and seeking their guidance and input when matters don't go to plan or direction is unclear. Encourage your key stakeholders to attend sprint reviews and be fully engaged. Ensure your Product Owners run exceptional reviews that also encourage this attendance and engagement. Required Experience and Structure Reporting: Reports into the CTO, Reinsurance & ILS (part of the Technology Leadership Team). Direct Reports: Product Owners for Claims, Underwriting Operations, Workbench, and Pricing. Key Partners: RE&ILS Leadership Team, Senior Business Leaders, Head of Strategic Change, Head of Governance and Architecture, Head of Platform Engineering, Head of Data, Head of Engineering, and RE&ILS Tech Leadership Team Candidate Profile The ideal candidate will be a seasoned Product Management leader with extensive experience in the financial services or insurance technology sector, ideally within reinsurance or big ticket insurance. You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level. Proven experience managing multiple direct reports and complex portfolio dependencies is essential.Main experience required is: The successful candidate will be a seasoned Product Management leader with 4+ years' extensive experience in the financial services, ideally in the insurance sector They should have a good and broad understanding of the insurance value chain - from underwriting, operations, pricing and claims management You must possess strong leadership skills, a deep commercial acumen, and the ability to operate effectively at both a strategic vision level and a detailed execution level Strong leadership, strategic thinking, and the ability
Overview THIS IS AN UNPAID ROLE Role Title: Director of Research (Sustainable Finance) Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a passionate professional VOLUNTEER who takes a methodological approach to their work, conducts independent research and analysis, engages with key stakeholders, and establishes strategic partnerships to progress the BCI's core mission. Driving the end-to-end research process, conducting both independent research and mentoring research officers, publishing research, producing briefing materials for speeches and presentations at high-level conferences; and turning actions into impacts to shape sustainable finance policy agenda on a global platform. BCI is currently looking for an outstanding volunteer to undertake the role of Director of Research (Sustainable Finance) leading Research Division I at BCI. As with all other roles in BCI, this is a voluntary unpaid role. Responsibilities To provide leadership, strategic planning, and administrative and personnel management across the entire Division, particularly with projects that combine "Sustainable Finance" and "Data Technologies" in response to demands from governments; To report to the Director-General, the ExCo, and advisors on progress across the management and a wide range of projects taking place in the Division; To coordinate research support for fellows' councils in areas such as sustainable finance, renewable energy, carbon trading, biodiversity conservation, etc.; To carry out primary and secondary research activities, including both quantitative and qualitative, analytical examination and publishing of high-quality research which spearheads the growing field of sustainable finance (particularly climate/environmental aspects); To generate opportunities for strategic partnerships with the support of Strategy Officers; To attend conferences and events to promote the BCI, communicate research findings and insights engage with key stakeholders. Education & training A relevant degree or training in the relevant discipline, at Ph.D. level, preferred; and Experience in producing research outputs and structured reports for different audiences. Relevant experience Proven ability in organization/business development (e.g. experience working in a target-driven role); Experience in building constructive relationships with stakeholders; Experience in working independently and with teams to drive forward projects using own initiative; and Experience in designing, planning, and facilitating independent research and the ability to meet tight deadlines. Experience leading technology projects (e.g. AI, IoT, DLT) that support sustainable development. Credentials Green/Environmental/Climate/Sustainable Finance. Deep understanding of the TCFD (Task Force on Climate-Related Financial Disclosures) Recommendations - This framework has become in recent years the most important guideline to help financial and non-financial organizations assess climate-related risks and opportunities. Working knowledge of different aspects of the finance sector - It includes important asset classes (e.g. Fixed Income, Equities, Commodities, Derivatives, etc.), types of stakeholders (e.g. Institutional Investors, Exchanges, Asset Managers, Regulators), Risk Assessment, New Regulations (e.g. Basel III/IV), among others. Knowledge of important Sustainable Finance standards - This includes financial products such as Fixed Income (e.g. ICMA Green Bonds Principles, ISO 14030, etc), Equities (e.g. SASB, GRI, IFRS), and EU Taxonomy, among others. Transformational Data Technologies Blockchain and Distributed Ledger Technologies - This should include well-known open-source projects like Ethereum as well as domain-specific ones like Corda R3. Artificial Intelligence - The increasing amount of data from ESG investment requires the use of new technologies like Machine Learning (ML). The Director of Research in this Division should demonstrate experience with supervised and unsupervised ML. Internet of Things - Data from real economy projects in sectors such as Energy, Transport, Materials & Buildings, and Agriculture, among others could be collected in order to demonstrate the environmental impact of sustainable investments. Other aspects of Data and Distributed Computing - In order to handle the growing amount of data across the ESG investment spectrum, candidates should have a working knowledge of Cloud Infrastructure, Version Control (GitHub), DevOps, Software Development, Data Engineering, Databases (SQL and NoSQL), etc. The successful candidate is expected to be cognizant of the intersection of the above and other related fields in order to produce state-of-the-art research outputs across these cross-disciplinary fields. For example, "Blockchain Green Bonds" could be used to fund Energy Efficiency or Agricultural projects, and "Data" flowing from such real economy projects could help automate aspects such as impact assessment, smart contracts in a DLT, etc. Skills and abilities Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels; Excellent English writing skills and detail-orientated; Excellent organizational skills and ability to balance competing demands under pressure; Strong presentation skills and ability to present ideas appropriately and persuasively; and Aptitude in Arabic, Chinese, French, Russian, or Spanish (desirable). General & specialist knowledge Proficiency in the use of Microsoft Office; and Strong depth of knowledge on topics central to the BCI such as climate change, climate finance, blockchain technology, and artificial intelligence preferred (see vacancy description for details). Blockchain and other emerging technologies - Climate change and sustainability - These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. One of the most important aspects of BCI's mission is to support legislators and policymakers to create an enabling environment for the adoption of distributed ledger technologies. To that end, this opportunity will ensure BCI is financially sustainable before we make the developing-country communities sustainable. What's in it for the volunteer? Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge close connections. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Dec 14, 2025
Full time
Overview THIS IS AN UNPAID ROLE Role Title: Director of Research (Sustainable Finance) Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking for a passionate professional VOLUNTEER who takes a methodological approach to their work, conducts independent research and analysis, engages with key stakeholders, and establishes strategic partnerships to progress the BCI's core mission. Driving the end-to-end research process, conducting both independent research and mentoring research officers, publishing research, producing briefing materials for speeches and presentations at high-level conferences; and turning actions into impacts to shape sustainable finance policy agenda on a global platform. BCI is currently looking for an outstanding volunteer to undertake the role of Director of Research (Sustainable Finance) leading Research Division I at BCI. As with all other roles in BCI, this is a voluntary unpaid role. Responsibilities To provide leadership, strategic planning, and administrative and personnel management across the entire Division, particularly with projects that combine "Sustainable Finance" and "Data Technologies" in response to demands from governments; To report to the Director-General, the ExCo, and advisors on progress across the management and a wide range of projects taking place in the Division; To coordinate research support for fellows' councils in areas such as sustainable finance, renewable energy, carbon trading, biodiversity conservation, etc.; To carry out primary and secondary research activities, including both quantitative and qualitative, analytical examination and publishing of high-quality research which spearheads the growing field of sustainable finance (particularly climate/environmental aspects); To generate opportunities for strategic partnerships with the support of Strategy Officers; To attend conferences and events to promote the BCI, communicate research findings and insights engage with key stakeholders. Education & training A relevant degree or training in the relevant discipline, at Ph.D. level, preferred; and Experience in producing research outputs and structured reports for different audiences. Relevant experience Proven ability in organization/business development (e.g. experience working in a target-driven role); Experience in building constructive relationships with stakeholders; Experience in working independently and with teams to drive forward projects using own initiative; and Experience in designing, planning, and facilitating independent research and the ability to meet tight deadlines. Experience leading technology projects (e.g. AI, IoT, DLT) that support sustainable development. Credentials Green/Environmental/Climate/Sustainable Finance. Deep understanding of the TCFD (Task Force on Climate-Related Financial Disclosures) Recommendations - This framework has become in recent years the most important guideline to help financial and non-financial organizations assess climate-related risks and opportunities. Working knowledge of different aspects of the finance sector - It includes important asset classes (e.g. Fixed Income, Equities, Commodities, Derivatives, etc.), types of stakeholders (e.g. Institutional Investors, Exchanges, Asset Managers, Regulators), Risk Assessment, New Regulations (e.g. Basel III/IV), among others. Knowledge of important Sustainable Finance standards - This includes financial products such as Fixed Income (e.g. ICMA Green Bonds Principles, ISO 14030, etc), Equities (e.g. SASB, GRI, IFRS), and EU Taxonomy, among