Shift Lead: Drive Store Ops & Customer Service

  • B&Q Limited
  • Burgess Hill, Sussex
  • Dec 11, 2025
Full time Call Centre / CustomerService

Job Description

A leading home improvement retailer in Burgess Hill is seeking a Shift Lead to manage daily store operations. In this role, you will be responsible for ensuring a safe and welcoming environment for both customers and colleagues. You will oversee the team's performance, provide guidance, and ensure a great shopping experience. The position offers competitive pay and benefits including generous holiday entitlement, a pension scheme, and various employee benefits.