We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
This is an exciting opportunity to join a newly formed team focused on ensuring Sky's products consistently deliver an exceptional experience for our customers. As Proposition Products Lead, you will shape and drive strategic initiatives that improve product reliability and performance across Sky's portfolio. You will lead crossfunctional programmes, track and communicate key performance metrics, and embed continuousimprovement practices that deliver customer impact. Working closely with teams across Product, Reliability, Customer and Consumer functions, you will ensure alignment to strategic priorities and provide insightdriven updates to senior stakeholders. What you'll do Drive Continuous Improvement: Identify and prioritise opportunities to enhance customer experience and strengthen product reliability, leading strategic initiatives that improve performance. Lead Programme Delivery: Own governance for key programmes, ensuring actions are tracked, risks escalated, and plans align with strategic objectives. Collaborate Across Teams: Work closely with multiple teams to gather insights, align priorities, and coordinate delivery. Build strong relationships and influence decisions to drive alignment. Monitor Performance: Develop and maintain dashboards and reporting tools to track KPIs. Analyse performance trends and translate insights into actionable improvements. Engage Executives: Create high-quality, insight-driven materials for forums. Communicate progress, risks, and priorities with clarity and impact. Champion Customer Experience: Ensure product performance consistently meets customer expectations by proactively driving improvements in reliability and the overall experience. What you'll bring: Strategic Thinking: Proven ability to balance competing priorities and deliver measurable commercial outcomes while enhancing customer experience, demonstrated by defining and executing customer propositions and commercial strategies. Change Management: Successfully led change initiatives within complex, matrixed organisations, driving adoption and engagement. Programme Governance: Skilled in owning and tracking delivery of initiatives, leading governance forums, escalating risks, and providing insight-led updates to senior stakeholders to ensure alignment and accountability. Analytical Excellence: Ability to interpret complex data sets, identifying trends, and translating insights into strategic recommendations. Influential Leadership: Stakeholder management skills with experience influencing Director-level, fostering collaboration across teams and securing buy-in for cross-functional initiatives. Clear Communication: Effective communicator adept at simplifying complex messages for diverse audiences and creating high-impact materials, such as developing Director-level presentations. Team overview: This role sits within Connectivity (Consumer Group) but offers broad cross-functional exposure, collaborating regularly with teams across TV, Commercial, Product, Brand Marketing, Propositions, CSG, Reliability, Transformation, and Marketing. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
This is an exciting opportunity to join a newly formed team focused on ensuring Sky's products consistently deliver an exceptional experience for our customers. As Proposition Products Lead, you will shape and drive strategic initiatives that improve product reliability and performance across Sky's portfolio. You will lead crossfunctional programmes, track and communicate key performance metrics, and embed continuousimprovement practices that deliver customer impact. Working closely with teams across Product, Reliability, Customer and Consumer functions, you will ensure alignment to strategic priorities and provide insightdriven updates to senior stakeholders. What you'll do Drive Continuous Improvement: Identify and prioritise opportunities to enhance customer experience and strengthen product reliability, leading strategic initiatives that improve performance. Lead Programme Delivery: Own governance for key programmes, ensuring actions are tracked, risks escalated, and plans align with strategic objectives. Collaborate Across Teams: Work closely with multiple teams to gather insights, align priorities, and coordinate delivery. Build strong relationships and influence decisions to drive alignment. Monitor Performance: Develop and maintain dashboards and reporting tools to track KPIs. Analyse performance trends and translate insights into actionable improvements. Engage Executives: Create high-quality, insight-driven materials for forums. Communicate progress, risks, and priorities with clarity and impact. Champion Customer Experience: Ensure product performance consistently meets customer expectations by proactively driving improvements in reliability and the overall experience. What you'll bring: Strategic Thinking: Proven ability to balance competing priorities and deliver measurable commercial outcomes while enhancing customer experience, demonstrated by defining and executing customer propositions and commercial strategies. Change Management: Successfully led change initiatives within complex, matrixed organisations, driving adoption and engagement. Programme Governance: Skilled in owning and tracking delivery of initiatives, leading governance forums, escalating risks, and providing insight-led updates to senior stakeholders to ensure alignment and accountability. Analytical Excellence: Ability to interpret complex data sets, identifying trends, and translating insights into strategic recommendations. Influential Leadership: Stakeholder management skills with experience influencing Director-level, fostering collaboration across teams and securing buy-in for cross-functional initiatives. Clear Communication: Effective communicator adept at simplifying complex messages for diverse audiences and creating high-impact materials, such as developing Director-level presentations. Team overview: This role sits within Connectivity (Consumer Group) but offers broad cross-functional exposure, collaborating regularly with teams across TV, Commercial, Product, Brand Marketing, Propositions, CSG, Reliability, Transformation, and Marketing. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 02, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.
Mar 02, 2026
Full time
Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix maintenance, and ongoing infrastructure support. The role owns the operational execution model, ensuring safe, high-quality, and cost-effective delivery through a mix of internal teams and third party partners. The role also leads the Technical Support function, providing second-line technical guidance to field engineers and partners, and acting as a critical interface between Networks, Platforms, and on ground delivery resources. Reporting directly to RW's Chief Operating Officer, the role is accountable for ensuring rollout execution aligns with strategic objectives and operational excellence. Field Operations Leadership Own all field based operational activity from site build readiness through to live service operations. Define and operate a scalable field operations model covering: Network site build support and commissioning Customer CPE installation Break/fix and reactive maintenance Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs, and commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime of key network sites through planned maintenance and rapid incident response. Manage spares, tooling and field readiness to support fast restoration. Technical Support Helpdesk Lead the Technical Support Helpdesk supporting internal and third party field engineers. Provide second line technical assistance for installation, commissioning and fault resolution. Act as a bridge between field teams and Network, Platforms and Engineering teams. Ensure knowledge management, troubleshooting guides and technical documentation are maintained. Operational Governance, Quality & Safety Ensure compliance with health & safety, quality and regulatory requirements across all field activities. Embed quality assurance, right first time and audit processes. Own operational risk management related to field delivery and partner execution. Performance Management & Reporting Define and track operational KPIs across build support, installs, repairs and maintenance. Provide regular performance reporting to executive leadership. Use data to drive productivity improvements and cost efficiency. Team Leadership Lead field operations managers, partner managers and the Technical Support Helpdesk team. Build a high performance operations culture focused on safety, accountability and service excellence. Develop capability, succession and scalable operating models as the network grows. Leadership Act as a trusted partner to the COO and MD build performance, risks, and opportunities. Build and mentor a high performing leadership team to deliver the programme. Foster a culture of disciplined execution and accountability. Key Skills Communication - ability to present to C suite audiences, boards and external stakeholders. Leadership & Performance - ability to build and lead high performance teams, ensure performance development frameworks are in place, manage staff performance, drive the development of organisational capability and undertake succession. Change Management - drives a positive change culture, championing adaptability, continuous improvement and agile thinking across the organisation. Relationship Management - outstanding relationship management and communication skills, with the ability to influence and inspire at all levels, skilled in cross functional alignment and structured decision making. Negotiation & Conflict Resolution - balances commercial, operational and relational factors, ensuring outcomes align with strategic goals and long term value. Risk Management - identifies, assesses and mitigates risks to protect organisational interests and ensure informed decision making. Project Leadership - manages scope, risks and dependencies, proactively addressing issues to keep projects on track and within budget. Commercially astute - strong grasp of budget and financial management. Regulatory Compliance - ensures organisational adherence to relevant laws, regulations and standards, reducing legal and operational risk. Adaptability - proven ability to learn, adapt and refine delivery models in changing environments. Essential Demonstrated 5+ years senior operational leadership in multi partner, geographically distributed field teams. Proven experience managing outsourced field delivery and SLA based contracts. Knowledge of CDM Regulations and contractor safety management. Lean / Continuous Improvement (e.g. Six Sigma Yellow/Green Belt). What can Airband Offer you? 25 days of paid leave a year rising to 30 plus bank holidays with service. 5% Airband pension plus a minimum 3% employee contribution. Customer referral bonus - a thank you for every customer you send our way. Hybrid working - a mix of working from home and in the office. Free broadband - if you are in our coverage, you can benefit from free broadband with us! 20% off your monthly line rental on EE's phone, tablet, SIM only or mobile broadband plans. Cycle to work, Tech scheme, Healthcare and medical insurance, dental care and health cash fund (depending on the length of service). Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! Refer a friend reward scheme. Pre employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.
