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Essential Employment
Technical Licensing Officer
Essential Employment Grays, Essex
Technical Licensing Officer needed in Grays The rate is £17.38ph PAYE This is a temporary role The reference number is: OR18847 The successful candidate will play a key role in supporting the implementation and day-to-day management of a Selective Licensing scheme, which goes live in January 2026. This is a vital role ensuring landlords and managing agents meet their legal obligations and that residents live in safe, well-managed homes. They will apply housing and licensing legislation to assess, process, and determine licence applications in line with the Housing Act 2004 and will use digital systems and data tools confidently to manage cases, maintain accurate records, and produce performance reports. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Dec 13, 2025
Full time
Technical Licensing Officer needed in Grays The rate is £17.38ph PAYE This is a temporary role The reference number is: OR18847 The successful candidate will play a key role in supporting the implementation and day-to-day management of a Selective Licensing scheme, which goes live in January 2026. This is a vital role ensuring landlords and managing agents meet their legal obligations and that residents live in safe, well-managed homes. They will apply housing and licensing legislation to assess, process, and determine licence applications in line with the Housing Act 2004 and will use digital systems and data tools confidently to manage cases, maintain accurate records, and produce performance reports. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Property Compliance/Repairs Officer
James Andrews Recruitment Solutions
We are currently working in partnership with a Supported Housing provider in Swinton, who are recruiting for a Property Compliance/Repairs Officer on temporary, temporary - permanent or permanent basis. The position is due to start immediately, with the potential to go full time. The hourly rate for the role is up to £25 click apply for full job details
Dec 13, 2025
Full time
We are currently working in partnership with a Supported Housing provider in Swinton, who are recruiting for a Property Compliance/Repairs Officer on temporary, temporary - permanent or permanent basis. The position is due to start immediately, with the potential to go full time. The hourly rate for the role is up to £25 click apply for full job details
Compliance Officer
Trades Workforce Solutions
Compliance Officer - Private Rental Sector (PRS) Office-based - Central London Salary £38-£40k DallasWylde are seeking an experienced Compliance Officer to ensure our clients' private rental portfolio meets all current regulations and the new PRS legislation coming into force in 2026. The successful candidate will lead on compliance monitoring, contractor coordination, property audits, and documentation management across seven high-end residential blocks totaling 1000 units. This is a growing business with an exciting presence in the PRS sector. This newly created position due to business growth is an exciting opportunity to really make this role your own alongside the company's senior management team. Key Responsibilities Certificates & Legal Documents - Valid Compliance Certificates Objective: Ensure all statutory compliance certificates remain valid at all times. Remedials - Completion Within 60 Days Objective: Resolve all inspection-identified remedial actions promptly. Reporting & Accuracy - Compliance Tracker Accuracy Objective: Maintain a central source of truth for compliance status. Reporting & Accuracy - Monthly Report Submission Objective: Provide timely, clear reporting to management. Health & Safety - Major Safety Breaches Objective: Prevent significant safety failures across the portfolio. Health & Safety - Safety Check Pass Rate Objective: Maintain properties in a condition that passes safety checks on first visit. Health & Safety - Risk Assessment Updates Objective: Keep all risk assessments current, relevant and accessible. Communication & Teamwork - Response Time to Emails Objective: Maintain high responsiveness and reliability. Communication & Teamwork - Avoiding Escalations Objective: Solve issues proactively to avoid complaints or senior escalation. About You Strong knowledge of PRS and housing compliance Experience managing large property portfolios Skilled in coordinating contractors and tracking scheduled works Excellent organisational and communication abilities If you're proactive, detail focused, and ready to lead compliance in a growing portfolio, we'd love to hear from you.
Dec 13, 2025
Full time
Compliance Officer - Private Rental Sector (PRS) Office-based - Central London Salary £38-£40k DallasWylde are seeking an experienced Compliance Officer to ensure our clients' private rental portfolio meets all current regulations and the new PRS legislation coming into force in 2026. The successful candidate will lead on compliance monitoring, contractor coordination, property audits, and documentation management across seven high-end residential blocks totaling 1000 units. This is a growing business with an exciting presence in the PRS sector. This newly created position due to business growth is an exciting opportunity to really make this role your own alongside the company's senior management team. Key Responsibilities Certificates & Legal Documents - Valid Compliance Certificates Objective: Ensure all statutory compliance certificates remain valid at all times. Remedials - Completion Within 60 Days Objective: Resolve all inspection-identified remedial actions promptly. Reporting & Accuracy - Compliance Tracker Accuracy Objective: Maintain a central source of truth for compliance status. Reporting & Accuracy - Monthly Report Submission Objective: Provide timely, clear reporting to management. Health & Safety - Major Safety Breaches Objective: Prevent significant safety failures across the portfolio. Health & Safety - Safety Check Pass Rate Objective: Maintain properties in a condition that passes safety checks on first visit. Health & Safety - Risk Assessment Updates Objective: Keep all risk assessments current, relevant and accessible. Communication & Teamwork - Response Time to Emails Objective: Maintain high responsiveness and reliability. Communication & Teamwork - Avoiding Escalations Objective: Solve issues proactively to avoid complaints or senior escalation. About You Strong knowledge of PRS and housing compliance Experience managing large property portfolios Skilled in coordinating contractors and tracking scheduled works Excellent organisational and communication abilities If you're proactive, detail focused, and ready to lead compliance in a growing portfolio, we'd love to hear from you.
