London, United Kingdom full time Job ID:10531 The Director, Global Market Research will help establish BioNTech's Global commercial market research capabilities for its multiple upcoming global launches in Oncology. You will be part of the best-in-class high-performing team with great visibility to the senior leadership. Your main tasks are: Design and conduct qualitative and quantitative primary market research to generate insights about market sizing, patient demographics, patient journey, treatment patterns, unmet medical needs, future treatment options, prescriber preferences / behaviors / motivations, product demand, buying process, competitors' strategies/activities, reactions of target audiences to new products, effects of promotional efforts in key Global markets Support development of market research best practices, annual market research strategy, plan, roadmap, budget, operating model, communication model Design innovative ways of conducting and delivering market research in an extremely fast-paced budget-constrained environment Establish as Subject Matter Expert in Oncology and Infectious Diseases Perform secondary market research from syndicated sources for pipeline products Work closely with Global marketing, Global market access, Global forecasting, Global data analytics & AI, US and other affiliate market research teams Communicate market research insights effectively to senior leadership to drive strategic decisions What you have to offer: Experience working in innovative ways in extremely fast-paced budget-constrained biotech environment 10+ years of commercial market research and related experience in biopharma or agency 5+ years of Global Oncology commercial market research experience Knowledge of strengths and weaknesses of multiple Global market research vendors Deep expertise in multiple Oncology markets BioNTech is committed to the wellbeing of our team members and offers a variety of benefits in support of our diverse employee base. We offer competitive remuneration packages which is determined by the specific role, location of employment and also the selected candidate's qualifications and experience. Note: The availability, eligibility and design of the listed benefits may vary depending on the location. The final requirements for the individual use of our benefits are based on the company's internal policies and applicable law. How to apply: Apply now by sending us your application documents including Curriculum Vitae, copy of ID, copies of degree certificates and professional certificates, motivation letter as well as your contact details via our online form. Only applications sent via our online form shall be considered. By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider 'HireRight'. You will be informed accordingly by your BioNTech-Recruiter. We are looking forward receiving your application. Inspired? Become part of . BioNTech, the story At BioNTech, we are more than just a biotechnology company - we are a community of innovators, scientists, and leaders dedicated to revolutionizing medicine by translating cutting edge science into survival. Your contributions here have the potential to improve the health of people worldwide, especially by addressing diseases with high medical needs like cancer and various infectious diseases. Experience a dynamic workplace that embraces diversity in all its forms. We foster innovation, encouragecreativity, and develop business strategies driven by our shared passion for advancing medicine. Working at BioNTech means striving to achieve medical breakthroughs while growing your career in a meaningful way. Apply today and become part of a mission that has the potential to change lives around the world. BioNTech does not tolerate discrimination, favoritism or harassment based on gender, political views, religion or belief, nationality, ethnic or social origin, age, sexual orientation, marital status, disability, physical appearance, health status or any other physical or personal characteristics. BioNTech is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. The main thing is that you suit us, and we suit you!
Dec 13, 2025
Full time
London, United Kingdom full time Job ID:10531 The Director, Global Market Research will help establish BioNTech's Global commercial market research capabilities for its multiple upcoming global launches in Oncology. You will be part of the best-in-class high-performing team with great visibility to the senior leadership. Your main tasks are: Design and conduct qualitative and quantitative primary market research to generate insights about market sizing, patient demographics, patient journey, treatment patterns, unmet medical needs, future treatment options, prescriber preferences / behaviors / motivations, product demand, buying process, competitors' strategies/activities, reactions of target audiences to new products, effects of promotional efforts in key Global markets Support development of market research best practices, annual market research strategy, plan, roadmap, budget, operating model, communication model Design innovative ways of conducting and delivering market research in an extremely fast-paced budget-constrained environment Establish as Subject Matter Expert in Oncology and Infectious Diseases Perform secondary market research from syndicated sources for pipeline products Work closely with Global marketing, Global market access, Global forecasting, Global data analytics & AI, US and other affiliate market research teams Communicate market research insights effectively to senior leadership to drive strategic decisions What you have to offer: Experience working in innovative ways in extremely fast-paced budget-constrained biotech environment 10+ years of commercial market research and related experience in biopharma or agency 5+ years of Global Oncology commercial market research experience Knowledge of strengths and weaknesses of multiple Global market research vendors Deep expertise in multiple Oncology markets BioNTech is committed to the wellbeing of our team members and offers a variety of benefits in support of our diverse employee base. We offer competitive remuneration packages which is determined by the specific role, location of employment and also the selected candidate's qualifications and experience. Note: The availability, eligibility and design of the listed benefits may vary depending on the location. The final requirements for the individual use of our benefits are based on the company's internal policies and applicable law. How to apply: Apply now by sending us your application documents including Curriculum Vitae, copy of ID, copies of degree certificates and professional certificates, motivation letter as well as your contact details via our online form. Only applications sent via our online form shall be considered. By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider 'HireRight'. You will be informed accordingly by your BioNTech-Recruiter. We are looking forward receiving your application. Inspired? Become part of . BioNTech, the story At BioNTech, we are more than just a biotechnology company - we are a community of innovators, scientists, and leaders dedicated to revolutionizing medicine by translating cutting edge science into survival. Your contributions here have the potential to improve the health of people worldwide, especially by addressing diseases with high medical needs like cancer and various infectious diseases. Experience a dynamic workplace that embraces diversity in all its forms. We foster innovation, encouragecreativity, and develop business strategies driven by our shared passion for advancing medicine. Working at BioNTech means striving to achieve medical breakthroughs while growing your career in a meaningful way. Apply today and become part of a mission that has the potential to change lives around the world. BioNTech does not tolerate discrimination, favoritism or harassment based on gender, political views, religion or belief, nationality, ethnic or social origin, age, sexual orientation, marital status, disability, physical appearance, health status or any other physical or personal characteristics. BioNTech is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. The main thing is that you suit us, and we suit you!
Why We Work at Dun & Bradstreet Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at We're looking for a Customer Success Director to lead and grow some of D&B's most critical Global Enterprise Financial Services relationships. In this role, you will serve as the primary point of accountability for delivering exceptional service and measurable outcomes by owning the end-to-end client success strategy. Acting as a trusted advisor, you'll bring the full breadth of D&B's capabilities-data, insights, innovation, and service excellence-to help clients unlock value and achieve their strategic goals. Key Responsibilities Accountable for assigned full lifecycle of the Enterprise Client's overall success with D&B: Driving Adoption & Value Realisation activities, Growth of D&B footprint, Client Satisfaction and Supporting renewals. Work closely with D&B Sales/Client Success Leaders to categorize client engagement opportunities based on risk, spend and growth opportunity. And coordinate Post-Sales Teams to deliver all services covered by the contractual agreement. Mature interpersonal skills and expertise to actively engage and influence CIOs, CTOs, and senior stakeholders, to action and deliver measurable improvements to their organizations, to create/deliver a D&B solution value plan to ensure their business goals are achieved. Independently network and own service relationship with your Client community via Face-to-Face meetings to build intelligence on Technology Infrastructure, Strategic Objectives and further D&B partnership. Design meaningful Metrics and KPIs to evidence value (ROI) from client investment in D&B solutions and accountable for reporting to internal/external stakeholders. Deliver external service reviews (preferably Face-to-Face) to review solution adoption, progress key initiatives and assess client sentiment. Lead Strategic Account Planning by sharing intelligence from service relationship with Sales Peers. Lead development of the future service engagement plan (covering T-Minus Retention planning, Value Initiatives, growth enablement and competitor displacement). Develop specialist industry knowledge relevant to your Client base to advise on industry dynamics/trends, peer best practices and how best to utilize D&B solutions. Work within an account team matrix and lead Senior stakeholders/User Communities towards identifying their vision by evangelizing the capabilities of D&B. Identify risks to clients achieving their stated business goals and work with the virtual team to build a risk mitigation / get well plan. Essential Requirements 10+ years of experience working with large global enterprise clients dealing with data and analytics delivered via highly technical solutions. Solid customer success or account servicing experience with complex, enterprise solutions into the Financial services industry. Proven track record in delivering retention results through successful Client success engagements Strong collaboration and influencing skills are critical to the success of this role Client-centric approach, with good commercial instincts. The ability to build and maintain relationships with Clients and internal stakeholders Excellent listening, presentation and communication skills at all business levels and displays effective interpersonal skills Innovative thinker who is willing to look at new ways to achieve stated objectives Self-starter who can work independently, enjoys solving problems and executing against plans Strong service management and project management skills Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Dec 12, 2025
Full time
Why We Work at Dun & Bradstreet Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at We're looking for a Customer Success Director to lead and grow some of D&B's most critical Global Enterprise Financial Services relationships. In this role, you will serve as the primary point of accountability for delivering exceptional service and measurable outcomes by owning the end-to-end client success strategy. Acting as a trusted advisor, you'll bring the full breadth of D&B's capabilities-data, insights, innovation, and service excellence-to help clients unlock value and achieve their strategic goals. Key Responsibilities Accountable for assigned full lifecycle of the Enterprise Client's overall success with D&B: Driving Adoption & Value Realisation activities, Growth of D&B footprint, Client Satisfaction and Supporting renewals. Work closely with D&B Sales/Client Success Leaders to categorize client engagement opportunities based on risk, spend and growth opportunity. And coordinate Post-Sales Teams to deliver all services covered by the contractual agreement. Mature interpersonal skills and expertise to actively engage and influence CIOs, CTOs, and senior stakeholders, to action and deliver measurable improvements to their organizations, to create/deliver a D&B solution value plan to ensure their business goals are achieved. Independently network and own service relationship with your Client community via Face-to-Face meetings to build intelligence on Technology Infrastructure, Strategic Objectives and further D&B partnership. Design meaningful Metrics and KPIs to evidence value (ROI) from client investment in D&B solutions and accountable for reporting to internal/external stakeholders. Deliver external service reviews (preferably Face-to-Face) to review solution adoption, progress key initiatives and assess client sentiment. Lead Strategic Account Planning by sharing intelligence from service relationship with Sales Peers. Lead development of the future service engagement plan (covering T-Minus Retention planning, Value Initiatives, growth enablement and competitor displacement). Develop specialist industry knowledge relevant to your Client base to advise on industry dynamics/trends, peer best practices and how best to utilize D&B solutions. Work within an account team matrix and lead Senior stakeholders/User Communities towards identifying their vision by evangelizing the capabilities of D&B. Identify risks to clients achieving their stated business goals and work with the virtual team to build a risk mitigation / get well plan. Essential Requirements 10+ years of experience working with large global enterprise clients dealing with data and analytics delivered via highly technical solutions. Solid customer success or account servicing experience with complex, enterprise solutions into the Financial services industry. Proven track record in delivering retention results through successful Client success engagements Strong collaboration and influencing skills are critical to the success of this role Client-centric approach, with good commercial instincts. The ability to build and maintain relationships with Clients and internal stakeholders Excellent listening, presentation and communication skills at all business levels and displays effective interpersonal skills Innovative thinker who is willing to look at new ways to achieve stated objectives Self-starter who can work independently, enjoys solving problems and executing against plans Strong service management and project management skills Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. All Dun & Bradstreet job postings can be found at Official communication from Dun & Bradstreet will come from an email address ending Notice to Applicants Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 3-5 years of professional UX/UI design experience, designing complex enterprise, B2B, or data-intensive platforms Demonstrated experience in automating design-to-code workflows using AI-assisted tools (e.g., Figma Dev Mode MCP, GitHub Copilot, v0, Cursor) Demonstrated ability to influence product direction, design strategy and roadmap prioritization through data-driven, customer-centric insights Strong cross-functional communication and collaboration skills - comfortable working alongside senior product, engineering marketing, strategy and GTM stakeholders Experience in evolving a design system to ensure consistency, scalability, and seamless integration with engineering Expertise in translating complex workflows, datasets, and analytical tools into highly usable, intuitive product experiences Strong proficiency in Figma, FigJam, and modern prototyping tools; experience contributing to and evolving design systems Skilled in user research, usability testing, and iterative design based on data, feedback, and business requirements Proven ability to design and deliver data-driven user experiences, including GenAI-enabled features (e.g., natural language queries, smart summaries, embedded assistants) Confident working at the intersection of design and engineering, with a strong understanding of front-end technologies Excellent communication and cross-functional leadership skills; able to advocate for design-led, AI-first approaches across teams Education Bachelor's Degree or higher attained Responsibilities Design and deliver user-centered experiences for casualty insurance analytics products Lead the design of end-to-end experiences-from early concept through prototyping, testing, and final delivery-for our casualty insurance analytics products Translate complex insurance and risk data into intuitive dashboards, workflows, and visualizations that enable insight and action. Design and prototype GenAI-powered features such as natural language queries, smart summaries, embedded assistants, and predictive UI patterns Conduct user research and usability testing to validate design decisions and continuously iterate based on feedback Work closely with product managers and engineers to translate requirements into practical design solutions that balance functionality, performance, and usability Contribute to the evolution of Moody's design system, advocating for consistency, accessibility, and modern design standards Deliver responsive, production-ready design specifications and assets to engineering teams, and support implementation with reviews and feedback loops Champion and implement AI-assisted design-to-code processes, automating the translation of design files into production-ready code Advocate for the value of design thinking, AI-driven innovation, and user-centricity across the organisation Continuously explore and experiment with new AI tools, workflows, and techniques to improve design quality, speed, and impact About the Team Our Casualty Insurance Solutions team is responsible for developing innovative, data-driven products that help insurers unlock deeper insights into liability risk, claims dynamics, and portfolio profitability. Contribute to the launch and growth of Moody's new casualty insurance business segment Help customers quantify emerging liability risks and integrate advanced analytics into their workflows Be part of a collaborative, forward-thinking group shaping the future of casualty insurance technology Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Dec 12, 2025