Accountancy Practice Manager, London, COR7480 Are you an experienced Practice Manager looking for a senior leadership role in a thriving accountancy practice? This is your chance to lead, shape operations, and drive business growth! The Role As an Accountancy Practice Manager, you'll oversee the day-to-day running of the firm, ensuring smooth workflows, regulatory compliance, and outstanding client s click apply for full job details
Mar 02, 2026
Full time
Accountancy Practice Manager, London, COR7480 Are you an experienced Practice Manager looking for a senior leadership role in a thriving accountancy practice? This is your chance to lead, shape operations, and drive business growth! The Role As an Accountancy Practice Manager, you'll oversee the day-to-day running of the firm, ensuring smooth workflows, regulatory compliance, and outstanding client s click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone with: You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Deals team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone with: You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior stakeholders to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. A relevant professional qualification (ICAEW/ ACCA) An insolvency qualification and/ or experience of contingency planning is desirable, but not essential Deeper experience / network within specific sector(s) is desirable, but not essential Up to date understanding of regulatory and statutory requirements Strong working knowledge of Microsoft tools including Excel, PowerBI and PowerPoint. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Management Consultant - National Security £Up to £65,000 GBP Onsite WORKING Location: London;Cheltenham;Bristol;Gloucester;Manchester, Central London, Greater London - United Kingdom Type: Permanent Join a global professional services organisation recognised by Fortune as one of the World's Most Admired Companies, reflecting a long-standing reputation for excellence, innovation, and high-performance culture. With a proven track record of delivering complex transformation programmes across government and secure environments, this organisation combines strategic advisory expertise with advanced technology and deep sector insight to solve some of the UK's most critical challenges. Key Details Role: Management Consultant - National Security Location: London, Manchester, or Cheltenham Clearance Requirement: Active Enhanced Developed Vetting (eDV) (South) Role Type: Permanent The Role - Management Consultant - National Security As a Management Consultant - National Security, you will shape and deliver workforce and organisational transformation initiatives within highly secure National Security environments. The Management Consultant - National Security will operate across the full consulting lifecycle - from early-stage problem definition and proposal development through to implementation and value realisation. You will work closely with senior stakeholders, providing structured challenge, strategic insight, and hands-on delivery support. This role is ideal for a Management Consultant - National Security who thrives in complex environments, enjoys solving strategic people and organisational challenges, and is motivated by work that carries genuine national importance. Active Enhanced Developed Vetting (eDV) (South) clearance is required for this permanent role. What You'll Be Doing as a Management Consultant - National Security As a Management Consultant - National Security you will: Deliver workforce and organisational transformation programmes across National Security clients Advise, challenge, and coach senior stakeholders in secure government environments Lead structured, data-driven problem solving and root cause analysis Design and implement operating models and organisational structures Drive change management and cultural transformation initiatives Apply human-centred design principles to complex organisational challenges Own workstreams delivering measurable, value-focused outcomes Build trusted, long-term client relationships in secure environments Contribute to the growth of consulting capability within the National Security practice Develop a detailed understanding of client missions, strategic priorities, and operational constraints Translate complex National Security challenges into structured consulting engagements Identify risks and manage delivery across project and programme lifecycles Support proposal development and identify growth opportunities within accounts Collaborate with multidisciplinary teams spanning strategy, technology, and delivery Produce high-quality executive presentations and advisory materials Ensure outcomes are practical, implementable, and aligned to measurable impact Key Requirements The successful Management Consultant - National Security will combine strong consulting expertise with the credibility to operate in secure, senior stakeholder environments. You will demonstrate experience in more than one of the following: Workforce Transformation Organisation Design and Operating Model design Change Management Leadership Development Culture Advisory Analytical problem-solving and continuous improvement Strategic thinking within complex, regulated environments Delivering consulting services within National Security Applying technology or data within transformation programmes Managing senior stakeholder relationships Supporting business development and account growth Active Enhanced Developed Vetting (eDV) (South) clearance Why Join as a Management Consultant - National Security? Join a consulting organisation recognised by Fortune as one of the World's Most Admired Companies Deliver transformation programmes that directly impact national resilience Work within a collaborative, high-performing National Security consulting team Access structured career progression within a global advisory network Be part of an organisation committed to innovation, inclusion, and continuous development Interested? Apply Now or Reach Out to Aaron O'Neill LinkedIn ! Reference: AON/AMC/AManagementCConsultant JBRP1_UKTJ
Mar 02, 2026
Full time
Management Consultant - National Security £Up to £65,000 GBP Onsite WORKING Location: London;Cheltenham;Bristol;Gloucester;Manchester, Central London, Greater London - United Kingdom Type: Permanent Join a global professional services organisation recognised by Fortune as one of the World's Most Admired Companies, reflecting a long-standing reputation for excellence, innovation, and high-performance culture. With a proven track record of delivering complex transformation programmes across government and secure environments, this organisation combines strategic advisory expertise with advanced technology and deep sector insight to solve some of the UK's most critical challenges. Key Details Role: Management Consultant - National Security Location: London, Manchester, or Cheltenham Clearance Requirement: Active Enhanced Developed Vetting (eDV) (South) Role Type: Permanent The Role - Management Consultant - National Security As a Management Consultant - National Security, you will shape and deliver workforce and organisational transformation initiatives within highly secure National Security environments. The Management Consultant - National Security will operate across the full consulting lifecycle - from early-stage problem definition and proposal development through to implementation and value realisation. You will work closely with senior stakeholders, providing structured challenge, strategic insight, and hands-on delivery support. This role is ideal for a Management Consultant - National Security who thrives in complex environments, enjoys solving strategic people and organisational challenges, and is motivated by work that carries genuine national importance. Active Enhanced Developed Vetting (eDV) (South) clearance is required for this permanent role. What You'll Be Doing as a Management Consultant - National Security As a Management Consultant - National Security you will: Deliver workforce and organisational transformation programmes across National Security clients Advise, challenge, and coach senior stakeholders in secure government environments Lead structured, data-driven problem solving and root cause analysis Design and implement operating models and organisational structures Drive change management and cultural transformation initiatives Apply human-centred design principles to complex organisational challenges Own workstreams delivering measurable, value-focused outcomes Build trusted, long-term client relationships in secure environments Contribute to the growth of consulting capability within the National Security practice Develop a detailed understanding of client missions, strategic priorities, and operational constraints Translate complex National Security challenges into structured consulting engagements Identify risks and manage delivery across project and programme lifecycles Support proposal development and identify growth opportunities within accounts Collaborate with multidisciplinary teams spanning strategy, technology, and delivery Produce high-quality executive presentations and advisory materials Ensure outcomes are practical, implementable, and aligned to measurable impact Key Requirements The successful Management Consultant - National Security will combine strong consulting expertise with the credibility to operate in secure, senior stakeholder environments. You will demonstrate experience in more than one of the following: Workforce Transformation Organisation Design and Operating Model design Change Management Leadership Development Culture Advisory Analytical problem-solving and continuous improvement Strategic thinking within complex, regulated environments Delivering consulting services within National Security Applying technology or data within transformation programmes Managing senior stakeholder relationships Supporting business development and account growth Active Enhanced Developed Vetting (eDV) (South) clearance Why Join as a Management Consultant - National Security? Join a consulting organisation recognised by Fortune as one of the World's Most Admired Companies Deliver transformation programmes that directly impact national resilience Work within a collaborative, high-performing National Security consulting team Access structured career progression within a global advisory network Be part of an organisation committed to innovation, inclusion, and continuous development Interested? Apply Now or Reach Out to Aaron O'Neill LinkedIn ! Reference: AON/AMC/AManagementCConsultant JBRP1_UKTJ
Creative Director, Design Agency, Croydon, COR7461 Are you a senior creative leader with a passion for standout packaging and brand craft? This is a rare opportunity to shape creative direction at a well-established agency known for design that truly performs in retail. The Role As Creative Director, you'll take ownership of the agency's creative vision, leading and inspiring a multidisciplinary in-house team across branding, packaging, and artwork. This is a hands-on leadership role where you'll balance strategic direction with meticulous attention to detail, setting the creative standard. Guide teams through complex FMCG and private label work, ensure consistently high-quality output across multiple clients and categories, and help modernise creative processes, embedding smarter systems, digital tools, and AI-led workflows to improve efficiency and scalability. You'll also present ideas to clients, collaborate closely with production and account teams, and play a key role in shaping how the agency evolves creatively. The Company Join a long-standing creative agency with over three decades of expertise in label branding and packaging. Known for their precision, reliability, and craft-led approach, the business partners with major retailers to deliver end-to-end creative and artwork solutions. This is an in-house agency role based in Croydon, offering the chance to lead a respected creative department within a collaborative, quality-driven environment. What's Required? The ideal candidate will bring: Senior creative leadership experience within FMCG, packaging, or private label Expertise in food and beverage packaging design and print production A strong portfolio demonstrating exceptional craft, concept development, and strategic thinking Confidence leading, developing, and restructuring creative teams Experience presenting creative work to major retail clients Ready to take the lead on world-class packaging and shape the future of a highly respected creative team? Apply now to join our client as Creative Director. Creative Director, Design Agency, Croydon, COR7461 Corriculo Ltd acts as both an employment agency and an employment business. JBRP1_UKTJ