Pertemps
Temporary Accommodation Reduction Officer
Pertemps
Job Title: Temporary Accommodation Reduction Officer Rate: £26.04 per hour (Limited/Umbrella) Location: East London Working Pattern: 2 days in the office / 3 days remote Contract: Temporary Overview We are seeking an experienced Temporary Accommodation Reduction Officer to join the Housing team. This role focuses on reducing the number of households in temporary accommodation through proactive casework, effective move on solutions, and strong partnership working. Key Responsibilities Manage a caseload of households in temporary accommodation, identifying suitable pathways into stable housing. Work proactively with residents to support move on and prevent long term TA placements. Liaise with private landlords, housing associations, and internal teams to secure accommodation options. Provide housing advice to minimise homelessness and reduce TA demand. Maintain accurate case records and produce reports as required. Support the council's overall temporary accommodation reduction strategy. Requirements Experience working in homelessness, housing options, or temporary accommodation roles. Strong understanding of housing legislation, including the Homelessness Reduction Act. Excellent communication and case management skills. Ability to work independently and to service targets. Knowledge of working with vulnerable households and complex needs. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Dec 13, 2025
Full time
Job Title: Temporary Accommodation Reduction Officer Rate: £26.04 per hour (Limited/Umbrella) Location: East London Working Pattern: 2 days in the office / 3 days remote Contract: Temporary Overview We are seeking an experienced Temporary Accommodation Reduction Officer to join the Housing team. This role focuses on reducing the number of households in temporary accommodation through proactive casework, effective move on solutions, and strong partnership working. Key Responsibilities Manage a caseload of households in temporary accommodation, identifying suitable pathways into stable housing. Work proactively with residents to support move on and prevent long term TA placements. Liaise with private landlords, housing associations, and internal teams to secure accommodation options. Provide housing advice to minimise homelessness and reduce TA demand. Maintain accurate case records and produce reports as required. Support the council's overall temporary accommodation reduction strategy. Requirements Experience working in homelessness, housing options, or temporary accommodation roles. Strong understanding of housing legislation, including the Homelessness Reduction Act. Excellent communication and case management skills. Ability to work independently and to service targets. Knowledge of working with vulnerable households and complex needs. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Gas Engineer
Livin Housing Limited City, London
Annual salary: up to £38,556.00 Gas Engineer Location: Ilford Salary: Up to £ 38,556 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Ilford Branch, delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Required Qualifications: CCN1 Core Domestic Gas Safety - UK Certification, CENWAT Central Heating Boilers & Water Heaters - UK Certification, CKR1 Domestic Cooking Appliances - UK Certification, HTR1 Fires & Wall Heaters - UK Certification Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Dec 13, 2025
Full time
Annual salary: up to £38,556.00 Gas Engineer Location: Ilford Salary: Up to £ 38,556 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Ilford Branch, delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Required Qualifications: CCN1 Core Domestic Gas Safety - UK Certification, CENWAT Central Heating Boilers & Water Heaters - UK Certification, CKR1 Domestic Cooking Appliances - UK Certification, HTR1 Fires & Wall Heaters - UK Certification Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Pertemps
Resident Engagement Specialist
Pertemps
A local authority in the UK is seeking an Engagement Officer to support its Resident Involvement Strategy. Your role will focus on enhancing community participation among council housing residents by working with tenant associations and other local groups. You will help improve communication, support governance, and facilitate activities that uphold community engagement. Strong organizational skills and a commitment to equality are essential for this position.
Dec 13, 2025
Full time
A local authority in the UK is seeking an Engagement Officer to support its Resident Involvement Strategy. Your role will focus on enhancing community participation among council housing residents by working with tenant associations and other local groups. You will help improve communication, support governance, and facilitate activities that uphold community engagement. Strong organizational skills and a commitment to equality are essential for this position.
emh group
Housing Officer
emh group
Housing Officer (North) Location/Base: Patch - Mansfield and Nottinghamshire (This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home) Hours: 35 hours week Salary: £31,082 - £34,535 per annum (RFJ 6) We are thrilled to invite you to join us at emh during this period of growth for our Communities Team click apply for full job details
Dec 13, 2025
Full time
Housing Officer (North) Location/Base: Patch - Mansfield and Nottinghamshire (This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home) Hours: 35 hours week Salary: £31,082 - £34,535 per annum (RFJ 6) We are thrilled to invite you to join us at emh during this period of growth for our Communities Team click apply for full job details
Mears Group
Gas Engineer
Mears Group Cove Bay, Aberdeen
Gas Engineer page is loaded Gas Engineerlocations: Aberdeen: Peterheadtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £43,006.79 Gas Engineer Location: Aberdeen and Peterhead Salary: Up to £43,006.79 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Aberdeen delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact:Beth Dunford ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
Dec 13, 2025
Full time
Gas Engineer page is loaded Gas Engineerlocations: Aberdeen: Peterheadtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £43,006.79 Gas Engineer Location: Aberdeen and Peterhead Salary: Up to £43,006.79 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Aberdeen delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact:Beth Dunford ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)0:00 / 2:45
NFP People
Floating Support Worker
NFP People Southend-on-sea, Essex
Floating Support Worker We are seeking a compassionate and motivated Floating Support Worker to empower people across Southend to sustain their tenancies and rebuild independence. Position: Floating Support Worker Salary: £28000pa Location: Southend-on-Sea Hours: Full time, with some evening/weekend flexibility Contract: 12-month fixed term Closing date: 20th January 2026 About the Job: This is an opportunity to join a multi-disciplinary homelessness service delivering trauma-informed, strengths-based tenancy sustainment support to people living across Southend. You will work flexibly in the community, helping individuals maintain their homes, improve wellbeing and prevent homelessness. Key responsibilities include: Providing person-centred, trauma-informed support that promotes dignity, empowerment and psychological safety. Carrying out gentle, client-paced assessments and co-producing SMART support and safety plans. Offering practical, non-judgemental guidance around home safety, hygiene, clutter, routines and tenancy responsibilities. Completing trauma-informed risk assessments and responding appropriately to safeguarding concerns. Identifying early tenancy risks and taking proactive steps to prevent homelessness. Working collaboratively with landlords, local authority housing teams, health services, substance use providers and community organisations. Maintaining accurate, strengths-based case notes and outcomes using internal systems. Supporting clients to build confidence through education, training, volunteering and community participation. Facilitating group activities that promote belonging, empowerment and psychological safety. Caseloads are varied and dynamic, typically up to 30 clients, and you'll work closely with colleagues across the service to ensure holistic, coordinated support. About You You will be someone who brings warmth, patience and a genuine commitment to trauma-informed practice. You'll have experience supporting people with complex needs such as trauma, rough sleeping, mental or physical ill health, or substance use. You will also bring: Strong understanding of trauma, psychological safety and how trauma affects engagement. Knowledge of safeguarding, homelessness pathways, tenancy sustainment and welfare benefits. Ability to build trusting relationships with people who may distrust services. Skills in de-escalation, grounding techniques and supporting emotional regulation. Confidence managing a community-based caseload independently. Good IT and record-keeping skills, plus basic numeracy for budgeting and bills. A non-judgemental approach to supporting clients with home safety, clutter and cleanliness. Reliability, consistency, strong boundaries and a commitment to equality, diversity and inclusion. Flexibility to work some evenings, weekends and bank holidays is required. About the Organisation You will be joining a respected homelessness service in Southend that supports individuals to sustain tenancies, improve wellbeing and build brighter futures. The organisation is values-driven, person-centred and committed to trauma-informed practice, inclusion and long-term recovery. Other roles you may have experience of could include: Tenancy Support Worker, Housing Support Worker, Homelessness Support Worker, Outreach Worker, Keyworker, Recovery Worker, Supported Housing Officer, Community Support Worker, Complex Needs Worker, Resettlement Worker.
