Are you an experienced Health and Safety professional passionate about creating safe and compliant learning environments? Dovetail and Slate, an employment business working in partnership with over 200 colleges across the UK, is proud to present an exciting opportunity for a Health, Safety and Compliance Manager to join a Further Education college dedicated to excellence in staff and student wellbeing. Responsibilities Lead on health, safety and compliance across the college, ensuring a safe environment for staff, students, visitors, and contractors. Develop and implement effective health and safety policies, procedures and risk assessments in line with legislation and best practice. Conduct regular inspections, audits, fire drills and accident investigations, maintaining accurate reports and compliance records. Manage soft facilities functions including cleaning, landscaping and asset maintenance contracts. Oversee contractor management and ensure compliance with all relevant legislation. Support and deliver health, safety and first aid training across the college. Collaborate with all departments to promote a proactive safety culture and the 'Safe Learner' concept. Requirements NEBOSH Diploma (or working towards) or equivalent Health & Safety qualification. Proven experience managing health, safety and compliance in a multi-site or educational setting. Health & Safety Management Professional Membership (IOSH). 3 years proven experience in the facilities / Health and Safety Management field. A valid UK driving licence and willingness to obtain an ENHANCED DBS check. Benefits/Packages Competitive salary Professional development and training opportunities. Opportunity to lead safety initiatives that make a real impact. Usual college benefits and strong team culture. Roles may involve work with under-18s or vulnerable adults. The role requires appropriate vetting, including enhanced DBS checks, barred list checks, references, right to work checks, and where applicable, PVG Scheme registration (Scotland) or Education Workforce Council (EWC) registration (Wales). Dovetail and Slate is an equal opportunities employer. We welcome applications from individuals of all backgrounds and communities, and we are committed to promoting equality, diversity and inclusion throughout our recruitment processes. By applying for this role, you consent to Dovetail and Slate processing your personal data for recruitment purposes in accordance with our Privacy Policy.
Dec 13, 2025
Full time
Are you an experienced Health and Safety professional passionate about creating safe and compliant learning environments? Dovetail and Slate, an employment business working in partnership with over 200 colleges across the UK, is proud to present an exciting opportunity for a Health, Safety and Compliance Manager to join a Further Education college dedicated to excellence in staff and student wellbeing. Responsibilities Lead on health, safety and compliance across the college, ensuring a safe environment for staff, students, visitors, and contractors. Develop and implement effective health and safety policies, procedures and risk assessments in line with legislation and best practice. Conduct regular inspections, audits, fire drills and accident investigations, maintaining accurate reports and compliance records. Manage soft facilities functions including cleaning, landscaping and asset maintenance contracts. Oversee contractor management and ensure compliance with all relevant legislation. Support and deliver health, safety and first aid training across the college. Collaborate with all departments to promote a proactive safety culture and the 'Safe Learner' concept. Requirements NEBOSH Diploma (or working towards) or equivalent Health & Safety qualification. Proven experience managing health, safety and compliance in a multi-site or educational setting. Health & Safety Management Professional Membership (IOSH). 3 years proven experience in the facilities / Health and Safety Management field. A valid UK driving licence and willingness to obtain an ENHANCED DBS check. Benefits/Packages Competitive salary Professional development and training opportunities. Opportunity to lead safety initiatives that make a real impact. Usual college benefits and strong team culture. Roles may involve work with under-18s or vulnerable adults. The role requires appropriate vetting, including enhanced DBS checks, barred list checks, references, right to work checks, and where applicable, PVG Scheme registration (Scotland) or Education Workforce Council (EWC) registration (Wales). Dovetail and Slate is an equal opportunities employer. We welcome applications from individuals of all backgrounds and communities, and we are committed to promoting equality, diversity and inclusion throughout our recruitment processes. By applying for this role, you consent to Dovetail and Slate processing your personal data for recruitment purposes in accordance with our Privacy Policy.
This is an opportunity for an experienced psychiatrist to lead forensic mental health services at St Mary's Hospital. The role involves providing strategic leadership, expert clinical oversight, and recovery-focused care for people within the criminal justice system. The Forensic Consultant Psychiatrist will act as Responsible Clinician under the Mental Health Act and ensure the highest standards of psychiatric care across medium and low secure services. Main duties of the job As a Forensic Consultant Psychiatrist, you will manage a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers' hearings, and the Ministry of Justice. You will work closely with multidisciplinary teams to ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. About us Elysium Healthcare is a leading provider of mental health, neurological, and learning disability services in the UK. With over 8,000 employees and a network of over 90 services across England and Wales, Elysium Healthcare offers diverse career opportunities and the chance to make a real difference in people's lives. Job responsibilities Are you an experienced psychiatrist ready to lead forensic mental health services? If so, join St Mary's Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services. In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers' hearings, and the Ministry of Justice. Working closely with multidisciplinary teams-including forensic social workers, psychologists, and occupational therapists-you will ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. You will actively participate in clinical governance, audits, and risk management processes, supporting quality improvement and compliance with CQC/HIW standards. Your responsibilities will also include teaching and supervision of trainee psychiatrists and junior medical staff, as well as leading research and quality-improvement projects to inform best practice. As a Forensic Consultant Psychiatrist, you will: Have a role within senior management within the respective hospital of clinical work. Manage and performance manage doctors as necessary. Have responsibility for safe and adequate medical cover. Facilitate and support the Clinical Quality Assurance programme, ensuring consistency within the units. Take a lead role in developing Clinical Governance in conjunction with the Clinical Governance team. Ensure high quality, appropriate information and paperwork is received by stakeholders. Ensure professional policy and practice and their application is of a good standard across the service. Ensure professional compliance with the relevant professional bodies. Participate in channels of communication throughout the hospital through which clinicians contribute information. Participate in continued professional development as laid out by the Royal College of Psychiatrists. Provide clinical assistance and support where required to the development of strategies for clinical audit or Quality Improvement and medical education within the hospitals/ region. Promoting awareness and understanding of quality improvement and sharing learning and successes from quality improvement work. Ensure positive relationships are maintained with all our stakeholders. Ensure the hospitals and medical team are represented at local, national and Elysium healthcare Professional Development forums. Ensure adequate and safe delivery of medical input across site. To be successful in this role, you will have: MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in General Adult or Forensic Psychiatry; MRCPsych; Approved Clinician (s.12 MHA) Higher research degree (MD/PhD) or MSc. Prior Responsible Clinician role; experience in secure inpatient and community forensic services Strong risk assessment, formulation and management skills; knowledge of MHA/MCA; report-writing for tribunals and courts Interest in Clinical Neuropsychiatry with clinical and academic experience. Proven ability to lead MDTs; service planning; participation in audit and governance processes Prior management role at consultant level in a forensic service Experience teaching trainees and healthcare professionals; involvement in audit and QI projects Peer-reviewed publications; experience securing research funding Excellent communication and negotiation skills; commitment to equality, diversity & inclusion; resilience and adaptability. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary £10,000 signing on fee 30 days annual leave plus bank holidays and your birthday off! A Group Personal Pension Plan (GPPP) and pension contribution Career development and training to help you achieve your professional goals Voluntary benefits Medical indemnity cover Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Free/subsidised meals and onsite/local free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. Person Specification Qualifications MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in General Adult or Forensic Psychiatry; MRCPsych; Approved Clinician (s.12 MHA); Higher research degree (MD/PhD) or MSc; 5+ years' postgraduate psychiatric experience, including 2+ years in forensic settings; Prior Responsible Clinician role; experience in secure inpatient and community forensic services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dec 13, 2025
Full time
This is an opportunity for an experienced psychiatrist to lead forensic mental health services at St Mary's Hospital. The role involves providing strategic leadership, expert clinical oversight, and recovery-focused care for people within the criminal justice system. The Forensic Consultant Psychiatrist will act as Responsible Clinician under the Mental Health Act and ensure the highest standards of psychiatric care across medium and low secure services. Main duties of the job As a Forensic Consultant Psychiatrist, you will manage a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers' hearings, and the Ministry of Justice. You will work closely with multidisciplinary teams to ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. About us Elysium Healthcare is a leading provider of mental health, neurological, and learning disability services in the UK. With over 8,000 employees and a network of over 90 services across England and Wales, Elysium Healthcare offers diverse career opportunities and the chance to make a real difference in people's lives. Job responsibilities Are you an experienced psychiatrist ready to lead forensic mental health services? If so, join St Mary's Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services. In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers' hearings, and the Ministry of Justice. Working closely with multidisciplinary teams-including forensic social workers, psychologists, and occupational therapists-you will ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. You will actively participate in clinical governance, audits, and risk management processes, supporting quality improvement and compliance with CQC/HIW standards. Your responsibilities will also include teaching and supervision of trainee psychiatrists and junior medical staff, as well as leading research and quality-improvement projects to inform best practice. As a Forensic Consultant Psychiatrist, you will: Have a role within senior management within the respective hospital of clinical work. Manage and performance manage doctors as necessary. Have responsibility for safe and adequate medical cover. Facilitate and support the Clinical Quality Assurance programme, ensuring consistency within the units. Take a lead role in developing Clinical Governance in conjunction with the Clinical Governance team. Ensure high quality, appropriate information and paperwork is received by stakeholders. Ensure professional policy and practice and their application is of a good standard across the service. Ensure professional compliance with the relevant professional bodies. Participate in channels of communication throughout the hospital through which clinicians contribute information. Participate in continued professional development as laid out by the Royal College of Psychiatrists. Provide clinical assistance and support where required to the development of strategies for clinical audit or Quality Improvement and medical education within the hospitals/ region. Promoting awareness and understanding of quality improvement and sharing learning and successes from quality improvement work. Ensure positive relationships are maintained with all our stakeholders. Ensure the hospitals and medical team are represented at local, national and Elysium healthcare Professional Development forums. Ensure adequate and safe delivery of medical input across site. To be successful in this role, you will have: MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in General Adult or Forensic Psychiatry; MRCPsych; Approved Clinician (s.12 MHA) Higher research degree (MD/PhD) or MSc. Prior Responsible Clinician role; experience in secure inpatient and community forensic services Strong risk assessment, formulation and management skills; knowledge of MHA/MCA; report-writing for tribunals and courts Interest in Clinical Neuropsychiatry with clinical and academic experience. Proven ability to lead MDTs; service planning; participation in audit and governance processes Prior management role at consultant level in a forensic service Experience teaching trainees and healthcare professionals; involvement in audit and QI projects Peer-reviewed publications; experience securing research funding Excellent communication and negotiation skills; commitment to equality, diversity & inclusion; resilience and adaptability. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary £10,000 signing on fee 30 days annual leave plus bank holidays and your birthday off! A Group Personal Pension Plan (GPPP) and pension contribution Career development and training to help you achieve your professional goals Voluntary benefits Medical indemnity cover Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream - instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Free/subsidised meals and onsite/local free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. Person Specification Qualifications MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in General Adult or Forensic Psychiatry; MRCPsych; Approved Clinician (s.12 MHA); Higher research degree (MD/PhD) or MSc; 5+ years' postgraduate psychiatric experience, including 2+ years in forensic settings; Prior Responsible Clinician role; experience in secure inpatient and community forensic services. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apprenticeship Skills Tutor - Electrical Salary; Up to £37,199 per annum including Market Force Supplement (dependent on qualifications/experience) Hours; Full time (all year round) Duration; Permanent Location; North Notts College, with offsite working (subsidised travel expenses) About the Role If you have experience of planning, delivering and assessing apprenticeships in Electrical Apprenticeship Standards then this is the role for you. This is a fantastic opportunity to be part of a team helping to develop the next generation of electrical engineers. You will have experience of supporting the development of up-to-date knowledge, skills & behaviours and have a good appreciation of employer skills needs within the electrical industry. This will help to create a brighter future for these enthusiastic learners. The rewarding position involves coaching, assessing & supporting the apprentices on electrical courses. This role involves regular use of e-portfolios & carrying out on-site performance reviews and assessments. Using your excellent IT skills, you will maintain accurate records of student progress via tracking systems and e-portfolios. You will need to be able to build good relationships, manage a caseload of apprentices and communicate effectively with a diverse range of people and organisations. You will You will need to be a confident assessor/tutor who can engage with a wide variety of learners and bring the subject matter to life in a creative and engaging way. You will also need to hold: a relevant industry NVQ Level 3 qualification (or equivalent) or higher an A1/V1/CAVA Assessors Award (or equivalent) excellent IT skills teaching qualification (or willingness to obtain) IQA Award is desirable Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Your role in the department As part of the department of Work based Learning you will report directly to the Curriculum Team Leader/Curriculum Manager. You will play an active role in the curriculum team, working with key stakeholders such as Curriculum Team Leaders, Curriculum Manager, and Curriculum Lecturers etc. You will also build good working relationships with other key stakeholders in apprenticeship programmes such as the Functional Skills Team. Our excellent benefits and rewards package: Access to local government pension scheme Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employees, worth by to £200 per referral made What is the RNN Group? RNN Group's main goal is to be an 'outstanding' education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED 'Good' (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you'd be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. All candidates must have the legal right to work in the UK. Closing date: Monday 5 January at 12:00 Noon JBRP1_UKTJ
