Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Covering a site in Maidenhead with a secondary site in Sittingbourne, Kent. Role summary: Electrical Engineer to work with the Account Manager and support clients facilities teams, carry out daily checks of all assets across the sites, completing PPM, Reactive tasks, compelling reports, managing contractors, Permits, RAMS, HSE & and providing engineering knowledge to the team. The role is currently for a full-time engineer to manage 3 sites at two locations travelling between sites via a vehicle provided. Day to day duties for this role include but are not limited to. To complete all PPMs within SLA. Carry out reactive task. Operate all systems within the facility in a competent, effective and efficient manner. The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations. Willingness to work flexible schedules, including extended or non-standard hours, to ensure optimal service delivery and client satisfaction. Attend weekly operations meetings, client meetings as requested within a professional, effective manner. Manage the clients CAFM systems, keeping within green SLAs & KPIs, ensure updates are added and with sufficient data. To assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted. Ensure the asset database is correct and up to date. Management of onsite critical spares including maintaining site stock register and monthly auditing. Compilation of incident & near miss reporting and after-action reviews for any critical incident. Ensure all operational issues are brought to the Account Managers & Customers attention and provide all relevant reports with recommendations. Proactively promote a Safety First culture in line with the JLL Cardinal Rules of Safety are adhered to. Act as Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the clients needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works requested in a professional and proactive manner. To communicate clearly and effectively with your manager and clients always. Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified. To provide accurate time sheet information weekly and on time. To ensure that the Company is always presented in a good light. To escalate any major site issues or incidents to your line manager asap once noticed. Essential skills, knowledge, and experience: C&G Level 2 and 3 Diploma Electrical Installation C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3 Test & Inspection 18th edition certificate Basic plumbing skills Strong Electrical & Mechanical Maintenance experience Knowledge of heating and air conditioning systems Knowledge of building fabric and experience in carrying out basic fabric reactive repairs when required. Sound understanding and experience of meeting Health & Safety obligations with regards to maintenance activities. Have good communication and organisation skills. Have a positive can do attitude. Ability to work on own or as part of a team JBRP1_UKTJ
Dec 15, 2025
Full time
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Covering a site in Maidenhead with a secondary site in Sittingbourne, Kent. Role summary: Electrical Engineer to work with the Account Manager and support clients facilities teams, carry out daily checks of all assets across the sites, completing PPM, Reactive tasks, compelling reports, managing contractors, Permits, RAMS, HSE & and providing engineering knowledge to the team. The role is currently for a full-time engineer to manage 3 sites at two locations travelling between sites via a vehicle provided. Day to day duties for this role include but are not limited to. To complete all PPMs within SLA. Carry out reactive task. Operate all systems within the facility in a competent, effective and efficient manner. The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations. Willingness to work flexible schedules, including extended or non-standard hours, to ensure optimal service delivery and client satisfaction. Attend weekly operations meetings, client meetings as requested within a professional, effective manner. Manage the clients CAFM systems, keeping within green SLAs & KPIs, ensure updates are added and with sufficient data. To assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted. Ensure the asset database is correct and up to date. Management of onsite critical spares including maintaining site stock register and monthly auditing. Compilation of incident & near miss reporting and after-action reviews for any critical incident. Ensure all operational issues are brought to the Account Managers & Customers attention and provide all relevant reports with recommendations. Proactively promote a Safety First culture in line with the JLL Cardinal Rules of Safety are adhered to. Act as Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the clients needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works requested in a professional and proactive manner. To communicate clearly and effectively with your manager and clients always. Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified. To provide accurate time sheet information weekly and on time. To ensure that the Company is always presented in a good light. To escalate any major site issues or incidents to your line manager asap once noticed. Essential skills, knowledge, and experience: C&G Level 2 and 3 Diploma Electrical Installation C&G 2360 Parts 1 & 2 or 2330 Levels 2 & 3 Test & Inspection 18th edition certificate Basic plumbing skills Strong Electrical & Mechanical Maintenance experience Knowledge of heating and air conditioning systems Knowledge of building fabric and experience in carrying out basic fabric reactive repairs when required. Sound understanding and experience of meeting Health & Safety obligations with regards to maintenance activities. Have good communication and organisation skills. Have a positive can do attitude. Ability to work on own or as part of a team JBRP1_UKTJ
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 15, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Employment/Recruitment Advisor Across Kendal, Windermere and Ambleside £31,067 (25 Days Holiday Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: Are you passionate about making a difference in the lives of individuals with mental health barriers to employment? Join a proactive team as an Employment/Recruitment Advisor and help job seekers and those returning to work overc
Dec 15, 2025
Full time
Employment/Recruitment Advisor Across Kendal, Windermere and Ambleside £31,067 (25 Days Holiday Bank Holidays, Local Government Pension Scheme) Full-time, Permanent The Role: Are you passionate about making a difference in the lives of individuals with mental health barriers to employment? Join a proactive team as an Employment/Recruitment Advisor and help job seekers and those returning to work overc
Recruitment Consultants - Manchester Term: Permanent Position, Full-Time Working Hours: (Monday-Friday) 8am - 5pm Due to continued success Venn Groups Manchester office we are actively searching for Recruitment Consultants to join our Engineering division. These positions are open to applications from candidates at varying experience levels, no prior experience is required. Why Join Venn Group? At Venn Group, we don't just recruit top talent-we build careers, empower teams, and expand horizons. Since our inception, we've grown into a national force in recruitment, and our journey is far from over. Expanding Nationwide:From opening our first office in London in 2001, we've grown rapidly across the UK, adding offices in Bristol (2002), Birmingham (2004), Manchester (2005), and Milton Keynes and Leeds (2008). Each new location reflects our commitment to growth, opportunity, and providing exceptional service to clients and candidates nationwide. Career Growth from Within:We pride ourselves on promoting all Managers and Senior Managers internally, ensuring our leadership understands the journey and values of every team member. Earn What You Deserve:We offer a competitive commission structure. Our 'Pathways & Milestones' progression model gives you the opportunity to progress your career with uncapped earning potential both in relation to your basic salary and commission, with both your basic salary and commission increasing at each milestone achieved. Supportive Team Environment:We set ourselves apart from other agencies because we work on a team basis. From day one, you'll be part of a collaborative, high-performing team that's invested in your development and success. What We're Looking For We're seeking driven individuals who are ready to build or enhance their recruitment careers. Here's what makes a great fit for our team: Motivated by Success:You're goal-oriented, driven by personal development, career progression, and financial reward. Organized & Efficient:You thrive in a fast-paced environment, managing tasks autonomously while staying on top of changing priorities. Team Player:Collaboration is key-you'll be part of a busy, supportive, and high-performing team of consultants. Confident Communicator:You excel on the phone and have strong interpersonal and communication skills. Adaptable & Resilient:You're ready to take on the challenges of a dynamic role where no two days are the same. Hardworking & Dedicated:You bring energy, focus, and determination to everything you do. What You'll Be Doing As a