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Technical Sales Manager
Manufacturing Recruitment Limited Aylesbury, Buckinghamshire
Technical Sales Manager Precision CNC machined components (mainly aerospace) Aylesbury,Bucks This is a unique and strategic dual role combining Technical Sales leadership and Mechanical Costing Engineering. The company manufactures precision machined components for the aerospace, defense and automotive markets click apply for full job details
Dec 13, 2025
Full time
Technical Sales Manager Precision CNC machined components (mainly aerospace) Aylesbury,Bucks This is a unique and strategic dual role combining Technical Sales leadership and Mechanical Costing Engineering. The company manufactures precision machined components for the aerospace, defense and automotive markets click apply for full job details
Coburg Banks Limited
Business Deelopment Manager
Coburg Banks Limited Reading, Berkshire
Are you a seasoned Business Development Manager with a passion for the bakery and confectionery markets? Our client, a reputable company based in Reading, specialises in manufacturing and selling top-quality ingredients to large manufacturers who supply grocery retailers and major foodservice players. This role offers an exciting opportunity to drive new business from an existing account base, foc click apply for full job details
Dec 13, 2025
Full time
Are you a seasoned Business Development Manager with a passion for the bakery and confectionery markets? Our client, a reputable company based in Reading, specialises in manufacturing and selling top-quality ingredients to large manufacturers who supply grocery retailers and major foodservice players. This role offers an exciting opportunity to drive new business from an existing account base, foc click apply for full job details
Sales Performance Manager
Critical Selection Limited Exeter, Devon
Job Title Sales Performance Manager Hybrid roleOffice based 2/3 days week (Exeter) Employer Overview Fast growing technology business based in the south west with a strong global customer base. SaaS provider that reduces fuel costs, improves driver efficiency and reduces emissions for both individual drivers and large corporate fleets click apply for full job details
Dec 13, 2025
Full time
Job Title Sales Performance Manager Hybrid roleOffice based 2/3 days week (Exeter) Employer Overview Fast growing technology business based in the south west with a strong global customer base. SaaS provider that reduces fuel costs, improves driver efficiency and reduces emissions for both individual drivers and large corporate fleets click apply for full job details
Sr. Product Manager (m/f/d) - Material Science
EVIDENT Europe GmbH Stansted, Essex
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Dec 13, 2025
Full time
Headquartered in Tokyo, Japan, Evident employs around 4,500 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 770 people in 16 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various industrial areas. In addition, Evident offers videoscopes, products for non destructive testing techniques and for X ray fluorescence analysis. Tasks Drive strategic direction and lifecycle management of the Software product portfolio together with Hardware team, ensuring long term growth, profitability, and alignment with company vision. Lead the development and execution of global product strategies, collaborating cross functionally with regional, R&D, marketing, operations, and commercial teams to deliver innovative solutions that meet customer and market needs. Partner proactively with R&D and engineering leadership to influence the product roadmap, provide timely and strategic feedback, and ensure successful execution of development plans. Own product financial performance (P&L), including pricing strategy, margin optimization, cost analysis, and business case development to achieve growth and profitability targets. Owns prioritization and trade off decisions across multiple products or product lines, balancing customer needs, business goals, and technical feasibility to meet financial and operational targets. Champion go to market excellence by developing compelling product positioning, messaging and launching materials, and by leading internal and external product training initiatives. Evaluate and manage third party partnerships and complementary technologies to strengthen and expand the product portfolio. Serve as the subject matter expert (SME) - leveraging deep technical, clinical, and market understanding to support complex customer discussions and strategic opportunities. Monitor technology and market trends, customer insights, and competitive landscape to anticipate changes, identify opportunities, and mitigate risks. Synthesize market dynamics and business intelligence into actionable insights to guide strategic decision making and portfolio prioritization. Represent the product line globally, engaging with regional teams, customers, and partners to drive adoption and market success. Requirements Demonstrated leadership in end to end product ownership - from strategy and concept development through launch, commercialization, and lifecycle management. Deep understanding of product management principles and strong business acumen with proven ability to drive revenue growth, portfolio optimization, and profitability. Technical proficiency in HW/SW products across techniques related to Material Science, Imaging, and/or Industrial Microscopy. Track record in product management, including defining roadmaps, managing releases, and working in Agile development environments. Strategic and analytical thinking with the ability to connect market insights, technology trends, and business strategy into actionable plans. Exceptional communication and stakeholder management skills, with the ability to influence across functions and regions. Experience working in a global matrix organization, collaborating effectively across cultures, time zones, and business units. Fluent in English; proficiency in additional languages (e.g., French, German, or Japanese) is an added advantage. Comfortable with international travel (up to 30%) and managing global market dynamics. Minimum bachelor's degree in engineering or science or equivalent professional experience. Master's or MBA preferred. Minimum of 10 years of experience in technical product development, product management or sales. Microscopic imaging systems experience strongly preferred Benefits Flexible working hours, incl. mobile work 30 days of holiday time each year 13 salaries a year Regular training courses Extensive company pension scheme Payments towards an employee savings plan Preventive healthcare, free beverages & fresh fruit and vegetables daily Joint company events and activities Interesting, diversified field of activity in an international working environment Evident Europe GmbH is an equal opportunities employer and we look forward to receiving your application.