Dec 13, 2025
Full time
Apprenticeship Skills Tutor - Electrical Salary; Up to £37,199 per annum including Market Force Supplement (dependent on qualifications/experience) Hours; Full time (all year round) Duration; Permanent Location; North Notts College, with offsite working (subsidised travel expenses) About the Role If you have experience of planning, delivering and assessing apprenticeships in Electrical Apprenticeship Standards then this is the role for you. This is a fantastic opportunity to be part of a team helping to develop the next generation of electrical engineers. You will have experience of supporting the development of up-to-date knowledge, skills & behaviours and have a good appreciation of employer skills needs within the electrical industry. This will help to create a brighter future for these enthusiastic learners. The rewarding position involves coaching, assessing & supporting the apprentices on electrical courses. This role involves regular use of e-portfolios & carrying out on-site performance reviews and assessments. Using your excellent IT skills, you will maintain accurate records of student progress via tracking systems and e-portfolios. You will need to be able to build good relationships, manage a caseload of apprentices and communicate effectively with a diverse range of people and organisations. You will You will need to be a confident assessor/tutor who can engage with a wide variety of learners and bring the subject matter to life in a creative and engaging way. You will also need to hold: a relevant industry NVQ Level 3 qualification (or equivalent) or higher an A1/V1/CAVA Assessors Award (or equivalent) excellent IT skills teaching qualification (or willingness to obtain) IQA Award is desirable Level 2 (or equivalent) qualification in English and Maths (or be willing to undertake). We understand that no candidate will perfectly match every qualification or criterion listed. If your experience differs from what we've outlined but you believe you can contribute to this role, we encourage you to apply! Your role in the department As part of the department of Work based Learning you will report directly to the Curriculum Team Leader/Curriculum Manager. You will play an active role in the curriculum team, working with key stakeholders such as Curriculum Team Leaders, Curriculum Manager, and Curriculum Lecturers etc. You will also build good working relationships with other key stakeholders in apprenticeship programmes such as the Functional Skills Team. Our excellent benefits and rewards package: Access to local government pension scheme Up to 44 days annual leave per year including closure during Christmas period Access to our gyms, restaurants and salons Staff health & wellbeing and benefits schemes including in-house Occupational Health service Full, part time and flexible working hours available in many roles Parking available at all of our sites Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative Recruitment Referral Scheme for all employees, worth by to £200 per referral made What is the RNN Group? RNN Group's main goal is to be an 'outstanding' education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individuals to join our existing teams. To be a part of the team at RNN Group we will expect you to be committed to our values too; We are Inclusive, We have Integrity, We Deliver, We are One Team. We are OFSTED 'Good' (November 2022) We celebrate diversity and are proud to have been recognised as Investors in Diversity for our commitment to the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) Model. This means that you'd be working in a supportive environment that encourages, recognises and celebrates effort, achievement and cooperative attitudes. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme. The RNN Group is proud to be part of the South Yorkshire Institute of Technology (SYIoT). We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check and other associated checks in line with Keeping Children Safe in Education Guidance. All candidates must have the legal right to work in the UK. Closing date: Monday 5 January at 12:00 Noon JBRP1_UKTJ
Homecare Registered Manager Location: Barnsley Hours: Full-time, 40 hours (Monday-Friday) Salary: £40,000 Ready to lead a team that genuinely changes lives, and feel valued while you do it? If you're driven, people-focused, and passionate about delivering exceptional care, this could be your perfect next step. Choices Homecare are looking for an experienced, compassionate Registered Manager to lead our Rotherham branch. You'll guide our teams to deliver safe, person-centred care that helps people live independently, with dignity, and in the place they call home. Part of Optimo Care Group, Choices Homecare has been delivering award-winning care across the North of England for more than 20 years. What began as a small Huddersfield office in 1999 has grown into a network of 12 branches - all united by one purpose: helping people live with dignity, independence and choice. About the Role As Registered Manager, you will lead a person-centred, CQC-regulated service that supports individuals to live safely and independently in their own homes. You'll oversee a busy 365-day operation, ensuring high-quality care, strong compliance, and an exceptional experience for the people we support. This role suits someone values-led, highly organised, and confident working in a dynamic, fast-paced environment. Key Responsibilities Ensure full regulatory compliance and maintain high-quality standards in line with CQC requirements. Lead office and field-based teams through strong supervision, coaching and development. Oversee rota coordination, scheduling and service continuity. Manage staff recruitment, onboarding, training and performance. Drive operational excellence across staffing, compliance, quality assurance and service delivery. Build strong relationships with service users, families, commissioners and external partners. Monitor KPIs, analyse performance and produce clear operational reports for senior leadership. Identify opportunities to grow and enhance the service. Promote a culture that values independence, dignity and person-centred care. What We're Looking For Experience as a Registered Manager or in a senior role within a CQC-regulated service. Minimum 2 years' leadership or supervisory experience within health and social care. Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it). Strong knowledge of CQC standards and best practice in domiciliary care. Excellent communication, organisation and team leadership skills. Proactive, flexible and confident managing competing priorities. Full UK driving licence and access to a vehicle. What We Offer Comprehensive training and development through the Optimo Learning Academy. Clear career progression within our expanding organisation. Supportive team culture that values collaboration and wellbeing. Employee Assistance Programme - confidential wellbeing and practical support. Reward Gateway - discounts, rewards and colleague recognition. If you're passionate about delivering exceptional care and ready to lead a service that truly transforms lives, we'd love to hear from you. JBRP1_UKTJ
Dec 13, 2025
Full time
Homecare Registered Manager Location: Barnsley Hours: Full-time, 40 hours (Monday-Friday) Salary: £40,000 Ready to lead a team that genuinely changes lives, and feel valued while you do it? If you're driven, people-focused, and passionate about delivering exceptional care, this could be your perfect next step. Choices Homecare are looking for an experienced, compassionate Registered Manager to lead our Rotherham branch. You'll guide our teams to deliver safe, person-centred care that helps people live independently, with dignity, and in the place they call home. Part of Optimo Care Group, Choices Homecare has been delivering award-winning care across the North of England for more than 20 years. What began as a small Huddersfield office in 1999 has grown into a network of 12 branches - all united by one purpose: helping people live with dignity, independence and choice. About the Role As Registered Manager, you will lead a person-centred, CQC-regulated service that supports individuals to live safely and independently in their own homes. You'll oversee a busy 365-day operation, ensuring high-quality care, strong compliance, and an exceptional experience for the people we support. This role suits someone values-led, highly organised, and confident working in a dynamic, fast-paced environment. Key Responsibilities Ensure full regulatory compliance and maintain high-quality standards in line with CQC requirements. Lead office and field-based teams through strong supervision, coaching and development. Oversee rota coordination, scheduling and service continuity. Manage staff recruitment, onboarding, training and performance. Drive operational excellence across staffing, compliance, quality assurance and service delivery. Build strong relationships with service users, families, commissioners and external partners. Monitor KPIs, analyse performance and produce clear operational reports for senior leadership. Identify opportunities to grow and enhance the service. Promote a culture that values independence, dignity and person-centred care. What We're Looking For Experience as a Registered Manager or in a senior role within a CQC-regulated service. Minimum 2 years' leadership or supervisory experience within health and social care. Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it). Strong knowledge of CQC standards and best practice in domiciliary care. Excellent communication, organisation and team leadership skills. Proactive, flexible and confident managing competing priorities. Full UK driving licence and access to a vehicle. What We Offer Comprehensive training and development through the Optimo Learning Academy. Clear career progression within our expanding organisation. Supportive team culture that values collaboration and wellbeing. Employee Assistance Programme - confidential wellbeing and practical support. Reward Gateway - discounts, rewards and colleague recognition. If you're passionate about delivering exceptional care and ready to lead a service that truly transforms lives, we'd love to hear from you. JBRP1_UKTJ
Overview John Sisk & Son have an opportunity for Senior Design Manager to join our large residential project in Manchester. The Senior Design Manager is accountable for leading and coordinating the design process on complex projects, ensuring that design solutions are compliant, deliverable and aligned with client, statutory and contractual requirements. The role manages internal and external design resources, providing leadership, guidance and assurance throughout pre-construction and delivery stages. The Senior Design Manager works closely with Principal Design Managers, Technical Advisors, project teams and stakeholders to deliver technically robust and commercially viable design outcomes. This includes ensuring effective integration of health and safety, sustainability and buildability across all design stages. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Design Leadership Lead the design management process on allocated projects from pre construction through delivery. Develop and manage project design programmes, ensuring deliverables are met in line with contract requirements. Manage design risks, identifying issues early and implementing mitigation strategies. Ensure design outputs are fully coordinated, buildable and cost effective. Coordination and Integration Oversee the coordination of consultants, subcontractors and supply chain partners. Ensure integration of health and safety requirements, sustainability targets and technical standards into design solutions. Manage design change control, ensuring impacts on programme, cost and risk are assessed and communicated. Support the implementation of MMC, digital engineering and innovative solutions in line with project strategy. Team Development Support continuous improvement in design management processes and tools. Provide guidance, mentoring and coaching to Design Managers, Assistant Design Managers and Graduate Design Coordinators. Contribute to the development of best practice, lessons learnt and technical knowledge sharing across the business. Quality and Compliance Review design documentation for statutory compliance, technical accuracy and alignment with client specifications. Ensure that residual design risks are identified, recorded and addressed. Lead technical design reviews, value engineering workshops and design team meetings. Support the Principal Design Manager and Technical Advisor in achieving design quality and assurance targets. Stakeholder Engagement Act as a key point of contact for clients, design consultants, statutory authorities and internal teams on design matters. Present design solutions and progress to clients, project teams and senior leadership. Build and maintain strong working relationships with external consultants and the wider supply chain. Experience Extensive experience in design management within construction or a related sector. Proven track record of leading the design process on large scale or complex projects. Strong knowledge of building regulations, statutory requirements and industry standards. Experience in integrating health and safety, sustainability and MMC into design delivery. Excellent communication, negotiation and stakeholder management skills. Strong problem solving, planning and decision making capability. Leadership skills with the ability to develop and mentor junior staff. Residential experience over 20 storeys Concrete frame experience BSA experience of GW2 ideal Strong knowledge of BRs specifically fire and acoustics Dalux experience beneficial Experience of managing a small team (2-3) Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline. Minimum 8-10 years' experience in design management roles within Tier 1 or equivalent projects. In depth knowledge of design processes, compliance requirements and risk management. Desirable Professional membership of RIBA, CIOB, Engineers Ireland or equivalent institution. Training in BIM, digital engineering or MMC. Postgraduate qualification in sustainable design, project management or health and safety. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Dec 13, 2025
