49 jobs found

A leading fire and security company is seeking a Project Manager to oversee installations across Scotland and the UK. The ideal candidate will have 3-5 years of relevant experience, possess strong technical expertise in fire and security systems, and demonstrate excellent management and communication skills. The position offers a competitive salary of up to £52,000, a vehicle or allowance, and comprehensive benefits including life assurance and pension schemes.

Required for: as soon as possible Location: across both Westminster School and Westminster Under School Contract: full-time, temporary (12-month fixed-term contract) Salary: £55,000 - £60,000 per annum Benefits include: Free school meals when on-site 25 days paid holiday, as well as a discretionary Christmas shutdown period Generous School pension scheme Free access to the School's leisure facilities, including a fitness gym (restricted hours). Cycle to Work Scheme and season ticket loans following completion of our standard probation period Private medical insurance (opt in). Deadline for applications is midday on Monday 5th January 2026. Interviews will take place in-person shortly after the closing date. The Head of Facilities Management is responsible for the effective and efficient delivery of a wide range of facilities services (hard and soft) at Westminster School, and the overall presentation of both school sites. This includes overseeing security, fire safety, waste management, laundry, events, and logistics, ensuring all services meet the highest standards of safety, compliance, and customer satisfaction. The Head of Facilities Management leads multiple teams and manages key service contracts, working closely with internal and external stakeholders to support the smooth and sustainable daily running of large and busy sites. They will uphold high standards, ensuring compliance, and driving continuous improvement of services that directly impact the daily life of pupils, staff, and visitors. This role will report to the Assistant Director of Estates and Operations. Immediate Line Management Responsibility Security & Fire Manager Senior Porter Laundry Supervisor Front of House (reception) team Key Responsibilities Contract Management & Logistics Oversee pest control, laundry, linen supplies, and waste management services across the sites. Manage service contracts for recycling, bulk and confidential waste, and compacting machines. Order and maintain furniture for common spaces, Day and Boarding Houses, and coordinate replacements as needed. Manage the school's vehicle fleet, including maintenance, tax and MOT, permits, and incident response. Security & Fire Safety Lead 24/7 security team, overseeing access control (ACT system), CCTV, and key management. Manage School security operations and systems to safeguard pupils, staff and parents, visitors and property, including monitoring and advising on any serious breaches of security. Liaise with police, Abbey, and other agencies on security matters, including major events and incidents. Represent the school on the Dean's Yard Security Forum and participate in the Critical Incident Control Team. Act as Fire Officer, overseeing statutory servicing, fire drills, alarm systems, and fire risk assessments. Chair the Fire Safety Committee, with oversight for preparing agenda and papers, and report to the Health & Safety Committee. Respond to security and fire incidents across both sites, ensuring robust emergency procedures. Team Leadership & Stakeholder Engagement Line management of aforementioned teams, ensuring effective performance, and professional development of individuals. Act as the main interface between the School and Loadstone House for the cleaning and hospitality staff on both sites. Attend weekly operational briefings with the Deputy Head (Co-Curriculum, Events & Planning) representing facilities management to inform stakeholders at the Great School, and Under School as appropriate. Events & Support Services Liaise with internal stakeholders (e.g., Senior Management Committee/Team, Westminster School Enterprise Ltd, Loadstone House, Events & Planning Administrator, Day and Boarding internal House Teams, and external partners (e.g., Abbey, Church House, contractors , to ensure the smooth running of facilities management, and school events, including; Managing the set up and support for school events, Coordinating with the different teams and services required (e.g., events bookings, porters and security) Maintain inventory and manage logistics for post, parcels, and laundry across the estate. Compliance & Continuous Improvement Ensure all operations comply with statutory and regulatory requirements, including health and safety, fire, and environmental standards. Maintain accurate records and logs for key systems (e.g., access, keys, fire safety). Drive continuous improvement in service delivery, resource allocation, and team efficiency. Site Presentation Ensure presentation is maintained to a tidy and clean standard at both sites by conducting daily/weekly site inspections and taking action to resolve any identified issues. Implementing a schedule programme of reviews to ensure the above takes place. Other Any other activities as are required to support the Assistant Director of Estates & Operations. Working at Westminster Westminster School is a busy, purposeful and vibrant place to be and an excellent workplace. The community is made up of around 750 pupils, 120 teaching staff and 108 support staff. Our staff are friendly and welcoming, and all newcomers quickly become part of the rhythm of life here. There is a real sense of community here as, being a boarding school many members of staff and pupils live on site and the School's premises are very much treated as a home away from home. School life starts before breakfast and continues way beyond the working day; as a result, there is always a lively atmosphere in and around School and always someone to share a tea and biscuit with in the Common