Customer Success Manager
Airwallex Pty Ltd.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data driven, highly cross functional world class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day to day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross selling & building multi stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions. Educate and drive engagement of our Self Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co creating potential triggers and offers with marketing and strategy support. Advocate for your customer and represent their voice inside of Airwallex. Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast growing tech startup or financial services business. Strong verbal and written communication skills in English. Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets. A strong ability to thrive in a fast paced, dynamic environment is essential, and previous experience with a high growth or globally distributed startup is highly beneficial. Bachelor's degree or equivalent. Proactive, self starter and independent to manage and prioritise own book of business. Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Dec 13, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team Airwallex is revolutionizing global banking, and the EMEA Self Serve team is key to driving growth and retention of our growing long tail of customers. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers. Success in this role means that the EMEA self serve book is able to deliver against its commercial growth ambition in the current fiscal year and we are building the scalable, data and AI centric motions to deliver sustainable growth for the future. You will work as part of a lean, data driven, highly cross functional world class team. Our product offering works across 3 pillars, Collect, Manage & Spend. This includes, but is not limited to, payments, global bank accounts, company & employee cards, expense management, online payments/payment gateway & API integrations. What you'll do As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day to day support that enables our customers to operate and grow. These customer relationships will be based on a deep understanding of their business and Airwallex's product suite to meet the goals of both parties. This is a great opportunity to work cross functionally, engaging with many teams across the Airwallex org including sales, product, engineering, marketing, finance, and strategy. This role will predominantly focus on upselling, cross selling & building multi stakeholder relationships with our clients. Responsibilities: Proactively engage in existing customer new pipeline generation activities such as targeted outreach campaigns, discovery calls, and strategic growth marketing initiatives (e.g., promotional offers) to identify new revenue opportunities and drive customer growth. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most effective way and identify potential churning customers and potential interventions. Educate and drive engagement of our Self Serve portfolio to use the full range of Airwallex products through lifecycle marketing campaigns, ideating and co creating potential triggers and offers with marketing and strategy support. Advocate for your customer and represent their voice inside of Airwallex. Leverage insights from customer support interactions and product usage data to proactively identify opportunities for upselling and cross selling Airwallex products and features. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations teams. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 2+ years' experience in a customer support or account management role, preferably with a fast growing tech startup or financial services business. Strong verbal and written communication skills in English. Demonstrated experience in building customer loyalty and driving increased product adoption with strong track record of hitting KPIs/Targets. A strong ability to thrive in a fast paced, dynamic environment is essential, and previous experience with a high growth or globally distributed startup is highly beneficial. Bachelor's degree or equivalent. Proactive, self starter and independent to manage and prioritise own book of business. Preferred qualifications: Experience with Salesforce, Zendesk, Looker & Outreach is highly regarded. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Boutique & Café Manager
HSH Group / The Peninsula Hong Kong
The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience. With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home. An exceptional opportunity to join our high-profile flagship hotel in London Market leading remuneration, service charge and attractive benefits Join our award-winning group, working alongside a highly experienced team Key accountabilities Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure. Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking Support the growth and success of the Boutique & Café Team General requirements Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee Excellent team management skills and the ability to create meaningful relationships with guests and colleagues Fluent English communication proficiency, expertise in a second language would be desirable We are delighted to receive your CV now and will liaise with suitable candidates directly. CONTACT US Scan or click (on mobile) the QR code to chat directly with our People and Culture team
Dec 13, 2025
Full time
The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience. With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home. An exceptional opportunity to join our high-profile flagship hotel in London Market leading remuneration, service charge and attractive benefits Join our award-winning group, working alongside a highly experienced team Key accountabilities Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure. Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking Support the growth and success of the Boutique & Café Team General requirements Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee Excellent team management skills and the ability to create meaningful relationships with guests and colleagues Fluent English communication proficiency, expertise in a second language would be desirable We are delighted to receive your CV now and will liaise with suitable candidates directly. CONTACT US Scan or click (on mobile) the QR code to chat directly with our People and Culture team
Senior Regional Marketing Manager
Checkmarx Ltd.
Checkmarx is the enterprise application securityleader and the host of Checkmarx One - the industry -leading cloud-native AppSec platform thathelps enterprises build . Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it's not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. What are we looking for? Checkmarx is seeking a Regional Marketing Manager to join our European Marketing team. In this role, you will shape and execute the marketing strategy for the UK, Netherlands and Nordics (NEUR), driving demand through integrated marketing programs-both directly and with partners. W e're looking for a dynamic and proactive marketing professional who thrives in a fast-paced B2B environment and is passionate about delivering impactful marketing campaigns. The regional split would be approximately 80% UKI 10% Netherlands 10% Nordics. The role reports to the Director of Marketing, Europe How will you make an impact? Regional Marketing Strategy - Own all marketing efforts in the NEUR region, aligning closely with the sales team to support pipeline growth and business objectives. Integrated Campaigns - Develop and execute multi-channel campaigns tailored to target audiences, personas, and industries. Event Management - Lead digital, virtual, and in-person events (trade shows, user groups, and hospitality), ensuring ROI and pipeline generation. Stakeholder Collaboration - Maintain close communication with all stakeholders (Sales, Pre-Sales, Marketing, Channel etc) to secure buy-in and ensure alignment with marketing initiatives. Partner Marketing - Oversee Partner Marketing activities and develop joint marketing campaigns in collaboration with channel partners. Content & PR - Work with the Corporate Marketing team to localise content and drive regional PR and social media Lead Management - Ensure SDR teams follow up on leads promptly and accurately post-marketing activities. Budget & Performance Optimisation - Manage the regional marketing budget, track KPIs and ROI, and continuously refine strategies for maximum impact. Vendor Management - Research, select, negotiate, and manage vendors and service providers as needed. Digital Marketing - Work with Digital Marketing Manager to maximise ROI on digital spend in the region Requirements What is needed to succeed? Native English (additional languages are a plus). 5+ years of B2B marketing experience, preferably in IT security or software solutions. Experience in digital marketing and ABM are a distinct advantage for the right candidate Proven expertise in multi-channel campaign execution especially in event execution. Strong project management skills, with the ability to prioritise competing deadlines. Data-driven mindset-comfortable using Salesforce and automation tools like Hubspot. Excellent written and verbal communication skills. Willingness to travel up to 25% for industry events, trade shows, and regional meetings What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Dec 13, 2025
