Overview John Sisk & Son have an opportunity for Senior Design Manager to join our large residential project in Manchester. The Senior Design Manager is accountable for leading and coordinating the design process on complex projects, ensuring that design solutions are compliant, deliverable and aligned with client, statutory and contractual requirements. The role manages internal and external design resources, providing leadership, guidance and assurance throughout pre-construction and delivery stages. The Senior Design Manager works closely with Principal Design Managers, Technical Advisors, project teams and stakeholders to deliver technically robust and commercially viable design outcomes. This includes ensuring effective integration of health and safety, sustainability and buildability across all design stages. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Design Leadership Lead the design management process on allocated projects from pre construction through delivery. Develop and manage project design programmes, ensuring deliverables are met in line with contract requirements. Manage design risks, identifying issues early and implementing mitigation strategies. Ensure design outputs are fully coordinated, buildable and cost effective. Coordination and Integration Oversee the coordination of consultants, subcontractors and supply chain partners. Ensure integration of health and safety requirements, sustainability targets and technical standards into design solutions. Manage design change control, ensuring impacts on programme, cost and risk are assessed and communicated. Support the implementation of MMC, digital engineering and innovative solutions in line with project strategy. Team Development Support continuous improvement in design management processes and tools. Provide guidance, mentoring and coaching to Design Managers, Assistant Design Managers and Graduate Design Coordinators. Contribute to the development of best practice, lessons learnt and technical knowledge sharing across the business. Quality and Compliance Review design documentation for statutory compliance, technical accuracy and alignment with client specifications. Ensure that residual design risks are identified, recorded and addressed. Lead technical design reviews, value engineering workshops and design team meetings. Support the Principal Design Manager and Technical Advisor in achieving design quality and assurance targets. Stakeholder Engagement Act as a key point of contact for clients, design consultants, statutory authorities and internal teams on design matters. Present design solutions and progress to clients, project teams and senior leadership. Build and maintain strong working relationships with external consultants and the wider supply chain. Experience Extensive experience in design management within construction or a related sector. Proven track record of leading the design process on large scale or complex projects. Strong knowledge of building regulations, statutory requirements and industry standards. Experience in integrating health and safety, sustainability and MMC into design delivery. Excellent communication, negotiation and stakeholder management skills. Strong problem solving, planning and decision making capability. Leadership skills with the ability to develop and mentor junior staff. Residential experience over 20 storeys Concrete frame experience BSA experience of GW2 ideal Strong knowledge of BRs specifically fire and acoustics Dalux experience beneficial Experience of managing a small team (2-3) Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline. Minimum 8-10 years' experience in design management roles within Tier 1 or equivalent projects. In depth knowledge of design processes, compliance requirements and risk management. Desirable Professional membership of RIBA, CIOB, Engineers Ireland or equivalent institution. Training in BIM, digital engineering or MMC. Postgraduate qualification in sustainable design, project management or health and safety. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Dec 13, 2025
Full time
Overview John Sisk & Son have an opportunity for Senior Design Manager to join our large residential project in Manchester. The Senior Design Manager is accountable for leading and coordinating the design process on complex projects, ensuring that design solutions are compliant, deliverable and aligned with client, statutory and contractual requirements. The role manages internal and external design resources, providing leadership, guidance and assurance throughout pre-construction and delivery stages. The Senior Design Manager works closely with Principal Design Managers, Technical Advisors, project teams and stakeholders to deliver technically robust and commercially viable design outcomes. This includes ensuring effective integration of health and safety, sustainability and buildability across all design stages. John Sisk & Son have been building excellence as a family owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change. Responsibilities Design Leadership Lead the design management process on allocated projects from pre construction through delivery. Develop and manage project design programmes, ensuring deliverables are met in line with contract requirements. Manage design risks, identifying issues early and implementing mitigation strategies. Ensure design outputs are fully coordinated, buildable and cost effective. Coordination and Integration Oversee the coordination of consultants, subcontractors and supply chain partners. Ensure integration of health and safety requirements, sustainability targets and technical standards into design solutions. Manage design change control, ensuring impacts on programme, cost and risk are assessed and communicated. Support the implementation of MMC, digital engineering and innovative solutions in line with project strategy. Team Development Support continuous improvement in design management processes and tools. Provide guidance, mentoring and coaching to Design Managers, Assistant Design Managers and Graduate Design Coordinators. Contribute to the development of best practice, lessons learnt and technical knowledge sharing across the business. Quality and Compliance Review design documentation for statutory compliance, technical accuracy and alignment with client specifications. Ensure that residual design risks are identified, recorded and addressed. Lead technical design reviews, value engineering workshops and design team meetings. Support the Principal Design Manager and Technical Advisor in achieving design quality and assurance targets. Stakeholder Engagement Act as a key point of contact for clients, design consultants, statutory authorities and internal teams on design matters. Present design solutions and progress to clients, project teams and senior leadership. Build and maintain strong working relationships with external consultants and the wider supply chain. Experience Extensive experience in design management within construction or a related sector. Proven track record of leading the design process on large