Dec 13, 2025
Full time
Floating Support Worker We are seeking a compassionate and motivated Floating Support Worker to empower people across Southend to sustain their tenancies and rebuild independence. Position: Floating Support Worker Salary: £28000pa Location: Southend-on-Sea Hours: Full time, with some evening/weekend flexibility Contract: 12-month fixed term Closing date: 20th January 2026 About the Job: This is an opportunity to join a multi-disciplinary homelessness service delivering trauma-informed, strengths-based tenancy sustainment support to people living across Southend. You will work flexibly in the community, helping individuals maintain their homes, improve wellbeing and prevent homelessness. Key responsibilities include: Providing person-centred, trauma-informed support that promotes dignity, empowerment and psychological safety. Carrying out gentle, client-paced assessments and co-producing SMART support and safety plans. Offering practical, non-judgemental guidance around home safety, hygiene, clutter, routines and tenancy responsibilities. Completing trauma-informed risk assessments and responding appropriately to safeguarding concerns. Identifying early tenancy risks and taking proactive steps to prevent homelessness. Working collaboratively with landlords, local authority housing teams, health services, substance use providers and community organisations. Maintaining accurate, strengths-based case notes and outcomes using internal systems. Supporting clients to build confidence through education, training, volunteering and community participation. Facilitating group activities that promote belonging, empowerment and psychological safety. Caseloads are varied and dynamic, typically up to 30 clients, and you'll work closely with colleagues across the service to ensure holistic, coordinated support. About You You will be someone who brings warmth, patience and a genuine commitment to trauma-informed practice. You'll have experience supporting people with complex needs such as trauma, rough sleeping, mental or physical ill health, or substance use. You will also bring: Strong understanding of trauma, psychological safety and how trauma affects engagement. Knowledge of safeguarding, homelessness pathways, tenancy sustainment and welfare benefits. Ability to build trusting relationships with people who may distrust services. Skills in de-escalation, grounding techniques and supporting emotional regulation. Confidence managing a community-based caseload independently. Good IT and record-keeping skills, plus basic numeracy for budgeting and bills. A non-judgemental approach to supporting clients with home safety, clutter and cleanliness. Reliability, consistency, strong boundaries and a commitment to equality, diversity and inclusion. Flexibility to work some evenings, weekends and bank holidays is required. About the Organisation You will be joining a respected homelessness service in Southend that supports individuals to sustain tenancies, improve wellbeing and build brighter futures. The organisation is values-driven, person-centred and committed to trauma-informed practice, inclusion and long-term recovery. Other roles you may have experience of could include: Tenancy Support Worker, Housing Support Worker, Homelessness Support Worker, Outreach Worker, Keyworker, Recovery Worker, Supported Housing Officer, Community Support Worker, Complex Needs Worker, Resettlement Worker.
NFP People
PRS Liaison Worker
NFP People Southend-on-sea, Essex
PRS Liaison Worker We are seeking a proactive, relationship focused PRS Liaison Worker to help people move into safe, sustainable homes and strengthen partnerships across Southend's private rented sector. Position: PRS Liaison Worker Salary: £28000pa Hours: Full-time, 37 hours per week Location: Southend-on-Sea Contract: 12 month pilot (potential for extension) Closing date: 9th January 2026 About the Job: This is an exciting opportunity to join a pioneering pilot designed to accelerate move on from supported accommodation and improve long term tenancy sustainment. You will play a key role in blending landlord engagement, tenancy matching, and early intervention support to help residents transition into independent living and reduce homelessness across the city. Key responsibilities include: Building and maintaining strong relationships with PRS landlords, letting agents, SEAL and wider housing partners Promoting a Landlord Assurance Package and acting as a trusted single point of contact Identifying PRS ready residents and coordinating viewings, sign ups and tenancy negotiations Ensuring residents understand tenancy rights, responsibilities, budgeting and expectations Providing up to 12 months of light touch sustainment support to prevent tenancy breakdown Responding to emerging issues, including out of hours concerns, in partnership with the wider team Coordinating wraparound referrals such as mental health, substance misuse, benefits and employment support Contributing to multi agency meetings, access panels and case conferences Maintaining accurate case records and supporting monthly and quarterly reporting for the pilot evaluation This role directly supports improved wellbeing, reduced "bed blocking," and a more ethical, confident PRS landscape across Southend. About You You will be a confident communicator who can build trust with landlords, tenants and partners. You bring experience in housing, homelessness, lettings or support work, alongside an understanding of the private rented sector and the barriers faced by people with lived experience of homelessness. You will also bring: Strong relationship building and negotiation skills A person centred, strengths based and trauma informed approach The ability to identify risks early and intervene appropriately Excellent organisation and caseload management skills Confidence using CRM systems and digital tools Empathy, professionalism, resilience and a belief in people's ability to sustain independence Full training will be provided, including trauma informed practice, tenancy law basics, SEAL engagement and data systems. About the Organisation This role sits within a forward thinking homelessness and housing service committed to improving move on pathways, strengthening PRS partnerships, and supporting people to achieve long term independence. The organisation works collaboratively with local partners, champions lived experience involvement, and delivers high quality, person centred support. Other roles you may have experience of could include: PRS Officer, Tenancy Sustainment Worker, Housing Support Worker, Lettings Negotiator, Resettlement Worker, Floating Support Worker, Housing Options Officer, Landlord Liaison Officer, Move On Worker.