Full time
Checkmarx is the enterprise application securityleader and the host of Checkmarx One - the industry -leading cloud-native AppSec platform thathelps enterprises build . Description Who are we? Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx, we believe it's not just about finding risk, but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders. We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies including Siemens, Airbus, SalesForce, Stellantis, Adidas, Wal-Mart and Sanofi. What are we looking for? Checkmarx is seeking a Regional Marketing Manager to join our European Marketing team. In this role, you will shape and execute the marketing strategy for the UK, Netherlands and Nordics (NEUR), driving demand through integrated marketing programs-both directly and with partners. W e're looking for a dynamic and proactive marketing professional who thrives in a fast-paced B2B environment and is passionate about delivering impactful marketing campaigns. The regional split would be approximately 80% UKI 10% Netherlands 10% Nordics. The role reports to the Director of Marketing, Europe How will you make an impact? Regional Marketing Strategy - Own all marketing efforts in the NEUR region, aligning closely with the sales team to support pipeline growth and business objectives. Integrated Campaigns - Develop and execute multi-channel campaigns tailored to target audiences, personas, and industries. Event Management - Lead digital, virtual, and in-person events (trade shows, user groups, and hospitality), ensuring ROI and pipeline generation. Stakeholder Collaboration - Maintain close communication with all stakeholders (Sales, Pre-Sales, Marketing, Channel etc) to secure buy-in and ensure alignment with marketing initiatives. Partner Marketing - Oversee Partner Marketing activities and develop joint marketing campaigns in collaboration with channel partners. Content & PR - Work with the Corporate Marketing team to localise content and drive regional PR and social media Lead Management - Ensure SDR teams follow up on leads promptly and accurately post-marketing activities. Budget & Performance Optimisation - Manage the regional marketing budget, track KPIs and ROI, and continuously refine strategies for maximum impact. Vendor Management - Research, select, negotiate, and manage vendors and service providers as needed. Digital Marketing - Work with Digital Marketing Manager to maximise ROI on digital spend in the region Requirements What is needed to succeed? Native English (additional languages are a plus). 5+ years of B2B marketing experience, preferably in IT security or software solutions. Experience in digital marketing and ABM are a distinct advantage for the right candidate Proven expertise in multi-channel campaign execution especially in event execution. Strong project management skills, with the ability to prioritise competing deadlines. Data-driven mindset-comfortable using Salesforce and automation tools like Hubspot. Excellent written and verbal communication skills. Willingness to travel up to 25% for industry events, trade shows, and regional meetings What we have to offer Checkmarx offers a great work environment, professional development, challenging careers, competitive compensation, great work-life balance, as well as great benefits and perks throughout the year. Checkmarx is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
Senior Business Manager (Sales)
Onnec
Onnec Group are a leading independent technology partner and global integrator, with over 30 years of experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. At Onnec, we provide IT and infrastructure service solutions to some of the world's leading financial and technology companies, operating across office and data centre environments. We're seeking experienced sales professionals with a strong understanding of the Data Centre and Structured Cabling services that Onnec provide. In this pivotal role, you will: Target end-users in key sectors locally and globally Promote Onnec's brand and comprehensive portfolio of solutions Secure new clients and drive business growth You will have access to robust marketing support and a team of technical subject matter experts to help you succeed. As a Senior Business Manager, your mission is to ensure clients benefit from Onnec's full range of infrastructure services. You will also play a critical role in shaping a world-class global sales force - hiring, training, mentoring, and retaining top talent. What you'll be doing as our Senior Business Manager: Account Management Managing and sustaining accounts and maximising revenues. Being accountable for and managing quarterly account planning / strategy and pipeline. Involved in commercial decisions that impact the revenue streams of those accounts. Liaising with marketing to manage integrated campaign execution. Identifying market trends to grow incremental revenue / opportunities. Dealing with all aspects of the accounts you are responsible for, plus account support for your team as and when needed. Achieving sales targets and motivating your team to achieve these targets. Attending client meetings where necessary. Maintaining and expanding relationships with existing clients. Manage the process from initial opportunity to ensuring successful service delivery. Attend and contribute to sales meetings, training courses and presentations. Business Development Uncover new business opportunities in a pro active and innovative manner. To achieve the annual set targets as agreed with the Sales Director. To ensure all the clients within your responsibility are kept up to date with the products and services being offered by Onnec. To build personal and company relationships with all the clients within your responsibility. Own and communicate Account Development for our key / target clients. To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by the clients is within your responsibility. To feedback client information to Onnec. To monitor that the service levels bring provided by Onnec are in accordance with client's expectations and to elevate accordingly. Identify and develop a strong web of influence of all relevant stakeholders. To maintain relationships with external suppliers, on pre sales commercial issues. Own the end to end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP). New Business Responsibility To introduce, if necessary other internal Onnec staff at the appropriate time within the development of an account or a specific new business deal. To identify tangible opportunities for growth, service, geography, location and site. To ensure the account is being serviced by Onnec to the highest level of quality. Develop an action plan of sales / business activities to help convert business opportunities. To ensure the new business deal is moving towards a positive conclusion in Onnec favour. Communicate the potential client opportunities proactively with relevant Onnec stakeholders. What we're looking for in our Senior Business Manager: Experience selling IT & Infrastructure and/or data centre solutions to end users is essential. Understanding of the IT infrastructure industry and its various elements is essential. Proven experience in a senior (global or regional) sales leadership role, driving growth and expansion initiatives. Proven experience leading a team demonstrating the ability to motivate and inspire teams. Strong business and commercial acumen. RFP process (Sales Processes). Familiarity in utilising Sales Database - CRM. People centred person who enjoys interacting with lots of different stakeholders. Results orientated. Self motivated and able to work in a team. Computer literate - use of Microsoft products (Word & Excel). Excellent inter personal skills Work well under pressure. Enthusiastic and dynamic personality. If you feel you have the required skills and experience, click apply now to be considered as our Senior Business Manager - we'd love to hear from you!