scale or complex projects. Strong knowledge of building regulations, statutory requirements and industry standards. Experience in integrating health and safety, sustainability and MMC into design delivery. Excellent communication, negotiation and stakeholder management skills. Strong problem solving, planning and decision making capability. Leadership skills with the ability to develop and mentor junior staff. Residential experience over 20 storeys Concrete frame experience BSA experience of GW2 ideal Strong knowledge of BRs specifically fire and acoustics Dalux experience beneficial Experience of managing a small team (2-3) Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline. Minimum 8-10 years' experience in design management roles within Tier 1 or equivalent projects. In depth knowledge of design processes, compliance requirements and risk management. Desirable Professional membership of RIBA, CIOB, Engineers Ireland or equivalent institution. Training in BIM, digital engineering or MMC. Postgraduate qualification in sustainable design, project management or health and safety. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
A recruitment agency is seeking a skilled Bilingual Project Coordinator fluent in English and Italian for the construction industry in the United Kingdom. The successful candidate will coordinate project activities and facilitate communication across language barriers, ensuring timely delivery and high-quality work. Ideal applicants will have project management experience, strong organizational skills, and the ability to work collaboratively. This is an opportunity to work on Data Center projects and make impactful contributions to innovative solutions.
Dec 13, 2025
Full time
A recruitment agency is seeking a skilled Bilingual Project Coordinator fluent in English and Italian for the construction industry in the United Kingdom. The successful candidate will coordinate project activities and facilitate communication across language barriers, ensuring timely delivery and high-quality work. Ideal applicants will have project management experience, strong organizational skills, and the ability to work collaboratively. This is an opportunity to work on Data Center projects and make impactful contributions to innovative solutions.
Control Risks is seeking a candidate to support global operations for Control Risks' Subscriptions department. This dynamic and highly visible role is focused on supporting operations, assisting with business development, and commercial administration. This requires frequent direct collaboration with teams across every Control Risks region and department. The Associate Consultant will enable and assist subject matter experts to focus on delivering excellent support to our clients What You'll Do: The Associate Consultant supports a global business that operates 24/7/365 and is characterized by fluctuating levels of workload with colleagues and clients that are occasionally conducted outside of normal business hours and require a flexible but balanced work schedule. The Associate Consultant will execute both routine and ad hoc tasks set by the Director. These tasks and responsibilities include: Support service delivery Facilitate seamless and efficient triaging of client requests by ensuring the necessary information is passed to the relevant team within Control Risks and establishing direct contact between that team and the client. Work closely with members of the program team and wider business on a day-to-day basis to understand the nature and the context of the services being provided. Support consultancy assignments in scoping, delivery, and reporting. Support the team by using systems to collect and analyze data that enable management to monitor and control service delivery in near real-time. Provide materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis). Record and manage actions as needed. Provide input into the project control functions within the portfolio and regularly perform data gathering, data management and analytical processes to predict and understand the time and cost outcomes of engagements. Support the creation of training materials and internal reference documents and assist with team training where required. Maintain up-to-date client records and service tracking. Prepare, file, and gather internal and client reports as required. Support business development Participate in regular meetings related to business development for the portfolio. Maintain and develop reports related to the sales pipeline. Assist marketing personnel by taking actual case reports from response operations and converting them to case studies that can be used in marketing collateral. Join business development meetings and help maintain and build client relationships. Support accounting functions and project administration. Ensure all projects have relevant signed client documentation. Implement and manage the setup of products and accounts. Support the Subscriptions team with general day-to-day operational tasks. Liaise and coordinate with counterparts from Control Risks' commercial partners. Who You Are: 2+ years of experience in a corporate office work environment 2+ years of experience using Microsoft Office (primarily Excel and PowerPoint) Preferred An interest in security and integrity risk Experience with Customer Relationship Management software Experience using Business Analytics software (D365) Experience using Time and Expense Tracking software Proactive approach to anticipating and completing tasks Desire to cross-train and learn outside of core job function Confident to raise concerns and discuss solutions Attention to detail Strong organizational skills Excellent time management and prioritisation Educated to bachelor's degree level or equivalent. Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts Ability to work effectively under pressure, demonstrating resilience. Positive, can-do attitude What We Offer: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Dec 13, 2025
Full time
Control Risks is seeking a candidate to support global operations for Control Risks' Subscriptions department. This dynamic and highly visible role is focused on supporting operations, assisting with business development, and commercial administration. This requires frequent direct collaboration with teams across every Control Risks region and department. The Associate Consultant will enable and assist subject matter experts to focus on delivering excellent support to our clients What You'll Do: The Associate Consultant supports a global business that operates 24/7/365 and is characterized by fluctuating levels of workload with colleagues and clients that are occasionally conducted outside of normal business hours and require a flexible but balanced work schedule. The Associate Consultant will execute both routine and ad hoc tasks set by the Director. These tasks and responsibilities include: Support service delivery Facilitate seamless and efficient triaging of client requests by ensuring the necessary information is passed to the relevant team within Control Risks