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 3-5 years of professional UX/UI design experience, designing complex enterprise, B2B, or data-intensive platforms Demonstrated experience in automating design-to-code workflows using AI-assisted tools (e.g., Figma Dev Mode MCP, GitHub Copilot, v0, Cursor) Demonstrated ability to influence product direction, design strategy and roadmap prioritization through data-driven, customer-centric insights Strong cross-functional communication and collaboration skills - comfortable working alongside senior product, engineering marketing, strategy and GTM stakeholders Experience in evolving a design system to ensure consistency, scalability, and seamless integration with engineering Expertise in translating complex workflows, datasets, and analytical tools into highly usable, intuitive product experiences Strong proficiency in Figma, FigJam, and modern prototyping tools; experience contributing to and evolving design systems Skilled in user research, usability testing, and iterative design based on data, feedback, and business requirements Proven ability to design and deliver data-driven user experiences, including GenAI-enabled features (e.g., natural language queries, smart summaries, embedded assistants) Confident working at the intersection of design and engineering, with a strong understanding of front-end technologies Excellent communication and cross-functional leadership skills; able to advocate for design-led, AI-first approaches across teams Education Bachelor's Degree or higher attained Responsibilities Design and deliver user-centered experiences for casualty insurance analytics products Lead the design of end-to-end experiences-from early concept through prototyping, testing, and final delivery-for our casualty insurance analytics products Translate complex insurance and risk data into intuitive dashboards, workflows, and visualizations that enable insight and action. Design and prototype GenAI-powered features such as natural language queries, smart summaries, embedded assistants, and predictive UI patterns Conduct user research and usability testing to validate design decisions and continuously iterate based on feedback Work closely with product managers and engineers to translate requirements into practical design solutions that balance functionality, performance, and usability Contribute to the evolution of Moody's design system, advocating for consistency, accessibility, and modern design standards Deliver responsive, production-ready design specifications and assets to engineering teams, and support implementation with reviews and feedback loops Champion and implement AI-assisted design-to-code processes, automating the translation of design files into production-ready code Advocate for the value of design thinking, AI-driven innovation, and user-centricity across the organisation Continuously explore and experiment with new AI tools, workflows, and techniques to improve design quality, speed, and impact About the Team Our Casualty Insurance Solutions team is responsible for developing innovative, data-driven products that help insurers unlock deeper insights into liability risk, claims dynamics, and portfolio profitability. Contribute to the launch and growth of Moody's new casualty insurance business segment Help customers quantify emerging liability risks and integrate advanced analytics into their workflows Be part of a collaborative, forward-thinking group shaping the future of casualty insurance technology Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Overview Our client is a leading global pet food manufacturer, is seeking a highly experienced, results-driven Regional Manager to lead their operations in the UK & Ireland. This senior role carries full P&L accountability, driving sales growth, market share, and brand presence in one of their most important regions. The ideal candidate will combine strategic leadership with hands-on commercial expertise, building strong partnerships with retailers and distributors, while fostering a close and collaborative relationship with the European headquarters and cross-functional leaders to ensure aligned goals, knowledge sharing, and best practice implementation. Purpose of the Role To develop, maintain, and grow long-term relationships with key customers, distributors, and partners across the UK & Ireland. The Regional Manager will define and implement strategies that ensure brand consistency, market growth, and sustainable profitability, while aligning with their overall European business objectives. A key aspect of this role is close collaboration with the Managing Director, other country managers, and functional heads (Marketing, Supply Chain & Logistics, Finance, HR) to ensure integrated planning, operational excellence, and seamless execution across the region. Key Responsibilities Commercial Leadership Develop and execute the UK & Ireland sales strategy in line with European objectives Achieve annual revenue, profit, and market share targets Lead high-level negotiations with retail chains, distributors, and other key partners Provide accurate sales forecasts and deliver against budget commitments Actively contribute to European leadership meetings, sharing local insights to shape regional strategies. Brand & Marketing Management Plan and execute impactful brand and promotional campaigns, in-store and online in close collaboration with the European marketing team Ensure all activities comply with brand guidelines and protect intellectual property Use market and consumer insights to guide product positioning and marketing spend Work closely with the Logistics & Supply Chain departments to ensure timely, successful product launches. Market Development & Expansion Identify and secure new business opportunities in the pet food sector Launch new products with strong retail activation and promotional support Represent our client at trade shows, exhibitions, and industry events Operational Excellence & HEADQUARTER (HQ) Alignment Maintain close, transparent communication with HQ to ensure alignment on strategy, priorities, and performance metrics Monitor competitor activity and provide regular market intelligence to HQ and relevant department heads Drive cross-functional projects in cooperation with Marketing, Logistics & Supply Chain, and Finance to maximise efficiency and customer satisfaction Foster a collaborative, solution-focused working culture between the UK & Ireland, teams and headquarters, ensuring shared successes and alignment on strategic priorities Essential Qualifications & Skills 7-10 years' sales leadership experience in the pet food industry (FMCG experience an advantage) Proven ability to work collaboratively with international teams and cross-functional leaders Proven track record in managing major retail and distribution accounts Strong negotiation, relationship management, and business development skills Analytical mindset with experience in market research and data-driven decision-making Self-motivated, commercially astute, and results-oriented Fluent in English (written and spoken); advanced MS Office skills Bachelor's degree in Business, Marketing, or a related field Willingness to travel regularly within the UK, Ireland, and Europe Full, clean UK or Irish driving licence Key Leadership Competencies Strategic thinking and commercial acumen Drive for results and accountability Customer focus and relationship building Strong planning and prioritisation skills Excellent communication and influencing abilities Team collaboration and stakeholder engagement
Dec 12, 2025
Full time
Overview Our client is a leading global pet food manufacturer, is seeking a highly experienced, results-driven Regional Manager to lead their operations in the UK & Ireland. This senior role carries full P&L accountability, driving sales growth, market share, and brand presence in one of their most important regions. The ideal candidate will combine strategic leadership with hands-on commercial expertise, building strong partnerships with retailers and distributors, while fostering a close and collaborative relationship with the European headquarters and cross-functional leaders to ensure aligned goals, knowledge sharing, and best practice implementation. Purpose of the Role To develop, maintain, and grow long-term relationships with key customers, distributors, and partners across the UK & Ireland. The Regional Manager will define and implement strategies that ensure brand consistency, market growth, and sustainable profitability, while aligning with their overall European business objectives. A key aspect of this role is close collaboration with the Managing Director, other country managers, and functional heads (Marketing, Supply Chain & Logistics, Finance, HR) to ensure integrated planning, operational excellence, and seamless execution across the region. Key Responsibilities Commercial Leadership Develop and execute the UK & Ireland sales strategy in line with European objectives Achieve annual revenue, profit, and market share targets Lead high-level negotiations with retail chains, distributors, and other key partners Provide accurate sales forecasts and deliver against budget commitments Actively contribute to European leadership meetings, sharing local insights to shape regional strategies. Brand & Marketing Management Plan and execute impactful brand and promotional campaigns, in-store and online in close collaboration with the European marketing team Ensure all activities comply with brand guidelines and protect intellectual property Use market and consumer insights to guide product positioning and marketing spend Work closely with the Logistics & Supply Chain departments to ensure timely, successful product launches. Market Development & Expansion Identify and secure new business opportunities in the pet food sector Launch new products with strong retail activation and promotional support Represent our client at trade shows, exhibitions, and industry events Operational Excellence & HEADQUARTER (HQ) Alignment Maintain close, transparent communication with HQ to ensure alignment on strategy, priorities, and performance metrics Monitor competitor activity and provide regular market intelligence to HQ and relevant department heads Drive cross-functional projects in cooperation with Marketing, Logistics & Supply Chain, and Finance to maximise efficiency and customer satisfaction Foster a collaborative, solution-focused working culture between the UK & Ireland, teams and headquarters, ensuring shared successes and alignment on strategic priorities Essential Qualifications & Skills 7-10 years' sales leadership experience in the pet food industry (FMCG experience an advantage) Proven ability to work collaboratively with international teams and cross-functional leaders Proven track record in managing major retail and distribution accounts Strong negotiation, relationship management, and business development skills Analytical mindset with experience in market research and data-driven decision-making Self-motivated, commercially astute, and results-oriented Fluent in English (written and spoken); advanced MS Office skills Bachelor's degree in Business, Marketing, or a related field Willingness to travel regularly within the UK, Ireland, and Europe Full, clean UK or Irish driving licence Key Leadership Competencies Strategic thinking and commercial acumen Drive for results and accountability Customer focus and relationship building Strong planning and prioritisation skills Excellent communication and influencing abilities Team collaboration and stakeholder engagement
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Dec 12, 2025
Full time
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Dec 12, 2025
Full time
About Freetrade Freetrade's mission is to become the default place to invest. Investing has been too complicated and expensive for too long, keeping millions from making the most of their savings. We're changing that. We're building our team and looking for people who are excited to reshape how our customers invest and grow their wealth. If you're driven by solving complex problems and building innovative products, you'll fit right in. 2025 is a big year for us. In January, we announced a game changing deal to become part of the IG Group. We'll continue to operate as an independent business while gaining access to the resources and support of an established leader in the space. This year, we're accelerating our roadmap and taking our products to the next level. We're building new features like mutual funds, bonds, and family investment tools. We're also exploring how we can leverage AI to deliver an even better experience for our customers. The Role As our Chief Financial Officer, you will be a strategic and operational leader responsible for shaping Freetrade's financial strategy to ensure sustainable growth, profitability, and operational excellence. This is a hands-on role where you will balance strategic leadership with the need to drive day-to-day financial execution. You will shape the financial model for our business and be responsible for establishing and scaling an organisation of finance business partners who work directly with product, marketing, people, and operations to fuel our mission. This is a senior executive role that requires strong commercial acumen, deep product understanding, and the ability to translate financial insights into strategic advantage. Key Responsibilities Leadership & Strategy Lead and inspire the Finance team and the broader organisation, building an inclusive, high-performing function. Develop and execute a comprehensive financial strategy aligned with Freetrade's growth ambitions. Partner closely with the CEO and executive team to shape company direction, with a strong focus on commercial outcomes and shareholder value. Commercial & Product Finance Work as a key commercial partner for the business, ensuring decisions are grounded in strong financial insight and clear commercial thinking. Partner with the CTO and CMO to evaluate, prioritise, and measure the impact of new features and initiatives. Build pricing and monetisation strategies that balance customer value with sustainable economics. Stakeholder Management Serve as the primary finance liaison with Freetrade's Board, the Freetrade Audit & Risk Committee, and our regulator, the FCA. Effectively manage our shareholder relationship with the IG