Mar 02, 2026
Full time
Creative Director, Design Agency, Croydon, COR7461 Are you a senior creative leader with a passion for standout packaging and brand craft? This is a rare opportunity to shape creative direction at a well-established agency known for design that truly performs in retail. The Role As Creative Director, you'll take ownership of the agency's creative vision, leading and inspiring a multidisciplinary in-house team across branding, packaging, and artwork. This is a hands-on leadership role where you'll balance strategic direction with meticulous attention to detail, setting the creative standard. Guide teams through complex FMCG and private label work, ensure consistently high-quality output across multiple clients and categories, and help modernise creative processes, embedding smarter systems, digital tools, and AI-led workflows to improve efficiency and scalability. You'll also present ideas to clients, collaborate closely with production and account teams, and play a key role in shaping how the agency evolves creatively. The Company Join a long-standing creative agency with over three decades of expertise in label branding and packaging. Known for their precision, reliability, and craft-led approach, the business partners with major retailers to deliver end-to-end creative and artwork solutions. This is an in-house agency role based in Croydon, offering the chance to lead a respected creative department within a collaborative, quality-driven environment. What's Required? The ideal candidate will bring: Senior creative leadership experience within FMCG, packaging, or private label Expertise in food and beverage packaging design and print production A strong portfolio demonstrating exceptional craft, concept development, and strategic thinking Confidence leading, developing, and restructuring creative teams Experience presenting creative work to major retail clients Ready to take the lead on world-class packaging and shape the future of a highly respected creative team? Apply now to join our client as Creative Director. Creative Director, Design Agency, Croydon, COR7461 Corriculo Ltd acts as both an employment agency and an employment business. JBRP1_UKTJ
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with: An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fast moving environment. We work with a diverse portfolio of clients across the commercial and not for profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with: An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
GROUP CHIEF HUMAN RESOURCES OFFICER (CHRO) Function: Human Resources Reporting Line: Group CEOs Level / Seniority: Experienced Employment Type: Permanent/Full-Time Location: Milan / London (must be based in Milan or London) Job Summary and Scope The Group CHRO leads the company's global people and culture strategy and serves as a key advisor to the CEO and Executive Committee. The role builds a high-performance, future-ready organization that supports sustainable growth across all markets. The CHRO strengthens leadership capability, drives organizational transformation, and ensures the company attracts, develops, and retains top talent. The role also oversees global HR operations to deliver a consistent, high-quality employee experience. The Group CHRO promotes a culture of accountability, innovation, and inclusion, enabling the organization to operate with agility and achieve strong, long-term performance. 1. Strategic Leadership & Organizational Planning Define and lead the global HR strategy aligned with Group vision and long-term strategic business goals. Translate corporate strategy into people priorities, organizational capabilities, and workforce plans across all regions. Influence senior leaders to adopt innovative, future-ready HR solutions that strengthen competitive advantage. 2. Organizational Development & Culture Transformation Lead organization-wide design initiatives that optimize structure, capability, and productivity. Drive initiatives to strengthen a culture of safety, discipline, operational excellence, and continuous improvement. Build and sustain a values-driven, high-performance, and inclusive culture. 3. Stakeholder Management Act as strategic partner to Group CEO's, CFO Sales and Manufacturing Heads. Work closely with business leaders on expansion plans, automation initiatives, and new technology workforce requirements. Provide guidance to country/regional HR teams to ensure strategic alignment. 4. People Leadership & Talent Development Build, lead, and develop a high-performing international HR team with strong functional and business partnering capabilities. Coach and mentor senior leaders to enhance leadership capability and deepen organizational bench strength. 5. Global Compensation & Benefits (C&B) Strategy Lead strategic design of total rewards philosophy, including compensation architecture, incentive frameworks, executive compensation, and long-term reward strategies and Provide governance for C&B practices across all countries. Ensure alignment of reward systems with global market competitiveness and internal equity. 6. Global HR Operations & Functional Excellence Oversee the full spectrum of global HR activities including Talent Acquisition, Culture & Engagement, Leadership Development, Succession Planning, Workforce Planning, Rewards & Mobility, DEI, Labor Relations, and People Analytics. Ensure harmonized, standardized, and scalable HR policies, systems, and processes across all countries. 7. Standards, Governance & Compliance Ensure the company's values, ethics, safety, and integrity standards followed globally. Ensure compliance with all employment laws, HR policies, and regulatory requirements across regions. Provide risk analysis and guidance on workforce decisions, organizational changes, and policy impacts. Drive continuous improvement and efficiency across HR processes and service delivery. Qualifications & Experience Master's Degree in Human Resource leadership. Proven expertise in strategic HR management, organizational transformation, and executive partnership in global organisations. Strong experience leading global HR teams and delivering comprehensive HR solutions across different cultures and regulatory environments. Demonstrated ability to influence at Board and Executive levels. Leadership Competencies Strategic mindset with ability to translate vision into executable plans Strong business acumen and data-driven decision-making Exceptional people leadership and stakeholder influence High integrity, personal credibility, and cultural sensitivity Change leadership and transformation capability Excellent communication and executive presence
Mar 02, 2026
Full time
GROUP CHIEF HUMAN RESOURCES OFFICER (CHRO) Function: Human Resources Reporting Line: Group CEOs Level / Seniority: Experienced Employment Type: Permanent/Full-Time Location: Milan / London (must be based in Milan or London) Job Summary and Scope The Group CHRO leads the company's global people and culture strategy and serves as a key advisor to the CEO and Executive Committee. The role builds a high-performance, future-ready organization that supports sustainable growth across all markets. The CHRO strengthens leadership capability, drives organizational transformation, and ensures the company attracts, develops, and retains top talent. The role also oversees global HR operations to deliver a consistent, high-quality employee experience. The Group CHRO promotes a culture of accountability, innovation, and inclusion, enabling the organization to operate with agility and achieve strong, long-term performance. 1. Strategic Leadership & Organizational Planning Define and lead the global HR strategy aligned with Group vision and long-term strategic business goals. Translate corporate strategy into people priorities, organizational capabilities, and workforce plans across all regions. Influence senior leaders to adopt innovative, future-ready HR solutions that strengthen competitive advantage. 2. Organizational Development & Culture Transformation Lead organization-wide design initiatives that optimize structure, capability, and productivity. Drive initiatives to strengthen a culture of safety, discipline, operational excellence, and continuous improvement. Build and sustain a values-driven, high-performance, and inclusive culture. 3. Stakeholder Management Act as strategic partner to Group CEO's, CFO Sales and Manufacturing Heads. Work closely with business leaders on expansion plans, automation initiatives, and new technology workforce requirements. Provide guidance to country/regional HR teams to ensure strategic alignment. 4. People Leadership & Talent Development Build, lead, and develop a high-performing international HR team with strong functional and business partnering capabilities. Coach and mentor senior leaders to enhance leadership capability and deepen organizational bench strength. 5. Global Compensation & Benefits (C&B) Strategy Lead strategic design of total rewards philosophy, including compensation architecture, incentive frameworks, executive compensation, and long-term reward strategies and Provide governance for C&B practices across all countries. Ensure alignment of reward systems with global market competitiveness and internal equity. 6. Global HR Operations & Functional Excellence Oversee the full spectrum of global HR activities including Talent Acquisition, Culture & Engagement, Leadership Development, Succession Planning, Workforce Planning, Rewards & Mobility, DEI, Labor Relations, and People Analytics. Ensure harmonized, standardized, and scalable HR policies, systems, and processes across all countries. 7. Standards, Governance & Compliance Ensure the company's values, ethics, safety, and integrity standards followed globally. Ensure compliance with all employment laws, HR policies, and regulatory requirements across regions. Provide risk analysis and guidance on workforce decisions, organizational changes, and policy impacts. Drive continuous improvement and efficiency across HR processes and service delivery. Qualifications & Experience Master's Degree in Human Resource leadership. Proven expertise in strategic HR management, organizational transformation, and executive partnership in global organisations. Strong experience leading global HR teams and delivering comprehensive HR solutions across different cultures and regulatory environments. Demonstrated ability to influence at Board and Executive levels. Leadership Competencies Strategic mindset with ability to translate vision into executable plans Strong business acumen and data-driven decision-making Exceptional people leadership and stakeholder influence High integrity, personal credibility, and cultural sensitivity Change leadership and transformation capability Excellent communication and executive presence
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.
