Base Salary of £25,000.00-£27,000.00 plus performance bonus potential of up to £6200 (OTE £33,200) About Us Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptiona click apply for full job details
Dec 15, 2025
Full time
Base Salary of £25,000.00-£27,000.00 plus performance bonus potential of up to £6200 (OTE £33,200) About Us Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptiona click apply for full job details
Quorn Country Tiles Limited
Bury St. Edmunds, Suffolk
Base Salary of £28,000.00-£30,000.00 plus performance bonus potential of up to £13,952 (OTE £43,952) About Us Established in 1995,Quorn Stoneis a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us. Due to expansion, we are looking for aShowroom Team Leaderto join ourSuffolkteam, and as we continue to grow from strength to strength, we would love to consider your application! Job Description As aShowroom Team Leaderyou will have a full understanding of the sales cycle, you will be experienced and confident in targeting, engaging and qualifying potential customers. You will support the Showroom Manager with sales, customer service and resolving issues as and when required. You will manage your own leads as well as monitoring the Sales Advisors workloads. You will also be required to conduct face to face showroom appointments with customers Additional responsibilities Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Problem resolution Handle customer complaints Guide the sales team in closing sales Assist with new starter inductions and training Requirements Experience in a sales environment (Desirable) Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Experience in managing and developing a team Extremely well organised and able to prioritise tasks Enthusiastic and hands on Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Familiar with Microsoft office Benefits A great place to work with a friendly and welcoming team Competitive salary package. Paid Training Employee assistance program. Competitive holiday allowances with the option to buy holiday. Enhanced parental leave. Company pension. Healthcare cash plan provided by Simply Health. Employee and friends and family discount on Quorn Stone products. Employee wellbeing initiatives with Mental Health First Aiders available across the business. 2 volunteering days each year. Working hours 37 hours per week, with 2 days off. Opening hours: Monday-Friday 9am-5pm Saturday 9:30am-5pm Sunday Closed Job Type: Full-time Pay: £30,000.00-£43,952.00 per year Benefits: Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Ability to commute/relocate: Bury St. Edmunds IP30 0UQ: reliably commute or plan to relocate before starting work (required) Licence/Certification: Driving Licence (required) Work Location: In person JBRP1_UKTJ
Dec 13, 2025
Full time
Base Salary of £28,000.00-£30,000.00 plus performance bonus potential of up to £13,952 (OTE £43,952) About Us Established in 1995,Quorn Stoneis a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us. Due to expansion, we are looking for aShowroom Team Leaderto join ourSuffolkteam, and as we continue to grow from strength to strength, we would love to consider your application! Job Description As aShowroom Team Leaderyou will have a full understanding of the sales cycle, you will be experienced and confident in targeting, engaging and qualifying potential customers. You will support the Showroom Manager with sales, customer service and resolving issues as and when required. You will manage your own leads as well as monitoring the Sales Advisors workloads. You will also be required to conduct face to face showroom appointments with customers Additional responsibilities Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Problem resolution Handle customer complaints Guide the sales team in closing sales Assist with new starter inductions and training Requirements Experience in a sales environment (Desirable) Experience in the luxury goods market (desirable) Knowledge of interiors (desirable) Experience in managing and developing a team Extremely well organised and able to prioritise tasks Enthusiastic and hands on Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Familiar with Microsoft office Benefits A great place to work with a friendly and welcoming team Competitive salary package. Paid Training Employee assistance program. Competitive holiday allowances with the option to buy holiday. Enhanced parental leave. Company pension. Healthcare cash plan provided by Simply Health. Employee and friends and family discount on Quorn Stone products. Employee wellbeing initiatives with Mental Health First Aiders available across the business. 2 volunteering days each year. Working hours 37 hours per week, with 2 days off. Opening hours: Monday-Friday 9am-5pm Saturday 9:30am-5pm Sunday Closed Job Type: Full-time Pay: £30,000.00-£43,952.00 per year Benefits: Company pension Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Ability to commute/relocate: Bury St. Edmunds IP30 0UQ: reliably commute or plan to relocate before starting work (required) Licence/Certification: Driving Licence (required) Work Location: In person JBRP1_UKTJ
I am recruiting for a Sales Support Representative for a growing business RESPONSIBILITIES: To be the first point of contact for new enquiries and visitors to the showroom Providing customer advice and support over the phone, via Live Web chat and by email enquiries. Efficiently qualifying leads To assist in the sales of products To carry out sales advisor appointments and customer follow-ups and liais click apply for full job details