and establishing direct contact between that team and the client. Work closely with members of the program team and wider business on a day-to-day basis to understand the nature and the context of the services being provided. Support consultancy assignments in scoping, delivery, and reporting. Support the team by using systems to collect and analyze data that enable management to monitor and control service delivery in near real-time. Provide materials prior to and during client meetings and engagements (e.g., client briefs, background research, news analysis). Record and manage actions as needed. Provide input into the project control functions within the portfolio and regularly perform data gathering, data management and analytical processes to predict and understand the time and cost outcomes of engagements. Support the creation of training materials and internal reference documents and assist with team training where required. Maintain up-to-date client records and service tracking. Prepare, file, and gather internal and client reports as required. Support business development Participate in regular meetings related to business development for the portfolio. Maintain and develop reports related to the sales pipeline. Assist marketing personnel by taking actual case reports from response operations and converting them to case studies that can be used in marketing collateral. Join business development meetings and help maintain and build client relationships. Support accounting functions and project administration. Ensure all projects have relevant signed client documentation. Implement and manage the setup of products and accounts. Support the Subscriptions team with general day-to-day operational tasks. Liaise and coordinate with counterparts from Control Risks' commercial partners. Who You Are: 2+ years of experience in a corporate office work environment 2+ years of experience using Microsoft Office (primarily Excel and PowerPoint) Preferred An interest in security and integrity risk Experience with Customer Relationship Management software Experience using Business Analytics software (D365) Experience using Time and Expense Tracking software Proactive approach to anticipating and completing tasks Desire to cross-train and learn outside of core job function Confident to raise concerns and discuss solutions Attention to detail Strong organizational skills Excellent time management and prioritisation Educated to bachelor's degree level or equivalent. Strong communication skills with the ability to establish effective and strong working relationships with internal and external contacts Ability to work effectively under pressure, demonstrating resilience. Positive, can-do attitude What We Offer: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
The position We are seeking a dynamic and experienced Account Manager to oversee the recruitment and management of a large, temporary workforce at our client site. You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations. The role demands a blend of customer service, operational management, and team leadership skills. Working Hours: Monday-Friday 09:00-17:00 Salary: £35,000 Contract Type: Permanent Location: TW6 3AQ Role of an Account Manager: Build and maintain strong, positive relationships with key client stakeholders. Ensure high levels of client satisfaction by providing consistent, proactive communication and addressing any concerns promptly. Act as the main point of contact between the client and the agency, ensuring client needs are understood and met. Oversee daily workforce operations to ensure KPIs (e.g., attendance, quality, and productivity) are consistently met. Track and report on performance metrics to senior management and the client, highlighting successes and areas for improvement. Implement continuous improvement initiatives to optimise productivity and reduce attrition. Ensure accurate and timely processing of payroll for temporary workers. Manage compliance with relevant labour laws, including working time regulations, health and safety, and wage guidelines. Address any payroll or compliance issues as they arise. Proactively address any issues related to recruitment, performance, or client expectations. Investigate and resolve any workplace incidents, complaints, or staffing concerns, ensuring minimal disruption to operations. As an Account Manager, you will need to have: Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector. Experience working within the e-commerce or logistics sectors is desirable. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent communication and interpersonal skills, with the ability to build strong client relationships. Solid understanding of payroll and HR processes, along with knowledge of labour regulations. Knowledge of recruitment technology and management software is desirable. Strong analytical and reporting skills, with a focus on delivering results. Ability to thrive in a fast paced, high volume environment. What we offer: Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years) Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents Enhanced Maternity & Paternity Pay to support your family journey Life Assurance Cover for peace of mind (after 1 year of service) Medicash Health Plans to support your wellbeing (after 1 year of service) Salary Sacrifice Pension Scheme with Penfold, to help secure your future Mental Health Support through our partner Therapy Chat Sabbatical Scheme to recharge and refocus Cycle to Work Scheme for an eco friendly commute Impactful Work Environment where you'll contribute to one of Europe's fastest growing start ups
Dec 13, 2025
Full time
The position We are seeking a dynamic and experienced Account Manager to oversee the recruitment and management of a large, temporary workforce at our client site. You will be responsible for building and maintaining strong relationships with the client, managing a team of coordinators, ensuring smooth payroll operations, and delivering key performance indicators (KPIs) to meet customer expectations. The role demands a blend of customer service, operational management, and team leadership skills. Working Hours: Monday-Friday 09:00-17:00 Salary: £35,000 Contract Type: Permanent Location: TW6 3AQ Role of an Account Manager: Build and maintain strong, positive relationships with key client stakeholders. Ensure high levels of client satisfaction by providing consistent, proactive communication and addressing any concerns promptly. Act as the main point of contact between the client and the agency, ensuring client needs are understood and met. Oversee daily workforce operations to ensure KPIs (e.g., attendance, quality, and productivity) are consistently met. Track and report on performance metrics to senior management and the client, highlighting successes and areas for improvement. Implement continuous improvement initiatives to optimise productivity and reduce attrition. Ensure accurate and timely processing of payroll for temporary workers. Manage compliance with relevant labour laws, including working time regulations, health and safety, and wage guidelines. Address any payroll or compliance issues as they arise. Proactively address any issues related to recruitment, performance, or client expectations. Investigate and resolve any workplace incidents, complaints, or staffing concerns, ensuring minimal disruption to operations. As an Account Manager, you will need to have: Proven experience in an account management or operations role, ideally within the recruitment or temporary staffing sector. Experience working within the e-commerce or logistics sectors is desirable. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent communication and interpersonal skills, with the ability to build strong client relationships. Solid understanding of payroll and HR processes, along with knowledge of labour regulations. Knowledge of recruitment technology and management software is desirable. Strong analytical and reporting skills, with a focus on delivering results. Ability to thrive in a fast paced, high volume environment. What we offer: Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years) Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents Enhanced Maternity & Paternity Pay to support your family journey Life Assurance Cover for peace of mind (after 1 year of service) Medicash Health Plans to support your wellbeing (after 1 year of service) Salary Sacrifice Pension Scheme with Penfold, to help secure your future Mental Health Support through our partner Therapy Chat Sabbatical Scheme to recharge and refocus Cycle to Work Scheme for an eco friendly commute Impactful Work Environment where you'll contribute to one of Europe's fastest growing start ups
Fire & Security Engineer - London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the London Area. You will have a primary focus of taking an on-site lead in the delivery of fire and security projects, including the installation and commissioning of fire alarm and security-related systems. This role requires technical expertise and hands on involvement in the execution of projects, ensuring efficient and successful installations, whilst also providing high levels of customer satisfaction. This position would suit someone who enjoys taking the lead on a variety of small to large sized projects and with the additional responsibility of acting as the primary on site contact. Systems vary but are mostly large scale networked systems including Gent, Advanced, Notifier, Avigilon, HikVision, Axxonsoft, Salto, Assa Abloy, ACT, Paxton, Galaxy, Texecom and Cortech Alarm Communication's Engineers You will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. The sites are primarily long standing, prestigious contracts with direct end user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to install these systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems. Reporting to the Contract Manager for that area, the Engineer will liaise regularly with their Senior Engineer, Service Coordinator, and Service Manager. The Engineer will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire and Security Engineer. Electrically competent; able to carry out safe isolations and maintain a safe working environment. Experience with Installing, Commissioning and Maintaining Systems. Customer orientated, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £38,000 DOE Company Bonus Overtime, Travel Time & Call-out Aviva Pension Life Assurance 4x Salary 22 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well being Scheme Employee Recognition Scheme Free, secure, onsite parking Development and progression opportunities A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire & Security, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - Clymac - clymac.co.uk/ FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Dec 13, 2025
Full time
Fire & Security Engineer - London Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the London Area. You will have a primary focus of taking an on-site lead in the delivery of fire and security projects, including the installation and commissioning of fire alarm and security-related systems. This role requires technical expertise and hands on involvement in the execution of projects, ensuring efficient and successful installations, whilst also providing high levels of customer satisfaction. This position would suit someone who enjoys taking the lead on a variety of small to large sized projects and with the additional responsibility of acting as the primary on site contact. Systems vary but are mostly large scale networked systems including Gent, Advanced, Notifier, Avigilon, HikVision, Axxonsoft, Salto, Assa Abloy, ACT, Paxton, Galaxy, Texecom and Cortech Alarm Communication's Engineers You will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. The sites are primarily long standing, prestigious contracts with direct end user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to install these systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems. Reporting to the Contract Manager for that area, the Engineer will liaise regularly with their Senior Engineer, Service Coordinator, and Service Manager. The Engineer will be working as part of a small and dedicated key account support team, so you will work regularly with a group of fellow Engineers and Apprentices. Who We're Looking For: You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire and Security Engineer. Electrically competent; able to carry out safe isolations and maintain a safe working environment. Experience with Installing, Commissioning and Maintaining Systems. Customer orientated, with the ability to adapt and respond to clients in different situations. Good attention to detail and a person who can prioritise and manage their time effectively. Someone with a passion to continue to learn and develop themselves and their skills. An individual with the desire to install and maintain systems to the highest standards. How we Attract, Reward & Retain Our Employees At Alarm Communications we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £38,000 DOE Company Bonus Overtime, Travel Time & Call-out Aviva Pension Life Assurance 4x Salary 22 Days Paid Holidays plus Bank Holidays Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well being Scheme Employee Recognition Scheme Free, secure, onsite parking Development and progression opportunities A Little More About Alarm Communications Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, install and maintain intelligent building systems that allow our clients to keep the people that rely on them safe from harm and secure their businesses future. Working across our three core service; Fire & Life Safety systems, Security systems, Building Energy Management systems. Marlowe Fire & Security Group are the UK's fastest growing and most innovative consortium of fire, life safety and security service providers, providing protection to our customer's property and people. Consisting of established and complementary brands: ACL, FAFS Fire & Security, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection. Our Business Include: Alarm Communications - Clymac - clymac.co.uk/ FAFS Fire & Security - Marlowe Kitchen Fire Suppression - Morgan Fire Protection - morganfire.co.uk Marlowe Smoke Control - marlowe-aov.co.uk Marlowe Fire & Security - Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