Full time
Overview John Sisk & Son have an opportunity for Senior Design Manager to join our large residential project in Manchester. The Senior Design Manager is accountable for leading and coordinating the design process on complex projects, ensuring that design solutions are compliant, deliverable and aligned with client, statutory and contractual requirements. The role manages internal and external design resources, providing leadership, guidance and assurance throughout pre-construction and delivery stages. The Senior Design Manager works closely with Principal Design Managers, Technical Advisors, project teams and stakeholders to deliver technically robust and commercially viable design outcomes. This includes ensuring effective integration of health and safety, sustainability and buildability across all design stages. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Design Leadership Lead the design management process on allocated projects from pre construction through delivery. Develop and manage project design programmes, ensuring deliverables are met in line with contract requirements. Manage design risks, identifying issues early and implementing mitigation strategies. Ensure design outputs are fully coordinated, buildable and cost effective. Coordination and Integration Oversee the coordination of consultants, subcontractors and supply chain partners. Ensure integration of health and safety requirements, sustainability targets and technical standards into design solutions. Manage design change control, ensuring impacts on programme, cost and risk are assessed and communicated. Support the implementation of MMC, digital engineering and innovative solutions in line with project strategy. Team Development Support continuous improvement in design management processes and tools. Provide guidance, mentoring and coaching to Design Managers, Assistant Design Managers and Graduate Design Coordinators. Contribute to the development of best practice, lessons learnt and technical knowledge sharing across the business. Quality and Compliance Review design documentation for statutory compliance, technical accuracy and alignment with client specifications. Ensure that residual design risks are identified, recorded and addressed. Lead technical design reviews, value engineering workshops and design team meetings. Support the Principal Design Manager and Technical Advisor in achieving design quality and assurance targets. Stakeholder Engagement Act as a key point of contact for clients, design consultants, statutory authorities and internal teams on design matters. Present design solutions and progress to clients, project teams and senior leadership. Build and maintain strong working relationships with external consultants and the wider supply chain. Experience Extensive experience in design management within construction or a related sector. Proven track record of leading the design process on large scale or complex projects. Strong knowledge of building regulations, statutory requirements and industry standards. Experience in integrating health and safety, sustainability and MMC into design delivery. Excellent communication, negotiation and stakeholder management skills. Strong problem solving, planning and decision making capability. Leadership skills with the ability to develop and mentor junior staff. Residential experience over 20 storeys Concrete frame experience BSA experience of GW2 ideal Strong knowledge of BRs specifically fire and acoustics Dalux experience beneficial Experience of managing a small team (2-3) Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline. Minimum 8-10 years' experience in design management roles within Tier 1 or equivalent projects. In depth knowledge of design processes, compliance requirements and risk management. Desirable Professional membership of RIBA, CIOB, Engineers Ireland or equivalent institution. Training in BIM, digital engineering or MMC. Postgraduate qualification in sustainable design, project management or health and safety. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Overview Our engineering client in London is actively seeking highly driven, aspiring software engineers who take pride in their work to join their expanding Engineering team. Successful candidates will become part of a cross-functional team, collaborating closely with product managers, designers, and other stakeholders to deliver functional code that addresses real-world problems for both internal and external customers. What You'll Do: Design Solutions: Develop optimal technical solutions to business challenges, contributing to an architectural vision aimed at scaling to become the world's leading research platform. Ship Working Code: Primarily utilizing React on the frontend and Kotlin microservices with Postgres on the backend, with some legacy services in Ruby on Rails. Deploy and Iterate: Release updates frequently to customers using CircleCI and Spinnaker for CI/CD, gathering feedback promptly to inform subsequent iterations. Build Competency: Engage in rapid learning by developing market-leading technology alongside experienced colleagues in a high-performance environment. Engineers can leverage the Learning & Development budget to accelerate the development of specific technical skills. Maintenance and Troubleshooting: Monitor services diligently, proactively identifying and resolving errors before they impact users. Qualifications Experience Required Pursuing a degree in Computer Science or a related field.2:1 or above Demonstrated achievements both academically and beyond, distinguishing yourself among peers. Possess practical experience applying technical skills in a professional setting. Exhibit excellent communication skills, fostering effective collaboration with team members. Highly driven and proactive, consistently overcoming obstacles independently to achieve outstanding results. Meticulous in your approach, maintaining high standards and an acute attention to detail. If you are passionate about h code and aspire to work with exceptional colleagues in a high-achievement environment, this role aligns well with your ambitions.
Dec 13, 2025
Full time
Overview Our engineering client in London is actively seeking highly driven, aspiring software engineers who take pride in their work to join their expanding Engineering team. Successful candidates will become part of a cross-functional team, collaborating closely with product managers, designers, and other stakeholders to deliver functional code that addresses real-world problems for both internal and external customers. What You'll Do: Design Solutions: Develop optimal technical solutions to business challenges, contributing to an architectural vision aimed at scaling to become the world's leading research platform. Ship Working Code: Primarily utilizing React on the frontend and Kotlin microservices with Postgres on the backend, with some legacy services in Ruby on Rails. Deploy and Iterate: Release updates frequently to customers using CircleCI and Spinnaker for CI/CD, gathering feedback promptly to inform subsequent iterations. Build Competency: Engage in rapid learning by developing market-leading technology alongside experienced colleagues in a high-performance environment. Engineers can leverage the Learning & Development budget to accelerate the development of specific technical skills. Maintenance and Troubleshooting: Monitor services diligently, proactively identifying and resolving errors before they impact users. Qualifications Experience Required Pursuing a degree in Computer Science or a related field.2:1 or above Demonstrated achievements both academically and beyond, distinguishing yourself among peers. Possess practical experience applying technical skills in a professional setting. Exhibit excellent communication skills, fostering effective collaboration with team members. Highly driven and proactive, consistently overcoming obstacles independently to achieve outstanding results. Meticulous in your approach, maintaining high standards and an acute attention to detail. If you are passionate about h code and aspire to work with exceptional colleagues in a high-achievement environment, this role aligns well with your ambitions.
About the role We're looking for a proactive and commercially minded Business Development Manager to join our team on a fixed-term maternity cover contract. This role is ideal for someone who thrives on building relationships, spotting opportunities, and driving growth in education and training services. Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview, so apply soon to not miss out. Responsibilities Engage with employers to promote LSEC's apprenticeship and workforce development programmes Develop tailored training solutions that meet business needs Support the delivery of commercial targets and strategic growth plans Represent LSEC at industry events and networking opportunities Collaborate with internal teams to ensure seamless service delivery What You'll Bring Experience in business development, sales, or employer engagement Excellent communication and relationship-building skills A target-driven approach with a passion for education and skills Knowledge of apprenticeships or the FE sector (desirable) Ability to hit the ground running and adapt quickly About Us The College London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs. Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives. As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust. This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives. With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation - and really make a difference to people's lives. Benefits Our benefits package includes annual leave of 27 days (excluding bank holidays) plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Dec 13, 2025
Full time
About the role We're looking for a proactive and commercially minded Business Development Manager to join our team on a fixed-term maternity cover contract. This role is ideal for someone who thrives on building relationships, spotting opportunities, and driving growth in education and training services. Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview, so apply soon to not miss out. Responsibilities Engage with employers to promote LSEC's apprenticeship and workforce development programmes Develop tailored training solutions that meet business needs Support the delivery of commercial targets and strategic growth plans Represent LSEC at industry events and networking opportunities Collaborate with internal teams to ensure seamless service delivery What You'll Bring Experience in business development, sales, or employer engagement Excellent communication and relationship-building skills A target-driven approach with a passion for education and skills Knowledge of apprenticeships or the FE sector (desirable) Ability to hit the ground running and adapt quickly About Us The College London South East Colleges (LSEC) is a leading further and higher education provider, with seven campuses across Bexley, Bromley, Greenwich, and Lambeth and c1000 staff. The College delivers a wide range of vocational courses, apprenticeships and degree programmes to over 13,000 students, designed to meet employer and industry needs. Committed to transforming lives through the power of learning, the College plays a vital role in promoting social mobility, creating opportunities for learners of all backgrounds to achieve their potential. With state-of-the-art facilities and strong partnerships with employers and universities, the college equips students with the skills, confidence and opportunities needed for success in their careers and their lives. As part of London & South East Education Group, the College is also the sponsor of London South East Academies Trust. This growing and successful Multi-Academy Trust currently has a network of 13 mainstream, special and alternative provision schools across Bromley, Bexley, Surrey and Lambeth. The Group has also recently launched a charity - the LASER Education Foundation. This organisation supports disadvantaged children and their families across the region, through a wide range of educational programmes and initiatives. With a combined turnover of c£100m, the Group has ambitious growth plans. There has never been a better time to join this exciting organisation - and really make a difference to people's lives. Benefits Our benefits package includes annual leave of 27 days (excluding bank holidays) plus a further three days over the Christmas break. We provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Head of Hive EPR & Digital Applications The closing date is 21 December 2025 Joining the Digital Service places you at the heart of the Trust's digital journey. The Hive Electronic Patient Record (EPR), powered by Epic, launched in September 2022 - the largest UK deployment at the time - marked a major milestone in MFT's vision of becoming a Digital First organisation. Hive has greatly enhanced the Trust's ability to harness data by capturing high-quality, high-volume clinical and non-clinical information across acute services. This enables data-driven insights to accelerate digital transformation and deliver safer, more efficient, and more personalised patient care. We have an ambitious digital strategic roadmap, with Hive as the engine for transformation across MFT. Our aim is to deliver scalable, robust, and reliable digital infrastructure, applications, and services that underpin major programmes and strategic priorities. This includes contributing to national initiatives such as the New Hospitals Programme, supporting North Manchester General Hospital's redevelopment, which is shaping the digital blueprint for future hospitals. We are also evolving our digital governance framework to ensure safe, effective, and innovative use of emerging technologies - including AI, Machine Learning, and Robotic Process Automation - across all areas of our services. Interviews provisionally scheduled for w/c 19th January 2026. Main duties of the job The Digital Team plays a pivotal role in supporting Manchester University NHS Foundation Trust (MFT) to deliver clinically led, operationally driven, and digitally enabled services. Colleagues work across strategy, governance and assurance, portfolio management, information and patient services, as well as teams dedicated to our Hive Electronic Patient Record (EPR), associated applications, wider digital systems, technology architecture, infrastructure, and operational services. We are supported by a diverse and highly skilled Clinical Informatics Team, ensuring all digital solutions are safe, effective, and patient-focused. This team includes consultants from across the organisation, alongside our Digital Nursing, Midwifery, and Allied Health Professional Team, working closely with the Chief Medical Informatics Officers to ensure clinical excellence. The Head of Hive EPR & Digital Applications is a key leadership role within the Digital Services Senior Leadership Team (SLT). The post holder will deputise for the Director of Hive EPR & Digital Applications as required, while driving MFT's digital strategic roadmap and leading a portfolio of critical programmes and initiatives. As part of our Digital Team, you will help enhance clinical quality, patient and staff experience, operational effectiveness, and research excellence. We are proud of the impact our work has on patients and colleagues - and we're excited to offer you the chance to be part of that journey. About us Manchester University NHS Foundation Trust (MFT) is a leading, integrated healthcare provider, the largest of its kind in specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, serving over 1 million people