others. Transformational Data Technologies Blockchain and Distributed Ledger Technologies - This should include well-known open-source projects like Ethereum as well as domain-specific ones like Corda R3. Artificial Intelligence - The increasing amount of data from ESG investment requires the use of new technologies like Machine Learning (ML). The Director of Research in this Division should demonstrate experience with supervised and unsupervised ML. Internet of Things - Data from real economy projects in sectors such as Energy, Transport, Materials & Buildings, and Agriculture, among others could be collected in order to demonstrate the environmental impact of sustainable investments. Other aspects of Data and Distributed Computing - In order to handle the growing amount of data across the ESG investment spectrum, candidates should have a working knowledge of Cloud Infrastructure, Version Control (GitHub), DevOps, Software Development, Data Engineering, Databases (SQL and NoSQL), etc. The successful candidate is expected to be cognizant of the intersection of the above and other related fields in order to produce state-of-the-art research outputs across these cross-disciplinary fields. For example, "Blockchain Green Bonds" could be used to fund Energy Efficiency or Agricultural projects, and "Data" flowing from such real economy projects could help automate aspects such as impact assessment, smart contracts in a DLT, etc. Skills and abilities Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels; Excellent English writing skills and detail-orientated; Excellent organizational skills and ability to balance competing demands under pressure; Strong presentation skills and ability to present ideas appropriately and persuasively; and Aptitude in Arabic, Chinese, French, Russian, or Spanish (desirable). General & specialist knowledge Proficiency in the use of Microsoft Office; and Strong depth of knowledge on topics central to the BCI such as climate change, climate finance, blockchain technology, and artificial intelligence preferred (see vacancy description for details). Blockchain and other emerging technologies - Climate change and sustainability - These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. One of the most important aspects of BCI's mission is to support legislators and policymakers to create an enabling environment for the adoption of distributed ledger technologies. To that end, this opportunity will ensure BCI is financially sustainable before we make the developing-country communities sustainable. What's in it for the volunteer? Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge close connections. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Are you passionate about managing properties and building strong client relationships? Do you thrive in an active, hands on environment where your presence and problem solving skills are key? This could be the perfect opportunity for you. We are searching for an experienced Senior Block Manager to join a dynamic, growing team. You'll be responsible for managing a prime portfolio in an iconic London area, while building lasting relationships with both leaseholders and freeholders. Key Responsibilities: Build and maintain strong, trust based relationships with leaseholders and freeholders, ensuring smooth and consistent communication. Regularly visit properties within your portfolio, ensuring the highest standards of upkeep, and working closely with contractors to address any maintenance needs. Oversee Section 20 planned maintenance, working with clients to ensure all projects are within budget and completed on schedule. Manage AGMs, take minutes, and ensure compliance with all building regulations, providing a smooth and efficient process for clients. What You'll Get: A vibrant, supportive team environment with opportunities for career progression. The chance to manage a diverse portfolio in a prime London area. Mentorship and guidance from senior leaders dedicated to your development. A flexible work schedule, with the option to work remotely If you're ready to contribute your expertise in block management and make an impact in a collaborative setting, we want to hear from you.
Dec 13, 2025
Full time
Are you passionate about managing properties and building strong client relationships? Do you thrive in an active, hands on environment where your presence and problem solving skills are key? This could be the perfect opportunity for you. We are searching for an experienced Senior Block Manager to join a dynamic, growing team. You'll be responsible for managing a prime portfolio in an iconic London area, while building lasting relationships with both leaseholders and freeholders. Key Responsibilities: Build and maintain strong, trust based relationships with leaseholders and freeholders, ensuring smooth and consistent communication. Regularly visit properties within your portfolio, ensuring the highest standards of upkeep, and working closely with contractors to address any maintenance needs. Oversee Section 20 planned maintenance, working with clients to ensure all projects are within budget and completed on schedule. Manage AGMs, take minutes, and ensure compliance with all building regulations, providing a smooth and efficient process for clients. What You'll Get: A vibrant, supportive team environment with opportunities for career progression. The chance to manage a diverse portfolio in a prime London area. Mentorship and guidance from senior leaders dedicated to your development. A flexible work schedule, with the option to work remotely If you're ready to contribute your expertise in block management and make an impact in a collaborative setting, we want to hear from you.