BTS have a fantastic opportunity to join our busy European Operations team for 12-month, fixed term contract for maternity cover. This vacancy is based in London, in our Hammersmith office. The Company BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs. The Role No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world class programs are delivered smoothly and effectively. Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions. Responsibilities Provide general logistical & administrative support to Client Delivery Teams globally . This will involve, but not be limited to: Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to, CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in house digital systems Scheduling face to face and virtual workshops, as well as individual and group coaching sessions Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network Uploading and launching new programmes via our in house digital systems (Coach OS, Momenta) and monitoring participant engagement Face to face workshop logistics, including, but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation Generate system reports for program activities and assist with metrics reporting Ensuring all client SLA's are met Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets Support general Office Management activities, including office logistics, culture & engagement activities, coordination of supplies and meeting room/visitor management Who we are looking for: Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail Highly pro active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long term goals of a project Strong communication, able to relay instructions and decisions clearly both verbally and in writingTo be able to demonstrate workload prioritization, focus to tasks and personal time management A relationship builder, capable of managing various internal and external stakeholders A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind Independent; a quick learner and comfortable taking on responsibility and testing new solutions and systems Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams) Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint) A flexible attitude, unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace A professional individual with a good sense of fun Our UK Ops teams are in both London and Portsmouth. We may ask you to travel to either location for team days or events. We work within a hybrid arrangement, with the expectation to spend of 60% of your working time (minimum 3 days) in your respective local office. You will be asked to attend the office more frequently (up to 5 days) during the first 8 weeks to further your onboarding. What we offer In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits (a 25 days holiday and pension scheme) (A kind note to recruitment agencies, we have a preferred supplier in place, therefore will not require any assistance - thank you).
Dec 13, 2025
Full time
BTS have a fantastic opportunity to join our busy European Operations team for 12-month, fixed term contract for maternity cover. This vacancy is based in London, in our Hammersmith office. The Company BTS is a global professional services firm headquartered in Stockholm, Sweden, with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions, convert those decisions to actions and deliver results. We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour, fun and competition. BTSers are expected to be team players, leaders, and entrepreneurs. The Role No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs, working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world class programs are delivered smoothly and effectively. Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday, with some flexibility required due to global sessions. Responsibilities Provide general logistical & administrative support to Client Delivery Teams globally . This will involve, but not be limited to: Managing and maintaining program data across various platforms simultaneously to enable successful client engagements, including but not limited to, CVENT, Gallup, Miro, Smartsheet, Zoom, MS Teams as well as our in house digital systems Scheduling face to face and virtual workshops, as well as individual and group coaching sessions Resourcing facilitators and coaches from both our internal pool of colleagues, as well as our external facilitator network Uploading and launching new programmes via our in house digital systems (Coach OS, Momenta) and monitoring participant engagement Face to face workshop logistics, including, but not limited to shipping of IT, ordering printed materials and maintaining and updating our digital deployment systems Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation Generate system reports for program activities and assist with metrics reporting Ensuring all client SLA's are met Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets Support general Office Management activities, including office logistics, culture & engagement activities, coordination of supplies and meeting room/visitor management Who we are looking for: Organised, analytical and capable of working on multiple projects simultaneously, with exceptional attention to detail Highly pro active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long term goals of a project Strong communication, able to relay instructions and decisions clearly both verbally and in writingTo be able to demonstrate workload prioritization, focus to tasks and personal time management A relationship builder, capable of managing various internal and external stakeholders A creative thinker who looks for opportunities to improve existing processes, with the client and team at front of mind Independent; a quick learner and comfortable taking on responsibility and testing new solutions and systems Digitally savvy, ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams) Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint) A flexible attitude, unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace A professional individual with a good sense of fun Our UK Ops teams are in both London and Portsmouth. We may ask you to travel to either location for team days or events. We work within a hybrid arrangement, with the expectation to spend of 60% of your working time (minimum 3 days) in your respective local office. You will be asked to attend the office more frequently (up to 5 days) during the first 8 weeks to further your onboarding. What we offer In return we offer a people focused, fun and supportive work environment, opportunities for structured professional development and a range of other personal and financial benefits (a 25 days holiday and pension scheme) (A kind note to recruitment agencies, we have a preferred supplier in place, therefore will not require any assistance - thank you).