Group, interlocking on key areas such as budget, reporting, and strategy. Leverage and collaborate with IG Group resources, including tax, treasury, and internal audit, to ensure financial efficiency and compliance. Finance Business Partnering Establish and scale a team of finance business partners who support all strategic areas of the business, embedding finance into product, marketing, people, and operations. Drive a culture of collaboration, ensuring that financial insights are accessible, actionable, and drive performance. Equip teams with tools and frameworks to make faster, smarter, more data-informed decisions. Operational & Financial Excellence Own all aspects of financial planning, forecasting, and reporting. Partner with the Data team to ensure financial and operational metrics are tracked, analysed, and reported effectively. Ensure KPIs are monitored to understand the health of the business and opportunities, and report progress to the executive team and board. Ensure governance, compliance, and controls while enabling agility and speed. Team Development Build, mentor, and scale a high-performing finance team. Foster a culture of accountability, innovation, and commercial thinking. Invest in talent development and create clear growth opportunities within the Finance function. Requirements A strategic leader with strong academic or professional foundations and the ability to drive meaningful change. MBA or equivalent is a plus. Proven experience as a senior finance leader, preferably as a Director or VP of Finance in a fast-paced, product-led organisation (fintech or consumer technology is a strong plus) and are ready to step up into a CFO role. Strong commercial mindset with experience supporting sustainable growth. Experience in or a keen interest in building and scaling finance business partnering within an organisation. Strong product orientation, with an ability to evaluate and influence product and pricing strategy. Deep expertise in financial planning, reporting, and analytics, with the ability to translate complexity into clear insights. Proven ability to lead, mentor, and grow teams. Excellent communication and stakeholder management skills. Entrepreneurial mindset with a passion for driving impact and delivering results. What we don't require We don't require extensive industry experience in financial services or brokerage, although experience or a deep interest in investing are a strong plus. We can teach and onboard the right candidate who is willing to learn our industry. Domain knowledge: We prefer someone who can lead strategy, deliver results by building the right level of partnership, processes, and more, leaning on the expertise of subject matter experts where needed. Benefits Freetrade is the place to accelerate your career. Our benefits package and ways of working are designed to attract and retain the most talented people who are dedicated to making an impact at Freetrade. Why join us This is an opportunity to join a successful fintech company in a senior leadership role that rarely opens up. You'll have the opportunity to make a real impact on the future of financial services. You'll be part of Freetrade's executive team. Hybrid working culture We're operating in a hybrid model: 3-days in-office / 2-days from home. We believe great collaboration happens in person and our beautiful offices in central London and Budapest are designed to bring people together. Office days: Monday, Tuesday, Thursday Work from home days: Wednesday, Friday This setup helps us stay connected, collaborate more effectively, and keep building a culture where we all do our best work together, including dedicated days for focus work. Flexibility for those who need it: We have a hybrid working model, but life happens. If you need flexibility let's talk about it, whether you're a parent or have other care responsibilities. Values At Freetrade we live and breathe our values: Honesty, Focus and Grit. Expect to be asked about these in your interview! Benefits In London: Competitive salary - carefully benchmarked. Bonus Scheme - join us and share in our growth. Bonuses are linked to both company success and your individual impact. First payouts: July 2026 Holidays - 25 days plus UK public holidays. Your birthday off, plus one extra day for every year at Freetrade. Enhanced pension - We'll match your contributions up to 5%. Group Life Insurance - Protect your loved ones with coverage at 5x your salary, ensuring financial security in any circumstance. Private Health Insurance - Which includes access to high quality medical care, mental health support, dental and vision plans, Wellness programs and preventative care initiatives are also provided to ensure the wellbeing of your entire family. Income Protection Cover - Safeguard your income with comprehensive coverage, ensuring financial stability in the event of illness or injury. Enhanced parental leave - Time off when it matters most. Flexibility for those who need it - We're office-first, but life happens. Whether you're a parent or have care responsibilities, we focus on output and trust you to manage your time. Learning & Development - We fund industry qualifications so you can grow as a financial services professional. Cycle to Work scheme - Get a high quality bike and gear through our salary sacrifice scheme, spreading the cost with tax free monthly installments. Paid Sick Leave - Receive 10 days of fully paid sick leave each calendar year. Following the completion of our acquisition by IG Group, you can expect our benefits package to further improve as we align with the broader offerings available across the group. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. To find out more about how we look after your personal data when you apply for a job with us, please see our Recruitment Privacy Policy here. Please note we are not accepting agency CVs.
Job Details: Commercial Finance Business Partner If you are unable to apply via the portal, please email your CV and Cover Letter to us directly to Full details of the job. Vacancy Name Commercial Finance Business Partner Vacancy No VN842 Location London Employment Type Perm Basis Full Time Fixed Term Duration Overview We are looking for a commercially minded and analytical Finance Business Partner to join our dynamic finance function, and support our high performing and rapidly growing sales team. Reporting to the Finance Director and working closely with the Chief Commercial Officer, sales managers, and cross functional teams, you will play a key role in driving process improvements, enhancing reporting, and delivering insightful analysis to support our ambitious growth plans. We're seeking someone who thrives in a fast paced environment, communicates effectively with senior stakeholders, and brings a structured, data driven approach to problem solving. You'll be a proactive change agent who is passionate about enabling commercial success. This role requires someone who takes ownership, implements change, and ensures initiatives are tracked, measured, and continuously improved. Main Duties and Responsibilities Annual targets and territory plans Partner with the Finance Director, commercial finance and the sales leadership team to support development and delivery of the annual top line budget, territory planning and target setting process. Direct responsibility for the creation of annual salesperson and manager plan documentation incorporating territory breakdowns by customer and product, target expectations and annual commission structure. Continue to develop formats and documentation to underpin salesperson understanding of their plan and opportunities to overachieve target. Continued administering of territory plans throughout the year including partnering with sales managers to amend or create plans/targets to account for in year changes in sales personnel or to support specific business initiatives. Commissions Responsible for maintaining and improving commissions calculation models to ensure timely and accurate calculation and payment of monthly commissions. Overseeing a junior finance colleague in the production and delivery of monthly statements while leveraging technology/software/excel to maximise efficiency through automation. With wider finance team support, responsible for investigating and resolving discrepancies or inquiries related to commission calculations or payments. Collaborate with the commercial managers and wider team to continually improve the format of standardised commission statements to ensure full understanding of the calculations while adding insight on performance and any gaps to annual target. Assist in modelling and scenario analysis for proposed plan changes, out of territory arrangements and new incentive programs. Assist CCO and FD in preparation of annual sales cost budget. Responsibility for monthly variance reporting and maintaining rolling forecasts to support hiring decisions. Working with the wider commercial finance team, FP&A and the Strategy Team to provide additional support for USA MD and operations. Leveraging commercial finance data sets, Power BI and operational reporting to provide dedicated support including supplementary analysis and performance insights for the US business and its leadership. Assist US leadership in preparation for monthly sales ops meeting by providing additional analysis and presentational slides (likewise for other reporting such as board slides). Support forecasting, budgeting and long term planning processes in collaboration with FP&A and FD. In partnership with strategy team, provide support for identification, appraisal and post implementation evaluation of commercial initiatives. Influence decision making through robust financial modelling and scenario planning. Wider commercial finance and sales ops Developing knowledge of other commercial finance processes to enhance team resilience and to ensure key activities continue during holidays and other periods of absence. Includes but is not limited to weekly KPI production, Power BI maintenance/refreshes/iterations, monthly forecasting process and sales ops slide production. Providing analytical support to the submissions team in identifying opportunities to maximise quality submission growth, evaluate submissions improvement initiatives including their translation into commercial opportunities and spend. Partnering with wider commercial finance team and sales leaders to: Drive consistent use of Power BI/other visualisations across the teams to extract maximum insights and drive performance Efficiently deliver timely and insightful data/analysis/slides thereby ensuring maximum sales management time is spent on coaching, leading and delivering the level of performance required Ad hoc analysis and Power BI dashboard creation Skills and Experience Qualified accountant (CIMA/ACA/ACCA) or equivalent commercial finance experience Proven experience in commercial finance environment, working with sales teams. Strong analytical skills with the ability to interpret complex and large data sets into actionable insights Excellent excel and financial modelling skills Experience with Power BI or similar visualisation tools Experience within a subscription/recurring revenue business preferred Person Specification High attention to detail and accuracy Excellent communication and influencing skills with the confidence to challenge stakeholders Strong commercial acumen Exceptional organisation and time management skills Resilient under pressure with ability to manage competing priorities and deadlines effectively Continual innovation and improvement mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Dec 12, 2025
Full time
Job Details: Commercial Finance Business Partner If you are unable to apply via the portal, please email your CV and Cover Letter to us directly to Full details of the job. Vacancy Name Commercial Finance Business Partner Vacancy No VN842 Location London Employment Type Perm Basis Full Time Fixed Term Duration Overview We are looking for a commercially minded and analytical Finance Business Partner to join our dynamic finance function, and support our high performing and rapidly growing sales team. Reporting to the Finance Director and working closely with the Chief Commercial Officer, sales managers, and cross functional teams, you will play a key role in driving process improvements, enhancing reporting, and delivering insightful analysis to support our ambitious growth plans. We're seeking someone who thrives in a fast paced environment, communicates effectively with senior stakeholders, and brings a structured, data driven approach to problem solving. You'll be a proactive change agent who is passionate about enabling commercial success. This role requires someone who takes ownership, implements change, and ensures initiatives are tracked, measured, and continuously improved. Main Duties and Responsibilities Annual targets and territory plans Partner with the Finance Director, commercial finance and the sales leadership team to support development and delivery of the annual top line budget, territory planning and target setting process. Direct responsibility for the creation of annual salesperson and manager plan documentation incorporating territory breakdowns by customer and product, target expectations and annual commission structure. Continue to develop formats and documentation to underpin salesperson understanding of their plan and opportunities to overachieve target. Continued administering of territory plans throughout the year including partnering with sales managers to amend or create plans/targets to account for in year changes in sales personnel or to support specific business initiatives. Commissions Responsible for maintaining and improving commissions calculation models to ensure timely and accurate calculation and payment of monthly commissions. Overseeing a junior finance colleague in the production and delivery of monthly statements while leveraging technology/software/excel to maximise efficiency through automation. With wider finance team support, responsible for investigating and resolving discrepancies or inquiries related to commission calculations or payments. Collaborate with the commercial managers and wider team to continually improve the format of standardised commission statements to ensure full understanding of the calculations while adding insight on performance and any gaps to annual target. Assist in modelling and scenario analysis for proposed plan changes, out of territory arrangements and new incentive programs. Assist CCO and FD in preparation of annual sales cost budget. Responsibility for monthly variance reporting and maintaining rolling forecasts to support hiring decisions. Working with the wider commercial finance team, FP&A and the Strategy Team to provide additional support for USA MD and operations. Leveraging commercial finance data sets, Power BI and operational reporting to provide dedicated support including supplementary analysis and performance insights for the US business and its leadership. Assist US leadership in preparation for monthly sales ops meeting by providing additional analysis and presentational slides (likewise for other reporting such as board slides). Support forecasting, budgeting and long term planning processes in collaboration with FP&A and FD. In partnership with strategy team, provide support for identification, appraisal and post implementation evaluation of commercial initiatives. Influence decision making through robust financial modelling and scenario planning. Wider commercial finance and sales ops Developing knowledge of other commercial finance processes to enhance team resilience and to ensure key activities continue during holidays and other periods of absence. Includes but is not limited to weekly KPI production, Power BI maintenance/refreshes/iterations, monthly forecasting process and sales ops slide production. Providing analytical support to the submissions team in identifying opportunities to maximise quality submission growth, evaluate submissions improvement initiatives including their translation into commercial opportunities and spend. Partnering with wider commercial finance team and sales leaders to: Drive consistent use of Power BI/other visualisations across the teams to extract maximum insights and drive performance Efficiently deliver timely and insightful data/analysis/slides thereby ensuring maximum sales management time is spent on coaching, leading and delivering the level of performance required Ad hoc analysis and Power BI dashboard creation Skills and Experience Qualified accountant (CIMA/ACA/ACCA) or equivalent commercial finance experience Proven experience in commercial finance environment, working with sales teams. Strong analytical skills with the ability to interpret complex and large data sets into actionable insights Excellent excel and financial modelling skills Experience with Power BI or similar visualisation tools Experience within a subscription/recurring revenue business preferred Person Specification High attention to detail and accuracy Excellent communication and influencing skills with the confidence to challenge stakeholders Strong commercial acumen Exceptional organisation and time management skills Resilient under pressure with ability to manage competing priorities and deadlines effectively Continual innovation and improvement mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