Dec 10, 2025
Full time
I am recruiting for a Sales Support Representative for a growing business RESPONSIBILITIES: To be the first point of contact for new enquiries and visitors to the showroom Providing customer advice and support over the phone, via Live Web chat and by email enquiries. Efficiently qualifying leads To assist in the sales of products To carry out sales advisor appointments and customer follow-ups and liais click apply for full job details
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice. They are now looking for an accomplished Senior Showroom Sales Advisor to elevate the customer experience and support the wider sales team. Role Responsibilities Welcoming customers into the showroom and delivering an engaging, consultative sales experience. Understanding customer needs and offering tailored product, design, and technical advice. Managing the full sales cycle-from first enquiry to completion-both in person and via phone/email. Preparing accurate quotations, processing orders, and coordinating delivery timelines. Providing premium after sales support and taking full ownership of any customer issues. Acting as a senior point of contact in the showroom, supporting and mentoring junior team members. Maintaining a high-standard showroom environment, including samples, displays, and presentation. Updating CRM records, tracking sales activity, and ensuring all customer information is accurate. About You Minimum 2 years' experience in a showroom or luxury retail sales role. Confident in building rapport, uncovering customer needs, and delivering a high-end, solution-focused service. Strong technical understanding or willingness to learn product specifications and design details. Well-organised, able to manage multiple customers and tasks simultaneously. Proactive, self-driven, and positive, with a genuine passion for interiors and customer experience. Comfortable using CRM systems and Microsoft Office. If you're ready to take the next step in your sales career and join a growing team, apply now! JBRP1_UKTJ
Dec 10, 2025
Full time
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice. They are now looking for an accomplished Senior Showroom Sales Advisor to elevate the customer experience and support the wider sales team. Role Responsibilities Welcoming customers into the showroom and delivering an engaging, consultative sales experience. Understanding customer needs and offering tailored product, design, and technical advice. Managing the full sales cycle-from first enquiry to completion-both in person and via phone/email. Preparing accurate quotations, processing orders, and coordinating delivery timelines. Providing premium after sales support and taking full ownership of any customer issues. Acting as a senior point of contact in the showroom, supporting and mentoring junior team members. Maintaining a high-standard showroom environment, including samples, displays, and presentation. Updating CRM records, tracking sales activity, and ensuring all customer information is accurate. About You Minimum 2 years' experience in a showroom or luxury retail sales role. Confident in building rapport, uncovering customer needs, and delivering a high-end, solution-focused service. Strong technical understanding or willingness to learn product specifications and design details. Well-organised, able to manage multiple customers and tasks simultaneously. Proactive, self-driven, and positive, with a genuine passion for interiors and customer experience. Comfortable using CRM systems and Microsoft Office. If you're ready to take the next step in your sales career and join a growing team, apply now! JBRP1_UKTJ
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Dec 09, 2025
Full time
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Sales Advisor Location: Helsby Salary: £25,000 + Bonus (OTE £30,000) Hours: Full Time, 5 days over 7 Are you ready to take the next step in your retail career? Our client, a respected retailer in the home furnishings sector, is looking for a Sales Advisor to join their energetic showroom team in Wigan click apply for full job details
Dec 09, 2025
Full time
Sales Advisor Location: Helsby Salary: £25,000 + Bonus (OTE £30,000) Hours: Full Time, 5 days over 7 Are you ready to take the next step in your retail career? Our client, a respected retailer in the home furnishings sector, is looking for a Sales Advisor to join their energetic showroom team in Wigan click apply for full job details
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Dec 09, 2025
Full time