Recruitment Consultant, you'll be an integral part of an established team, dedicated to delivering tailored talent solutions. Acting as a trusted advisor, you'll guide both clients and candidates through the entire hiring process, ensuring the right person is matched to the right role. Your key responsibilities will include: Building Relationships:Meeting with clients and candidates to establish and strengthen partnerships. Business Development:Networking and conducting business development to attract new opportunities from client companies. Understanding Clients:Gaining a deep understanding of clients' industries, businesses, cultures, and working environments. Advertising Roles:Drafting and placing engaging job advertisements across various media platforms. Talent Matching:Using candidate databases and other tools to find the perfect match for client vacancies. Generating New Business:Proactively reaching out to potential clients to build a portfolio and secure new opportunities. Managing Applications:Reviewing applications, managing interviews, and creating shortlists of qualified candidates. Candidate Support:Briefing candidates on job responsibilities, salaries, and benefits, and preparing them for interviews.Client Collaboration:Preparing CVs and correspondence for client review and facilitating interview arrangements. Negotiation:Managing salary discussions and finalizing agreements between clients and candidates. Achieving Success:Working towards and exceeding performance targets while delivering exceptional service. Our Package: The basic salary will depend on your previous experience. Once you are eligible to earn commission (after 3 months), the financial rewards are within your control. Once you are on full commission, you can expect to earn approx. £10,000-£15,000 on top of your basic salary in your first year depending on your contribution to the team and your individual billing. Our 'Pathways & Milestones' progression model gives you the opportunity to progress your career with uncapped earning potential both in relation to your basic salary and commission, with both your basic salary and commission increasing at each milestone achieved. Rewards & Benefits At Venn Group, we believe in recognizing and rewarding hard work. Alongside a dynamic and fulfilling career, you'll enjoy a range of benefits designed to support your success and well-being: Clear Career Progression:Follow our transparent 'Pathways & Milestones' model to achieve your career goals. Competitive Commission:A rewarding structure that celebrates both individual and team success. Generous Leave Entitlement:22 days annual leave (+ bank holidays), increasing by 1 day each year up to 30 days. Health & Wellbeing: Private healthcare via Bupa and an employee assistance program with Health Assured. 2 x Wellbeing days per year to focus on your mental and physical health. Free eye test vouchers. Financial Security:Company pension scheme and life assurance cover for peace of mind. Team Celebrations:Enjoy team meals, monthly office socials like 'Fizzy Fridays,' and more. Diversity & Inclusion:Participate in our employee-led diversity and inclusion forum. Giving Back:2 paid charity days annually to volunteer for causes you care about. Lifestyle Perks:Discounted gym memberships to help you stay active. We're committed to creating an environment where you feel supported, valued, and motivated to succeed.
Dec 15, 2025
Full time
Recruitment Consultants - Manchester Term: Permanent Position, Full-Time Working Hours: (Monday-Friday) 8am - 5pm Due to continued success Venn Groups Manchester office we are actively searching for Recruitment Consultants to join our Engineering division. These positions are open to applications from candidates at varying experience levels, no prior experience is required. Why Join Venn Group? At Venn Group, we don't just recruit top talent-we build careers, empower teams, and expand horizons. Since our inception, we've grown into a national force in recruitment, and our journey is far from over. Expanding Nationwide:From opening our first office in London in 2001, we've grown rapidly across the UK, adding offices in Bristol (2002), Birmingham (2004), Manchester (2005), and Milton Keynes and Leeds (2008). Each new location reflects our commitment to growth, opportunity, and providing exceptional service to clients and candidates nationwide. Career Growth from Within:We pride ourselves on promoting all Managers and Senior Managers internally, ensuring our leadership understands the journey and values of every team member. Earn What You Deserve:We offer a competitive commission structure. Our 'Pathways & Milestones' progression model gives you the opportunity to progress your career with uncapped earning potential both in relation to your basic salary and commission, with both your basic salary and commission increasing at each milestone achieved. Supportive Team Environment:We set ourselves apart from other agencies because we work on a team basis. From day one, you'll be part of a collaborative, high-performing team that's invested in your development and success. What We're Looking For We're seeking driven individuals who are ready to build or enhance their recruitment careers. Here's what makes a great fit for our team: Motivated by Success:You're goal-oriented, driven by personal development, career progression, and financial reward. Organized & Efficient:You thrive in a fast-paced environment, managing tasks autonomously while staying on top of changing priorities. Team Player:Collaboration is key-you'll be part of a busy, supportive, and high-performing team of consultants. Confident Communicator:You excel on the phone and have strong interpersonal and communication skills. Adaptable & Resilient:You're ready to take on the challenges of a dynamic role where no two days are the same. Hardworking & Dedicated:You bring energy, focus, and determination to everything you do. What You'll Be Doing As a Recruitment Consultant, you'll be an integral part of an established team, dedicated to delivering tailored talent solutions. Acting as a trusted advisor, you'll guide both clients and candidates through the entire hiring process, ensuring the right person is matched to the right role. Your key responsibilities will include: Building Relationships:Meeting with clients and candidates to establish and strengthen partnerships. Business Development:Networking and conducting business development to attract new opportunities from client companies. Understanding Clients:Gaining a deep understanding of clients' industries, businesses, cultures, and working environments. Advertising Roles:Drafting and placing engaging job advertisements across various media platforms. Talent Matching:Using candidate databases and other tools to find the perfect match for client vacancies. Generating New Business:Proactively reaching out to potential clients to build a portfolio and secure new opportunities. Managing Applications:Reviewing applications, managing interviews, and creating shortlists of qualified candidates. Candidate Support:Briefing candidates on job responsibilities, salaries, and benefits, and preparing them for interviews.Client Collaboration:Preparing CVs and correspondence for client review and facilitating interview arrangements. Negotiation:Managing salary discussions and finalizing agreements between clients and candidates. Achieving Success:Working towards and exceeding performance targets while delivering exceptional service. Our Package: The basic salary will depend on your previous experience. Once you are eligible to earn commission (after 3 months), the financial rewards are within your control. Once you are on full commission, you can expect to earn approx. £10,000-£15,000 on top of your basic salary in your first year depending on your contribution to the team and your individual billing. Our 'Pathways & Milestones' progression model gives you the opportunity to progress your career with uncapped earning potential both in relation to your basic salary and commission, with both your basic salary and commission increasing at each milestone achieved. Rewards & Benefits At Venn Group, we believe in recognizing and rewarding hard work. Alongside a dynamic and fulfilling career, you'll enjoy a range of benefits designed to support your success and well-being: Clear Career Progression:Follow our transparent 'Pathways & Milestones' model to achieve your career goals. Competitive Commission:A rewarding structure that celebrates both individual and team success. Generous Leave Entitlement:22 days annual leave (+ bank holidays), increasing by 1 day each year up to 30 days. Health & Wellbeing: Private healthcare via Bupa and an employee assistance program with Health Assured. 2 x Wellbeing days per year to focus on your mental and physical health. Free eye test vouchers. Financial Security:Company pension scheme and life assurance cover for peace of mind. Team Celebrations:Enjoy team meals, monthly office socials like 'Fizzy Fridays,' and more. Diversity & Inclusion:Participate in our employee-led diversity and inclusion forum. Giving Back:2 paid charity days annually to volunteer for causes you care about. Lifestyle Perks:Discounted gym memberships to help you stay active. We're committed to creating an environment where you feel supported, valued, and motivated to succeed.