per year through our 10 hospitals and extensive community services. With a workforce of 30,000 plus, we are at the forefront of system leadership, innovation, and transformation across Greater Manchester. As a senior manager, you will play a critical role in shaping and delivering our strategic objectives. You will lead complex programmes, drive operational excellence, and influence Trust-wide transformation, working collaboratively with or through Executive and Clinical Leaders to deliver sustainable improvements for our patients, staff, and communities. MFT offers a dynamic, inclusive environment where your leadership, vision, and expertise are valued. You will have the opportunity to lead high-impact projects, develop future talent, and contribute to a culture of continuous improvement, supported by advanced digital infrastructure and a commitment to professional development. Join us to make a lasting impact - help shape the future of our Trust, drive innovation, and deliver outstanding care for the people of Manchester, Trafford and beyond. Job responsibilities To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. The Candidate Essentials Guide provides details about the Trust, our benefits and outlines how we care for you as you care for others. It also contains critical information you'll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we are proud to be ALL HERE FOR YOU for our patients, our communities, and each other. We ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application - especially personal statements and responses to role specific questions - is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. If you have any special requirements to help you with your application, please contact the manager named below. Person Specification Qualifications Education to a minimum of master's degree level or equivalent post graduate qualification or equivalent level of experience within Digital Degree level or equivalent qualification specifically in IT / Digital Postgraduate or equivalent diploma Commercial and/or Financial Management Management of Risk (MoR) Management of Value (MoV) Training Evidence of Continued Professional Development, including specialist training in areas such as Business Case development and appraisal, Risk Management, Programme and Project Delivery methodologies (including MSP and Prince), MS Project Planning, Change Management and Controls Commercial and/or Financial Management Experience Significant large-scale and complex implementation experience of programme and project management methodologies that support significant organisational change Significant experience of operating in a matrix management structure or working in a consultancy-like arrangement. Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations. Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Significant experience in the development of large and complex business cases Experience in leading large-scale and complex change projects and programmes in health and/or social care environments Significant experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations and health economies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Manchester University NHS Foundation Trust £76,965 to £88,682 a year pro rata
Dec 13, 2025
Full time
Head of Hive EPR & Digital Applications The closing date is 21 December 2025 Joining the Digital Service places you at the heart of the Trust's digital journey. The Hive Electronic Patient Record (EPR), powered by Epic, launched in September 2022 - the largest UK deployment at the time - marked a major milestone in MFT's vision of becoming a Digital First organisation. Hive has greatly enhanced the Trust's ability to harness data by capturing high-quality, high-volume clinical and non-clinical information across acute services. This enables data-driven insights to accelerate digital transformation and deliver safer, more efficient, and more personalised patient care. We have an ambitious digital strategic roadmap, with Hive as the engine for transformation across MFT. Our aim is to deliver scalable, robust, and reliable digital infrastructure, applications, and services that underpin major programmes and strategic priorities. This includes contributing to national initiatives such as the New Hospitals Programme, supporting North Manchester General Hospital's redevelopment, which is shaping the digital blueprint for future hospitals. We are also evolving our digital governance framework to ensure safe, effective, and innovative use of emerging technologies - including AI, Machine Learning, and Robotic Process Automation - across all areas of our services. Interviews provisionally scheduled for w/c 19th January 2026. Main duties of the job The Digital Team plays a pivotal role in supporting Manchester University NHS Foundation Trust (MFT) to deliver clinically led, operationally driven, and digitally enabled services. Colleagues work across strategy, governance and assurance, portfolio management, information and patient services, as well as teams dedicated to our Hive Electronic Patient Record (EPR), associated applications, wider digital systems, technology architecture, infrastructure, and operational services. We are supported by a diverse and highly skilled Clinical Informatics Team, ensuring all digital solutions are safe, effective, and patient-focused. This team includes consultants from across the organisation, alongside our Digital Nursing, Midwifery, and Allied Health Professional Team, working closely with the Chief Medical Informatics Officers to ensure clinical excellence. The Head of Hive EPR & Digital Applications is a key leadership role within the Digital Services Senior Leadership Team (SLT). The post holder will deputise for the Director of Hive EPR & Digital Applications as required, while driving MFT's digital strategic roadmap and leading a portfolio of critical programmes and initiatives. As part of our Digital Team, you will help enhance clinical quality, patient and staff experience, operational effectiveness, and research excellence. We are proud of the impact our work has on patients and colleagues - and we're excited to offer you the chance to be part of that journey. About us Manchester University NHS Foundation Trust (MFT) is a leading, integrated healthcare provider, the largest of its kind in specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe, serving over 1 million people per year through our 10 hospitals and extensive community services. With a workforce of 30,000 plus, we are at the forefront of system leadership, innovation, and transformation across Greater Manchester. As a senior manager, you will play a critical role in shaping and delivering our strategic objectives. You will lead complex programmes, drive operational excellence, and influence Trust-wide transformation, working collaboratively with or through Executive and Clinical Leaders to deliver sustainable improvements for our patients, staff, and communities. MFT offers a dynamic, inclusive environment where your leadership, vision, and expertise are valued. You will have the opportunity to lead high-impact projects, develop future talent, and contribute to a culture of continuous improvement, supported by advanced digital infrastructure and a commitment to professional development. Join us to make a lasting impact - help shape the future of our Trust, drive innovation, and deliver outstanding care for the people of Manchester, Trafford and beyond. Job responsibilities To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. The Candidate Essentials Guide provides details about the Trust, our benefits and outlines how we care for you as you care for others. It also contains critical information you'll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we are proud to be ALL HERE FOR YOU for our patients, our communities, and each other. We ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application - especially personal statements and responses to role specific questions - is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. If you have any special requirements to help you with your application, please contact the manager named below. Person Specification Qualifications Education to a minimum of master's degree level or equivalent post graduate qualification or equivalent level of experience within Digital Degree level or equivalent qualification specifically in IT / Digital Postgraduate or equivalent diploma Commercial and/or Financial Management Management of Risk (MoR) Management of Value (MoV) Training Evidence of Continued Professional Development, including specialist training in areas such as Business Case development and appraisal, Risk Management, Programme and Project Delivery methodologies (including MSP and Prince), MS Project Planning, Change Management and Controls Commercial and/or Financial Management Experience Significant large-scale and complex implementation experience of programme and project management methodologies that support significant organisational change Significant experience of operating in a matrix management structure or working in a consultancy-like arrangement. Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations. Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations Significant experience in the development of large and complex business cases Experience in leading large-scale and complex change projects and programmes in health and/or social care environments Significant experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple organisations and health economies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Manchester University NHS Foundation Trust £76,965 to £88,682 a year pro rata
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
Dec 13, 2025
Full time
Job Title: Site Manager Contract Type: Permanent Salary: £56,091.79 plus £4500 car allowance pa and Bonus Working Hours: 39 hours per week Working Pattern: Monday to Friday Location: Prospect, Lancashire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Site Manager You will manage the construction process ensuring efficient and effective delivery to programme, budget, and in line with health, safety and environmental requirements and quality standards. Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. About you We are looking for someone with Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension. 28 days holidays plus bank holidays. Flexible working options available. Investment in your learning, personal development and technology. A wide range of benefits. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Ensure construction works are carried out and monitored in accordance with current health, safety and environmental legislation (HSE) and in line with company policies. Be the health, safety and environmental lead for the development championing a proactive and positive culture. Undertake HSE inspections as required legally and by company policy. Ensure any HSE inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the appointed health and safety advisor and Riverside group health and safety team where applicable. Where improvement actions are required ensure these are actioned quickly. Supervise and manage all contractors and labour force on site to consistently deliver to the highest standard of workmanship. Ensuring construction works are delivered in line with construction programme and agreed customer completion dates. Manage material and subcontractor call offs to ensure site operations are efficient and delays avoided. Ensure all reporting is accurate with any risks identified and mitigated accordingly. Ensure accurate progress reports are submitted weekly in a timely manner to the Head of Construction. Report any issues relevant to delays on plot completions and CMLs with mitigation plans proposed. Ensure construction works are delivered in line with site start budget including prelim allowances. Minimise day works and variations proactively ensuring company process is followed. Liaise with the commercial department accordingly. Ensure construction works are delivered in accordance with planning authority, highway authority and environment agency approvals. Liaise with the Contracts Manager and Technical department on Construction Environmental Management Plan (CEMP) requirements including site setup and welfare provision. Deliver a 5-star product, ensuring high levels of customer satisfaction and minimal snags at handover stage, promoting a 'Getting it Right First Time' approach in everything you do. Aim to reduce RIs and BRIs as part of an ongoing continual quality improvement process. Ensure any QA inspections are undertaken using the company's electronic compliance system (Zutec). Liaise with the customer care department accordingly. Undertake 10-day customer visits post completion to identify defects ensuring these are rectified promptly prior to handover to customer care. Ensure customers are spoken to regularly post completion to ensure a positive HBF CCS survey response is received. Ensure your development has a minimum 60% survey response rate and achieves a 5-star HBF CSS rating. Liaise with the sales department and customer care department where required. Undertake customer demonstrations in conjunction with the Sales Executive. For Housing Association plots undertake handover procedures in conjunction with the Land department. Liaise with the technical department proactively on design queries. Aim to address matters in advance prior to works commencing to avoid reworking and variations. Provide feedback on buildability in house type designs. Chair weekly subcontractor coordination meetings ensuring matters of programme, quality, HSE, and cost are discussed with actions agreed. Liaise with the commercial department and technical department where required. Chair weekly sales build meetings with the sales executive. Ensure communication relating to customer matters is effective and actions affecting completion dates and customer satisfaction are addressed urgently. Attend development team meetings and contribute proactively to discussions on development performance. Ensure construction matters are discussed with cost and programme delivery being key considerations. Contribute to the collation of handover pack information where required. Ensure sites are properly secured with clear segregation between work areas and the public realm. Ensure sites are clean and tidy and well presented at all times. Assisting Marketing with preparation for on-site filming. Ensure the company's procedures are followed at all times by yourself and others on site. Provide ad hoc cover on other sites as and when required. Develop and maintain good working relationships with subcontractors, material supply chains, NHBC inspectors, and consultants. Ensure communication is effective and prompt where needed. Ensure accurate records are maintained and available to the Head of Commercial in the event of legal action being taken. Other Duties Undertake any other duties deemed required by the Managing Director or Head of Construction to ensure the effective operation of the business. Additional Information The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times. In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. It is a requirement that the role holder holds a current, valid UK driving licence. The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential Experience in a house building site management position within an established house building organisation for a minimum period of three years. Experience of managing quality and health and safety to high standards. Experience of dealing with customers and delivering open market sale developments. Proven ability to provide inspirational leadership. Knowledge of relevant legislation and government regulations. Degree level or equivalent in a construction discipline. High construction acumen with the ability to work at pace. Excellent communication and influencing skills with a strong customer focus. Results driven with the ability to manage conflicting stakeholder priorities. Evidence of continued professional development.