Dec 13, 2025
Full time
Onnec Group are a leading independent technology partner and global integrator, with over 30 years of experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. At Onnec, we provide IT and infrastructure service solutions to some of the world's leading financial and technology companies, operating across office and data centre environments. We're seeking experienced sales professionals with a strong understanding of the Data Centre and Structured Cabling services that Onnec provide. In this pivotal role, you will: Target end-users in key sectors locally and globally Promote Onnec's brand and comprehensive portfolio of solutions Secure new clients and drive business growth You will have access to robust marketing support and a team of technical subject matter experts to help you succeed. As a Senior Business Manager, your mission is to ensure clients benefit from Onnec's full range of infrastructure services. You will also play a critical role in shaping a world-class global sales force - hiring, training, mentoring, and retaining top talent. What you'll be doing as our Senior Business Manager: Account Management Managing and sustaining accounts and maximising revenues. Being accountable for and managing quarterly account planning / strategy and pipeline. Involved in commercial decisions that impact the revenue streams of those accounts. Liaising with marketing to manage integrated campaign execution. Identifying market trends to grow incremental revenue / opportunities. Dealing with all aspects of the accounts you are responsible for, plus account support for your team as and when needed. Achieving sales targets and motivating your team to achieve these targets. Attending client meetings where necessary. Maintaining and expanding relationships with existing clients. Manage the process from initial opportunity to ensuring successful service delivery. Attend and contribute to sales meetings, training courses and presentations. Business Development Uncover new business opportunities in a pro active and innovative manner. To achieve the annual set targets as agreed with the Sales Director. To ensure all the clients within your responsibility are kept up to date with the products and services being offered by Onnec. To build personal and company relationships with all the clients within your responsibility. Own and communicate Account Development for our key / target clients. To ensure that all pricing, proposals and tender documentation is returned in a professional and timely manner as requested by the clients is within your responsibility. To feedback client information to Onnec. To monitor that the service levels bring provided by Onnec are in accordance with client's expectations and to elevate accordingly. Identify and develop a strong web of influence of all relevant stakeholders. To maintain relationships with external suppliers, on pre sales commercial issues. Own the end to end sales process through the lifecycle of sales project i.e. Request for Proposal (RFP). New Business Responsibility To introduce, if necessary other internal Onnec staff at the appropriate time within the development of an account or a specific new business deal. To identify tangible opportunities for growth, service, geography, location and site. To ensure the account is being serviced by Onnec to the highest level of quality. Develop an action plan of sales / business activities to help convert business opportunities. To ensure the new business deal is moving towards a positive conclusion in Onnec favour. Communicate the potential client opportunities proactively with relevant Onnec stakeholders. What we're looking for in our Senior Business Manager: Experience selling IT & Infrastructure and/or data centre solutions to end users is essential. Understanding of the IT infrastructure industry and its various elements is essential. Proven experience in a senior (global or regional) sales leadership role, driving growth and expansion initiatives. Proven experience leading a team demonstrating the ability to motivate and inspire teams. Strong business and commercial acumen. RFP process (Sales Processes). Familiarity in utilising Sales Database - CRM. People centred person who enjoys interacting with lots of different stakeholders. Results orientated. Self motivated and able to work in a team. Computer literate - use of Microsoft products (Word & Excel). Excellent inter personal skills Work well under pressure. Enthusiastic and dynamic personality. If you feel you have the required skills and experience, click apply now to be considered as our Senior Business Manager - we'd love to hear from you!
Senior Technical Account Manager
Zendesk, Inc.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Lead Product Manager
Two Circles City, London
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Dec 13, 2025
Full time
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world. Role: You will be client facing and work as part of a cross functional team including designers, product managers, technologists and quality assurance engineers. The types of projects are varied, from websites and apps to marketing and data-focused products. You will typically work in one of two phases: - Discovery: helping our clients shape large digital products and technology projects, understanding the scope, technology and delivery approach, as well as the business case and rationale for investment. - Delivery: working as part of a team to build and deploy products for our clients. In this type of project, you will typically be responsible for running workshops, and creating documentation, and user stories, and other artefacts throughout the ready for development lifecycle. We value curiosity, clarity and attention to detail as the core capabilities of all members of our Product team. If this sounds like you, we would love to hear from you Key Responsibilities: Running and attending workshops with clients, partners and vendors to gather inputs and information that contribute to solving client problems. Producing documentation including detailed user stories, user story maps, process flows (BPMN would be ideal), traceability matrices, data dictionaries, data flows, workflows (BPMN 2.0 would be ideal), capability maps, context diagrams, wiki pages, requirements documents, and integration specifications. and user stories. Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces. Data analysis activities to support product requirements and key decision making. Working as part of a cross functional Agile team in the delivery of digital products. Attending and, at times, facilitating regular agile ceremonies such as sprint planning, stand ups, retrospectives and showcases. Bring alignment between business objectives and value, user experience and technical delivery components. Continuously searching for ways to improve both client and internal processes. Skills: 8+ years' experience in a Business Analysis or Product lead role, ideally working in an agency / consulting context Excellent communication and collaboration skills, with the ability to work effectively in cross functional teams, and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban). Experience working with engineering teams on web, mobile app, and backend/API projects. Work closely with engineers on solution design, ensuring technical feasibility and alignment with architecture standards. Understand APIs, data flows, and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems. Familiarity with REST APIs, data models, cloud platforms (AWS or Azure), Node and Next Js. A passion for digital products and technology, strong problem solving skills with a flair for finding innovative solutions. Competent in utilising documentation and diagramming tools such as JIRA, Confluence and Lucidchart / Visio. A working knowledge of accessibility standards such as WCAG, and experience including specific accessibility requirements in user stories, would be beneficial. Experience in viewing, querying and analysing data using tools such as Azure Data Studio, Power BI and Postman. Ability to quickly break down big blocks of product and functionality into the requiredrelevant, outcome based user stories. Nice to have: A keen interest in sport or the sports business and real interest in the positive effects we have on our client's businesses. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. What can we offer you? We offer a benefits package to suit you and your lifestyle! Out of a core monthly budget, you can choose your own comprehensive benefit package. Renowned Team Days often throughout the year Summer Away Days 23 standard days of holiday (+1 Birthday, +1 Well being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays) Discretionary Bonus based on company performance Performance Reviews every 6 months with discretionary salary increases Private healthcare (Vitality) and/or Health Care Plan (Medicash) Mobile phone contribution Sport Challenge contribution Gym membership contribution 2 x annual kit drops
Senior Account Manager
Octopus Group
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Dec 13, 2025