Reports to: Manager, Sales Operations Location: Remote UK Compensation Range: £68,000 to £78,000 base plus bonus and equity What We Do Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping design and execute strategic initiatives that streamline business operations, enhance performance through data analysis, provide reporting on key metrics & KPIS, and drive the overall success of the company's revenue generating activities. This position is a highly collaborative, highly cross functional role that allows for much autonomy. On this agile team, you'll have the opportunity to 'run your business' and make an incredible impact for Huntress! Responsibilities Act as a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs for their business. You will be responsible for consolidating insights and recommendations to influence strategic plans while ensuring alignment across all regions. Design, create, and maintain Salesforce reports and dashboards that provide valuable insights into sales performance, revenue metrics, and operational efficiency. Ensure that reports align with business needs and are accessible to key stakeholders. Execute on prioritized projects and initiatives for the EMEA sales leaders by identifying opportunities for high business impact, documenting business requirements and current state operational processes, validating and refining potential solutions through data analysis and stakeholder feedback, and delivering on the appropriate course of action. Identify core areas of improvement for our sales teams, either via process or system enhancements. Assist with CRM hygiene enforcement and coaching with sales managers and leaders. Develop reporting within relevant tools to enable ICs and managers to run their business effectively. Ongoing assessment of meeting/lead distribution to ensure function, equality, and volume for each respective sales position. Book of business analysis to align the correct account managers with the right size and partners to optimize account coverage and growth. What You Bring To The Team 3+ years of experience on sales/revenue operations teams Comfortable navigating multiple, shifting priorities in a hyper growth environment Experience with sales process, funnel, forecasting, pipeline management, etc. Preferred 2+ years of experience with Salesforce and SFDC reporting Strong Excel/Google Sheets skills Experience with data visualization tools such as Sigma, HEX, Looker, Tableau, Power BI, or similar Strong analytical and problem solving skills with the ability to interpret complex data sets Excellent communication skills with the ability to present findings to both technical and non technical stakeholders A desire to proactively identify, troubleshoot, and solve problems Ability to work independently and as part of a team in a fast paced environment to meet deadlines What We Offer 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations If you require reasonable accommodation to complete this application, interview, or pre employment testing or participate in the employee selection process, please direct your inquiries to . Please note that non accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
Dec 15, 2025
Full time
Reports to: Manager, Sales Operations Location: Remote UK Compensation Range: £68,000 to £78,000 base plus bonus and equity What We Do Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses-not just the 1%-with enterprise grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping design and execute strategic initiatives that streamline business operations, enhance performance through data analysis, provide reporting on key metrics & KPIS, and drive the overall success of the company's revenue generating activities. This position is a highly collaborative, highly cross functional role that allows for much autonomy. On this agile team, you'll have the opportunity to 'run your business' and make an incredible impact for Huntress! Responsibilities Act as a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs for their business. You will be responsible for consolidating insights and recommendations to influence strategic plans while ensuring alignment across all regions. Design, create, and maintain Salesforce reports and dashboards that provide valuable insights into sales performance, revenue metrics, and operational efficiency. Ensure that reports align with business needs and are accessible to key stakeholders. Execute on prioritized projects and initiatives for the EMEA sales leaders by identifying opportunities for high business impact, documenting business requirements and current state operational processes, validating and refining potential solutions through data analysis and stakeholder feedback, and delivering on the appropriate course of action. Identify core areas of improvement for our sales teams, either via process or system enhancements. Assist with CRM hygiene enforcement and coaching with sales managers and leaders. Develop reporting within relevant tools to enable ICs and managers to run their business effectively. Ongoing assessment of meeting/lead distribution to ensure function, equality, and volume for each respective sales position. Book of business analysis to align the correct account managers with the right size and partners to optimize account coverage and growth. What You Bring To The Team 3+ years of experience on sales/revenue operations teams Comfortable navigating multiple, shifting priorities in a hyper growth environment Experience with sales process, funnel, forecasting, pipeline management, etc. Preferred 2+ years of experience with Salesforce and SFDC reporting Strong Excel/Google Sheets skills Experience with data visualization tools such as Sigma, HEX, Looker, Tableau, Power BI, or similar Strong analytical and problem solving skills with the ability to interpret complex data sets Excellent communication skills with the ability to present findings to both technical and non technical stakeholders A desire to proactively identify, troubleshoot, and solve problems Ability to work independently and as part of a team in a fast paced environment to meet deadlines What We Offer 100% remote work environment - since our founding in 2015 New starter home office set up reimbursement (£398) Generous personal leave entitlements Digital monthly reimbursement (£92) Travel to the US 1-2 times/year for various company events Pension Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations If you require reasonable accommodation to complete this application, interview, or pre employment testing or participate in the employee selection process, please direct your inquiries to . Please note that non accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.
Role: Recoveries Claims Handler Location: Sevenoaks Salary: £25,877 - £27,554 per annum, plus up to £1,500 annual performance-related bonus (eligible after probation) Job Type: Full Time, Permanent Working hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week) About the Role: Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results. As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences. What you will be doing: Take full ownership of non-fault repair and recovery claims from start to finish Deliver accurate, customer-focused outcomes every time Apply technical expertise in indemnity, liability, and claim financials Minimise leakage through effective claim review and allocation Negotiate subrogated outlays and manage aged debt portfolios Liaise with solicitors and suppliers to support litigation and meet SLAs What We're Looking For: Strong attention to detail and analytical thinking Confident communicator, both written and verbal Highly motivated self-starter with a proactive mindset Ability to work under pressure and meet tight deadlines Clear, focused approach to problem-solving Regulatory awareness and technical understanding Persuasive with strong negotiation skills Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered. JBRP1_UKTJ
Dec 15, 2025
Full time
Role: Recoveries Claims Handler Location: Sevenoaks Salary: £25,877 - £27,554 per annum, plus up to £1,500 annual performance-related bonus (eligible after probation) Job Type: Full Time, Permanent Working hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week) About the Role: Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results. As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences. What you will be doing: Take full ownership of non-fault repair and recovery claims from start to finish Deliver accurate, customer-focused outcomes every time Apply technical expertise in indemnity, liability, and claim financials Minimise leakage through effective claim review and allocation Negotiate subrogated outlays and manage aged debt portfolios Liaise with solicitors and suppliers to support litigation and meet SLAs What We're Looking For: Strong attention to detail and analytical thinking Confident communicator, both written and verbal Highly motivated self-starter with a proactive mindset Ability to work under pressure and meet tight deadlines Clear, focused approach to problem-solving Regulatory awareness and technical understanding Persuasive with strong negotiation skills Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant, Recovery Claims, Insurance Recoveries, Insurance Claims Handler, may all be considered. JBRP1_UKTJ
Sales Consultant My client are a leading housing developer who deliver new build homes in the North West region. They currently have a requirement for an ambitious Sales Consultant with at least 2-3 years' experience who is looking to join a successful sales team to grow with the company whilst expanding their knowledge in the housing industry. About the role of a Sales Consultant The Sales Executive job will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Consultant Meeting with Clients, assessing their particular needs, showing them around show homes and explaining building issues and regulations Ensure that H & S procedures are followed with regards to visitors and sales access into the construction area of the development Attending meetings with others involved in the sales and building process Liaising with solicitors, purchasers and mortgage advisors ensuring exchange of contract deadlines are met Keeping contact with Purchasers and maintaining good relationships with them Achieving excellent Mystery shop feedback Carrying out inspections, customer demonstrations and handovers Ensuring all administrative records are kept up to date Carrying out market research with competitors and keeping up to date with market changes Requirements for a Sales Consultant Suitable applicants must have a sales background with at least 2-3 years experience in a similar role within the new homes industry. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast moving sales environment. You'll be working Thursday to Monday between 10am - 5pm. Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion. You will need to have access to your own transport, and a clean driving licence. What we offer for a Sales Consultant Competitive, negotiable salary Generous commission scheme Car allowance 25 Days Holidays Pension contribution Life Assurance Cover If you're interested in this Sales Consultant role, please apply with an up-to-date copy of your CV, or get in touch with Maisie in our Bolton office on for further details. JBRP1_UKTJ