Mar 02, 2026
Full time
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.
To provide comprehensive support to our Directors and the wider business. This role is central to the smooth running of the business, ensuring that daily operations, office management, and executive support needs are met with efficiency and professionalism. Positively contribute to our culture, continuously embodying BLUE's values: Accountable Dynamic Intuitive Insightful Kindred Enterprising The successful candidate will be a highly organised self-starter, thriving in a fast-paced agency environment, with the ability to manage multiple priorities whilst maintaining high attention to detail. Tasks Office Management Oversee office operations across Oxford and London to ensure a professional, efficient work environment Maintain office supplies ensuring consumables are replenished, managing vendors, and taking responsibility for cost control of all consumables. Maintain relationship with building management at the Oxford and London office. Support client and other meetings held in the Oxford (and occasionally London or other locations as required) Ensure all working practices are safe and compliant with Health & Safety legislation, keeping policies and records up to date. Take on fire marshal responsibilities for the Oxford office Lead and co-ordinate health and safety training Support asset management and internal allocation including mobile phones and IT hardware Liaise and coordinate with third party IT Supplier in respect of software and hardware requirements as determined by the business Act as the first point of call for any facility related issues or requirements. Business Support Support with the planning and of internal or external company events, including managing procurement needs. Be the central point of contact for all travel across the business, overseeing costs and applying the most cost and time effective way to travel. Assist with ad hoc admin including scanning and filing documents, maintaining employee records, coordination of onboarding and inductions, producing reports. Manage charity donations for employee birthdays, procurement of rewards for employee recognition, and any other ad hoc tasks. Handle central telephone and email enquiries, redirecting appropriate queries to the relevant teams Manage subscriptions for the business, including magazines and online subscriptions, ensuring renewal dates are tracked and renewals processed subject to appropriate approvals. Own and maintain centralised online subscription logins. Director Support Proactive diary management, scheduling and supporting coordination of meetings for Directors and wider team as required. Organise travel itineraries, accommodation and travel logistics as required A key point of contact between Directors and internal/external stakeholders Requirements Essential Skills & Experience The successful candidate will ideally have proven commercial experience in a similar role of Personal Assistant, Office Management or Business Support Exceptional organisational and prioritising skills, able to work independently Strong attention to detail Excellent interpersonal and communications skills, both written and verbal, able to liaise effectively with internal and external stakeholders at a senior level and across multiple countries Proficient in MS Office and collaboration tools including Teams and SharePoint. Experience of cost control of all consumables Demonstrable experience of maintaining confidentiality and discretion when handling sensitive, business critical information. Booking commercial travel Stock management of office equipment e.g. stationary or computer hardware Benefits Employee of the Quarter (EOTQ) Charity donation on your birthday & additional day off Headsets Personal training budget Perkbox on completion of your probation Cycle to work scheme Office refreshments Additional leave - after 2 years Loyalty bonus - after 3 years New business commission scheme - 9% of the first year's retained fees Finders fee (£1500) for referring new employees Hybrid working - 3 days during probation, 2 days thereafter to include Wednesday's 4pm Friday finish - after timesheets! This position will close on the 23rd January 2026.
Mar 02, 2026
Full time
To provide comprehensive support to our Directors and the wider business. This role is central to the smooth running of the business, ensuring that daily operations, office management, and executive support needs are met with efficiency and professionalism. Positively contribute to our culture, continuously embodying BLUE's values: Accountable Dynamic Intuitive Insightful Kindred Enterprising The successful candidate will be a highly organised self-starter, thriving in a fast-paced agency environment, with the ability to manage multiple priorities whilst maintaining high attention to detail. Tasks Office Management Oversee office operations across Oxford and London to ensure a professional, efficient work environment Maintain office supplies ensuring consumables are replenished, managing vendors, and taking responsibility for cost control of all consumables. Maintain relationship with building management at the Oxford and London office. Support client and other meetings held in the Oxford (and occasionally London or other locations as required) Ensure all working practices are safe and compliant with Health & Safety legislation, keeping policies and records up to date. Take on fire marshal responsibilities for the Oxford office Lead and co-ordinate health and safety training Support asset management and internal allocation including mobile phones and IT hardware Liaise and coordinate with third party IT Supplier in respect of software and hardware requirements as determined by the business Act as the first point of call for any facility related issues or requirements. Business Support Support with the planning and of internal or external company events, including managing procurement needs. Be the central point of contact for all travel across the business, overseeing costs and applying the most cost and time effective way to travel. Assist with ad hoc admin including scanning and filing documents, maintaining employee records, coordination of onboarding and inductions, producing reports. Manage charity donations for employee birthdays, procurement of rewards for employee recognition, and any other ad hoc tasks. Handle central telephone and email enquiries, redirecting appropriate queries to the relevant teams Manage subscriptions for the business, including magazines and online subscriptions, ensuring renewal dates are tracked and renewals processed subject to appropriate approvals. Own and maintain centralised online subscription logins. Director Support Proactive diary management, scheduling and supporting coordination of meetings for Directors and wider team as required. Organise travel itineraries, accommodation and travel logistics as required A key point of contact between Directors and internal/external stakeholders Requirements Essential Skills & Experience The successful candidate will ideally have proven commercial experience in a similar role of Personal Assistant, Office Management or Business Support Exceptional organisational and prioritising skills, able to work independently Strong attention to detail Excellent interpersonal and communications skills, both written and verbal, able to liaise effectively with internal and external stakeholders at a senior level and across multiple countries Proficient in MS Office and collaboration tools including Teams and SharePoint. Experience of cost control of all consumables Demonstrable experience of maintaining confidentiality and discretion when handling sensitive, business critical information. Booking commercial travel Stock management of office equipment e.g. stationary or computer hardware Benefits Employee of the Quarter (EOTQ) Charity donation on your birthday & additional day off Headsets Personal training budget Perkbox on completion of your probation Cycle to work scheme Office refreshments Additional leave - after 2 years Loyalty bonus - after 3 years New business commission scheme - 9% of the first year's retained fees Finders fee (£1500) for referring new employees Hybrid working - 3 days during probation, 2 days thereafter to include Wednesday's 4pm Friday finish - after timesheets! This position will close on the 23rd January 2026.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview This is an associate director role within the growing Advisory team of the BDO International Institutions and Donor Assurance (IIDA) department. The role involves managing teams of junior managers, consultants and analysts to secure and deliver assignments in the domain of evaluation and value-for-money audit. It also includes business development, supporting IIDA leadership to grow the business. IIDA carries out assignments for international donor organisations all over the world - including UN organisations, multi-lateral development banks, EU bodies, government development agencies and charitable foundations. By helping these organisations perform better, our team supports them in improving economic, social and political conditions in dozens of countries around the world. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences? Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact. Salary: £55,000-£60,000 Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders Contract : Permanent, 35 hours per week FTE Benefits : 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working About the opportunity In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change. This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration. You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision. Taking the lead on Strategic oversight of frontline services and survivor-centred practice. Coaching-led leadership for managers and multi-disciplinary teams. Quality assurance, performance, safeguarding and operational risk. Innovation and service development informed by data, evidence and lived experience. External engagement with commissioners, statutory services and the wider sector. Development of a sustainable, forward-facing housing strategy. About you You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience , ensuring its values, language and decisions consistently reflect women-centred principles. You'll also bring: Senior leadership experience within charity, public sector or social care settings. Proven track record of delivering high-quality services across complex teams. Strategic thinker with the ability to identify and drive innovation and change. Sound judgement, calm decision-making and strong relationship-building skills. Able to offer respectful challenge, foster reflective practice and shared ownership. Consistently values-led, inclusive and ethical in your leadership. Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. Why this role matters You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day. Are you ready to apply? Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step. If your experience matches what we're looking for, then we'll be in touch with more detail about the application process. Deadline : 9am on Wednesday 25th March Interview dates will be confirmed soon. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Mar 02, 2026
Full time
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences? Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact. Salary: £55,000-£60,000 Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders Contract : Permanent, 35 hours per week FTE Benefits : 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working About the opportunity In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change. This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration. You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision. Taking the lead on Strategic oversight of frontline services and survivor-centred practice. Coaching-led leadership for managers and multi-disciplinary teams. Quality assurance, performance, safeguarding and operational risk. Innovation and service development informed by data, evidence and lived experience. External engagement with commissioners, statutory services and the wider sector. Development of a sustainable, forward-facing housing strategy. About you You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience , ensuring its values, language and decisions consistently reflect women-centred principles. You'll also bring: Senior leadership experience within charity, public sector or social care settings. Proven track record of delivering high-quality services across complex teams. Strategic thinker with the ability to identify and drive innovation and change. Sound judgement, calm decision-making and strong relationship-building skills. Able to offer respectful challenge, foster reflective practice and shared ownership. Consistently values-led, inclusive and ethical in your leadership. Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010. Why this role matters You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day. Are you ready to apply? Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step. If your experience matches what we're looking for, then we'll be in touch with more detail about the application process. Deadline : 9am on Wednesday 25th March Interview dates will be confirmed soon. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Admin Officer - Executive PA Our Client an international company with offices in the City of London are looking to recruit an Admin Officer Provide professional and good secretarial support and personal assistance to Chief Representative of the Company. Provide administrative support to Expatriate Human Resources & General Affairs Department on Entertainment and Security Management tasks. Key Responsibilities The Administrative Assistant is required to assist/support the following: Arranging meetings and managing the diary for senior management (SM). Organising business and personal trips for SM both within and outside the UK. Meeting and greeting high profile customers and guests of SM. Managing budgets and accounts (incl. bookkeeping) and processing and recording all the expenses for SM. Organising lunches, dinners, parties and receptions. Responsible for booking golf club memberships, record log, bookings, fees and expenses. Dealing with customer and client hospitality - such as booking them into hotels, arranging transportation for them, buying gifts, booking golf courses, etc. when required. Dealing with all relevant activities (incl. Ringi preparation for the membership) needed for Nippon Club, Japanese school, JCCI, Sanyuu-Kai, Japan Society and all other Japanese societies and Japanese social activities related matters involving the Company in the UK. Advising on, assisting in choosing and booking restaurants and other venues for functions. Acting as an intermediary between members of staff, customers and SM> Supporting EUAJA (HR department) on Entertainment (ROH, Arsenal, RAC etc.) and security management tasks etc. Dealing with Car lease and Chauffeur company. Providing support to Personal Assistant (PA) to Managing Director (MD) as and when required. PERSON SPECIFICATION Skills / Knowledge A bright professional, with a flexible approach Well-organized with the ability to use their initiative> High levels of literacy and numeracy Good communication skills in English. A good working knowledge of WORD, EXCEL, and POWERPOINT is essential along with the ability to communicate effectively using e-mail Open minded, respectful and team worker The Client is based in St Pauls London. This is a 3 days in the office position. The salary for this role is circa £40K plus overtime. Do send your CV to us in Word format along with your salary and notice period.
Mar 02, 2026
Full time
Admin Officer - Executive PA Our Client an international company with offices in the City of London are looking to recruit an Admin Officer Provide professional and good secretarial support and personal assistance to Chief Representative of the Company. Provide administrative support to Expatriate Human Resources & General Affairs Department on Entertainment and Security Management tasks. Key Responsibilities The Administrative Assistant is required to assist/support the following: Arranging meetings and managing the diary for senior management (SM). Organising business and personal trips for SM both within and outside the UK. Meeting and greeting high profile customers and guests of SM. Managing budgets and accounts (incl. bookkeeping) and processing and recording all the expenses for SM. Organising lunches, dinners, parties and receptions. Responsible for booking golf club memberships, record log, bookings, fees and expenses. Dealing with customer and client hospitality - such as booking them into hotels, arranging transportation for them, buying gifts, booking golf courses, etc. when required. Dealing with all relevant activities (incl. Ringi preparation for the membership) needed for Nippon Club, Japanese school, JCCI, Sanyuu-Kai, Japan Society and all other Japanese societies and Japanese social activities related matters involving the Company in the UK. Advising on, assisting in choosing and booking restaurants and other venues for functions. Acting as an intermediary between members of staff, customers and SM> Supporting EUAJA (HR department) on Entertainment (ROH, Arsenal, RAC etc.) and security management tasks etc. Dealing with Car lease and Chauffeur company. Providing support to Personal Assistant (PA) to Managing Director (MD) as and when required. PERSON SPECIFICATION Skills / Knowledge A bright professional, with a flexible approach Well-organized with the ability to use their initiative> High levels of literacy and numeracy Good communication skills in English. A good working knowledge of WORD, EXCEL, and POWERPOINT is essential along with the ability to communicate effectively using e-mail Open minded, respectful and team worker The Client is based in St Pauls London. This is a 3 days in the office position. The salary for this role is circa £40K plus overtime. Do send your CV to us in Word format along with your salary and notice period.