Full time
Overview What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are seeking a Senior Account Manager to join our Customer Success team in London, tasked with driving the commercial success of valuable customer relationships. You will step into a pivotal role, taking full ownership of a high-value enterprise portfolio offering our market-leading EV salary sacrifice scheme. More than an account manager, you will be an expert consultant and commercial thought leader, responsible for architecting multi-year growth plans, managing commercial risks, and securing maximum scheme adoption and long-term retention. This role requires strong gravitas, expert commercial acumen, and an unwavering commitment to translating our mission of sustainable transport into quantifiable success for both our corporate clients and Octopus EV. Please note that you must have a valid UK driving licence. What you'll do Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer's company. Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption. Own the smooth running of the account: While your focus is strategic growth, you will be the ultimate owner of the account. This means personally tackling and resolving client escalations, navigating internal roadblocks, and alongside our Scheme Delivery team ensuring the scheme's day-to-day operations run flawlessly. Help shape the Account Management team: You'll be a key part of how the account management team evolves, bringing your gravitas and positive communication to internal meetings and working groups. This means actively coaching and supporting our rising talent, leading by example with your proactive approach and excellent results, and sharing those 'lightbulb moment' learnings that make us all better. Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers' long term business strategy. Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio. Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience that meets the needs of major corporate customers. Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes. Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV What you'll need Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio. Advanced Commercial Acumen: Financial literacy and strong commercial acumen used to reach win/win outcomes. Proven ability to lead negotiations with senior finance and procurement stakeholders. Executive-Level Partnership: Demonstrated maturity and gravitas essential for building deep, trusted relationships with senior stakeholders. Proven ability to influence internal and external strategy and secure buy-in across large, complex organisational structures. Complex Problem Solving: Operates with autonomy, taking full ownership of portfolio performance. Proven ability to design and implement robust solutions for commercial or operational challenges that could impact the entire OEV customer portfolio. Thought Leadership & Senior Communication: A highly articulate and compelling presenter and communicator. Able to confidently present strategic plans and performance reviews to a varied audience. Driving Client Value: Deep passion for client success, with a track record of quantifying and communicating tangible ROI and long-term quantifiable benefits back to clients, ensuring OEV is viewed as an indispensable strategic partner. A Scale-Up Mindset: Demonstrated ability to thrive and lead within a fast-moving, scale-up environment. Able to adjust to change, handle ambiguity, and proactively shape and influence internal process improvements and commercial strategy to support business growth Preferred Industry Knowledge: A genuine passion for sustainability and the EV transition. Knowledge of the EV, employee benefits, and/or automotive leasing markets is a nice to have. About us The electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK. We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Please note we use AI to help us assess applications fairly and objectively. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
EMEA Principal Product Marketing Lead - Identity & Security
1Password
A cybersecurity firm is seeking a Principal Product Marketing Manager to lead the EMEA product marketing strategy. The role requires extensive experience in B2B SaaS and cybersecurity, alongside strong communications skills. The candidate will work cross-functionally to adapt global narratives to regional needs and drive product launches. This position offers remote flexibility, great growth opportunities, and the chance to influence how organizations adopt security solutions across EMEA.
Dec 13, 2025
Full time
A cybersecurity firm is seeking a Principal Product Marketing Manager to lead the EMEA product marketing strategy. The role requires extensive experience in B2B SaaS and cybersecurity, alongside strong communications skills. The candidate will work cross-functionally to adapt global narratives to regional needs and drive product launches. This position offers remote flexibility, great growth opportunities, and the chance to influence how organizations adopt security solutions across EMEA.
Bid Manager
Bridewell
Who are we looking for? One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services andprovideend-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them tooperatesafely and securely. Bridewell holds theGoldlevel, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are looking for an experienced Bid Managerwhohas strong organisational, and written communication and presentation skills. You have experience of writing, coordinating, and managing a variety of bids and framework responses. You are passionate about contributing to business growth and revenue generation. Whatyou'llbe doing You will work with the Head of Bids and Sales team and will be responsible for winning business by managing and supporting tender responses weparticipatein. You will also work closely with the consultancy and managed services team, who will support with scoping these engagements, and will provide their in-depth technical cyber security knowledge. Identifypotential opportunities by monitoring public and private sector tender portals. Manage and coordinate the end-to-end bid process. Including, managing internal resources, to include sales, technical, legal, and finance, internal governance processes, communication on portals, and recording bid details on our pipeline. Formulate effective strategies for the bidding process, ensuring compliance with client requirements. Provide progress and outcome updates to internal senior stakeholders. Support the creation of persuasive content, including executive summaries, value propositions, case studies, pricingmodelsand technical responses. Review supporting materials provided by colleagues to ensure consistent high-quality, high scoring responses. Support building and maturing the bid content library for efficient re-use ofappropriate materialin future responses. Support negotiation sessions to focus on securingappropriate termsand conditions, and suitable profitability. Support continuous improvement within the Bid Function. Monitor and evaluate bid performance metrics toidentifyareas for improvement through lessons learned reviews, and refinement of processes and tools, etc. As required support other areas of the business, which may include: Applications foradditionalframeworks, renewals, and membership bodies Work with the marketing team with creatingadditionalsales content. You will need to have experience in: Demonstrable experience in managing and winning bids (including multiple opportunities at the same time). Strong understanding of the bid lifecycle, proposal writing, and contract negotiation. Experience of working on public sector opportunities, including knowledge of public procurement processes and regulations. Attention to detail. Strong administration, organisation, and IT skills. Excellent writing and communication skills. Other nice to haves would include: Prior experience of selling cyber security services. Understanding pricing strategies and financial analysis in bid development. Ability to create visually appealing and engaging bid presentations. What'sin it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values ofDo the Right Thing, One Team and Above and Beyondemphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but successdoesn'tend here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell willprovidea great careeropportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme& Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location: Bridewelloperatesa hybrid and flexible workingpolicy,however you willbe requiredto travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
Dec 13, 2025
Full time