Dec 15, 2025
Full time
Sales Consultant My client are a leading housing developer who deliver new build homes in the North West region. They currently have a requirement for an ambitious Sales Consultant with at least 2-3 years' experience who is looking to join a successful sales team to grow with the company whilst expanding their knowledge in the housing industry. About the role of a Sales Consultant The Sales Executive job will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Consultant Meeting with Clients, assessing their particular needs, showing them around show homes and explaining building issues and regulations Ensure that H & S procedures are followed with regards to visitors and sales access into the construction area of the development Attending meetings with others involved in the sales and building process Liaising with solicitors, purchasers and mortgage advisors ensuring exchange of contract deadlines are met Keeping contact with Purchasers and maintaining good relationships with them Achieving excellent Mystery shop feedback Carrying out inspections, customer demonstrations and handovers Ensuring all administrative records are kept up to date Carrying out market research with competitors and keeping up to date with market changes Requirements for a Sales Consultant Suitable applicants must have a sales background with at least 2-3 years experience in a similar role within the new homes industry. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast moving sales environment. You'll be working Thursday to Monday between 10am - 5pm. Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion. You will need to have access to your own transport, and a clean driving licence. What we offer for a Sales Consultant Competitive, negotiable salary Generous commission scheme Car allowance 25 Days Holidays Pension contribution Life Assurance Cover If you're interested in this Sales Consultant role, please apply with an up-to-date copy of your CV, or get in touch with Maisie in our Bolton office on for further details. JBRP1_UKTJ
3+ years PQE Multiple Offices Hybrid Working Available We are recruiting on behalf of our client, a well established and respected law firm with strong roots across Somerset and a reputation for delivering expert, personal and client focused legal services. With multiple office locations throughout the county, they have supported individuals and families for generations and are known for their compassionate approach, clear communication and trusted legal guidance. The Role Our client's Private Client Team is seeking an experienced Private Client Solicitor with 3+ years' post qualification experience to join their growing department. You will manage a broad and interesting caseload, supporting clients through significant life events and providing high quality, practical legal advice. As part of the private client team, you can expect to work on: Wills, estate planning and succession - drafting, reviewing and advising on wills tailored to clients' personal circumstances. Probate and estate administration - handling estates following death, preparing applications for Probate or Letters of Administration, and advising executors and beneficiaries. Lasting Powers of Attorney and capacity matters - preparing LPAs for property & financial affairs and health & welfare, and advising on related issues. Trusts, inheritance tax planning and general private client advisory work - supporting clients with forward planning and asset protection. This is a role that offers genuine variety, meaningful client interaction and the opportunity to make a positive difference in the lives of the individuals you support. About You Qualified Solicitor in England & Wales with a minimum of 3 years' PQE in private client work. Experience advising on wills, probate, powers of attorney, trusts and related matters. Excellent communication and client care skills, with the ability to put clients at ease during sensitive matters. Confident managing a varied caseload independently while contributing positively to a supportive team environment. Why Join Our Client? Our client places strong emphasis on quality, compassion and community. Their private client lawyers are known for being approachable, transparent and responsive, ensuring clients feel supported and informed throughout every stage of their matter. You will be part of a collaborative team that values professional development and encourages sharing expertise. The role also offers flexible and hybrid working options, supporting a healthy work-life balance. You can be based in any of their offices across Somerset, giving you the flexibility to work in the location that best suits you. Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page;Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.
Dec 15, 2025
Full time
3+ years PQE Multiple Offices Hybrid Working Available We are recruiting on behalf of our client, a well established and respected law firm with strong roots across Somerset and a reputation for delivering expert, personal and client focused legal services. With multiple office locations throughout the county, they have supported individuals and families for generations and are known for their compassionate approach, clear communication and trusted legal guidance. The Role Our client's Private Client Team is seeking an experienced Private Client Solicitor with 3+ years' post qualification experience to join their growing department. You will manage a broad and interesting caseload, supporting clients through significant life events and providing high quality, practical legal advice. As part of the private client team, you can expect to work on: Wills, estate planning and succession - drafting, reviewing and advising on wills tailored to clients' personal circumstances. Probate and estate administration - handling estates following death, preparing applications for Probate or Letters of Administration, and advising executors and beneficiaries. Lasting Powers of Attorney and capacity matters - preparing LPAs for property & financial affairs and health & welfare, and advising on related issues. Trusts, inheritance tax planning and general private client advisory work - supporting clients with forward planning and asset protection. This is a role that offers genuine variety, meaningful client interaction and the opportunity to make a positive difference in the lives of the individuals you support. About You Qualified Solicitor in England & Wales with a minimum of 3 years' PQE in private client work. Experience advising on wills, probate, powers of attorney, trusts and related matters. Excellent communication and client care skills, with the ability to put clients at ease during sensitive matters. Confident managing a varied caseload independently while contributing positively to a supportive team environment. Why Join Our Client? Our client places strong emphasis on quality, compassion and community. Their private client lawyers are known for being approachable, transparent and responsive, ensuring clients feel supported and informed throughout every stage of their matter. You will be part of a collaborative team that values professional development and encourages sharing expertise. The role also offers flexible and hybrid working options, supporting a healthy work-life balance. You can be based in any of their offices across Somerset, giving you the flexibility to work in the location that best suits you. Please get in touch if you would like more information about this role or send your CV via the form below in complete confidence and we will get back to you. If you would prefer to talk to us in the first instance, please get in touch About Us - Legal Southwest Discover more about who we are and what it's like to work with us. Visit our LinkedIn page;Legal Southwest Ltd LinkedIn Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.
Sales Advisor Department: Sales & Marketing Division: West Midlands Salary: £28K - £32K Job Grade: 7a - Senior Admin & Technical Services What You'll Do As a Sales Adviser, you'll guide customers through finding and buying their new home, delivering great service from first enquiry to completion click apply for full job details
Dec 15, 2025
Full time
Sales Advisor Department: Sales & Marketing Division: West Midlands Salary: £28K - £32K Job Grade: 7a - Senior Admin & Technical Services What You'll Do As a Sales Adviser, you'll guide customers through finding and buying their new home, delivering great service from first enquiry to completion click apply for full job details
Department: Sales & Marketing Division: East Midlands Salary: £28K - £32K Job Grade: 7a - Senior Admin & Technical Services What You'll Do As a Sales Adviser, you'll guide customers through finding and buying their new home, delivering great service from first enquiry to completion click apply for full job details
Dec 15, 2025
Full time
Department: Sales & Marketing Division: East Midlands Salary: £28K - £32K Job Grade: 7a - Senior Admin & Technical Services What You'll Do As a Sales Adviser, you'll guide customers through finding and buying their new home, delivering great service from first enquiry to completion click apply for full job details
Responsibilities Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements Managing successful teams, workstreams and engagements on time and to budget Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels Organising insights to define a logical flow to tell a story when presenting recommendations Qualifications We are looking for people who have: Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example: Telecoms ServCo/NetCo & Wholesale ecosystem optimisation AI monetisation and automation strategies Autonomous and virtual network innovation Customer obsession' and digital experience transformation Media Modernisation of Content Supply Chains Data-driven personalisation and audience engagement Subscription and advertising platform innovation New content formats and experiences (AR/VR/Metaverse) Intellectual Property and digital Rights management Tech AI/ML application and ethical governance Cyber security and data privacy Web3, Blockchain, and decentralised technologies Platform economics and ecosystem orchestration Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in house Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors Hybrid Working You'll be based in London with hybrid working. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. Please check with your recruiter for the specific working requirements that may apply for your role.