We are recruiting for a Product Sales Director, Engineered Systems, EMEA. Reporting to the Regional Sales Director, you will be part of the EMEA management team, responsible for the commercial strategy and performance of our Engineered Systems Business. What We Can Offer: Competitive salary Company car Bonus incentive 25 days paid holiday plus bank holidays and sick pay Extensive product and cross-training opportunities with outstanding resources available Encouraging and collaborative ethos Career development through various career ladders Access to business resource groups and training What You Will Do: Lead the profitable growth of the Engineered Systems product range within Europe, the Middle East, and Africa, as part of Fire Suppression Products Develop and implement an EMEA commercial strategy for Engineered Systems, working closely with Territory Directors and Global Product Management Align the EMEA strategy within each region and ensure effective execution, accountability, and delivery of strategic plans Collaborate with key stakeholders, including Territory Sales Directors, Global Product Management, Manufacturing and Operations, Sales teams, Business Development, Finance, Marketing, R&D, Technical Support, Pricing, and Customer Service Set volume and profit objectives across EMEA, supporting regional sales teams in execution by focusing on existing customers, new acquisitions, and growth opportunities Drive a performance-based culture, coaching and developing teams while embracing business transformation How You Will Do It: Develop and manage an annual sales growth plan and go-to-market strategy, ensuring resources align with business objectives Support account management to grow product sales in priority markets and increase customer engagement Identify areas of opportunity, white space, and strategic initiatives to position the business for future growth Represent commercial sales interests during new product development, working with Product Management to define and execute go-to-market strategies Utilize Salesforce CRM to measure and track sales activities, pipeline conversion, account planning, and coaching plans Lead priority market evolution using a Maturity Model process to enhance capabilities in strategic markets Coordinate pricing strategies with Channel and Territory Sales Directors Drive product launches and support the sales team with necessary programs and tools to enhance effectiveness What We Look For: Minimum of five years of experience in a senior sales role, with a track record of successful growth and development Bachelors degree in Engineering, Business, or Marketing Strong consultative selling experience Proven expertise in account management, relationship development across multiple influencers, and organizational levels Excellent business acumen and ability to provide strategic counsel Proficient in Microsoft Office and CRM tools Effective presentation skills, comfortable with both one-on-one and group sessions Willingness to travel up to 50% Ability to work in a virtual environment If you are ready to drive success, lead teams, and shape the future in Engineered Systems then apply today! JBRP1_UKTJ
Mar 02, 2026
Full time
We are recruiting for a Product Sales Director, Engineered Systems, EMEA. Reporting to the Regional Sales Director, you will be part of the EMEA management team, responsible for the commercial strategy and performance of our Engineered Systems Business. What We Can Offer: Competitive salary Company car Bonus incentive 25 days paid holiday plus bank holidays and sick pay Extensive product and cross-training opportunities with outstanding resources available Encouraging and collaborative ethos Career development through various career ladders Access to business resource groups and training What You Will Do: Lead the profitable growth of the Engineered Systems product range within Europe, the Middle East, and Africa, as part of Fire Suppression Products Develop and implement an EMEA commercial strategy for Engineered Systems, working closely with Territory Directors and Global Product Management Align the EMEA strategy within each region and ensure effective execution, accountability, and delivery of strategic plans Collaborate with key stakeholders, including Territory Sales Directors, Global Product Management, Manufacturing and Operations, Sales teams, Business Development, Finance, Marketing, R&D, Technical Support, Pricing, and Customer Service Set volume and profit objectives across EMEA, supporting regional sales teams in execution by focusing on existing customers, new acquisitions, and growth opportunities Drive a performance-based culture, coaching and developing teams while embracing business transformation How You Will Do It: Develop and manage an annual sales growth plan and go-to-market strategy, ensuring resources align with business objectives Support account management to grow product sales in priority markets and increase customer engagement Identify areas of opportunity, white space, and strategic initiatives to position the business for future growth Represent commercial sales interests during new product development, working with Product Management to define and execute go-to-market strategies Utilize Salesforce CRM to measure and track sales activities, pipeline conversion, account planning, and coaching plans Lead priority market evolution using a Maturity Model process to enhance capabilities in strategic markets Coordinate pricing strategies with Channel and Territory Sales Directors Drive product launches and support the sales team with necessary programs and tools to enhance effectiveness What We Look For: Minimum of five years of experience in a senior sales role, with a track record of successful growth and development Bachelors degree in Engineering, Business, or Marketing Strong consultative selling experience Proven expertise in account management, relationship development across multiple influencers, and organizational levels Excellent business acumen and ability to provide strategic counsel Proficient in Microsoft Office and CRM tools Effective presentation skills, comfortable with both one-on-one and group sessions Willingness to travel up to 50% Ability to work in a virtual environment If you are ready to drive success, lead teams, and shape the future in Engineered Systems then apply today! JBRP1_UKTJ
Vacancy : Senior Recruitment Consultants Gold Group Limited Employee owned business! Flex Working opportunities! 3 Days in Office / 2 from Home Trips Abroad Niche industry Training and Career development Uncapped commission 0-75k+ Check us out online, give us a call or email - you can apply via the links! Continued growth means we are pleased to say that we have vacancies for Recruitment Consultants and Senior Recruitment Consultant to join Gold Group recruitment agency. As a Senior Consultant you will be able to bring your skills and experience to Gold and we will give you the opportunity to push your career forward. What do our employees say: "Great culture, Hybrid working, We have the tools to do the job, Uncapped commission!" We offer flexible working opportunities including 2 days working from home. Ideally you will based within 45 minutes drive / train of the office. We employ 30 staff across our teams and are working hard to deliver to our customers and our goals. We are an award winning recruitment agency within IT, Engineering, Life Sciences and Construction industry recruitment. Working with famous companies and start-ups supplying the best talent available. Our consultants are supported by our delivery team and sales support team helping produce a fantastic service. They will also offer training and development as you progress. If you have Recruitment experience or wish to enter the industry and would like to work for a professional employer who values their staff then please do make contact to discuss the various opportunities we have. Gold Group has been established for over 25 years. We are a specialist technical recruitment agency, we employ approx. 30+ staff here in East Grinstead West Sussex and we are growing! We are one of the UK's leading independent recruitment consultancies. We are independently owned, our Accounts team, Payroll, Business Support and Delivery Teams all work together with Sales to build a successful business. Give us a call to discuss your situation, it will be a great call! Desired Skills and Experience Recruitment, Sales, Customer Service, Account Management, Business Development. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Mar 02, 2026
Full time
Vacancy : Senior Recruitment Consultants Gold Group Limited Employee owned business! Flex Working opportunities! 3 Days in Office / 2 from Home Trips Abroad Niche industry Training and Career development Uncapped commission 0-75k+ Check us out online, give us a call or email - you can apply via the links! Continued growth means we are pleased to say that we have vacancies for Recruitment Consultants and Senior Recruitment Consultant to join Gold Group recruitment agency. As a Senior Consultant you will be able to bring your skills and experience to Gold and we will give you the opportunity to push your career forward. What do our employees say: "Great culture, Hybrid working, We have the tools to do the job, Uncapped commission!" We offer flexible working opportunities including 2 days working from home. Ideally you will based within 45 minutes drive / train of the office. We employ 30 staff across our teams and are working hard to deliver to our customers and our goals. We are an award winning recruitment agency within IT, Engineering, Life Sciences and Construction industry recruitment. Working with famous companies and start-ups supplying the best talent available. Our consultants are supported by our delivery team and sales support team helping produce a fantastic service. They will also offer training and development as you progress. If you have Recruitment experience or wish to enter the industry and would like to work for a professional employer who values their staff then please do make contact to discuss the various opportunities we have. Gold Group has been established for over 25 years. We are a specialist technical recruitment agency, we employ approx. 30+ staff here in East Grinstead West Sussex and we are growing! We are one of the UK's leading independent recruitment consultancies. We are independently owned, our Accounts team, Payroll, Business Support and Delivery Teams all work together with Sales to build a successful business. Give us a call to discuss your situation, it will be a great call! Desired Skills and Experience Recruitment, Sales, Customer Service, Account Management, Business Development. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Chief People Officer - Gloucestershire Hospitals NHS Foundation Trust Location Gloucester and Cheltenham N/A Closing Date February 8, 2026 Reference N/A As Chief People Officer, play a central role in shaping the future of Gloucestershire Hospitals . This is an opportunity to lead with purpose and impact, championing a culture where our people feel valued, inspired and empowered to deliver outstanding care for our communities. Reporting directly to the Chief Executive and serving as a key member of the Board, you will set the strategic direction for all aspects of People and Organisational Development. Lead the design and delivery of an ambitious, evidence-driven people strategy that fosters inclusion, supports transformation and builds leadership capability at every level. Your influence will extend across the organisation as you inspire a high-performing workforce through innovative approaches to engagement, talent and wellbeing. Driving cultural transformation, embedding restorative and just practices that enable openness, accountability and continuous learning. As well as leading workforce transformation in line with the Trust's strategic goals and the NHS 10-Year Plan. You will direct the organisation's equality, diversity and inclusion agenda, ensuring every colleague has the opportunity to grow, contribute and belong, while developing world-class HR systems that strengthen capability and deliver operational excellence. Join an ambitious and values-driven Executive Team, united by a shared vision to make Gloucestershire Hospitals an exceptional place to work and to receive care. As Chief People Officer, you will provide strategic leadership across all aspects of our People and Organisational Development agenda. You will drive workforce transformation and delivery, ensuring the Trust is future-ready and our people are supported to deliver exceptional care. You will champion equality, diversity and inclusion, restorative just and learning culture, leadership capability, and organisational development, all underpinned by robust workforce planning and performance, and digital transformation and workforce analytics. Your key focus will be to provide exceptional HR leadership, drive transformation of HR systems and processes, empowering managers and strengthening accountability at every level. Through teaching, learning and co-production, you will amplify the staff voice and nurture a culture of openness, growth and collaboration. As an Executive Director, you will play a key role in shaping strategic engagement and decision-making across the Trust, ensuring that our people strategy drives both organisational excellence and outstanding patient outcomes. Working for the Organisation Gloucestershire Hospitals NHS Foundation Trust was formed in 2004, which was established following a reconfiguration of health services in Gloucestershire. We provide acute hospital services from two large district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital. As well as maternity services at Stroud Maternity Hospital. With a team of over 9,000 employees, representing over 95 nationalities, we are proud to be the largest employer in Gloucestershire. Bringing together a mix of cultures and experiences to the care that we deliver. The Trust continues to work closely with partners and local communities to improve health and wellbeing to ensure access to services. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. Gloucestershire is a county with a strong sense of community and stunning landscapes. From its historic towns to its celebrated Areas of Outstanding Natural Beauty, it offers excellent schools, lively cultural festivals and a quality of life that makes it an inspiring place to live and work. Job description and main responsibilities As Chief People Officer, you will provide executive leadership across strategic workforce management, cultural transformation, and organisational governance. Operating at Board and Executive level, the post holder will shape organisational strategy, drive performance and take collective accountability for delivering the Trust's objectives. The role will oversee large budgets, ensuring workforce efficiency and financial sustainability within the people function, while acting as a trusted advisor to the Chief Executive, Board and senior leaders on complex workforce and compliance matters. Champion cultural change and organisational development, leading Trust-wide Equality, Diversity and Inclusion initiatives and embedding social value principles such as local employment and apprenticeship programmes. As the Board lead for cultural transformation, they will embed a Restorative, Just and Learning Culture that promotes psychological safety, openness, and continuous improvement across both clinical and organisational practice. They will strengthen leadership capability at all levels through targeted development, succession planning, and robust talent pipelines, and will foster strong, collaborative partnerships with trade unions, staff governors and employees to amplify staff voice and embed co-production in policy and practice.