Welcome to an exciting opportunity where ambitious individuals are invited to join a team of inquisitive minds and supportive peers, all driven by a shared passion and diverse skills aimed at creating value for businesses through data! About Us Ascent has recently been acquired by Acuity Analytics. This is both a significant milestone for us and a tremendous opportunity for you. Acuity Analytics is a business with a strong global reputation, an impressive client base and ambitious growth plans. We deliver deep insights and domain-led digital transformation to high-growth and heavily regulated organisations. To our customers, we bring a partnership that provides the talent, technology and capability to enhance performance and operational efficiency. About the role As our AI Delivery Manager we require a professional with demonstrable experience of managing AI and Large Language Model projects coupled with the technical understanding needed to ensure success. You will lead data development projects from start to finish. You will coordinate cross-functional teams, manage risks, and keep each initiative on track and on budget. The TDM will own every phase of the project lifecycle, ensuring deliverables meet our clients and Acuity's standards of quality. Our projects sit at the cutting edge of AI, requiring a focus on detail and a readiness to adapt as the field advance. What you will do Plan & Deliver with Precision Translate business outcomes into clear product backlogs, sprint plans, and delivery roadmaps. Ensure requirements are well-defined, testable, and aligned with Agile ways of working. Make Work Visible & Drive Execution Own backlog management, sprint ceremonies, and delivery cadence. Track progress against scope, timelines, and KPIs; elevate blockers early and decisively. Manage Technical Data Pipelines Oversee data ingestion, transformation, and storage workflows across multiple systems. Use SQL, JSON, and Python-based queries to understand and validatedata flows. Maintain a live RAID log, anticipate delivery risks, and implement mitigation strategies. Ensure technical decisions are aligned with architectural standards and ML/AI best practice. Lead Cross-Functional Collaboration Champion shared ownership across engineering, data, product, and Client Success teams. Support clear, concise communication of delivery status to internal and external stakeholders. Own the Budget & Commercial Accountability Track project spend, resource utilisation, and financial forecasts. Proactively highlight variances and ensure delivery remains within approved limits. Communicate Using Data Build and present data-driven dashboards, forecasts, and delivery insights to diverse audiences. Skills & Experience Required Must-have 5+ years in technical project management or technical service delivery. Demonstrable experience delivering data labelling, annotation, or LLM/AI projects. Strong command of Agile Scrum frameworks and tooling (Jira, Confluence). Hands-on capability with SQL, JSON, Python and query-based data inspection. Experience working in startup, scale-up, or high-growth environments. Strong stakeholder management, communication, and technical translation skills. Highly desirable Degree in Computer Science, IT, or a related technical field. Proficiency with data visualisation tools (Tableau, Power BI, Looker). Understanding of system architecture and foundational AI/ML concepts. Proven ability to create delivery structures "from scratch" and operate in constrained or rapidly evolving conditions. MBA, consulting background, PMP/PMI-ACP certification. People are at the Heart of our Business. By investing in people, we achieve exceptional results for our clients and create new opportunities for our teams to thrive.
Dec 13, 2025
Full time
Welcome to an exciting opportunity where ambitious individuals are invited to join a team of inquisitive minds and supportive peers, all driven by a shared passion and diverse skills aimed at creating value for businesses through data! About Us Ascent has recently been acquired by Acuity Analytics. This is both a significant milestone for us and a tremendous opportunity for you. Acuity Analytics is a business with a strong global reputation, an impressive client base and ambitious growth plans. We deliver deep insights and domain-led digital transformation to high-growth and heavily regulated organisations. To our customers, we bring a partnership that provides the talent, technology and capability to enhance performance and operational efficiency. About the role As our AI Delivery Manager we require a professional with demonstrable experience of managing AI and Large Language Model projects coupled with the technical understanding needed to ensure success. You will lead data development projects from start to finish. You will coordinate cross-functional teams, manage risks, and keep each initiative on track and on budget. The TDM will own every phase of the project lifecycle, ensuring deliverables meet our clients and Acuity's standards of quality. Our projects sit at the cutting edge of AI, requiring a focus on detail and a readiness to adapt as the field advance. What you will do Plan & Deliver with Precision Translate business outcomes into clear product backlogs, sprint plans, and delivery roadmaps. Ensure requirements are well-defined, testable, and aligned with Agile ways of working. Make Work Visible & Drive Execution Own backlog management, sprint ceremonies, and delivery cadence. Track progress against scope, timelines, and KPIs; elevate blockers early and decisively. Manage Technical Data Pipelines Oversee data ingestion, transformation, and storage workflows across multiple systems. Use SQL, JSON, and Python-based queries to understand and validatedata flows. Maintain a live RAID log, anticipate delivery risks, and implement mitigation strategies. Ensure technical decisions are aligned with architectural standards and ML/AI best practice. Lead Cross-Functional Collaboration Champion shared ownership across engineering, data, product, and Client Success teams. Support clear, concise communication of delivery status to internal and external stakeholders. Own the Budget & Commercial Accountability Track project spend, resource utilisation, and financial forecasts. Proactively highlight variances and ensure delivery remains within approved limits. Communicate Using Data Build and present data-driven dashboards, forecasts, and delivery insights to diverse audiences. Skills & Experience Required Must-have 5+ years in technical project management or technical service delivery. Demonstrable experience delivering data labelling, annotation, or LLM/AI projects. Strong command of Agile Scrum frameworks and tooling (Jira, Confluence). Hands-on capability with SQL, JSON, Python and query-based data inspection. Experience working in startup, scale-up, or high-growth environments. Strong stakeholder management, communication, and technical translation skills. Highly desirable Degree in Computer Science, IT, or a related technical field. Proficiency with data visualisation tools (Tableau, Power BI, Looker). Understanding of system architecture and foundational AI/ML concepts. Proven ability to create delivery structures "from scratch" and operate in constrained or rapidly evolving conditions. MBA, consulting background, PMP/PMI-ACP certification. People are at the Heart of our Business. By investing in people, we achieve exceptional results for our clients and create new opportunities for our teams to thrive.