Dec 15, 2025
Full time
Responsibilities Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendations Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvements Managing successful teams, workstreams and engagements on time and to budget Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels Organising insights to define a logical flow to tell a story when presenting recommendations Qualifications We are looking for people who have: Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example: Telecoms ServCo/NetCo & Wholesale ecosystem optimisation AI monetisation and automation strategies Autonomous and virtual network innovation Customer obsession' and digital experience transformation Media Modernisation of Content Supply Chains Data-driven personalisation and audience engagement Subscription and advertising platform innovation New content formats and experiences (AR/VR/Metaverse) Intellectual Property and digital Rights management Tech AI/ML application and ethical governance Cyber security and data privacy Web3, Blockchain, and decentralised technologies Platform economics and ecosystem orchestration Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in house Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors Hybrid Working You'll be based in London with hybrid working. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. Please check with your recruiter for the specific working requirements that may apply for your role.
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will be responsible for ensuring our customers achieve measurable success with our platform. As a trusted advisor with deep product knowledge and empathy, you will help customers align their business goals with Iru's unified, AI-powered platform that brings together UEM, EDR, Vulnerability Management, Compliance Automation, and Workforce Identity into a single, orchestrated system. You will lead onboarding and enablement programs, guide end user adoption, and run strategic business reviews that demonstrate value and impact. Acting as the voice of the customer, you will partner cross functionally with Sales, Product, and Support to drive continuous improvement and ensure every customer gains time, control, and confidence in how they manage and secure their users, apps, and devices. Success in this role means consistently driving retention, uncovering expansion opportunities, and turning customers into advocates for Iru's mission to simplify and unify the modern enterprise IT and security experience. Please note that this is a fully onsite position in our London office. What You'll Do Communicate efficiently and effectively with our customers - we primarily communicate via chat and email, but you'll also have video conferences when the need arises Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a portfolio of 150+ customers Develop and enact a custom plan for each customer's onboarding, expansion, and renewal goals Lead end user training, conduct executive business reviews, and proactively monitor and drive product usage to ensure the customer is maximizing value Communicate new use cases and features/functionality that will enhance the customer's workflow and drive organizational product adoption Passionate about the customer experience and skilled in translating customer feedback into product requests Work cross functionally with strategic and technical colleagues to accomplish customer goals Provide recommendations on changes and design enhancements to improve processes, customer experience, and performance What You'll Bring 3+ years of customer facing experience in a fast growing company; direct experience with SaaS products, solutions, or ecosystems Experience maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA Ability to drive results and outcomes while solving complex business problems, both individually and through direct reports Excellent presentation, organizational, and communication skills (both written and verbal) Ability to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software Knowledge of SaaS post sale support motion Benefits & Perks • Competitive salary • 100% private healthcare coverage reimbursement for individual and dependents • HealthShield Cash Plan • Workplace Pension (Employer 4%/ Employee 5% of gross salary) • 20 days PTO • Flexibility to work from anywhere for up to 30 days per year • Equity for full time employees • Iru Wellness Week off first week in July • Up to 16 weeks paid leave for new parents • Paid Family and Medical Leave • Modern Health - Mental Health Benefits - Individual and Dependents • Fertility benefits • Working Advantage Employee Discounts • Gym membership • Lunch 5 Days/Week • Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
Dec 15, 2025
Full time
About Iru Iru is the AI-powered security & IT platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation-collapsing the stack and giving IT & security time and control back. Iru is backed by some of the smartest investors in tech-General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Notion, Cursor, Lovable, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes' America's Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Customer Success Manager at Iru, you will be responsible for ensuring our customers achieve measurable success with our platform. As a trusted advisor with deep product knowledge and empathy, you will help customers align their business goals with Iru's unified, AI-powered platform that brings together UEM, EDR, Vulnerability Management, Compliance Automation, and Workforce Identity into a single, orchestrated system. You will lead onboarding and enablement programs, guide end user adoption, and run strategic business reviews that demonstrate value and impact. Acting as the voice of the customer, you will partner cross functionally with Sales, Product, and Support to drive continuous improvement and ensure every customer gains time, control, and confidence in how they manage and secure their users, apps, and devices. Success in this role means consistently driving retention, uncovering expansion opportunities, and turning customers into advocates for Iru's mission to simplify and unify the modern enterprise IT and security experience. Please note that this is a fully onsite position in our London office. What You'll Do Communicate efficiently and effectively with our customers - we primarily communicate via chat and email, but you'll also have video conferences when the need arises Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a portfolio of 150+ customers Develop and enact a custom plan for each customer's onboarding, expansion, and renewal goals Lead end user training, conduct executive business reviews, and proactively monitor and drive product usage to ensure the customer is maximizing value Communicate new use cases and features/functionality that will enhance the customer's workflow and drive organizational product adoption Passionate about the customer experience and skilled in translating customer feedback into product requests Work cross functionally with strategic and technical colleagues to accomplish customer goals Provide recommendations on changes and design enhancements to improve processes, customer experience, and performance What You'll Bring 3+ years of customer facing experience in a fast growing company; direct experience with SaaS products, solutions, or ecosystems Experience maintaining ARR of 3M+ including contract values over 100K Experience with support tools and platforms like HubSpot, Zendesk and JIRA Ability to drive results and outcomes while solving complex business problems, both individually and through direct reports Excellent presentation, organizational, and communication skills (both written and verbal) Ability to partner effectively with C Suite, VP, and Director level contacts, along with day to day users of the software Knowledge of SaaS post sale support motion Benefits & Perks • Competitive salary • 100% private healthcare coverage reimbursement for individual and dependents • HealthShield Cash Plan • Workplace Pension (Employer 4%/ Employee 5% of gross salary) • 20 days PTO • Flexibility to work from anywhere for up to 30 days per year • Equity for full time employees • Iru Wellness Week off first week in July • Up to 16 weeks paid leave for new parents • Paid Family and Medical Leave • Modern Health - Mental Health Benefits - Individual and Dependents • Fertility benefits • Working Advantage Employee Discounts • Gym membership • Lunch 5 Days/Week • Exciting opportunities for career growth We are excited to be serving a significant need for a fast growing market, and are proud of the high performing team we have brought together so far. If you're someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Iru, we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Iru is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About the Role We are looking for a dynamic and hands on People Business Partner (HRBP) to support our global teams with a strong focus on enabling and developing frontline and mid-level managers. Reporting to the Director, People Business Partner based in New York, this role partners closely with leaders across Sales, Marketing, Corporate Strategy & Partnerships, Legal & Compliance, and Finance to drive a consistent, high-quality people experience globally, with a focus on EMEA and APAC. You will act as a trusted advisor to managers and leaders, providing guidance across the full People Ops lifecycle: compensation and rewards, performance and talent management, employee relations, org design, global mobility, and day to day People operations. This is