Dec 13, 2025
Full time
PRS Liaison Worker We are seeking a proactive, relationship focused PRS Liaison Worker to help people move into safe, sustainable homes and strengthen partnerships across Southend's private rented sector. Position: PRS Liaison Worker Salary: £28000pa Hours: Full-time, 37 hours per week Location: Southend-on-Sea Contract: 12 month pilot (potential for extension) Closing date: 9th January 2026 About the Job: This is an exciting opportunity to join a pioneering pilot designed to accelerate move on from supported accommodation and improve long term tenancy sustainment. You will play a key role in blending landlord engagement, tenancy matching, and early intervention support to help residents transition into independent living and reduce homelessness across the city. Key responsibilities include: Building and maintaining strong relationships with PRS landlords, letting agents, SEAL and wider housing partners Promoting a Landlord Assurance Package and acting as a trusted single point of contact Identifying PRS ready residents and coordinating viewings, sign ups and tenancy negotiations Ensuring residents understand tenancy rights, responsibilities, budgeting and expectations Providing up to 12 months of light touch sustainment support to prevent tenancy breakdown Responding to emerging issues, including out of hours concerns, in partnership with the wider team Coordinating wraparound referrals such as mental health, substance misuse, benefits and employment support Contributing to multi agency meetings, access panels and case conferences Maintaining accurate case records and supporting monthly and quarterly reporting for the pilot evaluation This role directly supports improved wellbeing, reduced "bed blocking," and a more ethical, confident PRS landscape across Southend. About You You will be a confident communicator who can build trust with landlords, tenants and partners. You bring experience in housing, homelessness, lettings or support work, alongside an understanding of the private rented sector and the barriers faced by people with lived experience of homelessness. You will also bring: Strong relationship building and negotiation skills A person centred, strengths based and trauma informed approach The ability to identify risks early and intervene appropriately Excellent organisation and caseload management skills Confidence using CRM systems and digital tools Empathy, professionalism, resilience and a belief in people's ability to sustain independence Full training will be provided, including trauma informed practice, tenancy law basics, SEAL engagement and data systems. About the Organisation This role sits within a forward thinking homelessness and housing service committed to improving move on pathways, strengthening PRS partnerships, and supporting people to achieve long term independence. The organisation works collaboratively with local partners, champions lived experience involvement, and delivers high quality, person centred support. Other roles you may have experience of could include: PRS Officer, Tenancy Sustainment Worker, Housing Support Worker, Lettings Negotiator, Resettlement Worker, Floating Support Worker, Housing Options Officer, Landlord Liaison Officer, Move On Worker.
Hays
Income Officer
Hays
Your new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of contact for customers with low-level rent a click apply for full job details
Dec 13, 2025
Seasonal
Your new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of contact for customers with low-level rent a click apply for full job details
NFP People
Practical Skills Worker
NFP People Southend-on-sea, Essex
Practical Skills Worker Are you a proactive and hands-on Practical Skills Worker who can support people moving into and sustaining safe, independent accommodation across Southend-on-Sea. Salary: £28000pa Contract: 12-month fixed term Location: Southend-on-Sea (community-based with some hub working) Hours: Full time Closing date: 13th January 2026 About the Role: As a Practical Skills Worker, you will play a vital role in supporting individuals to transition successfully into independent accommodation. You will provide responsive, practical support that reduces tenancy breakdown and promotes long-term wellbeing and independence. This is a hands-on, varied role that involves helping residents move safely into their new homes, ensuring properties are ready for occupation, and supporting people to develop the essential skills needed to sustain their tenancy. Key responsibilities include: Assisting with move-in tasks such as property checks, furniture assembly, transporting belongings and ensuring basic safety standards. Carrying out void, pre-void and move-in checks and helping to arrange essential works or furniture replacements. Coaching residents in practical skills including meter readings, registering utilities, cleaning routines, waste management and basic household maintenance. Providing early tenancy support, identifying issues before they escalate and helping residents settle confidently into their new home. Working closely with landlords, property teams and support workers to ensure coordinated, wraparound support. Maintaining accurate case notes and contributing to monitoring, outcomes and service improvement. Following safeguarding, health & safety, lone-working and professional boundary guidelines at all times. About You You will be practical, calm and solutions-focused, with a positive, empowering approach to supporting people who may face multiple challenges. You'll be confident working independently in the community and comfortable offering hands-on support. Experience providing practical or tenancy-related support to vulnerable people. Strong communication, organisation and problem-solving skills. The ability to coach and build confidence in residents developing independent living skills. Understanding of safeguarding, risk management and professional boundaries. Willingness and ability to undertake manual handling tasks. A reliable, empathetic and non-judgemental approach. Desirable experience includes homelessness services, supported housing, private rented sector access schemes, advocacy, or basic household repairs and maintenance. About the Organisation You will be working on behalf of a forward-thinking organisation delivering high-quality tenancy sustainment and move-on support within the community. The service offers a supportive team environment, reflective practice, ongoing training and the opportunity to make a meaningful difference to people's lives. Other roles you may have experience of could include: Tenancy Support Worker, Move-On Worker, Housing Support Worker, Floating Support Officer, Resettlement Worker, Independent Living Worker, Practical Support Worker, Community Support Worker, Housing Coach, PRS Navigator.