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Dec 13, 2025
Full time
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Dec 13, 2025
Full time
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Position Overview We are seeking an experienced and proactive Security Resolution Manager to support our Chief Information Security Officer (CISO) team in managing and resolving security incidents and data exposure risks. The ideal candidate will possess effective communication skills, a strong technical background in cybersecurity, and proven experience in managing issue resolution processes. This role will serve as a key liaison between regional teams and global cybersecurity leadership, ensuring alignment with evolving regulations, data protection and enterprise security standards. Key Responsibilities 1. Security Operations & Incident Management Coordinate and drive to remediation the response to escalated cybersecurity and data incidents, including third-party breaches. Conduct root cause analysis and implement corrective and preventive actions. Maintain detailed incident records and provide timely updates to internal and external stakeholders. Continuously improve incident response processes and reduce response times. Collaborate with risk and compliance teams to integrate incident response into broader risk strategies. 2. Manage Data Exposure Risks Ensure access controls are aligned with global security policies. Monitor and improve access management and DLP processes. Track and resolve DLP alerts and incidents with proper documentation. 3. Data Protection & Privacy Coordinate with the Data Protection Officer to assess and respond to personal data breaches in line with GDPR and local regulations. Support the integration of privacy-by-design principles in systems, processes, and vendor engagements. Monitor compliance with data protection policies and contribute to internal audits and readiness assessments. Contribute to the identification and mitigation of data protection and privacy risks across business operations, supporting proactive compliance with data protection regulations. 4. Cross-Functional Collaboration & Communication Work closely with global and regional teams (SOC, Data Protection, Risk & Compliance, IT, Legal) to resolve issues and remove blockers. Align with the global CISO on strategy, objectives, and regulatory engagements. Deliver cybersecurity awareness and training tailored to regional threat landscapes. Support the integration of new business units, ensuring adherence to security standards. Experience, Skills & Knowledge Substantial experience in information security, with proven experience in managing cyber issues and resolution processes. Strong technical understanding of cybersecurity technologies, threat landscapes, data protection, and security operations practices. Excellent communication, problem-solving and organizational skills Ability to lead and collaborate with cross-functional teams Relevant security certifications (e.g., CISSP, CISM, CRISC, ITIL) are a plus.