a hands on, high impact role ideal for someone who thrives in a fast paced, high growth, and global environment. What You'll Do Leader & Org Support Serve as the primary PBP for managers across EMEA and APAC, offering coaching and actionable guidance on leadership, org design, team health, and workforce planning. Partner with leaders across Sales, Marketing, Strategy & Partnerships, Legal & Compliance, and Finance to understand business priorities and influence people strategies. Performance & Talent Management Facilitate performance reviews and development conversations. Coach managers on delivering effective, equitable, and clear feedback. Compensation, Rewards & Merit Partner with Total Rewards on merit cycles, promotions, leveling, and internal equity across global markets. Advise managers on compensation decisions and reward frameworks. Employee Relations (ER) Lead ER investigations and guide managers through conflict resolution, disciplinary actions, and policy interpretation, ensuring compliance with local laws. Identify patterns and work proactively to address root causes. People Operations & Global Mobility Support the full employee lifecycle across EMEA and APAC, including onboarding, internal mobility, relocations, and offboarding. Oversee visa, immigration, and global mobility processes in partnership with Legal and external providers. Ensure compliance with employment legislation across multiple countries. Culture & Engagement Partner with managers to drive engagement, team communication, and healthy culture building practices. Leverage people analytics-turnover, engagement scores, performance insights-to inform recommendations and actions. Programs & Projects Contribute to global People initiatives and lead regional implementation for programs. What You'll Bring 5+ years of HRBP experience in a global, high growth environment (tech or similar pace preferred). Experience supporting both EMEA and APAC regions with strong knowledge of local employment frameworks. Demonstrated success partnering with leaders in functions such as Sales, Marketing, Legal, Finance, or similar corporate teams. Strong expertise in employee relations, talent management, performance, compensation, and org design. Experience managing global mobility and visa processes. Ability to balance strategic work with hands on execution; comfortable navigating ambiguity. Exceptional communication, stakeholder management, and problem solving skills. Why Join Us High impact scope supporting critical global business functions Opportunity to shape people practices across two major regions A role that blends strategy, coaching, and operations every day Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Dec 15, 2025
Full time
The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About the Role We are looking for a dynamic and hands on People Business Partner (HRBP) to support our global teams with a strong focus on enabling and developing frontline and mid-level managers. Reporting to the Director, People Business Partner based in New York, this role partners closely with leaders across Sales, Marketing, Corporate Strategy & Partnerships, Legal & Compliance, and Finance to drive a consistent, high-quality people experience globally, with a focus on EMEA and APAC. You will act as a trusted advisor to managers and leaders, providing guidance across the full People Ops lifecycle: compensation and rewards, performance and talent management, employee relations, org design, global mobility, and day to day People operations. This is a hands on, high impact role ideal for someone who thrives in a fast paced, high growth, and global environment. What You'll Do Leader & Org Support Serve as the primary PBP for managers across EMEA and APAC, offering coaching and actionable guidance on leadership, org design, team health, and workforce planning. Partner with leaders across Sales, Marketing, Strategy & Partnerships, Legal & Compliance, and Finance to understand business priorities and influence people strategies. Performance & Talent Management Facilitate performance reviews and development conversations. Coach managers on delivering effective, equitable, and clear feedback. Compensation, Rewards & Merit Partner with Total Rewards on merit cycles, promotions, leveling, and internal equity across global markets. Advise managers on compensation decisions and reward frameworks. Employee Relations (ER) Lead ER investigations and guide managers through conflict resolution, disciplinary actions, and policy interpretation, ensuring compliance with local laws. Identify patterns and work proactively to address root causes. People Operations & Global Mobility Support the full employee lifecycle across EMEA and APAC, including onboarding, internal mobility, relocations, and offboarding. Oversee visa, immigration, and global mobility processes in partnership with Legal and external providers. Ensure compliance with employment legislation across multiple countries. Culture & Engagement Partner with managers to drive engagement, team communication, and healthy culture building practices. Leverage people analytics-turnover, engagement scores, performance insights-to inform recommendations and actions. Programs & Projects Contribute to global People initiatives and lead regional implementation for programs. What You'll Bring 5+ years of HRBP experience in a global, high growth environment (tech or similar pace preferred). Experience supporting both EMEA and APAC regions with strong knowledge of local employment frameworks. Demonstrated success partnering with leaders in functions such as Sales, Marketing, Legal, Finance, or similar corporate teams. Strong expertise in employee relations, talent management, performance, compensation, and org design. Experience managing global mobility and visa processes. Ability to balance strategic work with hands on execution; comfortable navigating ambiguity. Exceptional communication, stakeholder management, and problem solving skills. Why Join Us High impact scope supporting critical global business functions Opportunity to shape people practices across two major regions A role that blends strategy, coaching, and operations every day Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers. Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success. Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies. Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role. A desire to take ownership of ambitious targets. Strong presentation and communication skills. A passion for learning and self-improvement. Sharp attention to detail and the ability to handle multiple tasks effectively. A keen interest in food and the world of restaurants. An exceptional work ethic and the desire to make a difference. Full clean UK driving licence. Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life. Team Spirit! Join a collaborative team culture where your voice matters. Grow With Us! Enjoy a clear career path & exciting growth opportunities. Drive in Style! Cruise around in a branded Just Eat Takeaway car. Tasty Perks! Get an £81 monthly takeaway spend allowance. More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!). Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service. Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave. Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!). We Care! Full sick pay, volunteering leave & well-being support programs. Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme. Diversity & Inclusion! Mentorship, wellness programs & global career opportunities. Level Up! Access to world-class training resources to fuel your success. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Dec 15, 2025
Full time
Ready for a challenge? Then Just Eat might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base - to generate increased orders and grow their businesses. We also provide the insights, advise, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Location: Edinburgh field-based & home-based. These are some of the key ingredients to the role: Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers. Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success. Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies. Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. What will you bring to the table? Experience in a B2B sales or account management role. A desire to take ownership of ambitious targets. Strong presentation and communication skills. A passion for learning and self-improvement. Sharp attention to detail and the ability to handle multiple tasks effectively. A keen interest in food and the world of restaurants. An exceptional work ethic and the desire to make a difference. Full clean UK driving licence. Benefits: Flex Your Time! Choose flexible hours & schedule that fit your life. Team Spirit! Join a collaborative team culture where your voice matters. Grow With Us! Enjoy a clear career path & exciting growth opportunities. Drive in Style! Cruise around in a branded Just Eat Takeaway car. Tasty Perks! Get an £81 monthly takeaway spend allowance. More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!). Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service. Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave. Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!). We Care! Full sick pay, volunteering leave & well-being support programs. Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme. Diversity & Inclusion! Mentorship, wellness programs & global career opportunities. Level Up! Access to world-class training resources to fuel your success. At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now!