Mar 02, 2026
Full time
Chief People Officer - Gloucestershire Hospitals NHS Foundation Trust Location Gloucester and Cheltenham N/A Closing Date February 8, 2026 Reference N/A As Chief People Officer, play a central role in shaping the future of Gloucestershire Hospitals . This is an opportunity to lead with purpose and impact, championing a culture where our people feel valued, inspired and empowered to deliver outstanding care for our communities. Reporting directly to the Chief Executive and serving as a key member of the Board, you will set the strategic direction for all aspects of People and Organisational Development. Lead the design and delivery of an ambitious, evidence-driven people strategy that fosters inclusion, supports transformation and builds leadership capability at every level. Your influence will extend across the organisation as you inspire a high-performing workforce through innovative approaches to engagement, talent and wellbeing. Driving cultural transformation, embedding restorative and just practices that enable openness, accountability and continuous learning. As well as leading workforce transformation in line with the Trust's strategic goals and the NHS 10-Year Plan. You will direct the organisation's equality, diversity and inclusion agenda, ensuring every colleague has the opportunity to grow, contribute and belong, while developing world-class HR systems that strengthen capability and deliver operational excellence. Join an ambitious and values-driven Executive Team, united by a shared vision to make Gloucestershire Hospitals an exceptional place to work and to receive care. As Chief People Officer, you will provide strategic leadership across all aspects of our People and Organisational Development agenda. You will drive workforce transformation and delivery, ensuring the Trust is future-ready and our people are supported to deliver exceptional care. You will champion equality, diversity and inclusion, restorative just and learning culture, leadership capability, and organisational development, all underpinned by robust workforce planning and performance, and digital transformation and workforce analytics. Your key focus will be to provide exceptional HR leadership, drive transformation of HR systems and processes, empowering managers and strengthening accountability at every level. Through teaching, learning and co-production, you will amplify the staff voice and nurture a culture of openness, growth and collaboration. As an Executive Director, you will play a key role in shaping strategic engagement and decision-making across the Trust, ensuring that our people strategy drives both organisational excellence and outstanding patient outcomes. Working for the Organisation Gloucestershire Hospitals NHS Foundation Trust was formed in 2004, which was established following a reconfiguration of health services in Gloucestershire. We provide acute hospital services from two large district general hospitals, Gloucestershire Royal Hospital and Cheltenham General Hospital. As well as maternity services at Stroud Maternity Hospital. With a team of over 9,000 employees, representing over 95 nationalities, we are proud to be the largest employer in Gloucestershire. Bringing together a mix of cultures and experiences to the care that we deliver. The Trust continues to work closely with partners and local communities to improve health and wellbeing to ensure access to services. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. Gloucestershire is a county with a strong sense of community and stunning landscapes. From its historic towns to its celebrated Areas of Outstanding Natural Beauty, it offers excellent schools, lively cultural festivals and a quality of life that makes it an inspiring place to live and work. Job description and main responsibilities As Chief People Officer, you will provide executive leadership across strategic workforce management, cultural transformation, and organisational governance. Operating at Board and Executive level, the post holder will shape organisational strategy, drive performance and take collective accountability for delivering the Trust's objectives. The role will oversee large budgets, ensuring workforce efficiency and financial sustainability within the people function, while acting as a trusted advisor to the Chief Executive, Board and senior leaders on complex workforce and compliance matters. Champion cultural change and organisational development, leading Trust-wide Equality, Diversity and Inclusion initiatives and embedding social value principles such as local employment and apprenticeship programmes. As the Board lead for cultural transformation, they will embed a Restorative, Just and Learning Culture that promotes psychological safety, openness, and continuous improvement across both clinical and organisational practice. They will strengthen leadership capability at all levels through targeted development, succession planning, and robust talent pipelines, and will foster strong, collaborative partnerships with trade unions, staff governors and employees to amplify staff voice and embed co-production in policy and practice.
Job type: Permanent, full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This is not about incremental improvement or building faster horses - it's about helping our clients engage with the art of the possible, guiding them through the policy, process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years' experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial outcomes. As Principal Consultant, you will play a key role in bridging user and business needs with implementable technology capabilities (including data, automation, and AI), coordinating delivery across internal teams - including human-centred designers - and multiple external technology partners. The role combines advisory, delivery leadership, and commercial responsibility. This role is based in our Edinburgh office, with an expectation of regular in-office presence to support collaboration with colleagues and clients. Key responsibilities Client & Stakeholder Management Build and maintain trusted relationships with senior client stakeholders (Director / VP / C-suite level). Act as primary point of contact for clients, owning day-to-day engagement management and senior-level escalations. Lead workshops and stakeholder discussions to understand client challenges, strategic objectives, and regulatory constraints. Help clients see beyond current-state limitations to engage with what's genuinely possible with available technology. Provide clear, confident advice and challenge clients constructively to achieve better outcomes. Lead the definition and design of the business target-state that reimagine how work gets done - not just optimise existing processes. Help clients understand the art of the possible, translating existing and emerging technology capabilities into practical opportunities for their business. Work closely with human-centred designers and client subject matter experts to fundamentally rethink customer and colleague experiences. Navigate and shape end-to-end change across policy, process, organisation, and technology. Build compelling business cases that articulate genuine commercial impact, including (but not limited to) efficiency savings. Develop target operating models, roadmaps, and delivery plans that connect vision to value realisation. Delivery Leadership Plan, manage, and oversee end-to-end delivery, ensuring scope, time, cost, quality, and risk objectives are met. Coordinate and integrate the work of multiple technology vendors alongside internal design and delivery teams. Guide clients through the interconnected policy, process, and technology changes required to realise benefits. Take accountability for delivery outcomes across multiple workstreams and delivery teams. Establish and maintain effective delivery governance, reporting, and controls. Proactively identify delivery risks and issues, driving mitigation and resolution. Lead technology- and AI-enabled delivery teams, ensuring solutions are implemented responsibly and effectively whilst prioritising business outcomes. Take commercial accountability for client engagements, including budget ownership, forecasting, and margin management. Develop and manage engagement financial plans, ensuring delivery remains within agreed commercial parameters. Monitor financial performance throughout the engagement lifecycle and proactively manage risks to revenue, cost, and margin. Work closely with finance and leadership teams to provide accurate financial reporting and forward-looking forecasts. Manage contract scope, change control, and commercial discussions with clients and delivery partners. Lead, mentor, and manage teams of consultants, including both permanent staff and contractors. Set clear objectives, expectations, and delivery standards for team members. Support the development, coaching, and performance management of junior consultants Foster a collaborative, inclusive, and high-performance team culture. Manage and coordinate multiple third-party technology vendors across concurrent workstreams. Ensure effective collaboration between internal human-centred design teams and external technology partners. Hold partners accountable for delivery commitments, outcomes, and quality standards. Manage commercial and delivery relationships to ensure successful project outcomes. Business Development & Account Growth Support and, where appropriate, lead proposal development, bids, and responses to client opportunities. Identify and shape opportunities for follow-on work and account growth within existing clients. Work with account leads and leadership to develop account strategies and long term growth plans. Contribute to compelling value propositions, solution approaches, and pricing models. Build and maintain strong internal and external networks to support business development. Apply deep knowledge of Financial Services domains (e.g. banking, insurance, wealth, capital markets, payments, or regulatory change). Understand FS regulatory environments, risk, compliance, and governance requirements. Use industry knowledge