Who are we looking for? One of the most exciting prospects in the UK cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services andprovideend-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them tooperatesafely and securely. Bridewell holds theGoldlevel, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team. We are looking for an experienced Bid Managerwhohas strong organisational, and written communication and presentation skills. You have experience of writing, coordinating, and managing a variety of bids and framework responses. You are passionate about contributing to business growth and revenue generation. Whatyou'llbe doing You will work with the Head of Bids and Sales team and will be responsible for winning business by managing and supporting tender responses weparticipatein. You will also work closely with the consultancy and managed services team, who will support with scoping these engagements, and will provide their in-depth technical cyber security knowledge. Identifypotential opportunities by monitoring public and private sector tender portals. Manage and coordinate the end-to-end bid process. Including, managing internal resources, to include sales, technical, legal, and finance, internal governance processes, communication on portals, and recording bid details on our pipeline. Formulate effective strategies for the bidding process, ensuring compliance with client requirements. Provide progress and outcome updates to internal senior stakeholders. Support the creation of persuasive content, including executive summaries, value propositions, case studies, pricingmodelsand technical responses. Review supporting materials provided by colleagues to ensure consistent high-quality, high scoring responses. Support building and maturing the bid content library for efficient re-use ofappropriate materialin future responses. Support negotiation sessions to focus on securingappropriate termsand conditions, and suitable profitability. Support continuous improvement within the Bid Function. Monitor and evaluate bid performance metrics toidentifyareas for improvement through lessons learned reviews, and refinement of processes and tools, etc. As required support other areas of the business, which may include: Applications foradditionalframeworks, renewals, and membership bodies Work with the marketing team with creatingadditionalsales content. You will need to have experience in: Demonstrable experience in managing and winning bids (including multiple opportunities at the same time). Strong understanding of the bid lifecycle, proposal writing, and contract negotiation. Experience of working on public sector opportunities, including knowledge of public procurement processes and regulations. Attention to detail. Strong administration, organisation, and IT skills. Excellent writing and communication skills. Other nice to haves would include: Prior experience of selling cyber security services. Understanding pricing strategies and financial analysis in bid development. Ability to create visually appealing and engaging bid presentations. What'sin it for you? Our vision is to create a safe, inclusive digital world where people and organisations can thrive. Our values ofDo the Right Thing, One Team and Above and Beyondemphasises the importance of the part we play in society, and our commitment to our people and clients. Our story to-date has been phenomenal, but successdoesn'tend here and as we continue to grow and scale, we want to keep the same culture, passion and commitment to high quality that has enabled us to get this far. Bridewell willprovidea great careeropportunity with continual development as well as the following: 25 Days Holiday - Plus buy and sell options Flexible Working (around core office hours) Performance Incentive Bonus Company Pension Employee Shareholder Scheme Personal Day & Birthday Off - After 1 year of service Family Leave - After 1 year of service Enhanced Maternity based on length of service Dedicated Training Budget Life Assurance Electric Vehicle Scheme& Cycle to Work Scheme Private Healthcare (incl. Gym discounts and vison care) Location: Bridewelloperatesa hybrid and flexible workingpolicy,however you willbe requiredto travel to different sites on occasion. Note: To be eligible for this job you must either hold SC or be eligible and willing to go through security clearance. Bridewell values diversity in the workplace and is a fair and equal opportunity employer. We are committed to creating an equal and inclusive working environment, with the aim that our employees will be truly representative of all sections of society and each person feels respected and able to give their best.
BROOK STREET
Lead Account Manager
BROOK STREET
Head of Account Management Location: Peterborough Salary: £60,000-£75,000 + bonus + benefits The Role This is a senior leadership role with full responsibility for the performance and growth of the Account Management team. You will ensure customers are: Onboarded effectively Fully engaged and attending Achieving real results Retained long-term Upsold appropriate services Paying on time This is a hands-on, lead-from-the-front role focused on performance, standards and growth. Key Responsibilities Lead, coach and develop the Account Management team Set and deliver KPIs across retention, attendance, upsells and performance Own onboarding quality and CRM accuracy Drive customer results and engagement Lead retention strategy and reduce churn Grow revenue through ethical upselling Oversee billing and payment compliance Act as escalation point for key issues Report on performance and commercial outcomes What We're Looking For Senior experience in Account Management, Customer Success or commercial leadership Proven ability to lead high-performing teams Commercial mindset with strong retention and upsell experience Confident communicator and decision-maker Data-driven and results-focused Experience in education, services or construction an advantage What You'll Get £60,000-£75,000 salary Monthly bonus Private healthcare & pension Company car / allowance Development & progression 25 days holiday + bank holidays + birthday off Access to national events and leadership exposure Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Dec 13, 2025
Full time
Head of Account Management Location: Peterborough Salary: £60,000-£75,000 + bonus + benefits The Role This is a senior leadership role with full responsibility for the performance and growth of the Account Management team. You will ensure customers are: Onboarded effectively Fully engaged and attending Achieving real results Retained long-term Upsold appropriate services Paying on time This is a hands-on, lead-from-the-front role focused on performance, standards and growth. Key Responsibilities Lead, coach and develop the Account Management team Set and deliver KPIs across retention, attendance, upsells and performance Own onboarding quality and CRM accuracy Drive customer results and engagement Lead retention strategy and reduce churn Grow revenue through ethical upselling Oversee billing and payment compliance Act as escalation point for key issues Report on performance and commercial outcomes What We're Looking For Senior experience in Account Management, Customer Success or commercial leadership Proven ability to lead high-performing teams Commercial mindset with strong retention and upsell experience Confident communicator and decision-maker Data-driven and results-focused Experience in education, services or construction an advantage What You'll Get £60,000-£75,000 salary Monthly bonus Private healthcare & pension Company car / allowance Development & progression 25 days holiday + bank holidays + birthday off Access to national events and leadership exposure Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Senior Technical Account Manager
Zendesk Group
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Jaywing
Senior Account Manager
Jaywing Leeds, Yorkshire
We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day-to-day delivery of integrated campaigns across the agency. Our Senior Account Managers are at the heart of our client partnerships. In this role, you'll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in house experts across strategy, content, PPC, SEO, Paid Social, and beyond. We're looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You'll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally. You'll help clients succeed through a full funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you'll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day to day delivery and broader campaign impact. Sound like your kind of challenge? Then you might be the person we're looking for. You'll be part of one of our client teams, and will report directly to a Group Account Director. You'll also have access to brilliant people across our business-including media performance specialists, data scientists, strategists, creatives, and developers-who'll support you every step of the way. Key Accountabilities Essential skills will include (but not be limited to!): 3 - 4 years' experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery. At least 2 years' experience working directly on creative, digital, and UX projects. You'll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects. This will enable you to contribute to high-level conversations with designers, UX specialists, and strategists, as well as confidently brief, manage, and help deliver creative