Overview Our Store Manager is the primary leader responsible for driving sales and providing exceptional customer experiences within the showroom. They lead by example, motivating and developing their team to achieve clearly defined targets on furniture sales and essential attachments. They understand that the customer is at the heart of everything we do and have the natural ability to continually grow their team's capability to enable them to meet our customers' high expectations. They deliver this by providing clear instructions to meet business needs and creating a motivating and inspiring environment where the team feels supported, positively challenged, and capable of delivering exceptional performance. This commitment to high performance is recognised and rewarded through our generous, industry-leading uncapped bonus scheme, which ensures that all our Store Managers are rewarded for their dedication and hard work. About The Role Core Responsibilities Take ownership of overall showroom sales performance and effectively manage all areas of the business to ensure targets are consistently achieved. Maximise showroom profitability by developing a culture where highly motivated individuals can successfully meet and exceed targets. Support continual performance improvement of Retail Sales Advisors and Assistant Store Managers by regularly setting clear expectations and developing the team through sales observations, feedback, training, and reviews. Recruit and onboard industry-leading Retail Sales Advisors by following recruitment and probation guidelines. Ensure the showroom is fully compliant in all areas of Health and Safety, finance, sales, FCA Regulations, GDPR, and stock control. Create a safe, comfortable, and up-to-date trading environment, ensuring the showroom is always ready to trade, displaying the correct promotional activity, and inviting our guests. Work with the team to share their expert knowledge of extensive product ranges and services and provide all customers with an exceptional experience. Utilise systems to ensure all customer information is processed compliantly, efficiently, and correctly following all Oak Furnitureland procedures and policies. Encourage and deliver a seamless omnichannel customer journey by recommending and using digital resources and marketing tools to help customers make informed purchase decisions. Manage daily operations of the showroom, ensuring smooth and efficient functioning. Coordinate with the Visual Merchandising Team to ensure that all displays are up-to-date and visually appealing. Foster a positive and collaborative team environment, encouraging open communication and teamwork. Conduct regular team meetings to update colleagues on performance, new products, and company policies. Develop colleagues using all available tools and resources to ensure all team members have the skills and knowledge required to perform their roles effectively. Analyse sales data and market trends to develop strategies for increasing sales and profitability. Our Store Managers work towards a store target offering uncapped commission rates with a realistic OTE of £50k. Skills and Experience Capable of leading, coaching, and developing a competitive sales team that consistently meets their goals and targets. Effective leader who leads by example and can communicate confidently and clearly through daily management of shop floor behaviours. Build colleagues' commitment and energise them to work towards goals and targets. Experience in successfully managing a large turnover retail store, ideally from a furniture retailer or heavily incentivised big-ticket sales environment. Proven track record of delivering successful businesses that operate within a consultative selling environment. Experience in leading sales teams to sell and promote products and services in an informative, engaging, and professional manner by demonstrating in-depth knowledge of the extensive product range. Understanding of the regulatory frameworks associated with this sector and role, with relevant experience enabling the following and delivering of set policies and procedures. Working Hours This is a full-time role working 40 hours per week, 5 out of 7 days (including Saturday and Sunday), with one weekend off every six. This position may suit individuals with previous skills or experience gained from the following roles: Sales Manager, Showroom Manager, Retail Manager or Branch Manager. Benefits Exclusive Employee Discounts: Enjoy unbeatable savings on all Oak Furnitureland products after completing your probation period. Generous Holiday Allowance: Benefit from 20 days of holiday each year (including Bank Holidays), giving you ample time to relax and recharge. Celebrate Your Special Day: Take an extra day off to celebrate your birthday or another special occasion important to you! Flexible Hybrid Working: Our hybrid working model offers the best of both worlds, balancing office and home life. My Rewards Programme: Unlock discounts on essentials and luxuries, from dining out and grocery shopping to entertainment and holidays. Competitive Pension Scheme: Secure your future with a 4% employee contribution, matched by the company. Comprehensive Life Assurance: Receive free coverage worth at least twice your annual salary, ensuring peace of mind up to age 65. Continued Development: Enhance your skills and support your future career advancement with ongoing training and growth opportunities within the company. Supportive Employee Assistance Programme: Access professional counselling services via phone or in person whenever needed. Convenient Free On-site Parking: Enjoy the convenience and ease of free parking at our location. Company Information Oak Furnitureland launched in 2006. Our brand was built on ensuring our customers could access high-quality hardwood furniture at affordable prices, and we were predominantly known for our range of well-crafted cabinetry. Fast-forward to today, and you'll discover our commitment to using quality materials and creating furniture built to last hasn't changed. We still offer great value for money, too, but