Dec 13, 2025
Full time
Position Overview We are seeking an experienced and proactive Security Resolution Manager to support our Chief Information Security Officer (CISO) team in managing and resolving security incidents and data exposure risks. The ideal candidate will possess effective communication skills, a strong technical background in cybersecurity, and proven experience in managing issue resolution processes. This role will serve as a key liaison between regional teams and global cybersecurity leadership, ensuring alignment with evolving regulations, data protection and enterprise security standards. Key Responsibilities 1. Security Operations & Incident Management Coordinate and drive to remediation the response to escalated cybersecurity and data incidents, including third-party breaches. Conduct root cause analysis and implement corrective and preventive actions. Maintain detailed incident records and provide timely updates to internal and external stakeholders. Continuously improve incident response processes and reduce response times. Collaborate with risk and compliance teams to integrate incident response into broader risk strategies. 2. Manage Data Exposure Risks Ensure access controls are aligned with global security policies. Monitor and improve access management and DLP processes. Track and resolve DLP alerts and incidents with proper documentation. 3. Data Protection & Privacy Coordinate with the Data Protection Officer to assess and respond to personal data breaches in line with GDPR and local regulations. Support the integration of privacy-by-design principles in systems, processes, and vendor engagements. Monitor compliance with data protection policies and contribute to internal audits and readiness assessments. Contribute to the identification and mitigation of data protection and privacy risks across business operations, supporting proactive compliance with data protection regulations. 4. Cross-Functional Collaboration & Communication Work closely with global and regional teams (SOC, Data Protection, Risk & Compliance, IT, Legal) to resolve issues and remove blockers. Align with the global CISO on strategy, objectives, and regulatory engagements. Deliver cybersecurity awareness and training tailored to regional threat landscapes. Support the integration of new business units, ensuring adherence to security standards. Experience, Skills & Knowledge Substantial experience in information security, with proven experience in managing cyber issues and resolution processes. Strong technical understanding of cybersecurity technologies, threat landscapes, data protection, and security operations practices. Excellent communication, problem-solving and organizational skills Ability to lead and collaborate with cross-functional teams Relevant security certifications (e.g., CISSP, CISM, CRISC, ITIL) are a plus.
About the Role Work on exciting public sector projects and make a positive difference in people's lives. At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. You'll play a key role in supporting, coaching and leading our teams to deliver the best for our clients and their users. Your flexible leadership style will help teams navigate blockers and find their way to the right solutions. You'll work closely with our product managers and deliver outcomes and value against the product vision. We encourage learning and sharing - you'll help coach team members in communities of practice to improve Agile maturity. Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can do attitude. Our people enjoy challenging themselves to be the best at what they do - if that sounds like you, you'll fit right in! Role Objectives Commercial management. You can build complex relationships with clients and contracted suppliers. You can identify appropriate contractual frameworks and get good value out of the interactions and relationships you build. Communication skills. You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage client and stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Financial management. You know how to set and monitor budgets in complex environments. You can track margins on delivery projects and make adjustments to ensure they remain on budget. You can write or input into bids and statements of work. Life cycle perspective. You can apply experience of multiple parts of the product life cycle within all phases of the GDS framework. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You can work with delivery teams to identify, track and address the most complicated risks, issues and dependencies including where no clear ownership exists. You can identify innovative ways to unblock issues. Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can work with the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across teams and programmes of work, and coordinate delivery. Requirements Excellent previous commercial experience as a Project, Programme or Delivery Manager Solid experience in financial planning for projects, including budgeting and forecasting Experience in supporting teams in goal setting and tracking of milestones Ability to manage risks & issues, with appropriate controls for mitigation Proven experience in ensuring delivery of milestones Supporting definition of team structure and skills set to meet the needs of the project Supporting awareness of strategic context & high level planning Supporting recruitment of new team members Contributing to account commercials & sales Assisting with writing Bids and Statements of Work Nice to have Public sector experience and skills in taking projects through service assessments such as GDS gates Having worked in secure environments and for high security clients SC Clearance Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously. Salary and Holiday £55,000 - £70,000 25 days paid holiday, plus bank holidays Benefits Vitality medical insurance Workplace Pension 5% employer contribution Group Life Assurance Cycle scheme 5 days a year for approved Training WFH equipment allowance Buy / Sell Holiday 2 days paid volunteering days Other Benefits Flexible working Work on exciting projects - make a difference Empowered to make decisions Encouraged to fail fast and learn quickly 1 2 1 and team coaching / training available to all our staff Contact For further information contact - Nat Hinds - Head of Talent Kayla Kirby - Talent Acquisition Specialist You don't meet all the requirements? Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.