We're looking for a motivated Senior Product Manager, with product experience in Debt / Collections to join Experian Consumer Services (ECS), working within our Innovation portfolio. You will help shape the future of consumer finance by building new, app first products from the ground up. Reporting to the Director of Innovation, you'll be part of a small, Agile team focused on identifying opportunities. You will validate them through rigorous research and experimentation and launching products that deliver value to millions of UK consumers. What you'll deliver: A validated MVP for a new consumer finance product, launched within 6 months and aligned to ECS's strategic growth agenda End to end product discovery, including qualitative and quantitative research, opportunity sizing and problem definition A clear product strategy and product roadmap for your initiative, with measurable goals and KPIs A rhythm of experimentation and learning, in which you'll use A/B testing, prototypes and data driven insights to inform product decisions Commercial impact through revenue generation, customer acquisition, engagement and retention Seamless collaboration with different teams including Engineering, Design, Data, Compliance and Marketing Integration with external partners and internal platforms to deliver scalable, secure, and compliant solutions About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Expertise in direct-to-consumer product management, with experience in collections/debt in Fintech environment. Experience launching new products from 0 1, including discovery, MVP development and early stage scaling Experience building business cases, defining success metrics and driving revenue growth Understanding of consumer needs, with experience applying user research and data insights to inform product strategy Experience working in Agile cross functional teams, with a good grasp of delivery processes and stakeholder management Experience working in a regulated environment is beneficial but not essential Additional Information Benefits package includes: Hybrid working - 2 days a week in the office Great compensation package and discretionary bonus Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering the list goes on. Experian's people first approach is award winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affimation Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Grade: D/EB8 Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Dec 12, 2025
Full time
We're looking for a motivated Senior Product Manager, with product experience in Debt / Collections to join Experian Consumer Services (ECS), working within our Innovation portfolio. You will help shape the future of consumer finance by building new, app first products from the ground up. Reporting to the Director of Innovation, you'll be part of a small, Agile team focused on identifying opportunities. You will validate them through rigorous research and experimentation and launching products that deliver value to millions of UK consumers. What you'll deliver: A validated MVP for a new consumer finance product, launched within 6 months and aligned to ECS's strategic growth agenda End to end product discovery, including qualitative and quantitative research, opportunity sizing and problem definition A clear product strategy and product roadmap for your initiative, with measurable goals and KPIs A rhythm of experimentation and learning, in which you'll use A/B testing, prototypes and data driven insights to inform product decisions Commercial impact through revenue generation, customer acquisition, engagement and retention Seamless collaboration with different teams including Engineering, Design, Data, Compliance and Marketing Integration with external partners and internal platforms to deliver scalable, secure, and compliant solutions About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Expertise in direct-to-consumer product management, with experience in collections/debt in Fintech environment. Experience launching new products from 0 1, including discovery, MVP development and early stage scaling Experience building business cases, defining success metrics and driving revenue growth Understanding of consumer needs, with experience applying user research and data insights to inform product strategy Experience working in Agile cross functional teams, with a good grasp of delivery processes and stakeholder management Experience working in a regulated environment is beneficial but not essential Additional Information Benefits package includes: Hybrid working - 2 days a week in the office Great compensation package and discretionary bonus Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering the list goes on. Experian's people first approach is award winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affimation Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Grade: D/EB8 Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Overview Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Responsibilities Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 12, 2025
Full time
Overview Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Responsibilities Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A leading fintech consulting firm seeks a Head of Product Development to drive product strategy and development across business units. This interim role requires strong fintech experience, collaboration with the leadership team, and data-driven insights to innovate products. Candidates should have an MBA and a proven track record in international commercial leadership. The position is based in the City of London, offering a competitive day rate.
Dec 12, 2025
Full time
A leading fintech consulting firm seeks a Head of Product Development to drive product strategy and development across business units. This interim role requires strong fintech experience, collaboration with the leadership team, and data-driven insights to innovate products. Candidates should have an MBA and a proven track record in international commercial leadership. The position is based in the City of London, offering a competitive day rate.
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Dec 12, 2025
Full time
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Associate Account Director - Amazon Ads Are you an experienced Amazon Media Strategist ready to take the next step in your career? We're seeking a talented professional to lead high impact media strategies for beauty brands on Amazon. This is an exciting opportunity to shape growth for leading brands in a flexible retail media environment. About the Role You'll be responsible for developing and executing comprehensive Amazon media strategies, leveraging Sponsored Ads, DSP, and Amazon Marketing Cloud (AMC) to deliver measurable results. Acting as a trusted advisor, you'll guide clients through the complexities of Amazon's ecosystem, ensuring their paid media efforts drive sustainable growth. Key Responsibilities Media Strategy & Planning: Design and implement holistic Amazon media strategies aligned with client objectives. Campaign Execution & Optimisation: Build and manage campaigns with ASIN level precision, optimising performance using data insights. Client Management: Serve as the primary point of contact, presenting strategies and performance insights with confidence. Analytics & Reporting: Deliver reports that connect media performance to business outcomes. Tech Leadership: Stay ahead of Amazon platform updates and manage ad tech tools effectively. Skills & Requirements Bachelor's degree or equivalent. 5+ years of hands on experience with Amazon Sponsored Ads, DSP, and AMC. Strong analytical skills and ability to interpret data for strategic decisions. Expertise in campaign architecture and budget management. Familiarity with Amazon ad tools (e.g., Pacvue, Perpetua, Skai). Excellent communication and collaboration skills. Knowledge of retail media platforms and beauty/skincare industry is a plus. We Are Aspire Ltd are a Disability Confident Commited employer
Dec 12, 2025
Full time
Associate Account Director - Amazon Ads Are you an experienced Amazon Media Strategist ready to take the next step in your career? We're seeking a talented professional to lead high impact media strategies for beauty brands on Amazon. This is an exciting opportunity to shape growth for leading brands in a flexible retail media environment. About the Role You'll be responsible for developing and executing comprehensive Amazon media strategies, leveraging Sponsored Ads, DSP, and Amazon Marketing Cloud (AMC) to deliver measurable results. Acting as a trusted advisor, you'll guide clients through the complexities of Amazon's ecosystem, ensuring their paid media efforts drive sustainable growth. Key Responsibilities Media Strategy & Planning: Design and implement holistic Amazon media strategies aligned with client objectives. Campaign Execution & Optimisation: Build and manage campaigns with ASIN level precision, optimising performance using data insights. Client Management: Serve as the primary point of contact, presenting strategies and performance insights with confidence. Analytics & Reporting: Deliver reports that connect media performance to business outcomes. Tech Leadership: Stay ahead of Amazon platform updates and manage ad tech tools effectively. Skills & Requirements Bachelor's degree or equivalent. 5+ years of hands on experience with Amazon Sponsored Ads, DSP, and AMC. Strong analytical skills and ability to interpret data for strategic decisions. Expertise in campaign architecture and budget management. Familiarity with Amazon ad tools (e.g., Pacvue, Perpetua, Skai). Excellent communication and collaboration skills. Knowledge of retail media platforms and beauty/skincare industry is a plus. We Are Aspire Ltd are a Disability Confident Commited employer
Audit Stream L&D - Compliance and Regulation Lead page is loaded Audit Stream L&D - Compliance and Regulation Lead Apply locations London Bristol Manchester Liverpool Ipswich time type Full time posted on Posted 16 Days Ago job requisition id R18371 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Communicating: Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients . click apply for full job details
Dec 12, 2025
Full time
Audit Stream L&D - Compliance and Regulation Lead page is loaded Audit Stream L&D - Compliance and Regulation Lead Apply locations London Bristol Manchester Liverpool Ipswich time type Full time posted on Posted 16 Days Ago job requisition id R18371 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Communicating: Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients . click apply for full job details
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 27-Nov-2025 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Job Title: LII Transformation, Director Division: LII Operations Department: Transformation and Change Location: London Type: Permanent About the Role: As part of the LII Transformation function, the Transformation Director is responsible for shaping and delivering a multi initiative transformation agenda, whilst growing and maintaining a high performing culture underpinned by wellbeing, collaboration and accountability. A senior leader across the wider organisation, fostering cross functional collaboration and ensuring transformation is delivered in a sustainable and meaningful way. Through a partnership-based approach, the Transformation Director influences strategy, enables business growth and shapes Liberty's culture of trust, empowerment and performance. This role ensures that Transformation is delivered with purpose, impact and long-term benefits, building organisational capability, resilience and innovation whilst shaping the transformation culture across the wider Liberty Mutual organization in collaboration with the Head, Transformation & Change. Reporting line Reports to the Head, Transformation & Change. Leads Transformation Senior Leads/Transformation Leads/Analysts/Specialists and external partner resources. The individual will have direct responsibility or leading individuals with the following responsibilities: Strategic Leadership and Vision Lead the design and delivery of the LII Transformation initiatives, ensuring alignment to Liberty Mutual's purpose, values, and strategic priorities. Foster a partnership-led approach, working collaboratively with Business Leaders, Group Functions, and partners across the organisaiton to co-create and embed meaningful transformation. Act as a visible leader shaping the global transformation initiatives and promoting best practice across LII. Balance delivery and change excellence with cultural and behavioural change, ensuring transformation outcomes are sustainable and deliver long term value for the business, its clients, employees and the regulators Governance, Portfolio Management, and Outcomes Oversee and lead the strategic transformation initiatives, ensuring clear prioritisation, strong governance, and measurable business outcomes. Drive proactive management of risks, dependencies, and benefits to ensure successful delivery and long term adoption. Embed an outcomes based mindset across programmes, ensuring benefits are realised and sustained beyond implementation. Manage budgets within delivery outcomes, including annual budgeting, forecasting, and actual management. Provide stakeholders with transparency and visibility of financial investments, changes, and budget variances. Co own strategic planning and investment prioritisation with executives, setting quarterly/annual OKRs aligned to appetite and capacity. Enable ongoing prioritisation of delivery through portfolio management based on organisational resourcing and financial capacity. Set enterprise delivery standards and cadence (PI/quarterly planning, release governance); ensure integrated planning across Business Architecture, Product/Business Agility, Opex, Technology, Data and GRS Operations. Change Management and Organisational Readiness Champion best in class change management practices across LII, embedding frameworks such as Prosci to build consistency and maturity. Ensure organisational readiness for transformation through effective planning, impact assessments, and stakeholder engagement. Promote a culture of continuous improvement and learning supporting the development of change capability at all levels. Work with senior leaders to role model new ways of working and create an environment for change to thrive sustainably. People Leadership and Culture Lead and inspire a high performing team of individuals, fostering collaboration, curiosity, and accountability. Champion a people first culture that values wellbeing, inclusion, and psychological safety as enablers of performance. Mentor, coach and develop Transformation talent across LII and the wider organisation, ensuring future capability and leadership pipelines are built. Act as a culture carrier for Liberty's values, modelling authenticity, empathy, and resilience through change. Engagement and Communications Shape and communicate the transformation narrative that connects business outcomes with Liberty's values, purpose and strategy. Build strong stakeholder partnerships across all levels of the organisation, influencing and engaging senior executives to drive alignment and momentum. Ensure communication approaches are transparent, timely, and inclusive helping the organisation understand, adapt to, and embrace change. Capability, Sustainability, and Continuous Improvement Embed sustainability into transformation delivery ensuring outcomes are enduring, scalable, and key capability is retained within the team. Create mechanisms for continuous feedback, reflection, and improvement across all transformation initiatives. Leverage insights, data, and external best practice to continually evolve the maturity of the Transformation & Change function. Contribute to Liberty Mutual's global transformation leadership community, sharing learnings and influencing enterprise transformation strategy, Ensure delivery plans and decisions consider sustainability goals, ethical standards, and long term business impact. Ecosystem and Strategic Partnerships Foster a thriving transformation ecosystem that integrates internal teams, external vendors and strategic partners. Define partner strategy and mix; hold partners to measurable value and knowledge transfer; manage relationships to reduce long term dependency. Build strong relationships across regional markets, business lines and technology partners to accelerate shared value creation. Promote a culture of openness, collaboration and innovation across Liberty Mutual. Represent LII Transformation & Change in enterprise level forums and external partner discussions. the portfolio level stakeholder coalition (executive sponsors, regional leaders, Product/Tech, Risk/Regulatory) with clear decision rights and escalation paths. Skills and Experience Enterprise transformation leadership in insurance/financial services with a proven track record delivering multi initiative portfolios across regions. Experience of Change management application at scale (Prosci), Advanced Programme, Portfolio management and scaled agile experience Demonstrable benefits realisation and value governance expertise Experience in building and leading onshore/offshore teams and partner ecosystems; Vendor Extensive experience in acting as an initiative/programme/delivery manager Experience of working with delivery teams aligned to agile ways of working and creation of business value through business and technical change initiatives Strong problem solver with ability to work with a team to maximise progress, potential and overall effectiveness. Proven track record in the delivery of Insurance related initiatives Strong communication, presentation and leadership skills Ability to influence the direction and thinking of senior stakeholders Strong teamwork, co ordination, organization and planning skills About Liberty Specialty Markets (LSM) Liberty Specialty is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insurers in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing collaboration together to share our unique perspectives helps us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Dec 12, 2025