Room. Support staff as much as teaching staff are encouraged to embrace the School's day-to-day activities, whether that be attending an evening concert or a morning service in the Abbey. At Westminster we will always select the best candidate for every position. We do know, however, that we can only truly choose the best person on every occasion if a broad and diverse pool of candidates see the job advertised and are encouraged to apply. As such, we continue to work on how our job roles are encountered, and particularly welcome applications from groups who have traditionally been underrepresented here. Westminster School is for everyone, regardless of gender, ethnicity, sexual orientation or any other protected characteristic. We hope you are encouraged to apply. The School Westminster School is an independent day and boarding school for boys aged 13-18 and girls aged 16-18, with a long history, a distinctive ethos, and a unique sense of place in the very heart of London. Pupils achieve exceptional examination results and entrance to some of the top universities in the world. It is a busy, passionate and purposeful place where independent and deep thinking is enjoyed, encouraged and respected by all, and where holistic excellence is nurtured and valued. While the School is one of the foremost centres of academic excellence in the country, its commitment to academic life does not make it a hothouse for passing examinations. Pupils' success at examinations and entry to leading universities is instead a result of their enjoyment of academic enquiry, debate and search for explanation, well beyond published syllabuses. Pupils are intellectually, socially, ethically and politically engaged and our aim is to ensure that their enthusiasm for learning is developed further, allowing them to take full advantage of the opportunities presented to them in the future. At Westminster, pupils have the freedom to lead on projects outside of the classroom and embrace a whole range of extra curricular activities and interests. A host of pupil led societies take place every week at the School, often with expert guest speakers, and pupils can choose to study an additional language, play an instrument or two, volunteer in local primary schools, row along the Thames, take part in plays and musical, and much more. The School's ethos resides in the enduring values of the liberal tradition reflected in the 1560 Charter of Westminster's Elizabethan foundation, where it is stated that: 'the youth which is growing to manhood, as tender shoots in the wood of our state, shall be liberally instructed in good books to the greater honour of the state'. Whilst academic and cultural attainments are highly prized at Westminster, the School is fully committed also to each pupil's spiritual, moral, emotional and physical development and wellbeing - with a particular emphasis on drawing out individual talent wherever it lies - and to prepare young people for fulfilled private and public lives. From September 2028, the School will welcome both girls and boys at 13+ entry, offering a Westminster education to all. By 2026, Westminster Under School will have opened its brand new pre-prep for girls and boys at 4+ and girls will have joined boys in Years 3 and 7, at the 7+ and 11+ entry points. By 2030, all year groups at Westminster School and Westminster Under School, from ages four to 18, will be fully co educational, reflecting the School's dedication to inclusivity and excellence.

Customer Success Manager (Technical), UK Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring a Customer Success Manager to join our Sales team. CSMs are strategic and technical advisors who help our enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. As a CSM, you'll own post-sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Engineering. You'll combine relationship management with a strong grasp of IT security infrastructure to guide customers through successful adoption and expansion. Reporting to: VP, Global Customer Success Location : UK (Home office) Direct employment Responsibilities: Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to value realization. Monitor Adoption Health: Track adoption across your portfolio and create quarterly improvement plans. Support Renewals: Partner with the renewals team to connect adoption health with renewal outcomes. Flag churn risks early and lead mitigation efforts. Identify Expansion Opportunities: Collaborate with internal teams and sales to uncover and quantify growth potential. Be a Trusted Advisor: Build strong relationships with key stakeholders and guide customers with best practices and strategic insights. Lead Customer Engagements: Host Executive Business Reviews (EBRs) and maintain proactive, high-value touchpoints. Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. Advocate Internally: Represent the customer's voice and ensure their needs are championed across the organization. Requirements: 5+ years in Customer Success or similar roles within enterprise software, preferably in security or systems integration. Proven experience managing strategic and enterprise-level customers with measurable success. Strong understanding of network security, governance, audit, risk, and compliance practices. Customer-first mindset, highly proactive, and comfortable with client-facing engagements (calls/visits). Excellent consulting, project management, and data-driven decision-making skills. Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST). Familiarity with infrastructure, cloud (public/private/hybrid), and networking (LAN/WAN). Resilient and adaptable in dynamic, fast-paced environments. Willingness to travel up to 50% of the time. Executive presence and ability to manage high-stakes conversations and escalations. Advantages: Experience with and Gainsight. Technical depth in TCP/IP v4, VRF, AWS VPC, routing, firewall policies, LDAP, and Radius. French, Spanish or Italian fluency. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.