Dec 13, 2025
Full time
About the Role Work on exciting public sector projects and make a positive difference in people's lives. At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. You'll play a key role in supporting, coaching and leading our teams to deliver the best for our clients and their users. Your flexible leadership style will help teams navigate blockers and find their way to the right solutions. You'll work closely with our product managers and deliver outcomes and value against the product vision. We encourage learning and sharing - you'll help coach team members in communities of practice to improve Agile maturity. Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can do attitude. Our people enjoy challenging themselves to be the best at what they do - if that sounds like you, you'll fit right in! Role Objectives Commercial management. You can build complex relationships with clients and contracted suppliers. You can identify appropriate contractual frameworks and get good value out of the interactions and relationships you build. Communication skills. You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage client and stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Financial management. You know how to set and monitor budgets in complex environments. You can track margins on delivery projects and make adjustments to ensure they remain on budget. You can write or input into bids and statements of work. Life cycle perspective. You can apply experience of multiple parts of the product life cycle within all phases of the GDS framework. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You can work with delivery teams to identify, track and address the most complicated risks, issues and dependencies including where no clear ownership exists. You can identify innovative ways to unblock issues. Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can work with the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process. Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across teams and programmes of work, and coordinate delivery. Requirements Excellent previous commercial experience as a Project, Programme or Delivery Manager Solid experience in financial planning for projects, including budgeting and forecasting Experience in supporting teams in goal setting and tracking of milestones Ability to manage risks & issues, with appropriate controls for mitigation Proven experience in ensuring delivery of milestones Supporting definition of team structure and skills set to meet the needs of the project Supporting awareness of strategic context & high level planning Supporting recruitment of new team members Contributing to account commercials & sales Assisting with writing Bids and Statements of Work Nice to have Public sector experience and skills in taking projects through service assessments such as GDS gates Having worked in secure environments and for high security clients SC Clearance Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously. Salary and Holiday £55,000 - £70,000 25 days paid holiday, plus bank holidays Benefits Vitality medical insurance Workplace Pension 5% employer contribution Group Life Assurance Cycle scheme 5 days a year for approved Training WFH equipment allowance Buy / Sell Holiday 2 days paid volunteering days Other Benefits Flexible working Work on exciting projects - make a difference Empowered to make decisions Encouraged to fail fast and learn quickly 1 2 1 and team coaching / training available to all our staff Contact For further information contact - Nat Hinds - Head of Talent Kayla Kirby - Talent Acquisition Specialist You don't meet all the requirements? Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.
Project Manager - Equity Corporate Actions Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Equity Corporate Actions team supports the end-to-end lifecycle management of equity instruments, from private markets M&A, IPO & equity offerings, distribution of capital, corporate events, equity reference, identifiers, and pricing. Our team's success is derived from deep domain knowledge, multi-disciplinary collaboration, thoughtful technology utilization, and data management expertise. A strong combination of these skills within our team is critical for us to continuously deliver high quality data that's fit-for-purpose. The role: The Equity Corporate Actions Project Manager will oversee a diverse and high-impact portfolio of projects that span across our global Corporate Actions Data Product. You'll ensure consistent and efficient execution of strategic initiatives that drive improvements to data quality, workflow automation, client offerings, and operational scalability. You will be responsible for structuring and maintaining the full lifecycle of projects-from prioritization and resource allocation through execution and delivery-ensuring that all initiatives are aligned with the team's strategic objectives and capacity. You will act as the central point of coordination across our global teams and leadership to guarantee visibility, accountability, and measurable progress. Your focus will be on embedding discipline in how projects are scoped, tracked, and measured; visualizing project milestones and performance metrics; identifying and mitigating risks; and ensuring the global team's capacity is optimized to deliver against our commitments. We'll trust you to: Ensure project outcomes align with the broader Data strategy and client needs by translating strategic goals into actionable project plans and measurable deliverables. Lead, mentor and motivate project teams on a proactive basis Develop tools and standard processes for project management and execution Coordinate global capacity planning and resource allocation across projects to optimize execution and delivery timelines Visualize and communicate project progress, milestones, and outcomes to management and stakeholders through dashboards and reports Work with project sponsors and partners to complete project outlining, scope, goals, deliverables and resources. Produce metrics that measure business impact and success Identify project schedules to identify when each task will be performed, and assign and monitor resources to ensure project efficiency to improve project deliverables Report project outcomes and/or risks and remove blockers, as necessary, according to project work plan Effectively manage project scope by ensuring any changes to scope are documented and approved. Foster a culture of transparency, collaboration, and disciplined execution within a large, globally distributed team. You'll need to have: Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 3+ years experience managing and maintaining a portfolio of projects, from development to execution Experience working with agile development practices and ability to facilitate agile ceremonies to support continuous improvement Ability to effectively prioritize and adjust priorities as necessary, through continual communication and evaluation of customer needs Success in cross team collaboration and stakeholder management across the organization from Product, Data, Engineering, Sales, and News Detail oriented and strong interpersonal and time management skills Creative and flexible approach to problem solving, aided by strong data analysis skills to effectively identify project risks and report against progress Outstanding written and verbal communication skills We'd love to see: Project Management Professional (PMP), SAFe certification Certified Scrum Master or Certified Scrum Professional (CSM or CSP) Experience using JIRA for project management Experience in data analytics/business intelligence applications (such as QlikSense or Tableau) Does this sound like you? Apply if you think we're a good match! We'll get in touch to let you know what the next steps are. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success. Describe the Data department, and how it fits into the Bloomberg organization. Transcript The Data Department works with a ton of different data sets, and each data set has its own team processing, developing, and ensuring quality for our customers. What makes it really interesting is that data is the foundation of Bloomberg as a whole. Our data teams can do anything from processing the different tasks and sources that provide us data all the way to working with the engineers or the decision makers that are developing our products every day. Data has a lot of opportunities in order to develop different skills and it really hooks into every aspect of the Bloomberg organization. 00:00 The Data Department works with a ton of different data sets, and each data set
Dec 13, 2025
Full time
Project Manager - Equity Corporate Actions Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Equity Corporate Actions team supports the end-to-end lifecycle management of equity instruments, from private markets M&A, IPO & equity offerings, distribution of capital, corporate events, equity reference, identifiers, and pricing. Our team's success is derived from deep domain knowledge, multi-disciplinary collaboration, thoughtful technology utilization, and data management expertise. A strong combination of these skills within our team is critical for us to continuously deliver high quality data that's fit-for-purpose. The role: The Equity Corporate Actions Project Manager will oversee a diverse and high-impact portfolio of projects that span across our global Corporate Actions Data Product. You'll ensure consistent and efficient execution of strategic initiatives that drive improvements to data quality, workflow automation, client offerings, and operational scalability. You will be responsible for structuring and maintaining the full lifecycle of projects-from prioritization and resource allocation through execution and delivery-ensuring that all initiatives are aligned with the team's strategic objectives and capacity. You will act as the central point of coordination across our global teams and leadership to guarantee visibility, accountability, and measurable progress. Your focus will be on embedding discipline in how projects are scoped, tracked, and measured; visualizing project milestones and performance metrics; identifying and mitigating risks; and ensuring the global team's capacity is optimized to deliver against our commitments. We'll trust you to: Ensure project outcomes align with the broader Data strategy and client needs by translating strategic goals into actionable project plans and measurable deliverables. Lead, mentor and motivate project teams on a proactive basis Develop tools and standard processes for project management and execution Coordinate global capacity planning and resource allocation across projects to optimize execution and delivery timelines Visualize and communicate project progress, milestones, and outcomes to management and stakeholders through dashboards and reports Work with project sponsors and partners to complete project outlining, scope, goals, deliverables and resources. Produce metrics that measure business impact and success Identify project schedules to identify when each task will be performed, and assign and monitor resources to ensure project efficiency to improve project deliverables Report project outcomes and/or risks and remove blockers, as necessary, according to project work plan Effectively manage project scope by ensuring any changes to scope are documented and approved. Foster a culture of transparency, collaboration, and disciplined execution within a large, globally distributed team. You'll need to have: Please note we use years of experience as a guide, but we certainly will consider applications from all candidates who are able to demonstrate the skills necessary for the role. 3+ years experience managing and maintaining a portfolio of projects, from development to execution Experience working with agile development practices and ability to facilitate agile ceremonies to support continuous improvement Ability to effectively prioritize and adjust priorities as necessary, through continual communication and evaluation of customer needs Success in cross team collaboration and stakeholder management across the organization from Product, Data, Engineering, Sales, and News Detail oriented and strong interpersonal and time management skills Creative and flexible approach to problem solving, aided by strong data analysis skills to effectively identify project risks and report against progress Outstanding written and verbal communication skills We'd love to see: Project Management Professional (PMP), SAFe certification Certified Scrum Master or Certified Scrum Professional (CSM or CSP) Experience using JIRA for project management Experience in data analytics/business intelligence applications (such as QlikSense or Tableau) Does this sound like you? Apply if you think we're a good match! We'll get in touch to let you know what the next steps are. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success. Describe the Data department, and how it fits into the Bloomberg organization. Transcript The Data Department works with a ton of different data sets, and each data set has its own team processing, developing, and ensuring quality for our customers. What makes it really interesting is that data is the foundation of Bloomberg as a whole. Our data teams can do anything from processing the different tasks and sources that provide us data all the way to working with the engineers or the decision makers that are developing our products every day. Data has a lot of opportunities in order to develop different skills and it really hooks into every aspect of the Bloomberg organization. 00:00 The Data Department works with a ton of different data sets, and each data set