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 27-Nov-2025 Employment Type: Permanent Employment Type: Full time Ref #: Description & Requirements Job Title: LII Transformation, Director Division: LII Operations Department: Transformation and Change Location: London Type: Permanent About the Role: As part of the LII Transformation function, the Transformation Director is responsible for shaping and delivering a multi initiative transformation agenda, whilst growing and maintaining a high performing culture underpinned by wellbeing, collaboration and accountability. A senior leader across the wider organisation, fostering cross functional collaboration and ensuring transformation is delivered in a sustainable and meaningful way. Through a partnership-based approach, the Transformation Director influences strategy, enables business growth and shapes Liberty's culture of trust, empowerment and performance. This role ensures that Transformation is delivered with purpose, impact and long-term benefits, building organisational capability, resilience and innovation whilst shaping the transformation culture across the wider Liberty Mutual organization in collaboration with the Head, Transformation & Change. Reporting line Reports to the Head, Transformation & Change. Leads Transformation Senior Leads/Transformation Leads/Analysts/Specialists and external partner resources. The individual will have direct responsibility or leading individuals with the following responsibilities: Strategic Leadership and Vision Lead the design and delivery of the LII Transformation initiatives, ensuring alignment to Liberty Mutual's purpose, values, and strategic priorities. Foster a partnership-led approach, working collaboratively with Business Leaders, Group Functions, and partners across the organisaiton to co-create and embed meaningful transformation. Act as a visible leader shaping the global transformation initiatives and promoting best practice across LII. Balance delivery and change excellence with cultural and behavioural change, ensuring transformation outcomes are sustainable and deliver long term value for the business, its clients, employees and the regulators Governance, Portfolio Management, and Outcomes Oversee and lead the strategic transformation initiatives, ensuring clear prioritisation, strong governance, and measurable business outcomes. Drive proactive management of risks, dependencies, and benefits to ensure successful delivery and long term adoption. Embed an outcomes based mindset across programmes, ensuring benefits are realised and sustained beyond implementation. Manage budgets within delivery outcomes, including annual budgeting, forecasting, and actual management. Provide stakeholders with transparency and visibility of financial investments, changes, and budget variances. Co own strategic planning and investment prioritisation with executives, setting quarterly/annual OKRs aligned to appetite and capacity. Enable ongoing prioritisation of delivery through portfolio management based on organisational resourcing and financial capacity. Set enterprise delivery standards and cadence (PI/quarterly planning, release governance); ensure integrated planning across Business Architecture, Product/Business Agility, Opex, Technology, Data and GRS Operations. Change Management and Organisational Readiness Champion best in class change management practices across LII, embedding frameworks such as Prosci to build consistency and maturity. Ensure organisational readiness for transformation through effective planning, impact assessments, and stakeholder engagement. Promote a culture of continuous improvement and learning supporting the development of change capability at all levels. Work with senior leaders to role model new ways of working and create an environment for change to thrive sustainably. People Leadership and Culture Lead and inspire a high performing team of individuals, fostering collaboration, curiosity, and accountability. Champion a people first culture that values wellbeing, inclusion, and psychological safety as enablers of performance. Mentor, coach and develop Transformation talent across LII and the wider organisation, ensuring future capability and leadership pipelines are built. Act as a culture carrier for Liberty's values, modelling authenticity, empathy, and resilience through change. Engagement and Communications Shape and communicate the transformation narrative that connects business outcomes with Liberty's values, purpose and strategy. Build strong stakeholder partnerships across all levels of the organisation, influencing and engaging senior executives to drive alignment and momentum. Ensure communication approaches are transparent, timely, and inclusive helping the organisation understand, adapt to, and embrace change. Capability, Sustainability, and Continuous Improvement Embed sustainability into transformation delivery ensuring outcomes are enduring, scalable, and key capability is retained within the team. Create mechanisms for continuous feedback, reflection, and improvement across all transformation initiatives. Leverage insights, data, and external best practice to continually evolve the maturity of the Transformation & Change function. Contribute to Liberty Mutual's global transformation leadership community, sharing learnings and influencing enterprise transformation strategy, Ensure delivery plans and decisions consider sustainability goals, ethical standards, and long term business impact. Ecosystem and Strategic Partnerships Foster a thriving transformation ecosystem that integrates internal teams, external vendors and strategic partners. Define partner strategy and mix; hold partners to measurable value and knowledge transfer; manage relationships to reduce long term dependency. Build strong relationships across regional markets, business lines and technology partners to accelerate shared value creation. Promote a culture of openness, collaboration and innovation across Liberty Mutual. Represent LII Transformation & Change in enterprise level forums and external partner discussions. the portfolio level stakeholder coalition (executive sponsors, regional leaders, Product/Tech, Risk/Regulatory) with clear decision rights and escalation paths. Skills and Experience Enterprise transformation leadership in insurance/financial services with a proven track record delivering multi initiative portfolios across regions. Experience of Change management application at scale (Prosci), Advanced Programme, Portfolio management and scaled agile experience Demonstrable benefits realisation and value governance expertise Experience in building and leading onshore/offshore teams and partner ecosystems; Vendor Extensive experience in acting as an initiative/programme/delivery manager Experience of working with delivery teams aligned to agile ways of working and creation of business value through business and technical change initiatives Strong problem solver with ability to work with a team to maximise progress, potential and overall effectiveness. Proven track record in the delivery of Insurance related initiatives Strong communication, presentation and leadership skills Ability to influence the direction and thinking of senior stakeholders Strong teamwork, co ordination, organization and planning skills About Liberty Specialty Markets (LSM) Liberty Specialty is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insurers in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing collaboration together to share our unique perspectives helps us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Who we are, what we do Sensat is a geospatial AI business that powers advanced and highly functional digital twins for the world's most critical infrastructure projects. We partner with the world's largest construction, engineering and critical infrastructure companies, including National Grid, Network Rail, Heathrow and Severn Trent Water. We enable our customers to fight the costly and high-risk "Status Quo" of siloed data, people and processes. Our AI-powered digital twins help teams digitally visualise, plan and manage projects, providing Project Confidence Through Clarity. We are a high trust, high impact team, who offer purpose driven work. We operate with autonomy and flexibility in an agile, flat structure. We look for highly talented, adaptable and curious individuals who love solving meaningful problems and who share our resilient team spirit when facing challenges! We are on track to more than double ARR in 2025, with a strong pipeline that positions us for another year of 100%+ ARR growth in 2026. Backed by over £25 million in funding from blue-chip investors like National Grid Partners and with imminent US market entry representing a significant value inflection point, this is an exciting time to join the Sensat team! The role - why it exists & why it's interesting We are seeking a VP of Finance to own and lead Sensat's financial strategy during a critical growth phase. This is not a typical finance role - we need someone who will be deeply embedded in our leadership team, providing the strategic thinking and financial discipline needed as we scale internationally. You'll join at a pivotal moment as we prepare for international expansion and our next funding round. This isn't just about managing finances - it's about being a strategic thought partner who brings the financial discipline and US market expertise we need to achieve our ambitious growth plans. You'll have significant decision-making authority and the opportunity to shape our financial future. If you're a finance leader who has successfully navigated US fundraising and wants to be part of an exciting scale-up journey, we'd love to hear from you. What you'll do Financial Strategy & Leadership Lead annual budgeting and forecasting processes with full Leadership Team and Board alignment. Provide strategic financial analysis on major initiatives, including US market entry, pricing strategies, and investment decisions. Act as a key voice in the Leadership team, challenging decisions and ensuring sustainable growth. Manage capital structure and advise on fundraising timing, particularly for US investor engagement. Drive operational excellence through strategic cost optimisation, implementing best-in-class procurement practices and vendor management strategies to deliver consistent margin improvement. Partner with commercial teams to develop and optimise RevOps infrastructure and Go-To-Market (GTM) strategies, ensuring alignment between financial planning and revenue execution. Fundraising & Investor Relations Partner with our Co-Founder, COO and Head of Legal to lead fundraising activities, likely in the US Prepare compelling financial models, due diligence materials and investor communications Lead Board reporting and deliver impactful presentations to directors and investors, translating complex financial data into strategic insights Financial Operations & Control Oversee all financial operations, including accounting, compliance, tax, and audit(s) Deliver timely, actionable financial reporting to the Leadership Team, Board, and investors Establish robust controls and systems befitting a scaling international business Partner with Sales and Operations to optimise unit economics and drive efficiency Develop and execute treasury strategies, including FX risk management, hedging policies, and international cash management for multi-currency operations Team Development Mentor and develop our finance team providing career progression opportunities Build financial acumen across the organisation Partner with the People team on compensation planning and sustainable growth strategies What You'll Bring Qualified accountant (ACA, ACCA, CIMA or equivalent) with 8+ years post-qualification experience Track record of raising capital at Series B and beyond. Experience of doing so in the US market would be an advantage Experience expanding a UK company into the US SaaS experience and a strong grasp of SaaS metrics is highly desirable, ideally in companies that have scaled from Series B onwards Someone who thrives being hands-on while thinking strategically A proactive leader who anticipates challenges rather than reacting to them Strong commercial mindset with the ability to influence without direct authority Track record of successful Board engagement and executive-level stakeholder management The finer details: Reports to: Co-Founder Location: Hybrid (minimum 1 day per week in our Shoreditch office, though we encourage more for collaboration purposes) This role is full-time, but we are open to discussing part-time and flexible arrangements for the right candidate What we'll bring: When Sensat succeeds, so will you, with significant equity share options Take a break using your 30 days of annual leave (in addition to bank holidays) A flexible working environment Continue learning every day through your £500 personal development fund Regular social events! We've been to the theatre, racing around the tracks go-karting, had movie nights, watched the London Symphony Orchestra, line dancing lessons and murder mystery ️ We've got your back, be it immediate access to mental health support through Spill or enhanced Family Leave for those welcoming a new arrival, we support you throughout your journey here. We care about our people and want to make essential healthcare accessible and affordable. That's why we have an Opt-in Corporate health and wellbeing cash plan (offering up to £1700 in cash back annually) provided through BHSF. We want to enable you to do your best work without having to think about whether your tech will work, so we'll set you up with a MacBook, mouse & keyboard and £250 towards setting up your WFH environment. Pension: with Penfold. Employer contribution of 3%, employee contribution set at 5% but can be increased (relief at source or salary sacrifice). ️ Access to the benefits of our Fora office membership, including access to their gyms and fitness classes, events and dog friendly office Other benefits including cycle to work scheme, season ticket loans, eye-care vouchers, payroll giving At this time, we are only able to accept applications from those who have a right to work in the United Kingdom, are based in the United Kingdom and who do not require sponsorship, as this is not something we can offer at this time. Equality, Diversity and Inclusion We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All employment decisions are made on the basis of qualifications, merit, and business need, and our recruitment processes are conducted in accordance with the Equality Act 2010. If you require any adjustments during the recruitment process, please let us know.