Dec 13, 2025
Full time
Practical Skills Worker Are you a proactive and hands-on Practical Skills Worker who can support people moving into and sustaining safe, independent accommodation across Southend-on-Sea. Salary: £28000pa Contract: 12-month fixed term Location: Southend-on-Sea (community-based with some hub working) Hours: Full time Closing date: 13th January 2026 About the Role: As a Practical Skills Worker, you will play a vital role in supporting individuals to transition successfully into independent accommodation. You will provide responsive, practical support that reduces tenancy breakdown and promotes long-term wellbeing and independence. This is a hands-on, varied role that involves helping residents move safely into their new homes, ensuring properties are ready for occupation, and supporting people to develop the essential skills needed to sustain their tenancy. Key responsibilities include: Assisting with move-in tasks such as property checks, furniture assembly, transporting belongings and ensuring basic safety standards. Carrying out void, pre-void and move-in checks and helping to arrange essential works or furniture replacements. Coaching residents in practical skills including meter readings, registering utilities, cleaning routines, waste management and basic household maintenance. Providing early tenancy support, identifying issues before they escalate and helping residents settle confidently into their new home. Working closely with landlords, property teams and support workers to ensure coordinated, wraparound support. Maintaining accurate case notes and contributing to monitoring, outcomes and service improvement. Following safeguarding, health & safety, lone-working and professional boundary guidelines at all times. About You You will be practical, calm and solutions-focused, with a positive, empowering approach to supporting people who may face multiple challenges. You'll be confident working independently in the community and comfortable offering hands-on support. Experience providing practical or tenancy-related support to vulnerable people. Strong communication, organisation and problem-solving skills. The ability to coach and build confidence in residents developing independent living skills. Understanding of safeguarding, risk management and professional boundaries. Willingness and ability to undertake manual handling tasks. A reliable, empathetic and non-judgemental approach. Desirable experience includes homelessness services, supported housing, private rented sector access schemes, advocacy, or basic household repairs and maintenance. About the Organisation You will be working on behalf of a forward-thinking organisation delivering high-quality tenancy sustainment and move-on support within the community. The service offers a supportive team environment, reflective practice, ongoing training and the opportunity to make a meaningful difference to people's lives. Other roles you may have experience of could include: Tenancy Support Worker, Move-On Worker, Housing Support Worker, Floating Support Officer, Resettlement Worker, Independent Living Worker, Practical Support Worker, Community Support Worker, Housing Coach, PRS Navigator.
Paradigm Housing
Repairs Intervention Officer
Paradigm Housing High Wycombe, Buckinghamshire
With the use of Power BI and other data sources, analyse residential property repair cases in order to identify potential risks for timely resolution and effective risk mitigation. You will work collaboratively across teams, based on case review outcomes, using data insights to inform service improvements and lead service review meetings with relevant stakeholders. You will provide monthly reporting on intervention reviews, actions taken, and outcomes achieved. Produce disrepair disclosures within required time-frames, support Pre-Action Disrepair processes and provide operational cover to maintain service continuity. Whilst this role is for a period of 12 months there is potential for it to be extended or made permanent or there may be other opportunities available within our growing business. If this doesn't materialise you will still gain valuable skills and experience to support your future career development. We operate a hybrid model with at least 2 days based at our office in Wooburn Green, High Wycombe, Bucks and 3 days at home/remote. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team: Reporting to the (Housing) Disrepair & Intervention Manager within our Asset function of our larger Property directorate (circa 300 employees including a large direct labour operation of professional tradespeople) there are many area you can learn and grow. This is an important role where data is key in order properly identify and remedy problems that may arise in our properties. Key Responsibilities: Proactively review repair intervention cases using Power BI and other data sources to assess failures and risks to residents, properties, and the organisation. Coordinate timely and effective mitigation actions with relevant teams, escalating appropriate. Engage with internal teams and external stakeholders to resolve complex cases Champion a resident-focused approach, ensuring residents are kept informed and supported throughout the process, and that all activities comply with relevant legislation, internal policies, and regulatory standards. Monitor and track all intervention cases to ensure actions are completed within agreed timescales, identifying when a further review is required. Lead service review meetings with managers and stakeholders, presenting performance data, service gaps, and recommending improvements based on trends and insights from intervention reviews. Support the Disrepair & Intervention Manager with Pre-Action Disrepair claims, ensuring all actions are completed in accordance with the Disrepair Protocol and agreed timelines. Produce disrepair disclosure documents, ensuring accuracy, consistency, and quality in line with legal and procedural requirements. Influence and collaborate with internal teams and external stakeholders to resolve complex issues and drive service improvements. What Were Looking For Must haves: Strong technical understanding of property components, repair issues, and maintenance standards, which is likely to have been gained through experience in surveying, asset management, or property-related casework. Experience in property maintenance or housing services, with the ability to interpret repair data, assess risks, and engage effectively with technical teams. Proven ability to manage multiple property repair cases in a fast-paced environment. Skilled in analysing large volumes of repair data to identify trends, risks, and service gaps. Proficient in using Power BI or similar tools to support data analysis and decision-making. Demonstrable resident-focused approach, balancing service delivery with risk management. Effective stakeholder management skills, with the confidence to challenge and influence constructively. Strong written and verbal communication skills, with the ability to produce clear reports and present findings to varied audiences. Pragmatic and creative problem-solver, focused on delivering timely, practical solutions. Proficient in Microsoft Office applications, including Word, Excel, Outlook, Power BI or other data analysis tools. Nice to haves: Knowledge of the Pre-Action Disrepair Protocol and relevant landlord, tenant, and leaseholder legislation. Ability to contribute to the review of policies, procedures, and strategies related to maintenance functions. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £40,967 p/a 25 days holiday, increasing with service, plus 3 days Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: 30+ Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Whilst this post is for 12 months there is a possibility of extension or permanency and even this doesn't materialise you will gain valuable experience and skills to support your next career move. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: Monday 22 December 2025 JBRP1_UKTJ
Dec 13, 2025
Full time
With the use of Power BI and other data sources, analyse residential property repair cases in order to identify potential risks for timely resolution and effective risk mitigation. You will work collaboratively across teams, based on case review outcomes, using data insights to inform service improvements and lead service review meetings with relevant stakeholders. You will provide monthly reporting on intervention reviews, actions taken, and outcomes achieved. Produce disrepair disclosures within required time-frames, support Pre-Action Disrepair processes and provide operational cover to maintain service continuity. Whilst this role is for a period of 12 months there is potential for it to be extended or made permanent or there may be other opportunities available within our growing business. If this doesn't materialise you will still gain valuable skills and experience to support your future career development. We operate a hybrid model with at least 2 days based at our office in Wooburn Green, High Wycombe, Bucks and 3 days at home/remote. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team: Reporting to the (Housing) Disrepair & Intervention Manager within our Asset function of our larger Property directorate (circa 300 employees including a large direct labour operation of professional tradespeople) there are many area you can learn and grow. This is an important role where data is key in order properly identify and remedy problems that may arise in our properties. Key Responsibilities: Proactively review repair intervention cases using Power BI and other data sources to assess failures and risks to residents, properties, and the organisation. Coordinate timely and effective mitigation actions with relevant teams, escalating appropriate. Engage with internal teams and external stakeholders to resolve complex cases Champion a resident-focused approach, ensuring residents are kept informed and supported throughout the process, and that all activities comply with relevant legislation, internal policies, and regulatory standards. Monitor and track all intervention cases to ensure actions are completed within agreed timescales, identifying when a further review is required. Lead service review meetings with managers and stakeholders, presenting performance data, service gaps, and recommending improvements based on trends and insights from intervention reviews. Support the Disrepair & Intervention Manager with Pre-Action Disrepair claims, ensuring all actions are completed in accordance with the Disrepair Protocol and agreed timelines. Produce disrepair disclosure documents, ensuring accuracy, consistency, and quality in line with legal and procedural requirements. Influence and collaborate with internal teams and external stakeholders to resolve complex issues and drive service improvements. What Were Looking For Must haves: Strong technical understanding of property components, repair issues, and maintenance standards, which is likely to have been gained through experience in surveying, asset management, or property-related casework. Experience in property maintenance or housing services, with the ability to interpret repair data, assess risks, and engage effectively with technical teams. Proven ability to manage multiple property repair cases in a fast-paced environment. Skilled in analysing large volumes of repair data to identify trends, risks, and service gaps. Proficient in using Power BI or similar tools to support data analysis and decision-making. Demonstrable resident-focused approach, balancing service delivery with risk management. Effective stakeholder management skills, with the confidence to challenge and influence constructively. Strong written and verbal communication skills, with the ability to produce clear reports and present findings to varied audiences. Pragmatic and creative problem-solver, focused on delivering timely, practical solutions. Proficient in Microsoft Office applications, including Word, Excel, Outlook, Power BI or other data analysis tools. Nice to haves: Knowledge of the Pre-Action Disrepair Protocol and relevant landlord, tenant, and leaseholder legislation. Ability to contribute to the review of policies, procedures, and strategies related to maintenance functions. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. annual salary: £40,967 p/a 25 days holiday, increasing with service, plus 3 days Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity, and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Flexible working hybrid options, modern offices, free parking & EV charging And thats just the beginning! Were also thrilled to provide: 30+ Mental Health First Aiders available to support Car leasing via salary sacrifice (for permanent colleagues subject to conditions) Funded training, qualifications & apprenticeships 3 paid volunteering days in the local communities Peer-recognition rewards platform Paid professional subscription (one per year) Whilst this post is for 12 months there is a possibility of extension or permanency and even this doesn't materialise you will gain valuable experience and skills to support your next career move. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: Monday 22 December 2025 JBRP1_UKTJ
Trading Standards Enforcement Officer
Warrington Borough Council City, Warrington