ABOUT THE ROLE Reporting to the Commercial Director, the Head of Wholesale is responsible for scaling Finisterre's global wholesale channel, driving profitable growth while protecting and enhancing brand equity. Working closely with the Commercial Director and regional leadership, the role will contribute to shaping wholesale strategy and translate it into a scalable global operating model. The Head of Wholesale will lead a central "centre of excellence" that empowers regional sales teams and ensures wholesale operates as a profitable, brand-aligned channel integrated with Finisterre's omni-channel approach. ABOUT FINISTERRE Born from our love of the sea, Finisterre is a pioneering B Corp-certified outdoor lifestyle and surf brand with a proud Cornish heritage and a mission to inspire a connection with the sea. We design and manufacture sustainable, premium products for those who share our passion for the outdoors, adventure, and protecting the planet. With 14 thriving UK retail stores and ambitious plans to double our footprint to 30 locations over the next five years, we're at an exciting stage of growth. As part of this journey, we're looking for an inspirational Head of Retail to lead our retail strategy, elevate our in-store experience, and drive the next phase of our expansion. KEY RESPONSIBILITIES Support the development and lead the execution of the global wholesale strategy across North America, the UK, and Europe, working collaboratively with the senior leadership team and the GM for North America Define the channel architecture (independent specialty, major multi-brand/department stores, online wholesale/marketplace, distributor) and establish frameworks for account tiering, partner selection, and market entry Lead global wholesale budgets, forecasts, and performance management; monitor under/over-performance and take corrective action Establish and oversee commercial guardrails: pricing architecture, margin targets, trading terms, and discounting policies Establish the global wholesale operating model, including sell-in calendar, forecasting standards, order management, and reporting cadence Sponsor the implementation of a digital B2B platform and seasonal sell-in tools, enabling efficiency and scalability across all markets Build and lead a central Wholesale Centre of Excellence that sets frameworks, tools, and processes for global consistency Work with regional GMs to provide dotted-line leadership to in-market wholesale managers and agents, ensuring global frameworks and standards are consistently applied while respecting regional P&L accountability and empowering local teams to deliver Foster a collaborative, cross-functional culture that recognises wholesale's role within Finisterre's broader omni-channel model Ensure wholesale partners align with Finisterre's brand values and sustainability standards People Management Coach the team in behaviours which align with the company vision, strategy, and values Develop strong relationships with all departments and be a role model for excellent communication skills Monitor and drive diversity and inclusion targets and training throughout the team. Monitor and drive social and environmental impact targets and training throughout the team Ensure all team members have structured performance reviews and development plans with clear objectives aligned with the department's strategy Build the department's succession plan, facilitate team members in owning their career progression and personal development potential within the department, across the business and externally WHAT YOU'LL BRING TO FINISTERRE A senior wholesale leader with 7+ years in premium apparel, lifestyle, or outdoor sectors. Proven track record in building and scaling international wholesale channels. Operationally strong, with expertise in critical path management, wholesale systems, and building scalable, process-driven ways of working. Commercially astute with P&L ownership experience, strong analytical capabilities, and a data-driven mindset. Experienced in leading across international markets and with a deep understanding of regional nuances. A strong relationship-builder who inspires both internal teams and external partners. Passionate about sustainability, responsible business, and shaping wholesale as a channel for long-term brand growth. Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. We are offering a full-time contract, ideally based at our Headquarters at Wheal Kitty, St Agnes, Cornwall but Hybrid working is possible for the right candidate. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year,plus up to8 UK bank holidays(pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering- we will support you in giving back to communities and causes A discretionary bonus scheme,based on companyperformance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an onlinewellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular companyand team social events Various discounts from our B Corp community Access our online Learning Library and company-wide training sessionsdelivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed bySea Tuesday companywide meeting And so much more! Closing date: 24 October 2025. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Dec 13, 2025
Full time
ABOUT THE ROLE Reporting to the Commercial Director, the Head of Wholesale is responsible for scaling Finisterre's global wholesale channel, driving profitable growth while protecting and enhancing brand equity. Working closely with the Commercial Director and regional leadership, the role will contribute to shaping wholesale strategy and translate it into a scalable global operating model. The Head of Wholesale will lead a central "centre of excellence" that empowers regional sales teams and ensures wholesale operates as a profitable, brand-aligned channel integrated with Finisterre's omni-channel approach. ABOUT FINISTERRE Born from our love of the sea, Finisterre is a pioneering B Corp-certified outdoor lifestyle and surf brand with a proud Cornish heritage and a mission to inspire a connection with the sea. We design and manufacture sustainable, premium products for those who share our passion for the outdoors, adventure, and protecting the planet. With 14 thriving UK retail stores and ambitious plans to double our footprint to 30 locations over the next five years, we're at an exciting stage of growth. As part of this journey, we're looking for an inspirational Head of Retail to lead our retail strategy, elevate our in-store experience, and drive the next phase of our expansion. KEY RESPONSIBILITIES Support the development and lead the execution of the global wholesale strategy across North America, the UK, and Europe, working collaboratively with the senior leadership team and the GM for North America Define the channel architecture (independent specialty, major multi-brand/department stores, online wholesale/marketplace, distributor) and establish frameworks for account tiering, partner selection, and market entry Lead global wholesale budgets, forecasts, and performance management; monitor under/over-performance and take corrective action Establish and oversee commercial guardrails: pricing architecture, margin targets, trading terms, and discounting policies Establish the global wholesale operating model, including sell-in calendar, forecasting standards, order management, and reporting cadence Sponsor the implementation of a digital B2B platform and seasonal sell-in tools, enabling efficiency and scalability across all markets Build and lead a central Wholesale Centre of Excellence that sets frameworks, tools, and processes for global consistency Work with regional GMs to provide dotted-line leadership to in-market wholesale managers and agents, ensuring global frameworks and standards are consistently applied while respecting regional P&L accountability and empowering local teams to deliver Foster a collaborative, cross-functional culture that recognises wholesale's role within Finisterre's broader omni-channel model Ensure wholesale partners align with Finisterre's brand values and sustainability standards People Management Coach the team in behaviours which align with the company vision, strategy, and values Develop strong relationships with all departments and be a role model for excellent communication skills Monitor and drive diversity and inclusion targets and training throughout the team. Monitor and drive social and environmental impact targets and training throughout the team Ensure all team members have structured performance reviews and development plans with clear objectives aligned with the department's strategy Build the department's succession plan, facilitate team members in owning their career progression and personal development potential within the department, across the business and externally WHAT YOU'LL BRING TO FINISTERRE A senior wholesale leader with 7+ years in premium apparel, lifestyle, or outdoor sectors. Proven track record in building and scaling international wholesale channels. Operationally strong, with expertise in critical path management, wholesale systems, and building scalable, process-driven ways of working. Commercially astute with P&L ownership experience, strong analytical capabilities, and a data-driven mindset. Experienced in leading across international markets and with a deep understanding of regional nuances. A strong relationship-builder who inspires both internal teams and external partners. Passionate about sustainability, responsible business, and shaping wholesale as a channel for long-term brand growth. Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. We are offering a full-time contract, ideally based at our Headquarters at Wheal Kitty, St Agnes, Cornwall but Hybrid working is possible for the right candidate. We'll invest in you with a competitive salary, depending on your skills and experience. But it's not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You'll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including: 25 days holiday per year,plus up to8 UK bank holidays(pro rata for part time employees) Additional holidays for length of service Your birthday day off Up to 3 days of paid volunteering- we will support you in giving back to communities and causes A discretionary bonus scheme,based on companyperformance A pension scheme with Nest 60% product discount for personal and gift use 30% Friends and Family product discount Enhanced Family Leave policies to support you in growing your family Life assurance with access to an onlinewellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities Regular companyand team social events Various discounts from our B Corp community Access our online Learning Library and company-wide training sessionsdelivered by both internal and external trainers to support you in your ongoing development. An hour to spend in or by the sea every Tuesday followed bySea Tuesday companywide meeting And so much more! Closing date: 24 October 2025. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Project Manager you will be accountable for leading the delivery of technical IT initiatives that support the organisation's strategic objectives. The Project Manager will manage cross-functional teams and suppliers to deliver on time, within scope and budget, while maintaining high standards of governance and stakeholder engagement. Main Responsibilities Work with the procurement team to agree contracts / Statements of Work for the provision of goods and services Engage with the Project Management Community of Practice to drive continuous improvement to process and practice Key Accountabilities Project Delivery - Accountable for the successful delivery of change projects to agreed time, cost and quality. Team Leadership - Lead cross functional resources and partners, driving collaboration and accountability. Stakeholder Management - Build and maintain strong relationship with key stakeholders, managing expectations and ensuring effective communication of progress and issue resolution. Governance - Accountable for operating within the WHSmith ways of working and governance framework to maintain compliance to standards Change Management - Accountable for ensuring the change delivered if adopted into the organisation and creates minimal disruption to WHSmith. Risks and Issues Management - Proactively drive the team to identify and manage risks, dependencies and issues Quality Outcomes - Accountable for ensuring that deliverables meet the requirements an standards through effective testing and acceptance criteria. Service Management - Drives the transition of the project outcomes into Business as Usual, often across multiple functions to ensure business and service acceptance Budget and Financial Management- Accountable for the development project budgets and tracking / reforecasting through the life of the project. Always ensuring financial transparency. Technical Oversight - Accountable for ensuring that all solutions comply with the WHSmith architectural and security policies and standards Release Coordination - Own and develop robust rollback and recovery plans for all phases of the implementation What we are looking for: Experience and knowledge Excellent organisation skills, often juggling multiple priorities, and the ability to command respect from the existing team is imperative Analytical skills to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements Facilitation to lead requirements gathering workshops Skills to work with the vast array of stakeholders and to manage/set expectations Domain knowledge; to have instant credibility with business unit colleagues and work effectively with them Skills/capabilities Minimum 3-5 years of proven experience managing complex IT projects (infrastructure refresh, data or cloud implementations) Experience of managing projects through the entire lifecycle Familiar with ITIL / Service Management processes and frameworks Strong understanding of IT infrastructure components (storage devices, virtualisation, cloud, network and end point management). Professional Project Management certification (e.g. PMP, Prince2, AgilePM) is desirable Strong understanding of project management methodologies (e.g. PRINCE2, Agile, Waterfall or Hybrid approaches) Excellent stakeholder management and communication skills Experience of working in matrix and multi-vendor environments Behaviours Establishes and maintains constructive and collaborative relationships with all business areas Proactive in planning to achieve targets and objectives Continuously and proactively improves the quality of service delivered to all customers (external & internal) and business partners Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result How we reward our teams: Hybrid Working Model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us: WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Dec 13, 2025
Full time
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That's why our IT team works closely with stakeholders to develop and implement technology solutions. As a Project Manager you will be accountable for leading the delivery of technical IT initiatives that support the organisation's strategic objectives. The Project Manager will manage cross-functional teams and suppliers to deliver on time, within scope and budget, while maintaining high standards of governance and stakeholder engagement. Main Responsibilities Work with the procurement team to agree contracts / Statements of Work for the provision of goods and services Engage with the Project Management Community of Practice to drive continuous improvement to process and practice Key Accountabilities Project Delivery - Accountable for the successful delivery of change projects to agreed time, cost and quality. Team Leadership - Lead cross functional resources and partners, driving collaboration and accountability. Stakeholder Management - Build and maintain strong relationship with key stakeholders, managing expectations and ensuring effective communication of progress and issue resolution. Governance - Accountable for operating within the WHSmith ways of working and governance framework to maintain compliance to standards Change Management - Accountable for ensuring the change delivered if adopted into the organisation and creates minimal disruption to WHSmith. Risks and Issues Management - Proactively drive the team to identify and manage risks, dependencies and issues Quality Outcomes - Accountable for ensuring that deliverables meet the requirements an standards through effective testing and acceptance criteria. Service Management - Drives the transition of the project outcomes into Business as Usual, often across multiple functions to ensure business and service acceptance Budget and Financial Management- Accountable for the development project budgets and tracking / reforecasting through the life of the project. Always ensuring financial transparency. Technical Oversight - Accountable for ensuring that all solutions comply with the WHSmith architectural and security policies and standards Release Coordination - Own and develop robust rollback and recovery plans for all phases of the implementation What we are looking for: Experience and knowledge Excellent organisation skills, often juggling multiple priorities, and the ability to command respect from the existing team is imperative Analytical skills to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements Facilitation to lead requirements gathering workshops Skills to work with the vast array of stakeholders and to manage/set expectations Domain knowledge; to have instant credibility with business unit colleagues and work effectively with them Skills/capabilities Minimum 3-5 years of proven experience managing complex IT projects (infrastructure refresh, data or cloud implementations) Experience of managing projects through the entire lifecycle Familiar with ITIL / Service Management processes and frameworks Strong understanding of IT infrastructure components (storage devices, virtualisation, cloud, network and end point management). Professional Project Management certification (e.g. PMP, Prince2, AgilePM) is desirable Strong understanding of project management methodologies (e.g. PRINCE2, Agile, Waterfall or Hybrid approaches) Excellent stakeholder management and communication skills Experience of working in matrix and multi-vendor environments Behaviours Establishes and maintains constructive and collaborative relationships with all business areas Proactive in planning to achieve targets and objectives Continuously and proactively improves the quality of service delivered to all customers (external & internal) and business partners Respects individual's views and positively contributes to a learning environment in which individuals are supported and encouraged to excel Behaves consistently and with integrity at all times, realising everyone's potential to get the best possible result How we reward our teams: Hybrid Working Model from home and in the office 4pm Friday Finish Flexible Working 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Competitive Pension Contribution Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary and Car Allowance Private Medical Insurance Staff Discount Card for stores and online About us: WHSmith have occupied our place in our customers' hearts for over two decades. You'll find our stores and our family of brands in airports, hospitals, railway stations, on high streets and in shopping centres - as well as right across the world! We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. Celebrating 230 years, we're proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we're proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. We're seeking a Senior Product Manager with travel API experience including shop & book to enhance our content offering for our corporate customers. The ideal candidate has 5 years shop & book API experience in the travel industry and is dedicated to building and maintaining a world class slate of travel content. You will partner with both direct suppliers and content aggregators to bring the best content for K4B customers. This role will be required to work from our Massachusetts office at least 3 days per week. In this role, you will: Own our content strategy and communicate with collaborators, both internal and external. Oversee the scoping, implementation, maintenance and upgrades of content integrations across all verticals - flight, hotel, rental car, rail and ground transfer - in support of our content strategy. Maintain the roadmap of content integrations and upgrades. Represent KAYAK to content partners and industry organizations - selling our strategy and working closely to bring integrations to life; advocate for supplier enhancements that support our strategy. Stay informed on the competitive landscape and the latest capabilities across both potential and current suppliers and aggregators. Work closely with our supplier relations team to evaluate and engage potential suppliers. Ensure compliance with local regulations for display, processing and invoicing of bookings. Coordinate the roll-out of new product features across all existing suppliers. Define and prioritize user problems and needs - ensuring excellent content coverage and a high capacity for online booking and servicing across suppliers. Ensure high booking and servicing success rates across all suppliers. Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal. Work with customer support to collect feedback from and respond to users. Please apply if you have: Specific experience in working with travel-related APIs and booking flows, including GDS and NDC APIs and TMC workflows. Collaboration with team members from all levels of the business, across time zones. Specific experience working with commercial and engineering teams to build solutions that meet user needs. Experience as a Product Owner in Agile Teams is a plus. Collaboration with third parties to bring a technical solution to market. Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication. Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment. Personal experience as a traveler, offering firsthand insight into user challenges during trip planning and online booking. BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous. Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Flexible hours and ability to work from home 1 or 2 days per week Generous retirement plans Awesome health, dental and vision insurance plans with flexible spending accounts Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Universal paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more Compensation There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $140,000 - 160,000.00. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.