and digital activity. This is a proactive role, you won't be sitting back waiting for briefs. You'll actively seek out opportunities, tackle challenges head on, and bring ideas together across teams to drive stronger outcomes for clients. Willingness to get stuck in - supporting all levels within the team, managing day to day client relationships, and handling digital projects and retained accounts. A natural organiser - you'll be expected to juggle multiple projects, client demands and deadlines on a daily basis - working with the Account Executives and coordinating the support of a talented team internally, to make sure client's needs are met and expectations exceeded. Previous experience working within an integrated agency (or client side) - You'll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients. You'll be pulling together insights, channel strategies, and creative ideas to shape solutions, then sharing campaign ideas and results with both the client and the agency teams. You'll understand the customer journey and impacts that can be made by actions at the right time and through the right channel and you have the capability to efficiently create and articulate a comprehensive integrated client strategy across the entire sales funnel. A head for data and an analytical mindset - whether it's evaluating a spike in a client's results or understanding the reasons behind a lack of interactions, your naturally inquisitive nature will be spotting potential opportunities to put our data science experts to work. Strong evidence of building relationships with clients, suppliers, and colleagues. Our Senior Account Managers are critical to the success of our client/agency relationship and look to strike an amazing balance between client and agency to ensure we provide best in class client service. Numerate and financially aware, you'll have an attention for detail and be the person responsible for ensuring your account's commercials are all in place, dotting the I's and crossing the T's. Great people skills - your personality will flex from brainstorming ideas with the internal team, taking briefs from clients and trouble shooting the natural glitches and conflicts that occur. Teamwork will be key to deliver the best results for our clients. Confident in presenting - be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results, you'll have some PowerPoint wizardry and presentation experience under your belt. Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the client's expectations on deliverables throughout a project's process. An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the client's business and strategically help them shape their full funnel approach. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry's Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we've amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in - we typically aim for three days a week together. Application Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.
Dec 13, 2025
Full time
We are looking for an energetic and enthusiastic new Jaywinger to join our Client Services Team, supporting the day-to-day delivery of integrated campaigns across the agency. Our Senior Account Managers are at the heart of our client partnerships. In this role, you'll help shape and deliver integrated strategies across creative, digital, and media channels, collaborating closely with our in house experts across strategy, content, PPC, SEO, Paid Social, and beyond. We're looking for a strategic thinker who can confidently manage relationships, lead on briefs, and bring opportunities and campaigns to life with the support of our talented specialists. You'll need to be organised, proactive, and commercially astute with a natural ability to build trust and foster strong relationships both internally and externally. You'll help clients succeed through a full funnel approach and contribute to wider account planning and strategic initiatives. Working alongside Client Services, you'll identify growth opportunities, support creative, digital, and media strategy, and ensure excellence across both day to day delivery and broader campaign impact. Sound like your kind of challenge? Then you might be the person we're looking for. You'll be part of one of our client teams, and will report directly to a Group Account Director. You'll also have access to brilliant people across our business-including media performance specialists, data scientists, strategists, creatives, and developers-who'll support you every step of the way. Key Accountabilities Essential skills will include (but not be limited to!): 3 - 4 years' experience minimum in Organic and Paid Media. You will have a strong understanding and proven experience managing integrated media and digital accounts, enabling you to have high level strategic conversations with clients and channel specialists alongside understanding of all aspects of media activity briefing and delivery. At least 2 years' experience working directly on creative, digital, and UX projects. You'll have a solid understanding of how ideas come to life across channels and experience supporting integrated projects. This will enable you to contribute to high-level conversations with designers, UX specialists, and strategists, as well as confidently brief, manage, and help deliver creative and digital activity. This is a proactive role, you won't be sitting back waiting for briefs. You'll actively seek out opportunities, tackle challenges head on, and bring ideas together across teams to drive stronger outcomes for clients. Willingness to get stuck in - supporting all levels within the team, managing day to day client relationships, and handling digital projects and retained accounts. A natural organiser - you'll be expected to juggle multiple projects, client demands and deadlines on a daily basis - working with the Account Executives and coordinating the support of a talented team internally, to make sure client's needs are met and expectations exceeded. Previous experience working within an integrated agency (or client side) - You'll be used to liaising with media experts, analytics, developers and creatives to get the work done effectively on behalf of your clients. You'll be pulling together insights, channel strategies, and creative ideas to shape solutions, then sharing campaign ideas and results with both the client and the agency teams. You'll understand the customer journey and impacts that can be made by actions at the right time and through the right channel and you have the capability to efficiently create and articulate a comprehensive integrated client strategy across the entire sales funnel. A head for data and an analytical mindset - whether it's evaluating a spike in a client's results or understanding the reasons behind a lack of interactions, your naturally inquisitive nature will be spotting potential opportunities to put our data science experts to work. Strong evidence of building relationships with clients, suppliers, and colleagues. Our Senior Account Managers are critical to the success of our client/agency relationship and look to strike an amazing balance between client and agency to ensure we provide best in class client service. Numerate and financially aware, you'll have an attention for detail and be the person responsible for ensuring your account's commercials are all in place, dotting the I's and crossing the T's. Great people skills - your personality will flex from brainstorming ideas with the internal team, taking briefs from clients and trouble shooting the natural glitches and conflicts that occur. Teamwork will be key to deliver the best results for our clients. Confident in presenting - be it showcasing a case study to the team or delivering a presentation directly to your client on trends, competitors, or results, you'll have some PowerPoint wizardry and presentation experience under your belt. Ability to handle client feedback, both praise and critique, then effectively manage actions and provide feedback to the internal team whilst managing the client's expectations on deliverables throughout a project's process. An interest in the bigger picture. Working alongside a number of internal stakeholders to understand the client's business and strategically help them shape their full funnel approach. Why work at Jaywing? Jaywing has a friendly and ambitious culture. We believe in thinking big, exploring new technology, using data science to inspire creativity, caring about everything that has our name behind it, and working as one team. We believe that creativity cannot exist without method and vice versa. With clients spanning Pepsi Max, Hallmark, Jamie Oliver, Curry's Group, Walkers, Savills and Goodyear we have a real mix and are super proud of the portfolio of 50+ brilliant brands we've amassed over the years. Where? The role is based in our Leeds office, with flexibility around when you come in - we typically aim for three days a week together. Application Send a covering letter, CV and anything else you think showcases your talent to Jaywing is an equal opportunities employer.