Sales Engineer - Water Mist Systems Nationwide Travel £60,000 - £62,000 + Company Vehicle 25 Days Holiday + Bank Holidays Private Medical Scheme Are you a Sales Engineer with experience in water mist systems looking for a new opportunity with a well-established company launching a new division? We are currently working with a market-leading company that delivers complex fire protection and security solutions. They design, supply, install, test, and maintain a wide range of systems, including sprinklers, gas suppression, fire detection, and integrated security. In this role, you will take the lead in managing the sales and proposal process for new water mist project enquiries allocated to you. You will assess project requirements, prepare accurate cost estimates, and collaborate with internal team members to deliver comprehensive proposals. You will have a strong understanding of sprinkler/water mist systems, coupled with excellent analytical skills and the ability to communicate effectively with clients and stakeholders. Responsibilities: Review and respond to incoming enquiries, updating the CRM system accordingly. Review and develop technical specifications and prepare proposals in line with customer deadlines. Analyse customer specifications, drawings, BOQs and project documents to produce accurate quotations. Liaise with Design Engineers, Project Managers and senior leadership to gather technical input for bids. Assess financial and technical risks associated with each project. Produce and submit quotations to clients. Follow up on submitted quotations to gather feedback and update win/loss KPIs and lessons learned. Build strong customer relationships through email, phone and site visits to support satisfaction and identify new opportunities. Skills & Qualifications Strong technical experience in sprinkler or water mist system design, including reading construction drawings and technical specifications (essential). Proven experience preparing technical quotations or bids (essential). Good understanding of construction programmes, building regulations, industry standards and legislation (essential). Commercially aware with strong numerical ability (essential). Previous experience in a sales or estimating role within the fire protection industry (essential). Excellent organisational skills with the ability to meet deadlines and manage changing priorities (essential). High attention to detail and accuracy (essential). Strong IT skills, including Microsoft Office; experience with AutoCAD or AutoCAD viewer is desirable. Ability to work independently as well as collaboratively within a close-knit team (essential). Confident, personable and able to represent the business professionally with clients (essential). Comfortable presenting proposals both in person and remotely (essential). Experience working with end users, insurers and main contractors (essential). For further information on the role or company, please apply now or contact Rhymel Henderson for a confidential discussion. JBRP1_UKTJ

Fire & Security Installation Engineer - Midlands-based with National coverage Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Fire & Security Project Engineer, we're looking for someone who is Midlands-based who is happy to accommodate frequent travel as required. Basic Salary - up to £34,000 per annum Pension, Life Assurance & much more. - Please see our generous remuneration packages below. Marlowe Fire & Security's Fire Systems Project Engineer's A self-motivated Engineer role working as part of a team in the UK. The position will involve working closely with the Project Manager on all projects from inception through to completion and will involve site supervision and man management from time to time and commissioning multisystem projects within the UK. Demonstrate comprehensive knowledge of CCTV, Fire, Intruder, Access Control, and Nurse Call systems, carrying out contractual and technical reviews and supporting the Project Manager throughout the project lifecycle. Attend sites as required to support installation and project delivery activities. Conduct system handovers and provide client training for smaller installations when necessary. Maintain a strong understanding of current industry standards to ensure the effective delivery of multi discipline systems on time and within budget. Collaborate closely with the Sales Team and Installations Manager to ensure seamless, end to end project delivery. Coordinate and manage subcontract labour when required, acting as a key point of contact for clients throughout the duration of each project. Complete technical audits and undertake NSI compliance audits as requested. Work proactively and manage your own workload, demonstrating strong initiative and problem solving capabilities. Demonstrate effective time management, working alongside the Manager to develop key skills that support efficient project delivery. Utilise strong computer skills to support project documentation, reporting, and communication. Take personal responsibility for ensuring all systems are handed over in line with current standards, best practices, and within departmental budget expectations. Who We're Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this specific opportunity, we are looking for candidates who offer: Proven experience within the fire & security industry, with a strong understanding of installation, and maintenance practices. Solid technical knowledge of major fire & security systems and involvement in complex, large scale projects. Experience managing and delivering engineering projects across both single site and multi site environments. Demonstrated technical expertise with the ability to communicate effectively and build strong working relationships across teams and with clients. Demonstrates energy, drive, and enthusiasm in all aspects of work. Previous experience in a customer facing role is preferred, with a strong focus on delivering high quality service. Excellent organisational and time management skills, with the ability to prioritise effectively. Professional demeanour, with the ability to represent the company confidently and courteously. Committed to providing exceptional customer service and ensuring client satisfaction. Capable of working independently as well as collaboratively within a team environment. Full UK driving licence is essential. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well being and prospects of our employees, making their everyday lives more enjoyable and secure. Competitive Salary - Earn up to £34,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time. Enhanced Pension Scheme - Plan confidently for the future with our Royal London Pension. Comprehensive Life Assurance - Enjoy peace of mind with life cover equal to 4 your annual salary. Generous Holiday Package - Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days). Referral Bonus Scheme - Earn up to £1,000 for each successful candidate referral - and there's no limit to how many referrals you can make. Mental Health & Wellbeing Support - Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme. Employee Recognition Programme - Be rewarded and celebrated for your contribution through our structured recognition initiatives. Career Growth & Development - Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Alarm Communications Clymac clymac.co.uk/careers FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you-if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Job Title:Installation Manager - Fire Alarms Location:Central London We are seeking a highly organised and experienced Fire Alarm Installation Manager to oversee our team of installation and commissioning engineers. The ideal candidate will be responsible for planning, coordinating, and securing labour resources necessary for the successful installation of fire alarm systems. This role requires a strong understanding of fire alarm technology, exceptional leadership skills, and a commitment to delivering high-quality service. What you will be doing Lead, manage, and mentor a team of installation and commissioning engineers, ensuring effective performance and professional development. Plan and coordinate installation projects from inception to completion, ensuring timelines and budgets are met. Oversee the scheduling and allocation of labour resources, ensuring that the right skills and personnel are available for each project. Collaborate with clients, project managers, and other stakeholders to understand project requirements and deliver solutions that meet their needs. Conduct site assessments and risk evaluations to determine the best fire alarm solutions and installation methods. Ensure compliance with industry standards, safety regulations, and company policies throughout the installation process. Monitor and maintain project progress, addressing any issues or challenges that may arise promptly. Provide technical support and guidance to the installation team, troubleshooting problems as necessary. Manage inventory and procurement of installation materials and equipment, ensuring availability for upcoming projects. Prepare and maintain accurate project documentation, including reports, schedules, and budgets. Stay current with industry trends, technologies, and best practices to continually improve installation processes and service delivery. What well need from you Engineering, Project Management, Fire Alarm Technology or equivalent work experience. Proven experience in fire alarm system installation and project management, preferably in a managerial role. Strong knowledge of fire alarmtechnologiesand installation practices. Excellent leadership and team management skills, with the ability to motivate and develop engineers. Exceptional organisational and planning abilities, with a keen attention to detail. Strong problem-solving skills and the ability to make decisions under pressure. Excellent communication and interpersonal skills, with the ability to work effectively with clients and team members. Proficient in project management software and tools. Relevant certifications in fire alarm installation or project management. What you can expect in return Salary competitive & negotiable depending on experience 25 days holiday plus bank holidays Contributory company pension scheme Car allowance Life Assurance Private medical scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call theHall & Kayway.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. Our Commitment We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results. JBRP1_UKTJ

About Us One-third of the UK's working-age population struggles to access affordable credit - and at Amplifi Capital, we're committed to changing that. Our mission is to improve the nation's financial health by putting customers at the heart of everything we do. Through our state-of-the-art FinTech ecosystem, we enable ethical lending via credit unions, making fair and accessible credit a reality for everyone in the UK. Amplifi Capital Limited (ACL) is proud to be one of the top five lenders in the UK's near-prime unsecured personal loans market. Our customer-first approach and innovative solutions have driven remarkable growth - increasing new customer volumes fivefold in just two years. And we're only getting started. Our two flagship lending products, My Community Finance and Reevo, are designed to meet diverse customer needs while promoting financial inclusion. As the leading name in the UK credit union market, with the two largest credit unions on our platform, we're setting new standards for ethical lending. But our ambition goes further: we aim to become the biggest player in the UK personal loan market for the near-prime segment. By staying customer centric and leveraging cutting edge technology, Amplifi Capital is redefining what responsible lending looks like - standing out from competitors and leading the way in financial empowerment. The Role The IT Operations and Security Manager ensures the stability, security, and efficiency of our corporate IT environment. You will lead IT operations across infrastructure, service delivery (Levels 1-3), and onboarding of new technologies. You will own key processes such as Incident, Request, and Escalation management, driving service excellence through accurate reporting and continuous improvement. This role also oversees methodologies, technical training, and operational procedures to maintain high performance. Security is central to this position. You will maintain information security policies, lead the security council, manage audit responses, and drive the creation of our Security Operations Centre (SOC), embedding cybersecurity best practices throughout operations. As an IT ambassador, you will collaborate across departments, champion IT services in projects, and build strong relationships with internal teams and external partners. You will also manage service reviews, infrastructure improvements, compliance, and budgeting to ensure our IT environment remains secure and aligned with business needs. Responsibilities Maintain high-performing IT Operation functions, including but not limited to corporate infrastructure, level 1 - 3 IT Services, and onboarding of new services into an operationalised environment. Owns Incident, Request, and Escalation processes of IT Operations, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Monitor, control, and lead IT Operations; ensuring systems, methodologies, technical training, and operational procedures are in place. Own and maintain infosec policy and associated entries in the compliance risk register. Lead security council, ensuring key projects are moved forward in agreed time frames Lead external security audit responses, preparing information on posture to support credit unions, insurers and regulators Lead internal audit responses related to IT and security Drive creation and ongoing operation of SOC function Champion IT service and operations in wider team projects and develop a strong understanding of projects impacting IT Operations. Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments. Drive internal and third-party service review meetings covering performance, cost optimisation, service improvements, quality and processes. Continually improve the corporate infrastructure environment by contributing to system designs and configurations, using feedback obtained from business units. Reporting and metrics, defining and delivering KPIs (e.g., ticket resolution times, satisfaction, security reporting to board) Work with the wider technical teams, management, and business units to evolve standards for hardware, software, and security in the corporate infrastructure environment. Develop and maintain good working relationships with key stakeholders, internal users and external partners/suppliers. Ensure hardware and software estate is fully catalogued and licensed. Embed cyber security practices into operational and project workflows. Manage IT budgeting and financial forecasting alongside Finance team. Conduct audits on licensing and assets to ensure asset registers are aligned. Occasional travel to other office locations required. Technical Skills Strong knowledge of: Microsoft 365, Entra ID, Intune, Defender Cloud platforms: AWS and Azure Windows and macOS operating systems JAMF Solutions (Pro and Connect) Networking: switches, routers, firewalls, WAPs Service management tools (e.g., JIRA) IT Asset Management DevOps/CI/CD pipelines Automation (PowerShell or similar) Cisco Meraki (desirable) AV collaboration systems (Microsoft Teams Rooms, Logitech) Experience Minimum 3 years in IT Service Management. Proven leadership of technology support teams. Vendor and third-party service management. Extensive end user support (hardware/software). Frameworks Strong ITIL knowledge and practical application. Knowledge of Scrum and Agile Methodologies Familiarity with compliance frameworks (ISO 27001, GDPR). Soft Skills Adaptability under pressure and shifting priorities. Analytical and problem-solving ability. Excellent communication: explain technical issues clearly to non-technical audiences. Customer-focused mindset. Flexibility for shift and out-of-hours work. Ability to mentor junior staff. Benefits Competitive salary 25 days annual leave Pension Death in Service Provision Private health insurance Subsidised Childcare Subsidised Gym Membership Hybrid working (2 days from home) Commitment We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note that all offers of employment are conditional on us obtaining satisfactory pre-employment checks, including a DBS check, a credit check and employment references.

Senior Projects Manager - Chessington & Home FAFS Fire & Security is at the forefront of fire safety technology and compliance. We are seeking a skilled Senior Project Manager to lead our projects in ensuring the effective installation and management of fire protection systems. This role is critical to maintaining our reputation for high-quality service and compliance with industry standards. Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities: Monthly progress and forecasting reporting of assigned projects Contract review of all project files via Sales order process system to ensure effective mobilisation, management and successful completion of projects Ensure projects are delivered on budget and on time as per monthly forecast Responsible for Health and safety and quality compliance in line with FAFS procedures including surveillance audits to ensure quality workmanship, health and safety standards are maintained Collaborate with Head of Project Delivery to manage and maintain our supply chain, which will include the onboarding of subcontractors onto our 'Approved Subcontractors List' and the removal of those that fail to meet our quality standards and/or fail to comply with our terms and conditions of sale, including any project specific conditions that may apply Work with the Head of Major Projects (and manage where appropriate) design & technical executives to ensure that all designs, technical information, design standards, support and solutions are delivered to standard and timescales, including the production design, installation, verification, commissioning, acceptance and handover certification, as well as operation and maintenance manuals. Authorising purchase orders for sub-contract labour and materials Identifying, manage and mitigating risks to ensure compliance with all relevant regulations, standards, and codes of practice and work with stakeholders to ensure commercial risk is managed to the lowest possible levels Liaising with client and engineering teams and sub-contractors monitoring key stage performance Approval of handover paperwork from engineer & sub-contractors through to close out Daily database project management, i.e. work bank application for payments and delay notifications To attend site meetings when required Day-to-day management of the project managers, engineering managers in their teams Any other duties commensurate with your skills and experience Qualifications and Experience: Experience in a similar role Excellent management and computer skills with Microsoft Excel, Word, and PowerPoint Strong understanding of the fire and security market, its products and customer requirements Customer-focused with the ability to resolve customer queries Be capable of working effectively under pressure in a deadline-driven environment Professional with excellent communication, admin and people skills Strong organisational skills The ability to handle multiple priorities with a structured approach Self-motivated, proactive and enthusiastic The ability to work collaboratively with peers at all levels, as well as independently and a desire to learn How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Royal London Pension Life Assurance 4x Salary 25 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the added luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Alarm Communications - Clymac - clymac.co.uk Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Site Manager Location: Ipswich and surrounding areas Working Hours: Night shifts - outside of standard office hours (Candidates must have a flexible approach to working hours) Contract: 4 weeks Day Rate: £280-£320 We are urgently seeking an experienced Commercial Site Manager with expertise in Fire compartmentation to support the delivery of various projects across the South of the UK on behalf of a Multi-National Facilities Management company. Key responsibilities for the Site Manager include, but are not limited to: Assessment of all sub-contractor H&S documentation, including client-employed contractors; preparation and collation of Principal Contractor H&S documentation. Liaising with stakeholders. Conducting client site progress meetings with property teams and project stakeholders, including safety consultants, designers, and other relevant parties. Ensuring the site teams complete work effectively, on time, safely, and within budget. Performing pre- and post-inspections of buildings under the Regulatory Reform Fire Safety Order at the instruction of the Fire Safety Manager to ensure full compliance with health and safety duties. Costing and securing approval for any additional works requested. Ensuring site compliance with H&S regulations and that staff follow policies and procedures through training, risk assessments, audits, and record-keeping. Managing the site to meet quality and compliance standards and providing timely reports. Assisting Contracts / Project Managers in the selection and formation of the site team, including subcontractors and suppliers, during pre-contract planning. Working within the provided budget and suggesting improvements or upselling opportunities. Experience in Fire Protection and Fire Door Maintenance & Installation is essential The successful candidate must hold a valid SMSTS, a 3-day First Aid certificate, and a CSCS Card. Due to contract requirements, the candidate will also need to undergo a security clearance process.

The role is responsible for overseeing the management, maintenance, and strategic development of the company's IT infrastructure, software ecosystem, and digital assets. Their role encompasses asset management, systems administration, vendor coordination, cybersecurity governance, and support for internal and external audits. They ensure that all technology-related operations run efficiently, securely, and in alignment with organizational goals. Core Responsibilities Asset Management The role is responsible for the full lifecycle management of all technology assets across the business, including: Software: Tracking deployment, renewals, and compliance of all business applications. Hardware: Managing procurement, allocation, maintenance, and retirement of company devices. Licences: Maintaining accurate records of software licensing, ensuring compliance, and forecasting renewal needs. Procurement: Overseeing IT procurement processes, negotiating vendor contracts, and managing purchase approvals. Support and Systems Administration The role provides hands on operational support, ensuring the seamless delivery of IT services and user experience across all business systems. Responsibilities include: Vendor Management The IT Project and Systems Manager acts as the key liaison between the company and its technology service providers. You will be responsible for evaluating performance, managing contracts, and ensuring service level adherence with: This includes regular reviews, performance tracking, and escalation handling to maintain strong vendor relationships. Cybersecurity & Risk Management The IT Project and Systems Manager leads the company's cybersecurity posture and risk management framework, ensuring compliance with internal policies and external regulations. Responsibilities include: Developing, maintaining, and enforcing IT Security Policies. Managing the Cyber Awareness Training platform and driving employee participation and completion rates. Coordinating penetration testing activities and ensuring identified vulnerabilities are remediated promptly. Tracking and managing vulnerability assessments and mitigation activities. Contributing to the development and monitoring of Key Risk Indicators (KRIs) for IT risk management. Overseeing Third Party Risk Assessments for external vendors and service providers. Providing support in the investigation and response to security incidents in collaboration with internal and external partners. Attestations and Audits The role supports and coordinates all IT related attestations and compliance audits, ensuring timely responses and maintaining evidence of compliance. Areas of involvement include: SWIFT DORA (Digital Operational Resilience Act) ISO 27001 Certification Other IT Related Audits (as required) The role collaborates with auditors, compliance officers, and leadership to ensure controls are effective and audit readiness is maintained year round. Strategic and Leadership Responsibilities Developing and executing IT and cybersecurity strategies aligned with business objectives. Identifying technology trends and recommending innovative solutions to improve operational efficiency. Providing guidance, documentation, and training to enhance technical literacy across the organization. Ensuring IT operations support business continuity and disaster recovery requirements. Core Technical Skills Windows ecosystem expertise - administration, troubleshooting and deployment across Windows 10/11 and Windows Server environments. Microsoft 365 administration - proficiency with Exchange Online, SharePoint, Teams, licensing, security, and compliance configurations. Microsoft Intune / Endpoint Manager - device enrollment, configuration profiles, compliance policies, conditional access, and application deployment. Microsoft Defender for Endpoint - monitoring, incident handling, patching coordination, and policy tuning. ISO 27001 awareness - understanding of ISMS controls, risk management, evidence requirements, audit preparation and operational security processes. Wi Fi infrastructure knowledge - SSID configuration, authentication methods, troubleshooting coverage and performance issues. Firewall administration - experience with rulesets, VPNs, NAT, monitoring, and coordinating changes with MSPs or vendors. Asset Management expertise - ownership of the full lifecycle including procurement, deployment, tracking, offboarding, and disposal aligned with BYOD and corporate device policies. Support & Vendor Management Experience managing third party desktop support providers - SLAs, ticket escalations, service reviews, documentation, and quality control. Ability