Dec 12, 2025
Full time
Who we are, what we do Sensat is a geospatial AI business that powers advanced and highly functional digital twins for the world's most critical infrastructure projects. We partner with the world's largest construction, engineering and critical infrastructure companies, including National Grid, Network Rail, Heathrow and Severn Trent Water. We enable our customers to fight the costly and high-risk "Status Quo" of siloed data, people and processes. Our AI-powered digital twins help teams digitally visualise, plan and manage projects, providing Project Confidence Through Clarity. We are a high trust, high impact team, who offer purpose driven work. We operate with autonomy and flexibility in an agile, flat structure. We look for highly talented, adaptable and curious individuals who love solving meaningful problems and who share our resilient team spirit when facing challenges! We are on track to more than double ARR in 2025, with a strong pipeline that positions us for another year of 100%+ ARR growth in 2026. Backed by over £25 million in funding from blue-chip investors like National Grid Partners and with imminent US market entry representing a significant value inflection point, this is an exciting time to join the Sensat team! The role - why it exists & why it's interesting We are seeking a VP of Finance to own and lead Sensat's financial strategy during a critical growth phase. This is not a typical finance role - we need someone who will be deeply embedded in our leadership team, providing the strategic thinking and financial discipline needed as we scale internationally. You'll join at a pivotal moment as we prepare for international expansion and our next funding round. This isn't just about managing finances - it's about being a strategic thought partner who brings the financial discipline and US market expertise we need to achieve our ambitious growth plans. You'll have significant decision-making authority and the opportunity to shape our financial future. If you're a finance leader who has successfully navigated US fundraising and wants to be part of an exciting scale-up journey, we'd love to hear from you. What you'll do Financial Strategy & Leadership Lead annual budgeting and forecasting processes with full Leadership Team and Board alignment. Provide strategic financial analysis on major initiatives, including US market entry, pricing strategies, and investment decisions. Act as a key voice in the Leadership team, challenging decisions and ensuring sustainable growth. Manage capital structure and advise on fundraising timing, particularly for US investor engagement. Drive operational excellence through strategic cost optimisation, implementing best-in-class procurement practices and vendor management strategies to deliver consistent margin improvement. Partner with commercial teams to develop and optimise RevOps infrastructure and Go-To-Market (GTM) strategies, ensuring alignment between financial planning and revenue execution. Fundraising & Investor Relations Partner with our Co-Founder, COO and Head of Legal to lead fundraising activities, likely in the US Prepare compelling financial models, due diligence materials and investor communications Lead Board reporting and deliver impactful presentations to directors and investors, translating complex financial data into strategic insights Financial Operations & Control Oversee all financial operations, including accounting, compliance, tax, and audit(s) Deliver timely, actionable financial reporting to the Leadership Team, Board, and investors Establish robust controls and systems befitting a scaling international business Partner with Sales and Operations to optimise unit economics and drive efficiency Develop and execute treasury strategies, including FX risk management, hedging policies, and international cash management for multi-currency operations Team Development Mentor and develop our finance team providing career progression opportunities Build financial acumen across the organisation Partner with the People team on compensation planning and sustainable growth strategies What You'll Bring Qualified accountant (ACA, ACCA, CIMA or equivalent) with 8+ years post-qualification experience Track record of raising capital at Series B and beyond. Experience of doing so in the US market would be an advantage Experience expanding a UK company into the US SaaS experience and a strong grasp of SaaS metrics is highly desirable, ideally in companies that have scaled from Series B onwards Someone who thrives being hands-on while thinking strategically A proactive leader who anticipates challenges rather than reacting to them Strong commercial mindset with the ability to influence without direct authority Track record of successful Board engagement and executive-level stakeholder management The finer details: Reports to: Co-Founder Location: Hybrid (minimum 1 day per week in our Shoreditch office, though we encourage more for collaboration purposes) This role is full-time, but we are open to discussing part-time and flexible arrangements for the right candidate What we'll bring: When Sensat succeeds, so will you, with significant equity share options Take a break using your 30 days of annual leave (in addition to bank holidays) A flexible working environment Continue learning every day through your £500 personal development fund Regular social events! We've been to the theatre, racing around the tracks go-karting, had movie nights, watched the London Symphony Orchestra, line dancing lessons and murder mystery ️ We've got your back, be it immediate access to mental health support through Spill or enhanced Family Leave for those welcoming a new arrival, we support you throughout your journey here. We care about our people and want to make essential healthcare accessible and affordable. That's why we have an Opt-in Corporate health and wellbeing cash plan (offering up to £1700 in cash back annually) provided through BHSF. We want to enable you to do your best work without having to think about whether your tech will work, so we'll set you up with a MacBook, mouse & keyboard and £250 towards setting up your WFH environment. Pension: with Penfold. Employer contribution of 3%, employee contribution set at 5% but can be increased (relief at source or salary sacrifice). ️ Access to the benefits of our Fora office membership, including access to their gyms and fitness classes, events and dog friendly office Other benefits including cycle to work scheme, season ticket loans, eye-care vouchers, payroll giving At this time, we are only able to accept applications from those who have a right to work in the United Kingdom, are based in the United Kingdom and who do not require sponsorship, as this is not something we can offer at this time. Equality, Diversity and Inclusion We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All employment decisions are made on the basis of qualifications, merit, and business need, and our recruitment processes are conducted in accordance with the Equality Act 2010. If you require any adjustments during the recruitment process, please let us know.
About this role About the team: BlackRock's Global Product Solution (GPS) strives to catalyse firm growth by creating an effective and efficient product and solutions platform for our clients, managing a transparent and disciplined product development process from ideation through implementation, and accelerating our business across vehicle types, including our Sustainable and Transition product offering. Within GPS, the Sustainable & Transition Solutions team is made up of 30+ individuals globally who lead BlackRock's sustainable and transition strategy, drive cross-functional initiatives, support client and external engagement, and power product ideation. As of June 30, 2025, BlackRock manages over $1T in sustainable and transition assets under management. The Global Platform Strategy and Governance team has a global remit and sets firmwide sustainability strategy, drives cross-functional commercial, regulatory, and product initiatives, incubates new product and investment ideas, and manages the overall platform according to key internal and regulatory requirements. Our team is the connective tissue on all things sustainable for BlackRock. We work closely with our partners in the Global Product Solutions team, Sustainable Investment Research & Analytics team within the BlackRock Investment Institute, Aladdin Sustainability, Global Client Business, and investors and product strategists across the firm to deliver whole portfolio solutions for our clients. About the role: We are seeking a high-energy, self motivated, and organised Associate or VP who is passionate about sustainability and the low carbon transition to join STS in a multi faced and dynamic role. The successful candidate will have the opportunity to work across and then specialise in several different focus areas via both long term project work and day to day recurring responsibilities across strategy and business management. Platform strategy (70% of time): The Associate or VP will own internal and external product and market intelligence as part of this role. Internal intelligence includes understanding and updating a master tracker of sustainability characteristics across 500 products, assisting with the quarterly financials process, and tracking product launches and closures. External intelligence includes gathering and analysing industry flows, competitors and key client segment and policy development. Projects will span a range of sustainability topics - like climate mitigation, biodiversity, and the energy transition - offering the opportunity to learn new content and spot emerging trends. Business management (30% of time): Support Global STS Leadership with setting priorities and business performance metrics, quarterly business reviews, and ad hoc senior management updates throughout the year (e.g., preparation for ExCo or Fund Board presentations). Lead on commercial data management initiatives such as integrating client intelligence metrics directly into Microsoft Dynamics (e.g., sustainable pipeline at risk, client commitments to net zero, etc.) The candidate should be comfortable engaging in detail oriented, hands on work with large data sets, perform quantitative analysis, and - if inclined - apply coding skills to uncover insights. This role is also a great opportunity to build a strong internal network by collaborating with partner teams on high impact projects, develop a broad skill set, and explore personal interests within the sustainability space. The ideal candidate has: 3 5+ years of relevant strategy and/or climate/sustainability experience, preferably in investment management, management consulting, corporate strategy and development, or a think tank Experience being accountable for workstreams within a broader project and working directly with directors and managing directors Strong analytical, critical thinking, and problem solving skills with the ability to develop hypotheses, insights and storyline and translate those into clear slides Strong Excel and data management skills and techniques with comfort managing and analysing large, complex data sets and drawing conclusions from the data Effective communicator with the ability to translate complex investment and sustainability topics into easy to understand memos and presentations for senior leadership and external stakeholders Superior organisational skills with the ability to perform under pressure and tight deadlines in a fast paced environment Knowledge of sustainability, energy, investment management and/or financial markets with the ability to learn new content quickly Familiarity with Microsoft Dynamics Dedicated team player with a strong sense of ownership An ambitious spirit that is ready to take on a full range of tasks and pursue additional responsibility quickly Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Dec 12, 2025
Full time
About this role About the team: BlackRock's Global Product Solution (GPS) strives to catalyse firm growth by creating an effective and efficient product and solutions platform for our clients, managing a transparent and disciplined product development process from ideation through implementation, and accelerating our business across vehicle types, including our Sustainable and Transition product offering. Within GPS, the Sustainable & Transition Solutions team is made up of 30+ individuals globally who lead BlackRock's sustainable and transition strategy, drive cross-functional initiatives, support client and external engagement, and power product ideation. As of June 30, 2025, BlackRock manages over $1T in sustainable and transition assets under management. The Global Platform Strategy and Governance team has a global remit and sets firmwide sustainability strategy, drives cross-functional commercial, regulatory, and product initiatives, incubates new product and investment ideas, and manages the overall platform according to key internal and regulatory requirements. Our team is the connective tissue on all things sustainable for BlackRock. We work closely with our partners in the Global Product Solutions team, Sustainable Investment Research & Analytics team within the BlackRock Investment Institute, Aladdin Sustainability, Global Client Business, and investors and product strategists across the firm to deliver whole portfolio solutions for our clients. About the role: We are seeking a high-energy, self motivated, and organised Associate or VP who is passionate about sustainability and the low carbon transition to join STS in a multi faced and dynamic role. The successful candidate will have the opportunity to work across and then specialise in several different focus areas via both long term project work and day to day recurring responsibilities across strategy and business management. Platform strategy (70% of time): The Associate or VP will own internal and external product and market intelligence as part of this role. Internal intelligence includes understanding and updating a master tracker of sustainability characteristics across 500 products, assisting with the quarterly financials process, and tracking product launches and closures. External intelligence includes gathering and analysing industry flows, competitors and key client segment and policy development. Projects will span a range of sustainability topics - like climate mitigation, biodiversity, and the energy transition - offering the opportunity to learn new content and spot emerging trends. Business management (30% of time): Support Global STS Leadership with setting priorities and business performance metrics, quarterly business reviews, and ad hoc senior management updates throughout the year (e.g., preparation for ExCo or Fund Board presentations). Lead on commercial data management initiatives such as integrating client intelligence metrics directly into Microsoft Dynamics (e.g., sustainable pipeline at risk, client commitments to net zero, etc.) The candidate should be comfortable engaging in detail oriented, hands on work with large data sets, perform quantitative analysis, and - if inclined - apply coding skills to uncover insights. This role is also a great opportunity to build a strong internal network by collaborating with partner teams on high impact projects, develop a broad skill set, and explore personal interests within the sustainability space. The ideal candidate has: 3 5+ years of relevant strategy and/or climate/sustainability experience, preferably in investment management, management consulting, corporate strategy and development, or a think tank Experience being accountable for workstreams within a broader project and working directly with directors and managing directors Strong analytical, critical thinking, and problem solving skills with the ability to develop hypotheses, insights and storyline and translate those into clear slides Strong Excel and data management skills and techniques with comfort managing and analysing large, complex data sets and drawing conclusions from the data Effective communicator with the ability to translate complex investment and sustainability topics into easy to understand memos and presentations for senior leadership and external stakeholders Superior organisational skills with the ability to perform under pressure and tight deadlines in a fast paced environment Knowledge of sustainability, energy, investment management and/or financial markets with the ability to learn new content quickly Familiarity with Microsoft Dynamics Dedicated team player with a strong sense of ownership An ambitious spirit that is ready to take on a full range of tasks and pursue additional responsibility quickly Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Welcome to Databarracks., thanks for stopping by We re going to do this a bit differently. Before we roll out the usual pitch - the mission, the impressive stuff, the perks - let s flip the script. This isn t about us. Not yet. Let s slow this down, step back for a minute and focus on you • What s driving your search right now - what s prompting you to explore new opportunities? • What kind of working environment helps you thrive? • What sort of team or leadership style brings out your best? • Do you feel you're being challenged enough in your current role? • What kind of impact are you hoping to make in your next role? Hold that thought and let us introduce you to something special - a brand-new opportunity at Databarracks as we gear up for hyper-growth. A brand-new opportunity for a consultative-outcomes led IT Managed Services pro to come and look after £100M revenue organisations in the financial services, highly regulated and data critical sectors. By the end, if it doesn t align with where you re headed, no worries, we ll part ways for now (but do connect with us on LinkedIn). But if you re feeling the excitement like we are, then buckle up. This could be the start of something incredible. We re on a mission to scale to £100 million ARR - and we re looking for an A-player like you to help lead the way. Big plans. Big energy. Let s go. The Role at a Glance: Senior Sales BDM Battersea (Hybrid) £85,000 Base Salary OTE £160K+ (uncapped) Plus Bonus Accelerator's Plus Private Medical Insurance, Pension Scheme + more Reporting to: Sales Director Culture: 96% of Databarracks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Databarracks 4.4 out of 5 for work life values: Obsessed with customer service. Team focussed. Technology innovators Business: We are the business and technology resilience experts. When the worst happens, we guarantee business continues. 