Regional HVAC Sales Manager: Client Solutions & Bids
Verto People, Ltd. Todmorden, Lancashire
A leading HVAC service provider is seeking an HVAC Sales Account Manager to build and maintain strong relationships with key clients. The role focuses on providing high-quality TAB service delivery and requires 5+ years of commercial HVAC sales experience. You will guide clients, resolve issues, and identify new business opportunities while managing proposals and accounts. This position offers competitive pay and comprehensive benefits.
Dec 13, 2025
Full time
A leading HVAC service provider is seeking an HVAC Sales Account Manager to build and maintain strong relationships with key clients. The role focuses on providing high-quality TAB service delivery and requires 5+ years of commercial HVAC sales experience. You will guide clients, resolve issues, and identify new business opportunities while managing proposals and accounts. This position offers competitive pay and comprehensive benefits.
Site Manager
The Riverside Group
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Dec 13, 2025
Full time
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Climate17
Head of Product & Service Delivery Consultant
Climate17 Leeds, Yorkshire
Head of Product & Service Delivery - Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid/remote considered) About Us We are a rapidly growing, mission driven SaaS provider operating in the climate tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration. The Opportunity We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go to market execution and ensure exceptional customer outcomes. Key Responsibilities Define and refine product vision, roadmap and strategy in line with market trends and client needs. Lead and mentor a multi disciplinary team (product managers, engineers, data scientists and customer success specialists) to deliver new features and scalable solutions. Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. Manage stakeholder relationships across sales, marketing, partnerships and leadership teams. Monitor product performance metrics and customer feedback to drive continual improvement. Support channel partners and strategic alliances to help expand adoption globally. Ideal Candidate Profile 5 10 years in SaaS, energy tech, IoT or sustainability software, with leadership experience in product management and/or service delivery. Demonstrated success in defining product roadmaps and bringing B2B solutions to market. Strong operational acumen with a track record of delivering complex projects on time and within budget. Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable. Skilled communicator who thrives in cross functional settings and enjoys working in fast paced, purpose driven environments. Why Join Us? Make a tangible impact on climate action while leading high growth products. Collaborate with a passionate team committed to innovation and sustainability. Competitive salary, equity and benefits package. Flexible working arrangements (London based with hybrid/remote options). If you're excited about shaping the future of energy and sustainability tech, we'd love to hear from you. Please apply or reach out to to learn more.
Dec 13, 2025
Full time
Head of Product & Service Delivery - Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid/remote considered) About Us We are a rapidly growing, mission driven SaaS provider operating in the climate tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration. The Opportunity We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go to market execution and ensure exceptional customer outcomes. Key Responsibilities Define and refine product vision, roadmap and strategy in line with market trends and client needs. Lead and mentor a multi disciplinary team (product managers, engineers, data scientists and customer success specialists) to deliver new features and scalable solutions. Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software. Manage stakeholder relationships across sales, marketing, partnerships and leadership teams. Monitor product performance metrics and customer feedback to drive continual improvement. Support channel partners and strategic alliances to help expand adoption globally. Ideal Candidate Profile 5 10 years in SaaS, energy tech, IoT or sustainability software, with leadership experience in product management and/or service delivery. Demonstrated success in defining product roadmaps and bringing B2B solutions to market. Strong operational acumen with a track record of delivering complex projects on time and within budget. Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable. Skilled communicator who thrives in cross functional settings and enjoys working in fast paced, purpose driven environments. Why Join Us? Make a tangible impact on climate action while leading high growth products. Collaborate with a passionate team committed to innovation and sustainability. Competitive salary, equity and benefits package. Flexible working arrangements (London based with hybrid/remote options). If you're excited about shaping the future of energy and sustainability tech, we'd love to hear from you. Please apply or reach out to to learn more.
Security-Cleared Naval Bid Manager Hybrid Role
weServed City, Bristol
A leading defense contractor is seeking a Bid Manager to lead key bids and proposals while working at their Bristol site with hybrid arrangements. The ideal candidate will have proven experience in bid management and a relevant degree. Responsibilities include coordinating bid activities, ensuring compliance, and mentoring team members. We offer generous benefits like a matched pension scheme, digital healthcare access, and excellent development opportunities. Security clearance is mandatory for applicants.
Dec 13, 2025
Full time
A leading defense contractor is seeking a Bid Manager to lead key bids and proposals while working at their Bristol site with hybrid arrangements. The ideal candidate will have proven experience in bid management and a relevant degree. Responsibilities include coordinating bid activities, ensuring compliance, and mentoring team members. We offer generous benefits like a matched pension scheme, digital healthcare access, and excellent development opportunities. Security clearance is mandatory for applicants.

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