to define and enforce BYOD policies - security requirements, onboarding/offboarding, compliance checks. Strong stakeholder communication skills - translating technical needs into business context for non technical teams. Tools & Platform Proficiency Natterbox - telephony configuration, user provisioning, call flow adjustments, troubleshooting. (Optional) Slack - workspace administration, channel governance, integrations and security controls. DocuSign - user management, document workflows, templates, and audit trails. (Optional) Office 365 suite - Teams, SharePoint, OneDrive, and productivity management. Kaspr, Lusha, LinkedIn Sales Navigator - understanding of integration, access management, and data control (especially for sales teams). (Optional) NinjaOne - RMM monitoring, alerting, patching, endpoint automation. SecurityHQ - working with SOC dashboards, incident triage, communication with SOC analysts. Business Cube - familiarity with ERP/CRM workflow support and user provisioning. Lenovo management tools - fleet management, warranty support, hardware lifecycle processes. Benefits Private Healthcare Plan Pension Plans Training & Development

A leading fire safety firm in Greater London is looking for a Senior Projects Manager to ensure the effective installation and management of fire protection systems. The role includes leading project teams, ensuring delivery on budget and on time, and maintaining compliance with health and safety standards. The successful candidate will have excellent management skills, a strong understanding of the fire and security market, and be proactive in resolving customer queries. Generous remuneration packages are offered, including pension and life assurance.

Benefits 25 days holiday entitlement rising to 28 days after 5 years' service Holiday Purchase Scheme Company supported CSR Volunteer Day 2 days for personal wellbeing Pension - including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) (subject to eligibility criteria) Electric Vehicle salary sacrifice scheme (subject to eligibility criteria) Death in Service - 4 times basic salary Private Medical Insurance available, partially subsidised by Ci SAGE Employee Benefits scheme Salary sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement - Monday & Friday optional WFH days Business Unit Services - Workplace Services Reporting to Workplace Operations Team Leader Location/site Caerphilly with potential to travel to other Ci/customer sites Vetting requirements Yes Company Overview Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth. Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists. All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first hand how a thriving privately owned business operates. Role Description As a Workplace Operations Engineer you will be pivotal in providing expert level support, managing escalations, and leading complex technical solutions for Centerprise's Managed Service customers. This requires an individual with excellent communication, problem solving skills, and crucially - the ability to proactively work to a resolution and deliver a high quality outcome through independent and collaborative working. The role is based from either our production facility in Caerphilly or our head office in Basingstoke, Hampshire where the Ci Services team work from, however there is the added opportunity to spend time in other locations such as customer sites or other Ci facilities. Access to a pool car or hire vehicle will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies. Edge Security management (configure, manage and monitor firewalls, VPNs and security appliances). In the role, you will carry a range of technical and customer focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. Working hours fall within the hours of 07:00 to 18:00 daily, dictated by the shift pattern which you are allocated. Therefore, on occasions you will be required to cover additional shifts in the absence of colleagues, as directed by your manager. Working hours may occasionally include weekend and statutory public holiday working. The Company may from time to time require you to work such additional hours as may be necessary for the proper performance of your duties. Additionally, there is an on call rota for remote out of hours technical support which you would be a part of. Experience and Skills Core Responsibilities Proven experience working as a senior engineer within an MSP environment. Excellent problem solving skills and the ability to manage high pressure escalations. Strong communication skills with the ability to work effectively with clients and internal teams. Familiarity with ITIL framework and experience in a structured support environment. Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration policies and Sentinel. Server Technologies: Virtualisation, particularly Proxmox or Microsoft Hyper V, Microsoft Windows Server 2012 through to 2022. Public Cloud Solutions: Azure or AWS solution implementation, migration, and support. Exposure to Firewalls - Sophos, Cisco, Fortinet and PF Sense. Network Technologies: LAN/WLAN/WAN - solid understanding of networking principles (DNS, DHCP, VPNs) and security best practices. Hands on expertise in PowerShell scripting for automation and system management. Strong experience with desktop virtualisation technologies (e.g., Citrix, VMware Horizon, Windows 365, AVD). Proven experience managing and fault finding AV technologies such as Sophos, Defender etc. Exposure to backup technologies - Veeam, Carbonite, SaaS Protect, E Vault. Supplementary Skills Experience with device management solutions such as SCCM, Jamf, or equivalent. ITIL v3/4 Foundation. UC Technologies: IP voice, Collaboration Database systems: Microsoft SQL Server. A minimum of 5 years' experience working in an MSP environment. Use of 3rd party patching tools such as Ninja, Action1, Winget etc. Company Profile Ensure customer satisfaction is our number one priority. Be true to your work and go the extra mile to deliver on your promise. Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Be innovative and do all that is reasonable to deliver a positive outcome. Giving your time and energy in the best interests of the Company. Customer Centric - Ensure customer satisfaction is our number one priority. Commitment - Be true to your work and go the extra mile to deliver on your promise. Courage to Challenge - Have the strength to make a difference and don't be afraid to constructively challenge the status quo. Succeed - Be innovative and do all that is reasonable to deliver a positive outcome. Dedication - Giving your time and energy in the best interests of the Company.