what you'll discover now is an evolution that's seen us expand our categories and styles of furniture so that we can offer something for every home. Not only do we offer fantastic pieces of furniture for the home, but we are also a great place to work. It is one where colleagues are valued, feel connected to the business, and are provided with an environment where they can flourish, contribute, and develop their careers. To support us, we are guided by our company's purpose of 'helping people make their house a real home', which is underpinned by our values: We are adaptable We are experts We are authentic We are one team We put our customers first. Our mission is to build an open and inclusive work environment where all colleagues have equal opportunity and access to development, progression and growth. We strive to recruit and retain diverse talent representative of our customer demographic. We have an inclusive environment where everyone can be themselves and are driven by the same purpose and values. As we endeavour to create a workplace that reflects our diverse customer base and the communities in which we live and work, we strongly encourage applications from individuals belonging to minority and underrepresented groups. We are committed to fairness in the way we hire new colleagues, and if you require any additional support to help you through the process, we're happy to make the necessary adjustments for anyone who needs them. Please know that any offer is subject to references and a DBS check.
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice click apply for full job details
Dec 08, 2025
Full time
Senior Showroom Sales Advisor Bury St Edmunds £25,000-£27,000 (OTE £33,200) 37 hours per week, with 2 days off, this will include weekend working. Are you an experienced showroom sales professional with a passion for premium products and exceptional customer service? Our client's showroom is a destination for customers seeking inspiration, quality, and expert advice click apply for full job details
Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery? We're seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you'll deliver exceptional service to customers and technicians. You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions. You'll manage orders from start to finish-processing, dispatching, and following up-while providing expert guidance on our products and services. Whether face-to-face or over the phone, you'll be the trusted link that keeps our customers' operations running smoothly. Key Responsibilities: Assist customers and technicians with parts queries and orders Provide knowledgeable advice on agricultural and specialist vegetable machinery parts Ensure accurate processing of orders, payments, and stock control Handle incoming calls and emails promptly and professionally Maintain and update parts inventory to ensure availability Liaise with suppliers to source and order parts when required Contribute to achieving sales targets and upselling opportunities Deliver excellent customer service and resolve queries efficiently Your Profile: Strong communication skills Good knowledge of agricultural machinery (specialist vegetable machinery desirable) Retail/showroom experience (desirable) Ability to work under pressure in a busy Agricultural dealership branch Competent with IT systems Excellent numeracy, literacy, and attention to detail Team player with the ability to work independently What to expect: Competitive salary package 32 days annual leave Workplace Pension To Apply: If this role is of interest and you would like more information, please call Georgia Wood on or email me at De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
Dec 08, 2025
Full time
Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery? We're seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you'll deliver exceptional service to customers and technicians. You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions. You'll manage orders from start to finish-processing, dispatching, and following up-while providing expert guidance on our products and services. Whether face-to-face or over the phone, you'll be the trusted link that keeps our customers' operations running smoothly. Key Responsibilities: Assist customers and technicians with parts queries and orders Provide knowledgeable advice on agricultural and specialist vegetable machinery parts Ensure accurate processing of orders, payments, and stock control Handle incoming calls and emails promptly and professionally Maintain and update parts inventory to ensure availability Liaise with suppliers to source and order parts when required Contribute to achieving sales targets and upselling opportunities Deliver excellent customer service and resolve queries efficiently Your Profile: Strong communication skills Good knowledge of agricultural machinery (specialist vegetable machinery desirable) Retail/showroom experience (desirable) Ability to work under pressure in a busy Agricultural dealership branch Competent with IT systems Excellent numeracy, literacy, and attention to detail Team player with the ability to work independently What to expect: Competitive salary package 32 days annual leave Workplace Pension To Apply: If this role is of interest and you would like more information, please call Georgia Wood on or email me at De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