150+ staff. 20+ years of innovation. Clients Include: Royal Albert Hall, UNICEF, Allianz, NHS, Investec, Savills, EDF, Tesco Experience: Solid experience in consultative direct to customer sales Your Skills: Solid sales journey in MSP - IT Security, Data-Back-Ups, IT Managed Services Business and technology resilience experts. When the worst happens, we guarantee business continues. Databarracks is a leader in business resilience, disaster recovery and cyber-security for the highly regulated world. We don t sell technology we deliver outcomes - we re the partner organisations turn to when they must keep operating no matter what. What differentiates us? Our people. We re commercially sharp, deeply collaborative, and passionately committed to doing the right thing for the client. We don t just deliver solutions - we deliver confidence. We're scaling quickly - and we want someone who thrives in that environment, who sees opportunity in growth, and who is excited to lead rather than follow. Why This Role Matters: At Databarracks, business resilience isn t just a service - it s a promise we live by. For more than 20 years we ve been building systems and partnerships that ensure our clients never skip a beat, even under the most extreme pressure. Now, as we enter our next phase of growth, we need a Senior Sales Business Development Manager who can do more than sell: someone who can embody our purpose, lead conversations with key decision-makers, and turn strategic insights into enduring client relationships. Your impact will be highly visible: every enterprise account you win, every complex regulatory challenge you help navigate, and every senior leader you advise will reflect your influence. You ll join a team that s not just skilled, but trusted. Where you ll shine: This is a consultative, outcome-focused role selling into the £100M+ financial services and other highly regulated sectors. It s not about selling features, it s about selling resilience, continuity, trust and transformation. You will be the face of growth for Databarracks. You ll build and nurture trusted relationships with senior stakeholders - C-suite, boards, risk & resilience teams - and you ll work across sales, engineering, operations and marketing to craft multi-layered solutions that make a real difference. The numbers are ambitious: £930k ARR target, with 50% from net new logos. But you won t be on your own. You ll have the backing of a brand with full credibility - plus a high-performing team, intelligent strategy, and a culture that supports big ambitions. What We re Looking For: We re looking for a seasoned business developer with 10+ years of enterprise sales success, ideally within financial services or other high-stakes, highly regulated environments. You ll bring a strong senior-level network, the confidence to engage C-suite and board stakeholders, and a proven track record of consistently exceeding ambitious targets. Commercially sharp and opportunity-driven, you instinctively know where to focus to create the biggest impact. Your background in IT Managed Services, cyber security, resilience or disaster recovery means you can speak the language of our clients and navigate complex, technical conversations with ease. You ll be a disciplined operator - capable of managing long sales cycles, complex negotiations and multi-stakeholder environments while staying organised, strategic and in control. We want someone with an entrepreneurial streak: a self-starter who takes ownership, defines their own path and thrives under high expectations. Just as importantly, you ll be a collaborative partner who values strong relationships, works seamlessly across teams, and contributes to a culture built on trust, openness and shared success. What You ll Get: • Genuine flexibility with hybrid working and support for a strong work-life balance. • A culture defined by curiosity, collaboration and continuous improvement where your ideas matter. • Real professional development and growth: this is a role with progression, visibility and broad impact. • The chance to join a business that matters helping organisations stay resilient in the face of disruption and making a visible difference. • A supportive team environment where your wins are celebrated and your contributions recognised. The Final Word - And Your Next Step: If you ve read this far and something s clicked - an instinct, a spark, a sense that this aligns with where you re heading, trust that. Roles like this don t come around often. This is your chance to step into a high-impact seat at a business that s scaling fast, backed by a product set that truly matters, and a culture that backs talent, ambition and honesty above all else. If you re ready to bring your experience, your network, your commercial instincts and your drive to a team where you can genuinely shape outcomes, not just follow a playbook, then we d love to meet you. So here s the invitation: reach out, start the conversation, and let s explore what the next chapter of your career could look like at Databarracks. If you re an A-player who wants a role with meaning, momentum and massive potential - this is your moment. Let s see where it goes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Dec 12, 2025
Full time
Welcome to Databarracks., thanks for stopping by We re going to do this a bit differently. Before we roll out the usual pitch - the mission, the impressive stuff, the perks - let s flip the script. This isn t about us. Not yet. Let s slow this down, step back for a minute and focus on you • What s driving your search right now - what s prompting you to explore new opportunities? • What kind of working environment helps you thrive? • What sort of team or leadership style brings out your best? • Do you feel you're being challenged enough in your current role? • What kind of impact are you hoping to make in your next role? Hold that thought and let us introduce you to something special - a brand-new opportunity at Databarracks as we gear up for hyper-growth. A brand-new opportunity for a consultative-outcomes led IT Managed Services pro to come and look after £100M revenue organisations in the financial services, highly regulated and data critical sectors. By the end, if it doesn t align with where you re headed, no worries, we ll part ways for now (but do connect with us on LinkedIn). But if you re feeling the excitement like we are, then buckle up. This could be the start of something incredible. We re on a mission to scale to £100 million ARR - and we re looking for an A-player like you to help lead the way. Big plans. Big energy. Let s go. The Role at a Glance: Senior Sales BDM Battersea (Hybrid) £85,000 Base Salary OTE £160K+ (uncapped) Plus Bonus Accelerator's Plus Private Medical Insurance, Pension Scheme + more Reporting to: Sales Director Culture: 96% of Databarracks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Databarracks 4.4 out of 5 for work life values: Obsessed with customer service. Team focussed. Technology innovators Business: We are the business and technology resilience experts. When the worst happens, we guarantee business continues. 150+ staff. 20+ years of innovation. Clients Include: Royal Albert Hall, UNICEF, Allianz, NHS, Investec, Savills, EDF, Tesco Experience: Solid experience in consultative direct to customer sales Your Skills: Solid sales journey in MSP - IT Security, Data-Back-Ups, IT Managed Services Business and technology resilience experts. When the worst happens, we guarantee business continues. Databarracks is a leader in business resilience, disaster recovery and cyber-security for the highly regulated world. We don t sell technology we deliver outcomes - we re the partner organisations turn to when they must keep operating no matter what. What differentiates us? Our people. We re commercially sharp, deeply collaborative, and passionately committed to doing the right thing for the client. We don t just deliver solutions - we deliver confidence. We're scaling quickly - and we want someone who thrives in that environment, who sees opportunity in growth, and who is excited to lead rather than follow. Why This Role Matters: At Databarracks, business resilience isn t just a service - it s a promise we live by. For more than 20 years we ve been building systems and partnerships that ensure our clients never skip a beat, even under the most extreme pressure. Now, as we enter our next phase of growth, we need a Senior Sales Business Development Manager who can do more than sell: someone who can embody our purpose, lead conversations with key decision-makers, and turn strategic insights into enduring client relationships. Your impact will be highly visible: every enterprise account you win, every complex regulatory challenge you help navigate, and every senior leader you advise will reflect your influence. You ll join a team that s not just skilled, but trusted. Where you ll shine: This is a consultative, outcome-focused role selling into the £100M+ financial services and other highly regulated sectors. It s not about selling features, it s about selling resilience, continuity, trust and transformation. You will be the face of growth for Databarracks. You ll build and nurture trusted relationships with senior stakeholders - C-suite, boards, risk & resilience teams - and you ll work across sales, engineering, operations and marketing to craft multi-layered solutions that make a real difference. The numbers are ambitious: £930k ARR target, with 50% from net new logos. But you won t be on your own. You ll have the backing of a brand with full credibility - plus a high-performing team, intelligent strategy, and a culture that supports big ambitions. What We re Looking For: We re looking for a seasoned business developer with 10+ years of enterprise sales success, ideally within financial services or other high-stakes, highly regulated environments. You ll bring a strong senior-level network, the confidence to engage C-suite and board stakeholders, and a proven track record of consistently exceeding ambitious targets. Commercially sharp and opportunity-driven, you instinctively know where to focus to create the biggest impact. Your background in IT Managed Services, cyber security, resilience or disaster recovery means you can speak the language of our clients and navigate complex, technical conversations with ease. You ll be a disciplined operator - capable of managing long sales cycles, complex negotiations and multi-stakeholder environments while staying organised, strategic and in control. We want someone with an entrepreneurial streak: a self-starter who takes ownership, defines their own path and thrives under high expectations. Just as importantly, you ll be a collaborative partner who values strong relationships, works seamlessly across teams, and contributes to a culture built on trust, openness and shared success. What You ll Get: • Genuine flexibility with hybrid working and support for a strong work-life balance. • A culture defined by curiosity, collaboration and continuous improvement where your ideas matter. • Real professional development and growth: this is a role with progression, visibility and broad impact. • The chance to join a business that matters helping organisations stay resilient in the face of disruption and making a visible difference. • A supportive team environment where your wins are celebrated and your contributions recognised. The Final Word - And Your Next Step: If you ve read this far and something s clicked - an instinct, a spark, a sense that this aligns with where you re heading, trust that. Roles like this don t come around often. This is your chance to step into a high-impact seat at a business that s scaling fast, backed by a product set that truly matters, and a culture that backs talent, ambition and honesty above all else. If you re ready to bring your experience, your network, your commercial instincts and your drive to a team where you can genuinely shape outcomes, not just follow a playbook, then we d love to meet you. So here s the invitation: reach out, start the conversation, and let s explore what the next chapter of your career could look like at Databarracks. If you re an A-player who wants a role with meaning, momentum and massive potential - this is your moment. Let s see where it goes. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About us The King s community is dedicated to the service of society. King s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from underrepresented backgrounds to access and succeed at university. We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King s faculties to do so. About the role The Senior Research and Evaluation Adviser will work to position King s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team generates causal evidence either through Randomised Controlled Trials or Quasi-experimental designs, as well as correlational and qualitative evidence. This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to use their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. Key responsibilities: Lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate) Convey research findings, including complex quantitative information, in a clear and actionable way Develop and maintain expertise in research and evaluation methodologies Work with academics and practitioners to test and trial new approaches to widening participation and student success About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria Qualifications & Training Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training Skills & Experience Ability to select appropriate research designs and use qualitative and quantitative methods, including surveying, interviewing and running focus groups Ability to establish causal inference using experimental methods (e.g quasi-experimental methods, randomised controlled trials) Confident in conducting data analysis and statistical testing using relevant software (such as Power BI, R, Stata or SPSS) and presenting findings in various formats Ability to manage multiple research projects and deliver work to deadline Confident and clear written and verbal communication, including report-writing and presentation skills Ability to work with others to deliver project aims and overcome challenges Ability to coach or train others on how to undertake specific tasks and give clear direction on desired outcomes Ability to decide own pattern of work and manage workload and resources over a long period Desirable criteria Qualifications & Training Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience. Skills & Experience Interest in using behavioural insights in a research or policy context to positively influence behaviour Knowledge Interest in the widening participation agenda and the role of higher education in social mobility Further information We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. Closing date: 30 January 2026. Interviews are due to be held on 19th and 20th February 2026.