We're proud of the work our Warrington Trading Standards team. Our aim is always to protect consumers, support businesses, and ensure fairness across our borough. We have considerable experience of both Magistrates and Crown Court proceedings and, where necessary, take a robust approach to tackling rogue traders. Currently, our focus includes rogue trader investigations and Lettings Agents compliance. Alongside this, we've been fortunate to receive DHSC funding for a Tobacco and Vapes trainee, which has boosted our capacity to undertake this important work. The Investigations and Enforcement Team is wide-ranging, incorporating Trading Standards, Financial Investigation and Intelligence, Licensing Enforcement (including animal feed, animal health, and animal licensing), Licensing Enforcement (Alcohol, Taxis, Street Trading, and Gambling), as well as Planning Enforcement and Environmental Crime. We work closely with Community Safety, Environmental Health and Protection, the Licensing Team, and Housing Standards, all of whom fall within the wider Public Protection and Prevention Service. Together, we aim to identify innovative and efficient ways of working to maximise our resources and deliver the best outcomes for Warrington. The role We're looking for a hard-working officer who can work both independently and as part of our dedicated team, contributing to our aims of protecting consumers and supporting businesses. This full-time vacancy has arisen as we say a heartfelt thank you and goodbye to a long-standing and dedicated officer who has given over 17 years of service to Warrington and over 20 years service to the Trading Standards profession. It's an opportunity to step into a role with real purpose with a supportive team and managers. What's needed? Check the person specification and ensure you can meet ALL the essential criteria for the grade 6 or 7 or 8 (Grade 9 is not available for this enforcement officers post). Endeavour to evidence all the essential criteria and as many of the desirable criteria as possible in your application in order to increase the likelihood of an interview. Please note we do not accept or read c.v.'s. As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information For an informal chat please email and either Linda Smallthwaite Investigations and Enforcement Manager or Geraldine Marchment Principal Trading Standards Officer will contact you. Interviews will be in the early new year. In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role. Therefore, you must have the right to work in the UK to be eligible for appointment. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Warrington Borough Council is a Disability Confident employer Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT
Dec 13, 2025
Full time
We're proud of the work our Warrington Trading Standards team. Our aim is always to protect consumers, support businesses, and ensure fairness across our borough. We have considerable experience of both Magistrates and Crown Court proceedings and, where necessary, take a robust approach to tackling rogue traders. Currently, our focus includes rogue trader investigations and Lettings Agents compliance. Alongside this, we've been fortunate to receive DHSC funding for a Tobacco and Vapes trainee, which has boosted our capacity to undertake this important work. The Investigations and Enforcement Team is wide-ranging, incorporating Trading Standards, Financial Investigation and Intelligence, Licensing Enforcement (including animal feed, animal health, and animal licensing), Licensing Enforcement (Alcohol, Taxis, Street Trading, and Gambling), as well as Planning Enforcement and Environmental Crime. We work closely with Community Safety, Environmental Health and Protection, the Licensing Team, and Housing Standards, all of whom fall within the wider Public Protection and Prevention Service. Together, we aim to identify innovative and efficient ways of working to maximise our resources and deliver the best outcomes for Warrington. The role We're looking for a hard-working officer who can work both independently and as part of our dedicated team, contributing to our aims of protecting consumers and supporting businesses. This full-time vacancy has arisen as we say a heartfelt thank you and goodbye to a long-standing and dedicated officer who has given over 17 years of service to Warrington and over 20 years service to the Trading Standards profession. It's an opportunity to step into a role with real purpose with a supportive team and managers. What's needed? Check the person specification and ensure you can meet ALL the essential criteria for the grade 6 or 7 or 8 (Grade 9 is not available for this enforcement officers post). Endeavour to evidence all the essential criteria and as many of the desirable criteria as possible in your application in order to increase the likelihood of an interview. Please note we do not accept or read c.v.'s. As well as a competitive salary, working for us means you get: 26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Key Dates & Further Information For an informal chat please email and either Linda Smallthwaite Investigations and Enforcement Manager or Geraldine Marchment Principal Trading Standards Officer will contact you. Interviews will be in the early new year. In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role. Therefore, you must have the right to work in the UK to be eligible for appointment. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post. Warrington Borough Council is a Disability Confident employer Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT
Technical Support Officer
OPUS PEOPLE SOLUTIONS GROUP LIMITED Redditch, Worcestershire
Technical Support Officer Hourly rate:£15.31 per hour PAYE Location:Crossgate House Redditch B98 7SN- office based only Contract:3 months with review for extension Working hours:Monday-Friday 9am to 5pm Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including click apply for full job details
Dec 13, 2025
Seasonal
Technical Support Officer Hourly rate:£15.31 per hour PAYE Location:Crossgate House Redditch B98 7SN- office based only Contract:3 months with review for extension Working hours:Monday-Friday 9am to 5pm Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including click apply for full job details
Pertemps
Resident Engagement & Community Partnerships Officer
Pertemps
A housing services provider is seeking a Resident Engagement Officer to strengthen community networks and enhance resident involvement. The role involves supporting tenant associations, managing engagement activities, and ensuring effective communication among various stakeholders. Candidates should possess strong communication skills, experience with community groups, and a passion for empowering diverse residents. This position offers a chance to contribute positively to housing services and improve service delivery across communities.
Dec 13, 2025
Full time
A housing services provider is seeking a Resident Engagement Officer to strengthen community networks and enhance resident involvement. The role involves supporting tenant associations, managing engagement activities, and ensuring effective communication among various stakeholders. Candidates should possess strong communication skills, experience with community groups, and a passion for empowering diverse residents. This position offers a chance to contribute positively to housing services and improve service delivery across communities.