Dolby Medical Home Respiratory Care Ltd
Hailey, Oxfordshire
We value our people & develop their skills for a better future Contract Type: Permanent, Full Time, Rotational 5-week Shift Pattern Vivisol are currently hiring for a Planning Team Leader at our modern office based in Manor Royal, Crawley. We are looking for someone to join and lead our team to provide work with our team of Planners, supporting our field team across the UK, effectively and efficiently scheduling work and bookings. We offer a generous package including; 33 days holiday (including BH), excellent training and development programs, enhanced maternity and paternity leave, yearly bonus scheme, as well as a starting salary of £30,000, with a salary review following a successful probation. The working pattern for this is across a rolling 5-week rota, which includes occasional weekend days. Once fully trained the successful candidate would also be included on the monthly on-call rota, which would be paid as an extra £2,100 per year. Weekly hours : 37.5 The ideal candidate will come from a strong planning background, working with; engineers, technicians, drivers, route planning, etc. Main duties and responsibilities of the Planning Team Leader: Meeting and exceeding service delivery levels in the customer service area measured by a strict set of KPI's. Working with the quality department developing feedback or complaints procedures for customers Completing reports and documenting monthly quality assessments across the team with the objective of maintaining and improving service delivery performance quarter on quarter Monitoring and investigating complaints and escalations to ensure re-occurring issues are identified, rectified and process are put in place to prevent re-occurrences. Taking ownership and accountability of staff supervision covering productivity, training, absence, misconduct, recruitment, regular 1-2-1s, appraisals and personal development of team members Supporting, coaching and mentoring team members to achieve a high standard of technical skills and customer service as well as encouraging their personal development across the department and within the company Providing support to other areas of the Customer Service department when required Required Experience of the Planning Team Leader: Planning / Service Coordinator experience (2 years minimum) Excellent verbal and written communication skills Experience working with KPIs and driving improvement Contact info Registered Office Address: Dolby Medical Home Respiratory Care Ltd North Suite, Lomond Court, Castle Business Park, Stirling, FK9 4TU Vivisol UK Palladian, Manor Court, Manor Royal, Crawley, RH10 9PY
Dec 13, 2025
Full time
We value our people & develop their skills for a better future Contract Type: Permanent, Full Time, Rotational 5-week Shift Pattern Vivisol are currently hiring for a Planning Team Leader at our modern office based in Manor Royal, Crawley. We are looking for someone to join and lead our team to provide work with our team of Planners, supporting our field team across the UK, effectively and efficiently scheduling work and bookings. We offer a generous package including; 33 days holiday (including BH), excellent training and development programs, enhanced maternity and paternity leave, yearly bonus scheme, as well as a starting salary of £30,000, with a salary review following a successful probation. The working pattern for this is across a rolling 5-week rota, which includes occasional weekend days. Once fully trained the successful candidate would also be included on the monthly on-call rota, which would be paid as an extra £2,100 per year. Weekly hours : 37.5 The ideal candidate will come from a strong planning background, working with; engineers, technicians, drivers, route planning, etc. Main duties and responsibilities of the Planning Team Leader: Meeting and exceeding service delivery levels in the customer service area measured by a strict set of KPI's. Working with the quality department developing feedback or complaints procedures for customers Completing reports and documenting monthly quality assessments across the team with the objective of maintaining and improving service delivery performance quarter on quarter Monitoring and investigating complaints and escalations to ensure re-occurring issues are identified, rectified and process are put in place to prevent re-occurrences. Taking ownership and accountability of staff supervision covering productivity, training, absence, misconduct, recruitment, regular 1-2-1s, appraisals and personal development of team members Supporting, coaching and mentoring team members to achieve a high standard of technical skills and customer service as well as encouraging their personal development across the department and within the company Providing support to other areas of the Customer Service department when required Required Experience of the Planning Team Leader: Planning / Service Coordinator experience (2 years minimum) Excellent verbal and written communication skills Experience working with KPIs and driving improvement Contact info Registered Office Address: Dolby Medical Home Respiratory Care Ltd North Suite, Lomond Court, Castle Business Park, Stirling, FK9 4TU Vivisol UK Palladian, Manor Court, Manor Royal, Crawley, RH10 9PY