Dec 13, 2025
Full time
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. We're seeking a Senior Product Manager with travel API experience including shop & book to enhance our content offering for our corporate customers. The ideal candidate has 5 years shop & book API experience in the travel industry and is dedicated to building and maintaining a world class slate of travel content. You will partner with both direct suppliers and content aggregators to bring the best content for K4B customers. This role will be required to work from our Massachusetts office at least 3 days per week. In this role, you will: Own our content strategy and communicate with collaborators, both internal and external. Oversee the scoping, implementation, maintenance and upgrades of content integrations across all verticals - flight, hotel, rental car, rail and ground transfer - in support of our content strategy. Maintain the roadmap of content integrations and upgrades. Represent KAYAK to content partners and industry organizations - selling our strategy and working closely to bring integrations to life; advocate for supplier enhancements that support our strategy. Stay informed on the competitive landscape and the latest capabilities across both potential and current suppliers and aggregators. Work closely with our supplier relations team to evaluate and engage potential suppliers. Ensure compliance with local regulations for display, processing and invoicing of bookings. Coordinate the roll-out of new product features across all existing suppliers. Define and prioritize user problems and needs - ensuring excellent content coverage and a high capacity for online booking and servicing across suppliers. Ensure high booking and servicing success rates across all suppliers. Measure and analyze insights from product changes, chasing agreed upon metrics and the opportunities our data, user research and A/B experiment results might reveal. Work with customer support to collect feedback from and respond to users. Please apply if you have: Specific experience in working with travel-related APIs and booking flows, including GDS and NDC APIs and TMC workflows. Collaboration with team members from all levels of the business, across time zones. Specific experience working with commercial and engineering teams to build solutions that meet user needs. Experience as a Product Owner in Agile Teams is a plus. Collaboration with third parties to bring a technical solution to market. Ability to align product opportunities with business goals and support that with thoughtful decisions and clear communication. Proficiency in data analysis, including running SQL queries and using data to drive focus and team alignment. Personal experience as a traveler, offering firsthand insight into user challenges during trip planning and online booking. BS degree or equivalent experience required, technical background strongly preferred, MBA or similar experience advantageous. Benefits and Perks: Work from (almost) anywhere for up to 20 days per year Flexible hours and ability to work from home 1 or 2 days per week Generous retirement plans Awesome health, dental and vision insurance plans with flexible spending accounts Focus on mental health and well being: Company paid therapy sessions through SpringHealth Company paid subscription to HeadSpace Company wide week off a year - the whole team fully recharges (and returns without a pile up of work!) No meeting Fridays Universal paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e learnings Travel Discounts Employee Resource Groups Competitive retirement and health plans Free lunch 2 days per week Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more Compensation There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $140,000 - 160,000.00. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Inclusion At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mold to belong here. If you need accommodations during the application or interview process, or on the job, we're here to support you. Please reach out to your recruiter to request any accommodations.
Overview Full job description Discover. A brighter future. Come build your future, while being the reason millions of people find a brighter financial future with MFG Technology. Job Description: Be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both.Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. Senior Associate Infrastructure Engineers at MFG are focused on delivering a variety of user stories, recognizing technology patterns and collaborating on potential approaches. The Senior Associate role accelerates technical knowledge by working with and learning from engineering teammates. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. On an Agile infrastructure team, you are responsible for all aspects of the software development lifecycle for end user client devices (PC, Mac, Virtual Machines, Mobile). Core competencies include but are not limited to: Windows Build/Image Management, Apple Mac Build/Image Management, Virtual Desktop Infrastructure, Software Deployment, PowerShell scripting/automation. Works independently as well as part of a tight-knit team, provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architects and other corresponding teams (network, security, app/dev, hardware) on feature enrichment or problem solving of issues relating to the full system architecture stack. Responsibilities Executes increasing variety of user stories with different contexts across the different stages of the product lifecycle Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms Comfortably implements solutions using automation, observability and security principles Engages in adoption of new technology Continues professional education; learns key product capabilities and has desire to learn higher levels of craftsmanship in day-to-day engineering tasks Will be part of a 24x7 on call rotation Minimum Qualifications At a minimum,here'swhat we need from you: Bachelors - Computer Science or related 1+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: 4+ Years Experience working/supporting a MS Windows environment (Client, Server, or both) using innovative and automated solutions. Knowledge of related infrastructure technologies and landscape (hardware, software, network, security, etc.) Working knowledge of Microsoft Intune/Endpoint Manager with experience managing it in a large enterprise. Demonstrated incident, problem and escalation management for own area of responsibility with a strong customer focus. Familiarity with compliance standards such as PCI-DSS is preferred Presentation and communication skills and the capability to address and interact with individuals or groups at varying levels of the organization. Familiar with Agile methodologies a plus Must be well organized, self-motivated, and able to prioritize and multi-task in high-pressure situations Able to work independently with strong interest on current planning techniques and technologies Able to communicate effectively at all levels Create and Maintain Documentation both internally and customer facing Exceptional at troubleshooting, thinking out of the box Operating Systems: Microsoft Windows (Windows 11/10) Apple Mac a plus Virtualization Technologies: VMware, Citrix or equivalent Thin Client Management a plus PowerShell Scripting SCCM or equivalent experience with configuration management solutions Microsoft Intune/Endpoint Manager Group Policy Management Vulnerability Management Audit/Compliance External applicants will be required to perform a technical interview.
Dec 13, 2025
Full time
Overview Full job description Discover. A brighter future. Come build your future, while being the reason millions of people find a brighter financial future with MFG Technology. Job Description: Be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both.Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. Senior Associate Infrastructure Engineers at MFG are focused on delivering a variety of user stories, recognizing technology patterns and collaborating on potential approaches. The Senior Associate role accelerates technical knowledge by working with and learning from engineering teammates. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. On an Agile infrastructure team, you are responsible for all aspects of the software development lifecycle for end user client devices (PC, Mac, Virtual Machines, Mobile). Core competencies include but are not limited to: Windows Build/Image Management, Apple Mac Build/Image Management, Virtual Desktop Infrastructure, Software Deployment, PowerShell scripting/automation. Works independently as well as part of a tight-knit team, provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architects and other corresponding teams (network, security, app/dev, hardware) on feature enrichment or problem solving of issues relating to the full system architecture stack. Responsibilities Executes increasing variety of user stories with different contexts across the different stages of the product lifecycle Uses automation, system tools, open-source solutions, observability and 'security first' principles in daily work Contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established norms Comfortably implements solutions using automation, observability and security principles Engages in adoption of new technology Continues professional education; learns key product capabilities and has desire to learn higher levels of craftsmanship in day-to-day engineering tasks Will be part of a 24x7 on call rotation Minimum Qualifications At a minimum,here'swhat we need from you: Bachelors - Computer Science or related 1+ Years - (Software) Engineering, DevOps or related Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus engineering scale Preferred Qualifications Bonus Points If You Have: 4+ Years Experience working/supporting a MS Windows environment (Client, Server, or both) using innovative and automated solutions. Knowledge of related infrastructure technologies and landscape (hardware, software, network, security, etc.) Working knowledge of Microsoft Intune/Endpoint Manager with experience managing it in a large enterprise. Demonstrated incident, problem and escalation management for own area of responsibility with a strong customer focus. Familiarity with compliance standards such as PCI-DSS is preferred Presentation and communication skills and the capability to address and interact with individuals or groups at varying levels of the organization. Familiar with Agile methodologies a plus Must be well organized, self-motivated, and able to prioritize and multi-task in high-pressure situations Able to work independently with strong interest on current planning techniques and technologies Able to communicate effectively at all levels Create and Maintain Documentation both internally and customer facing Exceptional at troubleshooting, thinking out of the box Operating Systems: Microsoft Windows (Windows 11/10) Apple Mac a plus Virtualization Technologies: VMware, Citrix or equivalent Thin Client Management a plus PowerShell Scripting SCCM or equivalent experience with configuration management solutions Microsoft Intune/Endpoint Manager Group Policy Management Vulnerability Management Audit/Compliance External applicants will be required to perform a technical interview.