Mears Group
Gas Engineer
Mears Group Ilford, Essex
Gas Engineer page is loaded Gas Engineerlocations: Ilfordtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £38,556.00 Gas Engineer Location: Ilford Salary: Up to £ 38,556 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Ilford Branch , delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Required Qualifications:CCN1 Core Domestic Gas Safety - UK Certification, CENWAT Central Heating Boilers & Water Heaters - UK Certification, CKR1 Domestic Cooking Appliances - UK Certification, HTR1 Fires & Wall Heaters - UK CertificationApply below or to discuss your application further; contact:Laura Bourne ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
Dec 13, 2025
Full time
Gas Engineer page is loaded Gas Engineerlocations: Ilfordtime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £38,556.00 Gas Engineer Location: Ilford Salary: Up to £ 38,556 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Ilford Branch , delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use.You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Required Qualifications:CCN1 Core Domestic Gas Safety - UK Certification, CENWAT Central Heating Boilers & Water Heaters - UK Certification, CKR1 Domestic Cooking Appliances - UK Certification, HTR1 Fires & Wall Heaters - UK CertificationApply below or to discuss your application further; contact:Laura Bourne ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. (blob:)
Panoramic Associates
Asset Technical Officer
Panoramic Associates
Asset Technical Officer Sector: Social Housing / Asset Management Contract Type: Permanent Location: London Salary: 30k - 32k Are you passionate about social housing and looking to build a rewarding career in asset management? This is an excellent opportunity to join a forward-thinking housing association and develop your technical knowledge and professional skills under the guidance of an experienc click apply for full job details
Dec 13, 2025
Full time
Asset Technical Officer Sector: Social Housing / Asset Management Contract Type: Permanent Location: London Salary: 30k - 32k Are you passionate about social housing and looking to build a rewarding career in asset management? This is an excellent opportunity to join a forward-thinking housing association and develop your technical knowledge and professional skills under the guidance of an experienc click apply for full job details
Resident Engagement Officer (Temp London)
Pertemps London Cambridge
Pertemps Network Group are supporting a leading housing provider in recruiting a Resident Engagement Officer ro play a key role in delivering the Councils Resident Involvement Strategy, supporting meaningful and effective engagement with tenants, leaseholders, and wider housing communities. The role focuses on building strong resident networks, supporting Tenant and Resident Associations (TRAs), C click apply for full job details
Dec 13, 2025
Seasonal
Pertemps Network Group are supporting a leading housing provider in recruiting a Resident Engagement Officer ro play a key role in delivering the Councils Resident Involvement Strategy, supporting meaningful and effective engagement with tenants, leaseholders, and wider housing communities. The role focuses on building strong resident networks, supporting Tenant and Resident Associations (TRAs), C click apply for full job details
SHELTER
Senior Advocacy Officer
SHELTER
Do you have a good understanding of social and/or economic policy issues and a proven ability to undertake policy development or campaigning work on specific issues in a wider context? Then join Shelter Scotland as a Senior Advocacy Officer and you could soon be playing a vital role in helping us to deliver positive change for those affected by the housing emergency in Scotland. About the role Your main focus will be to lead Shelter Scotland in effectively advocating for the structural policy changes required to end the housing emergency, driving forward our strategic goals to secure more social homes, strengthen housing rights, and build a lasting movement for change. You ll develop and communicate clear, evidence-based policy recommendations drawing on research, lived experience, and sector insight to influence key stakeholders across government, parliament, and beyond. You ll commission and manage external research, lead stakeholder events, and work collaboratively across teams to ensure our policy work supports public affairs, media, and operational activity. You ll also line manage an Advocacy Officer, supporting their development and overseeing their performance. Role specifics You ll bring strong experience in crafting high-impact communications that influence decision-makers and persuade key stakeholders. With a solid understanding of Scotland s political landscape and public policy processes particularly within the Scottish Government and Parliament you ll have a proven track record of driving change through effective advocacy and relationship-building at a senior level. You ll be proactive in spotting opportunities to influence policy, responding strategically to external developments. Alongside this, you ll have experience managing externally funded projects, including budgeting and reporting, and will be confident leading and motivating a team to achieve shared goals. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Advocacy Team is part of Shelter Scotland s Communications and Advocacy Department and is responsible for developing the charity s policy positions, research plan, and public affairs and professional stakeholder engagement. The Advocacy team works closely with colleagues in Community Advice and our Telephone and Online Advice services to capture evidence of how Scotland s broken and biased housing system is impacting communities, and colleagues in Communications and Engagement to translate this evidence into compelling public campaigns and fundraising appeals. The team have led the organisation on developing an anti-racism evidence base, the economic and social benefits of social housing investment and the case for a human rights-based approach to meeting housing need. About Shelter Scotland Shelter Scotland is Scotland s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland s housing and homelessness sector by offering a broad range of training courses. Home is a human right. It s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Dec 12, 2025
Full time
Do you have a good understanding of social and/or economic policy issues and a proven ability to undertake policy development or campaigning work on specific issues in a wider context? Then join Shelter Scotland as a Senior Advocacy Officer and you could soon be playing a vital role in helping us to deliver positive change for those affected by the housing emergency in Scotland. About the role Your main focus will be to lead Shelter Scotland in effectively advocating for the structural policy changes required to end the housing emergency, driving forward our strategic goals to secure more social homes, strengthen housing rights, and build a lasting movement for change. You ll develop and communicate clear, evidence-based policy recommendations drawing on research, lived experience, and sector insight to influence key stakeholders across government, parliament, and beyond. You ll commission and manage external research, lead stakeholder events, and work collaboratively across teams to ensure our policy work supports public affairs, media, and operational activity. You ll also line manage an Advocacy Officer, supporting their development and overseeing their performance. Role specifics You ll bring strong experience in crafting high-impact communications that influence decision-makers and persuade key stakeholders. With a solid understanding of Scotland s political landscape and public policy processes particularly within the Scottish Government and Parliament you ll have a proven track record of driving change through effective advocacy and relationship-building at a senior level. You ll be proactive in spotting opportunities to influence policy, responding strategically to external developments. Alongside this, you ll have experience managing externally funded projects, including budgeting and reporting, and will be confident leading and motivating a team to achieve shared goals. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team The Advocacy Team is part of Shelter Scotland s Communications and Advocacy Department and is responsible for developing the charity s policy positions, research plan, and public affairs and professional stakeholder engagement. The Advocacy team works closely with colleagues in Community Advice and our Telephone and Online Advice services to capture evidence of how Scotland s broken and biased housing system is impacting communities, and colleagues in Communications and Engagement to translate this evidence into compelling public campaigns and fundraising appeals. The team have led the organisation on developing an anti-racism evidence base, the economic and social benefits of social housing investment and the case for a human rights-based approach to meeting housing need. About Shelter Scotland Shelter Scotland is Scotland s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland s housing and homelessness sector by offering a broad range of training courses. Home is a human right. It s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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