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Portfolio Underwriter for the Sky Protect home insurance team, your responsibilities extend beyond traditional underwriting tasks; you're a key player in the decision-making team, leveraging your insights to drive strategic portfolio growth and development. Your contributions are instrumental in sculpting our digital, flexible, and innovative insurance offerings, ensuring they remain at the forefront of industry trends. What You'll Do: Here's where your expertise truly shines: Strategic Underwriting: Your role goes beyond individual policies; you're crafting the blueprint for our entire portfolio. Your decisions are informed by a comprehensive understanding of underwriting guidelines and industry best practices. Technical Guidance: Your expertise isn't just valuable internally; it's a guiding light for our entire team. You provide technical assistance on underwriting matters, ensuring that our decisions are grounded in sound underwriting principles. Policy Development: Your input into policy development is crucial. You contribute to the creation and refinement of policy wordings and documentation, ensuring that they meet the needs of our customers and comply with regulatory requirements. Compliance Oversight: Compliance isn't just a box to tick; it's a fundamental aspect of our operations. You work closely with the Governance Team to ensure that our underwriting practices are compliant with internal processes and regulatory requirements. Documentation Management: Your attention to detail ensures that our policy wordings and documentation are clear, accurate, and legally sound. You play a crucial role in ensuring that our customers understand their coverage and obligations. Underwriting governance and controls: You're not just following rules; you're shaping them. You assist in the development, administration, and monitoring of underwriting controls, rules and guidelines which cover key areas of technical and governance best practice, relating to underwriting, ensuring that they evolve in line with our strategic objectives. Adaptability: In a rapidly evolving industry, adaptability is key. You thrive in dynamic, fast-paced environments, embracing change as an opportunity for growth and innovation. Cultural Alignment and attitude: You embody our culture of innovation, collaboration, and customer-centricity. Your 'can-do' attitude and commitment to excellence set the standard for our team. You are required to develop and maintain good relationships within commercial team, Sky Protect and other stakeholders including insurers - built on trust, integrity, and high performance. What You'll Bring: Knowledge: You have a deep understanding of home insurance and portfolio underwriting. Experience: Your track record demonstrates your proficiency in portfolio management and decision-making. Problem-Solving: Your analytical skills and strategic mindset enable you to identify opportunities and overcome challenges. Rule Development: You have experience in developing, administering, and monitoring underwriting rules and guidelines. Analytical Acumen: You're skilled in compiling and analysing statistical data to inform strategic decisions. Adaptability: You thrive in dynamic, fast-paced environments. Cultural Alignment: Your values align with our commitment to innovation, collaboration, and customer-centricity. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Our client is currently looking for a committed, confident, driven and enthusiastic Nursery Manager to lead their professional and friendly Nursery Team to ensure the highest possible outcomes for children in their care. A rewarding role awaits with a good remuneration package, including free lunches, childcare discounts and team-building events. Nursery Manager London, SE17 3RJ Full time, permanent £42,000-£48,000 p.a. depending on experience Please Note: Applicants must be authorised to work in the UK Our client is an independent non-profit community nursery in the heart of Kennington, set up by parents 42 years ago. The vision and the setup is inspiring - to create affordable high-quality childcare and education - and their setup enables them to re-invest any profit to help them achieve their purpose. As an independent nursery, the Manager is supported by the Management Team made up of dedicated parents with a wealth of experience and skills. The Nursery is a warm and friendly setting that provides a positive, safe, happy, and nurturing approach to childcare and education. The children in their care are regularly introduced to new fun and interactive experiences that encourage them to develop a sense of curiosity and wonder about the world. Children are supported to learn through what interests them, and there is a developing focus on learning beyond the nursery walls. Their ethos is to demonstrate a play-based approach to learning through positive experiences. In 2024, the nursery received a 'Good' OFSTED rating and recent parental surveys also show parents are happy with the provision. Staff Benefits: 3% pension scheme Time off in lieu 25 days paid annual leave rising to 30 days with length of service 30% childcare discount for your own child Staff Christmas event complimentary of the company Free lunches made on site Job Duties Summary: Lead and manage staff, providing guidance, mentoring, and training Ensure full nursery management coverage, including opening and closing Collaborate with the management committee to set nursery policies Act as designated safeguarding lead, ensuring child protection Support children with SEND, liaise with external agencies, and maintain inclusive practices Oversee enrolment, transitions, and additional hours for new