Job Description We're looking for a Retail Media expert! A hard-working, ambitious, dynamic Sales Manager to join our London team. How you'll make an impact Your mission will be to build mutually beneficial results by managing a key book of business spanning agencies and brands for our Retail Media clients. You will navigate the retail media digital landscape with highly differentiated products & solutions to take to brand and agency clients. This is a target-carrying role where your success will be based on growing your client revenue. You'll report to the Head of Demand for Epsilon Retail Media (ERM). You will work closely with the Sales, Customer Success, and Marketing teams. You will also collaborate with key internal partners and external customers. This is a hybrid role based in London, 3 days per week in the office. In a nutshell Drive revenue from agencies and brands for Epsilon's retail media partners Hit/exceed your revenue targets Work with the wider demand team to ensure Epsilon Retail Media contributes to the company's overall growth, and that ERM performs in-line with both revenue and broader business expectations Become an internal and external expert in Epsilon's retail media advertising offerings: Offsite - Display, CTV, Video, Audio; Onsite display; Onsite sponsored products. Plus more as they are developed and launched (e.g. Social, in-store, loyalty) Tell compelling stories with data. Ability to use data to inform strategy and drive revenue What You'll Achieve We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon's unique offering will help our clients achieve their business goals. Drive revenue for Epsilon by navigating the internal client organization. Outreach to brands and agencies to source business opportunities, across cold, warm and hot leads Build great relationships with key partners across Agency Holding Companies, including Publicis, indie agencies, tier 1 brands, longtail brands and additional partners as needed, establishing yourself as the key POC for your clients Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help both win new and retain existing business Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is bold, differentiated, and significant Forecast pipeline accurately across multiple product & brand/agency relationships, both for internal & external purposes. Prospect for, negotiate and close business from agencies, brands, and longtail where applicable, leading discovery sessions and competently pitching our GTM offering Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks Forecast for your Book of Business, providing clear revenue projections back to the business. Work with your Account Manager to ensure full campaign success from launch to completion, provide required post campaign information to client including QBR's, PCAs, additional data pulls in line with SLAs Support on events, conferences, agency roadshows, including outreach and content building Who You Are What you'll bring with you 2-4+ years of professional agency sales, marketing and client management experience High self-motivation - able to find opportunities, new business, and market gaps Experience across key marketing components including strategy, analytics, media performance, forecasting Competent with Salesforce Comfortable with consultative sales and solution selling Strong business and long-term planning skills Solid quantitative background with an understanding of analytic tools and techniques Strong negotiation and relationship building skills Effective communication across multiple levels of an organization Works well in a team/highly collaborative environment Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software Why you might stand out from other talent Highly driven, motivated and high-reaching self starter Great teammate mentality, collaborative over competitive Proactive, not reactive Consistent track record launching media solutions Entrepreneurial commercial approach Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through pioneering solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to bring value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most versatile employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Dec 13, 2025
Full time
Job Description We're looking for a Retail Media expert! A hard-working, ambitious, dynamic Sales Manager to join our London team. How you'll make an impact Your mission will be to build mutually beneficial results by managing a key book of business spanning agencies and brands for our Retail Media clients. You will navigate the retail media digital landscape with highly differentiated products & solutions to take to brand and agency clients. This is a target-carrying role where your success will be based on growing your client revenue. You'll report to the Head of Demand for Epsilon Retail Media (ERM). You will work closely with the Sales, Customer Success, and Marketing teams. You will also collaborate with key internal partners and external customers. This is a hybrid role based in London, 3 days per week in the office. In a nutshell Drive revenue from agencies and brands for Epsilon's retail media partners Hit/exceed your revenue targets Work with the wider demand team to ensure Epsilon Retail Media contributes to the company's overall growth, and that ERM performs in-line with both revenue and broader business expectations Become an internal and external expert in Epsilon's retail media advertising offerings: Offsite - Display, CTV, Video, Audio; Onsite display; Onsite sponsored products. Plus more as they are developed and launched (e.g. Social, in-store, loyalty) Tell compelling stories with data. Ability to use data to inform strategy and drive revenue What You'll Achieve We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon's unique offering will help our clients achieve their business goals. Drive revenue for Epsilon by navigating the internal client organization. Outreach to brands and agencies to source business opportunities, across cold, warm and hot leads Build great relationships with key partners across Agency Holding Companies, including Publicis, indie agencies, tier 1 brands, longtail brands and additional partners as needed, establishing yourself as the key POC for your clients Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help both win new and retain existing business Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is bold, differentiated, and significant Forecast pipeline accurately across multiple product & brand/agency relationships, both for internal & external purposes. Prospect for, negotiate and close business from agencies, brands, and longtail where applicable, leading discovery sessions and competently pitching our GTM offering Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks Forecast for your Book of Business, providing clear revenue projections back to the business. Work with your Account Manager to ensure full campaign success from launch to completion, provide required post campaign information to client including QBR's, PCAs, additional data pulls in line with SLAs Support on events, conferences, agency roadshows, including outreach and content building Who You Are What you'll bring with you 2-4+ years of professional agency sales, marketing and client management experience High self-motivation - able to find opportunities, new business, and market gaps Experience across key marketing components including strategy, analytics, media performance, forecasting Competent with Salesforce Comfortable with consultative sales and solution selling Strong business and long-term planning skills Solid quantitative background with an understanding of analytic tools and techniques Strong negotiation and relationship building skills Effective communication across multiple levels of an organization Works well in a team/highly collaborative environment Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software Why you might stand out from other talent Highly driven, motivated and high-reaching self starter Great teammate mentality, collaborative over competitive Proactive, not reactive Consistent track record launching media solutions Entrepreneurial commercial approach Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through pioneering solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to bring value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most versatile employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Senior Projects Manager - Chessington & Home FAFS Fire & Security is at the forefront of fire safety technology and compliance. We are seeking a skilled Senior Project Manager to lead our projects in ensuring the effective installation and management of fire protection systems. This role is critical to maintaining our reputation for high-quality service and compliance with industry standards. Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities: Monthly progress and forecasting reporting of assigned projects Contract review of all project files via Sales order process system to ensure effective mobilisation, management and successful completion of projects Ensure projects are delivered on budget and on time as per monthly forecast Responsible for Health and safety and quality compliance in line with FAFS procedures including surveillance audits to ensure quality workmanship, health and safety standards are maintained Collaborate with Head of Project Delivery to manage and maintain our supply chain, which will include the onboarding of subcontractors onto our 'Approved Subcontractors List' and the removal of those that fail to meet our quality standards and/or fail to comply with our terms and conditions of sale, including any project specific conditions that may apply Work with the Head of Major Projects (and manage where appropriate) design & technical executives to ensure that all designs, technical information, design standards, support and solutions are delivered to standard and timescales, including the production design, installation, verification, commissioning, acceptance and handover certification, as well as operation and maintenance manuals. Authorising purchase orders for sub-contract labour and materials Identifying, manage and mitigating risks to ensure compliance with all relevant regulations, standards, and codes of practice and work with stakeholders to ensure commercial risk is managed to the lowest possible levels Liaising with client and engineering teams and sub-contractors monitoring key stage performance Approval of handover paperwork from engineer & sub-contractors through to close out Daily database project management, i.e. work bank application for payments and delay notifications To attend site meetings when required Day-to-day management of the project managers, engineering managers in their teams Any other duties commensurate with your skills and experience Qualifications and Experience: Experience in a similar role Excellent management and computer skills with Microsoft Excel, Word, and PowerPoint Strong understanding of the fire and security market, its products and customer requirements Customer-focused with the ability to resolve customer queries Be capable of working effectively under pressure in a deadline-driven environment Professional with excellent communication, admin and people skills Strong organisational skills The ability to handle multiple priorities with a structured approach Self-motivated, proactive and enthusiastic The ability to work collaboratively with peers at all levels, as well as independently and a desire to learn How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Royal London Pension Life Assurance 4x Salary 25 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the added luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Alarm Communications - Clymac - clymac.co.uk Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Dec 13, 2025
Full time
Senior Projects Manager - Chessington & Home FAFS Fire & Security is at the forefront of fire safety technology and compliance. We are seeking a skilled Senior Project Manager to lead our projects in ensuring the effective installation and management of fire protection systems. This role is critical to maintaining our reputation for high-quality service and compliance with industry standards. Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities: Monthly progress and forecasting reporting of assigned projects Contract review of all project files via Sales order process system to ensure effective mobilisation, management and successful completion of projects Ensure projects are delivered on budget and on time as per monthly forecast Responsible for Health and safety and quality compliance in line with FAFS procedures including surveillance audits to ensure quality workmanship, health and safety standards are maintained Collaborate with Head of Project Delivery to manage and maintain our supply chain, which will include the onboarding of subcontractors onto our 'Approved Subcontractors List' and the removal of those that fail to meet our quality standards and/or fail to comply with our terms and conditions of sale, including any project specific conditions that may apply Work with the Head of Major Projects (and manage where appropriate) design & technical executives to ensure that all designs, technical information, design standards, support and solutions are delivered to standard and timescales, including the production design, installation, verification, commissioning, acceptance and handover certification, as well as operation and maintenance manuals. Authorising purchase orders for sub-contract labour and materials Identifying, manage and mitigating risks to ensure compliance with all relevant regulations, standards, and codes of practice and work with stakeholders to ensure commercial risk is managed to the lowest possible levels Liaising with client and engineering teams and sub-contractors monitoring key stage performance Approval of handover paperwork from engineer & sub-contractors through to close out Daily database project management, i.e. work bank application for payments and delay notifications To attend site meetings when required Day-to-day management of the project managers, engineering managers in their teams Any other duties commensurate with your skills and experience Qualifications and Experience: Experience in a similar role Excellent management and computer skills with Microsoft Excel, Word, and PowerPoint Strong understanding of the fire and security market, its products and customer requirements Customer-focused with the ability to resolve customer queries Be capable of working effectively under pressure in a deadline-driven environment Professional with excellent communication, admin and people skills Strong organisational skills The ability to handle multiple priorities with a structured approach Self-motivated, proactive and enthusiastic The ability to work collaboratively with peers at all levels, as well as independently and a desire to learn How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Royal London Pension Life Assurance 4x Salary 25 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the added luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Alarm Communications - Clymac - clymac.co.uk Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Who we are: Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Your contribution to Prysmian's Success: We're looking for an Major Projects Construction / Project Manager to join our Powergrids team.You will be responsible for overseeing the planning, coordination, and execution of cable infrastructure projects, ensuring they are completed on time, within budget, and to the required standards. You will oversee teams, subcontractors, and resources, ensuring strict compliance with safety standards and quality assurance. Success in this position calls for proven leadership, in-depth knowledge of cable construction, and robust project management capabilities. You will be responsible for: Construction/Project Budget Pre-Construction activities, specify required resources, SOW creation, review & Sign off, DOR creation, review & Sign off, Review tender budgets. Attend a weekly Tender review meeting to understand the upcoming tenders and complete pre-construction/tender requirements, ensuring that all information is updated specific to site requirements. Attend site visits to ensure the SOW, DOR and cost budget are aligned to reality and the practical challenges faced in construction. Construction / Project Management Attend all handover meetings from tender to project execution. Enforcing strict adherence to health and safety regulations to maintain a safe working environment. Coach, support and mentor Project and Contract managers on required construction requirements. Visit project construction sites to ensure construction is being executed in line with the project requirements. Conduct regular site inspections and progress meetings. Support the Project Managers by liaising directly with Client representatives and attending project meetings. Review Project POW and add knowledge and support to Project/Contract Managers. Identifying and resolving any construction-related risks, issues or challenges that may arise during the project lifecycle and work proactively to decide on actions to mitigate identified risks. Project Execution Cost Control Support Contract Managers and Project managers to ensure cost reports are accurate and reflective of construction challenges, offering solutions to improve margin. Attend Monthly Cost report review meetings and add your construction knowledge and input/support to overcome project execution related challenges at the monthly contract review meetings with senior leadership. Resource Management Manage a team of Major Projects Project Engineers / Site Managers including but not limited to Holidays, timesheets, expenses, etc Ensure all Major Projects are resourced as required, working with the project managers and contract managers to solve resource challenges through internal employees (across MP or ENS) or external agencies to ensure competent contract labour. Work with the Contract team to ensure a full understanding of Jointing resource requirements based on tender, upcoming projects and projects in execution. Communicating to the Jointing manager to ensure resource is assigned for Major Projects. You are the right fit if you have/are: Demonstrated leadership skills, with the ability to motivate and guide teams effectively In-depth technical expertise in cable construction, including practical experience with cable infrastructure projects Proven project management capabilities, with a track record of delivering projects on time, within budget, and to high standards Experience managing subcontractors and resources, ensuring compliance with safety regulations and quality control Strong problem-solving skills, with the ability to identify and resolve construction-related risks and challenges proactively Excellent communication and interpersonal skills for liaising with clients, senior leadership, and project teams Computer literacy, with good working knowledge of Microsoft Office packages (Word, Excel, PowerPoint) What we offer you: 25 days holiday plus statutory holidays Defined Contribution pension scheme and generous life assurance Yes Share Scheme - annual enrolment Health Care Cash Plan - scheme which provides reimbursement of optical, dental and chiropody fees up to set limits. 24/7 free and confidential employee counselling service On-line Language Learning Access Enhanced maternity and paternity leave and pay Generous sick pay arrangements EE Mobile Discounts Dell Advantage discounts Rewards Portal - discounts on major retailers Cycle to work scheme Free onsite parking Transition to Retirement Policy Vitality scheme Free Flu Jab Our selection process: 1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)Click here to get all the tips to be fully prepared:If you're excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!Deep dive into Prysmian and check the below insightful links:Discover more positions globally: Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience , over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid,