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 15, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Arrive Focused and Arrive Together. Just as our entire brand is inspired by the North Star, the shining light leading travellers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together. The Role Our organization is undergoing significant change following recent acquisitions and therefore we are looking for experience in integration and change management. You'll be empowered to make a real difference in talent management, organizational development, and fostering a culture that embodies Arrive values on a global scale. Your exceptional communication skills will be crucial as you engage with diverse stakeholders at all levels across the globe, demonstrating cultural intelligence and building strong, effective working relationships in our dynamic international setting. In this pivotal role, you'll be instrumental in driving impactful people initiatives that directly fuel our ambitious business growth and contribute to a high-performing, customer-centric culture within our critical technology and data-driven teams. Your strategic insights and ability to navigate a global landscape will be key as you shape and execute people strategies aligned with the objectives of our Finance and Legal functions. Key Responsibilities Strategic Partnering:Work with leaders to develop people-related strategies in support of business goals. Act as a custodian of organisational design, partnering the business to create the optimal and most efficient design to drive business success. Influence the design of people processes and systems to ensure they drive the right outcomes. Support business leaders in the management of people budgets, monitoring and maximising spend. Manage performance and compensation in line with business priorities. Talent & Development:Identify talent needs and plan for future leaders. Create and implement development programs to build essential skills. Coach senior leaders and managers. Data & Insights:Use data to guide people strategies and measure the impact of our initiatives. Track key metrics to drive continuous improvement in talent acquisition, retention, and development for your supported functions. Performance & Engagement:Implement global performance management initiatives to drive high performing teams. Work on initiatives to boost employee engagement and well-being. Handle complex employee relations issues and promote our values and inclusive culture. Global Guidance:Provide expert advice on employment laws, global mobility, and compliance. Ensure consistent people practices globally, while respecting local needs. Change and Transition:Lead and support organizational change initiatives, including integration, scaling teams, restructuring, and process transformations. Act as a trusted advisor to leaders during times of change, ensuring clear communication, employee alignment, and cultural cohesion throughout transitions. Qualifications and Skills: Significant experience as a Senior People Business Partner, ideally in a hyper growth business. Demonstrable experience directly supporting Finance, Legal, and/or internal People & Culture teams in a global company is desirable but not required. Strong strategic and analytical mindset with the ability to translate business strategy into effective people plans for complex technical functions. Proven ability to build credible relationships and effectively advise senior leaders within global organizations. Extensive experience in compensation strategy and analysis, with hands-on experience using global benchmarking tools. Excellent communication and influencing skills in English, with the ability to articulate complex ideas clearly and persuasively. Any European language is a plus. A genuine passion for developing technical talent and fostering a positive and high-achieving workplace culture within fast-paced, innovative environments. Experience managing HR/People matters in diverse legal and cultural environments, particularly those relevant to international technology development and data management. Prior experience managing relationships with works councils, social partners, and collective agreements is desirable but not required. Experience working in a Private Equity owned environment desirable Why Join Arrive? At Arrive, you'll be part of a bold, global organization that's redefining how we move, pay, and connect. You'll have the autonomy to make a real impact, the support of a collaborative international team, and the opportunity to shape the future of a rapidly evolving business. Join us and help us bring the Arrive vision to life.
Dec 15, 2025
Full time
We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Arrive Focused and Arrive Together. Just as our entire brand is inspired by the North Star, the shining light leading travellers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let's grow better, together. The Role Our organization is undergoing significant change following recent acquisitions and therefore we are looking for experience in integration and change management. You'll be empowered to make a real difference in talent management, organizational development, and fostering a culture that embodies Arrive values on a global scale. Your exceptional communication skills will be crucial as you engage with diverse stakeholders at all levels across the globe, demonstrating cultural intelligence and building strong, effective working relationships in our dynamic international setting. In this pivotal role, you'll be instrumental in driving impactful people initiatives that directly fuel our ambitious business growth and contribute to a high-performing, customer-centric culture within our critical technology and data-driven teams. Your strategic insights and ability to navigate a global landscape will be key as you shape and execute people strategies aligned with the objectives of our Finance and Legal functions. Key Responsibilities Strategic Partnering:Work with leaders to develop people-related strategies in support of business goals. Act as a custodian of organisational design, partnering the business to create the optimal and most efficient design to drive business success. Influence the design of people processes and systems to ensure they drive the right outcomes. Support business leaders in the management of people budgets, monitoring and maximising spend. Manage performance and compensation in line with business priorities. Talent & Development:Identify talent needs and plan for future leaders. Create and implement development programs to build essential skills. Coach senior leaders and managers. Data & Insights:Use data to guide people strategies and measure the impact of our initiatives. Track key metrics to drive continuous improvement in talent acquisition, retention, and development for your supported functions. Performance & Engagement:Implement global performance management initiatives to drive high performing teams. Work on initiatives to boost employee engagement and well-being. Handle complex employee relations issues and promote our values and inclusive culture. Global Guidance:Provide expert advice on employment laws, global mobility, and compliance. Ensure consistent people practices globally, while respecting local needs. Change and Transition:Lead and support organizational change initiatives, including integration, scaling teams, restructuring, and process transformations. Act as a trusted advisor to leaders during times of change, ensuring clear communication, employee alignment, and cultural cohesion throughout transitions. Qualifications and Skills: Significant experience as a Senior People Business Partner, ideally in a hyper growth business. Demonstrable experience directly supporting Finance, Legal, and/or internal People & Culture teams in a global company is desirable but not required. Strong strategic and analytical mindset with the ability to translate business strategy into effective people plans for complex technical functions. Proven ability to build credible relationships and effectively advise senior leaders within global organizations. Extensive experience in compensation strategy and analysis, with hands-on experience using global benchmarking tools. Excellent communication and influencing skills in English, with the ability to articulate complex ideas clearly and persuasively. Any European language is a plus. A genuine passion for developing technical talent and fostering a positive and high-achieving workplace culture within fast-paced, innovative environments. Experience managing HR/People matters in diverse legal and cultural environments, particularly those relevant to international technology development and data management. Prior experience managing relationships with works councils, social partners, and collective agreements is desirable but not required. Experience working in a Private Equity owned environment desirable Why Join Arrive? At Arrive, you'll be part of a bold, global organization that's redefining how we move, pay, and connect. You'll have the autonomy to make a real impact, the support of a collaborative international team, and the opportunity to shape the future of a rapidly evolving business. Join us and help us bring the Arrive vision to life.