Dec 12, 2025
Full time
About us The King s community is dedicated to the service of society. King s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from underrepresented backgrounds to access and succeed at university. We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King s faculties to do so. About the role The Senior Research and Evaluation Adviser will work to position King s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team generates causal evidence either through Randomised Controlled Trials or Quasi-experimental designs, as well as correlational and qualitative evidence. This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to use their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. Key responsibilities: Lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate) Convey research findings, including complex quantitative information, in a clear and actionable way Develop and maintain expertise in research and evaluation methodologies Work with academics and practitioners to test and trial new approaches to widening participation and student success About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria Qualifications & Training Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training Skills & Experience Ability to select appropriate research designs and use qualitative and quantitative methods, including surveying, interviewing and running focus groups Ability to establish causal inference using experimental methods (e.g quasi-experimental methods, randomised controlled trials) Confident in conducting data analysis and statistical testing using relevant software (such as Power BI, R, Stata or SPSS) and presenting findings in various formats Ability to manage multiple research projects and deliver work to deadline Confident and clear written and verbal communication, including report-writing and presentation skills Ability to work with others to deliver project aims and overcome challenges Ability to coach or train others on how to undertake specific tasks and give clear direction on desired outcomes Ability to decide own pattern of work and manage workload and resources over a long period Desirable criteria Qualifications & Training Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience. Skills & Experience Interest in using behavioural insights in a research or policy context to positively influence behaviour Knowledge Interest in the widening participation agenda and the role of higher education in social mobility Further information We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. Closing date: 30 January 2026. Interviews are due to be held on 19th and 20th February 2026.
Site Name: UK - London - New Oxford Street Posted Date: Dec 9 2025 Commercial Operations Director, Southern & Central Europe Location: GSK HQ UK Employment type: Full-time, Permanent GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. The Commercial Operations Director, Southern & Central Europe, will partner with the Area Head and Leadership Team to drive improved business performance and operational efficiency across Southern & Central Europe. They will serve as the primary contact and lead for New Product Introduction across the Area. Key Responsibilities Advise leadership and lead ways to improve operations in the Area. Plan and organize leadership meetings to align with business goals/roadmap and Area ways of working Oversee and manage large strategic projects to deliver Area Priorities, acting as a trusted partner for market teams. Lead New Product Introductions for the Area, including forecasting and resource planning, docking point into the area to manage into market demands and workload. Lead improvements and effectiveness in launch readiness. Work in close collaboration with Area Medical Team. Develop strong relationships with internal and external partners. Including close working relationships with regional TA teams. Lead monthly performance reviews for the areas. Including creating effective reporting tools and processes for tracking performance. Work with global, regional, and local teams to set and measure key performance indicators (KPIs). Share relevant data and insights to support business strategy and performance discussions. Advance sales and marketing capabilities using global frameworks. Identify and share best practices to improve performance across the area. Experience & Skills Professional Experience University degree or equivalent Industry experience. Considerable commercial experience in the pharmaceutical industry, essential to have experience at local level. Experience setting strategy, leading high performing teams, driving cross functional collaboration and data driven decisions, and influencing senior stakeholders for successful product launches. Proven ability to manage performance and drive business results. Strong problem-solving, decision-making, and execution skills. Experience using data to make decisions and strong analytical skills. Ability to lead and inspire others, both directly and indirectly. Experience in business planning and strategy development. Understanding of sales force effectiveness and marketing principles. Strong project and program management skills. Effective communicator and presenter, fluent in English. Preferred Qualification If you have the following characteristics, it would be a plus- Advanced degree (e.g., MSc) or MBA. Experience in launch planning and commercialization, including global product launches. Candidates with prior experience in specialty medicines will be given preference. Familiarity with CRM systems and commercial analytics platforms. Prior experience working across multiple markets or in above-country/regional roles. Proven ability to design, implement and scale best-practice commercial processes. Experience coaching leaders and building high-performing teams. We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience we are looking for, we encourage you to apply. Closing Date for Applications: 31st December 2025 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Dec 12, 2025
Full time
Site Name: UK - London - New Oxford Street Posted Date: Dec 9 2025 Commercial Operations Director, Southern & Central Europe Location: GSK HQ UK Employment type: Full-time, Permanent GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. The Commercial Operations Director, Southern & Central Europe, will partner with the Area Head and Leadership Team to drive improved business performance and operational efficiency across Southern & Central Europe. They will serve as the primary contact and lead for New Product Introduction across the Area. Key Responsibilities Advise leadership and lead ways to improve operations in the Area. Plan and organize leadership meetings to align with business goals/roadmap and Area ways of working Oversee and manage large strategic projects to deliver Area Priorities, acting as a trusted partner for market teams. Lead New Product Introductions for the Area, including forecasting and resource planning, docking point into the area to manage into market demands and workload. Lead improvements and effectiveness in launch readiness. Work in close collaboration with Area Medical Team. Develop strong relationships with internal and external partners. Including close working relationships with regional TA teams. Lead monthly performance reviews for the areas. Including creating effective reporting tools and processes for tracking performance. Work with global, regional, and local teams to set and measure key performance indicators (KPIs). Share relevant data and insights to support business strategy and performance discussions. Advance sales and marketing capabilities using global frameworks. Identify and share best practices to improve performance across the area. Experience & Skills Professional Experience University degree or equivalent Industry experience. Considerable commercial experience in the pharmaceutical industry, essential to have experience at local level. Experience setting strategy, leading high performing teams, driving cross functional collaboration and data driven decisions, and influencing senior stakeholders for successful product launches. Proven ability to manage performance and drive business results. Strong problem-solving, decision-making, and execution skills. Experience using data to make decisions and strong analytical skills. Ability to lead and inspire others, both directly and indirectly. Experience in business planning and strategy development. Understanding of sales force effectiveness and marketing principles. Strong project and program management skills. Effective communicator and presenter, fluent in English. Preferred Qualification If you have the following characteristics, it would be a plus- Advanced degree (e.g., MSc) or MBA. Experience in launch planning and commercialization, including global product launches. Candidates with prior experience in specialty medicines will be given preference. Familiarity with CRM systems and commercial analytics platforms. Prior experience working across multiple markets or in above-country/regional roles. Proven ability to design, implement and scale best-practice commercial processes. Experience coaching leaders and building high-performing teams. We are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about making a difference and have the skills and experience we are looking for, we encourage you to apply. Closing Date for Applications: 31st December 2025 (EOD) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
You will play a pivotal role in maintaining and developing our relationships within the insurance market team. While commercial growth is important, this role is deeply focused on the account management of our existing and prospective insurers/ partners. You will champion our values by ensuring we have strong, lasting relationships that deliver the best outcomes for our customers, our insurers, and Simply Business. Working closely with the Commercial Director, you will be the bridge between external partners and our internal teams. You will use your expertise to secure the best commercial terms and ensure our placement strategy is working effectively across all business lines. As one of our Senior Insurer Markets Managers, you'll: Lead relationship management activities with either a defined panel of insurers or partners. You will also be responsible for interacting and finding new insurance markets that could potentially fill our trade gaps, acting as the primary contact to discuss opportunities, resolve issues and strengthen partnerships. Negotiate contracts and commercial terms to deliver the best financial results while maintaining strong, long-term relationships. Deliver and influence the placement strategy for business lines, ensuring the "best" arrangement for both the customer and the insurer. Act as a subject matter expert on insurance products and market trends, sharing your knowledge with the wider business to align internal and external activities. Use data and analytics to make critical recommendations regarding placement and to identify trends that inform our strategy. Collaborate with internal stakeholders to coordinate tenders, book transfers, and ensure compliance with regulations. We're looking for someone who is: A skilled negotiator who is adept at handling commercial discussions and contracts to achieve results. An exceptional relationship builder with a strong network within the UK insurance industry. Deeply knowledgeable about the insurance market and products, with the ability to share that expertise clearly. Analytical and capable of using data to drive insights and make strong commercial decisions. Collaborative and versatile, able to work with stakeholders at all levels-both internally and externally. Self-motivated and organised, with a focus on delivering high service levels and meeting objectives. (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.) We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Ready for this role? Apply today. About Simply Business We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver. Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you're compensated fairly with a competitive salary based on your experience and the market we're in. Plus the potential to earn an annual bonus based on performance. There's access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We'll match what you put into your pension up to five per cent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today. We'll deliver tips and tools to grow your business right to your inbox
Dec 12, 2025
Full time
You will play a pivotal role in maintaining and developing our relationships within the insurance market team. While commercial growth is important, this role is deeply focused on the account management of our existing and prospective insurers/ partners. You will champion our values by ensuring we have strong, lasting relationships that deliver the best outcomes for our customers, our insurers, and Simply Business. Working closely with the Commercial Director, you will be the bridge between external partners and our internal teams. You will use your expertise to secure the best commercial terms and ensure our placement strategy is working effectively across all business lines. As one of our Senior Insurer Markets Managers, you'll: Lead relationship management activities with either a defined panel of insurers or partners. You will also be responsible for interacting and finding new insurance markets that could potentially fill our trade gaps, acting as the primary contact to discuss opportunities, resolve issues and strengthen partnerships. Negotiate contracts and commercial terms to deliver the best financial results while maintaining strong, long-term relationships. Deliver and influence the placement strategy for business lines, ensuring the "best" arrangement for both the customer and the insurer. Act as a subject matter expert on insurance products and market trends, sharing your knowledge with the wider business to align internal and external activities. Use data and analytics to make critical recommendations regarding placement and to identify trends that inform our strategy. Collaborate with internal stakeholders to coordinate tenders, book transfers, and ensure compliance with regulations. We're looking for someone who is: A skilled negotiator who is adept at handling commercial discussions and contracts to achieve results. An exceptional relationship builder with a strong network within the UK insurance industry. Deeply knowledgeable about the insurance market and products, with the ability to share that expertise clearly. Analytical and capable of using data to drive insights and make strong commercial decisions. Collaborative and versatile, able to work with stakeholders at all levels-both internally and externally. Self-motivated and organised, with a focus on delivering high service levels and meeting objectives. (We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role.) We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Ready for this role? Apply today. About Simply Business We insure small businesses and enable big dreams - not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We're a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver. Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you're compensated fairly with a competitive salary based on your experience and the market we're in. Plus the potential to earn an annual bonus based on performance. There's access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We'll match what you put into your pension up to five per cent. And pass on a tax-free sum that's four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today. We'll deliver tips and tools to grow your business right to your inbox