Dec 13, 2025
Full time
Who we are: Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Your contribution to Prysmian's Success: We're looking for an Major Projects Construction / Project Manager to join our Powergrids team.You will be responsible for overseeing the planning, coordination, and execution of cable infrastructure projects, ensuring they are completed on time, within budget, and to the required standards. You will oversee teams, subcontractors, and resources, ensuring strict compliance with safety standards and quality assurance. Success in this position calls for proven leadership, in-depth knowledge of cable construction, and robust project management capabilities. You will be responsible for: Construction/Project Budget Pre-Construction activities, specify required resources, SOW creation, review & Sign off, DOR creation, review & Sign off, Review tender budgets. Attend a weekly Tender review meeting to understand the upcoming tenders and complete pre-construction/tender requirements, ensuring that all information is updated specific to site requirements. Attend site visits to ensure the SOW, DOR and cost budget are aligned to reality and the practical challenges faced in construction. Construction / Project Management Attend all handover meetings from tender to project execution. Enforcing strict adherence to health and safety regulations to maintain a safe working environment. Coach, support and mentor Project and Contract managers on required construction requirements. Visit project construction sites to ensure construction is being executed in line with the project requirements. Conduct regular site inspections and progress meetings. Support the Project Managers by liaising directly with Client representatives and attending project meetings. Review Project POW and add knowledge and support to Project/Contract Managers. Identifying and resolving any construction-related risks, issues or challenges that may arise during the project lifecycle and work proactively to decide on actions to mitigate identified risks. Project Execution Cost Control Support Contract Managers and Project managers to ensure cost reports are accurate and reflective of construction challenges, offering solutions to improve margin. Attend Monthly Cost report review meetings and add your construction knowledge and input/support to overcome project execution related challenges at the monthly contract review meetings with senior leadership. Resource Management Manage a team of Major Projects Project Engineers / Site Managers including but not limited to Holidays, timesheets, expenses, etc Ensure all Major Projects are resourced as required, working with the project managers and contract managers to solve resource challenges through internal employees (across MP or ENS) or external agencies to ensure competent contract labour. Work with the Contract team to ensure a full understanding of Jointing resource requirements based on tender, upcoming projects and projects in execution. Communicating to the Jointing manager to ensure resource is assigned for Major Projects. You are the right fit if you have/are: Demonstrated leadership skills, with the ability to motivate and guide teams effectively In-depth technical expertise in cable construction, including practical experience with cable infrastructure projects Proven project management capabilities, with a track record of delivering projects on time, within budget, and to high standards Experience managing subcontractors and resources, ensuring compliance with safety regulations and quality control Strong problem-solving skills, with the ability to identify and resolve construction-related risks and challenges proactively Excellent communication and interpersonal skills for liaising with clients, senior leadership, and project teams Computer literacy, with good working knowledge of Microsoft Office packages (Word, Excel, PowerPoint) What we offer you: 25 days holiday plus statutory holidays Defined Contribution pension scheme and generous life assurance Yes Share Scheme - annual enrolment Health Care Cash Plan - scheme which provides reimbursement of optical, dental and chiropody fees up to set limits. 24/7 free and confidential employee counselling service On-line Language Learning Access Enhanced maternity and paternity leave and pay Generous sick pay arrangements EE Mobile Discounts Dell Advantage discounts Rewards Portal - discounts on major retailers Cycle to work scheme Free onsite parking Transition to Retirement Policy Vitality scheme Free Flu Jab Our selection process: 1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)Click here to get all the tips to be fully prepared:If you're excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!Deep dive into Prysmian and check the below insightful links:Discover more positions globally: Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. Visit our to learn more about Prysmian's commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience , over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries. Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian's business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid,
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on At Zopa, data and the application of machine learning is at the heart of what we do and the products we bring to market. Within consumer financial services we have pioneered modern data science techniques using advanced ML models for more than 7 years. Today more than 98% of our lending decisions are driven by ML models - it's safe to say it is seriously impactful work! As a Senior Data Scientist at Zopa, you will be working on high impact projects related to data and modelling, across a broad range of topics such as marketing, customer engagement, credit risk, fraud detection and pricing. You will own the full lifecycle of your projects, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production, and model monitoring. You will engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. On daily basis, you will work closely with product managers, analysts, data engineers and software engineers to make progress on your project. You will also support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. A day in the life Lead high impact projects related to data and modelling. Own the full lifecycle of your project, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production and model monitoring. Engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. Work closely with product managers, analysts, data engineers and software engineers to make progress of your project. Support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. About you You love data. You are passionate about tackling real world problems with data. You have proven track record of solving complex data problem and deliver business value. You are a scientist. Always curious and eager to learn. You have an inquisitive mind to delve under the surface and challenge status quo. You are fearless in innovation, for the good of our customers and the world. You are a great communicator. You enjoy influencing decision makers with insights from data. You can foster mutual understanding and trust with stakeholders of different perspectives. You are a team player, striving for the success of the team and collaborate with an open mind. You have the can-do attitude with strong commitment to get the job done. You have excellent Python skills, with a good understanding of the best practices in Software Engineering. You are familiar with tools such as Git, Docker, CI/CD, REST API. You have in-depth knowledge of machine learning algorithms (e.g. logistic regression, random forest, gradient boosted trees, neural networks, k-means, etc) and statistics (e.g., Monte Carlo, hypothesis testing, confidence intervals, maximum likelihood, bootstrap, Bayesian inference). A bonus if Experience with Causal Inference modelling. Domain knowledge of the financial services industry, especially consumer lending or credit risk. Experience in building and deploying Generative AI based processes and systems. You have people management experience. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Dec 13, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on At Zopa, data and the application of machine learning is at the heart of what we do and the products we bring to market. Within consumer financial services we have pioneered modern data science techniques using advanced ML models for more than 7 years. Today more than 98% of our lending decisions are driven by ML models - it's safe to say it is seriously impactful work! As a Senior Data Scientist at Zopa, you will be working on high impact projects related to data and modelling, across a broad range of topics such as marketing, customer engagement, credit risk, fraud detection and pricing. You will own the full lifecycle of your projects, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production, and model monitoring. You will engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. On daily basis, you will work closely with product managers, analysts, data engineers and software engineers to make progress on your project. You will also support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. A day in the life Lead high impact projects related to data and modelling. Own the full lifecycle of your project, including the discovery of business opportunities through statistical analysis, data curation and processing, feature engineering, development of machine learning model, deployment to production and model monitoring. Engage with senior stakeholders across the company, influence critical business decisions, and make direct impacts on our products and millions of customers. Work closely with product managers, analysts, data engineers and software engineers to make progress of your project. Support other data scientists by knowledge sharing, code review, collaboration on common utilities and analytical infrastructure. About you You love data. You are passionate about tackling real world problems with data. You have proven track record of solving complex data problem and deliver business value. You are a scientist. Always curious and eager to learn. You have an inquisitive mind to delve under the surface and challenge status quo. You are fearless in innovation, for the good of our customers and the world. You are a great communicator. You enjoy influencing decision makers with insights from data. You can foster mutual understanding and trust with stakeholders of different perspectives. You are a team player, striving for the success of the team and collaborate with an open mind. You have the can-do attitude with strong commitment to get the job done. You have excellent Python skills, with a good understanding of the best practices in Software Engineering. You are familiar with tools such as Git, Docker, CI/CD, REST API. You have in-depth knowledge of machine learning algorithms (e.g. logistic regression, random forest, gradient boosted trees, neural networks, k-means, etc) and statistics (e.g., Monte Carlo, hypothesis testing, confidence intervals, maximum likelihood, bootstrap, Bayesian inference). A bonus if Experience with Causal Inference modelling. Domain knowledge of the financial services industry, especially consumer lending or credit risk. Experience in building and deploying Generative AI based processes and systems. You have people management experience. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
As the Shopify Tech Lead, you'll be instrumental in designing, developing, and optimizing sophisticated Shopify solutions. You will oversee projects from start to finish, mentor fellow developers, and serve as the go-to person for resolving technical issues. This role blends deep technical knowledge with strategic leadership, offering an ideal opportunity for someone passionate about driving innovation and enhancing the quality of our frontend team. This role is ideal for senior developers looking to take the next step in their career, leave their mark on a range of projects, and contribute to the success of a growing company. What you'll do Be the go-to expert for everything Shopify, collaborating closely with the Development Team Lead. Manage and guide the execution of high-quality, complex Shopify projects from start to finish. Design scalable, maintainable solutions and develop custom Shopify themes and applications using Liquid, JavaScript, HTML, and CSS. Optimize stores for performance, reliability, and adherence to non-functional requirements (NFRs). Technical Guidance and Mentorship Serve as the primary point of escalation, guiding the team through technical challenges. Guide and support junior and mid-level developers, promoting growth and knowledge-sharing within the team. Assess the feasibility of UX designs and work closely with UX Designers and Project Managers to improve user-focused experiences. Ownership of the Frontend Tech Stack Oversee all frontend-related technologies and tools, setting and enforcing best practices. Identify new tools and methodologies to enhance development efficiency and maintain comprehensive documentation. Strategic Technology Direction Steer the technical vision of the frontend team, ensuring it aligns with both business goals and client objectives. Establish and track KPIs to measure project and team performance, identifying areas for continuous improvement. Teamwork and Communication Serve as the primary point of contact between the frontend team and other cross-functional groups, such as marketing, product, and project management teams. Represent the team in strategic discussions, translating complex technical concepts into clear, actionable insights for stakeholders. Continuous Growth and Learning Keep up-to-date with industry trends, technological advancements, and eCommerce best practices. Participate in and contribute to the professional development of the wider team, transferring expertise through mentorship and training. What you'll bring Technical Proficiency: Extensive experience with Shopify development, expert-level HTML, CSS, JavaScript, Liquid templating, and Shopify APIs. Desirable Skills: Knowledge of Hydrogen/Oxygen, React frameworks (e.g., NextJS, RemixJS), TypeScript, Chakra UI, and TailwindCSS is a plus. Leadership: Proven experience in a senior or tech lead role, with a demonstrated ability to guide a team and mentor junior developers. Problem Solving Skills: Strong analytical abilities, with a proactive approach to troubleshooting and resolving complex technical issues. Communication: Strong communication skills, with the ability to effectively explain technical concepts to non-technical stakeholders. Enjoy the flexibility of hybrid working, with the expectation of three days per week in our collaborative office space based in either Liverpool or Leeds. Equal opportunities matter! All CV's/applications are anonymised until the interview stage and we encourage individuals from all backgrounds to apply. We will never discriminate based on race, ethnicity, country of origin/birth, gender (or gender expression or identity), sexual orientation, marital status, disability or age. If you are invited for an interview, please let us know if you have any accessibility requirements or adjustments so we can support you to attend.
Dec 13, 2025
Full time
As the Shopify Tech Lead, you'll be instrumental in designing, developing, and optimizing sophisticated Shopify solutions. You will oversee projects from start to finish, mentor fellow developers, and serve as the go-to person for resolving technical issues. This role blends deep technical knowledge with strategic leadership, offering an ideal opportunity for someone passionate about driving innovation and enhancing the quality of our frontend team. This role is ideal for senior developers looking to take the next step in their career, leave their mark on a range of projects, and contribute to the success of a growing company. What you'll do Be the go-to expert for everything Shopify, collaborating closely with the Development Team Lead. Manage and guide the execution of high-quality, complex Shopify projects from start to finish. Design scalable, maintainable solutions and develop custom Shopify themes and applications using Liquid, JavaScript, HTML, and CSS. Optimize stores for performance, reliability, and adherence to non-functional requirements (NFRs). Technical Guidance and Mentorship Serve as the primary point of escalation, guiding the team through technical challenges. Guide and support junior and mid-level developers, promoting growth and knowledge-sharing within the team. Assess the feasibility of UX designs and work closely with UX Designers and Project Managers to improve user-focused experiences. Ownership of the Frontend Tech Stack Oversee all frontend-related technologies and tools, setting and enforcing best practices. Identify new tools and methodologies to enhance development efficiency and maintain comprehensive documentation. Strategic Technology Direction Steer the technical vision of the frontend team, ensuring it aligns with both business goals and client objectives. Establish and track KPIs to measure project and team performance, identifying areas for continuous improvement. Teamwork and Communication Serve as the primary point of contact between the frontend team and other cross-functional groups, such as marketing, product, and project management teams. Represent the team in strategic discussions, translating complex technical concepts into clear, actionable insights for stakeholders. Continuous Growth and Learning Keep up-to-date with industry trends, technological advancements, and eCommerce best practices. Participate in and contribute to the professional development of the wider team, transferring expertise through mentorship and training. What you'll bring Technical Proficiency: Extensive experience with Shopify development, expert-level HTML, CSS, JavaScript, Liquid templating, and Shopify APIs. Desirable Skills: Knowledge of Hydrogen/Oxygen, React frameworks (e.g., NextJS, RemixJS), TypeScript, Chakra UI, and TailwindCSS is a plus. Leadership: Proven experience in a senior or tech lead role, with a demonstrated ability to guide a team and mentor junior developers. Problem Solving Skills: Strong analytical abilities, with a proactive approach to troubleshooting and resolving complex technical issues. Communication: Strong communication skills, with the ability to effectively explain technical concepts to non-technical stakeholders. Enjoy the flexibility of hybrid working, with the expectation of three days per week in our collaborative office space based in either Liverpool or Leeds. Equal opportunities matter! All CV's/applications are anonymised until the interview stage and we encourage individuals from all backgrounds to apply. We will never discriminate based on race, ethnicity, country of origin/birth, gender (or gender expression or identity), sexual orientation, marital status, disability or age. If you are invited for an interview, please let us know if you have any accessibility requirements or adjustments so we can support you to attend.