BUSINESS UNIT OVERVIEW The Finance department is responsible for the preparation and reporting of the monthly management accounts for the UK and overseas entities within the Group, providing insightful commentary to assist management make the appropriate decisions. There is a strong emphasis on credit control and cash collection. Transaction processing, ledger maintenance and statutory compliance through strong controls, processes and governance are effective in mitigating financial risk throughout the organisation. PURPOSE To lead the Group's tax strategy, ensure global tax compliance, optimise the worldwide tax position, and act as the principal internal advisor on all direct and indirect tax matters, reinforcing the company's ethical and statutory obligations across all jurisdictions. KEY RESPONSIBILITIES Own, develop, and implement the Group's global tax strategy, ensuring it aligns with commercial objectives, legal obligations, and the Group's ethical risk appetite. Act as the primary internal advisor to Executive Management, Finance and Legal teams on the tax implications of all major business decisions, including M&A activity, financing structures, transfer pricing arrangements, and new market entry. Proactively identify and execute legally compliant tax planning opportunities to minimise tax liabilities (e.g., Corporation Tax, VAT/Sales Tax) and optimise effective tax rates (ETR) across all operating territories. Oversee and manage the timely and accurate preparation and submission of all UK Corporation Tax returns and coordinate the timely preparation and submission of all non-UK direct tax returns (in conjunction with local teams and external advisors). Ensure robust processes are in place for accurate, timely submission of all indirect tax returns, including UK VAT, international VAT/GST, Sales Tax, and withholding taxes. Manage the preparation and review of the consolidated Group tax provision and effective tax rate (ETR) calculation for interim and annual financial statements under relevant accounting standards. Ensure all tax-related disclosures within the Group and statutory financial statements comply fully with IFRS/UK GAAP requirements. Oversee the implementation and maintenance of the Group's global Transfer Pricing policy, ensuring intercompany transactions (e.g., service fees, IP charges, financing) are conducted on an arm's length basis. Manage the preparation and upkeep of contemporaneous TP documentation (Master File and Local Files) in line with OECD and local country requirements. Monitor TP risks and exposures, advising on adjustments and required restructuring to mitigate challenges from tax authorities globally. Establish and maintain robust internal controls and processes to manage tax risk and ensure compliance with the UK's Senior Accounting Officer (SAO) requirements (if applicable) and corporate governance standards. Act as the main point of contact and representative for the Group in dealings with HM Revenue & Customs (HMRC) and other international tax authorities, managing audits and resolving queries efficiently. Continuously monitor and analyse changes in UK and international tax legislation (e.g., OECD BEPS Pillars One and Two), assessing their potential impact on the Group and implementing necessary adjustments to policies and systems. Lead, mentor, and develop the Tax Assistant, managing their workflow, performance, and professional development to ensure high-quality tax execution. Develop and deliver internal training and guidance to non-finance colleagues on key tax principles (e.g., permanent establishment risk, employee taxation, VAT) to ensure tax considerations are embedded across the business. Drive continuous improvement in tax compliance processes and underlying financial systems to improve efficiency, accuracy, and automation. PERSON SPECIFICATION Preferably qualified ACA / ACCA / CTA. Qualified by experience will be considered. Strong knowledge of UK Corporation Tax principles and practices, with a deep understanding of UK VAT, international VAT/GST, Sales Tax, etc. Transfer Pricing Principles; expertise in OECD guidelines, the arm's length principle, and the preparation and defense of Master and Local TP Files. Functional knowledge of other major international tax jurisdictions where the Group operates Comprehensive understanding of current and emerging global tax reforms and their impact on an international company Strong experience in the tax provision process, effective tax rate (ETR) calculation, deferred tax accounting, and tax disclosures under IFRS or UK GAAP Ability to work under pressure, ensuring compliance with deadlines, establishing and maintaining cooperative working relationships with department staff Strong technical and analytical skills Ability to take responsibility for resolving issues Strong organisation skills with the ability to plan, manage and prioritise workload to ensure all key deadlines are met Good communication skills and a proven change management track record demonstrating the ability to interact with, influence and support people at varying levels within the Group. Possess excellent IT skills with a very good understanding of the UK taxation system and a working knowledge of international tax. Motivated with a thirst for learning, a desire to succeed and have experience of working in a high pressure dynamic environment
Dec 15, 2025
Full time
BUSINESS UNIT OVERVIEW The Finance department is responsible for the preparation and reporting of the monthly management accounts for the UK and overseas entities within the Group, providing insightful commentary to assist management make the appropriate decisions. There is a strong emphasis on credit control and cash collection. Transaction processing, ledger maintenance and statutory compliance through strong controls, processes and governance are effective in mitigating financial risk throughout the organisation. PURPOSE To lead the Group's tax strategy, ensure global tax compliance, optimise the worldwide tax position, and act as the principal internal advisor on all direct and indirect tax matters, reinforcing the company's ethical and statutory obligations across all jurisdictions. KEY RESPONSIBILITIES Own, develop, and implement the Group's global tax strategy, ensuring it aligns with commercial objectives, legal obligations, and the Group's ethical risk appetite. Act as the primary internal advisor to Executive Management, Finance and Legal teams on the tax implications of all major business decisions, including M&A activity, financing structures, transfer pricing arrangements, and new market entry. Proactively identify and execute legally compliant tax planning opportunities to minimise tax liabilities (e.g., Corporation Tax, VAT/Sales Tax) and optimise effective tax rates (ETR) across all operating territories. Oversee and manage the timely and accurate preparation and submission of all UK Corporation Tax returns and coordinate the timely preparation and submission of all non-UK direct tax returns (in conjunction with local teams and external advisors). Ensure robust processes are in place for accurate, timely submission of all indirect tax returns, including UK VAT, international VAT/GST, Sales Tax, and withholding taxes. Manage the preparation and review of the consolidated Group tax provision and effective tax rate (ETR) calculation for interim and annual financial statements under relevant accounting standards. Ensure all tax-related disclosures within the Group and statutory financial statements comply fully with IFRS/UK GAAP requirements. Oversee the implementation and maintenance of the Group's global Transfer Pricing policy, ensuring intercompany transactions (e.g., service fees, IP charges, financing) are conducted on an arm's length basis. Manage the preparation and upkeep of contemporaneous TP documentation (Master File and Local Files) in line with OECD and local country requirements. Monitor TP risks and exposures, advising on adjustments and required restructuring to mitigate challenges from tax authorities globally. Establish and maintain robust internal controls and processes to manage tax risk and ensure compliance with the UK's Senior Accounting Officer (SAO) requirements (if applicable) and corporate governance standards. Act as the main point of contact and representative for the Group in dealings with HM Revenue & Customs (HMRC) and other international tax authorities, managing audits and resolving queries efficiently. Continuously monitor and analyse changes in UK and international tax legislation (e.g., OECD BEPS Pillars One and Two), assessing their potential impact on the Group and implementing necessary adjustments to policies and systems. Lead, mentor, and develop the Tax Assistant, managing their workflow, performance, and professional development to ensure high-quality tax execution. Develop and deliver internal training and guidance to non-finance colleagues on key tax principles (e.g., permanent establishment risk, employee taxation, VAT) to ensure tax considerations are embedded across the business. Drive continuous improvement in tax compliance processes and underlying financial systems to improve efficiency, accuracy, and automation. PERSON SPECIFICATION Preferably qualified ACA / ACCA / CTA. Qualified by experience will be considered. Strong knowledge of UK Corporation Tax principles and practices, with a deep understanding of UK VAT, international VAT/GST, Sales Tax, etc. Transfer Pricing Principles; expertise in OECD guidelines, the arm's length principle, and the preparation and defense of Master and Local TP Files. Functional knowledge of other major international tax jurisdictions where the Group operates Comprehensive understanding of current and emerging global tax reforms and their impact on an international company Strong experience in the tax provision process, effective tax rate (ETR) calculation, deferred tax accounting, and tax disclosures under IFRS or UK GAAP Ability to work under pressure, ensuring compliance with deadlines, establishing and maintaining cooperative working relationships with department staff Strong technical and analytical skills Ability to take responsibility for resolving issues Strong organisation skills with the ability to plan, manage and prioritise workload to ensure all key deadlines are met Good communication skills and a proven change management track record demonstrating the ability to interact with, influence and support people at varying levels within the Group. Possess excellent IT skills with a very good understanding of the UK taxation system and a working knowledge of international tax. Motivated with a thirst for learning, a desire to succeed and have experience of working in a high pressure dynamic environment
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 15, 2025
Full time
Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Full time : Full Time Apprenticeship Hourly rate: £11.09 Start Date : 23/02/26 Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620 plus incentives throughout the year. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. The smaller bits like; free tea and coffee, and even a concierge. What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Dec 15, 2025
Full time
Full time : Full Time Apprenticeship Hourly rate: £11.09 Start Date : 23/02/26 Wondering What's In It For You? Being part of the EE family brings a huge number of benefits including the below: A great starting salary of £21,620 plus incentives throughout the year. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. The smaller bits like; free tea and coffee, and even a concierge. What you'll be doing: At EE, we believe every interaction should be a positive one. You'll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. You'll learn how to listen, solve problems, build relationships and deliver a great service. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Dec 15, 2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