children Maintain GDPR-compliant child records and adhere to Health and Safety policies Work closely with parents, conduct staff supervisions, and facilitate effective communication Organise recruitment, training, and staff development initiatives Chair and participate in team meetings, demonstrating effective leadership Engage in regular listening exercises to ensure all staff feel valued and heard The successful candidate will: Hold a Level 3 qualification or above in childcare (or equivalent) Hold 3 years post-qualifying experience in a leadership role in a Nursery setting Have strong numeracy skills Have experience of managing budgets and invoicing/billing Have strong knowledge of the EYFS, safeguarding, child protection and Prevent Duty Work 37.5 hours a week Work shift patterns between the hours of 8am-6pm How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. If your CV is shortlisted, someone from Flat Fee Recruiter will be in touch by phone on behalf of the client to discuss your experience and the role in more detail. You must be authorised to work in the UK. No agencies please. Close date: 16 January 2026 First-round Interviews: w/c 26 January 2026 Other suitable skills and experience include: Education, Nursery, Nursery Manager, Early Years, Childcare, Early Years Manager, Childcare Centre Supervisor, Preschool Program Director, Daycare Centre Manager, Childcare Facility Director, Early Childhood Education Manager, Nursery School Supervisor, Preschool Manager, Childcare Program Coordinator, Educational Childcare Manager.
Dec 13, 2025
Full time
Our client is currently looking for a committed, confident, driven and enthusiastic Nursery Manager to lead their professional and friendly Nursery Team to ensure the highest possible outcomes for children in their care. A rewarding role awaits with a good remuneration package, including free lunches, childcare discounts and team-building events. Nursery Manager London, SE17 3RJ Full time, permanent £42,000-£48,000 p.a. depending on experience Please Note: Applicants must be authorised to work in the UK Our client is an independent non-profit community nursery in the heart of Kennington, set up by parents 42 years ago. The vision and the setup is inspiring - to create affordable high-quality childcare and education - and their setup enables them to re-invest any profit to help them achieve their purpose. As an independent nursery, the Manager is supported by the Management Team made up of dedicated parents with a wealth of experience and skills. The Nursery is a warm and friendly setting that provides a positive, safe, happy, and nurturing approach to childcare and education. The children in their care are regularly introduced to new fun and interactive experiences that encourage them to develop a sense of curiosity and wonder about the world. Children are supported to learn through what interests them, and there is a developing focus on learning beyond the nursery walls. Their ethos is to demonstrate a play-based approach to learning through positive experiences. In 2024, the nursery received a 'Good' OFSTED rating and recent parental surveys also show parents are happy with the provision. Staff Benefits: 3% pension scheme Time off in lieu 25 days paid annual leave rising to 30 days with length of service 30% childcare discount for your own child Staff Christmas event complimentary of the company Free lunches made on site Job Duties Summary: Lead and manage staff, providing guidance, mentoring, and training Ensure full nursery management coverage, including opening and closing Collaborate with the management committee to set nursery policies Act as designated safeguarding lead, ensuring child protection Support children with SEND, liaise with external agencies, and maintain inclusive practices Oversee enrolment, transitions, and additional hours for new children Maintain GDPR-compliant child records and adhere to Health and Safety policies Work closely with parents, conduct staff supervisions, and facilitate effective communication Organise recruitment, training, and staff development initiatives Chair and participate in team meetings, demonstrating effective leadership Engage in regular listening exercises to ensure all staff feel valued and heard The successful candidate will: Hold a Level 3 qualification or above in childcare (or equivalent) Hold 3 years post-qualifying experience in a leadership role in a Nursery setting Have strong numeracy skills Have experience of managing budgets and invoicing/billing Have strong knowledge of the EYFS, safeguarding, child protection and Prevent Duty Work 37.5 hours a week Work shift patterns between the hours of 8am-6pm How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. If your CV is shortlisted, someone from Flat Fee Recruiter will be in touch by phone on behalf of the client to discuss your experience and the role in more detail. You must be authorised to work in the UK. No agencies please. Close date: 16 January 2026 First-round Interviews: w/c 26 January 2026 Other suitable skills and experience include: Education, Nursery, Nursery Manager, Early Years, Childcare, Early Years Manager, Childcare Centre Supervisor, Preschool Program Director, Daycare Centre Manager, Childcare Facility Director, Early Childhood Education Manager, Nursery School Supervisor, Preschool Manager, Childcare Program Coordinator, Educational Childcare Manager.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 13, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
