Job Description
A tech-driven law firm in London is seeking a Head of Lawyer Success for a 12-month FTC. This strategic role involves managing a team that enhances lawyer engagement with the AI-native platform. Responsibilities include optimizing onboarding, developing educational resources, and collaborating across teams. Ideal candidates will possess 5-7 years in customer support, a legal background, and exceptional communication skills. The position offers a hybrid work model and competitive salary.