to provide informed, pragmatic advice and shape credible delivery approaches. Who we're looking for Required experience & skills 8+ years' professional experience in consulting, advisory, or technology enabled organisations. Prior consulting experience, ideally within a Big 4 consultancy. Significant experience delivering projects within the Financial Services sector. Proven ability to help clients think beyond incremental improvement to genuine transformation. Experience designing and delivering systemic solutions that span policy, process, organisational, and technology change. Demonstrated ability to coordinate multiple technology vendors and integrate their work with internal delivery teams. Strong experience planning and managing project delivery across multi-disciplinary teams, including human-centred designers. Proven experience managing senior stakeholders and executive level clients. Experience leading and managing teams of consultants, including contractors. Strong commercial acumen, including budget ownership, forecasting, and margin management. Solid understanding of modern technology, data, automation, and AI as enablers of fundamental business change. Excellent communication, facilitation, and presentation skills. Experience delivering large scale transformation, digital, or regulatory programmes in Financial Services or with Private Equity. Exposure to agile, waterfall, or hybrid delivery methodologies. Experience working on AI, data, cloud, or automation led initiatives. Experience contributing to sales, proposals, or account growth activities. What we offer Edinburgh based with flexible working Office on Edinburgh's prettiest and most Instagrammed street Company pension scheme Death in service cover Private medical insurance Electric Vehicle scheme Annual Team Trip Loads of lovely snacks (both healthy and indulgent) when you're in the office Be sure to tell us a little about yourself, why you want to work at Nile, and the type of challenges you're passionate about. Like a cover letter, but a little less formal. We promise to get back to you. (P.S. No recruiters, please.) We encourage applications from a variety of backgrounds, ethnicities, religions, ages, gender identities, sexual orientations and all abilities. Nile cares deeply about building a better business that supports equality and diversity; not just because it's the right thing to do, but because it makes us stronger. A quick note on eligibility: we aren't able to provide visa sponsorship for this role, so you'll need to have the right to work in the UK to apply.
Mar 02, 2026
Full time
Job type: Permanent, full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This is not about incremental improvement or building faster horses - it's about helping our clients engage with the art of the possible, guiding them through the policy, process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years' experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial outcomes. As Principal Consultant, you will play a key role in bridging user and business needs with implementable technology capabilities (including data, automation, and AI), coordinating delivery across internal teams - including human-centred designers - and multiple external technology partners. The role combines advisory, delivery leadership, and commercial responsibility. This role is based in our Edinburgh office, with an expectation of regular in-office presence to support collaboration with colleagues and clients. Key responsibilities Client & Stakeholder Management Build and maintain trusted relationships with senior client stakeholders (Director / VP / C-suite level). Act as primary point of contact for clients, owning day-to-day engagement management and senior-level escalations. Lead workshops and stakeholder discussions to understand client challenges, strategic objectives, and regulatory constraints. Help clients see beyond current-state limitations to engage with what's genuinely possible with available technology. Provide clear, confident advice and challenge clients constructively to achieve better outcomes. Lead the definition and design of the business target-state that reimagine how work gets done - not just optimise existing processes. Help clients understand the art of the possible, translating existing and emerging technology capabilities into practical opportunities for their business. Work closely with human-centred designers and client subject matter experts to fundamentally rethink customer and colleague experiences. Navigate and shape end-to-end change across policy, process, organisation, and technology. Build compelling business cases that articulate genuine commercial impact, including (but not limited to) efficiency savings. Develop target operating models, roadmaps, and delivery plans that connect vision to value realisation. Delivery Leadership Plan, manage, and oversee end-to-end delivery, ensuring scope, time, cost, quality, and risk objectives are met. Coordinate and integrate the work of multiple technology vendors alongside internal design and delivery teams. Guide clients through the interconnected policy, process, and technology changes required to realise benefits. Take accountability for delivery outcomes across multiple workstreams and delivery teams. Establish and maintain effective delivery governance, reporting, and controls. Proactively identify delivery risks and issues, driving mitigation and resolution. Lead technology- and AI-enabled delivery teams, ensuring solutions are implemented responsibly and effectively whilst prioritising business outcomes. Take commercial accountability for client engagements, including budget ownership, forecasting, and margin management. Develop and manage engagement financial plans, ensuring delivery remains within agreed commercial parameters. Monitor financial performance throughout the engagement lifecycle and proactively manage risks to revenue, cost, and margin. Work closely with finance and leadership teams to provide accurate financial reporting and forward-looking forecasts. Manage contract scope, change control, and commercial discussions with clients and delivery partners. Lead, mentor, and manage teams of consultants, including both permanent staff and contractors. Set clear objectives, expectations, and delivery standards for team members. Support the development, coaching, and performance management of junior consultants Foster a collaborative, inclusive, and high-performance team culture. Manage and coordinate multiple third-party technology vendors across concurrent workstreams. Ensure effective collaboration between internal human-centred design teams and external technology partners. Hold partners accountable for delivery commitments, outcomes, and quality standards. Manage commercial and delivery relationships to ensure successful project outcomes. Business Development & Account Growth Support and, where appropriate, lead proposal development, bids, and responses to client opportunities. Identify and shape opportunities for follow-on work and account growth within existing clients. Work with account leads and leadership to develop account strategies and long term growth plans. Contribute to compelling value propositions, solution approaches, and pricing models. Build and maintain strong internal and external networks to support business development. Apply deep knowledge of Financial Services domains (e.g. banking, insurance, wealth, capital markets, payments, or regulatory change). Understand FS regulatory environments, risk, compliance, and governance requirements. Use industry knowledge to provide informed, pragmatic advice and shape credible delivery approaches. Who we're looking for Required experience & skills 8+ years' professional experience in consulting, advisory, or technology enabled organisations. Prior consulting experience, ideally within a Big 4 consultancy. Significant experience delivering projects within the Financial Services sector. Proven ability to help clients think beyond incremental improvement to genuine transformation. Experience designing and delivering systemic solutions that span policy, process, organisational, and technology change. Demonstrated ability to coordinate multiple technology vendors and integrate their work with internal delivery teams. Strong experience planning and managing project delivery across multi-disciplinary teams, including human-centred designers. Proven experience managing senior stakeholders and executive level clients. Experience leading and managing teams of consultants, including contractors. Strong commercial acumen, including budget ownership, forecasting, and margin management. Solid understanding of modern technology, data, automation, and AI as enablers of fundamental business change. Excellent communication, facilitation, and presentation skills. Experience delivering large scale transformation, digital, or regulatory programmes in Financial Services or with Private Equity. Exposure to agile, waterfall, or hybrid delivery methodologies. Experience working on AI, data, cloud, or automation led initiatives. Experience contributing to sales, proposals, or account growth activities. What we offer Edinburgh based with flexible working Office on Edinburgh's prettiest and most Instagrammed street Company pension scheme Death in service cover Private medical insurance Electric Vehicle scheme Annual Team Trip Loads of lovely snacks (both healthy and indulgent) when you're in the office Be sure to tell us a little about yourself, why you want to work at Nile, and the type of challenges you're passionate about. Like a cover letter, but a little less formal. We promise to get back to you. (P.S. No recruiters, please.) We encourage applications from a variety of backgrounds, ethnicities, religions, ages, gender identities, sexual orientations and all abilities. Nile cares deeply about building a better business that supports equality and diversity; not just because it's the right thing to do, but because it makes us stronger. A quick note on eligibility: we aren't able to provide visa sponsorship for this role, so you'll need to have the right to work in the UK to apply.
