Community Safety Administrator

• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £27,634 per annum, based on a 36 hour working week.

We are excited to be hiring a Community Safety Administrator to join our fantastic Partnership Team. The team is based in Woodhatch Place in Reigate and focuses on the implementation of domestic fire safety and fire prevention within our communities.

This role will be based primarily at Woodhatch Place, however may involve working in a variety of locations across Surrey and include collaboration with other Fire and Rescue Services and hybrid working.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Team

At Surrey Fire and Rescue Service we are putting prevention at the heart of our Service, we are looking for talented people who are ready for the challenge of engaging with our community, helping people to keep themselves safe and ensuring that the most vulnerable are supported where we can.

Prevention is at the heart of Surrey Fire and Rescue Service and as Partnership Team Administrator you will organise and allocate requested Safe and Well Visits to the Partnership Team and our 25 Fire Stations across Surrey.

About the Role

You will be working closely with the Stations, including the planning of Safe and Well Visits and diary management. You will regularly communicate with the public and liaise with partner agencies including Adult Social Care, ensuring that all requests and enquiries are dealt with in a timely manner. Your role will help ensure that people in the community who are most at risk are provided with support and ongoing intervention for Fire Safety.

In this role you will report into the Partnership and Volunteer Managers and your interaction will be across the whole Partnership Team's remit, which includes:

• Organising daily allocation of our domestic Safe and Well Visits from partner agencies
• Organising station diaries and booking out the daily Safe and Well Visits for them
• Receiving various forms of communication from members of the public and responding in a professional manner
• Helping support organised events and community engagements
• Providing support in the volunteer's department with advertising work requests and event attendance

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• You are an organised team player and are motivated to get things done
• You are able to work with groups from a wide range of backgrounds
• You have some experience of working with people in need of extra care and support
• You can motivate others to make positive changes to the way people live and work
• You are confident in the use of Microsoft packages and software

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 23/12/2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.