Fire & Security Engineer - London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the London Area. You will have a primary focus of taking an on-site lead in the delivery of fire and security projects, including the installation and commissioning of fire alarm and security-related systems. This role requires technical expertise and hands on involvement in the execution of projects, ensuring efficient and successful installations, whilst also providing high levels of customer satisfaction. This position would suit someone who enjoys taking the lead on a variety of small to large sized projects and with the additional responsibility of acting as the primary on site contact. Systems vary but are mostly large scale networked systems including Gent, Advanced, Notifier, Avigilon, HikVision, Axxonsoft, Salto, Assa Abloy, ACT, Paxton, Galaxy, Texecom and Cortech Alarm Communication's Engineers You will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. The sites are primarily long standing, prestigious contracts with direct end user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to install these systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems. Reporting to the Contract Manager for that area, the Engineer will liaise regularly with their Senior Engineer, Service Coordinator, and Service Manager. The Engineer will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire and Security Engineer. Electrically competent; able to carry out safe isolations and maintain a safe working environment. Experience with Installing, Commissioning and Maintaining Systems. Customer orientated, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £38,000 DOE Company Bonus Overtime, Travel Time & Call-out Aviva Pension Life Assurance 4x Salary 22 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well being Scheme Employee Recognition Scheme Free, secure, onsite parking Development and progression opportunities A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire & Security, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - Clymac - clymac.co.uk/ FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Overview Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Responsibilities Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc Serve as a dedicated escalation point for the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/Microsoft Intune Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of security concepts, compliance and governance Technically certified MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101 CCNA of equivalent experience Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!

Infra/Cloud Project Manager - MSP Services To £60k + Benefits Hybrid + 3-4 days Remote (SE customers + London or Essex offices) Opportunity to be Head Project Management Overview We are partnering with a fast growing Private Equity backed Managed IT Services Provider. An established MSP and Microsoft Partner business now into the early stages of their high growth journey to build and expand to a 50M T/O business. This role offers the opportunity to join at an exciting time where newly created roles like this Project Manager position are being created. It also provides the potential to become the Head of Project Management and to establish PMO/PM services and build a team as success grows. They require an experienced and adaptable Project Manager who has worked at the outset to meet client milestones and manage the project's billing elements. You will work with internal teams and the customer from project kickoff to manage key stakeholders, internal teams, and the project through to solutions and service build/deployment. As a successful MSP operating in the SME Split across Managed IT services and Professional IT services, you will offer customers a best-in-class technology project management service and have the opportunity to contribute ideas on how projects can be run more effectively, as well as access to templates and project documentation. Projects can/will include EUC/Desktop - Microsoft 365/MFA/Conditional Access/AVD Cloud Services - Azure / Private Cloud / Data Center Security (Microsoft Defender, Endpoint) Device Management (MDM, Intune) Networking (Routing, firewalls) Project Transition (in/out of service/BAU) What do you need? Solid Project Management experience in a similar IT services environment Ideally have infrastructure, cloud, workplace or networking project experience PRINCE2 qualified (practitioner ideally) Strong stakeholder management and relationship-building skills Full UK Right to Work Experience with SME and SMC size customer organisations In return you will join a growth-focused technology services organisation building their Microsoft profile and other vendor partnerships, investing in technical staff via certification pathways, and driving forward their commercial and technical operations to build best-in-class teams where you can develop your career and grow with the organisation. For more information reach out to Jamie Elliss for a confidential conversation.